Department Description

Palmetto Capital is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This is a remote position and based in New York, New Jersey or Connecticut areas

About You

• You work well in a fast-paced environment and are nimble to adapt to new challenges. 
• You are a professional communicator and able to navigate high-pressure conversations 
• You enjoy communicating internally and externally and can travel to visit partners onsite to build and strengthen relationships.
• Ability to ruthlessly identify issues and prioritize the highest ROI/ROT
• You thrive in a partner-facing role and are an advocate for solutions that drive partner successes 
• You are the face of the LightReach financial product with Certified Installers
• You are knowledgeable in solar financing and milestone requirements in general
• You’ve got a passion for servant leadership, willing to support frontline sales partners and team members to successfully transact on the Palmetto financial product platform. 
• Ability to identify objections to winning the business at an EPC and ability to be able to clearly articulate the needs to management

Summary of Role 

The Relationship Manager role is critical to the success of the Palmetto Finance Platform, managing the support and processing ecosystem surrounding Palmetto’s financial products. The Relationship Manager is a servant leader, willing to work directly with stakeholders to ensure smooth processes surrounding all financial product transactions. 

Strategic & Tactical

• Become a LightReach portal and financial product expert, ready and able to answer any question thrown your way
• Establish and maintain regular cadence of communication and execution of deliverables with Certified Installer leaders and reps (we win by delivering ensuring our partners are heard!)
• Proactively visit key partners onsite to build and maintain strong relationships, fostering trust and collaboration
• Coordinate and prioritize with internal colleagues to smooth out any friction points or blockers relating to milestones, platform functionality, or LightReach product knowledge
• Drive continuous evaluation and improvement of external partner resources (Intercom), internal processes (Guru) and help build systems that meet current and future company service expansions. 
• Provide coaching and training for Certified Installer sales reps on LightReach products and portal
• Seek constant improvement in the quality of Palmetto’s product and customer experience through consolidated feedback
• Maintain familiarity with third party proposal platforms that LightReach is integrated into (Solo, Aurora, Solargraf, Enerflo, etc)
• Ability to deliver in person sales trainings on LightReach processes and competitive positioning in the region
• Strategic business planning & forecasting activities with EPC partners
• Competitive market knowledge and LightReach positioning
• Support rep resolutions on any escalations in Intercom as necessary

Qualifications

• Minimum 4-6 years of experience in a customer, tech, or sales support role
• Minimum 2-4  year experience in a sales-partner-facing role
• BS/BA Preferred
• Preferred experience with interpreting data reports to streamline workflows
• Enjoys working in a fast-paced rapidly changing environment
• Willingness to travel in region up to 50%
• Customer service mindset
• Problem solver
• Attention to detail
• Strong computer skills
• Ability to work independently as well as in a team
• Excellent communicator, both written and verbal
• Knowledge of the construction or solar industry preferred
• Spanish speaker is a plus

Location

Charlotte, NC preferred; remote acceptable, with regular travel required.

Reporting

This role will report to the Chief Technology Officer.

Summary of Role 

The Vice President, Product Commercialization is a senior builder and commercial leader responsible for creating and scaling new software and data platform product lines within Palmetto’s Software & Data Group. This role owns the journey from 0→1 through early scale—defining commercial strategy, shaping product-market fit, and ensuring each product is designed to reach $100M+ in external revenue over time. While deeply hands-on in the earliest stages, this role also sets the conditions for scale through pricing, packaging, contracts, go-to-market motion, and early team structure. Reporting to the CTO, this role works in close partnership with product, engineering, data, and design leaders, and collaborates directly with the CEO on select enterprise deals and strategic partnerships.

Strategic & Tactical

Build and Launch New Platform Product Lines

• Identify and shape new software and data platform opportunities from ground zero
• Translate customer problems into compelling value propositions, pricing, and commercial strategy
• Partner deeply with product and engineering leaders to ensure what’s built can win commercially and scale sustainably

Drive Early Commercial Traction

• Personally lead early go-to-market efforts, including enterprise sales, pilots, partnerships, and lighthouse accounts
• Establish strong product-market fit through real customer adoption and committed revenue
• Clearly articulate technical value, business outcomes, and ROI to non-technical buyers

Design for Scale

• Ensure early decisions around product scope, pricing, packaging, and deployment support a credible path to $100M+ in revenue
• Build and refine ROI models, commercial narratives, and contract structures
• Use customer and market feedback as a primary input into product strategy

Build and Scaffold Commercial Teams

• Design the early commercial operating model for new products
• Hire and develop initial commercial leaders and contributors
• Delegate ownership appropriately as products move from 0→1 into scale

Partner at the Executive Level

• Work closely with the CTO, CEO, and executive team on enterprise opportunities and strategic partnerships
• Represent Palmetto credibly with customers, partners, and the broader market
• Help shape the long-term commercial strategy of the Software & Data Group

Qualifications

• 12+ years of experience across product leadership, commercialization, growth, or platform businesses
• Proven experience launching and scaling software or data products beyond early pilots
• Direct exposure to large-scale external revenue growth (e.g., businesses on a path to $100M+ ARR)
• Strong product instincts and ability to influence product direction through customer and market insight
• Experience designing and scaling early commercial teams without overbuilding
• Comfort leading enterprise customer conversations and complex commercial negotiations
• Experience with pricing, contracts, partnerships, and ROI-driven selling
• Willingness to travel and engage directly with customers and partners
• Motivated by ownership, upside, and building new businesses—not just managing large existing ones
• Founder, early executive, or ex-PM/operator background strongly preferred

What This Role Is Not

• Not a long-term CRO or VP Sales role
• Not purely a sales leadership role
• Not a late-stage optimization role
• This is a foundational VP role for someone who wants to build and commercialize new platform businesses and help shape Palmetto’s next generation of software and data products

Location

This role will be a based out of Charlotte, Boston, or New York City.

Reporting

This position will report to our Principal Product Manager.

Summary of Role

This is a technical data PM role on the Platform Product team. This is a great opportunity to build a new product line while getting industry expertise from the core business. You’ll lead a team delivering new data products and an AI-first platform. This is a hands-on role that requires fluency with data, experience building enterprise-grade APIs, and strategic ownership of how the product grows to unlock new customers and use cases. We’re looking for a PM that has the technical depth and vision to scale an AI-first platform, defining and implementing evaluations, and building effective HITL processes. You’ll join a cross functional team with deep energy data experience and partner with stakeholders who are passionate about clean energy. 

Strategic & Tactical

• Iterate and scale 0-1 platform products, data schema, and architecture. 
• Create intuitive tools to allow users to explore and interpret energy data and to enable effective HITL workflows.
• Being highly detail-oriented will be critical as you synthesize fragmented consumer energy data and local context into insights that bring clarity to your team.
• Define what great looks like for your teams, measure it, and continuously raise the quality bar for our models, workflows, and data. 
• Develop a deep understanding of what our customers, businesses, and tech teams need and be their advocate. For this role, you’ll need to learn the ins and outs of the residential energy market and the ecosystem of businesses that make up the industry. 
• Proactively communicate. Make sure your external customers and stakeholders are heard and have clear expectations of what you’re delivering. 
• Efficiently manage your team with a bias for action. You’ll implement/run processes that help your team deliver quality at speed. 
• Lead prioritization and planning efforts. You’ll craft OKRs, a roadmap, and determine what your teams do (and don’t do). 

Qualifications

• 5-8 years of product management experience, working with AI systems, data platforms, or ML teams. 
• You’ve implemented agentic AI systems and understand how to evaluate nondeterministic products.  
• You have built full stack products and know how to best leverage AI prototyping and coding tools to learn faster. 
• Best idea wins mentality - you foster debate and drive your team to focus on the most impactful outcomes.
• Data fluency - quantitative rigor and logic are foundational to how you work. You regularly use SQL et al. to inform your decisions and measure success. You have built algorithm-based products.
• Strong writing and communication skills - you write clear, persuasive PRDs, vision docs, and detailed execution plans. You keep stakeholders bought in and influence senior stakeholders
• Scalability & Performance Optimization - experience in identifying, measuring, and addressing performance bottlenecks in data systems and designing scalable platforms.
• Growth mindset with a bias toward action, experimentation, and continuous improvement.

 Employment is contingent upon the successful completion of a background check. 

Location

This position will be based remotely in the United States.

Summary of Role 

As a Software Development Engineer III at Palmetto, you will play a key role in designing, building, and scaling critical data ingestion pipelines and 3rd party integrations that connect hundreds of thousands of solar energy and HVAC systems to our platform. Working primarily with NestJS, TypeScript, MongoDB, and Google Cloud Spanner, you'll architect and maintain robust integrations with third-party manufacturer APIs that power downstream systems across the entire company.You'll work hands-on building resilient microservices, designing event-driven architectures, and solving complex problems around data consistency and data ingestion at enterprise scale. Your work will directly impact product teams, analytics, customer support, operations, and business intelligence systems that depend on reliable, mission-critical data.

This role is ideal for a passionate, growth-minded engineer who thrives in an Agile environment, brings ideas to the table, and has the technical depth to contribute to platform evolution and system scalability. You'll work alongside, not for, other team members – contributing your ideas, code, and energy to shape solutions that drive business outcomes and enable teams across Palmetto to deliver exceptional customer experiences.

Strategic & Tactical

• Design and implement scalable server-side solutions, with an emphasis on APIs, backend services, event-driven architecture, and database integration.
• Write high-quality, testable, and maintainable code across the full stack.
• Develop and maintain comprehensive unit, integration, and end-to-end tests.
• Diagnose and troubleshoot production issues and propose robust solutions.
• Participate in Agile ceremonies (planning, grooming, retrospectives) and contribute to meaningful story estimations.
• Engage in architectural discussions, technical design reviews, and contribute to Palmetto's engineering standards.
• Identify and advocate for opportunities to improve system performance, reliability, and developer productivity.
• Partner cross-functionally with product managers, designers, and QA to deliver well-rounded user-centric solutions.

Team & Culture

• Actively participate in peer code reviews with a focus on knowledge sharing, mentorship, and maintaining high-quality code standards.
• Collaborate openly with others to help cultivate a culture of learning, innovation, and continuous improvement.
• Demonstrate an ownership mindset by anticipating future needs and contributing to long-term technical roadmap discussions.

Basic Qualifications

• 5+ years of professional software engineering experience.
• Strong proficiency in JavaScript (ES6+) and understanding of the JavaScript object model.
• Proficiency with NestJS and experience designing/consuming RESTful APIs.
• Experience building and maintaining backend applications in an event-driven architecture.
• Experience with message queues and message brokers 
• Hands-on experience working with NoSQL/document-based databases (e.g., MongoDB).
• Expertise in solving complex problems related to data consistency and ingestion at enterprise scale
• Strong unit and integration testing discipline; TDD experience is a plus.
• Familiarity with CI/CD pipelines, code versioning (Git), and modern development workflows.
• Excellent written and verbal communication skills.
• Strong problem-solving skills, a continuous learner mentality, and a commitment to team success.

Preferred Qualifications:

• Experience with NestJS or other Node.js frameworks beyond Express.
• Familiarity with server-side rendering concepts and isomorphic React applications.
• Knowledge of authentication and authorization patterns (e.g., OAuth, JWT).
• Experience with front-end build tools (Webpack, Vite, Babel, etc.).
• Exposure to containerization (Docker) and cloud platforms (AWS, GCP, Azure).
• Practical knowledge of Agile methodologies, pair programming, and code review practices.
• Enthusiasm for building clean, scalable, and maintainable code.

Preferred Qualifications:

At Palmetto, you’ll have the opportunity to contribute meaningfully to the transition to renewable energy, grow your career alongside talented peers, and make a real impact on the products we deliver. Our engineering team is scaling rapidly, and we’re seeking strong, thoughtful builders to help shape our future.

Department Description

Palmetto Capital is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This is a remote position and based in the Western US (Colorado to Hawaii)

Reporting

This position will report into the SVP, Business & Account Development

Summary of Role 

The Director for Business & Account Development, West, will be responsible for driving sales growth, developing strategic partnerships, and expanding our EPC partner base. The Director will lead strategic initiatives across the West region and will work with Distribution, OEM and technology partners to help drive LightReach growth across the West region.

Strategic & Tactical

• Leads business development efforts for Palmetto Finance residential solar business in the West region
• Manages a team of Relationship Managers who support EPCs in the West region
• Provides training, mentorship, and coaching to Relationship Managers, fostering a high performance culture with clear expectations, accountability, and continuous development
• Focuses on account development on the Palmetto Finance platform.
• Identifies opportunities, builds relationships, and executes objectives to achieve our business objectives
• Delivers new ideas, segments, and thought leadership to discuss other opportunities to expand the platform
• Keeps informed on industry trends, regulations, technological advancements, and conducts market research and intelligence to identify opportunities for growth
• Collaborates with internal teams, including Technology, Finance, Revenue, and Operations, to ensure successful implementation and delivery of solar solutions to external customers
• Works in close partnership with the VP of Operations, Manager Account Operations, Product Managers and Accounting to drive strategic initiatives and support EPC needs across the region

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA a plus
• 8-10+ years of demonstrated experience in a sales and business development role, with experience in the residential solar or renewable energy sector preferred
• Deep understanding of the residential solar industry and its market dynamics
• Ability to ideate, develop and execute strategic plans, in close collaboration with internal and external partners and stakeholders
• Highly motivated and able to thrive in a fast-paced customer-centric environment where priorities may change quickly
• Strong interpersonal and relationship building skills
• Ability to travel in region up to 50% of the time is required

Location
This position will be based remotely in the United States.

Summary of Role 
The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. 

Strategic & Tactical
Key Responsibilities of the Salesforce Product Manager:

• Understand Palmetto’s business processes and organizational priorities
• Proactively engage with stakeholders regularly to understand their evolving needs
• Manages technical SFDC lead and delivery team
• Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s)
• Develop, maintain, and communicate the Salesforce product’s vision and roadmap
• Establish and track progress against evolving business initiatives for the Salesforce team
• Manage, prioritize, and refine User Stories for the Salesforce product backlog
• Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems
• Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team
• Lead solutioning conversations and technologies for products that live within or touch the Salesforce system
• Facilitate daily standups with the Salesforce development team
• Engage with business stakeholders and end-users to resolve impediments to Product development as they arise
• Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases
• Align with other Palmetto Product Owners when needed to maintain cross-product alignment
• Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs
• Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) 

Qualifications

• 3+ years of experience at a technology company or consulting firm
• 5+ years of experience working in an Agile development environment and participating in Agile ceremonies
• Ability to manage many competing priorities and complex projects
• Salesforce certifications highly preferred (consultant, administrator, etc.)
• 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other)
• Experience translating business needs into strong user stories/requirements for new product features 
• Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce
• Excellent organizational and project management skills; can manage priorities and dependencies across teams
• Excellent communication skills with experience translating technical concepts to non-technical audiences
• Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals
• Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service.
• Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:
• Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers.
• Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts.
• Rituals: We create practices that keep us disciplined in the pursuit of our goals
• Longevity: We build for the future
• Happiness: We encourage employees to focus on their well being
• Openness: We provide complete transparency to our colleagues, even when it is uncomfortable.

Employment is contingent upon the successful completion of a background check.