About the role 

Roku's FP&A team is looking for a Sr. Financial Analyst to own the financial planning, reporting, and forecasting for Frndly TV, a Roku owned and operated streaming service. You'll be the primary finance partner for the Frndly TV business — building the models, tracking performance, and delivering the analysis that drives decisions on subscriber growth, content economics, and profitability. 

This role will evolve as AI transforms financial analysis. We want someone who's excited about that — not just comfortable with new tools, but eager to rethink how FP&A work gets done. If you're the kind of person who automates the repetitive stuff so you can spend more time on the work that actually matters, you'll thrive here. 

What you’ll be doing 

• Own the financial forecasting and budgeting process for Frndly TV, including revenue, subscriber metrics, content costs, and operating expenses 
• Deliver monthly and quarterly variance analyses — explain what happened, why it matters, and what to do about it 
• Build and maintain financial models that inform pricing, content investment, and growth strategy decisions 
• Conduct ROI analyses on proposed initiatives, translating business cases into clear financial frameworks. 
• Partner with cross-functional teams (Product, Content, Marketing) to provide financial perspective and support strategic planning 
• Identify ways to improve the speed, accuracy, and usefulness of financial reporting — including leveraging AI and automation tools to streamline workflows 
• Present findings and recommendations to senior leadership with clarity and confidence 

We’re excited if you have 

• 3–5 years of experience in FP&A, corporate finance, or a related analytical role 
• Strong financial modeling skills — you're fluent in Excel and comfortable building models from scratch 
• Experience with variance analysis, budgeting, and forecasting processes 
• Clear communicator who can translate numbers into business insights for non-finance audiences 
• Intellectually curious — you dig into the "why" behind the numbers, not just the "what" 
• Self-directed and comfortable with ambiguity; this is a growing business with evolving scope 
• Genuine interest in how AI and automation are changing knowledge work — you don't need to be an expert, but you should be experimenting 
• Bachelor's degree in finance, accounting, economics, or a related field preferred 

Nice to have 

• Experience in media, streaming, or subscription-based businesses 
• Familiarity with tools beyond Excel — SQL, BI platforms (Looker, Tableau), or financial planning software (e.g., Anaplan) 
• Exposure to subscriber/cohort economics or customer lifetime value analysis 

#LI-RR1 

What we do: 

Drive strategic growth of The Trade Desk’s retail data partnerships by accelerating execution, adoption, and operational rigor across a dedicated portfolio of retailers. This role sits at the center of retailer success - ensuring day‑to‑day partnership excellence, enabling offsite and onsite media activation, and creating leverage for senior leadership to focus on strategic acceleration, executive relationships, and enterprise priorities. 

This position plays a critical role in scaling our retail ecosystem by strengthening operating cadence, improving adoption signals, translating insights into action, and supporting go‑to‑market efforts across internal commercial teams and external retailer stakeholders. 

What you do: 

• Run a consistent partner operating rhythm, including weekly/monthly checkpoints, structured agendas, follow‑ups, and clear documentation to drive momentum across initiatives for a portfolio of grocery and e-commerce retailers 

• Take primary day‑to‑day ownership of assigned retail partnerships, serving as the lead while escalating strategic or executive moments to Directors as appropriate 

• Develop and shape QBR/MBR narratives, performance storylines, and progress tracking to support Director‑led executive conversations 

• Serve as the strategic bridge between AI‑driven insights and client action by contextualizing segment‑level findings, responding to client questions, shaping executive‑level interpretation, and ensuring recommended actions are executed 

• Partner with Retail Operational Excellence (ROE) team to manage to operational workflows, ensuring consistency and self-sufficiency across our commerce marketplace 

• Monitor usage and adoption signals, proactively flagging gaps or risks and routing issues with recommended actions 

• Own end‑to‑end negotiations and contracting for assigned partners - shaping commercial frameworks, managing deal execution, and aligning terms to long‑term partnership and revenue goals. 

• Support internal go‑to‑market and sales enablement efforts by preparing partner updates, contributing to internal announcements, and helping maintain partner‑specific knowledge assets 

• Coordinate retailer‑to‑TTD seller connections to support scaled commercialization 

• Identify and develop case study proof points by partnering across stakeholders 

• Translate retailer feedback into clear inputs for Product, supporting priority initiatives through disciplined operating plans and cross‑functional alignment 

• Work closely with ROE, Technical Account Management, Product, Legal, Marketing, and Sales to support successful integrations and ongoing partnership health 

Qualifications: 

The ideal candidate has experience working with retailers, data partners, platforms, or agencies and thrives as an experienced execution leader in a fast‑moving, complex environment. 

• Proven operator with a strong bias toward action, structure, and follow‑through—able to run complex initiatives with minimal oversight 

• Strong understanding of programmatic advertising, data partnerships, and retail media ecosystems, with an audience‑first mindset 

• Experience supporting offsite and/or onsite media activation and retail data adoption across advertiser and agency use cases 

• Comfortable developing performance narratives using both outcome‑based metrics (e.g., adoption signals, activation progress) and standard media KPIs 

• Highly organized with the ability to manage multiple workstreams, shifting priorities, and cross‑functional dependencies 

• Strong communicator with excellent documentation, synthesis, and stakeholder management skills 

• Adept at building internal trust and external credibility through consistency, preparation, and clear point of view 

Additional qualification requirements: 

• 4-6+ years of experience in account management, partnerships, programmatic media, or related roles 

• Expertise navigating legal frameworks and negotiations in support of complex partnership agreements 

• Experience working with Salesforce, including opportunity and relationship tracking 

• Demonstrated ability to operate effectively in fast‑paced, evolving environments 

• Comfort working with ambiguity and solving problems across multiple levels of abstraction 

• BA/BS degree required 

Why this role: 

This role creates leverage across Retail Data Partnerships by driving best‑in‑class strategy and execution for our retailers. You will accelerate adoption, deepen strategic partnerships, and work with senior leaders to advance growth and executive engagement. 

#LI-JS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

What You’ll Do, as our Manager, Paid Search

Support MERGE's practice in creating, optimizing, and executing best-in-class client paid search campaigns. As a hands-on Paid Search Media Manager, you will provide the strategic direction for keyword research, campaign building, and testing roadmaps. We are looking for a curious, data-driven marketer who understands the evolving AI landscape and can proactively identify opportunities to improve performance and goals delivery. You will bring passion and strong interpersonal skills to drive success, ensuring every dollar spent contributes to client growth.

Campaign Creation & Launch

• Campaign Ownership: You will act as a Paid Search subject matter expert, fostering accounts growth while ensuring that output meets agency standards.
• Structure & Creation: Build and launch (or guide executional-focused team members on what is needed) comprehensive campaigns across search, Performance Max, Demand Gen and more, ensuring best-practice account structure, compelling ad copy, tailored keyword lists, and client-specific targeting strategies.
• QA & Oversight: Lead the Quality Assurance (QA) process for all trafficked plans (keywords, ad copy, extensions) and launch components (dayparting, bids, budgets, targeting).
• Collaboration: Act as the primary Paid Search liaison for the broader media strategy teams, ensuring search is integrated seamlessly into the holistic media mix.

Strategy, Execution & AI

• Strategy & Discovery: Lead the client discovery process to establish PPC objectives and develop the strategy for tactic, budget, goals, etc. Provide thoughtful leadership to ensure these goals are met.
• Campaign Architecture: Develop and recommend keyword lists, targeting strategies, and testing plans (e.g., ad copy A/B testing, landing page reviews).
• AI Landscape: Apply a working knowledge of the current AI landscape (e.g., Performance Max, Broad Match/Smart Bidding, Generative AI) to keep client accounts modernized and efficient.
• Platform Mastery: Work closely with media partners (Google, Microsoft) to implement best practices across Search, PMax, Demand Gen, Video, and Call campaigns.

Analytics, Reporting & Financials

• Budgeting: Accurately forecast and pace monthly budgets to ensure spending aligns with client targets and is the most optimal use of funds aligning with goals.
• Performance Analysis: Monitor daily and analyze program KPIs (ROAS, CTR, CPA, CVR) to drive continuous improvement.
• Optimization Roadmap & AB Testing: Develop a comprehensive, long-term optimization roadmap for the account, utilizing a data driven, test-and-learn approach.
• Client Reporting: Provide in-depth reporting on program performance. You will lead client status calls, presenting insights and strategic recommendations.
• Tracking & Tech: Ensure analytics tracking implementation is accurate, robust, and easy to manage.
• Auditing: Conduct deep-dive PPC audits to identify structural weaknesses in legacy accounts and uncover new opportunities.

What You’ll Bring

• Education: Bachelor’s degree in Marketing, Communications, Advertising, and/or equivalent work experience.
• Experience: 3 to 5 years of professional paid search campaign management experience.
• Industry Focus: Healthcare, Health Insurance or pharma lead generation experience is a strong plus.
• Platform Depth: Deep knowledge of all Google and Microsoft advertising products (Search, PMax, AI Max, Demand Gen, Video, etc.).
• Data-driven decision-maker who relies on evidence and performance metrics to guide strategy.
• Learning Mentality: A desire to keep learning and being informed on everything search, digital & AI
• Communication: Excellent written, verbal, and presentation skills. You must be able to explain complex search data to clients clearly.
• Critical Thinking: A problem-solving orientation with the ability to think critically about business goals.

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $78,000 - $114,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

About the Role

The Workplace Operations Lead– Denver plays a key role in ensuring seamless day-to-day workplace operations while delivering a high-touch, hospitality-driven employee experience at our Denver office. This position oversees facilities coordination, vendor management, asset tracking, preventative maintenance and repair, workplace request workflows, office services, on-site event support, EH&S program management, and process improvement. The ideal candidate is operationally strong, detail-oriented, proactive, and passionate about creating engaging and efficient workplace environments. They also operate as a human-centered, AI-enabled site leader, using data and AI insights to proactively manage safety, space, and services while preserving a high-trust, inclusive experience for Gusties.

• Due to the onsite nature of this role's responsibilities, the Workplace Operations Lead is expected to work in the Denver office 5 days per week.

About the Team

The Environment Team shapes the future of workplace experience at Gusto. We create safe, collaborative, and inclusive environments through thoughtful design, operational excellence, and data-driven decision-making. Our work connects people to purpose by strengthening collaboration, supporting productivity, and cultivating a culture of belonging across our offices. AI is increasingly embedded in how we operate — from automating routine workflows to surfacing insights that help us make better decisions faster.

Here's what you'll do day-to-day

Employee Support and Office Experience

• Maintain an inviting, clean, and well-stocked environment across the Denver office.
• Lead on-the-ground support for new hire onboarding, badge distribution, and daily employee needs.
• Support internal programs and office events in partnership with Workplace Experience and Community and Inclusion Teams.
• Communicate workplace guidelines and updates clearly and consistently to Denver-based employees and stakeholders.
• Use AI tools to draft employee communications, summarize recurring feedback, and identify patterns in workplace requests.

Facilities Management, Maintenance and Repair

• Manage and resolve incoming workplace requests using Jira, Notion, or ServiceChannel, ensuring timely follow-up and tracking.
• Consolidate all incoming requests (Slack, email, ticketing tools, in-person) into a unified intake and triage process.
• Serve as the primary point of contact for Denver employees seeking workplace support.
• Coordinate with Denver-based vendors for scheduled maintenance, cleaning, HVAC, plumbing, shred, First Aid, and security services.
• Own the Denver preventative maintenance program — schedule and track recurring PMs for HVAC, UPS/power systems, fire and life safety, pest control, and other critical building systems; ensure no service lapses.
• Oversee facilities repairs end-to-end — triage, assign, and follow up on corrective maintenance work orders; coordinate contractors and vendors; verify completion and quality.
• Manage asset tracking for the Denver office — maintain an accurate inventory of furniture, equipment, and key building assets; record condition, location, and service history; flag items due for replacement or repair.
• Conduct routine inspections of the Denver office to ensure workplace safety, comfort, and readiness.
• Oversee on-site physical security vendors, including access management and coordination with security teams.
• Collaborate with the Workplace Operations Lead on capital repairs and budget tracking across the Denver portfolio.
• Apply AI-assisted workflows to track open requests, flag overdue items, and reduce time spent on repetitive coordination tasks.
• Use AI-driven dashboards for real-time visibility into occupancy, safety alerts, and resource usage, and translate those signals into clear, people-first decisions for the site
• Leverage AI tools for space-utilization forecasting and vendor performance tracking to ensure smooth day-to-day operations and high vendor quality.
• Build and utilize new AI-enabled workplace technologies, measure their impact, and iterate based on feedback to improve safety, experience, and efficiency. Has built at least one workflow from scratch using AI.

Vendor and Office Services Management

• Manage relationships with Denver-specific vendors across food and beverage, janitorial, supplies, and maintenance categories.
• Oversee procurement processes and vendor performance against service-level expectations.
• Use systems like Zip to streamline purchasing and payment tracking.
• Ensure compliance with safety and workplace regulations through routine audits.
• Leverage AI tools to analyze vendor spend, draft vendor communications, and surface performance trends.

Environmental Health & Safety (EH&S)

• Maintain and update the compliance matrix — track regulatory requirements across IIPP, SB553, ergonomics, and emergency action plans; ensure documentation is current and accessible using built AI tools.
• Schedule and run fire drills and emergency evacuation exercises — coordinate with building management and security; document completion and outcomes.
• Conduct regular site safety inspections — walk the Denver office on a defined cadence to identify hazards, flag issues, and ensure corrective actions are completed.
• Maintain regulatory postings and ensure all required signage is current across the Denver office.
• Build and use AI workflows to track and follow up on incident reports and corrective actions; escalate to the Head of Workplace Operations as needed.
• Support ergonomics requests and coordinate assessments for Denver-based employees.
• Partner with the Head of Workplace Operations on EH&S program strategy, policy updates, and cross-functional coordination with HR and Legal.

On-Site Event Support

• Support internal and external events at the Denver office in partnership with the Workplace Experience team.
• Support  event logistics, including vendor scheduling and space readiness and setup
• Ensure vendors complete timely post-event cleanup and reset spaces for regular workplace use.

Here's what we're looking for

• 5 to 7 years of experience in workplace operations, facilities coordination, or office management.
• Hands-on experience managing day-to-day site operations, including maintenance, vendors, asset tracking, and employee support services.
• Demonstrated experience with preventative maintenance scheduling and facilities repair coordination.
• Familiarity with IIPP, emergency action plans, and safety inspections is preferred.
• Experience building, developing and executing facility programs.
• Strong organizational skills with the ability to prioritize multiple requests and manage workflows effectively.
• Comfortable working with workplace tools and ticketing systems (e.g., Jira, ServiceChannel, Notion).
• Proven ability to build relationships with vendors, employees, and cross-functional partners (e.g., IT, HR, Security).
• Strong communication skills and a customer service mindset with attention to detail.
• Ability to conduct routine site inspections and ensure compliance with safety, security, and workplace standards.
• Proactive problem-solver who can identify issues quickly and propose practical solutions.
• AI is embedded in your regular workflows, not just something you experiment with occasionally. You can demonstrate how your work looks meaningfully different than it did six months ago because of AI, and you have built skills that automate portions of how you work. Gusto's AI fluency stage is assessed alongside performance and directly impacts overall ratings.

A note on AI at Gusto

At Gusto, AI fluency is part of how we work — not a nice-to-have. Every team member is expected to be actively moving along the arc from AI-aided, human-led work toward AI-delivered, human-overseen outcomes. For this role, that means:

• Using AI tools (Claude and MCPs) daily to draft communications, process requests, analyze vendor or budget data, and reduce manual work.
• Demonstrating embedded AI habits — you have rewired how you work around AI, not just added it as a layer on top.
• Actively contributing workflows and skills that can be shared with the broader team.

Office and Location

This role is based in our Denver, CO office. Given the operational nature of this role, the Environment Site Lead is expected to work from the Denver office 5 days per week.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our cash compensation amount for this role is targeted at $98,000/yr - $121,000/yr in Denver. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Position Overview:

The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans, Third Party Administrators (TPAs), and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction and to achieve client priorities and contractual obligations.

This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Account Executive/Senior Director, PBA Client Services.

Position Responsibilities:

• Work closely with some of our biggest Texas-based clients and manage the complexities of working within a highly-regulated market of the TDI (Texas Department of Insurance)

• Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables

• Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers.

• Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance

• Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management

• Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client

• Anticipates customer needs and proactively identifies new opportunities within assigned accounts.

• Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately

• Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges.

• Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment

• Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients

• Partner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs

• Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities

• Serve as the content expert for Health Plan/TPA clients & opportunities

• Identify and help contribute to process improvement efforts

• Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management.

• All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Required Qualifications:

• Bachelor’s or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus

• Relevant professional experience for at least five (5) years in pharmacy – working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferred

• Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is required along with experience in supporting highly regulated business lines

• Track record of building trust in internal and external relationships

• Solution-focused problem solving and client positioning skills

• Exceptional written and verbal communication skills

• Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships

• A decisive individual with sound technical skills, analytical ability, good judgement, and strong operational focus and detail-oriented perspective

• Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines

• Ability to effectively work with peers in a team effort

• Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs

• Ability to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycle

Preferred Qualifications:

• Experience working with clients who are subject to TDI (Texas Department of Insurance) rules and regulations

#LI-BC1

Location: Remote (For Non-Local) or Hybrid (Local to NYC area)

About Capital Rx:

Capital Rx is a full-service pharmacy benefit manager (PBM) overseeing prescription benefit plans on behalf of employers, unions, and government entities in the commercial space and provides Pharmacy Benefit Administration (PBA) services to Health Plans and TPAs.  Advancing our nation’s electronic healthcare infrastructure to improve drug price visibility and patient outcomes, as a Certified B Corp™, Capital Rx is executing its mission through the deployment of JUDI®, the company’s cloud-native enterprise health platform, and a Single-Ledger Model™, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. 

Position Overview:

The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans with multiple lines of businesses, Third Party Administrators (TPAs), commercial employer groups, and other Platform services.  Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction, retention, and to achieve client priorities and contractual obligations.

This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Director, PBA Client Services.

Position Responsibilities:

• Provide oversight and direction to the broader Account Management team with a focus on client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables
• Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers
• Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance
• Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management
• Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client
• Anticipates customer needs and proactively identifies new opportunities within assigned accounts
• Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately
• Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges 
• Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment
• Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients
• Partner with our Business Development & Underwriting Teams to support our PBA Account level growth and retention efforts by providing Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs
• Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities
• Serve as the content expert for Health Plan/TPA clients & opportunities
• Identify and help contribute to process improvement efforts
• Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management.
• All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Required Qualifications:

• Bachelor’s or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus
• Relevant professional experience for at least five (5) years in pharmacy – working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines.  Health plan industry experience preferred
• Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is a plus along with experience in supporting highly regulated business lines
• Track record of building trust in internal and external relationships
• Solution-focused problem solving and client positioning skills
• Exceptional written and verbal communication skills
• Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships
• A decisive individual with sound leadership and technical skills, analytical ability, good judgement, and strong detail-oriented perspective
• Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines
• Ability to effectively work with peers in a team effort
• Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs
• Ability to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycle.

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

About The Role

As a Manager of Sales Development, you will lead our exceptional, high agency team to achieve ambitious objectives to drive overwhelming demand for our data activation platform, develop the future leaders of our company, and grow our brand recognition in the market.  You will report into our Head of Sales Development. 

This role is perfect for a leader who is passionate about building and scaling outbound programs, coaching talent, and partnering cross-functionally to drive meaningful pipeline at the top of the funnel.  In this role, you’ll be responsible for hiring, developing, and managing a team who are focused on engaging a range of personas at some of the world’s most impactful companies. 

We’re looking for an experienced and people-driven sales leader who has the skills to effectively drive progress toward our sales organization’s ambitious and challenging objectives. You are strongly aligned with our values and bring a high sense of ownership to your work at Hightouch.

This is a hybrid role in our Chelsea, NYC office or Denver, CO office. 

What You’ll Do

• Hire, train, and develop a team of outbound SDRs
• Coach your team on prospecting and campaign development through 1:1s, call reviews, email coaching, and other formats as needed
• Monitor and report on the team’s performance against input and output metrics
• Work closely with Sales and Marketing leadership on demand generation strategy, sales play development, messaging, and more
• Support the sales leadership in defining the team’s operating model, targets, and headcount needs

What We’re Looking For

• 5+ years of experience in sales with 2+ years of experience leading a sales development function in B2B SaaS focused on outbound opportunities
• Strong analytical skills and passion for digging through data to assess team + business performance.
• Proven track record of team quota attainment.
• Passion for hiring and developing people early in their careers.
• Experience supporting teams working across Enterprise and Mid-Market segments.
• Enthusiasm for wearing many hats, you’re happy to hop on a cold call as well as inspecting message quality and call recordings.
• Experience creating a team culture of collaboration and winning.

Bonus If You Have

• Experience using sales tools such as Outreach, Gong, LinkedIn Sales Navigator, etc.
• Previous closing experience as an Account Executive.
• Have worked in sales at an early or growth stage technology startup.

Compensation

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

 At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of electric, gas and/or telecommunications. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience in electric, gas and/or telecommunications
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript,
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-JP2

#LI-onsite

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/17/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $149,000- $200,999

Senior Manager, Support & Field Operations

Location: Denver, CO preferred (open to other US locations) Comp: $150K base + bonus + competitive equity Travel: 25% early, 15% steady-state

About Scotch

Scotch is modernizing one of the oldest industries on earth: the $1.6T beverage alcohol market. We're starting by building the next-generation operating system for BevAlc retailers — POS, payments, back office, and e-commerce — purpose-built for liquor stores.

Our founding team came from Skupos (acquired for nine figures in 2023), Drizly (acquired by Uber), and engineering leaders from top tech companies. We've raised $28M from VMG, First Round, Lerer Hippeau, Watchfire, and Toba Capital, plus angels including the founder of Drizly and founding execs of Toast. Forbes has recognized us as a leader in the liquor retail tech revolution.

The Role

You'll own how Scotch shows up for customers — from the moment a tech walks into a store to install hardware, through every support ticket they ever file.

You'll lead our existing Tier 2 and Tier 3 team and build out a Tier 1 function from scratch — heavily leveraging AI tooling like Intercom's Fin to deflect and resolve at the front line. You will define and own post install support which will include contractor support questions during install.

You'll own the feedback loop into Product, prioritizing fixes for the customer pain points that actually move the needle.

Support Leadership 

• Lead our existing Tier 2 and Tier 3 support team — coaching, performance, hiring
• Stand up a Tier 1 function from zero, with AI-first tooling (Intercom Fin and similar) handling first-touch resolution
• Stand up an install support queue for contractors 
• Build the operating model: SLAs, escalation paths, queue management, on-call coverage
• Own the support → product feedback loop. You'll work directly with Product to prioritize the bug fixes and feature gaps that are actually generating ticket volume
• Define and track the metrics that matter: CSAT, time-to-resolution, deflection rate, ticket volume per store

Cross-Functional Glue

• Partner with Onboarding on client handoffs in both directions
• Feed field and ticket signal into Product and Engineering planning
• Participate in product launch planning so launches don't break the team

What We're Looking For

• Support leadership — 5+ years in customer support or technical support, including 3+ years managing direct reports across tiered support teams. You've built or scaled a support org, not just maintained one.
• AI-first support tooling — Hands-on experience deploying and tuning AI support tools (Intercom Fin, Ada, Forethought, or similar). You know how to make these tools actually deflect rather than frustrate.
• POS or comparable technical product — Hands-on experience supporting or installing POS systems, or a comparably technical hardware/software product. Strong networking knowledge (WiFi, routers, IP addressing, troubleshooting).
• Operational range — You've built SOPs, training materials, and quality programs. You can hold standards across a distributed team.

Nice to Have

• Liquor, retail, or convenience industry experience
• Familiarity with Android-based POS (Toast, Square, Clover, Lightspeed)
• Experience with field service management software
• Background working with Product on issue prioritization

Comp & Benefits

• Base: $150,000
• Bonus: Tied to support and install metrics
• Equity: Market competitive package
• Travel: All expenses covered
• Healthcare: Comprehensive medical, dental, vision
• PTO: Unlimited flexible time off

Why This Role

• Build it: Stand up new operating procedures at the ground floor 
• Lead it: Inherit a real team and grow it as we scale
• Own it: Full autonomy over support strategy, quality standards, and the product feedback loop
• Scale it: We're growing fast, and the person in this seat will be a senior leader as we do

How to Apply

Email jake@scotchpos.com with subject line "Support & Field Ops Manager".

Tell us:

1. A support org you built or scaled — what you inherited, what you changed, what the metrics looked like before vs. after
2. Your experience with AI support tools — what you've deployed, what worked, what didn't
3. Why this particular operational challenge excites you

Scotch is an equal-opportunity employer. We don't discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with arrest and conviction records, consistent with applicable federal, state, and local law, including the San Francisco Fair Chance Ordinance.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Business Development Manager

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Business Development Manager and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

The Business Development Manager (BDM) is responsible for developing and executing strategic growth initiatives within targeted industry verticals. This role focuses on identifying, penetrating, and expanding relationships with high-value customers whose equipment rental needs align with EquipmentShare’s product and service offerings. 

The BDM will work cross-functionally with Territory Account Managers (TAMs), District Sales Managers (DSMs), and Branch Operations teams to develop vertical-specific strategies, generate new business opportunities, and accelerate revenue growth within priority markets. 

This role is highly strategic and externally focused, requiring strong prospecting, relationship development, and specific industry expertise to position EquipmentShare as a trusted partner in targeted vertical markets. 

Salary range: $120-$140k. Factors including past experience and location may affect final compensation rate. 

Primary Responsibilities

• Develop and execute a strategic plan to penetrate assigned industry verticals (e.g., data centers, utilities, infrastructure, renewable energy, industrial, etc.). 
• Identify high-value accounts and market opportunities within specified vertical. 
• Build relationships with decision makers, project owners, general contractors, and procurement leaders.

Business Development 

• Identify, prospect, and secure new strategic accounts within target industries.
• Generate qualified opportunities for EquipmentShare branches and sales teams. 
• Collaborate with TAMs and DSMs to convert opportunities into revenue-producing customers. 

Market Intelligence 

• Track emerging industry trends, major project pipelines, and competitive activity.
• Provide market intelligence to regional leadership and branch teams.
• Identify equipment and solution gaps that could support industry expansion. 

Cross-Functional Collaboration 

• Partner with:
  • Territory Account Managers
  • Branch Managers
  • Advanced Solutions teams
  • National Accounts (when applicable) 

• Support large opportunity strategy, including proposal development and customer presentations. 

Strategic Account Development

• Support growth of high-potential accounts by:
  • Expanding share of wallet
  • Introducing additional service offerings
  • Facilitating long-term partnerships 

Industry Representation 

• Represent EquipmentShare at industry trade shows, associations, and networking events. 
• Build brand recognition within target markets.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Strong consultative selling and prospecting skills 
• Ability to identify and penetrate complex customer organizations
• Strategic thinking and market development 
• Executive-level relationship management 
• Excellent communication and presentation skills 

Preferred 

• Experience selling into specific verticals such as:
  • Data centers
  • Energy / utilities
  • Infrastructure
  • Industrial / manufacturing
  • Renewable energy 

Experience 

• 5+ years of experience in:
  • Equipment rental
  • Construction industry sales
  • Strategic business development
  • Industrial or infrastructure markets 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.
 
At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of electric, gas and/or telecommunications as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in electric, gas and/or telecommunications
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Programming and scripting experience with languages such as Python and JavaScript
• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

#LI-Onsite

#LI-JP2

Associate Director, Finance

Location: Remote

OVERVIEW

We're looking for an Associate Director, Finance to serve as a key strategic and operational finance leader within the agency. This role goes beyond the books. You'll own day-to-day accounting while partnering directly with agency leadership on financial planning, forecasting, and the tools and infrastructure that drive smart decision-making. You're equally at home in the details of a general ledger as you are presenting a P&L to the executive team. 

A BIT ABOUT US

Movement Strategy creates content and campaigns for the world’s most exciting brands. We win awards, make headlines, shatter engagement numbers and celebrate the journey along the way. It’s why companies like Netflix, Amazon, Spotify, and Intuit come to us again and again.

We’re fully remote with hubs in New York, Denver, and LA, and a presence all across the US. We believe collaboration is what takes our work from good to great, and at times, even to legendary status. We champion diverse opinions and creativity in every department, and provide professional development and learning opportunities with the goal of helping you discover your best work today, and learn how to make it even better in the future.

KEY FOCUS AREAS 

Accounting & Bookkeeping

• Own the agency's general ledger(s) and ensure the integrity of all financial records
• Manage accounts payable across all agency vendors and accounts receivable/billing schedules
• Lead the end-of-month close process with accuracy and efficiency
• Oversee reconciliation of all bank and corporate credit card accounts
• Manage corporate and payroll taxes payments and reconciliations
• Manage 401(k) funding contributions and annual plan audits
• Assist with audits by external and statutory auditors

Financial Planning & Analysis

• Assist with the development and management of forecast reports for operating expenses and revenue
• Compile and analyze labor reports to assess bill rates and profitability
• Support cash management, revenue analysis, and financial statement presentation
• Partner with agency leadership to build internal financial tools, dashboards, and models (profitability, forecasting, ratio analysis, etc.)
• Support P&L management across the agency combined P&L and office/department-specific P&Ls

Process, Policy & Controls

• Continuously evaluate and improve finance tools, reporting systems, and internal policies
• Identify and surface areas of cost reduction or operational improvement across OPEX
• Review client SOWs and staffing plans to ensure financial metrics, rate cards, and profit margins are upheld
• Own and evolve expense reimbursement and billable expense policies (Rippling Spend, Amex)
• Develop and monitor internal agency budgets across T&E, office expenses, marketing investments, department education, and contract labor

Cross-Functional Partnership

• Support the SVP, Finance in serving as a strategic finance partner to Talent and Resource Management, helping surface financial context and guardrails that inform hiring decisions, staffing plans, and capacity planning
• Collaborate closely with Resource Management to ensure scopes of work and project staffing are built with profitability and budget integrity in mind
• Assist SVP, Finance with headcount planning by preparing and maintaining the financial models behind new hires, backfills, and contract-to-hire conversions
• Bring a finance lens to workforce planning conversations, equipping senior leadership with the data and analysis needed to make smart, informed decisions about when and how to grow
• Partner with HR on payroll administration, including reconciling payroll journal entries, supporting multi-state compliance, and serving as the finance point of contact for compensation-related changes, and off-cycle payroll activity
• Own client revenue accounting across the full billing lifecycle. This includes SOW review, fee staff plans, client invoicing, revenue recognition, burn rate analysis, AR follow-up, and monthly revenue pipeline reporting in partnership with account and resource management teams

REQUIREMENTS 

• BS in Finance or Accounting, CPA is a plus
• 7-9+ years of experience in Accounting & Finance
• Advertising / Media agency experience is a must
• Understanding and application of GAAP Accounting practices
• Able to manage a blend of day-to-day accounting and macro FP&A skills
• Excellent skills within both Microsoft Excel and Google Sheets
• Must have experience working with the following tools: NetSuite, time tracking tools, and expense/reimbursement tools
• Proficient with Microsoft Office or Google Slides (for reporting/presentations)
• Knowledge and application use of client/procurement/vendor management platforms: Amazon Payee Central, Ariba, Tungsten, etc. 
• Confident in presenting and explaining financial information, reports, and analysis -- both to finance educated individuals and less-familiar teammates 
• Excellent oral and written communication skills
• Comfortable working autonomously, and self-managing workload/priorities 
• Able to anticipate and flag problematic areas of concern and offer proactive solutions
• Tenacity to do their best with any task, and ideally the passion to help a company grow

IDEAL QUALITIES

• You’re excited, proactive and naturally curious about the financials and the ability to grow a company
• You are passionate about the work you do and treat your client’s business as if it were your own
• You make others’ jobs easier (no matter who they are or what they do)
• You create a positive and open environment when around others
• Your attention to detail is unmatched
• You have a diverse and inclusive perspective 

Benefits & Perks

Movement Strategy’s approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide. 

As a leader in social advertising, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep our team and their families healthy and happy today and tomorrow.

• 100% employer contribution for health (base plan), vision, and dental
• 401K Retirement Plan with Company Match
• Short and Long Term Disability
• Life Insurance & AD&D
• Paid Parental Leave
• Fully-Remote Agency
• Flexible Paid Time Off
• Take-As-You-Need Paid Time Off
• Take-As-You-Need Paid Mental Health Days
• 10 days minimum required off per year
• Company Paid Holidays + Week-Long Winter Agency Closure
• Support for continued education
• New Business Referral Bonus
• Movement Journey Program -  Stipend for personal growth
• Health and Wellness Program
• WeWork Membership 
• Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees 
• Employee Resource Groups

SALARY & COMPENSATION

In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy’s total compensation package for employees.  Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. 

A successful applicant’s actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. Movement Strategy prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company. 

Pay Range: $135-150k salary per year

Movement Strategy is an Equal Opportunity Employer

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply. 

We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement’s name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.

Your role
Partner Marketing Representatives are aligned with our external partners (technology partners, ISV partners, channel partners, integration partners), internal partners (channel marketing, business development, channel sales), and act as a hub for all marketing activity. The Partner Marketing Team is seeking a Partner Marketing Manager to support these efforts, including the execution of partner-led, customer-facing field initiatives aligned with regional sales priorities.

This position reports to our Sr. Manager, Partner Marketing.

What you’ll do

• Support recruitment and lead generation of new partners through the management and execution of partner-led and regionally aligned events, email campaigns, webinars, and content creation.
• Produce impactful channel content necessary to support the channel communications strategy and outline a plan to execute. This includes leveraging/refining existing content and creating new content.
• Overseeing Market Development Fund (MDF) planning, allocation, and optimization, ensuring funds are used effectively to drive partner performance. 
• Collaborate with channel managers and regional sales teams to develop strong GTM plans and execute partner-led and customer-facing field marketing activities such as events, webinars, and in-market programs.
• Manage the end-to-end build of marketing programs for partner recruitment and activation, including customer-facing field programs executed in partnership with regional sales teams, by collaborating with creative teams, product marketing, and sales teams.
• Work with internal and external teams on the scope of work, project timeline, and resources needed for the effective execution of partner marketing deliverables.
• Measure and report on the effectiveness of partner marketing programs and activities.
• Support field execution for partner-led initiatives by coordinating regional activities, local events, and sales enablement needs.

Skills you’ll bring 

• 3-5 years of related partner marketing/demand generation experience.
• Experience working in early-stage programs where processes are loosely defined and constantly being improved.
• Channel Marketing and/or Channel Communications experience (Marketing & Communicating “to” partners).
• Familiarity and experience with B2B omni-channel/demand generation marketing tactics (e.g., website, email marketing, content marketing, PR, and events), including customer-facing and regionally executed programs in partnership with sales teams.
• Experience working with Salesforce.
• Team-oriented, creative, adaptable, driven, and attentive to detail.
• Data-driven decision maker with experience analyzing and reporting on program results.
• Experience working in high-growth, B2B start-up environments.
• Comfortable working with remote teams located in multiple regions across the globe.
• Excellent written and oral communication skills.
• Stellar project management skills.
• Experience working in the telephony/collaboration space is a plus.

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities. You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

*This role will be focus on North America, with flexibility for the candidates. Significant remote work allows us to support multiple Sales regions across the region. 

Responsibilities

• Support the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Develop Business Value Consulting collateral for internal and external use: when new MongoDB products are released, and when a gap or need of the practice is identified
• Serve as a mentor to sellers who may be unfamiliar with this role, and further improve the value selling capabilities of the rest
• Engage with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• 5+ years of proven experience as a Business/Technology Strategy Consultant with some Business Case experience
• 1-3+ years of experience working for a vendor in business value consulting role.
• Enterprise business and financial modeling experience, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Polished presentation and interpersonal skills
• Inquisitive personality to facilitate interview sessions with client roles, both business and technical stakeholders
• Experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps), RDBMS and/or NoSQL software

An Ideal Candidate

• Audible-ready, ability to adapt to customer situations 
• Enjoys working in a fast-paced sales environment
• Experience working for a software vendor

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414990

About the Role

We’re looking for an experienced Product Manager to own Monitoring and Observability—a critical pillar of our Enterprise Platform group. In this role, you will help our largest and most sophisticated customers easily understand how their data pipelines are performing. You'll focus on delivering a world-class observability experience, ensuring that Fivetran remains easy to use even as our capabilities expand in scale and complexity.

We’re looking for someone who can bring AI-native thinking to how our platform evolves—whether it’s in accelerating development with intelligent defaults, enabling automated observability, or expanding how customers build with Fivetran programmatically.

This is a high-impact, high-visibility role, perfect for product leaders who thrive on technical challenges, tight feedback loops, and opportunities to shape long-term platform strategy.

This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Own and evolve the Monitoring & Observability product area: logging, alerting, sync status, latency monitoring, event standardization, and external integrations.
• Develop a strategic roadmap that improves transparency into Fivetran connection behavior, with a focus on supporting Enterprise-grade monitoring requirements.
• Partner closely with engineering and design to deliver intuitive experiences for customers to monitor, debug, and optimize their data syncs—and integrate seamlessly with their existing observability stack.
• Prioritize product investments based on revenue-weighted feature usage, customer feedback, support ticket trends, and roadmap alignment with adjacent platform teams.
• Serve as the subject matter expert for observability across Fivetran and champion platform consistency in user experience and technical implementation.
• Drive cross-functional alignment and go-to-market readiness for major product launches.
• Stay on the pulse of trends in developer platforms, data infrastructure, and enterprise tooling—with an eye toward AI-first opportunities.

Skills We’re Looking For

• Product management experience in B2B SaaS or platform products.
• Demonstrated success leading technical products with high customer expectations for reliability and observability.
• Strong technical fluency—comfortable working with logs, events, monitoring pipelines, and API-based integrations.
• Proven collaboration skills across Engineering, Design, Support, and GTM.
• Data-informed mindset with experience using both qualitative and quantitative inputs to drive prioritization.
• Ability to execute cross-functionally in a high-growth, fast-paced environment.

Bonus Skills

• Experience with observability or monitoring tools (e.g., Datadog, Splunk, New Relic).
• Familiarity with enterprise logging pipelines or SIEM integrations.
• Background in data integration, ETL/ELT, or developer platforms.

#LI-HYBRID #LI-KM3

About the Opportunity

We are looking for a Social Media Engagement Specialist who is nimble, creative, and looking to be the daily heartbeat of our channels. This isn't just about scheduling posts; it’s about the "Social" in Social Media. You will be the main voice talking to our community, building trust, and finding the "earned media" moments that an API might miss. You are equal parts community manager, social-first creator, and engagement strategist. You’re someone who knows how to build trust, spark interaction, test what resonates, and help Contentful adapt to how social platforms and audiences behave today. 

What to expect?

• Community Management and Social Listening: Own the "social inbox" and engage daily with our audience to build relationships, strengthen trust, and surface relevant moments to the Social and Content teams. Monitor mentions, community conversations, competitors, and industry trends to uncover opportunities for Contentful to participate in timely and meaningful ways.
• Calendar Management: Contribute to the editorial calendar, ensuring a consistent drumbeat of content that aligns with our marketing strategy. 
• Content Execution: Create, edit, and schedule engaging social-first content that feels human and relatable but also can be technical.
• Emerging Platforms: Conduct regular channel audits (new and existing) and research emerging trends to recommend shifts in strategy. You’ll also drive our YouTube process, from description optimization to channel growth recommendations.
• Reporting: Remain in tune with post and profile performance to contribute to the monthly and quarterly series. We want you to use data to identify what’s driving audience growth, strong engagement, and relevance, and translate those insights into recommendations that improve your content, strategy, and tactics. 
• Employee Advocacy: Manage the front-end of our employee advocacy program, including content uploads and platform management to empower the wider Contentful team.
• Cross-Functional Collaboration: Work closely with Content, Events, and Campaign teams to ensure social reflects our broader business priorities and maintains a consistent editorial calendar.

What you need to be successful?

• Experience: 1–3 years of experience managing social media channels for a brand, an agency, or an executive. 
• Skills: An exceptional writer with a "human" touch; exposure to tools like Sprout Social or Hootsuite; basic design/video editing skills. 
• Mindset: Curious and comfortable working in a fast-paced, sometimes ambiguous environment. You aren't afraid to "step up" and suggest a better way to do things. That’s what you’re here for!
• Curious: You pay attention to internet culture, audience behavior, and emerging formats, platform features, and shifts in how brands and communities engage online.
• Full-Stack Marketer: You blend high-level creativity with technical fluency. You don't just guess what to create; you use data and best-in-breed tools to decide who it’s for and what to improve.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/1/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $87,000- $117,000

About the Opportunity

We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/18/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $140,000 - $190,000 

About the opportunity

As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.

You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.

Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.

What to expect?

• Drive Real Impact: Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.
• Be a Strategic Advisor: Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.
• Grow with Top-Tier Customers: Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.
• Collaborate Across Teams: Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.
• Enjoy Autonomy and Flexibility: Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.
• Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.
• Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.
• Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.
• Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.
• Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.
• Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.
• Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.
• Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.
• Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.
• Travel approximately 25% annually to build strong relationships through onsite customer engagement.

What you need to be successful?

• 5+ years in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management.
• Experience with content management systems, content strategy, or agency environments is a plus.
• Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.
• Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.
• Proven track record of meeting or exceeding performance or sales goals.
• Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.
• Excellent oral and written communication skills, demonstrated through past customer and internal engagements.
• Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.
• Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.
• Commitment to prioritizing customer success while aligning with company objectives.
• College degree highly preferred.

Hybrid role: office attendance in downtown Denver is expected 2–3 days per week.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/12/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $102,000- $138,000

About the opportunity

We are looking for a Product Designer to create experiences for Contentful’s AI Translations product, with a focus on marketing and editor customers. This person will end to end design flows that enable customers to manage and scale content across languages and markets. Beyond the scope of this specific project, this person may ultimately contribute to other Contentful initiatives including marketplace apps and extensibility, ultimately elevating the success of our platform. 

In this role, you will own design from discovery and research through execution and delivery, shaping the future of Contentful, in collaboration with cross functional partners. You’ll help translate ambiguous problems into clear, usable solutions that meaningfully improve how customers work. 

We’re looking for someone with a progressive AI mindset who is comfortable experimenting with new tools in their own workflow, and excited to design for a future where AI reshapes how content is created, managed and delivered. 

What to expect?

• Execute high fidelity designs that bring requirements from conceptual to deliverable
• Create blue sky design prototypes that inform how we approach customer experience solutions, leveraging both traditional (Figma) and AI tools (Loveable, Codex or Claude)  
• Explore solutions from multiple angles with the customer’s perspective in mind. Create user flows and journeys to show your approach.
• Collaborate via workshops on shaping requirements to support business goals and customer needs. 
• Conduct primary research including user interviews, usability testing and competitive analysis that deepens the team’s understanding of our customers.
• Leverage Contentful’s open source design system, Forma 36, to ensure consistency across product surfaces.
• Participate in product designer peer mentorship opportunities like critiques and share outs, to ensure your own growth and continuously raise our quality bar.
• Participate in daily agile, cross functional ceremonies so that you are pulling in the same direction as your engineering and product management partners.
• Help shape team team goals and ensure that delivery work is aligned with business strategy
• Represent customer needs, especially developer customer needs, through your work and via conversations with your team.
• Share work broadly to facilitate alignment across teams and with business stakeholders

What you need to be successful?

• 3+ years of product design experience 
• Strong systems thinking that enables you to design for complex scenarios
• Expertise conducting primary research and discovery, especially customer interviews and usability testing
• Progressive mindset around AI, eager to experiment, oriented towards possibilities
• Ability to help shape requirements based on customer needs
• Experience delivering high quality, production ready designs based on an existing design system and accessibility standards 
• A portfolio of design work showcasing your process and craft experience 
• Comfortable working with a global company with offices in US and EU
• Strong communication skills and confidence in communicating with design peers, cross functional partners and stakeholders
• B2B SaaS experience is a plus

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 06/07/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $119,000- $161,000

About the opportunity

Contentful is seeking a Senior Business intelligence Analyst to join our growing Field organization. In this highly visible and impactful role, you will serve as the analytics thought leader for our Field Organization, transforming data into actionable insight that drives growth, improves efficiency, and enables strategic decision-making.

You’ll work closely with field leadership, revenue operations, marketing, product and finance to uncover opportunities that accelerate pipeline generation, improve conversion rates, and optimize field performance. As a key business partner, you’ll help shape go-to-market strategy through data-informed recommendations and forward-looking analysis.

This role sits within the Field organization but partners closely with our central Data team - leveraging Contentful’s Insight360 platform to ensure the field organization has trusted, timely, and actionable data. You’ll interrogate data, experiment, build dashboards and models, and guide leadership with fact-based storytelling that drives meaningful business outcomes.

If you’re a hands-on analytics expert with a passion for solving commercial challenges through data, this is an opportunity to make a tangible impact on the growth and success of Contentful.

What to expect?

• Partner with Field leadership to define, measure, and monitor key performance metrics across pipeline health, bookings, productivity, and retention.
• Deliver high-quality insights and analysis that guide tactical and strategic decisions, supporting both day-to-day operations and long-term growth initiatives.
• Build and maintain dashboards, reports, and models that provide real-time visibility into field performance using Contentful’s Insight360 platform and modern BI tools.
• Collaborate with the central Data team to ensure data integrity, develop new data capabilities, and define requirements for future enhancements to the data platform.
• Act as Data Steward for the Field organisation to help drive data capture improvements, define key metrics and attributes as well as ensure strong data hygiene for field owned data.
• Conduct deep-dive analyses on key topics such as funnel conversion, territory design, forecasting accuracy, and field capacity planning.
• Partner with Marketing, Customer Success, Product and Finance to create a holistic view of the customer lifecycle, connecting data across the revenue funnel.
• Translate complex data into clear, compelling narratives and visualizations for field leaders and executives.
• Act as a trusted advisor to field leadership, driving data-informed strategy, identifying improvement opportunities, and recommending operational efficiencies.
• Foster a culture of data-driven decision-making within the Field organization by promoting data fluency and self-service analytics.

What do you need to be successful?

• Field leadership makes faster, more confident decisions using trusted, actionable insights.
• Insight360 and supporting dashboards become the single source of truth for Field performance and forecasting.
• The Field organization proactively uses data to identify growth opportunities, optimize resources, and exceed revenue targets.
• Cross-functional collaboration with the Data team ensures alignment between sales and CS needs and enterprise data strategy.
• You are recognized as a go-to strategic partner who blends analytical rigor with commercial acumen.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/21/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $126,000- $170,000

Your Launchpad into Global Trade 

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

#LI-Onsite

Your Launchpad into Global Trade 

The opportunity 

As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world.

You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field.

What you’ll do 

• Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws.
• Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP.
• Build your client management skills by collaborating with international clients and logistics partners, providing them with timely information and support.
• Drive innovation by using Flexport's technology to optimize customs processes and provide data to clients.
• Sharpen your strategic thinking by participating in client business reviews and operational calls, gaining direct exposure to high-level strategy.
• Embrace continuous improvement by following—and helping us improve—our standard operating procedures to make our work even smarter.

This role is for you if you… 

• Recently earned a Bachelor's degree in Business, Supply Chain Management, or a related field.
• Have a "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence
• Are a natural problem-solver who pays close attention to the details.
• Thrive in a fast-paced environment, can adapt to new technology, and aren't afraid of a tight deadline.
• Are a master of organization who can prioritize and manage a large volume of tasks with minimal supervision.
• Are an excellent communicator (both verbal and written) who seeks out and welcomes feedback to grow.

Why you’ll love working at Flexport

• Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.
• Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.
• Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.
• Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.

#LI-Onsite

About the Role

Orchard is looking for a Marketing Lead to manage our offline channel strategy. In this role, you will manage a 7-figure marketing budget, spread across existing and new channels. Our offline channels have been a critical component of our customer acquisition to date and we’re looking for a performance-driven candidate to drive increased growth and efficiency.

The right candidate is highly analytical with a keen eye for customer-centric messaging. Buying and selling a home is life’s biggest financial decision and you’ll work closely with our talented creative team to craft advertising that elicits action while conveying trust. You will also manage external agencies to help execute media buys and oversee day-to-day channel logistics. This role is a unique opportunity for an offline marketing manager to scale their impact.

This is a full-time role that reports into the Head of Growth Marketing. The ideal candidate will be based in New York, NY and able to work from our office two days a week.  However, we are able to hire this role remotely in the following states as well: AZ, CA, CO, CT, DC, FL, GA, MA, NC, NJ, OR, PA, SC, TN, TX, VA, WA.

What You’ll Do Here:

• Manage an 7-figure offline marketing budget, setting and managing to ambitious KPIs across Terrestrial Radio, TV, Streaming, and new channels.
• Create a testing strategy that encompasses testing within existing channels and identifying and executing tests in new channels. Tests will include both creative/messaging tests as well as media/channel tests
• Collaborate with internal creative team, agency partners, and utilize AI enabled tooling to launch needle-moving, customer-centric creative across a variety of formats (ex: radio scripts, video, TV commercials)
• Work closely with external agencies to place media buys and refine local buying strategy
• Maintain and share weekly reporting dashboards, ensuring you’re digging into the “why” behind campaign performance
• Build a deep understanding of our customer funnel, ensuring your channels are driving high-quality leads

We’d Love to Hear From You if You Have:

• 3+ years of experience driving growth within a B2C performance marketing function
• Background in offline marketing required with emphasis on Radio, TV and/or Direct Mail a plus
• Passion for creative testing and a knack for crafting messaging that resonates
• Prior experience owning large marketing budgets and managing spend to a target CPA or ROAS goal
• Experience with high consideration/LTV products
• Strong written and verbal communication skills and can synthesize learnings to share with stakeholders and executive leadership
• Amazing attention to detail
• Team player attitude and comfort working in a fast-paced environment

The pay range for this position in Denver is $110,000-150,000/year. The job title and compensation may vary within the range provided depending on job-related experience, knowledge, skills. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.

Job Details:

• 💼 Revenue Team
• 📍 Denver, CO
• 🕜 Full-time / Hybrid
• 💰 Compensation 
  • Salary Range: $70,000.00 - $80,000.00 (Commission: $130,000.00 - $140,000.00 OTE)

What you will do:

You’ll be the face of Lighthouse’s Business Intelligence (BI) solutions for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.

In hotel commercial operations, Business Intelligence software plays a critical role by offering real-time data, forecasts, and reporting that help hoteliers measure performance, optimize pricing, allocate inventory, predict demand, and identify growth opportunities. You will sell the solution that empowers hoteliers to make data-driven decisions regarding their commercial strategy, with the ultimate aim of maximizing revenue. Overall, this technology enhances decision-making, reduces reliance on guesswork, and helps hotels stay competitive in a rapidly changing market.

What makes this different: You won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters: building relationships, running sharp discovery, and demonstrating the value of our BI platform.

Where you will have impact:

Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.

Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.

Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.

Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.

Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.

Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team:

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. The BI team focuses on a core area of our product suite — a supportive, driven group with real opportunities for career growth and the chance to learn from experienced leaders.

What’s in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are:

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role

The VP Information Security is a senior leader responsible for establishing and executing Procare’s enterprise-wide information security strategy, program, and culture. Reporting to the CTO this role will serve as the company's top security leader — translating complex cyber risk into business language, protecting customer data, enabling compliant product growth, and building a world-class security organization.

This is an operationally engaged, high-visibility role that blends strategic vision with operational execution. The ideal candidate is a proven security leader who thrives in a fast-moving SaaS environment, understands how security is changing in an AI first world, and can operate confidently in the boardroom while remaining deeply trusted by engineering and product teams.

Procare's security organization protects 40,000+ childcare centers and millions of families who depend on our platform daily. Our program includes:

• Mature compliance posture: SOC 2 Type II certified across all products; PCI DSS v4.0.1 Level 1 Service Provider; TX-RAMP authorized
• Enterprise security tooling: CrowdStrike NextGen-SIEM, Contrast Security/Veracode for application security, Automox for patch management, Barracuda/Abnormal.ai for email security
• Proactive security culture: Monthly product security meetings, CSIRT incident response team, public trust center (SafeBase), quarterly Security Steering Committee with C-suite participation
• Parent company support: Member of Roper Technologies family with access to shared security resources, threat intelligence, and enterprise tooling

What you’ll do:

Security Strategy & Leadership

• • Define, own, and continuously evolve a multi-year enterprise security roadmap aligned to business 
  objectives, growth stage, and risk appetite
• • Serve as the primary security advisor to the executive leadership team, present security posture, risk 
  metrics, and investment cases with clarity
• Lead a high-performing security organization including Security Operations, GRC, AppSec, and Cloud 
  Security functions
• • Champion a security-first culture across the company through education, executive sponsorship, and 
  accountability
• • Translate technical risk into business impact using quantitative risk frameworks (e.g., FAIR) to influence 
  budget and strategic decisions
• • Navigate Roper Technologies cybersecurity framework, maintaining compliance with mandatory 
  foundational controls and implementing selected optional controls to achieve maturity targets; serve as 
  primary security liaison to parent company
• • Establish AI security governance program to evaluate, approve, and manage AI tool adoption across the 
  organization; implement controls for AI-specific risks including data leakage, prompt injection, and model 
  security
• • Manage security across diverse product portfolio (5+ applications) with varying technology stacks, 
  customer bases, and compliance requirements; ensure consistent security standards while 
  accommodating product-specific needs
• • Build and maintain executive cybersecurity dashboards providing real-time visibility into security posture, 
  risk metrics, and program progress for board, parent company, and executive leadership

Cloud & Product Security

• • Secure the company's SaaS platform and cloud environments (AWS/Azure/GCP) by driving secure SDLC, 
  vulnerability management, remediation SLAs, and penetration testing programs
  • Partner with Product and Engineering leadership to embed security by design — shifting security left into 
  development workflows without impeding velocity
  • Oversee Identity and Access Management (IAM), Zero Trust architecture, data encryption, and cloud 
  security posture management (CSPM/CNAPP)
  • Define and maintain security standards for APIs, microservices, container security, and third-party 
  integrations

Governance, Risk & Compliance (GRC)

• Own and maintain the company's Information Security Management System (ISMS), risk register, and policy framework
• Lead and maintain Type II and PCI DSS v4.0.1 certifications; oversee ISO 27001, TX-RAMP, GDPR, CCPA, and other applicable regulatory frameworks
• Manage customer security questionnaires, enterprise security reviews, and security-related RFP/procurement processes in partnership with Sales and Legal
• Develop and enforce vendor and third-party risk management programs to minimize supply chain exposure
• Ensure compliance with applicable federal, state, and international data privacy and security regulations
• Manage state-specific compliance programs including TX-RAMP certification with quarterly vulnerability reporting and evidence submission requirements
• Implement and maintain customer trust center and security documentation portal to streamline enterprise security reviews and RFP processes
• Lead supply chain security and vendor breach response program; assess impact of third-party compromises and coordinate remediation across affected systems
• Ensure compliance with child data protection requirements and education sector-specific regulations; implement specialized controls for sensitive family and student information

Security Operations & Incident Response

• Lead a 24/7-capable security operations capability including SIEM, EDR, XDR, and threat intelligence platforms
• Own the cyber incident response program: detection, investigation, containment, communication, and post-incident review (PIR) processes
• Test business continuity and disaster recovery plans with cross-functional stakeholders
• Monitor emerging threat intelligence; proactively brief leadership on ransomware, social engineering, supply chain, and AI-driven threat vectors
• Lead Zero Trust architecture planning and implementation across corporate and product environments as multi-year strategic initiative: coordinate with infrastructure, network, and identity teams

Corporate Security & IT Risk Management

• Oversee corporate IT security including endpoint protection, patch management, and corporate network security controls
• Implement enterprise patch management programs using automated tools to ensure timely remediation of vulnerabilities across workstations and servers
• Direct Active Directory security assessments and identity hygiene programs across all domain instances
• Ensure MFA enforcement for all privileged accounts and coordinate rollout of authentication requirements for staff and customers

People & Organizational Leadership

• Recruit, develop, and retain a diverse security team including Security Engineers, Analysts, GRC Specialists, and an AppSec function
• Define team structure, career ladders, OKRs, and budget for the security organization
• Manage external security vendors, MSSPs, auditors, and counsel relationships

Our ideal candidate will have:

• 12+ years' of progressive experience in information security, with at least 4 years' in a CISO, Deputy CISO, or VP of Security role
• Proven track record leading security at a B2B SaaS or cloud-native technology company; experience scaling security programs from growth stage to enterprise maturity
• Deep expertise in cloud security architecture (AWS, Azure, and/or GCP), secure SDLC, and modern threat detection and response
• Hands-on leadership of SOC 2 Type II and PCI audits; direct experience with ISO 27001, GDPR, CCPA
• Demonstrated ability to communicate security risk to non-technical executives and board members; experience presenting to audit committees or governance boards
• Experience managing security through enterprise sales cycles including customer trust reviews, penetration test sharing, and security questionnaire programs
• Track record of building and scaling security teams from the ground up, including hiring, organizational design, and vendor management
• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field required; Master's degree or MBA preferred
• One or more industry certifications strongly preferred: CISSP, CISM, CCSP, CISA, CRISC, CEH
• Executive presence with the ability to build trust at board level and peer-level across the C-suite
• Strong business acumen — understands how security decisions impact revenue, customer trust, and company valuation
• Exceptional communication skills: able to explain complex security concepts in plain language to diverse audiences
• Collaborative, low-ego leader who can influence without authority and build bridges between security, engineering, legal, and sales
• Resilient under pressure; sound judgment in high-stakes incident scenarios
• Skilled at managing competing priorities across multiple compliance programs, product teams, and parent company requirements; able to sequence initiatives and communicate trade-offs effectively

Security Technology Experience

Core Security Platforms:

• Cloud security: Wiz, Orca, Prisma Cloud, or equivalent CSPM/CNAPP solutions
• Endpoint/XDR: CrowdStrike, SentinelOne, Microsoft Defender, or equivalent
• SIEM/SOAR: CrowdStrike NextGen-SIEM, Splunk, Sumo Logic, or equivalent
• Identity/IAM: Okta, Auth0, Azure AD, or equivalent

Specialized Security Tools:

• Email security: Proofpoint, Mimecast, Abnormal.ai, or equivalent next-gen solutions
• Application security: Veracode, Checkmarx, Contrast Security, Snyk, or equivalent SAST/DAST platforms
• GRC/Compliance: Vanta, Drata, OneTrust, or equivalent automation platforms
• Trust & transparency: SafeBase, Whistic, or equivalent trust center solutions
• Patch management: Automox, Ivanti, or equivalent endpoint management platforms

Emerging Security Categories:

• AI security and governance tools (familiarity with landscape preferred)
• Zero Trust architecture frameworks and implementation tools

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$200,000 - $250,000/year DOE

Location

This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a minimum of 3 days a week.

About SRS Acquiom

SRS Acquiom is a leading disruptor in the financial services technology space, redefining the way M&A and loan agency deals get done. 

Since 2007, we’ve brought unmatched expertise, insight, and innovation to solve the issues that slow complex financial transactions down.

Today, we deliver a unified system of solutions - virtual data rooms, escrow & payment administration, shareholder representation, and loan agency services — that work effortlessly on their own and fit seamlessly together.

Our unique combination of disruptive tech and expert team has become the go-to solution for many of the largest and most successful companies in the global M&A and loan agency markets. 

If you’re looking to join an entrepreneurial culture in an established company with a track record of consistent growth, profitability, and innovation, we want to hear from you!

A few benefits our employees enjoy

• Day‑one coverage: medical, dental, and vision plans so you’re protected from the start
• A 401(k) with a 4% company match to keep your future on track
  Discretionary time off - take the time you need, when you need it
• Employer‑paid life insurance, with the option to add extra coverage for peace of mind
• Employee Assistance Programs for confidential support when life gets complicated
• Discounted pet insurance (because furry family members count, too)
• A fitness credit to back your health and wellness goals
• Pre‑tax plans for dependent care, transportation, and flexible spending

Position Summary 

SRS Acquiom is a recognized thought leader in M&A space and an emerging thought leader in other adjacent spaces, with proprietary insights and data-driven content that differentiates us in the market. As we expand our brand, we are seeking a Director, Content Strategy to lead and evolve our thought leadership engine.

This role sits at the intersection of strategy and execution. The Director will own the end-to-end lifecycle of thought leadership: from identifying high-impact opportunities, to shaping editorial direction through collaboration with other marketing colleagues (brand, demand gen, SEO, etc.), managing production and publishing of designed and web-based content, and managing the vast content library. The right candidate will have meaningful experience and passion for creating short and long-form thought leadership, leveraging both data and subject matter expertise to drive impact for the business. This individual will partner closely with subject matter experts and manage third parties vendors to identify and translate complex insights into compelling, business-driven narratives that support marketing, sales, and brand authority.

As an ideal candidate, you will be both a strategist and a hands-on operator: someone who can define where we should lead or add to the conversation on timely topics, while also rolling up their sleeves to write, edit, refine, and guide content through approval cycles to completion. You are highly agile, self-directed, and comfortable managing multiple workstreams while maintaining a clear connection between content and business outcomes. You adeptly foster connections at all business levels, collaborating to create, while simultaneously guiding decisions through thoughtful executive communication.

Salary: $150k and $160k, depending on level of experience.

Location: This is a remote role for candidates located within the Continental United States and requires a minimum of one week (25%) of each month traveling to and working from our headquarters in Denver, CO 

Primary Responsibilities

Thought Leadership Strategy & Opportunity Identification

• Develop strategy for thought leadership content leveraging deep knowledge of business goals, campaign strategies, SEO/SEM, and earned media strategies.
• Ability to proactively identify high-value content opportunities based on market trends, news cycles, proprietary data, and business priorities—and translate them into a clear, differentiated editorial strategy that aligns with business and marketing goals.
• Understand audience behaviors, content needs, and consumption patterns by staying in tune with the market and competitive activity. Strong knowledge of evolving content consumption by channel and the impact of content form.
• Develop thought leadership content with legs, ensuring that we can maximize the impact of a single piece and leverage the existing library in new and innovative ways while creating reader journeys that drive the business.

End-to-End Content Orchestration & Project Management

• Responsible for managing by influence to deliver content on time, on budget, and aligned with key stakeholders and strategic objectives.
• Strong ability to work with subject matter experts to uncover, shape, and elevate insights into compelling narratives without losing accuracy or authority.
• Work cross-functionally with the web and campaigns teams to publish content.
• Work with internal SME and external writing resources. Managing freelancers or agencies as needed. Strong budget management skills.

Editorial Leadership & Content Quality Control

• Content governance, managing and guiding content ensuring consistency and alignment with brand voice and identity.
• Exceptional editing and storytelling skills, with the ability to both produce written  content outlines and web copy directly and act as editor and coach, guiding writers to ensure clarity, consistency, and strategic alignment.

Content Lifecycle Optimization & Performance Mindset

• Manage and evolve our content library: refreshing, repackaging, and optimizing assets based on performance, SEO, and changing market relevance.
• Collaborate with the web and SEO teams to continually update content and test new strategies to drive SEO, manage reader journeys and find new opportunities for organic lead generation.

Required Qualifications & Skills

• 8+ years’ B2B content marketing experience, with a majority of the time focused on thought leadership content
• BA or BS degree from a four-year college/university
• Strong research skills, superior attention to detail and a proven ability to translate data into actionable strategic recommendations
• Collaborative, team-player, natural relationship builder
• Highly flexible, curious problem-solver, able to move quickly and think creatively
• Self-starter who thrives in a dynamic, fast-paced environment
• Proven ability to lead the creation and ongoing implementation of a content strategic plan and execution
• Exceptional written and executive level verbal communication skills. Demonstrated ability to think strategically and communicate complex ideas
• Strong understanding of how content is tied to campaign strategy and lead generation.
• Able to lead by influence, bringing strategy to the forefront and providing impact at every stage of development.
• Strong understanding of B2B marketing best practices, and a deep curiosity for staying on top of the latest trends in content strategy.
• Working knowledge of SEO/SEM best practices and their impact on content and content strategy.
• Experience managing external vendors and partners
• Exceptional project management skills. Proven ability to successfully manage multiple, concurrent projects. Experience using tools like Asana and/or Smartsheet area is a plus.

Preferred Qualifications

• Experience with agile development processes, including the use of Asana and Smartsheet for project management
• Experience producing content across multiple form factors: short form content, long form content, web content, social media, video, etc.

Desired Characteristics

• Innovative, has the willingness to experiment
• Innately curious
• Self-starter, organized and highly detail-oriented 
• Exhibit a strong sense of ownership, urgency and drive
• Has a passion for leveraging data to understand trends and make metric-based decisions to optimize programs and positively impact the business
• Must be comfortable with continual change in the environment of a fast-paced, high-growth, company
• Highly collaborative with a solution-focused mindset and positive attitude. Must be a team player
• Operates with the highest integrity
• Team player with solid interpersonal skills, and the ability to deliver effective oral and written communications
• Strong executive presence

** We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. **

Fraud & spam screening. We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag patterns that may indicate automated, inauthentic, or suspicious activity. Flags are used to prioritize human review and do not, by themselves, determine hiring outcomes. Learn more in our Privacy Policy.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice.   

With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status.  Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.

Title: People Experience Specialist

Location: Denver, Colorado (Hybrid role once training is complete)

Level: Entry-Level Professional – Human Resources Reports To: Director, People Strategy & Experience

Compensation: $65,000 - $75,000 + 10% bonus

____________________________________________________________________________________

JOB PURPOSE

Support HR operations across the employee lifecycle, including onboarding, offboarding, payroll coordination, data management, and compliance.
Ensure accurate and timely HR processes, maintain data integrity, and support consistent employee experience and payroll administration.

RESPONSIBILITIES

Employee Lifecycle Support

• Coordinate onboarding, preboarding, and offboarding processes, ensuring accurate and timely completion of all documentation and system updates
• Schedule onboarding sessions and support orientation with leaders
• Guide managers, new hires, and departing employees through HR processes
• Identify and recommend improvements to lifecycle workflows

Payroll & HR Data Administration

• Maintain accurate employee records, timekeeping, and PTO data to support payroll processing
• Assist Payroll Specialist with administrative support and employee payroll inquiries
• Compile and distribute recurring HR reports (weekly, monthly, quarterly, annual)
• Ensure HR data integrity for reporting, compliance, and payroll accuracy

Employee Experience & Engagement

• Support recognition programs, milestone tracking, and employee rewards initiatives
• Coordinate engagement events, trainings, and annual company gatherings
• Manage onboarding materials and employee swag distribution
• Support engagement communications and tracking programs

HR Support, Compliance & Stakeholders

• Provide guidance on HR policies, processes, and procedures
• Escalate employee relations and complex issues to HR partners as needed
• Identify and report compliance issues related to policies and regulations
• Support change management initiatives through communication and coordination
• Coordinate meetings, materials, and actions across stakeholders

EDUCATION

• Bachelor’s Degree or equivalent experience

EXPERIENCE

• 1–3 years of HR, payroll, or administrative experience
• Ability to work independently with limited supervision
• 7–12 months of team support experience preferred

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

Job Details:

• 💼 Revenue
• 📍 Denver or Dallas (Remote candidates will be considered based on experience) 
• 🕜 Full-Time/Hybrid | Full-Time Remote
• 💰 $65,000.00 - $80,000.00 ($110,000.00 OTE)

What you will do:

You’ll be the face of Lighthouse for past clients, owning the full sales cycle from prospecting to close. Your mission will be to research where these valuable properties have gone, re-engage them, and re-sign them to the Lighthouse platform. This is a sales-focused position where you'll work with a pipeline of very warm leads, turning potential churn into retained revenue and new growth. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success.

Where you will have impact:

Own your territory and your number. Prospect into a dedicated list of former customers who have recently changed their management or ownership structure.

Hunt and build a pipeline. Conduct in-depth research to identify where these properties have moved and uncover the new key decision-makers. Re-engage these warm leads to demonstrate the value of continuing their partnership with Lighthouse under their new organization.

Run a disciplined sales process. Manage the full sales cycle to re-sign these accounts, mitigating churn and retaining crucial revenue.  Collaborate closely with Account Managers and other Account Executives to ensure a seamless transition and co-selling process. Identify and pursue expansion opportunities by upgrading re-signed customers to new products or comprehensive plans. Maintain a high volume of strategic outreach, with a strong emphasis on impactful phone calls to build relationships quickly

Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.

About our team:

You'll be joining a dynamic and collaborative commercial team in a brand-new, entrepreneurial role.

While you'll report directly to our sales leadership, you will be a crucial bridge between our Account Executive and Account Management teams. Our team is focused on a critical business challenge: retaining customers who transition between hotel management groups. You will be the pioneer of this 'win-back' motion, helping us build the playbook from the ground up and turning what was once churn into a major revenue-saving and growth opportunity.

What’s in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are:

Essential

•  1-3 years of experience in a heavy outbound sales role. SaaS experience is a must but hunger and skill matters more than industry tenure.
•   A track record of meeting and exceeding high-volume activity targets and KPIs.
•   At least one year of closing experience in a fast-paced sales environment.
•   An entrepreneurial spirit with the grit and tenacity to build and refine a new process from the ground up.
•   Highly adaptable and comfortable navigating ambiguity in a newly established role.
•  Experience working collaboratively in a complex sales cycle involving multiple internal teams.
•  Experience thriving in a startup or scale-up environment.
•  Exceptional research and prospecting skills to uncover new contacts and opportunities.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your
• calls, your pipeline, and your positioning — and act on it within the next deal, not the next
• quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling
• quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement.
• What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time.
• You’re not okay with a bad quarter.

We welcome

•   Direct experience within the hospitality or hotel technology industry.
•   Previous experience in a role focused on renewals or win-backs.
•   An interest in or experience with using AI tools to enhance your sales workflow.

Your role
As an AVP, AI Ecosystem & Marketplace you’ll own formalizing our ISV and Strategic Technology Alliance motion. With Marketplace v2 nearing launch and a growing base of pre-existing ISV influence across the customer base, we are hiring an AVP to own the commercial strategy, partner ecosystem, and revenue motion for ISVs across Dialpad’s Contact Center, UC, Collaboration, and Agentic AI portfolio. This is a highly visible, founding-style senior role. You will be the single accountable leader for designing and scaling three distinct revenue motions — (1) OEM / Embed, (2) Marketplace Resell, and (3) Referral / ISV-Influenced — and for establishing Dialpad’s position in the Google Cloud Marketplace and wider technology alliance ecosystem.

This position reports to our SVP, Channel Sales, and has the opportunity to be based remotely. This role requires travel.

What you’ll do

• OEM / Embed: Define the commercial model, pricing, and deal-desk process to embed Dialpad into third-party products.
• Marketplace Resell: Build take-rate, listing, and co-sell motions across Google Cloud Marketplace and Dialpad’s marketplace with Product.
• Referral / Influenced: Turn ISV-influenced pipeline into a measurable, repeatable motion with clear attribution, incentives, and SLAs.
• Partner Strategy: Define and prioritize the ISV target map across CCaaS, UCaaS, collaboration, and agentic AI adjacencies.
• Partner Lifecycle: Recruit, onboard, and activate strategic ISVs—from category leaders to high-growth AI-native players.
• Alliances: Own executive relationships with hyperscalers (e.g., Google Cloud), aligning GTM with co-sell programs.
• Product Alignment: Translate commercial needs into roadmap priorities with the CPO and marketplace product teams.
• Financial Model: Partner with Finance on take-rate, rev-share, and OEM margin structures that withstand Board scrutiny.
• GTM Alignment: Co-design attribution, comp, and deal registration with RevOps and CRO org to align channel and direct sales.
• Governance: Partner with Legal on agreements, data terms, and commercial guardrails.
• Revenue Delivery: Hit multi-million ARR targets for net-new ISV revenue using a staged investment model.
• Channel Impact: Grow ISV-influenced bookings into a durable share of channel revenue.
• Operating Cadence: Establish QBRs, pipeline reviews, and exec sponsor rhythms to ensure accountability.
• Team Build: Develop the business case and hiring plan for ISV Partner, Alliance, and Program Ops teams as the motion scales.

Skills you’ll bring

• 10+ years in enterprise SaaS with at least 5 years focused on ISV, OEM, cloud marketplace, or strategic technology alliances.
• Proven experience building or scaling a commercial motion on Google Cloud Marketplace, AWS Marketplace, or Azure Marketplace — including listing, co-sell, and take-rate economics.
• Track record designing and closing OEM, embed, or rev-share agreements with measurable ARR contribution.
• Demonstrated success partnering with Product and Engineering leadership to shape platform and marketplace roadmap.
• Experience in Contact Center, Unified Communications, Collaboration, or Agentic AI / conversational AI categories strongly preferred.
• Background in a Gartner Magic Quadrant or Canalys-tracked vendor environment, with fluency in analyst-driven category narratives.

The Role

We’re hiring a VP of Finance to build and lead our finance and accounting function as we scale. You will own financial strategy, planning, and operations and play a key role in long-term capital management and M&A. You’ll partner closely across the business, including business development, insurance, operations, people, and engineering leadership. This is a player-coach role for a hands-on executive who balances strategic leadership with operational execution in a fast-paced, high-impact environment.

What You'll Do

In this role, you will be responsible for both setting financial direction and ensuring disciplined execution as the company scales. Responsibilities include:

• Partner with the Co-CEOs on company strategy, capital allocation, and long-term financial planning
• Define and execute financial goals across P&L, balance sheet, and cash flow performance; lead the long-range plan, annual budgeting, and monthly forecasting processes.
• Establish and maintain strong relationships with senior executives to ensure alignment of financial and operational strategies
• Analyze financial results, provide insights, and recommend actions to improve performance; shape and inform strategic decisions related to unit economics, market expansion, and capital allocation.

• Build and initially operate key financial infrastructure, while designing and implementing scalable systems, controls, and processes to support significant revenue growth over the next 2 years.
• Lead Board-level financial reporting and investor communications, owning MGT’s financial narrative
• Oversee capital structure and funding strategies
• Lead, develop, and mentor the Finance and Accounting team as the organization scales.
• Manage relationships with external partners, including auditors, advisors, and financial institutions

Who You Are

You thrive in demanding, high-ownership environments and are comfortable balancing hands-on execution with executive-level leadership in a startup setting. You are energized by building from the ground up and navigating periods of intensity and ambiguity. Job Requirements include:

• Proven experience in senior finance leadership roles with scope and responsibility comparable to a VP or Head of Finance
• Deep experience in FP&A and strategic finance, ideally in high-growth environments with comparable scale and complexity (e.g., $50M–$500M in revenue)
• Demonstrated experience building finance teams and functions from the ground up, including hiring, systems implementation, and process design
• Experience in balance sheet businesses, insurtech, fintech, or other highly regulated industries is helpful but not required

Compensation:

What You’ll Do

1. Understand spacecraft architecture and missions
2. Review current model and simulation capability
3. Identify any gaps in current simulation framework
4. Evaluate how simulation integrates with other teams within the company GSW, FSW, AI&T, MOPS, etc
5. Train as an operator to prepare for upcoming mission
6. Identify gaps from assessment and create the simulation architecture roadmap
7. Identify required models (Spacecraft subsystem, environment, GNC, etc)
8. Establish a framework that defines how hardware models, software models, and operational scenarios interact within the simulation environment
9. Establish how the digital twin gets integrated into a physics based “universe sim”
10. Establish a concrete validation strategy

 Mindset + skills: 

Mindset 

1. Systems level thinker understanding the crossroads of Physics, Software and Hardware
2. Ownership mindset serving as the technical authority across design and implementation
3. Ability to prioritize needs from multiple internal and external customers
4. Excels while operating in a fast-paced New Space environment
5. Strong desire to build and design something from the ground up
6. Someone willing to get dirty and produce code not just design
7. Passionate about creating a product that is used throughout the company 

Skills 

1. Strong understanding of orbital mechanics and astrodynamics
2. Experience modeling spacecraft dynamics, control systems, and environmental effects
3. Ability to design modular and extensible simulation architecture
4. Experience implementing physics-based simulations in Python and C++
5. Strong knowledge of numerical methods, time integration, and stability considerations
6. Experience building “universe-style” multi-body simulation environments
7. Ability to design simulations that support historical replay, real-time execution, and accelerated future-time scenarios
8. Experience with integrating simulations with GSW, FSW, AI&T, and HITL testing
9. Ability to design constellation level simulations
10. Experience designing event-driven or time-stepped simulation frameworks
11. Experience generating realistic synthetic telemetry 
12. Strong V&V practices  

 Your Ideal Background

Required

1. 10+ years of experience in modeling and simulation for complex aerospace missions
2. Deep understanding of physics engines or digital twins (subsystem/component models, dynamical systems, etc)
3. Experience developing for multiple internal stakeholders such as AI&T, GSW, MOPS, FSW, etc
4. BS in Aerospace Engineering, Physics, Computer Science or closely related STEM field
5. Deep knowledge in C++, Python, Basilisk (or similar Framework), Docker, K8, CI/CD 

Preferred 

1. Proven ownership of the design and architecture of a multi-model and simulation system
2. Understanding of distributed simulation frameworks
3. Strong foundation in multiple subsystems such as GNC, Flight Dynamics, EPS, Propulsion, etc
4. Nice to have experience simulating 6-DOF relative motion and ROPD missions 

Additional Requirements: Must be willing to work extended hours and weekends as needed.

Compensation and Benefits: Your base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. The anticipated salary range for this role is $130,000 - $240,000 annually.

Base salary is just one part of your total rewards package at Katalyst. You will also be eligible for long-term incentives, in the form of the Employee Stock Option and Equity Plan, as well as a relocation bonus and other discretionary bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, and unlimited Paid Time Off.

At Katalyst our work on projects involving the U.S. Department of Defense requires adherence to International Traffic in Arms Regulations (ITAR), 22 C.F.R. Parts 120-130, which requires compliance with U.S. export laws before allowing employees to perform certain positions. Currently, our available roles necessitate access to ITAR-controlled information, and as a result, Katalyst would have to ensure any non-US person is authorized access to ITAR information before the commencement of employment. We are committed to equal employment opportunities and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

As an ACD, Art, you will... 

Work with your creative partner to ideate concepts, build brands, and execute designs for a variety of communications, both print and digital. You will create solutions that have a business impact on our clients and a meaningful impact on people. Your role is to consistently create and inspire others to deliver world-class, unexpected creative solutions and narratives that are strategically rigorous and executionally efficient.

Be Accountable and Responsible for:

• Brand Architecture: Architect the visual systems, design languages, and structural messaging frameworks for diverse life sciences clients.
• Modular Systems: Build modular, scalable brand platforms that maintain brand integrity across channels and customers for high-volume personalized content.
• Scientific Translation: Translate complex clinical data and brand strategies into compelling visual narratives and persuasive stories.
• Creative Collaboration: Partner across disciplines (Art and Copy) to create foundational creative stories and systems that set the standard for all tactical executions.
• Systems-First Oversight: Oversee creative output to ensure a "systems-first" approach to all design and copy development.
• Insight-Driven Design: Collaborate with strategy and other departments to ensure communications are rooted in deep customer insights.
• Client Stewardship: Navigate senior-level creative reviews with a focus on strategic solutions and establishing scalable brand platforms.
• Leadership and Mentorship: Supervise the work of others—generally 2–4 employees—mentoring junior and mid-level creatives toward systematic, foundational thinking.
• New Business: Contribute to new business pitches from insight-gathering and strategic development through concept creation and client presentation.

These are qualifications we are looking for:

• 8 plus years of proven experience in art direction and design leadership within an AOR agency or design firm
• Bachelor’s degree in English, Journalism, and/or equivalent work experience
• Mastery of "systems thinking" with a portfolio showcasing scalable, modular design.
• Ability to translate nuanced strategies into elegant and impactful creative solutions.
• Strong background in digital-first design and omnichannel content architecture with expertise in developing component-based systems within tools like Figma.
• Expertise in navigating the balance between creative excellence and strict medical/regulatory guidelines.
• A portfolio that demonstrates elite craft, conceptual firepower, and the ability to handle high-stakes brand stewardship.
• Exceptional presentation skills with the ability to defend ideas and executions to senior stakeholders.

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is [$98,300 - $117,950], based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

About the role

The Verifications team is responsible for one of Checkr's most expansive product portfolios, an ever growing suite of screening products empowering informed decisions across our enterprise customers. Employment and education verifications, drug and occupational health screenings, reference checks, and right-to-work – are several of the products this team improves to drive growth and customer retention. Our customers place candidates into widely different roles, industries, and regulatory environments, each with distinct compliance and screening requirements, necessitating rapid product iteration across multiple fronts concurrently.

As Engineering Manager for Verifications, you'll own a wide surface area with meaningful room to make it better — improving accuracy and turnaround time, reducing manual touchpoints, and scaling how the team delivers across a complex mix of fulfillment integrations and compliance requirements. This role requires a focus on both immediate system scalability and long-term delivery process refinement. This includes near-term work on scaling data quality and automation systems to handle rapid growth, alongside strategic, longer-horizon investments in expanding coverage and building a faster, more consistent verification experience for our rapidly scaling candidate and customer base.

What you’ll do

• Lead and grow the Verifications engineering team — setting technical direction, driving performance and career development conversations, and building a hiring pipeline that strengthens the team over time
• Own the reliability and quality of a broad portfolio of fulfillment integrations — partnering closely with vendors and internal stakeholders to reduce friction, improve turnaround times, and minimize candidate and customer impact when issues arise
• Partner with Product to define and execute the roadmap across employment, education, drug and health, and compliance products — translating customer and regulatory requirements into clear engineering priorities
• Drive technical strategy for scaling a complex, integration-heavy system — making deliberate architecture decisions that improve coverage, reduce manual exceptions, and build toward a more automated and consistent verification experience
• Lead the team's adoption of AI-assisted development practices — helping engineers move faster while maintaining the quality and accuracy standards that a regulated, data-sensitive product requires
• Represent Verifications in cross-functional planning — serving as the engineering voice on team capacity, tradeoffs, and roadmap sequencing with Product, Compliance, and Engineering leadership

What you bring

• 4+ years as an engineering manager, with a track record of building and developing high-performing teams
• 8+ years as a software engineer, with strong command of service architecture, distributed systems, and system design
• Experience managing complex third-party integration environments — you’re comfortable owning reliability across systems you don’t fully control, and know how to structure teams and processes around that reality
• A track record of improving operational metrics — reducing incident frequency, improving detection time, or shipping reliability improvements in high-stakes production environments
• Familiarity with AI-assisted development and agentic coding tools — you understand how to help your team adopt these responsibly and can reason about the tradeoffs between velocity and quality they introduce
• Experience working on regulated products where data accuracy and legal compliance are non-negotiable
• Strong incident management skills — you can lead both the technical response and the stakeholder communication when things go wrong
• Ability to make prioritization decisions quickly, with a clear framework for balancing short-term reliability work against longer-term product investments
• Strong communication skills across technical and non-technical stakeholders — Product, Operations, Compliance, and senior leadership
• A genuine investment in developing people — through career conversations, stretch assignments, and creating conditions for engineers to grow
• Humility, openness to feedback, and eagerness to learn
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages. 

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The base salary range for this role is $233,000 to $274,000 in San Francisco, CA.

The base salary range for this role is $197,000 to $232,000 in Denver, CO.

Equal Employment Opportunities at Checkr

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role

As a Principal Engineer, you will serve as a technical visionary and a force multiplier, operating at the organizational level to ensure our technology stack scales alongside these ambitions. While our Senior Engineers focus on specific features, you will be responsible for the long-term architectural health of the entire ecosystem. You will help define and evolve our offerings toward our scaling goals, recognizing that the technical path forward is an open question. Whether parts of the platform evolve in place or warrant greenfield rewrites, that assessment—and the strategy that follows—is a core part of the role.

What you’ll do:

Data Architecture & System Design

• • Lead our data architecture transformation — decomposing overgrown domain models, 
  establishing clean domain boundaries, and designing schemas that perform at scale.
• • Define query access patterns, indexing strategies, and data modeling standards that 
  prevent the next generation of technical debt.
• • Own the technical strategy for the platform's evolution — whether that means 
  modernizing the current stack, rebuilding key components, or a hybrid approach.

Platform & Service Architecture

• Shape the broader system architecture — API design, service boundaries, integration patterns, event-driven real-time systems — with a focus on reliability
• Drive the scaling strategy from our current base to 3-5x, ensuring platform, infrastructure, and operational practices are ready
• Partner with product leadership when strategic decisions are made and collaborate effectively with other departments

Technical Vision

• Collaboratively set the 2-5 year technical direction, informed by where the business and the technology industry are heading
• Evaluate build-vs-buy decisions, investigate emerging technologies
• You understand the strengths and limitations of AI and have a strong understanding about how AI capabilities should be integrated into the engineering platform and product
• Anticipate scale failures, performance cliffs, and architectural dead ends before they become incidents

Engineering Culture & Standards

• Raise the technical bar through design reviews, architectural standards, and hands-on mentorship of both technical and non-technical stakeholders
• Establish lightweight, effective processes for how we make and document technical decisions: RFCs, ADRs, design reviews
• Build, design, and execute on internal AI tooling and patterns to drive AI enablement throughout the organization

Execution

• This is not a slides-and-diagrams role. You will write code — approximately 30-40% of your time, particularly on critical path migrations, performance-sensitive systems, and proving out architectural patterns
• Lead by example: your PRs, design docs, and technical decisions set the standard
• Sequence work pragmatically — you know how to migrate production databases serving millions of users without downtime

Our ideal candidate will have:

• 10+ years' of experience in technical leadership roles
• BA/BS in Computer Science or equivalent experience
• You have experience with Ruby/Rails, TypeScript/React, Go, Python, and the ability to learn new stacks fast
• You have an AI-native workflow. You likely have an agentic setup that you have tweaked and optimized for how you work
• You have built agentic applications with both autonomous and strong human-in-the-loop UX patterns
• Demonstrated experience building and scaling complex products and applications

Physical Requirements

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with candidates, other employees, and vendors
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required to conferences or to other Procare offices

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$180,000 - $200,000/year DOE

Location

This position is based in either our Atlanta, GA office or Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA or Denver, CO office a minimum of 3 days a week.

About the Role:

Gusto is searching for a builder. Not a manager of an existing PEO sales team — a founder-minded sales leader who will design the motion, write the playbook, hire the team, and carry a personal book of business in the early months. This is a 0→1 opportunity to establish Gusto's PEO sales org from the ground up, and we're looking for someone who is energized by that challenge.

You will drive new PEO revenue by selling Gusto's co-employment solution to both prospects and our existing base of 400,000+ customers — Gusto's single biggest competitive advantage over legacy PEOs. The pace is fast, the market opportunity is real, and we're looking for someone who will bring experience, creativity, and a genuine passion for building to the table every single day. You align with our company values and have a knack for building for the long haul. If you're excited to roll up your sleeves, lead by example, and architect something from scratch, let's talk.

About the Team:

You will be the founding leader of Gusto's PEO sales function. In the first 6–12 months, you'll operate as a true player-coach — personally closing deals while simultaneously building the team, tooling, and infrastructure around you. You'll define the ideal customer profile, build out the sales stages and pipeline architecture in Salesforce, and establish the channel strategy (including broker and accountant referral partnerships) that will drive scalable new business over time.

This team will serve as Subject Matter Experts on PEO, guiding prospects through complex buying decisions and partnering closely with HR, benefits, and payroll counterparts to deliver a seamless customer experience. Your biggest unfair advantage: Gusto's existing install base. Like the best scaled PEOs, a meaningful share of your pipeline will come from converting existing payroll customers — and you'll be the one to design and build that on-ramp.

Here’s what you’ll do day-to-day:

• Sell and build simultaneously. For the first 6–12 months, carry a personal book of business while building the team and infrastructure around you. This is a player-coach role that requires someone comfortable operating at both levels.
• Design the sales motion from scratch. Define sales stages, lead routing, funnel metrics, and pipeline architecture in Salesforce. This org doesn't have a pre-built RevOps foundation — you'll build it.
• Own the full talent lifecycle. Partner closely with Recruiting to define hiring profiles, run interviews, and select top PEO sales talent. Onboard new hires for fast ramp and continuously assess team capacity to stay ahead of headcount needs.
• Build and leverage the channel ecosystem. Develop a point of view on broker, GA, and accountant referral channels. Even if you don't own these relationships day one, you'll be expected to shape the strategy and lay the groundwork for a scalable partner channel.
• Convert the install base. Develop the playbook for converting Gusto's existing 500K+ payroll customers to PEO. Understand the unique motion, objections, and value proposition for in-base selling vs. cold-start prospecting.
• Operate with selling season fluency. Understand and plan around PEO's concentrated selling window (Sept–Dec, with ~50–60% of new business landing Jan 1). Build team capacity, pipeline targets, and go-to-market rhythms accordingly.
• Collaborate cross-functionally with Sales, Marketing, and Product leadership to identify market opportunities, drive pipeline, and help shape PEO product strategy.
• Use data to drive decisions — from advisor skill development to team-level initiatives. Track, measure, and report on sales effectiveness; adjust programs as needed.
• Lead with AI fluency. As a people leader at Gusto, you're expected to actively model and drive AI adoption across your team — not just as a user, but as a champion. This means leveraging AI tools to surface pipeline insights, accelerate coaching, improve forecast accuracy, and identify at-risk deals earlier. You'll help your team integrate AI into daily workflows (outreach, call prep, follow-up), experiment with new tooling, and share learnings across the broader sales org. We expect our leaders to stay ahead of the curve and bring a point of view on how AI can make the team meaningfully better.
• Build a culture of excellence. Cultivate each individual's skill set and guide career pathing as they grow within the organization. Ensure the team maintains deep knowledge of PEO compliance, co-employment regulations, and applicable state and federal employment law requirements.

Here’s what we're looking for:

• PEO Expertise: 5+ years of experience in PEO sales, with direct experience standing up a PEO sales org or building a sales team 0→1 in a high-growth environment. We're prioritizing builder profiles over tenure in a mature org.
• Player-Coach Experience: Proven ability to carry personal quota while simultaneously building team, process, and infrastructure. This is not a pure management role in the early stages.
• Selling Season Fluency: Direct experience operating within PEO's Jan 1 selling cycle — Sept–Dec pipeline build, renewal dynamics, and capacity planning. This is a key screen for PEO-specific operating experience vs. generic HCM.
• Install Base Conversion: Experience developing or executing strategies to convert an existing customer base to a higher-tier or adjacent product. Familiarity with in-base PEO conversion motions is a strong plus.
• Channel Strategy: Understanding of broker, GA, and accountant referral channels in the PEO or benefits space. Ability to develop a POV and lay groundwork for scalable partner-sourced pipeline.
• RevOps & Pipeline Architecture: Experience building or significantly contributing to Salesforce pipeline design — sales stages, lead routing, funnel reporting — from an early-stage starting point.
• Management Experience: 5+ years of people management in a sales organization, including direct involvement in recruiting and hiring.
• Results-Oriented: Consistent track record of establishing and exceeding measurable goals.
• Sales Acumen: Strong working knowledge of inbound and outbound sales methodologies in SMB SaaS or HCM/PEO environments.
• Collaboration: Ability to work effectively across Sales, HR, Benefits, and Product teams; excellent interpersonal skills.
• AI Leadership: Demonstrated ability to evaluate, adopt, and champion AI and automation tools in a sales environment. Comfortable going beyond personal usage — setting expectations, building habits, and holding the team accountable to AI-enabled ways of working.
• Technical Proficiency: Salesforce.com (SFDC) experience required, including pipeline and funnel design; familiarity with HCM platforms and benefits administration tools preferred.

Our target on-target earnings (OTE) compensation for this role is $270,000/yr to $280,000/yr in Denver & most remote locations, and $295,000/yr to $318,000/yr for San Francisco, & New York. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.

Job Details:

• 💼 Revenue Team
• 📍 Denver, CO
• 🕜 Full-time / Hybrid
• 💰 Compensation 
  • Salary Range: $70,000.00 - $80,000.00 (Commission: $130,000.00 - $140,000.00 OTE)

What you will do:

You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results. 

What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.

We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact:

Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.

Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.

Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.

Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.

Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.

Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team:

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What’s in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are:

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.