What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Define and lead product strategy: Develop the product vision, strategy, and roadmap for energy, charging, and connected services. You will drive product development from zero-to-one, bringing to life a world-class product experience and ensuring alignment with overarching business goals. You will own the full development stack, from ideation through development, translating business needs into actionable work items. Given Scout's nascency, you should be extremely comfortable navigating ambiguity in early-stage startups to formulate concrete, actionable plans.
• Build for humans: Act as a customer advocate, crafting experiences that enhance the vehicle ownership experience and differentiate Scout in the marketplace. Be disagreeable and don't accept anything less than a class-defining experience for customers. Be ridiculously collaborative: Partner with cross-functional teams, including our Charging team, vehicle user experience (VUX) team, R&D, software engineering, and third party service providers, to design and deliver innovative digital products that help customers manage their vehicle, charge, and pay for services. Be ready to drive alignment with many competing stakeholders.
• Manage (a lot of) relationships: Act as a trusted advisor to internal and external partners, presenting solutions that align with broader business goals. Be a natural relationship builder and clear communicator.
• Operationalize products: Oversee the roll-out of technical solutions to the marketplace, ensuring performance, reliability and consumer adoption achieve agreed upon outcomes.
• Drive technical excellence: Build relationships with software engineering to ensure scalable, efficient, and secure delivery. Leverage expertise in system architecture, APIs, and data integration to support technical decisions.
• Measure success: Define KPIs and success metrics to track product and platform performance, using data to refine and improve over time

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Experience

• 8+ years of product management experience, with a strong emphasis on consumer facing digital products.
• Demonstrated success in building and launching complex digital experiences enjoyed by millions —or billions — of people around the world.
• Zero-to-one experience, especially as it relates to consumer mobile products
• A clear sense of what good software looks like.
• Automotive and/or IoT experience is a plus, but not required

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Strong understanding of native app development (iOS and Android), with demonstrated, real-world experience shipping products to consumers
• Conversant in the language of software, including pros/cons of native vs. cross-platform development

Skills

• Exceptional communication and collaboration skills to influence and align diverse stakeholders.
• Data-driven decision-making abilities and experience with tools for analytics and performance measurement.

Education

• Bachelor's degree in computer science, engineering, or a related field, though demonstrated experience in building real-world product development is far more critical.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California Base Salary Range: $154,000 - $187,000

Internal Leveling Code: IC8

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

Overview

As the Senior Software Engineer for Scout Motor’s digital products, you will play a key role in the development and enhancement of our software products, from concept to deployment. You will work closely with cross-functional teams to design, develop, and implement scalable and robust solutions that meet our customers' needs and exceed their expectations. Some of the key products as part of digital portfolio are – mobile and desktop applications, vehicle connectivity solutions, mapping services, production, inventory and planning optimization, servicing and repairs, and more. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle
• Lead the architecture, design, and development of complex software systems, ensuring scalability, reliability, and performance
• Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and deliverables
• Implement single sign-on solutions to allow users to authenticate once and access multiple applications securely. Design, implement and support identity, access and profile related services for multiple web applications, mobile apps and vehicle apps supporting internal and customer as users
• Implement best practices and standards for software development, including code reviews, testing, and documentation
• Mentor and coach junior team members, providing guidance and support to help them grow and succeed
• Stay current with emerging technologies and industry trends, continuously learning and experimenting with new tools and techniques to improve our software development process
• Be responsible for the services that are owned by your team, ensuring 24/7 on-call coverage

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California. We will consider remote applicants for this role. This role is not eligible for remote work in New York City.
• The responsibilities of this role require one day a week attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: A Bachelor’s degree in Computer Science, or a related technical field
• Years of Experience required: 5+ years in software development, with a focus on back-end technologies
• Communication: Strong written and verbal communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders
• Ability to work effectively in a fast-paced, collaborative environment, both independently and as part of a team
• Proficiency in one of Go, Node.js, Python, Java, or Ruby
• Experience with both relational and/or non-relational databases (e.g., MySQL, PostgreSQL, MongoDB, Redis)
• Experience with identity management systems (e.g., Azure AD, AWS Cognito, LDAP, Okta, Keyclock) and directory services for user authentication and management
• Strong understanding of software architecture, design patterns, and best practices
• Excellent problem-solving and troubleshooting skills, with a passion for finding elegant solutions to complex challenges

Preferred:

• Prior experience working experience in a manufacturing or automotive environment
• Hands on experience building on AWS using Go and/or Python
• Full-stack development

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000.00 - $187,000.00

Internal leveling code: IC9

Overview

As the Staff Software Engineer for Scout Motor’s digital products, you will be responsible for leading a team of highly skilled software engineers and driving the development of digital solutions for our customers and business partners. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, senior engineers, and cross-functional partners to design the technical underpinnings of the product. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle.
• Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
• Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements.
• Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations.
• Develop and lead the team to execute against both short-term and long-term roadmaps. Design, code, deploy and operate technical architecture and systems.
• Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity and shoring up reliability of existing systems
• Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes.
• Assist in calibrating and developing the software engineering team.
• Recruit and manage a team of software engineers, setting the bar for quality software development.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California.
• This role requires 2 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's or master's degree in computer science or a related field.
• 10+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development.
• Experience building comprehensive understanding of APIs, microservices, and other complex backend systems.
• Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing ci/cd pipelines supporting both web and mobile releases.
• Knowledge of potential system vulnerabilities and how to prevent them.
• Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications.
• Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions
• Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind
• Experience integrating with 3rd party platforms and partnering with external service providers.
• 5+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects.

Nice to have

• Experience building data pipes and web/mobile analytics.
• Experience building systems in auto industry
• Full-stack development

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $165,000.00 - $200,000.00

Initial California base salary range = $181,500 - $220,000

Internal leveling code: IC8

What you’ll do

As the Senior Staff Software Engineer for Scout Motor’s digital products, you will be responsible for leading a team of highly skilled software engineers and driving the development of digital solutions for our customers and business partners. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, senior engineers, and cross-functional partners to design the technical underpinnings of the product. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers. 

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle. 
• Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation 
• Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements. 
• Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations.  
• Develop and lead the team to execute against both short-term and long-term roadmaps. Design, code, deploy and operate technical architecture and systems.  
• Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity and shoring up reliability of existing systems 
• Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes. 
• Assist in calibrating and developing the software engineering team. 
• Recruit and manage a team of software engineers, setting the bar for quality software development. 

Location & Travel Expectations:

• This role will be based out of a Scout Motors location in Fremont, CA.
• The responsibilities of this role require attendance in the office with in-person meetings and events regularly.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's or master's degree in computer science or a related field.  
• 10+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development. 
• Experience building comprehensive understanding of APIs, microservices, and other complex backend systems. 
• Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing CI/CD pipelines supporting both web and mobile releases.   
• Knowledge of potential system vulnerabilities and how to prevent them. 
• Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications. 
• Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions 
• Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind  
• Experience integrating with 3rd party platforms and partnering with external service providers.  
• 4+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects.  

Preferred:

• Experience building data pipes, AI/ML and web/mobile analytics. 
• Experience building systems in auto industry 
• Full-stack development  

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $180,000.00 - $220,000.00

CA initial base salary range= $198,000 - $242,000

Internal leveling code: IC7

Overview

Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As Staff Technical Product Manager, you will lead the execution of Scout’s digital diagnostic and fault resolution ecosystem, enabling seamless Rivian Volkswagen joint venture (RVT) tool integrations, intuitive technician interfaces, and intelligent vehicle health monitoring and analytics. This strategic and technical role bridges engineering, product management, and Aftersales business to deliver scalable solutions that improve diagnostic accuracy, technician efficiency, and service throughput.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Strategy

• Execute on the product vision, strategy, and roadmap for Scout’s diagnostics and Vehicle Health platforms, ensuring alignment with business goals and stakeholder needs across Aftersales, Vehicle Engineering and RVT partners.

Diagnostics-Centric Problem Solving

• Solve operational challenges related to fault identification and resolution by enhancing diagnostic workflows, guided fault-finding capabilities, and technician tool usability.
• Integrate diagnostic systems with production and R&D platforms to enable seamless data exchange and maximize utilization.

Lead Product Development

• Lead the Product Development in defining and delivering the product development roadmap for integrated diagnostic solutions.
• Collaborate closely with cross-functional partners, including Aftersales Business, IT, Engineering, Volkswagen Group, and RVT stakeholders, to develop front-end tool interfaces.
• Develop an intelligent fault-guidance system that helps technicians accurately identify root causes and enables seamless connectivity to over-the-air updates.
• Ensure product requirements are clearly captured and translated into effective technology solutions, while coordinating with RVT for backend integration.

Stakeholder Relationships

• Serve as a trusted advisor to internal and external partners, translating requirements and integration needs into product requirements and scalable technology solutions that improve diagnostic performance and technician experience.

Operationalize Products

• Lead the rollout of diagnostic platforms and tools across Scout workshops and internal teams, ensuring adoption, training, and performance monitoring across the network.
• Support deployment of Vehicle Health dashboards and proactive service alerts to improve technician readiness, enable earlier fault detection, and enhance service throughput.

Drive Technical Excellence

• Collaborate closely with software engineering to ensure scalable, efficient, and secure diagnostic solutions.
• Leverage expertise in system architecture, APIs, and data integration to support technical decisions across tool interfaces and guided workflows.

Measure Success

• Define KPIs and success metrics for diagnostic accuracy, tool usability, fault resolution speed, and integration performance.
• Incorporate metrics that reflect the impact of vehicle health data on diagnostic precision and service efficiency.
• Use data and user feedback to drive product improvements that enhance diagnostic operations and service outcomes.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, Fremont, CA, or remotely within the United States. 
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms and service tools.
• Proven success in building and launching diagnostic digital solutions.
• Automotive diagnostics experience strongly preferred.

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Experience with diagnostic platforms, service tools, or vehicle communication systems.

Skills

• Proficiency with Agile tools (Jira/Confluence), PRD authoring, and discovery practices (user interviews, service blueprints).
• Ability to create detailed technical requirement for software engineering partners.
• Highly analytical mindset with strong problem-solving capabilities.
• Excellent communication and stakeholder management; be able to align engineering, operations, business, and field teams.
• Data-driven decision making; comfortable with dashboards, SQL basics, and experimentation.

Education

• Bachelor’s degree in Computer Science, Engineering, or related field.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC8