The application window will be open until at least May 18, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

In this role, you'll:

• Be a subject matter expert in GFiber’s products, policies, contracts, and processes. 
• Track pending commercial installations to ensure they are scheduled and installed on time.
• Update tracking tools and Salesforce, as needed.
• Provide exceptional customer service by proactively reaching out to schedule appointments and promptly responding to all inquiries (phone, email, etc.) to answer questions and resolve concerns.
• Partner with the TechOps team to help ensure each customer gets connected in a timely manner.
• Escalate customer concerns and issues to the local TechOps and Sales leadership teams, as needed.
• Help catalog customer feedback, product enhancements, and competitive intel.
• Show due care and attention to detail, ensuring work is right the first time.
• Foster and maintain a sense of teamwork and community.

At a minimum we'd like you to have:

• High school diploma or GED.
• 3 years of sales or customer service experience.
• Experience with Google Sheets and/or Excel.
• 1 year of experience collaborating with cross-functional teams. 
• Ability to work non-standard working hours including earlier mornings and nights across multiple domestic time zones.

It's preferred if you have:

• Prior experience working in a CRM database; Salesforce preferred.
• Direct sales or related experience with proven results.
• Proven ability to communicate effectively in both written and verbal formats.
• Proficient customer service skills with the ability to resolve customer challenges, complaints, and concerns.
• Demonstrated experience in creative and persistent problem solving.

The US base salary for this full-time position is $55,200 - $60,700 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together,  we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.

In this role, you'll:

• Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
• Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
• Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
• Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
• Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
• Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
• 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
• 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
• Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
• Experience deploying applications on premise or software as a service (SaaS). 

It's preferred if you have:

• Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
• Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
• Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
• Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
• Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

About the Role

iCapital is looking to hire a Backend Engineer Associate or Assistant Vice President to join the Software Engineering team. This individual will play an integral role in designing and implementing systems that power the iCapital platform. This role will work closely with the Product Management team throughout the software development process. The platform sits on top of a micro-services architecture with services built in Scala, Ruby, and Python. This person will have the opportunity to develop knowledge with new tools and technologies with support from management and mentors.

Responsibilities

• Build cloud native services using Scala, also using open-source frameworks (i.e. Akka and ZIO).
• Work with internal technical partners to create a product offering that meets the needs of our clients.
• Assist platform and system demonstrations for new prospects and work collaboratively with internal and external cross-functional teams platform onboarding and ongoing client development.
• Maintain synchronization across various industry groups to deliver a robust platform solution that addresses key stakeholders’ needs.
• Take ownership of projects.
• Participate in Peer Code Reviews as part of our standard SDLC and Change Management Process.

Qualifications

• 5+ years of cloud-based application development 
• Experience in Scala, Node.js or Java is a plus 
• Demonstrated understanding of relational or NoSQL database concepts and modeling practices 
• Passion for actively learning new technologies 
• Able to work independently or as part of a group effort, as required 
• Solid problem-solving abilities 
• Excellent communication skills 
• Collaborative approach to software development 
• Proven analytical skills, problem solving ability, and attention to detail 

Benefits

The base salary range for this role is $110,000 to $140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

THE ROLE

 As the “Global Strategic Account Service Director” for Everpure’s most valued global enterprise relationships, you will drive mutual innovation and measurable value creation. You are the primary architect of the customer service journey, ensuring our technology and services align perfectly with our clients' core business missions. By matrix-leading cross-functional experts and collaborating with Sales and Product leadership, you transform complex service portfolios into strategic business advantages that solidify Everpure as a trusted advisor.

WHAT YOU’LL DO

• Drive Strategic Outcomes: Serve as the single point of accountability for the end-to-end customer experience, partnering with Sales to execute 3-year integrated account plans that maximize customer loyalty and wallet share.
• Lead Matrixed Delivery Teams: Orchestrate a dedicated global team of Service Account Managers, Engineers, and Customer Success Managers to ensure high-quality, consistent service delivery and proactive resolution of high-level escalations.
• Design the Customer Lifecycle: Architect the service-focused vision and relationship roadmap, championing customer requirements directly into Everpure’s Engineering and Product roadmaps to drive account-based innovation.
• Optimize Business Performance: Manage account-level profitability and retention strategies, maintaining "World Class" CSAT and NPS scores while targeting 100% renewal rates through value-add service adoption.
• Govern Program KPIs: Own and communicate the success index for strategic accounts to senior executive leadership, utilizing data-driven insights to establish a company-wide culture of customer-centricity.

WHAT YOU BRING

• Executive Relationship Leadership: Proven ability to build and manage influential partnerships at the C-suite level, acting as a trusted advisor to global enterprise organizations.
• Matrix & Cross-Functional Mastery: Expert-level skill in leading diverse, indirect teams (Sales, Engineering, Finance, and Support) to achieve unified customer outcomes in a fast-paced environment.
• Advanced Business & Financial Acumen: Proficiency in managing account profitability, identifying revenue opportunities, and translating technical service delivery into tangible business value for the customer.
• Operational Excellence: Deep experience in designing service delivery models, lifecycle management, and continuous improvement activities to resolve complex organizational challenges.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara or Lehi office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

 #LI-ONSITE

About the Opportunity 

You’ll play a central role between Technical, Product, and Go-to-Market teams in support of EnergyHub’s growth and success.

For a mid-career professional dedicated to climate work, this role is a powerful opportunity to directly accelerate the clean energy transition. You will combine your technical and business expertise to architect solutions that convert distributed energy resources (DERs) into reliable virtual power plants, placing you at the forefront of the fight to stabilize the grid and reduce carbon emissions.

Sales Engineers at EnergyHub operate at the intersection of our client-facing, product and technical teams, enabling solutions that sit between market demands and product capabilities. This Senior Sales Engineering role will become an expert in the advancing world of distributed energy resources (DERs), combining technical and business acumen to design solutions involving the dynamic control of electric vehicle charging, smart thermostats, stationary batteries, and other connected devices to deliver value to utility clients. You will also hone client-facing sales skills while serving as the liaison to your colleagues in product, business development, and program delivery -- ensuring the development of cross-functional knowledge and expertise. 

Main Responsibilities

• Serve as a product expert within the Commercial team, understand the needs of EnergyHub’s growing base of utility clients and pair them with technical or service solutions
• Conduct discovery with prospective and existing clients on business requirements and key pain points
• Work closely with the Product team to design solutions that deliver compelling ROI
• Architect and deliver on opportunities for improving EnergyHub’s proposal, contracting, and delivery process with AI and automation tools
• Facilitate customer feedback so that EnergyHub’s Product team can inform the roadmap
• Work closely with EnergyHub’s product and marketing teams to ensure that EnergyHub is delivering the right message to the market
• Convey the value of EnergyHub’s platform, services, and program offerings to clients and prospects

Key Skills and Experience

• Bachelor's degree and 5-7 years of experience in technical, enterprise software sales, product management, or related fields
• Energy industry preferred, particularly demand side or DER management
• Strong sense of curiosity and a mission to learn
• Incredible project management and organizational skills
• Comfort communicating cross-functionally and externally with clients
• Experience with platform integrations, APIs, data transfers preferred
• Ability for periodic travel (~10%) for client visits, prospect demos, industry conferences
• Experience or data fluency with SQL or Python, Cloud BI tools, and AI agents preferred
• Experience with enterprise-level process management tools preferred

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The base salary range for this position is $110,000 - $140,000. The role is also eligible for an uncapped, variable compensation target of $34,000, for an OTE target of $174,000, with uncapped earning potential above that threshold. The base salary range of this opportunity is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role.

Why work for EnergyHub?

• Collaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team!
• Gain well rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs.
• Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate.

About EnergyHub

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

To learn more, visit energyhub.com.

Company Benefits

EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.

EnergyHub is an Equal Opportunity Employer

EOE, Including Disability/Vets. Reasonable accommodations are available for individuals with disabilities throughout the application process. If you are a person with a disability needing assistance with the application process, please contact accommodations.apply@energyhub.net.

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

EnergyHub understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.

THE ROLE

As a Manager, Technical Services at Everpure, you will lead and scale a high-performance team of engineers dedicated to the 24x7 monitoring and health of our customer arrays. Your mission is to ensure world-class service delivery by transforming technical front-line support into a proactive, outcome-driven organization. You will collaborate closely with Engineering and Product Management to bridge the gap between customer feedback and product innovation, ensuring our clients solve complex problems with unprecedented speed.

WHAT YOU'LL DO

• Lead and Scale Talent: Own the end-to-end lifecycle of your team by recruiting top-tier technical talent and implementing performance management frameworks that drive professional growth and operational excellence.
• Optimize Operational Efficiency: Drive process improvements and scalability initiatives that reduce time-to-resolution, ensuring the Technical Services team can support our growing global customer base without sacrificing quality.
• Champion Customer Success: Serve as a critical escalation point for high-priority customer concerns, coordinating across internal departments to resolve complex issues and maintain Everpure’s reputation for reliability.
• Strategic Cross-Functional Collaboration: Partner with stakeholders in Engineering and Sales to provide technical insights that influence the product roadmap and improve the overall customer experience.
• Front-Line Readiness: Oversee shift scheduling and on-call rotations to ensure 24x7 coverage, maintaining a constant state of readiness for any critical system events.

WHAT YOU BRING

• Experience: 5+ years of experience in customer-facing, technical services related work and 3+ years of experience in direct leadership as a people manager
• Proven Leadership: Demonstrated ability to manage, mentor, and develop technical teams within a customer-facing environment, focusing on building a culture of accountability and innovation.
• Technical Troubleshooting Expertise: Comprehensive understanding of troubleshooting complex hardware and software systems, specifically involving data storage, OS foundations (Linux, Windows, VMware), or similar enterprise technologies.
• Strategic Problem Solving: A track record of identifying operational bottlenecks and implementing scalable solutions that improve team productivity and customer outcomes.
• Communication & Influence: Strong verbal and written communication skills with the ability to translate technical challenges into actionable insights for both customers and executive stakeholders.

Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

 #LI-ONSITE

THE ROLE

As the first point of contact for our Technical Support team, the Customer Services Specialist will orchestrate the flow of inbound inquiries to ensure our global customers receive immediate, world-class assistance. You will bridge the gap between complex technical issues and rapid resolution by strategically routing requests and managing the lifecycle of support tickets. By collaborating closely with Support Engineers and Managers, you ensure that every Everpure customer feels heard and supported during critical moments.

WHAT YOU’LL DO

• Orchestrate Incident Flow: Direct all incoming support requests across phone, email, and the Everpure portal to the appropriate engineers, ensuring high-priority issues are addressed immediately to minimize customer downtime.
• Manage Lifecycle Communications: Drive customer satisfaction by providing proactive status updates on open tickets, ensuring transparency and setting clear expectations for resolution timelines.
• Monitor Service Health: Audit the support queue by severity and priority to ensure no case falls behind, escalating critical or aging issues to Support Leadership to maintain our stringent Service Level Agreements (SLAs).
• Drive Operational Intelligence: Perform targeted statistical analysis on recurring support trends to help the engineering team identify root causes and improve the long-term stability of the Everpure Platform.

WHAT YOU BRING

• Experience: A minimum of 1 year experience with phone call management, front-line IT or Support Experience
• Customer Advocacy & Communication: Proven ability to translate complex situations into clear, empathetic updates for customers and stakeholders while maintaining professional composure in high-pressure environments.
• Technical Troubleshooting: Proficiency in navigating modern support ecosystems, including case tracking systems, VoIP tools, and web-based collaboration applications to manage a high volume of digital requests.
• Operational Agility: Exceptional organizational skills with the ability to rapidly prioritize tasks and balance shifting resources against urgent customer needs.
• Collaborative Mindset: A track record of working effectively within a team-oriented environment to solve cross-functional problems and meet shared KPIs.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE

MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425547

 #LI-ONSITE

Compliance at Brex

The Compliance team is a strategic partner that helps Brex scale responsibly in a complex, highly regulated environment. We create frameworks that protect the business, unlock growth, and enable innovation — all while championing our customers’ best interests. By fostering a culture of trust and innovation, we empower Brex’s growth, remove barriers, and strengthen our brand with customers and partners, bringing speed, sound judgment, and creativity to everything we do.

What you’ll do

As the Screening and TM Associate, you will help build upon the foundations of the Brex Financial Crimes Investigations Team.  You will review and report potential money laundering (ML), terrorist financing (TF), bribery, and other violations of law. The right candidate will be able to, and have a passion for, investigating potentially suspicious activity, identifying and assessing risk, and synthesizing large amounts of data in order to make informed decisions regarding customer activity and the risk it poses to the company. Clear communication is essential both in written investigations and verbal communication to senior management regarding potentially suspicious activity. You must be diligent and able to maintain a high level of quality while producing sufficient quantity of work to meet regulatory deadlines. You must also be flexible and be able to adapt to a rapidly changing regulatory and business environment. 

Where you’ll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Conducts independent investigations into transaction monitoring alerts, manual based investigations or screening alerts.
• Consistently monitor unusual transactions and high-risk customers in support of regulatory reporting obligations, such as filing Suspicious Activity Reports (SAR) and Sanctions screening alerts/escalations
• Take ownership of the success of our internal controls, spot and scope opportunities for improvement
• Sampling techniques and analytical methods in order to monitor new typologies and emerging risks
• Support vendor integrations and address questions from L1 alert reviewers

Requirements

• 2+ years of experience across a variety of financial risk operations (AML, Sanctions, Bribery/Corruption, Due Diligence, etc)
• Knowledgeable about relevant US financial regulations authorities (ex: FinCEN, FINRA, OFAC, etc.)
• Technical aptitude in understanding complex money movement across payment methods and rails
• Familiarity with interpreting and utilizing data analytics tools (SQL, Looker, Excel), including designing, debugging, and organizing data for a wide audience
• Familiarity working with AI tools
• Demonstrated ability to work as part of a cross-functional, multi-disciplinary team (Legal, Engineering, Product Management, Data) in designing operational work-streams and internal controls
• Strong communication and interpersonal skills
• English proficiency/fluency, both written and speaking (note: interviews will be conducted in English)

Bonus points

• CAMS Certified 
• Experience using various transaction monitoring systems
• Insatiable curiosity
• Eagerness to learn
• Detail oriented
• Desire to build

Compensation

The expected salary range for this role is $76,800 - $96,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Director of Customer Support

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We are seeking an experienced Director of Customer Support to lead and grow our Technical Support Specialists and Tier I and Tier II support teams. As a growing organization, we need someone with experience in scaling customer support operations in a dynamic software environment. You'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base.

This is a hybrid position based in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

• Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).
• Develop and implement scalable processes and best practices to improve team efficiency and customer satisfaction.
• Identify and implement opportunities to leverage AI for process enhancement.
• Monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores, and report on these metrics regularly.
• Collaborate with other departments (Product, Engineering, Sales) to ensure the support team is equipped with the necessary knowledge and tools.
• Manage escalation processes to ensure timely resolution of complex or high-priority issues.
• Identify trends in support cases to proactively address common customer challenges and suggest product improvements.
• Maintain and enhance customer support platforms and tools, ensuring they are optimized for a growing team.
• Ensure proper documentation of support workflows, troubleshooting guides, and internal processes.
• Oversee training and development programs for the support team to continuously improve their technical knowledge and customer service skills.
• Advocate for customer needs within the organization and help align support efforts with broader company goals.

What We’re Looking For:

• 6+ years of experience managing customer support teams, ideally in a SaaS or software-focused environment.
• Proven track record of scaling support teams and improving operational efficiencies in a fast-paced, high-growth setting.
• Experience with AI tools to better Customer Support.
• Strong leadership and coaching skills, with the ability to foster a collaborative, results-driven team culture.
• Experience working with customer support platforms
• Excellent problem-solving and analytical skills, with the ability to derive insights from data and apply them to improve support performance.
• Strong communication skills, both verbal and written, with the ability to interact effectively across teams and with customers.
• Ability to adapt and thrive in a constantly evolving software environment.
• Bachelor’s degree in a related field preferred.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community  outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here’s are the stages of a typical interview process:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About the Role

What You'll Do

• Develop and implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on generating net new business sales. This includes prospecting and outreach, providing product demos and trials, and engaging in strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and the company. This includes proactively penetrating greenfield accounts and achieving a quarterly quota of at least 2-3 qualified net new logos
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence, and help enterprise organizations modernize their physical security solutions through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events, and physical security market knowledge/intelligence
• Gain an in-depth and detailed understanding of Verkada’s business and products, as well as the physical security market, and sell to C-level executives within Enterprise organizations
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing, and contractual agreements
• Provide account analysis, conduct quarterly business reviews, and generate accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements, and team collaboration. 

What You Bring

• 5-10+ years quota carrying B2B software/hardware technology sales with a focus on building a greenfield territory and landing new business within an Enterprise organization; 3+ years of Enterprise sales is highly preferred
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it)
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents
• Willingness to have a strong field presence multiple days per week; Must live in the territory & be willing to travel up to 50%
• A demonstrable track record of success managing longer, complex sales cycles and engaging with all levels from end users to business champions to C-level executives (Experience selling to CIO/CTO/CISO/CFO leaders at Fortune 1000 companies is highly preferred)
• Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus
• Proven experience running a process-driven sales cycle 
• Relevant software or hardware industry experience in any of the following domains: security software, physical security, or hardware, computer networking, and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected
• Intellectually curious, High IQ, EQ, and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast-paced dynamic environment with a strong sense of urgency
• BS/BA degree is strongly preferred
• Must live in San Francisco or the Salt Lake City area

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About the Role

iCapital is seeking an Alternative Investment Operations, Assistant Vice President to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.

The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team.

Responsibilities

• Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs.
• Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities.
• Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies.
• Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces.
• Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution.
• Meet and exceed service level agreements and performance targets through effective queue management.
• Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution.
• Enhance and maintain product documentation and internal resources to support platform users.
• Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products.

Qualifications

• 5-7+ years of experience in a client-facing role within the finance industry
• Bachelor’s degree is required
• Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution
• Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities
• Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success
• Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support
• Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic
• Able to convey complex concepts clearly and concisely to a diverse audience
• High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables
• Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
• Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies
• Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes
• Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners

Benefits

The base salary range for this role is $90,000 to $115,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.

The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team.

Responsibilities

• Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs.
• Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities.
• Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies.
• Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces.
• Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution.
• Meet and exceed service level agreements and performance targets through effective queue management.
• Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution.
• Enhance and maintain product documentation and internal resources to support platform users.
• Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products.

Qualifications

• 2-5+ years of experience in a client-facing role within the finance industry
• Bachelor’s degree is required
• Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution
• Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities
• Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success
• Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support
• Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic
• Able to convey complex concepts clearly and concisely to a diverse audience
• High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables
• Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
• Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies
• Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes
• Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners

Benefits

The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital is seeking an experienced Alternative Investment Operations - Vice President to join the US Platform Operations team and play a critical role in how alternative investment products are delivered to clients. This leader will oversee the execution of operational and technical requirements across the platform, ensuring scalable, high-quality delivery for the growing alternatives business.

The Vice President will lead a team responsible for business as usual (BAU) platform operations, middle office execution, and technical support, with a strong focus on operational excellence, process optimization, and client experience. This role is highly visible, cross functional, and essential to maintaining the reliability, efficiency, and scalability of iCapital’s platform in a fast paced, growth-oriented environment.

Responsibilities

• Own end‑to‑end operational execution of fund launches across the VP’s covered client portfolio, ensuring on‑time, accurate delivery aligned with client commitments and platform readiness.
• Support the alternative investments business with day‑to‑day platform operations ensuring consistent execution aligned with operational standards and service expectations.
• Manage a dedicated book of alternative investment clients, overseeing recurring activities including fund launches, platform configurations, technical operations, and ongoing support.
• Develop and directly manage a team of 3–5 professionals across middle‑office and pipeline operations, fostering a culture of accountability, quality, and continuous improvement.
• Drive efficiency and scalability across BAU operations by standardizing processes, strengthening quality controls, and delivering training and guidance to the team.
• Own issue management and escalation, serving as a senior point of contact for complex operational challenges and stakeholder coordination.
• Balance daily execution with ongoing process improvement, identifying opportunities to operationalize enhancements and reduce risk.
• Establish and maintain best practices for documentation, knowledge management, and process transparency within the team and across the organization.
• Partner closely with cross‑functional teams, including Client Management, Product, Technology, and Fund Origination to troubleshoot issues, inform platform enhancements, and support broader business objectives.

Qualifications

• 10+ years of experience in financial services, fintech, or alternatives, with at least 3+ years in platform operations, middle‑office operations, or a related function
• Experience in a high‑growth or scaling organization is strongly preferred
• Proven track record managing and developing small, operations‑focused teams in dynamic environments and experience onboarding and ramping new hires is a plus
• Demonstrated leadership in operational execution, including ticketing management, client responsiveness, and resolution of complex operational and support issues
• Strong organizational skills with the ability to manage competing priorities and deliver consistent results in a fast‑paced setting
• Excellent interpersonal and communication skills, with the ability to clearly articulate complex operational and technical concepts to internal and external stakeholders
• Proven client‑facing experience, including managing senior client relationships and navigating high‑expectation environments
• Experience driving and enhancing established operational processes within middle‑office or comparable domains
• Alternatives industry experience is a plus

Benefits

The base salary range for this role is $125,000 to $160,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

The Backend Engineer at iCapital will play an integral role in designing and implementing systems that power the iCapital platform. We are looking for engineers who can build APIs and applications that are highly performant and intuitive. More than checking the boxes on specific technologies, we are looking for driven team members with technical depth and a desire to deliver end products for our clients.

You will work closely with our Product Management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found via testing.  

Our platform sits on top of a micro-services architecture with services built in Scala, Ruby, Node.js and Python. If you are not already familiar with the technologies used at iCapital, you will have the opportunity to pick up these new tools and technologies while on the job—with support from management and mentors.

Responsibilities

• Building cloud native services using Scala using open-source frameworks Akka, ZIO etc.
• Unit and integration test development using Scala Test and ZIO Test
• Active participation in stand-up meetings
• Active participation in Peer Code Reviews as part of our standard SDLC and Change Management Process

Qualifications

• Degree in Software Engineering
• 5+ years of web-based application development
• Experience in Scala, Node.js or Java a plus
• Demonstrated understanding of relational or NoSQL database concepts and modeling practices
• Passion for actively learning new technologies
• Ability to work independently or as part of a group effort, as required
• Solid problem-solving abilities
• Excellent communication skills
• Collaborative approach to software development

Benefits

The base salary range for this role is $110,000 to $140,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Business Systems Administrator Assistant Vice President to support and scale the organization’s enterprise applications ecosystem. This individual will span Business Spend Management (BSM), ERP, CLM, CRM, and other core business platforms. This role blends system administration, business analysis, process documentation, and project coordination to ensure operational effectiveness, data quality, and successful delivery of technical initiatives across multiple functions. The ideal candidate strengthens enterprise operations by providing robust, scalable, and well-documented systems and processes. This role enhances data reliability, accelerates project execution, improves cross functional alignment, and ensures that business applications evolve alongside organizational needs.

Responsibilities

• Administer and support enterprise business applications, including ERP, BSM, CRM, CLM, and related platforms.
• Configure and maintain system settings, user roles, permissions, approval workflows, and routing logic.
• Monitor application health, data integrity, and operational performance; proactively identify stability and process improvement opportunities.
• Support and coordinate integrations across ERP, BSM, CRM, CLM, payment platforms, and third-party systems.
• Troubleshoot integration issues, data discrepancies, failed transactions, and workflow breakdowns.
• Lead requirements gathering with the Finance, Technology, and Operations teams and other stakeholders.
• Produce clear business requirements documents (BRDs), functional specifications, and solution recommendations.
• Analyze current-state processes and identify opportunities for automation, optimization, and redesign.
• Document end-to-end business processes, system workflows, procedures, and operational playbooks.
• Coordinate and track project activities, including milestones, risks, testing cycles (i.e. SIT or UAT), and stakeholder communications.
• Act as an escalation point for system issues, performing root-cause analysis and coordinating resolution.
• Support data governance, access controls, audit readiness, and ongoing compliance with internal controls.

Qualifications

• Bachelor’s degree in information systems, finance, business, a related field, or equivalent work experience
• 6+ years of experience supporting enterprise business applications in a systems administration, business systems, or IT analyst role. Experience in the financial services, asset management, or highly regulated industries is preferred
• Hands-on experience administering ERP and adjacent platforms (i.e. procurement, CRM, CLM, or financial systems)
• Strong experience with user administration, workflow configuration, and approval routing
• Proven ability to gather requirements and translate business needs into clear functional documentation
• Experience supporting system integrations and troubleshooting data flow or synchronization issues
• Strong understanding of business processes across finance, accounting, and operations
• Demonstrated ability to document processes, create training materials, and maintain knowledge repositories
• Experience supporting testing efforts, including SIT and UAT
• High attention to detail with a focus on data quality, controls, and audit readiness
• Strong organizational and project coordination skills
• Excellent written and verbal communication skills with both technical and non-technical stakeholders
• Experience supporting Business Spend Management (BSM) platforms, ERP financial modules, or payment systems
• Exposure to SOX controls, audit support, and access governance in regulated environments
• Experience working with integration platforms or middleware solutions
• Familiar with Agile delivery models, sprint planning, or backlog management
• Experience partnering with external vendors or implementation partners

Benefits

The base salary range for this role is $90,000 to $125,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is seeking an Associate to join the Onboarding Solutions team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.

The ideal candidate will build out legal documents workflows and become a strategic problem solver together with Associates and Assistant Vice Presidents. This role is highly collaborative, with a strong focus on understanding legal documents and improving operational processes as a team.

Responsibilities

• Structure legal documents into iCapital’s software using the company's proprietary tool.
• Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces.
• Identify which questions in legal documents are applicable to investor types and apply necessary logic.
• Communicate with the team on advancements and areas for improvement within internal systems and processes.
• Develop an in-depth understanding of all interfaces on the Onboarding Solutions team, ensuring the seamless transition of clients from internal-facing to external-facing team members.
• Execute end-to-end technical and operations deliverables, manage daily workflows to ensure consistent, high-quality delivery.
• Act as a subject matter expert on subscription document onboarding.
• Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution.
• Infer client needs from multiple external groups such as Fund Administrators, Legal, Tax, etc.
• Ensure that final client product contains consumer-grade grammar, logic, syntax, and accuracy.
• Peer review the team's work to guarantee operational standards are met.
• Partner closely with the Product team to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies.
• Enhance and maintain product documentation and internal resources.
• Meet and exceed service level agreements and performance targets through effective task delegation.

Qualifications

• 2-6 years of experience in a legal role drafting, researching, and comprehending complex legal documents
• Bachelor’s degree is required
• Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities
• Self-starter and self-motivated to hit deadlines without micromanagement
• Proactive team member who seeks ways to improve operational efficiency, contributing positively to team culture and client success
• Experience with a large caseload, working alongside multiple attorneys and legal teams, or across multiple legal fields
• Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic
• Able to convey complex concepts clearly and concisely to a diverse audience
• High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables
• Self-starter with a strong sense of ownership and able to work independently, prioritize effectively, and proactively drive issues through resolution
• Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies
• Proven ability to analyze technical and operational issues using structured problem-solving, including reviewing data or system outputs to identify root causes
• Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners
• Background in editing with a strong understanding of grammar mechanics and reviewing peer work to find errors, being comfortable receiving and giving constructive feedback
• Prior legal experience in the alternative investment space (i.e. venture capital, private equity, hedge funds, etc.) is a plus

Benefits

The base salary range for this role is $65,000 to $80,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a motivated People Analytics Vice President to join the growing global People team. This individual will sit on the People Operations team and report to the head of HR Operations and Analytics. This role in partnership with the People leadership team will leverage expertise to build, execute, and scale robust People analytics capabilities. The ideal candidate will implement assets such as interactive dashboards and executive presentations, conduct thoughtful data analyses, and provide key workforce insights that drive more impactful people decisions. This role requires an incumbent who is equally adept at technical and functional work, and who possesses a keen design sense to produce board-quality materials.

Responsibilities

• Build a People Analytics infrastructure, with the goal of seamlessly connecting people data across disparate HR systems to enable deeper insights.
• Utilize Tableau to oversee the evaluation, automation, and integration of existing Excel-based HR reporting efforts, such as headcount, hiring plan, and HR Dashboards to streamline data-informed decision making.
• Partner with HR Business Partners to identify key business challenges and apply data science to clarify them, connect data to business outcomes, and communicate insights and opportunities effectively back to stakeholders.
• Co-own, with HR Operations colleagues, responsibility for data optimization and root cause analysis of evolving data challenges.
• Lead the strategic design of people data for the firm and support business system owners with evolving workforce data needs.
• Conduct meetings outside of US working hours, as needed.

Qualifications

• A bachelor’s degree in business analytics, data science, information technology, statistics, human resources or related field
• 5-8 years of experience building an analytics ecosystem and executing a people analytics strategy
• Familiar with human resource management concepts, metrics, and data
• Experience working with tools such as Tableau and Snowflake and other enabling middleware
• Excellent analytical skills and methods to diagnose, cleanse, and transform data
• Awareness of data visualization concepts and user-centric design
• Demonstrated experience managing confidential information with appropriate integrity and discretion
• Presentation skills to distill complex data into essential information for executives using engaging examples
• Experience working in a global team
• Familiar with Dayforce HRIS, Lattice Talent Management, and Greenhouse ATS a plus

Benefits

The base salary range for this role is $130,000 to $160,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire an Analyst to join its Platform Technology Support team. The team provides technical support to its rapidly growing client base of financial advisors and individual investors, as part of the company’s mission to create a best-in-class user experience. This individual will have a strong client orientation and technical skillset, who is interested in working in a fast-paced, collaborative, and entrepreneurial environment. This position will be responsible for researching, collaborating, and solving technical issues as it relates to iCapital’s integrated platform. The ideal candidate will thrive in a collaborative, multi-disciplinary team environment across multiple locations, working in a fast-paced and entrepreneurial setting.

Responsibilities

• Respond in a timely manner to client inbound support requests and maintain updates during troubleshooting.
• Engage in the initial triage of support requests and either resolve or escalate to the appropriate secondary Support team.
• Maintain an accurate recording of troubleshooting steps and document knowledgebase articles in the CRM.
• Communicate with Client Sales teams on new technical issues and explaining resolutions.
• Utilize a variety of technical tools for troubleshooting for API, database, and data retrieval.
• Help the support team streamline processes or develop new methods for issue tracking.
• Take initiative on assigned support requests and collaborating with engineers from multiple teams to solve problems.
• Educate internal departments regarding the best practices to resolve technical issues.
• Participate in event driven initiatives related to the rollout of new system capabilities and functionality.
• Synthesize customer feedback and collaborate with other departments to optimize the user experience.
• Create documentation for new product solutions and enhancements to existing technology, as well as producing resources to enable staff to determine technical issues.

Qualifications

• Bachelor’s degree in computer science, information technology, business administration or a related field
• 1-3 years of experience in technical support
• Strong technical background, with experience in troubleshooting and resolving technical issues
• Excellent communication skills, with the ability to communicate with technical and non-technical stakeholders
• Strong problem-solving skills, with the ability to think creatively and strategically
• Able to work in a fast-paced, dynamic environment
• Excellent time management skills and ability to prioritize tasks
• Proven ability to multi-task and work both independently and as a team player
• Experience working with APIs and databases, with a strong understanding of how to utilize them to resolve technical issues
• Experience working with cloud-based technologies, such as AWS or Azure, is a plus
• Knowledge of security protocols and best practices for securing data and systems is a plus
• Technical experience and comfortable working with spreadsheets, business intelligence tools, and an understanding of databases
• Attention to detail with the ability to analyze and research systems to rectify issues and provide solutions
• Familiar with alternative investments and financial technology is strongly preferred

Benefits

The base salary range for this role is $60,000 to $70,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital’s Platform Technology Support team provides technical support to its rapidly growing client base of financial advisors and individual investors, as part of the company’s mission to create a best-in-class user experience. This is a great opportunity for someone with a strong client orientation and technical skillset, who is interested in working in a fast-paced, collaborative, and entrepreneurial environment.

This position will be on our platform support level II team responsible for researching, collaborating and solving technical issues as it relates to iCapital’s integrated platform. The ideal candidate will embrace a collaborative and multi-disciplinary team in a fast-paced and entrepreneurial environment.

Responsibilities:                 

• Responding in a timely manner to client inbound support requests and maintaining updates during troubleshooting.
• Engaging in the initial triage of support requests and either resolving or escalating to the appropriate secondary support team.
• Maintain accurate recording of troubleshooting steps and documenting knowledgebase articles in the CRM.
• Communicating with client sales teams on new technical issues and explaining resolutions.
• Utilizing a variety of technical tools for troubleshooting for API, database, and data retrieval.
• Helping the support team streamline processes or developing new methods for issue tracking.
• Taking the initiative on assigned support requests and collaborating with engineers from multiple teams to solve problems.
• Educate internal departments regarding the best practices to resolve technical issues.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2 + years of experience in technical support
• Strong technical background, with experience in troubleshooting and resolving technical issues.
• Excellent communication skills, with the ability to communicate with technical and non-technical stakeholders.
• Strong problem-solving skills, with the ability to think creatively and strategically.
• Ability to work in a fast-paced, dynamic environment.
• Ability to prioritize assignments with excellent time management skills
• Proven ability to multi-task and work both independently and as a team player
• Experience working with APIs and databases, with a strong understanding of how to utilize them to resolve technical issues.
• Ability to troubleshoot and resolve issues related to database connectivity, API integration, and data retrieval.
• Experience working with cloud-based technologies, such as AWS or Azure, is a plus.
• Knowledge of security protocols and best practices for securing data and systems is highly desirable.
• Technical experience and comfortable with spreadsheets, business intelligence tools and an understanding of databases. 
• Attention to detail with the ability to analyze and research systems to rectify issues and provide solutions.
• Familiarity with alternative investments and financial technology is strongly preferred

Benefits

The base salary range for this role is $60,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  #LI-ONSITE

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!

We’re looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!

What you'll do:

• Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
• Conduct client sessions using video, audio, and live messaging services
• Respond to asynchronous client messages each week, in a timely manner
• Complete your required clinical documentation after each client session

About you

• Current license to practice independently without supervision in the state of Utah
  
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Clinical Mental Health Counselor (LCMHC)
• Individual professional malpractice liability insurance policy
• Individual NPI number
• Comfortable learning new online tools and technology 
• Reliable internet connection and video-capable device

Perks

• Clients Ready for You: Talkspace provides new client referrals
• Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
• No Membership Fees: No provider fees
• Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
• Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
• Fully Paid Training: Master the Talkspace platform before your first session
• Clinical Support: Provider Support and IT teams available for any technical or platform related questions
• Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
• Health Perks: Access Stride Health to support your health and financial well-being

Compensation

• $70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
• Additional compensation for asynchronous messaging
• Earn a new client engagement bonus, varying by plan type

Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.

Why Talkspace

Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. 

Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. 

All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

About The Role

As Quality Assurance Manager you will assist with the of development Quality Assurance and Food Safety programs.  The Quality Manager is responsible for ensuring adherence to company policies, food safety standards, government regulations, and industry best practices including GMP and HACCP/HARPC. The QA Manager will integrate quality assurance into all functions and roles.  

The Critical Success Factors

You will be most successful if you: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

• Implement and maintain Quality policies and procedures at all levels within the facility.
• Foster and maintain positive Food Safety and Quality culture within the facility.
• Monitor and verify corrective and preventive action procedures for troubleshooting production concerns and customer product issues.
• Manages team building and evaluates the skills and training needed of the hourly QA team members. Participates in and contributes to the continuous improvement of the department.
• Develop and execute training programs that support the Company’s objectives regarding quality and food safety
• Support other departments in accordance with business requirements
• Effectively implement and maintain quality assurance programs to ensure company compliance with all FSMA, 21 CFR Part 117, GFSI, local regulations, and customer requirements.
• Ensure the company’s Food Safety compliance to new or revised local, state or federal regulations as outlined by the Food and Drug Administration. Remain current on trends and changes affecting Food Safety. 
• Manage the GMP Audit process by inspecting the facility and production floor to ensure compliance with food specifications and food safety practices. Facilitate the process through training across departments, performing & completing GMP Audits and associated reports in a timely manner. 
• Ensure adherence to manufacturing specifications, standards, protocols and procedures.
• Ensure adherence to document control parameters and continuously monitor production records which validate product produced is within specification, is traceable, and is safe to the consumer.
• Serves as alternate GFSI Practitioner
• Serve as alternate to hold and release
• Ensures Food Safety system verification and validation activities are completed according to specified schedule.
• Ensures Pre-requisite programs are completed according to a specified policy and schedule.
• Ensures adherence to all quality procedures and policies.
• Maintain overall responsibility for Key Performance Indicators & inputs to department budget
• Lead and manage regulatory and 3rd party audits such as GFSI, Organic, Kosher, customer audits and FDA regulatory visits.
• Perform other duties as assigned by Director of Quality. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

The Minimum And/or Technical Requirements  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The following list that follows is representative of the knowledge, skill and/or ability required: 

• Bachelor's degree from four-year College or university in Science, Food Science or related field, or 5 plus years QA food processing experience. 
• Ability to define problems, 
• Collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 
• Certifications in HACCP, SQF, PCQI, statistical process control and analysis or related experience and/or training; or equivalent combination of education and experience. (May be required to provide proof of certifications) 

LANGUAGE SKILLS  

Ability to read, analyze, and interpret common scientific and technical journals, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to effectively present information to top management, public groups, and/or boards of directors.  

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is required to sit, stand, walk and use hands to reach.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

WORK ENVIRONMENT  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate. 

POSITION TYPE/EXPECTED HOURS OF WORK  

This is an Exempt position.  

THE ROLE

As a Designated Support Engineer (DSE), you will be the technical anchor for our most strategic accounts, ensuring their mission-critical infrastructure thrives on the Everpure Platform. You will bridge the gap between complex technical troubleshooting and relationship management, acting as a trusted advisor who transforms potential disruptions into seamless operations. Joining a team with industry-leading NPS scores, you’ll collaborate closely with Engineering and Account teams to champion customer success and drive product excellence.

WHAT YOU'LL DO

• Drive Account Health and Stability: Act as the primary technical point of contact for named accounts, proactively identifying potential system risks and providing tailored architectural guidance to ensure long-term uptime.
• Orchestrate Complex Resolution: Lead the end-to-end troubleshooting of high-impact cases involving hardware, software, and environmental variables, ensuring a rapid return to service while maintaining professional, concise executive communications.
• Champion the Customer Voice: Represent customer needs in internal engineering reviews and lead high-stakes "hot" escalation calls, translating technical challenges into actionable product improvements.
• Scale Collective Intelligence: Mentor junior engineers through structured coaching and contribute high-quality technical documentation (FAQs/KBs) to the global Support knowledge base.
• Manage Critical Escalations: Own the lifecycle of support tickets from intake to resolution, maintaining accountability for KPIs related to response times and customer satisfaction.

WHAT YOU BRING

• Experience: A minimum of 5 years of experience in a customer-facing and or technical support role
• Technical Troubleshooting Mastery: Demonstrated expertise in diagnosing and resolving complex issues within multi-platform environments, including deep knowledge of operating systems (Linux, Windows, VMware) and Storage Area Networks (SAN).
• Advanced Networking & Infrastructure Savvy: Proficient in troubleshooting Fibre Channel, Ethernet, IP, and iSCSI protocols, with a strong understanding of enterprise server components (CPU, Chipset, Memory) and Hypervisors.
• Consultative Communication: Exceptional ability to translate technical jargon into business-impact language for executive leadership while building trust-based relationships with technical stakeholders.
• Operational Agility: Proven capability to manage multiple high-priority projects and support cases simultaneously, with the flexibility to support weekend, holiday, or on-call rotations as needed.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi or Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-REMOTE

Civil Science is seeking an experienced Transportation Design Project Manager to support and grow our Utah transportation practice. This opportunity is ideal for a licensed Professional Engineer with deep transportation design experience, a strong background delivering DOT and municipal projects, and a genuine interest in mentoring emerging engineers and project leaders.

As a key member of our transportation group, you'll lead transportation design projects from pursuit through delivery, overseeing scope, schedule, budget, quality, and overall project performance while serving as a primary point of contact for UDOT and municipal clients. You'll coordinate multidisciplinary teams, provide technical oversight across roadway and related transportation design efforts, ensure adherence to agency standards and project requirements, and help stabilize and lead active project opportunities in northern Utah. This role also includes building client relationships, supporting business development and proposals, collaborating with leadership on strategic growth initiatives, and coaching team members in a collaborative, high-performing employee-owned environment.

Qualifications

• Bachelor's degree in Civil Engineering.
• Professional Engineer (PE) license required; Utah licensure required or ability to obtain within three months of hire.
• Minimum 12 years of relevant transportation design experience.
• Experience delivering DOT and/or municipal transportation projects.
• Proven ability to manage multiple projects, priorities, scope, schedule, and budget.
• Strong understanding of roadway, drainage, utility, or traffic design.
• Excellent communication, client management, organization, and leadership skills.

Preferred Experience

• UDOT project experience or strong familiarity with Utah agencies.
• Experience with ProjectWise, Bluebeam, or similar tools.
• Experience supporting proposal development or business development efforts.
• Previous experience mentoring or supervising staff.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.
• Must be able to work on active project or construction sites, which may include uneven terrain, exposure to varying weather conditions, and moderate to high noise levels.
• Frequently required to stand, walk, sit, climb, balance, stoop, kneel, crouch, or crawl.

THE ROLE

As a Security Operations Engineer in the Global Information Security Office (GISO), you will lead the mission to reduce our global attack surface across cloud, endpoint, and SaaS environments. You will report to the Senior Security Operations Manager and work closely with Cloud Platform, Network Engineering, and DevOps teams to connect Zero Trust connectivity and vulnerability management into a coherent program. This role differentiates itself by moving beyond simple task execution to architecting automated, risk-based outcomes that enable the business to scale safely while protecting our most critical assets.

WHAT YOU’LL DO

• Own the Vulnerability & Asset Lifecycle: Drive risk-based remediation across cloud, container, and endpoint environments. You will shift the needle from volume-based reporting to exploitability-led prioritization (EPSS), utilizing asset intelligence to ensure remediation meets SLAs that tangibly reduce organizational risk.
• Engineer Zero Trust & Connectivity: Lead the operational excellence of Zscaler (ZIA/ZPA). You will manage complex SSL/TLS inspection strategies and policy enforcement to provide seamless, secure access while maintaining deep visibility into encrypted traffic flows.
• Eliminate Credential & Secret Risk: Act as the primary architect for secrets detection within CI/CD pipelines. You will partner with DevOps to automate the identification and remediation of exposed credentials, moving security "left" from code to cloud.
• Architect Detection, Deception, & Automation: Build advanced detection queries in Splunk and deploy enterprise-wide deception strategies aligned with the MITRE ATT&CK framework. You will automate manual triage via Python or SOAR workflows to turn raw security data into high-fidelity alerts.
• Validate & Simulate Defenses: Execute targeted adversary simulations and controls validation (e.g., Atomic Red Team) to verify that detections perform as expected, providing risk-rated findings to technical leaders.
• Translate Risk for Stakeholders: Serve as the technical authority who can pivot from deep-packet inspection troubleshooting to delivering "Fix Impact Reports" for executive leadership, quantifying how remediation efforts have eliminated critical threats.

WHAT YOU BRING

• Security Engineering & Vulnerability Mastery: You possess deep experience in security operations and vulnerability management within enterprise environments, including hands-on experience with asset discovery and secrets detection tools such as runZero, TruffleHog, or GitLeaks.
• Zero Trust & Cloud Specialization: You have technical depth in configuring and operating Zero Trust platforms—specifically Zscaler ZIA/ZPA (including SSL inspection design and policy tuning)—and experience securing major cloud providers like AWS, GCP, or Azure.
• Analytical Automation & DevSecOps: You are proficient in SIEM detection engineering (Splunk) and scripting (Python, PowerShell, or Bash), with a proven ability to integrate secrets scanning and automated remediation workflows directly into CI/CD pipelines.
• Offensive Security & Strategic Communication: You bring practical experience with threat emulation and deception technologies mapped to MITRE ATT&CK, coupled with the ability to partner with engineering teams to prioritize remediation and translate technical risk into business-relevant language.

We are primarily an in-office environment. You will be expected to work from our Santa Clara, CA or Lehi, UT office in compliance with company policies, unless on approved PTO, work travel, or other leave.

ABOUT THIS ROLE

As a Senior Software Engineer for our Core Services, you will play a critical role in developing solutions with a team of talented and experienced software engineers. You will be responsible for designing and implementing projects to unlock the power of the LVT Hardware Platform. You will help foster a culture of innovation, striving to use the best tools for software engineering. Your software will be deployed to the cloud with a high degree of reliability and security. You will be an influencer for our engineering culture and quickly establish yourself as a natural go-to thought leader among your more senior peers in the organization. 

ROLE RESPONSIBILITIES

• Technical Expertise: Maintain a deep understanding of industry trends, emerging technologies, and best practices in cloud software and AI assisted development. Stay up to date with advancements in the field and proactively identify opportunities to leverage new technologies for improved product development.
• Technical Leadership: Lead the design, development, implementation, and maintenance of backend services. In addition to being a high-velocity producer, be a prominent influencer in defining the engineering culture within your team, including its technical direction, methodologies and best practices, and robust engineering design.
• Cross-Functional Collaboration: Contribute to the planning, execution, and delivery of software development projects. Collaborate with cross-functional teams such as Product Management, Quality Assurance, and DevOps to define project requirements, provide development estimates, ensure seamless integration, and manage timelines. Foster effective communication channels and promote a culture of collaboration and knowledge sharing.

OUR IDEAL CANDIDATE

• Engineering Experience: 10+ years of engineering experience
• Technical Stack: Proficiency in TypeScript, Node.js/NestJS, Protobuf, AWS, GraphQL
• Strategic Thinking: Demonstrated ability to think strategically and make data-driven decisions.  Experience in developing and executing strategic plans that meet business needs.
• Education: Degree in Computer Science, Engineering, or a related field, or equivalent experience

ABOUT THIS ROLE

As a Software Development Engineer in Test (SDET III), you will be a pillar of our Software Quality team, ensuring the performance and reliability of an AI-driven platform that operates in the real world. You will partner with engineers and product managers to architect scalable automation frameworks and drive a culture of technical excellence. We are looking for a high-level individual contributor who doesn't just find bugs, but engineers the infrastructure that prevents them.

This role is based in-office out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

• Framework Architecture: Design, implement, and maintain scalable automation frameworks from scratch for UI (web/mobile), API, and backend services.

• Technical Leadership: Lead quality initiatives for complex, multi-service projects, providing architectural guidance and performing deep-dive code reviews for test code.

• CI/CD Integration: Own the integration of automated test suites into DevOps pipelines to ensure seamless execution and rapid feedback loops for the engineering team.

• Root Cause Analysis: Debug complex distributed systems to identify root causes across application code, infrastructure, and network configurations.

• Performance & Reliability: Design and execute sophisticated load, stress, and performance tests to ensure system stability under peak traffic and real-world conditions.

• Tooling Development: Build custom internal tools and dashboards to improve developer productivity, test data management, and environment orchestration.

• Test Case Management: Strategize and maintain comprehensive test coverage, utilizing manual testing only where automation is not feasible or effective.

• Cross-Functional Collaboration: Partner with stakeholders to define quality metrics and ensure all applications meet LVT’s high standards before deployment.

OUR IDEAL CANDIDATE

• Technical Education: Holds a Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.

• Programming Mastery: Expert-level proficiency in at least one major language (e.g., Python or TypeScript) with a focus on writing clean, maintainable, and DRY code.

• Automation Expertise: 5+ years of hands-on experience with modern tools like Playwright, Selenium, or Appium, and API frameworks such as PyTest.

• Architecture Knowledge: Deep understanding of microservices, REST/GraphQL APIs, and the communication protocols of distributed systems.

• DevOps Proficiency: Experienced with Docker, Kubernetes, and cloud platforms (AWS, Azure, or GCP), including managing CI/CD tools like GitHub Actions or Jenkins.

• Data Savvy: Advanced SQL skills and experience testing NoSQL databases such as MongoDB or DynamoDB.

• Security & Observability Mindset: Familiarity with automated security scanning (SAST/DAST) and monitoring stacks like ELK, Splunk, or Datadog.

• Mentorship: A proven track record of mentoring junior-to-mid-level SDETs and fostering a culture of technical rigor and excellence.

THE ROLE

At Everpure, Information Security is a foundational business priority. The Security team is a core engineering-focused group deeply embedded in ensuring the security of our corporate environment and Everpure services. We are dedicated to staying on the cutting edge of security technology and proactively addressing the evolving threat landscape.

We are seeking a proactive, detail-oriented Security Analyst, Compliance to independently run compliance certification programs with minimal supervision and actively support the broader compliance efforts of the team.

WHAT YOU'LL DO

• Lead a security certification program vertical  (e.g., SOC 2, ISO 27001, FedRAMP, Common Criteria) end to end with minimal supervision ensuring a successful outcome.
• Support other certification program verticals to streamline audit certification cycles.
• Collaborate and maintain communication with cross-functional teams (e.g., Engineering, Legal, Product) and external auditors/stakeholders to ensure smooth project execution and successful outcomes.
• Assist and support internal teams through independent assessments and audits. Translate complex security and compliance controls into actionable technical solutions and implementation strategies.
• Develop, track, and report on key compliance metrics (KCMs), continuously driving process improvements to align with evolving industry standards and best practices.
• Author and maintain comprehensive compliance documentation, including control narratives, audit evidence, and supporting materials, ensuring they are accurate, up-to-date, and audit-ready.
• Independently drive on recurring tasks and events such as access reviews and vulnerability scanning across multiple business units with differing scopes.
• We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, UT office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• 5+ years of experience in IT audit, risk management, or IT compliance roles, with demonstrated experience running compliance certification programs and previous audit experience.
• In-depth understanding of security controls and key compliance frameworks (e.g., NIST, SOC2, ISO 27001, FedRAMP, FIPS, Common Criteria) as well as cloud platforms (e.g. AWS, Azure, GCP, etc.)
• Proven experience in designing technical controls to satisfy compliance requirements.
• Strong written and verbal communication skills, with the ability to engage effectively with both internal teams and external auditors.
• Ability to identify and recommend tools, processes, and software to improve and automate compliance practices.
• Security Operations or Engineering background preferred but not required
• Relevant certifications such as CISSP, CISA, or CISM, ISO/IEC 27001 Lead Implementer or Lead Auditor  are preferred but not required.

#LI-ONSITE

#LI-TH3

THE ROLE

You will partner with the security operations lead and broader security team to develop and mature security use cases that apply across the company’s environment and operations. Your mission is to build and refine the detections, policies, and response logic that enable the team to identify real attacks, misuse, intrusions, and data loss events with speed and confidence.

This is not a passive monitoring role. You will be expected to understand how the business operates, how attackers move, where meaningful signals live, and how to translate that knowledge into durable security content and response workflows. Success in this role is measured not by alert volume, but by signal quality, attack reduction, faster containment, and continuous operational improvement.

WHAT YOU'LL DO

• Design, implement, and maintain high-fidelity detections, correlation rules, alerts, dashboards, and use cases in Splunk and related security platforms.
• Build detections across multiple data domains, including identity, endpoint, network, cloud infrastructure, SaaS applications, DLP, vulnerability, and asset posture.
• Correlate signals from diverse tooling and data sources to identify attacker behavior, misuse, anomalous activity, and material security risk.
• Partner with business units, IT, engineering, and internal security stakeholders to map business processes and workloads to security use cases and required telemetry.
• Support and participate in incident triage, investigation, containment, and post-incident improvement activities.
• Develop enrichment and automation workflows using Python, APIs, and security tooling to improve analyst efficiency and response consistency.
• Improve detection quality by tuning noisy alerts, reducing false positives, and increasing true positive rates.
• Collaborate on logging strategy, event onboarding, normalization, parsing, correlation, retention, reporting, and platform customization.
• Apply threat intelligence, attacker tradecraft, and frameworks such as MITRE ATT&CK, CVE/CVSS, and risk context to drive meaningful detections.
• Create playbooks, runbooks, detection documentation, and operational guidance for responders and analysts.
• Use lessons learned from incidents, hunts, and threat research to continuously improve content, coverage, and response workflows.
• Help mature a security operations model that brings together detection, alerting, investigation, and response rather than treating them as isolated functions.
• We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, UT office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• 6+ years of experience in cybersecurity, or a related technical field
• 3+ years of hands-on experience in incident response, detection engineering, security operations, or SIEM engineering
• Strong hands-on experience with a SIEM platform; direct experience with Splunk is strongly preferred
• Solid understanding of the incident response lifecycle, including triage, scoping, containment, eradication, recovery, and post-incident learning
• Strong understanding of foundational networking, systems, cloud, and security principles
• Ability to write scripts and automate tasks using Python or a similar language
• Ability to work with APIs, integrate data sources, and automate enrichment or response actions
• Strong analytical thinking and the ability to translate ambiguous threats or operational gaps into concrete detection logic
• Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams
• Bachelor’s degree in Computer Science, Information Security, Engineering, or a related technical field

#LI-TH3,  #LI-ONSITE

THE ROLE 

As an AI Governance Analyst within Everpure’s Global Information Security Office (GISO), you will be the primary guardian of our safe and innovative AI adoption. You’ll bridge the gap between cutting-edge technology and enterprise safety by managing the end-to-end lifecycle of AI tooling requests and risk assessments. Partnering closely with Legal, Privacy, and Engineering, you ensure our teams move fast while remaining within our security guardrails. Your mission is to transform governance from a "no" to a "how-to" for the entire organization.

WHAT YOU’LL DO

• Accelerate Secure Innovation: Manage the end-to-end intake and risk assessment lifecycle for new AI tools and use cases, ensuring every service deployed on the Everpure Platform aligns with our security, privacy, and data handling standards.
• Proactive Risk Management: Safeguard the enterprise by identifying and remediating unapproved AI usage through proactive monitoring and stakeholder collaboration, successfully converting "shadow AI" into governed, secure business assets.
• Global Enablement & Literacy: Drive organizational AI literacy by developing self-service documentation, FAQs, and high-impact training programs that translate complex security requirements into actionable guidance for both technical and non-technical teams.
• Operational Excellence: Optimize the AI Governance program’s efficiency by maintaining a comprehensive inventory of approved vendors and tracking key performance indicators—such as time-to-approval and exception trends—to drive continuous process improvement.

WHAT YOU BRING

• Security & AI Domain Expertise: A strong professional background in information security, risk management, or data governance within a SaaS environment, paired with a functional understanding of Large Language Models (LLMs) and their associated security risks.
• Analytical Framework Proficiency: Proven ability to apply security and privacy frameworks (such as NIST, ISO 27001, or SOC 2) to evaluate third-party AI vendors and internal data flows for potential vulnerabilities.
• Strategic Communication & Partnership: Exceptional ability to distill complex policy into clear, persuasive communications for diverse stakeholders, demonstrating a partnership-first mindset that enables business units to achieve their goals safely.
• Organizational Agility: Exceptional program management skills with the capacity to prioritize high-volume requests and maintain meticulous documentation in a fast-paced, rapidly evolving regulatory and technological landscape.
• Bonus Skills: A blend of technical and policy expertise, including experience with AI governance frameworks (e.g., EU AI Act, sectoral AI, or data protection guidance)  and SaaS risk assessments. Working knowledge of DLP/CASB tools and a passion for building security awareness content that empowers teams to innovate safely.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, UT office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE #LI-KQ1

THE ROLE

The Business Systems Analyst, Legal Operations will design, optimize, and support the systems and workflows that power our global Legal function. This role translates Legal and business objectives into scalable processes, data models, and technology solutions—enabling higher productivity, better decision-making, and responsible use of automation and AI across the Legal portfolio.

You will partner closely with Global Legal Ops & Enablement (GLOE), Legal practice groups, Finance, HR, DTG/IT, and external vendors to build and maintain an integrated ecosystem (e.g., ServiceNow Legal Service Delivery, CLM/CM, knowledge/AI tools, matter management, e‑billing and reporting).

WHAT YOU'LL DO

Strategy & Business Partnership

• Partner with Legal and business leaders to understand goals, pain points, and priorities; translate them into clear system and process requirements.

• Map end‑to‑end Legal workflows (intake, triage, self‑service, assignment, execution, closure, and analytics) and identify opportunities for standardization, automation, and risk reduction.

• Help shape the Legal technology roadmap, including trade‑offs across “run-the-business” enhancements and “change-the-business” initiatives.

Solution Design & Delivery

• Translate high‑level requirements into detailed user stories, process flows, acceptance criteria, and test plans.

• Work with DTG/IT, vendors, and Legal stakeholders to design solutions that are scalable, secure, and aligned with corporate architecture and data governance standards.

• Support configuration and integration work across platforms (e.g., ServiceNow, CLM, Salesforce, knowledge/AI tools) in partnership with technical teams.

• Coordinate and execute functional testing, UAT, and defect triage, ensuring high‑quality releases.

Data, Reporting & Analytics

• Define and maintain metrics and dashboards for Legal (e.g., intake volume, cycle times, SLA performance, self‑service adoption, NPS/CSAT, AI‑enabled use cases).

• Partner with Finance, FP&A, and Legal leadership on data sets that support budgeting, resource planning, and portfolio prioritization.

• Ensure data quality and integrity across systems, including master data, matter metadata, contract metadata, and knowledge objects.

Change Management & Enablement

• Develop and execute change management plans (communications, training, documentation, office hours) to drive adoption of new tools and processes.

• Create and maintain playbooks, knowledge articles, and self‑service content for Legal and business users.

• Gather feedback post‑launch, monitor performance against expected outcomes, and iterate to improve.

Run-the-Business Operations

• Own and prioritize the enhancement and defect backlog for key Legal systems in partnership with product owners and service owners.

• Triage incoming requests, ensuring clear scope, impact assessment, and alignment to roadmap and capacity.

• Act as a Level 2/3 point of contact for complex issues, coordinating with DTG/IT and vendors to resolve them.

We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA or Lehi, UT office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• 4+ years of experience in Business Systems Analysis, Business Operations, or Program Management in a technology‑driven environment; Legal Operations or G&A experience strongly preferred.

• Proven track record translating business requirements into system designs, user stories, and testable acceptance criteria.

• Demonstrated experience with one or more of the following:

• ServiceNow (ideally Legal Service Delivery or other G&A modules)

• Contract lifecycle management (CLM) or matter management platforms

• Salesforce or other enterprise SaaS platforms

• Knowledge management and/or AI‑enabled workflows (search, summarization, drafting, classification, etc.).

• Strong process design and documentation skills (BPMN or similar), including running workshops, mapping current/future‑state, and identifying automation opportunities.

• Solid data and analytics skills: able to define KPIs, design dashboards, and interrogate data for trends and root causes; experience with modern analytics stack (e.g., Snowflake for data warehousing and Tableau for visualization).

• Experience working in cross‑functional, matrixed organizations with IT, Finance, HR, Sales Ops, or similar partners.

• Excellent communication skills, with the ability to tailor messaging for attorneys, executives, technical teams, and end users.

• Comfort managing multiple projects and stakeholders in a fast‑paced, high‑growth environment.

Preferred Experience

• Prior experience working in or closely with a corporate Legal department (e.g., Legal Operations, Compliance, Privacy, IP, Commercial, Employment, Litigation).
• Hands‑on experience with ServiceNow configuration in a business/system analyst or product owner capacity.
• Background in legal tech, process improvement, or shared services (e.g., G&A transformation, ticketing/intake systems, workflow automation).
• Familiarity with change management frameworks (e.g., Prosci/ADKAR) and training design.
• Experience supporting or implementing AI/automation initiatives in a controlled, governance‑driven way.

Lehi Salary Range: $89,000 - $134,000

Santa Clara Salary Range: $126,000 - $189,000

#LI-TH3,  #LI-ONSITE

  #LI-ONSITE

ABOUT THIS ROLE

As a Senior Mobile Backend Engineer, you will play a critical role in developing the robust services and APIs that power LVT’s mobile applications. You will be responsible for designing and implementing scalable, low-latency backend solutions that allow our customers to interact seamlessly with the LVT Hardware Platform from their mobile devices. You will tackle mobile-specific challenges, such as offline data synchronization, real-time alerts, variable network conditions, and efficient payload delivery, while fostering a culture of innovation. Your software will be deployed to the cloud with a high degree of reliability and security. You will be an influencer for our engineering culture and quickly establish yourself as a natural go-to thought leader among your peers in the organization.

ROLE RESPONSIBILITIES

• Technical Expertise: Maintain a deep understanding of industry trends, emerging technologies, and best practices in cloud software and API design. Stay up to date with advancements in mobile optimization, push notification delivery, real-time data synchronization, and proactively identify opportunities to leverage new technologies for an improved mobile experience.
• Technical Leadership: Lead the design, development, implementation, and maintenance of mobile-facing backend services. In addition to being a high-velocity producer, be a prominent influencer in defining the engineering culture within your team, including its technical direction, methodologies, best practices, and robust system design.
• Cross-Functional Collaboration: Contribute to the planning, execution, and delivery of mobile software projects. Collaborate closely with our React Native and Expo engineers, Product Management, Quality Assurance, and DevOps to define project requirements, establish API contracts, ensure seamless client-server integration, and manage timelines. Foster effective communication channels and promote a culture of collaboration and knowledge sharing.

OUR IDEAL CANDIDATE

• Engineering Experience: 5+ years of software engineering experience, with a proven track record of building backend systems specifically tailored to support high-traffic applications.
• Technical Stack: Proficiency in backend technologies such as TypeScript, Node.js/NestJS, AWS, GraphQL, and REST. Proven experience building APIs and services optimized for mobile clients built with React Native and Expo. Experience with mobile-critical integrations including push notifications (APNs/FCM), WebSockets, and secure authentication flows.
• Strategic Thinking: Demonstrated ability to think strategically and make data-driven decisions. Experience in developing and executing strategic architectural plans that meet complex business and mobile performance needs.
• Education: Degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

ABOUT THIS ROLE 

As a Software Engineer III at LVT, you will play a critical role in designing, building, and testing software as part of a team of talented software engineers. You will be responsible for writing quality code, providing technical guidance,  and innovating  in software development. This position requires excellent programming and technical skills,  mentorship and leadership abilities, and a passion for delivering high-quality software products.

Your day to day will be building new interfaces for our internal admin tools while maintaining and retiring the existing PHP app.

ROLE RESPONSIBILITIES

Deliver high quality software: You love to ship. Your primary responsibility will be to deliver high quality software that creates value for customers and meets product and engineering requirements.  You will take ownership to ship  your code into production and collaborate with QA, DevOps, SecOps and other teams to ensure a timely and reliable release of your software.Requirements gathering and documentation: When requirements are missing you will be proactive to find them out and document them.

• Reliability and performance: To ensure that your software is reliable and performant you will write and run tests, log metrics, and build dashboards and alerts. You will take ownership of the services you support and be the first to know if anything is going wrong.
• Team work: You will provide mentorship to Mid-level and Jr engineers and encourage the adoption of modern software engineering methodologies and technologies. You will collaborate with other software teams and company departments and work towards quality and results.
• Continuous Improvement: You’ll be on the lookout for ways to streamline our processes and work to optimize processes across teams and not a local minimum. 

OUR IDEAL CANDIDATE 

• 5+ years of professional development experience with TypeScript
• 2+ years of professional development experience building and maintaining production fullstack PHP with SQL and Javascript.
• Familiarity with Ruby on Rails.
• Understanding and enthusiasm for working with Docker, orchestration, and CI/CD.
• Excellent problem-solving and analytical skills, with the ability to navigate complex technical challenges, and debug legacy software that lacks test coverage and documentation.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced and dynamic environment and switch between priorities quickly.
• Experience with agile software development methodologies and familiarity with related tools and processes.

ABOUT THIS ROLE

As an Application Security Engineer at LVT, you will be a cornerstone of our commitment to building secure-by-design technology. You will partner deeply with our Engineering and Product teams to weave advanced security protocols into every layer of our Software Development Lifecycle (SDLC). This isn’t just about finding bugs; it’s about architecting a proactive security culture and scaling our defenses alongside our rapid growth. You will serve as a technical expert, mentor, and advocate, ensuring our AI-driven platform remains as resilient as it is innovative.

This role is based in-office out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

• Strategic Integration: Partner with Product and Engineering to embed reproducible, high-standard security practices directly into the SDLC.
• Defense Engineering: Develop and maintain sophisticated manual and automated security processes to identify, evaluate, and mitigate risks across our software ecosystem.
• Offensive Security: Lead proactive security initiatives including threat modeling, deep-dive code reviews, and offensive security exercises/penetration testing.
• Vulnerability Management: Architect and manage the deployment of vulnerability scanning tools, driving the remediation process to ensure rapid resolution of identified issues.
• Policy Stewardship: Assist in the development and continuous improvement of secure development policies and procedural documentation.
• Technical Translation: Communicate complex vulnerability details and risk assessments to both technical and non-technical stakeholders, ensuring organizational alignment.
• Security Culture: Mentor junior team members and foster a strong, transparent security culture across the company.
• Impact Measurement: Success in this role is measured by the reduction of critical vulnerabilities in production, the speed of remediation cycles, and the successful adoption of security tools by the broader engineering team.

OUR IDEAL CANDIDATE

• Proven Experience: At least 2+ years of professional experience in an Information Security role with a focus on modern application environments.
• Cloud Proficiency: 2+ years of hands-on security experience with AWS and other cloud service platforms.
• Modern Stack Familiarity: Comfortable navigating common web languages and frameworks such as HTML, PHP, Node.js, React.js, Nest.js, and Next.js.
• Pipeline Expertise: A solid understanding of CI/CD tools including GitHub, Docker, Jfrog, CircleCI, and ArgoCD.
• Technical Depth: A comprehensive understanding of common application vulnerabilities (OWASP Top 10) and the tools used to combat them (SAST, DAST, SCA).
• IT Foundations: Strong grasp of IT fundamentals, including operating systems, networking protocols, and the OSI model.
• Compliance Awareness: Familiarity with security frameworks such as CIS, NIST, or ISO/IEC 27001.
• Exceptional Communicator: Ability to articulate risk with clarity and professional poise, maintaining high levels of personal integrity.
• Preferred Credentials: A degree in IT/Security or industry certifications such as Security+, OSCP, GPEN, or ITCA are highly valued.
• Regulatory Experience: Prior experience working within compliance frameworks like SOC2 or FedRAMP is a plus.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. 

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

The Impact You’ll Make

Recursion is leading an era of autonomous science – iterating across the discovery process, leveraging machine learning and agents built-for-purpose to uncover novel insights across biology and chemistry, fueling our clinical-stage pipeline. As the Senior Product Manager for Agentic Science, you will sit at the intersection of drug discovery and AI, serving as the critical translator between our scientific teams and the agentic systems they depend on. Your primary focus will be on outcomes: ensuring our agents impact Recursion’s pipeline through demonstrably accelerating discovery.

This role is not about maintaining a static roadmap; it is about navigating the frontier of a rapidly evolving field. You will partner closely with drug discovery scientists to understand their workflows, translate their needs into agent task definitions, and design and maintain the benchmarks that -ensure our agents are driving value. As the field evolves rapidly, you will help the team distinguish real scientific progress from superficially promising results.

In this role, you will:

• Champion Benchmarking for Agentic Science: Drive alignment across scientific and technical teams around evaluation frameworks that measure agent performance against scientifically meaningful outcomes, continuously refining them as the field evolves.
• Drive Outcome-Focused Product Development: Keep the team anchored to what matters: building agents that meaningfully advance drug discovery programs, not just executing tasks.
• Evangelize the "Human-in-the-loop" Evolution: Work with scientific stakeholders to define interfaces where humans review, validate, and shape agent reasoning, ensuring our scientists evolve from "operators" to "architects" of discovery.
• Monitor the Competitive Benchmark Landscape: Track how leading organizations across pharma AI, biotech, and foundation model research are measuring agentic performance. Ensure Recursion's evaluation frameworks stay calibrated against external standards, so our benchmarks reflect genuine scientific progress rather than internally optimized metrics.

The Team You’ll Join 

You will join a cross-functional team of software engineers, data scientists, AI/ML scientists and drug discovery biologists and chemists who build the technical bedrock that enables autonomous science, including agent orchestration, guardrails, and the connectivity between our digital and physical assets. You will work closely with the Discovery teams (the users of these agents), the AI Research teams (who build cutting-edge models), and our automated biology and chemistry lab teams (who generate the data that feeds into the models).

The Experience You’ll Need

• Background in Drug Discovery or AI-driven Science: You have direct experience working in drug discovery, biotech, or AI-driven scientific research. Ideally, you will have worked hands-on with agentic systems (or agents) in a scientific context. You can credibly partner with PhD-level scientists and translate between scientific goals and technical systems without losing fidelity on either side.
• Fluency in Modern AI: You don't need to be an engineer, but you follow the AI landscape closely and understand how LLMs and agentic systems actually work in practice. Bonus points if you've benchmarked an agent(s) or worked hands-on with agentic tools, even outside a formal work context.
• Experimentation-First Mindset: You have a natural instinct for working through rapid prototyping cycles, whether in a product, research, or scientific context. You'd rather run a quick experiment than write a long spec.
• Systems Thinking: You can hold the big picture in mind while working in the details. You think naturally about how multiple agents interact, where they hand off to each other, and where humans need to be in the loop to catch errors, validate outputs, or make judgment calls that agents can't.

Communication & Influence: Strong written and oral skills to align diverse stakeholders (PhDs in Biology, ML and software engineers, AI Researchers) around a unified technical vision.

Working Location & Compensation:

This is an office-based, hybrid position at one of our offices in either Salt Lake City, Utah or New York City, New York. Employees are expected to work in the office at least 50% of the time.

At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $142,500 - $220,500. You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. 

#LI-EP1

The Role

We’re looking for a Senior Software Developer to take a leading role in developing and maintaining one of our software brands. This is a high-impact role where you’ll work across the full stack of a mature SaaS product used in real-world daily operations. You’ll collaborate closely with product, customer success, and other stakeholders to deliver features, improve performance, and maintain reliability.

What You’ll Do

• Own the full application lifecycle — features, bugs, performance, and deployments
• Maintain and extend a large PHP/MySQL codebase
• Build new features driven by customer needs
• Work with third-party integrations
• Support multi-location and multi-tenant functionality
• Optimize database performance and queries
• Respond to production issues and ensure system reliability
• Collaborate with internal stakeholders on product direction and priorities
• Contribute to ongoing improvements in code quality and architecture

Technology Stack

• Backend: PHP
• Database: MySQL
• Frontend: JavaScript, jQuery, HTML/CSS
• Web Server: Apache
• Dependencies: Composer
• Integrations: Ecommerce, payments, messaging, reporting tools
• Architecture: Established monolithic PHP application with long-term production stability.

What We’re Looking For

Required:

• 5+ years of professional PHP development experience
• Strong MySQL skills
• Solid JavaScript experience
• Experience working with APIs
• Familiarity with payment processing concepts
• Git proficiency
• Basic Linux/server knowledge
• Ability to work independently

Preferred:

• Experience with ecommerce integrations
• Experience with payment platforms
• Experience with messaging/email APIs
• Familiarity with multi-tenant SaaS architectures
• Experience working in legacy codebases
• Understanding of retail/POS concepts

Nice to Have:

• Experience in nonprofit or resale industries
• Familiarity with logistics or scheduling systems
• Experience with BI/reporting tools
• Interest in modernizing legacy systems

What Success Looks Like

First 30 days:

• Onboarded and productive
• Understands core application flow
• Ships initial bug fixes or small features

First 90 days:

• Independently handling features and bug fixes
• Comfortable with deployment and integration workflows
• Strong understanding of system architecture

First 6 months:

• Owning significant areas of the product
• Delivering meaningful improvements
• Contributing to technical direction

About the Codebase — Transparency

• Large, long-running production system
• Primarily procedural PHP
• Limited automated testing today
• Emphasis on stability and incremental improvement

What We Offer

• Opportunity to build software that powers real-world commerce at scale.
• Competitive salary and equity package.
• Comprehensive benefits (health, dental, vision, 401k, etc.).
• Flexible work environment.
• Strong emphasis on engineering quality and career growth.

Location: Onsite, Provo, Utah
Salary: 105-120k base + bonus

About the Role

We are seeking an experienced Senior Software Engineer to join one or more product engineering teams building mission-critical Point of Sale and eCommerce SaaS platforms. This role balances technical execution, hands-on development, and cross-functional collaboration in a highly regulated, high-availability environment.

You will contribute to delivering secure, scalable, and reliable payment solutions while upholding a strong engineering culture.

Key Responsibilities

Technical Execution & Development

• Write, review, and maintain high-quality code across backend, frontend, and/or mobile systems.
• Uphold coding standards and architecture best practices.
• Participate in design and code reviews, contributing constructive feedback to peers.
• Contribute to technical documentation and architectural designs.
• Champion a culture of accountability, quality, and continuous improvement.

Cross-Functional Collaboration

• Communicate technical ideas and plans clearly in team settings.
• Translate product and business goals into well-scoped technical solutions.
• Communicate progress, risks, and tradeoffs to engineering teams and stakeholders.
• Work closely with customer support and operations on merchant-impacting issues.

Delivery & Engineering Excellence

• Partner with Product, Design, Compliance, SRE, and Operations to deliver POS, payment, loyalty, gift card, and other features end-to-end.
• Contribute to sprint planning, delivery predictability, incident follow-ups, and technical debt management.
• Implement and advocate for best practices in code quality, testing, observability, and CI/CD.
• Help guide architectural decisions for high-throughput, low-latency systems.

Cloud-Based Point of Sale & Platform Features

• Inventory Management and PO sync: Items matrices, Vendor Catalog, Purchase Order Management, Multi-store inventory.
• CRM: Customer details capture, purchase history tracking, targeted marketing campaigns, gift card management, and loyalty rewards.
• Sales & Promotions: Custom discounts, bulk pricing, time-sensitive promotions, and bundled offers.
• Reporting & Analytics: Detailed dashboards and exportable reports covering best-sellers, profit margins, and more.
• Employee Management: User roles, time tracking, permissions, and cross-location metrics.
• Payment: Integration with Quilt Payment or external payment providers.
• eCommerce Sync: Integration with Quilt's internal eCommerce module or platforms like Shopify and DoorDash.
• Support platform reliability, uptime, and data integrity for merchants and partners.
• Participate in incident response and post-mortems, contributing to long-term fixes.
• Support PCI DSS, SOC 2, and other compliance requirements.

Required Qualifications

• 5+ years of software engineering experience.
• Hands-on, full-stack development experience with React (frontend) and PHP/MySQL (backend) .
• Experience building and operating SaaS platforms at scale.
• Strong understanding of modern backend systems (APIs, microservices, databases, cloud infrastructure).
• Experience working in regulated or compliance-heavy environments with strong technical documentation practices.
• Effective communicator with the ability to collaborate across teams.

Preferred Qualifications

• Experience with POS systems, eCommerce, or fintech 
• Familiarity with PCI DSS, SOC 2, or financial compliance standards.
• Experience with cloud platforms (AWS, GCP, or Azure).
• Background in distributed systems, event-driven architectures, or real-time transaction processing.

What We Offer

• Opportunity to build software that powers real-world commerce at scale.
• Competitive salary and equity package.
• Comprehensive benefits (health, dental, vision, 401k, etc.).
• Flexible work environment.
• Strong emphasis on engineering quality and career growth.

Location: In-Person: Irvine, CA, Charlotte, NC or Provo, UT
Salary: 115-130k base Salary + Bonus

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

About the Opportunity 

NetDocuments is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role will deliver comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. The Technical Trainer will play a critical role in shaping how partners understand and apply our solutions, particularly in legal, compliance, and professional services environments. 

Reporting to the Senior Manager of AI Success Operations, this role requires not only technical training acumen but also a solid understanding of legal operations, AI-powered document management, and the evolving needs of law firms and legal departments. 

What Your Contributions Will Be:

• Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples. 
• Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features, legal-specific workflows, and best practices. 
• Ensure follow-through and program completion with personalized support, coaching, and learning journeys. 
• Stay current on NetDocuments AI functionality, emerging legal technology trends, and legal use cases to keep training highly relevant and practical. 
• Act as a liaison for customers, coordinating across internal teams to resolve issues, representing customer needs, and ensuring aligned support throughout the implementation process.
• Present confidently to customers and internal stakeholders in meetings, project updates, and briefings.
• Support strategic business outcomes, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and training delivery KPIs.

What You Will Bring to the Team:

• A deep understanding of how legal professionals use technology, including document management systems, AI-driven search, and workflow automation. 
• The ability to translate technical functionality into business value, particularly in law firms, legal operations, compliance, or corporate legal departments. 
• A learner-first mindset—balancing clarity, empathy, and impact in every training session. 
• Skills in knowledge transfer and curriculum development with an eye toward legal relevance and customer success. 

Required Education and Experience: 

• 3+ years of proven experience as a technical trainer or in a technical enablement role. 
• Strong presentation skills and comfort with delivering training to diverse audiences, including legal professionals. 
• Familiarity with modern learning tools and training techniques, including the use of LMS platforms, video modules, and performance-based assessment. 
• Experience with enterprise cloud applications and understanding of implementation challenges in the legal sector. 
• Awareness of AI tools in legal tech (e.g., document summarization, smart search, clause extraction, redlining automation), and enthusiasm for staying up to date with their use in real-world legal scenarios. 
• Ability to work independently in a fast-paced, ever-evolving SaaS environment. 

Ideally You Will Have 

• Direct experience working in, consulting for, or training legal professionals (law firms, legal ops, or corporate legal teams). 
• Familiarity with legal practice management systems, document lifecycle management, or AI applications in legal services. 
• Knowledge of AI capabilities in document management systems and a passion for demystifying them for learners.

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

The annual compensation range for this position is: $85,000 - $100,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

#LI-REMOTE

#LI-HYBRID

ABOUT THIS ROLE

As a Senior Embedded Software Engineer at LVT, you will be a key architect in the evolution of our hardware-software ecosystem. You will design, build, and test the mission-critical software that powers our intelligent mobile units, ensuring they operate with elite precision in the physical world. This is a role for a technical leader who is passionate about writing high-quality code, driving architectural innovation, and mentoring a talented team to deliver industry-leading technology. You will bridge the gap between complex hardware requirements and our sophisticated AI platform, directly impacting the safety and security of our customers.

This role is based in-office out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

Technical Leadership: Provide technical leadership and mentorship to a division of software engineers. Help set the technical direction, define best practices, and drive the adoption of modern software engineering methodologies and technologies.

Architecture and Design: Collaborate with architects and other senior engineers to design scalable and robust software solutions. Review and provide guidance on system architecture, design patterns, and technology choices. Drive technical excellence and ensure adherence to coding standards.

Technical Expertise: Maintain a deep understanding of industry trends, emerging technologies, and best practices in software engineering. Stay up to date with advancements in the field and proactively identify opportunities to leverage new technologies for improved product development.

Collaboration: Collaborate with cross-functional teams such as product management, quality assurance, and operations to ensure seamless integration and successful delivery of software products. Foster effective communication channels and promote a culture of collaboration and knowledge sharing.

Continuous Improvement: Drive continuous improvement initiatives to enhance software development processes, productivity, and efficiency. Identify bottlenecks, streamline workflows, and implement tools and methodologies to optimize software development lifecycle.

OUR IDEAL CANDIDATE

• Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical/Computer Engineering or a related field.
• 7+ years of professional software engineering experience, with a focus on embedded development.
• Object-oriented and embedded-system design experience.
• Strong expertise in C and C++.
• GoLang experience desired.
• Strong expertise in Embedded Linux, RTOS (Zephyr a plus).
• Excellent problem-solving, debugging, and analytical skills, with the ability to navigate complex technical challenges.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
• Demonstrated ability to thrive in a fast-paced and dynamic environment, managing multiple priorities simultaneously.
• Experience with agile software development methodologies and familiarity with related tools and processes.
• Track record of delivering high-quality software products on time and within budget.