Creating a delightful customer experience from order creation to delivery is a key part of ezCater’s mission. As a Software Engineer on our Finance Technology team, you will focus on building solutions that will transform ezCater’s finance technology platform as ezCater scales and builds new features that enables an agentic commerce future. This will include building a first-class, modern tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing and implementing features for this new tech stack that will enable performant, safe, and compliant financial transactions for our customers and restaurant partners (RP). This includes credit card processing, invoicing, payouts to RPs, and calculating taxes.  

We are just starting on our journey of building ezCater’s payments platform of the future so this is an excellent role for an engineer who enjoys owning meaningful systems end-to-end, values collaborative design, and wants to help shape how a modern platform is built and evolved.

What You’ll Do:

• Take a lead role in designing and building services and features that will drive the transformation of our finance tech stack, in collaboration with Staff Engineers and Product.
• Act like an ezCater owner and a software craftsperson, striking a balance of quality and speed while delivering customer impacting features.
• Mentor developing engineers and contribute to engineering excellence across the organization.
• Be part of an on-call rotation that we work to make as uneventful as possible
• Have fun building meaningful software with awesome people.

What you have:

• 3+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages.
• Demonstrated success designing and consuming APIs (REST or GraphQL), plus working knowledge of relational SQL databases (e.g., PostgreSQL).
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!
• Experience designing, building, and scaling payment-processing and payout systems (e.g., credit card processing, invoicing, refunds, restaurant partner disbursements, tax calculation/reconciliation) in high-volume, customer-facing products.
• Hands-on experience integrating with modern payment service providers and gateways (e.g., Stripe, Adyen, Braintree, card networks), with a strong understanding of payment lifecycles, settlement, chargebacks, and regulatory/compliance considerations (such as PCI and SCA).
• A quality mindset: security best practices, automated testing clean code, code reviews, and CI/CD basics.
• Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes.
• Experience triaging and investigating custom-impacting, production issues.
• Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes.
• Eagerness to give and receive feedback in a collaborative learning environment.
• Friendly, flexible and pragmatic approach to work.

The national total target cash compensation range for this position, including base salary and bonus target, is $125,000 - $148,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). 

We’re adding a Product Marketer to our Enterprise Marketing team to support our Admin Financial Workflow products within our Enterprise Accounts. This role will focus on invoicing, billing, payments experience, and expense & procurement integrations. You will own go‑to‑market, competitive intelligence, and product‑led growth for this area, driving adoption, expansion, and revenue impact of Admin Controls across Enterprise Accounts. Additionally, you will be focused on competitive intelligence and ezCater’s position within the market. You are a master storyteller with strong collaboration skills and deep experience partnering with product, sales, CS, and marketing teams to create compelling narratives that enable sales to win more deals. This role requires a strategic thinker who analyzes and incorporates data and customer insights.

What You'll Do:

• Own pod-level GTM strategy and execution for new features and enhancements across invoicing, billing, payments experience, and expense/procurement integrations.
• Define and evolve positioning and messaging for our admin financial workflows, clearly articulating value to enterprise admins, finance, and procurement stakeholders.
• Competitive intelligence & differentiation: maintain a live view of how critical market competitors handle admin portals, invoicing, expense integrations, and procurement; and translate those insights into clear differentiation, objection handling, and roadmap input for leadership and cross-functional partners.
• Support product-led growth initiatives in partnership with Product and Lifecycle Marketing, including in-product messaging, experiments, and campaigns that drive adoption and expansion.
• Partner with Product and Design to influence roadmap priorities with customer, market, and data-driven insights.
• Enable customer-facing teams (Sales, CS, Support) with playbooks, talk tracks, battlecards, Sales decks, and training to help them position and sell our admin financial workflows confidently.
• Measure and report impact of your launches/campaigns and PLG initiatives, using data to iterate on GTM plans and improve activation, usage, and retention.
• Act as the voice of the customer: analyze customer interviews and research, win/loss analysis, and customer feedback to represent enterprise needs back to Product and GTM stakeholders. Use these insights to influence roadmap priorities and refine messaging and enablement.

What You Have: 

• 5+ years of B2B product marketing experience, including building and scaling repeatable GTM processes for complex product/feature releases.
• Proven track record developing positioning and go-to-market strategies for corporate / enterprise audiences.
• Experience turning Admin / workflow capabilities into sales-ready solutions by clearly articulating problems solved, who to sell to, and how offerings bundle into broader enterprise solutions.
• Demonstrated experience owning GTM for a product, from positioning and launch planning through adoption and ongoing optimization.
• Hands-on experience building sales enablement materials, including but not limited to: talk tracks, value props, discovery questions, objection handling, ROI framing, and maintaining decks, 1-pagers, plays, battlecards, and email templates that sales actually uses.
• Competitive intelligence & differentiation experience in B2B software.
• Comfort working on product-led growth motions (e.g., in-product onboarding, prompts, experiments) alongside more traditional sales-led motions.
• Strong ability to partner cross-functionally with Marketing, Sales, CS, Demand Gen, and Product to drive alignment and execute shared GTM plans.
• Equal parts creative storyteller and analytical thinker, with a “figure it out” ownership mindset and comfort operating independently in ambiguous, evolving spaces.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $115,000–$157,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater is building the most trusted marketplace for enterprise catering — and this role is how we get there. As the first dedicated leader of Trust & Safety, you will define what that means, build the team and systems to deliver it, and make it a durable competitive advantage. This is a high-visibility, high-ownership opportunity for someone who thrives in builder environments and is passionate about the infrastructure that makes marketplaces work.

Reporting to the Director of Network Health and working closely with the Assistant General Counsel you will lead the strategy and execution of ezCater’s building and maintaining a safe and trusted marketplace. You will develop collaborative and impact-driven partnerships across ezCater, including legal, operations, sales, marketing, and product.  This is a high-visibility role requiring judgment, a "builder" mindset, and a passion for creating safe, reliable B2B ecosystems. 

What you’ll do:

• Define what trust means at ezCater. Develop definitional protocols to identify trust-breaching customer experiences and to recommend optimal response strategies along with communication. 
• Transform policy into playbooks by developing SOPs, response scripts, and centralized tracking systems for the team.
• Hire, lead, and scale a Trust & Safety team tasked with policy enforcement, dispute support, and network health compliance. 
• Own the trust pulse of the marketplace. Establish processes for monitoring by type and frequency trust-breaching incidents and prepare periodic reports to leadership regarding overall state of Marketplace Trust.  
• Write the rules that govern our marketplace. Design trust policies to govern marketplace participation by Restaurant Partners and and other third parties critical to quality customer experience, and develop internal training and monitoring processes to ensure compliance with policies. 
• Shape our AI Trust vision. Be the internal voice for how Trust and Safety will evolve alongside AI adoption, ensuring our approach to AI maintains consumer sentiment and safety.
• Align the company around consistent enforcement. Establish clear boundaries and shared standards across Sales, Marketing, Operations, and Product to ensure policy enforcement is consistent and frictionless.
• Lead our highest-stakes responses. Provide best-in-class advice on response strategies to trust-breaching events, including meeting with and helping draft communications to key Enterprise customer stakeholders and national-scale Restaurant Partner brands.
• Own investigation and escalation. Lead internal fact gathering to support legal’s investigation into actual or potential disputes arising from trust-breaching events or escalations, including communication with Public Health agencies where needed.

What you have:

• 10+ years in the arena with deep T&S ownership, or comparable experience in Operations, Product or Compliance functions for a Technology Company, at least 3 of which must have required primary ownership of Trust and Safety program design and implementation. 
• A track record of building and leading high performing teams, with at least 5 years of experience directly hiring, managing, and developing front-line teams, specifically those tasked with high-volume escalations, disputes, and policy enforcement.
• Hands-on experience designing dispute resolutions from scratch. Strong background in building and scaling dispute resolution and appeals processes from the ground up.
• Elite judgment under pressure. Battle-tested decisiveness in high-stakes situations, with exceptional discretion and a practical head for business.
• Proven ability to turn hard problems into measurable impact. A track record of attacking complex problems with a customer-centric focus and launching solutions with demonstrable business results.
• A proactive, self-directed learning mindset. Demonstrated ability to identify knowledge gaps and fill them zealously through research — with the intellectual curiosity and work ethic to get up to speed fast on ezCater's evolving business.
• Exceptional communication at every level. Outstanding written and oral communication skills, with the ability to draft executive-level reporting, customer-facing communications, and internal policy documents.
• Academic foundation. Completion of a 4-year accredited college program required; advanced graduate study preferred, especially in a field related to this work.

The national total target cash compensation range for this position, including base salary and bonus target, is $145,000–$217,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

What’s an Internal Communications Lead at ezCater?

A storyteller. A connector. An exceptional communicator. As a remote-hybrid office culture, it’s more important than ever that our team of 800+ across 40+ states stays connected. 

We’re looking for an internal communications rockstar to ensure that the right information reaches everyone, connections between people and departments are being made, and all of us are aligned to what's important. 

Working closely with many partners across the business throughout ezCater, our Internal Communications Lead tells the ezCater story to employees: whether that’s sharing company priorities, our product roadmap, or connecting people to our culture. But we don’t want you to simply take our story and communicate it  - we want you to beat it up, challenge it, and, as the voice of our employees, create the internal narrative that will best resonate with our team. Not only should you have experience working with senior leaders, but you should have the confidence to challenge them and push them towards new ways of thinking.

What You'll Do:

• Report to our Director, Communications and Content, within the Marketing team, and work closely with many stakeholders across the business.
• Develop and lead internal comms initiatives that keep us informed and connected during rocketship growth. 
• Manage an internal comms editorial calendar, aligning with other business partners and using it to deliver communications relating to ezCater’s business strategy and culture, people priorities, and change communication.
• Figure out what we want and need to say, when to say it, and how to say it across internal channels (company meetings, email, Slack, events, Confluence). 
• Create innovative ways to communicate that inform and motivate employees by trying and tracking new channels, content, and media.
• Be completely plugged in to every part of the business, building strong relationships in every department, and always seeking out the most inspiring stories. Share them in a way that best excites and engages the ezCater team across internal channels

What You Have: 

• 7+ years of  communications experience, preferably leading internal communications for similar stage remote or hybrid companies.  
• Ability to translate business goals into a compelling communications strategy that is rooted in our business, people, and culture. You’ll own that strategy, setting and achieving ambitious goals for the program. 
• Excellent communication skills - written, visual and verbal - and the ability to translate them into emails, presentations, speeches, etc. 
• Experience working with senior leaders and the confidence to challenge and guide the messages they deliver and the way they deliver them.
• The agility to pivot and thrive in an ever changing environment, juggling competing tasks with exceptional organization. 
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $129,000–$164,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

We are searching for a People Compliance Lead to join the People Operations & Systems team. As our first dedicated owner for People Compliance, you will design, operationalize and continuously improve the programs, controls, and policies that keep ezCater’s workforce management compliant, and audit-ready. Reporting to the Senior Manager of People Operations & Systems, you’ll partner closely with stakeholders across People, Legal, IT & Security, among other cross-functional teams. You will have primary responsibility for proactively identifying risks, monitoring changes in People best-practices and regulatory requirements across the country, and prioritizing initiatives to ensure ezCater remains compliant. 

You’ll be the connector between policy and practice, helping us stay ahead of emerging requirements and current best practices while enabling a great employee experience. This is a high-impact role that will shape the future of our People programs as ezCater grows and matures.

What You'll Do:

• Develop and maintain a People Compliance roadmap across areas like onboarding and I‑9/E‑Verify, pay transparency, policy attestations and training, ensuring initiatives are executed on time and with high quality.
• Support preparation and submission of federal employment reports and required workforce filings in collaboration with People Team stakeholders. 
• Monitor federal, state, and local employment laws and regulations, partnering with Legal and functional leaders to evolve our programs and policies accordingly. This includes the ongoing maintenance of our Employee Handbook and associated documentation.
• Build and maintain SOPs and documentation that translate compliance requirements into simple, repeatable steps and a consistent, streamlined employee experience.
• Establish and maintain a central repository for people-related policies, SOPs, and employee-facing documentation, including our Employee Handbook, workplace notices, and code of conduct.
• Define and track attestations and acknowledgements (who needs to sign what, when, and how we evidence that it happened), and maintain archival records.
• Ensure core people systems (HRIS, ATS, compensation, performance & engagement, benefits, and learning) are configured in alignment with policy and compliance requirements, especially around record management and documentation.
• Partner with HRIS, People Analytics, and IT/Security to define and monitor controls related to data and user access, data quality, retention, and audit logs for employee data.
• Design, execute, and maintain an auditing cadence across people systems; identify gaps and risks; and own report findings and remediation plans in partnership with People and Legal stakeholders.
• Serve as a first-line escalation point for People-related compliance issues and investigations, coordinating with Legal and other stakeholders as needed.
• Partner with Legal, Security, and Procurement on due diligence and ongoing monitoring of People-related vendors, ensuring appropriate contractual protections, data processing agreements, and certifications are documented and accessible for audits and customer inquiries. 

What You Have: 

• 6+ years experience in a people compliance function at a high-growth tech company. 
• Strong proficiency of U.S. employment laws and regulatory frameworks, including statutory compliance best practices related to PTO, FMLA, ADA, HIPAA, FLSA, and EEO and demonstrated comfort monitoring change and exercising accurate judgment as to when to partner with or seek clarification from legal. 
• Track record of designing and conducting audits, reporting on findings and developing actionable recommendations. 
• Familiarity with HRIS, ATS and other people related platforms across compensation, payroll, benefits, learning, and performance & engagement. Experience with UKG Pro, UKG Ready and Greenhouse is ideal. 
• Demonstrated ability to translate regulatory and policy requirements into scalable processes and documentation that non-experts can follow. You can explain complex topics simply and influence stakeholders at all levels.
• A strategic mindset coupled with a desire to get into the details and execute. 
• Strong attention to detail, an entrepreneurial mindset, and a bias toward action. You thrive in an environment with shifting priorities and, at times, ambiguity.
• Sharp analytical skills with a proven ability to interpret compliance data, spot trends and identify risks and implement actionable improvements at scale. 
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $138,499-$182,054 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

We’re looking for a versatile, analytically minded digital marketer to support and advance our SEO/GEO and Paid Search programs. This role blends on-page and content-focused SEO work with meaningful contributions to paid search execution, performance analysis, and test management to help move the business’ overall Search program forward. The ideal candidate has a solid grasp of SEO and/or SEM fundamentals (we will bring candidates up to speed if they are lacking in one area or the other), a strong comfort level working with data across multiple platforms, and a proactive point of view that moves beyond reporting to identifying insights and opportunities for performance. Success in this role requires strong cross-functional collaboration, clear communication, and the ability to partner effectively with teams across content, analytics, and operations. You should thrive in a fast-moving environment, be eager to learn new channels and tools (including generative AI and paid search), and feel confident contributing ideas that help improve performance across our acquisition efforts.

What You'll Do:

SEO / GEO

• Conduct keyword and prompt research, including mining, segmentation, and mapping.
• Perform competitive and gap analyses to identify opportunities for visibility and growth.
• Execute on-page optimizations (metadata, internal linking, content structure).
• Support content strategy through research, ideation, and ongoing performance insights.
• Pull and synthesize performance data from GA4 and other analytics/SEO tools to develop initial reports.
• Assist with content-side SEO/GEO execution and optimization.
• Work within CMS workflows and apply basic HTML/CSS/JavaScript as needed for light optimization tasks.
• Leverage generative AI tools for research, ideation, prompt development, and content support.
• Collaborate cross-functionally with content, analytics, operations, and other teams to drive cohesive execution.

Paid Search

• Assist with campaign builds and structural setup, including support for large-scale initiatives.
• Maintain ongoing campaign hygiene/identify opportunities for improvement, including negative keyword management and ad copy refreshes.
• Pull, clean, and organize data from multiple platforms; translate findings into actionable insights.
• Provide informed POVs on performance trends and opportunities, not solely raw reporting.
• Support test management, including monitoring test performance against hypotheses and keeping track of test progress.
• Collaborate cross-functionally to ensure paid search aligns with broader business objectives.

What You Have:

• 1-2+ years of experience in Marketing or similar function
• Strong understanding of core SEO best practices (on-page, content optimization, keyword research)
• Experience working with analytics tools such as GA4, Google Search Console, and third-party SEO platforms (e.g., Semrush, Ahrefs, Moz)
• Familiarity with paid search platforms and campaign management fundamentals (Google AdWords, Microsoft Ads, Search Ads 360)
• Strong analytical and problem-solving skills
• Clear, concise verbal and written communication
• Ability to form and communicate a point of view based on data
• Proactive mindset with the ability to identify opportunities and recommend improvements
• Detail-oriented approach to reporting, QA, and campaign hygiene
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $56,000–$73,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

The Emerging Brands Team uses a top-down sales strategy to identify and engage with company leaders and decision makers - driving adoption of the full suite of ezCater solutions. Senior Account Executives on the Emerging Brands Team use consultative selling to learn about the overall catering operations and goals of each brand to help corporate and franchise locations achieve their revenue goals through partnership with ezCater. In this role you will gain experience in needs analysis and identifying opportunities for expansion, holding discovery calls, delivering presentations and demonstrations, handling objections and own the full deal cycle- taking deals from qualified to closed through the sales process.

What You'll Do:

• Own the onboarding process for high value emerging brands between 11-75 locations.
• Execute a consultative sales approach to identify caterer pain points that can be solved through our full suite of solutions.
• Drive consistent pipeline growth by strategically managing daily outreach targets across calls and emails, ensuring high-quality prospect engagement. Take ownership of efficiently qualifying and educating prospects to accelerate conversion and maximize performance outcomes.
• Conduct effective sales presentations telling a compelling story, highlighting ezCater’s value proposition, while aligning with the potential CPs needs/wants.
• Initiate continual follow-up while providing engaging content to keep prospects in an active sales process.
• Educate partners on insights and best practices for how to best optimize their catering program.
• Collaborate cross-functionally with our Strategic Accounts, Partner Operations, Marketing, and Menus teams to ensure new partners are supported and set up for success.
• Conduct a high volume of prospecting and outbound outreach to engage decision making contacts at high value brands.
• Own outreach and strategic relationship building at key industry events such as Catering Growth Forum.
• Build relationships with key decision makers and set brands up for success and growth on ezCater.
• Be required to travel up to 25% of the year; this includes Sales Kick Off, Together Weeks, and customer visits/ conferences when applicable

What You Have: 

• 3+ years of outbound sales experience and the ability to communicate value to strategically present our solutions and drive growth with high-value brand partners.
• Demonstrated expertise in pipeline management, with the ability to effectively track, prioritize, and advance opportunities through each stage of the sales cycle.
• Strong industry knowledge to strategically present our solutions and drive growth with high-value brand partners.
• Strong communication and organizational abilities, enabling precise deal tracking and effective collaboration during the sales process.
• Ability to leverage data to guide decision-making, strengthen recommendations, and identify key trends and opportunities.
• Exceptional written and interpersonal skills.
• Ability to proactively identify challenges and develop innovative, independent solutions.
• Experience working cross functionally with other teams/departments to drive successful outcomes.
• Adaptability and the ability to pivot processes based on company needs and priorities.
• Self-motivated with a strong sense of ownership, resourcefulness, and accountability, recognizing that sales success is driven by performance.
• A positive, professional attitude that reflects the company’s values in both internal and external engagements.

Looking to dive deeper into sales at ezCater? Learn how our VP of Sales, David Wiedeman, is building a people-first sales culture at ezCater, click here to read his feature on our LunchRush blog. 

The national cash compensation for this role will consist of base salary and a variable component for a total on-target earnings (OTE) of $140,000 per year. There is also an additional target bonus for this position. 

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

As a Strategic Account Executive at ezCater, you will be essential in driving revenue and fostering strong client relationships within your assigned book of 40 to 60 prioritized accounts. Your role will involve creating and executing detailed account development plans aimed at acquiring new orderers, locations, and encouraging product adoption while retaining and maximizing existing spend. You will manage account relationships end-to-end, ensuring full utilization of ezCater’s solutions by leveraging product specialists when needed. Your ability to identify new sales opportunities within your book of business, both through self-prospecting and handling inbound leads, will be key in meeting sales targets. Through strategic account engagement, you will help customers implement solutions tailored to industry-specific procurement challenges.

What You'll Do: 

• Manage a book of between 40 and 60 prioritized accounts, with the ability to generate an account development plan, execute a successful playbook, and prioritize accounts within your book, which is comprised of accounts across acquisition, retention, and development lifecycles
• Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships
• Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
• Build pipeline by identifying new sales opportunities with your assigned book of business through both self prospecting and working inbound leads to meet sales targets
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
• Other duties and responsibilities as assigned

What You Have: 

• 5+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, ideally to Fortune 1000 senior leadership or other centralized decision makers
• Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
• Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
• Experience selling to procurement and/or supply chain roles 
• Expert use of G-Suite, CRMs (e.g. Salesforce) and other systems
• Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
• Have the ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.
  
  

Looking to dive deeper into sales at ezCater? Learn how our VP of Sales, David Wiedeman, is building a people-first sales culture at ezCater, click here to read his feature on our LunchRush blog. 

The national cash compensation for this role will consist of base salary and a variable component for a total on-target earnings (OTE) of $120,000 - $150,000 per year. There is also an additional target bonus for this role.

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Our Operations organization runs millions of orders a year across a two-sided marketplace of corporate customers, restaurant partners, and delivery providers. We're on a path to accelerating growth of a $XXXM business and getting there depends on how well we execute in operations.

Reporting to the Chief Operations Officer, you'll be at the intersection of data and execution. You will own the analytics function that tells us whether our network is healthy, where our costs are leaking, how our partners are performing, and what we should do next — before the problem shows up in a complaint. You will translate operational complexity into the forward-looking signal that drives decisions, build the team and infrastructure to do it at scale, and partner directly with the COO and senior ops leaders to shape how ezCater operates at $10B.

What You'll Do: 

• Serve as a key thought partner to the COO and Operations leadership team, synthesizing findings from across our network of delivery and restaurant partners and customer support into clear recommendations that influence decisions at the Management Team level.
• Own the strategic direction and roadmap for Operations analytics, setting priorities, building team capability, and creating the structure needed to scale the function as the company grows.
• Lead and develop a team of 7, developing talent, and driving a culture of rigor, curiosity, and continuous improvement.
• Build a data-driven operations culture, moving the org away from averages toward nuanced segmentation that separates signal from noise and surfaces what drives impact.
• Champion a test-and-learn mindset across the Operations org, normalizing experimentation, creating psychological safety to fail fast, and building the analytical infrastructure that makes every initiative measurable.
• Own the data foundation for Operations analytics, building reporting-ready models in Snowflake via dbt, establishing KPI cadences and dashboards that create a single version of the truth for operational performance across the business.
• Partner closely with Data Tech, Growth, Technology, Product, and Finance to align on data infrastructure, tooling investments, and shared definitions of performance — including instrumentation, data quality, and the integrity of our operational data pipeline.
• Stay current on industry trends in restaurant and delivery operations, logistics, and partner economics — bringing external benchmarks and emerging methodologies into how we measure and improve our business

What You Have: 

• 10+ years of progressive experience in analytics or data science, including at least 3 years leading a team in a high-velocity operations or B2B technology environment.
• Direct experience working in a multi-sided marketplace, with a deep understanding of the dynamics between supply, demand, and fulfillment and how operational decisions ripple across all sides.
• Ability to work across organizational boundaries and influence cross-functional priorities without direct authority
• Proven ability to build and scale an analytics function, including hiring, developing, and managing analysts and data scientists across multiple workstreams.
• Deep expertise in operational analytics, including network performance, partner health, cost efficiency, and customer experience metrics — with experience in cohort analysis, partner segmentation, and time series analysis to understand how performance evolves and where impact is concentrated.
• Exceptional analytical depth, including causal inference, A/B and switchback testing methodologies, and the ability to separate signal from noise in complex, high-volume operational environments.
• Deep fluency across the analytics stack — from data science methods (statistical modeling, causal inference, ML) to BI and self-service tooling (Tableau, Sigma, or equivalent) — paired with a strong grasp of modern analytics concepts including semantic data modeling, data cataloging, and operational data product definition. Proficiency in SQL and Python or R expected.
• Demonstrated ability to shape strategy at the leadership level, translating complex technical findings into clear, actionable recommendations for executives and cross-functional partners.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $235,681-$328,656 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Creating a delightful customer experience from order creation to delivery is a key part of ezCater’s mission. As a Senior Software Engineer on our Finance Technology team, you will focus on building solutions that will transform ezCater’s finance technology platform as ezCater scales and builds new features that enables an agentic commerce future. This will include building a first-class, modern tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing and implementing features for this new tech stack that will enable performant, safe, and compliant financial transactions for our customers and restaurant partners (RP). This includes credit card processing, invoicing, payouts to RPs, and calculating taxes. 

What You’ll Do:

• Take a lead role in designing and building services and features that will drive the transformation of our finance tech stack, in collaboration with Staff Engineers and Product.
• Act like an ezCater owner and a software craftsperson, striking a balance of quality and speed while delivering customer impacting features.
• Mentor developing engineers and contribute to engineering excellence across the organization.
• Be part of an on-call rotation that we work to make as uneventful as possible
• Have fun building meaningful software with awesome people.

What you have:

• 5+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages.
• Demonstrated success designing and consuming APIs (REST or GraphQL), plus working knowledge of relational SQL databases (e.g., PostgreSQL).
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!
• Experience designing, building, and scaling payment-processing and payout systems (e.g., credit card processing, invoicing, refunds, restaurant partner disbursements, tax calculation/reconciliation) in high-volume, customer-facing products.
• Hands-on experience integrating with modern payment service providers and gateways (e.g., Stripe, Adyen, Braintree, card networks), with a strong understanding of payment lifecycles, settlement, chargebacks, and regulatory/compliance considerations (such as PCI and SCA).
• A quality mindset: security best practices, automated testing clean code, code reviews, and CI/CD basics.
• Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes.
• Experience triaging and investigating custom-impacting, production issues.
• Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes.
• Eagerness to give and receive feedback in a collaborative learning environment.
• Friendly, flexible and pragmatic approach to work.

The national total target cash compensation range for this position, including base salary and bonus target, is $158,000 - $190,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). 

The Product Management team is looking for an experienced Principal Product Manager to focus on ezCater’s Fintech portfolio.  In this position, you will partner with our Finance team to develop enterprise class solutions in the areas of B2B and B2C payments, partner payouts, fraud management, tax solutions, and regulatory technology. You will define our financial platform strategy and align products and processes across product, engineering, finance and external teams.

What You'll Do:

• Define & Build: You will define product vision, strategy and roadmaps to enhance and expand our fintech capabilities that includes incoming and outgoing payment processing, invoicing, fraud management and tax compliance. 
• Collaborate: You will partner with the finance, engineering and security teams to identify needs and develop robust solutions. You will work directly with senior stakeholders, customers and partners to understand their technology and make recommendations.
• Organize & Prioritize: Own the success of our FinTech product portfolio by establishing both near-term and long-term roadmaps focused on moving vital metrics. Owns partner integrations and optimization.
• Communicate Effectively: You have experience thoughtfully explaining unique concepts to diverse audiences, and know how to break down complex topics for any stakeholder. 
• Leadership: Serves as a thought leader in fintech product innovations, identifying emerging technologies and improving scalability.

What You Have: 

• Product leadership: You have 10+ years of product experience leading Product Management and Development in Fintech and/or Payments. Proven success in enabling top tier payment services providers (PSPs). 
• Payments Experience:  You have 8+ years of experience working in the Fintech Space including experience with  B2C and B2B payment methods and the entire fintech ecosystem, including CC payments, payouts, alternate payment methods, fraud management, tax, money movements, regulatory technology. Deep understanding of Payment processing flow, tokenizations, refunds, disputes, fraud management and reconciliations.
• Tax Solutions: Experience designing and implementing Tax Solutions via Internal or Partner.
• Compliance: Strong grasp of Compliance framework in Fintech space, like PCI DSS, AML, OFAC, IRS).
• Insanely autonomous: You love setting audacious goals and are fully comfortable directing your own way to get there. You commit to a schedule and stick to it.
• Agile & flexible: You manage risk but aren’t afraid to iterate. You ideally are familiar with high growth operations & problem solving in fast-paced tech spaces. You have an excellent track record of producing positive results, as well as a keen eye for anticipating bottlenecks & roadblocks.
• Data driven:  Strong analytical and decision making with a customer focused mindset. You work with analysts and self-serve reports to guide initiatives.  You are capable at creating reports/analytics via reporting solutions and SQL.
• Education: Degree in Business, Finance, Computer Science or related field.

The national cash compensation range for this role is $206,000 - $276,000 per year.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

The Demand team is looking for an experienced Principal Product Manager to focus on a brand new offering: Meal Cards. This is a 0-1 opportunity, in which you’ll have the ability to build a new product offering from the ground up. You will collaborate with partners in finance, business and technology to fully define the offering including financial model, customer service, and GTM strategy.  

What You'll Do:

• Set Strategy: You’ll define the offering and align on the best way to organize the offering, including 3rd party fintech partnerships.  
  
• Build & Lead: You will define the MVP offering and work with engineering partners to quickly bring that solution to market while adhering to regulatory requirements. 
  
• Collaborate: You will work with research, design, UX, and analytics to identify customer needs and develop solutions. Work with FP&A and business partners to define financial targets and the measurement and reporting capabilities for them. 
  
• Organize & Prioritize: Own the success of the offering by ruthlessly prioritizing the scope for our first launch, and identifying the fast-follow opportunities.  
  
• Communicate Effectively: You have experience thoughtfully explaining unique concepts to diverse audiences, and know how to break down complex topics for any stakeholder. 

What You Have:

• Product leadership: You have 10+ years of product experience leading roadmap development and experience in successful 0-1 product launches. 
  
• Technical know how:  You have experience integrating with third party applications via API integrations.  Experience in Fintech and/or Payments is required. 
  
• Autonomous and Fast: You love setting audacious goals and are fully comfortable directing your own way to get there. You commit to a schedule and stick to it. 
  
• Agile & flexible: You manage risk but aren’t afraid to iterate. You ideally are familiar with high growth operations & problem solving in fast-paced tech spaces. You have an excellent track record providing a positive customer experience, as well as a keen eye for anticipating bottlenecks & roadblocks.
  
• A creative problem solver: After developing a deep understanding of our customers and our partners, you’ll help identify risks & uncover opportunities that will help us soar.
  
• Data driven: You work with analysts and self-serve reports to guide initiatives.  You will use data to inform roadmap & prioritization decisions as well as identify pivots that should be made. 

The national total target cash compensation range for this position, including base salary and bonus target, is $206,000–$276,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

The Product Management team is looking for an experienced Senior Product Manager to focus on the ezCater Restaurant Partner platform. In this position, you will build the services and capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the data necessary to be successful on our platform. You will partner with other teams including product, data, and user experience to build cohesive restaurant partner experience. You will design and build data structures and services that allow us to consistently provide restaurant partners with a best in class reporting experience and in-product personalization.

What You'll Do:

• Drive the vision and develop a roadmap for the restaurant partner platform. This includes the data structures and backend services required to create a customized reporting experience for partners based on their role. 
• Tell a compelling story using research and data to evangelize the roadmap and vision.
• Build deep empathy for ezCater users and become their biggest champion.
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
• Create and monitor the ongoing metrics that measure and define success.
• Travel to Boston quarterly for planning and business reviews.
• Have fun building impactful software with awesome people.

What You Have:

• 5+ years of product management experience, ideally with marketplace experience.
• Experience designing and implementing platform services.
• Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
• Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
• Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $161,000 - $213,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

The Senior Sales Operations Reporting & Insights Analyst is a key member of the Sales Operations team, responsible for driving accuracy, consistency, and insight in sales reporting across teams and internal systems. This role combines strong analytical skills with a deep understanding of sales KPIs, territory and account design, and sales compensation.

You will own and improve core sales reporting, operationalize account and territory assignments, and provide actionable insights to stakeholders across Sales, Finance, and Marketing. You will also partner closely with our CRM administration and Analytics/FP&A teams to ensure our data, dashboards, and compensation-related reporting are reliable and scalable.

What You'll Do: 

• Analyze sales performance data to identify trends, forecast outcomes, and surface actionable insights for Sales, Finance, and leadership.
• Design, build, and maintain sales dashboards and reports for reps, managers, and executives (e.g., bookings, pipeline, attainment, productivity).
• Own and operationalize account and territory assignments, including rules of engagement and book-of-business changes, ensuring data integrity and fairness across the sales organization.
• Support annual and in-year sales planning, including quotas, territory changes, and goal-setting inputs.
• Partner with FP&A and Analytics to build data models, SQL transformations, and commission-related datasets.
• Collaborate with the CRM administration team (Salesforce, HubSpot) to translate business requirements into data structures, fields, and workflows; monitor and improve data quality.
• Assist in sales forecasting by providing clean data sets, scenario analysis, and clear views of trends vs. targets.
• Monitor key sales KPIs (conversion, pipeline coverage, win rates, productivity, attainment, etc.) and identify opportunities to improve performance and process efficiency.
• Troubleshoot and improve data connectors, ETL logic, and BI assets (e.g., Sigma/Tableau dashboards and underlying models) in partnership with Analytics/Data teams.
• Prepare clear, executive-ready presentations and summaries that translate complex analyses into concise recommendations for senior leadership.
• Build strong cross-functional partnerships with Sales, Finance, Marketing, and other GTM teams to ensure alignment on definitions, reports, and operating rhythms.

What You Have: 

• 5+ years of experience in Sales Operations, Revenue Operations, data analysis, or a closely related role.
• Strong analytical and problem-solving skills; comfortable working with large, complex data sets and ambiguous problems.
• Proficiency with CRM platforms (Salesforce required; HubSpot a plus), including reporting and basic configuration concepts.
• Proficiency with SQL for querying and validating data across multiple sources.
• Experience with business intelligence / data visualization tools (e.g., Sigma, Tableau, Power BI); able to build and iterate on dashboards and reports.
• Solid understanding of sales processes and sales performance metrics, including territory or book-of-business design, pipeline and forecasting metrics, and sales compensation concepts.
• High attention to detail with a strong bias toward data quality, governance, and reproducible reporting.
• Excellent communication skills, with the ability to translate technical or analytical findings into clear, business-focused narratives.
• Proven ability to manage multiple priorities and stakeholders in a fast-paced, cross-functional environment.
• Experience working closely with FP&A, Analytics, and/or Data teams on shared models, dashboards, and financial reporting is strongly preferred.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $103,000 – $145,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Creating a delightful customer experience from order creation to delivery is a key part of ezcater’s mission. As a Staff Software Engineer for our Customer Service technology stack, you will focus on building solutions that will transform ezCater’s customer experience. This will include building a first-class, modern Customer Service tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing the architecture of this new tech stack that will integrate with Salesforce Service Cloud, in partnership with Principal Engineers, Product, Customer Service and Operations stakeholders. You’ll report to the Senior Engineering Manager within the ezCater Product Engineering organization.

In addition to this, you’ll be a key driving force behind growing our engineering organization through mentorship and coaching of other technical leaders, establishing and rolling out technical and architectural standards, and contributing to an inclusive and transparent culture.

What You’ll Do:

• Take a lead role in developing the technical architecture and roadmap driving the transformation of our customer service tech stack, in collaboration with stakeholders across the organization.
• Build architectural standards and best practices for ezCater’s software platform.
• Set the technical strategy and vision for the Customer Service roadmap, focused on enabling integration with Salesforce Service Cloud.
• Strike a balance of quality and speed while working on company-level priorities.
• Be a visionary leader providing guidance and mentorship to your teammates across the organization.
• Raise the bar for software quality, architecture, and expectations of what is achievable within the engineering organization.

What you have:

• 7+ years of professional development experience, with a focus on backend technologies and building services using Go. 
• Proven expertise building APIs using GraphQL and REST.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!"
• Demonstrated success integrating with common customer service software and tools, including but not limited to Salesforce Service Cloud, Zendesk, HubSpot, and others. Exposure to contact center tooling like Twilio and Amazon Connect is a plus. 
• Experience designing backend systems specifically for Salesforce integration, with a solid understanding of how Salesforce consumes external APIs (Apex callouts, External Services, Platform Events, Data Cloud ingestion, etc.).
• Experience establishing future technical vision along with other Staff and Principal Engineers, and driving alignment with technical and non-technical stakeholders.
• Excellent written and verbal communication, with a commitment to quality documentation.
• Eagerness to give and receive feedback in a collaborative learning environment.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
• Friendly, flexible and pragmatic approach to work.

The national total target cash compensation range for this position, including base salary and bonus target, is $185,000–$232,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). 

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

As a Senior Software Engineer on the Supplier Platform team, you will build capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the data necessary to be successful on our platform. You will design and build data structures and services that allow us to consistently provide restaurant partners with a best in class reporting experience and in-product personalization.

You will partner closely with Data Engineering, Security, Product, Operations, and other engineering teams across the company. This role reports to the Engineering Manager of the Supplier Platform team within the ezCater Product Engineering organization.

What You’ll Do:

• Take a lead role in designing and building services and features that will drive the transformation of our supplier platform and data model, in collaboration with Staff Engineers, Product, and Research.
• Strike a balance of quality and speed while working on company-level priorities.
• Mentor developing engineers and contribute to engineering excellence across the organization.
• Have fun building meaningful software with awesome people.

What you have:

• 5+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages.
• Demonstrated success designing and building relational data models, including the services and APIs to efficiently access the data.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!"
• Experience implementing in-product data visualization tools is preferred. Exposure to BI tools such as Tableau is a plus.
• A quality mindset: automated testing clean code, code reviews, and CI/CD basics.
• Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and de‑risk changes.
• Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes.
• Eagerness to give and receive feedback in a collaborative learning environment.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
• Friendly, flexible and pragmatic approach to work.

The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). 

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater values technology as a differentiator and a key component of our success. It powers everything we do. We push ourselves every day to improve the codebase, improve performance, and deliver an amazing customer experience. Our culture values innovation, pragmatism, and transparency.

As we expand our team we’re seeking engineers that thrive in a forward-thinking organization and are passionate about building products that drive measurable impact, while committing quality code and deconstructing complexities. We are looking for smart, thoughtful, collaborative technologists to help us reach our goals while delivering value and impact across our business.

As a Senior Software Engineer on the Identity Management & Personalization Team, you will design, build, and maintain the foundational services that manage user identity, authentication, and authorization. You will ensure our users can securely access our platform while protecting their sensitive data at scale. This role offers the opportunity to work on foundational platform investments, collaborate cross-functionally, and help shape the future of secure, personalized experiences at ezCater.

What You’ll Do:

• Modernize our identity stack to enable building agentic features
• Bring your knowledge of distributed systems to build highly-scalable, fault-tolerant systems in a hybrid monolithic/microservices architecture.
• Work cross-functionally with product managers and business stakeholders to understand the best way to meet our customers’ needs.
• Make an impact working on projects that will drive growth, profitability, and customer satisfaction across ezCater.
• Improve performance at every chance you get (we believe speed itself is a feature).
• Have fun building meaningful software with awesome people.

What you have:

• Fullstack experience on a product engineering team, ideally in Go or Ruby on Rails.
• 5+ years of professional software development experience.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!"
• Experience with OAuth2, OIDC, or SAML.
• Deep knowledge of SQL / relational databases. Postgres? Even better.
• Experience designing and building large-scale systems.
• Extensive experience designing APIs and an understanding of API-first development.
• Desire to work on a backend-heavy platform team.
• Interest in AI-assisted tools and workflows to accelerate development and improve product quality.
• An appetite for learning, experimentation, relentless curiosity and an ability to leverage what you learn to make our products better.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
• A friendly, flexible, and pragmatic disposition.

The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). 

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

Are you passionate about data? How about leveraging data to drive meaningful impact across a fast growing two-sided marketplace? Have opinions on how to best enable data scientists across a billion-dollar company to do elastic workforce planning or real-time customer lifetime value prediction? Then we should definitely talk!

The Data Technology team at ezCater is growing! As we look towards the second half of 2025 and beyond, data is a key strategic component across the company - from advanced, real-time machine learning to business intelligence and data governance. Data is our differentiator and how we will drive real, meaningful impact to the $100+billion Catering industry.

We are hiring a Senior Data Engineer to join our expanding team in solving complex data and platform challenges to accelerate our growing business. The ideal candidate lives and breathes data while driving systems and architecture best practices. They care about driving business impact through producing solid and efficient infrastructure alongside accurate and performant data.  You will have the opportunity to work directly with executive stakeholders as we embark on a massive-scale data modeling effort across the organization, so flexibility and the ability to translate business requests to implementation are key.

What you’ll do:

• Write and ship a lot of code.
• Work directly with analysts and stakeholders to refine requirements, nail down logic, and debug and qualify produced data sets to ensure they meet the underlying business needs.
• Drive architectural decisions and thoughtfully balance trade-offs in system design.
• Lead cross-functional data initiatives.
• Champion high standards in data quality, security, and discoverability.
• Translate complex technical challenges into clear solutions.
• Design and develop high-performance data pipelines. Adhering to SDLC, including CI/CD and best practices.
• Identify and drive opportunities to optimize and/or scale existing parts of our stack.
• Utilize tooling and automation to improve developer efficiency.
• Monitor data systems to ensure quality and availability while seeking to drive down costs.
• Contribute to the team processes and community.
• Mentor other Data Engineers.
• Be part of our innovation and transformation story.
  
  
  

What you have:

• Strong experience with data warehousing, data lakes, ELT process, and enterprise data platforms such as Snowflake (preferred), Redshift & BigQuery.
• Experience with building performant data pipelines across disparate systems.
• Experience with cloud platforms such as AWS (preferred), GCP & Azure.
• Mastery in SQL and experience in Python.
• Ability to work independently and collaboratively.
• Willingness and ability to be part of an on-call rotation, occasionally working non-business hours to address critical system alerts and maintain service uptime.
• An open mind and willingness to be flexible. We have a large and complex business, and believe in driving real value out of every project we do.
• Our stack is Snowflake, dbt, Fivetran, Airflow, AWS, Sagemaker, MLFlow, Kubernetes + Docker, Monte Carlo, Hightouch and Python for custom ETL and data science integrations. Experience with the above is a nice-to-have, and a desire to learn is a must.
• Experience with marketing data is preferred, but not required. 
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
• A sharp mind, a soft heart and a large funny bone.
  

The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

This is a critical, senior leadership role where you will strategically own and elevate ezCater's entire data-driven optimization ecosystem, encompassing site analytics, advanced behavioral insights, and experimentation across all customer and supplier experiences. This role serves as the central point of truth for user interaction understanding, from discovery and conversion to fulfillment and delivery 

The ideal candidate is obsessed with maximizing business outcomes through optimization, data science, and relentless customer-centric experimentation. You will lead, mentor, and grow a high-performing team of Analysts and Data Scientists, empowering them to generate new predictive signals, diagnose complex friction points, and shape the end-to-end user journey. You will monitor and interpret performance across the full conversion and engagement funnel, connecting data to measurable business impact 

You will partner deeply with Product, Design, Engineering, and Marketing leadership to define the data strategy and institutionalize a culture of rigorous, data-informed decision-making 

What You’ll Do

• Own end-to-end site analytics and performance trends, including funnel health, conversion metrics, and behavioral analysis across all key customer and supplier journeys 
• Design and execute advanced statistical models and analyses to deeply understand user behavior, identify key drivers of growth, and forecast business metrics 
• Oversee and interpret A/B/n test results from experimentation platforms (like Eppo), providing definitive, statistically sound guidance on design, content, and feature decisions 
• Lead executive-level metric and trend reviews, translating complex data science and analytical findings into clear, actionable business strategies for the broader Product & Technology leadership team 
• Lead and develop a team of Analysts and Data Scientists, setting the strategic roadmap for data insights, model deployment, and experimentation practices across the organization 
• Experience leading a team responsible for establishing and maintaining data governance frameworks for web analytics and behavioral data, ensuring high fidelity, integrity, and compliance across all instrumentation (FullStory, Amplitude, etc.) 
• Need understanding of technical roadmaps for data tooling, including the selection and configuration of web analytics, session replay, and experimentation systems to maximize team efficiency and insight generation 
• Experience leading teams responsible for integrating AI/ML to enhance site personalization, predictive customer segmentation, and automated anomaly detection, moving beyond descriptive reporting to prescriptive action 

What You’ll Bring

• 10+ years of progressive experience in digital product, web analytics, or data science leadership for a B2B/B2C technology, e-commerce, or marketplace company 
• Proven experience leading, mentoring, and scaling a team that includes both product analysts and data scientists 
• Expert-level familiarity with the modern data stack: SQL, Python/R, cloud data warehouses (Snowflake), and advanced product experimentation tools (Eppo, Optimizely, LaunchDarkly) 
• Exceptional critical thinking, with a deep understanding of advanced funnel analysis, causal inference, A/B testing methodologies, and behavioral diagnostics 
• Demonstrated ability to influence product and business strategy by communicating complex technical findings and data science concepts clearly to executives and cross-functional partners 
• Experience in defining site experience KPIs, event instrumentation requirements, and running high-impact Conversion Rate Optimization or web experiment roadmaps 
• A strong strategic bias toward action, using data not just to report on performance but to proactively connect insights to future business outcomes 
• Need understanding of AI/ML techniques and their application to business problems such as personalization, predictive modeling, and demand forecasting 
• Deep familiarity with core analytics platforms: Amplitude, Adobe Analytics, DataDog, and qualitative tools (FullStory, Hotjar) 
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $248,000 - $345,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater is investing in a next-generation, composable platform that powers future product experiences across the organization. This platform is API-first, headless, and designed to enable teams to build and evolve product capabilities quickly, safely, and at scale.
As Senior Engineering Manager, Platform Engineering, you will lead the teams responsible for the foundation that every engineering team builds on: infrastructure, developer experience, shared libraries, CI/CD, observability, and governance. You will own delivery across developer experience, core platform tooling, and platform infrastructure -- ensuring that domain teams building on the platform have an opinionated, supported path that lets them focus on their domain instead of infrastructure decisions.
This is a hands-on engineering management role. You are close to the work -- reviewing technical designs, pairing with engineers on hard problems, and making informed tradeoff calls across infrastructure, tooling, and developer experience. You came up through engineering, you understand distributed systems and cloud-native infrastructure, and you bring that judgment to every decision about what to build, how to build it, and in what order.

What You’ll Own:

• Delivery across platform engineering: developer experience, core platform tooling (shared libraries, event streaming clients, auth middleware), and platform infrastructure (compute clusters, networking, infrastructure-as-code, observability)
• The opinionated path for building and operating services: language, frameworks, CI/CD, deployment, observability, and governance -- the defaults that come with support out of the box
• Milestone delivery for the platform foundation on a timeline that unblocks domain teams building search, identity, payments, and other capabilities
• Day-to-day engineering management: hiring, developing, and retaining strong engineers across the platform teams
• Cross-team coordination: when domain teams need something from the platform, you own prioritization and delivery

What Your Teams Will Build:

• A fresh compute cluster for new platform services, with namespace isolation, modern autoscaling, and clean networking
• CI/CD pipelines (build, test, contract validation, GitOps deployment) that are the single supported path for all new services
• A service template that gives domain teams a working, observable, deployable service in minutes
• Shared libraries and building blocks: event streaming clients, HTTP clients, auth middleware, instrumentation
• Infrastructure modules: reusable, versioned modules for databases, event streaming topics, caching, secrets -- provisioned via infrastructure-as-code
• An observability stack (APM, logging, tracing, alerting) that ships by default with every service.

What Success Looks Like (12-18 Months):

• Domain teams can scaffold, build, deploy, and observe a new service using the platform path without making infrastructure decisions or filing tickets
• The platform foundation is delivered on the milestone timeline, unblocking the first wave of domain services
• Every new service is deployed through the same CI/CD pipeline with consistent observability and operational standards
• Infrastructure provisioning is self-service via versioned modules -- no manual work or ad-hoc configuration
• The platform teams are well-staffed, well-organized, and operating with clear ownership
• Engineering teams view the platform path as the easiest way to ship -- not a constraint to work around.

How You'll Lead:

• Stay close to the technical work: review designs, participate in architecture discussions, and maintain the judgment to evaluate proposals and recognize when something needs a different approach
• Manage and develop engineers directly, with the potential to grow into managing team leads as the organization scales
• Prioritize ruthlessly: the platform backlog will always be larger than the team. Sequence work so that domain teams are never blocked on capabilities they need.
• Drive execution with clear milestones, deliverables, and accountability -- without micromanaging how engineers do their work
• Partner with domain engineering leaders to understand their needs and ensure the platform meets them
• Build a culture of clear ownership, operational excellence, and developer empathy

What You Have:

• 8+ years of professional software engineering experience, with at least 2 years in engineering management or technical team leadership
• A strong technical foundation: you have built and operated distributed systems, cloud-native infrastructure, or platform tooling. You can evaluate a cluster architecture, a CI/CD pipeline design, or a shared library API with real depth.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!
• Experience with cloud-native infrastructure (Kubernetes/EKS, infrastructure-as-code, container orchestration, service networking)
• Experience establishing engineering standards: CI/CD pipelines, service templates, observability defaults, deployment patterns
• Demonstrated ability to hire, develop, and retain strong engineers
• Strong communication skills: you can translate between infrastructure complexity and team priorities, and represent the platform in cross-team discussions
• A pragmatic, service-oriented mindset: you understand that the platform team's success is measured by how effectively other teams can build on it

Role Scope & Focus:

• This is an engineering management role with strong technical expectations. You manage engineers directly and are accountable for the technical quality and delivery of the platform.
• You report to the VP of Engineering and partner closely on platform strategy, milestone planning, and team structure
• You partner with domain engineering leaders (search, identity, commerce, menus) to ensure the platform meets their needs without becoming a bottleneck
• You do not own application-level domain services. You own the foundation they build on.
• As the platform organization grows, this role has a clear path to Director scope

The platform is the foundation for a multi-year re-architecture of ezCater's technology stack. Every domain team depends on the platform to provide the infrastructure, tooling, and standards that let them focus on their domain. This role ensures that the foundation is solid, opinionated, and delivered on time. Your work directly determines how fast the organization can move.

The national total target cash compensation range for this position, including base salary and bonus target, is $218,000 - $280,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). 

As a Software Engineer on the post order experience engineering team, you’ll own and build systems that directly impacts our customers post ordering experience. you will work on features that are critical to our customers and the business! The post order experience team is responsible for maintaining and improving upon the post-order moments - from order submission through fulfillment, post-delivery tasks, and future customer account & order management.

What You'll Do: 

• Join a team that is focused on delighting our customers and partners, executing the organization's mission, and propelling our business forward.
• Build products utilizing Next.js / React, TypeScript, Ruby on Rails, GraphQL and test libraries such as Jest and Chromatic.
• Proactively manage the infrastructure and platform dependencies to ensure the existing application remains robust, secure, and scalable.
• Respond to corporate client and business needs by evolving existing products and identifying high-impact areas for new initiatives.
• Partner with our data technology team to transform complex data models into intuitive, user-facing features that simplify the ordering experience.
• Decompose complex problems into elegant technical designs and collaborate with fellow engineers to implement, test, and validate your team’s output.
• Communicate clearly with your team to maintain mission alignment and provide technical guidance on complex projects.
• Continually improve the user experience by increasing system efficiency based on research, user data, and performance metrics.
• Actively contribute ideas to improve our product, tech stack, and internal development workflows.
• Embrace new challenges in a fast-paced environment and contribute to every stage of the development lifecycle as we scale our services.
• Have fun creating meaningful, sustainable software alongside a talented and supportive team!

What You Have:

• Fullstack Expertise: You have experience working on a product engineering team and feel comfortable navigating both the frontend and backend.
• Technical Proficiency: You are skilled in fullstack technologies including Ruby on Rails, NextJS, GraphQL, REST APIs, and TypeScript.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!"
• Proven Experience: You have 3 or more years of development experience working within a production codebase.
• Adaptability: You are eager to learn new languages and stacks such as Go. 
• Data Fluency: You possess strong skills with SQL and have a deep understanding of relational databases.
• A Product Mindset: You enjoy building systems for real people and bring an attention to detail and genuine empathy for the end user.
• Strong Communication: You have excellent written and verbal communication skills along with a commitment to producing high-quality documentation.
• A Growth Mindset: You have a strong appetite for learning and the ability to apply new knowledge to improve our codebase and platforms.
• Respect for the Craft: You appreciate the art of coding and hold informed opinions on best practices and system design.
• A Collaborative Spirit: You bring a friendly, flexible, and pragmatic disposition to the team. A good sense of humor, especially a love for puns, is highly encouraged.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $125,200–$148,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

At ezCater, we value technology as a differentiator and a key component of our success. It powers everything we do. We push ourselves every day to better the codebase, improve performance, and deliver above and beyond customer experience. As we expand our Engineering team, we are looking for smart, friendly, and collaborative technologists to help us reach our goals while delivering real impact to the business.

Do you enjoy working on systems that are directly used by customers? 

Join us in building the technology that helps companies feed their teams. As a Software Engineer on the Meal Program team, you’ll take ownership of our web application, managing the entire end-to-end experience for our corporate clients and their employees. This includes everything from launching innovative new features that solve real user needs to performing the platform upgrades and routine maintenance that keep our systems scalable and secure. By ensuring the ordering, catering, and billing processes are seamless and efficient, you’ll help our customers provide high-quality food options while supporting local businesses and reducing food waste.

What You'll Do:

• Own the Core Platform: Take full ownership of the Meal Program web application lifecycle, including admin tooling, menu recommendations, order management, and billing systems.
• Modernize and Maintain: Proactively manage the infrastructure and platform dependencies to ensure the existing application remains robust, secure, and scalable.
• Build for Customers: Respond to corporate client and business needs by evolving existing products and identifying high-impact areas for new initiatives.
• Bridge Data and UX: Partner with our data technology team to transform complex data models into intuitive, user-facing features that simplify the ordering experience.
• Architect Solutions: Decompose complex problems into elegant technical designs and collaborate with fellow engineers to implement, test, and validate your team’s output.
• Drive Technical Direction: Communicate clearly with your team to maintain mission alignment and provide technical guidance on complex projects.
• Optimize via Insights: Continually improve the user experience by increasing system efficiency based on research, user data, and performance metrics.
• Innovate Processes: Actively contribute ideas to improve our product, tech stack, and internal development workflows.
• Scale with Speed: Embrace new challenges in a fast-paced environment and contribute to every stage of the development lifecycle as we scale our services.
• Build with Purpose: Have fun creating meaningful, sustainable software alongside a talented and supportive team!

What You Have:

• Fullstack Expertise: You have experience working on a product engineering team and feel comfortable navigating both the frontend and backend.
• Technical Proficiency: You are skilled in fullstack technologies including Ruby on Rails, React, GraphQL, REST APIs, and TypeScript.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!"
• Proven Experience: You have 3 or more years of development experience working within a production codebase.
• Adaptability: You are eager to learn new languages and stacks such as Go. Existing experience with Go is a significant plus.
• Data Fluency: You possess strong skills with SQL and have a deep understanding of relational databases.
• A Product Mindset: You enjoy building systems for real people and bring an attention to detail and genuine empathy for the end user.
• Strong Communication: You have excellent written and verbal communication skills along with a commitment to producing high-quality documentation.
• A Growth Mindset: You have a strong appetite for learning and the ability to apply new knowledge to improve our codebase and platforms.
• Respect for the Craft: You appreciate the art of coding and hold informed opinions on best practices and system design.
• A Collaborative Spirit: You bring a friendly, flexible, and pragmatic disposition to the team. A good sense of humor, especially a love for puns, is highly encouraged.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $125,200 - $148,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater values technology as a differentiator and a key component of our success. It powers everything we do. We push ourselves everyday to improve the codebase, improve performance, and deliver an amazing customer experience. Our culture values innovation, pragmatism, and transparency. 

As we expand our team we’re seeking engineers that thrive in a forward-thinking organization and are passionate about building products that drive measurable impact, while committing quality code and deconstructing complexities. We are looking for smart, thoughtful, collaborative technologists to help us reach our goals while delivering value and impact across our business.

A critical area for ezCater’s growth over the coming years will be solidifying the current menu capabilities and building the next features which will service the full spectrum of our customer’s food needs. As a member of our Menus Core Services (MCS) team, you will play a pivotal role designing and building the foundation for these menus systems. This is a high visibility team at the center of ezCater’s core services initiatives. Additionally, you will partner with teams across the organization to fuel new functionality, improved customer experiences and partner integrations.

What You'll Do: 

• Bring your knowledge of distributed systems to build highly-scalable, fault-tolerant systems in a hybrid monolithic/microservices architecture.
• Partner with our data technology organization to enable detailed insight into our menus, unlocking future roadmap opportunities across the org.
• Work cross-functionally with product managers and business stakeholders to understand the complex processes that drive order fulfillment.
• Make an impact working on projects that will drive growth, profitability, and customer satisfaction across ezCater.
• Improve performance at every chance you get (we believe speed itself is a feature).
• Partner with fulfillment and customer care teams to improve the experience for customers, catering partners, delivery drivers, and customer support agents.
• Have fun building meaningful software with awesome people.

What You Have: 

• Fullstack experience on a product engineering team, ideally in Go or Ruby on Rails.
• 5+ years of professional software development experience.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!
• Deep knowledge of SQL / relational databases. Postgres? Even better.
• Exposure to GraphQL and Kafka is an asset, but not a requirement.
• Experience designing and building large-scale systems.
• Extensive experience designing APIs and an understanding of API-first development.
• Desire to work on a backend-heavy platform team.
• An appetite for learning, experimentation, relentless curiosity and an ability to leverage what you learn to make our products better.
• A friendly, flexible, and pragmatic disposition.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

 
The national total target cash compensation range for this position, including base salary and bonus target, is $158,000–$190,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

The Senior Marketing Integrations Technology Specialist sits within the Marketing Operations team and manages the architecture, connectivity, and reliability of the martech stack – ensuring clean, secure data flows between marketing platforms (HubSpot, Iterable, CDP, web and ad tools), core product databases, and our data warehouse (Snowflake).

In this role, you’ll help build and maintain integrations, monitor uptime and data quality, and document how systems connect, partnering closely with Data, Platform, Engineering, Product, and Analytics teams. You’ll help turn our GTM systems into a well‑instrumented platform that Marketing can trust and scale on.

What You'll Do:

• Design and govern martech architecture, integrations, and data flows.
• Configure, maintain, and assist in implementing integrations across HubSpot, Iterable, Salesforce, CDP (ActionIQ), enterprise data hub (Snowflake), web tools, and ad/digital platforms, using native connectors, APIs, and tools like webhooks, reverse‑ETL, and low‑code automation (e.g., Zapier, Hightouch).
• Design and support integrations for SMS and mobile/app data, ensuring device IDs, push tokens, in‑product events, and messaging events flow into the right platforms for push and product messaging, as well as sending and receiving marketing SMS in a compliant way.
• Partner with cross-functional teams to wire new marketing data from core data tables to our marketing platforms so campaigns and experiments have the data they need.
• Develop a deep understanding of how marketing teams use data across channels in an effort to help design the right data schemas, attributes, and transformations needed to activate complex cross‑channel campaigns. 
• Govern martech data mappings and shared definitions for how marketing data moves across the tech stack, maintaining clear systems of record and consistent field/value definitions for attributes shared across platforms.
• Support light web development and experimentation work in partnership with Web and Digital Operations, including updating WordPress templates/pages, configuring and integrating web forms, and implementing A/B tests or experiments — with a focus on instrumenting events and connecting web data into analytics and marketing platforms to unlock richer data flows and reporting.
• Monitor reliability, uptime, and data quality for marketing systems.
• Set up and maintain monitoring, alerts, and runbooks for key integrations and data flows (e.g., sync failures, unusual drops in volume, schema changes), partnering with Data teams on logs and status pages where available.
• Proactively identify and resolve integration issues impacting campaign execution, audience availability, or reporting; drive root‑cause analysis and document fixes.
• Enable Marketing and cross‑functional partners.
• Translate marketing and GTM use cases into clear technical requirements for integrations and data flows.
• Collaborate with Campaign Operations, Digital Operations, and Data Operations to ensure they have the events, fields, and audiences needed for lifecycle journeys, promos/loyalty, ABM, and web experiments.
• Create lightweight documentation (diagrams, runbooks, “how it works” pages) so other MOTA teammates and stakeholders can understand system behavior without guesswork.
• Assist with day‑to‑day technical administration and for key marketing platforms within the Data Integrations & Technology Operations remit (e.g., managing API credentials, connection health, and integration configuration).

What You Have: 

• 5+ years of experience in marketing operations, martech, data integration, or similar technical GTM systems roles, ideally in a B2C, B2B, or B2C2B environment.
• Hands‑on experience integrating and administering marketing and GTM platforms such as marketing automation/journey tools (Iterable or similar), CRM (HubSpot and/or Salesforce), or ad/digital tools.
• Comfort working with APIs, webhooks, and integration tooling (e.g., reverse‑ETL, low‑code automation) to connect systems that don’t integrate natively.
• A systems‑thinker mindset: you enjoy mapping data flows, understanding schemas, and defining standards that make complex stacks more coherent for everyone.
• Strong collaboration skills and the ability to partner with Engineering, Data Tech, Product, Analytics, and non‑technical marketers, translating between business outcomes and technical requirements.
• Experience with web and experimentation tools such as WordPress (or similar CMS), web form builders, and A/B testing or experimentation platforms, and an understanding of how to integrate them into the broader martech and analytics stack.
• High attention to detail, a love of process and documentation, and comfort owning technical work.
• Experience with warehouse‑centric architectures.
• Familiarity with CDP, ABM, or app/event tracking implementations and the data they expose for marketing.
• Basic SQL, Python, or similar to inspect and troubleshoot data issues.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $106,000–$138,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

At ezCater, we care a lot about building incredibly helpful products that our customers, catering partners, and delivery partners love to use. We’re looking for a Senior Product Design Manager to lead design for our Supply domain: the tools and experiences our restaurant and catering partners use to get more orders and execute them reliably at scale.

You’ll manage and grow a team of product designers working across Supply focus areas (self‑service tooling, menu management, fulfillment and delivery excellence, marketing programs, performance management, and design systems), and you’ll partner closely with Product, Engineering, Operations, and other stakeholders to define and deliver a clear vision for the partner experience across our marketplace.

As Senior Product Design Manager, Supply, you’ll operate at multiple levels: setting product and design strategy, raising the bar on craft and quality across squads, and coaching designers to do the best work of their careers.

What You'll Do: 

• Own the design vision for partner experiences in Supply: Define and communicate a compelling design vision for the Supply domain in partnership with Product, Engineering, and Operations leaders, ensuring our partner tools and workflows feel cohesive and connected across surfaces and squads.
• Shape strategy, roadmaps, and outcomes: Collaborate with PM and Eng leads to shape roadmaps and goals for your teams, grounding decisions in partner needs, business objectives, and clear success metrics. Ensure team roadmaps are user‑centered, research‑informed, and consider the broader ecosystem of Supply and Marketplace experiences.
• Lead and grow a high‑performing Supply design team: Manage, mentor, and coach a group of product designers working across multiple Supply product areas. Actively support their career development through clear goals, regular feedback, and thoughtful growth opportunities.
• Drive excellence in craft and quality across products: Set and uphold a high bar for UX and visual quality across the partner experience, reviewing work, providing clear direction, and ensuring consistency with ezCater’s design system and design principles. Take responsibility for overall design quality across the Supply surfaces your team supports.
• Champion discovery, research, and data‑informed decisions: Partner with UX Research and Analytics to deeply understand catering partner workflows and needs, and to shape problem spaces and opportunities across Supply. Ensure your teams define clear hypotheses, measure outcomes, and use both qualitative and quantitative data to inform design decisions.
• Balance speed, quality, and impact: Help your teams apply ezCater’s design process effectively, from exploration and concepting through to iteration and delivery, choosing the right level of fidelity and rigor for the problem at hand. Guide trade‑offs that balance partner experience quality, technical constraints, and business impact.
• Strengthen cross‑functional collaboration: Build strong, trusting relationships with Product, Engineering, Ops, and other partners. Facilitate effective working sessions, design reviews, and cross‑squad alignment so that Supply initiatives move forward with clarity and shared ownership.
• Elevate communication and influence: Communicate complex problems and design directions in ways that are clear and compelling for different audiences, from squad‑level partners to Supply and Product leadership. Use storytelling to connect design decisions to partner needs, operational realities, and business outcomes.
• Own team health, culture, and ways of working: Create and maintain a healthy, inclusive, and collaborative culture on your team, aligned with ezCater’s values. Evolve design rituals (crits, reviews, share‑outs, retros) that help your designers and cross‑functional partners do their best work.
• Lead recruiting and hiring for your area: Partner with Design leadership and Recruiting to identify talent needs, shape role definitions, and run effective hiring processes for product designers in the Supply domain. Participate in interviews, calibrations, and decision‑making to ensure we continue to build a diverse, high‑bar design team.

What You Have: 

• 8+ years of experience in product/UX design, including substantial experience designing and shipping complex, multi‑surface products (e.g., marketplaces, B2B tools, logistics/operations platforms, or similar).
• 3+ years of experience managing product designers, including responsibility for career development, performance, and coaching across multiple work streams.
• Proven ability to lead product and design vision in partnership with Product and Engineering leaders, setting strategy and goals for multiple teams or product areas.
• A strong, well‑rounded design foundation: UX and interaction design, visual/UI craft, systems thinking, and comfort working with and evolving a robust design system.
• Demonstrated experience using research and data (qualitative and quantitative) to inform design decisions, validate hypotheses, and measure impact.
• Excellent communication and storytelling skills – you can frame complex problems clearly, tailor your narrative to different audiences, and facilitate productive cross‑functional discussions that lead to concrete decisions and next steps.
• A track record of operating effectively in ambiguous problem spaces, bringing structure and clarity to messy, interconnected domains and helping teams navigate trade‑offs.
• A leadership style rooted in empathy, direct feedback, and a growth mindset; you’re generous with your time and knowledge and care deeply about building inclusive, psychologically safe teams.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Bonus points if you have:

• Experience designing for supply‑side experiences in marketplaces, B2B platforms, or logistics/operations tools (e.g., partners managing menus, orders, performance, and marketing programs).
• Experience collaborating closely with Operations, Sales, or Account Management teams who support external partners or merchants.
• Hands‑on experience building or scaling a multi‑product design system and partnering with front‑end platform teams.
• Familiarity with frameworks like Jobs To Be Done, service design, or similar approaches to structuring complex, cross‑team problem spaces.
• Experience working in or around the food, restaurant, catering, or delivery industries.
  
  

The national total target cash compensation range for this position, including base salary and bonus target, is $185,000–$236,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

The Product Management team is looking for an experienced Senior Product Manager to focus on the ezCater Delivery platform. In this position, you will build a best-in-class delivery experience for our customers, restaurant partners, drivers, and internal team members that enables them to deliver food for work on-time and in-full. You will partner with the engineering, user experience design, and research teams to develop tools for our restaurant and delivery partners that enables them to effectively and efficiently deliver ezCater orders. You will ensure that our restaurant and delivery partners have the technology that they need to create a great customer experience.

What You'll Do:

• Drive the vision and develop a roadmap for a delivery platform for our restaurant and delivery partners. 
• Develop internal tools to ensure our team can effectively monitor and manage delivery partners
• Tell a compelling story using research and data to evangelize the roadmap and vision.
• Build deep empathy for ezCater users and become their biggest champion.
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, ML/AI and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
• Create and monitor the ongoing metrics that measure and define success.
• Travel to Boston quarterly for planning and business reviews
• Have fun building impactful software with awesome people.

What You Have:

• 5+ years of product management experience, ideally with marketplace experience or delivery logistics.
• Experience designing and implementing solutions focused on delivery or logistics
• Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
• Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
• Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas. 
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $161,000 - $213,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

As an Account Executive, Meal Program, at ezCater, you will be instrumental in driving growth and ensuring customer satisfaction for our innovative Meal Programs solution. Your responsibilities will include building and executing comprehensive strategies aimed at acquiring new Meal Program customers and locations within both new and existing account relationships. You will identify new sales opportunities through self-prospecting and managing inbound leads to meet sales goals. As a key player in the sales lifecycle, you will qualify prospects, perform discovery, hold demos, and facilitate negotiations. You will manage Relish launches from start to finish in both unmanaged, Strategic, and Key Accounts.

What You'll Do:

• Build and execute strategies with the goal of acquiring net new Meal Program customers and locations, either in new or existing account relationships
• Build a pipeline by identifying new sales opportunities through self-prospecting and working inbound leads to meet sales goals
• Qualify prospects, perform discovery, hold demos, and facilitate negotiations
• Own Relish launches from end to end in both unmanaged and managed accounts
• Deliver accurate weekly reporting on pipeline and rollouts, including account status updates and insights learned during discovery and deployment
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
• Develop and maintain deep product knowledge with the ability to communicate product features, benefits, and use cases
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
• Representing ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
• Other duties and responsibilities as assigned
• Be required to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.

What You Have: 

• 3+ years of B2B and/or Enterprise sales experience, selling into complex/networked organizations
• Experience working in an overlay/specialist role, with an emphasis on cross team partnership and collaboration
• Ability to accurately forecast sales projections and monitor pipeline
• Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
• Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
• Experience selling to HR, facilities coordinators, and employee benefit professionals
• Expert use of G-Suite, CRMs (e.g. Salesforce.com) and other systems
• Experience using prospecting tools like ZoomInfo and LinkedIn Sales Navigator
• Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Looking to dive deeper into sales at ezCater? Learn how our VP of Sales, David Wiedeman, is building a people-first sales culture at ezCater, click here to read his feature on our LunchRush blog. 

The national cash compensation for this role will consist of base salary and a variable component for a total on-target earnings (OTE) of $115,000 per year. There is also an additional target bonus for this position. 

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! 

We’re looking for a Marketing Development Representative to join our Enterprise Marketing team to help us scale our Enterprise business, the fastest-growing area of ezCater. In this role, you will help us accelerate our sales cycle by working closely with the marketing and sales teams to ensure that no lead falls through the cracks. You will nurture and warm leads generated through digital marketing channels and events to help us improve our qualified lead conversion rate and achieve ambitious growth targets.

What You'll Do:

• Qualify leads from form fills, events and content downloads by quickly following up via calls and emails
• Effectively hand off leads to sales and implementation teams to help ensure a great customer experience 
• Write and deploy 1:1 email communications to leads captured through marketing channels
• Maintain a laser focus on our qualified lead conversion rate, surfacing ideas to continually improve time to contact and meeting rate
• Share learnings from prospect interactions, using that knowledge to improve our lead nurture strategy and provide valuable insights to both sales and marketing teams
• Attend trade shows and events on behalf of ezCater, capturing and following up with prospective clients in a timely manner
• Collaborate with cross-functional teams including Demand Sales, Sales Operations, Marketing Operations, and Product Marketing

What You Have: 

• 1-3 years of experience in a B2B sales or marketing role
• Willingness to travel and work trade shows and events on behalf of ezCater
• Exposure to B2B lead generation programs
• Experience working with Sales organizations
• Basic understanding of lead generation
• Ability to write effective prospect-facing email communications
• A go-getter attitude with confidence holding conversations with potential ezCater clients
• Experience working in a CRM, specifically Salesforce, is a plus!
• Equal parts creativity and technical prowess. Be fluent enough to do the basics yourself, and articulate enough to communicate what you need to the experts on our creative and analytics teams.
• A “figure it out” mentality that drives you to take ownership in the face of ambiguity. You’re not afraid to fail and do better the next time.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $63,000–$81,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Join us as a Senior Analyst in our thriving Marketing Analytics team, where you'll unleash the power of data to fuel innovation. Collaboration is at the heart of what we do, bridging Marketing, Analytics, Data Engineering, Customer Service, and Product teams. You'll be the trusted partner of a skilled peer group, playing a pivotal role in surmounting complex analytical challenges that fortify our go-to-market strategies. This role isn't just about data; it's about driving innovation and making a tangible impact. 

Here, you'll shape our customer strategy using cutting-edge marketing tech. Data is our compass, guiding every decision, especially within our marketing endeavors. If you're passionate about pioneering retention strategies, amplifying performance measurement, establishing impactful reporting, conducting A/B tests, and quantifying the influence of our marketing initiatives on customer order activity, we're excited to connect with you. Your journey to shaping the future starts here!

What You'll Do: 

• Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus
• Elevate customer personas and segmentation for personalized marketing, deepening our understanding of target audiences
• Analyze retention and ezRewards Loyalty Program performance, identifying growth opportunities and implementing action plans with cross-functional teams
• Develop insights through in-depth analysis, models, and reports, uncovering new marketing growth opportunities and informing business performance strategies
• Lead the evolution of our Marketing team's experimentation process and documentation, fostering a structured framework for innovation
• Enhance data visualization tools for informed decision-making and empower Marketing teammates
• Utilize data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights and optimize marketing strategies
• Share marketing domain expertise, acting as a thought leader and mentor to peers for collaborative growth

What You Have: 

• 3+ years of relevant quantitative or technical analysis experience, preferably in marketing or e-commerce
• Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (R or Python preferred)
• Proficiency in marketing attribution methods, return on ad spend, and experimental test design (A/B testing)
• Familiarity with diverse marketing tactics including optimizing customer retention through strategies such as Email, SMS, Push, SEO/SEM, Direct Mail, and more
• Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, Looker, Google Data Studio, or PowerBI, and proficiency in Google Analytics or similar digital analytics platforms
• Effective communication skills to convey data insights across different audiences
• Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
• Strong organizational skills, time management, and multitasking capability
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $119,670-$145,743 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

We are looking for an experienced Senior Manager, People Business Partner (HRBP), to provide strategic partnership, consultation and support to assigned functional leaders and their teams. If you are skilled at building trusted relationships, supporting growth, coaching leaders, and are excited to co-create high-performing teams in a fast-paced environment, this role is for you! This position will report to the Director, People Strategy & Development and have one direct report.

What You'll Do:

• Provide strategic HR partnership, consultation, coaching and support to business leaders in assigned client group in areas including, but not limited to, organizational design, change management, talent planning, and performance management. 
• Use data, experience and best practices to develop and facilitate the execution of strategic people plans for assigned departments to support functional people priorities; collaborate with executive leaders to prioritize strategies and recommended solutions with business priorities. 
• Take a proactive approach to retention and engagement by conducting stay interviews within the departments you support. Maintain a pulse on employee sentiment to ensure that all employees are having consistent experiences.
• Coach, guide and consult with people leaders on navigating employee matters, managing performance, and driving team effectiveness.  
• Understand the unique needs, organizational landscape, strategic goals and language of assigned departments.
• Ensure equitable, thoughtful, and consistent application of people practices, processes, ezCater programs, and guidelines.
• Deliver/facilitate various talent processes and programs (e.g. performance cycles, talent reviews, engagement action planning, etc.) 
• Partner with colleagues on the People team on various activities including internal mobility, talent planning, people matters, change implementation, and DEI initiatives, etc.
• Maintain compliance with federal and state employment regulations. Provide insightful interpretation of guidelines, processes, and legal guardrails.
• Lead, support, and contribute to talent management/HR projects and initiatives.

What You Have: 

• 10+ years of total HR experience with 8+ years in an HR Business Partner role supporting senior level executives. 
• At least 1 year of people management experience.
• Collaborative, team-oriented, approachable, and personable; able to build and maintain relationships with employees at all levels.
• Action-oriented, detail-oriented and proactive; able to work autonomously and manage multiple competing priorities with exceptional quality and follow through.
• Proven ability to turn insights from data, trends and feedback into actionable recommendations and strategic priorities for the business.  
• Experience successfully building, enhancing and optimizing talent processes/programs.  
• The agility to pivot as needed in an ever-changing environment.
• Experience partnering with leaders to support organizational change through consultation and creating change management/communication plans.
• A growth mindset and focus on continuous improvement.
• Strong written and verbal communication skills. Program management skills are a plus.
• A thorough understanding of how to lead through a diverse, equitable and inclusive lens. 
• Able to engage in courageous conversations, while maintaining integrity and rapport. 
• Experience independently managing complex employee relations/situations/performance matters with consistency, thoughtfulness, and fairness.  
• Proven ability to lead projects from conception to execution.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $165,000–$224,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).