Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview: 

As a Senior Staff Software Engineer, Backend, you will work on distributed systems, and building next generation products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day! 

Key Responsibilities: 

• Drive the highest quality of architecture and design of the system.
• Draw a roadmaps and vision for the scalable and robust growth of the prodcut
• Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
• Align with stakeholders and lead engineers on mission critical projects.
• Decompose complex problems into simple, straightforward solutions.
• Leverage knowledge of internal and industry best practices in design.
• Deep-dive and handle critical system issues.
• Collaborate with other teams to make the platform open and extensible to unlock
• innumerable opportunities for innovations.

  Qualifications: 

• Bachelor's degree and/or master’s degree in computer science or equivalent.
• Minimum 12 years of experience working on software design and development in Java,Python.
• Hands-on experience with designing, building, and deploying scalable, high available systems.
• Large system architecture design and development experience.
• Experience with cloud computing with AWS.
• Experience of developing container-based testing environment.
• Experience with Java / IntelliJ / Spring environment.
•  

Type of work model:

· Hybrid -  Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 2 days in the office per week, with the flexibility to work from home 3 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 
  

Role Overview 

We are looking for an experienced Software Development Manager to lead a team of 8-14 engineers building critical settlement platform capabilities. You will own the technical direction, delivery, and people growth for your team while partnering closely with business stakeholders to deliver a world-class finance & settlement platform. 

The CGFS (Coupang Global Financial Settlement) team is responsible for the end-to-end settlement platform — from vendor master management and AR/AP registers, through netting engines and tax invoicing, to payment execution and GL posting. We process billions of dollars in settlements annually across multiple countries and business models.

You will have the opportunity to : 

• Build a greenfield settlement platform processing billions in daily volume
• High-impact role — your team's work directly affects vendor/seller payment accuracy and speed
• Work with cutting-edge distributed systems at massive scale 

What You Will Do 

• Lead, hire, and grow a team of 8-14 backend engineers building core settlement platform services
• Own technical delivery of key platform capabilities including revenue/inventory accounting, AR/AP processing, tax invoicing, integration with fintech & SAP.
• Partner with Product, Accounting, Treasury, and Tax teams to translate complex business requirements into scalable technical solutions
• Drive architecture decisions across Java backend services, distributed data stores (MySQL/TiDB, DynamoDB, Aurora), and streaming infrastructure (Kafka, Flink, Spark)
• Establish engineering excellence — code quality, operational readiness, on-call practices, and incident response
• Manage cross-functional dependencies and delivery timelines across multiple platform capabilities
• Mentor engineers, conduct performance reviews, and build a high-performing engineering culture
• Drive migration from legacy SAP-based settlement to modern microservices architecture
• Ensure platform reliability, correctness, and auditability for financial-grade systems processing billions in daily settlements 

Basic Qualifications 

• 8+ years of software engineering experience with 3+ years in engineering management
• Strong technical background in Java backend development and distributed systems
• Experience managing teams of 10+ engineers through full development lifecycle
• Hands-on experience with relational databases (MySQL, Aurora, TiDB) and NoSQL (DynamoDB)
• Experience with event-driven architectures and streaming platforms (Kafka, Flink, or Spark)
• Track record of delivering large-scale, high-reliability platforms on time
• Strong communication skills — ability to translate between business stakeholders and engineering teams
• BS/MS in Computer Science or equivalent practical experience  

Preferred Qualifications 

• Experience in finance, accounting, payments, or e-commerce settlement domains
• Experience with financial-grade systems (auditability, reconciliation, idempotency, data correctness)
• Experience migrating legacy monolithic systems to microservices
• Experience with OLAP/analytics engines (Hive, Pinot) for operational reporting
• Experience operating at scale in a fast-growing, multi-country environment 

Type of work model 

• Hybrid / Onsite / Remote working 

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.  

Details to consider 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ 

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview: 

As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day! 

Key Responsibilities: 

• Drive the highest quality of architecture and design of system.
• Draw a roadmaps and vision for the scalable and robust growth of the product.
• Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
• Align with stakeholders and lead engineers on mission critical projects.
• Decompose complex problems into simple, straightforward solutions.
• Leverage knowledge of internal and industry best practices in design.
• Deep-dive and handle critical system issues.
• Collaborate with other teams to make the platform open and extensible to unlock
• innumerable opportunities for innovations.

  Qualifications: 

• Bachelor's degree and/or master’s degree in computer science or equivalent.
• Minimum 10 years of experience working on software design and development in Java,Python.
• Hands-on experience with designing, building, and deploying scalable, high available systems.
• Large system architecture design and development experience.
• Experience with cloud computing with AWS.
• Experience of developing container-based testing environment.
• Experience with Java / IntelliJ / Spring environment.

Type of work model:

· Hybrid -  Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview: 

As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day! 

Key Responsibilities: 

• Drive the highest quality of architecture and design of system.
• Draw a roadmaps and vision for the scalable and robust growth of the product.
• Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
• Align with stakeholders and lead engineers on mission critical projects.
• Decompose complex problems into simple, straightforward solutions.
• Leverage knowledge of internal and industry best practices in design.
• Deep-dive and handle critical system issues.
• Collaborate with other teams to make the platform open and extensible to unlock
• innumerable opportunities for innovations.

  Qualifications: 

• Bachelor's degree and/or master’s degree in computer science or equivalent.
• Minimum 8 years of experience working on software design and development in Java,Python.
• Hands-on experience with designing, building, and deploying scalable, high available systems.
• Large system architecture design and development experience.
• Experience with cloud computing with AWS.
• Experience of developing container-based testing environment.
• Experience with Java / IntelliJ / Spring environment.

Type of work model:

· Hybrid -  Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview: 

As a Staff Software Engineer, Backend, you will work on distributed systems, data processing pipelines and building next generation platform and products. You will help the team to bring industry best practices in software development and operations while improving their engineering skills to build pioneering e-commerce experience in new global markets. Working closely with a group of engineers in multiple geographic locations, you’ll solve challenge problems at scale with high reliability. Your efforts will directly have an impact on tens of millions of users every single day! 

Key Responsibilities: 

• Drive the highest quality of architecture and design of system.
• Draw a roadmaps and vision for the scalable and robust growth of the product.
• Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
• Align with stakeholders and lead engineers on mission critical projects.
• Decompose complex problems into simple, straightforward solutions.
• Leverage knowledge of internal and industry best practices in design.
• Deep-dive and handle critical system issues.
• Collaborate with other teams to make the platform open and extensible to unlock
• innumerable opportunities for innovations.

  Qualifications: 

• Bachelor's degree and/or master’s degree in computer science or equivalent.
• Minimum 10 years of experience working on software design and development in Java,Python.
• Hands-on experience with designing, building, and deploying scalable, high available systems.
• Large system architecture design and development experience.
• Experience with cloud computing with AWS.
• Experience of developing container-based testing environment.
• Experience with Java / IntelliJ / Spring environment.

Type of work model:

· Hybrid -  Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 
  

Role Overview 

The C-Returns Platform team owns the end-to-end lifecycle of cancellations, returns, and exchanges for Coupang's e-commerce ecosystem. We process millions of post-purchase resolution requests through our customer facing Coupang App and CS/back-office channels, serving both Korea and Taiwan markets. Our platform is mission-critical infrastructure that directly impacts:

• Customer satisfaction — making post-purchase resolution fast, transparent, and predictable
• Inventory protection — minimizing inventory loss through structured collection logistics, QA inspections, and time-bound auto-withdrawal policies
• Business agility — enabling rapid policy changes through event-driven architecture with visibility and adaptability
  

What You Will Do 

• Build and maintain Tier 1 & Tier 2 services that handle 500K+ requests/day across multiple microservices
• Design and implement complex business workflows using Activiti BPMN and Temporal Cloud for orchestrating cancellations, returns, exchanges, and refunds
• Integrate with 15+ upstream and downstream systems including Order, Shipment, Payments, Transport.
• Implement policy-driven business logic that adapts to frequently changing cancellation, return, and refund rules  

Basic Qualifications

• 7+ years of backend software engineering experience
• Strong proficiency in building distributed systems and microservices architecture
• Experience with high-throughput, low-latency systems handling millions of requests
• Experience with event-driven architectures using Kafka or similar messaging systems
• Strong problem-solving skills and ability to debug complex distributed systems
• Excellent collaboration skills to work with cross-functional teams (Product, CS, Logistics, Payment)

Preferred Qualifications

• Backend development (Java, Kotlin, or similar JVM languages preferred)
• RESTful API design and implementation
• Database design and optimization (MySQL, Aurora)
• Message queue systems (Kafka)
• Workflow engines (Activiti BPMN, Temporal)
• Monitoring and alerting (Grafana, CloudWatch)
• Version control (Git)
• CI/CD tools (CircleCI or similar)
  
  

Type of work model 

• Hybrid / Onsite / Remote working 

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.  

Details to consider 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
   

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ 

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

Role Overview:

• Drive the highest quality of architecture and design of data pipeline and system.
• Draw a roadmaps and vision for the scalable and robust growth of the online serving platform.
• Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations.
• Align with stakeholders and lead engineers on mission critical projects.
• Decompose complex problems into simple, straightforward solutions.
• Leverage knowledge of internal and industry best practices in design.
• Deep-dive and handle critical system issues.
• Collaborate with other teams to make the platform open and extensible to unlock
• innumerable opportunities for innovations.

• Minimum 12 years of experience working on software design and development in Java.
• Hands-on experience with designing, building, and deploying scalable, high available systems.
• Large system architecture design and development experience.
• Experience with cloud computing with AWS.
• Experience of developing container-based testing environment.
• Experience with Java / IntelliJ / Spring environment.

Type of work model 

• Hybrid / Onsite / Remote working 

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.  

Details to consider 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ 

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview:

The Global Operations Technology (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of order placement. GOT is on a mission to innovate logistics by building an efficient delivery network at breakthrough scale and speeds. We are looking for an experienced and passionate TPM that can drive direction on technology, successfully champion align with other tech leaders and stakeholders, influence and build trust with teams, and execute delivery of complex systems considering scalability, future extensibility, and reliability.

Responsibilities:

• Manage technology programs, defining milestones and success criteria, resource allocation, and successful on-time delivery.

• Work with product and program owners to come up with innovative solutions for their business problems.

• Work on massive distributed, large-scale systems, storage solutions, applications, and new platforms.

• Utilize technical acumen in working with large, cross-functional teams.

• Develop tools and processes to improve software engineering productivity.

• Communicate schedules, priorities, and status to all levels in the company

Qualifications:

• Bachelors degree in Comp. Science, Math or Business

• 8+ years experience as a Technical Program Management

• Experience with scalable distributed systems

• Strong analytical and problem solving abilities

Pay & Benefits   

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $169,00/year to $290,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits  

• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station 

General Description of Other Compensation

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.  

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID: R0072941

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.    

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Role Overview 

We are building a new Zero-One startup within Coupang focused on in-house development of Robotics and Automation technology to support our fulfillment and logistics network. Global Operations Automation and Robotics Technology (GO ART) is an organization responsible for developing and deploying the most advanced and innovative fulfillment and transportation automation and robotics solutions that will transform Coupang’s fulfillment and logistics network. This is a unique opportunity to join a startup within one of the leading e-Commerce companies in Asia. The team will be based out of Coupang’s offices in Mountain View, Seoul or Seattle. 

We are looking for experienced computer vision experts to be the Sr. Staff Computer Vision Engineer, the brain behind the GO ART sensing and perception team.  This technology leader will draw from their rich experiences and deep expertise in developing and deploying FC automation solutions using computer vision to define our technology roadmap and lead the design, implementation, and rollout of advanced robotic perception solutions over Coupang’s logistics network.  With a startup mindset, this technology leader can operate comfortably under ambiguity, with the opportunity to initially be hands-on while building the computer vision technology and product from ground-up, grow the org and deliver results under time and resource constraints. 

What You Will Do 

• Own GO ART’s robotic perception technology vision and development roadmap 

• Be the go-to-person for the state-of-the-art computer vision technologies and its application in FC automation 

• Lead design, development, test, and deployment of integrated automation and robotic perception systems, especially for robotic manipulation 

• Working with other members of the engineering team and stakeholders to execute against project plans and delivery commitments within an Agile/Scrum environment 

• Deliver production-quality HW and SW perception systems in order to achieve the scalability, reliability, availability, extensibility, and performance objectives 

• Bring innovative ideas to practice and continuously improve the efficiency, reduce the cost and wow the customers through smart Coupang Rocket Delivery service 

Basic Qualifications 

• Bachelor's degree in computer science, Electrical Engineering, Math, or a closely related field 

• 6 years of experience in AI, ML, robotics, Computer Vision, backend software development  

• Proficiency in Java and the Spring Framework 

• Experience working in cloud environments, particularly AWS 

• Demonstrated experience in building and maintaining highly available, distributed systems 

Preferred Qualifications 

• 6+ years of experience in developing and deploying AI, ML, robotic perception systems for FC and logistic automation 

• 4+ years of experience leading FC automation and computer vision development through multiple product/platform releases 

• Deep expertise in building high quality real-time robotic perception systems including sensor, hardware and software design, code reviews and QA processes 

• Expert-level programming skills and in-depth knowledge of FC automation, FC robotic perception solutions and robotic manipulation solutions 

• Ability to handle multiple competing priorities and to deliver results in a fast-paced environment 

• Working closely with multiple engineering teams from fulfillment and logistics fields, which is mainly operating based on KST time-zone 

• Master or PhD degree in Computer Science, Electronic Engineering, Industrial Engineering, Robotics, Computer Vision, AI, ML, or related discipline with 8+ years of experience in FC and logistic automation using robotic manipulation technologies 

• Demonstrated ability of building, integrating, and delivering highly reliable and automated warehouse systems using computer vision technologies, especially using robotic arm and robotic manipulation solutions 

• In-depth knowledge of real-time DNN, object detection, tracking, recognition and pose estimation, 3D data processing, 3D object recognition, automated sensor calibration, etc 

• Deep expertise in real-time AI, ML, robotics, robotic manipulation and automation system and technologies 

• Well versed with robotic perception ecosystem including 2D, 2.5D and 3D sensors, real-time computer vision processing platform, libraries and peripherals vendors 

• Excellent written and verbal communication skills with a proven ability to present complex technical information in a clear and concise manner to a variety of audiences 

• Proven record of innovation and problem-solving skills, especially in the areas of logistics and fulfillment automation using computer vision and robotic arms 

Pay & Benefits  

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $164,000/year to $282,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits  

• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station 

 General Description of Other Compensation 

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. 

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers.   If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com. 

Requisition ID: R0070508

Description

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview
 

Rocket Now is seeking a highly experienced and results-driven Staff IT Operations Engineer to join our global Corporate IT team. This role will oversee critical end-user support functions, IT infrastructure operations, and process automation across domestic and international locations. The ideal candidate will possess deep technical expertise, excellent communication skills, and a passion for driving IT service excellence. This position reports to the Global Corporate IT Manager and plays a key leadership role in supporting Coupang's rapid growth.

Key Responsibilities:

• Lead and continuously improve IT services and endpoint operations.

• Analyze and automate high-volume service tickets for greater efficiency.

• Provide hands-on support for IT devices, infrastructure, and networking.

• Monitor LAN/WAN/WLAN systems and troubleshoot issues in coordination with vendors.

• Manage the full lifecycle of IT assets with regular reporting.

• Oversee the full IT Asset Management (ITAM) lifecycle, including procurement, deployment, maintenance, and decommissioning to ensure compliance, cost-efficiency, and data accuracy across the organization.

• Maintain IT asset Lifecyle policy and process for Coupang IT assets and report to IT leadership regularly.

• Collaborate with business stakeholders to align IT operations with business needs.

• Support IT change management and global IT project implementations.

Minimum Qualifications

• 5-10 + years of relevant IT operations experience in a fast paced environment 

• Strong proficiency in endpoint management, network troubleshooting, and IT asset management.

• Excellent interpersonal and communication skills.

• Solid understanding of Windows/macOS environments, Active Directory, and MDM solutions.

• Experience with enterprise ticketing tools (e.g., ServiceNow).

• Be able to speak both English and Japanese on a business level. 

Preferred Qualifications

• ITIL or PMP certification.

• Experience supporting large-scale user environments.

• Familiarity with data center infrastructure components (e.g., UPS, CRAC, rack/power management).

• Proven ability to lead process improvements and service automation initiatives.