Wiz, Inc.
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Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
The application deadline is: 05/29/2026
Summary:
The vision of the Customer Experience team is to engage with strategic customers to deliver business value and help drive revenue growth. Customer Experience Managers (CEM) connect Wiz value to top customer initiatives, increase adoption, and outpace the competition. Your role will be to collaboratively steer the world's largest and most intricate high-tech, cloud-based enterprise software customers through their multi-year journey to the cloud with a primary focus on ensuring robust cloud security practices and extending the value of Wiz. This position requires a thought leader who can act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security.
Location:
Candidates must be located in the Central United States.
What You’ll Do:
Strategic Project Ownership:
- Take ownership of diverse projects and initiatives with a primary focus on cloud security, collaborating with core account groups (Sales, Support, Success), product/engineering teams, and customer teams.
- Interface and influence key stakeholders, ensuring effective communication and collaboration throughout the project lifecycle, particularly emphasizing security best practices.
Customer Engagement and Advocacy for Cloud Security:
- Establish a deep understanding of the customer’s business vision, culture, and processes with a keen focus on cloud security requirements.
- Build and grow strong relationships across the org from the day-to-day technicians to the CISO level.
- Evangelize Wiz value, influencing customers to adopt the right secure solutions at the right time.
- Ensure the guidance from Wiz (documents, support, TAM, product team, etc) is understood and executed by the customer, while advocating internally at Wiz on behalf of customers to ensure their security needs are met.
Program Transformation:
- Leverage your communication skills and extensive PM experience with large-scale transformations to guide customers post onboarding through their stages of Wiz adoption with a strong emphasis on implementing and maintaining robust cloud security practices.
- Innovatively solve customer security challenges through the introduction of new ideas, tools, and mechanisms while overcoming any political blockers internal to the customer.
Strategic Opportunity Identification and Value Enumeration:
- Collaborate with the Customer Account team to identify and pursue strategic cloud opportunities, specifically those related to cloud security enhancements by deepening product use or expanding to new business units.
- Provide support through TCO analysis and business case assessments, ensuring alignment with customer security objectives.
- Understand tool ecosystem and provide options for tool consolidation and deepen Wiz value.
Day-to-Day Operations - Ensuring Cloud Security Best Practices:
- Accelerate the customer’s cloud security adoption journey with a specific focus on defining key milestones, removing blockers, and implementing processes to ensure secure workload migrations.
- Drive customer enablement by defining a comprehensive training strategy to upskill technical and non-technical roles across the customer's organization with a strong emphasis on cloud security awareness.
- Implement effective governance structures to govern the partnership with the customer, placing a high priority on the security aspects of the partnership and the customer’s adoption of Wiz.
What You’ll Bring
- 6+ years of experience as a CSM, AE, or other customer facing strategic role.
- Proven track record of working with Fortune 100 customers with cloud-based technology.
- Experience managing strategic customers, with an entrepreneurial mindset to problem solve and provide effective solutions for complex engagements.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility.
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.
Technical expertise and strong customer-facing skills will be essential in addressing the needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.
What you’ll do:
- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
- Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
- Continuously stay abreast and enabled on new Wiz features and functionality
- Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
- Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
- Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
- Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
- Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
- Drive and track your customers’ achievement of business goals and realization of value through Wiz
- Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings
- Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
- Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
- Drive towards utilization/adoption targets for your book of business
- Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise
- Partner cross-functionally with internal teams to improve processes
What you’ll bring
- Overall
- 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion
Technical Knowledge
- Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
- Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges
- Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
- Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
- Familiarity with Linux and Windows operating systems concepts and runtime sensing
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
- Ability and willingness to continuously learn emerging cloud/security technologies
Account Management and Customer Success
- Proven track record of successfully managing a book of business with 5-10+ customers
- Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets
- Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex
- Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages, emails, and support tickets
- Ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health and identify trends to inform customer success and retention initiatives.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
Looking for candidates in the Mountain or Central time zones.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience working in Public Sector supporting Public Cloud workloads
- Strong familiarity with Public Sector compliance frameworks such as FedRAMP, StateRAMP, and NIST
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.
Technical expertise and strong customer-facing skills will be essential in addressing the needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.
What you’ll do:
- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
- Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
- Continuously stay abreast and enabled on new Wiz features and functionality
- Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
- Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
- Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
- Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
- Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
- Drive and track your customers’ achievement of business goals and realization of value through Wiz
- Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings
- Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
- Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
- Drive towards utilization/adoption targets for your book of business
- Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise
- Partner cross-functionally with internal teams to improve processes
What you’ll bring
- Overall
- 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion
Technical Knowledge
- Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
- Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges
- Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
- Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
- Familiarity with Linux and Windows operating systems concepts and runtime sensing
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
- Ability and willingness to continuously learn emerging cloud/security technologies
Account Management and Customer Success
- Proven track record of successfully managing a book of business with 5-10+ customers
- Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets
- Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex
- Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages, emails, and support tickets
- Ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health and identify trends to inform customer success and retention initiatives.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.
Technical expertise and strong customer-facing skills will be essential in addressing the needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.
What you’ll do:
- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
- Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
- Continuously stay abreast and enabled on new Wiz features and functionality
- Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
- Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
- Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
- Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
- Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
- Drive and track your customers’ achievement of business goals and realization of value through Wiz
- Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings
- Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
- Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
- Drive towards utilization/adoption targets for your book of business
- Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise
- Partner cross-functionally with internal teams to improve processes
What you’ll bring
- Overall
- 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion
Technical Knowledge
- Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
- Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges
- Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
- Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
- Familiarity with Linux and Windows operating systems concepts and runtime sensing
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
- Ability and willingness to continuously learn emerging cloud/security technologies
Account Management and Customer Success
- Proven track record of successfully managing a book of business with 5-10+ customers
- Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets
- Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex
- Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages, emails, and support tickets
- Ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health and identify trends to inform customer success and retention initiatives.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.
Technical expertise and strong customer-facing skills will be essential in addressing the needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.
What you’ll do:
- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
- Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
- Continuously stay abreast and enabled on new Wiz features and functionality
- Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
- Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
- Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
- Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
- Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
- Drive and track your customers’ achievement of business goals and realization of value through Wiz
- Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings
- Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
- Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
- Drive towards utilization/adoption targets for your book of business
- Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise
- Partner cross-functionally with internal teams to improve processes
What you’ll bring
- Overall
- 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion
Technical Knowledge
- Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
- Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges
- Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
- Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
- Familiarity with Linux and Windows operating systems concepts and runtime sensing
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external
- Ability and willingness to continuously learn emerging cloud/security technologies
Account Management and Customer Success
- Proven track record of successfully managing a book of business with 5-10+ customers
- Proven track record of building and maintaining relationships with enterprise clients, driving customer outcomes, and exceeding performance targets
- Ability and willingness to continuously enable customers on the Wiz platform and assist them in solving problems, ranging from trivial to highly complex
- Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages, emails, and support tickets
- Ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health and identify trends to inform customer success and retention initiatives.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers.
Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team – you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers.
Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels.
What you’ll do:
- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise.
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets.
- Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
- Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
- Continuously stay abreast and enabled on new Wiz features and functionality
- Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
- Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
- Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
- Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
- Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
- Drive and track your customers’ achievement of business goals and realization of value through Wiz
- Report progress and results to key Wiz and customer stakeholders in executive-friendly communications
- Actively drive value based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings
- Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
- Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
- Drive towards utilization/adoption targets for your book of business
- Identify, document, and action on risks (e.g, satisfaction/churn/renewal/health) in customer engagements
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor TAMs, and develop an area of technical subject-matter expertise
- Partner cross-functionally with internal teams to improve processes
- Assist other TAMs with technical escalations
- Be a cloud security thought-leader by participating in industry events and contributing to community posts and blogs
What you’ll bring
- Overall
- 8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect.
- B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
- Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
- Technical Knowledge
- Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional).
- Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges.
- Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
- Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications.
- Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
- Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures.
- Demonstrated ability and commitment to continuously learn and master novel and emerging cloud/security technologies.
- Account Management and Customer Success
- Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers.
- Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets.
- Expert ability to continuously enable customers on the Wiz platform and proactively assist them in solving problems, ranging from trivial to highly complex and strategic.
- Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages / responding to emails / responding to support tickets
- Advanced ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives.
- Extensive experience crafting customer-facing artifacts and decks
- Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of an organization, including C-suite executives.
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, German speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in Germany and be able to speak fluent German and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent German and English
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers.
Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team – you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers.
Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels.
What you’ll do:
- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise.
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets.
- Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
- Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
- Continuously stay abreast and enabled on new Wiz features and functionality
- Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
- Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
- Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
- Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
- Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
- Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
- Drive and track your customers’ achievement of business goals and realization of value through Wiz
- Report progress and results to key Wiz and customer stakeholders in executive-friendly communications
- Actively drive value based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings
- Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
- Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions
Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.
- Drive towards utilization/adoption targets for your book of business
- Identify, document, and action on risks (e.g, satisfaction/churn/renewal/health) in customer engagements
- Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives
Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor TAMs, and develop an area of technical subject-matter expertise
- Partner cross-functionally with internal teams to improve processes
- Assist other TAMs with technical escalations
- Be a cloud security thought-leader by participating in industry events and contributing to community posts and blogs
What you’ll bring
- Overall
- 8-12yrs of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect.
- B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
- Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
- Technical Knowledge
- Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional).
- Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges.
- Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
- Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications.
- Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
- Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures.
- Demonstrated ability and commitment to continuously learn and master novel and emerging cloud/security technologies.
- Account Management and Customer Success
- Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers.
- Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets.
- Expert ability to continuously enable customers on the Wiz platform and proactively assist them in solving problems, ranging from trivial to highly complex and strategic.
- Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages / responding to emails / responding to support tickets
- Advanced ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives.
- Extensive experience crafting customer-facing artifacts and decks
- Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of an organization, including C-suite executives.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, French speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in France, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent English and French
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
We are focused on candidates located in Sydney.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, etc). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, etc)
What you’ll bring
- 5+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, Portuguese speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in Madrid, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent English and Portuguese
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, Portuguese speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in London or the UK, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent English and Portuguese
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, Portuguese speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in The Netherlands, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent English and Portuguese
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
SUMMARY
WHAT YOU’LL DO
- Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Contribute to sessions aimed at helping customers unlock the full value of the Wiz platform.
- Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction.
- Offer insights regarding the availability of new features in Wiz.
- Facilitate escalations for more complex or technically challenging issues.
- Collaborate with Engineering, Support and Product teams to resolve technical escalations quickly and efficiently.
- Collaborate with Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
WHAT YOU’LL BRING
- 3+ years of experience in technical customer facing roles (i.e. Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).
- Understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer).
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- Excellent written and verbal skills in Hebrew and English.
- Ability to multi-task and thrive in a fast-paced environment.
- B.S. in Computer Science, Engineering, or similar field.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, Portuguese speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in Ireland, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent English and Portuguese
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, Swedish speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in Sweden, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent English and Swedish
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, Spanish speaking
Share this job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
Ideally based in Spain and be able to speak fluent Spanish and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent Spanish and English
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.
Technical Account Manager, Portuguese speaking
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Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
- Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction.
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...).
- Offer insights regarding the availability of new features in Wiz.
- Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform.
- Continuously monitor news related to new & emerging cloud security threats.
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluent English and Portuguese
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Ready to apply?
Apply to Wiz, Inc.