Software Engineer - AI

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like QMetry, Reflect and Swagger. SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear

You can even have a free trial to check it out 😊

Job Responsibility

• Build new and ongoing products and services, including MCP framework with Agentic AI offerings, in SmartBear’s domains: API Design and Management, Testing and Observability.
• Primarily Focused on AI and MCP-style workflows atop SmartBear's existing products.
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team.
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

Skills Required: 

• 3-4+ Years of experience in Typescript with Python and exposure to backend frameworks such as Flask or FastAPI, with familiarity (or strong interest) in LLM or agent-based systems (e.g., LangChain/LangGraph)
• Experience running services in Docker and deploying to AWS with support from senior engineers. Uses GitHub for version control in a team setting.
• Foundational understanding of HTTP and REST APIs, client/server architecture, and modern API concepts (including MCP). Familiarity with NoSQL or vector databases is a plus
• Experience in full-stack development, RESTful backend services and frontends using TypeScript with Python with HTML/CSS
• Demonstrated ability to complete assigned development tasks as part of a team, including implementing features, fixing bugs, and writing tests
• Ability to work from defined requirements, asking clarifying questions and breaking problems into manageable steps, with increasing comfort handling moderately ambiguous tasks over time
• Clear and effective communication skills in English

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Junior QA Engineer - Automation

• Build and scale an AI-driven, no-code test automation platform for web and mobile
• Hands-on expertise with Selenium, Playwright, or Cypress using Python or Java
• Strong knowledge in QA strategy and test planning

Product intro:

Reflect is SmartBear's AI-powered, all-in-one test automation platform that enables teams to create, run, and maintain web and mobile tests in the cloud — without writing a single line of code. 

Powered by SmartBear HaloAI, Reflect supports Web, Mobile, Visual, API, and Cross-Browser Testing and integrates with CI/CD tools like GitHub Actions, Jenkins, and GitLab.

Go to our product page if you want to know more about Reflect.

You can even have a free trial to check it out 😊

About the role:

As a Junior QA Automation Engineer on the Reflect team, you will play a key role in shaping and evolving a product that helps thousands of teams achieve high test coverage with minimal manual effort. You will own the automation quality strategy end-to-end, architect robust test frameworks, and work closely with engineering and product stakeholders to ensure Reflect continues to deliver a best-in-class experience.

• Reporting to the QA Lead, you will define and drive the automation roadmap, communicate risks, and ensure quality gates are met across releases.
• You will own the design and architecture of test automation frameworks and integrate them seamlessly into CI/CD pipelines.
• You will mentor junior QA engineers, conduct test design reviews, and champion best practices across the team.
• You will lead shift-left testing practices, embedding quality early in the development lifecycle within an Agile/Scrum environment.
• You will contribute to validating core Reflect capabilities including AI-driven test creation, cloud-based test execution, visual testing, and cross-browser/mobile coverage

Experience & Background

• 4+ years of hands-on experience in software test automation
• Proven experience designing and architecting automation frameworks from scratch
• Strong experience in Agile/Scrum methodologies using Jira
• Prior experience testing SaaS or cloud-based products is a strong plus
• Proficiency in Selenium, Playwright, or Cypressusing Python or Java — writing clean, maintainable, and reusable automation code
• Ability to automate across web, API, and mobile platforms
• Familiarity with no-code or AI-driven test automation tools (experience with Reflect or similar platforms is a bonus)
• Hands-on experience configuring and maintaining CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or Bamboo
• Deep understanding of REST principles and JSON-based data handling
• Strong communication and stakeholder management skills — able to influence quality decisions at the project level
• Experience with API testing tools such as RestAssured, Karate, or Postman
• Familiarity with Docker and containerized test environments
• Experience with cloud-based testing platforms such as BrowserStack or Sauce Labs
• Experience mentoring and guiding junior QA engineers

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious..

#LI-AC2

Senior Software Engineer – AI 

Product intro:
QMetry is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about QMetry Test Management | SmartBear.

You can even have a free trial to check it out 😊

About the role:

We’re looking for a Senior Software Engineer – AI to build AI Agents for QMetry Test Management (QTM). You’ll work on LLM-powered, agentic workflows that automate and enhance software testing processes.

• Build and deploy AI Agents for test management workflows
• Develop LLM-based and MCP-style integrations
• Prototype and validate new AI use cases
• Work across backend APIs and product integrations
• Deliver high-quality, production-ready code

Requirements:

• 5+ years experience in Python, Node, JS,
• Familiarity with Flask/FastAPI
• Exposure to LLMs / LangChain / Agent frameworks
• Strong understanding of REST APIs & system design basics
• Experience with Docker, AWS, GitHub
• Bonus: NoSQL / Vector DB / basic frontend (JS/TS)

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBear; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Senior Software Engineer – AI 

Product intro:
QMetry is undergoing a transformation to better align our products to the end users’ requirements while maintaining our market leading position and strong brand reputation across the Test Management Vertical. 

Go to our product page if you want to know more about QMetry Test Management | SmartBear.

You can even have a free trial to check it out 😊

About the role:

We’re looking for a Senior Software Engineer – AI to build AI Agents for QMetry Test Management (QTM). You’ll work on LLM-powered, agentic workflows that automate and enhance software testing processes.

• Build and deploy AI Agents for test management workflows
• Develop LLM-based and MCP-style integrations
• Prototype and validate new AI use cases
• Work across backend APIs and product integrations
• Deliver high-quality, production-ready code

Requirements:

• 5+ years experience in Python, Node, JS,
• Familiarity with Flask/FastAPI
• Exposure to LLMs / LangChain / Agent frameworks
• Strong understanding of REST APIs & system design basics
• Experience with Docker, AWS, GitHub
• Bonus: NoSQL / Vector DB / basic frontend (JS/TS)

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBear; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2

Junior Software Engineer - AI

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like QMetry, Reflect and Swagger. SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear

You can even have a free trial to check it out 😊

Job Responsibility

• Build new and ongoing products and services, including MCP framework with Agentic AI offerings, in SmartBear’s domains: API Design and Management, Testing and Observability.
• Primarily Focused on AI and MCP-style workflows atop SmartBear's existing products.
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team.
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

Skills Required: 

• 2-4 Years of experience in Typescript with Python and exposure to backend frameworks such as Flask or FastAPI, with familiarity (or strong interest) in LLM or agent-based systems (e.g., LangChain/LangGraph)
• Experience running services in Docker and deploying to AWS with support from senior engineers. Uses GitHub for version control in a team setting.
• Foundational understanding of HTTP and REST APIs, client/server architecture, and modern API concepts (including MCP). Familiarity with NoSQL or vector databases is a plus
• Experience in full-stack development, RESTful backend services and frontends using TypeScript with Python with HTML/CSS
• Demonstrated ability to complete assigned development tasks as part of a team, including implementing features, fixing bugs, and writing tests
• Ability to work from defined requirements, asking clarifying questions and breaking problems into manageable steps, with increasing comfort handling moderately ambiguous tasks over time
• Clear and effective communication skills in English

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-AC2