Senior Creative Designer 

Corporate Marketing 

The Corporate Marketing team is a multidisciplinary group of designers, copywriters, storytellers, and brand champions responsible for bringing the SmartBear brand to life at scale. We define and evolve our voice and visual identity, shape our corporate narrative, and place customers and employees at the center of everything we create. Acting as both an in-house agency and brand stewards, we deliver innovative, high-impact creative across digital, motion, and print to drive meaningful business outcomes. 

As a Senior Creative Designer, you are a strategic and hands-on creative leader who elevates how our brand shows up across every touchpoint. You combine strong conceptual thinking with exceptional execution, translating business objectives into compelling visual systems and storytelling. From early ideation through final delivery, you ensure every creative solution is intentional, cohesive, and aligned with brand and growth goals. 

You will partner closely with the Creative Director and cross-functional stakeholders to lead and execute a wide range of initiatives—from integrated campaigns and flagship events to digital experiences and product storytelling. You’ll play a key role in mentoring others and continuously raise the bar for design excellence. 

Responsibilities 

• Assist with leading the concepting, design, and execution of high-impact creative across campaigns, events, digital experiences, social media, and brand initiatives, ensuring alignment with strategic business goals.
• Own select projects end-to-end, from project management to ideation and creative direction through execution and delivery - driving timelines, aligning stakeholders, and ensuring exceptional quality across all outputs. 
• Develop and evolve scalable visual systems and design frameworks that strengthen brand consistency while enabling flexibility across channels and product lines. 
• Translate complex product narratives and technical concepts into clear, engaging, and visually compelling storytelling tailored to diverse audiences. 
• Collaborate cross-functionally with marketing, product, web, and content teams to help shape creative strategies and deliver cohesive, integrated experiences across all touchpoints. 
• Partner with the web team to influence and elevate the visual experience across SmartBear’s corporate and product websites, ensuring best-in-class UX and brand expression.
• Act as a brand steward and advocate, ensuring all creative work not only adheres to but evolves SmartBear’s visual identity and standards. 
• Manage multiple high-priority projects simultaneously, balancing speed, quality, and strategic alignment in a fast-paced environment. 

We are looking for you if you have: 

• 5+ years of experience in graphic design or creative roles, with a strong portfolio demonstrating conceptual thinking and execution across multiple channels. 
• Expert proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma; motion or video experience is a plus. 
• Strong understanding of brand systems, visual storytelling, and integrated campaign development. 
• Proven ability to lead projects, influence creative direction, and collaborate effectively with cross-functional stakeholders and senior leadership. 
• Excellent communication and presentation skills, with the ability to articulate creative rationale and align teams around a vision. 
• Highly organized and self-directed, with strong project management skills and attention to detail. 
• Experience working within multi-product or B2B technology environments is highly preferred. 
• Bachelor’s degree in design or equivalent professional experience. 

Why you should join the SmartBear crew 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

• Our mission at SmartBear is to make our technology-driven world a better place. We are committed to ethical corporate practices and social responsibility across the communities we serve. 
• SmartBear is headquartered in Somerville, MA, with offices around the world, including Galway, Bath, Wroclaw, and Bangalore. 
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work. 
• SmartBear is an equal opportunity employer committed to fostering an inclusive workplace where all individuals are treated with respect and dignity. 

#LI-hybrid

#LI-AS

Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

About the role 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

Sales Development Representative 

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle. 
• Extensive tech stack at your fingertips – Salesforce, Outreach, ZoomInfo, Gong, Linkedin Sales Navigator, 6sense, Drift, AppAnnie, and more! 
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers. 

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company located in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!) 

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear. 

As a Sales Development Representative you will:  

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills  

We are looking for you if you have:  

• 1-2 years in a customer-facing role  
• Strong communication skills 
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

As a Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.

Responsibilities

• Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value
• Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities
• Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio
• Monitor and report customers’ product experiences and provide consultation and recommendations to improve performance and success

Requirements:

• 1-2 years of experience in a customer facing role
• Bachelor’s degree or equivalent experience
• Sales, account management or customer success experience, especially in software, a plus
• Strong customer-focus and service orientate
• Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization
• Ability to consult with customers’ remotely or onsite (if needed) at the business operation and technical levels
• Ability to accomplish results working through others
• Hands on, individual contributor and collaborative team player
• Excellent written and oral communication skills, including presentation skills
• Strong analytical and problem-solving abilities

At SmartBear, we believe building great software starts with quality – and we’re helping our customers make that happen every day. Our solutions, featuring SmartBear AI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Partner Program Admin – Atlassian Products 

• Support and administer SmartBear’s Atlassian partner programs, ensuring operational excellence and compliance with program requirements
• Act as the primary operational point of contact for internal teams and external partners related to Atlassian products and programs
• Maintain accurate partner data, program documentation, and reporting to support business decisions and partner success

About the Role 

• Administer day-to-day operations of SmartBear’s Atlassian partner programs, including onboarding, program compliance, and lifecycle management.
• Maintain partner records, contracts, certifications, and program status within internal systems and Atlassian partner portals.
• Coordinate with Sales, Alliances, Finance, and Legal teams to support partner transactions, incentives, and renewals.
• Prepare regular reports and dashboards on partner performance, program participation, and operational metrics.
• Support partner communications, including program updates, operational guidance, and documentation.
• Identify process improvement opportunities to scale partner operations and improve partner experience. 

We are looking for you if you have 

• 2-4 years of experience in partner operations, program administration, sales operations, or a related role. 
• Hands-on experience working with Atlassian products and/or Atlassian Partner Programs.
• Strong organizational skills with high attention to detail and the ability to manage multiple priorities.
• Experience working with CRM systems (Salesforce preferred) and partner management tools.
• Strong written and verbal communication skills, with the ability to collaborate cross-functionally.
• A proactive, service-oriented mindset with a passion for supporting partner success. 

Why you should join the SmartBear crew 

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious. 

Principal Product Manager – Pricing & Monetization

• Lead the strategy and execution of SmartBear’s transition from seat-based SaaS to AI-informed, consumption-based pricing models across a multi-product portfolio.
• Own monetization architecture including pricing models, value metrics, and revenue mechanics impacting ARR and NRR.
• Partner cross-functionally with Product Marketing, Finance, Sales, and Data to design scalable, data-driven pricing strategies in a PE-backed environment.

As Principal PM for Pricing & Monetization, you will own the strategy and execution of SmartBear’s transition from seat-based SaaS licensing to consumption-based models — across a multi-product portfolio in a PE-backed, growth-focused environment.

You will own the monetization architecture: the pricing models, value metrics, financial structures, and revenue mechanics that underpin how SmartBear captures value. You will use AI-powered modeling and rigorous data analysis to drive decisions that directly impact ARR, NRR, and long-term monetization health. You’ll work without direct reports but with significant cross-functional authority, presenting regularly to senior leadership and PE sponsors.

This role is focused on designing monetization systems and pricing architecture at scale.

What you will do:

• Own the pricing model architecture across the portfolio, including defining value metrics and pricing structures.
• Lead the SaaS to consumption transition, including migration strategy, customer segmentation, and revenue optimization.
• Build and apply AI-driven pricing models to simulate scenarios, test hypotheses, and inform monetization strategy.
• Partner with PMM, Finance, Sales, Engineering, and Data to operationalize pricing models through systems, processes, and governance.
• Act as the central authority on monetization, supporting executive decision-making and board-level discussions.
• Guide complex deal structures and enterprise pricing decisions in collaboration with Sales and Deal Desk.

About the Role:

• Define and own SmartBear’s consumption pricing strategy across the product portfolio, identifying optimal value metrics (e.g., API calls, test runs, usage-based signals).
• Design pricing structures including consumption, hybrid, committed use, and outcome-based models, modeling financial and customer impact.
• Establish pricing frameworks including rate cards, discounting structures, and monetization inputs in partnership with Finance and Sales.
• Lead the transition from seat-based SaaS to consumption models, including migration strategies, customer segmentation, and risk mitigation.
• Lead the application of AI and LLM-driven approaches to pricing, including building advanced models to simulate elasticity, cohort behavior, and revenue outcomes, and using AI to accelerate decision-making and competitive insight generation.
• Partner with senior leadership and PE stakeholders, contributing to board-level discussions and presenting monetization strategy and performance.

Reporting Line:

• This role reports to the Chief Product & Technology Officer and operates as a high-impact individual contributor with significant cross-functional influence.

We are looking for you if you have:

• Demonstrable experience and success in pricing, and monetization, focused on SaaS pricing model design.
• Proven track record leading SaaS-to-consumption or usage-based pricing transformations.
• Strong hands-on experience leveraging AI/ML tools and LLMs to build pricing models, run scenario simulations, and drive data-informed monetization decisions.
• Deep expertise in SaaS monetization models including usage-based, hybrid, enterprise agreements, and multi-product pricing.
• Self-sufficiency in data-wrangling and data-modeling (e.g. BI skills, DB programming, or Python), Ability to demonstrate how you have successfully used AI to model and improve pricing models Strong financial modeling skills with proficiency in Excel/Sheets and familiarity.
• Additional experience that will set you apart
  • Experience in multi-product or PE-backed SaaS environments where pricing decisions span a product family.
  • Background in developer tools, API platforms, testing, or observability.
  • Experience working in or alongside a PMM organization with a clear PM/PMM ownership split on pricing vs. packaging.
  • Experience presenting monetization strategy to C-suite or PE board audiences.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

Engineering Manager - AI Services (BearQ) 

Hybrid in-office, Somerville, MA 

• We’re looking for a manager to provide technical guidance and career growth mentorship to a full-stack engineering team building an AI-native and autonomous application testing platform named BearQ. 
• The team has a mix of junior and senior engineers with demonstrated ability to perform at a high level and deliver a quality product fast. 
• Front-end: TypeScript, Vue, HTML/CSS 
• Back-end: Typescript 
• Infra: AWS (EC2, S3, RDS, ECS) 

Product intro 

SmartBear’s BearQ platform (https://smartbear.com/product/bearq/) delivers autonomous application testing using AI-native QA agents who explore, understand, validate and report on the application. BearQ agents are always-on and continuously adapt their understanding of the application as it evolves over time. BearQ agents can work alongside established QA teams to augment the team’s work, or they can operate independently to comprehensively test an application. 

BearQ was built entirely in-house from scratch by a small but powerful team of full-stack engineers with expertise in agentic AI and distributed systems. Combining Vision Language Models and asynchronous systems, BearQ agents can test applications across the device spectrum in a highly scalable and tunable way.  

About the role 

As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your direct reports will be junior and senior engineers in the U.S., with a mix of onsite and remote employees. You will report to the VP of AI and Architecture. In this role, you are expected to: 

• Direct the technical work for a team of software engineers ranging from front-end to back-end, and junior to senior experience levels. 
• Take a proactive approach to improving the entire software development life-cycle. 
• Leverage modern best practices (e.g., Agile) to manage the delivery of software through continuous deployment, integration and test-driven development, including issue triaging, planning and assigning based on experience and skills. 
• Collaborate cross-functionally with external teams to build relationships that deliver on company goals. 
• Work effectively with product managers, engineers and leadership to grow your team and most effectively meet aggressive business outcomes. 
• Synthesize customer feedback and advise on technical designs for new features. 
• Determine processes and metrics to ensure products are market ready. 
• You will not be expected to author code in this role, but it is required that you maintain a concrete technical understanding of our system and the information flow throughout it. 

We are looking for you if you have:  

• 3+ years managing software development scrum teams 
• Experience in a SaaS-based company with some remote employees 
• At least one year as software engineer in a production role 
• Ability to turn high-level requirements into actionable plans with projected target dates 
• Outstanding proactive communication skills and English fluency 

We value intelligence, humility and hard work – after all, we’re solving complex technical problems! 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

Major Account Executive – Swagger

• Drive net-new enterprise acquisition focused on Swagger and SmartBear’s API Lifecycle Management solutions within Fortune 1000 organizations.
• Own complex enterprise sales cycles with Engineering, DevOps, Platform Engineering, and IT leaders modernizing API development and governance strategies.
• Position SmartBear as the strategic partner for scalable API quality, standardization, governance, and developer productivity across modern software organizations.

Product Intro

Swagger powers the world’s leading API development and lifecycle management initiatives, enabling organizations to design, document, govern, test, and scale APIs with confidence. Trusted by millions of developers and thousands of enterprises globally, Swagger helps engineering teams standardize API development practices, accelerate delivery, improve collaboration, and ensure consistency across distributed systems and microservices architectures.

As organizations continue investing in cloud-native development, platform engineering, AI-enabled applications, and digital transformation, APIs sit at the center of innovation. Swagger provides the governance, visibility, and automation teams need to build secure, reusable, and high-quality APIs at scale.

This role offers the opportunity to sell one of the most recognized brands in the developer ecosystem while helping customers modernize their API strategy and software delivery practices.

About the Role

As a Major Account Executive – Swagger you will:

• Own the full enterprise sales cycle from outbound prospecting through close, focused on net-new logo acquisition within strategic enterprise accounts.
• Build pipeline through proactive territory development, account-based prospecting, executive outreach, and partnership with Marketing and SDR teams.
• Engage Directors, VPs, and Heads of Engineering, DevOps, Platform Engineering, and IT to understand API strategy, governance challenges, and modernization initiatives.
• Position Swagger’s API Lifecycle Management platform as a critical solution for API standardization, governance, collaboration, documentation, and developer productivity.
• Lead complex discovery conversations, business value alignment, technical evaluations, and commercial negotiations across multiple stakeholders.
• Collaborate cross-functionally with Sales Engineering, Product, Customer Success, and Marketing to deliver tailored customer experiences and drive successful adoption post-sale.

We are looking for you if you have

• 5–7 years of quota-carrying SaaS or enterprise software sales experience with at least 2 years closing complex enterprise deals.
• Proven success acquiring net-new enterprise customers and building pipeline within Fortune 1000 or large strategic accounts.
• Experience selling developer tools, DevOps, API management, platform engineering, cloud, infrastructure, or technical SaaS solutions.
• Strong executive presence with the ability to communicate value to both technical and business stakeholders.
• Experience navigating complex enterprise procurement processes and multi-threaded sales motions.
• Familiarity with Salesforce, Outreach, LinkedIn Sales Navigator, and modern sales methodologies.
• A driven, self-starting, hunter mentality with strong prospecting discipline and a passion for winning competitive enterprise opportunities.
• Bachelor’s degree or equivalent professional experience.

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-ES1

#LI-hybrid

Director, IT Enterprise Applications

Reports to: CISO

• Leads the strategy, architecture, and delivery of SmartBear’s enterprise applications ecosystem, including ERP, CRM, HRIS, and GTM platforms.
• Partners cross-functionally to translate business priorities into scalable, secure, and high-impact technology solutions.
• Manages and mentors a high-performing IT Applications team while remaining hands-on in solving complex challenges.

About the Role

• Define and execute the vision, strategy, and multi-year roadmap for SmartBear’s enterprise application landscape, ensuring alignment with business objectives and global IT strategy.
• Act as a strategic partner to senior leaders across Sales, Finance, Marketing, People & Culture, and Operations, translating business needs into scalable, high-impact technology solutions.
• Serve as the solution architect across SmartBear’s enterprise ecosystem, ensuring seamless integrations and data flows between platforms such as Salesforce, NetSuite, BambooHR, Marketo, and other GTM systems.
• Lead large-scale enterprise application initiatives including new implementations, system upgrades, platform migrations, and complex cross-functional programs from strategy through execution.
• Oversee post-merger integration efforts for enterprise applications, driving system rationalization, consolidation, and migration into SmartBear’s standard platforms while minimizing business disruption.
• Establish and maintain architectural standards, integration frameworks, data governance practices, and best-in-class delivery methodologies.
• Manage day-to-day ownership of enterprise applications, ensuring reliability, performance, security, compliance, and continuous improvement.
• Champion user enablement, training, adoption, and change management to maximize business value and system ROI.
• Lead, mentor, and develop a high-performing IT Applications team, fostering a culture of accountability, collaboration, and continuous improvement.
• Operate as a player-coach, stepping in hands-on to troubleshoot, resolve critical issues, and drive execution when needed.

We are looking for you if you have

• 10+ years of progressive IT experience, including 5+ years leading enterprise applications in a complex, global environment.
• Proven success defining enterprise application strategy and acting as solution architect for large-scale, cloud-based platforms and integrations.
• Deep hands-on experience with Go-to-Market systems including Salesforce, Marketo, CPQ, and Customer Success platforms.
• Strong expertise with cloud ERP solutions (NetSuite preferred), API-driven integrations, middleware platforms (Boomi preferred), and data architecture.
• Demonstrated experience leading large, cross-functional IT programs, vendor partnerships, and post-acquisition system integrations.
• Strong business acumen with the ability to connect technology decisions to financial outcomes and operational efficiency.
• Excellent communication, stakeholder management, and executive-level influence skills.
• A hands-on, roll-up-your-sleeves leadership style with the ability to balance strategic thinking and tactical execution.

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-hybrid

#LI-AS1

Analyst Relations Manager
•    Co-create and lead SmartBear’s global Analyst Relations strategy to continuously influence and improve analyst perception.
•    Own relationships with key analyst firms, serving as both the primary orchestrator and a credible representative of SmartBear in analyst engagements.
•    Reinvent and scale SmartBear’s AR program, driving measurable impact on coverage, sentiment, and market positioning.

You will be expected to:
•    Co-create and execute a global Analyst Relations strategy in partnership with Marketing Leadership.
•    Partner closely with Product Management, Product Marketing, Sales, and PR/Communications to align analyst engagement with business priorities.
•    Own and manage relationships with key analysts.  Orchestrate an aggressive calendar of briefings and inquiries for yourself and for members of the extended team. 
•    Lead end-to-end execution of major analyst evaluations (e.g., Magic Quadrants, Waves), ensuring high-quality submissions and outcomes.
•    Act as the final quality owner for analyst-facing content, refining and translating messaging into compelling, analyst-ready narratives.
•    Define, track, and report on AR KPIs (coverage, sentiment, share of voice, and business impact), continuously improving program effectiveness.

We are looking for you if you have
•    6–8+ years of experience in Analyst Relations, Product Marketing, or related B2B SaaS roles.
•    Proven success managing relationships with firms like Gartner, Forrester, and IDC and influencing analyst perception.
•    Experience owning major analyst evaluations (e.g., MQ, Wave) and driving strong positioning outcomes.
•    Ability to independently engage analysts as a credible representative of SmartBear, with sufficient technical depth to discuss DevOps, APIs, and software quality.
•    Strong editorial and storytelling skills, with experience refining messaging into high-quality analyst deliverables.
•    Experience building AR programs that have a data-driven approach to defining and measuring success.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

Software Engineer - AI

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like QMetry, Reflect and Swagger. SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear

You can even have a free trial to check it out 😊

Job Responsibility

• Build new and ongoing products and services, including MCP framework with Agentic AI offerings, in SmartBear’s domains: API Design and Management, Testing and Observability.
• Primarily Focused on AI and MCP-style workflows atop SmartBear's existing products.
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team.
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

Skills Required: 

• 3-4+ Years of experience in Typescript with Python and exposure to backend frameworks such as Flask or FastAPI, with familiarity (or strong interest) in LLM or agent-based systems (e.g., LangChain/LangGraph)
• Experience running services in Docker and deploying to AWS with support from senior engineers. Uses GitHub for version control in a team setting.
• Foundational understanding of HTTP and REST APIs, client/server architecture, and modern API concepts (including MCP). Familiarity with NoSQL or vector databases is a plus
• Experience in full-stack development, RESTful backend services and frontends using TypeScript with Python with HTML/CSS
• Demonstrated ability to complete assigned development tasks as part of a team, including implementing features, fixing bugs, and writing tests
• Ability to work from defined requirements, asking clarifying questions and breaking problems into manageable steps, with increasing comfort handling moderately ambiguous tasks over time
• Clear and effective communication skills in English

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Junior QA Engineer - Automation

• Build and scale an AI-driven, no-code test automation platform for web and mobile
• Hands-on expertise with Selenium, Playwright, or Cypress using Python or Java
• Strong knowledge in QA strategy and test planning

Product intro:

Reflect is SmartBear's AI-powered, all-in-one test automation platform that enables teams to create, run, and maintain web and mobile tests in the cloud — without writing a single line of code. 

Powered by SmartBear HaloAI, Reflect supports Web, Mobile, Visual, API, and Cross-Browser Testing and integrates with CI/CD tools like GitHub Actions, Jenkins, and GitLab.

Go to our product page if you want to know more about Reflect.

You can even have a free trial to check it out 😊

About the role:

As a Junior QA Automation Engineer on the Reflect team, you will play a key role in shaping and evolving a product that helps thousands of teams achieve high test coverage with minimal manual effort. You will own the automation quality strategy end-to-end, architect robust test frameworks, and work closely with engineering and product stakeholders to ensure Reflect continues to deliver a best-in-class experience.

• Reporting to the QA Lead, you will define and drive the automation roadmap, communicate risks, and ensure quality gates are met across releases.
• You will own the design and architecture of test automation frameworks and integrate them seamlessly into CI/CD pipelines.
• You will mentor junior QA engineers, conduct test design reviews, and champion best practices across the team.
• You will lead shift-left testing practices, embedding quality early in the development lifecycle within an Agile/Scrum environment.
• You will contribute to validating core Reflect capabilities including AI-driven test creation, cloud-based test execution, visual testing, and cross-browser/mobile coverage

Experience & Background

• 4+ years of hands-on experience in software test automation
• Proven experience designing and architecting automation frameworks from scratch
• Strong experience in Agile/Scrum methodologies using Jira
• Prior experience testing SaaS or cloud-based products is a strong plus
• Proficiency in Selenium, Playwright, or Cypressusing Python or Java — writing clean, maintainable, and reusable automation code
• Ability to automate across web, API, and mobile platforms
• Familiarity with no-code or AI-driven test automation tools (experience with Reflect or similar platforms is a bonus)
• Hands-on experience configuring and maintaining CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or Bamboo
• Deep understanding of REST principles and JSON-based data handling
• Strong communication and stakeholder management skills — able to influence quality decisions at the project level
• Experience with API testing tools such as RestAssured, Karate, or Postman
• Familiarity with Docker and containerized test environments
• Experience with cloud-based testing platforms such as BrowserStack or Sauce Labs
• Experience mentoring and guiding junior QA engineers

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious..

#LI-AC2

Customer Success Manager

• Proven CSM track record - Enterprise SaaS experience with complex, multi-stakeholder accounts 
• Commercial acumen - Confident articulating ROI and value at exec and VP level 
• QA/testing familiarity - Exposure to software quality, testing practices, or the SDLC 

SmartBear is hiring a Customer Success Manager to join our EMEA team in Galway, working with enterprise accounts across our Test Management and Functional Testing portfolio. This is a high-touch role for a CSM who is confident managing complex relationships, articulating business value, and driving retention and growth across a strategic account base. 

You will be the primary point of accountability for a defined portfolio of accounts — building trusted partnerships with engineering and QA leaders, running outcome-focused business reviews, and ensuring customers achieve measurable value from SmartBear’s solutions. Familiarity with software testing or quality engineering will help you engage credibly from day one, but your CS fundamentals and commercial instincts are what will make you successful in this role. 

Successful candidates are required to be on site in the Galway office a minimum of 3 days per week.

What you'll do:

• Own the post-sales relationship for a portfolio of enterprise accounts, serving as the primary point of accountability for customer health, satisfaction, and retention. 

• Build multi-threaded relationships across technical and business stakeholders — from QA leads and engineering managers through to VP and Director level. 

• Run structured, outcome-driven Business Reviews that connect SmartBear usage to business outcomes, articulating ROI clearly and credibly to senior audiences. 

• Develop and execute account success plans with defined milestones and adoption goals, proactively monitoring health signals and acting ahead of risk. 

• Partner with the Renewals team to protect net revenue retention, flagging risk early and identifying expansion signals to pass to Sales — staying involved as those conversations develop. 

• Collaborate cross-functionally with Sales, Support, Product, and Marketing to resolve customer challenges and contribute to a seamless customer experience. 
• Track portfolio metrics including health scores, adoption trends, and renewal forecasts, using data to prioritise effort and inform strategy. 

We are looking for you if you have:

• 3–5+ years in Customer Success, Account Management, or a similar customer-facing role within the software or technology industry. 

• Demonstrable experience managing enterprise accounts with multiple stakeholders, and a track record of driving measurable outcomes — retention, adoption growth, or expansion. 

• Strong commercial instincts: you know how to frame value in terms of business outcomes and ROI, and can hold that conversation confidently at exec level. 

• Excellent communication and stakeholder management skills, with the ability to adapt your approach across technical and non-technical audiences. 

• Familiarity with software testing, quality engineering, or the SDLC — whether gained through direct experience in QA, a customer-facing role at a test tooling company, or exposure through your CS work. 

• Data-driven and organised, comfortable using customer health platforms and CRM data to manage a complex portfolio with discipline. 
• Based in Galway, with the ability to travel within the EMEA region as required. 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AJ1

Principal Software Engineer - Java
Zephyr Enterprise

• Lead and implement complex change, challenging business problems and build highly scalable applications
• Provide technical leadership guidance across the team and broader engineering organization.
• Serve as the primary subject matter expert, driving technical excellence and informed decision-making.

Product intro
Zephyr Enterprise is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about Zephyr Test Management Products | SmartBear.

You can even have a free trial to check it out 😊

About the role
As the Principal Software Engineer, you will be the technical liaison for the team and guide them in all technical aspects of product development. Provide technical thought leadership and deliver significant impact to the business product value, by addressing complex business wide problems using your technology expertise. You will also be responsible for setting the strategic direction by identifying technology and process changes that deliver long term benefits and drive activity to implement changes across the product. You should also be able to successfully lead and implement complex change, particularly relating to software platforms and customer solutions, applying effective stakeholder management skill.

• Customise, enhance, troubleshoot and document components developed per requirements and design. Conduct assessments and provide work effort estimations to senior leadership.
• Review approaches and help find optimal solutions to the problems, provide high quality code reviews and maintain highly performant and testable code by following strong design patterns alongside mentoring and coaching developers in the team.
• Work with the Solution Architects and Engineering Manager to optimize update and maintain current code base whilst adding to it.
• Providing technical thought leadership and delivering a significant impact to the business (product value) by addressing complex business problems that are business-wide and require depth and breadth of technology expertise.
• Conduct assessment and provide work effort estimations
• Should have experience with unit and integration testing. You believe in and encourage extensive test coverage and seek to automate testing whenever possible.
• Will be responsible for designing and conducting a high-quality code-review process and maintaining highly performant, testable code by following strong software design patterns.
• You will work with the Solution Architect, Engineering Manager and other senior developers to optimize, update, and maintain the current code base while adding to it.
• You are very well acquainted with best practices around project deployment and educate the team about the same.
• Provide guidance and mentor developer on coding and technical aspects
• You will be helping the Engineering Manager in the hiring process by making sure that we are able to select the right team members.
• You will report to the Engineering Manager managing the team.

We are looking for someone who can act as a subject matter expert on all areas of back end Java 8 and higher development.

• You should have 12+ years of experience as an individual contributor and have excellent research skills to frame technical solutions for complex business problems.
• Also be able to show a strong track record of using strong analytical skills and intuition to analyse data and interpret business insights and trends.
• In-depth knowledge on Spring Boot, Spring Framework, Spring MVC, Spring Security, Spring Data, and Hibernate. Java Reflection, IOC, AOP, and OOP / OOD.
• Should have strong experience working with AWS technologies like Lambda functions, SQS, SNS, RDS, DynamoDB. RDBMS (MSSQL, MySQL, or PostgreSQL) and NoSQL DB.
• Passionate about Root Cause Analysis (RCA) and solving problems in Production. Elasticsearch server cluster optimization or Experience with Atlassian suite of Products and the related ecosystem of Plugins would be advantageous.

• Expertise on application security including authentication, authorization, encryption and security testing.
• Experience with Messaging Queue preferably RabbitMQ, ActiveMQ/Artemis.
• Should enjoy breaking down complex problems into small tasks and PRs to deliver value safely and incrementally. 
• Should consider testing, monitoring, and observability first-order priorities. Should own the code flow until the code runs in production and returns the results and metrics that are expected
• Should have very strong experience in profiling and impact analysis for code being written
• Team player with strong communication and interpersonal skills
• Should have very strong experience in the best practices around developer tooling and workflows. 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

Junior Software Engineer – Zephyr Enterprise

• Solve challenging business problems and build highly scalable applications
• Design, document and implement new systems
• Tech stack: Java 8, API driven development, remote data via SOAP, REST and JSON

Product intro:

Zephyr Enterprise is a robust test management solution managed independently outside the Atlassian ecosystem – offering real-time Jira integration.

Zephyr Enterprise meets the most demanding requirements around privacy and security (with enterprise-grade LDAP, SSO, Encryption in Transit and at Rest), provides enterprise-grade test planning, and offers support for multiple test automation workflows and frameworks, making it the perfect tool for consolidating teams that use disparate, homegrown automation solutions.

Go to our product page if you want to know more about Zephyr Enterprise.

You can even have a free trial to check it out 😊

About the role:

As an Junior Software Engineer - Java, you will be an integral part of this transformation and will be solving challenging business problems and building highly scalable and available applications that provide an excellent user experience. Reporting to the Lead Engineer you will be required to develop solutions using available tools and technologies and assist the engineering team in problem resolution by hands-on participation, effectively communicating status, issues, and risks in a precise and timely manner.

• You will write code per product requirements and create new products, create automated tests, contribute to system testing, and follow the agile mode of development.
• You will interact with both business and technical stakeholders to deliver high-quality products and services that meet business requirements and expectations while applying the latest available tools and technology.
• Develop scalable real-time low-latency data egress/ingress solutions in an agile delivery method, create automated tests, contribute to system testing, and follow the agile mode of development.

We are looking for someone who can design, document, and implement new systems, as well as enhancements and modifications to existing software with code that complies with design specifications and meets security and Java best practices.

• Have 2-4 years of experience with hands-on experience working in Java 17 platform or higher and hold a Bachelor’s Degree in Computer Science, Computer Engineering, or related technical field required.
• API-driven development - Experience working with remote data via SOAP, REST, and JSON and in delivering high-value projects in Agile (SCRUM) methodology using preferably JIRA tool.
• Good Understanding of OOAD, Spring Framework, and the Microservices-based architecture.
• Unit Testing (JUnit preferred)/ TDD - Scripting & Automated Testing, Continuous Integration and Deployment (Jenkins).
• Experience with Relational or NoSQL databases, level design, and core Java patterns. Docker, Unix commands, and shell scripts.
• Experience with AWS stack, RDS, S3, Elastic cache, SSDLC, Agile methodologies.
• Experience with Atlassian suite of Products and the related ecosystem of Plugins
• Experience with Messaging Queue preferably RabbitMQ, ActiveMQ/Artemis.
• Experience with React, JavaScript good to have. 

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

• Solve challenging business problems and build highly scalable applications
• Design, document and implement new systems in Java 17
• Build a Distributed System and microservices, specifically with HTTP, REST, JSON and XML, Messaging Queue, etc.
• The successful candidate will work from our Bangalore office in hybrid model

• You will write code per product requirements and create new products, create automated tests, contribute to system testing, and follow an agile mode of development.
• You will interact with both business and technical stakeholders to deliver high-quality products and services that meet business requirements and expectations while applying the latest available tools and technology.
• Develop scalable, real-time, low-latency data egress/ingress solutions in an agile delivery method, create automated tests, contribute to system testing, and follow an agile mode of development.

• API-driven development - Experience working with remote data via SOAP, REST, and JSON, and delivering high-value projects in the Agile (Scrum) methodology, preferably using JIRA.
• Good Understanding of OOAD, Spring Framework and the Microservices-based architecture
• Experience with Applications Performance Tuning, Scaling, Security, Resiliency Best Practices
• Experience with Relational or NoSQL databases, level design and core Java patterns
• Experience with AWS stack, RDS, S3, Elastic cache, SSDLC, Agile methodologies and development experience in a SCRUM environment.
• Experience with Messaging Queues, preferably RabbitMQ.
• Experience with the Atlassian suite of Products and the related ecosystem of Plugins
• Experience with React, JavaScript is good to have.

Senior Software Engineer – AI 

Product intro:
QMetry is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about QMetry Test Management | SmartBear.

You can even have a free trial to check it out 😊

About the role:

We’re looking for a Senior Software Engineer – AI to build AI Agents for QMetry Test Management (QTM). You’ll work on LLM-powered, agentic workflows that automate and enhance software testing processes.

• Build and deploy AI Agents for test management workflows
• Develop LLM-based and MCP-style integrations
• Prototype and validate new AI use cases
• Work across backend APIs and product integrations
• Deliver high-quality, production-ready code

Requirements:

• 5+ years experience in Python, Node, JS,
• Familiarity with Flask/FastAPI
• Exposure to LLMs / LangChain / Agent frameworks
• Strong understanding of REST APIs & system design basics
• Experience with Docker, AWS, GitHub
• Bonus: NoSQL / Vector DB / basic frontend (JS/TS)

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBear; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Senior Software Engineer – AI 

Product intro:
QMetry is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about QMetry Test Management | SmartBear.

You can even have a free trial to check it out 😊

About the role:

We’re looking for a Senior Software Engineer – AI to build AI Agents for QMetry Test Management (QTM). You’ll work on LLM-powered, agentic workflows that automate and enhance software testing processes.

• Build and deploy AI Agents for test management workflows
• Develop LLM-based and MCP-style integrations
• Prototype and validate new AI use cases
• Work across backend APIs and product integrations
• Deliver high-quality, production-ready code

Requirements:

• 5+ years experience in Python, Node, JS,
• Familiarity with Flask/FastAPI
• Exposure to LLMs / LangChain / Agent frameworks
• Strong understanding of REST APIs & system design basics
• Experience with Docker, AWS, GitHub
• Bonus: NoSQL / Vector DB / basic frontend (JS/TS)

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBear; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Account Executive

Software builders face immense pressure to deliver exceptional user experiences while navigating compressed release cycles and fierce competition in today's software-centric world. The consequences of even a minor mistake can be severe, affecting a company's reputation and future prospects. At SmartBear, we're committed to providing the tools and discipline needed to maintain quality throughout the software development lifecycle. As our company grows and succeeds in the market, we're actively seeking individuals to join us in addressing these unique challenges. We're currently hiring an Account Executive to drive our New Business efforts and support our global expansion. We offer a competitive compensation package, including uncapped earnings, accelerators, and sales incentives, within a collaborative and supportive environment led by experienced executives. Join us as an Account Executive and make strategic sales contributions that will shape our company's future and open doors to leadership opportunities.

About the role

As an Account Executive you will: 

• Develop net new business relationships through inbound leads and individual outreach
• Increase penetration across divisions within existing clients, and build long-term business relationships in a mix of transactional and enterprise deals
• Receive ongoing professional development and training to help you elevate performance, grow your career, and establish a foundation for long-term sales success.
• Consult with clients on enhancing their applications and recommend SmartBear software to best meet their objectives and high priority digital transformation efforts
• Institutionalize SmartBear’s software solutions as part of customers’ software development processes

We are looking for you if you have : 

• 3+ years experience in software sales with a preference for selling into technical organizations
• Experience meeting KPI’s and have carried a quota
• Outstanding communication and presentation skills
• You are a self-starter and accountable
• Experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach a plus
• Bachelor’s Degree or equivalent experience

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

Graphic Designer

Corporate Marketing

The Corporate Marketing team is a group of designers, copywriters, storytellers, and brand champions. We bring the SmartBear brand to life by shaping our voice and visual identity, crafting our corporate narrative, and putting customers and employees at the center. Part in-house agency and part brand stewards, we innovate to create engaging digital, motion, and print assets that amplify our impact.

You are a versatile graphic designer, ready to produce impactful visuals that bring our products to life. You thrive on creativity and execution. From storyboarding to execution, you ensure every design tells a compelling story and enhances the brand experience. You’ll work with our Creative Director, Senior Art Director, designers, and content team to craft a wide array of visual assets for live events, social media, webinars, websites, and more.

Collaborating across teams, you’ll create visuals that showcase our products, culture, and story while driving the business forward. If you excel in fast-paced environments and love turning ideas into stunning visuals, this is your time to shine! An ideal candidate will be someone who has worked with or in multi-product companies and understands our audience.

Responsibilities:  

• Handle all aspects of design production, from initial concept development through final execution and delivery. This includes preparing files for print and digital use, ensuring accuracy across formats, managing revisions, maintaining brand consistency, and coordinating with internal teams and external vendors to deliver high-quality assets on time.
• Design and develop visually compelling static and print marketing assets, including PDFs, data sheets, PowerPoint presentations, social and paid graphics, and a ton more, ensuring brand consistency and high-impact storytelling across all collateral.
• Collaborate closely with designers and writers to ensure all visuals align with strategic objectives, brand guidelines, and key messaging. Work together to translate concepts into cohesive, compelling creative that maintains consistency across channels while effectively communicating ideas and supporting overall campaign goals.
• Partner with the web team to create and deliver compelling visuals for the main SmartBear corporate site, as well as our additional product sites. Collaborate closely to ensure all assets align with brand standards, enhance user experience, and support key messaging.
• Be involved in all aspects of the creative process, from early concept development and ideation through design execution, refinement, and final delivery. Collaborate with cross-functional teams to shape ideas, contribute creative direction, iterate based on feedback, and ensure the final output is both visually compelling and strategically aligned with brand and business goals.
• Manage multiple projects simultaneously, meeting deadlines without compromising quality.
• Incorporate industry trends and innovative techniques to elevate the brand.
• Act as a brand steward, ensuring all work reflects and enhances SmartBear's identity and more!

We are looking for someone who has:  

• 3+ years of experience in graphic design.
• Proficient in Adobe Creative Suite (Illustrator, Photoshop, Indesign) and Figma.
• Highly organized and adaptable, with strong project management skills.
• Excellent communicator, able to collaborate across teams and levels.
• Gives and receives constructive feedback effectively.
• Bachelor's degree or equivalent experience in design.
• Resourceful, detail-oriented, and works well independently or in a team.
• Video animation a plus.
• Open to travel as needed.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

Junior Frontend Engineer- Swagger Functional Testing

• Build well-designed, clean applications with solid technical foundations and a passion for frontend technologies.
• Gaining exposure to cutting-edge development technology.
• Tech stack: JavaScript/TypeScript, Vue.js, Pinia, Node.js, HTML, CSS, REST APIs, Docker

Product intro:

Swagger sets the standard for API design, testing, and governance in the age of AI. It automates and centralizes visibility, governance, and discoverability, while AI-assisted building, testing, and documentation help teams deliver faster, operate predictably, and scale with confidence.

Go to our product page if you want to know more about Swagger
You can even have a free trial to check it out 😊

About the role:

As a Junior Frontend Engineer, you will be working with internal teams around the globe to build one of the world's best solutions for API functional testing. You can look forward to working with our best and brightest engineers, product managers, and UX folks.

• Ensure development in accordance with software engineering and UX best practices, helping to define and champion development standards for the team.
• Single Page Application development using Vue.js and Pinia for state management, along with other cutting-edge frameworks & libraries.
• Drive high engineering standards engaging in peer design and code reviews, grooming sessions, etc.
• Build and maintain robust unit tests to ensure code quality and reliability.
• Implement accessible, user-friendly interfaces that meet modern web standards.
• Create and maintain technical and support documentation.
• Collaborate with teams of developers, testers, UX designers, and product managers geographically spread across our different locations.

We are looking for you if you have:

• 1+ years working with web-based technologies: JavaScript/TypeScript, HTML, CSS.
• Experience with Vue.js and modern state management solutions (Pinia or similar).
• Experience with Node.js.
• Experience integrating with REST APIs.
• Proven ability to implement pixel-perfect UI designs cross-browser (CSS3, pre-processors).
• Experience with Figma or other design collaboration tools.
• English on at least B2 level.

Nice to have:

• Knowledge of other frontend frameworks such as React or Angular.
• Familiarity with AI-assisted coding tools (GitHub Copilot, Claude Code, etc.).
• Knowledge of implementing accessibility (A11y) standards (WCAG, ARIA).
• Experience with CI/CD pipelines and automated deployment processes.
• Exposure to backend technologies such as Scala.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically -- the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AJ1

Junior Software Engineer - AI

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like QMetry, Reflect and Swagger. SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear

You can even have a free trial to check it out 😊

Job Responsibility

• Build new and ongoing products and services, including MCP framework with Agentic AI offerings, in SmartBear’s domains: API Design and Management, Testing and Observability.
• Primarily Focused on AI and MCP-style workflows atop SmartBear's existing products.
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team.
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

Skills Required: 

• 2-4 Years of experience in Typescript with Python and exposure to backend frameworks such as Flask or FastAPI, with familiarity (or strong interest) in LLM or agent-based systems (e.g., LangChain/LangGraph)
• Experience running services in Docker and deploying to AWS with support from senior engineers. Uses GitHub for version control in a team setting.
• Foundational understanding of HTTP and REST APIs, client/server architecture, and modern API concepts (including MCP). Familiarity with NoSQL or vector databases is a plus
• Experience in full-stack development, RESTful backend services and frontends using TypeScript with Python with HTML/CSS
• Demonstrated ability to complete assigned development tasks as part of a team, including implementing features, fixing bugs, and writing tests
• Ability to work from defined requirements, asking clarifying questions and breaking problems into manageable steps, with increasing comfort handling moderately ambiguous tasks over time
• Clear and effective communication skills in English

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

QA Engineer – ReadyAPI 

• Build and shape development practices on a tangible industry, a leading API development product.
• Play a critical role in technical implementation, customer usage models, and the development of test plans and test suites.
• Tech stack: JavaScript, HTTP, REST, Websockets, GraphQL, SOAP, gRPC, Apache Kafka, Git, Docker

Product intro 

ReadyAPI allows teams to create, manage, and execute automated functional, security, and performance tests in one centralized interface. 

With ReadyAPI development teams around the world (e.g. NASA, FedEx, ...) can test API types like REST, SOAP, Apache Kafka, MQTT.  Record live API traffic, or virtualizing web services to remove pipeline dependencies. Finally integrates with GIT, JIRA, Slack, Jenkins and many more development tools. 

Go to our product page if you want to know more about ReadyAPI 

You can even have a free trial to check it out 😊  

About the role 

As a QA Engineer you will work with acceptance testing, regression testing, test automation and overall providing the highest quality experience to users. 

• Identify business requirements and work closely with the product owner, developers to find solutions, providing feedback and ensuring they are fit for purpose 
• Write acceptance criteria for requirements 
• Perform manual testing (exploratory and non-functional) and log results 
• Review results of automated tests and log defects 
• Performance, stress test 
• Identify, maintain and drive bespoke test automation solutions 
• Monitor and measure test coverage to improve test scenarios 
• Provide feedback/input on the techniques, solutions and tools used throughout projects 

We are looking for you if you have:  

• Experience with JavaScript for test automation, tools and frameworks such as SoapUI, ReadyAPI or other API testing tools, Cypress 
• BDD approach to software development
• Experience in test automation within an Agile environment 
• A risk-based approach to testing 
• Non-functional aspects of web application testing, such as UI, Accessibility, Security and Performance
• Experience in following would be a big plus: MQTT, JIRA, OAuth2, JMS, Jenkins, AWS 

Why you should join the SmartBear crew: 

• You can grow your career at every level. 
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. 
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.