The Director of Revenue Analytics will be a vital storyteller and analyst for our entire revenue engine. You will be the go-to-market navigator, using data to illuminate the path to predictable revenue growth and market leadership. Reporting to the Vice President of Revenue Analytics, you will proactively transform raw data into a strategic and actionable narrative that informs the decisions of our C-suite and every leader across Sales, Marketing, Revenue Operations, and Customer Success.  

What You'll Do:

• Be the Source of Truth: Develop and own the models and analyses that define our understanding of business performance, from top-of-funnel lead generation to customer churn and expansion. 
• Uncover Actionable Insights: Go beyond surface-level dashboards to diagnose the "why" behind our performance. You'll analyze the entire prospect journey to identify friction points, conversion opportunities, and levers for growth. 
• Provide Leadership in Sales Compensation Strategy, Plan-Building, Implementation and Performance Analytics.
• Drive Revenue Planning: Lead the annual and quarterly planning process for the Sales Organization, including territory creation, quota setting, and capacity planning, ensuring our resources are aligned with our biggest market opportunities. 
• Forecasting: Lead monthly forecasts and pipeline reviews of the global Multi-Account and Partnership businesses.
• Champion Data-Driven Culture: Establish and govern the key performance indicators (KPIs) for the entire revenue organization, ensuring that all teams are aligned and accountable to shared goals, and own/maintain incentive plans and execution.
• Own the Narrative: Prepare and present at executive-level presentations, QBRs, and strategic offsites that clearly articulate our metrics, performance, and the strategic path forward.

Who You Are:

• Experience: 10+ years in a highly analytical and strategic role such as Revenue Operations, Sales Operations, Sales Compensation, Business Intelligence, with at least 4 years in a leadership capacity within a high-growth B2B SaaS environment.
• Technical Acumen: Expert-level proficiency with Salesforce, advanced data analysis in Excel, and hands-on experience with BI tools (e.g., Tableau Developer). Experience with SQL and data warehousing (e.g., BigQuery, Snowflake) is a major plus.
• Quantitative Mindset: A deep understanding of statistical analysis, forecasting models, and SaaS metrics (e.g., ARR, NRR, LTV:CAC, Churn).
• Strategic Thinker: You are intellectually curious and can move seamlessly from the tactical details to the big-picture strategy
• Exceptional Communicator: You are a "data-driven storyteller" with a rare ability to translate complex data into a clear, compelling narrative for an executive audience.
• Collaborative Partner: You build trust and influence across the organization, working as a true partner to your peers in the revenue leadership team.

Position Summary 

Come join a growth engine as a leader in our Data & AI Practice! Inizio Advisory & Putnam Associates continue to advance our Commercial Life Sciences Data, Analytics and AI Team and Solutions.  We are looking for an experienced innovator and senior leader to join Data Strategy, Analytics and AI Practice.   

The Advanced Data Analytics Lead role within the Data Strategy, Analytics and AI team will be responsible for advising clients on business strategy through data-driven decision-making, leading project teams, and developing innovative solutions to complex business challenges through data and AI. The ideal candidate should have a deep understanding of Pharmaceutical commercial business strategies, project management, and a proven problem-solving capability through data strategies, technology, and emerging AI/GenAI solutions.  

This leadership role is responsible for independently driving client and business development at the company.  They must effectively identify potential client engagements, qualify leads and drive the business development process.  They will write and submit project proposals, develop and deliver capability presentations, and respond to prospective client needs.  They are responsible for developing intellectual thought leadership for the company and for developing and enhancing practice areas within the firm.    

They are also responsible for building and enhancing existing Pharma client relationships and for overseeing the delivery of Data Strategy/Analytics/AI projects, managing a global team of data scientists and business analysts to support and deliver client projects.  

In addition to Putnam growth, this is a broader opportunity to support growth within the Inizio Advisory companies to collaborate and work with other teams, as the Data Analytics & Strategy practice evolves to support the industry and our clients’ needs.  

Holistic view of responsibilities and measurements of success:  

• Extensive project work planning and client interaction and management.   

• Leadership effectiveness through team management effectiveness, coaching and mentoring, participation in positive firm culture building, practice area development contributions, and general firm development contributions   

• Development of key insights from all workstreams and translation of those insights into a compelling storyline and presentation   

• Proposal development and revenue generation   

• Participation in industry thought leadership  

• Establish clearer resourcing method and process for the team for scale  

• Support the evolution of our hiring strategy for team based on expected future client work (e.g. growth of claims analytics offerings, commercial analytics, AI/GenAI solutions, and other growth areas accordingly.  

Desired Skills & Experience   

• Experience in Life Sciences data analytics (minimum of 10 years) and consulting  

• Working knowledge of pharmaceutical data sets such as: claims data, prescription data, lab data, change/content data, engagement and experience data  

• Experience in data visualization tools (e.g., Tableau, PowerBI, Qlik Sense)  

• Experience in healthcare datasets (e.g., Komodo, IQVIA, Symphony, Truven, Optum, Flatiron, Charge Master, Lab, Provider and Payer data)  

• Practical application of AI/ML/NLP use cases in the Life Sciences business (e.g, NBE, patient-finding, content generation, or other relevant cases)  

• A GenAI pioneer, with experience of LLMs in Pharma (e.g. generative writing, content, predictive models OR other) and ability to apply to daily work to promote adoption across Putnam  

• Extensive experience in project work planning and client management. (insert min years needed)  

• A successful history of people and team management through mentorship, knowledge sharing, and leadership.   

• Development of key insights from all workstreams and translation of those insights into a compelling storyline and presentation   

• Proposal development  

• Participation in industry thought leadership  

Compensation & Benefits  

• Industry competitive total rewards programs [salary and bonus packages]  

• Exceptional senior partner mentorship, leadership training and career development support  

• Industry competitive benefits [paid time off, 401k, health insurance]  

• Hybrid working model - this role can be based out of our NYC office or Boston office 

Company Description

Inizio Ignite, Putnam 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Putnam strategy consulting team bridges science and strategy to enable confident decision-making and build value for pharma. We partner with leading health and life science companies serving brand & commercial leaders, Medical Affairs, access & pricing, and R&D.  Our expertise spans offerings including therapeutic area strategy, data & AI strategy, go-to-market strategy, commercialization & growth, value, pricing & access (VPA) strategy, and evidence generation. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

We believe that to create real, lasting change on human health, we must bring out the best in our people, in every way and at every level. We offer a boutique-firm feel inside a global enterprise, opening the door to limitless opportunities to kickstart your career or hone your expertise. Built on the pillars of empowerment, collaboration, and meaning, we’re proud to offer a fulfilling environment where world-class advisors can come together to shape the future of healthcare for the better.

Serving the life sciences industry, including the top 20 global biopharmaceutical companies, consistently ranked as one of the top consulting firms by Vault, and maintaining a true global team of experts sitting across 3 continents, we offer a unique opportunity to play a central role in supporting our clients.

Diversity, equity, and inclusion are tenets of our core values. We strive to create a culture and environment that fosters belonging and authenticity across all levels and values individuals for their skills, experience, diverse backgrounds, and unique perspectives. Collectively, DEI serves as a foundational element of who we are and how we work with our clients and with each other.

Our core values:

• Team
• Excellence
• Strategic
• Passion
• Diversity

This is an Equal Employment Opportunity

Please note that Putnam Associates is in no way affiliated with Putnam Investments and that this is not a finance opportunity.

About the job

We are looking for a seasoned Strategy & Planning professional to help us lead the Customer Success Strategy & Planning function worldwide. You will be responsible for learning the ins and outs of each major MongoDB Sales and Customer Success Business, play a critical role in building relationships with the senior leadership team, developing the team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes a team thrive, has a strong interest in data analysis to tell stories, and thrives in shaping narratives that are conducive to helping our Sales team grow.

Our Strategy and Planning team, part of our broader Sales Operations team, strives to help our field organizations go faster and grow faster. This function acts as business partners to our Senior Leaders. You have an opportunity to embed yourself as the “COO” of the Customer Success business, and your responsibilities will range across a variety of strategic initiatives including analyzing inefficient business rules, piloting new roles / engagement mechanisms, optimizing for obstacles in the sales / csm partnership process, and analyzing sales data to come up with meaningful business insights.

The Opportunity

As the Senior Manager of Strategy and Planning, you will:

• Help drive the analytical rhythm of our business including quarterly business reviews, org deep dives
• Partner with Senior leadership to drive customer, market  and segment specific analyses to uncover insight
• Become an expert in business and CS rules 
• Conceptualize and pilot new programs to test the effectiveness of various roles / comp plans / engagement mechanisms
• Lead the quarterly and annual business planning for the CS teams
• Collaborate with various business units to drive productivity and headcount scenario analyses

The Ideal Candidate

• Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
• 5+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics
• You have experience supervising direct reports
• Effective communicator who can break down convoluted technical concepts into simple business vernacular
• Strong SQL knowledge with an ability to write SQL queries to extract data needed for analysis is preferred but not required
• You are a spreadsheet wizard with the ability to manipulate and analyze data
• Experience with at least one major business intelligence tool (Tableau,Google Data Studio,Looker)
• You can navigate your way around Salesforce.com with relative ease

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273355192

ABOUT THE TEAM

The People Analytics team is at the forefront of transforming how we understand and optimize our workforce. We are a dynamic group of analytical thinkers and storytellers who leverage advanced analytics and robust methodologies to create strategic insights from complex HR data. Collaborating closely with HR Business Partners, Program Management Teams, Business Operations, Talent Acquisition and various cross functional stakeholders we provide actionable insights that drive informed decisions across the entire employee lifecycle; from optimizing talent acquisition and development to enhancing engagement and retention. Our work directly shapes a thriving employee experience, fuels organizational growth, and ensures our people strategy is truly data-driven.

ABOUT THE JOB

This role is central to our People Data & Analytics team, where you will be instrumental in building and maintaining the robust data infrastructure that powers our strategic insights. You'll own the full data lifecycle, from ensuring accurate ingestion and integration of diverse HR data sources, to designing, developing, and optimizing data models and pipelines. Your primary objective will be to transform raw, disparate information into clean, reliable, and analytics-ready datasets, empowering our People Analysts and business stakeholders to unlock deeper understanding of our workforce, enhance employee experience, and drive data-driven decision-making. Success in this role requires a strong technical foundation, meticulous attention to data quality, and a passion for crafting efficient data solutions.

WHAT YOU'LL DO

• Design, build, and optimize robust ETL/ELT pipelines to reliably ingest, integrate, and transform diverse people data from various HR systems (HRIS, ATS, LMS, etc.) into our data platform.
• Develop, maintain, and govern scalable and secure data models, schemas, and ontologies specifically for people analytics, ensuring data quality, consistency, and accessibility for downstream consumption.
• Contribute to the strategic design, development, and evolution of our people data platform and tooling, advocating for engineering best practices, automation, and a scalable analytics ecosystem (e.g., leveraging SQLMesh, Iceberg, Flyte).
• Partner closely with People Analysts, HR Business Partners, and other stakeholders to understand their analytical needs and translate them into robust data solutions, providing well-structured, documented, and reliable datasets.
• Implement and monitor data quality checks, identify discrepancies, troubleshoot data issues, and ensure the reliability and integrity of people data across all systems.
• Continuously monitor the performance of data pipelines and models, identifying bottlenecks and implementing solutions to ensure the efficiency and scalability of our people data infrastructure.
• Create and maintain comprehensive documentation for data pipelines, models, and processes, and champion data engineering best practices (e.g., version control, testing, CI/CD) within the team.
• Implement and enforce strict data security measures and ensure all data handling practices comply with internal policies and external regulations (e.g., GDPR, CCPA) related to employee data privacy.
• Collaborate with broader enterprise analytics and data engineering teams to align on data architecture standards, integrate people data with other business domains, and contribute to the overall evolution of the company's data platform.

REQUIRED QUALIFICATIONS

• 5-7 years of progressive experience in Data Engineering, Analytics Engineering, or a similar role focused on building and optimizing data pipelines and data infrastructure.
• Expert-level proficiency in SQL for complex data manipulation and querying, and advanced Python for scripting, data processing, and automation.
• Extensive experience with cloud-based data warehousing solutions (e.g., Snowflake, Google BigQuery, AWS Redshift, Databricks/Delta Lake) and data lake technologies (e.g., AWS S3, Azure Data Lake Storage).
• Deep understanding and proven experience in designing, implementing, and maintaining robust data models (e.g., dimensional modeling, Kimball methodology) for analytical purposes.
• Hands-on experience building and optimizing complex ETL/ELT processes and data pipelines using modern tools such as dbt, Apache Airflow, Flyte, Dagster, or similar orchestration platforms.
• Excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical stakeholders and collaborate effectively across diverse teams.
• Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or a related field.
• Strong technical foundation in data engineering, with expertise in SQL, Python, and experience working with cloud-based data platforms (e.g., AWS, GCP, Azure).

Preferred Qualifications:

• Experience with big data processing frameworks (e.g., Apache Spark, Flink) and advanced data warehousing features like schema evolution or time travel (e.g., Apache Iceberg, Delta Lake).
• Direct hands-on experience with tools mentioned in our stack like Palantir Foundry, SQLMesh, Flyte, or similar cutting-edge data orchestration and transformation platforms.
• Relevant professional certifications from major cloud providers (e.g., AWS Certified Data Analytics - Specialty, Google Cloud Professional Data Engineer).
• Experience with tools like Terraform, CloudFormation, Docker, or Kubernetes for managing data infrastructure and deploying applications.
• Familiarity with integrating data pipelines with leading BI tools (e.g., Tableau, Power BI, Looker) to optimize dashboard performance and data accessibility for end-users.
• Deep expertise working with data from specific enterprise HRIS systems like Rippling, Workday, and Oracle HCM Cloud including their data models and APIs.
• Solid understanding of HR data concepts, metrics, and common HR systems (HRIS, ATS, LMS), with a strong interest in People Analytics.

We are looking for a high energy, creative Inside Account Executive to work within our largest enterprise customers to maximize account growth. Responsibilities include generating pipeline, closing volume deals and partnering with the field Accounts Executives to grow a defined territory. The successful applicant has a strong interest in software solutions and demonstrates a strong desire to own bookings and build pipeline in a teaming environment. 

This exciting role reports to the Enterprise Sales Manager and is initially a hybrid based position located within commuting distance of our Boston or Bellevue offices. The role is expected to be in the office 3 days per week (subject to change).

You Will: 

• Consistently exceed quota
• Maximize booking output for volume license and capability attach deals
• Identify pipeline growth opportunities by analyzing and proactively targeting needs across multiple departments and lines of business
• Identify large solutions deals and pass to the field Account Executive
• Articulate and demonstrate Smartsheet’s unique business, solution, and functional value propositions and product(s) to validate proposed solutions
• Support account strategies with aligned Account Executive to ensure territory growth
• Accurately forecast and maintain pipeline health
• Track all relevant sales activity using SFDC
• Propose, negotiate and close volume deals
• Accomplish all other duties as assigned

You Have: 

• 2+ years of sales experience in software
• Consistently exceeded quota
• Exhibited interest in learning, applying and demonstrating new software technologies
• Demonstrated ability to collaborate with cross functional teams towards common goals
• Capability discovering customer pain points, requirements and aligning multiple stakeholder types to business value to budget and solutions scope 
• Exemplary professional communication skills -- written, verbal, presentation
• Demonstrated organizational skills to manage numerous request and time demands concurrently from multiple sources, while achieving production goals from assigned territories 
• Ability to adapt to evolving systems, teams, processes, and products
• Confidence and interest in creative problem solving
• Strong work ethic; team oriented with a desire to compete & win
• Excellent interactions both internally and externally with senior level corporate management
• Experience with value based selling process preferred
• Ability to learn core sales tools: Salesforce, Clari, SalesLoft, ZoomInfo, LinkedIn, Tableau

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

About the Role

Orchard is looking for a Growth Marketing Manager to manage our paid digital channels. In this role, you will manage a 7-figure marketing budget, spread across existing and new channels. Our digital channels have been a critical component of our customer acquisition to date and we’re looking for a performance-driven candidate to drive increased growth and efficiency.

The right candidate is highly analytical with a bias for action. You will work day to day running campaigns on Paid Search and Social, digging into the data to understand the “why” behind performance, and launching ad and product tests to improve upon it. You’ll also get to flex your creative muscles by owning landing page testing and working closely with our internal creative team, freelancers, and AI enabled tools to design and test new ad formats. This role is a unique opportunity for an experienced digital marketer to scale their impact or for an agency manager to gain experience on the client side.

This is a full-time role that will report into the Director, Growth Marketing. The ideal candidate will be based in New York, NY and able to work from our office two days a week.  However, we are able to hire this role remotely in the following states as well: AZ, CA, CO, CT, DC, FL, GA, MA, NC, NJ, OR, PA, SC, TN, TX, VA, WA.

What You’ll Do Here:

• Manage a 7-figure marketing budget, setting and managing to ambitious KPIs across Paid Search, Paid Social, and other new channels
• Create a testing strategy that encompasses testing within existing channels and identifying and executing tests in new channels
• Work with our no-code web development tooling and product teams to test new landing page experiences, segmentation, and targeting tactics
• Collaborate with internal creative team to launch customer-centric creative tests across a variety of formats (ex: static, video, testimonials)
• Maintain and share weekly reporting dashboards, ensuring you’re digging into the “why” behind campaign performance
• Build a deep understanding of our customer funnel, ensuring your channels are driving high-quality leads

We’d Love to Hear From You if You Have:

• 2+ years of experience driving growth within a B2C performance marketing function
• Background in digital marketing with emphasis on Meta and Google, other digital channels a plus
• Aptitude for rigorous experimentation, relentlessly seeking ways to improve campaign efficiency and profitability
• Deep experience with data analytics and visualization platforms such as Tableau, Google Analytics, or Looker
• Experience with high consideration/LTV products
• Strong written and verbal communication skills and can synthesize learnings to share with stakeholders and executive leadership
• Amazing attention to detail
• Team player attitude and comfort working in a fast-paced environment

The pay range for this position in New York City is $110,000-$130,000/year. The actual base pay offered may vary within the range provided depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This information is provided per the New York City Human Rights Law. Please note that the range provided is applicable only to New York City-based applicants. Base compensation may vary if the work location is outside of New York City.

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Team: 

The GTM Strategy & Operations Senior Associate – Sales Development & AI will join a global team driving Datadog’s next phase of growth, with a dedicated focus on our Sales Development Representative (SDR) organization & driving SDR productivity through AI solutions. 

We’re interdisciplinary thinkers leveraging diverse business backgrounds in tech, management consulting, investment banking, and business development to accelerate Datadog’s global growth. We work directly with Datadog’s most senior leaders to set corporate strategy, launch new GTM programs,  improve efficiency across the business, and support data-driven decision-making.

In this role, you will act as a key partner to SDR leadership, helping shape their highest priority initiatives. 

The Opportunity:  

As a GTM Strategy & Operations Senior Associate – Sales Development & AI, you will play a pivotal role in driving impact for our global SDR organization and defining our SDR AI roadmap. This is not a purely strategic role — it is equally focused on building, launching, and deploying solutions that improve SDR  & sales productivity, efficiency, and pipeline generation. This is an especially exciting time to join the team, as we actively test and deploy new AI-driven solutions across the Sales organization.

This role offers the opportunity to make immediate, tangible impact by designing and implementing initiatives end-to-end — from identifying problems, to developing solutions, to driving adoption across the organization.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What you’ll do:

• Build and deploy SDR-focused solutions: Design, launch, and scale programs, processes, and tools that improve SDR effectiveness, efficiency, and pipeline generation (e.g., routing logic, outreach strategies, tooling improvements, workflow automation).
• Strategic partnership with SDR leadership: Partner directly with Sales Development leaders to shape team strategy, prioritize key initiatives, and execute against top objectives.
• SDR AI roadmap & execution:  Define how we should leverage AI to better optimize our outbound & inbound motions 
• GTM analysis and reporting: Analyze SDR and GTM data to identify trends, uncover performance gaps, and inform decision-making on coverage, segmentation, and channel efficiency.
• Strategic roadmap development: Help define and execute the roadmap for scaling the SDR organization in line with growth targets, identifying opportunities to optimize performance and productivity.
• Data visualization and insights: Build dashboards and reporting to deliver actionable insights and monitor the impact of deployed initiatives.

What we’re looking for:

• Experience: 3–5 years in GTM/growth/revenue strategy, management consulting, investment banking/equity research, or a similar role (experience working with Sales or SDR teams is a plus)
• Deep passion for AI: You keep up with the latest AI news, you have a passion for experimentation, you have fully integrated AI into your professional workflows, and you vibe code on the weekend
• Interest in GTM AI innovation: Strong interest in exploring, launching, and scaling new GTM AI technologies to improve sales development productivity and effectiveness
• Builder mindset: Proven ability to go beyond strategy — you can design solutions and drive them through execution, rollout, and adoption
• Creative problem solving: Comfort operating in ambiguity and structuring loosely defined problems
• Strategic thinking: Ability to break down complex problems into structured insights and clear action plans
• Quantitative analysis: Strong analytical skills with high attention to detail
• Communication: Excellent verbal and written communication skills, with the ability to synthesize complex ideas for senior stakeholders
• Ownership:  Track record of working cross-functionally and taking responsibility for outcomes across Sales, Marketing, Strategy, and Product teams
• Presentation skills: Ability to create and deliver presentations for senior and executive audiences

Bonus Points:

• Experience deploying GTM AI solutions and sales tooling
• Experience working with or supporting Sales Development / SDR organizations
• Experience manipulating and analyzing complex datasets using SQL and/or Python
• Experience with Tableau or similar data visualization tools
• Experience implementing GTM tools, workflows, or automation

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Us:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

#LI-Hybrid

About Carvana 

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. 

For more information on Carvana and our mission, sneak a peek at our company introduction video. 

About the team and position 

Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. 

Job Description 

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market’s ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. 

What you’ll be Doing 

• Be a continuous positive force within the market and create strong morale and spirit throughout the team. 

• Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. 

• Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. 

• Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.

• Generate and monitor regular reports like a boss and presenting to upper management… also like a boss. 

• Be the go to expert for your team. You’re always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. 

• Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine 

• Actively look for ways to improve the overall customer and Advocate team experience. 
  
• Address and effectively manage complex and sensitive customer-facing issues. 

What you should have 

• 5+ years work experience in a customer facing team environment 
• 3+ years of management experience 
• Proven history of developing and coaching employees
• Prior experience with strategic planning, process improvement, and guiding teams to exceed goals 
• Excellent interpersonal and leadership skills 
• Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience 
• Willingness to work on weekends 
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves 

It would be great if you also had 

• Bachelor’s Degree
• Experience with Salesforce or Tableau
• An analytical mind
• Experience handling logistics

What we’ll offer in return 

• Full-Time Salary Position: (Salary Range: $70,000-$77,000)
• Medical, Dental, and Vision benefits 
• 401K with company match 
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more 

• A great wellness program to keep you healthy and happy both physically and mentally 
• Access to opportunities to expand your skillset and share your knowledge with others across the organization 

• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development 

• A seat in one of the fastest-growing companies in the country

Other requirements 

To be able to do your job at Carvana, there are some basic requirements we want to share with you. 

• Must be able to read, write, speak, and understand English. 
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. 

• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Requires to work in outdoor weather conditions.
• Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. 

• Frequently communicates with customers and must be able to exchange accurate information. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff 

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. 

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana 

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. 

For more information on Carvana and our mission, sneak a peek at our company introduction video. 

About the team and position 

Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. 

Job Description 

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market’s ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. 

What you’ll be Doing 

• Be a continuous positive force within the market and create strong morale and spirit throughout the team. 

• Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. 

• Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. 

• Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.

• Generate and monitor regular reports like a boss and presenting to upper management… also like a boss. 

• Be the go to expert for your team. You’re always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. 

• Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine 

• Actively look for ways to improve the overall customer and Advocate team experience. 
  
• Address and effectively manage complex and sensitive customer-facing issues. 

What you should have 

• 5+ years work experience in a customer facing team environment 
• 3+ years of management experience 
• Proven history of developing and coaching employees
• Prior experience with strategic planning, process improvement, and guiding teams to exceed goals 
• Excellent interpersonal and leadership skills 
• Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience 
• Willingness to work on weekends 
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves 

It would be great if you also had 

• Bachelor’s Degree
• Experience with Salesforce or Tableau
• An analytical mind
• Experience handling logistics

What we’ll offer in return 

• Full-Time Salary Position: (Salary Range: $70,000-$77,000)
• Medical, Dental, and Vision benefits 
• 401K with company match 
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more 

• A great wellness program to keep you healthy and happy both physically and mentally 
• Access to opportunities to expand your skillset and share your knowledge with others across the organization 

• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development 

• A seat in one of the fastest-growing companies in the country

Other requirements 

To be able to do your job at Carvana, there are some basic requirements we want to share with you. 

• Must be able to read, write, speak, and understand English. 
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. 

• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Requires to work in outdoor weather conditions.
• Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. 

• Frequently communicates with customers and must be able to exchange accurate information. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff 

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. 

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are looking for a Senior Clinical Data Engineer to join our Research Operations team, which drives the end-to-end execution of studies that drive new feature development and validation. You’ll manage the data that forms the foundation of our clinical trials—ensuring that data pipelines are fast, transparent, and comply with all applicable regulations. 

In this role, you’ll work at the frontier of R&D health sensing and gain hands-on experience with every part of the clinical database lifecycle: from design and validation through database lock and archival. Working closely with our regulatory, software, and science teams, you’ll raise the bar for how Oura runs clinical studies. 

This is a remote US role with a preference for candidates based on the East coast.

We have offices in San Francisco, San Diego and Los Angeles for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

What You’ll Do:

• Oversee the clinical data lifecycle for a portfolio of studies: ensuring timelines and data integrity are maintained.
• Work closely with research project managers, algorithm developers, data engineers, and external vendors to align data management activities with broader trial objectives.
• Identify data-related risks and implement mitigation strategies, while driving process improvements and adopting emerging technologies as needed.
• Lead data quality management, query analysis, optimization, deduplication, auditing, and validation of regulated data ecosystems.
• Develop and oversee the design of Case Report Forms (CRFs) and electronic data capture (EDC) systems to ensure accurate, complete, and protocol-compliant data collection.
• Build the Clinical Data Repository that will form the backbone of all research and regulatory work at Oura

We would love to have you on our team if you have:

• 7+ years of industry experience with clinical data management
• Fluency with regulations such as ICH GCP, 21 CFR Part 11, and standards such as CDISC (SDTM/ADaM)
• Proficiency in an industry-standard EDC system (e.g. Medidata Rave, Castor, REDCap) and data engineering tools (e.g. AWS S3, Glue, Athena; Databricks; Dagster; dbt)
• Experience bridging clinical data management and research with enterprise practices and standards
• Comfort with building dashboards using tools like Tableau or Databricks
• Flexibility with scheduling to enable calls with global collaborators

Benefits 

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1 $172,550 - $203,000
• Region 2 $158,950 - $187,000
• Region 3 $147,900 - $174,000

A recruiter can determine your zones/tiers based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI)

Compliance is critical to Klaviyo’s success. Our mission is to provide a reliable sending platform for customers by serving as an integral part of Klaviyo’s abuse prevention, detection, and response ecosystem. We balance risk mitigation with customer experience through proactive abuse detection and policy adherence with an educational mindset. The Compliance Operations Analyst plays a key role in reducing risk of abuse on the Klaviyo platform while enabling an optimal customer experience.

In this role, you’ll monitor and investigate compliance operations and abuse issues, partner with industry players and vendors, and work cross-functionally with R&D, Deliverability, and Customer teams to improve long-term outcomes across Klaviyo’s sending footprint.

Ideal candidates are deeply curious, data-driven, and excited to contribute to systems that scale. You thrive in ambiguous environments and know how to balance short-term incident response with long-term process improvement.

How You'll Make a Difference:

Monitoring & Incident Response

• Monitor anti-abuse signals, logs, and alerts to identify likely abuse and separate it from normal behavior; recommend mitigations within established guardrails.
• Investigate and address compliance and deliverability-impacting abuse events, engaging and escalating for timely response and mitigation.
• Perform customer-impacting incident triage to determine scope, urgency, and potential impact; document timelines, key facts, and execute assigned tasks with high follow-through.
• Generate and review reporting related to threat alerts and user log behavior (e.g., unwanted mail rate, time to detection, response time).

Systems & Signal Ownership

• Monitor the health of assigned signals (noise levels, failure modes) and raise issues when behavior deviates from expectations.
• Partner with Engineering and Security to test and implement signal tuning; develop in-depth knowledge of Klaviyo’s sending infrastructure and compliance policies.

Process & Operational Improvement

• Follow standard compliance workflows reliably; flag recurring pain points, failure modes, and opportunities for incremental improvement (e.g., playbook updates, dashboard filters, macro refinements).
• Enhance techniques, workflows, and tools to drive compliance team operations and support strategic growth.
• Contribute to cross-functional projects and initiatives, representing the operational voice of compliance in incident response and program design.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Cross-Functional Collaboration & Ecosystem Engagement

• Collaborate with R&D, Deliverability, Security, Customer Success, Support, and Sales; share clear summaries, route work to the right partners, and keep stakeholders informed.
• Coordinate with external vendors (e.g., Sift, aggregators, inbox providers) on day-to-day issues using established channels; document outcomes and surface recurring patterns to senior owners.
• Represent Klaviyo in the anti-abuse community by participating in conferences, forums, and mailing lists (e.g., M3AAWG).
• Stay current on industry trends and emerging threats; bring insights back to influence Klaviyo’s infrastructure strategy.

Knowledge Sharing & Team Contribution

• Write clear case notes, runbook steps, and dashboard annotations; contribute to internal guides and training content.
• Share observations from alerts and incidents with Specialists and peers; participate actively in team reviews and standups.
• Drive knowledge-sharing through documentation, cross-functional training, and thought leadership (e.g., blogs, whitepapers, internal guides).

Who You Are

• Thoughtful communicator—skilled at explaining technical processes clearly in both written and verbal channels, including to non-technical audiences.
• Self-motivated and curious—eager to dive deep into data and infrastructure to understand and solve root causes.
• Calm under pressure—with a track record of navigating fast-paced, ambiguous environments with changing priorities.
• Structured problem-solver—known for technical investigation skills and a logical approach to triage and resolution.
• Process-oriented—constantly thinking about how to improve, automate, or streamline repetitive work.
• Collaborative by nature—thriving on cross-functional partnerships and comfortable engaging directly with customers, internal stakeholders, and technical vendors.
• Growth-oriented—actively seeks feedback, practices new tools and techniques, and applies lessons learned to subsequent work.

Required

• 3+ years in a technical SaaS company, anti-abuse, trust & safety, or compliance operations role—preferably at an ESP or high-volume marketing communications provider.
• Data analysis proficiency—comfortable working with infrastructure-level and behavioral data (e.g., unwanted mail rates, time-to-detection, log behavior); able to pull and review dashboards, spot anomalies, and summarize findings into clear observations and recommendations. SQL or equivalent query experience is strongly preferred.
• AI fluency—understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop.
• Anti-abuse and fraud prevention tools—proven experience with platforms such as Sift, Stripe Radar, eHawk, or similar.
• Strong understanding of fraud and abuse landscapes, security protocols, and messaging compliance (email, SMS, privacy standards, and global regulations).
• Monitoring & alerting systems—familiarity with log analysis, signal monitoring, or SIEM-style tools (e.g., Splunk, Datadog, or equivalent); able to read and interpret system logs and alert outputs.
• Familiarity with APIs, email and text message marketing platforms, and e-commerce ecosystems.
• Proficiency with Google Workspace, Zendesk (or equivalent case management), Salesforce, and ticketing systems.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Bonus

• Presence or active participation in anti-abuse industry groups (M3AAWG, etc.).
• Experience with SMS/MMS technologies, technical writing, training, or web development.
• Python, pandas, or BI tool experience (e.g., Looker, Tableau) for deeper data analysis.
• Familiarity with workflow automation tools (e.g., Zapier, internal scripting) for building repeatable, scalable processes.

Compliance is critical to Klaviyo’s success. Our mission is to provide a reliable sending platform for customers by serving as an integral part of Klaviyo’s abuse prevention, detection, and response ecosystem. We balance risk mitigation with customer experience through proactive abuse detection and policy adherence with an educational mindset. The Compliance Operations Analyst plays a key role in reducing risk of abuse on the Klaviyo platform while enabling an optimal customer experience.

In this role, you’ll monitor and investigate compliance operations and abuse issues, partner with industry players and vendors, and work cross-functionally with R&D, Deliverability, and Customer teams to improve long-term outcomes across Klaviyo’s sending footprint.

Ideal candidates are deeply curious, data-driven, and excited to contribute to systems that scale. You thrive in ambiguous environments and know how to balance short-term incident response with long-term process improvement.

How You'll Make a Difference:

Monitoring & Incident Response

• Monitor anti-abuse signals, logs, and alerts to identify likely abuse and separate it from normal behavior; recommend mitigations within established guardrails.
• Investigate and address compliance and deliverability-impacting abuse events, engaging and escalating for timely response and mitigation.
• Perform customer-impacting incident triage to determine scope, urgency, and potential impact; document timelines, key facts, and execute assigned tasks with high follow-through.
• Generate and review reporting related to threat alerts and user log behavior (e.g., unwanted mail rate, time to detection, response time).

Systems & Signal Ownership

• Monitor the health of assigned signals (noise levels, failure modes) and raise issues when behavior deviates from expectations.
• Partner with Engineering and Security to test and implement signal tuning; develop in-depth knowledge of Klaviyo’s sending infrastructure and compliance policies.

Process & Operational Improvement

• Follow standard compliance workflows reliably; flag recurring pain points, failure modes, and opportunities for incremental improvement (e.g., playbook updates, dashboard filters, macro refinements).
• Enhance techniques, workflows, and tools to drive compliance team operations and support strategic growth.
• Contribute to cross-functional projects and initiatives, representing the operational voice of compliance in incident response and program design.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Cross-Functional Collaboration & Ecosystem Engagement

• Collaborate with R&D, Deliverability, Security, Customer Success, Support, and Sales; share clear summaries, route work to the right partners, and keep stakeholders informed.
• Coordinate with external vendors (e.g., Sift, aggregators, inbox providers) on day-to-day issues using established channels; document outcomes and surface recurring patterns to senior owners.
• Represent Klaviyo in the anti-abuse community by participating in conferences, forums, and mailing lists (e.g., M3AAWG).
• Stay current on industry trends and emerging threats; bring insights back to influence Klaviyo’s infrastructure strategy.

Knowledge Sharing & Team Contribution

• Write clear case notes, runbook steps, and dashboard annotations; contribute to internal guides and training content.
• Share observations from alerts and incidents with Specialists and peers; participate actively in team reviews and standups.
• Drive knowledge-sharing through documentation, cross-functional training, and thought leadership (e.g., blogs, whitepapers, internal guides).

Who You Are

• Thoughtful communicator—skilled at explaining technical processes clearly in both written and verbal channels, including to non-technical audiences.
• Self-motivated and curious—eager to dive deep into data and infrastructure to understand and solve root causes.
• Calm under pressure—with a track record of navigating fast-paced, ambiguous environments with changing priorities.
• Structured problem-solver—known for technical investigation skills and a logical approach to triage and resolution.
• Process-oriented—constantly thinking about how to improve, automate, or streamline repetitive work.
• Collaborative by nature—thriving on cross-functional partnerships and comfortable engaging directly with customers, internal stakeholders, and technical vendors.
• Growth-oriented—actively seeks feedback, practices new tools and techniques, and applies lessons learned to subsequent work.

Required

• 3+ years in a technical SaaS company, anti-abuse, trust & safety, or compliance operations role—preferably at an ESP or high-volume marketing communications provider.
• Data analysis proficiency—comfortable working with infrastructure-level and behavioral data (e.g., unwanted mail rates, time-to-detection, log behavior); able to pull and review dashboards, spot anomalies, and summarize findings into clear observations and recommendations. SQL or equivalent query experience is strongly preferred.
• AI fluency—understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop.
• Anti-abuse and fraud prevention tools—proven experience with platforms such as Sift, Stripe Radar, eHawk, or similar.
• Strong understanding of fraud and abuse landscapes, security protocols, and messaging compliance (email, SMS, privacy standards, and global regulations).
• Monitoring & alerting systems—familiarity with log analysis, signal monitoring, or SIEM-style tools (e.g., Splunk, Datadog, or equivalent); able to read and interpret system logs and alert outputs.
• Familiarity with APIs, email and text message marketing platforms, and e-commerce ecosystems.
• Proficiency with Google Workspace, Zendesk (or equivalent case management), Salesforce, and ticketing systems.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Bonus

• Presence or active participation in anti-abuse industry groups (M3AAWG, etc.).
• Experience with SMS/MMS technologies, technical writing, training, or web development.
• Python, pandas, or BI tool experience (e.g., Looker, Tableau) for deeper data analysis.
• Familiarity with workflow automation tools (e.g., Zapier, internal scripting) for building repeatable, scalable processes.

Compliance is critical to Klaviyo’s success. Our mission is to provide a reliable sending platform for customers by serving as an integral part of Klaviyo’s abuse prevention, detection, and response ecosystem. We balance risk mitigation with customer experience through proactive abuse detection and policy adherence with an educational mindset. The Compliance Operations Analyst plays a key role in reducing risk of abuse on the Klaviyo platform while enabling an optimal customer experience.

In this role, you’ll monitor and investigate compliance operations and abuse issues, partner with industry players and vendors, and work cross-functionally with R&D, Deliverability, and Customer teams to improve long-term outcomes across Klaviyo’s sending footprint.

Ideal candidates are deeply curious, data-driven, and excited to contribute to systems that scale. You thrive in ambiguous environments and know how to balance short-term incident response with long-term process improvement.

How You'll Make a Difference:

Monitoring & Incident Response

• Monitor anti-abuse signals, logs, and alerts to identify likely abuse and separate it from normal behavior; recommend mitigations within established guardrails.
• Investigate and address compliance and deliverability-impacting abuse events, engaging and escalating for timely response and mitigation.
• Perform customer-impacting incident triage to determine scope, urgency, and potential impact; document timelines, key facts, and execute assigned tasks with high follow-through.
• Generate and review reporting related to threat alerts and user log behavior (e.g., unwanted mail rate, time to detection, response time).

Systems & Signal Ownership

• Monitor the health of assigned signals (noise levels, failure modes) and raise issues when behavior deviates from expectations.
• Partner with Engineering and Security to test and implement signal tuning; develop in-depth knowledge of Klaviyo’s sending infrastructure and compliance policies.

Process & Operational Improvement

• Follow standard compliance workflows reliably; flag recurring pain points, failure modes, and opportunities for incremental improvement (e.g., playbook updates, dashboard filters, macro refinements).
• Enhance techniques, workflows, and tools to drive compliance team operations and support strategic growth.
• Contribute to cross-functional projects and initiatives, representing the operational voice of compliance in incident response and program design.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Cross-Functional Collaboration & Ecosystem Engagement

• Collaborate with R&D, Deliverability, Security, Customer Success, Support, and Sales; share clear summaries, route work to the right partners, and keep stakeholders informed.
• Coordinate with external vendors (e.g., Sift, aggregators, inbox providers) on day-to-day issues using established channels; document outcomes and surface recurring patterns to senior owners.
• Represent Klaviyo in the anti-abuse community by participating in conferences, forums, and mailing lists (e.g., M3AAWG).
• Stay current on industry trends and emerging threats; bring insights back to influence Klaviyo’s infrastructure strategy.

Knowledge Sharing & Team Contribution

• Write clear case notes, runbook steps, and dashboard annotations; contribute to internal guides and training content.
• Share observations from alerts and incidents with Specialists and peers; participate actively in team reviews and standups.
• Drive knowledge-sharing through documentation, cross-functional training, and thought leadership (e.g., blogs, whitepapers, internal guides).

Who You Are

• Thoughtful communicator—skilled at explaining technical processes clearly in both written and verbal channels, including to non-technical audiences.
• Self-motivated and curious—eager to dive deep into data and infrastructure to understand and solve root causes.
• Calm under pressure—with a track record of navigating fast-paced, ambiguous environments with changing priorities.
• Structured problem-solver—known for technical investigation skills and a logical approach to triage and resolution.
• Process-oriented—constantly thinking about how to improve, automate, or streamline repetitive work.
• Collaborative by nature—thriving on cross-functional partnerships and comfortable engaging directly with customers, internal stakeholders, and technical vendors.
• Growth-oriented—actively seeks feedback, practices new tools and techniques, and applies lessons learned to subsequent work.

Required

• 3+ years in a technical SaaS company, anti-abuse, trust & safety, or compliance operations role—preferably at an ESP or high-volume marketing communications provider.
• Data analysis proficiency—comfortable working with infrastructure-level and behavioral data (e.g., unwanted mail rates, time-to-detection, log behavior); able to pull and review dashboards, spot anomalies, and summarize findings into clear observations and recommendations. SQL or equivalent query experience is strongly preferred.
• AI fluency—understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop.
• Anti-abuse and fraud prevention tools—proven experience with platforms such as Sift, Stripe Radar, eHawk, or similar.
• Strong understanding of fraud and abuse landscapes, security protocols, and messaging compliance (email, SMS, privacy standards, and global regulations).
• Monitoring & alerting systems—familiarity with log analysis, signal monitoring, or SIEM-style tools (e.g., Splunk, Datadog, or equivalent); able to read and interpret system logs and alert outputs.
• Familiarity with APIs, email and text message marketing platforms, and e-commerce ecosystems.
• Proficiency with Google Workspace, Zendesk (or equivalent case management), Salesforce, and ticketing systems.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Bonus

• Presence or active participation in anti-abuse industry groups (M3AAWG, etc.).
• Experience with SMS/MMS technologies, technical writing, training, or web development.
• Python, pandas, or BI tool experience (e.g., Looker, Tableau) for deeper data analysis.
• Familiarity with workflow automation tools (e.g., Zapier, internal scripting) for building repeatable, scalable processes.

Who you are:

Hometap is seeking a process-oriented and technically fluent Senior Product Manager to drive material value to our Underwriting decision-making and Operations teams. Reporting to the Platform Team’s Head of Product, you'll work cross-functionally to ideate, evaluate, and deliver impactful improvements to our Originations processes and the systems that power them. You are a systems thinker with a pragmatic approach to problem-solving, who appreciates the human factors in technology and process. 

What you'll do:

• Lead the implementation and ongoing optimization of Hometap's third-party workflow systems, ensuring they're configured, adopted, and continuously improved
• Identify and eliminate process inefficiencies across underwriting and operations workflows, translating pain points into prioritized product opportunities
• Establish yourself as an internal authority on mortgage tech, fintech, and workflow tooling, staying current on vendors, capabilities, and emerging solutions that could improve underwriting speed and quality
• Collaborate with Investment Operations and Engineering to design and deliver integrations that reduce manual effort and operational cost
• Iterate on staff-facing experiences with an empathetic perspective on the day-to-day jobs our staff performs
• Test and scale each delivery with data analysis, A/B testing, phased rollouts, and user research
• Build and maintain dashboards to track KPIs, analyze operational performance, and surface actionable insights regularly
• Communicate process improvement recommendations and ROI to key stakeholders across the organization, including senior leadership
• Advocate for platform-level changes that empower and facilitate testing of new Homeowner experiences

What you bring:

• 4+ years of product management experience, preferably with both B2B and B2C exposure; strong preference for fintech, proptech, or mortgage origination experience
• Hands-on familiarity with mortgage origination systems, workflow automation platforms, or related fintech infrastructure
• A demonstrable history of cost-reducing integrations and process improvements with measurable outcomes
• Passion for intuitive, pragmatic user experiences, especially for internal tooling
• Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
• Experience integrating AI/ML models and automation into production workflow systems, including prompt engineering, API orchestration, and translating business logic into intelligent decision pipelines
• Comfort with AI based prototyping and rapid solutioning to facilitate alignment and collaboration
• Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
• Self-awareness and time management skills to balance multiple projects at once and know when to ask for help

The Revenue Operations team is seeking an operational all-star to serve as a key bridge across our Go-To-Market teams, including Sales, Success, Marketing, and Enablement. This role will play a critical part in driving cross-functional initiatives from inception to completion by identifying both short- and long-term improvements to our revenue operations processes. If you’re excited to grow your impact through data, systems, and strategy—and see that impact daily—this role is for you.

What you’ll do:

• Drive operational excellence across GTM functions by analyzing performance, identifying inefficiencies, and implementing scalable process improvements.
• Partner with cross-functional stakeholders (Sales, Marketing, Customer Success, Enablement) to design and optimize solutions that support business growth.
• Build and maintain Salesforce configurations, including flows, validation rules, assignment logic, and other system enhancements within the broader Salesforce ecosystem.
• Support and implement new business requirements tied to GTM initiatives, ensuring alignment with operational goals and KPIs.
• Manage and improve data integrity within Salesforce, including aligning data definitions, reporting logic, and governance standards.
• Identify and implement AI-powered automation opportunities across GTM workflows to drive measurable operational efficiency.
• Build and maintain reports and dashboards to deliver actionable insights across revenue teams; leverage BI tools where applicable.
• Analyze data across the customer lifecycle to identify opportunities to improve go-to-market strategies and productivity metrics.
• Troubleshoot system issues and support day-to-day operational requests via JIRA or similar ticketing systems.
• Create and maintain technical and process documentation for new and existing workflows and system enhancements.
• Participate in agile processes, including backlog refinement and prioritization of operational work.

Who you are:

• Bachelor’s degree in Business Administration or a related field.
• 2–4 years of experience in revenue operations, sales operations, marketing operations, or general business operations (SaaS experience preferred).
• Salesforce experience required (1–2 years of administration experience preferred); Salesforce Administrator certification preferred, with additional certifications a plus.
• Strong analytical and problem-solving skills with experience using data to drive decisions and process improvements.
• Experience building reports and dashboards; familiarity with BI tools (e.g., Tableau) is a plus.
• Hands-on experience evaluating and applying AI tools to streamline revenue operations workflows and surface actionable insights.
• Proficiency in Excel; experience with SQL and/or SOQL is a plus.
• Strong understanding of go-to-market processes, sales metrics, and customer lifecycle management.
• Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment.
• Strong communication and interpersonal skills, with the ability to translate business needs into technical solutions.
• Experience creating technical and process documentation to support operational scalability.

About Formlabs:

Do you want to change how the world creates? 

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Opportunity:

We are spinning up Form Now, a new service-based initiative designed to bridge the gap between desktop 3D printing and industrial-scale production. We are looking for an entrepreneurial leader to join a small, elite team at our Headquarters in Massachusetts, to take this from pre-launch to a national scale. This isn’t just a product role; it’s a mandate to build a business.

Your mandate is to act as a mini-CEO: rapidly identify, develop, and scale the Form Now service model within Formlabs. We value a bias for action, comfort with ambiguity, and deep ownership over outcomes.

We are seeking results-focused leaders and entrepreneurs who can move from high-level GTM strategy to "on-the-floor" operations in a single afternoon. You will own the evolution of this service, ensuring we don't just ship parts, but redefine how engineers and designers access manufacturing.

What You’ll Do:

• Act as the ultimate Product Owner and Lead for Form Now, identifying unmet user needs in the service bureau market and high-potential market gaps.
• Create and lead a multi-disciplinary team. You’ll be responsible for the "full stack" of the service, from the digital storefront and software integration to the physical production and shipping logistics.
• Make high-stakes decisions on pricing, hardware utilization, and Go-To-Market (GTM) tactics that directly impact the trajectory of this new venture.
• Work at the intersection of engineering, sales, product, and manufacturing.

You:

• You are a tinkerer, a service bureau veteran, or an ex-founder who thrives on complexity and doesn’t wait for permission. You get results.
• You have previously built a business or a significant new venture. A massive plus if you have founded or led a service bureau, digital manufacturing startup, or a fabrication-focused company.
• You aren't just a "product person" or an "ops person." You understand how GTM strategy, customer acquisition, and technical hardware operations must work in harmony.
• You possess the “get it done” mindset—the hustle to do whatever it takes, whether it’s pitching a cornerstone customer, optimizing a production workflow, or debugging a logistics bottleneck.
• You excel at hiring and leading teams in a constantly changing, high-standard environment.

Bonus Skills:

• Direct experience in the 3D printing service bureau industry or digital fabrication.
• Degree in Mechanical Engineering, Robotics, Computer Science, or a related technical field.
• MBA or experience in a high-growth GTM/Operations role.
• Familiarity with manufacturing standards and compliance (ISO, medical, etc.).
• Experience with Tableau, SQL, or building custom operational dashboards.

Curious what it’s like to build products at Formlabs? Learn more how Formlabs is the "sweet spot" for entrepreneurial product leaders in this short interview with senior SLS leader Matt Ewertowski:

Our Perks & Benefits:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Remote

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Remote

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Remote

Reports to: Director, FPA
Location: Houston, TX or Boston, MA (Hybrid)

A quick snapshot…
As FP&A Manager at Conga you’ll support the maintenance of our corporate financial model inputs, monthly financial close processes, reporting, and analytics needs, and then some. You’ll develop relationships across the Product (R&D) organizations to enhance and improve the accuracy and understanding of budgets, forecasts, and analyses. You’ll help to expand the support the Product organization through pricing analysis and product roadmap prioritization.

Why it’s a big deal…  
At Conga, our Finance team is essential to our success. You’ll be part of the critical support for our operational management team, executive leadership team, and board of directors.

Are you the person we’re looking for?  
Related experience. You have 5 or more years in FP&A, corporate strategy, or related fields. You have specific history in supporting and working with executive leadership of a R&D at a SaaS company. You’ve played a role in creating robust financial analyses, models, reports, and dashboards that facilitate business decisions – especially using Excel. You have a vast understanding of accounting, finance, and operations principles and can help others understand and apply those concepts.

Influence change. You take initiative to understand the business’s needs and challenges, maybe more than they understand it themselves. You form quality, robust recommendations through the knowledge you acquire, data sources, and existing processes – and you use those recommendations to create scalable solutions that will help immediately and in the future. Because of the transparency, authenticity, humility, and knowledge you bring, your peers, partners, and business leaders trust the information you provide to influence key decisions.

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirt.  

Industry expertise. Let’s face it, understanding and prior experience supporting a Product (R&D) organizations at a software (SaaS) company is a must.

 Education. Successful completion of a bachelor’s degree in Finance, Accounting, Economics, or Business Administration is highly preferred.

Here’s what will give you an edge…

Tools and systems experience. 

• You’ve worked hands-on with FP&A relational databases, BI tools (Power BI, Tableau, etc.), and Salesforce reporting.
• You’ve facilitated due diligence or assisted in corporate development processes such as M&A, capital raises, etc.
• You have worked within FP&A tools such as Adaptive Insights, Anaplan, etc.

Quality oriented. You rarely make mistakes because you have good processes in place to ensure that every detail is correct. But in those rare occasions when errors are realized (let’s face it, it happens to the best of us from time to time), you own them, correct them, learn from them, and then quickly adjust and communicate processes to ensure the same mistake doesn’t happen twice. It’s your transparency, authenticity, and humility that sets you apart from the rest.

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, the Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense.

#LI-BR1

Role: Senior Software Engineer 
Reports to: Sr. Manager, Software Engineering 
Location: Houston, TX; Boston, MA; 

A quick snapshot…
As a Senior Software Engineer at Conga, you will be a key contributor to the design, development, and deployment of advanced AI and generative AI-based products. You will drive technical innovation, lead complex projects, and collaborate closely with cross-functional teams to deliver high-quality, scalable, and maintainable solutions. This role requires a strong background in software development, AI/ML techniques, and DevOps practices, along with the ability to mentor junior engineers and contribute to strategic technical decisions.

Why it’s a big deal…
As a Senior Software Engineer, you will play a critical role in shaping the future of Conga’s AI-powered product portfolio. You’ll lead the development of scalable, production-grade solutions that bring generative AI capabilities to life, while influencing architecture, engineering best practices, and delivery execution. Your work will directly impact product innovation, platform reliability, and the ability of our teams to build intelligent, high-performing solutions at scale.

Are you the person we’re looking for?   

Related experience.

At least 6 years of professional software development experience, including significant experience building AI/ML or generative AI applications. Demonstrated success developing scalable, production-grade software solutions and leading complex technical initiatives from design through deployment.

Technical Expertise:

• Advanced proficiency in Python, FastAPI, PyTest, Celery, and other Python frameworks
• Deep understanding of software design patterns, object-oriented programming, and concurrency
• Strong experience with cloud technologies such as GCP, AWS, or Azure
• Experience with containerization and orchestration tools such as Docker and Kubernetes
• Familiarity with CI/CD practices, version control systems such as GitHub, and work tracking tools such as JIRA
• Knowledge of generative AI frameworks such as LangChain and LangGraph, along with MLOps and AI lifecycle management
• Experience deploying and monitoring AI models in cloud environments
• Bachelor’s degree in Computer Science, Engineering, or a related technical field; Master’s degree preferred

Education: A bachelor’s degree in Computer Science, Engineering or equivalent 

Here’s what will give you an edge… 

• Hands-on experience with advanced machine learning algorithms, including generative models, NLP, and transformers
• Knowledge of industry-standard AI frameworks such as TensorFlow and PyTorch
• Experience with data preprocessing, model evaluation, and AI model optimization
• Proficiency with relational and NoSQL databases such as MongoDB, MSSQL, and PostgreSQL
• Experience with analytics platforms such as BigQuery, Snowflake, or Tableau
• Familiarity with messaging systems such as Kafka
• Experience with test automation tools and CI/CD tooling, including Terraform and GitHub Actions
• Advanced knowledge of GCP technologies such as Vertex AI, BigQuery, GKE, GCS, and Dataflow, particularly for deploying AI models at scale 

Responsibilities:

• Design, develop, and optimize high-quality code for complex software applications and systems, maintaining high standards of performance, scalability, and maintainability
• Lead end-to-end development of generative AI solutions, from data collection and model training to deployment and optimization
• Experiment with cutting-edge generative AI techniques to enhance product capabilities and performance
• Take ownership of architecture and technical decisions for AI/ML projects
• Mentor junior engineers, review code for adherence to best practices, and promote technical excellence across the team
• Lead execution and delivery of features, managing project scope, timelines, and priorities in collaboration with product managers
• Proactively identify and mitigate risks to support successful, on-time delivery
• Contribute to architectural design and planning for new features, ensuring solutions are scalable, reliable, and maintainable
• Conduct rigorous code reviews and provide actionable feedback that supports team growth and software quality
• Design and implement robust test suites to ensure code quality and system reliability
• Advocate for test automation and CI/CD pipelines to streamline testing and maintain service health
• Monitor and maintain the health of deployed services using telemetry and performance indicators
• Perform root cause analysis for incidents and drive preventive measures to improve system reliability
• Operate in a DevOps model, taking end-to-end ownership of features and services in production
• Create and maintain thorough documentation for code, processes, and technical decisions
• Contribute to knowledge sharing and continuous improvement across the engineering organization

#LI-BR1

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

Job Description

As a leader on the Customer Analytics team, reporting to the Head of Customer Analytics, this role will help shape the strategy of Activations & Adoption at SimpliSafe and tell that story to influence C-suite and board-level decisions. You will own analytics across device setup, hardware adoption, subscription activation, and ongoing customer engagement — including signals like app usage, arming behaviors, camera utilization, and RMR growth. This role leads a team responsible for building and maintaining the reporting, experimentation frameworks, and forecasts for some of the department's most critical metrics, and requires close cross-functional collaboration with Customer Lifetime Value, Acquisition, and Operational teams.

Key Responsibilities: 

• Own analytics across device setup, hardware adoption, subscription activation, and engagement — translating complex, multi-domain data into clear narratives that drive business decisions at the C-suite and board level.
• Develop and maintain an Activations & Adoption Analytics roadmap through close partnership with Customer Lifetime Value leadership to maximize the value being driven by the team.
• Define success criteria for key initiatives and lead measurement design end-to-end — including A/B and multivariate experiment design, statistical methodology selection, and clear interpretation of results for business stakeholders.
• Champion the adoption of AI-assisted analytics workflows — including LLM-based tools, automated insight generation, and AI-augmented analysis — to increase the team's analytical throughput and the depth of insights delivered to the business.
• Create reports and data-driven presentations with impact; identify trends in data and translate findings into compelling formats including text, charts, graphs, and dashboards.
• Lead strategic analytics efforts from definition through implementation, managing stakeholders and collaborating effectively across diverse cross-functional teams.
• Serve as an expert in business performance management, partnering with business owners to define, implement, and continuously improve core KPIs.
• Develop analysts through coaching, structured feedback, and meaningful stretch assignments — building a team that grows in both technical capability and business influence over time.

Qualifications

• 5+ years of experience in Analytics
• BA/BS degree or comparable experience; MBA a plus
• Demonstrated experience managing and developing analytical teams
• Proven ability to design, execute, and interpret experiments (A/B, multivariate) with statistical rigor — and to coach others to do the same
• Excellent communication skills; able to translate complex quantitative findings into compelling, actionable narratives for non-technical audiences including senior leadership
• Demonstrated ability to partner with business leads and non-technical stakeholders using data to influence key decisions
• Working experience with AI tools (e.g., Claude, Hex AI, or similar) — not just as a user, but with a genuine point of view on how AI changes what's possible for an analytics team
• Experience with data visualization tools such as Tableau a plus
• Must be both a doer and a thinker — we move fast and everyone rolls up their sleeves

What Success Looks Like in Year One

• A clearly owned and trusted Activations & Adoption KPI framework that stakeholders rely on for decision-making
• A functioning experimentation pipeline with consistent, rigorous measurement design
• A number of meaningful AI-assisted workflows embedded in team routines that demonstrably increases throughput or insight quality
• A team that has grown in capability and that business partners actively seek out as strategic advisors — not just reporters

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $127,700 - $170,200.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors. 

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

Job Description

As a leader on the Customer Analytics team, reporting to the Head of Customer Analytics, this role will help shape the strategy of Activations & Adoption at SimpliSafe and tell that story to influence C-suite and board-level decisions. You will own analytics across device setup, hardware adoption, subscription activation, and ongoing customer engagement — including signals like app usage, arming behaviors, camera utilization, and RMR growth. This role leads a team responsible for building and maintaining the reporting, experimentation frameworks, and forecasts for some of the department's most critical metrics, and requires close cross-functional collaboration with Customer Lifetime Value, Acquisition, and Operational teams.

Key Responsibilities: 

• Own analytics across device setup, hardware adoption, subscription activation, and engagement — translating complex, multi-domain data into clear narratives that drive business decisions at the C-suite and board level.
• Develop and maintain an Activations & Adoption Analytics roadmap through close partnership with Customer Lifetime Value leadership to maximize the value being driven by the team.
• Define success criteria for key initiatives and lead measurement design end-to-end — including A/B and multivariate experiment design, statistical methodology selection, and clear interpretation of results for business stakeholders.
• Champion the adoption of AI-assisted analytics workflows — including LLM-based tools, automated insight generation, and AI-augmented analysis — to increase the team's analytical throughput and the depth of insights delivered to the business.
• Create reports and data-driven presentations with impact; identify trends in data and translate findings into compelling formats including text, charts, graphs, and dashboards.
• Lead strategic analytics efforts from definition through implementation, managing stakeholders and collaborating effectively across diverse cross-functional teams.
• Serve as an expert in business performance management, partnering with business owners to define, implement, and continuously improve core KPIs.
• Develop analysts through coaching, structured feedback, and meaningful stretch assignments — building a team that grows in both technical capability and business influence over time.

Qualifications

• 5+ years of experience in Analytics
• BA/BS degree or comparable experience; MBA a plus
• Demonstrated experience managing and developing analytical teams
• Proven ability to design, execute, and interpret experiments (A/B, multivariate) with statistical rigor — and to coach others to do the same
• Excellent communication skills; able to translate complex quantitative findings into compelling, actionable narratives for non-technical audiences including senior leadership
• Demonstrated ability to partner with business leads and non-technical stakeholders using data to influence key decisions
• Working experience with AI tools (e.g., Claude, Hex AI, or similar) — not just as a user, but with a genuine point of view on how AI changes what's possible for an analytics team
• Experience with data visualization tools such as Tableau a plus
• Must be both a doer and a thinker — we move fast and everyone rolls up their sleeves

What Success Looks Like in Year One

• A clearly owned and trusted Activations & Adoption KPI framework that stakeholders rely on for decision-making
• A functioning experimentation pipeline with consistent, rigorous measurement design
• A number of meaningful AI-assisted workflows embedded in team routines that demonstrably increases throughput or insight quality
• A team that has grown in capability and that business partners actively seek out as strategic advisors — not just reporters

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $127,700 - $170,200.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors. 

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

Your Role:

This role is responsible for leading the Data, Analytics & Insights capabilities for the Commercial Organization, and delivering the strategic leadership required to transform data into action for the US Commercial Team. Reporting to the Senior Vice President, Rare, this role will enhance our data, analytics, and insights strategy and capabilities to drive actionable insights to fuel peak performance of the US Commercial team for OGSIVEO + launch asset with Sarcoma and NF1PN disease areas.

This role will champion SpringWorks Therapeutics’ position as a leader in Rare Disease and Oncology by leveraging proven domain expertise, a passion for maintaining a purpose-built, high functioning commercial data ecosystem, , the drive to be a forward-thinking thought partner for commercial stakeholders and a track record of delivering best-in-class analytical capabilities. This individual will also serve as an integral member of the Commercial Leadership Team and Enterprise Data Strategy Team, working closely with key commercial and G&A business partners to cultivate a connected data and analytics environment.

This role will lead a team of D&A experts to maximize commercial opportunities, mitigate risks and while continuously improving all aspect of D&A operations. This leader will be the key liaison with our information technology and key external vendors to ensure a smooth and transparent transition of raw data to ley insights. This leader will be the fundamental driver for data strategy, dashboards and executive reporting, marketing mix optimization assessments, data purchasing agreements, targeting, sales reporting and integrated digital, cross-channel analytics and much more.

Location Classification – Hybrid: ​

This role will be required to work onsite 2 days a week (Tuesday and Wednesday), or more depending on business needs. #LI-Hybrid​

Essential Duties and Responsibilities:  

• Supports the Senior Vice President, Rare with decision-making on critical items shaping the commercial business. Briefs management on relevant developments to inform commercial strategy and development
• Shapes the vision, design, and development of the commercial data, Analytics & Insights function, including roles, accountabilities, and systems
• Lead the design, development, implementation, and maintenance of commercial data ecosystem to include data strategy, sourcing, integration, and management; data infrastructure build and implementation; analytics and reporting needs assessment and development; key vendor partner identification and integration; etc.
• Leveraging deep domain expertise and expert consultative and collaboration skills to support the advancement of the business strategy, inform current and emerging priorities and ensure that relevant data and analytical capabilities are in place to inform the identification of HPCs who treat eligible patients
• Work with other commercial functions to define KPIs and ensure methods are in place to measure and report on them on a regular basis to assess performance
• Responsible for building, evolving and innovating a best in industry sales reporting and insight environment leveraging our internal data streams to present opportunities and challenges in near real time
• Ensures transparency into key drivers and sensitivities so that the Commercial Organization remains agile and data-driven in its decision making for key business activities, e.g., go-to-market strategy, early-stage product evaluation to support business cases, business prioritization, customer segmentation and targeting, market performance
• Ensure Commercial Data Analytics & Insights team is working effectively with cross-functional commercial partners in Marketing, Market Access, Sales, and Commercial Training & Development
• Hires, mentors, and develops talent in alignment with business needs and succession goals for Commercial and SpringWorks, championing a learning and teaching environment
• Manages department budgets and resources
• Defines processes that evolve the capability of the department
• Works closely with compliance and ensure alignment with internal and external guidelines
• Establishes succinct, well-defined, traceable business metrics and reporting
• Is a key liaison with internal IT and Operations to ensure values driven communication, awareness and accountability
• Performs other duties and responsibilities as assigned

Role Requirements:

• Education: BA or BS degree required. Advanced degree in analytics, biotechnology, and/or business management preferred
• 12+ years analytics experience in Rare Diseases and/or Oncology with a bachelor’s degree; or 10 years and a master’s degree or a PhD with 6 years experience; or equivalent experience
• 6+ years forming and leading teams of technical analytics and insights experts with 1 year of managing multiple functions
• Experience advanced/predictive analytics
• US experience
• Demonstrated ability to a attract, retain, and develop high-performing data & analytic talent
• Strong track record of successfully translating business needs into effective insight solutions that exceed expectations
• Strong working knowledge of critical steps involved in the “analytic to business action” process, including data strategy, acquisition, management, insights generation & insights delivery
• Extensive experience working with data aggregators, Specialty pharmacy and Distributors channel data, patient support data, ICD-10, EHR, etc.
• Expert proficiency on data sources required to understand the patient journey, including but not limited to traditional data sources (e.g., EMR/claims, payer, channel, Longitudinal claims data, and consumer data) as well as emerging data sources (e.g., social media, survey data, lab, etc.)
• Master level proficiency with excel and common reporting tools (Tableau, Qlik, Power BI, etc.) is required, ability to work in common programming languages is strongly preferred (SQL, R, etc.)
• Deeply understands catalysts and technology innovations driving shifts in data marketplaces (e.g., AI, machine learning, and the rise of “map makers”)
• Strong player/coach skills and team-based leadership
• Proven track record of team development
• Strong general management skills
• Recent experience leading teams and self in high growth, fast paced, and start-up like environments
• Refined executive presentation skills
• Excellent ability to engage, influence and navigate senior and complex stakeholders
• Strong ability to manage multiple stakeholders to achieve shared objectives
• Strong ability to motivate and develop team
• Proactive with preference for advising and coaching colleagues 
• Agile in an evolving environment
• Innovative mindset to do things creatively and differently
• Resilient with the ability to influence and deliver in an ambiguous environment
• Strong learning agility
• Model SpringWorks Leadership Principles to drive a collaborative function that embraces innovation and drives superior employee experience through growth management
• Embody the SpringWorks Values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual and teams’ performance
• Strong interpersonal communication skills to collaborate with colleagues, stakeholders, and vendors effectively and clearly in a remote hybrid work environment
• Ability to travel occasionally including overnight stay driven by business need

SpringWorks Leadership Principles:

• Change Steward - Recognize that change is essential; set goals that align to the Company’s strategy and create positive momentum for change; adapt business practices as necessary to adjust to ever changing requirements
• Excellence Driver - Drive high performance and ownership through an open dialog; recognize performance, empower teams and create accountability for results
• Growth Coach - Set clear expectations, provide frequent feedback, coaching, and encourage continuous learning; leverage individual strengths to help SpringWorkers unleash their potential and grow in their jobs and careers
• Community Builder - Establish connections with others to build strong teams that trust each other and are great at collaborating to achieve goals; create a diverse, inclusive, and psychologically safe environment

Compensation and Benefits:
The expected salary range for this position is $269,600.00 - $370,700. Actual pay will be determined based on experience, qualifications, location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

Data Solutions Engineer

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We're a high-growth AI and Data company scaling rapidly.

We are hiring a Data Solutions Engineer to articulate and champion the AcuityMD approach to data and how it drives business results for our MedTech customers. You will be customer-facing and will build relationships throughout the customer journey, across both pre- and post-sales interactions. You will help prospects overcome data hurdles during the sales process, and help our customers envision the value of AcuityMD for their teams.

The Team

We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from day one.

We strongly encourage people of all backgrounds to apply.

Responsibilities

• Demonstrate, showcase, and explain AcuityMD’s approach to core data, data quality, and algorithms to prospects
• Articulate how AcuityMD data products contribute to critical functionality and support our business case with prospects
• Collaborate with prospects and customers to define business requirements related to AcuityMD core data or algorithms
• Serve as the primary point of contact for prospects on all data-related questions
• Maintain deep expertise in the functionality, underlying data and business case for all aspects of the AcuityMD platform
• Collaborate with the sales and product teams to uncover and address business and data challenges in the pre-sales process
• Collaborate with the implementations team to serve as an subject matter expert for using healthcare data (e.g., medical claims) to drive Targeting strategies
• Interface with product and product marketing teams to refine messaging and product roadmap

Your Profile

• You have 5+ years of experience serving as a healthcare data subject matter expert as a healthcare consultant, sales engineer, account executive, or customer-facing similar role
• You have a deep understanding of medical claims and other healthcare data
• You are passionate about harnessing data and algorithms to drive MedTech commercial effectiveness or sales enablement
• You have an excellent ability to craft and deliver tailored sales and data-centric or technical presentations
• You have executive-level communication skills (both in presentation and writing), and can effectively communicate sophisticated business software and data concepts
• You are highly empathetic to customer needs
• You have great interpersonal skills and are enthusiastic about teaching data

Nice to Haves

• You have experience managing and/or selling enterprise SaaS, healthcare data, or healthcare consulting projects
• You have experience using Looker, Tableau, PowerBI, or similar BI-tools to prepare customer-facing reports
• You are proficient in using SQL (or equivalent) to understand and build empathy for healthcare datasets

You must have an eligible work permit in the USA to be considered for this position.

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE salary range: $150,000-$300,000

We Offer:

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Bready* to make a change?

The Fintech Risk team at Toast is responsible for driving risk informed growth for the rapidly expanding Toast Fintech line of business. We are seeking a Principal Credit Risk Analyst to lead the evaluation, monitoring, and optimization of credit risk across our lending portfolio. This role will be critical in balancing growth opportunities with prudent risk management, ensuring sustainable performance of both existing and new lending products. You’ll leverage data, advanced analytics, and cross-functional collaboration to shape how Toast assesses and manages credit risk. Your work will directly influence product design, portfolio performance, and the financial health of our merchant partners.

About this roll* (Responsibilities) 

Credit Risk Strategy & Portfolio Management

• Lead the design and execution of Toast’s credit risk strategy across multiple lending products and lifecycle stages.
• Develop and refine risk frameworks, policies, and performance metrics that balance growth and credit quality.
• Monitor and interpret portfolio performance, identifying emerging risks, opportunities, and portfolio optimization levers.

Product Growth & Innovation

• Partner with Product, Finance, Data Science, and Operations to launch and scale new lending products responsibly
• Define credit strategies that align with growth targets while maintaining risk appetite
• Support pricing, underwriting, and account management strategies to optimize customer acquisition and retention

Analytics & Decisioning

• Build and enhance risk models (scorecards, forecasting, loss models) leveraging advanced analytics
• Perform deep-dive portfolio analyses to support data-driven decision-making
• Evaluate external data sources, credit bureaus, and alternative data providers to strengthen risk assessment

Governance & Reporting & Leadership

• Ensure alignment with regulatory requirements and internal risk management frameworks
• Deliver clear, actionable insights to senior leadership and governance committees.
• Represent the Fintech Risk team as a thought leader, mentoring analysts and influencing decision-making across the organization.

Do you have the right ingredients*? (Requirements)

• • 8+ years of experience in credit risk strategy, analytics, or portfolio management, ideally within fintech, SMB lending, or financial services.
  • Masters Degree or higher in a quantitative field (Mathematics / Statistics / Economics / Finance / Operations Research, etc)
  • Proven track record in managing and scaling lending products across lifecycle stages
  • Strong proficiency in statistical/analytical tools (SQL, Python, R, SAS, or similar) and data visualization tools (Tableau, Hex, or similar)
  • Experience with credit risk analytics/modeling, stress testing, and portfolio management
  • Proficient verbal and written communication skills for interpreting analytic results to technical and non-technical audiences
  • Exceptional problem-solving and critical-thinking ability
  • Strong communication skills with the ability to influence stakeholders across all levels
  • Leadership presence with experience mentoring analysts or leading cross-functional initiatives

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Customer Education Specialists nurture growth and foster community among Klaviyo’s customer base. You’ll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited to, small group trainings, large webinars, in-person events, and personalized in-person workshops. You’ll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need. Your key partnership will be with the Curriculum Development team - aligning on key learning objectives, measuring success, and iterating based on quantitative and qualitative information.

This role is for a highly passionate and results-driven individual who thrives on data and excels in live presentation settings. You will be responsible for driving adoption and success across a customer base of thousands of emerging brands by deploying various training formats. You must be an expert communicator and project manager, capable of writing and speaking in a way to inspire and drive action, and you will need to be exceptionally clear and direct to drive teams of cross-functional groups to meeting challenging goals. We are interested in individuals who enjoy finding creative solutions to unique problems, who thrive in challenging situations, and want to apply these skills to solve problems for customers using our software at scale.

How You'll Make a Difference

• Facilitate customer success and growth by driving key training-related KPIs (e.g., product adoption, feature usage, customer retention) throughout the customer lifecycle.
• Support a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer-centric approach.
• Develop and launch new 1-to-many training strategies that increase overall training attendance and content consumption.
• Deliver engaging trainings to a variety of audience sizes from 1-on-1 to sessions over 1k attendees.
• Deliver actionable insights to stakeholders that directly inform curriculum changes or product feature roadmaps.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• You’re a customer success champion with a track record for building and nurturing relationships through live trainings and webinars.
• Exceptional project management skills with a proven track record of managing projects to successful, on-time completion.
• Stellar written and verbal communication skills across all channels (in-person, phone, video, and email).
• Proven comfort and experience presenting live, on camera, and creating digestible and engaging live sessions and videos; you are an exceptional storyteller.
• You thrive on data and use Excel, Tableau, or similar software, to turn data into actionable insights.
• You are passionate about marketing, especially engaging DTC brands, and ideally have a strong background in marketing.
• You effectively balance smart strategy with relevant content that helps businesses grow while hitting challenging goals.
• You thrive in a fast-paced, adaptable environment with multiple priorities.
• You enjoy working on collaborative cross-functional teams.
• You ideally have experience using ecommerce platforms and advising customers on marketing strategy.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Customer Education Specialists nurture growth and foster community among Klaviyo’s customer base. You’ll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited to, small group trainings, large webinars, in-person events, and personalized in-person workshops. You’ll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need. Your key partnership will be with the Curriculum Development team - aligning on key learning objectives, measuring success, and iterating based on quantitative and qualitative information.

This role is for a highly passionate and results-driven individual who thrives on data and excels in live presentation settings. You will be responsible for driving adoption and success across a customer base of thousands of emerging brands by deploying various training formats. You must be an expert communicator and project manager, capable of writing and speaking in a way to inspire and drive action, and you will need to be exceptionally clear and direct to drive teams of cross-functional groups to meeting challenging goals. We are interested in individuals who enjoy finding creative solutions to unique problems, who thrive in challenging situations, and want to apply these skills to solve problems for customers using our software at scale.

How You'll Make a Difference

• Facilitate customer success and growth by driving key training-related KPIs (e.g., product adoption, feature usage, customer retention) throughout the customer lifecycle.
• Support a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer-centric approach.
• Develop and launch new 1-to-many training strategies that increase overall training attendance and content consumption.
• Deliver engaging trainings to a variety of audience sizes from 1-on-1 to sessions over 1k attendees.
• Deliver actionable insights to stakeholders that directly inform curriculum changes or product feature roadmaps.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• You’re a customer success champion with a track record for building and nurturing relationships through live trainings and webinars.
• Exceptional project management skills with a proven track record of managing projects to successful, on-time completion.
• Stellar written and verbal communication skills across all channels (in-person, phone, video, and email).
• Proven comfort and experience presenting live, on camera, and creating digestible and engaging live sessions and videos; you are an exceptional storyteller.
• You thrive on data and use Excel, Tableau, or similar software, to turn data into actionable insights.
• You are passionate about marketing, especially engaging DTC brands, and ideally have a strong background in marketing.
• You effectively balance smart strategy with relevant content that helps businesses grow while hitting challenging goals.
• You thrive in a fast-paced, adaptable environment with multiple priorities.
• You enjoy working on collaborative cross-functional teams.
• You ideally have experience using ecommerce platforms and advising customers on marketing strategy.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Position Overview:

The role is in the Portfolio Control group within the Investment Operations department. The Portfolio Control team sits at the intersection of operations, fund accounting, and external service providers, with a focus on oversight, control, and issue resolution across client portfolios and Acadian funds. This role is responsible for ensuring the integrity of portfolio data, managing key operational relationships, and supporting the lifecycle of client accounts from onboarding through ongoing maintenance. In this role, you will gain exposure to a broad range of asset classes, global markets, and operational workflows, with opportunities to drive process improvements and interact with key internal and external stakeholders.

Acadian supports a hybrid work environment; employees are on-site in the Boston office 3 days a week.

What You’ll Do:

• Fund Oversight — Oversee portfolio accounting, custody, and middle-office functions. Investigate and resolve discrepancies across internal systems and external providers. Interact with custodians, prime brokers, and derivative counterparties (e.g., ISDA relationships) to support new fund launches, trading, collateral, and account maintenance activities. Reconcile proxy-voting reports and address inquiries from external and internal parties.
• New Account Startup/Onboarding — Prepare documentation to complete counterparty welcome packages for separately managed accounts, complete internal system setups, and act as a liaison between stakeholders.
• Fund Administration — Manage and participate in oversight of fund expense processes including budgeting, accruals, invoice review, and payments. Prepare regulatory, compliance, and tax filings and support audits; research and resolve exceptions or breaches. Collaborate with external auditors and counterparties to finalize audited financial statements.
• Market Documentation — Open local markets for funds and maintain market and compliance documentation throughout the life of the fund.
• Tax Reporting — Respond to client inquiries regarding fund taxes; facilitate K-1 and Canadian tax filings, Form 5500, PFIC and other tax reporting.
• Operational Strategy — Identify process improvement opportunities including the use of AI across workflows, service providers, and systems; drive initiatives to enhance scalability, reduce operational risk, and improve data quality. Continuously assess and strengthen operational processes, controls, and governance.
• Technical Skills – Advanced Excel proficiency; experience with portfolio accounting systems (e.g., Advent Geneva or similar) preferred. Experience with data analysis and visualization tools (e.g., Tableau) a plus.

We’re Looking for Teammates With:

• Bachelor’s degree in Finance, Mathematics or Economics preferred.
• 7+ years of experience in investment operations, fund accounting, or related roles.
• Strong organizational, interpersonal, and analytical skills with a proven ability to manage multiple priorities across daily tasks and long-term projects.
• Self-starter; highly motivated and driven individual with a strong work ethic and integrity.
• Strong analytical, organizational, and interpersonal skills with a detail-oriented approach and a solid foundation in financial accounting.
• Proven ability to manage multiple priorities across daily tasks and long-term projects while effectively solving complex problems.
• Effective communicator with experience working cross-functionally and with external partners.
• Ability to serve as a point of escalation for operational issues, driving root cause analysis and coordinating resolution across internal teams and external partners.

The base salary range for this role is $105,000 – $125,000 per year. Actual compensation will be determined based on a candidate’s skills, qualifications, and relevant experience. In addition to base pay, this position may be eligible for discretionary incentive compensation and includes participation in Acadian’s comprehensive benefits program, which includes health, retirement, and wellness offerings.

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Your Impact: 

Hardware Product Managers at Formlabs are responsible for defining new products, working side by side with Engineering to develop them, and announcing new products to the market. They are the subject matter experts on our customers, applications, and business. We seek individuals who are passionate about learning and taking on new challenges, care about shipping impactful products, and are interested in building strong collaborative relationships across the company.

We're looking for a Senior Product Manager to define and drive new hardware products to completion, ensuring customer satisfaction and business success. This role involves defining the requirements for new products in the Formlabs portfolio, determining key features and user experience, and overseeing the product through development all the way to shipping.

Hear from SLS Leader Matt Ewertowski on what it’s like to build products at Formlabs in this video!

What You’ll Do:

• Identify immediate and/or upcoming user needs, then work with the team to develop product requirements and a product roadmap that addresses them.
• Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently.
• Write clear, crisp, detailed product specifications.
• Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.
• Help guide the go to market and maintenance plans through product launch and beyond.
• Monitor feedback, support, and analytics. Plan changes to make improvements.
• Develop a deep understanding of our customers, business, competitors, and technology.
• Work with the product and engineering leadership teams to create a coherent product strategy and vision for your product lines and connect that to our wider business strategy.
• Identify new areas of opportunity for Formlabs that are adjacent to what we are doing today. Propose products that capture these new opportunities.
• This person will serve as the voice of the customer, working to develop and launch products that will delight our members and support business goals.

About You:

• Hardware engineering or physics background
• Experience shipping software-enabled hardware product to customers (or convince us why this doesn’t matter)
• Experience as a product founder or experience leading products in a startup environment
• Make data driven decisions
• Clear communicator, both written and oral
• Process oriented mindset

Bonus Skills: 

• Life science, medical, or engineering degree
• MBA or experience in a consulting role
• Familiarity with manufacturing, regulatory, or product standards and compliance in industries like healthcare, pharma, or life sciences.
• Experience with 3D printing technologies and materials.
• Familiarity with Tableau or SQL.

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Role overview

Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. We’re the most-visited car-shopping site in the US and we are growing fast in our international markets. Ready to come along for the ride? 

The Data Engineering team at CarGurus is looking for a Senior Manager of Analytics Engineering to enable data-driven decisions across the company. You will be responsible for delivering scalable and highly performant data models that power reporting solutions for stakeholders in Product Management, Marketing, Finance, and other key areas of the business. We are looking for a candidate who can work collaboratively with our partners and customers, who can also actively contribute to our corporate analytics strategy as we continue to grow and evolve our core business.  

What you'll do

• Lead a team of analytics engineers who will support a diverse set of stakeholders across our business and engineering orgs.
• Provide tactical leadership to your team to build production quality data transformations and maintainable data architectures.  
• Partner on a vision for CarGurus’ business intelligence platform, identifying gaps in our people and technology strategies.
• Build strong partnerships across the company and continuously integrate feedback into the team’s strategy and operations.
• Collaborate with Product Management to prioritize initiatives, manage the execution of projects, and implement agile software development practices as needed.
• Work in conjunction with the Data Governance team to ensure high data quality standards are understood and met.

What you'll bring

• You are an experienced leader with a track record of managing and developing high-performing teams. You excel at coaching, mentoring, and creating growth opportunities for your team members, helping them achieve their professional goals.
• You have a deep understanding of data analytics principles and experience overseeing complex data landscapes, guiding technical direction, and maintaining high standards for data quality and reliability.
• You possess strong communication and collaboration skills, allowing you to work effectively with cross-functional teams, including Product, Analytics, and other Engineering leaders, to drive alignment and achieve business goals.
• You’ve worked with distributed analytics teams.
• 8+ years of experience in product/business analytics, data engineering, analytics engineering, or related field
• 3+ years of hands-on people management experience
• Experience working with a cloud data warehouse (e.g., Snowflake, Databricks, Google BigQuery) and a modern business intelligence platform (e.g., Tableau, Looker, Sigma)
• Expert level SQL proficiency and deep familiarity with dimensional modeling best practices
• Ability to build a multi-sprint plan for a complex data modeling project from loosely defined business requirements 

Summary

Klaviyo is looking for a Lead Data Science Analyst to join our GTM Strategic Analytics & Insights team. In this role, you will serve as a senior individual contributor at the intersection of advanced data science, AI/LLM-driven innovation, and Go-to-Market strategy. You will build and maintain sophisticated predictive and inferential models, conduct deep-dive statistical analyses, and develop AI-first solutions that unlock meaningful insights across the pre and post Sales Customer lifecycle.

The successful candidate will partner closely with GTM leadership to shape how Klaviyo understands, measures, and accelerates new business and customer outcomes; from pre-sales motion through onboarding, expansion and retention. You will operate with a strong bias toward AI-augmented workflows and bring a modern, LLM-aware approach to every analytical challenge.

The ideal candidate is intellectually curious, strategically minded, and energized by hard problems. They bring deep technical fluency across the full data science stack, a demonstrated ability to influence senior stakeholders through clear storytelling, and a genuine commitment to building AI-first solutions in a fast-moving SaaS environment.

How You Will Make a Difference

• Build and maintain advanced models: Build and maintain advanced predictive and time-series models: design, train, deploy, and monitor models across use cases such as demand forecasting, capacity planning, deal scoring, and customer propensity; incorporate seasonality, exogenous drivers, and backtesting frameworks to ensure accuracy and robustness
• Apply statistical rigor: lead deep-dive analyses leveraging regression, causal inference, hypothesis testing, correlation analysis, and other statistical methods to surface actionable signals from complex, large-scale datasets
• Develop AI/LLM-powered solutions: architect and implement AI-first analyses and tooling using large language models, prompt engineering, retrieval-augmented generation (RAG), and related techniques to automate insight generation, surface qualitative signals at scale, and augment team capabilities
• Own forecasting and decision systems: Own end-to-end forecasting and operational decision systems, including time-series demand forecasting, capacity planning models (e.g., Erlang-based staffing), and production pipelines that power GTM and Support planning workflows; ensure reliability, scalability, and business adoption of outputs
• Drive customer intelligence: develop and maintain prospect, deal health, archetype, and capacity models that inform GTM strategy, planning, and growth initiatives
• Define the measurement framework: identify, create, and steward benchmarks and metrics that meaningfully represent growth, engagement, and success outcomes
• Communicate with impact: distill complex analyses into clear, cohesive narratives with executive-ready materials that drive decisions at the senior leadership level
• Collaborate cross-functionally: partner with Systems & Engineering, GTM Operations, Rev Ops & Planning, Product, Business Intelligence, Data Science, and Finance to ensure analytical solutions are integrated, scalable, and trusted

Who You Are

• 6+ years of professional experience in an advanced analytics or data science role; SaaS experience strongly preferred
• Deep expertise in statistical inference and modeling, including supervised techniques (regression, classification, gradient boosting, decision trees) and unsupervised techniques (clustering, PCA, anomaly detection, topic modeling)
• Hands-on experience designing and deploying AI/LLM-based solutions, including prompt engineering, fine-tuning, RAG pipelines, or LLM-integrated analytics workflows; you approach new problems with an AI-first mindset
• Familiarity and experience with distributed coding projects, including using Git for code management.
• Advanced proficiency in Python (pandas, numpy, scikit-learn, xgboost, statsmodels, and LLM/AI libraries such as LangChain, OpenAI SDK, or HuggingFace) and SQL; working knowledge of DBT
• Own and scale end-to-end data pipelines, including orchestration with Airflow and transformation/modeling with dbt; design reliable, testable, and modular workflows that support production-grade analytics and machine learning use cases, with a focus on performance, data quality, and maintainability.
• Develop and iterate on time-series forecasting frameworks using approaches such as ARIMA/SARIMAX, ETS, MSTL, and machine learning-based models; evaluate performance through rigorous backtesting and continuously improve model accuracy and business applicability
• Experience building data visualizations and dashboards across platforms such as Tableau, ThoughtSpot, matplotlib, seaborn, plotly, or similar tooling.
• Strong project ownership: experienced operating to a roadmap, managing milestones and deliverables, and delivering high-quality work product in a timely manner
• Comfortable with autonomy and ambiguity, with a proactive orientation toward identifying and solving problems before they're fully defined
• Excellent written and verbal communication skills, including experience preparing materials for executive audiences

Summary

Klaviyo is looking for a Lead Data Science Analyst to join our GTM Strategic Analytics & Insights team. In this role, you will serve as a senior individual contributor at the intersection of advanced data science, AI/LLM-driven innovation, and Go-to-Market strategy. You will build and maintain sophisticated predictive and inferential models, conduct deep-dive statistical analyses, and develop AI-first solutions that unlock meaningful insights across the pre and post Sales Customer lifecycle.

The successful candidate will partner closely with GTM leadership to shape how Klaviyo understands, measures, and accelerates new business and customer outcomes; from pre-sales motion through onboarding, expansion and retention. You will operate with a strong bias toward AI-augmented workflows and bring a modern, LLM-aware approach to every analytical challenge.

The ideal candidate is intellectually curious, strategically minded, and energized by hard problems. They bring deep technical fluency across the full data science stack, a demonstrated ability to influence senior stakeholders through clear storytelling, and a genuine commitment to building AI-first solutions in a fast-moving SaaS environment.

How You Will Make a Difference

• Build and maintain advanced models: Build and maintain advanced predictive and time-series models: design, train, deploy, and monitor models across use cases such as demand forecasting, capacity planning, deal scoring, and customer propensity; incorporate seasonality, exogenous drivers, and backtesting frameworks to ensure accuracy and robustness
• Apply statistical rigor: lead deep-dive analyses leveraging regression, causal inference, hypothesis testing, correlation analysis, and other statistical methods to surface actionable signals from complex, large-scale datasets
• Develop AI/LLM-powered solutions: architect and implement AI-first analyses and tooling using large language models, prompt engineering, retrieval-augmented generation (RAG), and related techniques to automate insight generation, surface qualitative signals at scale, and augment team capabilities
• Own forecasting and decision systems: Own end-to-end forecasting and operational decision systems, including time-series demand forecasting, capacity planning models (e.g., Erlang-based staffing), and production pipelines that power GTM and Support planning workflows; ensure reliability, scalability, and business adoption of outputs
• Drive customer intelligence: develop and maintain prospect, deal health, archetype, and capacity models that inform GTM strategy, planning, and growth initiatives
• Define the measurement framework: identify, create, and steward benchmarks and metrics that meaningfully represent growth, engagement, and success outcomes
• Communicate with impact: distill complex analyses into clear, cohesive narratives with executive-ready materials that drive decisions at the senior leadership level
• Collaborate cross-functionally: partner with Systems & Engineering, GTM Operations, Rev Ops & Planning, Product, Business Intelligence, Data Science, and Finance to ensure analytical solutions are integrated, scalable, and trusted

Who You Are

• 6+ years of professional experience in an advanced analytics or data science role; SaaS experience strongly preferred
• Deep expertise in statistical inference and modeling, including supervised techniques (regression, classification, gradient boosting, decision trees) and unsupervised techniques (clustering, PCA, anomaly detection, topic modeling)
• Hands-on experience designing and deploying AI/LLM-based solutions, including prompt engineering, fine-tuning, RAG pipelines, or LLM-integrated analytics workflows; you approach new problems with an AI-first mindset
• Familiarity and experience with distributed coding projects, including using Git for code management.
• Advanced proficiency in Python (pandas, numpy, scikit-learn, xgboost, statsmodels, and LLM/AI libraries such as LangChain, OpenAI SDK, or HuggingFace) and SQL; working knowledge of DBT
• Own and scale end-to-end data pipelines, including orchestration with Airflow and transformation/modeling with dbt; design reliable, testable, and modular workflows that support production-grade analytics and machine learning use cases, with a focus on performance, data quality, and maintainability.
• Develop and iterate on time-series forecasting frameworks using approaches such as ARIMA/SARIMAX, ETS, MSTL, and machine learning-based models; evaluate performance through rigorous backtesting and continuously improve model accuracy and business applicability
• Experience building data visualizations and dashboards across platforms such as Tableau, ThoughtSpot, matplotlib, seaborn, plotly, or similar tooling.
• Strong project ownership: experienced operating to a roadmap, managing milestones and deliverables, and delivering high-quality work product in a timely manner
• Comfortable with autonomy and ambiguity, with a proactive orientation toward identifying and solving problems before they're fully defined
• Excellent written and verbal communication skills, including experience preparing materials for executive audiences

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

If you’re excited to help us shape ways of working, solve production line challenges, scale manufacturing capacity, and transition new hardware products into steady-state production, we want you as an Senior Advanced Manufacturing Engineering Manager for our global headquarters team in Boston. It’s worth noting that this is not like the typical shop floor manufacturing engineering management role at a manufacturing plant.

The Job:

• Lead the activities of a team of manufacturing engineering professionals responsible for supporting an extended team of global manufacturing, supply chain, quality professionals.  
• Ongoing sustainment of manufacturing lines at our contract manufacturers + transition into production and support. 
• Characterize process & product failures on our manufacturing line, root cause investigations, corrective actions, and mistake-proofing at suppliers and contract manufacturers for component/module/product new builds and refurbishments.
• Own manufacturing process (e.g. assembly, printer calibration, verification testing, etc.) control and issue prevention; implementing tools, equipment and process methods to ensure industry-leading reliability, quality, and yield.
• Drive team collaboration and support across projects/programs as a player coach on complex engineering and operational challenges. 
• Own manufacturing technical readiness as a critical member of our cross-functional NPI teams, with specific emphasis on manufacturing return of experience, producibility, cost effectiveness, industrialization; negotiate conflicting requirements, identify lessons-learned and DFM/DFA/DFSS opportunities and share/escalate to upstream design engineers and downstream sustaining engineers.
• Manage the details of transition into manufacturing or industrialization, including resolution of first article inspections (FAI) and product/fixture assembly issues; drive maturity of manufacturing readiness; secure mass production capacity, throughput, yield, and process capability.

You:

• B.S. degree in engineering; mechanical, manufacturing engineering, aerospace, industrial, or related/equivalent field. 
• 3+ years experience in an engineering management or engineering team leadership role.
• 5+ years of technical skills, preferably experience in manufacturing engineering roles for complex electro-mechanical product industrialization at scale, including machined, sheet metal, injection molded, PCBA, linear motors, LCD, cables, and plastic components.
• Experience with remotely managed NPI and contract manufacturers, including transitioning high accuracy products from prototype to mass production.
• Expertise in production quality metrics, GD&T, and process/equipment qualification procedures.
• Proficient in methods for statistical analysis (e.g. DOE, comparison testing, Gage R&R), structured problem solving (e.g. A3, 8D, DMAIC), fault-tree), and process control (e.g. statistical process control, process capability Cp/Cpk).
• Willing to work onsite, in a fast paced environment, and occasionally coordinate with colleagues in different time zones during late evening local hours.
• Travel to vendors, suppliers, and production facilities (mostly in China) from time to time (~10-20%)

Bonus: 

• Experience with Proto, EVT, DVT, PVT, and MP product development process & life cycle
• A Six Sigma Black Green/Black Belt certified professional who can still apply and teach the problem solving and statistical body of knowledge.
• Have experience with data analysis tools (JMP, Minitab) and data visualization tool (Tableau, Power Bi, SQL, etc.)
• On Shape of Solidworks CAD modeling skills

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Position Overview:

The role is in the Portfolio Control group within the Investment Operations department. The Portfolio Control team sits at the intersection of operations, fund accounting, and external service providers, with a focus on oversight, control, and issue resolution across client portfolios and Acadian funds. This role is responsible for ensuring the integrity of portfolio data, managing key operational relationships, and supporting the lifecycle of client accounts from onboarding through ongoing maintenance. In this role, you will gain exposure to a broad range of asset classes, global markets, and operational workflows, with opportunities to drive process improvements and interact with key internal and external stakeholders.

Acadian supports a hybrid work environment, employees are on-site in the Boston office 3 days a week.

What You’ll Do: 

· Fund Oversight — Oversee portfolio accounting, custody, and middle-office functions. Investigate and resolve discrepancies across internal systems and external providers. Interact with custodians, prime brokers, and derivative counterparties (e.g., ISDA relationships) to support new fund launches, trading, collateral, and account maintenance activities. Reconcile proxy-voting reports and address inquiries from external and internal parties.

· New Account Startup/Onboarding — Prepare documentation to complete counterparty welcome packages for separately managed accounts, complete internal system setups, and act as a liaison between stakeholders.

· Fund Administration — Manage and participate in oversight of fund expense processes including budgeting, accruals, invoice review, and payments. Prepare regulatory, compliance, and tax filings and support audits; research and resolve exceptions or breaches. Collaborate with external auditors and counterparties to finalize audited financial statements.

· Market Documentation — Open local markets for funds and maintain market and compliance documentation throughout the life of the fund.

· Tax Reporting — Respond to client inquiries regarding fund taxes; facilitate K-1 and Canadian tax filings, Form 5500, PFIC and other tax reporting.

· Operational Strategy — Identify process improvement opportunities including the use of AI across workflows, service providers, and systems; drive initiatives to enhance scalability, reduce operational risk, and improve data quality. Continuously assess and strengthen operational processes, controls, and governance.

· Technical Skills – Advanced Excel proficiency; experience with portfolio accounting systems (e.g., Advent Geneva or similar) preferred. Experience with data analysis and visualization tools (e.g., Tableau) a plus.

We’re Looking for Teammates With: 

· 4+ years of experience in investment operations, fund accounting, or related roles.

· Bachelor’s degree in Finance, Mathematics or Economics preferred.

· Strong organizational, interpersonal, and analytical skills with a proven ability to manage multiple priorities across daily tasks and long-term projects.

· Self-starter; highly motivated and driven individual with a strong work ethic and integrity.

· Strong analytical, organizational, and interpersonal skills with a detail-oriented approach and a solid foundation in financial accounting.

· Proven ability to manage multiple priorities across daily tasks and long-term projects while effectively solving complex problems.

· Effective communicator with experience working cross-functionally and with external partners.

· Ability to serve as a point of escalation for operational issues, driving root cause analysis and coordinating resolution across internal teams and external partners.

The base salary range for this role is $80,000 – $100,000 per year. Actual compensation will be determined based on a candidate’s skills, qualifications, and relevant experience. In addition to base pay, this position may be eligible for discretionary incentive compensation and includes participation in Acadian’s comprehensive benefits program, which includes health, retirement, and wellness offerings.

Title of role: Sr. Analyst, Growth Marketing
Location: New York or Boston; Hybrid (2 days in the office required) 
Approved Salary Range: $95,000 - $110,000

About the Role:

Rue Gilt Groupe is seeking a digitally-led marketing professional to join our entrepreneurial, analytical marketing team. As a Sr. Analyst, Growth Marketing, you will be a key driver of our mission to be the most engaging off-price style destination. You will lead initiatives to drive top-line growth through New Member acquisition, specifically focusing on the strategy and execution of our Google Shopping and Paid Search channels.

This role is highly cross-functional, requiring you to partner with Technology, Product, Creative, and Merchandising teams to deliver measurable results. You will gain deep exposure to the intersection of Ad Tech and retail while solving complex business problems in a fast-paced environment. At RGG, we Empower our analysts to move beyond platform metrics and focus on true business outcomes that spark delight for our members.

Key Responsibilities:

Scalable Growth & SEM Strategy

• Deliver measurable growth in revenue and customer acquisition through expert management of Google Shopping, Performance Max, and Search.
• Optimize efficiency through structured testing, smart bidding, and strategic budget allocation to ensure we are leading, not following, in the SEM space.
• Partner with Product teams to unlock incremental performance by improving our product feed strategy and data quality.

Data-Driven Impact & Analysis

• Identify high-impact opportunities for growth by conducting deep-dive analyses of campaigns, products, and customer segments.
• Translate complex data into clear, actionable insights that influence high-level investment decisions.
• Shift focus from standard platform KPIs to holistic business outcomes, ensuring every dollar spent drives long-term value.

Channel Innovation (SEO, GEO & Beyond)

• Test into expansion opportunities across the full Google ecosystem, including YouTube, Display, Demand Gen, and Gmail.
• Build future-ready channels by supporting visibility in AI-driven search (GEO) through improved structured data and content signals.
• Bridge the gap between paid, organic, and AI visibility to establish emerging growth channels.

Strategic Communication & Leadership

• Influence leadership by articulating risks, opportunities, and growth paths through clear, concise recommendations.
• Collaborate cross-functionally to ensure marketing strategies align with merchandising goals and brand identity.

Experience and Background Needed:

You are a Tenacious problem-solver with "analytical horsepower" and a high tolerance for ambiguity. You are an Innovative thinker who brings new ideas to the table and is not afraid to take creative risks to drive growth. You are Passionate about Ad Tech and e-commerce, possessing a deep curiosity for how data can improve the shopper experience. Above all, you are a Collaborative partner who communicates with Kindness and clarity, thriving in an environment where spirited debate leads to the best outcomes.

• BS/BA in Economics, Mathematics, Engineering, Business, or another concentration with a significant quantitative focus.
• 2–4+ years of experience in e-commerce, retail (Marketing or Planning), strategy consulting, or a high-growth analytical environment.
• 2+ years of specific experience with Search marketing and Google Ads preferred.
• Feed Management: Experience with product feed tools like Rithum, Feedonomics, or Google Merchant Center is preferred.
• Analytical Tools: High proficiency in Excel and PowerPoint is required; experience with Tableau or similar BI tools is a major plus.
• Emerging Tech: A genuine interest in AdTech, GEO (Generative Engine Optimization) and the evolving AI search landscape.
• Communication: Exceptional interpersonal skills and the ability to drive action in a dynamic organization.

What our team offers

Working at RGG is more than just a job; it’s an opportunity to join a mission-driven team that values Innovation and Impact. We are committed to supporting our employees' success and well-being:

• Comprehensive Coverage: Robust health, dental, and vision insurance effective on the date of hire.
• Time & Flexibility: Generous Flex Time Off (FTO) and flexible remote/hybrid work options that support a healthy work-life balance.
• Culture: A supportive, inclusive culture that encourages innovation, safety, and creative risk-taking.
• Community: Paid volunteer opportunities and regular DEI celebrations to foster a strong sense of community and collaboration.
• Impact: The chance to make a real, measurable impact at a mission-driven, fast-growing company poised for major expansion.

We encourage you to apply

Even if you don’t meet every single qualification, we’d still love to hear from you. We value passion, curiosity, and a commitment to learning as much as experience.  We celebrate diverse perspectives and strive to create an inclusive environment for all our Associates.

Work Authorization

Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Senior Sales Operations Reporting & Insights Analyst is a key member of the Sales Operations team, responsible for driving accuracy, consistency, and insight in sales reporting across teams and internal systems. This role combines strong analytical skills with a deep understanding of sales KPIs, territory and account design, and sales compensation.

You will own and improve core sales reporting, operationalize account and territory assignments, and provide actionable insights to stakeholders across Sales, Finance, and Marketing. You will also partner closely with our CRM administration and Analytics/FP&A teams to ensure our data, dashboards, and compensation-related reporting are reliable and scalable.

What You'll Do: 

• Analyze sales performance data to identify trends, forecast outcomes, and surface actionable insights for Sales, Finance, and leadership.
• Design, build, and maintain sales dashboards and reports for reps, managers, and executives (e.g., bookings, pipeline, attainment, productivity).
• Own and operationalize account and territory assignments, including rules of engagement and book-of-business changes, ensuring data integrity and fairness across the sales organization.
• Support annual and in-year sales planning, including quotas, territory changes, and goal-setting inputs.
• Partner with FP&A and Analytics to build data models, SQL transformations, and commission-related datasets.
• Collaborate with the CRM administration team (Salesforce, HubSpot) to translate business requirements into data structures, fields, and workflows; monitor and improve data quality.
• Assist in sales forecasting by providing clean data sets, scenario analysis, and clear views of trends vs. targets.
• Monitor key sales KPIs (conversion, pipeline coverage, win rates, productivity, attainment, etc.) and identify opportunities to improve performance and process efficiency.
• Troubleshoot and improve data connectors, ETL logic, and BI assets (e.g., Sigma/Tableau dashboards and underlying models) in partnership with Analytics/Data teams.
• Prepare clear, executive-ready presentations and summaries that translate complex analyses into concise recommendations for senior leadership.
• Build strong cross-functional partnerships with Sales, Finance, Marketing, and other GTM teams to ensure alignment on definitions, reports, and operating rhythms.

What You Have: 

• 5+ years of experience in Sales Operations, Revenue Operations, data analysis, or a closely related role.
• Strong analytical and problem-solving skills; comfortable working with large, complex data sets and ambiguous problems.
• Proficiency with CRM platforms (Salesforce required; HubSpot a plus), including reporting and basic configuration concepts.
• Proficiency with SQL for querying and validating data across multiple sources.
• Experience with business intelligence / data visualization tools (e.g., Sigma, Tableau, Power BI); able to build and iterate on dashboards and reports.
• Solid understanding of sales processes and sales performance metrics, including territory or book-of-business design, pipeline and forecasting metrics, and sales compensation concepts.
• High attention to detail with a strong bias toward data quality, governance, and reproducible reporting.
• Excellent communication skills, with the ability to translate technical or analytical findings into clear, business-focused narratives.
• Proven ability to manage multiple priorities and stakeholders in a fast-paced, cross-functional environment.
• Experience working closely with FP&A, Analytics, and/or Data teams on shared models, dashboards, and financial reporting is strongly preferred.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $103,000 – $145,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

As a Senior Software Engineer on the Supplier Platform team, you will build capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the data necessary to be successful on our platform. You will design and build data structures and services that allow us to consistently provide restaurant partners with a best in class reporting experience and in-product personalization.

You will partner closely with Data Engineering, Security, Product, Operations, and other engineering teams across the company. This role reports to the Engineering Manager of the Supplier Platform team within the ezCater Product Engineering organization.

What You’ll Do:

• Take a lead role in designing and building services and features that will drive the transformation of our supplier platform and data model, in collaboration with Staff Engineers, Product, and Research.
• Strike a balance of quality and speed while working on company-level priorities.
• Mentor developing engineers and contribute to engineering excellence across the organization.
• Have fun building meaningful software with awesome people.

What you have:

• 5+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages.
• Demonstrated success designing and building relational data models, including the services and APIs to efficiently access the data.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!"
• Experience implementing in-product data visualization tools is preferred. Exposure to BI tools such as Tableau is a plus.
• A quality mindset: automated testing clean code, code reviews, and CI/CD basics.
• Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes.
• Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes.
• Eagerness to give and receive feedback in a collaborative learning environment.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
• Friendly, flexible and pragmatic approach to work.

The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). 

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

RA is seeking a detail-oriented Business Analyst to join our Information Technology team and play a critical role in the development and enhancement of our business systems, those internally developed as well as 3rd party. The successful candidate will be responsible for gathering, analyzing, and documenting business requirements while serving as a key liaison between stakeholders and development teams.

Key Responsibilities:

• Collaborate with stakeholders to elicit, analyze, and document detailed business requirements for system enhancements and new features
• Create comprehensive functional specifications, user stories, and acceptance criteria
• Develop and maintain business process documentation, workflows, and system documentation
• Conduct requirements gathering sessions, training sessions, stakeholder interviews, and workshops
• Analyze current business processes and identify opportunities for improvement through system enhancements
• Work closely with teams across the operations department to ensure requirements are clearly understood and properly implemented
• Support user training, acceptance testing by creating test scenarios and validating deliverables against requirements
• Maintain requirements traceability throughout the project lifecycle
• Assist with change management activities and communicate impacts of system changes to stakeholders

Required Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or related field
• 3+ years of experience as a Business Analyst, preferably in software development environments
• Experience in financial services, investment management, etc. preferred
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• Experience with requirements gathering techniques and documentation tools
• Proficiency in creating process flows, use cases, and functional specifications
• Familiarity with Agile/Scrum methodologies
• Experience with project management and collaboration tools
• Proficient in platforms such as CRM and Notion, and data visualization tools like Tableau and Sigma. 
• Must be based in Boston with the ability to work in our downtown office on a hybrid schedule
• Must be authorized to work in the United States without sponsorship now or in the future

Preferred Qualifications:

• Experience working with research management or academic systems
• Knowledge of database concepts and SQL
• Familiarity with enterprise platforms such as CRM, Notion, Slack etc. 
• Experience with requirements management tools (e.g. Jira, Confluence)
• Understanding of UX/UI principles and user-centered design

Role and Responsibilities

We are seeking an Associate of Impact Investments to join our Workforce and Education Investments team. This team is dedicated to generating greater economic mobility by financing and supporting reskilling and upskilling initiatives that lead to quality jobs. Our efforts include providing loans to learners to access high-quality training, offering working capital to scale training providers, and structuring financial incentives to encourage employers to actively engage in upskilling their workforce. 

Associates of Workforce & Education Investments are an integral part of the Social Finance team and are typically staffed to one active fund, where they help test and implement improved operational processes, while also being available to support broader Workforce & Education Investments efforts, including new engagements and business development. Working together with a team, key activities may include:   

Impact Investments  

• Engage in sourcing, due diligence, financial modeling and portfolio management for impact investments
• Conduct research, analyze data, and review evidence to support project design decisions, test hypotheses, and drive recommendations
• Familiarity with data analysis and visualization and ability to create data dashboards to track portfolio performance and visualize trends
• Apply technical expertise in AI tools and infrastructure to help test and implement improved operational processes across active fund(s)
• Create presentation materials to share analysis, key findings and recommendations for both internal team and external partners
• Research potential project partners, analyzing their performance and ability to achieve future outcomes
• Work with current service provider partners to optimize operations and help achieve project outcomes
• Support drafting of contract and governance documents
• Collaborate with evaluation firms, when needed, to identify and measure key performance outcomes
• Supporting capital raise and investor management, as relevant 

Field Building 

• Writing blog posts and support the creation of white papers and reports that publish key learnings and findings from our work
• Contributing to and support research efforts in social issue areas and interventions 

Firm Building 

• Supporting analysis and writing for responses to proposal documents (i.e. Requests for Proposals) and concept notes for potential business development opportunities
• Creating communications materials and preparing managers for external calls that could lead to new opportunities
• Contributing to capacity-building initiatives, such as recruiting, professional development, knowledge management, fundraising, or other internal projects
• Providing real-time feedback to team members to support professional growth and contribute to high-quality deliverables
• Support our goal to foster a culture of well-being and belonging   
• Supporting senior management, internal functional teams, and Social Finance project teams as needed 

Qualifications 

We are looking for entrepreneurial candidates with flexibility, aptitude and passion for our mission. Candidate requirements: 

• 2-5 years of full-time professional experience with at least 2 years of transactional experience within impact investing, investment banking, private credit, venture capital, or private equity (demonstrated formal investment training is a plus) 
• Advanced experience in Excel and financial modeling; Advanced PowerPoint experience
• Strong analytical and quantitative skills, including experience or demonstrated capacity to learn data visualization programs (i.e. PowerBi or Tableau) and statistical coding programs (i.e. R or Stata) 
• Experience with AI tools or platforms in a professional setting (e.g. prompt engineering, AI-assisted workflows, or data infrastructure)
• Strong verbal and written communication skills
• Ability to quickly research, synthesize and summarize key takeaways on unfamiliar topics
• Ability to communicate and work closely with many types of partners across multiple sectors; willingness to constructively express your point of view and hear the point of view of others, both internally and externally
• Commitment to high quality work and accuracy, with an ability to manage multiple and competing priorities simultaneously
• Capacity to work independently while contributing to team projects as appropriate
• Demonstrated interest in and knowledge of or willingness to learn about key issues in nonprofit management, social interventions, government services, and/or impact investing
• Ability to adapt and be flexible
• Commitment to enhancing a team culture of inclusion, belonging and equity
• Experience in or with the systems we seek to impact is preferable  

Benefits 

At Social Finance, we strive to deliver a benefits program that will enhance our overall value proposition to employees. Our current benefit offerings include: 

• Comprehensive health care coverage: medical, dental and vision insurance; flexible spending accounts; Employee Healthy Actions programs and more
• Retirement savings plan with employer contribution
• Short-term, long-term and life insurance policies
• Commuter benefits and cell phone reimbursements
• Hybrid work model (in office a minimum of two days per week and on an ad-hoc basis as needed)
• Dedicated budgets for team building and employee recognition
• Annual budget for external professional development opportunities
• Mentorship and onboarding programs
• Collaborative and energizing workspaces in downtown Boston, San Francisco, Austin and Washington, D.C.; New York, NY. 
• Paid vacation and paid holidays (with 12/24-1/1 off every year)
• Paid parental leave
• A truly stellar team of high performing, values-driven and fun (!) professionals 

Salary

Social Finance uses a lockstep compensation model for purposes of equity and transparency - we strive for everyone coming in at a given level to be paid equitably. For this position, at the Associate level, the starting base salary is $81,000; however, during the interview process, we will take into account a candidate's full work experience and may adjust the job title, and commensurate starting salary, as appropriate. If joining our San Francisco office, this hire would receive an additional $1,000 for every month they are residing in the state of California within a commutable distance of our office in San Francisco.

At this level, employees typically receive a $2,500 salary increase annually and are eligible to participate in our firmwide annual bonus program (bonuses are typically between 5-10%, though bonuses are not guaranteed and are dependent on both organizational and individual performance). 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

About Toast

At Toast, we're building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we're transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. 

The CS Data & Analytics team is at the center of this transformation, building the data infrastructure that makes proactive, data-informed customer engagement possible at scale for ~150,000 restaurant locations.

Role Overview

You'll be a founding member of a newly chartered data engineering function within Customer Success, with a direct hand in shaping the architecture, tooling, domain model, and team culture from day one. This is a rare opportunity to build something from greenfield, with visibility to VP and senior CS leadership.

As an Analytics Engineer on the Customer Success Data & Analytics team, you'll bridge the gap between raw data and business-ready insights. You'll build the semantic layer, dbt models, and analytics datasets that power reporting, dashboards, and AI-driven workflows across the CS organization. Reporting to the Director of Data Infrastructure & Engineering, you'll work closely with Data Engineers, Analysts, and CS operations leaders to ensure data is not just available but trusted, consistent, and decision-ready.

This is a hands-on role focused on data modeling, metrics standardization, and analytics infrastructure, with a direct line to CS outcomes like customer retention, agent performance, and proactive customer engagement.

A day in the life (Responsibilities) 

• Build and maintain dbt models that transform raw CS source data from systems like Salesforce, Five9, Intercom, NICE, and LevelAI into clean, analytics-ready datasets across CS domains including Customer 360, case management, omnichannel interactions, and agent performance.
• Design and own the semantic and metrics layer for CS KPIs including customer health scores, CSAT, case resolution rates, handle time, and retention signals, ensuring consistent definitions across all reporting surfaces.
• Partner with CS analysts and business stakeholders to translate reporting requirements into reusable, well-documented data models.
• Implement data testing, validation, and observability frameworks to ensure CS data assets are reliable and trustworthy at all times.
• Contribute to self-service analytics enablement by building datasets and semantic models in Snowflake and Sigma/Hex that allow CS analysts and operations leaders to answer questions independently.
• Collaborate with Data Engineers to ensure upstream pipeline outputs are modeled correctly and fit for purpose for analytics use cases.
• Establish and enforce data modeling standards, naming conventions, and documentation practices that scale as the team grows.
• Support AI and ML use cases by building clean, structured feature datasets for customer health scoring, churn prediction, and agent assist models.
• Participate in code reviews, design discussions, and technical architecture planning to continually raise engineering standards.
• Ensure data pipelines, storage, and access patterns adhere to BTT data standards, security policies, and compliance requirements.
• Partner with BTT governance forums to align on design patterns, data architecture decisions, and SLA expectations.
• Maintain documentation and metadata for all data assets in accordance with established governance processes.

What you'll need to thrive (Requirements)

• 5 or more years of experience in analytics engineering, data engineering, or a related role with a strong focus on data modeling and analytics infrastructure.
• Expert-level SQL and hands-on experience with dbt for building and maintaining data models in a cloud data warehouse environment.
• Experience with Snowflake or a comparable modern data warehouse such as BigQuery or Redshift.
• Familiarity with BI and analytics tools such as Sigma, Hex, Tableau, or Looker.
• Strong understanding of dimensional modeling, metrics layers, and analytics-ready dataset design.
• Ability to translate ambiguous business requirements from non-technical CS stakeholders into clean, scalable data models.
• Demonstrated ability to implement data quality testing, monitoring, and documentation as a standard practice.
• Demonstrated ability to communicate technical tradeoffs and data concepts clearly to non-technical stakeholders, including operations and business leaders.
• Collaborative working style with experience partnering across Data Engineering, Analytics, and business operations teams.
• Strong problem-solving skills, attention to detail, and a drive to build scalable, reliable systems.
  
  

What will help you stand out (Non-essential Skills/Nice to Haves)

• Experience building and optimizing data systems that operate at significant scale, managing billions of records across multiple data domains and systems, with the foresight to design for 5-year growth and future platform scale.
• Comfort using AI-assisted development tools such as GitHub Copilot, Claude, or Snowflake Cortex AI to accelerate pipeline development, testing, and documentation, and curiosity about how GenAI can enhance data product quality.
• Experience with real-time data streaming using Kafka, Kinesis, or Pub/Sub.
• Exposure to data governance, metadata management, and observability tools.
• Background in SaaS or Customer Success analytics, including usage data, retention metrics, and customer health.
• Experience working with CS or CX-adjacent source systems such as Salesforce, Five9, Intercom, or similar CCaaS/CRM platforms, and familiarity with the data models and integration patterns they produce.
• Knowledge of data security, privacy, and compliance in cloud environments.
• Experience with CI/CD, infrastructure as code, or containerization such as Docker or Terraform.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The InterSystems Customer Success Management team's mission is to ensure our End-User Customers (in Health Care, Public, and Financial Services segments) maximize adoption of our software solutions, gain expected and measurable business value, and achieve high on-going satisfaction with our partnership. Customer Success Managers (CSMs) play a critical leadership and execution role partnering with customers and teams in sales, sales engineering, client services and support, professional services, product, and marketing, to fulfill this mission. 

Customer Success Manager (CSM) Key Responsibilities: 

• Drive positive and increased adoption across an assigned portfolio of End-User customers (8-20 depending on revenue & complexity) to ensure they achieve maximum value from InterSystems solutions.  
• Understand and track customer’s business objectives, priorities, and value KPIs to ensure adoption activities and our partnership are aligned to deliver against goals. 
• Lead proactive adoption activities and deliverables such as MSPs, Value Assurance Check-ins, QBRs, and involve sales, sales engineering, client services & support, professional services, product and others.  
• Build and strengthen customer executive and operating team relationships with key stakeholders (I.e., CIO/CTO, Program Sponsor, Leads for IT, Interoperability, Analytics and Clinical outcomes).
• Lead and facilitate post-go-live customer cadence calls following strong program management practices, ensuring agenda are aligned to drive progress and resolve issues and the right InterSystems experts are involved.
• Act as the program manager on major customer issues, requirements, and/or expectation gaps that require strong alignment and communication across multiple departments (such as customer support, product management, development, sales engineering, sales, training/education, etc.) to deliver successful outcomes.
• Monitor customer health data/KPIs to anticipate major risks/opportunities, mobilize and drive resources required to act based on the CSMs assessment.
• Ensure customers are aware, educated and capitalizing on contracted product capabilities, upcoming fixes/patches, security updates and other releases, leveraging InterSystems product experts in sales engineering and product management.
• Be viewed as a “trusted advisor” by consistently providing data-backed recommendations to improve adoption and bringing in the right experts.
• Provide “voice of the customer” feedback to Product Management and Services on improvements and fixes to increase adoption, value, performance, and stability.
• Identify customer use case and solution expansion opportunities as they emerge, communicate them to the responsible sales executive and sales engineer to act on.
• Represent and promote core InterSystems values; be respectful of client relationships, ensure an excellent relationship based on trust, adaptability, and integrity.
• Drive Customer Success initiatives, such as playbook development, Voice of the Customer-Net Promoter Score (NPS) survey and other tools. 

Required Qualifications: 

• 5 + years’ experience in customer facing roles in customer success, professional services, or account management focused on software, SaaS or managed services in the Healthcare industry. 
• 3+ years' experience in the Healthcare delivery or Healthcare insurance operations
• Demonstrated experience managing and nurturing a portfolio of complex customers contributing $5M+ in ARR, and delivering successful KPIs such as NPS, NRR, Customer Success Stories and References.  
• Strong communication skills with demonstrated ability to interact with and present to cross functional senior management stakeholders at customers and internally. 
• Strong project management, workflow, and data analytics skills. 
• Strong proficiency working with teams in professional services, product management, development and technical customer support  
• Understanding SaaS/Cloud technologies, related benefits, and success requirements.