We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

As a Staff Engineer on the Security Infrastructure team, you will build the platform that enables Coupang to win and grow our customers’ confidence while rapidly expanding and scaling our services. 

The Security Infrastructure team builds core security services and libraries used by all Coupang services to secure themselves and our customers. Our work supports teams across Coupang and thousands of microservices. We aim to make Coupang and its products more secure while also making our engineers more productive. Our responsibilities include building Identity and Access Management (IAM) functionality for our entire ecosystem of vendors, sellers and shoppers. 

We are looking for engineers who are passionate about building platforms at scale, with emphasis on usability, reliability and efficiency. You will work on adding features to our authentication and authorization platforms, and deeply integrating them with Coupang’s service infrastructure. The successful candidate will be a well-rounded engineer who balances strategic and design thinking with attention to detail in implementation and operations. If that sounds like you, come join us! 

What You Will Do

• Develop our IAM platforms and rapidly iterate while collaborating actively as part of a small, highly talented team  
• Partner with teams across the company to understand their current needs and future direction 
• Think systematically to identify technical solutions, balancing strategic goals and immediate impact 
• Demonstrate excellence in architecture and design, resulting in robust and scalable systems  
• Hands-on develop critical infrastructure components   
• Write back-end APIs in Java and Go, using industry-standard frameworks 
• Work across teams to drive platform adoption, helping teams prioritize ruthlessly and “move with urgency”
• Dive deep into critical system issues, constantly raising the bar on Operational Excellence
• Serve as a role model for other engineers and shape our team culture 

   Basic Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, Math, or a closely related field
• 6 years of experience in backend software development
• Experience working in cloud environments, particularly AWS
• Demonstrated experience in building and maintaining highly available, distributed systems

      Preferred Qualifications  

• Masters or PhD degree in computer science or other related technical field  
• Working knowledge of security protocols such as OIDC and OAuth2  
• Working knowledge of IAM systems such as identity providers and role based authorization 
• Experience working with Kubernetes, gRPC and Istio 
• Experience building high-reliability and low-latency systems in the Cloud 
• Experience with CI/CD pipelines and Infrastructure as Code
• Fluent in one or more of C++, Java and Go 
• Recent hands-on experience designing and developing large scale distributed systems  
• Experience with cloud computing using AWS, Azure or GCP
• Deep understanding of Cloud applications design and architecture, good API design patterns, performance and scale 

Pay & Benefits   

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $164,00/year to $282,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits  

• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station 

General Description of Other Compensation

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.  

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID: R0069308

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview:

The Global Operations Technology (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of order placement. GOT is on a mission to innovate logistics by building an efficient delivery network at breakthrough scale and speeds. We are looking for an experienced and passionate TPM that can drive direction on technology, successfully champion align with other tech leaders and stakeholders, influence and build trust with teams, and execute delivery of complex systems considering scalability, future extensibility, and reliability.

Responsibilities:

• Manage technology programs, defining milestones and success criteria, resource allocation, and successful on-time delivery.

• Work with product and program owners to come up with innovative solutions for their business problems.

• Work on massive distributed, large-scale systems, storage solutions, applications, and new platforms.

• Utilize technical acumen in working with large, cross-functional teams.

• Develop tools and processes to improve software engineering productivity.

• Communicate schedules, priorities, and status to all levels in the company

Qualifications:

• Bachelors degree in Comp. Science, Math or Business

• 8+ years experience as a Technical Program Management

• Experience with scalable distributed systems

• Strong analytical and problem solving abilities

Pay & Benefits   

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $169,00/year to $290,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits  

• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station 

General Description of Other Compensation

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.  

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID: R0072941

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.  

Role Overview

As part of our Application Infrastructure org, this is a team building Coupang’s next-generation Real-Time Streaming & AI Platform that powers the end customer website and mobile apps. 

We are looking for a visionary Staff Software Engineer to lead the architectural design of a platform capable of processing over 100k+ events per second with sub-second, end-to-end latency. This system will serve as the central nervous system for Coupang, enabling real-time product and customer data and instant personalization. You will build a system that doesn't just meet industry standards but sets them, ensuring 5-6 nines availability while leveraging AI to optimize data flows and automate complex system behaviors.

What You Will Do

• Architect for Velocity: Lead the end-to-end design of a distributed streaming engine. You will Build the Best Team and Help Them Grow by setting the gold standard for high-throughput, low-latency architectural integrity.
• Define Extreme Performance: Design for "5-6 nines" (99.9999% availability) at a throughput of 100k+ events/sec. You will Dive Deep into JVM tuning, memory management, and network I/O to ensure sub-second latency across global clusters.
• AI-Driven Streaming: Integrate AI/ML models directly into the stream processing path. Implement predictive scaling and intelligent load balancing to ensure we Wow the Customer through seamless, real-time platform responsiveness.
• Solve Hard Problems: Address challenges related to distributed consistency, at times, exactly-once processing guarantees, and backpressure management. You must Be Data-Driven to validate architectural decisions against massive, bursty traffic patterns.

Basic Qualifications 

• Bachelor's degree in computer science, Electrical Engineering, Math, or a closely related field
• 4 years of experience in backend software development
• Proficiency in Java and the Spring Framework
• Experience working in cloud environments, particularly AWS
• Demonstrated experience in building and maintaining highly available, distributed systems

Preferred Qualifications

• Expert-level experience in Cassandra, TiDB, or DynamoDB
• Expert-level proficiency in Java and the Spring Framework.
• Demonstrated experience in building and maintaining highly available, distributed systems in cloud environments (AWS).
• Experience with high-volume messaging systems (e.g., Kafka, SQS)
• Extensive Experience: 10+ years of professional software development experience building backend infrastructure that supports global-scale, real-time traffic.
• Performance Expert: Proven track record of optimizing JVM applications for ultra-low latency (<100ms p99s) and high concurrency.
• AI Integration: Experience or a strong architectural vision for using AI/ML to automate system-level functionality, such as real-time anomaly detection in data streams.
• Distributed Systems Expert: Deep understanding of the CAP theorem, consensus algorithms, and building fault-tolerant systems from the ground up.

Pay & Benefits 

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $152,000/year to $282,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience. 

General Description of All Benefits 

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of Paid Time Off (PTO) a year based on the tenure
• 12 Paid Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV- [Free] Electric Car Charging Station 

General Description of Other Compensation 

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale. 

Recruitment Process and Others  

Recruitment Process   

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

 Privacy Notice   

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/  

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.    

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are seeking a highly skilled and experienced Staff Technical Program Manager to lead company-wide technically complex programs with high impact and urgency.

Do you see building Tech Strategy & Execution (TSE) used company wide as a crucial enabling technology in today's business environment? Do you have strong subject matter expertise in software design architecture and analysis? Do you have a strong background on system design and the data analysis required for defining must have capabilities for a Platform? Do you enjoy solving technically complex problems and deliver outcomes in the realms of AI/ML, cloud computing? Are you execution-oriented with attentive detail to driving platform enhancements and improvements across the technology? If you answered yes to the above, then you might be the right person to be the TSE Technical Program Manager.

What You Will Do

As a Technical Program Manager, you will work closely with members of company-wide business & Engineering teams to help define, streamline, design and analyze data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). Drives execution with a sense of urgency and technical depth. In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to influence and communicate effectively on many levels. Define, iterate and improve operation excellence in large organization. High exposure to various tech and business leaders depending on the focus of initiative.

End-to-end responsibility: from planning and strategy development to execution and accountability for quarterly and annual goals.

Key Responsibilities

• Develop new tools and process to support the strategic direction of the organization.
• Create and manage long-term goals of the organization.
• Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Prioritize programs and activities in accordance with the mission and goals of the organization.
• Identify systems needs and/or define process to improve efficiency and enable reliability and scalability.
• Able to speak the language of engineers and lead initiatives involving non-functional requirements and platform-level changes.
• Analytical Depth: Sharp with metrics, able to deep dive into data to identify gaps, prioritize effectively, and move with urgency in dynamic environments.

Basic Qualifications

• Bachelor’s degree and 8+ years of Strategic Technical Program Management experience.
• Experience in challenging problem solving, deep diving into an issue, identifying root-causes and suggesting realistic solutions.
• Experience synthesizing information quickly, distilling key takeaways, and presenting insights to senior leadership.
• Experience working with large sets of structured and unstructured data and synthesizing into business insights.
• High standards and a bias toward action.
• Expert communication and interpersonal skills, must be able to run meetings and work streams with senior leadership across the company.
• Ability to meet tight deadlines, prioritize workload and achieve effective results in fast-paced and dynamic environment; effective multi-tasking skills are vital.
• Leadership experience.
• Excellent skills in Microsoft Excel and PowerPoint.

Preferred Qualifications

• Outstanding verbal, written communication skills.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $155,000/year in our lowest geographic market to $267,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com

Job Requisition ID: R0072936

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.  

Role Overview

As part of our Application Infrastructure org, this is a greenfield team that will impact complex Coupang workflow systems. We need to create a set of systems that will allow rapid workflow development for hundreds of domain teams, allowing critical infrastructure like rocket delivery service. It is a highly visible system with hundreds of millions of dollars of revenue flowing through the systems. It is a chance to design from scratch, and create a reliable workflow service at scale.

We are looking for a visionary Senior Staff Software Engineer to lead the architectural design and implementation of our next-generation durable execution platform. This team is tasked with building a highly scalable, fault-tolerant system from scratch that enables developers to write long-running, reliable workflows as code.

At Coupang, we Aim High and Find a Way to solve impossible problems. You will be responsible for building a system that doesn't just meet industry standards but sets them, ensuring 5-6 nines availability while leveraging AI to automate complex system behaviors and self-healing capabilities

What You Will Do

• Architect from Zero: Lead the end-to-end design of a distributed workflow engine. You will Build the Best Team and Help Them Grow by setting the gold standard for architectural integrity and high-performance code.
• Define Extreme Availability: Design for "5-6 nines" (99.9999% availability). You will Dive Deep into the tail latencies and edge cases of distributed state management to ensure our platform is always on for our customers.
• AI-Driven Automation: Integrate AI/ML models to automate system functionality, including predictive scaling, automated bottleneck detection, and intelligent error recovery, ensuring we Wow the Customer through seamless platform performance and availability.
• Solve Hard Problems: Address challenges related to distributed locking, timers, and deterministic execution. You must Be Data-Driven to validate architectural decisions against massive traffic patterns.
• Lead with Influence: As a Senior Staff Engineer, you will Influence without Authority, collaborating across the organization to ensure this platform becomes the backbone of our global operations.

Basic Qualifications 

• Bachelor's degree in computer science, Electrical Engineering, Math, or a closely related field
• 8 years of experience in backend software development
• Proficiency in Java and the Spring Framework
• Experience working in cloud environments, particularly AWS
• Demonstrated experience in building and maintaining highly available, distributed systems

Preferred Qualifications

• Extensive Experience: 12+ years of professional software development experience, specifically building backend infrastructure that supports global-scale traffic.
• High Availability Mastery: Proven track record of managing and maintaining systems with 5-6 nines of availability. You understand that "good enough" isn't enough; we Focus on the Customer and the Experience by ensuring zero downtime.
• Distributed Systems Expert: Deep expertise in designing and deploying mission-critical systems (e.g., databases, messaging queues, or orchestration engines) from the ground up.
• Technical Mastery: Expert-level proficiency in Java, Python with deep understanding of concurrency and memory management.
• AI Integration: Experience or a strong architectural vision for using AI/ML to automate system-level functionality and operational tasks.
• Specialized Knowledge: Deep familiarity with the Temporal or Cadence programming models and their underlying architecture. Experience in Kubernetes and containerization.
• Stateful Database Experience: Experience with Cassandra and TiDB preferred
• Open Source Leadership: Experience contributing to major open-source distributed systems projects.
• Observability Expert: Expertise in building highly observable systems using distributed tracing and advanced telemetry to proactively identify issues.

Pay & Benefits 

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience. 

General Description of All Benefits 

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of Paid Time Off (PTO) a year based on the tenure
• 12 Paid Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV- [Free] Electric Car Charging Station 

General Description of Other Compensation 

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale. 

Recruitment Process and Others  

Recruitment Process   

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

 Privacy Notice   

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/  

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.    

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.  

Role Overview

As part of our Application Infrastructure org, this is a greenfield team that will impact complex Coupang workflow systems. We need to create a set of systems that will allow rapid workflow development for hundreds of domain teams, allowing critical infrastructure like rocket delivery service. It is a highly visible system with hundreds of millions of dollars of revenue flowing through the systems. It is a chance to design from scratch, and create a reliable workflow service at scale.

We are looking for a visionary Staff Software Engineer to lead the architectural design and implementation of our next-generation durable execution platform. This team is tasked with building a highly scalable, fault-tolerant system from scratch that enables developers to write long-running, reliable workflows as code.

At Coupang, we Aim High and Find a Way to solve impossible problems. You will be responsible for building a system that doesn't just meet industry standards but sets them, ensuring 5-6 nines availability while leveraging AI to automate complex system behaviors and self-healing capabilities

What You Will Do

• Architect from Zero: Lead the end-to-end design of a distributed workflow engine. You will Build the Best Team and Help Them Grow by setting the gold standard for architectural integrity and high-performance code.
• Define Extreme Availability: Design for "5-6 nines" (99.9999% availability). You will Dive Deep into the tail latencies and edge cases of distributed state management to ensure our platform is always on for our customers.
• AI-Driven Automation: Integrate AI/ML models to automate system functionality, including predictive scaling, automated bottleneck detection, and intelligent error recovery, ensuring we Wow the Customer through seamless platform performance and availability.
• Solve Hard Problems: Address challenges related to distributed locking, timers, and deterministic execution. You must Be Data-Driven to validate architectural decisions against massive traffic patterns.
• Lead with Influence: As a Staff Engineer, you will Influence without Authority, collaborating across the organization to ensure this platform becomes the backbone of our global operations.

Basic Qualifications 

• Bachelor's degree in computer science, Electrical Engineering, Math, or a closely related field
• 6 years of experience in backend software development
• Proficiency in Java and the Spring Framework
• Experience working in cloud environments, particularly AWS
• Demonstrated experience in building and maintaining highly available, distributed systems

Preferred Qualifications

• Extensive Experience: 10+ years of professional software development experience, specifically building backend infrastructure that supports global-scale traffic.
• High Availability Mastery: Proven track record of managing and maintaining systems with 5-6 nines of availability. You understand that "good enough" isn't enough; we Focus on the Customer and the Experience by ensuring zero downtime.
• Distributed Systems Expert: Deep expertise in designing and deploying mission-critical systems (e.g., databases, messaging queues, or orchestration engines) from the ground up.
• Technical Mastery: Expert-level proficiency in Java, Python with deep understanding of concurrency and memory management.
• AI Integration: Experience or a strong architectural vision for using AI/ML to automate system-level functionality and operational tasks.
• Specialized Knowledge: Deep familiarity with the Temporal or Cadence programming models and their underlying architecture. Experience in Kubernetes and containerization.
• Stateful Database Experience: Experience with Cassandra and TiDB preferred
• Open Source Leadership: Experience contributing to major open-source distributed systems projects.
• Observability Expert: Expertise in building highly observable systems using distributed tracing and advanced telemetry to proactively identify issues.

Pay & Benefits 

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $164,000/year to $282,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience. 

General Description of All Benefits 

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of Paid Time Off (PTO) a year based on the tenure
• 12 Paid Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV- [Free] Electric Car Charging Station 

General Description of Other Compensation 

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale. 

Recruitment Process and Others  

Recruitment Process   

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

 Privacy Notice   

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/  

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.    

Sr. Director Back-end Engineering – AI Infrastructure Orchestration

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview 

         Strategy and Leadership

• Define and execute the long-term vision and roadmap for the company’s AI infrastructure orchestration layer, aligning it with overall business and AI Services goals.
• Lead, mentor, and grow a high-performing engineering and operations team focused on AI infrastructure, and platform engineering.
• Manage budget and resource allocation for AI infrastructure delievrables.
• Act as a key liaison between AI Infra and other services owners and consumers, core engineering, Cloud infrastructure, and executive leadership.

        AI Infra Development and Operations

• Oversee the design, implementation, and maintenance of the core orchestration platforms for large-scale AI model training (e.g., distributed training, hyperparameter tuning) and deployment (e.g., containerization, serverless functions, edge deployment).
• Ensure reliability, security, and compliance of the AI infrastructure, meeting strict standards for data governance and model integrity.
• Establish Service Level Objectives (SLOs) and Key Performance Indicators (KPIs) for the AI platform services and lead efforts for continuous optimization and performance tuning.

       Success Metrics

       A successful Senior Director - AI Infrastructure Orchestration will be measured by:

• The time-to-market for AI Infar build, scale and operate
• The resource utilization rate and cost efficiency of the AI compute infrastructure.
• The reliability and uptime of the core AI platform services.
• The talent retention and development within the AI Infrastructure team.

       Technology and Architecture

• Select, evaluate, and integrate the core technologies required for the AI stack (e.g., Kubernetes, Kubeflow, Ray, ML frameworks, GPU/accelerator management, distributed file systems).
• Champion infrastructure-as-code (IaC) principles to manage and provision AI resources consistently and at scale.

Basic Qualifications  

        Education: Bachelor's or Master’s degree in Computer Science, Engineering, or a related technical field.

        Experience:

• 15+ years of progressive experience in software engineering, infrastructure, or platform operations.
• 5+ years of experience leading and managing technical teams, ideally in a Director or Sr. Director level or equivalent capacity.
• Deep, hands-on experience designing and operating large-scale distributed systems and cloud-native architectures
• Proven experience specifically with AI infrastructure orchestration (e.g., using Kubernetes, Kubeflow, or similar MLOps tools) and managing acceleratedcompute resources (GPUs, TPUs etc).
• 15+ years of Cloud backend engineering, Cloud Design, Deployment, DevOps
• 15+ years of experience leading system design, architecture leveraging Private Clouds and AWS and/or Azure/ GCP.
• 10+ years of demonstrable building and operating infrastructure as code. Infra Automation, Comfortable with many flavors of Linux
• 15+ year’s of experience in building high-performance, highly-available and scalable distributed systems in the cloud.
• 15+ year’s of experience in building and managing high-performance, highly-available and scalable Hybrid Cloud cloud environments .
• Excellent cross-group collaboration, outstanding verbal and written communication.

       Skills:

• Expert-level knowledge of containerization and orchestration (Docker, Kubernetes).
• Strong background in DevOps and MLOps principles and tooling.
• Proficiency in at least one modern programming language (e.g., Python, Go).
• Exceptional strategic planning, organizational, and written/verbal communication skills.

Preferred Qualifications:

• Prior experience managing infrastructure for training and inferecning of large language models (LLMs) or foundation models.
• Experience in a regulated industry with strict compliance requirements.
• AI Private Cloud -Building and operating

Pay & Benefits: 

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.   

The base pay for this position ranges from $184,000/year in our lowest geographic market to $376,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. 

 General Description of All Benefits:    

• Medical/Dental/Vision/Life, AD&D insurance   
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)  
• Long-term/Short-term Disability  
• Employee Assistance Program (EAP) program  
• 401K Plan with Company Match  
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure  
• 12 Public Holidays  
• Paid Parental leave  
• Pre-tax commuter benefits  
• MTV - [Free] Electric Car Charging Station   

General Description of Other Compensation:  

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.   

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/  

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.      

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

As a Senior Executive Assistant for the Coupang tech organization, you will support Coupang's executives located in Seattle. This role is responsible for diverse administrative tasks from daily calendar and meeting management to strategic and special projects. The ideal candidate will be an organized self-starter that skillfully prioritizes and artfully juggles multiple demands with sound judgement and attention to detail. Candidate must demonstrate resourcefulness, timeliness, and ability to proactively anticipate needs with a minimum amount of direction in a fast-paced environment. Capable of working across organizations and with diverse personalities required.

The ideal candidate will be an experienced Executive Administrative professional who is looking for their next big opportunity to grow & advance their career. They will be a fast learner with experience working with little to no guidance using sound judgement in a fast paced, goal-oriented, and ever-changing work environment. They will also have strong prioritization abilities to complete a high volume of complex tasks autonomously, and a history of establishing mechanisms to simplify or streamline processes and establish structure. The ideal candidate will be a detail-oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure.

What You Will Do

• Complex Calendar Management: Manage calendars for VP-level executives and multiple leaders, coordinating across the company's international locations in the US, Korea, and China
• Team Activities: Organize, execute, and assist with team activities, including staff meetings, all-hands meetings, and team social events
• Budget Planning: Execute quarterly budgets, collaborating closely with the leaders on managing the targets
• Flexible Timings: Work flexible hours and handle tasks with urgency
• International Coordination: Coordinate with Executive Assistants (EAs) across international locations to schedule and manage multi-location meetings
• Project Coordination: Support key team initiatives as a project coordinator. Duties may include:
• Supporting expanded staff meetings
• Managing meeting logistics (both internal and external)
• Preparing presentations
• Managing shared team information and resources on intranet/portals
• Travel Arrangements: Assist in coordinating travel arrangements and expense reporting for business travel, including booking flights, hotels, and local transportation, providing agendas and itineraries, and arranging passport/visa requirements if necessary
• Special Projects: Work on special projects as needed
• Event Planning: Plan and coordinate events

Basic Qualifications

• BA/BS Degree
• Strong communication (written and verbal), detail-oriented, highly organized and ability to work across functions with executives (both internal & external)
• Proven ability to deliver results in an extremely fast-paced, goal-oriented, and ever-changing environment
• Minimum of two years of administrative experience, in a fast-paced environment
• Minimum of five years experience in Microsoft Office Suite applications, Word, Excel, PowerPoint, and SharePoint, and Google Workspace
• Strong written and verbal communications
• Experience working globally for a large, tech, and/or start-up company
• Capacity to work with different international time zones and overtime, as needed

Preferred Qualifications

• Demonstrated ability to organize, multi-task, and problem solve issues while managing competing priorities and commitments to deadlines
• Proven track record demonstrating ability to work effectively with minimal supervision
• Ability to quickly learn organizational structure and the objectives of the team
• High levels of integrity and discretion
• A terrific work ethic accompanied by an ever-positive, get-it-done attitude
• History of creative problem solving, analytical skills, ability to work well collaboratively and under pressure
• Experience creating and/or supporting presentation development for senior management
• Highly proficient in organizing worldwide travel
• Detail-oriented and ability to complete work assignments with a high degree of quality
• Ability to manage multiple tasks and assist multiple team members at the same time
• Project Management certificate
• Bilingual in English and Korean is a plus

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $89,000/year to $153,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. 

General Description of All Benefits

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate.

Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID: R0071057

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial,  surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Coupang is seeking an experienced and execution-focused Treasury Operations Specialist to support day-to-day treasury operations for our U.S. entities. This role is hands-on and operational in nature, requiring strong knowledge of U.S. banking, payments, cash management, and SOX-compliant controls. The role will partner closely with the Head of U.S. Treasury and the Global Treasury team, ensuring disciplined execution, strong governance, and reliable liquidity management in a fast-paced, high-growth environment.

What You Will Do

Treasury Operations & Execution

• Execute daily treasury operations for U.S. entities, including payments, cash positioning, liquidity management, and short-term cash forecasting.

• Manage U.S. banking activities, including account openings and closures, bank mandates, KYC documentation, and ongoing relationship management.

• Support funding activities, intercompany cash movements, and FX settlements in line with global treasury policies.
• Partner with Accounting and Finance on cash flow forecasting, month-end close and reconciliations.

Controls, Compliance & Risk Management

• Ensure compliance with SOX controls, internal treasury policies, segregation of duties and approval frameworks.
• Maintain strong governance over payment processes, banking access, user entitlements, and audit documentation.
• Support internal and external audits by providing treasury documentation, control evidence, and process explanations.
• Stay informed on U.S. regulatory and compliance requirements affecting treasury operations.

Systems & Process Excellence

• Operate treasury processes within Treasury Management Systems (TMS), ERP integrations, and U.S. online banking platforms.
• Identify opportunities to improve treasury workflows, controls, automation, and reporting.
• Support implementation or enhancement of banking structures, payment solutions, and treasury system functionality.

Cross-Functional & Global Collaboration

• Work closely with Accounting, Tax, Legal, Compliance, AP, Payroll, and FP&A teams to support U.S. treasury needs.
• Coordinate with global Treasury colleagues to ensure alignment with global standards and best practices.
• Provide U.S. treasury and market insights to support global treasury initiatives and projects.
• Lead and support ad-hoc treasury initiatives, including capital markets activities, TMS implementations, cash pooling structures, and other non-routine or time-sensitive projects.

Basic Qualifications

• Bachelor’s degree and 3+ years of total experience
• Experience in multinational organizations; technology, ecommerce, or retail background preferred
• Strong knowledge of U.S. banking systems, payment rails, cash management practices, and market conventions.
• Demonstrated experience operating within SOX-controlled environments, including documentation, testing support, and audit interaction.
• Experience across payments execution, cash management, forecasting, bank account management, funding, and FX settlements.
• Proficiency with Treasury Management Systems (TMS), ERP-integrated treasury processes, and online banking platforms.
• Fluent in English with strong written and verbal communication skills.
• Ability to work independently, manage competing priorities, and execute with a high level of accuracy and accountability.

Preferred Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or related field.
• 5 years of hands-on treasury operations experience, preferably within a high-growth tech, multinational or complex corporate environment.
• Detail-oriented, execution-driven treasury professional with a strong control mindset.
• Comfortable operating in a regulated, SOX-compliant environment.
• Strong sense of ownership and accountability for end-to-end processes.
• Effective collaborator who can partner cross-functionally and across global teams.
• Thrives in a fast-moving, growth-oriented organization.

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $89K/year in our lowest geographic market to $153K/year in our  highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com

Job Requisition ID: R0072206

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities.

Role Overview

The Marketplace Growth Engineering team is dedicated to the success of third-party sellers on our platform. Our mission is to build the end-to-end, scalable, and intelligent systems that empower sellers to thrive. We create the tools, services, and data platforms that form the backbone of the seller experience, from intuitive user interfaces to high-performance backend processing.

The ideal candidate is a backend engineering expert with extensive experience in building scalable data systems, excellent problem-solving skills, and the ability to own and drive impactful projects from inception to delivery.

What You Will Do

• Design, develop, and automate large-scale, high-performance streaming data processing systems to drive business growth and enhance product experiences
• Build scalable data infrastructure and pipelines using best-in-class software engineering practices
• Develop optimal data models for storage and retrieval, meeting critical product and business requirements
• Take full ownership of projects, ensuring high-quality development and operational health
• Establish and execute short- and long-term architectural roadmaps to meet evolving business needs
• Drive continuous improvements in data platform efficiency, flexibility, and scalability, while maintaining customer trust, performance, and availability
• Contribute to shared data engineering tools and standards to enhance productivity and quality across Growth Engineering and Coupang as a whole
• Functionally decompose complex problems into straightforward, maintainable solutions
• Provide technical leadership across teams, sharing expertise to increase overall productivity and drive technical excellence

Basic Qualifications

• Bachelor's degree in computer science, Electrical Engineering, Math, or a closely related field
• 8 years of experience in backend software development
• Proficiency in Java and the Spring Framework
• Experience working in cloud environments, particularly AWS
• Demonstrated experience in building and maintaining highly available, distributed systems

Preferred Qualifications

• 10 years experience with handling large data volumes in a distributed environment
• Proven success in taking a leading role in building and delivering complex software systems
• Experience working with internet-scale datasets
• Strong communication skills, with the ability to gather requirements and collaborate with users, technical teams, and senior management.
• Experience influencing software engineering best practices across teams
• Hands-on expertise with a wide range of technologies, spanning front-end interfaces to back-end systems
• A customer-first mindset, with the ability to work backward from customer needs to deliver innovative, simple solutions
• 5+ years of experience building data-related products with proficiency in Spark, Flink, Spring, and Java
• Strong expertise in open-source frameworks and technologies, including Spring, AWS, APIs, NoSQL, and Big Data technologies such as Kafka, Elastic search, Iceberg, and ClickHouse
• Exceptional coding skills, with a focus on data structures, algorithms, problem-solving, refactoring, performance optimization, and complexity analysis
• Experience designing, implementing, and maintaining distributed systems at scale, making trade-offs based on business demands
• A self-starter mindset, with the ability to thrive in environments with evolving priorities and unclear requirements
• Comfortable working in an agile, fast-paced environment

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for Sr Staff position ranges from $174K/year to $299K/year. The base pay for Staff position ranges from $164K/year to $282K/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• 6 weeks Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Requisition ID: R0067113