What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Establish and govern the overall vehicle-level validation strategy, including scope definition, test methodologies, resource allocation, and tool selection
• Define validation frameworks ensuring comprehensive coverage of functional and non-functional requirements across all vehicle domains
• Ensure alignment between validation strategy and evolving product requirements, including early validation through simulation and virtual methods
• Drive standardization of validation processes, KPIs, and reporting across program
• Own end-to-end DVP&R definition and governance within Codebeamer, ensuring full traceability between requirements, test cases, and validation results across all levels
• Define, document, and align vehicle-level test cases with cross-functional teams, ensuring formal sign-off and linkage to requirements across the full requirement hierarchy
• Partner with engineering teams to ensure requirements are validated, traceable, and aligned with verification and validation activities
• Govern validation scorecards and KPIs, providing weekly visibility into validation status, risks, and readiness to leadership
• Drive continuous improvement of digital workflows to increase efficiency, reduce manual errors, and strengthen release confidence
• Lead procurement and lifecycle management of measurement systems, ensuring compliance with technical standards and cost efficiency
• Define required signals, instrumentation, and data acquisition systems to support validation objectives
• Oversee validation tools, data systems, and test environments to support scalable program execution
• Negotiate and manage contracts for proving grounds and external testing partners across North America
• Define validation environments including proving grounds, public road, and climate conditions (cold, hot, humid) to ensure comprehensive test coverage
• Develop long-term strategies for validation capacity, utilization, and strategic partnerships
• Own validation of vehicle-level targets and requirements, including definition, benchmarking, and performance evaluation across key attributes
• Oversee functional and durability validation programs, ensuring alignment with vehicle performance targets and regulatory requirements
• Direct validation across all vehicle build phases (AGT, prototype, pre-series), ensuring readiness for production and launch
• Actively participate in MST (Module/Sub-System Team) forums, integrating validation requirements into development and driving alignment across cross-functional stakeholders
• Ensure validation readiness aligns with integration milestones and program timing
• Authorize functional and non-functional product releases from a validation and verification perspective
• Drive cross-functional alignment between engineering, quality, and program management for release readiness
• Approve vehicle-level changes and manage re-validation and re-certification processes
• Provide executive-level reporting to CTO and senior leadership, including risk assessments, KPIs, and validation status
• Translate complex technical risks into clear go/no-go recommendations for vehicle releases and program milestones 

Location & Travel Expectations:

• The role will be based out of a Scout Motors location in Charlotte, North Carolina or Novi, Michigan.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's or Master's degree in engineering or related field with 10+ years of experience
• Extensive experience in vehicle validation, verification, and testing within the automotive industry
• Proven experience defining validation strategies and leading full vehicle validation programs  
• Strong expertise in requirements traceability and ALM tools, including Codebeamer (or equivalent such as Jama, DOORS,)
• Experience owning DVP&R development and validation execution at vehicle level
• Strong understanding of vehicle development lifecycle from prototype through production
• Demonstrated ability to translate complex technical data into executive-level insights and decisions
• Expertise in data-driven problem solving, issue management, and process optimization 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Internal leveling code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work hand-in-hand with the Scout team to identify the right suppliers to build and supply parts & services, including participating in pre-souring audits to confirm acceptability of new suppliers. 
• Establish sourcing strategy, business plan (long term conditions) for assigned commodities and product groups, lead the sourcing process up to and including contract award for Exterior commodity purchasing to ensure the material cost and tooling targets are met or exceeded. 
• Lead the sourcing strategy presentation in the multi level sourcing committee environment. 
• Prepare and execute negotiated contractual documents and nomination agreements. 
• Act as program manager during the pre-production phase, ensuring that all industrialization at suppliers achieve the project requirements in terms of timing, cost, and quality. 
• Evaluate and apply technical changes to parts / services, ensuring that cost, quality and delivery objectives are met. 
• Lead cross-functional evaluation of suppliers’ preparedness for mass-production, together with Scout Quality, Engineering, and Logistics teams.  
• Manage supplier relationships and performance through key performance metrics. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 2- 4 years in purchasing environment with experience developing and executing procurement commodity strategies  
• Effective negotiation experience specific to automotive Exterior commodity purchasing 
• Analytical skills, ability to work independently, multi-task and work in a fast-paced environment 
• Thorough knowledge of automotive, manufacturing or related industries   
• A reputation for developing and nurturing excellent stakeholder and partner supplier relationships 
• Experience managing supplier performance 
• Program management experience 
• Ability to communicate effectively across all levels of an organization 
• Proactivity, initiative and the ability to work across multiple workstreams 
• A passion for creating something new       
• Ability to find creative solutions to complex problems 
• A collaborative approach - working as a team to achieve ambitious goals 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $90,000.00 - $115,000.00

Internal Leveling Code: IC9

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

Overview

Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As Staff Technical Product Manager, you will lead the execution of Scout’s digital diagnostic and fault resolution ecosystem, enabling seamless Rivian Volkswagen joint venture (RVT) tool integrations, intuitive technician interfaces, and intelligent vehicle health monitoring and analytics. This strategic and technical role bridges engineering, product management, and Aftersales business to deliver scalable solutions that improve diagnostic accuracy, technician efficiency, and service throughput.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Strategy

• Execute on the product vision, strategy, and roadmap for Scout’s diagnostics and Vehicle Health platforms, ensuring alignment with business goals and stakeholder needs across Aftersales, Vehicle Engineering and RVT partners.

Diagnostics-Centric Problem Solving

• Solve operational challenges related to fault identification and resolution by enhancing diagnostic workflows, guided fault-finding capabilities, and technician tool usability.
• Integrate diagnostic systems with production and R&D platforms to enable seamless data exchange and maximize utilization.

Lead Product Development

• Lead the Product Development in defining and delivering the product development roadmap for integrated diagnostic solutions.
• Collaborate closely with cross-functional partners, including Aftersales Business, IT, Engineering, Volkswagen Group, and RVT stakeholders, to develop front-end tool interfaces.
• Develop an intelligent fault-guidance system that helps technicians accurately identify root causes and enables seamless connectivity to over-the-air updates.
• Ensure product requirements are clearly captured and translated into effective technology solutions, while coordinating with RVT for backend integration.

Stakeholder Relationships

• Serve as a trusted advisor to internal and external partners, translating requirements and integration needs into product requirements and scalable technology solutions that improve diagnostic performance and technician experience.

Operationalize Products

• Lead the rollout of diagnostic platforms and tools across Scout workshops and internal teams, ensuring adoption, training, and performance monitoring across the network.
• Support deployment of Vehicle Health dashboards and proactive service alerts to improve technician readiness, enable earlier fault detection, and enhance service throughput.

Drive Technical Excellence

• Collaborate closely with software engineering to ensure scalable, efficient, and secure diagnostic solutions.
• Leverage expertise in system architecture, APIs, and data integration to support technical decisions across tool interfaces and guided workflows.

Measure Success

• Define KPIs and success metrics for diagnostic accuracy, tool usability, fault resolution speed, and integration performance.
• Incorporate metrics that reflect the impact of vehicle health data on diagnostic precision and service efficiency.
• Use data and user feedback to drive product improvements that enhance diagnostic operations and service outcomes.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, Fremont, CA, or remotely within the United States. 
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms and service tools.
• Proven success in building and launching diagnostic digital solutions.
• Automotive diagnostics experience strongly preferred.

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Experience with diagnostic platforms, service tools, or vehicle communication systems.

Skills

• Proficiency with Agile tools (Jira/Confluence), PRD authoring, and discovery practices (user interviews, service blueprints).
• Ability to create detailed technical requirement for software engineering partners.
• Highly analytical mindset with strong problem-solving capabilities.
• Excellent communication and stakeholder management; be able to align engineering, operations, business, and field teams.
• Data-driven decision making; comfortable with dashboards, SQL basics, and experimentation.

Education

• Bachelor’s degree in Computer Science, Engineering, or related field.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC8

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Job Overview

What You’ll Do

Concept Development & Problem Solving

• Lead conceptual ideation for motion‑driven campaigns, product storytelling, and brand narratives that simplify complex ideas into engaging visual solutions
• Apply strategic thinking to translate abstract or technical concepts into intuitive motion frameworks
• Develop storyboards, animation systems, and visual approaches aligned to campaign goals and user understanding
• Translate product workflows, data, and UI interactions into compelling motion stories that drive clarity and engagement

Motion Graphics & Animation

• Design and produce high‑quality 2D, 2.5D, and light 3D animations using Adobe After Effects and Cinema 4D
• Build advanced motion systems including kinetic typography, modular animation frameworks, and scalable templates
• Apply modern animation techniques such as parallax, depth layering, camera movement, and micro‑interactions
• Demonstrate strong timing, pacing, and visual hierarchy across all motion outputs

Product UI & Visual Storytelling

• Create product UI animations and software mockups that showcase platform functionality and user value
• Animate dashboards, data flows, and system interactions with a polished, intuitive, and modern feel
• Develop 2.5D UI environments and interface‑driven storytelling grounded in real product experiences
• Partner with product marketing and UX teams to ensure alignment with product positioning and usability principles

HTML5 & Interactive Animation

• Develop interactive motion experiences using Google Web Designer, GSAP, Lottie, CSS, and SVG animation
• Build responsive, performance‑optimized animations for web, display ads, and digital platforms
• Explore modern technologies such as WebGL, Rive, and real‑time animation frameworks to enhance interactivity
• Ensure accessibility, cross‑browser compatibility, and mobile responsiveness across deliverables

Video Editing & Post‑Production

• Edit and enhance video content for campaigns, product marketing, and brand storytelling using Adobe Premiere Pro and After Effects
• Integrate motion graphics, UI animation, overlays, and light VFX to elevate narrative clarity and visual impact
• Align motion with audio, voiceover, and pacing to deliver cohesive video experiences

Innovation, Systems & Collaboration

• Stay current on motion design trends, emerging technologies, and modern visual styles
• Develop scalable motion systems, templates, and reusable components to improve efficiency and consistency
• Explore new tools, workflows, and AI‑assisted techniques to enhance speed, quality, and creativity
• Collaborate cross‑functionally with brand, product marketing, digital, and development partners while managing multiple projects and deadlines

What We’re Looking For

• Expert‑level proficiency in Adobe After Effects, with strong expression skills preferred
• Proven experience creating product UI animation, software mockups, and system‑based storytelling
• Advanced motion design skills across typography, composition, pacing, and visual hierarchy
• Proficiency with Google Web Designer and HTML5 animation frameworks
• Strong video editing capabilities using Adobe Premiere Pro
• Working knowledge of SVG, CSS animations, GSAP, and responsive motion techniques
• Deep understanding of motion design for digital platforms, including performance optimization and rendering workflows
• Demonstrated ability to concept, problem‑solve, and deliver high‑quality motion design end‑to‑end
• Strong communication, collaboration, and time‑management skills

Preferred Qualifications

• Bachelor’s degree in Graphic Design, Motion Graphics, Digital Media, or a related field
• 3+ years of professional experience in motion graphics, animation, or interactive design
• Experience with LottieFiles, Rive, WebGL, or real‑time animation tools
• Familiarity with Cinema 4D or similar 3D tools for motion enhancement
• Adobe Suite Expert

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

THE ROLE:

Everpure (Formerly Pure Storage) is looking for a dynamic Systems Engineering Manager to lead and inspire a high-performing team in our Enterprise organization. In this pivotal role, you’ll guide talented pre-sales Systems Engineers who help some of the world’s largest and most innovative companies modernize their data strategies with industry-leading all-flash storage, cloud, and AI-driven data solutions. If you’re passionate about coaching technical talent, elevating customer outcomes, and shaping the future of data-driven enterprises, this is your opportunity to make a visible impact at one of the fastest-growing companies in the industry.

WHAT YOU’LL DO:

• Demonstrate effective people development in a rapidly evolving technical space 
• Act as an employee advocate who is focused on team and people development, demonstrating high EQ
• Have a desire to drive operational excellence; create a team support creation and validation of technical demand
• Lead by example, living the Everpure Values: Persistence, Creativity, Teamwork, Ownership, Customer-first
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Passionately bring to light the advantages of an Everpure Storage solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Enable team to:
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs when needed
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Move with market trends and competitive landscape to promote thought leadership within our organization

WHAT YOU BRING:

• 5+ years of Management experience leading high performing Sales Engineers selling in Enterprise Accounts
• 10+ years experience supporting the sales of storage, networking or systems solutions to a combination of large accounts and data centers
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in setting team strategy to acquire new prospects and converting them into clients
• Knowledge of business impact of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMWare, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our Enterprise accounts in the Carolinas Region reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

LOCATION

Seeking candidates in North Carolina, preferably in Raleigh or Charlotte. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.

Manager, Production Support & Service Reliability 

The Manager of Production Support & Service Reliability owns the production support operating model, incident management, service levels, release-watch support, escalation governance, and overall live-service quality across pods. This impactful role is critical in ensuring Production Support is proactive, disciplined, and tightly connected to Engineering, Product, QA, and business stakeholders.

This position will ideally be based in one of our US offices and is a hybrid role with the flexibility to work remotely 2 days per week (also eligible for remote candidates).

This position is not eligible for immigration sponsorship.

What You'll Do:

Service Reliability Leadership

• Define the production support operating model, incident lifecycle, severity framework, and support expectations across pods
• Establish service levels, escalation paths, release-watch routines, and communication standards for production issues
• Create visibility into live-service health, incident trends, and recurring support risks

Team & Process Leadership

• Lead production support engineers and AI operations analysts as the team continues to grow
• Build repeatable support routines, runbook discipline, and issue triage practices that scale across products and workflows
• Partner with Product, Engineering, and QA to improve supportability and reduce recurring production issues

Incident & Stakeholder Management

• Own incident governance for material issues, including severity calls, stakeholder updates, escalation management, and stabilization plans
• Ensure business and technical stakeholders have clear visibility into impact, next steps, and resolution progress
• Drive post-incident review practices that improve resilience and reduce repeat failures

Finance & AI Production Readiness

• Ensure finance-sensitive workflows receive the right level of production support, issue classification, and escalation handling
• Oversee support patterns for AI-enabled workflows, including degraded outputs, fallback scenarios, trust issues, and human-review triggers
• Work with business and technical teams to distinguish software defects from data, process, training, or model-behavior issues

You Have:

• 8+ years of production support, application support, service reliability, or engineering operations experience, including team leadership
• Strong knowledge of incident management, service operations, support processes, release support, and escalation discipline – you are a builder of reliable operating processes, not just a responder to tickets
• Experience working closely with engineering and product teams in modern software delivery environments – you are structured, pragmatic, and highly credible across teams
• Ability to communicate clearly with both technical and business stakeholders during high-pressure situations – you are calm under pressure and comfortable making judgment calls with incomplete information
• Comfort operating in finance-sensitive, workflow-heavy, or business-critical application environments
• Consistent commitment to trust, transparency, and quality
• Bachelor's degree preferred

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $150,000 to $190,000 + benefits + bonus.

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

Department Description

Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report into the Senior Manager, Revenue Operations.

Summary of Role 

The Revenue Operations Specialist, Comfort owns the "first production" phase for our commercial partnerships. Reporting to the Senior Manager, Revenue Operations, this role ensures the critical gap between onboarding and the first deal is bridged seamlessly for our HVAC and Home Electrification partners. You drive structured, systemic activation so that partner success does not depend on individual follow-up heroics from the field team.

Strategic & Tactical

• Schedule, confirm, and coordinate and situationally, coordinate the initial training sessions for HVAC, Heat Pump, and Home Electrification partners.
• Help in developing educational and sales materials that clearly articulate Palmetto product offerings.
• Deploy program overviews and documentation to partners prior to their first training to ensure they arrive informed and ready to engage.
• Proactively prepare partners for their first opportunity by equipping them with the tools, training, and confidence to effectively engage, interact with, and sell to external customers immediately after onboarding.
• Track non-activated accounts closely, deploying re-engagement strategies to prevent partners from stalling out.
• Hand off successfully activated and transacting partners to their respective CAMs for ongoing relationship management and volume growth.

Qualifications

• 3+ years of experience in sales enablement, training, or partner activation.
• Experience in the HVAC/Heat Pump and Home Electrification industry is preferred.
• Strong interpersonal and relationship building skills.
• Superior communication skills – both oral and written.
• Ability to present complex financial or technical platforms clearly to enterprise-level clients and partners.

SoFi is seeking a Manager to join our Capital Markets team. In this role, you will be the structuring point person working with a cross-functional internal team of capital markets, treasury, investor relations, legal and IT team members together with external constituencies including broker-dealers, investors and rating agencies to establish the most efficient structures for proposed Capital Markets’ transactions.

What you’ll do:

• Manage the structuring process for all Securitizations and Loan Sales, including Intex file set up and iteration and Cash Flow model analysis. 
• Analyze and understand the economic impact of using different avenues of funding available through the capital markets (execution related to ABS transactions, whole loan sales, warehouse financing, and bulk sales).
• Validate and utilize third-party valuation agent credit assumptions and analytics to run internal analyses related to fair market value of SoFi’s managed pool of loans.
• Monitor dashboards and spreadsheets that track ongoing performance of our securitizations and other transactions.
• In partnership with internal and external counsel, review and negotiate transactional terms through to execution.
• Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing and finance.
• Assist with the content preparation, communication, correspondence, and due diligence processes for external stakeholders including investors, lenders, rating agencies, data systems providers, law firms, trustees, custodians, and accounting firms.
• Other ad hoc support as needed requested relating to whole loan sales, asset backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company.

What you’ll need:

• 8+ years of relevant experience desired, primarily in capital markets and ABS execution
• BS/BA in business, finance, accounting, economics or similar technical field
• Excellent work ethic and willingness to contribute broadly to achieve team and company objectives   
• Strong verbal and written communication as well as technical and organizational skills
• Strong analytical skills with attention to detail and deep knowledge of Intex Dealmaker and Bloomberg
• Clear understanding of Rating Agency criteria and how they translate into transactional structures
• Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms
• High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint)
• Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc.
• Previous experience with asset-backed securitization data sets a plus:  Bloomberg, Intex, DV01, etc.

The role

SoFi is seeking a manager to join our Capital Markets focused on Secondary Markets in the Home Loans team. In this role, to you will be the point person working with a cross-functional internal team of capital markets, treasury, margin management members together with external constituencies including broker-dealers, investors, the GSE’s and third party vendors to execute home loan sales, securitizations transactions.

What you’ll do:

• Manage rate-sheet generation via MBS pricing and coordination into the Product and Pricing Engine.  Emphasis on TBA pricing and Spec Pool pricing for rate-sheet generation.
• Understanding of MSR and BU-BD/XS Servicing pricing
• Work with margin management to determine best margin based on secondary pricing, region, and/or current program, or marketing campaign.
• Familiar with Lock Desk procedures and policies.
• MBS pooling and loan delivery
• Pipeline hedging, trading and understanding of the roll market

What you’ll need:

• 6+ years of relevant experience desired, primarily in home loan secondary markets.
• BS/BA in business, finance, accounting, economics or similar technical field
• Excellent work ethic and willingness to contribute broadly to achieve team and company objectives   
• Strong verbal and written communication as well as technical and organizational skills
• Strong analytical skills with attention to detail
• Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms
• High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint)
• Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc.
• Previous experience with asset-backed securitization data sets a plus:  Bloomberg, Intex, DV01, etc.

A Plus:

• Familiarity with Encompass LOS and OB pricing engine.
• Post Close experience.
• Resi Private Label Securities, structuring and securitization.
• Understanding of fixed income/MBS risk metrics and bond math.

About Lucid Bots

Lucid Bots is the leading U.S. AI robotics manufacturer of exterior cleaning drones and robotics for commercial and government applications. Since 2018, we've been building the world's most productive and responsible robots to tackle critical maintenance challenges. With industry-leading engineering and dedicated customer support, we've enabled operators to generate over $75 million in revenue, with a fleet of over 500 robots deployed to accomplish dull, dirty, and dangerous jobs with safety and efficiency.

Our mission is simple: extend human reach.

Headquartered in Charlotte, North Carolina, we design, engineer, manufacture, and support our products in the United States. Our production-ready robots are deployed by customers around the world — from global enterprises to independent owner-operators — to improve safety, increase productivity, and elevate operational standards.

We are one of the fastest-growing manufacturing companies in the United States, recently ranked fourth nationally, and we just closed a $20M Series B to fuel our next chapter at the intersection of AI, hardware, and real-world impact. Backed by leading investors including Y Combinator (S19), Cubit Capital, Idea Fund Partners, Danu Ventures, and others, we're scaling quickly.

We're building more than robots—we're building the future of physical AI.

Our Core Values and How We Work Together

At Lucid Bots, we’re building something extraordinary - and how we work matters just as much as what we build. These values guide how we hire, grow, and show up for one another.

• Expedition Behavior - We climb as one. No silos, no “that’s not my job.” We protect the team and share the load.

• Grow with Humility - We’re relentless learners. We seek feedback, own mistakes, and get better every day.

• Lift People Up - Humans come first. We care fiercely, speak honestly, and design for real people in real conditions.

• Build the Extraordinary - We take ownership, reject the ordinary, and run toward hard problems.

We live Above the Line: we take responsibility, create solutions, and shape the future.
If these values energize you, you’ll thrive here. If they feel like too much, this may not be the right climb - and that’s okay.

Goal of This Role

The Sales Manager leads Lucid Bots' SMB Account Executive team and owns the day-to-day performance, development, and operational rigor of the segment. This is a frontline people leader role: the job is to ramp reps quickly, run pipeline rigor, hit team revenue targets, and build AEs into top performers.

You'll carry team-level ownership for quota attainment, pipeline health, deal quality, and forecast accuracy. You'll partner closely with Sales Engineering, RevOps, and Customer Success on deal flow and handoffs. You'll set and protect high standards for HubSpot hygiene, stage discipline, and adherence to the sales process — and you'll spend your time where the leverage is: in 1:1s, on pipeline reviews, and on ride-alongs with reps.

This is a coaching seat, not a dashboard seat. If you light up when a rep clicks into a new behavior, when a stalled deal moves, when a forecast comes in clean — this is your climb.

What You'll Do:

• Lead a team of 5–7 SMB Account Executives — own hiring, onboarding, performance management, coaching, and progression
• Own SMB segment revenue goals, pipeline quality standards, and forecast accuracy
• Run weekly 1:1s and pipeline reviews; identify and act on stalled or at-risk deals early
• Deliver accurate weekly forecasts the VP of Sales can run the business on
• Lead structured onboarding for new AE hires; get reps productive within 60–90 days
• Identify skill gaps through call reviews and ride-alongs; deliver targeted, real-time coaching
• Enforce HubSpot hygiene, stage discipline, and adherence to the sales process
• Define team operating cadences — daily standups, pipeline reviews, deal reviews, and team huddles
• Partner with RevOps to optimize reporting, dashboards, and CRM workflows
• Build playbooks, SOPs, and templates that scale the SMB sales motion
• Partner with Sales Engineering on technical qualification and deal support
• Coordinate with Customer Success on clean handoffs and post-sale transitions
• Capture field learnings and feed them into positioning, messaging, and product feedback loops

Skills & Qualifications

• You've spent 5–7+ years in B2B sales with a track record of consistent quota attainment as an IC, plus 2–4+ years managing a quota-carrying sales team — ideally in capital equipment, SaaS, hardware + SaaS, or industrial tech
• You've improved rep performance and hit team revenue targets — you can point to specific reps you developed and specific quarters you carried
• You live in the data — strong HubSpot (or comparable CRM) fluency, comfortable inspecting deals, building dashboards, and holding a clean forecast
• You have a coach's instinct — you diagnose skill vs. will, and you act accordingly
• You're a direct communicator with low ego and high accountability — you give real-time feedback and you can take it
• You're a player-coach, not a manager-by-dashboard — you ride along, jump into deals, and model the behaviors you expect from the team
• You're comfortable at the pace and ambiguity of an early-stage robotics company, and you bring both operational rigor and builder energy

What We Expect You to Achieve in This Role

• Within 60 days, build a clear point of view on each AE and stand up the team operating cadence — daily standups, weekly 1:1s, pipeline reviews, and monthly forecast.
• Deliver weekly forecasts the VP of Sales can run the business on, within agreed tolerance.
• Hit the team's SMB revenue target with a clean, healthy pipeline by the end of your first full quarter as manager.
• Ramp newly hired AEs to productivity within 60–90 days through structured onboarding, call reviews, and ride-alongs.
• Raise the bar on HubSpot hygiene, stage discipline, and adherence to the sales process across the team within 90 days.
• Operate as a trusted cross-functional partner with Sales Engineering, RevOps, and Customer Success.

Why Join Lucid Bots?

• Be at the forefront of revolutionizing safety and efficiency with robotics technology.
• Work with a passionate and innovative team that values creativity and collaboration.
• Enjoy opportunities for mentorship, continuous learning, and professional growth.
• Contribute to a values-driven environment that prioritizes innovation, excellence, and meaningful impact.
• Competitive salary and performance-based commission structure.
• Comprehensive benefits package, including health insurance and retirement plans.

Benefits:

• Health, dental, and vision insurance
• 3% retirement match
• 15 days of paid time off (PTO)
• 11 paid holidays
• Company employee option plan
• Other benefits

Additional Notes

This role is based in Charlotte, NC. Partial hybrid flexibility possible, but significant on-site presence is expected.

We’d Love to Hear from You!

1. Why here? Why are you excited about Lucid Bots specifically?
2. Why you? What is the one thing about you that a resume can’t capture?

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

We’re hiring a Senior Engineer who builds with AI by default. Someone for whom agentic tools are the IDE, not the side project. You’ll own the technical direction of our personalization and data platform, built on Go microservices, TypeScript applications, and Python-based AI agents. Your job is to ship product features, make the platform smarter and faster, and raise the bar for how the team builds software. You’re a senior IC with tech-lead scope: you own technical direction for your domain, influence architecture decisions across the team, and lead by building, not by org chart.

What You’ll Do

Ship Product & Platform Features

• Architect and evolve the personalization and data platform powering our consumer experiences
• Design high-performance backend services in Go and full-stack features in React + TypeScript, built for scalability, observability, and maintainability
• Build RAG pipelines, semantic search, and LLM-powered product features, including embedding models, vector stores, reranking, and eval-driven quality loops
• Drive CI/CD and infrastructure maturity via GitHub Actions, Terraform, and AWS

Build AI Into the Platform

• Design and ship multi-agent systems using LangGraph, AutoGen, or custom orchestration that operate across the development lifecycle
• Break down our multi-language codebase into AI-addressable, agent-ready modules: clean interfaces, well-scoped context, documented patterns
• Own the agentic development scaffolding: tool integrations, MCP servers, and shared infrastructure that make every engineer on the team more effective

Multiply the Team’s Output

• Use agentic coding tools (Claude Code, Codex, Cursor, or whatever’s next) as co-engineers, not autocomplete, and help the team do the same
• Build shared configurations, custom tool integrations, and workflow hooks that encode team conventions and eliminate repeated decisions
• Spot opportunities to automate engineering toil (test generation, PR summarization, migration scripts, dependency upgrades, documentation) and build the tooling to make it happen
• Track and share measurable productivity gains with engineering leadership

Raise the Engineering Bar

• Run pairing sessions, internal demos, and workshops that build real AI capability across the team
• Define practical AI engineering standards: prompt engineering practices, context window management, human-in-the-loop thresholds, and eval frameworks
• Mentor mid-level and junior engineers on how to build effectively with AI as a core skill
• Partner with Engineering Leadership to shape the AI adoption roadmap across the portfolio

What You Bring

Must-Have

• An established AI-native development practice: agentic tools are part of your daily workflow, with results to show for it. Faster delivery, fewer manual steps, higher output
• 6+ years of software engineering experience with a track record of technical leadership on complex systems
• Expert in TypeScript (frontend and backend) and production-grade Go for high-performance services
• Strong React and modern frontend architecture experience
• Hands-on experience with LLM APIs (Anthropic Claude preferred): prompt engineering, tool use, structured outputs, streaming, context management
• Solid understanding of RAG architecture: vector stores, chunking strategies, embedding models, reranking, eval loops
• Experience with CI/CD, Terraform, and AWS in a production engineering context

Nice-to-Have

• Experience building and shipping agentic systems in production: multi-step tool-calling agents, orchestration pipelines (LangGraph, LangChain, AutoGen, CrewAI, or custom)
• Familiarity with agentic coding CLI tools and workflow automation that encodes team patterns at the repo level
• Knowledge of MCP (Model Context Protocol) and experience building or integrating MCP servers
• Experience with code intelligence: AST parsing, static analysis, code graph construction
• Background in developer platform or internal tooling engineering
• Experience with eval frameworks: RAGAS, LangSmith, Braintrust, or custom evaluation infrastructure
• Familiarity with event-driven architectures, message queuing (Kafka, SQS), and distributed systems patterns
• Experience with data platforms, ETL pipelines, or personalization systems at scale
• Active contributions to open source or technical community leadership

Mindset

• You treat repetitive engineering work as a problem to solve, not a cost of doing business
• Your first instinct when facing toil is: can an agent handle this?
• You stay current on model releases, agent design patterns, and emerging frameworks because you’re genuinely interested, not because someone assigned it
• You balance velocity with rigor: you ship fast, think in systems, and don’t create hidden debt

Show Us Your Work

We care about what you’ve built. In your application, please share GitHub repos, demos, writeups, or anything that shows your approach to AI-native development. Side projects, open-source contributions, and technical blog posts all count.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $180,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

LPC has an opportunity available for a Project Manager within the Client Advisory Services Group. Candidates should have a strong understanding of corporate interiors, construction projects, including tenant improvements, and renovations of existing buildings, with the ability to effectively manage multiple projects simultaneously.  Candidates should also have a basic understanding of ground-up development.  The ideal candidate has experience with a real estate company, architectural firm, or general contractor. A Project Manager at Lincoln is able to manage the full lifecycle of a projects from strategy to first day of business; inclusive of move management, decommissioning and closeout.

Responsibilities:

• Assist transaction teams with review of lease language, work letters, and other defining artifacts of the engagement to acquire space on behalf of Lincoln’s client.
• Assess existing vacant spaces to provide input and strategies for effective make-ready improvements, identifying challenges related to access, utilities, and other construction constraints.
• Work with leasing team, tenants, facility management, design team, and general contractors to prepare space plans, pricing plans, concept schedules, and overall project budgets for first- and second-generation tenant improvement projects.
• Provide initial scheduling and budgeting information in the project planning phase, monitoring and updating as information is obtained.
• Partner closely with Facility Management (Lincoln or otherwise) for coordination of key scope items being included in the designs, i.e., janitorial needs, attic stock, access, etc.
• Oversee bidding, bid leveling and vetting, and job awarding for Architects, General Contractors, and Furniture providers.
• Oversee development of construction documents, ensuring tenant involvement and coordinating tenant vendor information.
• Coordinate development of Civil, Architectural, Structural, and MEP drawings and specifications through completion, evaluating to ensure conformance with desired standards of a particular product type.
• Coordinate other vendors as necessary during the preconstruction and construction phases to ensure all Landlord obligations within the lease are met.
• Assist in preparation and negotiation of construction contracts with the selected General Contractor.
• Oversee and closely monitor general contractor’s performance of the construction to ensure quality work and timely delivery of space to tenant within budget and schedule.
• Leveraging client’s procurement infrastructure, issue purchase orders to vendors and partners engaged in the delivery of space to the tenant.
• Partner with client’s internal service providers for coordination of scope items such as IT, AV, and Security.
• Capture, validate, track, and ensure timely submittal of project invoices to client’s payable systems. Oversee and support timely payments.
• Manage client documentation of the construction process from groundbreaking to completion, providing project status reports, review of value engineering opportunities, review and tracking of change orders.
• Coordinate transition of completed project between tenant and property management team.
• Maintain library of current floor plans, CAD files, and construction documents for all assigned projects.
• Provide document review and construction observation for tenant directed improvement projects.
• Obtain full and complete closeout documentation upon completion of the work.
• Effectively manage decommissioning of corporate office environments.
• Manage corporate office moves and relocations.

Qualifications:

• Minimum 5 years of direct experience working as project manager or assistant project manager for real estate firm, design firm, architectural or MEP preferred, or general contractor with preference given to experience within the commercial office interior sector.
• General familiarity with the commercial real estate industry.
• Ability to effectively manage multiple projects simultaneously.
• Technical knowledge of interior and exterior building and site construction components and systems.
• Ability to use Microsoft Office Suite, including MS Project.
• Ability to read and understand floor plans.
• Ability to travel up to 50%.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. Must be able to work Eastern Standard Time hours.

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

Bankrate is seeking a dynamic, innovative Senior Project Manager to lead the successful onboarding and expansion of our large enterprise partnerships. Sitting within the Customer Success organization, you will serve as the strategic "nerve center" coordinating high-visibility projects across technical, creative, and business teams. You are not just tracking tasks; you are architecting the implementation of tools, systems, and integrations that drive growth for the world’s leading financial institutions.

What You’ll Do:

• Enterprise Onboarding & Delivery: Lead cross-functional plans for delivering complex integrations and systems that drive growth for enterprise partners. Own the project lifecycle from discovery to "go-live."
• Strategic Roadmapping: Partner with business stakeholders to prioritize long-term strategic initiatives against short-term tactical needs, ensuring alignment with Bankrate’s financial services goals.
• Technical & Creative Orchestration: Lead meetings between engineering, product, legal and commercial teams to track milestones, manage dependencies, and ensure the "Bankrate experience" is delivered flawlessly to the customer.
• Accountability & Influence: Assertively hold all internal and external parties accountable to strategic goals. Discover the "true requirements" underlying partner requests and recommend alternative process approaches when necessary.
• Operational Excellence: Build and maintain self-organizing systems using Jira, Asana, and Dashboards. 
• Risk & Bottleneck Management: Anticipate bottlenecks, provide escalation management, and make trade-offs that balance business benefit with technical debt. Identify interdependencies across concurrent projects to prevent downstream collisions.
• Senior Leadership Exposure: Provide regular progress reporting and tracking on all workstreams to senior leadership, acting as the primary point of contact for project health

What We’re Looking For:

• 5-8 years of Project Management experience, ideally in a customer-facing SaaS or Financial Services environment. Proficiency in Asana, Slack, and Google Workspace.
• Solid Understanding of the software development life cycle and creative production workflows. 
• Exceptional presentation skills; comfortable navigating complex conversations with external enterprise stakeholders and C-suite executives.
• Demonstrated judgment and negotiation skills—you know when to push back and when to pivot to meet aggressive timelines.
• A motivated leader who thrives in a team environment with representatives from multiple functional disciplines. 

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $85,000 – $130,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#br
#li-sf1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead - Manager, you will serve as the hands-on technical leader for client engagements, guiding architecture, delivery, and engineering execution while managing a team of engineers. You will stay close to the code, partner with client technology stakeholders, and translate business priorities into scalable, secure, production-ready solutions in regulated environments. This role blends engineering leadership, solution architecture, and delivery ownership, requiring someone who can move fluidly between technical design, client communication, and day-to-day execution. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do:

• Manage and develop a team of 3-6 engineers, providing day-to-day technical leadership, coaching, and performance feedback on a client engagement. 
• Lead technical discovery, solution design, and architecture decisions from kickoff through launch and optimization. 
• Own technical execution for the engagement — staying close to the code through PR reviews, implementation guidance, and deployment oversight while setting engineering standards, code quality gates, and production support practices. 
• Translate business goals and product requirements into technical plans with clear scope, estimates, milestones, dependencies, and tradeoffs. 
• Partner with project or program leadership to manage staffing plans, delivery risk, timelines, and technical forecasting, maintaining a predictable delivery cadence. 
• Serve as the primary technical counterpart to client engineering, architecture, security, and platform stakeholders. 
• Guide integrations across internal and client systems, including APIs, shared services, third-party platforms, customer data flows, and enterprise tooling. 
• Ensure solutions meet security, privacy, compliance, and governance requirements appropriate for regulated financial-services environments. 
• Present architecture decisions, progress, risks, and recommendations to both technical and non-technical stakeholders, including senior client audiences. 
• Identify technical debt, platform risk, and reliability gaps, and advocate for the right balance between feature velocity and long-term platform health. 

What We're Looking For:

• 5+ years of software engineering experience, including 2+ years managing or tech-leading engineering teams in client-facing or cross-functional delivery environments. 
• Demonstrated hands-on experience building and delivering modern web applications and services using technologies such as React, Next.js, Node.js, Python, or similar frameworks. 
• Experience with martech and customer platforms such as CMS, CRM, CDP, analytics, experimentation, personalization, and tag management systems. 
• Strong understanding of cloud platforms and modern engineering practices, including CI/CD, observability, automated testing, and infrastructure-aware application design. 
• Experience designing and delivering integrations across APIs, third-party platforms, customer data systems, and enterprise applications. 
• Track record of scoping and estimating technical work from business requirements. 
• Clear client-facing communication skills, with the ability to explain tradeoffs, risks, and technical decisions to both technical and non-technical stakeholders. 
• Experience working in Agile delivery environments with cross-functional partners across product, program management, data, design, and business teams. 
• Experience operating in environments with strong security, privacy, compliance, or governance requirements; financial-services or other regulated-industry experience preferred. 
• Strong judgment in balancing speed, scalability, maintainability, and delivery risk. 
• Personal commitment to being a reliable, collaborative, and high-trust teammate and manager. 

Even Better:

• Experience in consulting, agency, or embedded delivery models serving financial-services clients. 
• Familiarity with customer data, identity, consent, privacy, and secure data-handling patterns in regulated environments. 
• Familiarity with data pipelines, warehouse technologies, ETL workflows, or event-driven architectures. 
• Experience contributing to statements of work, technical solutioning, estimation, or pre-sales support for follow-on phases of work. 
• Contributions to developer tooling, internal platforms, or engineering process improvements. 
• Familiarity with AI-assisted engineering workflows or practical applications of generative AI in delivery, automation, or personalization. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $130,000 - $210,000 per year 
  • New York, NY Hybrid Compensation Range: $162,500- $262,500 per year  

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead – Director, you will own the technical strategy, engineering operating model, and delivery outcomes for a major client partnership, leading a multi-team engineering organization embedded within the client’s technology ecosystem. You set architectural direction across workstreams, develop engineering managers and senior ICs, and serve as the senior technical voice in executive-level client meetings. This role operates at the intersection of engineering leadership, platform strategy, and client partnership—requiring someone who can define a multi-quarter technical roadmap, align engineering investment to business outcomes, and build an organization that delivers at scale in regulated financial-services environments. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do: 

• Own the technical strategy, architectural direction, and engineering standards for a client partnership spanning multiple squads and workstreams.  
• Translate business objectives into a cohesive engineering roadmap with clear investment priorities, sequencing, and decision-making frameworks that maintain consistency without bottlenecking delivery. 
• Lead and develop an engineering organization of multiple squads, including engineering managers and senior individual contributors, setting expectations for hiring, performance management, career development, and retention. 
• Design the team's organizational structure—squad topology, ownership boundaries, and autonomy models—to match delivery needs and scale with the engagement. 
• Serve as the senior technical counterpart to client technical leadership, architecture, security, and platform leadership—building trust, managing escalations, and shaping joint technical strategy. 
• Manage technology vendor and partner relationships (e.g., Adobe, Salesforce) alongside the client, ensuring alignment on roadmap, integration approach, and support. 
• Drive platform and data strategy at the engagement level: making build-vs-buy decisions, guiding system integration design, and owning the intersection of engineering and customer data flows across internal and client systems. 
• Present technical roadmaps, architecture decisions, risks, and investment recommendations to senior client and internal executive audiences using KPIs and operating metrics that connect engineering investment to acquisition, retention, reliability, risk reduction, and revenue impact. 
• Identify and prioritize technical debt, platform risk, reliability gaps, and scalability constraints, balancing long-term platform health against near-term feature velocity. 
• Drive adoption of emerging engineering capabilities, including AI-assisted development workflows, intelligent QA and observability automation, and AI-powered product features where they create measurable delivery or business value. 
• Build repeatable engineering processes, knowledge systems, and delivery frameworks that scale across the team and can be leveraged across RVGT engagements. 

What We're Looking For: 

• 8+ years of software engineering experience, including experience leading multi-team engineering organizations and direct experience managing engineering managers in client-facing, consulting, or embedded operating models. 
• Proven ability to operate in regulated environments with strong security, privacy, compliance, and governance requirements; financial services experience strongly preferred. 
• Demonstrated experience defining technical strategy and platform architecture for complex, multi-workstream engagements—not just executing within them. 
• Strong command of modern web and cloud-native technologies (React, Next.js, Node.js, Python, or equivalent) and cloud platforms (AWS, GCP, or Azure), including CI/CD, observability, automated testing, and infrastructure-as-code—with the architectural judgment to guide teams without writing code daily. 
• Experience designing and governing integrations across APIs, third-party platforms, customer data systems, and enterprise applications at scale. 
• Executive-level communication skills: comfortable presenting technical strategy, tradeoffs, and investment recommendations to VP+ client audiences and translating between engineering and business contexts. 
• Track record of building high-performing engineering teams—hiring, developing managers, establishing operating rhythms—while managing engagement economics including scoping, staffing strategy, SOW contribution, and aligning delivery to commercial outcomes. 
• Experience in Agile delivery environments with cross-functional partners, with strong judgment balancing speed, scalability, maintainability, and delivery risk across competing priorities. 

Even Better: 

• Experience with martech and customer platforms such as CMS (AEM), CRM (Salesforce), CDP, analytics, experimentation and personalization engines, and tag management systems. 
• Familiarity with data engineering, warehouse technologies, ETL/ELT workflows, event-driven architectures, and customer data pipelines. 
• Hands-on experience with AI/ML tooling, generative AI applications, or agentic automation in delivery, personalization, or operational contexts. 
• Experience building or contributing to internal platforms, developer tooling, or engineering enablement that scales beyond a single engagement. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $145,000 - $230,000 per year + equity
  • New York, NY Hybrid Compensation Range: $180,000- $275,000 per year + equity 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

Associate Data Science Product Manager

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Launch Program Overview:

Skip the “entry-level grunt-work” and start making a real impact on Day 1. The Launch Program is your opportunity to onboard into your full-time role at Red Ventures in a cohort-style environment that provides in-depth training on our beliefs, culture, business model, and leadership. Your first few weeks will be spent alongside a cross-functional cohort of new Red Ventures employees starting their careers across various roles and teams. These individuals will become your built-in support system and community as you navigate the start of your career with us. After your initial onboarding period, you’ll join one of our teams, meet your manager and mentor, and find unparalleled opportunities to make a substantial impact and quickly advance your career.

We believe successful Data Science Product Managers have a wide set of experiences and skill sets in the data domain. This hybrid position offers you hands-on opportunities in data science, data analysis, and product management. In your first two years, you’ll get repetitions in contributing to product life cycles via product analytics, roadmap support, model building, and influential communication with product leadership.

What You'll Do:

As an Associate Data Science Product Manager, you will play a pivotal role in bridging the gap between complex data science initiatives and impactful product solutions to create value for both our business and our customers.

• Responsible for identifying opportunities to increase the impact of your product through deep understanding of the problem space, thorough comprehension of the product strategy and technology, and advanced statistical analysis. Effectively communicating recommendations to your product leads to create buy-in and action.
• Translate your recommendations into clear work streams and features that contribute to the product roadmap. Collaborate with Data Science, Design, and Engineering teams to turn objectives into detailed requirements with assistance from your product lead.
• Leverage algorithms and programming tools to execute relevant technical workstreams. This includes building items such as:
• Data pipelines to gather, manipulate, prepare, and visualize large datasets
• Machine learning models for offline and proof-of-concept use cases
• Agentic workflows to automate tasks or for reasoning capabilities for specific features in your product
• End to end ownership of experiments. Assist in deploying features aimed at improving core KPIs. Conduct analyses to assess the impact of the experiments, synthesizing and owning the narrative.
• Promote adoption and usage of your product and tooling. Interact directly with end-users for training, feedback, and user testing.
• Stay up-to-date with advancements in machine learning and generative AI to identify innovative ways to solve business challenges.

Who you are:

• Strong analytical and critical thinking skills. Can connect the dots between the business problem, the approach, the data, and the relevant recommendation.
• Strong grit and learning mentality when faced with challenging projects, unfamiliar technology, and ambiguous business problems. Takes a proactive approach to overcoming obstacles. 
• Creative problem solver with an entrepreneurial mindset and a strong business acumen with an interest in solving business and customer problems to create impact.
• Showcases high EQ - can collaborate effectively in a team environment.

Experiences you’ve had:

• Graduating with a bachelor's or master's degree in Summer 2026, with academic and/or practical experience in fields such as computer science, data science, statistics, or product management. (Start date in our August 2026 cohort)
• Demonstrated ability to collect, mine, and manipulate large data from disparate data sources, with an ability to dig deep and understand the process (e.g., SQL, Pandas, Tableau). 
• Hands-on application of machine learning and/or generative AI to a relevant problem through statistical programming languages or large language models (e.g., Python, R, GPT). Thorough knowledge in statistics and machine learning techniques.
• Demonstrated ability to root cause problems through a data-driven approach, synthesizing takeaways and effectively communicating recommendations to relevant audiences.
• Exposure to and/or interest in technical development of software components and production models to learn how to form opinions on level of effort and feasibility.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation: $100,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI

This role is not open to visa sponsorship or transfer of visa sponsorship including those on OPT and STEM-EXT OPT, nor is it available to work corp-to-corp. 

At Red Ventures, we combine the power of technology, data, and digital storytelling to help people make life’s most important decisions. From health and financial services to education and home solutions, we build experiences that connect millions of consumers with trusted, high-value outcomes every day.

Our AI Voice & Telephony Engineering Team builds the systems that power intelligent conversations — using AI to create natural, human-like interactions at scale. We’re driving the next generation of voice experiences that connect customers to the right solutions faster and more effectively.

Curious how Home fits into Red Ventures? Click here.

What You’ll Do:

As a Senior Software Engineer, you’ll design and build scalable, cloud-based systems that enable real-time voice interactions across our platform. You’ll lead the development of core services that blend AI, telephony, and automation, helping shape how people communicate with our brands.

You’ll also:

• Own the design and delivery of new features end-to-end — from architecture and implementation to deployment and observability.
• Work with product managers, AI engineers, and data scientists to bring conversational intelligence into real-world voice experiences.
• Integrate deeply with Twilio, AWS, Azure, and internal APIs to manage call routing, speech processing, and response flows.
• Improve system performance, latency, and reliability across a distributed, event-driven stack.
• Provide technical leadership — mentoring other engineers, sharing knowledge, and helping shape best practices across the team.
• Participate in code reviews and on-call rotations, ensuring production systems run smoothly and efficiently.

What We’re Looking For:

• Languages: Strong proficiency in Python and TypeScript/Node.js.
• Cloud Infrastructure: Deep experience with AWS (Lambda, DynamoDB, S3, CloudWatch, ECS/Fargate, etc.).
• APIs: Skilled in designing RESTful and event-driven APIs (WebSockets, SNS/SQS, or Kafka/Redis Streams experience a plus).
• CI/CD: Proficient with modern DevOps workflows (GitHub Actions, CircleCI, or similar).
• Testing: Strong commitment to automated testing (unit, integration, and load testing).
• Familiarity with observability stacks (Datadog, New Relic, or OpenTelemetry).
• Databases: Familiarity with relational databases and basic working knowledge of SQL.

Nice to Have:

• Telephony: experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.
• Experience integrating speech recognition, text-to-speech, or LLM-based conversational AI.
• Familiarity with frameworks for building real-time voice and multimodal conversational AI agents (e.g., Pipecat, Livekit, etc.).
• Understanding of serverless architectures and event-driven systems.
• Experience with infrastructure-as-code tools (Terraform or AWS CDK).
• Familiarity with React, Next.js, or other front-end frameworks (for internal dashboards or call management tools).
• Telephony: Hands-on experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $160,000

*New York City Total Cash Compensation Range: $125,000 - $200,000

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Our Growth and Transformation team (RVGT) is looking for a Senior Product Manager, AI to drive the development of AI/ML-powered digital products that enhance customer acquisition, engagement, and retention. RVGT partners with Fortune 500 companies to create data-driven solutions that transform the way they operate—leaving behind cutting-edge technology, scalable infrastructure, and new ways of working. Our teams leverage machine learning and AI to leverage rich customer data and inform every step of the customer journey. We partner closely with our clients, across a number of different industries, to develop applications that will impact how we produce media, personalize our site experience, converse with our customers, and add intelligence into our digital buy-flows.

In this role, you will have the opportunity to directly influence the digital customer experience for one of our partners. You will be responsible for contributing to the product strategy for enhancing the customer experience. You’ll have autonomy to propose feature development, set the KPIs for the product(s) you contribute to, and be accountable for driving growth against your KPIs by utilizing advanced ML concepts to create personalized user journeys. We expect our Senior AI Product Managers to be hands-on technically, both in how they leverage data to identify opportunities and leverage the team’s ML/AI solutions to drive business value and usage. We are looking for individuals who have experience leading product development and in hands-on involvement developing ML and AI solutions.

Curious how Growth and Transformation fits into Red Ventures? Click here.

The Impact You’ll Make

• Drive Strategic Transformation: Act as the day-to-day lead on strategic banking initiatives, ensuring AI/ML solutions align with business objectives and client needs.
• Build the Future of Banking: Identify opportunities for AI to create value, from automating complex financial workflows to building agentic systems for real-time client assistance.
• End-to-End Ownership: Own the product lifecycle from initial business case and feasibility assessment to hands-on execution and long-term optimization.
• Technical Leadership: Partner closely with engineering and data science teams to translate high-level banking goals into detailed technical deliverables.
• Mentor & Influence: Manage and develop junior Product Managers, AI while serving as a high-visibility point person for senior stakeholders across the organization.

What We’re Looking For

• Technical Depth: Hands-on experience with data-related programming (SQL, Python) and a proven track record of building with LLMs or automating processes.
• Strategic Rigor: The analytical ability to uncover signals in ambiguous financial data and the critical thinking to determine not just what to build, but why it matters for the client.
• Product Mindset: You possess the "product sense" to prioritize features based on client impact and business value. You are skilled at navigating trade-offs in fast-paced environments and can translate ambiguous client needs into a clear, actionable product vision
• Banking & Customer Acquisition Affinity: An interest in solving problems within high-compliance financial environments focused on shepherding customers from initial interest to a sticky relationship.
• Execution Mindset: You are a "doer" who can build proof-of-concepts or prototypes to demonstrate the value of potential AI investments.

Compensation

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Cash Compensation Range: $155,000-$220,000* + Potential Equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Our RV Growth and Transformation team is seeking a Director of Agentic Digital Operations to serve as a strategic operator and transformation leader at the intersection of AI, digital experience, and business operations.

In this role, you’ll work with RV senior leaders and partner with Fortune 500 clients to drive growth across their digital experiences while designing and deploying AI-powered (agentic) systems that enable broader business transformation.

You will own the overall strategy development, system and workflow design, roadmap definition, enablement, and ongoing operation of client partnerships. You will operate across cross-functional groups (including agentic workforce, data science / AI, compliance, creative, and engineering), with the ability to think at the enterprise level while working deeply in systems, data, and execution.

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

What You'll Do:

• Operate as an owner across the full lifecycle, from strategy formation to system design, deployment, and operational execution, defining vision, pressure-testing with data, and delivering measurable business outcomes.
• Translate strategic objectives into scalable, production-grade workflows and system designs, including:
  • Multi-step, event-driven processes
  • API integrations across internal and third-party systems
  • AI-powered decisioning (e.g., routing, scoring, prioritization)
• Architect and deploy agentic workflows that combine:
  • LLM-powered reasoning (e.g., OpenAI, Anthropic)
  • Retrieval systems (structured and unstructured data, RAG)
  • Tool execution via APIs (e.g., CRM updates, content generation, customer interactions)
• Identify and deploy AI-native workflows across the workstreams, embedding them into our joint operations complying with industry and client specific regulations. Improving our speed to market, client revenue growth, insight generation and efficiency.
• Define and manage quantifiable KPIs, tying them to P&L outcomes to build business cases for new initiatives and strategies.
• Establish and iterate on evaluation and monitoring frameworks for AI systems, including:
  • Accuracy and task success rates
  • Latency and cost optimization (LLM/API usage)
  • Reliability, fallback logic, and observability
• Leverage data to understand user behavior and system performance, using SQL, BI tools, and/or Python to uncover insights and inform both strategy and system improvements.
• Operate with agility—continuously pivoting and refining systems and strategies as new data, model capabilities, and business needs emerge.
• Shape narratives and own key communication channels with senior leaders, translating complex system performance and data into clear business insights and strategic recommendations.
• Build strong, trust-based relationships with client stakeholders by understanding their goals and clearly communicating system designs, roadmaps, and performance outcomes.
• Support RVGT’s broader business development efforts by identifying opportunities to expand and deepen client engagements through AI-driven transformation.

What We're Looking For:

• 7+ years of experience in digital operations, product, analytics, or technical strategy roles, with a strong track record of driving measurable business outcomes. Financial services experience preferred.
• Demonstrated experience designing and deploying AI-powered or automated workflows in production environments, including systems that:
  • Make decisions (not just trigger actions)
  • Integrate multiple data sources and APIs
  • Execute multi-step processes across tools and platforms
• Proven track record of leading large-scale technology and/or operational initiatives, from concept through deployment and optimization.
• Strong understanding of agentic systems and modern AI architectures, including:
  • LLM integrations (e.g., OpenAI, Anthropic)
  • Retrieval-augmented generation (RAG)
• Experience working with API-driven systems and cross-platform integrations, in close partnership with engineering teams.
• Ability to translate ambiguous business problems into structured, scalable system designs and workflows.
• Strong analytical capabilities, including experience:
  • Querying data with SQL
  • Building visualizations in BI tools (Looker, Tableau, Power BI)
  • Using data to drive decision-making and system optimization
  • Python experience is a plus
• Deep experience defining and managing KPIs tied to business performance, including acquisition, engagement, retention, and revenue outcomes.
• Proven ability to operate in ambiguous, fast-paced environments, creating structure and driving execution.

Show Us Your Work

We care about what you’ve built. In your application, please share GitHub repos, demos, writeups, or anything that shows your approach to AI-native development. Side projects, open-source contributions, and technical blog posts all count.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $122,000 - 183,000 + bonus + potential equity

*New York City Total Cash Compensation Range: $152,000 - 228,000 + bonus + potential equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

For the Sage Home Loans website click here. Curious how Sage Home Loans fits into Red Ventures? Click here. 

Sage Home Loans is on a mission to revolutionize the industry by making mortgage simple. We are seeking a Senior Marketing Manager to lead strategy and execution across paid media, organic growth, web experience, and content strategy. This is a hands-on, high-impact role responsible for driving qualified demand, optimizing the full digital journey, and scaling modern search strategies—including SEO, AEO (Answer Engine Optimization), and GEO (Generative Engine Optimization). You’ll partner cross-functionally to turn insight into action, elevate our brand presence, and create measurable growth in a fast-moving, regulated environment. 

What You’ll Do:

Paid Media & Digital Acquisition 

• Own strategy, execution, and optimization across paid search, paid social, display, and emerging digital media channels 

• Manage budget allocation, bidding strategy, audience targeting, creative testing, and pacing to maximize ROAS and CPL performance 

• Implement rigorous A/B testing across creative, landing pages, and audience segments to drive continuous improvement 

• Ensure all advertising aligns with mortgage regulatory standards and compliance requirements 

Search Strategy: SEO, AEO & GEO 

• Develop and execute a modern search roadmap that expands beyond traditional SEO to include AEO and GEO strategies 

• Optimize for high-intent queries, featured snippets, voice search, AI-generated responses, and emerging search surfaces 

• Partner with content and product teams to improve technical SEO, site architecture, crawlability, and schema implementation 

• Monitor rankings, share of voice, and AI search visibility using advanced analytics tools 

Web Experience & Conversion Optimization 

• Own the end-to-end digital conversion funnel from ad click to application start 

• Lead landing page strategy and optimization efforts to increase engagement, reduce drop-off, and improve qualified lead flow 

• Collaborate with UX, engineering, and analytics teams to test, iterate, and deploy site enhancements quickly 

• Use behavioral data, heatmaps, and funnel reporting to identify friction points and drive measurable lift 

Content Strategy & Management 

• Oversee digital content strategy to support demand generation, brand authority, and client education 

• Align editorial calendars with paid media, search priorities, and product initiatives 

• Ensure content reflects Sage’s client-first mindset and simplifies complex mortgage topics 

• Optimize content distribution across owned, earned, and paid channels 

Analytics, Reporting & Ownership 

• Establish clear KPIs across acquisition, engagement, and conversion 

• Build dashboards and present performance insights to senior stakeholders with actionable recommendations 

• Maintain accurate tagging, attribution, and CRM integrations across all digital properties 

• Continuously evaluate and refine martech stack to improve measurement and scalability 

Cross-Functional Leadership 

• Partner closely with Product, Sales, Compliance, Engineering, Design, and Analytics teams to align marketing strategy with business goals 

• Bring an ownership mindset to initiatives—thinking beyond campaigns to long-term impact 

• Contribute to strategic planning, forecasting, and growth modeling 

Brand Reputation & Online Presence 

• Oversee Sage’s brand reputation across digital platforms, ensuring a consistent, trusted presence wherever clients engage with our brand 

• Monitor and manage online reviews and ratings across platforms such as Google, Zillow, social channels, and other relevant industry sites 

• Partner with Sales, Client Experience, and Operations teams to encourage authentic client feedback and increase review volume 

• Analyze review trends and client sentiment to identify opportunities to improve the customer experience and marketing messaging 

• Develop strategies to strengthen Sage’s digital reputation and ensure our brand reflects the exceptional service we deliver to clients 

What We’re Looking For:

• 6+ years of experience in digital marketing with deep expertise in paid media, SEO, and conversion optimization 

• Demonstrated success managing performance budgets and driving measurable revenue growth 

• Strong understanding of AEO, GEO, and evolving AI-driven search ecosystems 

• Experience leading landing page strategy and CRO testing frameworks 

• Proficiency with Google Ads, GA4, Tag Manager, CRM integrations, and modern analytics platforms 

• Strong analytical skills with the ability to translate complex data into clear strategy 

• Experience in regulated industries such as mortgage, fintech, or financial services 

• Ownership mentality with a bias toward action and continuous improvement 

• Ability to thrive in fast-paced environments where speed, precision, and accountability matter 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $90 – $130K per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions, we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

For the Sage Home Loans website click here. Curious how Sage Home Loans fits into Red Ventures? Click here. 

Sage Home Loans is on a mission to revolutionize the industry by making mortgage simple. We are seeking a Senior Marketing Manager to lead strategy and execution across paid media, organic growth, web experience, and content strategy. This is a hands-on, high-impact role responsible for driving qualified demand, optimizing the full digital journey, and scaling modern search strategies—including SEO, AEO (Answer Engine Optimization), and GEO (Generative Engine Optimization). You’ll partner cross-functionally to turn insight into action, elevate our brand presence, and create measurable growth in a fast-moving, regulated environment. 

What You’ll Do:

Paid Media & Digital Acquisition 

• Own strategy, execution, and optimization across paid search, paid social, display, and emerging digital media channels 

• Manage budget allocation, bidding strategy, audience targeting, creative testing, and pacing to maximize ROAS and CPL performance 

• Implement rigorous A/B testing across creative, landing pages, and audience segments to drive continuous improvement 

• Ensure all advertising aligns with mortgage regulatory standards and compliance requirements 

Search Strategy: SEO, AEO & GEO 

• Develop and execute a modern search roadmap that expands beyond traditional SEO to include AEO and GEO strategies 

• Optimize for high-intent queries, featured snippets, voice search, AI-generated responses, and emerging search surfaces 

• Partner with content and product teams to improve technical SEO, site architecture, crawlability, and schema implementation 

• Monitor rankings, share of voice, and AI search visibility using advanced analytics tools 

Web Experience & Conversion Optimization 

• Own the end-to-end digital conversion funnel from ad click to application start 

• Lead landing page strategy and optimization efforts to increase engagement, reduce drop-off, and improve qualified lead flow 

• Collaborate with UX, engineering, and analytics teams to test, iterate, and deploy site enhancements quickly 

• Use behavioral data, heatmaps, and funnel reporting to identify friction points and drive measurable lift 

Content Strategy & Management 

• Oversee digital content strategy to support demand generation, brand authority, and client education 

• Align editorial calendars with paid media, search priorities, and product initiatives 

• Ensure content reflects Sage’s client-first mindset and simplifies complex mortgage topics 

• Optimize content distribution across owned, earned, and paid channels 

Analytics, Reporting & Ownership 

• Establish clear KPIs across acquisition, engagement, and conversion 

• Build dashboards and present performance insights to senior stakeholders with actionable recommendations 

• Maintain accurate tagging, attribution, and CRM integrations across all digital properties 

• Continuously evaluate and refine martech stack to improve measurement and scalability 

Cross-Functional Leadership 

• Partner closely with Product, Sales, Compliance, Engineering, Design, and Analytics teams to align marketing strategy with business goals 

• Bring an ownership mindset to initiatives—thinking beyond campaigns to long-term impact 

• Contribute to strategic planning, forecasting, and growth modeling 

Brand Reputation & Online Presence 

• Oversee Sage’s brand reputation across digital platforms, ensuring a consistent, trusted presence wherever clients engage with our brand 

• Monitor and manage online reviews and ratings across platforms such as Google, Zillow, social channels, and other relevant industry sites 

• Partner with Sales, Client Experience, and Operations teams to encourage authentic client feedback and increase review volume 

• Analyze review trends and client sentiment to identify opportunities to improve the customer experience and marketing messaging 

• Develop strategies to strengthen Sage’s digital reputation and ensure our brand reflects the exceptional service we deliver to clients 

What We’re Looking For:

• 6+ years of experience in digital marketing with deep expertise in paid media, SEO, and conversion optimization 

• Demonstrated success managing performance budgets and driving measurable revenue growth 

• Strong understanding of AEO, GEO, and evolving AI-driven search ecosystems 

• Experience leading landing page strategy and CRO testing frameworks 

• Proficiency with Google Ads, GA4, Tag Manager, CRM integrations, and modern analytics platforms 

• Strong analytical skills with the ability to translate complex data into clear strategy 

• Experience in regulated industries such as mortgage, fintech, or financial services 

• Ownership mentality with a bias toward action and continuous improvement 

• Ability to thrive in fast-paced environments where speed, precision, and accountability matter 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $90 – $130K per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions, we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Monday and Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on OPT and STEM-EXT OPT, nor is it available to work corp-to-corp. 

For the AllConnect website click here. Curious how AllConnect fits into Red Ventures? Click here. 

Curious how Home fits into Red Ventures? Click here.

Are you excited about shaping the future of the move experience and making a tangible impact across multiple industries? Do you have a passion for building scalable and reliable front-end experiences that leverage GraphQL APIs to empower businesses to thrive? If so, we have an exciting opportunity for you!

The Home team at Red Ventures is looking for a talented and experienced Fullstack Software Engineer to join our dynamic group. As a key player on our team, you will be instrumental in the development of our digital experiences, leveraging NextJS and TypeScript to support a diverse portfolio of brands within the Red Ventures Allconnect group. Our team is dedicated to crafting the next-generation digital platform, providing seamless and unified access to offerings from renowned brands, which connect customers to the services that they need. 

At Red Ventures, we believe that exceptional products are built by exceptional people. We foster a collaborative and agile work environment where teamwork and innovation are at the forefront of our development processes. We highly value our employees and offer a competitive benefits package, ample opportunities for professional growth, and a commitment to diversity and inclusion. We understand the importance of a healthy work-life balance and provide flexibility, full parental leave, and support when life’s unexpected moments arise.

Join us at Red Ventures, where you can make a meaningful impact and help drive the future of digital platforms. If you are ready to take on new challenges and be part of an innovative and supportive team, we would love to hear from you!

What You'll Do

• Collaborate cross-functionally with product and design to build and deliver high-quality user experiences
• Build and maintain dynamic, responsive user interfaces using React and Next.js
• Design, build, and integrate backend services and APIs using Node.js and TypeScript
• Contribute to architectural decisions and help evolve the system design over time
• Apply appropriate tools, services, and architectural patterns to build scalable, maintainable, and secure solutions
• Write clean, scalable, and maintainable code following best practices and design patterns
• Participate in code reviews and collaborate with teammates to continuously improve code quality
• Pair program with team members to solve problems and share knowledge
• Work closely with product managers and engineers to deliver solutions that meet business needs
• Monitor and maintain application performance using metrics, logging, and observability tools
• Contribute to CI/CD pipelines and help improve development and deployment workflows
• Identify opportunities to improve the codebase, tooling, and team efficiency through automation and best practices
• Contribute to a collaborative, inclusive, and growth-oriented team environment

What We're Looking For

• 3+ years of software engineering experience with a focus on full-stack development
• Strong proficiency in React, Next.js, TypeScript, and JavaScript
• Experience building scalable front-end applications and reusable UI components
• Experience building backend services and APIs using Node.js, including REST and/or GraphQL
• Experience integrating with third-party APIs
• Familiarity with AWS services and cloud-based application development
• Experience working with relational and/or NoSQL databases such as PostgreSQL and DynamoDB
• Experience writing automated tests using tools such as Jest and Playwright
• Proficiency with Git and modern development workflows
• Familiarity with CI/CD pipelines such as GitHub Actions
• Understanding of Agile development practices such as Scrum or Kanban
• Strong analytical, problem-solving, and communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders
• Demonstrate a growth mindset by continuously learning, sharing knowledge, and contributing to team improvement
• Experience with infrastructure-as-code such as Terraform
• Experience with telemetry and monitoring tools such as New Relic or AWS CloudWatch
• Experience contributing to SDLC and team process improvements
• Strong problem-solving skills, with the ability to debug issues and deliver effective solutions across the stack

Even Better

• AWS certifications (Developer or Solutions Architect)
• Familiarity with AI-assisted development tools such as GitHub Copilot, Cursor, and Claude
• Experience working with modern architectural patterns (serverless or event-driven systems)
• Experience with test-driven development (TDD)
• Experience building mobile applications
• Experience with Node.js ORMs such as Prisma or Sequelize
• Familiarity with WordPress.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Contributions to open source projects

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $X80,000– $120,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

We are seeking a deadline-focused, inquisitive, and highly accountable Mortgage Lending Operations Manager to serve as our Qualified Individual (QI) and lead the end-to-end oversight of our mortgage brokering operation. This is a high-visibility role within our Commercial division, reporting to the Head of Client Success. You will be the primary architect of our "First Line of Defense" governance model, ensuring that as we move deeper into broker functions, our technology, marketing, and partnerships remain in lock-step with the highest regulatory standards—particularly as we expand our operations in the New York market.

An active New York MLO license is preferred; however, if not currently held, you must be eligible to obtain licensure and be approved as the QI by the NYDFS concurrently with our entity registration. Your continued tenure in this role is dependent upon your ability to support Bankrate in obtaining and maintaining this registration.

What You’ll Do:

• Regulatory Leadership: Serve as Bankrate’s QI for current and future mortgage and consumer lending licenses and registrations.
• First Line of Defense Governance: Design and launch new operational governance processes from scratch. This includes establishing protocols for collecting consumer PII, managing data consent for third-party integrations (e.g., credit bureaus, Plaid), and auditing pre-approval letter logic.
• Operational Oversight: Provide end-to-end oversight of the mortgage journey. Partner with Marketing to ensure advertisements meet regulatory standards, and work with Product/Tech to refine matching algorithms and lender integrations.
• Commercial Integration: Collaborate with Sales and Account Management to optimize lender performance. Act as a "constructive challenger," ensuring new business cases (e.g., pre-qualification tech) are refined for risk management without sacrificing distribution scale.
• External Representation: Represent Bankrate in conversations with lender partners and regulators. 
• AI Productivity: Utilize enterprise licenses for Gemini, Claude, etc. to scale your productivity, automate monitoring, and streamline document management.

What We’re Looking For:

• New York Qualifier: The primary objective of this role is to serve as the Qualifying Individual for the New York Mortgage Broker Registration. As this position is a regulatory requirement, your tenure relies on the ability to support Bankrate in obtaining and maintaining this registration. If you do not hold a New York MLO license, you will apply for it concurrently with Bankrate's application for registration.
• Regulatory Contingency: Note that employment in this position is contingent upon the New York Department of Financial Services' (NYDFS) approval of the candidate as Bankrate's Qualifier. Because this approval is a prerequisite for performing the core function of the role, an inability to secure or maintain this designation, as determined by NYDFS, will result in the candidate being ineligible for continued employment in this role.

Additional Experience:

• Underwriting Expertise: A minimum of 2+ years of recent verifiable experience in the credit analysis and/or underwriting of residential mortgage loans. You must be able to demonstrate a technical background in evaluating borrower income, credit risk, and collateral.
• Licensing: Must currently hold or expeditiously apply for the following MLO licenses upon hire: AR, CT, FL, IN-SOS, MT, NV, NM, NC, OH, OK, RI, TX-SML, WV. Also: NJ Qualified Individual and WA Designated Broker.
• Industry Tenure: 3+ years of general mortgage industry experience gained within the past 5 years.
• Problem Solver: Proven ability to design and implement operational processes from scratch. You are diligent, organized, and comfortable with high-stakes accountability.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $122,000 - $152,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.

Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#li-hybrid

#li-ac2

#br

*This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

We are hiring a Senior Technical Project Manager to lead complex, cross-functional programs supporting growth within the RV Home Energy business. This role will drive alignment across engineering, product, and creative teams while owning execution of large, multi-team initiatives from ideation through launch. You will be responsible for delivery timelines, stakeholder communication, and proactive risk management across multiple workstreams. The ideal candidate brings strong program ownership, operates independently, and excels at driving clarity and execution in complex, fast-moving environments.

What You'll Do:

• Own end-to-end delivery of complex technical projects across multiple engineering teams
• Drive alignment across engineering, product, and creative teams on priorities and timelines
• Manage the entire scope of projects from ideation through creative development, engineering execution, and successful launch
• Manage timelines, dependencies, and deliverables across multiple concurrent workstreams
• Proactively identify risks and drive mitigation plans before issues arise
• Drive clear, proactive communication with senior leadership and stakeholders
• Improve delivery processes and cross-team coordination to increase efficiency and predictability

What We're Looking For:

• 5+ years of experience in technical project or program management
• Experience managing complex, cross-functional initiatives spanning multiple engineering teams
• Experience working with engineering teams to deliver technical projects
• Experience working cross-functionally across multiple teams, including creative and product stakeholders
• Strong proficiency with Jira for project tracking and workflow management
• Experience working in Agile and Scrum environments
• Proven ability to proactively communicate with senior leadership, anticipating questions and providing clear updates
• Strong ability to identify, flag, and mitigate risks throughout project lifecycles
• Ability to operate independently and drive clarity in ambiguous environments

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 – $135,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-DH1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth Team (RVGT) is a specialized client services business that builds and operates digital acquisition programs for major financial institutions. We sit at the intersection of performance marketing, AI-native operations, and financial services compliance. We're looking for a Delivery & Controls Senior Associate who is ready to own a meaningful piece of how we keep those programs running cleanly.

This role sits at the core of delivery and compliance operations for an RVGT client partnership. You'll own a defined set of workflows — compliance submission tracking, controls calendar management, audit documentation, and day-to-day PMO coordination — and be expected to run them independently with limited oversight.

This is not a support role. You'll own your workstreams end-to-end, serve as a direct counterpart to the client's PMO team, and be expected to proactively flag risks, identify gaps, and surface ideas for how to make the work faster or smarter. Over time, the expectation is that you'll increasingly take on ownership — building toward the Delivery & Controls Manager role as you demonstrate the ability to run the full function.

If you're someone who takes compliance seriously, hates manual processes that exist for no good reason, and wants to be part of building something at the intersection of financial services rigor and AI-native operations — this role was built for you.

What You'll Do:

• Compliance submission workflow: routing creative, content, and product changes through bank compliance review; tracking submission status and follow-up end-to-end
• Controls calendar: maintaining RV, RVGT, and client-specific governance requirements — certifications, trainings, no lapses
• Audit documentation and logistics: keeping materials current and organized so preparation is never a scramble
• Day-to-day PMO coordination: owning trackers, circulating status updates, and flagging open items across workstreams
• Client PMO support: attending joint planning sessions, capturing action items, and serving as a reliable point of contact
• Process improvement: identifying consistent sources of risk or error and repeatable manual tasks; surfacing ideas for how to automate or eliminate them

What We're Looking For:

• 3-5 years in project management, operations, or compliance-adjacent work. Financial services, regulated industry, or agency experience preferred.
• Hands-on familiarity with how digital products get built and shipped. You've worked alongside frontend engineers, in a CMS, or in a digital production environment — and you understand what it takes to get a page or experience live. You don't need to be technical, but you need to know what the work involves.
• Developing familiarity with financial services compliance frameworks (ADA, FCRA, ECOA, UDAAP, bank vendor governance). You don't need to be an expert — you need to be able to learn quickly and flag when something looks off.
• Strong organizational instincts. You keep trackers current, follow through on what you said you'd do, and close loops without being asked.
• Proactive communicator. You escalate with a proposed solution, not just a flag. You don't wait to be managed.
• Curious about AI and automation. You notice when something is unnecessarily manual and have opinions about what to do about it.
• Comfortable in a fast-paced, compliance-conscious environment where both velocity and standards matter.

What Makes RVGT Different:

We're a small team doing consequential work at scale. Our acquisition programs touch millions of customers across major financial institution partners. We operate with the speed of a startup and the compliance rigor of a bank vendor.

This role is a real entry point into the RVGT delivery and controls function — not a stepping stone to somewhere else. The Delivery & Controls Manager role this position supports is one of four core seats on the partnership team. Strong performers here have a clear path to owning that function themselves.

We're building the operating model for AI-native financial services partnerships. The Controls function is central to that build — not as a gatekeeper, but as a driver. If you want to define what modern compliance operations looks like in an AI-first environment, start here.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $75,000 – $85,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

Position Summary: 

Seeking a driven and motivated HVAC Technician to join our service team focusing on commissioning, repairing, and maintaining our equipment. This position involves diagnosing and troubleshooting commercial HVAC and ventilation systems at different sites. Field Service Technicians should be comfortable working in outside conditions and using ladders. 

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products. 

Why Work for CaptiveAire? 

• Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.  Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
• Mission: to provide the highest quality products and service to our users at the lowest possible price.
• Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos. 
• We care about our employees. Safety is our number one priority within CAS. Our employees are provided with extensive safety training and given all necessary equipment to maintain safe conditions at all times.

What our employees have to say: 

“What I love about CaptiveAire is that we are constantly raising industry standards and at the forefront of innovation utilizing new technologies and implementing new procedures to provide the best product to our customers.” – Field Service Technician

“I love that CaptiveAire gives back as much as you put in. We are constantly on the rise in the industry and there is always something new to be learned.”- Field Service Technician

“What I love most about CaptiveAire is that you get to feel like you are running your own small company but still have the support of one large company.”- District Service Manager 

Learn more about CaptiveAire and our products here 

 A Day in the Life: 

A Commercial HVAC Field Service Technician role encompasses a wide variety of tasks where one day does not look exactly like the next. The jobs our team handles are high in volume and unique from one another and require interaction with customers and multi-department collaboration. 

Typical tasks include: 

• Commissioning of new ventilation and HVAC equipment
• Repair, replace and trouble-shoot existing HVAC equipment
• Develop and maintain service schedule
• Prepare and submit job reports and invoices daily

Comments from some of our technicians:  

“The part of my job I love is that I came into CaptiveAire as an HVAC technician but due to our wide range of products I have become proficient in many other trades and fields. There is never a day when I don’t learn something new.” – District Service Manager

“I love the independence and freedom you get working here while still being part of a team. Every day gives you a new sense of worth and accomplishment, if we don't do our jobs correctly businesses can't run.” – Field Service Technician

“I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service Technician

Required skills:

• HVAC, HVAC/R skill set desired
• Strong knowledge of electrical systems
• Ability to read commercial wiring schematics
• Ability to lift 50 pounds independently and use power and hand tools
• Must be safety-minded
• Work in outside conditions and in tight spaces
• Use of ladders for roof access
• Passion for work with aggressive nature to succeed 
• Willing to travel for various training opportunities 
• MUST BE A “GO GETTER”! 

 Benefits: 

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• Paid holidays
• Paid time off (PTO) based upon tenure
• 401k with employer match
• Flexible spending account (FSA)
• Tenure awards
• Employee referral bonus
• Safety-toe footwear reimbursement
• Company provided work vehicles, tools, gas card, and uniform shirts

Salary: Based on experience with additional monthly bonus based on productivity and profits.  

 Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. 

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. 

#HP1

This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Are you passionate about paid search and scaling businesses through performance-driven marketing? We’re looking for analytical, innovative paid media talent to help us grow our Energy business by optimizing paid search accounts for one of the largest energy brands in Texas. You’ll focus on launching new campaigns, optimizing performance to drive growth, and communicating the performance story directly to our partners.

Curious how Energy fits into Red Ventures? Click here.

What You’ll Do

• Own and optimize paid search campaigns to drive customer acquisition and retention at scale.
• Launch new campaigns and initiatives aligned with partner goals, testing new strategies to improve reach, efficiency, and ROI.
• Continuously analyze performance data, providing actionable recommendations to improve campaign efficiency and profitability.
• Translate complex performance data into clear, compelling insights that tell the performance story to both internal stakeholders and external partners.
• Leverage analytical tools such as SQL, LLMs, Hightouch, and Python to monitor, understand, and optimize paid search tracking, attribution, and incrementality.
• Collaborate cross-functionally with product, analytics, and customer experience teams to optimize the end-to-end user journey—from click to conversion.
• Maintain best-in-class paid search practices, staying current on trends, innovations, and competitive dynamics in the energy and PPC landscapes.
  
  

What We’re Looking For

• Experience: 2–5 years of data-driven marketing experience, with a focus on paid search (SEM) and performance optimization.
• Analytical Mindset: Strong analytical background with advanced SQL skills; comfortable working with complex datasets to uncover insights and optimize campaigns.
• Industry Interest: Passion for the energy industry and understanding of customer acquisition dynamics within regulated or competitive markets.
• Technical Skills: Experience using data pipelines and analytics tools (e.g., Hightouch, Python) to analyze and enhance campaign performance.
• Communication: Exceptional ability to distill complex performance data into simple, compelling narratives for partners and leadership teams.
• Self-Starter: Someone who thrives in a fast-paced, evolving environment, proactively identifying opportunities and driving measurable results.
• Leadership Potential: Experience mentoring junior talent or desire to grow into a leadership role as the Energy paid media team expands.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - 130,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.
  
  

Pay Range (Base Pay): $77,500 - $147,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 04/21/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value where we support the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Data & Analytics

Accordion's Data & Analytics (D&A) team offers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges.

We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics.

This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.

This position is not eligible for immigration sponsorship.

Accordion Intelligence Lab

The AI Lab is composed of leading software and AI engineers, designing agentic-AI solutions ahead of the market. Our group builds and operationalizes the AI systems that power Accordion’s consulting capabilities, from agentic architectures and RAG pipelines to evaluation frameworks and production observability.

The Lab works closely with practice leaders to translate research findings into scalable, reliable tools that advance Accordion’s AI-driven value creation work for PE clients and their portfolio companies.

About the Role

We’re looking for an AI Product Manager to join one of Accordion’s new AI-augmented delivery pods—purpose-built teams that combine AI engineering, data science, and product management to transform how PE-backed companies run finance and operations.

In this role, you are the translation layer between client problems and AI system design. You don’t manage Jira tickets, you shape what gets built and why. You’ll run discovery sessions, write tight requirements, and keep sprints moving at a pace that only works if you’re using AI to think faster, write better, and communicate more clearly.

We move at sprint pace, not quarter pace. If you want to own outcomes end-to-end, work directly with PE clients, and build things that matter in finance, this is the role.

What You’ll Do

• Interface with executive clients, garner trust in our services, and fill in your own knowledge gaps in real time.
• Translate ambiguous client problems into clear engineering requirements: PRDs, user stories and functional specs (and do it fast)
• Run client discovery sessions and earn trust quickly, including with CFOs and PE operators
• Own sprint planning and delivery coordination across your pod’s AI engineers and data scientists
• Define success criteria and KPIs for AI-powered features before they are built, not after
• Identify and communicate when an AI system isn’t performing reliably; bridge the gap between technical diagnosis and client-facing communication
• Use AI tools for 50%+ of your written output: requirements, stakeholder communications, research, and sprint planning
• Travel to client site as needed

Success in the First 6 Months

• Lead requirements and delivery coordination for at least one end-to-end AI engagement, from discovery through production
• Establish a reputation with your pod and with clients as someone who can run a room, write a tight PRD, and hold a sprint together
• Demonstrate materially faster output because of how you use AI tools, not just that you use them
• Show that you understand AI system behavior well enough to write requirements that aren’t naive about what LLMs can and can’t do

What You’ll Bring

• AI tools are woven into how you work daily, you are materially faster because of it, and you can demonstrate that concretely
• 3–6+ years of PM or delivery management experience in a technical or AI product context
• PE or finance domain experience: FP&A, financial close, ERP systems, or finance transformation programs
• Background in consulting or professional services delivery
• Experience with the commercial dimension of AI products—thinking about adoption, product-market fit, and client value capture, not just delivery
• Demonstrated ability to translate messy, ambiguous business problems into clear engineering requirements
• Experience working directly with engineers on AI/ML or data-intensive products
• Strong written communication skills, you can write a tight PRD, user story, or functional spec (and you can do it fast)
• Comfort with iterative, sprint-based delivery under real time pressure. The world is changing around us, and you’ll drive our products as an agent of change.

This is a high-velocity environment. Sprints are short, client expectations are high, and we don’t slow down between engagements. If you’ve spent time in large enterprise engineering organizations where velocity is constrained by process, this will feel different.

The people who thrive here are those who find the pace energizing, not exhausting. They ship fast because they’ve internalized good judgment—not because they cut corners. They use AI tools to multiply their output, communicate clearly with non-technical stakeholders, and course-correct quickly when something isn’t working.

The annual salary for this role ranges from: $144,500 to $230,000 USD + significant bonus + benefits. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-BS1

Department Description

Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

As Senior Product Manager for Palmetto Home, you will own end-to-end product strategy and execution for one or more market segments of our consumer financing business. In addition, you'll hold product ownership of the core technical components that power our origination, underwriting, onboarding, and servicing across all segments.

This is a builder's role. You'll work in a fast-growing, rapidly diversifying business unit where the problems are interesting and the opportunity to define something meaningful is real. You'll partner with engineering, design, data, operations, and business leaders — as well as external capital providers, installer partners, and service integrators — to ship products that scale efficiently and create durable value.

This role reports to the VP of Product.

Location

This position will be based in Charlotte, NC.

What You'll Own

Platform & Product Execution

• Drive the product roadmap for key components of Palmetto’s financing origination and servicing platform — from discovery through delivery and iteration
• Manage and prioritize the product backlog; partner with engineering and stakeholders to groom, build, test, and expand.
• Own OKRs that tie your team's work to measurable business unit and company objectives
• Evaluate and evolve product strategy based on experiment results, usage data, and market signals

Growth & Diversification

• Identify, define, and build solutions that drive growth in core solar + storage and home improvement financing and expand into new asset classes and markets
• Enable Palmetto to integrate with external platforms (capital providers, installer tools, data providers) to accelerate growth and capture market share
• Partner with business development, operations, and servicing teams to uncover and prioritize the right problems

Customer & Market Intelligence

• Develop deep expertise in Palmetto’s customer segments — homeowners, installers, capital providers, etc — through ongoing research, testing, and analysis. Be in the field and work directly with internal and external users. 
• Translate customer insight into clear problem definitions, scoped solutions, and confident decisions
• Balance commercial and technical perspectives when navigating tradeoffs

Cross-Functional Leadership

• Build strong working relationships with internal stakeholders across operations, business development, servicing, business systems, platform, data, and consumer product teams
• Influence prioritization and action across dotted-line teams without direct authority
• Deploy modern product development practices: ample discovery, rapid validation, outcome-based delivery, iteration. 

AI & Platform Leverage

• Actively identify and apply AI-powered tools and approaches to accelerate discovery cycles, improve team productivity, and make smarter use of data and platform capabilities

What We're Looking For

Experience

• 7–10 years of product management experience, with meaningful time in consumer finance origination, servicing, capital markets, credit/risk, or adjacent domains
• Background in B2B home improvement, solar, or consumer-facing financial products strongly preferred
• Experience at a high-growth startup or during a period of significant product portfolio scaling is a strong plus
• Proven track record owning a roadmap, leading sprint execution, and shipping independently

Skills & Mindset

• Deep fluency with platform workflows, API integrations, and decisioning systems connecting internal and third-party tools
• Strong analytical orientation — comfortable defining metrics, pulling data, and connecting quantitative signals to product decisions
• Iterative thinker with experience running experiments, learning from failure, and using those learnings to move faster
• High-EQ communicator and influencer who can rally cross-functional teams around a clear vision without relying on authority
• Bias toward action: disambiguates fast, moves toward clarity, and knows when to go hands-on
• Entrepreneurial — comfortable starting from zero and building something meaningful from scratch

What Success Looks Like in Year One

• You have a deep understanding of Palmetto’s origination and servicing workflows, data model, and key integrations
• You've shipped meaningful product improvements that demonstrate measurable impact on growth, efficiency, or portfolio quality
• You've established strong working relationships across Capital, Platform, Data, and Operations teams
• You're operating largely autonomously — driving roadmap decisions, managing backlog, and running sprint activities with minimal supervision
• You've defined OKRs for your domain and are tracking against them with credible data

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

THE TEAM – ENTERPRISE PERFORMANCE MANAGEMENT

Advise fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of transformational enterprise performance management (EPM) projects leveraging market leading tools such as OneStream XF, Oracle Hyperion, and Oracle EPM Cloud.  Team with leaders from across Highspring to provide fully integrated services to support clients in the office of the CFO, CAO, and CIO.

Your Impact

• As a Senior Consultant, you will be client-facing, responsible for translating clients’ business requirements into specific systems, applications or process designs for a variety of simple to complex CPM solutions and integrating architecture.
• Support the CPM practice in deal shaping, which includes discovery, demonstrations, and analysis.
• Translate clients’ processes and requirements into a CPM solution, including systems integrations and recommended ‘best of breed’ solutions.
• Prepare clients to use the OneStream solution by analyzing business and operations changes, defining and delivering training, and executing testing plans.
• Deliver on OneStream projects, meeting clients’ tactical and strategic requirements over a full project life cycle.
• Become fully engaged in deployment activities providing technical guidance to the project team and work with business and functions to map planning and budgeting, and reporting business requirements against OneStream applications leading practice design considerations.
• Manage customer relationships by providing support, answering questions, and resolving concerns and issues.
• Work with the project manager and project team by communicating essential information, obtaining team input, reviewing open issues and action items, contributing information to team meetings and reports, and using technology and tools as defined for each project.
• Continue to build expertise by participating in educational opportunities, self-study, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Deliver on projects in the areas of critical data, data management, data governance, dashboard monitoring, DQ dashboards, data controls, data lineage, and data mapping.
• Conduct interviews with client stakeholders to identify process and data challenges.
• Document and present findings to both technical and non-technical audiences.
• Develop analytical proof-of-concept prototypes and/ or deliver large-scale analytical platform implementations to fulfill clients’ tactical and strategic requirements.
• Develop business procedures and data management policies for ensuring data accuracy and control.
• Create model documentation, developing implementation roadmaps, and perform knowledge transfers.
• Deliver on OneStream projects including implementations, upgrades, enhancements, integrations and other special projects over a full project life cycle.
• Conduct operational assessments to analyze our client's current enterprise processes, organization, and technology environment in order to determine the optimal operating model, driving value through the CFO organization.
• Work with different groups within the organization (accounting, FP&A, and operations).
• Become fully engaged in deployment activities by providing technical guidance to project teams and developing material and conducting training for clients, technical, and non-technical audiences.

At a minimum, you will have:

• 2+ years of implementation experience with OneStream XF within professional services or industry.
• Close Consolidation and Budgeting process experience.
• Data management and/or data architecture experience.
• Experience presenting to CXO suite.
• Self-starter and able to function well as an individual or in a team.
• Ability and eagerness to constantly learn and teach others.
• Flexibility to travel up to 25%.

Preferably, you will have:

• Prior implementation experience with Hyperion and/or Host Analytics within professional services or industry.
• Bachelor’s degree in Accounting, Finance, Management Information Systems (MIS), IT, or related field.
• Knowledge of the cross-product interoperability of CP products and/or best practices.
• Demonstrated expertise in business analysis, decision-making and the ability to work with all levels of management.
• Demonstrated success with implementation of the following strategic methods: business process re-engineering (BPR), process improvement, business case development (including ROI calculations), quality and process frameworks, and organizational design.
• Six Sigma or PMP.
• Understanding of typical software development lifecycles (Waterfall, Agile) and their associated lifecycle artifacts.
• Experience in documenting and performing analysis of client environments including technology strategy, current technology architecture, organizational structure, and business processes.
• Experience with identifying and correcting for problems in imperfect data and processes.
• Experience with data conversions, interfaces/integrations, reporting, and customizations.

Location

This role will be a based out of Charlotte, Boston, or New York City.

Reporting

This position will report to our Principal Product Manager.

Summary of Role

This is a technical data PM role on the Platform Product team. This is a great opportunity to build a new product line while getting industry expertise from the core business. You’ll lead a team delivering new data products and an AI-first platform. This is a hands-on role that requires fluency with data, experience building enterprise-grade APIs, and strategic ownership of how the product grows to unlock new customers and use cases. We’re looking for a PM that has the technical depth and vision to scale an AI-first platform, defining and implementing evaluations, and building effective HITL processes. You’ll join a cross functional team with deep energy data experience and partner with stakeholders who are passionate about clean energy. 

Strategic & Tactical

• Iterate and scale 0-1 platform products, data schema, and architecture. 
• Create intuitive tools to allow users to explore and interpret energy data and to enable effective HITL workflows.
• Being highly detail-oriented will be critical as you synthesize fragmented consumer energy data and local context into insights that bring clarity to your team.
• Define what great looks like for your teams, measure it, and continuously raise the quality bar for our models, workflows, and data. 
• Develop a deep understanding of what our customers, businesses, and tech teams need and be their advocate. For this role, you’ll need to learn the ins and outs of the residential energy market and the ecosystem of businesses that make up the industry. 
• Proactively communicate. Make sure your external customers and stakeholders are heard and have clear expectations of what you’re delivering. 
• Efficiently manage your team with a bias for action. You’ll implement/run processes that help your team deliver quality at speed. 
• Lead prioritization and planning efforts. You’ll craft OKRs, a roadmap, and determine what your teams do (and don’t do). 

Qualifications

• 5-8 years of product management experience, working with AI systems, data platforms, or ML teams. 
• You’ve implemented agentic AI systems and understand how to evaluate nondeterministic products.  
• You have built full stack products and know how to best leverage AI prototyping and coding tools to learn faster. 
• Best idea wins mentality - you foster debate and drive your team to focus on the most impactful outcomes.
• Data fluency - quantitative rigor and logic are foundational to how you work. You regularly use SQL et al. to inform your decisions and measure success. You have built algorithm-based products.
• Strong writing and communication skills - you write clear, persuasive PRDs, vision docs, and detailed execution plans. You keep stakeholders bought in and influence senior stakeholders
• Scalability & Performance Optimization - experience in identifying, measuring, and addressing performance bottlenecks in data systems and designing scalable platforms.
• Growth mindset with a bias toward action, experimentation, and continuous improvement.

 Employment is contingent upon the successful completion of a background check. 

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the Principal Product Manager.

Summary of Role

Palmetto's device data and performance platform is the system of record for how we track, understand, and optimize the performance of hundreds of thousands of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform that sits at the center of Palmetto's operations, serving internal business units, field technicians, OEM partners, financial stakeholders, and homeowners.

This is a uniquely cross-functional role. You will define how Palmetto connects with hardware manufacturers through integration partnerships, shape the data models that power performance monitoring and alerting, and build the workflows that enable our field service and asset management teams to act on what the data reveals. You will need equal parts strategic vision, strong execution instincts, and the curiosity to go deep on hardware — from the solar inverters and batteries we monitor today to the HVAC systems and other energy-efficient assets we are expanding into tomorrow.

Palmetto's device data and performance platform is still being shaped. You will not be inheriting a finished product — you will be defining what it becomes. That means real ownership, real ambiguity, and a real opportunity to build something that matters at the core of Palmetto's clean energy mission.

You'll collaborate across Asset Management, Field Service, Operations, Customer Support, Finance, and Engineering — making this one of the most relationship-intensive and high-visibility PM roles at Palmetto. The ideal candidate thrives at the intersection of data, hardware, and cross-functional influence.

Strategic & Tactical

Data Ingestion & OEM Integration Architecture

• Own the strategy for how Palmetto ingests device data from a diverse and growing portfolio of OEM partners — solar inverters, batteries, HVAC systems, and emerging asset types — understanding that no two manufacturers deliver data the same way.
• Develop deep fluency in push vs. pull integration patterns and define when each is appropriate — whether that means polling a manufacturer API on a schedule, receiving real-time webhooks, or negotiating direct data feed agreements that give Palmetto better signal fidelity.
• Lead integration negotiations alongside legal and business stakeholders, shaping data access terms, rate limits, signal coverage, and SLA commitments that maximize what the platform can do downstream.
• Build a scalable integration framework that makes onboarding new OEMs repeatable and efficient — reducing the one-off engineering effort that comes with each new hardware partnership.

Data Transformation & Platform Schema

• Own the data transformation layer — defining how raw, heterogeneous device signals get normalized into a clean, consistent schema that every internal team can rely on without needing to understand the quirks of each OEM's data format.
• Design and maintain standardized data models and API response contracts that make the platform easy to consume — clear field definitions, predictable structures, and versioning practices that protect downstream teams when things change.
• Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality — ensuring that the data foundation is trustworthy enough for other teams to build business logic on top of with confidence.
• Define and enforce data quality standards, SLAs, and alerting thresholds that surface problems before they cascade into downstream errors for operations, finance, or consumers.

Platform Empowerment & Self-Service

• Design the platform not just as a product you own, but as an infrastructure other teams can actively use and extend — establishing contribution patterns, documentation standards, and guardrails that let teams like Asset Management and Consumer add to the platform without creating technical debt.
• Build self-service capabilities that reduce dependency on your engineering team for routine data access — enabling other product and ops teams to query, filter, and act on device data through well-designed interfaces and APIs.
• Champion a clear culture: standardized responses, clear contracts between services, and shared tooling that makes the platform feel like a foundation — not a black box.
• Act as the connective tissue across internal teams, earning influence without authority and driving adoption of platform standards across dotted-line stakeholders who depend on this data to do their jobs.

Performance Monitoring & Alerting

• Define what great looks like for solar and battery performance monitoring — translating raw device data into actionable insights that empower operations, field service, and customer support teams to identify issues and act quickly.
• Drive the evolution of alerting logic from OEM-triggered notifications toward production-based, outcome-driven alerting — reducing false positives, improving dispatch quality, and giving downstream teams the signal clarity they need to apply their own business rules.
• Ensure monitoring coverage expands thoughtfully as new asset types are added — from HVAC systems to future whole-home electrification products — with each new asset class integrated into the same clean schema and alerting framework.

Consumer-Facing Data & Energy Transparency

• Own how device data surfaces to homeowners — ensuring that what the platform captures translates into clear, meaningful experiences that help consumers understand their system's performance.
• Define how production data (e.g. solar energy generated) and consumption data (e.g. home energy usage) are presented together so homeowners can see the full picture of their energy profile — not just that their system is running, but how well it's working for them.
• Partner with the Consumer Experience and Customer Support teams to ensure that data quality, latency, and schema decisions made at the platform level directly support the trust and clarity homeowners need in their day-to-day interactions with Palmetto.

Roadmap, Planning & Execution

• Own the product strategy, OKRs, roadmap, and quarterly planning — making clear, well-reasoned prioritization decisions that balance foundational platform investments with the feature requests that come from every team who depends on this data.
• Embrace and leverage AI to accelerate discovery, compress learning cycles, and improve team productivity — from using AI tools in your own workflow to informing how the platform itself can deliver smarter, more proactive insights.
• Run tight delivery cycles with your engineering team, fostering a culture of transparency, accountability, and continuous improvement.
• Proactively manage stakeholder expectations with written communication that is clear, concise, and decision-ready.

Qualifications

• 7+ years of product management experience, ideally in roles that required managing external integrations, data platforms, or IoT/hardware-connected systems.
• Demonstrated track record of owning integration roadmaps — including defining requirements, working with vendors or external partners, and driving toward favorable technical and contractual outcomes.
• Experience working on monitoring, alerting, or operational intelligence products that feed downstream workflows.
• Background in energy, clean tech, or hardware-adjacent industries is a strong plus; curiosity about how energy hardware works is a must.
• Strategic thinker who can zoom out to define where a platform needs to go over 12–24 months, then zoom in to write precise, actionable requirements for the next sprint.
• Strong project management instincts — comfortable managing complexity, tracking cross-functional dependencies, and keeping multiple workstreams moving simultaneously.
• Data fluency: you use data to inform decisions, validate assumptions, and communicate impact. SQL proficiency or equivalent comfort with data tools is expected.
• Excellent written and verbal communication skills, including the ability to influence senior stakeholders and craft narratives that build alignment across business units.
• Collaborative partner who builds genuine relationships across engineering, operations, field teams, and external vendors.
• Genuinely curious about how things work — you want to understand the hardware, the data pipelines, the alerting logic, and the downstream impact, not just the user-facing interface.
• Entrepreneurial by nature — energized by the opportunity to build something from the ground up, comfortable starting from ambiguity, and motivated by the chance to prove what's possible.
• Comfortable with ambiguity and energized by the challenge of shaping a platform that is evolving rapidly.
• Bias for action: you move quickly, make clear decisions, and hold yourself and your team accountable.
• Low ego, high standards — you bring out the best in the people around you and care deeply about getting the outcome right.

WHO WE ARE

DebtBook is an industry-leading fintech software platform that revolutionizes the way local government, higher education, and healthcare finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, cash, leases, and subscriptions, streamline financial reporting, and share information simply with others. We are passionate about modernizing treasury management and simplifying accounting compliance in the public sector,  allowing organizations to break through operational barriers to unlock strategic insights.

HOW WE WORK

• We have a Majestic Monolith of Ruby on Rails, React, and PostgreSQL.  It is hosted in AWS, and we use GitLab for pipelines and deployments.  We use feature flags to allow us to continually integrate our code.
• We have a Ruby on Rails JSON API with a Single Page App using React, TypeScript, and MUI React.
• Our engineers are full-stack.
• We have a small dedicated infrastructure team.
• Engineers collaborate closely with product managers, designers, and subject matter experts.
• Engineering Managers aren't tied to particular products here.  They manage engineers who are working on many different projects.
• Managers coach engineers to lead planning, breakdown, and execution on projects.
• Leaders don't do all the work, they do enough to know how to do it well, then they coach and delegate.
• Engineers lead projects before they are Senior.
• We don't expect perfect execution; we expect willingness to try new things and improvement over time.

WHAT YOU’LL DO

• Ramp up as an IC for your first 90 days. You'll ship code and be a technical lead on projects before taking on a team. This crash course is how you build the context to manage well here.
• Stay hands-on so you can model good work, spot real problems, and ship alongside them when an extra hand is needed.
• Identify and remove blockers, improve processes to help make your team more effective, and help us get better outcomes faster.
• Get people aligned and committed around the work we need to do.
• Get your team to work directly with others across the org.  Don't shield your team from others.
• Recruit engineers who help the team get better.
• Own onboarding. The hard work doesn't stop after the offer is signed. Experienced hires should be highly productive, working independently, and leading work within 90 days.
• Lead adoption of AI-assisted development.  Use the tools yourself throughout the SDLC.
• Effectively coach your engineers to avoid unnecessary complexity.
• Be in the weeds enough to know what is going well and what isn't.  Hold a high bar and give feedback quickly and directly.

WHAT YOU’LL BRING

• 6+ years of software engineering experience
• Experience getting results through your teammates — coaching and delegating to others
• Experience with some of Ruby on Rails, React, and SQL
• Experience with front-end, back-end, and databases
• Experience using AI-assisted development in a real engineering workflow — or genuine enthusiasm to go deep quickly
• Comfort operating in a high-growth environment where priorities shift and scope evolves
• Experience driving significant change. You have owned or contributed to meaningful changes, whether in one push or over time.

WHY DEBTBOOK

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Location: Charlotte NC (Hybrid - Flexible), not remote. 
• Annual salary range is $150,000-170,000 based on experience
• Up to 15% annual bonus
• Equity (stock options) for all employees
• Comprehensive health, dental, and vision insurance
• 401(k) with 4% employer match
• Flexible work schedules and generous leave policies
• Professional development opportunities
• Annual Company Onsite

Interview Process

Interview with Hiring Manager (Engineering Leader) (Video call)

• Management: Development and delegation, managing change
• Technical: Hands on planning/review/coding, AI in SDLC

Onsite Interview

• Meet with engineers who would be on your team
• Meet with Product and Design partners

OUR “GOAT” VALUES

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take. 
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond 

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at DebtBook that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Job Overview 

As the Manager of Business Development your job is threefold: (1) Lead a team of BDRs to create qualified opportunities for the sales team, (2) Train other members of the BDR team, and (3) take on operational and administrative tasks to help the BDR team perform and exceed expectations. You will be a source of knowledge and best practices amongst the BDRs, and will help to train, onboard, and mentor new BDRs with the help of the Learning and Development team and Director, Market Outreach and Development. The Manager, Business Development will report to the Sr Manager of Business Development.

What you'll do:

• Train other members of the BDR team to identify, contact, and create qualified opportunities.
• Analyze daily, weekly, and monthly KPIs for cold calling to conduct business to business sales grow
• Ensure BDR team members improve performance and abilities over time by providing coaching and feedback in recurring 1:1s
• Plan for hiring and onboarding new BDRs.
• Actively drive performance/productivity KPIs by conducting 1 on 1 coaching/ goal setting, problem solving, and assist with identifying performance and market trends
• Work closely with the Demand Generation and Sales team.
• Work closely with Sales and the Demand Generation team to improve opportunity management and qualification processes  
• Work closely with leadership to identify key company accounts to develop.
• Work in collaboration with Content, Campaign Managers, and Product Marketing to develop effective messaging for outbound communications to your team’s assigned accounts
• Provide business updates through reporting and work closely with our analytics team.

What we're looking for:

• Track record of leading a team that consistently meets/exceeds goals
• Excellent communication skills
• 10+ years of experience in sales, marketing, or customer service for a technical product - leadership experience is highly preferred.
• Experience with CRM software (Salesforce preferred)
• Experience in sales operations and/or marketing automation software preferred (Marketo and Demandbase preferred)
• Experience in the utilization of sales engagement platforms (SalesLoft preferred)
• Understanding of B2B SaaS software is preferred
• Sales coaching with experience in prospecting and lead generation
• Proven track record with team building and building an environment for success
• Passionate about technology and learning more about AvidXchange
• Continuous learner and career growth minded
• Experience in successfully hiring and onboarding BDRs
• Experience building out new BDR team segments, including processes and strategies
• Proven track record of implementing and executing efficiency measures
• Aligns to the AvidXchange Core Values

Department Description

Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the VP, Operations Program; dotted-line relationship to the VP of Comfort Program Management.

Summary of Role 

The Quality Program Manager, Comfort is responsible for building and scaling the quality assurance framework that supports Palmetto’s expansion across multiple residential energy technologies—including HVAC, geothermal, water heaters, and generators. This role owns the standards, training, and review processes that ensure high-quality, code-compliant installations by Certified Contractors across all Comfort product lines.

The ideal candidate is deeply anchored in residential HVAC and/or geothermal systems, with the ability to extend that expertise to adjacent technologies as the platform grows. You will lead the QC Technician team, oversee daily milestone review throughput, and partner cross-functionally to optimize processes, reduce friction, and ensure volume and SLA goals are achieved. This role operates within a matrixed management structure, reporting directly to the VP of Quality Programs with a dotted-line relationship to the VP of Comfort Program Management. Success requires the ability to navigate shared priorities, align with multiple leaders, and drive outcomes across organizational boundaries.

Strategic & Tactical

Multi-Technology Program Development (60%)

• Develop and maintain quality standards, documentation, and contractor approval requirements for HVAC, geothermal, water heater, and generator installations—adapting them as new partners, products, and technologies are added.
• Lead the build-out of quality review frameworks for emerging product lines, leveraging lessons learned from established verticals.
• Collaborate with the product development and after market services teams to  develop service & maintenance warranty programs.
• Balance project rigor with system performance metrics and contractor feedback, refining standards based on data across all technologies.
• Establish performance benchmarks and feedback loops to reduce project rejections while maintaining system quality standards.
• Provide feedback and insights to internal stakeholders and contractors, creating training materials to ensure compliance across product lines.
• Collaborate with the product development team to streamline processes, reduce external friction, and support platform expansion.
• Develop and deploy Standard Operating Procedures (SOPs) for each technology vertical to guide consistent program execution.
• Conduct onboarding calls with new contractors and support ongoing training and pipeline reviews across all Comfort products.
• Identify contractors needing additional support, develop tailored training solutions, and provide structured aid.
• Maintain and expand the contractor knowledge base covering program standards and best practices for all supported technologies.
• Collaborate with Business Development to drive best practices & feedback loops to Installers and maintain pipeline throughput efficacy.
• Optimize end to end process to streamline partner experience.
• Continuous improvement and development of all comfort technologies.

Pipeline & QC Tech Team Management (30%)

• Oversee project review queues across all product lines, ensuring timely approval and rejection processing.
• Provide direct oversight of the QC Tech team, including workload allocation across technology verticals.
• Monitor queue volume, age, and functionality, providing guidance to the Comfort QC Team for improved efficiency.
• Ensure a positive contractor experience with proactive feedback and resolution of project issues.
• Manage communication platforms to ensure timely, optimized feedback to contractors.
• Partner with account managers to conduct business reviews with key contractors.
• Track and report on job closeout and approval metrics by product line, identifying trends and areas for improvement.
• Collaborate with data analytics teams to refine reporting and provide executive summaries of KPIs.
• Provide insights on milestone completion rates, speed, and common quality issues to contractors and stakeholders.

Platform Expansion & Cross-Functional Partnership (10%)

• Partner with tech teams to identify and implement platform improvements that support multi-technology milestone reviews.
• Serve as the quality subject matter expert during product scoping for new technology verticals.
• Refine presentation materials to reflect the latest standards and guidance across all supported products.
• Evaluate industry trends and code changes across HVAC, geothermal, water heater, and generator sectors to keep quality standards current.

Qualifications

• 7+ years of experience in a technical or construction-based role with a strong foundation in residential HVAC and/or geothermal systems.
• 4+ years of demonstrated experience developing and operationalizing programs and SOPs.
• Demonstrated ability to extend technical expertise across adjacent mechanical or energy system technologies.
• Experience in data analytics and performance reporting.
• Strong collaboration with tech enablement teams.
• Exceptional oral and written communication skills with the ability to influence third parties.
• Demonstrated ability to drive product and operations excellence while supporting business growth and commercial objectives
• Proven ability to operate effectively in a matrixed management environment with multiple stakeholders and reporting relationships.
• Highly organized with a strong attention to detail.
• Bachelor’s degree in Mechanical Engineering, HVAC Engineering, Energy Systems Engineering, Building Services Engineering, or a related field.

Preferred

• Direct experience with geothermal, water heater, or standby generator installations.
• Familiarity with residential building performance standards, Manual J/D/S calculations, or energy modeling.
• Experience scaling quality or inspection programs across multiple product categories.
• EPA 608 Universal Certification, NATE, or equivalent industry credentials.

Position Overview 

Field Service Engineer II (FSE II) is responsible for the installation, preventative maintenance, troubleshooting, and repair of the Tablo Dialysis System. Reporting to the Manager, Field Service, this role requires a foundation in engineering principles and the ability to apply them in real-world settings to ensure optimal system performance.

As a key representative of Outset in the field, the FSE II works closely with clinical staff and patients, delivering responsive and professional support. This role involves diagnosing issues, identifying root causes, and implementing effective solutions. The FSE II also collaborates with cross-functional teams—including Production, Engineering, Marketing, and Sales—and provides valuable feedback to R&D to support continuous product improvement. In addition to core service responsibilities, the FSE II may be asked to contribute to the development of training materials, standard operating procedures (SOPs), and other documentation to support team knowledge.

This role requires accurate documentation of service activities in alignment with Outset’s Quality Management System and careful management of company assets including tools, equipment, and inventory.

Extensive travel with the United States may be required, including overnight stays.

Essential Job Functions and Responsibilities 

• Install, troubleshoot and repair Tablo Dialysis Systems at customer facilities or patient’s homes.
• Perform scheduled preventative maintenance that includes calibrations, hardware or software upgrades and verification of system specifications.
• Serve as a technical subject matter expert (SME) on the Tablo product, demonstrating deep product knowledge and supporting internal and external stakeholders.
• Deliver first and second level technical support to customers as needed, including after-hours, holiday, and weekend coverage.
• Accurately document all service activities, maintain spares inventory, and provide parts usage and failures within the ERP system.
• Complete all field service and expense reports according to functional standards.
• Support Marketing and Sales for seminars, trade shows, or demonstrations as required.
• Provide detailed feedback to R&D regarding performance, serviceability, and customer comments.
• Manage and maintain company assets required to perform all necessary job functions.
• All other duties as assigned.

Required Qualifications 

• Associates degree (Electrical, Electronics, Mechanical or Fluidics) recommended or military equivalent.
• 5+ years Field Service/Industry experience required.
• Knowledge of electronic, mechanical, and fluids components.
• Must have valid driver’s license, good driving record, and have own methods for transportation until an Outset Medical fleet car is provided.
• Ability to charge travel expenses on a personal credit card to be reimbursed by the company.

Other Skills / Abilities:

• Ability to travel extensively within the United States, primarily by car, including overnight stays, as required by business needs.
• Ability to read, write, analyze, and interpret electronic and fluidics schematic diagrams and flowcharts.
• Excellent communication skills with the ability to interact with customers, patients, and internal team members.
• Ability to respond in verbal or written form (email) to inquiries or complaints from customers or co-workers.
• Self-starter with the ability to multi-task and re-prioritize duties throughout the day.
• Computer and technology skills with regards to software applications, (Excel, Word, Outlook, Power Point) ERP databases, and technology innovation.
• Proper mobility techniques to perform physical activities such as standing, walking, climbing, stooping, kneeling, and crawling.
• Exposure to blood borne pathogens and/or hazardous materials possible.
• Routinely lift and/or move up to 75 pounds.

Mission Critical Competencies:

1. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
2. Intellectual Horsepower - Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.
3. Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
4. Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
5. Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn’t defensive; is receptive to talking about shortcomings; looks forward to balanced (+’s and –‘s) performance reviews and career discussions.

Overview

Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You'll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.

Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then ‘make real’ the emerging requirements in industry, government, and other user communities.

Responsibilities

• Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
• Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
• Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
• Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
• Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
• Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
• Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
• Troubleshoot the system incidents and provide root cause analysis reports
• Provide rotational on-call technical support

Requirements

• 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
• Proficient in using Terraform for automating infrastructure provisioning and management
• Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
• Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
• High level of understanding and experience with cloud computing platforms (AWS)
• Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
• Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
• Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
• Working knowledge of a source control and issue management system, preferably GitHub
• Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Recommended Qualifications

• 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
• Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
• Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
• Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
• Ability to work with continuous integration and delivery best practices
• Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
• Knowledge of Esri ArcGIS or other web mapping technologies
• Master’s degree in computer science, computer engineering, GIS, or information systems

#LI-DR5

Overview

Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You'll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.

Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then ‘make real’ the emerging requirements in industry, government, and other user communities.

Responsibilities

• Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
• Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
• Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
• Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
• Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
• Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
• Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
• Troubleshoot the system incidents and provide root cause analysis reports
• Provide rotational on-call technical support

Requirements

• 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
• Proficient in using Terraform for automating infrastructure provisioning and management
• Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
• Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
• High level of understanding and experience with cloud computing platforms (AWS)
• Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
• Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
• Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
• Working knowledge of a source control and issue management system, preferably GitHub
• Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Recommended Qualifications

• 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
• Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
• Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
• Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
• Ability to work with continuous integration and delivery best practices
• Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
• Knowledge of Esri ArcGIS or other web mapping technologies
• Master’s degree in computer science, computer engineering, GIS, or information systems