This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser and Explore. Please note that this is a 5-day working role.

BridgeU is on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counsellors, and school leaders to ensure every student finds the right pathway for their future.

Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support. At BridgeU, we believe in impact over ego, collaboration over silos, and long-term partnerships over quick wins.

About this Role

BridgeU is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure BridgeU’s solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of BridgeU’s platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into BridgeU’s broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position BridgeU as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about BridgeU’s impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position BridgeU as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of BridgeU’s solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based in UK and the candidate will need to be based there.

This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser and Explore. Please note that this is a 5-day working role.

BridgeU is on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counsellors, and school leaders to ensure every student finds the right pathway for their future.

Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support. At BridgeU, we believe in impact over ego, collaboration over silos, and long-term partnerships over quick wins.

About this Role

BridgeU is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure BridgeU’s solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of BridgeU’s platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into BridgeU’s broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position BridgeU as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about BridgeU’s impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position BridgeU as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of BridgeU’s solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based either in Africa region and the candidate will need to be based in either South Africa, Nigeria, or Kenya.

This position is with Kaaiser, one of the brands under Manifest Global, which also includes Cialfo, BridgeU and Explore. Please note that this is a 5.5-day working role.

Kaaiser is India’s No.1 study abroad brand for the Australia destination, backed by over 30 years of leadership and credibility in global student recruitment. As part of the Manifest Global which includes Cialfo, BridgeU, and Explore, Kaaiser has built deep institutional relationships, strong market trust, and one of India’s most respected education partner networks.

About This Role 

Kaaiser, a leading global student recruitment and admissions firm within the Manifest Global group, is hiring Regional Partnerships Managers, West India across key high-growth markets in India. This specific position is for the West India region based in Mumbai. This role is critical to Kaaiser’s expansion strategy and are among the most important commercial hires in the organization. 

As a Regional Partnerships Manager, you will own and grow the student recruitment revenue for your assigned region, driving Kaaiser’s presence across major education hubs. You will lead market development in your territory, acquiring and activating high-potential agents, building strategic relationships, and ensuring strong funnel movement from leads to applications to successful outcomes. 

This is a senior individual contributor role, designed for someone who thrives in fast-paced, field-focused environments and brings strong B2B sales instincts. You will act as the face of Kaaiser in your region, spending most of your time on the ground with partners and owning the performance, pipeline, and business expansion across your territory. You will work closely with Kaaiser’s leadership and cross-functional teams across Manifest Global portfolio companies. As the regions scale, this role will have opportunities to grow into larger market responsibilities and leadership pathways. 

The ideal candidate brings deep ownership, strong relationship-building capability, commercial sharpness, and a proven track record in B2B or study-abroad sales. You will be accountable for driving predictable revenue, activating high-opportunity markets, and setting a new benchmark for excellence across your region. 

This role carries high visibility, high impact, and the opportunity to grow within a fast-expanding global education group. 

What You Will Be Doing 

• Own & Grow Regional Revenue 
  • Take full ownership of revenue and student application targets for your region or city cluster.
  • Develop and execute a market expansion plan across high-potential areas.
  • Track funnel movement rigorously, leads, active agents, applications, and conversions. 
• Develop & Grow the Agent Network 
  • Identify high-quality education agents and onboard them into the Kaaiser ecosystem.
  • Build strong, long-term relationships with agents through regular field visits and high-touch engagement.
  • Conduct product demos, training sessions, and performance reviews with partner agents. 
• Lead Field Execution & On-Ground Growth 
  • Spend ~80% of your time in the field, visiting agents, running activation meetings, hosting events, and nurturing relationships.
  • Identify region-wise opportunities, gaps, and competitor activity, and translate insights into action. 
• Cross-Functional Collaboration 
  • Work closely with Kaaiser’s Partner Success and Operations teams to ensure smooth application processing for students.
  • Coordinate with Marketing for regional events, campaigns, and visibility initiatives.
  • Provide continuous market feedback to leadership on trends, risks, and new opportunities. 
• Be a Trusted Growth Partner 
  • Act as Kaaiser’s regional ambassador, representing the brand with maturity, professionalism, and strategic depth.
  • Drive high satisfaction, transparency, and trust with all agent partners. 

About You 

• Qualifications 
  • Bachelor’s degree (any field).
  • MBA is a plus but not mandatory. 
• Experience 
  • 6–8 years of total experience, with minimum 2 years in B2B Sales or Study-Abroad Sales.
  • Strong preference for candidates with:
    • Agent network experience.
    • Study abroad / overseas education / higher-ed industry exposure.
    • A proven track record of achieving sales targets 
• Skills & Qualities 
  • Strong sales instincts: You know how to close, negotiate, and drive outcomes.
  • Exceptional relationship-building and communication skills.
  • High ownership and accountability; you run your region like a business.
  • Comfortable with fast-paced targets, field movement, and travel.
  • A structured approach to funnel management, reporting, and CRM hygiene.
  • Natural problem-solver with the ability to navigate complexity and ambiguity. 

What Great Looks Like in This Role

You will thrive in this role if you are someone who: 

• Loves fieldwork and builds trust quickly with agents and partners. 
• Knows how to activate markets and unlock new business opportunities.
• Manages a clean, predictable sales funnel, with clear visibility on numbers.
• Delivers consistently, regardless of market challenges or seasonality.
• Operates like an owner, not a follower, confident, structured, and outcomes-driven. 

Why You Should Join Kaaiser 

• Join one of India’s most respected study-abroad networks, now strengthened under Manifest Global. 
• Be part of a group that includes Cialfo, BridgeU, and Explore, global leaders in international education.
• Work in a high-growth environment where performance, autonomy, and ambition are valued and rewarded.
• Accelerate your career with opportunities across multiple brands and markets. 

Additional Information 

• Frequent travel (~80%) is required for this role. 
• This role operates on a 5.5-day work schedule. 

This position is with Kaaiser, one of the brands under Manifest Global, which also includes Cialfo, BridgeU and Explore. Please note that this is a 5.5-day working role.

Kaaiser is India’s No.1 study abroad brand for the Australia destination, backed by over 30 years of leadership and credibility in global student recruitment. As part of the Manifest Global which includes Cialfo, BridgeU, and Explore, Kaaiser has built deep institutional relationships, strong market trust, and one of India’s most respected education partner networks.

About This Role 

Kaaiser, a leading global student recruitment and admissions firm within the Manifest Global group, is hiring Regional Partnerships Managers, Tamil Nadu across key high-growth markets in India. This specific position is for the Tamil Nadu region based in Chennai. This role is critical to Kaaiser’s expansion strategy and are among the most important commercial hires in the organization. 

As a Regional Partnerships Manager, you will own and grow the student recruitment revenue for your assigned region, driving Kaaiser’s presence across major education hubs. You will lead market development in your territory, acquiring and activating high-potential agents, building strategic relationships, and ensuring strong funnel movement from leads to applications to successful outcomes. 

This is a senior individual contributor role, designed for someone who thrives in fast-paced, field-focused environments and brings strong B2B sales instincts. You will act as the face of Kaaiser in your region, spending most of your time on the ground with partners and owning the performance, pipeline, and business expansion across your territory. You will work closely with Kaaiser’s leadership and cross-functional teams across Manifest Global portfolio companies. As the regions scale, this role will have opportunities to grow into larger market responsibilities and leadership pathways. 

The ideal candidate brings deep ownership, strong relationship-building capability, commercial sharpness, and a proven track record in B2B or study-abroad sales. You will be accountable for driving predictable revenue, activating high-opportunity markets, and setting a new benchmark for excellence across your region. 

This role carries high visibility, high impact, and the opportunity to grow within a fast-expanding global education group. 

What You Will Be Doing 

• Own & Grow Regional Revenue 
  • Take full ownership of revenue and student application targets for your region or city cluster.
  • Develop and execute a market expansion plan across high-potential areas.
  • Track funnel movement rigorously, leads, active agents, applications, and conversions. 
• Develop & Grow the Agent Network 
  • Identify high-quality education agents and onboard them into the Kaaiser ecosystem.
  • Build strong, long-term relationships with agents through regular field visits and high-touch engagement.
  • Conduct product demos, training sessions, and performance reviews with partner agents. 
• Lead Field Execution & On-Ground Growth 
  • Spend ~80% of your time in the field, visiting agents, running activation meetings, hosting events, and nurturing relationships.
  • Identify region-wise opportunities, gaps, and competitor activity, and translate insights into action. 
• Cross-Functional Collaboration 
  • Work closely with Kaaiser’s Partner Success and Operations teams to ensure smooth application processing for students.
  • Coordinate with Marketing for regional events, campaigns, and visibility initiatives.
  • Provide continuous market feedback to leadership on trends, risks, and new opportunities. 
• Be a Trusted Growth Partner 
  • Act as Kaaiser’s regional ambassador, representing the brand with maturity, professionalism, and strategic depth.
  • Drive high satisfaction, transparency, and trust with all agent partners. 

About You 

• Qualifications 
  • Bachelor’s degree (any field).
  • MBA is a plus but not mandatory. 
• Experience 
  • 6–8 years of total experience, with minimum 2 years in B2B Sales or Study-Abroad Sales.
  • Strong preference for candidates with:
    • Agent network experience.
    • Study abroad / overseas education / higher-ed industry exposure.
    • A proven track record of achieving sales targets 
• Skills & Qualities 
  • Strong sales instincts: You know how to close, negotiate, and drive outcomes.
  • Exceptional relationship-building and communication skills.
  • High ownership and accountability; you run your region like a business.
  • Comfortable with fast-paced targets, field movement, and travel.
  • A structured approach to funnel management, reporting, and CRM hygiene.
  • Natural problem-solver with the ability to navigate complexity and ambiguity. 

What Great Looks Like in This Role

You will thrive in this role if you are someone who: 

• Loves fieldwork and builds trust quickly with agents and partners. 
• Knows how to activate markets and unlock new business opportunities.
• Manages a clean, predictable sales funnel, with clear visibility on numbers.
• Delivers consistently, regardless of market challenges or seasonality.
• Operates like an owner, not a follower, confident, structured, and outcomes-driven. 

Why You Should Join Kaaiser 

• Join one of India’s most respected study-abroad networks, now strengthened under Manifest Global. 
• Be part of a group that includes Cialfo, BridgeU, and Explore, global leaders in international education.
• Work in a high-growth environment where performance, autonomy, and ambition are valued and rewarded.
• Accelerate your career with opportunities across multiple brands and markets. 

Additional Information 

• Frequent travel (~80%) is required for this role. 
• This role operates on a 5.5-day work schedule. 

This position is with Kaaiser, one of the brands under Manifest Global, which also includes Cialfo, BridgeU and Explore. Please note that this is a 5.5-day working role.

Kaaiser is India’s No.1 study abroad brand for the Australia destination, backed by over 30 years of leadership and credibility in global student recruitment. As part of the Manifest Global which includes Cialfo, BridgeU, and Explore, Kaaiser has built deep institutional relationships, strong market trust, and one of India’s most respected education partner networks.

About This Role 

Kaaiser, a leading global student recruitment and admissions firm within the Manifest Global group, is hiring Regional Partnerships Managers, Kerala across key high-growth markets in India. This specific position is for the Kerala region based in Ernakulam/Kochi. This role is critical to Kaaiser’s expansion strategy and are among the most important commercial hires in the organization. 

As a Regional Partnerships Manager, you will own and grow the student recruitment revenue for your assigned region, driving Kaaiser’s presence across major education hubs. You will lead market development in your territory, acquiring and activating high-potential agents, building strategic relationships, and ensuring strong funnel movement from leads to applications to successful outcomes. 

This is a senior individual contributor role, designed for someone who thrives in fast-paced, field-focused environments and brings strong B2B sales instincts. You will act as the face of Kaaiser in your region, spending most of your time on the ground with partners and owning the performance, pipeline, and business expansion across your territory. You will work closely with Kaaiser’s leadership and cross-functional teams across Manifest Global portfolio companies. As the regions scale, this role will have opportunities to grow into larger market responsibilities and leadership pathways. 

The ideal candidate brings deep ownership, strong relationship-building capability, commercial sharpness, and a proven track record in B2B or study-abroad sales. You will be accountable for driving predictable revenue, activating high-opportunity markets, and setting a new benchmark for excellence across your region. 

This role carries high visibility, high impact, and the opportunity to grow within a fast-expanding global education group. 

What You Will Be Doing 

• Own & Grow Regional Revenue 
  • Take full ownership of revenue and student application targets for your region or city cluster.
  • Develop and execute a market expansion plan across high-potential areas.
  • Track funnel movement rigorously, leads, active agents, applications, and conversions. 
• Develop & Grow the Agent Network 
  • Identify high-quality education agents and onboard them into the Kaaiser ecosystem.
  • Build strong, long-term relationships with agents through regular field visits and high-touch engagement.
  • Conduct product demos, training sessions, and performance reviews with partner agents. 
• Lead Field Execution & On-Ground Growth 
  • Spend ~80% of your time in the field, visiting agents, running activation meetings, hosting events, and nurturing relationships.
  • Identify region-wise opportunities, gaps, and competitor activity, and translate insights into action. 
• Cross-Functional Collaboration 
  • Work closely with Kaaiser’s Partner Success and Operations teams to ensure smooth application processing for students.
  • Coordinate with Marketing for regional events, campaigns, and visibility initiatives.
  • Provide continuous market feedback to leadership on trends, risks, and new opportunities. 
• Be a Trusted Growth Partner 
  • Act as Kaaiser’s regional ambassador, representing the brand with maturity, professionalism, and strategic depth.
  • Drive high satisfaction, transparency, and trust with all agent partners. 

About You 

• Qualifications 
  • Bachelor’s degree (any field).
  • MBA is a plus but not mandatory. 
• Experience 
  • 6–8 years of total experience, with minimum 2 years in B2B Sales or Study-Abroad Sales.
  • Strong preference for candidates with:
    • Agent network experience.
    • Study abroad / overseas education / higher-ed industry exposure.
    • A proven track record of achieving sales targets 
• Skills & Qualities 
  • Strong sales instincts: You know how to close, negotiate, and drive outcomes.
  • Exceptional relationship-building and communication skills.
  • High ownership and accountability; you run your region like a business.
  • Comfortable with fast-paced targets, field movement, and travel.
  • A structured approach to funnel management, reporting, and CRM hygiene.
  • Natural problem-solver with the ability to navigate complexity and ambiguity. 

What Great Looks Like in This Role

You will thrive in this role if you are someone who: 

• Loves fieldwork and builds trust quickly with agents and partners. 
• Knows how to activate markets and unlock new business opportunities.
• Manages a clean, predictable sales funnel, with clear visibility on numbers.
• Delivers consistently, regardless of market challenges or seasonality.
• Operates like an owner, not a follower, confident, structured, and outcomes-driven. 

Why You Should Join Kaaiser 

• Join one of India’s most respected study-abroad networks, now strengthened under Manifest Global. 
• Be part of a group that includes Cialfo, BridgeU, and Explore, global leaders in international education.
• Work in a high-growth environment where performance, autonomy, and ambition are valued and rewarded.
• Accelerate your career with opportunities across multiple brands and markets. 

Additional Information 

• Frequent travel (~80%) is required for this role. 
• This role operates on a 5.5-day work schedule. 

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About this Role

With our fingers always on the pulse of the latest developments and technologies in education, the Growth team works to develop strong partnerships with K-12 schools and personalise solutions to enable the success of our clients. We’re an international team united by our common goal of making education accessible to students worldwide. If you are passionate about making a positive impact in the education sector and are a driven self-starter with a knack for networking, join our K-12 partnerships team to be an advocate for Cialfo!

• The Growth and Partnerships Associate at Cialfo drives the sales cycle in the assigned regional team - under the leadership of the Vice President- K12 and in collaboration with our Marketing managers and Client Partners.
• This role's key responsibility is to generate new prospects via lead generation events, engage with prospects, forge strong relationships, and win new K12 clients.

What You Will Be Doing

• Consultative sales! Understand the client's goals and challenges before offering solutions.
• Win over new clients by understanding their needs and challenging their perspective to show how Cialfo can help them achieve those goals.
• Identify and develop champions for the solution they plan to propose.
• Demonstrate market knowledge and be a centre of excellence to help clients realise the value of Cialfo solutions
• Effectively communicate the value of the Cialfo solution to every decision-maker or decision influencer.
• Demonstrate excellent pipeline progression with accurate documentation via CRM.
• Focus on meeting your individual goals while contributing to overall team targets.
• Coordinate and attend conferences and events to represent Cialfo.
• Execute outbound sales activities including building out your sales pipeline, prospecting via various channels, and following up via similar channels to reach the target.
• Collaborate with other K12 colleagues such as Client Partners, Client Experience Managers and Student Education Advisors to provide continuous value to clients.
• Build referenceable relationships and strategic partnerships.
• Meticulous and disciplined execution of CRM, other reporting tools, and sales SOPs.
• Virtual and physical presentations to a variety of stakeholders.
• Negotiate commercial terms, contracts, and agreements to complete the sale.
• Handle objections.

About You

• Qualifications
  • Bachelor’s degree or higher
• Experience
  • 1+ years B2B sales experience, preferably in the IT /Services and Education industry.
  • Solid understanding of enterprise SaaS applications and collaboration technology preferred.
  • Exposure to the Higher Education sector within the University or Career Counselor Community or similar Ed-tech companies preferred.
  • Proven track record of cold calling and prospecting to create new leads, achieving personal and team goals.
  • Willingness to travel.
  • Proven track record of being able to close deals virtually.
• Skills & Qualities
  • Driven by sales targets and KPI-driven culture
  • Proven track record of closing new opportunities.
  • Proven ability to build strong relationships, becoming a trusted advisor.
  • Strong communication and influencing skills, and a strong command of english language are a must.
  • Highly organised and goals-driven.
  • Interest in joining a fast-growing education technology startup.
  • Coachable and values feedback.
  • Proficiency with Excel and Sales CRM (Salesforce, etc) preferred.

This role will be based in Japan and the candidate should be based there.

This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser and Explore. Please note that this is a 5-day working role.

BridgeU is on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counsellors, and school leaders to ensure every student finds the right pathway for their future.

Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support. At BridgeU, we believe in impact over ego, collaboration over silos, and long-term partnerships over quick wins.

About this Role

BridgeU is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure BridgeU’s solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of BridgeU’s platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into BridgeU’s broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position BridgeU as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about BridgeU’s impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position BridgeU as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of BridgeU’s solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based in Middle East and the candidate will need to be based there.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About this Role

Cialfo is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure Cialfo's solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of Cialfo's platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into Cialfo's broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position Cialfo as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about Cialfo's impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position Cialfo as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of Cialfo's solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based in Indonesia and the candidate will need to be based there.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role  

We are looking for a talented University Enrolment Advisor to support our student recruitment business and counsel students to their dream college (Multi destination - UK/ USA/ Canada/Australia). The role requires a strong client service background with understanding of study abroad admission process. This is a global role where the UEA will be assisting students, parents, and counselors from Cialfo schools across different regions. You help them make the right educational choices by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally helping with any roadblocks in their application.

What You Will Be Doing  

• Provide tailored counselling to help students choose the best destinations, courses, and institutions for their overseas education, based on their academic profile, budget and career goals.
• Guide students through all key stages of their application process — university shortlisting, application, document submission, offer acceptance, visa and other post-application services.
• Deliver top-tier service to ensure high conversion rates from inquiry to enrolment.
• Respond swiftly to inquiries, efficiently process applications, and assist with any student-related concerns.
• Build and nurture strong relationships with key stakeholders, including school counsellors, students, parents, and universities, to drive business growth.
• Contribute to developing and refining processes to manage student success on Cialfo and within the CRM.
• Manage account of the assigned schools and build rapport with the school counsellor  

About You  

• Qualifications 
  • Minimum of a Bachelor's degree. 
• Experience 
  • 3-4 years of experience in study abroad counseling for undergraduate and postgraduate students, focusing on the UK, ANZ, and US. 
  • Prior experience in client relationship or sales. 
• Knowledge and Skill Sets  
  • Deep knowledge of the education sector and university admissions processes, including entry requirements for the UK, ANZ, and US. 
  • Proven experience in managing student visa applications, particularly for the UK. 
  • Proficient in enterprise SaaS applications and collaboration technologies. 
• Qualities   
  • Persuasion and Sales Skills 
    • For effectively convincing hesitant students and parents of the benefits of studying abroad. 
  • Empathy and Interpersonal Skills
    • For actively listening and building rapport, helping to connect with individual students and parents. 
  • Problem-Solving Skills
    • For addressing anxiety and providing reassuring solutions tailored to students' and parents' concerns. 
  • Communication Skills
    • For delivering clear verbal and written communication, minimizing misunderstandings. 
  • Trustworthiness and Rapport Building
    • For demonstrating honesty and reliability, which establishes credibility with both students and parents. 
  • Adaptability
    • For flexibly adjusting advice based on evolving educational landscapes and offering alternatives aligned with students' interests. 
  • Persistence and Follow-Up Skills
    • For maintaining engagement through diligent follow-up and ongoing support. 
  • Authority
    • To encourage students and parents to share their complete plans, using a reliable tone to inspire trust. 
  • Lead Conversion
    • For turning inquiries into booked consultation sessions.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role

We are looking for an experienced and organized University Enrolment Advisor to support our Direct Apply function and link students to their dream college; join our growing team and take our platform to the next stage! The role requires a strong consultative sales and marketing background and a profound aspiration to help students make the right decision for their next academic steps.

Direct Apply is Cialfo’s own application portal, enabling students around the world to easily access educational programmes across the globe. The University Enrolment Advisor will focus primarily on working directly with students, yet engage and coordinate with guardians and counselors from Cialfo schools. You’ll guide them to identify and apply to the right educational programmes by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally overcoming any roadblocks in their application.

What You Will Be Doing:

• Act as a local ambassador of Cialfo.
• Zealously promote Cialfo’s Direct Apply in every aspect of your work.
• Activate students to ensure proper registration on Cialfo platform and usage in school search activities.
• Provide presentations in the local marketplace to promote Direct Apply adoption.
• Engage students at all key stages of their applications - search, application, documents, submissions, offer acceptances, and enrolments.
• Lead and mentor a small team of advisors/associates, ensuring they are aligned on goals, trained on processes, and supported to deliver high-quality student engagement.
• Oversee daily team operations, assign responsibilities, and monitor progress against targets (applications, enrolments, events delivered).
• Create, manage and support student facing events such as
  • School University fairs.
  • University Representative visits to the school.
  • Create/Run student focus Workshops.
  • Brand awareness events.
  • Activate students to ensure proper registration on Cialfo platform and usage in school search activities.
• Work with the University partnership departments to identify university focused events.
• Liaise between the University Representative and high school to facilitate events that develop awareness and exposure to students in order to drive Direct Apply applications.
• Respond to inbound inquiries about programs listed on Cialfo (Students/Parents) and counselors.
• Stay up-to-date with programmes and university profiles of the allocated university network region.
• Identify opportunities to improve how Cialfo can support students better
• Identify students and guardian opportunities.
• Represent the sentiment of the market in feedback to Cialfo to drive increased market share.
• Support performance reviews, track KPIs for the team, and collaborate with leadership to improve process efficiency and student satisfaction.

About You

• Qualification:
  • At least a Bachelor’s degree.
• Experience:
  • 2-3 years of experience working with university representatives in Overseas Education Counselling, application and/or admission-related matters and Visa Application Support
  • Deep understanding of universities’ academic programs and admissions processes, in particular for the UK / USA and/or ANZ.
  • Experience working with university representatives in application and/or admission-related matters is a plus.
  • Experience supporting students through the end-to-end university pre-application to enrolment journey; university shortlisting, applications, pre-departure, visa applications, and enrolment processes.
  • Previous experience leading or mentoring junior team members in admissions/advisory roles is strongly preferred.
• Skills & Qualities:
  • Flexibility with regards to working times given the global nature of the team and clients.
  • Exceptional verbal and written communication skills.
  • Excellent active listening skills.
  • Proficient in CRM tools.
  • An energy that is ignited through daily client engagement.
  • A winning attitude that you use to drive outcomes.
  • Fantastic communication and consulting skills - the ability to collaborate with clients to uncover how they define success.
  • Ability to coach, develop, and motivate a small team while balancing personal contribution targets.
  • Excellent coaching, writing, discovery, and presentation skills.
  • Comfortable and willing to be a hands-on contributor.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role

We are looking for a talented University Enrolment Advisor to support our student recruitment business and counsel students to their dream college (Multi destination - UK/ USA/ Canada/Australia). The role requires a strong client service background with understanding of study abroad admission process. This is a global role where the UEA will be assisting students, parents, and counselors from Cialfo schools across different regions. You help them make the right educational choices by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally helping with any roadblocks in their application. 

What You Will Be Doing 

• Provide tailored counseling to help students choose the best destinations, courses, and institutions for their overseas education, based on their academic profile, budget and career goals.
• Guide students through all key stages of their application process — university shortlisting, application, document submission, offer acceptance, visa and other post-application services.
• Deliver top-tier service to ensure high conversion rates from inquiry to enrolment.
• Respond swiftly to inquiries, efficiently process applications, and assist with any student-related concerns.
• Build and nurture strong relationships with key stakeholders, including school counselors, students, parents, and universities, to drive business growth.
• Contribute to developing and refining processes to manage student success on Cialfo and within the CRM.
• Manage account of the assigned schools and build rapport with the school counselor.
• The candidate must be based out of Mumbai.

About You 

• Qualifications
  • Minimum of a Bachelor's degree.
• Experience
  • 4-8 years of experience in study abroad counseling for undergraduate and postgraduate students, focusing on the UK, ANZ, and US.
  • Prior experience in client relationship or sales.
• Knowledge and Skill Sets 
  • Deep knowledge of the education sector and university admissions processes, including entry requirements for the UK, ANZ, and US.
  • Proven experience in managing student visa applications, particularly for the UK.
  • Proficient in enterprise SaaS applications and collaboration technologies.
• Qualities  
  • Persuasion and Sales Skills: For effectively convincing hesitant students and parents of the benefits of studying abroad.
  • Empathy and Interpersonal Skills: For actively listening and building rapport, helping to connect with individual students and parents.
  • Problem-Solving Skills: For addressing anxiety and providing reassuring solutions tailored to students' and parents' concerns.
  • Communication Skills: For delivering clear verbal and written communication, minimizing misunderstandings.
  • Trustworthiness and Rapport Building: For demonstrating honesty and reliability, which establishes credibility with both students and parents.
  • Adaptability: For flexibly adjusting advice based on evolving educational landscapes and offering alternatives aligned with students' interests.
  • Persistence and Follow-Up Skills: For maintaining engagement through diligent follow-up and ongoing support.
  • Authority: To encourage students and parents to share their complete plans, using a reliable tone to inspire trust.
  • Lead Conversion: For turning inquiries into booked consultation sessions. 

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role

We are looking for an experienced and organized University Enrolment Advisor in Indonesia to support our Direct Apply function and link students to their dream college; join our growing team and take our platform to the next stage! The role requires a strong consultative sales and marketing background and a profound aspiration to help students make the right decision for their next academic steps. 

Direct Apply is Cialfo’s own application portal, enabling students around the world to easily access educational programmes across the globe. The University Enrolment Advisor will focus primarily on working directly with students, yet engage and coordinate with guardians and counselors from Cialfo schools. You’ll guide them to identify and apply to the right educational programmes by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally overcoming any roadblocks in their application.

What You Will Be Doing:

• Act as a local ambassador of Cialfo.
• Zealously promote Cialfo’s Direct Apply in every aspect of your work.
• Activate students to ensure proper registration on Cialfo platform and usage in school search activities.
• Provide presentations in the local marketplace to promote Direct Apply adoption.
• Engage students at all key stages of their applications - search, application, documents, submissions, offer acceptances, and enrolments.
• Create, manage and support student facing events such as 
• School University fairs.
• University Representative visits to the school.
• Create/Run student focus Workshops.
• Brand awareness events.
• Activate students to ensure proper registration on Cialfo platform and usage in school search activities.
• Work with the University partnership departments to identify university focused events.
• Liaise between the University Representative and high school to facilitate events that develop awareness and exposure to students in order to drive Direct Apply applications.
• Respond to inbound inquiries about programs listed on Cialfo (Students/Parents) and counselors.
• Stay up-to-date with programmes and university profiles of the allocated university network region.
• Identify opportunities to improve how Cialfo can best support the High School counsellor.
• Identify students and guardian opportunities. 
• Represent the sentiment of the market in feedback to Cialfo to drive increased market share.

About You 

• Qualification:
  • At least a Bachelor’s degree.
• Experience:
  • 2-4 years of experience working with university representatives in application and/or admission-related matters.
  • Team management experience is desirable.
  • Deep understanding of universities’ academic programs and admissions processes, in particular for the UK and/or ANZ.
  • Experience working with university representatives in application and/or admission-related matters is a plus.
  • Experience supporting students through the end-to-end university pre-application to enrolment journey; university shortlisting, applications, pre-departure, visa applications, and enrolment processes.
  • Candidates should be based in Indonesia.
• Skills & Qualities: 
  • Flexibility with regards to working times given the global nature of the team and clients.
  • Exceptional verbal and written communication skills.
  • Excellent active listening skills.
  • Proficient in CRM tools.
  • An energy that is ignited through daily client engagement.
  • A winning attitude that you use to drive outcomes.
  • Fantastic communication and consulting skills - the ability to collaborate with clients to uncover how they define success.
  • Excellent coaching, writing, discovery, and presentation skills.
  • Comfortable and willing to be a hands-on contributor.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About This Role  

We are looking for a talented University Enrolment Advisor to support our student recruitment business and counsel students to their dream college (Multi destination - UK/ USA/ Canada/Australia). The role requires a strong client service background with understanding of study abroad admission process. This is a global role where the UEA will be assisting students, parents, and counselors from Cialfo schools across different regions. You help them make the right educational choices by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally helping with any roadblocks in their application. This role will be based out of Hanoi.

What You Will Be Doing  

• Provide tailored counseling to help students choose the best destinations, courses, and institutions for their overseas education, based on their academic profile, budget and career goals.
• Guide students through all key stages of their application process — university shortlisting, application, document submission, offer acceptance, visa and other post-application services.
• Deliver top-tier service to ensure high conversion rates from inquiry to enrollment.
• Respond swiftly to inquiries, efficiently process applications, and assist with any student-related concerns.
• Build and nurture strong relationships with key stakeholders, including school counselors, students, parents, and universities, to drive business growth.
• Contribute to developing and refining processes to manage student success on Cialfo and within the CRM.
• Manage account of the assigned schools and build rappot with the school counselor  

About You  

• Qualifications 
  • Minimum of a Bachelor's degree. 
• Experience 
  • 3-4 years of experience in study abroad counseling for undergraduate and postgraduate students, focusing on the UK, ANZ, and US. 
  • Prior experience in client relationship or sales. 
• Knowledge and Skill Sets  
  • Deep knowledge of the education sector and university admissions processes, including entry requirements for the UK, ANZ, and US. 
  • Proven experience in managing student visa applications, particularly for the UK. 
  • Proficient in enterprise SaaS applications and collaboration technologies. 
• Qualities   
  • Persuasion and Sales Skills 
    • For effectively convincing hesitant students and parents of the benefits of studying abroad. 
  • Empathy and Interpersonal Skills
    • For actively listening and building rapport, helping to connect with individual students and parents. 
  • Problem-Solving Skills
    • For addressing anxiety and providing reassuring solutions tailored to students' and parents' concerns. 
  • Communication Skills
    • For delivering clear verbal and written communication, minimizing misunderstandings. 
  • Trustworthiness and Rapport Building
    • For demonstrating honesty and reliability, which establishes credibility with both students and parents. 
  • Adaptability
    • For flexibly adjusting advice based on evolving educational landscapes and offering alternatives aligned with students' interests. 
  • Persistence and Follow-Up Skills
    • For maintaining engagement through diligent follow-up and ongoing support. 
  • Authority
    • To encourage students and parents to share their complete plans, using a reliable tone to inspire trust. 
  • Lead Conversion
    • For turning inquiries into booked consultation sessions.