Please note that a portfolio is required for your application to be considered.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

The job of a Senior Product Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical. In a Senior Product Designer role, you’ll transform opportunities into intuitive, accessible and easy-to-use experiences. Ideally, the candidate has worked in a collaborative team environment and has experience of interacting with international colleagues. This role demands constant evolution and adaptation as the product, market, and consumer needs evolve.

• Explore and discover the right problems to solve, and find the best solution to build.
• Develop your strong user-centric design mindset, by exposing facts and insights in your solutions.
• Identify and build innovative experiences for our diners.
• Effectively bridge design and development through your understanding of front-end development.
• Understand the different approaches to user research, launch and manage user research activities with the help of our research team.
• Help create user typologies, user journey maps, usability tests, and other user research methodologies.
• Collaborate and challenge Product Managers, Developers and other Product Designers in defining the best product strategy.
• Help shape our design system and documentation.
• Present your work in an engaging, clear, thoughtful manner.
• Help improve consistency and best practices within the team.

Who you are:

• Roughly 6+ years experience working as a Product Designer
• Proficiency with Figma
• Communication: you effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations
• Quality: You care deeply about clarity, interaction quality, accessibility fundamentals, and visual consistency
• Learning Mindset: you continuously seek opportunities to learn, question the applicability of past approaches in the current environment
• Results-oriented: you have the ability and willingness to make continuous improvements. Also the commitment to help make positive leaps in results and overall performance
• Teamwork & Collaboration: you value diverse perspectives and working with others as a way to achieve the best output possible

You have the ability to work with different stakeholders: UX Researchers, Product managers, Marketeers, Engineers & Quality Assurance specialists. You are curious, you pay attention to details and show critical thinking. You have a true obsession for customer experience.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

• Onboard/Train TheFork Partners to TheFork Manager, the best ERBs for restaurant booking management out there;
• Ensure Partners are using the management software on a daily basis, and support them streamline and improve their service management
• Guide our Partners through their digital transformation
• Generate interest in Partners by showing them the opportunity to upgrade their ERB 
• Re-Train Partners on the ERB, and proactively propose a refresh about it when needed
• Being watchful for improvement in training techniques
• Guarantee an excellent partner experience during the onboarding process
• Bring feedback from the field to improve our ERB, in collaboration with our Product Team

• At least C2 level of Italian and fluency in English are mandatory
• Previous experience in similar roles is appreciated
• Experience working with CRM (Salesforce is definitely a plus)
• Great communication skills
• Team player, passionate, open-minded with a touch of humor
• Great stamina and flexibility

What we offer you:

An awesome team
A permanent contract (that can be useful in life)
Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Competitive fixed salary and bonus
Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
Health insurance
Life & Disability Insurance at no cost to the employee
Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure
Amazing offices with dining, coffee points and leisure area
Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#FF-LI1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• The Inside Sales Representative will focus on proactively prospecting for new business opportunities with Restaurants. Identify, generate, and close sales opportunities for TheFork.
•  You have to acquire these restaurants by phone; collect the information required for qualification of the restaurant and discover of their needs.
• After qualification explain the benefits to the restaurant to join our network and use of our TheForkManager software.
• The role requires the ability to work independently to meet an individual sales quota as well as part of a wider team to support the overal country and regional quota.

Who you are:

• 1/2 years experience as a commercial, prospecting and customer management B2B online environment and / or leisure-restoration.
• Self motivation and a proactive attitude to developing new prospects and closing deals is key to being successful in the role
• Sales motivation and drive
• Problem-solving skills
• Team player
• Strong ability to influence at all levels and strong negotiations skills
• Higher education in commerce and or restaurant business and, or hospitality
• Languages: Italian native and fluent English
• Excellent communication and people skills
• Serious and committed, with polite and positive attitude
• Customer orientation
• Emphatic
• Dynamic and perseverant person
• Oriented results
• Knowledge with SalesForce program or with ContactCenter programs.

What we offer you:

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As a Sales Operations Analyst, you will work closely with the Sales Operations Manager to enhance operational efficiency across Italy and DACH (Germany, Austria, Switzerland) markets through process execution, data analysis, and cross-functional collaboration.

Support & Process Improvement:

• Provide day-to-day support to the Sales team on processes, including user questions, process guidance, and issue resolution. 
• Work closely with local and central teams, gathering feedback, sharing recommendations, and alerting stakeholders to ensure alignment, consistency, and seamless execution of operations.

Sales Target & Compensation Support:

• Support and assist in sales target setting and compensation processes and activities.

Project Support:

• Contribute to projects aimed at optimizing sales operations and enhancing business impact.
• Collaborate across Sales, Marketing, and Customer Success teams on cross-functional projects.

Analytics & Reporting:

• Support the analysis of sales performance and key KPIs.
• Build, maintain & update dashboards and reports to drive actionable insights.
• Prepare data summaries & presentations for internal meetings and business reviews.
  
  

Who you are:

You Must Meet These Critical Qualifications 

• 3/4 years experience supporting a sales team in an operational or analytical capacity 
• Detail-oriented, data-driven, with a strong analytical mindset and eagerness to learn
• Proficiency in Excel/Google Sheets
• Problem-solving mindset and curiosity to understand how processes and systems work
• Excellent communication and organizational skills
• Proactive, able to demonstrate autonomy and ownership in a fast-paced, collaborative environment
• Native or fluent Italian and professional fluency in English

You Can Impress With These Additions 

• Prior exposure to Salesforce or CRM systems is a plus
• Genuine interest in the food and restaurant industry
• Experience working in a multi-country or regional environment
  
  

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do: 

This is a key dual role focused on maintaining a high-quality office environment and coordinating major global corporate events.

I. Office Experience Management (Milan & Turin Support)

• Daily Office Operations (Milan): Work in partnership with the existing Office Manager to oversee the reception area, ensure all office spaces (meeting rooms, common areas) are organized and welcoming, and manage incoming/outgoing mail.

• Vendor Coordination: Support the coordination with various vendors and service providers (maintenance, cleaning, catering) and ensure office supplies, food, and equipment are consistently stocked.

• Turin Office Referent: Act as the dedicated Office Experience coordinator for the Turin office (approx. 40 people), traveling regularly (e.g., once every month or two) to maintain standards and resolve local issues promptly.

• Employee Well-being: Plan and execute internal employee activities, including team-building events, afterworks, well-being initiatives, and manage employee gifts.

• Administration: Assist with essential administrative tasks, including invoice processing and purchase justifications.

II. Global Corporate Event Coordination

• Executive Event Execution: Serve as the key operational partner to the Associate Director for the hands-on organization and execution of major global corporate events.

• Event Portfolio: Provide support for high-stakes events such as Annual Management Seminars, Top Managers Seminars (3-4 times/year), and the Global Convention (once every 2 years).

• Logistics & Planning: Oversee the planning, scheduling, vendor coordination, and crucial on-site logistics for large-scale executive events.

• Cross-Functional Collaboration: Coordinate closely with departments like HR and IT for event and onboarding logistics (travels, equipment, badges, business cards).

Who you are:

You Must Meet These Critical Qualifications (Mandatory requirements to be listed here)

• Experience: Minimum of 5+ years of professional experience in Office Management.

• Event Expertise: Minimum of 5+ years of experience in event planning, specifically managing large-scale corporate or executive-level events, and coordinating remote teams.

• Languages: Fluent in both English and Italian (written and verbal).

• Travel: Willingness to travel regularly (e.g., once every month or two) to the Turin office.

• Autonomy: Proven ability to work autonomously and proactively, taking initiative to improve processes and solve problems within established policies.

You Can Impress With These Additions 

• Strong track record of providing direction and solving problems independently based on assigned objectives/goals.

• Demonstrated strong organizational skills and the ability to multitask effectively across multiple physical sites.

• High degree of flexibility and adaptability to thrive in a dynamic, fast-paced work environment.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (1 days home office per week)

💸 Competitive fixed salary

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do:

We are on a journey to revolutionize our data capabilities through the modernization of our Data Platform, unlocking insights and innovations that will power the company’s future.

We’re looking for a Senior Data Engineering Manager who can lead and inspire teams to drive the future of data in our company. If you’re passionate about leading from the front and pushing boundaries, join us on this journey.

You will lead 2 teams composed of Data Engineers and Data Ops to implement and maintain best practices in data processing, according to the Data Lakehouse approach.

You will work closely with Data Governance, Product Management and Architects to drive platform improvements and support the ever evolving needs of data and engineering teams.

You will:

• Own the data platform roadmaps
• Enhance and maintain robust batch ingestion and validation pipelines.
• Participate in our data transformation program taking direct ownership of the creation of a self-service data platform and contributing to the implementation of data governance principles.
• Collaborate with engineering teams to implement engineering best practices within the data ecosystem.
• Lead by example, fostering a culture of excellence and continuous improvement within the data engineering team, ensuring collaboration and alignment with broader business and product objectives
• Mentor and upskill team members
• Contribute to system architecture designs with Architects.
• Coordinate and run Proofs of Concept (POCs).

You will directly report to the Head of the tribe.

You Must Meet These Critical Qualifications

• Proven leadership and mentorship experience guiding data engineering teams.
• Extensive experience with Data Lakehouse architectures and implementation.
• Solid understanding of Data Mesh, including domain ownership, federated governance, and data product design.
• Solid understanding of Data Governance and Quality, covering metadata management, data lineage, and data observability in general.
• Proven experience using AWS services and familiar with infrastructure as code (Terraform).
• Proficiency in Python, SQL, Snowflake and Airflow.
• Experience with data modeling and knowledge of medallion architecture.

You Can Impress With These Additions

• Experience with Apache Iceberg and Delta Lake.
• Realtime data processing at scale.

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary  & bonus

🍕 Lunch vouchers available for each working day 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥  Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area

🎤 Team building events

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do

• Lead a team of 7 talented engineers that are developing theForkManager (theFork’s Restaurant Management Software) and the B2B Integrations that support it.
• Own day to day execution decisions, delivery on time and maintaining a high bar of quality.
• Optimize the team’s processes to balance velocity with quality and participate in a culture of excellence across the board.
• Co-own roadmap planning with your product and design counterparts.
• Collaborate with different engineering teams on building bigger projects or simply manage dependencies and cobuilding. 
• Participate in the overall tech strategy and management of the B2B Tribe with the other engineering managers, staff engineer and architect. 
• Make sure your team is heard, fully motivated and aligned with the rest of the teams in the tribe and in the engineering department as a whole.
• Hire, mentor and motivate excellent engineering talent. 
• Give constructive feedback, performance reviews and compensation reviews to your team. 
• Participate in aligning engineering with product planning. 

Who you are

• Experienced leader with 3-5+ years of experience as an engineering manager.
• Self motivated, curious and passionate engineer at heart.
• Have an excellent grasp of system design and modern architecture patterns.
• You have excellent knowledge or hands-on experience with technologies like React Native, TypeScript, NodeJS, DataDog and RabbitMQ.
• Exposed to different agile methodologies / shape up and understand deeply how to apply and use them in the right context.
• You have a quality first mentality, can set high standards for your team and participate in mentoring and upskilling the team.
• Someone that has strong product acumen and solid understanding of product principles. Not just from a product development perspective but from the commercial and business side as well. 
• You have good experience with new devtools, AI workflows, and are always curious to experiment with and bring forward new technologies.
  
  
  

What we offer you  

😄 An awesome team (not everybody like our jokes, but we try our best) 

🏠 A Permanent contract (that can be useful in life) 

⚖️ Flexible working environment (2 days home office per week) 

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc 

🎓Continuous learning and development programs

😌 Free access to the Calm app  

🏥 Health insurance fully covered by the company 

👩‍🦽 Life Insurance and Disability at no cost to the employee  

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.) 

If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply.. we are waiting for you!

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

#LI-FF1

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do: 

We are looking for a Senior Data Engineer to join our Core Data team and play a key role in transforming TheFork’s data capabilities through the implementation of a modern, self-service Data Platform (DPaaS).

In this role, you will not only build scalable, production-grade data pipelines, but also contribute to designing and evolving the platform that enables domain teams to autonomously produce and consume trusted data products.

You will apply strong software engineering principles to data engineering, help define governance standards, and actively contribute to shifting our organisation from a centralised BI model to a federated, domain-oriented data ecosystem.

You will report directly to the Senior Data Engineering Manager and work in close collaboration with:

• DataOps team: who own the Data Platform infrastructure
• Architects: to ensure technical decisions align with enterprise architecture
• BI teams, Engineering teams and Data Science teams: who are the main consumers of the platform

Key Responsibilities

Technical Leadership & Delivery

• Design and implement scalable, production-grade data pipelines following strong software engineering practices (version control, CI/CD, automated testing, observability).
• Lead the evolution of orchestration patterns in Airflow to improve scalability, reliability, and maintainability.
• Drive technical POCs to evaluate new tools, architectural patterns, and performance improvements aligned with the platform roadmap.
• Contribute to shaping and validating the target data architecture in collaboration with Architects, Staff Engineers, and DataOps.
• Proactively identify system weaknesses and design for failure, defining mitigation strategies and resilience patterns.

Data Governance & Quality

• Implement and enforce data contracts and quality controls aligned with defined SLOs.
• Apply data modeling best practices including medallion architecture to create trusted, reusable data assets
• Contribute to establishing domain ownership principles and clear single sources of truth.
• Ensure lineage, metadata, and observability mechanisms are embedded by design in all pipelines.

Enablement & Collaboration

• Drive technical alignment across teams through clear documentation, standards, and mentoring.
• Partner with DataOps to ensure infrastructure, CI/CD, and platform automation at scale.
• Actively support product and engineering teams in adopting the platform, with a strong focus on developer experience.
• Build cross-functional relationships to accelerate adoption and drive platform impact.

Technical Expertise

You Must Meet These Critical Qualifications 

Minimum 6 years of data engineering experience, including significant exposure to production-grade data platforms and cross-team leadership.

Data Platform & Architecture

• Deep hands-on experience with a modern cloud lakehouse in production-grade environments (e.g. Snowflake, Databricks, …).
• Strong expertise in analytical data modeling (including medallion architecture) and safe schema evolution.
• Proven experience designing scalable, incremental ELT pipelines.
• Strong understanding of MPP systems and distributed data processing principles.

Performance & Cost Optimization

• Experience optimizing query performance and compute cost in cloud data warehouses.
• Cost-aware design mindset.

Orchestration & Data Integration

• Advanced proven experience with Airflow, including scalable DAG design, dependency management, and failure handling strategies.
• Strong experience designing and operating production-grade ELT pipelines using modern integration tools (e.g. Airbyte or similar) or custom ingestion frameworks.
• Experience designing self-service data platform capabilities is a strong plus.

Cloud & Infrastructure Engineering

• Strong experience with AWS-based data architectures (S3, IAM, networking fundamentals).
• Hands-on experience with Infrastructure as Code (e.g. Terraform).
• Experience implementing CI/CD pipelines for data workflows.
• Understanding of security-by-design principles in cloud data environments.

Data Quality, Governance & Observability

• Experience implementing data quality frameworks, data contracts, and validation strategies.
• Strong understanding of metadata management, lineage tracking, and monitoring practices.
• Experience embedding observability and reliability into pipelines (alerting, SLOs, incident response mindset).

Execution & Autonomy

• Lead initiatives end-to-end, from problem framing to production rollout, with high autonomy.
• Structure complex technical problems into actionable plans and manage cross-team dependencies.
• Make informed architectural trade-offs balancing scalability, cost, reliability, and time-to-market.
• Take ownership of platform stability and continuously improve operational excellence.
• Mentor and help other engineers grow through technical guidance and feedback.

What we offer you:

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1