We are seeking a Sourcing Manager, Jewelry to join our growing team. In this role, you will lead vendor relationships to execute and support the sourcing strategies across your region for the Fine Jewelry categories. This is a critical role that will build the foundation of our bags supply chain and report into the Director of Sourcing, Jewelry.

Responsibilities

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analyzing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

Qualifications

Required:

Experience: Minimum 5 years in strategic sourcing, procurement or supply chain management, preferable in the fine jewelry industry for global higher end retailers or brands

Education: Bachelor’s Degree in Business, Supply Chain Management, Operation Management, or a related field

Market Understanding: Deep industrial knowledge of jewel trends, materials and product categories including diamond, lab grown diamond, 14K gold, gold vermeil and silver

Negotiation Skills: Strong negotiation capabilities to secure the best terms with vendors

Analytical Skills: Ability to analyze internal and external data, vendor performance and product quality metrics

Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges

Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving

Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in  written and verbal communication and presentation

Reporting to the Head of Customer Success, the Customer Success Manager Scale (CSMS) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement, and retention across the RightShip product suite. 

The CSM, Scale will focus on the mid-market and long-tail segment of customers that are primed for nurturing and growth. The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The CSM acts as a trusted partner to customers, working closely with Sales, Product, and Support teams to ensure strong implementation, adoption, proactive engagement, and timely contract renewals. 

The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.  

RESPONSIBILITIES

Customer Onboarding and Implementation

• Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services. 
• Coordinate onboarding activities including account enablement, configuration, training and early adoption support. 
• Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions. 
• Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria. 

Customer Engagement and Value Realisation 

• Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services. 
• Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities. 
• Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes. 
• Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner. 
• Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.  

Customer Retention and Account Health 

• Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services. 
• Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals. 
• Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation. 
• Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts. 

Customer Support and Issue Management 

• Serve as the first point of contact for customer queries, product usage questions and service requests. 
• Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently. 
• Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up. 
• Support the delivery of service levels and response standards expected by customers. 

Commercial Collaboration 

• Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services. 
• Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions. 
• Provide insights and context from ongoing customer engagement to support commercial conversations and account planning. 

QUALIFICATIONS, SKILLS & ATTRIBUTES

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline 
• 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles. 
• Experience working with SaaS platforms, digital products or maritime industry solutions is desirable. 
• Strong ability to build relationships with customers and understand their operational needs. 
• Ability to communicate product value and translate technical capabilities into practical customer outcomes. 
• Strong organisational skills and ability to manage multiple customer relationships simultaneously. 
• Ability to collaborate effectively across cross-functional teams. 

Position Description

Data Governance Advisor 

Permanent Full-Time 

Location:  Hanoi 

The Data Governance Team is directly responsible for improving the data maturity of the organisation through the delivery of Data Governance and Data Quality services at an enterprise level. The value that data can create for RightShip and our customers can only be achieved through a strong data foundation and mature organisational capabilities in managing, processing and utilising this data.   

Reporting to the Data Governance Lead, the Data Governance Advisor will play a significant role in supporting RightShip in leveraging data as an asset to ensure data can be used to inform key decisions and deliver valuable outcomes to customers and the wider ecosystem in general. 

You will drive the adoption and success of data governance across the organization by advocating for its importance, implementing frameworks, policies, and procedures, and engaging with stakeholders to monitor and track key governance KPIs. 

Major Responsibilities   

DATA GOVERNANCE 

• Provide subject matter expertise in data management and governance 

• Own the implementation of data governance tool and support the creation and maintenance of a centralized data catalog to improve data discovery, accessibility, and understanding across the organization. 

• Develop and implement data governance policies, procedures, and standards that align with the organization’s goals and regulatory requirements. 

• Work closely with business units and data stewards to establish data quality metrics and continually assess data for accuracy, consistency, and completeness. 

• Collaborate with stakeholders to identify and resolve data quality problems  

• Act as a liaison between business units and tech/date teams to ensure alignment of data governance efforts with organizational goals and operational needs. 

• Collaborate with data stewards to ensure they are effectively managing the data within their domains. This includes helping them understand their roles and providing the necessary tools and processes to succeed. 

• Drive the adoption of emerging technologies, tools, and practices that can enhance data governance, data quality, and overall data maturity within the organization. 

• Work closely with legal, compliance, and privacy teams to ensure that data governance practices align with ethical data use and privacy laws, protecting customer data and building trust. 

• Risk Management and Compliance: Identify potential risks related to data governance, ensuring proactive mitigation strategies are implemented and that data governance aligns with industry standards and regulatory requirements. 

• Data Lineage Tracking: Ensure end-to-end tracking of data lineage to guarantee traceability of data assets, from origin to consumption, providing transparency and trust in data processes. 

LEADERSHIP 

• Build trust and positive culture within RightShip 

• Promote the importance of data governance throughout the organization, ensuring that data management principles are understood and followed. 

• Conduct workshops and training sessions to educate employees on data governance policies, roles, and their responsibilities regarding data. 

• Ensure a safe and inclusive workplace, which engages its employees 

• Drive a customer orientation and service minded approach 

• Ensure a safe and inclusive workplace, which engages its employees 

• Lead and direct staff to ensure achievement of quality and governance targets  

QUALITY AND STANDARDS 

• Ensure office compliance with ISO 9001 and 27001 standards and policies 

• Support the implementation of global processes and instructions 

• Ensure that all procedures and instructions are followed to mitigate any potential risk to RightShip arising from political (e.g. sanctions) or regulatory/ legal compliance requirements on an ongoing basis 

Qualifications, Skills & Experience  

• Demonstrated experience in the data management and data governance domains (3+ years) 

• Solid understanding of data governance practices and principles, business and technology issues related to management of enterprise information assets and approaches related to data protection  

• Proficient in data extraction, manipulation and presentation (SQL and MS Office Suite) 

• You understand, advocate and can clearly articulate for the importance of data governance for a business 

• Excellent written and oral communication skills, with the ability to explain complex concepts in a clear and concise manner. 

• Proven ability to engage with and influence a diverse group of stakeholders. 

Your impact
You are a Staff Software Engineer with experience building large-scale software applications. You will collaborate with other staff and senior engineers to shape and drive the technical direction for the organization and products. Your strong system design skills will aid you in taking a holistic approach to ensuring our products are bulletproof and fault-tolerant, while meeting demanding interactivity and responsiveness requirements. Your customer-obsession leads you to join forces with product and design to imagine and deliver innovative solutions to key customer problems.

Working closely with senior engineers across teams to review their designs and steer them toward more reliable and sustainable outcomes makes you a force multiplier for your team and the teams around you. You are a great collaborator and coach, and will mentor our next set of engineering leaders. You foster a friendly, open, inward-looking culture that encourages everyone to speak their mind and avoid red tape, unnecessary rituals, bureaucracy and politics. You embody our company value of Join Forces, and have zero tolerance for people not willing to work as a team.

As a senior technical contributor, you have a passion for technology, and keep abreast of the latest trends, frameworks, and tools. As a technical leader, you advise our director of engineering on technical strategy for the org, while balancing our business and engineering priorities to help determine the right long-term initiatives and investments.

Come work in an exciting environment where you use your passion, experience, and analytical skills to help bring new solutions to public safety, and leave a positive impact on the world!

What You'll Do
Work Location: This role is based out of our Ho Chi Minh City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Direct Reports: 

• Set a high technical bar for the team through deep technical insights and architecture design reviews
• Mentor software senior engineers across multiple teams
• Work across teams with Product, Design, and Engineering to solve some of our biggest technical challenges within our stack for our customers
• Improve our Engineering process, including long-term thinking, sprint planning and stand-ups
• Build services that adhere to our high bar on availability, performance, and security in this mission-critical space
• Work with the latest open source technologies

What You Bring

• 10+ years of experience in software engineering
• Experience building and scaling complex and impactful software products in a team environment
• Deep skill in driving technical solutions across multiple teams
• Backend cloud experience in managed languages such as Scala, Java, Go, C#, or similar
• Strong experience with relational and NoSQL databases, such as SQL Server and Cassandra
• Experience designing and delivering high-availability, scalable cloud-based systems
• You write beautiful, simple, maintainable code for backend microservices
• You have a track record of setting the technical and organizational direction for a growing engineering team across multiple global locations

Benefits that Benefit You

• Medical, Dental and Vision Insurance 
• Robust Paid Time Off policy 
• Bonuses 
• Lunch allowance 
• Cell phone stipend 
• Free LinkedIn Learning account or Udemy account
• Access to 24/7 online emotional and mental support 
• Gym membership 
• Free parking 
• Stocked fridges and pantries - free coffee, cold beverages, snacks 
• Annual Company Outing Trip 
• Monthly team social activities

SUMMARY 

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

JOB DESCRIPTION

At Aperia, we rely on a dynamic team of IT. We’re seeking a highly motivated and hands-on experienced IT Manager who is ready to work with new technologies and to implement comprehensive IT processes in a forward-thinking organization that’s always pushing boundaries. The successful candidate will be responsible for managing the day-to-day operations of the IT team, provide leading and managing IT activities for supporting Aperia’s products. The ideal candidate has a strong background in team leadership, performance management, on-prem and Cloud transformation experience.

CORE RESPONSIBILITIES

• Oversee all technology operations (e.g. DevOps, CI/CD, systems administration, network administration, desktop support) and evaluate them according to established goals.
• Maintain IT infrastructure including operating systems, Office365, email systems, security and development tools, applications, servers, desktop, laptops, software, hardware, Azure services and Internet connectivity
• Track and maintain hardware and software inventory
• Oversee all cloud services required for FedRAMP High compliance
• Research and evaluate emerging technologies related to Cloud services, and DevOps
• Evaluate current and future technology capabilities and make recommendations to advance products.
• Recommend efficient and cost-effective infrastructure equipment, infrastructure as a service (IAAS), software, and software as a service (SAAS).
• Inspect and monitor use of infrastructure equipment, cloud services, and software to ensure functionality and efficiency.
• Manage IT initiatives by business priority and be able to clearly communicate statuses to management.
• Collaborate with security, database, development teams and other professionals to provide superior service levels to the company.

FUNCTIONAL RESPONSIBILITIES

• Analyze business requirements as a whole and all departments to determine technology needs
• Analyze infrastructure and cloud services need to support a suite of enterprise Software as a Service products
• Analyse technologies, processes, and vendors continually to find areas for improvement
• Ensure IT infrastructure and software services achieve SLAs
• Maintain, monitor and proactive care IT services to keep business continuity and disaster recovery
• Communicate relentlessly with team, manager, leadership, and sponsors to ensure transparency.
• Effectively work on multiple concurrent projects and with multiple competing priorities.
• Conduct training for employees to use software/hardware, to troubleshoot issues and provide technical support when needed

REQUIRED SKILLS

Technical

• 5+ of experience in IT management
• Azure cloud infrastructure (VDI, DevBox, AD Connect, networking)
• Infrastructure as code, platform engineering (terraform, bicep, configuration management)
• On-premises infrastructure (Windows Server, VMware, networking)
• Cisco ASA/Firepower configuration
• PCI DSS or similar compliance frameworks (ISO 27001, SOC 2, etc)
• Patch management and change control
• Backup and disaster recovery

• IT team management (local and remote coordination)
• Cross-functional collaboration with DevOps and project teams
• Vendor management
• Communication with US-based leadership
• Adaptability and flexibility
• Resilience

• Helpdesk and support services oversight
• Documentation and knowledge management
• Process improvement and automation

THINGS THAT WILL SEPARATE YOU FROM THE REST

• Experience in working with global teams to lead IT initiatives.
• Experience with K8s.

EDUCATION

• BSc/BA, preferred in Information Technology, System 

ELIGIBILITY REQUIREMENTS

• Must be willing to submit to a background investigation and drug test as part of the selection process. 

JOB TYPE

• Full-Time 

SCHEDULE

• Monday to Friday 

WORK LOCATION

• The Six8 Building: 24-26 Phan Dinh Giot, Ward 2, Tan Binh District, Ho Chi Minh City

BENEFITS

• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Childcare assistance
• Education reimbursement

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. 

Principals only. Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers. 

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

At Aperia, we rely on a dynamic team of IT. We’re seeking a (Senior/Middle) System Administrator who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. This person will have mainly System/Infrastructure responsible. The ideal candidate is also able to cover Network/Security areas and Help Desk tasks (when required).

Core Responsibilities

• Troubleshoot incident report, updating information and restoring/delivering service request IT service(s) within Operation Level Agreements / Service Level Agreement.
• Analyze, collaborate and resolve the root causes in problem task.
• Create, implement and document in authorized change. Also attending CAB’s meetings when required.
• Overview and update CMDB is accurate and up to date.
• Evaluate, present and discuss with line manager on Objective and Key Results (OKRs)/KPI method monthly and quarterly.
• Work on flexible shift patterns (on called duty or onsite) to deliver 247 IT Managed services, with Customer service mindset, when required.

Functional Responsibilities

• Comply and contribute to IT policies, standards, SOP and guidelines.
• Act as a team player with other internal departments/teams, on technical views, to offer and convince requester to follow best practice designing and continue improvement solutions.
• Self-study and propose valuable training courses (soft and hard skill) and technology trending to manager.
• Volunteer to conduct internal training and working with sharing knowledge spirit.
• Compliance with Conversation, Feedback and Recognitions (CFRs) method to build up company’s culture.
• Communicate and network with 3rd partner’s experts in escalated situations.
• Deliver acceptance into service into operational state.
• Assist and contribute on-going projects if required.

Technical Skills

• Good command of spoken and written English
• Int'l certified or hand-on >= 3 years’ experience providing administrative and technical support to enterprise level clients
  • Cloud technologies, in at least TWO of the below areas
    • Private:
      • VMWare: ESXi, vSphere, vMotion, HA, DRS, FT, SRM…
      • Microsoft Hyper-V: OS, SCCM…
      • Other platforms.
    • Public:
      • Int’l provider: Azure, AWS, IBM, Google, Salesforce, Fujitsu…
      • Local provider: CMC, Viettel, FPT, VNPT…
  • Enterprise level support environments, in at least FOUR of the below areas
    • Application/System Services:
      • AD, DNS, DHCP, file sharing, print, web and email.
      • Unified Communications & Collaboration Sys.: PBX, conference and message services.
      • Office 365 or other online services.
    • OS series: Windows Server, Unix & Linux server.
    • Physical devices:
      • Server Device (non-blade/blade): IBM, Dell, HP, Cisco or other servers with console technologies, such as: IMM, iDRAC, iLO…
      • End user device: PC, office equipment, mobility device…
    • Network
      • LAN: wired (access switch), wireless (access point) …
      • WAN: connection (FTTH, leased line), router, VPN, Load Balancer…
    • Security
      • Total Visibility: ACS, CCTV, RADIUS, monitoring, Proxy…
      • Complete Control: firewall, WAF, antispam, WSUS patching, McAfee, Symantec, TrendMicro, BitLocker, SafeGuard, MFA…

Things that will separate you from the rest.

• Experience in leading team.
• ITIL qualification or awareness of the ITIL processes and ticket systems (ServiceNOW, Atlassian, TOPdesk, ZenDesk…).
• Experience in a multi-client solutions provider with or without legacy systems.

Education or Certifications

• BSc/BA, preferred in Information Technology, System 

Job Type

• Full-Time

Work Location (Hybrid)

• The Six8 Building, 24-26 Phan Dinh Giot Street, Ward 2, Tan Binh District, HCMC

Benefits

• Health insurance 
• Dental insurance
• Life insurance
• Paid time off
• Parental leave
• Childcare assistance
• Education reimbursement

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

THE ROLE

Insert Role Title

We are seeking a Sourcing Manager for denim bottom category to join our growing team. This role will be instrumental in building a resilient, high-performing denim supply chain that enables rapid growth, strong margins, and best-in-class product quality.

Responsibilities

Supply Chain, Denim Sourcing Strategy & Partner Management

Develop and execute the end-to-end supply chain and sourcing strategy with a strong focus on denim apparel categories, across woven, knit, and stretch fabrications. Implement a multi-sourcing approach to ensure supply resilience, scalability, and cost efficiency.

Identify, onboard, and develop denim-focused manufacturing partners aligned with Quince’s direct-to-consumer (D2C) model. Coach partners to operate within a rapid replenishment, Manufacturer-to-Consumer (M2C) environment, emphasizing speed, flexibility, and quality.

Educate sourcing partners on the Quince Operating System (OS), including:

• Operational Excellence: Driving short lead times, agile production, and consumer-first execution

• Financial Model: Delivering margin-accretive performance and strong Return on Invested Capital (ROIC)

• Technical Integration: Effective utilization of the Vendor Portal and digital workflows

Operational Excellence & Business Growth

Drive continuous improvement across key performance metrics, with particular focus on denim production quality and speed:

• Quality: Maintain defect rate below 0.5%

• Speed & Accuracy: Achieve replenishment lead times under 14 days

• Availability: Ensure in-stock rate above 99%

• Financial Impact: Deliver margin-accretive sourcing outcomes

Partner closely with Merchandising and Product Development (PD) teams to lead denim catalog expansion, launching new washes, fits, styles, and fabric innovations through the New Product Creation (NPC) process.

Conduct structured Quarterly Business Reviews (QBRs) with sourcing partners, focusing on strategic alignment, denim category performance, operational excellence, continuous improvement opportunities, and future growth plans.

Qualifications

• 15+ years of experience at the Director level or above in Strategic Sourcing, Procurement, or Supplier Management within the apparel industry, preferably supporting major US-based retailers or DTC brands, with strong exposure to denim categories.

• Established global factory network across key apparel categories (with strong emphasis on denim, woven, knit, and sweater knit fabrications), spanning APAC, ISC, and EMEA regions.

• Strong product-driven mindset, leveraging factory and vendor expertise to support product design, cost engineering, and commercialization. Deep knowledge of denim materials, washes, and localized fabric sourcing within key regions is highly preferred.

• General Manager (GM) mindset with hands-on supply chain and manufacturing experience, including lean manufacturing, just-in-time (JIT) production, and operational excellence.

• Deep understanding of cost structures within denim/apparel categories, with proven ability to drive cost savings through clean-sheet costing, strategic negotiations, and supplier optimization.

• Highly organized, analytical, and execution-focused, with strong problem-solving skills and a continuous improvement mindset.

• Curious, adaptable, and proactive in navigating ambiguity and change; open to new perspectives and ways of working.

• Strong business acumen with an interest in leveraging technology and AI-enabled tools to enhance sourcing efficiency and decision-making.

• Excellent written and verbal communication, presentation, and stakeholder engagement skills.

• Bachelor’s degree required; advanced degree preferred.

The Opportunity

As an Air Operations Associate, you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track.

This role combines hands-on operations, customer service, and documentation work — helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway.

What You’ll Do

• Execute end-to-end air shipments :
  • Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided.
  • Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required
  • Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly.
  • Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement
  • Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors’s standards and services.
  • Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs.
  • Handle customers statistics and reports or any special request for improve system.
• Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data.
• Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience.
• Drive improvement: Identify and suggest process enhancements to increase efficiency and quality.
• Take ownership: Support teammates and take on additional tasks when needed/ required.

What We’re Looking For

• Bachelor’s degree in logistics, supply chain, business, or related fields.
• 1–2 years of experience in air operation or related roles in freight forwarding/logistics.
• Fluent in Vietnamese, with good written and spoken communication. Good communication of written and spoken English.
• Detail-oriented, structured, and eager to learn global supply chain operations.
• Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times.
• We are looking for candidates who are flexible and open to work on weekends.

What You’ll Gain

• Deep expertise in air freight operations (imports, exports, intermodal).
• Hands-on exposure to international logistics systems (carriers, customs, warehouses).
• Opportunity to grow into Senior Associate, Team Leader, or Account Management roles as Flexport Vietnam scales.
• Be part of a fast-growing international company with training and development from global experts.

The Opportunity

As a Senior Air Operations Associate, you’ll handle complex airfreight cases while guiding a small team to deliver consistent, high-quality execution. This role is ideal for experienced operators ready to step into leadership — solving problems, coaching teammates, and driving process improvements to build the next generation of operations leaders in Vietnam.

What You’ll Do

In this role, you’ll keep our airfreight operations running smoothly while leading a small team to deliver great results. You’ll solve problems, guide teammates, and make sure shipments move on time with accuracy and care.

• Coordinate and implement airfreight operations aligned with company strategy, global policies, and customer requirements.
• Act as the first escalation point for all shipments exceptions
• Coach and mentor team members to ensure SOP compliance, productivity, and continuous improvement.
• Maintain high data accuracy and milestone updates in Flexport systems to meet KPIs and SLAs.
• Support new projects such as carrier integrations, client onboarding, and system/process upgrades.
• Monitor and review vendor performance, providing feedback and solutions to improve service quality.
• Oversee billing accuracy and cost control, resolving invoice disputes promptly.
• Build strong relationships with customers, internal stakeholders, and external service providers.
• Supervise a small team of associates and collaborate closely with other departments.
• Step in as acting squad lead when required, preparing for future leadership roles.

What We’re Looking For

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field.
• 3–7 years of experience in freight forwarding, or logistics operations.
• Strong understanding of air freight processes and import/export handling.
• Fluent in Vietnamese; comfortable communicating in English (written & spoken).
• Experience coaching or mentoring junior teammates.
• Detail-oriented, proactive, and able to handle multiple shipments under pressure.
• Customer-focused mindset with strong problem-solving skills.

What You’ll Gain

• Opportunity to lead a small squad and grow your leadership skills.
• Hands-on experience in Vietnam’s air freight operations with Flexport’s global network.
• Clear career path to Team Leader or Manager roles as Flexport Vietnam scales.
• Exposure to global systems, tools, and best practices in logistics.

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

Your Impact

You’ll be part of an engineering team, participate in multiple activities to develop features of Axon’s camera products from inception, through design, development, and release. You live and breathe device software that require high stability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you as of a senior engineer.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software Engineering Manager
Responsibilities:

• Design, develop, and deploy new features for Axon’s camera systems in in a secure, privacy preserving way.
• Coordinate across teams on a breadth of platforms including desktop, mobile applications, and backend services.
• Set a high technical bar for the team through code and architecture design reviews.
• Participate in technical issues troubleshooting and solving of the team.
• Resolve ambiguity in product requirements potentially resolve conflicting requirements.
• Mentor and coach junior engineers.

What you bring

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• 2 years experience of professional embedded software development. Understanding of computer science fundamentals in data structures, algorithms, run-time analysis, object-oriented design and code quality verification.
• Solid programming skills, and programming language experience with C/C++, Golang.
• Experience with embedded Linux development, writing unit test, integration and/or system level tests.
• Strong in embedded software problems troubleshooting and solving skills.
• Have knowledge of embedded networking tech stack (network protocols TCP/IP, UDP, Bluetooth, DNS, WiFi, etc.).
• Ability of quick learning and adapt to new technologies and systems.
• Good English communication.

Referred

• Master’s Degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• Familiarity with CI/CD tools (such as Jenkins, TeamCity), source code repositories (i.e. Git), Jira
• Knowledge of security in computing.
• Yocto experience.
• Agile Software Development Lifecycle methodology.

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

The Position 

We are seeking a highly skilled and forward-thinking Automation QA Engineer to join our OESIS Framework team. This role focuses on ensuring the quality, reliability, and integration of our OESIS across diverse environments through an automation-first and AI-driven testing approach. 

You will design intelligent test systems, validate OESIS behavior at system and integration levels, and leverage AI/ML techniques to enhance test effectiveness and efficiency. 

What you will be doing: 

Automation & OESIS Quality Engineering 

• Design, develop, and maintain scalable automated test frameworks for OESIS validation (preferably using Robot Framework and Python). 

• Drive an automation-first testing strategy for OESIS components and integrations. 

• Ensure high test coverage across: 

• Functional and regression testing 

• API and integration testing 

• System-level and compatibility testing 

• Analyze test results, identify defects, and work closely with developers to resolve issues. 

AI-First Testing Innovation 

• Apply AI/ML techniques to improve test coverage, defect detection, and test maintenance. 

• Explore and implement: 

• Intelligent test generation 

• Self-healing automation 

• Smart test selection and failure analysis 

• Continuously evaluate new AI-driven testing tools and approaches. 

Shift-Left & Agile Collaboration 

• Collaborate early with developers and product managers to improve testability and define quality criteria. 

• Contribute to test strategy, design reviews, and requirement analysis. 

• Actively participate in Agile/Scrum ceremonies and align testing with sprint goals. 

OESIS & Integration Testing 

• Validate OESIS functionality across different operating systems, environments, and third-party integrations. 

• Perform API testing (RESTful services) using tools like Postman or custom scripts. 

• Ensure OESIS reliability, backward compatibility, and ease of integration for customers. 

CI Integration & Continuous Testing 

• Integrate automated tests into CI pipelines (e.g., Jenkins, GitHub Actions). 

• Support continuous testing practices to ensure fast and reliable feedback cycles. 

Quality & Continuous Improvement 

• Investigate and reproduce customer-reported OESIS issues. 

• Continuously improve automation frameworks, test coverage, and QA processes. 

• Promote a quality-first mindset within the team. 

What We Need From You 

• Proven experience as a QA Automation Engineer (2 years minimum). 

• Strong experience building or maintaining automation frameworks (Robot Framework preferred, or similar tools) (2 years minimum). 

• Solid programming skills in Python (or Java/Groovy) (2 years minimum). 

• Strong understanding of software testing methodologies (functional, regression, exploratory). 

• Hands-on experience with API testing. 

• Experience with CI pipelines and version control (Git) (1 years minimum).. 

• Experience working in Agile/Scrum environments. 

• Strong analytical and problem-solving skills with attention to detail. 

• Good English communication skills is a plus. 

AI-Focused Skills (Highly Preferred) 

• Understanding of AI/ML concepts in software testing. 

• Experience applying AI tools to improve testing efficiency or coverage. 

• Interest in building AI-driven QA practices. 

It Would Be Nice If You Have 

• Experience testing SDKs, libraries, or system-level software. 

• Knowledge of cross-platform testing (Windows, Linux, macOS). 

• Experience with performance or reliability testing (e.g., JMeter). 

• Familiarity with debugging tools and logs for low-level/system issues. 

• Bachelor’s degree in Computer Science, Software Engineering, or related field. 

About the Role

The AI Integrations team builds the tools that bring AI into Telnyx's core products — think voice agents, intelligent messaging, and real-time AI features that improve our customer experience. We need a strong fullstack engineer to help us move faster.

This is a mid-level IC role. You'll own features end-to-end: building React interfaces, writing Node.js services, wiring up databases, and shipping things that work. AI experience isn't required — you'll pick that up here. What matters is that you can build solid fullstack products and want to learn.

What You'll Work On

• Fullstack features across our AI product suite — frontend to database
• Integrating LLMs and AI capabilities into real world applications (with support from the team)
• Building interfaces that make complex AI tools feel simple
• Shipping iteratively — we value working software over perfect plans

Tech Stack

Core (you should know this well):
React 18+, TypeScript, Tailwind CSS, Node.js, PostgreSQL, Prisma, TanStack Query, Docker, Kubernetes

Bonus (nice to have, happy to teach):
Next.js 15+, LLM integration, LangChain/LangGraph RAG/Embeddings, Vector Databases, MCP, WebSockets, WebRTC, Radix UI, Shadcn UI, Framer Motion

What We're Looking For

You're genuinely comfortable across the stack — not a frontend dev who can "do backend" or vice versa. You've built and shipped real features. You take ownership, communicate clearly, and don't need hand-holding.

AI interest is a plus, but we'd rather have a strong fullstack engineer who's curious than an "AI enthusiast" who can't ship.

We move fast on modern web tooling (React/Next, TypeScript, Tailwind). Expect frequent upgrades.

Values

• Ownership — you see things through
• Collaboration — you work well with others and communicate proactively
• Adaptability — comfortable with ambiguity and changing requirements
• Growth mindset — eager to learn, takes feedback well


#LI-KG1 #LI-VIETNAM
#LI-INDIA

The Position

We are looking for an experienced Solutions Architect professional to drive the growth and adoption of OPSWAT’s MetaDefender NetWall across the APAC region.

MetaDefender NetWall enables secure, real-time data transfer between networks of different security classifications, helping protect critical OT environments and industrial systems from network-borne cyber threats.

In this role, you will act as the Subject Matter Expert (SME) for the NetWall product line, partnering closely with sales, product, and engineering teams to deliver innovative solutions to customers operating in critical infrastructure sectors such as energy, manufacturing, transportation, and government.

You will combine deep technical expertise in networking and OT environments with business development insight to identify new market opportunities, support complex customer engagements, and influence the product strategy for future growth.

This role is based in APAC and requires regional travel to support customer engagements, industry events, and partner development activities.

What You Will Be Doing

Technical Leadership & Customer Engagement

• Serve as the technical expert for MetaDefender NetWall across the APAC region.
• Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
• Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
• Guide customers through prequalification, architecture design, and deployment planning.

Market Development & Strategy

• Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
• Develop business cases, technical requirements, and market insights to support product expansion.
• Collaborate with the product team to translate customer needs into product enhancements and roadmap input.

Sales Enablement & Partnerships

• Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
• Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
• Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.

What We Need From You

• 7+ years of experience as a Solutions Architect, Pre-Sales Engineer, Network Architect, or similar technical customer-facing role
• Strong expertise in data networking technologies and protocols, including BGP, routing, and SD-WAN architectures
• Solid background in Operational Technology (OT) environments and familiarity with industrial control systems (ICS) and common industrial protocols
• Proven ability to translate complex technical solutions into clear business value for customers
• Experience leading Proof-of-Concept engagements and technical solution design
• Strong skills in technical documentation, requirements definition, and business case development
• Excellent presentation and communication skills, with the ability to engage both technical engineers and executive stakeholders
• Willingness and ability to travel across the APAC region (approximately 25–30%) to support customer meetings, technical workshops, industry conferences, and partner engagements.

The Position

We are seeking a talented and motivated Software Engineer (C++) to join our growing Technology Office team.

You will contribute to building and innovating high-performance, cutting-edge technologies and solutions that power our products across on-premise, cloud, and hybrid environments. Working with modern toolchains and frameworks, you’ll help deliver secure, scalable, and efficient software that makes a real impact.

As part of a truly global engineering team (with colleagues in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you’ll collaborate closely with talented engineers worldwide—both locally in Ho Chi Minh City and remotely—while enjoying the support of an international, high-performing culture.

What You Will Be Doing

• Collaborate closely with the Engineering Manager and Romania-based team on planning, architecture, design, development, and maintenance of high-quality applications
• Analyze business and technical requirements, define system features, and translate them into robust, maintainable functionality
• Write clean, efficient C++ code; conduct thorough code reviews; and develop comprehensive unit tests
• Create and maintain clear technical documentation for code, architecture, and processes
• Proactively identify and implement improvements in performance, security, reliability, and developer experience
• Mentor junior engineers and share best practices across the global team
• Partner with distributed engineering teams to deliver secure, up-to-date, and high-performing software

What We Need From You

• 3+ years of professional software engineering experience
• 3+ years of hands-on experience with modern C++ (strong preference for C++17/20 expertise)
• Solid proficiency with CMake and GCC toolchain
• Deep understanding of:
  • Multithreading, atomics, synchronization primitives, thread pools, and producer-consumer patterns
  • Lock contention mitigation and race condition prevention
  • CPU/memory profiling tools (e.g., perf, VTune, Valgrind, flame graphs)
  • Cache behavior, memory layout, allocation strategies, and performance implications
• Proven track record of optimizing performance-critical code paths
• Experience with CI/CD pipelines (ideally TeamCity)
• Basic working knowledge of AWS services (S3, API Gateway, DocumentDB)
• Good understanding of OS-level concepts (file systems, processes) on both Windows and Linux
• Experience with Docker/containerization
• Strong grasp of design patterns, OOP principles, and clean code practices
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Experience in cybersecurity domains: antivirus (AV), endpoint detection & response (EDR), sandboxing, or malware analysis
• Low-level optimizations (SIMD, intrinsics, cache-friendly data structures)
• Exposure to machine learning frameworks or concepts
• Knowledge of compression algorithms, custom parsers, or binary formats
• Experience or strong interest in Rust (we’re actively expanding into Rust and value engineers eager to learn/contribute)

Why You’ll Love Working Here

• Stable, fast-growing international company with an impressive global customer base
• Highly professional, collaborative, and diverse team across multiple continents
• Challenging, high-impact projects with real ownership and visibility
• Cutting-edge technology stack and continuous investment in modern tools & practices
• Attractive, modern office environment in Ho Chi Minh City
• Opportunities for growth, mentorship, and international exposure

The Position

We are excited to welcome a motivated Associate Software Engineer (C++) to our expanding Technology Office team in Ho Chi Minh City.

In this entry-to-mid-level position, you will contribute to the development and enhancement of high-performance software solutions that support our products across on-premise, cloud, and hybrid deployments. You'll work with modern and supporting tools to build reliable, efficient code as part of impactful projects.

Joining a collaborative global team (with members in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you'll gain hands-on experience working closely with senior engineers—both locally and remotely—in a supportive, international environment that values growth and innovation.

What You Will Be Doing

• Work under guidance from the Engineering Manager and Romania-based team to plan, design, implement, and maintain software features and applications
• Review requirements, contribute to feature design, and implement clean, maintainable code
• Write and maintain unit tests; participate in code reviews to ensure quality and best practices
• Create and update technical documentation for your work
• Help identify opportunities for code improvements and participate in team discussions on enhancements
• Collaborate with global engineers to deliver secure, reliable, and performant software
• Grow your skills through mentorship, pair programming, and exposure to advanced systems topics

What We Need From You

• Good foundation in Software Engineering principles
• Good knowledge of modern C++ (preferably C++17/20)
• Familiarity with CMake and the GCC toolchain
• Basic to good understanding of:
  • Multithreading concepts, atomics, and synchronization primitives
  • Thread pools and producer-consumer patterns
  • Common approaches to avoiding lock contention and race conditions
• Has experience with Docker/containerization
• Good knowledge of Semantic Versioning (SemVer) and Git Submodules for dependency management
• Experience or familiarity with CI/CD pipelines (TeamCity preferred)
• Solid grasp of design patterns, OOP principles, and writing clean, readable code
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Understanding of OS-level file and process behavior on Windows and/or Linux
• Experience or strong interest in Rust — we are expanding Rust usage and especially value candidates excited to learn and contribute to Rust components
• Basic exposure to performance concepts (e.g., simple profiling, memory allocation awareness)
• Familiarity with AWS basics (S3, API Gateway, DocumentDB) or similar cloud services
• Any background in cybersecurity (AV, EDR, sandboxing), compression, parsers, SIMD, or ML concepts

Why You’ll Love Working Here

• Stable, growing international company with a strong global customer base
• Supportive, professional, and diverse team spanning multiple continents
• Real challenges and meaningful ownership on cutting-edge projects
• Modern technology stack with opportunities to learn advanced systems programming
• Comfortable office in Ho Chi Minh City
• Mentorship, career growth, and exposure to international collaboration

The Position

We are excited to welcome a motivated Associate Software Engineer (C++) to our expanding Technology Office team in Ho Chi Minh City.

In this entry-to-mid-level position, you will contribute to the development and enhancement of high-performance software solutions that support our products across on-premise, cloud, and hybrid deployments. You'll work with modern and supporting tools to build reliable, efficient code as part of impactful projects.

Joining a collaborative global team (with members in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you'll gain hands-on experience working closely with senior engineers—both locally and remotely—in a supportive, international environment that values growth and innovation.

What You Will Be Doing

• Work under guidance from the Engineering Manager and Romania-based team to plan, design, implement, and maintain software features and applications
• Review requirements, contribute to feature design, and implement clean, maintainable code
• Write and maintain unit tests; participate in code reviews to ensure quality and best practices
• Create and update technical documentation for your work
• Help identify opportunities for code improvements and participate in team discussions on enhancements
• Collaborate with global engineers to deliver secure, reliable, and performant software
• Grow your skills through mentorship, pair programming, and exposure to advanced systems topics

What We Need From You

• Preferred 1 year of professional experience in software engineering
• Hands-on experience with modern C++ (strong preference for solid C++17/20 knowledge)
• Proficiency with CMake and GCC toolchain
• Basic to good understanding of:
  • Multithreading concepts, atomics, and synchronization primitives
  • Thread pools and producer-consumer patterns
  • Common approaches to avoiding lock contention and race conditions
• Practical experience with Docker/containerization
• Strong knowledge of Semantic Versioning (SemVer) and Git Submodules for dependency management
• Experience or familiarity with CI/CD pipelines (TeamCity preferred)
• Solid grasp of design patterns, OOP principles, and writing clean, readable code
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Understanding of OS-level file and process behavior on Windows and/or Linux
• Experience or strong interest in Rust — we are expanding Rust usage and especially value candidates excited to learn and contribute to Rust components
• Basic exposure to performance concepts (e.g., simple profiling, memory allocation awareness)
• Familiarity with AWS basics (S3, API Gateway, DocumentDB) or similar cloud services
• Any background in cybersecurity (AV, EDR, sandboxing), compression, parsers, SIMD, or ML concepts

Why You’ll Love Working Here

• Stable, growing international company with a strong global customer base
• Supportive, professional, and diverse team spanning multiple continents
• Real challenges and meaningful ownership on cutting-edge projects
• Modern technology stack with opportunities to learn advanced systems programming
• Comfortable office in Ho Chi Minh City
• Mentorship, career growth, and exposure to international collaboration

The Position

OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled AI Engineer (Middle Level) to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights go-to-market platform with various enterprise systems.

In this role, you will work closely with the Digital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to integrate AI capabilities across CRM and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.

What You Will Do

• Development of AI Insights - Go-To-Market Platform:
  • Design, build, and evolve AI Insights, OPSWAT’s in-house, AI-powered go-to-market platform built on CRM and enterprise data.
  • Architect and implement multi-agent AI systems that analyze GTM data to:
    • Identify customer buying intent, readiness, and deal momentum
    • Prioritize customer accounts and opportunities with clear, explainable reasoning
    • Detect pipeline risk, slippage, and growth opportunities across sales and marketing
  • Develop and maintain data pipeline to transform raw CRM data into decision-ready signals, metrics and insights used by AI agents.
• Development of Chatbot Platform:
  • Design, build and maintain OPSWAT AI Assistant - our chatbot framework to build chatbot systems.
  • Continuously improve Agentic RAG, MCP services and data pipeline for enterprise data systems.
  • Fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
  • Fine-tune SLM model for intention classification, agentic tool calling, etc.
• Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions.

What We Need From You

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
• Experience in multi-agent orchestration framework (e.g. LangGraph, AutoGen, Agent Framework, ...).
• Experience in RAG architectures and Vector databases (e.g. Azure AI Search, Pgvector, Weaviate, ...).
• Experience in fine-tuning or instruction-tuning LLMs.
• Solid understanding of software development methodologies (Agile, Scrum, etc.).
• Good communication, collaboration, and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in one or more of the following programming languages: Python, React, Typescript.

It Would Be Nice if You Have

• Certifications in AWS and Azure architecture.
• Experience in backend-end development.
• Experience in CI/CD pipelines and cloud production deployment (Azure, AWS or GCP).

JOB SUMMARY

Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.

Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.

Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience. To support more complex, high-impact customer scenarios, you may also engage customers directly via video calls to troubleshoot technical issues in real time and accelerate resolution, particularly in advanced or enterprise-level cases.

In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.

ESSENTIAL JOB FUNCTIONS

• Take on more complex tasks and responsibilities (compared to Technical Support Engineer I), including handling escalated support tickets and troubleshooting more challenging issues independently.
• Manage cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team.
• Meet or exceed customer expectations on response quality and SLA within our ticketing platform and live chat.
• Educate customers on product features, functionalities, and best practices.
• Maintain a positive, empathetic, and professional attitude in all customer interactions.
• Collaborate with tech support, sales representatives, and partner account managers to resolve issues efficiently and effectively.
• Contribute to identifying inefficiencies in support processes and suggest improvements to enhance productivity and customer satisfaction.
• Assist in training the Technical Support Engineer I and provide mentorship as needed.
• Handle customer escalations from Technical Support Engineer I, addressing concerns promptly and professionally to ensure customer satisfaction.
• Participate in customer video calls when appropriate to troubleshoot complex technical issues live, helping reduce back-and-forth communication and speed up resolution for high-priority or advanced customer cases.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
• 3+ years of Technical Support Engineering experience.
• Thorough knowledge with consuming RESTful and GraphQL APIs.
• Working knowledge of at least one modern JavaScript framework such as Vue.js, React, Next.js, or Nuxt.js and their fundamental principles.
• Ability to debug and troubleshoot applications built with modern JavaScript frameworks.
• Thorough knowledge of JavaScript and its modern syntax and features. Experience with Typescript is a plus.
• Working knowledge of HTML and CSS.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Fluent in English with excellent verbal and written communication and interpersonal skills.
• Experience troubleshooting complex technical issues in real time with customers or internal stakeholders (e.g., via screen sharing or video calls) is a plus.
• Remote working experience.
• Well organized, self-starter, has excellent work ethic, and pays attention to detail.
• A proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principle.
• Ability to work independently with little direct supervision.
• Real passion for solving issues and challenges.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

ADDITIONAL INFORMATION

Great fit if you: enjoy helping customers solve real problems, can explain technical concepts in plain language, and get satisfaction from owning an issue end to end.

Not the right role if you: are primarily looking to build or ship product features, prefer working in a pure engineering environment, or have limited experience in customer-facing roles.

Job Details

• 💼 Revenue team 
• 📍 Vietnam
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Vietnamese 

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Summary 

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

Job Description 

At Aperia, we rely on a dynamic team of Human Resources personnel to support our ever-evolving employee population. We’re seeking a Senior Talent Acquisition who is responsible for collaborating with current Talent Acquisition team for end-to-end recruitment process for IT positions, focusing on senior level. The ideal candidate will have a strong background in technical recruiting and a proven track record of finding and engaging top IT talent. This role requires close collaboration with hiring managers and the Talent Acquisition team to ensure a smooth and efficient recruitment process.

Core Responsibilities 

• Collaborate with TA and Hiring Managers:
  • Work closely with Talent Acquisition (TA) teams and hiring managers to understand the specific technical requirements for each role.
  • Develop and maintain strong relationships with stakeholders to ensure alignment on recruitment strategies and goals.
• Find and Engage Top IT Talent:
  • Source and connect with highly skilled IT professionals through various channels, including job boards, social media, networking events, and referrals.
  • Utilize advanced sourcing techniques to identify and attract passive candidates.
• Manage Candidate Pipelines:
  • Oversee the recruitment process, ensuring a seamless journey from sourcing candidates to their placement.
  • Maintain and update candidate databases and tracking systems to ensure accurate and up-to-date information.
• Conduct Interviews and Assessments:
  • Perform initial screenings and assessments to evaluate candidates’ suitability for technical roles.
  • Coordinate and schedule interviews with hiring managers and other stakeholders.
• Ensure a Positive Candidate Experience:
  • Provide timely and constructive feedback to candidates throughout the recruitment process.
  • Ensure a positive and professional candidate experience from initial contact to onboarding.

Functional Responsibilities 

• Propagate an environment of attention to detail and organizational skills.
• Communicate relentlessly with team, manager and leadership, to ensure transparency in all talent initiatives.
• Identify and implement key talent performance metrics and monitoring solutions to measure success.
• Excellent inter-personal and communication skills, able to engage with users and stakeholders across disciplines, verbally and in writing.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail.
• Use the highest levels of professionalism, diplomacy in working relationships across teams. 

Technical Skills 

• At least 5 years’ experience in talent acquisition, focusing on IT talent in recent 3 years.
• Proven experience in attracting and onboarding top IT talents for high-demanding requirements, including senior/principal/lead positions that require multiple programming language comprehension.
• Possess strong network connections among IT communities, in Vietnam and particularly in Ho Chi Minh city.
• Knowledge and insights on the Vietnam IT talent market, including talent availability, market trends, and competitive intelligence. 
• Demonstrated experience in employer branding, recruitment marketing, and utilizing social media and other channels for talent attraction.
• Data-driven mindset, using metrics and analytics to evaluate recruitment performance, identify areas for improvement, and optimize recruitment strategies 
• Excellent communication in both English and Vietnamese; be able to build and maintain close relationships with candidates, hiring managers, and other stakeholders.  

Things that will separate you from the rest 

• Degree in IT-related field.  
• In-depth understanding of IT roles, technologies, trends, ability to assess technical skills.  
• Previous experience working with C-level as hiring managers is highly desirable. 

Eligibility Requirements 

• Must be willing to submit to a background investigation and drug test as part of the selection process. 

Job Type 

• Full-time 

Schedule 

• Monday to Friday 

Work Location

• The Six8 Building: 24-26 Phan Dinh Giot, Tan Son Hoa Ward, Ho Chi Minh City

Benefits

• Health insurance  
• Dental insurance 
• Paid time off 
• Parental leave 
• Childcare assistance 
• Education reimbursement 

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Role- PD Manager, Footwear

Responsibility:

●    Development Timeline Ownership & Acceleration
Own and actively manage the day-to-day product development timeline across new products, color and size extensions, vendor transitions, and refreshes.
Ensure programs progress within the 16-week cycle target by tracking milestones, escalating risks early, and driving timely decision-making across teams.

●    Cross-Functional Workflow & Orchestration
Serve as the central point of coordination across Merchandising, Sourcing, Fit, Technical Development, Materials, QA, Creative, and Vendors.
Ensure all parties are aligned on development status, next steps, and dependencies at every stage of the lifecycle.

●    Build Sheet Handoff and Coaching
Ensure all required product documentation is accurate, complete, and ready prior to vendor handoff. This includes technical specification sheets, build documentation, testing requirements, fit inputs, and any supporting materials needed for vendor execution. Ensure vendors understand and translate it correctly. 

●    Sample Development & Tracking Discipline 
Coordinate and track all sample requests, shipments, inbound reviews, fit requests, and revisions. Drive efficiency in sample development by maintaining momentum, minimizing rework, and supporting the target of ≤2.0 sample rounds per product.

●    Approvals, Feedback Loops & Testing Coordination 
Facilitate timely product reviews and approvals by Merchandising, Fit, and Technical teams. Track testing requests and results, ensuring products complete required performance or quality testing and that outcomes are clearly communicated to all stakeholders.

●    In-Country Development Trip Management
Run in-person country development trips with Global Merchants and Global Fit teams to accelerate decision-making, resolve issues at the source, and strengthen vendor execution.

●    Production & Launch Readiness Coordination
Support timely staging of materials and finished-goods production in partnership with Sourcing. Coordinate on-time delivery of photo samples to Creative teams to ensure marketing readiness and launch timelines are met.

●    Tools, Systems & Process Hygiene
Maintain clean, accurate, real-time data across all product development systems, including the Product Catalog and tracking tools. Ensure systems reflect current status, ownership, and next actions to support transparency and fast execution.

Travel Expectations (Core Role Requirement)

This role is factory-based with heavy travel and requires consistent presence at vendor sites.

●    Travel Frequency: Up to 4 days per week on-site at factories
●    Regions: Key sourcing regions, depending on vendor base
●    Duration: Ongoing, embedded travel rather than occasional trips
●    Work Style: Hands-on, in-person coordination within sample rooms and factory offices

Requirement:

●    >8 years in product development or factory-facing roles
●    Strong category expertise 
●    Strong experience working directly with factories and sample rooms
●    Comfortable operating independently on-site
●    Highly organized, detail-oriented, and execution-focused
●    Clear communicator across language, cultural, and functional boundaries

Enterprise Customer Solutions Manager

Company Introduction

Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and data products. Persefoni is creating an all-in-one platform that allows organizations to measure, analyze, and reduce their Enterprise Carbon Footprint. Our goal is to provide our customers unprecedented visibility and insights into the impact their organization has on the environment. Leveraging the latest breakthroughs in data science and software, our technology will empower teams and leaders to mobilize their organizations to continuously improve their greenhouse gas emissions metrics.

About The Role (What you will get to do)

Our Customer Solutions team is looking for a proven Enterprise Customer Solutions Manager to guide our enterprise customers through an environmental sustainability digital transformation. The objective will be to drive business and technical value for customers in varying maturity stages of their environmental sustainability journey. You will understand the Persefoni product in great depth to foster customer engagement and user adoption. The goal will be to quickly onboard new customers and ensure they get the most from the Persefoni product and support.

In Customer Solutions, you will be proactive in defining the strategic direction and operational strategies for your accounts. You will act on the customer’s behalf to ensure they achieve their carbon and sustainability goals, and you will champion their product needs as the voice of the customer. There will be opportunities to identify areas for continuous improvement, contribute to process definition and most importantly develop the talent within our department.

If you are a customer champion, passionate about solving problems, advising customers, and making the world more sustainable, you will bring tremendous value to our customers and team!

Responsibilities (What we expect)

• Cultivate the successful accelerated adoption and onboarding of the Persefoni platform at key organizations to help customers realize the business value of our partnership and offerings.
• Own the customer journey as the main point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
• Provide coaching and education to improve adoption of the Persefoni product. 
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and taking the lead in developing resolution strategies.
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs.
• Partner with Sales, Solution Architecture, Marketing, and Executives to help ensure expansion opportunities are identified and closed successfully.
• Support subscription renewal plan by ensuring on-time invoicing and onboarding all customers to project managing potential development or functional improvements.

Qualifications (What you bring to the role)

• 3+ years CSM or Account Management experience and preferably within the SaaS industry.
• Experience working closely with C-level / SVP-level executives.
• Experience with executive business reviews.
• Experience in ESG performance, sustainability management, or environmental consulting is a plus.
• Experience in technical training and adoption.
• Engaging phone & video presence: enthusiastic and high energy, but also poised, confident, and extremely professional.
• Comfortable in a fast-paced, global team. 

How You'll Know You’re on the Right Track

• You will be able to articulate how Persefoni incorporates carbon accounting standards and sustainability reporting frameworks within our platform in your first 3 months.
• You will demonstrate proficiency in the Persefoni platform and deliver an amazing customer onboarding experience in the first 3 months.
• You will be capable of using Persefoni systems and processes (including SFDC, ChurnZero, Zendesk, etc.) to appropriately track and report on relevant customer activities and information within your first 3 months.
• You will ensure customer health is high for renewal purposes and mitigate any risk on the account that could result in churn within your first 3 months.

Job Type:

Full-time position located in Ho Chi Minh City, Vietnam governed by Vietnam labour regulations, with the Persefoni entity being established in Vietnam.   

Interview Process

• Step 1: Interview with Talent Acquisition

• Step 2: Interview with Vietnam Customer Solutions team

• Step 3: Interview with Director, Customer Solutions

• Step 4: Interview with VP, Customer Solutions

• Step 5: Offer extended

• Step 6: Background check and onboarding

Persefoni is an Equal Opportunity employer

We are committed to valuing and respecting people and organizations of all backgrounds. We proudly bring this to life by fostering a culture of innovation, creativity, diversity of thought, and inclusion.

We strive for each of our team members to be able to show up for work every day as their genuine selves. Similar to the reverence given to Earth’s biodiversity, we recognize the vast potential that exists when all of the facets of diversity within our team are appreciated and illuminated. This policy extends to all aspects of our employment practices.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role  

We are looking for a talented University Enrolment Advisor to support our student recruitment business and counsel students to their dream college (Multi destination - UK/ USA/ Canada/Australia). The role requires a strong client service background with understanding of study abroad admission process. This is a global role where the UEA will be assisting students, parents, and counselors from Cialfo schools across different regions. You help them make the right educational choices by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally helping with any roadblocks in their application. This role will be based out of Hanoi.

What You Will Be Doing  

• Provide tailored counseling to help students choose the best destinations, courses, and institutions for their overseas education, based on their academic profile, budget and career goals.
• Guide students through all key stages of their application process — university shortlisting, application, document submission, offer acceptance, visa and other post-application services.
• Deliver top-tier service to ensure high conversion rates from inquiry to enrollment.
• Respond swiftly to inquiries, efficiently process applications, and assist with any student-related concerns.
• Build and nurture strong relationships with key stakeholders, including school counselors, students, parents, and universities, to drive business growth.
• Contribute to developing and refining processes to manage student success on Cialfo and within the CRM.
• Manage account of the assigned schools and build rappot with the school counselor  

About You  

• Qualifications 
  • Minimum of a Bachelor's degree. 
• Experience 
  • 3-4 years of experience in study abroad counseling for undergraduate and postgraduate students, focusing on the UK, ANZ, and US. 
  • Prior experience in client relationship or sales. 
• Knowledge and Skill Sets  
  • Deep knowledge of the education sector and university admissions processes, including entry requirements for the UK, ANZ, and US. 
  • Proven experience in managing student visa applications, particularly for the UK. 
  • Proficient in enterprise SaaS applications and collaboration technologies. 
• Qualities   
  • Persuasion and Sales Skills 
    • For effectively convincing hesitant students and parents of the benefits of studying abroad. 
  • Empathy and Interpersonal Skills
    • For actively listening and building rapport, helping to connect with individual students and parents. 
  • Problem-Solving Skills
    • For addressing anxiety and providing reassuring solutions tailored to students' and parents' concerns. 
  • Communication Skills
    • For delivering clear verbal and written communication, minimizing misunderstandings. 
  • Trustworthiness and Rapport Building
    • For demonstrating honesty and reliability, which establishes credibility with both students and parents. 
  • Adaptability
    • For flexibly adjusting advice based on evolving educational landscapes and offering alternatives aligned with students' interests. 
  • Persistence and Follow-Up Skills
    • For maintaining engagement through diligent follow-up and ongoing support. 
  • Authority
    • To encourage students and parents to share their complete plans, using a reliable tone to inspire trust. 
  • Lead Conversion
    • For turning inquiries into booked consultation sessions.  

THE ROLE

QC Manager, Furniture 

We are seeking a [QC Manager] to join our growing team. Use this section to give a concise overview of the role, including any unique responsibilities, scope, or context that will help candidates understand why this role matters. In this role, you will [insert impact statement describing how the role contributes to team and company goals].

Responsibilities

• Collaborate with Quality Assurance, Sourcing, Merchandising and most importantly the suppliers to embed quality checkpoints at an early stage to ensure the quality of the products throughout the whole process.
• Lead supplier quality and compliance assessment and guiding the supplier on best practices.
• Lead the interpretation of in-process and analytical data to make quality evaluations, recommend actions for improvements, and assure resolution.
• Be able to present on-site to supervise supplier QC personnel or self-perform QC actions for troubleshooting or continuous improvement.
• Conduct regular inspections and audits to identify and address quality issues promptly.
• Collaborate with stakeholders to resolve quality-related issues and implement corrective actions as needed. 
• Be responsive to the customer complaints related to Product Quality & accordingly address the issues to the suppliers & suggest remedies.
• Proactively responding to all the Quality & returns related communications and closely monitoring quality to reduce the Return percentage.
• Utilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of data to drive process and/or continuous improvement.
• Support the implementation of Quality Management System with HQ Quality Assurance.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 8+ years of proven experience in quality control. Ideally in furniture or home goods industries.
• Quality control experience in a manufacturing environment and/or field quality experience would be a plus.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Be able to travel >50% of the time
• Demonstrated auditing and corrective action proficiency.
• Demonstrated record of successfully assessing and determining the impact of current and potential regulatory compliance issues.
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.
• Excellent problem solving and decision-making skills.

Preferred: 

• Furniture and Hardgoods industry-specific experience or tools]

• [Direct-to-consumer, retail, or e-commerce background]

About the Opportunity 

We are looking for an elite Internal Tools Builder to act as the engine behind our company's operations. As we evolve into a full-funnel marketing platform serving over 600k+ verified users, our internal operations, ERP, and tooling need to scale just as fast.

In this role, you will work directly with company leadership to identify operational bottlenecks and build custom internal systems from the ground up. You will not be handed a perfect ticket; you will be handed a business problem. We need a highly autonomous Fullstack Engineer with a relentless "builder mindset" who can lead the topic, architect the system, and collaborate with other engineers to get it across the finish line.

What You Will Do

You will not just "write code." You will own internal products end-to-end. Your core challenges will include:

• Build the Engine: Architect and build robust internal tools, ERP modules, and operational systems across the entire stack (Database -> API -> UI) to make our internal teams wildly efficient.

• Direct Collaboration with Leadership: You will work directly with leadership/the boss. You must be comfortable hopping on a call, translating a vague business problem into a technical roadmap, and executing it.

• Lead the Topic: You are the technical owner. You will drive the architecture, make the hard technical trade-offs, and push back when necessary to ensure we are building the right thing.

• Mentorship & Collaboration: You won't be doing it entirely alone. You will pair with and mentor a junior engineer—delegating tasks effectively, doing code reviews, and helping them level up their full-stack skills.

• Performance & Architecture: Balance speed with stability. Know when an internal tool just needs a quick MVP to save the team 10 hours a week, and when a system needs to be highly scalable to handle massive data throughput.

What You Need to Be Successful

We hire for mindset first, technology second.

1. The Builder Mindset

• Idea to Reality: You thrive on ambiguity. You can take a vague request ("We are losing track of customer billing edge-cases") and independently architect the database, build the API, and craft the UI to solve it.

• Internal Systems Expertise: You have experience building internal tools, ERPs, CRMs, or admin dashboards. You know how to stitch together third-party APIs, webhooks, and internal databases.

2. Engineering Skills

• Deep Experience (5+ Years): You have a strong foundation in building complex, production-ready web applications.

• Fullstack Fluency: You are completely comfortable jumping between backend logic (API design, complex SQL/Database modeling) and the frontend (React, state management) without skipping a beat.

3. Communication & Leadership

• Exceptional Communicator: Because you work directly with leadership, your written and spoken English must be excellent. You can explain complex technical trade-offs to non-technical stakeholders clearly and confidently.

• Force Multiplier: You have the patience and communication skills to mentor a junior engineer, breaking down complex architectures into actionable tasks for them.

Why You Should Choose Us

• Impact: The tools you build will instantly become the backbone of how our company operates daily.

• Culture: We are a lean, fast-growing team that values Good Design, Trust, and Empowerment. We invest in our people and give them the autonomy to do their best work.

• Perks: 

  • Highly competitive salary + 13th-month bonus.

  • Stock options for high contributors.

  • Professional development package of up to $1,000/year.

  • Modern office with top-notch equipment (MacBook Pro).

  • Comprehensive healthcare package (Annual health check, Premium Health Insurance).

  • Flexible working hours with a standard 5-day workweek

About the Role

The Senior Systems Engineer works closely with the Sales Team in breaking down technical barriers to sales.

Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers, including but not limited to CXO, chief architects and IT management. You will be responsible for the creation of content and delivery of demonstrations to support this Veeam messaging (in conjunction with Channel Partners). The role also may contain an important element of channel training to enable partners to be able to (independently) position and resell to their customers. The successful candidate will be a self-motivated, technically competent Veeam presales sales engineer with a track record of partnering with other groups within the sales and support organisation to close sales. The role will require strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

The Senior Systems Engineer is a primarily customer focused technical role that is responsible for working closely with the field sales and channel department to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This field-based role is as much about being evangelical for Veeam as being a great technical resource.

The Senior Systems Engineer acts in a consultative fashion and should be looked to as the expert in all of the products by sales, channel and other systems engineers. An influencer at all levels internally and externally with a highly autonomous approach and self-driven attitude.

What You’ll Do

• Perform live customer meeting presentations and demonstrations
• Implement and manage POC’s to technical closure
• Lead generation activities such as events, webinars, user groups etc.
• Understand and negotiating with customer/partner for the technical requirements
• Virtualisation community engagement is strongly encouraged
• Perform online demonstrations
• Working closely with the sales department to secure new partners and customers
• Working closely with the development department to provide customer feedback
• Providing pre-sales support as they evaluate Veeam software

What You’ll Bring

• Bachelor’s degree (or a combination of education and experience will be considered)
• Five or more years of solution sales experience
• Data Protection experience strongly desired
• Demonstrated experience with virtualisation technologies
• Experience working with monitoring tools such as System Center is a bonus
• Experience in data life cycle management with IT audit requirements
• Strong presentation skills
• Excellent verbal and written communication skills; must be able to present to groups
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Ability to travel within the region as required

What You’ll Get

• 24 paid volunteer hours annually through Veeam Cares, plus 4 extra global VeeaMe Days for self-care
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-LW1

Job Description - Country Head - Vietnam

The Role: 

At Anchanto, we know that the one of the keys to growth is a high-performing team. That’s why we’re seeking a skilled Country Head for the Vietnam. The ideal candidate will have experience in B2B SaaS ecommerce product sales management, as well as skills related to strategic analysis and marketing. In this role, you will handle the P&L of the country with a full responsibility of the revenue and the expenses for the operations. 

 As a Country Head for Anchanto’s products focused on Enterprise segment, you will have the opportunity to help promote growth and shape the future of SaaS products for eCommerce players in the Retail and Logistics sector. We will rely on you to partner with our sales and marketing department to conduct market research and develop a strategic business development plan. 

 Reporting directly to the Chief Revenue Officer APAC, your key goal will be to drive substantial revenue growth - through New-Logo Sell, Upsell and Cross-Sell - by deepening consultative relationship. You will play a crucial role in finding and executing cross-selling and upselling opportunities, ensuring that our solutions not only address current client needs but also expect future challenges, fostering long-term partnerships and sustainable growth.  

As a quota holding role, there will be an annual target, and an incentive plan linked.  

Key Responsibilities: 

#1 Sales & Revenue Leadership and Business Expansion  

• New Logos: Responsible for achieving year-over-year topline growth in the Vietnam by meeting sales targets for both personal and team performance.
• Existing Revenue: Ensure 100% renewal of all current customers, with a focus on potential growth and backlog revenue expansion.
• Growth Strategy: Drive growth primarily through new customer acquisitions, supplemented by upselling and cross-selling to existing clients. Set and achieve quarterly sales targets for both yourself and your team.
• Pipeline Development: Build and manage a strong customer pipeline in the Vietnam, directly engaging in high-value deals and CXO-level relationships. 

#2 P&L Ownership: 

• Account planning: Develop clear account plans for all existing customers, with direct involvement in the top 10 strategic and high-revenue clients.
• Budget Management: Oversee the country’s budget, including headcount, outsourced services, office leases, and marketing expenses.
• ROI Focus: Ensure sustainable, long-term ROI to maintain a positive P&L in the Vietnam.
• Annual Planning: Develop and agree on annual plans and timelines with Executive Management and internal teams.

 #3 Team and Cross-Function Management

• Team Management: Lead and develop the sales and account teams in proposal creation, pitching, pipeline management, and continuous skill development.
• Reporting: Provide the Chief Revenue Officer with data-driven insights and reports on key performance metrics, client satisfaction, and growth opportunities.
• Hiring: Recruit essential roles to support smooth operations across sales, marketing, implementation, account management, and support functions.
• Leadership: Set responsibilities and KPIs for different teams (sales, marketing, account management, delivery, support) to align with country targets and cross-departmental objectives.
• Collaboration: Work closely with Customer Delivery and Project Management teams to prioritize and fulfil customer requirements, ensuring timely revenue delivery. 

 #4 Thought Leadership: 

• Industry Knowledge: Stay updated on the eCommerce and logistics ecosystem in the Vietnam, especially in key customer domains such as Brands, Retailers, Distributors, and 3PLs.
• Networking: Maintain strong relationships with government bodies, industry associations, and other stakeholders.
• Industry Expertise Sharing: Demonstrate industry expertise through partnerships, case studies, and whitepapers delivered with current customers and partners in the eCommerce Ecosystem
• Business Relationships: Build and maintain positive relationships with customers, partners, digital agencies, media, and system integrators, including hardware suppliers, last-mile carriers, and web development agencies.

Essential Requirements:

• 12+ years of experience, with minimum of 8 years' experience in a Sales Leadership role, preferably as an Account Director or Business Development Director
• Experience with SaaS products for eCommerce in the Retail and Logistics sector, with essential experience of leading teams
• Strong understanding of eCommerce concepts and comfortable working and communicating C-level stakeholders. Comfortable and adept in translating business outcomes in operational language
• Exceptional communication skills, especially written
• Ability to do presentations, and captivate an audience
• Ability to build rapport, create connections, and drive engagement.

Personal Attributes:

• Self-aware about your strengths and clarity in storytelling
• Able to handle ambiguous briefs from customers and restore sanity in discussions.
• Self-motivated with the ability to proactively seek out solutions and opportunities
• Collaborative with peers and always proactive in sharing best practices 

Your Impact

You are a Junior Software Engineer looking to take your career and technical skills to the next level. Your passion is learning new technical areas and coming up with innovative solutions for customer problems. You are looking for an opportunity to grow rapidly and take on high impact work alongside your team.

At Axon, you will develop high quality mission critical software in a collaborative environment while leveraging modern frameworks, tools, and AI-assisted development workflows. You will operate in an AI-first engineering environment where intelligent tooling, code generation, and data-driven decision making are embedded into daily development practices.

You will use your passion, experience, and analytical skills to help bring new solutions to public safety and leave a positive impact on the world.

What You’ll Do

Work Location
This role is based out of our Ho Chi Minh City office and follows a hybrid schedule: onsite Tuesday through Friday and remote on Mondays, unless an approved accommodation applies. We place a high value on in-person collaboration and building a strong in-office culture.
Reports to: Software Engineering Manager

• Participate in code reviews and architecture design meetings, incorporating AI-assisted insights and tooling
• Own and drive end-to-end features with Product and Design, leveraging AI tools to accelerate development and improve quality
• Ensure that your code hits a high bar for quality and performance, including validating AI-generated code outputs
• Work in an AI-first environment where developer productivity is augmented through copilots, automation, and intelligent systems
• Work together with like-minded people who are passionate about our mission
• Work with the latest open source technologies and AI-enabled development platforms
• Have mentorship from experienced engineers on both traditional and AI-assisted software engineering practices

What You Bring

• Bachelor's Degree in Computer Science or Engineering, OR 2+ years of relevant experience, OR coding boot camp
• Professional software development internship
• Experience in at least one managed language such as Java, Scala, Go, C# or similar
• Familiarity with or interest in AI-assisted development tools, code generation, and automation workflows
• You follow the latest in software engineering, including emerging AI-driven development practices
• You love delighting end users and solving novel challenges in a rapidly evolving technical landscape

Benefits That Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or similar learning platforms
• Access to 24/7 online emotional and mental support
• Gym membership
• Free motorbike parking
• Stocked fridges and pantries — free coffee, cold beverages, snacks
• Annual company outing trip
• Monthly team social activities

Your Impact

As a senior engineer on the team, you will be intimately involved in the architecture decisions that will shape this product. You live and breathe cloud services that require high availability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Software Engineering Manager

• Lead engineering architecture design reviews
• Set a high technical bar for the team through code and architecture design reviews
• Mentoring engineers
• Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers
• Improve our Engineering process, including long-term thinking, sprint planning and stand-ups
• Building services that adhere to our high bar on availability and latency in this mission-critical space
• Working with the latest open source technologies
• Have a passion for creating detailed design documents and delivering technical presentations to train and guide fellow engineers

What You Bring

Required Skills

• Bachelor's Degree in Computer Science, Engineering, or related field
• 6+ years of professional software development experience
• Experience designing and delivering highly-available, scalable cloud-based systems
• Backend service experience in multiple, managed languages such as Go, Java, Scala, C#, or similar
• Experience working with SQL or NoSQL data stores
• Experience of building and operating public cloud hosted services on Azure or AWS, using Kubernetes, and infrastructure as code tools.
• Experience with designing platform components or foundational services that support multiple teams/products
• Understanding of platform security concerns: identity, access control, data encryption, and secure service-to-service communication
• Experience driving SLOs, SLAs, and incident response culture

Preferred Qualification

• CI/CD Tools : Jenkins, GitHub Actions
• Containerization : Docker, Podman
• Orchestration Tools : Kubernetes, OpenShift
• Infrastructure as Code (IaC) : Terraform, CloudFormation
• Monitoring and Logging: Prometheus, Grafana, ELK Stack
• Cloud Prividers : AWS (ECS, EKS), Azure DevOps, Goolge Cloud Build
• Security Best Practices : DevSecOps tools, vulnerability scanning

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

You’ll be part of an engineering team, participate in multiple activities to develop features of Axon’s camera products from inception, through design, development, and release. You live and breathe device software that require high stability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you as of a senior engineer.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software engineering manager
Responsibilities:

• Design, develop, and deploy new features for Axon’s camera systems in in a secure, privacy preserving way.
• Coordinate across teams on a breadth of platforms including desktop, mobile applications, and backend services.
• Set a high technical bar for the team through code and architecture design reviews.
• Participate in technical issues troubleshooting and solving of the team.
• Resolve ambiguity in product requirements potentially resolve conflicting requirements.
• Mentor and coach junior engineers.

What you bring

Requirements

• Bachelor’s degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• 8+ years of professional experience in embedded software development.
• Proficiency in C/C++, Golang, and other relevant programming languages.
• Strong understanding of computer science fundamentals including data structures, algorithms, runtime analysis, object-oriented design, and code quality verification.
• Experience with writing unit test, integration and/or system level tests
• Excellent troubleshooting and problem-solving skills in embedded software development.
• Proven experience with Embedded Linux development.
• Solid networking knowledge (TCP/IP, DNS, DHCP, TLS/SSL, etc.) with hands-on experience in WiFi, LTE, and GPS technologies.
• Quick to learn and adapt to new technologies and systems.
• Strong communication skills in English (both written and verbal).

Referred

• Master’s degree in Computer Science, Engineering, Electronics, or a related technical field.
• Familiarity with CI/CD tools (e.g., Jenkins, TeamCity), source code repositories (e.g., Git), and Jira.
• Knowledge of security in computing and best practices.
• Experience with Yocto and embedded Linux-based build systems.
• Knowledge of Cloud services
• Agile Software Development Lifecycle methodology.

Compensation and Benefits

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

We’re looking for a Senior Denim Washing Technician to join our growing team.

Key Responsibilities:

       1. Wash Development and Execution:

• Lead and manage all aspects of denim wash trials across Asian vendors, ensuring Quince’s brand aesthetic and sustainability standards are met.
• Translate creative design intent into clear wash recipes, parameters, and process control instructions.
• Approve, comment, and refine shade bands, ensuring consistent quality and visual appeal for bulk production.

       2. Technical Expertise and Troubleshooting:

• Provide expert-level onsite solutions to technical bottlenecks encountered during wash development and execution.
• Identify and resolve technical bottlenecks in both development and production stages.
• Support vendors with actionable process adjustments to ensure reproducibility and bulk consistency.

       3. Training and Capability Building:

• Develop and implement technical training programs for factory washing teams.
• Establish and maintain a structured “Quince Wash Standard” and technical SOPs across regions.
• Build and continuously update the “Quince Denim Recipe Library” — a centralized reference of approved wash formulas, parameters, and outcomes — to ensure reproducibility, enhance efficiency, and maintain aesthetic consistency across all vendors.
• Promote sustainable washing practices, chemical efficiency, and water-saving initiatives

       4. Process Control and Consistency: Onsite Collaboration:

• Monitor and evaluate wash performance across vendors to ensure consistent hand-feel, shade, and appearance.
• Conduct root-cause analysis of wash-related quality issues and lead corrective actions.

       5. Cross-Functional Collaboration and Reporting:

• Maintain effective written and verbal communication in English, directly liaising with U.S.-based merchants and cross-functional teams.
• Provide timely updates and reports on wash progress, challenges, and outcomes to Sourcing and PDs.

Qualifications:

• Experience: Minimum 15 years of experience in denim wash development and execution, with onsite factory experience.
  • Proven track record of working with premium denim brands known for high-quality, innovative finishes (e.g., Levi’s, AG Jeans, Frame, or similar).
• Technical Expertise: Comprehensive knowledge of denim wash processes, including dry and wet processing washings.
• Onsite Leadership: Demonstrated ability to manage and optimize wash processes onsite, working directly with factory teams.
• Language Proficiency: Strong English skills (written and verbal) to communicate effectively with merchants , sourcing/PD.
• Problem Solving: Advanced troubleshooting skills to resolve complex wash issues efficiently.

Preferred Skills:

• Experience in training and mentoring factory teams to enhance technical capabilities.