Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 
  

Role Overview 

We are looking for an experienced Software Development Manager to lead a team of 8-14 engineers building critical settlement platform capabilities. You will own the technical direction, delivery, and people growth for your team while partnering closely with business stakeholders to deliver a world-class finance & settlement platform. 

The CGFS (Coupang Global Financial Settlement) team is responsible for the end-to-end settlement platform — from vendor master management and AR/AP registers, through netting engines and tax invoicing, to payment execution and GL posting. We process billions of dollars in settlements annually across multiple countries and business models.

You will have the opportunity to : 

• Build a greenfield settlement platform processing billions in daily volume
• High-impact role — your team's work directly affects vendor/seller payment accuracy and speed
• Work with cutting-edge distributed systems at massive scale 

What You Will Do 

• Lead, hire, and grow a team of 8-14 backend engineers building core settlement platform services
• Own technical delivery of key platform capabilities including revenue/inventory accounting, AR/AP processing, tax invoicing, integration with fintech & SAP.
• Partner with Product, Accounting, Treasury, and Tax teams to translate complex business requirements into scalable technical solutions
• Drive architecture decisions across Java backend services, distributed data stores (MySQL/TiDB, DynamoDB, Aurora), and streaming infrastructure (Kafka, Flink, Spark)
• Establish engineering excellence — code quality, operational readiness, on-call practices, and incident response
• Manage cross-functional dependencies and delivery timelines across multiple platform capabilities
• Mentor engineers, conduct performance reviews, and build a high-performing engineering culture
• Drive migration from legacy SAP-based settlement to modern microservices architecture
• Ensure platform reliability, correctness, and auditability for financial-grade systems processing billions in daily settlements 

Basic Qualifications 

• 8+ years of software engineering experience with 3+ years in engineering management
• Strong technical background in Java backend development and distributed systems
• Experience managing teams of 10+ engineers through full development lifecycle
• Hands-on experience with relational databases (MySQL, Aurora, TiDB) and NoSQL (DynamoDB)
• Experience with event-driven architectures and streaming platforms (Kafka, Flink, or Spark)
• Track record of delivering large-scale, high-reliability platforms on time
• Strong communication skills — ability to translate between business stakeholders and engineering teams
• BS/MS in Computer Science or equivalent practical experience  

Preferred Qualifications 

• Experience in finance, accounting, payments, or e-commerce settlement domains
• Experience with financial-grade systems (auditability, reconciliation, idempotency, data correctness)
• Experience migrating legacy monolithic systems to microservices
• Experience with OLAP/analytics engines (Hive, Pinot) for operational reporting
• Experience operating at scale in a fast-growing, multi-country environment 

Type of work model 

• Hybrid / Onsite / Remote working 

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.  

Details to consider 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ 

About the Team

This role joins the 'Technology Data Intelligence' organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We enable the broader TDI organization in the mission to “Accelerate Okta’s Scale and Growth”.

Our team offers integration Engineering services that enable seamless connection and communication among various applications within Okta’s IT ecosystem. This ensures a unified, efficient environment where different systems work together to achieve our broader business goals.

As a Staff Software Engineer from the global Integration Engineering team which spans across the US and India, you’ll provide technical leadership, write hands-on code, and mentor peers while shaping Integration capabilities that empower Okta.

What you'll do : 

• Lead the design, development, and optimization of scalable cloud solutions using AWS, advanced databases, and infrastructure as code (Terraform).
• Develop and maintain applications using Kotlin, Java, Node.js, and React, ensuring robust testing and front-end scalability.
• Collaborate daily with US counterparts to align on architecture, share roadmaps, and ensure global consistency.
• Stay updated on AI advancements to enhance project outcomes and drive innovation through Proof of Concepts (POCs).
• Coach and support a geographically dispersed team, fostering skill development and technological mastery.
• Maintain clear and accurate technical documentation for internal and external stakeholders.

What we are looking for:

• Technical Expertise: 8+ years of hands-on development and design experience with AWS services (Lambda, EventBridge, SQS & SNS, API Gateway, DynamoDB, Secrets Manager, EC2, AppFlow, Step Functions, Kinesis) and database technologies (PostgreSQL, DynamoDB).
• Programming & Tools: Proficient in Kotlin, with experience in Java, Node.js, Python, and familiarity with TypeScript and React. Skilled in Terraform, JUnit, and Mockito. Experience with AI technologies is a plus.
• Leadership & Development: Influences design, implementation, and support of business POCs. Coaches and develops individuals, with experience in geographically dispersed teams.
• DevOps & Lifecycle Management: Manages full application lifecycle, including development, deployment, and scaling. Configures and manages GitLab Runners for automated workflows.
• Strong communication and collaboration skills to work effectively across time zones and global teams.

#Hybrid_Bengaluru

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**This is a hybrid role, requiring 2 days per week in our Bangalore office**

Senior Software Engineer will work closely with other engineers of varying disciplines (DevOps, QA, Front-End ReactJS, etc), product, as well as other parts of the organization. They craft applications in Java/Kotlin, leveraging AWS, CircleCI, and Terraform. We are always looking to adopt modern technology to solve business challenges. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We build and maintain a highly scalable platform that evolves to ever-changing business requirements. We learn from our experiences to always improve, and we have fun and celebrate our successes.

Responsibilities:

• Build out features and solutions to collect, moderate, and/or deliver user-generated content to our customers
• Become an expert on multiple of our solutions and areas of our codebase, while understanding the larger architecture of our entire suite of solutions
• Participate in technical brainstorming and knowledge transfer sessions; provide technical advice at a team level and a department level
• Communicate across teams by collaborating with fellow engineers, product managers, UX designers, operations, and other development teams to build a holistic experience
• Proactively identify pain points and potential issues within our architecture and code base, and proactively tackle tech debt
• Contribute to each step of the product development process, from ideation and design, to planning and architecting, to building out the solution and infrastructure, to testing, to releasing, and maintenance
• Participate, build, and implement department CI/CD, application monitoring, security, and general developer tooling initiatives
• Mentor more junior engineers
• Other duties as assigned

Required Skills/Abilities:

• 8+ years of full-stack application development in our language stack (Kotlin, Java) and with AWS
• 5+ years of experience developing APIs for front-end applications
• 5+ years of strong experience with relational databases (PostgreSQL, MySQL) and large data sets
• 2+ years of experience leveraging and maintaining CI/CD tooling (CircleCI, Drone, GitHub Actions)
• 2+ years of experience leveraging infrastructure as code using Terraform
• 1+ years of experience with event-driven development (SQS, SNS, Kafka, Kinesis, Pub/Sub) and idempotent patterns
• Previous experience leveraging automated database DDL (Liquibase, Flyway)
• Previous experience leveraging automated database DDL (Liquibase, Flyway)
• Previous experience with object data stores (AWS S3, Azure Blob Storage, GCP Cloud Storage) and/or document data stores (AWS DynamoDB, MongoDB, NoSQL)
• Previous experience building containerized applications (Docker) and deploying them to orchestration (AWS ECS, Kubernetes, Docker Swarm)
• Experience with source control tools such as Git

**This is a hybrid role, requiring 2 days per week in our Bangalore office**

We are hiring for a Software Engineer who will work closely with other engineers of varying disciplines (DevOps, QA, Front-End ReactJS, etc.), product teams, as well as other parts of the organization. They craft applications in Java/Kotlin, leveraging AWS, CircleCI, and Terraform. We are always looking to adopt modern technology to solve business challenges. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We build and maintain a highly scalable platform that evolves to ever-changing business requirements. We learn from our experiences to always improve, and we have fun and celebrate our successes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Build features and solutions to collect, moderate, and/or deliver user-generated content to our customers
• Become an expert in multiple solutions and areas of the codebase, while understanding the larger architecture of the entire suite of solutions
• Participate in technical brainstorming and knowledge transfer sessions; provide technical input at both team and department levels
• Collaborate with engineers, product managers, UX designers, operations, and other teams to build a cohesive experience
• Contribute to each step of the product development process, including ideation, design, planning, architecture, development, testing, release, and maintenance
• Participate in and contribute to CI/CD, application monitoring, security, and developer tooling initiatives
• Support additional responsibilities as needed

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 5+ years of full-stack application development using Kotlin and Java with AWS
• 3+ years of experience developing APIs for front-end applications
• 5+ years of experience with relational databases (PostgreSQL, MySQL) and large data sets
• 1+ years of experience leveraging and maintaining CI/CD tooling (CircleCI, Drone, GitHub Actions)
• 2+ years of experience leveraging infrastructure as code using Terraform
• 1+ years of experience with event-driven development (SQS, SNS, Kafka, Kinesis, Pub/Sub) and idempotent patterns
• Experience leveraging automated database DDL (Liquibase, Flyway) (preferred but not required)
• Experience with object data stores (AWS S3, Azure Blob Storage, GCP Cloud Storage) and/or document data stores (AWS DynamoDB,
• MongoDB, NoSQL) (preferred but not required)
• Experience building containerized applications (Docker) and deploying them to orchestration platforms (AWS ECS, Kubernetes, Docker Swarm) (preferred but not required)
• Experience with source control tools such as Git (preferred but not required)

**This is a hybrid role, requiring 2 days per week in our Bangalore office**

Reporting directly to the Director of Engineering, the Lead Engineer will guide the design and implementation of the software solutions under the User Generated Content (UGC) business division. Our teams work across the front-end (React & Elm), backend (Java/Kotlin), Data (Snowflake, dbt, Tableau), DevOps, and QA. We need a seasoned engineer who can shape the long-term design of our system. This person will guide our teams in architecting product features in a way that moves us towards that vision. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We learn from our experiences to always improve, and we have fun and celebrate our successes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Establish and champion the high-level, long-term architectural strategy for the UGC division’s suite of products
• Ensure software architecture aligns with the established technical strategy by establishing an Architecture Review Committee
• Advocate regulatory compliance, security policies, and processes in adherence to Industry standards and 1World Sync guidelines
• Drive continuous upgrades and enhancements of the various frameworks and tools used by the applications and the team.
• Assess, identify, and mitigate common issues in the operations of the software suite preemptively
• Develop the engineering team's capability in architectural design and implementation through mentorship and enablement
• Lead the research, evaluation, and adoption of new technologies to advance and upgrade our solutions.
• Partner with product and business leadership to ensure the technical strategy effectively addresses customer requirements and business goals
• Drive enhancements in engineering-wide practices, including CI/CD, testing, monitoring, security, and developer experience tooling

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 10+ years of software development experience
• 7+ years of full-stack application development using Object oriented programming(Kotlin, Java) and modern frameworks
• 3+ years of experience designing and implementing solutions with AWS
• 3+ years of experience with event-driven development (SQS, SNS, Kafka, Kinesis, Pub/Sub) and idempotent patterns
• 5+ years of experience developing APIs for front-end applications
• 5+ years of experience with relational databases (PostgreSQL, MySQL) and large data sets
• 3+ years of experience leveraging and maintaining CI/CD tooling (CircleCI, GitHub Actions)
• 3+ years of experience leveraging infrastructure as code using Terraform
• Experience leveraging automated database DDL (Liquibase, Flyway) (preferred but not required)
• Experience with object data stores (AWS S3, Azure Blob Storage, GCP Cloud Storage) and/or document data stores (AWS DynamoDB, MongoDB, NoSQL) (preferred but not required)
• Experience building containerized applications (Docker) and deploying them to orchestration (AWS ECS, Kubernetes, Docker Swarm) (preferred but not required)
• Experience with Data engineering and Analytics (Snowflake, dbt, Tableau) (preferred but not required)
• AWS Solutions Architect Associate Certification (preferred but not required
• BS degree in Computer Science, a similar technical field, or equivalent practical experience

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

Who we are:

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

For NOC Engineers, Acqueon offers a dynamic environment focused on 24/7 infrastructure and application monitoring, incident response, service reliability, and continuous improvement. Engineers work with enterprise-scale systems, ensuring uptime, optimizing performance, and maintaining strict SLA and compliance standards in a fast-paced SaaS ecosystem.

Key Responsibilities

• Ensure high availability and maximum uptime in SaaS environments by proactively monitoring and managing infrastructure, applications, and network systems using tools like Zabbix, Grafana, Prometheus, Sumo Logic, and Amazon CloudWatch.
• Proactively identify anomalies, threshold breaches, and performance bottlenecks to prevent potential incidents.
• Respond to alerts and incidents in real time, perform initial triage and troubleshooting across Windows/Linux servers, applications, and network components, validate service health (APIs/endpoints), and escalate complex issues with detailed analysis.
• Validate application availability through endpoint checks, API monitoring, and service health verification.
• Execute routine operations including system health checks, patching, maintenance, backups, and disaster recovery using cloud-native tools (e.g., AWS Backup, S3, RDS), while also monitoring resource utilization and supporting cost optimization initiatives
• Contribute to the creation, review, and continuous improvement of SOPs, runbooks, and knowledge base articles.
• Participate in Change Management and Change Control processes by implementing approved changes, validating deployments, and minimizing risk to production systems.
• Maintain accurate records in ticketing systems, ensuring proper documentation aligned with ITIL processes and audit requirements
• Participate in shift handovers, ensuring clear communication of ongoing incidents, system status, and pending actions
• Ensure strict adherence to SLAs, operational processes, security guidelines, and compliance standards

Required Qualifications

• Associate’s or Bachelor’s degree in Information Technology, Networking, or a related field (or equivalent practical experience)
• 2–5 years of experience in a NOC, Cloud Operations, or Network Support environment
• Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN concepts
• Strong knowledge of operating systems, particularly Linux and Windows environments
• Hands-on experience or familiarity with monitoring and observability tools such as Zabbix, Grafana, Prometheus, Sumo Logic, Datadog, ELK stack … etc.
• Good understanding of ITIL practices (Incident, Change, and Problem Management) in an operations environment
• Experience troubleshooting SaaS application performance, system reliability, and
• cloud-based service disruptions.
• Willingness to work in a 24/7 shift-based support model
• Effective communication and documentation skills for incident reporting, escalations, and knowledge sharing
• Working knowledge of AWS

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps
• Engineer).
• Experience with hybrid cloud environments and on-premises-to-cloud migrations.
• Familiarity with other cloud platforms like Azure or GCP.
• Knowledge of database management (e.g., RDS, DynamoDB) and caching solutions (e.g., Redis, ElastiCache).
• Basic scripting knowledge (Shell or Python) is an advantage for automation and operational efficiency

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary 

We are looking for a Principal Software Engineer to drive technical excellence and scalability across our SaaS Employee Communications platform.

In this role, you will act as a hands-on technical leader, designing and delivering complex features, improving system performance and reliability, and mentoring engineers across the team. This position bridges Senior Engineers and Software Architects, translating architectural vision into robust, maintainable implementations while influencing architectural evolution through strong technical judgment and execution.

The ideal candidate brings deep SaaS expertise, hands-on experience with AWS managed & serverless technologies and a solid understanding of distributed system design.

Key Responsibilities 

• Lead the design and development of complex, high-impact systems and services.
• Translate architectural blueprints into scalable, production-grade solutions.
• Design and implement microservices and APIs with a strong focus on scalability, observability, and reliability.
• Own major features or components end-to-end, including performance optimization, resilience, and cost efficiency.
• Mentor senior and mid-level engineers, conduct code reviews, and uphold best practices in coding, design, testing, and CI/CD.
• Collaborate closely with Architects, Product Managers, and DevOps to ensure architectural alignment and high-quality delivery.
• Build and optimize services using AWS serverless, event-driven, and container-based technologies (Lambda, ECS, SNS, SQS, DynamoDB, EventBridge, RDS).
• Ensure systems adhere to authentication, authorization, and compliance standards (OAuth2, OIDC, RBAC).
• Identify opportunities to improve system performance, scalability, and developer productivity.
• Advocate for continuous learning, experimentation, and innovation within the engineering organization.
• Maintain accountability for coding standards, engineering processes, and technical excellence.
• Use metrics and analytics to anticipate future engineering and scalability needs.
• Ensure compliance with data protection and privacy requirements, including GDPR, HIPAA, and PII best practices.
• Proactively identify and address technical debt and long-term improvement opportunities.

 Education & Experience 

• 8+ years of software development experience with demonstrated technical leadership in complex, distributed systems.
• Demonstrated strong hands-on experience in Java, with expertise in Spring Boot, concurrency, multi-threading, and RESTful service development.
• Proven experience with modern front-end frameworks such as React or Angular is mandatory for this full-stack role.
  
• Exposure to Node.js and TypeScript, including asynchronous programming and modular architecture is nice to have.
• Proven understanding of distributed systems, multi-tenancy, RBAC, and SaaS security principles.
• Hands-on experience with microservices architecture, Docker, Kubernetes, and AWS.
• Experience with observability best practices, including metrics, logging, tracing, and alerting.
• Strong knowledge of event-driven systems (Kafka, SNS/SQS, EventBridge, Kinesis).
• Experience with GraphQL federation and implementation.
• Experience with CI/CD pipelines, Git-based workflows, and automated testing (JUnit, Jest, Playwright, etc.).
• Proven ability to design scalable, high-performance, fault-tolerant systems in multi-tenant SaaS environments.
• Familiarity with GDPR and data privacy standards is a plus.
• Experience with infrastructure-as-code tools (Terraform, CDK) and modern observability stacks.
• Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
• Passion for continuous learning and a strong commitment to engineering excellence.
• Comfortable leading by example and driving best practices across teams.

Who We Are

• We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
• We live the Poppulo values each day, as they are key to everything we do.

Bring Your Best Self
We show up authentically, are self-aware and always strive to be better.

• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
• Poppulo is an equal opportunity employer.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
  Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. 

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary 

We are looking for a Principal Software Engineer to drive technical excellence and scalability across our SaaS Employee Communications platform.

In this role, you will act as a hands-on technical leader, designing and delivering complex features, improving system performance and reliability, and mentoring engineers across the team. This position bridges Senior Engineers and Software Architects, translating architectural vision into robust, maintainable implementations while influencing architectural evolution through strong technical judgment and execution.

The ideal candidate brings deep SaaS expertise, hands-on experience with AWS managed & serverless technologies and a solid understanding of distributed system design.

Key Responsibilities 

• Lead the design and development of complex, high-impact systems and services.
• Translate architectural blueprints into scalable, production-grade solutions.
• Design and implement microservices and APIs with a strong focus on scalability, observability, and reliability.
• Own major features or components end-to-end, including performance optimization, resilience, and cost efficiency.
• Mentor senior and mid-level engineers, conduct code reviews, and uphold best practices in coding, design, testing, and CI/CD.
• Collaborate closely with Architects, Product Managers, and DevOps to ensure architectural alignment and high-quality delivery.
• Build and optimize services using AWS serverless, event-driven, and container-based technologies (Lambda, ECS, SNS, SQS, DynamoDB, EventBridge, RDS).
• Ensure systems adhere to authentication, authorization, and compliance standards (OAuth2, OIDC, RBAC).
• Identify opportunities to improve system performance, scalability, and developer productivity.
• Advocate for continuous learning, experimentation, and innovation within the engineering organization.
• Maintain accountability for coding standards, engineering processes, and technical excellence.
• Use metrics and analytics to anticipate future engineering and scalability needs.
• Ensure compliance with data protection and privacy requirements, including GDPR, HIPAA, and PII best practices.
• Proactively identify and address technical debt and long-term improvement opportunities.

 Education & Experience 

• 8+ years of software development experience with demonstrated technical leadership in complex, distributed systems.
• Demonstrated strong hands-on experience in Java, with expertise in Spring Boot, concurrency, multi-threading, and RESTful service development.
• Proven experience with modern front-end frameworks such as React or Angular is mandatory for this full-stack role.
  
• Exposure to Node.js and TypeScript, including asynchronous programming and modular architecture is nice to have.
• Proven understanding of distributed systems, multi-tenancy, RBAC, and SaaS security principles.
• Hands-on experience with microservices architecture, Docker, Kubernetes, and AWS.
• Experience with observability best practices, including metrics, logging, tracing, and alerting.
• Strong knowledge of event-driven systems (Kafka, SNS/SQS, EventBridge, Kinesis).
• Experience with GraphQL federation and implementation.
• Experience with CI/CD pipelines, Git-based workflows, and automated testing (JUnit, Jest, Playwright, etc.).
• Proven ability to design scalable, high-performance, fault-tolerant systems in multi-tenant SaaS environments.
• Familiarity with GDPR and data privacy standards is a plus.
• Experience with infrastructure-as-code tools (Terraform, CDK) and modern observability stacks.
• Excellent communication skills and the ability to collaborate effectively with both technical and non-technical stakeholders.
• Passion for continuous learning and a strong commitment to engineering excellence.
• Comfortable leading by example and driving best practices across teams.

Who We Are

• We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
• We live the Poppulo values each day, as they are key to everything we do.

Bring Your Best Self
We show up authentically, are self-aware and always strive to be better.

• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
• Poppulo is an equal opportunity employer.
• Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
  Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy. 

Staff Software Engineer, Backend

You’ll be a staff-level backend engineer who builds and operates the services that power our core product experiences. This is a hands-on role focused on designing reliable APIs and event-driven systems, writing and reviewing production code, and improving performance and scalability over time. You’ll work closely with Product, Data, Infrastructure/SRE, and Security to deliver well-scoped solutions that are safe to run in production. You’ll also help strengthen backend engineering practices through design reviews, mentoring, and thoughtful technical guidance. You’ll report to an engineering manager and collaborate with peers to align backend work with broader platform goals.

You Will:

• Design, build, and maintain backend services and APIs that are secure, scalable, and easy to evolve
• Deliver complex projects end-to-end (technical design, implementation, testing, rollout, and iteration based on real production feedback)
• Build event-driven and asynchronous workflows using Kafka and queue-based systems to improve resilience and throughput
• Own service reliability: monitoring, logging, alerting, incident response, and post-incident improvements
• Partner with Infrastructure/SRE to build and operate systems on AWS (compute, networking, storage, and deployment patterns)
• Define and improve data access patterns across SQL and NoSQL databases, including migrations and performance tuning
• Implement caching strategies (e.g., Redis/Memcached) to reduce latency, protect dependencies, and manage load
• Raise code quality through reviews, documentation, and setting practical standards for testing and operational readiness

You Have:

• 10+ years of backend engineering (Java & Springboot) experience building and operating production systems
• Strong fundamentals in system design, API design, data modeling, and writing maintainable, well-tested code
• Experience working in AWS and understanding common infrastructure components (e.g., VPC/networking concepts, compute, storage, managed services)
• Strong experience with SQL databases (e.g., Postgres/MySQL) and NoSQL systems (e.g., DynamoDB/MongoDB/Cassandra)
• Hands-on experience with Kafka and message/queue systems (e.g., SQS/RabbitMQ), including delivery semantics and failure handling
• Practical knowledge of caching patterns and cache invalidation strategies using tools like Redis or Memcached
• Strong observability practices, including structured logging, metrics, tracing, and familiarity with logging/monitoring tools
• A degree in Computer Science/Engineering or equivalent practical experience

Bonus Points If You Have:

• Knowledge of Decentralized Identity (DCI) and Identity & Access Management (IAM) concepts, including auth patterns like OAuth/OIDC
• Experience with DataLake and Spark for large-scale ETL, batch processing, or analytics pipelines
• Experience with privacy/security best practices (PII handling, encryption, retention policies, audit logging)
• Experience scaling systems with cost and performance constraints (capacity planning, load testing, bottleneck analysis)

Role Overview 

Design, build, and operate the server-side systems that power our screen recording platform. This role focuses on developing scalable, reliable backend services and APIs that support recording session orchestration, large file ingestion, and secure data handling. You will be a core contributor to a Java-based, cloud-native microservices architecture that supports real-time and asynchronous workloads at scale. 

Key Responsibilities 

Service & API Development 

• Develop and maintain backend services using Java and Spring Boot for well-defined modules.  

• Build and enhance RESTful APIs for platform features such as session lifecycle, uploads, and user management.  

• Implement file and chunk upload workflows with basic retry and error handling mechanisms (following existing patterns).  

• Work with cloud-managed databases to ensure efficient data storage and retrieval.  

• Integrate authentication and authorization mechanisms using established frameworks and guidelines. 

Architecture, Quality & Reliability 

• Develop a solid understanding of the existing microservices architecture and service interactions.  

• Contribute to low-to-medium complexity design discussions within the team.  

• Write clean, modular, and testable code with appropriate unit and integration tests.  

• Actively participate in code reviews, both giving and incorporating feedback.  

• Implement basic logging, metrics, and monitoring hooks as per team standards.  

• Identify and fix performance bottlenecks in owned components. 

Data Handling & Reliability 

• Implement reliable data handling logic (e.g., retries, validation, error handling) using established patterns.  

• Ensure data consistency and correctness within owned services.  

• Handle moderate-scale data flows with guidance on edge cases (e.g., partial failures, duplication). 

Collaboration & Execution 

• Collaborate closely with frontend, desktop, and backend engineers to deliver features end-to-end.  

• Participate in sprint planning, task breakdown, and estimation.  

• Communicate progress, blockers, and risks clearly and proactively.  

• Work with QA and product teams to ensure feature completeness and quality. 

Incident Handling & Debugging 

• Assist in incident response and root cause analysis for production issues.  

• Fix bugs and ensure proper regression coverage.  
• Escalate complex issues appropriately with sufficient context. 

Technical Stack 

• Language: Java 

• Frameworks: Spring Boot, Spring Security, Spring Data 

• Cloud: Google Cloud Platform (GCP) or Amazon Web Services (AWS) 

• Databases: 

• NoSQL (e.g., Google Cloud Datastore, DynamoDB) 

• Relational (e.g., PostgreSQL, MySQL) 

• Messaging & Async Processing: 

• Pub/Sub, Kafka, or similar distributed messaging systems 

• Testing: 

• JUnit, Mockito, Spring Test 

• Containerization & Orchestration: 

• Docker, Kubernetes 

Required Qualifications 

• 3+ years of experience in backend software development. 

• Strong proficiency in Java and the Spring Boot ecosystem. 

• Hands-on experience designing and implementing RESTful APIs. 

• Experience working with cloud platforms (GCP or AWS). 

• Familiarity with both SQL and NoSQL databases. 
• Solid understanding of testing, debugging, and production readiness. 

Principal Software Engineer - Java
Zephyr Enterprise

• Lead and implement complex change, challenging business problems and build highly scalable applications
• Provide technical leadership guidance across the team and broader engineering organization.
• Serve as the primary subject matter expert, driving technical excellence and informed decision-making.

Product intro
Zephyr Enterprise is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about Zephyr Test Management Products | SmartBear.

You can even have a free trial to check it out 😊

About the role
As the Principal Software Engineer, you will be the technical liaison for the team and guide them in all technical aspects of product development. Provide technical thought leadership and deliver significant impact to the business product value, by addressing complex business wide problems using your technology expertise. You will also be responsible for setting the strategic direction by identifying technology and process changes that deliver long term benefits and drive activity to implement changes across the product. You should also be able to successfully lead and implement complex change, particularly relating to software platforms and customer solutions, applying effective stakeholder management skill.

• Customise, enhance, troubleshoot and document components developed per requirements and design. Conduct assessments and provide work effort estimations to senior leadership.
• Review approaches and help find optimal solutions to the problems, provide high quality code reviews and maintain highly performant and testable code by following strong design patterns alongside mentoring and coaching developers in the team.
• Work with the Solution Architects and Engineering Manager to optimize update and maintain current code base whilst adding to it.
• Providing technical thought leadership and delivering a significant impact to the business (product value) by addressing complex business problems that are business-wide and require depth and breadth of technology expertise.
• Conduct assessment and provide work effort estimations
• Should have experience with unit and integration testing. You believe in and encourage extensive test coverage and seek to automate testing whenever possible.
• Will be responsible for designing and conducting a high-quality code-review process and maintaining highly performant, testable code by following strong software design patterns.
• You will work with the Solution Architect, Engineering Manager and other senior developers to optimize, update, and maintain the current code base while adding to it.
• You are very well acquainted with best practices around project deployment and educate the team about the same.
• Provide guidance and mentor developer on coding and technical aspects
• You will be helping the Engineering Manager in the hiring process by making sure that we are able to select the right team members.
• You will report to the Engineering Manager managing the team.

We are looking for someone who can act as a subject matter expert on all areas of back end Java 8 and higher development.

• You should have 12+ years of experience as an individual contributor and have excellent research skills to frame technical solutions for complex business problems.
• Also be able to show a strong track record of using strong analytical skills and intuition to analyse data and interpret business insights and trends.
• In-depth knowledge on Spring Boot, Spring Framework, Spring MVC, Spring Security, Spring Data, and Hibernate. Java Reflection, IOC, AOP, and OOP / OOD.
• Should have strong experience working with AWS technologies like Lambda functions, SQS, SNS, RDS, DynamoDB. RDBMS (MSSQL, MySQL, or PostgreSQL) and NoSQL DB.
• Passionate about Root Cause Analysis (RCA) and solving problems in Production. Elasticsearch server cluster optimization or Experience with Atlassian suite of Products and the related ecosystem of Plugins would be advantageous.

• Expertise on application security including authentication, authorization, encryption and security testing.
• Experience with Messaging Queue preferably RabbitMQ, ActiveMQ/Artemis.
• Should enjoy breaking down complex problems into small tasks and PRs to deliver value safely and incrementally. 
• Should consider testing, monitoring, and observability first-order priorities. Should own the code flow until the code runs in production and returns the results and metrics that are expected
• Should have very strong experience in profiling and impact analysis for code being written
• Team player with strong communication and interpersonal skills
• Should have very strong experience in the best practices around developer tooling and workflows. 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

About the Role

Join us as a Full Stack Staff Engineer to lead the evolution of the AlphaSense Application Portfolio through robust architecture and cutting-edge AI integration. This role is designed for a seasoned engineer who thrives on solving massive-scale frontend challenges and building performant, customer-focused systems. You will act as a strategic lead—researching and architecting solutions for complex frontends, while fostering a culture of technical excellence across the team. If you are looking to combine hands-on AI innovation with high-impact organizational leadership, this role is for you.

What You’ll Do:

• Serve as the Architectural Anchor for integrating AI into the product fabric. You will research, prototype, and deploy cutting-edge solutions using LLMs and the latest frontend technologies, ensuring these models are not just theoretical but are seamlessly integrated into high-performance, user-facing applications.
• Design the frontend architecture that serves as the gateway to our AI platform. You will build robust, scalable interfaces capable of rendering insights from millions of documents with sub-second latency. By bridging the gap between complex AI services and the end-user, you will ensure that massive-scale data is transformed into performant, intuitive, and highly responsive web applications.
• Partner with cross-functional, distributed teams to evaluate and adopt emerging technologies, while leading the seamless integration and optimization of intelligent features and high-impact workflows across the platform
• Act as the key technical mentor and thought leader for our large engineering team and drive some mission-critical initiatives to production

Who you are

Core Qualifications

• 8+ years of experience building complex, data-intensive full-stack systems, with 5+ years specifically scaling production-grade services using Node.js, GraphQL, and modern JavaScript/TypeScript ecosystems.
• Deep expertise in React and TypeScript; a proven ability to codify performance best practices, navigate complex architectural trade-offs, and drive code-level improvements.
• Proven success in designing large-scale asynchronous systems using streaming, queuing, and caching strategies, supported by robust observability (logging, metrics, tracing).
• Strong proficiency with SQL/NoSQL (e.g., DynamoDB, Elasticsearch, Vespa) and cloud-native development within AWS or GCP.
• Working knowledge of Python or Java/Spring.
• Passion for AI-assisted development (e.g., Cursor, Claude) 
• Exceptional communicator able to articulate complex technical concepts and influence engineering direction across multiple teams without direct authority.
• Prior experience at global technology companies or high-growth product organizations with a high-bar engineering culture.

Nice to have

• Proficient in modern DevOps/MLOps, including CI/CD, IaC, and automated testing frameworks.
• Hands-on experience with Docker and Kubernetes for containerized application delivery.

Practical experience deploying LLM applications, agentic frameworks, or scalable AI infrastructure.

Build and operate the production backbone that takes models from Applied Sciences (AS) and delivers reliable, low-latency ML services across Tekion’s DMS, CRM, Digital Retail, Service, Payments, and enterprise products. You’ll own pipelines, microservices, CI/CD, observability, and runtime reliability—working hand-in-hand with Applied Sciences and Product to turn ideas into measurable dealer and consumer impact. 

Why this Role Matters 

• Accelerate the rollout of LLM-powered and agent-driven features across Tekion products. 

• Enable agentic workflows that automate, reason, and interact on behalf of users and internal stakeholders. 

• Operationalize secure, compliant, and explainable LLM and agentic services at scale. 

• Convert Applied Sciences models into scalable, compliant, cost‑efficient production services. 

• Standardize how models are trained, validated, deployed, and monitored across Tekion products. 

• Power real-time, context-aware experiences by integrating batch/stream features, graph context, and online inference. 

What You’ll Do 

• Turn Applied Sciences prototype models (tabular, NLP/LLM, recommendation, forecasting) into fast, reliable services with well-defined API contracts. 

• Integrate with the LLM Gateway/MCP, prompt/config versioning. 

• Build and orchestrate CI/CD pipelines. 

• Review data science models; refactor and optimize code; containerize; deploy; version; and monitor for quality. 

• Collaborate with data scientists, data engineers, product managers, and architects to design enterprise systems. 

• Monitor, detect, and mitigate risks unique to LLMs and agentic systems. 

• Implement prompt management: versioning, A/B testing, guardrails, and dynamic orchestration based on feedback and metrics. 

• Design batch/stream pipelines (Airflow/Kubeflow, Spark/Flink, Kafka) and online features linked to our domain graph. 

• Build inference microservices (REST/gRPC) with schema versioning, structured outputs, and stringent p95 latency targets. 

• Manage the model/feature lifecycle: feature store strategy, model/agent registry, versioning, and lineage. 

• Instrument deep observability: traces/logs/metrics, data/feature drift, model performance, safety signals, and cost tracking. 

• Ensure real-time reliability: autoscaling, caching, circuit breakers, retries/fallbacks, and graceful degradation. 

• Develop templates/SDKs/CLIs, sandbox datasets, and documentation that make shipping ML the default path. 

Desired Skills and Experience 

• 6+ years in ML engineering/MLOps or backend/platform engineering with production ML. 

• Experience with LLMs, retrieval systems, vector stores, and graph/knowledge stores. 

• Strong software engineering fundamentals: Python plus one of Java/Go/Scala; API design; concurrency; testing. 

• Hands-on with orchestration frameworks and libraries (LangChain, LlamaIndex, OpenAI Function Calling, AgentKit, etc.). 

• Knowledge of agent architectures (reactive, planning, retrieval-augmented agents), and safe execution patterns. 

• Pipelines and data: Airflow/Kubeflow or similar; Spark/Flink; Kafka/Kinesis; strong data quality practices. 

• Microservices and runtime: Docker/Kubernetes, service meshes, REST/gRPC; performance and reliability engineering. 

• Model ops: experiment tracking, registries (e.g., MLflow), feature stores, A/B and shadow testing, drift detection. 

• Observability: OpenTelemetry/Prometheus/Grafana; debugging latency, tail behavior, and memory/CPU hotspots. 

• Cloud: AWS preferred (IAM, ECS/EKS, S3, RDS/DynamoDB, Step Functions/Lambda), with cost optimization experience. 

• Security/compliance: secrets management, RBAC/ABAC, PII handling, auditability. 

Preferred Mindset 

• Product-oriented: You measure success by dealer and consumer outcomes, not just technical metrics. 
• Reliability- and safety-first: You move fast with guardrails, rollbacks, and clear SLOs. 
• Systems thinker: You design for multi-tenant scale, portability, and cost efficiency
• Collaborative: You translate between Applied Sciences, Product, and the Data & AI Platform; you document and teach. 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market. 

The mission of the International APAC team is to delight our global customers with the wide variety of Toast products. This is a relatively new team and an opportunity to help lead Toast on its journey of international expansion. As a Staff Software Engineer on the International team you will be focused on building products with a Global first mindset, working  closely with UX/PM and customers to deliver the most value that fits our customers market and culture. 

About this roll* (Responsibilities) 

• Build new products and Evolve Toast’s existing products suite to meet global market needs
• Be part of a team working collaboratively with UX, PM and other engineers building applications using modern web technologies 
• Work closely with pilot customers to ensure successful delivery and operation 
• Collaborate with teams across Toast, such as R&D, customer support and new customer onboarding
• Lead projects from discovery and development to roll out
• Mentor and coach other team members
• Promote technical excellence 
• Guiding project direction, making technical decisions, and providing technical expertise to the team
• Performing thorough code reviews to maintain quality standards and identify potential issues
• Assessing project scope, estimation and impact analysis

Do you have the right ingredients*? (Requirements)

• High proficiency  in Java or Kotlin (experience of 10-14 years in reputed product / relevant domain company)
• Experience  of API principals e.g REST
• Enjoys building well-engineered, usable and accessible systems
• Passionate about making users happy and seeing people use your product in the wild
• Ability to embrace an agile mindset focused on delivering usable software
• Adaptable to work in changing environments

Special Sauce* (Nice to Haves)

• Full Stack experience
• Experience with localisation and internationalization frameworks
• Experience in Hotel or Restaurant business domain
• Exposure to payments and integrations

What we use to make our dish (Our Tech Stack)

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgreSQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.  If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. 

Description:   

project44 is looking for a Senior Software Engineer - Backend to join our engineering team. You will work in a fast-paced Agile environment designing, building, and implementing best-in-class integrations to accelerate how project44 connects to the world’s logistics networks.  

 Key accountabilities: What you'll work on  

• Build state-of-the-art integrations to expand our ever-growing network of connected carriers and customers.  
• Manage integrations through their life cycle.  
• Operate, maintain, and improve the supply chain visibility platform owned by the team.  
• Building systems in a multi-cloud environment. We use AWS and GCP but value experience in other cloud environments such as Azure.  
• Work with and align with cross functional teams to solve challenging problems.  
• Share ownership of all facets of software delivery, including development, operations, and test  
• You will assume on-call responsibilities for systems (together with the team) that are built and owned by your team.   
• You will invest in tools, monitoring, and automation to improve on-call experience for everyone on your team.  

 Qualifications:  

• 5+ years professional experience building large scale and real time or near real time cloud systems. 
• Strong programming and debugging skills, with proficiency in Java. 

Experience in:  

• Building systems in a multi-cloud environment. We use AWS & GCP but value experience in other cloud environments such as Azure.  

• Creating and working with scalable Java-based micro-services.  
• Working with databases (preferably Postgres or other SQL based DB)  
• Event stores and stream-processing in Kafka or Kinesis.  
• Working in an agile software development environment.  

Desirable and helpful (but not necessary) are experience in  

• Experience with investigating large and complex codebases 
• Hands-on experience with C++ 
• Creating API's/web services: REST, OpenAPI/Swagger is a plus.  
• Container-orchestration: Docker & Kubernetes  
• Enjoy database related work: DynamoDB, MongoDB, Postgres.  
• Analytical approach to problem solving.  
• Personal drive and maintaining a high pace - while taking responsibility for things working.  
• Willingness to vocalize your ideas and pick yourself up if you get knocked down.

In-office Commitment: This position requires a commitment to contribute to our collaborative culture by working in-office Three days weekly. 

Diversity & Inclusion 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams, and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodation needed during the hiring process, please email   recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences. 

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.  If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. 

Description:   

project44 is looking for a Software Engineer 2 - Backend to join our engineering team. You will work in a fast-paced Agile environment designing, building, and implementing best-in-class integrations to accelerate how project44 connects to the world’s logistics networks.  

 Key accountabilities: What you'll work on  

• Build state-of-the-art integrations to expand our ever-growing network of connected carriers and customers.  
• Manage integrations through their life cycle.  
• Operate, maintain, and improve the supply chain visibility platform owned by the team.  
• Building systems in a multi-cloud environment. We use AWS and GCP but value experience in other cloud environments such as Azure.  
• Work with and align with cross functional teams to solve challenging problems.  
• Share ownership of all facets of software delivery, including development, operations, and test  
• You will assume on-call responsibilities for systems (together with the team) that are built and owned by your team.   
• You will invest in tools, monitoring, and automation to improve on-call experience for everyone on your team.  

 Qualifications:  

• 2+ years professional experience building large scale and real time or near real time cloud systems. 
• Strong programming and debugging skills, with proficiency in Java. 

Experience in:  

• Building systems in a multi-cloud environment. We use AWS & GCP but value experience in other cloud environments such as Azure.  

• Creating and working with scalable Java-based micro-services.  
• Working with databases (preferably Postgres or other SQL based DB)  
• Event stores and stream-processing in Kafka or Kinesis.  
• Working in an agile software development environment.  

Desirable and helpful (but not necessary) are experience in  

• Experience with investigating large and complex codebases 
• Hands-on experience with C++ 
• Creating API's/web services: REST, OpenAPI/Swagger is a plus.  
• Container-orchestration: Docker & Kubernetes  
• Enjoy database related work: DynamoDB, MongoDB, Postgres.  
• Analytical approach to problem solving.  
• Personal drive and maintaining a high pace - while taking responsibility for things working.  
• Willingness to vocalize your ideas and pick yourself up if you get knocked down.

In-office Commitment: This position requires a commitment to contribute to our collaborative culture by working in-office Three days weekly. 

Diversity & Inclusion 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams, and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodation needed during the hiring process, please email   recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences. 

Why project44?  

At project44, we believe in better.  

We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.  

With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.  

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.  

If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. 

Description:    

project44 is looking for a Software Engineer - Backend to join our engineering team. You will work in a fast-paced Agile environment designing, building, and implementing best-in-class integrations to accelerate how project44 connects to the world’s logistics networks.   

 Key accountabilities: What you'll work on   

• Build state-of-the-art integrations to expand our ever-growing network of connected carriers and customers.   
• Manage integrations through their life cycle.   
• Operate, maintain, and improve the supply chain visibility platform owned by the team.   
• Building systems in a multi-cloud environment. We use AWS and GCP but value experience in other cloud environments such as Azure.   
• Work with and align with cross functional teams to solve challenging problems.   
• Share ownership of all facets of software delivery, including development, operations, and test   
• You will assume on-call responsibilities for systems (together with the team) that are built and owned by your team.    
• You will invest in tools, monitoring, and automation to improve on-call experience for everyone on your team.   

 Qualifications:   

• 2-5 years professional experience building large scale and real time or near real time cloud systems.  
• Strong programming and debugging skills, with proficiency in Java.  

Experience in:   

• Building systems in a multi-cloud environment. We use AWS & GCP but value experience in other cloud environments such as Azure.   
• Creating and working with scalable Java-based micro-services.   
• Working with databases (preferably Postgres or other SQL based DB)   
• Event stores and stream-processing in Kafka or Kinesis.   
• Working in an agile software development environment.   

Desirable and helpful (but not necessary) are experience in   

• Experience with investigating large and complex codebases 
• Creating API's/web services: REST, OpenAPI/Swagger is a plus.   
• Container-orchestration: Docker & Kubernetes   
• Enjoy database related work: DynamoDB, MongoDB, Postgres.   
• Analytical approach to problem solving.   
• Personal drive and maintaining a high pace - while taking responsibility for things working.   
• Willingness to vocalize your ideas and pick yourself up if you get knocked down. 

In-office Commitment: This position requires a commitment to contribute to our collaborative culture by working in-office three days weekly. 

Diversity & Inclusion 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams, and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any accommodation needed during the hiring process, please email   recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences. 

Position Summary

This position is an exciting opportunity to join the Application Security division of Digital.ai, an industry leader specializing in client-side application protection. Our products embed security directly into applications, enabling them to defend themselves in untrusted environments. We are seeking a highly experienced Principal Software Engineer with expertise in modern web portal development, distributed event-processing systems, real-time analytics platforms, and AI/ML-driven data engineering workflows. The ideal candidate will help architect and optimize intelligent, data-intensive systems that support large-scale telemetry and security analytics. Experience with React, Node.js, Kafka, AWS Lambda, cloud-native engineering, and the use of AI/ML techniques to enhance data processing and insight generation is required.

What You Will Be Doing

You will join a team of cloud-native engineers building scalable, secure, and reliable cloud services powering our in-app protection products. Our services process billions of security events daily from more than 10 million devices worldwide.

As a full-stack Principal Engineer, you will:

• Drive architecture and implementation across the web stack, distributed systems, and AI-assisted analytics workflows.
• Leverage AI/ML techniques to strengthen event processing, anomaly detection, and data enrichment.
• Influence technical strategy across multiple teams, particularly around intelligent pipelines and analytics.
• Work in a fast-paced Agile/Scrum environment with frequent releases and high impact.

Primary Responsibilities

Web Application & Portal Engineering

• Lead the architectural design and development of scalable, secure web applications using React, Node.js, and TypeScript.
• Develop modular, maintainable UI components and back-end services aligned withengineering standards.
• Ensure adherence to performance, accessibility, and security best practices.Event Processing & Streaming Systems
• Architect and maintain distributed, event-driven systems using Apache Kafka, AWS Lambda, and related AWS services.
• Implement high-throughput pipelines for event ingestion, transformation, and enrichment.
• Apply AI-assisted techniques (e.g., automated anomaly scoring, content classification, behavioural clustering) to enhance streaming workflows.
• Ensure reliability, observability, and resilience across all streaming components.

Real-Time Analytics & Intelligent Data Engineering

• Design and support systems that deliver real-time analytics based on streaming and operational data.
• Collaborate with data engineering, analytics, and product teams to define schemas, telemetry models, KPIs, and AI-enriched data signals.
• Integrate lightweight ML models, heuristics, or AI-based scoring mechanisms intodashboards, alerts, and internal tools.
• Build data pipelines that support ML-assisted insights, including featurecomputation, data quality validation, and intelligent filtering.
• Work with ML frameworks or cloud AI services to operationalize models whereappropriate (e.g., anomaly detection, threat classification, event clustering).

Technical Leadership

• Drive architectural decisions involving high-scale distributed systems and AI/ML-enabled analytics components.
• Provide guidance on coding standards, intelligent pipeline patterns and data engineering best practices.
• Conduct design and code reviews, contributing to continuous process improvement.
• Mentor junior engineers and contribute to organization-wide technical initiatives.

Required Qualifications

• 8 to 12 years of professional software engineering experience.
• Advanced proficiency in React, Node.js, JavaScript/TypeScript, and modern front-end and back-end development practices.
• Hands-on experience with Apache Kafka, AWS Lambda, and event-driven serverless architectures.· Experience working with AWS API Gateways.
• Strong understanding of distributed systems, microservices, and REST/GraphQL API design.
• Experience with containerization (e.g., Docker), CI/CD pipelines, and AWS cloud-native environments.
• Experience on deploying and operating cloud-native applications on Kubernetes (EKS preferred).
• Experience with Postgres as a backend data store.
• Experience applying AI/ML techniques within data engineering or analytics workflows (e.g., anomaly detection, data classification, outlier scoring, clustering, or intelligent event enrichment).
• Proficiency using Python or cloud AI/ML services for productionizing lightweight models or heuristics.
• Strong background in unit, integration, and automated testing.
• Demonstrated ability to design scalable, highly available, and fault-tolerant systems.

Nice-to-Have Qualifications

• Domain knowledge of application security and security telemetry.
• Understanding the security threats and mitigation techniques.
• Experience with Apache Druid, ClickHouse, Snowflake for real-time analytics and OLAP workloads.
• Familiarity with MLOps concepts such as model monitoring, data drift detection, or automated retraining pipelines.
• Experience integrating LLMs or embedding-based techniques into data pipelines or developer tools
• Experience with DynamoDB, including NoSQL design patterns.
• Familiarity with AWS services such as ECS/EKS or Terraform.
• Understanding of event sourcing, CQRS, and advanced streaming patterns.
• Experience with observability tools (CloudWatch, Grafana, or Prometheus).

Digital.ai is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation. 

For individuals with disabilities who would like to request an accommodation, please advise us within your job application or cover letter. 

FRAUD PREVENTION ALERT: Please note that Digital.ai does not use third party recruiters. In our efforts to protect you against possible impersonation please check the email address or are contacted by an unfamiliar/third party requesting please reach our directly to Digital.ai.  

Lookout, Inc. is a globally recognized cybersecurity leader delivering advanced protection for the most vulnerable element of any enterprise security strategy — human error and manipulation. Cloud-native by design, the Lookout platform offers rapid, scalable deployment and simplified security operations, defending the frontline of human-centric attacks—the mobile device. Attackers now target the human element more than ever, with mobile devices providing the most direct path to their victims. Using social engineering techniques that exploit basic human instincts like trust, curiosity, and urgency, they deceive users into revealing sensitive credentials, allowing them to slip past legacy security solutions.

Lookout Endpoint Detection and Response (EDR) continuously monitors mobile endpoints for signs of human-centric attacks, as well as traditional malware, software vulnerabilities, and other anomalous activity. It uses advanced threat detection techniques, including artificial intelligence (AI) and behavioral analysis, to identify threats before they escalate across the enterprise. Learn more at www.lookout.com and follow us on the Lookout Blog, LinkedIn, and X.

Lookout’s backend system supports a massive volume of data and an increasingly high level of demand, from data ingestion to delivery to dynamic analysis. We’re looking for talented and motivated engineers to build core components and services, as well as to contribute to evolving the architecture. We’re a small team working on a very large, modern system with a user base of millions, so you’ll get to work on a cutting-edge product and service on a large scale. We’re responsible for building and maintaining several of the services powering the various Lookout applications. We build services in Ruby & Scala, are hosted on AWS and firmly believe in using the cloud to our advantage.

What you’ll do:

• You will be part of a dynamic and technically diverse group of engineers, where you will get to contribute, influence, learn and grow top notch technical skill sets, while building key features for our customers.
• Implement large scale, low latency microservices, including discovering and solving complex issues at scale.
• We believe in, and practice, end to end service ownership, so you will fully participate in the ownership of your services and components, including on-call duties.
• Quality is the forefront of all we do, so you will assist with improving all forms of automated testing (unit, integration, functional etc).
• Help troubleshoot, analyze and root cause issues in the platform.
• You will work on microservices built with Golang, Scala, Java and Ruby, hosted in AWS.

What we’re looking for: 

• BS/MS in Computer Science or related field/degree with at least  3-5 years of  work experience.
• Professional programming experience with Golang, Python, Scala, Java and/or Ruby+Rails.
• Strong grasp of software engineering fundamentals and algorithms.
• Experience with event streaming frameworks, technologies, patterns and architectures (particularly Kafka or similar)
• Experience with implementing secure, scalable API services
• Experience with transactional databases and data modeling (Postgres, MySQL, DynamoDB or equivalent)
• Cloud development experience (especially AWS).
• A pragmatic and curious problem-solver. You thrive on breaking down complex challenges, asking insightful questions to understand the "why," and delivering effective, practical solutions.
• A high-ownership collaborator with keen attention to detail. You take full accountability for your work, communicate clearly with your team, and are obsessed with shipping high-quality, well-crafted code.

Bonus Points:

• Experience with serverless architectures on AWS, GCP.
• Experience with Kubernetes, container technology (Docker, ECS, EKS).
• Experience with functional programming in TypeLevel Scala (cats-effect, ZIO, FS2, etc).
• Experience with ML/LLMs (prompt engineering, RAG, classification, NLP, fine tuning etc) is a huge plus.
• Experience with AI development tools like Cursor, Claude Code, Github Copilot, etc.

Lookout, Inc. is a globally recognized cybersecurity leader delivering advanced protection for the most vulnerable element of any enterprise security strategy — human error and manipulation. Cloud-native by design, the Lookout platform offers rapid, scalable deployment and simplified security operations, defending the frontline of human-centric attacks—the mobile device. Attackers now target the human element more than ever, with mobile devices providing the most direct path to their victims. Using social engineering techniques that exploit basic human instincts like trust, curiosity, and urgency, they deceive users into revealing sensitive credentials, allowing them to slip past legacy security solutions.

Lookout Endpoint Detection and Response (EDR) continuously monitors mobile endpoints for signs of human-centric attacks, as well as traditional malware, software vulnerabilities, and other anomalous activity. It uses advanced threat detection techniques, including artificial intelligence (AI) and behavioral analysis, to identify threats before they escalate across the enterprise. Learn more at www.lookout.com and follow us on the Lookout Blog, LinkedIn, and X.

Lookout’s backend system supports a massive volume of data and an increasingly high level of demand, from data ingestion to delivery to dynamic analysis. We’re looking for talented and motivated engineers to build core components and services, as well as to contribute to evolving the architecture. We’re a small team working on a very large, modern system with a user base of millions, so you’ll get to work on a cutting-edge product and service on a large scale. We’re responsible for building and maintaining several of the services powering the various Lookout applications. We build services in Ruby & Scala, are hosted on AWS and firmly believe in using the cloud to our advantage.

What you’ll do:

• You will be part of a dynamic and technically diverse group of engineers, where you will get to contribute, influence, learn and grow top notch technical skill sets, while building key features for our customers.
• Implement large scale, low latency microservices, including discovering and solving complex issues at scale.
• We believe in, and practice, end to end service ownership, so you will fully participate in the ownership of your services and components, including on-call duties.
• Quality is the forefront of all we do, so you will assist with improving all forms of automated testing (unit, integration, functional etc).
• Help troubleshoot, analyze and root cause issues in the platform.
• You will work on microservices built with Golang, Scala, Java and Ruby, hosted in AWS.

What we’re looking for: 

• BS/MS in Computer Science or related field/degree with at least  3-5 years of  work experience.
• Professional programming experience with Golang, Python, Scala, Java and/or Ruby+Rails.
• Strong grasp of software engineering fundamentals and algorithms.
• Experience with event streaming frameworks, technologies, patterns and architectures (particularly Kafka or similar)
• Experience with implementing secure, scalable API services
• Experience with transactional databases and data modeling (Postgres, MySQL, DynamoDB or equivalent)
• Cloud development experience (especially AWS).
• A pragmatic and curious problem-solver. You thrive on breaking down complex challenges, asking insightful questions to understand the "why," and delivering effective, practical solutions.
• A high-ownership collaborator with keen attention to detail. You take full accountability for your work, communicate clearly with your team, and are obsessed with shipping high-quality, well-crafted code.

Bonus Points:

• Experience with serverless architectures on AWS, GCP.
• Experience with Kubernetes, container technology (Docker, ECS, EKS).
• Experience with functional programming in TypeLevel Scala (cats-effect, ZIO, FS2, etc).
• Experience with ML/LLMs (prompt engineering, RAG, classification, NLP, fine tuning etc) is a huge plus.
• Experience with AI development tools like Cursor, Claude Code, Github Copilot, etc.

What You Will Do:

• Design, build, and operate highly performant and scalable batch and stream data processing infrastructure and solutions to support day to day ML operations including training, serving, evaluation and experimental systems.
• Design and develop Moveworks’ foundational data models, data warehouse, real-time and offline processing pipelines using AWS EMR Spark, Apache Kafka, AWS Athena, Snowflake, Airflow, Apache HUDI, etc.
• Closely work with machine learning teams and data science teams to understand their data needs, influence data team’s roadmap, and lead as well as execute on various projects. 
• Build a data governance platform for secure and compliant data management, including services for data cataloging, lineage, audit, deletion and masking.
• Build and operate Orchestration platform that includes Temporal and Airflow, enabling other teams to develop features and workflows.
• Build out platform and data services/APIs to make data available to various different stakeholders and for customer facing data products

What you bring to the table:

• 5+ years of experience as senior/software engineer
• Experience with Python or Golang or Java or C++
• Experience with cloud infrastructure like AWS/GCP/Azure
• Experience with relational or non-relational databases such as Postgres, AWS DataLake/S3 or DynamoDB or Snowflake
• BS or higher in Computer Science or a related field.

About You 
You are a passionate Senior Software Engineer who wants to develop and scale our multi-tenant SaaS applications on the AWS platform. You have a strong software engineering background and advanced knowledge of the AWS platform, tools and services. From day one, you must be able to hit the ground running and bring all your experience to the team to contribute in the building of a great product. Most importantly, you have a positive “can do” attitude and a passion for delivering technical solutions in a fast-paced startup environment.  

Your Impact 

Key Responsibilities: 

• Responsible for design and development of a large-scale application stack running on AWS. 
• Collaborate with product management and engineering teams to design and integrate software, conduct code reviews, and troubleshoot product issues. 
• Perform proof of concepts to identify best design options including usage of AWS services. 
• Research integration options for various SaaS/IaaS technologies, including APIs for user administration and incorporate this research in our application integration.  

What will you need? 

Required Skills: 

• Minimum 7 years of relevant work experience in similar roles.  
• In-depth knowledge of Spring, Spring Boot, Java, REST Web Services, SQL/NoSQL databases, ELK stack, microservices architecture, container/Docker technology, CI/CD principles. 
• Hands-on experience developing and delivering scalable multi-tenant SaaS applications on AWS platform. 

• In-depth knowledge of AWS platform, tools and services, specifically AWS networking and security, Route53, API Gateway, ECS/Fargate, RDS, DynamoDB. 
• Outstanding collaboration and communication skills.  
• Ability to effectively collaborate with distributed teams. 
• Understand and practice agile development methodology. 
• Prior experience with security product development. 

Nice to Have: 

• AWS Certified Developer certification is highly desired. 
• Prior experience with Big Data technologies. 

About You 
You are a passionate Software Engineer who wants to develop and scale our multi-tenant SaaS applications on the AWS platform. You have a strong software engineering background and advanced knowledge of the AWS platform, tools and services. From day one, you must be able to hit the ground running and bring all your experience to the team to contribute in the building of a great product. Most importantly, you have a positive “can do” attitude and a passion for delivering technical solutions in a fast-paced startup environment.  

Your Impact 

Key Responsibilities: 

• Responsible for design and development of a large-scale application stack running on AWS. 
• Collaborate with product management and engineering teams to design and integrate software, conduct code reviews, and troubleshoot product issues. 
• Perform proof of concepts to identify best design options including usage of AWS services. 
• Research integration options for various SaaS/IaaS technologies, including APIs for user administration and incorporate this research in our application integration.  

What will you need? 

Required Skills: 

• Minimum 3 years of relevant work experience in similar roles.  
• In-depth knowledge of Spring, Spring Boot, Java, REST Web Services, SQL/NoSQL databases, ELK stack, microservices architecture, container/Docker technology, CI/CD principles. 
• Hands-on experience developing and delivering scalable multi-tenant SaaS applications on AWS platform. 

• In-depth knowledge of AWS platform, tools and services, specifically AWS networking and security, Route53, API Gateway, ECS/Fargate, RDS, DynamoDB. 
• Outstanding collaboration and communication skills.  
• Ability to effectively collaborate with distributed teams. 
• Understand and practice agile development methodology. 
• Prior experience with security product development. 

Nice to Have: 

• AWS Certified Developer certification is highly desired. 
• Prior experience with Big Data technologies. 

About You 
You are a passionate Software Engineer who wants to develop and scale our multi-tenant SaaS applications on the AWS platform. You have a strong software engineering background and advanced knowledge of the AWS platform, tools and services. From day one, you must be able to hit the ground running and bring all your experience to the team to contribute in the building of a great product. Most importantly, you have a positive “can do” attitude and a passion for delivering technical solutions in a fast-paced startup environment. This position will report to Engineering Manager. 

Your Impact 

Key Responsibilities: 

• Responsible for design and development of a large-scale application stack running on AWS. 
• Collaborate with product management and engineering teams to design and integrate software, conduct code reviews, and troubleshoot product issues. 
• Perform proof of concepts to identify best design options including usage of AWS services. 
• Research integration options for various SaaS/IaaS technologies, including APIs for user administration and incorporate this research in our application integration.  

What will you need? 

Required Skills: 

• Minimum 3 years of relevant work experience in similar roles.  
• In-depth knowledge of Spring, Spring Boot, Java, REST Web Services, SQL/NoSQL databases, ELK stack, microservices architecture, container/Docker technology, CI/CD principles. 
• Hands-on experience developing and delivering scalable multi-tenant SaaS applications on AWS platform. 

• In-depth knowledge of AWS platform, tools and services, specifically AWS networking and security, Route53, API Gateway, ECS/Fargate, RDS, DynamoDB. 
• Outstanding collaboration and communication skills.  
• Ability to effectively collaborate with distributed teams. 
• Understand and practice agile development methodology. 
• Prior experience with security product development. 

Nice to Have: 

• AWS Certified Developer certification is highly desired. 
• Prior experience with Big Data technologies.