Engineering Manager - AI Services (BearQ) 

Hybrid in-office, Somerville, MA 

• We’re looking for a manager to provide technical guidance and career growth mentorship to a full-stack engineering team building an AI-native and autonomous application testing platform named BearQ. 
• The team has a mix of junior and senior engineers with demonstrated ability to perform at a high level and deliver a quality product fast. 
• Front-end: TypeScript, Vue, HTML/CSS 
• Back-end: Typescript 
• Infra: AWS (EC2, S3, RDS, ECS) 

Product intro 

SmartBear’s BearQ platform (https://smartbear.com/product/bearq/) delivers autonomous application testing using AI-native QA agents who explore, understand, validate and report on the application. BearQ agents are always-on and continuously adapt their understanding of the application as it evolves over time. BearQ agents can work alongside established QA teams to augment the team’s work, or they can operate independently to comprehensively test an application. 

BearQ was built entirely in-house from scratch by a small but powerful team of full-stack engineers with expertise in agentic AI and distributed systems. Combining Vision Language Models and asynchronous systems, BearQ agents can test applications across the device spectrum in a highly scalable and tunable way.  

About the role 

As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your direct reports will be junior and senior engineers in the U.S., with a mix of onsite and remote employees. You will report to the VP of AI and Architecture. In this role, you are expected to: 

• Direct the technical work for a team of software engineers ranging from front-end to back-end, and junior to senior experience levels. 
• Take a proactive approach to improving the entire software development life-cycle. 
• Leverage modern best practices (e.g., Agile) to manage the delivery of software through continuous deployment, integration and test-driven development, including issue triaging, planning and assigning based on experience and skills. 
• Collaborate cross-functionally with external teams to build relationships that deliver on company goals. 
• Work effectively with product managers, engineers and leadership to grow your team and most effectively meet aggressive business outcomes. 
• Synthesize customer feedback and advise on technical designs for new features. 
• Determine processes and metrics to ensure products are market ready. 
• You will not be expected to author code in this role, but it is required that you maintain a concrete technical understanding of our system and the information flow throughout it. 

We are looking for you if you have:  

• 3+ years managing software development scrum teams 
• Experience in a SaaS-based company with some remote employees 
• At least one year as software engineer in a production role 
• Ability to turn high-level requirements into actionable plans with projected target dates 
• Outstanding proactive communication skills and English fluency 

We value intelligence, humility and hard work – after all, we’re solving complex technical problems! 

Why you should join the SmartBear crew: 

• You can grow your career at every level.  
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. 

Software Engineer - AI

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like QMetry, Reflect and Swagger. SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear

You can even have a free trial to check it out 😊

Job Responsibility

• Build new and ongoing products and services, including MCP framework with Agentic AI offerings, in SmartBear’s domains: API Design and Management, Testing and Observability.
• Primarily Focused on AI and MCP-style workflows atop SmartBear's existing products.
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team.
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

Skills Required: 

• 3-4+ Years of experience in Typescript with Python and exposure to backend frameworks such as Flask or FastAPI, with familiarity (or strong interest) in LLM or agent-based systems (e.g., LangChain/LangGraph)
• Experience running services in Docker and deploying to AWS with support from senior engineers. Uses GitHub for version control in a team setting.
• Foundational understanding of HTTP and REST APIs, client/server architecture, and modern API concepts (including MCP). Familiarity with NoSQL or vector databases is a plus
• Experience in full-stack development, RESTful backend services and frontends using TypeScript with Python with HTML/CSS
• Demonstrated ability to complete assigned development tasks as part of a team, including implementing features, fixing bugs, and writing tests
• Ability to work from defined requirements, asking clarifying questions and breaking problems into manageable steps, with increasing comfort handling moderately ambiguous tasks over time
• Clear and effective communication skills in English

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Senior Software Engineer – AI 

Product intro:
QMetry is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about QMetry Test Management | SmartBear.

You can even have a free trial to check it out 😊

About the role:

We’re looking for a Senior Software Engineer – AI to build AI Agents for QMetry Test Management (QTM). You’ll work on LLM-powered, agentic workflows that automate and enhance software testing processes.

• Build and deploy AI Agents for test management workflows
• Develop LLM-based and MCP-style integrations
• Prototype and validate new AI use cases
• Work across backend APIs and product integrations
• Deliver high-quality, production-ready code

Requirements:

• 5+ years experience in Python, Node, JS,
• Familiarity with Flask/FastAPI
• Exposure to LLMs / LangChain / Agent frameworks
• Strong understanding of REST APIs & system design basics
• Experience with Docker, AWS, GitHub
• Bonus: NoSQL / Vector DB / basic frontend (JS/TS)

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBear; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Junior Software Engineer - AI

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like QMetry, Reflect and Swagger. SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear

You can even have a free trial to check it out 😊

Job Responsibility

• Build new and ongoing products and services, including MCP framework with Agentic AI offerings, in SmartBear’s domains: API Design and Management, Testing and Observability.
• Primarily Focused on AI and MCP-style workflows atop SmartBear's existing products.
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team.
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

Skills Required: 

• 2-4 Years of experience in Typescript with Python and exposure to backend frameworks such as Flask or FastAPI, with familiarity (or strong interest) in LLM or agent-based systems (e.g., LangChain/LangGraph)
• Experience running services in Docker and deploying to AWS with support from senior engineers. Uses GitHub for version control in a team setting.
• Foundational understanding of HTTP and REST APIs, client/server architecture, and modern API concepts (including MCP). Familiarity with NoSQL or vector databases is a plus
• Experience in full-stack development, RESTful backend services and frontends using TypeScript with Python with HTML/CSS
• Demonstrated ability to complete assigned development tasks as part of a team, including implementing features, fixing bugs, and writing tests
• Ability to work from defined requirements, asking clarifying questions and breaking problems into manageable steps, with increasing comfort handling moderately ambiguous tasks over time
• Clear and effective communication skills in English

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2