About this position:

We're looking for a Northeastern University co-op student to join Later's People team as our HR Coordinator Co-op, based out of our Boston hub. In this role, you'll support the day-to-day work of the People team, build hands-on experience across the full employee lifecycle (onboarding, employee experience, HR operations, and programs). You’ll also support the day-to-day operations of our Boston office as part of creating a strong in-person employee experience. You'll partner closely with our People Ops, Talent Acquisition, and leadership teams, and you'll get exposure to how a fast-growing tech company runs its HR function in real time. This is a six-month, full-time co-op with regular exposure to senior People leaders.

Please note we will only be considering applications from candidates currently enrolled in Northeastern University's co-op program and located within our Boston, MA hub. This is an in-person role (5 days a week) to support office operations and in-person employee experience.

What you'll be doing:

People & HR Coordination

• Support the People team across HRIS data entry, employee changes, and document management, helping maintain accurate and well-organized records
• Assist with scheduling interviews, coordinating reference checks, and supporting candidate experience throughout the hiring process
• Help maintain People team trackers, dashboards, and reporting on hiring, onboarding, and employee lifecycle metrics.
• Draft and proofread internal communications, FAQs, and People team documentation.
• Help monitor and respond to People team inquiries, answering common questions and routing requests with guidance

Onboarding & Employee Experience

• Support logistics for new hire onboarding, including pre-boarding communications, equipment coordination, and Day 1 setup for Boston-based hires.
• Partner with IT and People Ops to make sure every new hire has a smooth, well-organized onboarding experience.
• Assist with employee experience programs (recognition, milestones, internal events), including planning, logistics and execution 
• Support engagement survey logistics, including communications, response tracking, and follow-up coordination.

Boston Office Management

• Support day-to-day operations of the Boston office, including supplies, snacks, mail, vendor relationships, and basic facilities needs.
• Assist with planning and executing Boston office events, team gatherings, and on-site experiences for visiting team members and executives.
• Coordinate with building management, security, and vendors to support office operations
• Partner with the People team to keep the office a welcoming, organized, and on-brand space that supports our hybrid work model.

Programs & Projects

• Contribute to People team projects across areas such as Learning and Development, AI proficiency, performance, and culture initiatives.
• Help build process documentation, SOPs, and how-to guides that scale beyond your co-op term.

What success looks like:

• Within your first 30 days, you’ve ramped on Later’s People tools and processes, built relationships with key stakeholders, and begun supporting onboarding, coordination, and leading office operations tasks.
• By 90 days, you’re confidently supporting core workflows (e.g., onboarding logistics, scheduling, and office coordination), contributing to People team projects, and helping manage day-to-day operations of the Boston office with guidance, while identifying opportunities to improve processes and the employee experience.
• By the end of your co-op term, you’ve completed a capstone project to improve a People process, gained hands-on experience across HR operations and employee experience, and contributed documentation or improvements that support the team after you leave. You’ll walk away with practical skills and a clear understanding of how a People team operates.

What you bring:

• Currently enrolled at Northeastern University and eligible for a full-time, six-month co-op term.
• Coursework or interest in Human Resources, Organizational Behavior, Business, Communications, or a related field (or equivalent experience that signals readiness for HR work).
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.
• Strong written and verbal communication skills in English, with a high bar for professionalism when handling sensitive employee information.
• Comfortable with digital tools (Google Workspace, Slack, project trackers) and quick to pick up new systems like HRIS and ATS platforms.
• Available to work on-site at our Boston office five days per week to support office management responsibilities.
• Prior internship, co-op, or part-time experience in HR, People Operations, office management, or hospitality is a plus.
• Exposure to HRIS, ATS (Greenhouse), or workplace systems is a bonus, not a requirement.
• Interest in how AI tools are being used to scale HR and operations work.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$21 per hour

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

About this position:

Later is looking for a Vice President of Revenue Operations to own and transform the operational engine behind our go-to-market business: Sales Ops, Marketing Ops, Customer Ops, Creator Ops, Enablement, and our Dev & Integrations team. You'll own the operating model, the infrastructure, and the evolution of how Later sells, markets, serves clients, and manages a growing creator ecosystem driving $2.4B+ in verified commerce.

This is an executive role with a dual mandate. Half the job is running the business. You're accountable for pipeline mechanics, forecasting, territory design, lead routing, renewal operations, and the cross-functional processes that keep a high-growth company moving, supported by an experienced team that executes the work. The other half is transforming it: evaluating and modernizing our tech stack, redesigning processes that have outgrown their original design, and leveraging AI to make the function, and the business, meaningfully faster.

You'll report to the SVP & Head of AI Operations as their operational counterpart, with the latitude and expectation to reshape how revenue operations works at Later. You'll manage a team of experienced operators across six sub-functions, including other Directors and senior managers. Later is in the middle of a company-wide AI transformation, and this role sits at the center of it. Beyond adopting AI tools, you'll be expected to bring your own point of view on how AI changes the way a revenue operations function works, and to lead that change for your team and the teams you support.

Later's operating model is evolving and we need a VP who can run the current business while actively building the next version of how it operates.

What you'll be doing:

Run Revenue Operations

• Be accountable for the end-to-end operational infrastructure across Sales Ops, Marketing Ops, Customer Ops, Creator Ops, Enablement, and Dev & Integrations, leading the team that delivers
• Own outcomes for pipeline mechanics, forecasting, territory design and assignment, lead routing, and deal operations across enterprise, mid-market, and growth segments
• Drive accountability for renewal and expansion operations across the client lifecycle, partnering closely with Client Services and Creator Success
• Establish and maintain the operational cadence (weekly performance reviews, monthly business reviews, quarterly planning cycles) with rigor and consistency
• Serve as the senior operational partner to the CRO, CMO, CFO, and cross-functional leadership on go-to-market execution
• Own revenue enablement strategy, ensuring sellers and go-to-market teams have the tools, content, training, and operational support to perform at their best
• Represent revenue operations at the executive table and in board-level operational narrative

Transform How We Operate

• Be accountable for the tech stack (Salesforce, HubSpot, Clay, ChiliPiper, Nooks, Chorus, and more).
• Evaluate what's working, what's redundant, and what needs to changeDrive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilities
• Champion the redesign of processes that have scaled past their original design, from lead-to-opportunity handoffs through campaign operations workflows
• Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports
• Partner with the Director of Enterprise Data to ensure operational systems feed clean, structured data into the business intelligence and AI infrastructure layers
• Develop and own a forward-looking operations roadmap that aligns to company OKRs and the broader AI transformation strategy

Lead the Team

• Manage and develop three direct reports: a Principal RevOps Manager, a Director of Creator Operations, and a Head of Sales Enablement, each with established teams and domain expertise
• Own the operating model for revenue operations, including org design, hiring roadmap, and how the function evolves as the business scales
• Set clear priorities across six sub-functions running concurrent workstreams in a fast-moving environment
• Build a culture of operational excellence, intellectual curiosity, and continuous improvement
• Set strategic direction while staying close enough to the work to unblock problems, pressure-test decisions, and maintain credibility with your team

What you bring:

• 10+ years of progressive experience in revenue operations, sales operations, or business operations at a SaaS, marketplace, or technology company
• 5+ years leading operations functions at the senior manager, director, or VP level, including experience managing other managers and directors (manager-of-managers scope)
• Prior experience as a VP or senior-most operations leader at a high-growth technology company, or clear readiness to step into that level of responsibility
• Deep expertise across the full RevOps stack: pipeline management, forecasting, territory design, lead routing, renewal operations, and marketing operations
• Experience in revenue enablement: building or overseeing the programs, content, and operational support that make go-to-market teams effective
• Proven experience evaluating, implementing, and rationalizing technology platforms. You've made hard calls about what to consolidate, migrate, or retire
• Hands-on proficiency with Salesforce at an advanced level; experience with HubSpot, marketing automation, and sales engagement platforms
• Demonstrated use of AI tools in your operational work: concrete examples of building workflows, automations, or analyses using AI (Claude, ChatGPT, agent frameworks, or equivalent), beyond theoretical interest
• Strong financial acumen. Comfortable with bookings forecasting, ARR/MRR modeling, and unit economics
• Experience operating across multiple segments (enterprise, mid-market, SMB/growth) and multiple GTM motions
• Executive presence and exceptional stakeholder management across C-suite, board, sales, marketing, and services teams
• A bias for action and comfort with ambiguity in a high-growth, fast-evolving environment

Nice to have:

• Experience in influencer marketing, creator economy, marketplace, or affiliate/performance marketing
• Familiarity with creator-side operations (HubSpot, creator lifecycle management, GMV attribution)
• Track record of building or scaling a Dev & Integrations or systems team within an operations function
• Experience with AI automation platforms (Gumloop, Zapier AI, or equivalent) and building agent-assisted operational workflows
• Background operating in a PE-backed or pre-IPO environment with board-level reporting expectations
• Experience with data enrichment and prospecting tools (Clay, ZoomInfo, or equivalent)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$190,000–$220,000 USD

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About this position:

We’re looking for a Machine Learning Infrastructure Engineer to join our growing Data & Platform team and build the foundation that powers our AI and machine learning capabilities across Later’s product portfolio. As our first dedicated ML Infrastructure Engineer, you will own the systems that support model experimentation, training, deployment, and monitoring at scale.

This role is critical to accelerating our data science initiatives and enabling future AI innovation. You’ll design and operate reliable, secure, and scalable ML infrastructure that empowers data scientists and engineers to ship high-impact models with confidence. If you’re excited about building robust ML systems in a fast-moving environment—and want to define the standard for ML Ops at Later—this is your opportunity.

What you'll be doing:

Strategy

• Define and own the long-term ML infrastructure roadmap, ensuring it supports both current experimentation needs and future AI initiatives.
• Establish best practices for model lifecycle management, deployment standards, monitoring, and governance. 
• Identify infrastructure gaps and proactively design scalable solutions to enable high-velocity ML development.
• Contribute to cross-functional technical planning, ensuring ML systems align with product and platform strategy.

Technical/ Execution

• Design, build, and maintain production-grade model deployment and inference systems using CI/CD pipelines, containerized services (Docker), and API frameworks (e.g., Flask).
• Automate end-to-end ML lifecycle workflows including training pipelines, model validation, registry management, deployment, and rollback strategies.
• Implement robust monitoring systems for model performance, latency, drift detection, and infrastructure health using tools such as CloudWatch, Prometheus, and Grafana.
• Operate across AWS and GCP environments to manage training and inference workloads, including GPU-based infrastructure and BigQuery datasets.
• Develop and maintain infrastructure-as-code (Terraform, CloudFormation) to ensure scalable, repeatable, and secure cloud environments.
• Implement and optimize CI/CD workflows (e.g., GitHub Actions, GitLab CI, Bitbucket Pipelines) for ML and infrastructure automation.

Team / Collaboration

• Partner closely with Data Scientists, Analysts, Platform Engineers, and Product Engineers to support end-to-end ML workflows.
• Translate data science experimentation needs into production-ready infrastructure solutions.
• Serve as the technical bridge between ML experimentation and productized deployment.
• Share knowledge and best practices to elevate ML maturity across teams.

Research/Best Practices

• Stay current on emerging ML Ops practices, tools, and frameworks to continuously improve system reliability and efficiency.
• Evaluate and implement model-serving frameworks (e.g., TorchServe, Seldon, TensorRT) where appropriate.
• Contribute to governance, reproducibility, and auditability standards for ML systems.
• Experiment with new tooling and workflows to improve reproducibility, performance, and developer velocity.

What success looks like:

• ML models move from experimentation to production quickly and reliably, with minimal manual intervention.
• CI/CD pipelines enable safe, repeatable deployments with clear rollback strategies.
• Model performance, drift, and infrastructure health are proactively monitored and observable.
• Infrastructure supports scalable GPU training and real-time inference without bottlenecks.
• Data scientists report improved velocity, reproducibility, and confidence in deploying models.
• ML systems are secure, compliant, and aligned with evolving product and AI strategy.

What you bring:

• 4+ years of experience in ML Ops, ML infrastructure, backend engineering, or related roles supporting production ML systems.
• Experience working in cloud-native environments (AWS and/or GCP) with hands-on deployment of ML workloads.
• Proven track record designing and implementing CI/CD pipelines for ML systems.
• Strong experience with Amazon SageMaker, Docker, Flask-based APIs, and infrastructure automation tools.
• Hands-on experience with ML lifecycle tooling such as MLflow, SageMaker Studio, or Weights & Biases.
• Experience managing container orchestration platforms (Kubernetes, EKS, or GKE).
• Strong programming experience in Python (additional experience in Go, Java, or Scala is a plus).
• Experience working with infrastructure-as-code tools such as Terraform or CloudFormation.
• Familiarity with observability tools such as CloudWatch, Prometheus, Grafana, Datadog, or centralized logging platforms.
• Experience managing GPU-based workloads and scaling training/inference systems.
• Familiarity with data infrastructure tools such as BigQuery and cloud-native data pipelines.
• Bonus: Experience supporting LLMs or generative AI pipelines, distributed training systems, feature stores (e.g., Feast), real-time inference systems, or ML governance frameworks.
• A mindset focused on automation, reliability, performance, and continuous improvement in fast-scaling environments.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 -165,000 

#LI-remote

About this position:

We’re looking for a Machine Learning Infrastructure Engineer to join our growing Data & Platform team and build the foundation that powers our AI and machine learning capabilities across Later’s product portfolio. As our first dedicated ML Infrastructure Engineer, you will own the systems that support model experimentation, training, deployment, and monitoring at scale.

This role is critical to accelerating our data science initiatives and enabling future AI innovation. You’ll design and operate reliable, secure, and scalable ML infrastructure that empowers data scientists and engineers to ship high-impact models with confidence. If you’re excited about building robust ML systems in a fast-moving environment—and want to define the standard for ML Ops at Later—this is your opportunity.

What you'll be doing:

Strategy

• Define and own the long-term ML infrastructure roadmap, ensuring it supports both current experimentation needs and future AI initiatives.
• Establish best practices for model lifecycle management, deployment standards, monitoring, and governance. 
• Identify infrastructure gaps and proactively design scalable solutions to enable high-velocity ML development.
• Contribute to cross-functional technical planning, ensuring ML systems align with product and platform strategy.

Technical/ Execution

• Design, build, and maintain production-grade model deployment and inference systems using CI/CD pipelines, containerized services (Docker), and API frameworks (e.g., Flask).
• Automate end-to-end ML lifecycle workflows including training pipelines, model validation, registry management, deployment, and rollback strategies.
• Implement robust monitoring systems for model performance, latency, drift detection, and infrastructure health using tools such as CloudWatch, Prometheus, and Grafana.
• Operate across AWS and GCP environments to manage training and inference workloads, including GPU-based infrastructure and BigQuery datasets.
• Develop and maintain infrastructure-as-code (Terraform, CloudFormation) to ensure scalable, repeatable, and secure cloud environments.
• Implement and optimize CI/CD workflows (e.g., GitHub Actions, GitLab CI, Bitbucket Pipelines) for ML and infrastructure automation.

Team / Collaboration

• Partner closely with Data Scientists, Analysts, Platform Engineers, and Product Engineers to support end-to-end ML workflows.
• Translate data science experimentation needs into production-ready infrastructure solutions.
• Serve as the technical bridge between ML experimentation and productized deployment.
• Share knowledge and best practices to elevate ML maturity across teams.

Research/Best Practices

• Stay current on emerging ML Ops practices, tools, and frameworks to continuously improve system reliability and efficiency.
• Evaluate and implement model-serving frameworks (e.g., TorchServe, Seldon, TensorRT) where appropriate.
• Contribute to governance, reproducibility, and auditability standards for ML systems.
• Experiment with new tooling and workflows to improve reproducibility, performance, and developer velocity.

What success looks like:

• ML models move from experimentation to production quickly and reliably, with minimal manual intervention.
• CI/CD pipelines enable safe, repeatable deployments with clear rollback strategies.
• Model performance, drift, and infrastructure health are proactively monitored and observable.
• Infrastructure supports scalable GPU training and real-time inference without bottlenecks.
• Data scientists report improved velocity, reproducibility, and confidence in deploying models.
• ML systems are secure, compliant, and aligned with evolving product and AI strategy.

What you bring:

• 4+ years of experience in ML Ops, ML infrastructure, backend engineering, or related roles supporting production ML systems.
• Experience working in cloud-native environments (AWS and/or GCP) with hands-on deployment of ML workloads.
• Proven track record designing and implementing CI/CD pipelines for ML systems.
• Strong experience with Amazon SageMaker, Docker, Flask-based APIs, and infrastructure automation tools.
• Hands-on experience with ML lifecycle tooling such as MLflow, SageMaker Studio, or Weights & Biases.
• Experience managing container orchestration platforms (Kubernetes, EKS, or GKE).
• Strong programming experience in Python (additional experience in Go, Java, or Scala is a plus).
• Experience working with infrastructure-as-code tools such as Terraform or CloudFormation.
• Familiarity with observability tools such as CloudWatch, Prometheus, Grafana, Datadog, or centralized logging platforms.
• Experience managing GPU-based workloads and scaling training/inference systems.
• Familiarity with data infrastructure tools such as BigQuery and cloud-native data pipelines.
• Bonus: Experience supporting LLMs or generative AI pipelines, distributed training systems, feature stores (e.g., Feast), real-time inference systems, or ML governance frameworks.
• A mindset focused on automation, reliability, performance, and continuous improvement in fast-scaling environments.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 -165,000 

#LI-remote

About this position:

We’re looking for a Machine Learning Infrastructure Engineer to join our growing Data & Platform team and build the foundation that powers our AI and machine learning capabilities across Later’s product portfolio. As our first dedicated ML Infrastructure Engineer, you will own the systems that support model experimentation, training, deployment, and monitoring at scale.

This role is critical to accelerating our data science initiatives and enabling future AI innovation. You’ll design and operate reliable, secure, and scalable ML infrastructure that empowers data scientists and engineers to ship high-impact models with confidence. If you’re excited about building robust ML systems in a fast-moving environment—and want to define the standard for ML Ops at Later—this is your opportunity.

What you'll be doing:

Strategy

• Define and own the long-term ML infrastructure roadmap, ensuring it supports both current experimentation needs and future AI initiatives.
• Establish best practices for model lifecycle management, deployment standards, monitoring, and governance. 
• Identify infrastructure gaps and proactively design scalable solutions to enable high-velocity ML development.
• Contribute to cross-functional technical planning, ensuring ML systems align with product and platform strategy.

Technical/ Execution

• Design, build, and maintain production-grade model deployment and inference systems using CI/CD pipelines, containerized services (Docker), and API frameworks (e.g., Flask).
• Automate end-to-end ML lifecycle workflows including training pipelines, model validation, registry management, deployment, and rollback strategies.
• Implement robust monitoring systems for model performance, latency, drift detection, and infrastructure health using tools such as CloudWatch, Prometheus, and Grafana.
• Operate across AWS and GCP environments to manage training and inference workloads, including GPU-based infrastructure and BigQuery datasets.
• Develop and maintain infrastructure-as-code (Terraform, CloudFormation) to ensure scalable, repeatable, and secure cloud environments.
• Implement and optimize CI/CD workflows (e.g., GitHub Actions, GitLab CI, Bitbucket Pipelines) for ML and infrastructure automation.

Team / Collaboration

• Partner closely with Data Scientists, Analysts, Platform Engineers, and Product Engineers to support end-to-end ML workflows.
• Translate data science experimentation needs into production-ready infrastructure solutions.
• Serve as the technical bridge between ML experimentation and productized deployment.
• Share knowledge and best practices to elevate ML maturity across teams.

Research/Best Practices

• Stay current on emerging ML Ops practices, tools, and frameworks to continuously improve system reliability and efficiency.
• Evaluate and implement model-serving frameworks (e.g., TorchServe, Seldon, TensorRT) where appropriate.
• Contribute to governance, reproducibility, and auditability standards for ML systems.
• Experiment with new tooling and workflows to improve reproducibility, performance, and developer velocity.

What success looks like:

• ML models move from experimentation to production quickly and reliably, with minimal manual intervention.
• CI/CD pipelines enable safe, repeatable deployments with clear rollback strategies.
• Model performance, drift, and infrastructure health are proactively monitored and observable.
• Infrastructure supports scalable GPU training and real-time inference without bottlenecks.
• Data scientists report improved velocity, reproducibility, and confidence in deploying models.
• ML systems are secure, compliant, and aligned with evolving product and AI strategy.

What you bring:

• 4+ years of experience in ML Ops, ML infrastructure, backend engineering, or related roles supporting production ML systems.
• Experience working in cloud-native environments (AWS and/or GCP) with hands-on deployment of ML workloads.
• Proven track record designing and implementing CI/CD pipelines for ML systems.
• Strong experience with Amazon SageMaker, Docker, Flask-based APIs, and infrastructure automation tools.
• Hands-on experience with ML lifecycle tooling such as MLflow, SageMaker Studio, or Weights & Biases.
• Experience managing container orchestration platforms (Kubernetes, EKS, or GKE).
• Strong programming experience in Python (additional experience in Go, Java, or Scala is a plus).
• Experience working with infrastructure-as-code tools such as Terraform or CloudFormation.
• Familiarity with observability tools such as CloudWatch, Prometheus, Grafana, Datadog, or centralized logging platforms.
• Experience managing GPU-based workloads and scaling training/inference systems.
• Familiarity with data infrastructure tools such as BigQuery and cloud-native data pipelines.
• Bonus: Experience supporting LLMs or generative AI pipelines, distributed training systems, feature stores (e.g., Feast), real-time inference systems, or ML governance frameworks.
• A mindset focused on automation, reliability, performance, and continuous improvement in fast-scaling environments.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 -165,000 

#LI-remote

About this position:

As a Senior Security Engineer at Later, you will play a critical role in strengthening and scaling the security foundations that power our platform. This role blends deep security expertise with hands-on engineering, with a particular focus on identity and access management, authentication systems, and secure-by-design development practices.

You’ll partner closely with Engineering, Infrastructure, and Product teams to embed security into our CI/CD pipelines, internal platforms, and customer-facing systems—enabling teams to move quickly while keeping our systems, data, and users safe. This is a high-impact individual contributor role for someone who thinks like a defender, builds like a software engineer, and leads through influence.

What you'll be doing:

Strategy

• Assess and continuously improve Later’s security posture across applications, infrastructure, and development workflows
• Define and implement scalable security standards, guardrails, and best practices that support compliance through automated and auditable solutions
• Partner with Engineering and Product leadership to align security priorities with business objectives and delivery timelines
• emerging risks and proactively design systems and processes that reduce long-term exposure

Technical/ Execution

• Own identity and access management across Later’s platform, including authentication, authorization, and secure machine-to-machine (M2M) processes
• Design, implement, and maintain secure authentication systems for both internal tools and customer-facing experiences
• Harden login systems, establish consistent authentication patterns across services, and ensure secure integration between tools
• Build and maintain internal security tooling to support secure development, operational visibility, and compliance workflows
• Embed security controls into CI/CD pipelines, including SAST, DAST, SCA, container scanning, secret management, and secure build/deploy practices
• Partner with engineering teams to identify vulnerabilities, clearly communicate risk and impact, and drive effective remediation

Team / Collaboration

• Provide pragmatic, solution-oriented security guidance during system design and architecture reviews
• Collaborate cross-functionally to embed security into development workflows without slowing delivery
• Translate complex security concepts into clear, actionable recommendations for both technical and non-technical stakeholders
• Act as a trusted partner to engineering teams, balancing risk mitigation with business enablement

Leadership

• Lead by influence—raising the security bar through standards, tooling, and mentorship
• Set a high standard for secure engineering practices and help others level up their security mindset
• Model accountability, ownership, and transparency in security decisions

Research/Best Practices

• Stay current on application security, cloud security, and identity best practices
• Apply industry frameworks (e.g., OWASP, NIST, CIS Controls) pragmatically within production environments
• Continuously evaluate and improve identity architecture and security automation to scale with the business

Nice to have:

• Experience designing or migrating identity architecture at scale
• Experience building internal developer security tooling
• Experience working in a high-growth technology environment

What success looks like:

• Identity and access management is secure, scalable, and consistently implemented across the platform
• Security controls are embedded into CI/CD pipelines, reducing manual effort and improving detection and prevention
• Engineering teams proactively consider security in their designs and view security as an enabler—not a blocker
• Vulnerabilities are identified early, clearly prioritized, and remediated efficiently
• Compliance frameworks (e.g., SOC 2, ISO 27001) are supported through automation and well-defined processes
• Later’s overall security posture measurably improves while maintaining speed of product delivery

What you bring:

• 5–7+ years of experience as a Security Engineer or Software Engineer with a strong security focus
• Proven experience building and operating production-grade software, systems, or internal tooling
• Strong background in application security, infrastructure security, and secure CI/CD practices
• Hands-on experience with identity and access management, including authentication systems, authorization frameworks, and machine-to-machine security patterns
• Experience applying security frameworks such as OWASP, NIST, or CIS Controls in real-world production environments
• Familiarity with cloud security tooling (AWS Security Hub, Azure Security Center, or GCP Security Command Center), SIEM/SOAR tools, and Infrastructure-as-Code security scanning (Terraform, CloudFormation)
• Experience supporting compliance frameworks such as SOC 2 and ISO 27001
• Familiarity with modern backend systems (including C#) and cloud-native architectures
• Demonstrated ability to collaborate cross-functionally and influence engineering teams to improve security outcomes
• Strong communication skills with the ability to translate complex security concepts into clear, actionable guidance

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 - 175,000 

 #LI-Remote

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Remote

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Remote

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Remote

About this position:

This is a Boston-based hybrid role with a 3-day per week in-office expectation.

Later is hiring a Payroll Manager to lead accurate, compliant, and scalable payroll operations across the US and Canada. Reporting to the Controller and partnering closely with Finance and People & Places, this role owns end-to-end payroll execution for 400+ employees across multiple jurisdictions, benefits programs, and third-party providers.

This is a hands-on leadership role for someone who thrives in complexity, brings strong judgment to time-sensitive work, and proactively improves systems and processes. While US payroll expertise is essential, this role also provides an opportunity to deepen Canadian payroll exposure alongside an experienced Payroll Specialist. 

What you'll be doing:

Technical / Execution

• Own and oversee end-to-end payroll processing for ~300 US and ~100 Canadian employees, ensuring accuracy, timeliness, and full regulatory compliance
  
  
• Review, administer, and approve semi-monthly payroll cycles, including bonuses, commissions, allowances, severance, leaves, and adjustments
  
  
• Maintain payroll system accuracy by managing employee lifecycle changes (new hires, terminations, role or compensation changes, leaves of absence)
  
  
• Ensure completion and accuracy of all payroll reconciliations, journal entries, and supporting documentation each pay period
  
  
• Lead year-end payroll processes across jurisdictions, including W-2s, 1095-Cs, T4s, T2200s, and related filings
  
  
• Prepare and submit required monthly, quarterly, and annual filings (e.g., Forms 941, EHT, Workers’ Compensation, unemployment insurance, WorkSafe BC)
  
  
• Serve as primary point of contact with payroll vendors, benefits providers, and EOR partners to resolve discrepancies and ensure SLA adherence
• Administer US and Canadian benefits programs, including 401(k) enrollments, contributions, audits, and employee inquiries

Team / Collaboration

• Provide day-to-day oversight and support to the Payroll & Benefits Specialist, ensuring consistency, accuracy, and knowledge sharing
  
  
• Partner closely with Accounting and FP&A to deliver clean payroll data, reconciliations, and reporting that support close and forecasting cycles
  
  
• Collaborate with People & Places on employee experience, benefits administration, and policy alignment
• Respond to payroll-related inquiries from employees, auditors, and government agencies with professionalism, discretion, and clarity

Research/Best Practices

• Proactively identify payroll risks, inefficiencies, or compliance gaps and implement improvements before issues escalate
  
  
• Document, refine, and improve payroll workflows to increase efficiency, scalability, and audit readiness
  
  
• Stay current on US and Canadian payroll regulations, tax changes, and best practices, applying updates pragmatically and accurately

What success looks like:

• Payroll is processed accurately and on time, every cycle, with zero material errors
  
  
• All statutory filings, remittances, and year-end obligations are completed on schedule and without compliance issues
  
  
• Payroll audits are smooth, well-documented, and require minimal follow-up
  
  
• Payroll data is trusted by Finance, FP&A, and leadership to support decision-making
  
  
• Processes are clearer, more efficient, and more resilient than when you started
  
  
• Employees experience payroll and benefits as reliable, responsive, and easy to navigate

What you bring:

• 5+ years of full-cycle payroll experience, including hands-on ownership in a multi-state US environment
  
  
• Demonstrated experience processing payroll for 200+ US employees across multiple states
  
  
• Working knowledge of Canadian payroll processes and statutory requirements (direct experience preferred; willingness to learn required)
  
  
• Proven experience using ADP Workforce Now or comparable enterprise payroll systems
  
  
• Strong understanding of payroll compliance, taxable benefits, and employment standards legislation
  
  
• Track record of managing payroll audits, reconciliations, and regulatory filings independently
  
  
• Hands-on experience with month-end reporting for Accounting teams, as well as high level of inter-department communication skills
  
  
• High level of judgment, integrity, and discretion when handling sensitive and confidential information
  
  
• Strong analytical skills with the ability to identify discrepancies, assess risk, and resolve issues efficiently
  
  
• Intermediate proficiency in Google Sheets and Docs, including reconciliations and reporting
  
  
• Continuous-improvement mindset with experience streamlining payroll workflows or systems
  
  
• Experience with international payroll, EOR models, or platforms such as Deel (asset, not required)
  
  
• Payroll Compliance Practitioner (PCP) certification (asset)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$120,000-$140,000 USD / Year

#LI-Hybrid  

About this position:

Later is the leading influencer marketing company powered by AI and data. We help brands and agencies drive measurable growth through our all-in-one offering: Later Influence (influencer strategy and campaign services), Later Social (social media management), and Mavely (creator commerce).

As Sr. Director of Partnerships, you’ll be responsible for building, scaling, and leading revenue-driving relationships with mid-market and enterprise brands and agencies. You’ll combine consultative solution selling with deep expertise in the influencer and creator economy, helping clients unlock the full potential of Later’s platform and services. This role is equal parts hunter and farmer: driving new client acquisition while expanding and strengthening strategic partnerships.

What you'll be doing:

Strategy

• Own and execute a comprehensive strategy to acquire new mid-market and enterprise accounts while significantly growing wallet share within existing clients.
• Position Later as a trusted, data-driven partner at the executive level across influencer marketing, creator commerce, and social media.
• Leverage market insights, client feedback, and competitive intelligence to influence go-to-market strategy, pricing, and product direction.
• Identify and pursue high-impact opportunities that accelerate revenue growth and market expansion.

Technical / Execution

• Independently identify, prospect, and qualify high-value brands and agencies, with a focus on complex, multi-stakeholder organizations.
• Lead senior-level consultative discovery conversations, shaping client vision and aligning Later’s solutions to strategic business objectives.
• Deliver high-impact platform demos and executive-level proposals that showcase Later’s AI- and data-powered differentiation.
• Own complex negotiations, contract structuring, and deal strategy to successfully close and expand enterprise partnerships.
• Maintain a rigorous and accurate sales pipeline, demonstrating strong forecasting discipline and operational leadership.

Team / Collaboration

• Act as a cross-functional leader, partnering closely with Marketing, Strategy, Product, and Customer Success to deliver a seamless, high-value client experience.
• Serve as a voice of the customer, bringing actionable insights and trends to inform product roadmap and service innovation.
• Contribute to and elevate sales playbooks, frameworks, and best practices; mentor peers and help raise overall team performance.

Research / Best Practices

• Stay ahead of trends in influencer marketing, creator commerce, and digital advertising, translating insights into strategic opportunities.
• Leverage Later’s AI and data capabilities to deliver measurable, outcome-driven recommendations to clients.
• Continuously refine and evolve sales strategies, processes, and approaches to maximize efficiency, scalability, and impact.

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

• 7–10+ years of quota-carrying sales experience, ideally in SaaS, media, or influencer marketing.
• Consistent track record of closing complex, enterprise-level deals and expanding strategic partnerships.
• Experience selling into senior stakeholders within marketing, brand, or media teams at Fortune 1000 companies and agencies.
• Deep understanding of influencer marketing, social media, and affiliate/creator commerce ecosystems.
• Demonstrated ability to lead consultative, solutions-driven sales processes with executive stakeholders.
• Strong business acumen with a data-driven and strategic mindset.
• Exceptional communication, executive presence, presentation, and negotiation skills.
• Highly autonomous operator who thrives in fast-paced, high-growth environments.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$285k - $350k OTE

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

Location: Remote 

Type: Contract, Ongoing

Duration: Per Project Basis (Up to 10 hours / week)

About this position:

We’re looking for a Content Producer who’s equal parts trend-spotter, content creator, and creative problem solver. You’re the person who’s always thinking, “this would hit for our brand” and then actually bringing it to life.

This role is at the core of our content engine. You’ll work closely with the Senior Social Content Manager to ideate, create, and evolve content that not only looks good – but performs. From tapping into culture to shaping repeatable content, you’ll help ensure everything connects back to strategy, audience behavior, and what’s actually resonating.

This isn’t about chasing every trend. It’s about knowing which ones are worth it – and making them feel like our brands. 

What you'll be doing:

Content Ideation & Development

• Develop social-first content ideas across TikTok, Instagram, and emerging platforms
• Bring forward trend-inspired concepts and original ideas that feel fresh, not forced
• Partner with the Senior Social Content Manager, Social Media Manager, and Community Manager to ensure content aligns with brand strategy and campaign goals
• Help build and evolve content series, formats, and creative over time
• Contribute to shaping the brand’s voice and presence on social through content decisions and creative instincts
• Collaborate with cross-functional teams (social, creative, strategy, influencer) to bring ideas to life

Trends & Cultural Relevance

• Stay deeply tapped into social: trends, sounds, formats, creators, and platform shifts
• Identify trends early and translate them into brand-relevant content quickly (and thoughtfully)
• Understand the why behind trends, not just the execution

Production & Execution

• Shoot and capture content (primarily on iPhone) in both planned and real-time environments
• Edit short-form video with a strong sense of pacing, hooks, and storytelling – from quick-turn native edits to more polished executions using transitions, motion design, text animation, and layered effects when appropriate
• Bring ideas from concept → execution → final delivery with a platform-first mindset
• Create and iterate on content quickly, balancing speed with quality

Performance & Optimization

• Help turn monthly and quarterly insights into new content opportunities
• Help identify patterns across high- and low-performing content (hooks, formats, themes)
• Apply learnings from test-and-learn roadmaps to future content
• Contribute to testing, iterating, and scaling what works

Who You Are:

• A hybrid thinker—equally strategic and creative
• Comfortable leading client conversations and presenting performance insights
• Can easily flex between overseeing a team and rolling up your sleeves
• Deeply fluent in social media trends, platform nuances, and content formats
• Fast, scrappy, and passionate about storytelling through social

What You Bring:

• 1–3 years of experience in social media, content creation, or a related field (internships + personal content absolutely count), along with a portfolio showcasing your work.
• Strong understanding of TikTok and Instagram content formats and platform behavior
• Experience creating and editing short-form video (iPhone + CapCut or similar tools), with a working knowledge of more advanced editing techniques and simple motion/animation
• Strong creative instincts and an eye for what makes content engaging
• Basic understanding of performance metrics (views, engagement, retention)
• Agency experience is a plus, but not required

You’re probably someone who:

• Knows the difference between a good idea and a good idea for the internet
• Can immediately tell when something feels too branded (and how to fix it)
• Has strong opinions on hooks – and can explain why something didn’t work
• Thinks about content in formats and series, not just one-off posts
• Has a camera roll full of saved ideas and references
• Sends trend ideas before being asked
• Gets excited by comments, shares, and saves – not just views
• Has said “wait, don’t post that yet” and been right

If you can tell within 3 seconds whether a video is flopping, and know how to fix it, we’d love to meet you!

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$30 - 40 / hour

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About the Role

Later is seeking an Account Lead to drive strategic client partnerships and deliver best-in-class influencer marketing programs. In this role, you’ll own the success of key accounts, shaping integrated strategies, leading cross-functional execution, and ensuring every campaign delivers measurable business impact.

You will serve as a senior client partner and internal leader — overseeing Account Managers and Coordinators, guiding strategic direction, and acting as a trusted advisor to brands. This is a high-impact role that combines client strategy, operational excellence, and team leadership to strengthen Later’s position as a top partner in the creator economy.

What You’ll Do

Strategy

• Lead the development of influencer marketing strategies that align with client objectives and deliver measurable ROI.

• Build and nurture senior client relationships, positioning Later as a trusted strategic advisor.

• Facilitate strategic business reviews and campaign reporting that translate performance into actionable next steps.

• Identify expansion and upsell opportunities within accounts, partnering with Sales and Strategy to grow revenue.

• Contribute to RFPs and new business pitches by bringing client insights and proven campaign expertise.

Technical / Execution

• Oversee execution of multiple influencer campaigns from kickoff to wrap, ensuring quality, compliance, and measurable impact.

• Guide Account Managers in managing day-to-day client communications and executional tasks.

• Own campaign budgets, timelines, and deliverables, ensuring projects are on track and aligned with client commitments.

• Ensure campaigns meet FTC guidelines and platform standards while maintaining creative excellence.

• Monitor campaign KPIs, surface insights, and recommend optimizations to improve performance.

Team / Collaboration

• Partner with Social, Strategy, Creator Success, Paid Media, Product, and Sales to deliver seamless integrated campaigns.

• Act as the voice of the client and influencer, ensuring feedback informs platform improvements and future strategies.

• Collaborate cross-functionally to embed innovation and elevate Later’s reputation with clients and across the industry.

Leadership

• Manage and mentor direct reports, building a high-performing, client-focused team.

• Provide coaching, performance feedback, and growth opportunities to Account Managers and Coordinators.

• Foster a culture of accountability, collaboration, and continuous learning.

• Anticipate risks early and implement proactive solutions that remove blockers for the team.

Research / Best Practices

• Stay ahead of industry trends, platforms, and cultural shifts — embedding innovation into client strategies.

• Contribute thought leadership to position Later as a market leader in influencer and creator marketing.

• Build and maintain internal processes that guarantee compliance and operational excellence across accounts.

What Success Looks Like

• Key client accounts achieve renewal and expansion targets, with measurable ROI from campaigns.

• Later is seen as a trusted strategic partner, not just an executional vendor.

• Campaigns are consistently delivered on time, on budget, and above quality standards.

• Account Managers and Coordinators under your leadership grow in performance and confidence.

• Later’s Services team is recognized for innovation, compliance rigor, and best-in-class execution.

What You Bring

• 5+ years of experience in influencer marketing, social media, or digital campaign management, with direct client-facing experience.

• Proven ability to lead client strategy and deliver results against brand objectives.

• Strong management experience, including coaching, performance reviews, and day-to-day team leadership.

• Deep knowledge of social platforms, influencer best practices, and compliance requirements.

• Data-driven mindset with the ability to translate performance into actionable insights.

• Exceptional communication, presentation, and relationship-building skills.

• Track record of driving account growth and strengthening client partnerships.

How You Work

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: $115,000 - $140,000 OTE

#LI-Hybrid  

About the Role

Later is seeking an Account Lead to drive strategic client partnerships and deliver best-in-class influencer marketing programs. In this role, you’ll own the success of key accounts, shaping integrated strategies, leading cross-functional execution, and ensuring every campaign delivers measurable business impact.

You will serve as a senior client partner and internal leader — overseeing Account Managers and Coordinators, guiding strategic direction, and acting as a trusted advisor to brands. This is a high-impact role that combines client strategy, operational excellence, and team leadership to strengthen Later’s position as a top partner in the creator economy.

What You’ll Do

Strategy

• Lead the development of influencer marketing strategies that align with client objectives and deliver measurable ROI.

• Build and nurture senior client relationships, positioning Later as a trusted strategic advisor.

• Facilitate strategic business reviews and campaign reporting that translate performance into actionable next steps.

• Identify expansion and upsell opportunities within accounts, partnering with Sales and Strategy to grow revenue.

• Contribute to RFPs and new business pitches by bringing client insights and proven campaign expertise.

Technical / Execution

• Oversee execution of multiple influencer campaigns from kickoff to wrap, ensuring quality, compliance, and measurable impact.

• Guide Account Managers in managing day-to-day client communications and executional tasks.

• Own campaign budgets, timelines, and deliverables, ensuring projects are on track and aligned with client commitments.

• Ensure campaigns meet FTC guidelines and platform standards while maintaining creative excellence.

• Monitor campaign KPIs, surface insights, and recommend optimizations to improve performance.

Team / Collaboration

• Partner with Social, Strategy, Creator Success, Paid Media, Product, and Sales to deliver seamless integrated campaigns.

• Act as the voice of the client and influencer, ensuring feedback informs platform improvements and future strategies.

• Collaborate cross-functionally to embed innovation and elevate Later’s reputation with clients and across the industry.

Leadership

• Manage and mentor direct reports, building a high-performing, client-focused team.

• Provide coaching, performance feedback, and growth opportunities to Account Managers and Coordinators.

• Foster a culture of accountability, collaboration, and continuous learning.

• Anticipate risks early and implement proactive solutions that remove blockers for the team.

Research / Best Practices

• Stay ahead of industry trends, platforms, and cultural shifts — embedding innovation into client strategies.

• Contribute thought leadership to position Later as a market leader in influencer and creator marketing.

• Build and maintain internal processes that guarantee compliance and operational excellence across accounts.

What Success Looks Like

• Key client accounts achieve renewal and expansion targets, with measurable ROI from campaigns.

• Later is seen as a trusted strategic partner, not just an executional vendor.

• Campaigns are consistently delivered on time, on budget, and above quality standards.

• Account Managers and Coordinators under your leadership grow in performance and confidence.

• Later’s Services team is recognized for innovation, compliance rigor, and best-in-class execution.

What You Bring

• 5+ years of experience in influencer marketing, social media, or digital campaign management, with direct client-facing experience.

• Proven ability to lead client strategy and deliver results against brand objectives.

• Strong management experience, including coaching, performance reviews, and day-to-day team leadership.

• Deep knowledge of social platforms, influencer best practices, and compliance requirements.

• Data-driven mindset with the ability to translate performance into actionable insights.

• Exceptional communication, presentation, and relationship-building skills.

• Track record of driving account growth and strengthening client partnerships.

How You Work

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: $115,000 - $140,000 OTE

#LI-Hybrid  

About the Role

Later is seeking an Account Lead to drive strategic client partnerships and deliver best-in-class influencer marketing programs. In this role, you’ll own the success of key accounts, shaping integrated strategies, leading cross-functional execution, and ensuring every campaign delivers measurable business impact.

You will serve as a senior client partner and internal leader — overseeing Account Managers and Coordinators, guiding strategic direction, and acting as a trusted advisor to brands. This is a high-impact role that combines client strategy, operational excellence, and team leadership to strengthen Later’s position as a top partner in the creator economy.

What You’ll Do

Strategy

• Lead the development of influencer marketing strategies that align with client objectives and deliver measurable ROI.

• Build and nurture senior client relationships, positioning Later as a trusted strategic advisor.

• Facilitate strategic business reviews and campaign reporting that translate performance into actionable next steps.

• Identify expansion and upsell opportunities within accounts, partnering with Sales and Strategy to grow revenue.

• Contribute to RFPs and new business pitches by bringing client insights and proven campaign expertise.

Technical / Execution

• Oversee execution of multiple influencer campaigns from kickoff to wrap, ensuring quality, compliance, and measurable impact.

• Guide Account Managers in managing day-to-day client communications and executional tasks.

• Own campaign budgets, timelines, and deliverables, ensuring projects are on track and aligned with client commitments.

• Ensure campaigns meet FTC guidelines and platform standards while maintaining creative excellence.

• Monitor campaign KPIs, surface insights, and recommend optimizations to improve performance.

Team / Collaboration

• Partner with Social, Strategy, Creator Success, Paid Media, Product, and Sales to deliver seamless integrated campaigns.

• Act as the voice of the client and influencer, ensuring feedback informs platform improvements and future strategies.

• Collaborate cross-functionally to embed innovation and elevate Later’s reputation with clients and across the industry.

Leadership

• Manage and mentor direct reports, building a high-performing, client-focused team.

• Provide coaching, performance feedback, and growth opportunities to Account Managers and Coordinators.

• Foster a culture of accountability, collaboration, and continuous learning.

• Anticipate risks early and implement proactive solutions that remove blockers for the team.

Research / Best Practices

• Stay ahead of industry trends, platforms, and cultural shifts — embedding innovation into client strategies.

• Contribute thought leadership to position Later as a market leader in influencer and creator marketing.

• Build and maintain internal processes that guarantee compliance and operational excellence across accounts.

What Success Looks Like

• Key client accounts achieve renewal and expansion targets, with measurable ROI from campaigns.

• Later is seen as a trusted strategic partner, not just an executional vendor.

• Campaigns are consistently delivered on time, on budget, and above quality standards.

• Account Managers and Coordinators under your leadership grow in performance and confidence.

• Later’s Services team is recognized for innovation, compliance rigor, and best-in-class execution.

What You Bring

• 5+ years of experience in influencer marketing, social media, or digital campaign management, with direct client-facing experience.

• Proven ability to lead client strategy and deliver results against brand objectives.

• Strong management experience, including coaching, performance reviews, and day-to-day team leadership.

• Deep knowledge of social platforms, influencer best practices, and compliance requirements.

• Data-driven mindset with the ability to translate performance into actionable insights.

• Exceptional communication, presentation, and relationship-building skills.

• Track record of driving account growth and strengthening client partnerships.

How You Work

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: $115,000 - $140,000 OTE

#LI-Hybrid  

About the Role

Later is seeking an Account Lead to drive strategic client partnerships and deliver best-in-class influencer marketing programs. In this role, you’ll own the success of key accounts, shaping integrated strategies, leading cross-functional execution, and ensuring every campaign delivers measurable business impact.

You will serve as a senior client partner and internal leader — overseeing Account Managers and Coordinators, guiding strategic direction, and acting as a trusted advisor to brands. This is a high-impact role that combines client strategy, operational excellence, and team leadership to strengthen Later’s position as a top partner in the creator economy.

What You’ll Do

Strategy

• Lead the development of influencer marketing strategies that align with client objectives and deliver measurable ROI.

• Build and nurture senior client relationships, positioning Later as a trusted strategic advisor.

• Facilitate strategic business reviews and campaign reporting that translate performance into actionable next steps.

• Identify expansion and upsell opportunities within accounts, partnering with Sales and Strategy to grow revenue.

• Contribute to RFPs and new business pitches by bringing client insights and proven campaign expertise.

Technical / Execution

• Oversee execution of multiple influencer campaigns from kickoff to wrap, ensuring quality, compliance, and measurable impact.

• Guide Account Managers in managing day-to-day client communications and executional tasks.

• Own campaign budgets, timelines, and deliverables, ensuring projects are on track and aligned with client commitments.

• Ensure campaigns meet FTC guidelines and platform standards while maintaining creative excellence.

• Monitor campaign KPIs, surface insights, and recommend optimizations to improve performance.

Team / Collaboration

• Partner with Social, Strategy, Creator Success, Paid Media, Product, and Sales to deliver seamless integrated campaigns.

• Act as the voice of the client and influencer, ensuring feedback informs platform improvements and future strategies.

• Collaborate cross-functionally to embed innovation and elevate Later’s reputation with clients and across the industry.

Leadership

• Manage and mentor direct reports, building a high-performing, client-focused team.

• Provide coaching, performance feedback, and growth opportunities to Account Managers and Coordinators.

• Foster a culture of accountability, collaboration, and continuous learning.

• Anticipate risks early and implement proactive solutions that remove blockers for the team.

Research / Best Practices

• Stay ahead of industry trends, platforms, and cultural shifts — embedding innovation into client strategies.

• Contribute thought leadership to position Later as a market leader in influencer and creator marketing.

• Build and maintain internal processes that guarantee compliance and operational excellence across accounts.

What Success Looks Like

• Key client accounts achieve renewal and expansion targets, with measurable ROI from campaigns.

• Later is seen as a trusted strategic partner, not just an executional vendor.

• Campaigns are consistently delivered on time, on budget, and above quality standards.

• Account Managers and Coordinators under your leadership grow in performance and confidence.

• Later’s Services team is recognized for innovation, compliance rigor, and best-in-class execution.

What You Bring

• 5+ years of experience in influencer marketing, social media, or digital campaign management, with direct client-facing experience.

• Proven ability to lead client strategy and deliver results against brand objectives.

• Strong management experience, including coaching, performance reviews, and day-to-day team leadership.

• Deep knowledge of social platforms, influencer best practices, and compliance requirements.

• Data-driven mindset with the ability to translate performance into actionable insights.

• Exceptional communication, presentation, and relationship-building skills.

• Track record of driving account growth and strengthening client partnerships.

How You Work

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: $115,000 - $140,000 OTE

#LI-Hybrid  

Location: Remote 

Type: Contract, Ongoing

Duration: Per Project Basis (Approx 8 - 10 hours / week)

About this position:

We’re looking for a freelance Retail Media Strategist (Walmart Connect) to help us scale one of our most important emerging paid media channels. This role is equal parts operator and enabler—you’ll own execution end-to-end while building the foundation, playbooks, and internal capability needed to make Walmart Connect a repeatable, high-performing growth channel.

You’ll partner closely with the Head of Paid Media and broader performance marketing team to launch, optimize, and prove out pilot campaigns, while upskilling internal buyers on best practices across strategy, execution, and reporting.

What you'll be doing:

• Strategy

  • Define and execute the Walmart Connect channel strategy, including campaign structure, budget allocation, and testing roadmap
  • Identify high-impact opportunities to scale performance based on early pilot results and performance data
  • Develop channel-specific playbooks for campaign setup, optimization, and reporting
  • Translate campaign insights into clear, actionable recommendations for internal stakeholders and (as needed) clients

  Technical / Execution

  • Own hands-on keyboard execution across Walmart Connect campaigns (setup, trafficking, optimization, pacing)
  • Build and manage campaigns across Sponsored Products, Sponsored Brands, and DSP (as applicable)
  • Monitor performance daily and optimize against key KPIs (ROAS, CPA, CTR, conversion rate)
  • Troubleshoot performance issues and identify root causes quickly using data
  • Establish reporting frameworks and dashboards to track performance and surface insights

  Team / Collaboration

  • Partner with the Head of Paid Media and cross-functional teams (Client Services, Creative, Analytics) to ensure integrated campaign execution
  • Act as the internal subject matter expert on Walmart Connect—supporting campaign planning and troubleshooting
  • Collaborate with internal stakeholders to ensure alignment between media strategy and broader campaign goals
  • Participate in client-facing conversations when needed to represent strategy and performance

  Research / Best Practices

  • Stay on top of Walmart Connect updates, betas, and best practices, bringing forward new opportunities proactively
  • Benchmark performance and identify optimization opportunities based on industry trends and competitor activity
  • Continuously refine internal processes to improve efficiency, scalability, and performance outcomes
  • Lead the development of training materials and enablement sessions for internal media buyers

What You Bring:

• 3+ years of experience in paid media, with direct hands-on experience in retail media networks (Walmart Connect strongly preferred)
• Proven track record of owning and optimizing campaigns hands-on (“in platform” execution is non-negotiable)
• Strong understanding of retail media KPIs, attribution models, and optimization levers
• Demonstrated ability to translate data into actionable insights and strategy
• Experience creating playbooks, training materials, or upskilling internal teams
• Strong communication skills with the ability to simplify complex concepts for different audiences
• Comfortable operating in a fast-paced, ambiguous environment with high ownership and accountability

Nice to Have:

• Experience with other retail media networks (Amazon Ads, Target Roundel, etc)
• Agency experience managing multiple campaigns/clients

Experience working in client-facing environments

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$75 - 100 / hour

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About This Role

This is a new business, outbound sales development role focused on Mid-Market and Enterprise segments.

The primary objective of this role is to create qualified pipeline by booking high-quality meetings with marketing and growth leaders at best-fit brands.

You will own a defined territory of target accounts, with opportunity to hunt open accounts, and generate new opportunities through highly customized outreach - including tailored email, personalized LinkedIn engagement, and confident cold calling. Creative, insight-led outreach is encouraged.

This is not a high-volume, script-driven prospecting role. Our BDRs operate as early-stage strategic sellers - identifying brands where influencer marketing and creator commerce are active, spotting opportunities for scale or performance optimization, and earning conversations through relevant, data-aware messaging.

You will partner closely with Sales Directors and the broader GTM organization to surface opportunities aligned to Later’s influencer campaign and creator commerce model, including managed campaigns, annual programs, and performance-driven solutions.  

This role reports to the Director of Business Development and sits within the Sales organization.

What You’ll Be Doing

Strategy & Territory Ownership

• Develop and execute a targeted outbound strategy within a defined Mid-Market or Enterprise territory
• Work with an average of 2 Sales Directors, meeting weekly with prepared account notes for strategic collaboration and strategy planning
• Identify high-potential brands and agencies aligned to Later’s ICP
• Analyze social presence, creator partnerships, and campaign signals to assess program maturity
• Prioritize accounts based on strategic fit and revenue potential
  
  

Prospecting & Pipeline Generation

• Craft personalized outbound across email, phone, LinkedIn, and events
• Ground messaging in observable brand signals and market context
• Position Later as a data-driven influencer marketing and creator commerce partner
• Generate qualified discovery meetings that convert into real revenue opportunities

Execution & Operational Discipline

• Maintain a disciplined outbound cadence and pipeline hygiene
• Accurately track activity and engagement in CRM & account territory planner
• Monitor response patterns and continuously refine outreach strategy
• Contribute insights that improve team targeting, messaging, and performance

Team & Cross-Functional Collaboration

• Share market feedback and prospect insights to inform go-to-market & team evolution
• Contribute to playbooks and best practices that elevate overall team performance
  
  

What Success Looks Like

• You consistently exceed quota and create meetings that progress into qualified pipeline
• Your outreach reflects strategic thinking, not generic templates
  Sales Directors trust your judgment on account prioritization and outreach
• You demonstrate increasing sophistication in how you analyze influencer and creator programs
  
  

What We’re Looking For

Work Ethic & Achievement Orientation

• Demonstrated history of high performance (academics, athletics, leadership, or professional roles)
• Strong internal standards and accountability
• Motivated by performance-based compensation and ambitious targets
• Willing to go the extra mile to achieve goals

Experience & Capability

• Experience in customer facing roles, sales, SDR, or marketing roles preferred but not required 
• Understanding of creator marketing and a deep desire to learn about and be involved in the industry 
• Strong written, verbal, and phone communication skills
• Strong organizational and task prioritization skills at a high volume

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$60,000-80,000 USD OTE

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About This Role

This is a new business, outbound sales development role focused on Mid-Market and Enterprise segments.

The primary objective of this role is to create qualified pipeline by booking high-quality meetings with marketing and growth leaders at best-fit brands.

You will own a defined territory of target accounts, with opportunity to hunt open accounts, and generate new opportunities through highly customized outreach - including tailored email, personalized LinkedIn engagement, and confident cold calling. Creative, insight-led outreach is encouraged.

This is not a high-volume, script-driven prospecting role. Our BDRs operate as early-stage strategic sellers - identifying brands where influencer marketing and creator commerce are active, spotting opportunities for scale or performance optimization, and earning conversations through relevant, data-aware messaging.

You will partner closely with Sales Directors and the broader GTM organization to surface opportunities aligned to Later’s influencer campaign and creator commerce model, including managed campaigns, annual programs, and performance-driven solutions.  

This role reports to the Director of Business Development and sits within the Sales organization.

What You’ll Be Doing

Strategy & Territory Ownership

• Develop and execute a targeted outbound strategy within a defined Mid-Market or Enterprise territory
• Work with an average of 2 Sales Directors, meeting weekly with prepared account notes for strategic collaboration and strategy planning
• Identify high-potential brands and agencies aligned to Later’s ICP
• Analyze social presence, creator partnerships, and campaign signals to assess program maturity
• Prioritize accounts based on strategic fit and revenue potential
  
  

Prospecting & Pipeline Generation

• Craft personalized outbound across email, phone, LinkedIn, and events
• Ground messaging in observable brand signals and market context
• Position Later as a data-driven influencer marketing and creator commerce partner
• Generate qualified discovery meetings that convert into real revenue opportunities

Execution & Operational Discipline

• Maintain a disciplined outbound cadence and pipeline hygiene
• Accurately track activity and engagement in CRM & account territory planner
• Monitor response patterns and continuously refine outreach strategy
• Contribute insights that improve team targeting, messaging, and performance

Team & Cross-Functional Collaboration

• Share market feedback and prospect insights to inform go-to-market & team evolution
• Contribute to playbooks and best practices that elevate overall team performance
  
  

What Success Looks Like

• You consistently exceed quota and create meetings that progress into qualified pipeline
• Your outreach reflects strategic thinking, not generic templates
  Sales Directors trust your judgment on account prioritization and outreach
• You demonstrate increasing sophistication in how you analyze influencer and creator programs
  
  

What We’re Looking For

Work Ethic & Achievement Orientation

• Demonstrated history of high performance (academics, athletics, leadership, or professional roles)
• Strong internal standards and accountability
• Motivated by performance-based compensation and ambitious targets
• Willing to go the extra mile to achieve goals

Experience & Capability

• Experience in customer facing roles, sales, SDR, or marketing roles preferred but not required 
• Understanding of creator marketing and a deep desire to learn about and be involved in the industry 
• Strong written, verbal, and phone communication skills
• Strong organizational and task prioritization skills at a high volume

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$60,000-80,000 USD OTE

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About this position:

We’re looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later’s brand customers across our Influence Platform, Managed Services offerings, and Mavely. This role sits at the center of the customer lifecycle—bridging what Sales sells with what our Services and Client Success teams deliver.You’ll be responsible for building the systems, processes, and performance intelligence that ensure contracted revenue converts into efficient, effective customer outcomes.

This is a high-impact role for someone who thinks in systems and outcomes, thrives in cross-functional environments, and enjoys bringing structure to complex, fast-growing businesses.Reporting to the VP of Revenue Operations, you’ll partner closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale with growth—without sacrificing quality, margin, or customer trust.

What you'll be doing:

Strategy

• Define and own the operational frameworks that ensure sold revenue is delivered efficiently and effectively across all brand customer offerings.
• Establish clear definitions of campaign health, customer health, and operational performance that align Services, Client Success, Finance, and Sales.
• Translate revenue pipeline signals into forward-looking operational insights that inform staffing, prioritization, and investment decisions.

Technical/ Execution

Revenue Accountability & Performance Intelligence

• Own the metrics that answer “did we deliver what we sold, and was it efficient?” at the campaign, customer, and portfolio level.
• Build and maintain reporting that surfaces campaign health, budget utilization, margin performance, and delivery risk.
• Partner with Services, Client Success, and Finance leadership to define what “healthy” looks like and implement early warning systems when campaigns or customers drift off track.
• Develop consistent frameworks for measuring customer health that work across product lines and engagement models.

Sales-to-Services Handoff & Capacity Forecasting

• Own the end-to-end Sales-to-Services handoff process, ensuring accurate, timely, and complete transfer of deal context into execution.
• Build pipeline-to-capacity forecasting models that give Services 30–60–90 day visibility into incoming workload.
• Connect Sales forecasting with Services capacity planning to enable proactive staffing and resource allocation.
• Develop load-balancing frameworks and recommendations that help Services leadership distribute work effectively.

Operational Process Design & Customer Infrastructure

• Design, document, and continuously improve the workflows that move customers from sale through delivery completion.
• Identify friction, bottlenecks, and inefficiencies across customer operations and build scalable, repeatable solutions.
• Define SLAs, efficiency benchmarks, and operational standards that drive consistency across Sales, Customer Operations, and product lines.

Systems & Enablement

• Own the Salesforce data architecture that enables clear visibility into customer and campaign performance.
• Ensure data integrity and system hygiene across the customer and campaign lifecycle.
• Support the systems infrastructure that enables Account Directors, CSMs, and Delivery teams to operate from a shared source of truth.
• Partner with central RevOps and Systems teams on platform enhancements, integrations, and automation.
• Create documentation and enablement resources so teams can effectively use the systems and processes you build.

Team / Collaboration

• Act as a trusted operational partner to Services, Client Success, Sales, and Finance leaders.
• Facilitate alignment across teams by creating shared metrics, processes, and operating rhythms.
• Communicate clearly and proactively to ensure stakeholders understand performance, risks, and upcoming capacity constraints.

What success looks like:

Within your first 6–12 months, success in this role will look like:

• A documented, reliable Sales-to-Services handoff process with clear validation criteria and strong adoption across teams.
• Campaign efficiency and effectiveness reporting that is trusted by Services leadership, Finance, and the executive team.
• A pipeline-to-capacity forecasting model that provides Services with 30–60–90 day visibility into incoming demand.
• Measurable improvements to delivery efficiency and/or margin performance driven by operational process improvements.
• A unified customer health measurement framework—built in partnership with your RevOps counterparts—that works across all brand product lines.
• Recognition as the go-to expert for “how did we do?” and “what’s coming?” questions across the Services organization.

What you bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Customer Operations within a SaaS, professional services, or solutions delivery environment.
• Proven ability to design and implement cross-functional processes that drive measurable business outcomes.
• Strong command of Salesforce or comparable customer management platforms, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling that connects demand signals to operational capacity.
• An analytical mindset with the ability to translate data into insight—and insight into action.
• Understanding of services delivery, agency operations, or delivery-based business models; experience in the creator economy or marketing industry is a plus.
• Exceptional written and verbal communication skills, with the ability to document complex processes and influence senior stakeholders.
• Comfort operating in ambiguity and a bias toward building structure where it doesn’t yet exist.
• Experience with project management tools (e.g., Asana, Teamwork) and BI or reporting tools (e.g., Tableau, Looker, Domo, or similar)

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 130,000 - 140,000 USD 

#LI-Hybrid 

About the Role

Later is seeking an Account Coordinator to join our Influencer Marketing Services team. In this role, you’ll support the execution of influencer campaigns for leading brands, ensuring that every campaign runs smoothly, delivers measurable impact, and strengthens Later’s reputation for best-in-class service.

This is an opportunity to build deep expertise in influencer marketing, gain hands-on experience with the Later Influence™ platform, and contribute to campaigns that drive real business outcomes. You’ll partner closely with internal teams, influencers, and clients — learning how to balance execution excellence with strategic thinking in a fast-paced, high-growth environment.

What You’ll Do

Strategy

• Support the development of influencer campaign strategies, using data-driven insights to recommend talent, channels, and formats.

• Act as the voice of the influencer, sharing feedback that improves the creator experience and strengthens campaign performance.

Technical / Execution

• Build and execute influencer campaigns with precision — from brief creation and sourcing to contracting, product fulfillment, and reporting.

• Manage influencer relationships during campaigns, ensuring they have the tools, guidance, and support needed to deliver quality content.

• Monitor campaign performance and provide timely reporting, surfacing insights and opportunities for optimization.

• Leverage internal project management tools to keep campaigns on track, documented, and measurable.

Team / Collaboration

• Communicate proactively with internal and external stakeholders, ensuring clarity on campaign progress, performance, and next steps.

• Partner with Customer Success, Sales, and Product teams to ensure campaigns align with client goals and platform capabilities.

Research & Best Practices

• Analyze campaign execution with a critical eye, providing recommendations that improve outcomes and efficiency.

• Stay sharp on industry trends and platform updates, evolving best practices and contributing to team playbooks.

What Success Looks Like

• Campaigns are executed on time, on budget, and with measurable ROI.

• Influencers and clients view you as a trusted, reliable partner throughout campaigns.

• Campaign reporting highlights clear wins and actionable learnings.

• You grow in confidence and independence, taking on more ownership as your expertise deepens.

• You contribute to team best practices and help raise the standard of campaign execution at Later.

What You Bring

• 1–2 years of experience in influencer marketing, digital campaigns, or client services.

• Agency or high-growth SaaS experience preferred.

• Proven ability to deliver in a customer-facing role with professionalism and confidence.

• Strong organizational and project management skills with attention to detail.

• Excellent relationship-building and communication skills with internal and external stakeholders.

• A passion for the creator economy, influencer innovation, and emerging social trends.

How You Work 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. 

Our approach to compensation:

We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$55,000 - 62,000 USD plus bonus potential

#LI-Remote

About the Role

Later is seeking an Account Coordinator to join our Influencer Marketing Services team. In this role, you’ll support the execution of influencer campaigns for leading brands, ensuring that every campaign runs smoothly, delivers measurable impact, and strengthens Later’s reputation for best-in-class service.

This is an opportunity to build deep expertise in influencer marketing, gain hands-on experience with the Later Influence™ platform, and contribute to campaigns that drive real business outcomes. You’ll partner closely with internal teams, influencers, and clients — learning how to balance execution excellence with strategic thinking in a fast-paced, high-growth environment.

What You’ll Do

Strategy

• Support the development of influencer campaign strategies, using data-driven insights to recommend talent, channels, and formats.

• Act as the voice of the influencer, sharing feedback that improves the creator experience and strengthens campaign performance.

Technical / Execution

• Build and execute influencer campaigns with precision — from brief creation and sourcing to contracting, product fulfillment, and reporting.

• Manage influencer relationships during campaigns, ensuring they have the tools, guidance, and support needed to deliver quality content.

• Monitor campaign performance and provide timely reporting, surfacing insights and opportunities for optimization.

• Leverage internal project management tools to keep campaigns on track, documented, and measurable.

Team / Collaboration

• Communicate proactively with internal and external stakeholders, ensuring clarity on campaign progress, performance, and next steps.

• Partner with Customer Success, Sales, and Product teams to ensure campaigns align with client goals and platform capabilities.

Research & Best Practices

• Analyze campaign execution with a critical eye, providing recommendations that improve outcomes and efficiency.

• Stay sharp on industry trends and platform updates, evolving best practices and contributing to team playbooks.

What Success Looks Like

• Campaigns are executed on time, on budget, and with measurable ROI.

• Influencers and clients view you as a trusted, reliable partner throughout campaigns.

• Campaign reporting highlights clear wins and actionable learnings.

• You grow in confidence and independence, taking on more ownership as your expertise deepens.

• You contribute to team best practices and help raise the standard of campaign execution at Later.

What You Bring

• 1–2 years of experience in influencer marketing, digital campaigns, or client services.

• Agency or high-growth SaaS experience preferred.

• Proven ability to deliver in a customer-facing role with professionalism and confidence.

• Strong organizational and project management skills with attention to detail.

• Excellent relationship-building and communication skills with internal and external stakeholders.

• A passion for the creator economy, influencer innovation, and emerging social trends.

How You Work 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. 

Our approach to compensation:

We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$55,000 - 62,000 USD plus bonus potential

#LI-Remote

About this position:

We’re looking for a Machine Learning Infrastructure Engineer to join our growing Data & Platform team and build the foundation that powers our AI and machine learning capabilities across Later’s product portfolio. As our first dedicated ML Infrastructure Engineer, you will own the systems that support model experimentation, training, deployment, and monitoring at scale.

This role is critical to accelerating our data science initiatives and enabling future AI innovation. You’ll design and operate reliable, secure, and scalable ML infrastructure that empowers data scientists and engineers to ship high-impact models with confidence. If you’re excited about building robust ML systems in a fast-moving environment—and want to define the standard for ML Ops at Later—this is your opportunity.

What you'll be doing:

Strategy

• Define and own the long-term ML infrastructure roadmap, ensuring it supports both current experimentation needs and future AI initiatives.
• Establish best practices for model lifecycle management, deployment standards, monitoring, and governance. 
• Identify infrastructure gaps and proactively design scalable solutions to enable high-velocity ML development.
• Contribute to cross-functional technical planning, ensuring ML systems align with product and platform strategy.

Technical/ Execution

• Design, build, and maintain production-grade model deployment and inference systems using CI/CD pipelines, containerized services (Docker), and API frameworks (e.g., Flask).
• Automate end-to-end ML lifecycle workflows including training pipelines, model validation, registry management, deployment, and rollback strategies.
• Implement robust monitoring systems for model performance, latency, drift detection, and infrastructure health using tools such as CloudWatch, Prometheus, and Grafana.
• Operate across AWS and GCP environments to manage training and inference workloads, including GPU-based infrastructure and BigQuery datasets.
• Develop and maintain infrastructure-as-code (Terraform, CloudFormation) to ensure scalable, repeatable, and secure cloud environments.
• Implement and optimize CI/CD workflows (e.g., GitHub Actions, GitLab CI, Bitbucket Pipelines) for ML and infrastructure automation.

Team / Collaboration

• Partner closely with Data Scientists, Analysts, Platform Engineers, and Product Engineers to support end-to-end ML workflows.
• Translate data science experimentation needs into production-ready infrastructure solutions.
• Serve as the technical bridge between ML experimentation and productized deployment.
• Share knowledge and best practices to elevate ML maturity across teams.

Research/Best Practices

• Stay current on emerging ML Ops practices, tools, and frameworks to continuously improve system reliability and efficiency.
• Evaluate and implement model-serving frameworks (e.g., TorchServe, Seldon, TensorRT) where appropriate.
• Contribute to governance, reproducibility, and auditability standards for ML systems.
• Experiment with new tooling and workflows to improve reproducibility, performance, and developer velocity.

What success looks like:

• ML models move from experimentation to production quickly and reliably, with minimal manual intervention.
• CI/CD pipelines enable safe, repeatable deployments with clear rollback strategies.
• Model performance, drift, and infrastructure health are proactively monitored and observable.
• Infrastructure supports scalable GPU training and real-time inference without bottlenecks.
• Data scientists report improved velocity, reproducibility, and confidence in deploying models.
• ML systems are secure, compliant, and aligned with evolving product and AI strategy.

What you bring:

• 4+ years of experience in ML Ops, ML infrastructure, backend engineering, or related roles supporting production ML systems.
• Experience working in cloud-native environments (AWS and/or GCP) with hands-on deployment of ML workloads.
• Proven track record designing and implementing CI/CD pipelines for ML systems.
• Strong experience with Amazon SageMaker, Docker, Flask-based APIs, and infrastructure automation tools.
• Hands-on experience with ML lifecycle tooling such as MLflow, SageMaker Studio, or Weights & Biases.
• Experience managing container orchestration platforms (Kubernetes, EKS, or GKE).
• Strong programming experience in Python (additional experience in Go, Java, or Scala is a plus).
• Experience working with infrastructure-as-code tools such as Terraform or CloudFormation.
• Familiarity with observability tools such as CloudWatch, Prometheus, Grafana, Datadog, or centralized logging platforms.
• Experience managing GPU-based workloads and scaling training/inference systems.
• Familiarity with data infrastructure tools such as BigQuery and cloud-native data pipelines.
• Bonus: Experience supporting LLMs or generative AI pipelines, distributed training systems, feature stores (e.g., Feast), real-time inference systems, or ML governance frameworks.
• A mindset focused on automation, reliability, performance, and continuous improvement in fast-scaling environments.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 -165,000 CAD

#LI-Hybrid 

About this position:

Later seeks a dynamic Director of Data Analytics to oversee our Insights & Analytics team. This leadership role involves guiding a diverse, cross-functional group of embedded analysts who support our Marketing, Sales, Client Services, Creator Success, RevOps, and Product departments.You’ll own the analytics roadmap, our BI layer, and how the company uses data to make decisions. This is a player-coach role. You’ll set the strategic vision and grow the team while staying hands-on delivering high-impact analyses alongside your reports. The time split is roughly equal across three dimensions: strategic leadership, individual contribution, and people management.This is a strategic leadership role. You'll set the vision for the Data Analytics team, drive strategic initiatives, and grow the function. While staying informed on delivery and coaching the team, the emphasis will be on long-term strategy and organizational growth. 

What you'll be doing:

Own the Analytics Roadmap

• Define quarterly and annual analytics priorities, aligning to company OKRs across Later Social, Later Influence, and Mavely
• Balance strategic builds (predictive models, campaign forecasting, self-serve dashboards) with operational support and ad hoc stakeholder requests
• Drive the shift from reactive reporting to proactive, insight-driven analytics that directly influences business outcomes

Own the BI Layer

• End-to-end ownership of the business intelligence layer, including dashboard strategy, semantic modeling, and data governance
• Lead BI platform consolidation and modernization, expanding self-serve analytics capabilities across the organization
• Build enterprise data products: forecast calculators, benchmarking tools, client-facing dashboards, and operational reports
• Partner with Data Engineering on data warehouse strategy, data quality frameworks, and metric standardization

Partner Cross-Functionally

• Serve as the primary analytics partner to senior stakeholders across the business:
  • Marketing: demand generation, paid media, ABM, attribution, and marketing ROI
  • Sales: pipeline analytics, revenue forecasting, and CRM reporting
  • Client Services: campaign performance, client health, utilization, and enterprise account analytics
  • Creator Success: creator scoring, GMV attribution, account management dashboards, and creator-facing reports
  • RevOps & Finance: MRR/ARR modeling, churn analysis, pricing analytics, and operational reporting
  • Product & Engineering: product analytics strategy, data infrastructure, and featureadoption
• Translate complex data insights into clear, actionable recommendations for executive audiences
• Manage a structured service desk intake process for analytics requests with business priority scoring

Lead the Team

• Manage and grow a cross-functional team of analysts across marketing analytics,
• client/creator analytics, commerce analytics, data science, and BI engineering
• Operate as a player-coach: set direction and remove blockers while personally contributing to high-impact analyses and data products
• Run sprint planning, resource allocation, and capacity planning across concurrent workstreams
• Build career development frameworks and onboarding programs for new analysts
• Own the hiring roadmap to scale the team in line with business growth

What you bring:

• 8+ years of progressive experience in data analytics, business intelligence, or a related quantitative field
• 3+ years managing analytics teams, with a track record of developing high-performing analysts
• Proven ability to own and execute an analytics roadmap across multiple business domains simultaneously
• Deep SQL expertise and proficiency with modern BI tools (Domo, Mode)
• Experience with a cloud data warehouse (BigQuery) and data modeling patterns
• Experience building predictive models, forecasting tools, or data science–adjacent products (Python/R a plus)
• Strong financial acumen—comfortable with MRR/ARR modeling, revenue attribution, and LTV/CAC analysis
• Exceptional stakeholder management across executive, technical, and operational audiences
• Experience in marketplace, creator economy, or influencer marketing is highly valued
• A bias for action and comfort with ambiguity in a fast-paced, evolving environment

Nice to Have

• Experience with influencer marketing platforms, creator commerce, or affiliate/performance marketing analytics
• Familiarity with CRM/GTM tools (Salesforce, HubSpot) and product analytics platforms (Amplitude, Mixpanel)
• Background in data governance, semantic layers, or enterprise data dictionary development
• Experience with AI/ML–powered analytics products (campaign prediction, scoring algorithms, churn models)
• Track record of BI platform migrations or consolidation projects

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$200,000 - $225,000 USD

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About this position:

Reporting to the Later CFO, the VP, Finance will lead a Strategic Finance and FP&A organization that is a strategic thought partner to the business. You will provide strategic decision making support to our business leaders and maintain strong processes and operating oversight. You will lead data-driven analysis critical to optimizing Sales, Marketing, Product, Services and tech resource allocation and to effectively balance the overall organization’s high-growth trajectory with desired operational leverage. This is a highly visible role where you will prepare presentations and provide strategic advice and support for our Executive team, including the CEO, CFO and BOD.

What you'll be doing:

Strategy

• Be a strategic partner and key advisor to the Executive team on developing and implementing a comprehensive financial strategy aligned with company goals and pre-IPO readiness
• Act as a key advisor to the Executive team on financial matters, including valuation and market positioning
• Collaborate with the executive team to define business priorities and growth opportunities
• Foster partnerships with sales, marketing, product, services, and tech to improve unit economics, reduce acquisition/servicing costs, and optimize competitive positioning

Technical/ Execution

• Lead annual operating planning, quarterly and monthly forecasting, and analysis of actuals vs. plan/forecast/prior periods
• Implement financial planning software (e.g., Adaptive Planning, Planful, Anaplan)
• Prepare management reporting and dashboards; analyze performance, assess risk, and communicate insights to leadership
• Partner with data and analytics on dashboard creation, management, and execution
• Work closely with accounting to improve finance org efficiency and visibility into key financial metrics

Team / Collaboration

• Manage and scale the Strategic Finance and FP&A organization (people, processes, systems)
• Foster cross-functional partnerships across sales, marketing, product, services, tech, and data teams
• Work closely with accounting to enhance collaboration and financial insight sharing

Research/Best Practices

• Implement and optimize financial planning tools and systems aligned with industry best practices
• Continuously improve financial processes, reporting, and analytics capabilities to align with leading practices and pre-IPO standards

What you bring:

• A Bachelor’s degree in Finance, Accounting or Business is required, MBA preferred
• 10 years progressively responsible finance experience, of which a minimum of 4 years must be in the SaaS industry and a minimum 5 years in a leadership position managing teams
• Experience in both growth-stage and public companies required
• Demonstrated proficiency in analyzing operational & financial data to deliver strategic insights
• Experience in financing, public company readiness and M&A transactions
• Technology and systems forward thinker with Netsuite, Salesforce & Adaptive Insights (or similar) experience preferred
• Demonstrated ability in building relationships across the organization and drive cross-functional results
• Excellent verbal and written communication skills with ability to partner and influence senior leadership stakeholders. Capable of communicating complex financial information in an easy to understand format. Able to interact comfortably and drive alignment with the executive management team
• Strong leader with demonstrated ability to work well under pressure, thrive in a fast-paced environment, grow and develop team members and stay flexible through growth and change
• A self-starter who enjoys building and tackling new challenges on an ongoing basis

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 260-290k 

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About this position:

The Associate Director of Client Strategy will play a pivotal role in crafting outcome-driven strategies and industry best practices for our customers and prospective customers seeking to use Later, enabling the company to unlock revenue impact from those accounts. This individual will collaborate closely with the strategy, sales, account management, services, marketing, and product teams to maximize the outcomes accounts can achieve with their strategy. The primary measure of success for the role will be direct and indirect revenue impact driven by accounts that receive strategy support.

What you'll be doing:

• Influencer Strategy Creation: Craft outcome-driven strategies for existing and prospective accounts seeking to maximize their ROI when using Later for influencer marketing and social media marketing
• New Business Proposal Support: Collaborate with Sales to create compelling new business proposals that include thoughtful research, insights, creative campaign concepts, curated creator examples, and outcome expectations
• Strategic Business Review Support: Collaborate with Account Management and services to prepare Strategic Business Reviews (SBRs) for Accounts paying Later $50,000 or more per year
• Industry Best Practices: Build and maintain best practices for doing influencer marketing and social media marketing for a variety of dimensions, including but not limited to  industry vertical, social platform type, and marketing objective
• Industry Benchmarks: Build and maintain industry performance benchmarks (e.g. CPE, CPM, Engagement Rate, etc) by industry vertical and social platform type, and use when crafting strategies, proposals and SBRs
• Cross-Functional Collaboration: Effectively collaborate with internal teams, including the strategy, sales, account management, services, marketing, and product teams, to ensure alignment on account strategies, best practices, and benchmarks.
• Continuous Learning and Development: Stay abreast of industry trends, best practices, and emerging technologies to enhance skills and expertise continuously.

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

• Bachelor's degree in Business Administration, Marketing, or related field.
• Expert-level working knowledge of the Influencer Marketing and Social Media Marketing landscape with 5+ years of experience required.
• Passion for the creator economy and connecting marketers and creators
• Proven track record of success in influencer strategy creation and delivery for enterprise-grade B2C consumer brands.
• Excellent project management and cross-functional coordination skills.
• Excellent customer-facing communication, presentation, and storytelling skills.
• Ability to work effectively in a fast-paced, dynamic environment with cross-functional teams.
• Strategic and creative thinker with a customer-centric mindset and a results-oriented approach.
• Proficiency in CRM software (e.g., Salesforce) and collaboration software (GSuite, Slack, Zoom) is required.
• Proficiency in Influencer Marketing, Social Media Management, and Affiliate Marketing software is required.
• Proficiency in paid social advertising is a plus.

How you work: 

• You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. 
• Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results.
• Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. 
• Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support.
• You share insights to help the team stay ahead and make informed decisions.
• You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. 
• You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range:  

$145,000 - 160,000 USD OTE

#LI-Hybrid

About the Role

Later is seeking an Account Manager to act as a trusted advisor and strategic partner to our customers. In this role, you’ll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value.

You’ll combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you’ll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later’s product and service roadmap. This is a high-impact role at the center of our customer experience.

What You’ll be doing:

Strategy

• Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.

• Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.

• Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy.

Technical / Execution

• Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.

• Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.

• Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.

Team / Collaboration

• Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.

• Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.

• Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.

Research / Best Practices

• Analyze campaign performance data to generate actionable insights for customers and internal teams.

• Identify risks and opportunities early, providing proactive solutions to drive stronger results.

• Contribute to evolving best practices as the influencer marketing industry and Later’s platform capabilities grow.

What Success Looks Like

• Customers view you as a trusted advisor who drives measurable ROI and long-term growth.

• Campaigns are delivered on time, on budget, and above expectations.

• Renewal and expansion rates across your book of business exceed targets.

• Coordinators and Co-Ops under your guidance grow in performance and confidence.

• Later is recognized internally and externally for best-in-class client services in influencer marketing.

What You Bring

• 3–5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred.

• Proven success acting as a strategic advisor, delivering recommendations that map to client business goals.

• Strong project management skills, with the ability to balance multiple accounts and priorities.

• Excellent communication, relationship management, and presentation skills.

• Analytical mindset, able to interpret data and translate insights into action.

• Experience mentoring or coaching junior team members.

• High integrity, empathy, and a strong customer-first mindset.

• Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence™ platform.

How You Work

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$90,000-105,000 OTE

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  

About the Role

Later is seeking an Account Manager to act as a trusted advisor and strategic partner to our customers. In this role, you’ll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value.

You’ll combine strategic consulting, campaign execution, and relationship management to help customers achieve their marketing goals. Internally, you’ll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence Later’s product and service roadmap. This is a high-impact role at the center of our customer experience.

What You’ll be doing:

Strategy

• Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.

• Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals.

• Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy.

Technical / Execution

• Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.

• Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance.

• Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution.

Team / Collaboration

• Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach.

• Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences.

• Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements.

Research / Best Practices

• Analyze campaign performance data to generate actionable insights for customers and internal teams.

• Identify risks and opportunities early, providing proactive solutions to drive stronger results.

• Contribute to evolving best practices as the influencer marketing industry and Later’s platform capabilities grow.

What Success Looks Like

• Customers view you as a trusted advisor who drives measurable ROI and long-term growth.

• Campaigns are delivered on time, on budget, and above expectations.

• Renewal and expansion rates across your book of business exceed targets.

• Coordinators and Co-Ops under your guidance grow in performance and confidence.

• Later is recognized internally and externally for best-in-class client services in influencer marketing.

What You Bring

• 3–5+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred.

• Proven success acting as a strategic advisor, delivering recommendations that map to client business goals.

• Strong project management skills, with the ability to balance multiple accounts and priorities.

• Excellent communication, relationship management, and presentation skills.

• Analytical mindset, able to interpret data and translate insights into action.

• Experience mentoring or coaching junior team members.

• High integrity, empathy, and a strong customer-first mindset.

• Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence™ platform.

How You Work

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$90,000-105,000 OTE

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  

About this position:

As a Senior Client Success Manager, you will own the retention, expansion, and long-term success of a portfolio of strategic customers. This is a revenue-critical role responsible for driving net revenue retention through renewals, upsells, and cross-sell—while ensuring customers consistently realize meaningful value from Later’s products and services.

You’ll operate as a trusted advisor to senior stakeholders, balancing strategic planning with hands-on execution. Success in this role requires strong commercial judgment, executive-level communication, and the ability to proactively identify growth opportunities within complex customer organizations.

This role reports to the VP of Client Success and partners closely with Sales, Services, Product, and Finance to ensure customers grow with Later over time.

What you'll be doing:

Strategy

• Build and own Mutual Success Plans for all assigned customers, aligning their business objectives to measurable outcomes delivered through Later.
  
  
• Identify and proactively pursue expansion opportunities across products and services within your book of business.
  
  
• Develop and maintain account maps that identify key stakeholders, decision-makers, influencers, and succession risks.
  
  
• Bring a strategic, commercially minded perspective to customer engagement—connecting customer priorities to long-term partnership value.

Technical/ Execution

• Own renewals, upsells, and cross-sell motions in partnership with Sales, accurately forecasting outcomes and managing pipeline health.
  
  
• Lead executive-level conversations with VPs and C-suite stakeholders, uncovering high-value business challenges and positioning Later as a strategic solution.
  
  
• Serve as the Voice of the Customer, translating customer insights into actionable feedback for Product, Services, and internal leadership.
  
  
• Ensure customers are realizing tangible ROI from Later’s products and services through ongoing value articulation and outcome tracking.
  
  
• Maintain high operational rigor across forecasting, CRM hygiene, and internal communication.

Team / Collaboration

• Partner closely with the Services team to scope, launch, and manage services engagements—ensuring seamless handoffs and delivery.
  
  
• Coordinate across Sales, Product, Support, Finance, and Services to remove friction and deliver a cohesive customer experience.
  
  
• Build durable, trust-based relationships with customers from onboarding through renewal, positioning yourself as a long-term advisor
• Share insights and learnings across the Client Success team to elevate performance, consistency, and best practices.

Research/Best Practices

• Stay current on trends across influencer marketing, social platforms, and the broader martech ecosystem to proactively advise customers.
  
  
• Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data.
  
  
• Contribute to the evolution of Client Success playbooks, frameworks, and scalable operating practices.

What success looks like:

• Consistently delivers strong net revenue retention across assigned accounts through renewals and expansion.
  
  
• Builds deep, multi-threaded relationships with senior customer stakeholders, reducing churn risk and increasing account longevity.
  
  
• Accurately forecasts renewals and upsells, with clear visibility into risks and opportunities.
  
  
• Customers clearly articulate the business value and impact of working with Later.
  
  
• Acts as a trusted internal and external partner—bringing clarity, insight, and momentum to complex situations.

What you bring:

• 5+ years of experience in a revenue-owning role (Client Success, Strategic Account Management, Account Executive, or similar).
  
  
• Proven experience retaining and growing revenue within enterprise or mid-market accounts.
  
  
• Background in influencer marketing, martech, SaaS, or agency environments.
  
  
• Demonstrated success building and forecasting pipeline tied to renewals, upsells, and cross-sell.
  
  
• Exceptional written, verbal, and presentation skills, with the ability to influence senior decision-makers.
  
  
• Strong cross-functional collaboration experience across Sales, Product, Services, Support, and Finance.
  
  
• Track record of operating as a trusted advisor, translating customer goals into clear, actionable strategies.
  
  
• Ability to identify, engage, and retain key stakeholders in fast-changing customer organizations.
  
  
• Comfort operating in ambiguity, prioritizing effectively, and maintaining momentum in a high-growth environment.
  
  
• Nice to have: experience leveraging AI, automation, or operational tooling to scale customer success workflows.
  
  

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$130k-180k OTE USD

#LI-Hybrid

About this position:

As a Senior Client Success Manager, you will own the retention, expansion, and long-term success of a portfolio of strategic customers. This is a revenue-critical role responsible for driving net revenue retention through renewals, upsells, and cross-sell—while ensuring customers consistently realize meaningful value from Later’s products and services.

You’ll operate as a trusted advisor to senior stakeholders, balancing strategic planning with hands-on execution. Success in this role requires strong commercial judgment, executive-level communication, and the ability to proactively identify growth opportunities within complex customer organizations.

This role reports to the VP of Client Success and partners closely with Sales, Services, Product, and Finance to ensure customers grow with Later over time.

What you'll be doing:

Strategy

• Build and own Mutual Success Plans for all assigned customers, aligning their business objectives to measurable outcomes delivered through Later.
  
  
• Identify and proactively pursue expansion opportunities across products and services within your book of business.
  
  
• Develop and maintain account maps that identify key stakeholders, decision-makers, influencers, and succession risks.
  
  
• Bring a strategic, commercially minded perspective to customer engagement—connecting customer priorities to long-term partnership value.

Technical/ Execution

• Own renewals, upsells, and cross-sell motions in partnership with Sales, accurately forecasting outcomes and managing pipeline health.
  
  
• Lead executive-level conversations with VPs and C-suite stakeholders, uncovering high-value business challenges and positioning Later as a strategic solution.
  
  
• Serve as the Voice of the Customer, translating customer insights into actionable feedback for Product, Services, and internal leadership.
  
  
• Ensure customers are realizing tangible ROI from Later’s products and services through ongoing value articulation and outcome tracking.
  
  
• Maintain high operational rigor across forecasting, CRM hygiene, and internal communication.

Team / Collaboration

• Partner closely with the Services team to scope, launch, and manage services engagements—ensuring seamless handoffs and delivery.
  
  
• Coordinate across Sales, Product, Support, Finance, and Services to remove friction and deliver a cohesive customer experience.
  
  
• Build durable, trust-based relationships with customers from onboarding through renewal, positioning yourself as a long-term advisor
• Share insights and learnings across the Client Success team to elevate performance, consistency, and best practices.

Research/Best Practices

• Stay current on trends across influencer marketing, social platforms, and the broader martech ecosystem to proactively advise customers.
  
  
• Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data.
  
  
• Contribute to the evolution of Client Success playbooks, frameworks, and scalable operating practices.

What success looks like:

• Consistently delivers strong net revenue retention across assigned accounts through renewals and expansion.
  
  
• Builds deep, multi-threaded relationships with senior customer stakeholders, reducing churn risk and increasing account longevity.
  
  
• Accurately forecasts renewals and upsells, with clear visibility into risks and opportunities.
  
  
• Customers clearly articulate the business value and impact of working with Later.
  
  
• Acts as a trusted internal and external partner—bringing clarity, insight, and momentum to complex situations.

What you bring:

• 5+ years of experience in a revenue-owning role (Client Success, Strategic Account Management, Account Executive, or similar).
  
  
• Proven experience retaining and growing revenue within enterprise or mid-market accounts.
  
  
• Background in influencer marketing, martech, SaaS, or agency environments.
  
  
• Demonstrated success building and forecasting pipeline tied to renewals, upsells, and cross-sell.
  
  
• Exceptional written, verbal, and presentation skills, with the ability to influence senior decision-makers.
  
  
• Strong cross-functional collaboration experience across Sales, Product, Services, Support, and Finance.
  
  
• Track record of operating as a trusted advisor, translating customer goals into clear, actionable strategies.
  
  
• Ability to identify, engage, and retain key stakeholders in fast-changing customer organizations.
  
  
• Comfort operating in ambiguity, prioritizing effectively, and maintaining momentum in a high-growth environment.
  
  
• Nice to have: experience leveraging AI, automation, or operational tooling to scale customer success workflows.
  
  

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$130k-180k OTE USD

#LI-Hybrid

About this position:

As a Senior Client Success Manager, you will own the retention, expansion, and long-term success of a portfolio of strategic customers. This is a revenue-critical role responsible for driving net revenue retention through renewals, upsells, and cross-sell—while ensuring customers consistently realize meaningful value from Later’s products and services.

You’ll operate as a trusted advisor to senior stakeholders, balancing strategic planning with hands-on execution. Success in this role requires strong commercial judgment, executive-level communication, and the ability to proactively identify growth opportunities within complex customer organizations.

This role reports to the VP of Client Success and partners closely with Sales, Services, Product, and Finance to ensure customers grow with Later over time.

What you'll be doing:

Strategy

• Build and own Mutual Success Plans for all assigned customers, aligning their business objectives to measurable outcomes delivered through Later.
  
  
• Identify and proactively pursue expansion opportunities across products and services within your book of business.
  
  
• Develop and maintain account maps that identify key stakeholders, decision-makers, influencers, and succession risks.
  
  
• Bring a strategic, commercially minded perspective to customer engagement—connecting customer priorities to long-term partnership value.

Technical/ Execution

• Own renewals, upsells, and cross-sell motions in partnership with Sales, accurately forecasting outcomes and managing pipeline health.
  
  
• Lead executive-level conversations with VPs and C-suite stakeholders, uncovering high-value business challenges and positioning Later as a strategic solution.
  
  
• Serve as the Voice of the Customer, translating customer insights into actionable feedback for Product, Services, and internal leadership.
  
  
• Ensure customers are realizing tangible ROI from Later’s products and services through ongoing value articulation and outcome tracking.
  
  
• Maintain high operational rigor across forecasting, CRM hygiene, and internal communication.

Team / Collaboration

• Partner closely with the Services team to scope, launch, and manage services engagements—ensuring seamless handoffs and delivery.
  
  
• Coordinate across Sales, Product, Support, Finance, and Services to remove friction and deliver a cohesive customer experience.
  
  
• Build durable, trust-based relationships with customers from onboarding through renewal, positioning yourself as a long-term advisor
• Share insights and learnings across the Client Success team to elevate performance, consistency, and best practices.

Research/Best Practices

• Stay current on trends across influencer marketing, social platforms, and the broader martech ecosystem to proactively advise customers.
  
  
• Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data.
  
  
• Contribute to the evolution of Client Success playbooks, frameworks, and scalable operating practices.

What success looks like:

• Consistently delivers strong net revenue retention across assigned accounts through renewals and expansion.
  
  
• Builds deep, multi-threaded relationships with senior customer stakeholders, reducing churn risk and increasing account longevity.
  
  
• Accurately forecasts renewals and upsells, with clear visibility into risks and opportunities.
  
  
• Customers clearly articulate the business value and impact of working with Later.
  
  
• Acts as a trusted internal and external partner—bringing clarity, insight, and momentum to complex situations.

What you bring:

• 5+ years of experience in a revenue-owning role (Client Success, Strategic Account Management, Account Executive, or similar).
  
  
• Proven experience retaining and growing revenue within enterprise or mid-market accounts.
  
  
• Background in influencer marketing, martech, SaaS, or agency environments.
  
  
• Demonstrated success building and forecasting pipeline tied to renewals, upsells, and cross-sell.
  
  
• Exceptional written, verbal, and presentation skills, with the ability to influence senior decision-makers.
  
  
• Strong cross-functional collaboration experience across Sales, Product, Services, Support, and Finance.
  
  
• Track record of operating as a trusted advisor, translating customer goals into clear, actionable strategies.
  
  
• Ability to identify, engage, and retain key stakeholders in fast-changing customer organizations.
  
  
• Comfort operating in ambiguity, prioritizing effectively, and maintaining momentum in a high-growth environment.
  
  
• Nice to have: experience leveraging AI, automation, or operational tooling to scale customer success workflows.
  
  

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$130k-180k OTE USD

#LI-Hybrid

About this position:

We are seeking an experienced Senior-level Recruiter to join our growing Talent Acquisition team! You will be responsible for managing the full recruitment lifecycle, focusing on sourcing, attracting, and hiring top GTM talent for various roles, all while ensuring a best-in-class candidate experience. The ideal candidate will have a strong understanding of the GTM landscape, excellent communication skills, and a proven track record of successful GTM recruiting.

While your primary focus will be on our Revenue, Services, and Account Management teams, you will have the opportunity to support hiring across various departments of our organization. 

Please note we will only be considering applications from candidates located within our Boston, MA hub. This is a hybrid position with 3 days in office.

What you'll be doing:

Strategy

• Develop Recruitment Strategies: Create and implement effective recruitment strategies to attract top technical talent in alignment with company goals.
• Employer Branding: Enhance our employer brand through various branding initiatives to position the company as an employer of choice in the tech industry.

Technical/ Execution

• Source and Attract Talent: Utilize various channels, including your established network, job boards, social media, networking events, and employee referrals, to identify and engage potential candidates.
• Screen and Assess Candidates: Conduct initial phone screens and in-depth interviews to evaluate candidates' technical skills, cultural fit, and overall suitability for the role.
• Manage Recruitment Process: Oversee the entire recruitment process, from initial contact through to offer negotiation and onboarding, ensuring a smooth and efficient experience for candidates.

Team / Collaboration

• Collaborate with Hiring Managers: Work closely with hiring managers to understand their hiring needs and develop effective recruitment strategies tailored to specific roles.
• Coordinate with HR Team: Partner with the People team to align recruitment efforts with overall HR strategies and initiatives.
• Provide Recruitment Training: Offer guidance and training to hiring managers and team members on best practices for interviewing and candidate selection.

Research/Best Practices

• Stay Informed on Market Trends: Keep up-to-date with the latest trends in the tech recruitment landscape to ensure the company's recruitment strategies remain competitive.
• Utilize Recruitment Metrics: Analyze recruitment metrics and KPIs to evaluate the effectiveness of recruitment strategies and make data-driven decisions for continuous improvement.
• Implement Best Practices: Apply industry best practices to enhance the recruitment process, reduce time-to-fill, and improve candidate quality.

What you bring:

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

• 6+ years experience in recruitment, ideally within the SaaS or tech industry.
• 2+ years in a rapidly scaling enterprise SaaS environment
• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent work experience).
• Strong understanding of various technical roles and technologies.
• Proficiency with applicant tracking systems (ATS) and recruitment software (Greenhouse preferred)
• Proven experience in creating and implementing effective recruitment strategies tailored to attracting top technical talent.
• Proficiency in utilizing various channels such as job boards, social media, networking events, and employee referrals to source candidates.
• Demonstrated ability to attract and engage potential candidates effectively.
• Strong skills in evaluating candidates' technical skills, cultural fit, and overall suitability for the role.
• Proven experience working closely with hiring managers to understand their hiring needs, and provide guidance and training on best interviewing and candidate selection practices.
• Ability to align recruitment strategies with company goals and objectives.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Ability to position the company as an employer of choice within the tech industry.
• Knowledge of recruitment best practices and current trends in the tech industry.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range:

$92,000-$100,000 USD

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  #LI-Remote

About this position:

As a Senior Security Engineer at Later, you will play a critical role in strengthening and scaling the security foundations that power our platform. This role blends deep security expertise with hands-on engineering, with a particular focus on identity and access management, authentication systems, and secure-by-design development practices.

You’ll partner closely with Engineering, Infrastructure, and Product teams to embed security into our CI/CD pipelines, internal platforms, and customer-facing systems—enabling teams to move quickly while keeping our systems, data, and users safe. This is a high-impact individual contributor role for someone who thinks like a defender, builds like a software engineer, and leads through influence.

What you'll be doing:

Strategy

• Assess and continuously improve Later’s security posture across applications, infrastructure, and development workflows
• Define and implement scalable security standards, guardrails, and best practices that support compliance through automated and auditable solutions
• Partner with Engineering and Product leadership to align security priorities with business objectives and delivery timelines
• emerging risks and proactively design systems and processes that reduce long-term exposure

Technical/ Execution

• Own identity and access management across Later’s platform, including authentication, authorization, and secure machine-to-machine (M2M) processes
• Design, implement, and maintain secure authentication systems for both internal tools and customer-facing experiences
• Harden login systems, establish consistent authentication patterns across services, and ensure secure integration between tools
• Build and maintain internal security tooling to support secure development, operational visibility, and compliance workflows
• Embed security controls into CI/CD pipelines, including SAST, DAST, SCA, container scanning, secret management, and secure build/deploy practices
• Partner with engineering teams to identify vulnerabilities, clearly communicate risk and impact, and drive effective remediation

Team / Collaboration

• Provide pragmatic, solution-oriented security guidance during system design and architecture reviews
• Collaborate cross-functionally to embed security into development workflows without slowing delivery
• Translate complex security concepts into clear, actionable recommendations for both technical and non-technical stakeholders
• Act as a trusted partner to engineering teams, balancing risk mitigation with business enablement

Leadership

• Lead by influence—raising the security bar through standards, tooling, and mentorship
• Set a high standard for secure engineering practices and help others level up their security mindset
• Model accountability, ownership, and transparency in security decisions

Research/Best Practices

• Stay current on application security, cloud security, and identity best practices
• Apply industry frameworks (e.g., OWASP, NIST, CIS Controls) pragmatically within production environments
• Continuously evaluate and improve identity architecture and security automation to scale with the business

Nice to have:

• Experience designing or migrating identity architecture at scale
• Experience building internal developer security tooling
• Experience working in a high-growth technology environment

What success looks like:

• Identity and access management is secure, scalable, and consistently implemented across the platform
• Security controls are embedded into CI/CD pipelines, reducing manual effort and improving detection and prevention
• Engineering teams proactively consider security in their designs and view security as an enabler—not a blocker
• Vulnerabilities are identified early, clearly prioritized, and remediated efficiently
• Compliance frameworks (e.g., SOC 2, ISO 27001) are supported through automation and well-defined processes
• Later’s overall security posture measurably improves while maintaining speed of product delivery

What you bring:

• 5–7+ years of experience as a Security Engineer or Software Engineer with a strong security focus
• Proven experience building and operating production-grade software, systems, or internal tooling
• Strong background in application security, infrastructure security, and secure CI/CD practices
• Hands-on experience with identity and access management, including authentication systems, authorization frameworks, and machine-to-machine security patterns
• Experience applying security frameworks such as OWASP, NIST, or CIS Controls in real-world production environments
• Familiarity with cloud security tooling (AWS Security Hub, Azure Security Center, or GCP Security Command Center), SIEM/SOAR tools, and Infrastructure-as-Code security scanning (Terraform, CloudFormation)
• Experience supporting compliance frameworks such as SOC 2 and ISO 27001
• Familiarity with modern backend systems (including C#) and cloud-native architectures
• Demonstrated ability to collaborate cross-functionally and influence engineering teams to improve security outcomes
• Strong communication skills with the ability to translate complex security concepts into clear, actionable guidance

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 - 175,000 

 #LI-Hybrid

About this position:

As a Senior Security Engineer at Later, you will play a critical role in strengthening and scaling the security foundations that power our platform. This role blends deep security expertise with hands-on engineering, with a particular focus on identity and access management, authentication systems, and secure-by-design development practices.

You’ll partner closely with Engineering, Infrastructure, and Product teams to embed security into our CI/CD pipelines, internal platforms, and customer-facing systems—enabling teams to move quickly while keeping our systems, data, and users safe. This is a high-impact individual contributor role for someone who thinks like a defender, builds like a software engineer, and leads through influence.

What you'll be doing:

Strategy

• Assess and continuously improve Later’s security posture across applications, infrastructure, and development workflows
• Define and implement scalable security standards, guardrails, and best practices that support compliance through automated and auditable solutions
• Partner with Engineering and Product leadership to align security priorities with business objectives and delivery timelines
• emerging risks and proactively design systems and processes that reduce long-term exposure

Technical/ Execution

• Own identity and access management across Later’s platform, including authentication, authorization, and secure machine-to-machine (M2M) processes
• Design, implement, and maintain secure authentication systems for both internal tools and customer-facing experiences
• Harden login systems, establish consistent authentication patterns across services, and ensure secure integration between tools
• Build and maintain internal security tooling to support secure development, operational visibility, and compliance workflows
• Embed security controls into CI/CD pipelines, including SAST, DAST, SCA, container scanning, secret management, and secure build/deploy practices
• Partner with engineering teams to identify vulnerabilities, clearly communicate risk and impact, and drive effective remediation

Team / Collaboration

• Provide pragmatic, solution-oriented security guidance during system design and architecture reviews
• Collaborate cross-functionally to embed security into development workflows without slowing delivery
• Translate complex security concepts into clear, actionable recommendations for both technical and non-technical stakeholders
• Act as a trusted partner to engineering teams, balancing risk mitigation with business enablement

Leadership

• Lead by influence—raising the security bar through standards, tooling, and mentorship
• Set a high standard for secure engineering practices and help others level up their security mindset
• Model accountability, ownership, and transparency in security decisions

Research/Best Practices

• Stay current on application security, cloud security, and identity best practices
• Apply industry frameworks (e.g., OWASP, NIST, CIS Controls) pragmatically within production environments
• Continuously evaluate and improve identity architecture and security automation to scale with the business

Nice to have:

• Experience designing or migrating identity architecture at scale
• Experience building internal developer security tooling
• Experience working in a high-growth technology environment

What success looks like:

• Identity and access management is secure, scalable, and consistently implemented across the platform
• Security controls are embedded into CI/CD pipelines, reducing manual effort and improving detection and prevention
• Engineering teams proactively consider security in their designs and view security as an enabler—not a blocker
• Vulnerabilities are identified early, clearly prioritized, and remediated efficiently
• Compliance frameworks (e.g., SOC 2, ISO 27001) are supported through automation and well-defined processes
• Later’s overall security posture measurably improves while maintaining speed of product delivery

What you bring:

• 5–7+ years of experience as a Security Engineer or Software Engineer with a strong security focus
• Proven experience building and operating production-grade software, systems, or internal tooling
• Strong background in application security, infrastructure security, and secure CI/CD practices
• Hands-on experience with identity and access management, including authentication systems, authorization frameworks, and machine-to-machine security patterns
• Experience applying security frameworks such as OWASP, NIST, or CIS Controls in real-world production environments
• Familiarity with cloud security tooling (AWS Security Hub, Azure Security Center, or GCP Security Command Center), SIEM/SOAR tools, and Infrastructure-as-Code security scanning (Terraform, CloudFormation)
• Experience supporting compliance frameworks such as SOC 2 and ISO 27001
• Familiarity with modern backend systems (including C#) and cloud-native architectures
• Demonstrated ability to collaborate cross-functionally and influence engineering teams to improve security outcomes
• Strong communication skills with the ability to translate complex security concepts into clear, actionable guidance

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 - 175,000 

 #LI-Hybrid

About this position:

As a Senior Security Engineer at Later, you will play a critical role in strengthening and scaling the security foundations that power our platform. This role blends deep security expertise with hands-on engineering, with a particular focus on identity and access management, authentication systems, and secure-by-design development practices.

You’ll partner closely with Engineering, Infrastructure, and Product teams to embed security into our CI/CD pipelines, internal platforms, and customer-facing systems—enabling teams to move quickly while keeping our systems, data, and users safe. This is a high-impact individual contributor role for someone who thinks like a defender, builds like a software engineer, and leads through influence.

What you'll be doing:

Strategy

• Assess and continuously improve Later’s security posture across applications, infrastructure, and development workflows
• Define and implement scalable security standards, guardrails, and best practices that support compliance through automated and auditable solutions
• Partner with Engineering and Product leadership to align security priorities with business objectives and delivery timelines
• emerging risks and proactively design systems and processes that reduce long-term exposure

Technical/ Execution

• Own identity and access management across Later’s platform, including authentication, authorization, and secure machine-to-machine (M2M) processes
• Design, implement, and maintain secure authentication systems for both internal tools and customer-facing experiences
• Harden login systems, establish consistent authentication patterns across services, and ensure secure integration between tools
• Build and maintain internal security tooling to support secure development, operational visibility, and compliance workflows
• Embed security controls into CI/CD pipelines, including SAST, DAST, SCA, container scanning, secret management, and secure build/deploy practices
• Partner with engineering teams to identify vulnerabilities, clearly communicate risk and impact, and drive effective remediation

Team / Collaboration

• Provide pragmatic, solution-oriented security guidance during system design and architecture reviews
• Collaborate cross-functionally to embed security into development workflows without slowing delivery
• Translate complex security concepts into clear, actionable recommendations for both technical and non-technical stakeholders
• Act as a trusted partner to engineering teams, balancing risk mitigation with business enablement

Leadership

• Lead by influence—raising the security bar through standards, tooling, and mentorship
• Set a high standard for secure engineering practices and help others level up their security mindset
• Model accountability, ownership, and transparency in security decisions

Research/Best Practices

• Stay current on application security, cloud security, and identity best practices
• Apply industry frameworks (e.g., OWASP, NIST, CIS Controls) pragmatically within production environments
• Continuously evaluate and improve identity architecture and security automation to scale with the business

Nice to have:

• Experience designing or migrating identity architecture at scale
• Experience building internal developer security tooling
• Experience working in a high-growth technology environment

What success looks like:

• Identity and access management is secure, scalable, and consistently implemented across the platform
• Security controls are embedded into CI/CD pipelines, reducing manual effort and improving detection and prevention
• Engineering teams proactively consider security in their designs and view security as an enabler—not a blocker
• Vulnerabilities are identified early, clearly prioritized, and remediated efficiently
• Compliance frameworks (e.g., SOC 2, ISO 27001) are supported through automation and well-defined processes
• Later’s overall security posture measurably improves while maintaining speed of product delivery

What you bring:

• 5–7+ years of experience as a Security Engineer or Software Engineer with a strong security focus
• Proven experience building and operating production-grade software, systems, or internal tooling
• Strong background in application security, infrastructure security, and secure CI/CD practices
• Hands-on experience with identity and access management, including authentication systems, authorization frameworks, and machine-to-machine security patterns
• Experience applying security frameworks such as OWASP, NIST, or CIS Controls in real-world production environments
• Familiarity with cloud security tooling (AWS Security Hub, Azure Security Center, or GCP Security Command Center), SIEM/SOAR tools, and Infrastructure-as-Code security scanning (Terraform, CloudFormation)
• Experience supporting compliance frameworks such as SOC 2 and ISO 27001
• Familiarity with modern backend systems (including C#) and cloud-native architectures
• Demonstrated ability to collaborate cross-functionally and influence engineering teams to improve security outcomes
• Strong communication skills with the ability to translate complex security concepts into clear, actionable guidance

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 145,000 - 175,000 

 #LI-Hybrid

About this position:

We’re looking for a Senior Sales Revenue Analyst to power the growth engine behind our enterprise sales organization. In a primarily sales-led enterprise motion, revenue predictability depends on precision — in pipeline coverage, rep ramp productivity, quota capacity, and forecasting accuracy.

This role ensures our revenue leaders operate with clarity and confidence. You’ll partner directly with our CRO, CCO, VP of Revenue Operations, and Sales Leadership to model team productivity, evaluate headcount ROI, and uncover structural opportunities to improve performance. Your insights will shape hiring plans, territory design, ramp expectations, and enterprise go-to-market strategy.

This is a high-visibility individual contributor role for someone who wants to influence strategy — not just report on it.

What you'll be doing:

Strategy

• Translate enterprise revenue targets into bottom-up capacity and productivity models that inform hiring and investment decisions
• Evaluate ramp curves, quota attainment distribution, and tenure mix to identify structural performance opportunities
•  Influence headcount planning, territory design, and quota capacity through data-backed modeling
• Identify long-term revenue risks and opportunities by connecting pipeline health, coverage ratios, and deal velocity trends

Technical/ Execution

• Own enterprise revenue performance reporting, executive dashboards, and forecasting models
•  Improve forecast confidence by integrating ramp timing, coverage ratios, and conversion metrics into reporting frameworks
• Analyze pipeline coverage health across segments and territories; proactively flag structural funnel risks
• Support QBRs, annual planning, and board-level revenue discussions with executive-ready insights
•  Continuously refine SQL queries, Salesforce reporting, and BI dashboards to increase decision speed and accuracy

Team / Collaboration

• Partner closely with CRO, CCO, VP of Revenue Operations, and Sales Leadership as a trusted analytical advisor
• Collaborate with RevOps and Enablement to identify productivity gaps and recommend data-informed improvements
• Translate complex revenue data into clear narratives that influence senior stakeholders
•  Build strong cross-functional relationships across Sales, Finance, and Marketing to ensure alignment on revenue strategy

Research/Best Practices

• Continuously evolve revenue modeling frameworks to reflect changes in sales motion and market conditions
• Benchmark forecasting methodologies and ramp expectations against industry best practices
• Identify and implement improvements to data hygiene, opportunity stage definitions, and reporting standards
•  Bring a test-and-learn mindset to forecasting and capacity planning models

What success looks like:

Within 90 Days
● Fully own enterprise revenue performance reporting and forecasting dashboards
● Establish trust with Sales Leadership through clarity, accuracy, and responsiveness
● Deliver a clear view of pipeline coverage health and ramp productivity trends

Within 6 Months
● Influence at least one hiring, territory, or quota decision through data-driven modeling
● Improve forecast confidence by integrating capacity and ramp analysis into executive reporting
● Proactively identify structural funnel risks before they materially impact results

Within 12 Months
● Become the go-to analytical partner for enterprise revenue leadership
● Drive measurable improvements in forecasting visibility and productivity insight
● Enable leadership to make faster, smarter decisions about team growth and investment

What you bring:

• 4–6+ years of experience in Revenue Analytics, Sales Analytics, or Revenue Operations within a sales-led enterprise motion
• Experience modeling rep ramp, pipeline capacity, quota attainment distribution, and productivity metrics
• Demonstrated track record of influencing strategic decisions through executive-ready insights and data storytelling
• Strong understanding of enterprise sales cycles (multi-stakeholder, longer deal cycles, complex buying committees)
• Advanced SQL skills and deep familiarity with Salesforce opportunity data models
• Experience with BI tools such as Domo, Tableau, Looker, or similar platforms
• Advanced Excel or Google Sheets modeling skills (ramp curves, cohort analysis, sensitivity modeling)
• Strong written communication skills with the ability to translate complex analysis into clear narratives
• Bachelor’s degree in a quantitative field such as Finance, Economics, Mathematics, Engineering, or similar
• Nice to have: familiarity with MEDDPICC or enterprise qualification frameworks
• Nice to have: experience supporting board-level revenue reporting
• Nice to have: background in influencer marketing, creator economy, or digital marketing technology

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 115,000 - 130,000 USD 

#LI-Hybrid  

About the role:

The Senior Engineer is responsible for driving large-scale projects, delivering impactful features, and maintaining high engineering standards. You’ll solve complex problems, collaborate across teams, and mentor junior engineers while continuously improving our codebases and fostering a culture of technical excellence. With deep expertise in modern software development and Agile practices, you’ll shape how we build, scale, and innovate—directly influencing product velocity and engineering culture.

What you’ll do:

Strategy

• Scope, plan, and lead delivery of large-scale features and roadmap initiatives.
• Clarify and refine requirements across stakeholders in a fast-moving environment.
• Navigate ambiguous requirements and competing interests to deliver features that delight users.
• Contribute to long-term architectural planning and system design.

Technical / Execution

• Lead technical problem-solving for complex, cross-team challenges and production issues.
• Continuously improve the codebase by upholding high standards for code reviews, architecture, testing, and deployment.
• Ensure scalable and maintainable solutions across both frontend and backend systems.
• Act as the go-to expert for debugging, troubleshooting, and system reliability.

Team / Collaboration

• Collaborate across engineering, product, and business teams to align on priorities and delivery.
• Clearly communicate technical and non-technical concepts across the organization.
• Participate actively in meetings, providing input that drives clarity and shared understanding.
• Partner with cross-functional stakeholders to ensure features meet user and business needs.

Leadership 

• Mentor and develop junior engineers through coaching, pairing, and feedback.
• Champion engineering best practices, raising the bar for technical excellence across the team.
• Model emotional intelligence and resilience, building trust and inspiring growth in others.

Research / Best practices

• Stay current on emerging technologies, frameworks, and architectures.
• Promote Agile best practices and contribute to evolving team workflows (Scrum/Kanban).
• Share insights on industry trends and competitor approaches to inform product and engineering strategy.

What success looks like:

• Successful delivery of complex, high-impact features that advance business goals.
• Improved stability, scalability, and maintainability of the codebase.
• Junior engineers consistently leveling up under your mentorship.
• High trust and collaboration with cross-functional partners.
• Recognition as a technical leader and problem-solver across the organization.

What you bring:

• 7–10 years of progressive software engineering experience (leadership required)
• In-depth knowledge of modern software development practices and architectures.
• Strong track record of scoping, delivering, and evolving large-scale features.
• Experience with both frontend and backend technologies (polyglot mindset preferred).
• Proficiency in Agile methodologies (Scrum or Kanban) and project delivery.
• Excellent communication skills, with the ability to translate technical concepts for all audiences.
• Strategic problem-solving ability with adaptability in fast-changing environments.
• A passion for mentoring and a commitment to fostering a culture of excellence.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. 

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary range:

$145,000 – $165,000 USD

#LI-remote

About the role:

The Senior Engineer is responsible for driving large-scale projects, delivering impactful features, and maintaining high engineering standards. You’ll solve complex problems, collaborate across teams, and mentor junior engineers while continuously improving our codebases and fostering a culture of technical excellence. With deep expertise in modern software development and Agile practices, you’ll shape how we build, scale, and innovate—directly influencing product velocity and engineering culture.

What you’ll do:

Strategy

• Scope, plan, and lead delivery of large-scale features and roadmap initiatives.
• Clarify and refine requirements across stakeholders in a fast-moving environment.
• Navigate ambiguous requirements and competing interests to deliver features that delight users.
• Contribute to long-term architectural planning and system design.

Technical / Execution

• Lead technical problem-solving for complex, cross-team challenges and production issues.
• Continuously improve the codebase by upholding high standards for code reviews, architecture, testing, and deployment.
• Ensure scalable and maintainable solutions across both frontend and backend systems.
• Act as the go-to expert for debugging, troubleshooting, and system reliability.

Team / Collaboration

• Collaborate across engineering, product, and business teams to align on priorities and delivery.
• Clearly communicate technical and non-technical concepts across the organization.
• Participate actively in meetings, providing input that drives clarity and shared understanding.
• Partner with cross-functional stakeholders to ensure features meet user and business needs.

Leadership 

• Mentor and develop junior engineers through coaching, pairing, and feedback.
• Champion engineering best practices, raising the bar for technical excellence across the team.
• Model emotional intelligence and resilience, building trust and inspiring growth in others.

Research / Best practices

• Stay current on emerging technologies, frameworks, and architectures.
• Promote Agile best practices and contribute to evolving team workflows (Scrum/Kanban).
• Share insights on industry trends and competitor approaches to inform product and engineering strategy.

What success looks like:

• Successful delivery of complex, high-impact features that advance business goals.
• Improved stability, scalability, and maintainability of the codebase.
• Junior engineers consistently leveling up under your mentorship.
• High trust and collaboration with cross-functional partners.
• Recognition as a technical leader and problem-solver across the organization.

What you bring:

• 7–10 years of progressive software engineering experience (leadership required)
• In-depth knowledge of modern software development practices and architectures.
• Strong track record of scoping, delivering, and evolving large-scale features.
• Experience with both frontend and backend technologies (polyglot mindset preferred).
• Proficiency in Agile methodologies (Scrum or Kanban) and project delivery.
• Excellent communication skills, with the ability to translate technical concepts for all audiences.
• Strategic problem-solving ability with adaptability in fast-changing environments.
• A passion for mentoring and a commitment to fostering a culture of excellence.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. 

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary range:

$145,000 – $165,000 USD

#LI-Hybrid

About the role:

The Senior Engineer is responsible for driving large-scale projects, delivering impactful features, and maintaining high engineering standards. You’ll solve complex problems, collaborate across teams, and mentor junior engineers while continuously improving our codebases and fostering a culture of technical excellence. With deep expertise in modern software development and Agile practices, you’ll shape how we build, scale, and innovate—directly influencing product velocity and engineering culture.

What you’ll do:

Strategy

• Scope, plan, and lead delivery of large-scale features and roadmap initiatives.
• Clarify and refine requirements across stakeholders in a fast-moving environment.
• Navigate ambiguous requirements and competing interests to deliver features that delight users.
• Contribute to long-term architectural planning and system design.

Technical / Execution

• Lead technical problem-solving for complex, cross-team challenges and production issues.
• Continuously improve the codebase by upholding high standards for code reviews, architecture, testing, and deployment.
• Ensure scalable and maintainable solutions across both frontend and backend systems.
• Act as the go-to expert for debugging, troubleshooting, and system reliability.

Team / Collaboration

• Collaborate across engineering, product, and business teams to align on priorities and delivery.
• Clearly communicate technical and non-technical concepts across the organization.
• Participate actively in meetings, providing input that drives clarity and shared understanding.
• Partner with cross-functional stakeholders to ensure features meet user and business needs.

Leadership 

• Mentor and develop junior engineers through coaching, pairing, and feedback.
• Champion engineering best practices, raising the bar for technical excellence across the team.
• Model emotional intelligence and resilience, building trust and inspiring growth in others.

Research / Best practices

• Stay current on emerging technologies, frameworks, and architectures.
• Promote Agile best practices and contribute to evolving team workflows (Scrum/Kanban).
• Share insights on industry trends and competitor approaches to inform product and engineering strategy.

What success looks like:

• Successful delivery of complex, high-impact features that advance business goals.
• Improved stability, scalability, and maintainability of the codebase.
• Junior engineers consistently leveling up under your mentorship.
• High trust and collaboration with cross-functional partners.
• Recognition as a technical leader and problem-solver across the organization.

What you bring:

• 7–10 years of progressive software engineering experience (leadership required)
• In-depth knowledge of modern software development practices and architectures.
• Strong track record of scoping, delivering, and evolving large-scale features.
• Experience with both frontend and backend technologies (polyglot mindset preferred).
• Proficiency in Agile methodologies (Scrum or Kanban) and project delivery.
• Excellent communication skills, with the ability to translate technical concepts for all audiences.
• Strategic problem-solving ability with adaptability in fast-changing environments.
• A passion for mentoring and a commitment to fostering a culture of excellence.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. 

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary range:

$145,000 – $165,000 USD

#LI-Hybrid

About the role:

The Senior Engineer is responsible for driving large-scale projects, delivering impactful features, and maintaining high engineering standards. You’ll solve complex problems, collaborate across teams, and mentor junior engineers while continuously improving our codebases and fostering a culture of technical excellence. With deep expertise in modern software development and Agile practices, you’ll shape how we build, scale, and innovate—directly influencing product velocity and engineering culture.

What you’ll do:

Strategy

• Scope, plan, and lead delivery of large-scale features and roadmap initiatives.
• Clarify and refine requirements across stakeholders in a fast-moving environment.
• Navigate ambiguous requirements and competing interests to deliver features that delight users.
• Contribute to long-term architectural planning and system design.

Technical / Execution

• Lead technical problem-solving for complex, cross-team challenges and production issues.
• Continuously improve the codebase by upholding high standards for code reviews, architecture, testing, and deployment.
• Ensure scalable and maintainable solutions across both frontend and backend systems.
• Act as the go-to expert for debugging, troubleshooting, and system reliability.

Team / Collaboration

• Collaborate across engineering, product, and business teams to align on priorities and delivery.
• Clearly communicate technical and non-technical concepts across the organization.
• Participate actively in meetings, providing input that drives clarity and shared understanding.
• Partner with cross-functional stakeholders to ensure features meet user and business needs.

Leadership 

• Mentor and develop junior engineers through coaching, pairing, and feedback.
• Champion engineering best practices, raising the bar for technical excellence across the team.
• Model emotional intelligence and resilience, building trust and inspiring growth in others.

Research / Best practices

• Stay current on emerging technologies, frameworks, and architectures.
• Promote Agile best practices and contribute to evolving team workflows (Scrum/Kanban).
• Share insights on industry trends and competitor approaches to inform product and engineering strategy.

What success looks like:

• Successful delivery of complex, high-impact features that advance business goals.
• Improved stability, scalability, and maintainability of the codebase.
• Junior engineers consistently leveling up under your mentorship.
• High trust and collaboration with cross-functional partners.
• Recognition as a technical leader and problem-solver across the organization.

What you bring:

• 7–10 years of progressive software engineering experience (leadership required)
• In-depth knowledge of modern software development practices and architectures.
• Strong track record of scoping, delivering, and evolving large-scale features.
• Experience with both frontend and backend technologies (polyglot mindset preferred).
• Proficiency in Agile methodologies (Scrum or Kanban) and project delivery.
• Excellent communication skills, with the ability to translate technical concepts for all audiences.
• Strategic problem-solving ability with adaptability in fast-changing environments.
• A passion for mentoring and a commitment to fostering a culture of excellence.

How you work: 

• Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.
• Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.
• Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.
• Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.
• Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.
• Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. 

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary range:

$145,000 – $165,000 USD

#LI-Hybrid

About the Role

The Creator Success Manager is a revenue-driving, creator-facing role responsible for growing and retaining a portfolio of high-value creators through data-led monetization strategies, strong relationship ownership, and proactive risk management. This role sits at the intersection of creator partnership, revenue growth, and product adoption.

You’ll own outcomes, not just relationships. Success in this role is defined by measurable revenue growth, sustained creator retention, and your ability to translate insights into action that helps creators earn more and stay engaged long-term.

This is an individual contributor role with high accountability, clear revenue goals, and meaningful cross-functional influence. It is not a customer support or campaigns execution role.

What You’ll Do

Strategy

• Own a portfolio-level growth strategy that drives creator revenue, retention, and long-term value.
  
  
• Identify monetization opportunities, adoption gaps, and churn risk using performance and revenue data.
  
  
• Develop tailored, 1:1 creator growth plans grounded in data, experimentation, and clear success metrics.
  
  
• Anticipate shifts in creator behavior or performance and adjust strategies proactively.
  
  

Technical / Execution

• Consistently deliver against revenue and retention targets across your book of business.
  
  
• Analyze creator performance data to diagnose issues, surface opportunities, and recommend clear next actions.
  
  
• Drive product adoption by connecting creator goals to platform capabilities and monetization levers.
  
  
• Proactively manage churn risk through targeted interventions and re-engagement strategies.
  
  
• Maintain accurate account insights, forecasts, and activity tracking in HubSpot (or equivalent tools).
  
  

Team / Collaboration

• Partner closely with Product, Growth, Marketing, Campaigns, and RevOps to advocate for creator needs and unlock growth.
  
  
• Serve as the “voice of the creator” in cross-functional initiatives, ensuring feedback is clearly articulated and actioned.
  
  
• Work closely with the Director of Growth & Retention to escalate obstacles, unblock issues, and deliver white-glove solutions.
  
  

Research / Best Practices

• Stay current on creator economy trends, monetization models, and platform best practices.
  
  
• Continuously test, learn, and refine monetization approaches to improve creator outcomes and portfolio performance.
  
  
• Share insights, playbooks, and learnings that elevate creator success across the team.
  
  

What Success Looks Like

• You consistently meet or exceed revenue and creator retention targets.
  
  
• Creators see you as a trusted growth partner who brings actionable insights — not generic advice.
  
  
• You proactively identify and mitigate churn risk before it impacts revenue.
  
  
• Your creator portfolio shows strong product adoption, engagement, and long-term growth.
  
  
• Cross-functional partners trust your judgment and rely on your insights to inform decisions.
  
  
• Creator issues are resolved quickly, thoughtfully, and with a high standard of care.
  
  

What You Bring

• Experience managing revenue-bearing relationships in an account management, creator partnerships, or client success environment.
  
  
• Demonstrated ability to grow accounts through strategy, data analysis, and strong relationship ownership.
  
  
• Proven success using data to diagnose performance, inform decisions, and drive measurable outcomes.
  
  
• Strong analytical judgment paired with the ability to translate insights into clear, actionable recommendations.
  
  
• Excellent communication, organization, and time management skills in a fast-paced environment.
  
  
• Comfort working cross-functionally and advocating for partners with clarity and conviction.
  
  
• Familiarity with tools such as HubSpot, Gmail, Asana, Excel, and data analysis platforms (preferred, not required).
  
  
• Willingness to travel occasionally for creator and industry events.
  
  

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

• Top creator management and agency relations highly preferred.
• Bachelor’s Degree 
• Minimum 3-5 years of experience in an account or management role
• A background and understanding in influencer or affiliate marketing
• Strong knowledge in G-Suite, HubSpot experience preferred 
• Previous creator success account manager related experience required 
• Sales and Service mindset and excellent customer service 
• A positive attitude and growth mindset
• Good communication skills, problem solving, and teamwork mindset 
• Data-driven and analytical approach to review data and pull-out valuable insights 
• Effective communicator both internally and externally while working in person or remotely 
• Ability to perform the job safely and with respect for others, for property and for individual safety

How you work: 

• You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. 
• Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results.
• Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. 
• Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support.
• You share insights to help the team stay ahead and make informed decisions.
• You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. 
• You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. 

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are granted stock options and are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$75,000 - 95,000 base + bonus

#LI-Hybrid  

About the Role

The Creator Success Manager is a revenue-driving, creator-facing role responsible for growing and retaining a portfolio of high-value creators through data-led monetization strategies, strong relationship ownership, and proactive risk management. This role sits at the intersection of creator partnership, revenue growth, and product adoption.

You’ll own outcomes, not just relationships. Success in this role is defined by measurable revenue growth, sustained creator retention, and your ability to translate insights into action that helps creators earn more and stay engaged long-term.

This is an individual contributor role with high accountability, clear revenue goals, and meaningful cross-functional influence. It is not a customer support or campaigns execution role.

What You’ll Do

Strategy

• Own a portfolio-level growth strategy that drives creator revenue, retention, and long-term value.
  
  
• Identify monetization opportunities, adoption gaps, and churn risk using performance and revenue data.
  
  
• Develop tailored, 1:1 creator growth plans grounded in data, experimentation, and clear success metrics.
  
  
• Anticipate shifts in creator behavior or performance and adjust strategies proactively.
  
  

Technical / Execution

• Consistently deliver against revenue and retention targets across your book of business.
  
  
• Analyze creator performance data to diagnose issues, surface opportunities, and recommend clear next actions.
  
  
• Drive product adoption by connecting creator goals to platform capabilities and monetization levers.
  
  
• Proactively manage churn risk through targeted interventions and re-engagement strategies.
  
  
• Maintain accurate account insights, forecasts, and activity tracking in HubSpot (or equivalent tools).
  
  

Team / Collaboration

• Partner closely with Product, Growth, Marketing, Campaigns, and RevOps to advocate for creator needs and unlock growth.
  
  
• Serve as the “voice of the creator” in cross-functional initiatives, ensuring feedback is clearly articulated and actioned.
  
  
• Work closely with the Director of Growth & Retention to escalate obstacles, unblock issues, and deliver white-glove solutions.
  
  

Research / Best Practices

• Stay current on creator economy trends, monetization models, and platform best practices.
  
  
• Continuously test, learn, and refine monetization approaches to improve creator outcomes and portfolio performance.
  
  
• Share insights, playbooks, and learnings that elevate creator success across the team.
  
  

What Success Looks Like

• You consistently meet or exceed revenue and creator retention targets.
  
  
• Creators see you as a trusted growth partner who brings actionable insights — not generic advice.
  
  
• You proactively identify and mitigate churn risk before it impacts revenue.
  
  
• Your creator portfolio shows strong product adoption, engagement, and long-term growth.
  
  
• Cross-functional partners trust your judgment and rely on your insights to inform decisions.
  
  
• Creator issues are resolved quickly, thoughtfully, and with a high standard of care.