Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

As a Customer Support Associate at Human Interest, you are the frontline face of the company. On a daily basis, you demonstrate your passion for helping customers maximize our retirement savings platform. You love to solve problems and are energized by challenges and the reward that comes with solving them. Customer Support Associates benefit from a developed and defined Customer Success career ladder which includes opportunities to grow into other roles within the organization.

What you get to do every day

• Manage a steady volume of inbound customer inquiries, primarily through phone, live chat, and email conversations
• Identify the root of customer needs in order to resolve inquiries completely in just one touchpoint
• Document thorough notes on every case to ensure important context, actions taken and next steps are properly captured
• Work cross-functionally with internal and external partners to solve customer issues
• Provide best in class customer service
• Work in a fast-paced environment 
• Manage follow-ups with customers as required
• Support other areas of the organization when needed
• Manage performance to company set standards and adhere to a workforce management schedule

What you bring to the role

• 1+ years of experience in a customer facing role - i.e. customer support or account management/call center experience, preferred but not required, or commensurate college experience
• Passion for serving customers
• Strong organizational skills; you are able to juggle multiple tasks with varying deadlines and stakeholders
• Ability to communicate with confidence, professionalism and empathy over the phone, live chat, and through email
• You remain composed in high-stress situations and convey empathy for our customers 
• Meticulous attention to detail - rarely making typos and noticing discrepancies
• Demonstrated ability to remain highly productive and organized in an elevated-noise, open-office environment

Where you will work

• Located in our Lindon, Utah office (Monday-Thursday) with the flexibility to work remotely on Fridays
• Standard Monday-Friday work schedule with no weekends or evenings
• This is a full time position 40 hours a week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $18 - $20.50 per hour and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

Director of Customer Support

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We are seeking an experienced Director of Customer Support to lead and grow our Technical Support Specialists and Tier I and Tier II support teams. As a growing organization, we need someone with experience in scaling customer support operations in a dynamic software environment. You'll be responsible for driving excellent customer experiences, ensuring our support teams deliver timely and effective solutions, and continuously improving processes to support our expanding customer base.

This is a hybrid position based in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

• Lead, mentor, and manage a team of Tier I and Tier II support agents, ensuring they deliver high-quality customer service across multiple channels (email, chat, phone).
• Develop and implement scalable processes and best practices to improve team efficiency and customer satisfaction.
• Identify and implement opportunities to leverage AI for process enhancement.
• Monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores, and report on these metrics regularly.
• Collaborate with other departments (Product, Engineering, Sales) to ensure the support team is equipped with the necessary knowledge and tools.
• Manage escalation processes to ensure timely resolution of complex or high-priority issues.
• Identify trends in support cases to proactively address common customer challenges and suggest product improvements.
• Maintain and enhance customer support platforms and tools, ensuring they are optimized for a growing team.
• Ensure proper documentation of support workflows, troubleshooting guides, and internal processes.
• Oversee training and development programs for the support team to continuously improve their technical knowledge and customer service skills.
• Advocate for customer needs within the organization and help align support efforts with broader company goals.

What We’re Looking For:

• 6+ years of experience managing customer support teams, ideally in a SaaS or software-focused environment.
• Proven track record of scaling support teams and improving operational efficiencies in a fast-paced, high-growth setting.
• Experience with AI tools to better Customer Support.
• Strong leadership and coaching skills, with the ability to foster a collaborative, results-driven team culture.
• Experience working with customer support platforms
• Excellent problem-solving and analytical skills, with the ability to derive insights from data and apply them to improve support performance.
• Strong communication skills, both verbal and written, with the ability to interact effectively across teams and with customers.
• Ability to adapt and thrive in a constantly evolving software environment.
• Bachelor’s degree in a related field preferred.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community  outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here’s are the stages of a typical interview process:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

What You’ll Do 

NetDocuments is seeking a Senior Manager, Product Design to lead the design and research efforts shaping our next generation of products, including AI-powered experiences that are transforming how legal professionals draft, review, and organize their work. 

In this role, you will lead a multidisciplinary UX team, define how AI capabilities are integrated into the product, and partner closely with Product and Engineering leadership to deliver intuitive, trustworthy, and high-impact user experiences. You will operate at the intersection of design leadership, product strategy, and emerging AI technologies, influencing both product direction and how design operates across the organization. 

You will: 

Drive AI Product Strategy & Experience Vision 

• Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision. 

• Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control. 

• Guide product direction by balancing customer needs, business goals, and technical feasibility. 

• Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise. 

Define Design Systems & Scalable Experience Patterns 

• Own and evolve design system strategy, including governance, contribution models, and cross-team adoption. 

• Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops. 

• Ensure consistency, scalability, and quality across all product surfaces. 

• Drive alignment between AI capabilities and the broader product ecosystem. 

Elevate Craft & Design Quality Across Teams 

• Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking. 

• Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices. 

• Define what great AI-powered professional workflows look like and ensure consistent execution across teams. 

Lead Team & Influence Design Culture 

• Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development. 

• Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows. 

• Identify opportunities to integrate AI into team processes to improve efficiency and output quality. 

• Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness. 

• Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making. 

What You’ll Need to Be Successful 

• 8+ years of UX experience, with 4+ years managing designers and/or researchers. 

• Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments. 

• Strong foundation in user-centered design, UX research, and design systems. 

• Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership. 

• A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact. 

• Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities. 

• Strong collaboration skills with product and engineering partners. 

• AI & Emerging Technology Experience 

• Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows. 

• Understanding of AI-specific UX challenges including trust, explainability, and graceful failure. 

• Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows. 

• Curiosity and a growth mindset toward emerging technologies and their impact on product and design. 

What Will Make You Stand Out 

• Experience designing for legal technology or other regulated, complex domains. 

• Experience scaling design systems and practices across multiple teams. 

• Demonstrated success integrating AI into both product experiences and internal team workflows. 

• Strong perspective on the future of AI in professional software and UX design. 

What You’ll Love About NetDocuments   

• The People!   

• 90% healthcare premiums company covered   

• HSA company contribution   

• 401K match at 4%   

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $160,000 - $180,000 

The posted cash compensation for this position includes on-target earnings. Individual compensation packages are determined based on factors such as experience, skills, location, and other job-related considerations. 

About the Role

What You'll Do

• Develop and implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on generating net new business sales. This includes prospecting and outreach, providing product demos and trials, and engaging in strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and the company. This includes proactively penetrating greenfield accounts and achieving a quarterly quota of at least 2-3 qualified net new logos
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence, and help enterprise organizations modernize their physical security solutions through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events, and physical security market knowledge/intelligence
• Gain an in-depth and detailed understanding of Verkada’s business and products, as well as the physical security market, and sell to C-level executives within Enterprise organizations
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing, and contractual agreements
• Provide account analysis, conduct quarterly business reviews, and generate accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements, and team collaboration. 

What You Bring

• 5-10+ years quota carrying B2B software/hardware technology sales with a focus on building a greenfield territory and landing new business within an Enterprise organization; 3+ years of Enterprise sales is highly preferred
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it)
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents
• Willingness to have a strong field presence multiple days per week; Must live in the territory & be willing to travel up to 50%
• A demonstrable track record of success managing longer, complex sales cycles and engaging with all levels from end users to business champions to C-level executives (Experience selling to CIO/CTO/CISO/CFO leaders at Fortune 1000 companies is highly preferred)
• Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus
• Proven experience running a process-driven sales cycle 
• Relevant software or hardware industry experience in any of the following domains: security software, physical security, or hardware, computer networking, and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected
• Intellectually curious, High IQ, EQ, and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast-paced dynamic environment with a strong sense of urgency
• BS/BA degree is strongly preferred
• Must live in San Francisco or the Salt Lake City area

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About the Role

iCapital is looking to hire an Analyst or Associate to support the Product Marketing function across iCapital’s investment products and technology platforms. This role offers hands-on exposure to messaging, sales enablement, product launches, and go to market execution in a regulated financial services environment. This individual will focus on maintaining and executing core product marketing deliverables. This role will work closely with senior product marketers and cross-functional partners to ensure materials are accurate, compliant, and consistently positioned.

Responsibilities

• Support the development, maintenance, and updating of product marketing collateral, including fact cards, presentations, fund tiles, FAQs, and product updates, using established messaging and positioning frameworks.
• Ensure consistent and accurate use of approved language across client facing and sales enablement materials, in line with brand, regulatory, and compliance standards.
• Own version control and organization of approved marketing materials, ensuring teams have access to current, ready-to-use assets.
• Partner with the Product, Investments, and Performance teams to gather inputs for routine updates and translate them into clear, execution ready materials.
• Support the compliance review and approval process by coordinating submissions, tracking feedback, and managing final approvals and archival.
• Assist with sales enablement execution, including preparation of pitch decks, product overviews, competitive comparisons, and internal training materials.
• Support product launches and ongoing product readiness by helping prepare launch communications, user guides, platform overviews, and internal enablement resources.
• Contribute to campaign and communication execution by coordinating assets, supporting email distributions, and tracking timelines and deliverables.
• Maintain competitive and market reference materials by collecting, organizing, and updating publicly available product and feature information.
• Track basic adoption, engagement, and campaign performance metrics using existing dashboards and templates, and prepare summary reports.
• Collaborate with international and cross functional partners to ensure alignment, accuracy, and timely delivery of materials.
• Assist with audience list preparation, segmentation updates, and distribution logistics.

Qualifications

• 1–5+ years of experience in product marketing, financial services, investment management, technology marketing, or a related field
• Strong written communication skills and attention to detail; ability to work within established guidelines and templates
• Highly organized, with the ability to manage multiple priorities and recurring deliverables
• Interest in financial products and technology platforms; willingness to learn investment and product concepts
• Experience working in a compliance‑regulated environment is a plus
• Comfort working with spreadsheets, trackers, shared documentation, and basic analytics tools
• Familiar with CRM tools, CMS platforms, email systems, analytics dashboards, or AI‑enabled productivity tools is a plus

Benefits

The base salary range for this role is $65,000 to $80,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire an experienced Python Developer with expertise in web scraping, automated portal interactions, and cloud-native deployment using AWS. The ideal candidate will have hands-on experience working with Playwright for browser automation, managing multi-factor authentication (MFA) flows, and deploying scalable scraping tasks via AWS Lambda and related services. This role will assist in architecting and building robust, secure, and scalable scraping solutions that interact with complex web applications and secured portals.

Responsibilities

• Assist with the design and implementation of advanced scraping solutions using Python, Playwright, and AWS services.
• Automate interactions with JavaScript-heavy and authentication-secured websites, including handling MFA, CAPTCHAs, and session or token-based login flows.
• Architect scraping pipelines using serverless AWS components such as Lambda, Step Functions, S3, CloudWatch, and Secrets Manager.
• Build systems that scale to support high volumes of data extraction with fault tolerance, retries, and intelligent logging.
• Integrate and manage complex workflows across multiple portals, APIs, and data sources.
• Contribute to architectural decisions, tooling, and best practices.

Qualifications

• Bachelor’s or master’s degree in computer science, software engineering, or related field, or equivalent professional experience
• 10+ years of experience in Python development, with a strong focus on automation and data extraction
• Proven expertise in web scraping using tools like Playwright, Selenium, Scrapy, BeautifulSoup, and requests
• In-depth experience handling multi-step authentication flows, including multi-factor authentication (MFA), CAPTCHA solving, and session or cookie management
• Proficient in deploying and managing scraping workloads in AWS, particularly Lambda, S3, IAM, CloudWatch, and Secrets Manager
• Experience with asynchronous programming, headless browsers, and JavaScript-rendered content
• Solid understanding of web protocols (i.e. HTTP, HTTPS, cookies, headers), and the ability to reverse-engineer network calls and authentication mechanisms
• Comfortable working with APIs, JSON/XML, and data transformation
• Experience with CI or CD pipelines, Docker, and infrastructure as code (i.e. CloudFormation, Terraform)
• Familiar with data pipeline orchestration tools such as Apache Airflow or AWS Step Functions
• Prior experience scraping from secure or enterprise-level portals (i.e. financial, healthcare, legal)
• Background in data engineering or ETL workflows is a plus
• Exposure to Python testing frameworks and writing unit or integration tests

Benefits

The base salary range for this role is $130,000 to $160,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital’s Distributed Ledger Technology team is looking to hire a Senior Blockchain / Backend Engineer to develop an industry-wide distributed ledger solution for the alternative investment ecosystem to facilitate access to private markets investments for advisors and their high-net-worth clients using innovative technology solutions. Candidates should be able to understand complex business problems, scope projects, identify business opportunities, optimize workflows, and communicate their findings across all levels of the organization. This role is highly visible and involves working closely with other teams in Engineering, Product, senior leadership, and industry partners.   

Responsibilities

• Design and implement a private and permissioned distributed ledger using DAML / Canton and other open source blockchain frameworks
• Build and maintain a RESTful API using Python and FastAPI
• Provide technical leadership to motivate and guide team members and mentor junior engineers
• Actively participate in daily stand-up meetings
• Actively participate in Peer Code Reviews as part of our standard SDLC and Change
• Stay current with the latest developments in blockchain technology and incorporate them into our ecosystem

Qualifications

• 5+ years software engineering experience building enterprise SaaS cloud-based solutions
• 2+ year technical leadership and management experience
• Experience with DAML, Solidity, or other blockchain programing languages
• Experience with Python and FastAPI
• Demonstrated understanding of relational database concepts and modeling practices
• Experience building APIs for large scale applications using AWS
• Experience with toke

  About the Role

  iCapital’s Distributed Ledger Technology team is looking to hire a Blockchain / Backend Engineer to develop an industry-wide distributed ledger solution for the alternative investment ecosystem to facilitate access to private markets investments for advisors and their high-net-worth clients using innovative technology solutions. Candidates should be able to understand complex business problems, scope projects, identify business opportunities, optimize workflows, and communicate their findings across all levels of the organization. This role is highly visible and involves working closely with other teams in Engineering, Product, senior leadership, and industry partners.   

   

  Responsibilities

  • Design and implement a private and permissioned distributed ledger using DAML / Canton and other open source blockchain frameworks
  • Build and maintain a RESTful API using Python and FastAPI
  • Actively participate in daily stand-up meetings
  • Actively participate in Peer Code Reviews as part of our standard SDLC and Change
  • Stay current with the latest developments in blockchain technology and incorporate them into our ecosystem

   

  Qualifications

  • 6+ years software engineering experience building enterprise SaaS cloud-based solutions
  • Experience with DAML, Solidity, or other blockchain programing languages
  • Experience with Python and FastAPI
  • Demonstrated understanding of relational database concepts and modeling practices
  • Experience building APIs for large scale applications using AWS
  • Experience with tokenization and blockchain-based investments
  • Familiarity with security best practices and encryption techniques
  • Basic knowledge of finance and business (e.g., capital markets, alternative investments)
  • Excellent writing, communication, and presentation skills
  • Exceptional ability to understand client needs, scope projects, develop detail-oriented execution plans, and communicate results
  • An entrepreneurial hunger to own problems from start-to-finish, manage projects, overcome operational bottlenecks, and execute effectively

Benefits

The base salary range for this role is $120,000 to $145,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Business Systems Administrator Assistant Vice President to support and scale the organization’s enterprise applications ecosystem. This individual will span Business Spend Management (BSM), ERP, CLM, CRM, and other core business platforms. This role blends system administration, business analysis, process documentation, and project coordination to ensure operational effectiveness, data quality, and successful delivery of technical initiatives across multiple functions. The ideal candidate strengthens enterprise operations by providing robust, scalable, and well-documented systems and processes. This role enhances data reliability, accelerates project execution, improves cross functional alignment, and ensures that business applications evolve alongside organizational needs.

Responsibilities

• Administer and support enterprise business applications, including ERP, BSM, CRM, CLM, and related platforms.
• Configure and maintain system settings, user roles, permissions, approval workflows, and routing logic.
• Monitor application health, data integrity, and operational performance; proactively identify stability and process improvement opportunities.
• Support and coordinate integrations across ERP, BSM, CRM, CLM, payment platforms, and third-party systems.
• Troubleshoot integration issues, data discrepancies, failed transactions, and workflow breakdowns.
• Lead requirements gathering with the Finance, Technology, and Operations teams and other stakeholders.
• Produce clear business requirements documents (BRDs), functional specifications, and solution recommendations.
• Analyze current-state processes and identify opportunities for automation, optimization, and redesign.
• Document end-to-end business processes, system workflows, procedures, and operational playbooks.
• Coordinate and track project activities, including milestones, risks, testing cycles (i.e. SIT or UAT), and stakeholder communications.
• Act as an escalation point for system issues, performing root-cause analysis and coordinating resolution.
• Support data governance, access controls, audit readiness, and ongoing compliance with internal controls.

Qualifications

• Bachelor’s degree in information systems, finance, business, a related field, or equivalent work experience
• 6+ years of experience supporting enterprise business applications in a systems administration, business systems, or IT analyst role. Experience in the financial services, asset management, or highly regulated industries is preferred
• Hands-on experience administering ERP and adjacent platforms (i.e. procurement, CRM, CLM, or financial systems)
• Strong experience with user administration, workflow configuration, and approval routing
• Proven ability to gather requirements and translate business needs into clear functional documentation
• Experience supporting system integrations and troubleshooting data flow or synchronization issues
• Strong understanding of business processes across finance, accounting, and operations
• Demonstrated ability to document processes, create training materials, and maintain knowledge repositories
• Experience supporting testing efforts, including SIT and UAT
• High attention to detail with a focus on data quality, controls, and audit readiness
• Strong organizational and project coordination skills
• Excellent written and verbal communication skills with both technical and non-technical stakeholders
• Experience supporting Business Spend Management (BSM) platforms, ERP financial modules, or payment systems
• Exposure to SOX controls, audit support, and access governance in regulated environments
• Experience working with integration platforms or middleware solutions
• Familiar with Agile delivery models, sprint planning, or backlog management
• Experience partnering with external vendors or implementation partners

Benefits

The base salary range for this role is $90,000 to $125,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Control Room Associate to join its Regulatory and Compliance team to assist in the implementation, and enforcement of the firm’s information‑barrier, MNPI, and Restricted Trading List (RTL) programs. This role will assist in the oversight of potential conflicts arising from access to sensitive information across investment advisory, portfolio management, and distribution activities. The position partners closely with Legal to safeguard against misuse of MNPI, ensure compliance with securities laws, and promote a strong culture of compliance and ethical conduct.

Responsibilities

• Enhance, maintain, and enforce policies and procedures related to MNPI, information barriers, personal and firm trading restrictions, and conflicts of interest.
• Assist in matters involving potential MNPI, information barrier breaches, and wall‑crossing events.
• Coordinate and document wall‑crossing approvals, acknowledgements, and related controls.
• Support the administration and oversight of the firm’s Restricted Trading List (RTL), including adding, monitoring, and removing securities based on MNPI considerations.
• Conduct trading activity surveillance against RTL restrictions and escalate potential violations for investigation and remediation.
• Maintain documentation supporting RTL decisions and audit trails for regulatory review.
• Support investigations into potential MNPI misuse, information barrier breaches, or trading violations, including coordination with Legal and HR as appropriate.
• Assist in the development of targeted training on MNPI, information barriers, and RTL obligations for employees with elevated risk exposure.
• Coordinate monitoring of regulatory developments, enforcement actions, and industry trends related to insider trading and MNPI controls.

Qualifications

• 2-5 years of experience, preferably with demonstrated experience in a control room function or overseeing MNPI, insider trading, or information‑barrier programs
• Strong understanding of U.S. securities laws and regulations related to insider trading and market abuse (i.e. Exchange Act Section 10(b), Rule 10b‑5)
• Experience in trading surveillance controls
• Strong written and verbal communication skills, with the ability to clearly articulate risk and compliance requirements
• Highly organized, detail‑oriented, and comfortable managing confidential information
• Collaborative, pragmatic, and able to operate effectively across business, legal, and compliance functions
• Able to thrive in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills

Benefits

The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Control Room Vice President or Senior Vice President candidate to join its Regulatory and Compliance team to lead the implementation, and enforcement of the firm’s information barrier, MNPI, and Restricted Trading List (RTL) programs. This role serves as a central point of escalation and oversight for potential conflicts arising from access to sensitive information across investment advisory, portfolio management, and distribution activities. The position partners closely with the Legal team to safeguard against misuse of MNPI, ensure compliance with securities laws, and promote a strong culture of compliance and ethical conduct.

Responsibilities

• Enhance, maintain, and enforce policies and procedures related to MNPI, information barriers, personal and firm trading restrictions, and conflicts of interest.
• Serve as the Control Room point of contact for matters involving potential MNPI, information barrier breaches, and wall crossing events.
• Coordinate and document wall crossing approvals, acknowledgements, and related controls.
• Administer and oversee the firm’s Restricted Trading List (RTL), including adding, monitoring, and removing securities based on MNPI considerations.
• Assess trading activity against RTL restrictions and escalate potential violations for investigation and remediation.
• Maintain documentation supporting RTL decisions and audit trails for regulatory review.
• Lead or support investigations into potential MNPI misuse, information barrier breaches, or trading violations, including coordination with Legal and HR as appropriate.
• Develop and deliver targeted training on MNPI, information barriers, and RTL obligations for employees with elevated risk exposure.
• Monitor regulatory developments, enforcement actions, and industry trends related to insider trading and MNPI controls.

Qualifications

• 10-15+ years of experience, preferably with demonstrated experience in a control room function or overseeing MNPI, insider trading, or information‑barrier programs
• Strong understanding of U.S. securities laws and regulations related to insider trading and market abuse (i.e. Exchange Act Section 10(b), Rule 10b‑5)
• Experience administering or advising on Restricted Trading Lists and trading surveillance controls
• Able to exercise sound judgment in complex, time‑sensitive situations involving senior stakeholders
• Strong written and verbal communication skills, with the ability to clearly articulate risk and compliance requirements
• Highly organized, detail‑oriented, and comfortable managing confidential information
• Collaborative, pragmatic, and able to operate effectively across business, legal, and compliance functions
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• JD is a plus

Benefits

The base salary range for this role is $140,000 to $190,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a DevOps Database Engineer to join the Platform Infrastructure team. This role is responsible for owning the performance, reliability, security, and operation of the company’s SQL and NoSQL database platforms.  The role operates within a database team who partners with application engineering, platform, and security teams to ensure databases are scalable, resilient, secure, and observable across all environments.

Responsibilities

• Own end to end performance of SQL and NoSQL databases across environments, including query optimization, indexing strategies, execution plan analysis, and tuning of database runtime parameters (i.e. PostgreSQL query plans, MongoDB indexes, DynamoDB access patterns).
• Prevent performance regressions proactively through representative load testing, performance analysis tooling, and CI or CD validation gates.
• Partner with application teams on schema design, data modeling, and workload driven performance improvements, including relational schemas, document models, and NoSQL access patterns.
• Design, operate, and harden production grade SQL, NoSQL, and document database systems with strong replication, failover, backup or restore, and security controls.
• Define, implement, and validate backup and disaster recovery strategies, including routine restore testing and compliance with RPO and RTO objectives.
• Establish SLIs and SLOs for database health, including latency, error rates, contention, replication lag, storage growth, and cache efficiency across SQL and NoSQL databases.
• Deliver actionable dashboards and alerts and maintain operational runbooks alongside up to date documentation.
• Lead or participate in production incident response and post incident reviews related to database platforms.
• Enforce database security best practices in partnership with InfoSec, including least privilege access, RBAC, auditing, encryption, secure secret handling, access reviews, and secure service to database authentication across SQL and NoSQL data stores.
• Codify database infrastructure and operations using Infrastructure as Code such as Terraform and CI or CD pipelines.
• Standardize baseline configurations, schema migration practices, and operational guardrails across relational, document, and NoSQL databases.

Qualifications

• Hands‑on experience operating production‑scale SQL and NoSQL databases, with strong troubleshooting skills under pressure
• Experience with managed cloud database services, including SQL and NoSQL databases (i.e. AWS RDS and Aurora PostgreSQL, MongoDB Atlas, DocumentDB, DynamoDB)
• Deep expertise across the following areas like performance tuning, indexing, query optimization, vacuum/auto vacuum, bloat management, data modeling, backup/restore, capacity planning, scalability design, and cost and performance tradeoffs
• Experience with observability, alerting, and operational metrics for data platforms
• Automation‑first mindset with hands‑on experience in Infrastructure as Code, Gitlab CI/CD pipelines, and repeatable operational runbooks
• Experience with IAM‑based access controls, KMS and encryption, secrets management, and compliance‑driven governance controls
• Proven experience developing and maintaining Terraform modules
• Strong Linux fundamentals and scripting experience such as Bash or Python
• Experience with Docker and Kubernetes for database‑adjacent workloads

Benefits

The base salary range for this role is $110,000 to $135,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is launching a new, dedicated line of business to provide a comprehensive, end-to-end solution for a sophisticated and rapidly growing fund structure, the '34 Act Registered Fund’. This innovative structure allows the General Partner (GP) clients to access the high-net-worth market at scale, and the service model allows them to do so efficiently by relying on operational expertise.

The Fund Finance team is the operational engine at the heart of this new business line. iCapital is seeking a meticulous and driven Assistant Vice President to execute the critical accounting, valuation, and reporting functions for these funds. This individual will be responsible for the integrity of the fund's financial data, including the daily review of its portfolio.

This role offers a unique opportunity to gain deep expertise in a complex, high-growth product, work directly with public reporting and be a key part of the team that ensures the accuracy and timeliness of the information we provide to clients and their investors.

Responsibilities

• Perform detailed reviews of the monthly NAV packages prepared by third-party fund administrators.
• Reconcile cash, positions, and activity between the administrator and custodian.
• Validate portfolio valuations to ensure they align with data provided by the GP and their independent valuation advisor.
• Recalculate management and incentive fees to verify accuracy.
• Review and approve fund-level expense payments and accruals.
• Assist in the preparation and review of financial statements and schedules for quarterly (Form 10-Q) and annual (Form 10-K) SEC filings.
• Act as a key liaison with the fund's external auditors, managing the end-to-end annual audit process.
• Support the drafting and review of current reports (Form 8-K) for events such as monthly subscriptions.
• Leverage iCapital technology to create and publish monthly NAV statements and fact cards for investors and distribution partners.
• Contribute to the oversight of the third-party tax provider to ensure timely and accurate delivery of investor K-1s.
• Calculate proration factors for oversubscribed quarterly tender offers.
• Assist in the development and maintenance of internal controls over financial reporting to comply with regulatory requirements.
• Contribute to the maintenance of our SOC-1 report to include the '34 Act fund servicing model.
• Identify and implement process improvements to enhance the efficiency and accuracy of the fund finance function.

Qualifications

• 5+ years of experience in fund accounting or public accounting (with a focus on alternative investment management clients)
• Strong knowledge of investment company accounting under US GAAP is required
• Experience with registered funds ('40 Act and '34 Act) and familiarity with SEC reporting requirements (Form 10-K, 10-Q)
• Able to manage complex financial data with a commitment to being accurate and meticulous
• Demonstrated ability to work in a team and work effectively with internal partners and external service providers
• CPA is preferred

Benefits

The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Why We Have This Role

How You’ll Find Success

• Ownership: You don't just identify issues; you build the solutions. You will take full responsibility for maintaining our global entities and supporting our real estate team’s initiatives, and will be a critical partner to the business on a wide-range of supplier agreements.  
• High-Stakes Navigation: You thrive in ambiguity. You provide clear, actionable paths forward that balance legal risk with business velocity.
• Becoming a Go-To Expert: You will quickly become a highly proficient and go-to resource for the company.
• Pragmatic and Trusted Partnership: You will build deep trust across the organization by being a responsive, helpful, and solutions-oriented partner. With a high EQ, you will translate complex legal requirements into actionable business guidance. Success means you are consistently sought out by internal clients who value your pragmatic advice and enjoy working with you.
• Strategic Business Acumen: You will move beyond purely legal advice by developing a sophisticated understanding of our company's products, organization, and risk tolerance. Your counsel will be not just legally sound but commercially astute, helping the business navigate challenges and achieve its goals in a rapidly evolving tech landscape.
• Mentorship and Team Collaboration: As a key member of the team, you will contribute to a positive and inclusive environment. You will become a helpful mentor to more junior members of the Legal team and a respected advisor to colleagues across the business.

How You’ll Grow

• You are the company’s go-to expert, autonomously managing complex transactional and entity-related matters.
• You translate complex legal matters into clear, actionable advice that empowers confident business decisions.
• You are a trusted, pragmatic partner, proactively sought out by teams across the business to help them navigate challenges.

Things You’ll Do

• Draft and negotiate a range of supplier agreements, including inbound SaaS licenses, and technology and implementation partnership agreements, working closely with procurement and business owners from all departments.
• Primary responsibility for international expansion efforts, including maintenance of global corporate entities and related corporate governance matters, working closely with finance and tax teams.
• Own other general corporate matters, intercompany agreements, and strategic reorgs.
• Primary responsibility for real estate matters, working closely with the real estate team.
• Acting as a mentor to team paralegals.
• Identify and implement methods for improving and streamlining existing processes.

What We’re Looking For On Your Resume

• Juris Doctor (JD) degree.
• Licensed to practice in at least one U.S. state.
• 4-9 years of experience in a similar or relevant role at a top law firm or company.
• Significant transactional legal experience and/or corporate governance experience (prior public company / securities experience a plus).
• Excellent written and oral communication skills and attention to detail.
• Solution-oriented mindset able to work with cross-functional teams to ensure they are able to accomplish their objectives while still meeting standards.
• Ownership, ownership, ownership.

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Team cohesion is deeply important to us - we have frequent office events and regular team activities
• Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
• We take pride in our office design aimed at fostering creativity, in an open and collaborative workspace
• 30 paid days off - 15 Vacation Days + 5 Personal Days + 10 Holiday Closures (additional after a year)
• On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc), we provide free lunches every work day, snacks, and drinks

Senior Business Systems Manager 

Canopy, South Jordan, UT, Hybrid

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.  We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We're seeking a technical, strategic, execution-focused Senior Business Systems Manager to join our G&A team. This role will initially be as a hands-on IC: you'll personally design data flows, own integrations, and govern the systems that run our business. Over time, you'll have the opportunity to build and lead the Business Systems team as the function matures.

Canopy's core business systems (Zuora, Stripe, Asana, Pendo, Rippling, and more) are owned by the functional teams that adopted them. That's worked until now. As AI-powered workflows, multi-system product launches, and growing integration demands push the limits of that model, we need someone to own the platform layer end-to-end.

This role requires someone who can sit with a stakeholder, extract messy requirements, and personally produce a clean system design, data flow, and process spec — not just manage others who do. This is a high-impact role ideal for someone who thrives in a fast-paced environment, enjoys owning and solving complex business problems, and can build alignment across diverse stakeholders.

This is a hybrid position in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

System Ownership

• Own day-to-day administration and overall architecture for cross-functional platforms, including Zuora, Stripe, Asana, Pendo, and more.
• Own the integration layer between core platforms, ensuring data flows between systems are reliable, documented, and governed.
• Design data models, system specs, and process flows from scratch based on stakeholder input.
• Translate business requirements into clear, actionable system features, integrations, and enhancements.
• Evaluate build vs. buy tradeoffs with enough technical depth to defend your recommendation.
• Manage vendor governance, including consolidated procurement, license management, and renewal tracking across all platforms.

Program Management

• Own the internal systems roadmap and serve as the single intake point for system changes, new tool evaluations, and cross-functional automation requests.
• Create technical documentation, decision logs, and retrospectives that individual contributors can act on without a follow-up meeting.
• Manage large, cross-functional initiatives by establishing clear timelines, ownership, and outcomes.
• Lead program cadences such as standups, roadmap reviews, retrospectives, and stakeholder updates.

Partnership & Strategy

• Partner closely with Finance, RevOps, and BI to understand their roadmaps, identify pain points, and proactively propose solutions.
• Reinforce internal data integrity by helping to define systems of record, enforcing data hygiene, and resolving conflicting definitions.
• Communicate project statuses and solutions to leadership both in-person and asynchronously via rigorous documentation.
• Build and maintain dashboards and reporting tools to track system health and performance metrics.

What We’re Looking For

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 5+ years of experience in program management, product ownership, business systems, or operations roles in a SaaS environment.
• Demonstrated ability to personally produce technical artifacts (ERDs, flow diagrams, business requirements docs), and not just manage others who do.
• Hands-on experience with SQL and data modeling; you're comfortable querying systems directly to diagnose data integrity issues.
• Proven, deep familiarity with internal G&A domains (Finance, BI, RevOps, etc.)
• Experience with Zuora
• 2+ years of people management experience
• Proven experience with Salesforce, Pendo, Rippling, and Stripe is a plus.
• Track record of leading cross-functional initiatives from idea to execution.
• Clear, confident communicator able to translate technical constraints into business language and vice versa for audiences of all levels.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425547

• You are known for your strong work ethic
• Hunter mentality
• You thrive in a competitive, collaborative environment
• Takes initiative.
• Ability to acquire clients.
• Strong negotiating skills.

• Structured promotion process/auto promotion process
• Career Action Planning with Manager
• Qmobility

• You sell the Qualtrics platform and become trusted advisors to C-Suite, Director, and VP level leaders
• You engage with clients at all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close
• You drive net-new revenue growth through new logo acquisition and expansion of current accounts
• You educate clients on packages and options applicable to their situation, demonstrating how features and benefits match their needs
• You develop and execute strategic plans for your territory and create reliable forecasts
• You focus on self-development through daily training and enablement

• You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications
• You have a proven track record of hitting and exceeding quotas
• You love closing complex, consultative deals
• You are able to travel when necessary
• You have 4+ years of quota-carrying sales experience, ideally in SaaS (senior levels)

• The Qualtrics' Account Executive team is dedicated to changing the way our customers focus on Experience Data.
• This team is focused on driving revenue for the organization.
• This team is competitive and strives to win!
• This team partners closely cross functionally internally and externally to get deals across the line.

• Salary + Uncapped Commissions and Accelerators
• 100% Performance based promotions -- not politics or tenure
• Catered lunch
• Quarterly team activities, winter and summer parties, and lots of Qualtrics swag

Company Overview:

Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.

What we’re proud of:

• Best in the field. We have built an advanced network of world-renowned experts in the field of human performance.
• Trusted and used by the best. We are honored to work with more than 150 teams in professional and NCAA sports, including Stanley Cup Champions, Tour de France winners, and all NFL Teams.
• Push what’s possible. Named to the prestigious Inc. 5000 list three years in a row (#392 in 2025) as one of the fastest-growing companies in the US. Ranked #4 in the Rocky Mountain Region in 2025. 

POSITION SUMMARY

The Amazon Strategy & Growth Manager will directly drive marketplace growth, business performance, and key commercial decisions in close partnership with the Amazon and Leadership team - owning critical business problems end-to-end, turning data into strategy, and strategy into measurable revenue and profit outcomes.

A high-impact, hands-on operating role for an analytical, commercially minded leader ready to transition from advising to owning real business outcomes as an operator at a fast growing consumer brand. No prior Amazon experience required—this role is designed for candidates with strong first-principles thinking and commercial judgment who can quickly take ownership of a complex business. You will have direct exposure to senior leadership and be expected to influence decisions that materially impact revenue, margin, and growth trajectory.

This role reports to the Director of Amazon.

RESPONSIBILITIES

Business Performance, Reporting & Insights

• Own recurring Amazon reporting: weekly and monthly readouts, KPI tracking, revenue and margin bridges, and issue diagnosis.
• Synthesize complex data into clear, decision-oriented insights and recommendations for senior leadership.
• Identify and act on risks and opportunities across traffic, conversion, inventory, pricing, and profitability—owning both diagnosis and follow-through to resolution.

Strategic Analysis & Financial Modeling

• Build models to evaluate revenue, margin, promotions, pricing, media efficiency, inventory risk, launches, and channel performance.
• Break down ambiguous, high-stakes business problems into structured analyses and identify the highest-leverage decisions.
• Pressure-test plans and forecasts; move quickly from analysis to decision, balancing rigor with strong commercial judgment.

Growth & Channel Strategy

• Partner with the Director of Amazon to drive growth, profitability, and operational excellence across a multi-million dollar channel.
• Identify and prioritize the highest-impact growth opportunities and own execution plans from idea through results.
• Drive key initiatives: new product launches, creative optimization, promotional and pricing planning, reseller mitigation, and assortment strategy.

Cross-Functional Execution

• Lead cross-functional execution across marketing, finance, operations, and supply chain to deliver business outcomes
• Own high-priority workstreams end-to-end—from analysis and alignment through execution and measurable results.
• Operate with urgency and full ownership, taking responsibility for outcomes—not just analysis or recommendations.

QUALIFICATIONS

Education & Experience

• 2–4+ years in a highly analytical or strategic role; bachelor’s required, MBA a plus.
• Background in management consulting (or similar), private equity, investment banking, finance, corporate strategy, high-growth startups, or analytically rigorous operating roles preferred.
• Demonstrated experience building financial models, business cases, dashboards, or strategic recommendations that drove real decisions.
• Amazon, marketplace, or DTC e-commerce experience is a plus, not required.

Skills & Competencies

• Strong Excel / Google Sheets modeling: personally builds the models, doesn’t just delegate.
• Able to break down ambiguous problems, structure analyses, and identify the highest-leverage drivers.
• Fluent in revenue, margin, contribution profit, forecasting, and KPI-based business management, with strong business judgment and prioritization.
• Excellent written and verbal communicator; comfortable working cross-functionally and influencing without authority.

Attributes

• Ready to transition from advising to owning a business—taking full accountability for decisions, execution, and results.
• Resourceful and comfortable operating in a fast-paced, evolving environment with imperfect information.
• Demonstrates full ownership of outcomes, with strong follow-through and a bias for action.
• Hungry, low ego, high accountability, and strong follow-through; positive, direct, and collaborative under pressure.

WHY THIS ROLE

• This role is designed as a launchpad into broader commercial and general management leadership opportunities
• You will gain hands-on experience owning a high-growth revenue channel with direct impact on company performance
• Top performers will have the opportunity to expand scope across channels and take on increasing ownership over time.

Benefits:

• Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences
• Competitive cash compensation plus employee stock options
• Health/Vision/Dental
• 401k Match
• Unlimited PTO 
• Finish Line Fridays - finish at 3:00 every Friday
• Generous set of observed holidays (18 days of office closure in 2026)
• $1,000 annual perks program to support a high-performance lifestyle
• Access to Momentous products and merchandise 

Location:

This is a hybrid role based out of our Park City headquarters.

EQUAL EMPLOYMENT OPPORTUNITY

Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

THE ROLE

As a Security Operations Engineer in the Global Information Security Office (GISO), you will lead the mission to reduce our global attack surface across cloud, endpoint, and SaaS environments. You will report to the Senior Security Operations Manager and work closely with Cloud Platform, Network Engineering, and DevOps teams to connect Zero Trust connectivity and vulnerability management into a coherent program. This role differentiates itself by moving beyond simple task execution to architecting automated, risk-based outcomes that enable the business to scale safely while protecting our most critical assets.

WHAT YOU’LL DO

• Own the Vulnerability & Asset Lifecycle: Drive risk-based remediation across cloud, container, and endpoint environments. You will shift the needle from volume-based reporting to exploitability-led prioritization (EPSS), utilizing asset intelligence to ensure remediation meets SLAs that tangibly reduce organizational risk.
• Engineer Zero Trust & Connectivity: Lead the operational excellence of Zscaler (ZIA/ZPA). You will manage complex SSL/TLS inspection strategies and policy enforcement to provide seamless, secure access while maintaining deep visibility into encrypted traffic flows.
• Eliminate Credential & Secret Risk: Act as the primary architect for secrets detection within CI/CD pipelines. You will partner with DevOps to automate the identification and remediation of exposed credentials, moving security "left" from code to cloud.
• Architect Detection, Deception, & Automation: Build advanced detection queries in Splunk and deploy enterprise-wide deception strategies aligned with the MITRE ATT&CK framework. You will automate manual triage via Python or SOAR workflows to turn raw security data into high-fidelity alerts.
• Validate & Simulate Defenses: Execute targeted adversary simulations and controls validation (e.g., Atomic Red Team) to verify that detections perform as expected, providing risk-rated findings to technical leaders.
• Translate Risk for Stakeholders: Serve as the technical authority who can pivot from deep-packet inspection troubleshooting to delivering "Fix Impact Reports" for executive leadership, quantifying how remediation efforts have eliminated critical threats.

WHAT YOU BRING

• Security Engineering & Vulnerability Mastery: You possess deep experience in security operations and vulnerability management within enterprise environments, including hands-on experience with asset discovery and secrets detection tools such as runZero, TruffleHog, or GitLeaks.
• Zero Trust & Cloud Specialization: You have technical depth in configuring and operating Zero Trust platforms—specifically Zscaler ZIA/ZPA (including SSL inspection design and policy tuning)—and experience securing major cloud providers like AWS, GCP, or Azure.
• Analytical Automation & DevSecOps: You are proficient in SIEM detection engineering (Splunk) and scripting (Python, PowerShell, or Bash), with a proven ability to integrate secrets scanning and automated remediation workflows directly into CI/CD pipelines.
• Offensive Security & Strategic Communication: You bring practical experience with threat emulation and deception technologies mapped to MITRE ATT&CK, coupled with the ability to partner with engineering teams to prioritize remediation and translate technical risk into business-relevant language.

We are primarily an in-office environment. You will be expected to work from our Santa Clara, CA or Lehi, UT office in compliance with company policies, unless on approved PTO, work travel, or other leave.

THE ROLE

At Everpure, Information Security is a foundational business priority. The Security team is a core engineering-focused group deeply embedded in ensuring the security of our corporate environment and Everpure services. We are dedicated to staying on the cutting edge of security technology and proactively addressing the evolving threat landscape.

We are seeking a proactive, detail-oriented Security Analyst, Compliance to independently run compliance certification programs with minimal supervision and actively support the broader compliance efforts of the team.

WHAT YOU'LL DO

• Lead a security certification program vertical  (e.g., SOC 2, ISO 27001, FedRAMP, Common Criteria) end to end with minimal supervision ensuring a successful outcome.
• Support other certification program verticals to streamline audit certification cycles.
• Collaborate and maintain communication with cross-functional teams (e.g., Engineering, Legal, Product) and external auditors/stakeholders to ensure smooth project execution and successful outcomes.
• Assist and support internal teams through independent assessments and audits. Translate complex security and compliance controls into actionable technical solutions and implementation strategies.
• Develop, track, and report on key compliance metrics (KCMs), continuously driving process improvements to align with evolving industry standards and best practices.
• Author and maintain comprehensive compliance documentation, including control narratives, audit evidence, and supporting materials, ensuring they are accurate, up-to-date, and audit-ready.
• Independently drive on recurring tasks and events such as access reviews and vulnerability scanning across multiple business units with differing scopes.
• We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, UT office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• 5+ years of experience in IT audit, risk management, or IT compliance roles, with demonstrated experience running compliance certification programs and previous audit experience.
• In-depth understanding of security controls and key compliance frameworks (e.g., NIST, SOC2, ISO 27001, FedRAMP, FIPS, Common Criteria) as well as cloud platforms (e.g. AWS, Azure, GCP, etc.)
• Proven experience in designing technical controls to satisfy compliance requirements.
• Strong written and verbal communication skills, with the ability to engage effectively with both internal teams and external auditors.
• Ability to identify and recommend tools, processes, and software to improve and automate compliance practices.
• Security Operations or Engineering background preferred but not required
• Relevant certifications such as CISSP, CISA, or CISM, ISO/IEC 27001 Lead Implementer or Lead Auditor  are preferred but not required.

#LI-ONSITE

#LI-TH3

Seeking Talent Near: Minneapolis, MN; Saint Paul, MN; Fargo, ND; Sioux Falls, SD; Omaha, NE; Billings, MT; Boise, ID

Position Summary

Primary Responsibilities

• Build and sustain strong relationships with national and regional medical and scientific thought leaders, patient advocacy groups, and centers of excellence aligned to Acadia’s Medical Affairs strategy
• Engage key opinion leaders in meaningful scientific exchange, research discussions, and education on current and emerging therapies
• Support clinical research activities, including trial site engagement and cultivation and facilitation of investigator-initiated research proposals
• Develop and maintain deep scientific, clinical, and therapeutic expertise across Acadia’s portfolio
• Collaborate cross-functionally, in compliance with all guidelines, with Regional Business Leaders and Account Business Managers to support aligned field execution
• Provide strategic field insights that inform Medical Affairs and broader organizational decision-making
• Identify disease state insights and compound attributes that contribute to product differentiation and scientific value
• Deliver high-quality scientific, clinical, and educational support to internal stakeholders and external healthcare partners
• Represent Acadia at medical meetings, congresses, educational programs, and support Commercial activities including speaker and sales training
• Perform other duties as assigned

Education/Experience/Skills

• Advanced scientific degree (MD, PharmD, or PhD) in a relevant discipline
• Minimum of 5 years of experience in the pharmaceutical or biotechnology industry, with hands-on scientific or medical affairs responsibilities
• Prior Medical Science Liaison experience within a field-based medical affairs role
• Demonstrated scientific and clinical expertise, with experience in rare diseases, epilepsy, neurology, or psychiatry
• Strong working knowledge of regulatory, compliance, and clinical considerations impacting pharmaceutical and managed care environments
• Proven ability to communicate complex scientific and drug information to healthcare professionals and internal stakeholders
• High proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Ability to travel up to 75% of the time, with residence within the assigned territory

Position levels:

• Medical Science Liaison: $139,600 - $174,500 requires an advanced degree (MD, PharmD, PhD) in a scientific discipline, 5 years of progressively responsible experience in the medical, clinical, and/or pharmaceutical field
• Sr. Medical Science Liaison: $176,000 - $220,000 requires an advanced degree (MD, PharmD, PhD) in a scientific discipline, 7 years of progressively responsible experience in the medical, clinical, and/or pharmaceutical field, including 3 years as an MS

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-REMOTE

#LI-CS1

About the Opportunity 

NetDocuments is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role will deliver comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. The Technical Trainer will play a critical role in shaping how partners understand and apply our solutions, particularly in legal, compliance, and professional services environments. 

Reporting to the Senior Manager of AI Success Operations, this role requires not only technical training acumen but also a solid understanding of legal operations, AI-powered document management, and the evolving needs of law firms and legal departments. 

What Your Contributions Will Be:

• Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples. 
• Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features, legal-specific workflows, and best practices. 
• Ensure follow-through and program completion with personalized support, coaching, and learning journeys. 
• Stay current on NetDocuments AI functionality, emerging legal technology trends, and legal use cases to keep training highly relevant and practical. 
• Act as a liaison for customers, coordinating across internal teams to resolve issues, representing customer needs, and ensuring aligned support throughout the implementation process.
• Present confidently to customers and internal stakeholders in meetings, project updates, and briefings.
• Support strategic business outcomes, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and training delivery KPIs.

What You Will Bring to the Team:

• A deep understanding of how legal professionals use technology, including document management systems, AI-driven search, and workflow automation. 
• The ability to translate technical functionality into business value, particularly in law firms, legal operations, compliance, or corporate legal departments. 
• A learner-first mindset—balancing clarity, empathy, and impact in every training session. 
• Skills in knowledge transfer and curriculum development with an eye toward legal relevance and customer success. 

Required Education and Experience: 

• 3+ years of proven experience as a technical trainer or in a technical enablement role. 
• Strong presentation skills and comfort with delivering training to diverse audiences, including legal professionals. 
• Familiarity with modern learning tools and training techniques, including the use of LMS platforms, video modules, and performance-based assessment. 
• Experience with enterprise cloud applications and understanding of implementation challenges in the legal sector. 
• Awareness of AI tools in legal tech (e.g., document summarization, smart search, clause extraction, redlining automation), and enthusiasm for staying up to date with their use in real-world legal scenarios. 
• Ability to work independently in a fast-paced, ever-evolving SaaS environment. 

Ideally You Will Have 

• Direct experience working in, consulting for, or training legal professionals (law firms, legal ops, or corporate legal teams). 
• Familiarity with legal practice management systems, document lifecycle management, or AI applications in legal services. 
• Knowledge of AI capabilities in document management systems and a passion for demystifying them for learners.

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

The annual compensation range for this position is: $85,000 - $100,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

#LI-REMOTE

#LI-HYBRID

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

As a SaaS Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Data Resilience, Observability and Remediation tools to a targeted list of new & existing customers throughout the Western Region.

What You'll Do:

• Provides technical leadership and direction to Rubrik, customers, and prospects in the development and positioning Rubrik's SaaS solutions (M365, Google Workspace, Jira, Dynamics)
• Serves as a trusted technology advisor to customers and serves as a public cloud subject matter expert when positioning Rubrik's SaaS capabilities to key accounts.
• Leads technical sales calls, gathers / analyzes customer feedback, and identifies trends.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
• Maintains a consistent cadence with product management to ensure product roadmap alignment with customer demands.
• Assists with the development of marketing and sales collateral to ensure alignment with customer needs and technical accuracy.
• Aids in the development and delivery of technical enablement to Rubrik, channel, and alliance partner sales architects.
• Cross-functionally drives the adoption of Rubik's cloud native protection technologies throughout Rubrik and the public cloud ecosystem.

Preferred Qualifications:

• 5+ years of sales engineering experience in an unstructured data environment with a proven track record of success
• Additional preference for experience with M365, Google Workspace, Dynamics, Jira and other SaaS applications
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

#LI-CG1

About the opportunity:

NetDocuments is seeking a Technical Support Engineer to provide support interfacing primarily via web/email and phone with customers to resolve technical complications within the NetDocuments platform.  The Technical Support Engineer will report to the Customer Support Manager.  The ideal candidate will have experience and understand troubleshooting technical questions from B2B clients.

What your contributions will be:

• Become technically proficient in the NetDocuments suite of products
• Answer incoming phone calls and own incoming Support Cases through our Support Portal
• Troubleshoot technical problems and resolve issues for customers using the NetDocuments platform
• Manage and respond to your backlog of Support Cases in a timely fashion
• Own your Support Cases from creation through resolution
• Participate in the Software Development lifecycle through diagnosis and reporting of new and known issues
• Participate in KCS by creating and editing Knowledge Base articles
• Quickly ramp up on new releases, enhancements, and product functionality to ensure successful support for customers
• Assist in after hours on-call Support rotation (optional and paid)
• Other duties as assigned

What you will bring to the team:

• Technical Capacity – you know your way around an Operating System and are actively interested in the technology that makes the world run
• Customer Focus – you are empathetic and able to understand the pain points your customer is facing
• Problem Solving – you can see the difference between the desired result and the observed result and can think tactically about how to get there
• Communication Proficiency – you are an active listener and know how to help customers and peers understand any issue whether in writing or on the phone
• Task Management – you own your day and can prioritize it accordingly while balancing the needs of your incoming work

What you will need for success:

• Associates or bachelor’s degree in computer science or IT related field or equivalent experience
• 2+ years’ relevant experience in a technical specific role
• Experience using and/or troubleshooting issues with:
  • Windows 7-11
  • OSX Sierra-Big Sur
  • Office 2010-365
  • iOS/Android
  • Command Line/Terminal
  • Windows Registry
  • Active Directory

Ideally you will have:

Experience with the following Systems:

• MS SQL
• Couchbase
• Citrix
• REST API
• SAML Authentication

Experience with the following Tools:

• Fiddler or Wireshark
• Splunk
• Windows Administrative Tools (Event Viewer, Task Manager, Process Monitor)
• Browser-based Dev tools
• Claude or similar AI tools

What you will receive:

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore

Compensation Transparency

Senior Full Stack Engineer

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients.

We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients (and investors) love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

Canopy is a fast-growing SaaS startup in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

We're hiring a Senior Full Stack Engineer to help make our world-class practice management platform for accounting professionals even better. You'll work on a highly collaborative squad alongside other engineers, a product manager, UX designer, and QA engineer, with the autonomy to research, hypothesize, build, test, and iterate on the best solutions for our customers. Our microservices backend and micro-frontend architecture support independent deployments, letting our teams ship to production multiple times a day. If you want to have a meaningful impact at a company that means "agile" when we say it, we'd love to hear from you.

What You’ll Do

• Partner with your PM, UX designer, fellow engineers, QA, and customers to define and validate new features end-to-end
• Build user-facing experiences in JavaScript/TypeScript and React that delight our customers
• Design and implement REST API endpoints and microservices using Python with FastAPI or Java with Vert.x, backed by PostgreSQL
• Write unit tests, participate in code reviews, and help maintain quality across the codebase
• Own builds and deployments to staging and production using Docker, GitLab, and Kubernetes
• Identify, prioritize, and resolve bugs and technical debt across the stack
• Share what you learn through mentoring, trainings, and interviewing future teammates
• Contribute to effective AI driven engineering tooling that improves quality and efficiency for every engineer

What We’re Looking For

• 5+ years of professional software development experience, with meaningful exposure to both frontend and backend work (we don't expect equal depth in both)
• Strong proficiency in JavaScript, with experience in React or a similar modern framework
• Strong proficiency in at least one of the following backend languages (Python, Java, or Kotlin) and comfort with SQL and RESTful API design
• Familiarity with modern tooling: TypeScript, Git, and testing frameworks for both front end and back end code
• Hands-on experience with AI coding assistants like Claude Code or Cursor, an eagerness to adopt the latest advancements and best practices, and the judgment to steer AI toward high-quality code you fully understand and can stand behind
• Bachelor's degree in Computer Science or a related field, or equivalent practical experience
• Strong communication skills and the ability to collaborate well with both technical and non-technical teammates
• A passion for building scalable solutions that have real customer impact

Bonus Points 

• Proficiency with microservices architecture or micro-frontend infrastructure
• Experience with observability tooling (logging, metrics, tracing)
• Hands-on experience building features that integrate LLMs or AI capabilities into a product

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

SMB Implementation Specialist

Canopy, South Jordan

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

What  you’ll do:

• Guide our new customers through their initial account configurations and ensure proper setup of their Canopy accounts.
• Provide world-class onboarding and training experiences in the form of feature-specific training calls, screen shares, and email communications that help customers achieve value from our software right out of the gate.
• Be accountable for tracking personal and customer goals and progress, and provide data-driven insights from your implementation clients.
• Proactively reach out to users during implementation to encourage adoption of the software by providing value, use cases, and best practices throughout their first 30-60 days (and/or coordinate with CSM’s).
• Provide a comprehensive introduction to a customer’s assigned CSM (when applicable) and facilitate a hand-off post-implementation to ensure the client feels supported moving on from the onboarding experience.
• Be a product & industry expert at all times by staying on top of product development, competition, and industry benchmarks & happenings. 
• Work with other teams within Canopy to ensure data/file migration success.
• Be able to provide on-the-fly technical troubleshooting or basic configuration services while the customer is live & engaged on your calls.
• Thoroughly understand and document confirmation of use cases, firm demographics, pain points, opportunities, etc. from the onboarding POC.
• Project-manage your action and advocacy items to completion, share ideas for operational improvements, and use seasonal ‘downtime’ to execute on said initiatives or hone and develop your technical support skills.
• Go above and beyond to serve our customers and your team, provide a world-class customer experience, and be a shining, standard-setting example of what it means to be a “Canopian.” 

The skills you’ll need:

• 1-2+ years of Implementation experience
• 1-2+ years of SaaS industry experience
• Ownership. Craving responsibility and accountability to the role's above description
• Project management. Organizational skills, creativity, curiosity, and a solution-oriented focus are a must
• Be a self-starter with the ability to drive your own productivity
• Keep a positive outlook, with the ability to maintain a hungry and enthusiastic approach in a complex, challenging, and open-ended environment
• Excellent written and verbal communication skills in the English language

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Bonus Points If You Have: 

• Amazing MS Excel skills

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About the role

We are hiring a Senior BI Analyst to serve as the dedicated analytics partner to our Technology organization. This role sits on the central BI team alongside analysts supporting other business functions and a small team of BI developers who own our modern data platform. You will be the primary analytics point of contact for the CTO org and the Finance partners supporting it, with a particular focus on engineering efficiency, capacity, delivery metrics, and public cloud spend. 

This role is uniquely important right now. As a SaaS company in the late stages of migrating from private cloud to public cloud, public cloud economics — unit costs, usage drivers, commit strategies, and efficiency metrics — will be a core part of this role. Prior depth here is a plus but not required; we expect the right analyst to build that expertise quickly by partnering closely with our Finance and FinOps teams, and to translate what they learn into insights the CTO, engineering leaders, Finance, and FinOps can actually act on. 

You will also inherit a set of existing tech ops and efficiency reports (sprint planning, team capacity, delivery throughput, etc.) that today live outside our standard architecture. A core part of your charter is partnering with our BI developers to modernize these reports and bring them onto our tech stack — with proper models, governance, and documentation. 

What You’ll Do 

Be the Analytics Partner to the Tech Org 

• Serve as the dedicated BI analyst for the CTO organization and the Finance team supporting Tech 
• Build strong working relationships with engineering leaders, product/program managers, FinOps, and Finance partners 
• Translate ambiguous business questions into clear analyses, metrics, and self-service reporting 
• Drive the roadmap for Tech org analytics in partnership with stakeholders and the Director of BI 

Own Public Cloud Spend & Efficiency Analytics 

• Partner with FinOps to build a unified view of public cloud spend — by service, environment, team, product, and workload 
• Develop and maintain unit economics and efficiency metrics (e.g., cost per tenant, cost per transaction, cost per environment, utilization, commit coverage, waste) 
• Track migration progress from private to public cloud and surface cost, performance, and efficiency implications for leadership 
• Help leadership connect cloud spend to engineering activity, product usage, and business outcomes — not just a bill 
• Identify optimization opportunities and partner with FinOps and engineering teams to quantify, prioritize, and track them 

Modernize Tech Ops & Engineering Efficiency Reporting 

• Take ownership of the existing tech ops / engineering efficiency reports (sprint planning metrics, team capacity, delivery throughput, and related analyses) currently built outside our standard architecture 
• Partner with the BI developer team to migrate these reports onto Snowflake + Power BI, with documented definitions and proper governance 
• Define and standardize engineering metrics (velocity, throughput, capacity, quality, cycle time, etc.) so the organization has a single source of truth 
• Retire legacy spreadsheets and one-off reports in favor of trusted, scalable assets 

Deliver High-Quality Analysis & Reporting 

• Build and maintain Power BI dashboards, semantic models, and ad-hoc analyses that answer real questions for Tech and Finance stakeholders 
• Contribute requirements back to the BI developer team to shape the underlying data models, and help validate them before they land in production 
• Communicate findings clearly — with context, caveats, and recommendations — to both technical and executive audiences 

Collaborate Across the BI Team and the Business 

• Work side-by-side with other BI analysts supporting different functions to share patterns, reuse assets, and ensure metric consistency across the company 
• Partner with BI developers to move from “report-by-report” delivery to scalable, well-modeled data products 
• Act as a trusted, embedded analyst within the Tech org while representing central BI standards 

Documentation & Enablement 

• Document metric definitions, data sources, and assumptions so stakeholders can self-serve with confidence 
• Enable CTO-org leaders and Finance partners to get to answers faster through well-designed Power BI experiences and clear training
• Other duties as assigned 

What You’ll Need to be Successful 

Core BI & Analytics Experience 

• 5+ years of hands-on BI/analytics experience, with a track record of supporting senior stakeholders 
• Comfortable reading SQL and working with curated data layers delivered by the BI developer team 
• Strong experience with Power BI (DAX, semantic modeling, performance tuning) or a comparable enterprise BI tool with a clear path to ramp up on Power BI 
• Working knowledge of modern cloud data stacks — Snowflake (or close equivalents) 
• Solid grasp of dimensional modeling concepts and how to collaborate with data engineers to get the models you need 

Public Cloud Spend & Efficiency

• Any exposure to public cloud spend analysis (AWS, Azure, and/or GCP) — billing data, tagging, usage, cost allocation — is a plus, but not required; we expect the right candidate to ramp up in this area by partnering closely with our Finance and FinOps teams 
• Interest in FinOps concepts (unit economics, showback/chargeback, commit and reservation strategy, rightsizing, anomaly detection) and a willingness to learn them on the job 
• Curiosity about SaaS infrastructure economics and how engineering decisions translate into cost and efficiency 
• Experience working on or alongside a cloud migration (private-to-public, data center exit, or similar) is a bonus 

Tech Org Partnership 

• Comfortable partnering with engineering leaders, EMs, and program managers — you understand how software teams actually work 
• Familiarity with engineering efficiency and delivery metrics (sprint/velocity, throughput, capacity, cycle time, DORA-style metrics, etc.) 
• Experience working with Finance/FP&A partners on cost, headcount, and capacity analyses 

Engineering & Analytical Discipline 

• Strong instincts around data quality, reconciliation, and “is this number actually right?” 
• Comfortable with Git-based workflows and a structured dev → prod promotion path for BI assets 
• Clear communicator — written and verbal — with a track record of telling a story with data for executive audiences 

AI-First Mindset 

• Demonstrated ability to use AI tools (Copilot, Claude, Cursor, etc.) to accelerate SQL, DAX, documentation, and analysis work 
• Strong judgment to validate AI-generated output rather than trust it blindly 
• Interest in applying AI/agents to BI workflows — metric QA, narrative generation, anomaly explanation, etc. 

What Will Make You Stand Out

• Familiarity with dimensional modeling best practices (star schemas, conformed dimensions, slowly changing dimensions Type 2, etc.) — enough to partner effectively with BI developers on model design 
• Exposure to Jira, Azure DevOps, GitHub, or similar as data sources for engineering metrics 
• Prior experience at a SaaS company, ideally PE-backed or growth-stage 

What You’ll Love About NetDocuments 

• The People! 
• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with immediate vesting 
• Flexible PTO (typically 3 to 4 weeks a year) 
• 10 paid holidays 
• Monthly contributions for life activities & wellness 
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is:  $110,000 - $120,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related

#LI-HYBRID

The Impact You’ll Make: 

At Recursion, we are decoding biology to radically improve lives. Scaling our impact at the intersection of machine learning and experimental science requires world-class People systems.

We’re seeking a Global People Technology & Architecture Lead for our global HR technology ecosystem. This role owns HiBob configuration, workforce analytics, system integrations, compliance, and AI-enabled innovation across the People function. You will ensure our People infrastructure is scalable, intelligent, and built to support a rapidly evolving scientific and technical workforce across the US, UK, and Canada.

This is a high-impact role for a systems thinker who blends hands-on technical expertise with strategic workforce insight. Our ability to move faster in decoding biology depends on having the right talent, supported by the right systems. This role ensures Recursion’s People technology ecosystem is scalable, insight-driven, compliant, and aligned to our ambitious growth.

In this role, you will: 

• Serve as functional and technical owner of HiBob across Core HR, Compensation, Talent, and Workforce Planning, and technical owner of Greenhouse, PAVE, Bridge and other people technology tools
• Lead system enhancements, design, and vendor management
• Assist in driving tech stack optimization and scalable system architecture in partnership with IT and Finance
• Identify and implement AI and automation solutions that streamline workflows and enhance our manager and employee experiences
• Build intelligent systems that elevate decision-making and operational efficiency.
• Translate workforce data into actionable insights that inform organizational design and capacity planning, while developing dashboards and advanced reporting
• Oversee integrations across HRIS, payroll, benefits, and enterprise systems, while maintaining data integrity, audit readiness, and global compliance standards.

The Team You Will Join:

Recursion’s People Team creates the conditions to enable and sustain high-performing teams, and helps employees do the best work of their careers. We are talent scouts and partners, creating experiences and outcomes that support our employees and drive business success. We focus on scalable solutions that add value across geographies, while providing individual advisory partnership and support where it matters most. With a people + data approach, we ensure Recursion has the people, culture, and operating dynamics to accelerate drug discovery and get medicines to patients faster.

The Experience You’ll Need: 

• 8+ years leading HRIS, People Analytics, and HR technology initiatives in scaling, multi-entity organizations
• Proven experience implementing AI-enabled people tools end-to-end, including vendor selection, business case development, data readiness, change management, and post-launch optimization
• Deep hands-on expertise in HiBob, including workflow configuration, permissions architecture, lifecycle automation, compensation cycles, reporting, and global system optimization
• Strong techno-functional knowledge across workforce planning, compensation, headcount forecasting, talent management, and org design, with the ability to translate People strategy into scalable systems
• Experience designing and managing integrations across HR tech stacks (ATS, payroll, equity, engagement, finance), including APIs, middleware, data mapping, and reconciliation
• Advanced reporting and data modeling skills, with the ability to partner with leaders on executive dashboards, headcount/attrition analytics, compensation analysis, and workforce forecasting, with a strong focus on data integrity
• Experience with HR systems governance, including SOX (as applicable), GDPR/CCPA compliance, audit support, access management, and data quality standards.
• Ability to operate strategically and tactically, owning multi-year HR systems roadmaps while remaining hands-on with configuration, testing, troubleshooting, and stakeholder enablement

Working Location & Compensation:

Making NYC your home base is ideal; however, we will consider remote work for this position. We ask that remote employees commit to regular on-site visits for routine work and departmental events. 

At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $153,300 to $226,600 (USD). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. 

#LI-DB1

#LI-REMOTE

About the role

We are seeking a highly skilled Senior BI Engineer to take ownership of our Snowflake data platform and help evolve it into a scalable, well-governed foundation for analytics and AI. This is a hands-on engineering role responsible for shaping data architecture, enforcing standards, and building a clean, reliable data layer that supports both business intelligence and AI-driven use cases. You will report directly to the Director of BI and have significant autonomy in how the platform evolves. 

What You’ll Do 

Own and Elevate the Data Platform 

• Own the design and evolution of our Snowflake data platform end-to-end 
• Refactor and enhance pipelines, dbt models, and transformations to meet high standards for scalability, performance, and maintainability 
• Make and drive architectural decisions—not just implement tasks 

Architect for Scale and Clarity 

• Implement and enforce medallion architecture (bronze/silver/gold) with clear separation of concerns 
• Design and build dimensional models (star schemas) that are intuitive, performant, and durable 
• Implement SCD Type 2 and other core warehousing patterns correctly and consistently 
• Establish and enforce standards for schemas, naming, and data contracts 
• Integrate and normalize data from a wide range of source systems (SaaS apps, operational databases, event streams, finance/CRM tools) into a coherent, well-modeled warehouse layer 

Build an AI-Ready Data Layer 

• Design data models optimized for semantic clarity and AI/LLM consumption 
• Implement semantic views in Snowflake to enable tools like Claude via MCP 
• Ensure data is traceable, explainable, and trustworthy 

Establish a Real Data Engineering SDLC 

• Implement a Git-driven development lifecycle (branching, PR reviews, testing, deployments) 
• Introduce and enforce: 
• Data quality testing and validation 
• Schema enforcement and regression safeguards 
• Clear promotion paths from dev → prod 
• Raise the bar on engineering discipline across the data function 

Leverage AI as a Force Multiplier 

• Use AI tools to accelerate development while maintaining high standards 
• Guide and validate AI-generated code—never blindly trust it 
• Explore agent-based approaches for: 
• Data quality auditing 
• Pipeline validation 
• Anomaly detection and monitoring 

Collaborate and Lead Technically 

• Partner with BI analysts to deliver reliable, well-modeled datasets (Power BI downstream) 
• Translate ambiguous business requirements into clean, scalable data models 
• Provide technical direction to a supporting QA/offshore resource (planned) 

Documentation & Transparency 

• Build a culture of clear documentation, lineage, and data discoverability 
• Ensure systems are understandable and maintainable by others 
• Other duties as assigned 

What You’ll Need to be Successful 

Data Engineering Depth & Ownership 

• 5+ years of hands-on data engineering experience, with a meaningful portion spent owning architecture and driving development — not just executing assigned tasks 
• Strong experience with Snowflake as a primary warehouse 
• Advanced SQL skills and experience building production-grade ELT pipelines 
• Strong hands-on experience with dbt for modeling, testing, and transformation — including macros, tests, snapshots, and managing a production dbt project at scale 
• Experience integrating and normalizing data from many disparate source systems — SaaS APIs, application databases, CRM/ERP, finance systems, event data — into consistent, analytics-ready models 
• Deep, hands-on experience with: 
  • Star schemas and dimensional modeling 
  • SCD Type 2 implementations 
  • Layered/medallion architectures 
• Ability to make tradeoffs and defend decisions (performance vs flexibility, normalization vs usability, etc.) 
• Track record of improving data quality, consistency, and trust 
• Experience implementing Git-based workflows and structured SDLC practices for data 
• Strong instincts around testing, governance, and maintainability 
• Comfortable setting and enforcing standards across a team 

AI-First Mindset

• Demonstrated ability to use AI tools to meaningfully increase output and velocity 
• Strong judgment to validate and refine AI-generated work 
• Interest in applying AI/agents to improve data engineering workflows 

What Will Make You Stand Out

• Familiarity with Power BI 
• Familiarity with Salesforce as a data source (objects, schema, Salesforce-to-warehouse pipelines) 
• Experience working with or leading offshore/support resources

What You’ll Love About NetDocuments 

• The People! 
• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with immediate vesting 
• Flexible PTO (typically 3 to 4 weeks a year) 
• 10 paid holidays 
• Monthly contributions for life activities & wellness 
• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is:  $155,000-$165,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related

#LI-HYBRID

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights 

 - Onsite position in Cedar City, UT

 - Full-time, Mo-Fri 8:00 am-4:30pm

 - Front desk processing medical records requests and customer service duties

 - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance

- Tremendous growth opportunities both locally and nationwide  

What We’re Looking For

 - Strong customer service and clerical skills 

 - Proficient in Microsoft Office, including Word and Excel

- Comfortable working in a high-volume production environment

- Medical office experience preferred

- Willingness to learn and grow within Datavant

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights 

 - Onsite position in American Fork, UT

 - Full-time, Mo-Fri 8:00 am-4:30pm

 - Front desk processing medical records requests and customer service duties

 - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance

- Tremendous growth opportunities both locally and nationwide  

What We’re Looking For

 - Strong customer service and clerical skills 

 - Proficient in Microsoft Office, including Word and Excel

- Comfortable working in a high-volume production environment

- Medical office experience preferred

- Willingness to learn and grow within Datavant

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Breeze is hiring- join us!

The A220 Flight Instructor will deliver first rate instructions for Initial, Recurrent, Upgrade, Requalification pilot curriculums, and other projects as assigned. The training environment will include but not limited to; The classroom, Flight Training Device (FTD), and Full Flight Simulator (FFS).

Here's what you'll do

• Represent Breeze and the Training Department at all times
• Fairly, thoroughly, and objectively evaluate and/or train students at all times
• Thoroughly understand the procedures, methods, and techniques associated with training pilots
• Possess, and maintain continuing access to, and working knowledge of, the Aviation Inspector's Handbook, FAA forms, Breeze manuals, and all appropriate job aids
• Areas of instruction include A220 normal, abnormal and emergency procedures, aircraft systems, performance/limitations, general subjects, and basic indoctrination under the Breeze Airways FAA approved training program
• Complete appropriate paperwork in accordance with Breeze requirements
• Submit paperwork to the Training Department in a complete and timely manner
• Communicate Breeze philosophies, policies, and procedures to line pilots
• Prepare for and provide simulator training and ground training
• Assist in the planning, coordination, and scheduling of simulator training
• Ensure course content meets regulatory requirements
• Assist in standardization and Training Department improvement activities under the direction of the Pilot Training Management
• Maintain airman certificates and ratings as required
• Preceding the performance of any Flight Instructor duty in a flight simulator, maintain currency by satisfactorily completing an approved line-observation program within the period prescribed by that program
• Maintain a personal appearance, conduct, and demeanor consistent with the professional, customer-oriented manner expected of a pilot
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence

Here's what you'll need to be successful

Minimum Qualifications

• Unrestricted FAA ATP certificate with airplane multi-engine class rating
• Previous US Part 121 pilot experience
• At least 23 years of age
• Authorization to work in the United States
• Ability to complete Breeze initial pilot training
• High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
• Strong attention to detail, organization, and time management skills
• Self-starter must have a positive attitude and strong desire for success
• Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet training requirements
• Able to lift 40 Ibs.
• Able to walk up and down stairs and on a hydraulic bridge unassisted
• Able to get in and out of the flight deck seats unassisted and reach overhead panel switches required per the crew's procedures
• Able to fit through sim escape hatches
• Able to use an escape rope for egress in the event of an emergency
• Ability to read, write, speak, and understand the English language
• Must pass a DOT pre-employment drug test
• Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
• The applicant will be considered locally based in the training facility’s local area and is responsible for their own transportation to and from the training facility for which they are hired

Preferred Qualifications

• Airbus A220 Type Rating
• Prior simulator instructor experience
• Prior line check pilot experience
• Prior experience in aviation-related training
• Prior experience in planning, development, and implementation of training programs
• Prior experience in training presentation development

Skills/Talents

• Exemplifies Breeze’s safety culture, values, and mission
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Ability to work with individuals and teams at all levels in the organization

Perks of the Job

• Health, Vision and Dental
• Health Savings Account with Breeze Employee Match
• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!

The application window will be open until at least April 24, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

This role is part of the Growth department on the Digital team. You'll collaborate with ad operations and growth specialists to deliver web, app, and media analytics to key stakeholders. The Growth team works across departments—including sales, marketing, brand, and product—to identify new opportunities and test strategies to drive revenue and improve the customer experience with GFiber’s products.

Role Description

As the Marketing Web Developer you will be the technical lead responsible for managing GFiber’s websites and integration points, supporting digital marketing and sales efforts. You’ll lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You'll oversee content management systems, A/B testing tools, and tracking implementations, ensuring smooth operations and optimal performance. Collaboration with cross-functional teams will be key in driving our analytics, marketing, and growth initiatives.

In this role, you'll:

• Engineer and maintain the GFiber web architecture, writing clean, scalable code to integrate marketing technology stacks and third-party services. 
• Implement and manage tools for content management, knowledge management, A/B testing, tracking, and services integration.
• Create technical design documents for new website features and integrations.
• Manage user access, roles, and responsibilities for web tools like Contentful, Optimizely, and KMS Lighthouse.
• Support change requests, issue management, and day-to-day updates related to website content and services, and also align with stakeholders on decisions and changing circumstances.

At a minimum we'd like you to have:

• Bachelor's degree in Digital Marketing, Computer Science, or related fields—or equivalent practical experience.
• 4 years' experience building high-traffic marketing websites and scalable web systems using React, Typescript and JavaScript.
• Experience with A/B testing tools (e.g. Optimizely, Optimize, Test and Target) and experiment configuration.
• Experience implementing and leveraging analytics, tracking and data warehouse platforms (e.g., Google Analytics 4, Google Tag Manager, BigQuery).

It's preferred if you have:

• Experience with headless Content Management Systems (e.g. Contentful, Sanity).
• Experience with ad-tech integrations and custom tracking pipelines for Google Ads and Campaign Manager, ensuring accurate reporting and data attribution for high-traffic marketing sites via API. 
• Experience with AI tools coding tools and LLM technologiesExperience using written and verbal communication to convey technical requirements to both technical and non-technical stakeholders.
• Experience with Python and back-end integrations to support large-scale consumer traffic.

The US base salary range for this full-time position is between $132,800 - $175,100 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

The Data Engineering team (DAENGR) is the backbone of Route's data ecosystem. We are primarily responsible for the data infrastructure, quality, standards, frameworks, and architecture that power enterprise data, reporting, and analytics across the entire organization. We solve problems of poor data quality and limited accessibility, simplify reporting for teams outside of data engineering, and monitor the uptime, security, and consistency of the majority of Route's data lifecycle. We collaborate closely with every corner of the business to make data a first-class citizen at Route.

The opportunity

This is a rare chance to shape the data destiny of a young, fast-growing company at an inflection point. As Route moves into the AI era of data infrastructure, you'll have the opportunity to leave a lasting legacy — exploring new systems and designs, and building tools that genuinely change how Route operates day to day. We are actively migrating from legacy Snowflake pipelines into a modern Databricks-first architecture, building out an Enterprise Data Warehouse (EDW) with a normalized 3NF core, and laying the groundwork for AI-ready data systems. You'll be co-authoring the next chapter of data at Route.

The ideal candidate is organized and articulate in their thinking, able to adapt and compromise to keep pace with business needs, but firm enough to push back when security and data integrity are at stake. We aim to help Route improve profitability, cash flow, and return on investment by providing accurate data to make informed decisions and process improvements.

What you’ll do

• Build and maintain ELT pipelines that ingest data from systems.
• Co-own the mapping and migration of source data into the new 3NF EDW, ensuring data integrity, reducing redundancy, and maintaining automated unit and data tests.
• Develop data observability processes and monitoring dashboards to track pipeline health, freshness, and data quality across Databricks.
• Build new data and AI-powered tooling to improve the productivity of the data engineering team and broaden self-service data access for Route employees and external partners.
• Help harden the Integration Pipeline by automating deployment of shared staging and production infrastructure for new pipelines and managing dependency updates for dbt and CI templates.
• Support the full migration from Snowflake to Databricks, targeting completion by end of Q2 2027, including reporting services and ingest/egress jobs.
• Coordinate with engineering, analytics, product, and business teams to define and prioritize data requirements and ensure end-to-end data lifecycle coverage for existing and new products.
• Champion data democratization, help establish a company-wide data retention policy, and expand the foundation for a self-service Silver layer (EDW) that serves as a single source of truth.

What we’re looking for

• 5+ years of formal, professional data engineering experience
• 4+ years of SQL, fluency in complex transformations, window functions, query optimization
• 3+ years of python, data pipeline development, scripting, testing, and package management (Poetry)
• 2+ years of experience with AWS (e.g. - S3, RDS, DMS, DynamoDB) across data-related services
• 1+ years of experience using Databricks, our primary development platform for this role
• Experience using Terraform and GoLang
• PagerDuty / Grafana / Tableau, preferred experience
• Understanding of third normal form (3NF) data modeling and when to apply it
• Knowledge and application of data theory
• Working knowledge of data security practices and least-privilege access standards
• Experience with data access controls in cloud environments (IAM roles, catalog permissions, etc.)

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $138,000 - $146,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

Join us in revolutionizing the lending landscape. SoFi is seeking enthusiastic Senior Software Engineers who are ready to lead the development of key advancement to the next generation of our financial services platform. Key qualifications of this role include:

• Leading the technical evolution of one or more key platform subsystems.
• Resolving problems in the platform design and implementation that weren’t clearly anticipated, taking requirements with ambiguity and proposing durable technical solutions.
• Expertly leverage existing solution patterns and understand when to differentiate resulting in well-structured, maintainable code.
• Ability to understand data models, APIs, scaling concerns, and failure modes in order to make effective trade-offs between maintainability and performance.
• Creating stability by writing meaningful tests, considering observability, and leveraging your ability to debug complex issues across multiple system layers.
• The ability to create clear design and operational documentation.
• Contributes to code reviews, is a role model for more junior engineers, and contributes to team efficiency, beyond personal output.

What You’ll Do

As an emerging leader within our team, you will focus on building out the backend services for our next-generation Lending Platform. This role involves full product lifecycle engagement, from initial concept to deployment. Key responsibilities include implementing new capabilities, ensuring code quality, and delivering highly-available, scalable services. Success requires close technical collaboration with Product, Marketing, Operations, Business, Legal, and Compliance teams. You will be responsible for translating business requirements from these stakeholders into effective technical solutions that provide outstanding value to our members.

What You’ll Need

• Bachelor's or Master's degree in Computer Science, or Software Engineering
• 3+ years as a professional, full-time Software Engineer, or similar relevant work experience.
• Proficient coding in Java, Kotlin, or other similar object-oriented programming language.
• Proficient working with GIT and related CI/CD systems.
• Experience with public cloud compute, storage, and infrastructure.
• Experience with Kafka, Docker, Kubernetes, and Spring Boot or similar frameworks.
• Deep understanding of relational and document database fundamentals.
• Deep understanding of fundamental distributed systems concepts.

Nice To Have

• Full-Stack experience in both back-end (Kafka, Redis, Docker) and front-end (JavaScript, TypeScript, React).
• Experience with microservices design principles and architecture.
• Experience with performance tuning and optimizing data access patterns.

We're driven to push boundaries and deliver exceptional products to help our members achieve financial stability. If you have the passion and a commitment to customer success, we want to hear from you.

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

As a Sales Development Representative (SDR), you will be the first point of contact for potential customers, playing a crucial role in generating new business opportunities. You'll leverage your exceptional communication skills and industry knowledge to engage with small businesses, understand their challenges, and effectively communicate how the benefits of 401(k) for small businesses. This role offers an exciting opportunity to contribute to our mission to solve the retirement crisis that the US currently faces and help drive the overall growth of our company.

What you get to do every day

• Prospect Identification - Identify and research potential small business customers through various channels, including cold calling, email outreach, social media, and networking events.
• Qualification - Engage with prospects to understand their business needs, challenges, and goals. Qualify leads based on predetermined criteria to ensure alignment with our target market.
• Educate - Articulate the value proposition of our modern 401(k) solution to potential customers, highlighting how it can help business owners achieve their business objectives as well as help their employees save for retirement.
• Pipeline Management - Manage and prioritize a high volume of leads effectively using CRM software. Track lead interactions, update lead status, and ensure timely follow-up to move prospects through the sales funnel.
• Collaboration - Work closely with the sales team to hand off qualified leads and provide them with comprehensive information to facilitate the sales process. Share ‘tribal knowledge’ with peers and collaborate cross-functionally with marketing, growth, and revenue teams to optimize lead generation strategies.
• Continuous Learning - Stay updated on industry trends, competitor offerings, and market dynamics affecting small businesses. Continuously refine sales techniques and product knowledge to enhance effectiveness in engaging with prospects.

What you bring to the role

• Proven experience in sales, business development, or customer-facing roles, preferably in a B2B environment.
• Excellent communication skills, both verbal and written, with the ability to articulate complex concepts clearly and persuasively.
• Strong interpersonal skills and ability to build rapport quickly with diverse audiences, including business owners and other key roles in the decision-making process
• A growth mindset and a desire to your career in sales
• Self-motivated with a results-driven mindset and the ability to thrive in a fast-paced, target-driven environment.
• Passion for small businesses and a genuine desire to help them succeed.
• Experience using Salesforce.com, Outreach, and/or other Client Relationship Management (CRM)
• Prior Financial Services, Fintech, and/or SaaS experience

Nice to have:

• 1+ year of experience in a corporate environment
• Previous 401K, Payroll or HCM experience

Where you’ll work:

• Our office in Lindon, Utah 
• In our office, 4 days per week, Monday-Thursday. Flexibility to work remotely on Friday.

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $20.50 - $21.64 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. This position will also offer a variable target of $30,000. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

Network Engineer III

ABOUT LVT

LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We’re a team that’s focused on growth and innovation, and we’re proud that our crew, products, and leadership are being recognized for it.

• A Top-Tier Growth Company: Named one of the Financial Times’ Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.

• Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.

• Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE

As a Network Engineer III, you will serve as the network security subject matter expert within our IT Infrastructure team. This is a high-impact, hands-on role responsible for the security, integrity, and availability of our core systems, bridging the gap between digital networks and physical facilities. You will not only design and implement robust network security controls but also lead the management of our physical access systems, ensuring they integrate seamlessly with our enterprise IT operations.

This role is based out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

• Security Engineering: Design and maintain robust IT security architectures, including firewall policies and complex Access Control Lists (ACLs), to safeguard our global network.

• Systems Management: Configure and monitor mission-critical security tools such as VPN, CASB, Email Security, and DNS solutions to ensure 24/7 operational continuity.

• Physical Security Integration: Administer and modernize company-wide physical access control systems, including badge readers and door controllers, as a core component of IT infrastructure.

• Threat Detection: Manage the IT components of our enterprise logging environment, developing automated scripts and tools to enhance real-time analysis and alerting.

• Incident Response: Lead the technical response to security incidents, managing the full lifecycle from identification and containment to resolution and documentation.

• Internal Governance: Serve as the primary technical liaison between IT Infrastructure, auditors, and Information Security to ensure strict compliance with industry standards.

• Cross-Functional Partnership: Collaborate deeply with Systems and IT Engineers to ensure security-by-design is applied to all infrastructure projects from inception.

• Performance Optimization: Balance rigorous security initiatives with the primary goals of system stability, high performance, and a positive end-user experience.

OUR IDEAL CANDIDATE

• Seasoned Network Professional: 5+ years of hands-on experience in network engineering or a related senior IT role within a fast-paced environment.

• Firewall Expert: Extensive experience deploying and maintaining Palo Alto firewalls in an enterprise setting; you know how to build for both security and scale.

• Log Management Specialist: 2+ years of deep experience with syslog servers and enterprise log management solutions for advanced troubleshooting and auditing.

• Hybrid Security Mindset: 2+ years of experience managing physical access control systems (e.g., LenelS2, Genetec, Brivo) and integrating them with digital networks.

• Automation Minded: Proven ability to develop scripts to automate routine security monitoring and response tasks.

• Strong Communicator: Exceptional verbal and written skills, with the ability to explain complex technical concepts to non-technical stakeholders and executive leadership.

• Collaborative Problem Solver: A track record of thriving in operational environments where you must balance project-based security work with day-to-day administration.

• Certified Expert: While not required, industry certifications such as CISSP or CISM are highly valued.

ABOUT THIS ROLE

LVT is seeking a highly skilled and motivated Systems Engineer III (Atlassian) to join our growing technology team. This role will be pivotal in managing, optimizing, and scaling the project management and collaboration infrastructure that powers how LVT plans, builds, and delivers work.

The primary focus of this role is the administration, configuration, and continuous improvement of our Atlassian product suite (Jira, Jira Service Management, and Confluence) — ensuring these platforms are secure, reliable, well-governed, and aligned with the evolving needs of the business and end users. The ideal candidate brings deep, hands-on Atlassian expertise paired with broader systems engineering instincts: strong fundamentals around SaaS administration, integrations, identity, and lightweight automation.

This is a high-impact, high-visibility role for someone who genuinely enjoys turning messy, sprawling tooling into clean, scalable systems people actually want to use.

ROLE RESPONSIBILITIES:

Atlassian Administration & Optimization (Primary Focus)

• Own day-to-day administration of the Atlassian Cloud suite (Jira Software, Jira Service Management, Confluence, and related products).
• Design, configure, and maintain projects, workflows, screens, fields, schemes, permissions, automation rules, and notification schemes — balancing flexibility for teams with sustainable, standardized governance across the org.
• Build and maintain dashboards, JQL filters, and reporting to give leadership and teams clear visibility into work, capacity, and delivery health.
• Lead Atlassian governance: drive standards for project setup, naming conventions, custom field hygiene, and lifecycle management to keep the environment performant and maintainable.
• Evaluate, install, configure, and manage Atlassian Marketplace apps; rationalize the app footprint over time.
• Plan and execute migrations, version upgrades, and platform changes with minimal disruption to end users.
• Build automation using Jira Automation, ScriptRunner, or similar tooling to eliminate manual work and enforce process consistency.
• Provide tier-2/3 support, troubleshooting, and escalation handling for Atlassian-related issues.
• Partner with engineering, PMO, IT, and business teams to gather requirements and translate them into well-architected Atlassian solutions.
• Develop and maintain clear admin documentation, end-user training materials, and runbooks.

SaaS Application & Integration Management

• Plan, implement, and manage integrations between the Atlassian suite and other SaaS applications (e.g., Salesforce, Google Workspace, Microsoft 365, Slack, GitHub, identity providers, etc.).
• Ensure seamless, secure, and well-governed access to SaaS resources for employees.
• Partner with application owners to understand integration requirements and provide technical guidance on the right approach (native connectors, API integrations, iPaaS, etc.).
• Monitor the health, performance, and cost of SaaS integrations; proactively identify drift, failures, and optimization opportunities.
• Contribute to broader SaaS administration and lifecycle work as part of the systems engineering team.

Security & Compliance

• Implement and enforce security best practices across the Atlassian suite, including SSO/SCIM configuration, permission models, data classification, and audit logging.
• Participate in security audits, access reviews, and compliance initiatives (e.g., SOC 2) as they relate to managed systems.
• Identify and mitigate potential security risks and vulnerabilities within the environment, partnering with the Security team on remediation.

Collaboration & Communication

• Work closely with other IT teams (Security, Networking, Applications, Engineering) to ensure smooth, coordinated operation of systems.
• Communicate effectively with both technical and non-technical stakeholders regarding system changes, outages, roadmap, and project updates.
• Participate in project planning and execution, providing technical expertise, scoping, and pragmatic guidance.

Problem Solving & Troubleshooting

• Analyze and resolve complex technical issues across Atlassian, integrated SaaS applications, and (where applicable) underlying cloud infrastructure.
• Perform root-cause analysis on recurring problems and design durable solutions, not just fixes.
• Continuously look for opportunities to simplify, automate, and improve the systems landscape.

OUR IDEAL CANDIDATE:

• At least 4 years of deep, hands-on experience administering and scaling the Atlassian product suite (Jira and Confluence) within a growth-oriented environment.
• Advanced expertise in the design and configuration of Jira and Confluence, specifically around complex workflows, schemes, permissions, automation rules, and capacity reporting.
• Proven ability to architect and manage integrations between Atlassian and other SaaS ecosystem players using native connectors, APIs, or iPaaS middleware.
• Solid grasp of systems engineering fundamentals for SaaS, including identity management (SSO/SAML/SCIM), RBAC models, and security auditing.
• Sharp analytical and troubleshooting instincts; you remain effective when navigating technical ambiguity or resolving high-visibility, cross-team issues.
• Strong interpersonal and communication skills, with the ability to translate technical requirements for non-technical stakeholders and partner effectively with engineering teams.
• A passion for clear documentation and a disciplined approach to creating admin runbooks and user training materials.
• Self-motivated with the ability to prioritize high-impact work independently while contributing to the overall success of the business.

Why We Have This Role

How You’ll Find Success

• You identify key decision makers and/or key influencers within an organization across many different departments
• You understand the impact our products have on our customers
• You articulate to prospects how our tools can help their organizations get to the next level with real-time data
• You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities
• You use rejection as fuel to motivate and push you to work harder and smarter
• You’re a self starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity

How You’ll Grow

• Sales Development is a rapidly growing division within the sales organization. The purpose of the department is to:
  • Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.
  • To develop new quota-carrying Account Executives.
• Due to hyper-growth, we’re constantly looking for hungry and driven individuals who are passionate about a career in corporate sales.

Things You’ll Do

• Extensive sales and product training
• Prospect new clients to build out your pipeline
• Set and execute discovery meetings with future Qualtrics clients
• Work collaboratively with our team of account executives, tech sales, and the rest of the force needed to close a deal through the entire sales cycle
• Track all prospecting, leads, meetings and daily tasks
• Complete two sales projects within your 12 week internship
• Ride one of our many scooters through the office in celebration when you set your first meeting

What We’re Looking For On Your Resume

• On track for obtaining a Bachelor’s Degree (no specific major)
• Sales Experience Preferred (not required)
• Sales Experience could include; sales internships, sales minor, sales program/ club, SDR experiences, inside sales, door-to-door sales, any cold calling experiences, etc

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Wellness Bonus: Every quarter you will receive $300 or $1,200 annually to use on a wide variety of wellness benefits. (Ex: monthly gym pass, athletic clothing, massages, camping gear, financial planner, etc).
• Free lunch, snacks, drinks, massage chairs, table tennis, an onsite gym, and more
• Gardens area where you can work outside, take a walk, or play with your dog
• Soft serve ice cream - served all day

ABOUT THE ROLE

Upbeat, hardworking, and results-driven, our Peloton Experts are the front-line business drivers in Peloton's retail showrooms. They exhibit a keen knowledge of our product, services, and company. Above all, our Peloton Experts are strong communicators who are able to understand the needs of their clients, build long-lasting relationships with these clients and build a solid network for sales.

YOUR DAILY IMPACT AT PELOTON

• Focus on achieving and exceeding individual sales goals
• Maximize sales through excellent customer service, product knowledge, and merchandise presentation
• Proactively utilize Salesforce to record and maintain client information and preferences to drive your business
• Develop a deep knowledge and understanding of Peloton's products and brand image
• Phone and email outreach to both established and developing clients to communicate updates, events, and follow-up
• Provide outstanding customer service at all times
• Work professionally with fellow sales specialists in a team environment
• Help to maintain visual/physical standards of store

YOU BRING TO PELOTON

• Prior sales experience - preferably in a customer-focused environment
• Entrepreneurial spirit with a desire to exceed sales goals
• Enthusiastic, energetic, and personable professional demeanor
• Excellent written and verbal communication skills
• Ambitious, hardworking and team-oriented
• An appreciation of fitness and a balanced lifestyle
• High school graduate or equivalent
• Must be able to work nights, weekends, and holidays
• Proficiency with MS applications (Word, Excel, etc), Apple Products, and Salesforce a plus

This role is not eligible for immigration sponsorship.

Top performers can earn six figures with the base salary plus an uncapped sales bonus plan. In addition, we offer exclusive sales training alongside great benefits! 

Role Description

The Outside Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

• Prospect residential customers by promoting GFiber’s internet services.
• Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
• Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
• Partner with team members to ensure a seamless customer experience.
• Communicate the GFiber value proposition to customers. 
• Demonstrate knowledge of GFiber’s network and technical deployment.

At a minimum we'd like you to have:

• Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
• A valid driver’s license and access to reliable transportation during the workday.
• Ability to pass a motor vehicle record check that meets company standards.

It's preferred if you have:

• Experience in the ISP or telecom industry.
• Proficiency in SalesForce or other industry leading lead management software.
• Proven track record of strong work ethic, ability to navigate ambiguity,  solid communication skills, strong decision making and good judgment.
• Ability to communicate in Spanish.

This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.

What You’ll Do 

NetDocuments is seeking a Senior Software Test Engineer to help ensure the quality and reliability of our applications across cloud and desktop environments. In this role, you will design and execute both manual and automated testing strategies, partnering closely with engineering teams to validate functionality and improve overall software quality. 

You will play a key role in advancing our automation capabilities, defining best practices, and driving continuous improvement in testing processes. 

You will: 

Design & Execute Test Strategies 

• Evaluate acceptance criteria and define appropriate testing approaches for new features and enhancements. 

• Develop and execute both manual and automated tests to validate functionality, performance, and reliability. 

• Ensure comprehensive test coverage across API, UI, and end-to-end workflows. 

Own Test Automation & Frameworks 

• Own and evolve the test automation strategy, including test data management and framework design. 

• Build, maintain, and enhance automated test frameworks for both API and UI testing. 

• Write, debug, and execute automation code to support scalable and reliable testing. 

• Continuously identify opportunities to expand automation coverage and improve efficiency. 

Drive Quality & Best Practices 

• Define, implement, and maintain testing processes and best practices across teams. 

• Establish processes to evaluate and convert manual test cases into automated test suites. 

• Provide visibility into test coverage, quality metrics, and system health. 

• Recommend improvements to tools, processes, and systems to reduce technical debt and improve testing effectiveness. 

Collaborate, Lead & Influence 

• Present test results and insights to stakeholders, including engineering and product teams. 

• Collaborate cross-functionally to ensure quality is built into the development lifecycle. 

• Mentor and guide team members on testing strategies, tools, and quality practices. 

• Contribute to a culture of quality, ownership, and continuous improvement. 

What You’ll Need to Be Successful 

• 6+ years of experience in quality assurance and test automation roles. 

• Strong experience designing and implementing automated testing frameworks. 

• Proficiency in C# with at least 2+ years of automation development experience. 

• Experience with automated testing tools such as Selenium. 

• Experience testing microservices architectures and RESTful APIs. 

• Strong understanding of software testing methodologies, tools, and best practices. 

• Experience working in agile development environments. 

• Familiarity with cloud platforms such as AWS or Azure. 

• Strong attention to detail and a quality-first mindset. 

• Bachelor’s degree in Computer Science or equivalent practical experience. 

What Will Make You Stand Out 

• Experience with Azure DevOps. 

• Experience with CI/CD pipelines and automation. 

• Experience working with consumer-facing applications and large-scale systems. 

What You’ll Love About NetDocuments   

• The People!   

• 90% healthcare premiums company covered   

• HSA company contribution   

• 401K match at 4%   

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore 

Compensation Transparency 

The compensation range for this position is: $110,000 - $130,000 

The posted cash compensation for this position includes on-target earnings. Individual compensation packages are determined based on factors such as experience, skills, location, and other job-related considerations. 

ABOUT THIESS

Thiess, originating in Australia in 1933, is now a $4 billion global organization focusing on sustainable resource solutions, including mining services, land reclamation, and engineering consulting. With 12,000 employees, we are committed to creating lasting value for our clients and leading the way toward a more sustainable future.

We are a movement spearheading a journey towards a more sustainable future, and North America is a crucial part of it. Our unique business approach to contract mining currently makes our services available in the United States and Canada. In the US, we operate in Salt Lake City, Utah, Colorado, and the Intermountain West region. In Canada, our services are available in Sudbury, Greater Ontario, and the Northern Ontario region. We are also expanding to other states and areas in both countries.

Please get to know us better by watching the following videos about Our Purpose and Our Values!

ROLE OVERVIEW:

The Mining Estimator is responsible for the delivery of accurate and innovative estimating and costing services for the tendering of new mining projects, assets services, and reclamation proposals.  They will also apply these processes to current projects to improve the operational and financial effectiveness of the Thiess North America business. 

KEY RESPONSIBILITIES

• Work directly with Business Development, Services Managers and Bid Specialist to ensure the estimating strategy aligns with our clients’ requirements 
• Work alongside Mine Planning Engineers to ensure the mine plan is optimized for the recommended installed capacity 
• Work alongside Asset Estimators to value and optimize fleet selection requirements and cost inputs 
• Analyze actual direct and overhead costs for use in tendering pricing  
• Analyze and apply market benchmarks to guide tender pricing 
• Analyze site production performance to determine parameters for use within budgets and tenders, and to support site in improving financial and operational performance
• Develop accurate tenders that are practically oriented with due consideration to the scope of works  
• Perform other related duties as assigned 

WHAT YOU'LL BRING 

EXPERIENCE:

• Minimum 8+ years of experience in a mining engineering environment, with onsite experience in open cut or underground operations
• At least 2 years of experience preparing bids in Civil, Heavy Civil, and/or the Mining industries
• Understanding of mining principles, design concepts and operations 
• Understanding of usage and limitations of relevant mine planning, design and scheduling software 
• Proficiency in the application of computer-based estimating systems 
• Strong commercial acumen with prior experience in mining services contracts or long-term project planning roles 
• Excellent communication, organization, and problem-solving skills 
• Commitment to Thiess’ values of safety, discovery, accountability, respect, and empowerment 
• An ability to link the technical outcomes to financial results 
• Strong analytical skills and attention to detail 
• Valid Driver’s License 
• Authorization to work lawfully in the USA without sponsorship from Thiess 
• Must be fluent in the English language 

EDUCATION: Degree in Mining Engineering, Civil Engineering, or Land Surveying required

PHYSICAL REQUIREMENTS

• Work is primarily performed in an office environment, with prolonged periods of sitting, typing, and viewing a computer screen.
• May occasionally require standing, walking, or lifting objects weighing up to 25 lbs such as files, laptop equipment, or office supplies.
• Must have adequate vision, hearing, and hand–eye coordination to perform computer and phone-based work effectively.
• Occasional travel to project sites, meetings, or training may be required, which can involve driving or extended periods of sitting.
• When visiting operational sites, the employee must comply with all site safety requirements and wear appropriate personal protective equipment (PPE) as needed.
• Must be physically capable of safely performing the essential duties of the position with or without reasonable accommodation.

ADDITIONAL INFORMATION

• At Thiess we have a One HSE culture and want to ensure everyone is safe everyday: employees, families, and society. We are committed to our employees' health and wellness including the prevention of illness. Although optional, we have a preference that all Thiess employees are vaccinated against COVID-19 and other serious illnesses.
• Work schedule: We offer a hybrid work schedule (Monday–Friday) with standard office hours, providing a balance of in-office collaboration and remote flexibility. Additional hours may be required to meet business needs.
• Pre-Employment Requirements 
  • Drug/Alcohol Screening  
    Background Check 
    Fit-for-duty evaluation 
    MSHA Part 48 Verification

WHAT WE OFFER

• Culture: Work within a values-driven organization that prioritizes safety, discovery, accountability, respect, and empowerment.
• Benefits: Comprehensive benefits package including medical, dental, and vision coverage, life insurance, and participation in 401k plan with company matching. Medical benefits include private health insurance competitively subsidized private health insurance employees and immediate family.
• Wellbeing: Employee Assistance Program (EAP).
• Development: Access to ongoing learning, development, and career advancement opportunities within Thiess’ global network.
• PTO, Paid Holidays 
• Possible domestic relocation assistance 

EEOC STATEMENT + PRE-EMPLOYMENT/POST-OFFER BACKGROUND CHECK DISCLOSURE 

If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and alcohol screening/medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process. 

 As part of our dedication to the diversity of our workforce, Thiess is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us or have one of your representatives contact us at +1 (801) 300-1909.  Privacy Policy disclosure notice here. 

Customer Support Specialist - Tier 1

Canopy, Utah

About Us

Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

As a member of the Customer Support team, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels. 

Canopy has earned a reputation for fast, friendly and efficient customer support. Through earnest desire to learn and progress, you will build upon this reputation. This is not a role in which you simply answer phones and read from a script. You will think critically to help to create new pathways for our customers, outline solutions, and form the foundation of a rapidly-growing company and team.

What You'll Do 

• Anticipate and resolve customer issues in a professional and timely manner
• Provide superior customer service and remote troubleshooting assistance
• Take ownership of customer issues and advocate for their needs, adjusting urgency and escalation based on customer context and issue severity
• Develop sound understanding of Canopy’s current and upcoming features
• Identify opportunities to answer questions, even before they are asked
• Explain step-by-step instructions and assist users in navigation through software
• Drive value to customers by informing them of new resources and products that will make an impact on their businesses 
• Maintain a positive and patient attitude with all customers
• Coordinate within the organization for technical and account level issues
• Help improve and perfect processes across the support organization

What we’re Looking For

• A self-starter with desire to take ownership of the role and above responsibilities
• Tech-savvy with the ability to learn software and new tools quickly
• Organizational skills, creativity, and a solution-oriented focus
• Willingness to learn about tax resolution industry and IRS forms as they relate to the software and its functions
• Excellent written and verbal communication skills in the English language
• Ability to pivot with a growing company and accept new challenges
• Be able to type at 50 wpm or faster
• Excitement about implementing and utilizing AI in day to day work flows 

Essential Functions

• Work a consistent and reliable full-time schedule, including adherence to assigned shifts, breaks, and attendance expectations.
• Schedule: Typically 40 hours per week, Monday through Friday. In-office, MWF. Individual schedules may vary slightly based on team needs and role responsibilities. May require evening or weekend coverage depending on team rotation and seasonality.
• Ability to sit or stand at a desk for extended periods of time, while using a computer for extended periods.
• Ability to operate a computer throughout the day.
• Ability to communicate clearly and professionally in writing and verbally, with external customers and internal employees, via phone and computer systems (with or without reasonable accommodations).
• Ability to use sales tools such as Salesforce, Intercom, Google Suite, Slack.

• Maintain focus and professionalism in high-pressure situations.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Bonus Points If You Have:

• Experience in support ticketing systems
• Previous customer service and support experience
• 2-3 years experience in a call center environment
• Experience in the accounting & tax software space

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 DEIB Committee - to plan initiatives around continuing education, community  outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20 minute phone call with the People Team
• 45-60 minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Breeze is hiring- join us! 

The Guest Empowerment Team Member works as part of a remote team of highly motivated self-starters who support each other. Team Members must be self-motivated and actively participate in continuous training and development as they learn new skills beyond initial training. They must be willing and able to offer peer-to-peer feedback, to contribute to the development of a growing team. Team Members primary role is to communicate with Guests through a variety of digital channels as they troubleshoot web, app, and third-party technical issues. They resolve known issues and then teach Guests how to self-serve their travel experience. A typical day consists of handling tier-two escalations from Guests who have been transferred to the Guest Empowerment Team from the AI frontline. They will remain calm under pressure, identify accurate solutions, communicate clearly in writing and voice, and maintain a positive attitude.

Start Date: June 22nd, 2026

Pay is $15 per hour.

This is a Part - Time Opportunity

***Must Reside in Utah***

Here’s what you’ll do 

• Resolve complex situations for Guests 
• Engage in continuous and concurrent virtual conversations offering solutions and information for empowering Guests through their Breeze experience  
• Research systems and information to find the root cause of Guests’ technical difficulties
• Perform Team Member in Charge administrative functions on rotation
• Commit to regular attendance and punctuality
• Work in multiple programs and on multiple screens simultaneously
• Resolve Guests concerns with kindness. 
• Communicate with Guests through a digital-first contact approach and be willing to make outbound phone calls
• Process queues for behind-the-scenes tasks
• Mentor others as skillset expands
• Share peer-to-peer feedback with a growth mindset.
• Provide detailed feedback on opportunities to improve the overall Guest Experience by recommending improved processes though the spirit of ingenuity and integrity
• Stay up to date on new product releases and participate in educational opportunities to deliver excellence in the role
• Attend regular virtual on-camera meetings 
• Uphold the Breeze Aviation Group Values of Safety, Kindness, Ingenuity, and Excellence
• Other duties as assigned
• Achieve performance measure and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence

Here’s what you need to be successful 

Minimum Qualifications 

• High School Diploma or General Education Development (GED) Diploma
• Three (3) years of customer service experience
• Excellent writing skills with an emphasis on grammar & spelling
• Excellent reading comprehension
• Basic proficiency with Microsoft Office 365
• Proficient and quality written communication typing at 50 WPM.
• Must pass an assessment which demonstrates customer service and team cooperation skills.
• Multi-channel customer engagement experience (i.e. SMS, chat, email, and other messaging channels)
• Flexible and able to work at any time, including nights, weekends, and holidays.
• Provide regular verification of high-speed internet with minimum speeds of 10 Mbps up and down.
• Able to complete multi-factor authentication and connect to VPN to access Breeze systems.
• Provide a safe and professional office work environment within residence, free from background noise and distraction.
• Reside in Utah be able to arrange your own travel to the Breeze headquarters in Salt Lake City, UT for meetings and trainings as needed.
• Legally eligible to work in the country in which the position is located
• Must be at least 18 years of age.
• Strong attention to detail, organization, and time management skills
• Self-starter with a positive attitude and strong desire for success
• Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including Breeze’s confidential reporting systems: Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)
• Potential need to be available to respond on short notice as occasional overtime may be required to support irregular operations.

Preferred Qualifications 

• Previous airline experience
• Previous contact center experience
• 4-year degree
• Proficient and quality written communication at 65 WPM
• Bi-lingual (English and Spanish)
• Navitaire PSS experience
• Gladly experience
• High-speed internet with recommended speeds of 25Mbps up and down

Skills/Talents 

• When working or traveling on Breeze flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Organizational fit for the Breeze culture, that is, exhibit the Breeze values
• Promote Breeze’s #1 value of safety as a Safety Ambassador, supporting Breeze’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Lifting generally not required, or up to 10 pounds occasionally, 0 pounds frequently
• Live and promote Breeze’s core Values and Vision

Interview Process

The entire process is fully virtual, and all communication will happen over email or via video chat.

Once you’ve submitted your application, the team will review your submission.

At Breeze, our main priority is being a Seriously Nice Airline. That means we do our best to avoid delays, whether we're on the runway about to take off or moving through the interview process with a Guest Empowerment Team Member candidate.

Here's what our application/interview process looks like:

Step One: Criteria Assessment

Step Two: Criteria Assessment

Step Three: Typing Assessment

Step Four: Grammar Assessment

Step Five: On Demand Video Interview

Step Six: Proctored Writing Interview

Step Seven: Panel Interview

Step Eight: Start Date –  June 22nd, 2026

Perks of the Job 

• Vision and Dental 
• Health Savings Account with Breeze Employee Match 
• 401K with Breeze Employee Match 
• PTO  
• Travel on Breeze and other Airlines too! 

This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM MST
• Location: This role will be performed at various locations within Murray, UT
• Comfortable working in a high-volume production environment.
• Documenting information on multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, Dental Insurance, mileage reimbursement, and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Able to travel local/regionally 75% or more of the time.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

About your role

You’ll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

How you will make a difference day to day

• Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding

• Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes

• Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training

• Support and help drive People Operations initiatives and cross-functional projects, including process improvements and system enhancements

• Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting

• Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries

• Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms

• Help ensure adherence to established HR policies, procedures, and best practices

• Support payroll processing by verifying data accuracy and compliance with internal requirements

• Maintain and update process documentation and refresh HR content on the company Intranet

• Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting

What you´ll need

• 3–5 years of HR Operations experience with hands-on HRIS work

• Experience working for a tech company, with the ability to thrive in a fast-paced environment and effectively manage competing priorities

• Experience supporting a range of People Operations projects and initiatives

• Strong organizational skills with sharp attention to detail

• Service-oriented mindset with strong written and verbal communication skills

• Ability to manage sensitive information with discretion and professionalism
  

• Exposure to HRIS configuration, implementation, or system integrations a plus

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM MST
• Location: This role will be performed at one location in Provo, UT
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices

What You’ll Do 

NetDocuments is seeking a Principal Software Engineer to lead the design and development of AI-powered solutions that enhance how legal professionals work. In this role, you will serve as a technical leader, driving architecture, guiding engineering teams, and partnering closely with Product and Design to deliver scalable, high-quality applications. 

This is a hands-on role combining deep technical expertise with mentorship and strategic influence, where you will shape the direction of AI-driven development across the platform. 

You will: 

Lead Technical Strategy & Architecture 

• Define and drive the technical direction for AI-enabled products and platform capabilities. 

• Design scalable, high-performance architectures and document solutions through clear diagrams and technical specifications. 

• Break down complex systems into simple, maintainable components while ensuring long-term scalability and reliability. 

• Partner with Principal and Distinguished Engineers to design and build robust, distributed systems. 

Build & Deliver High-Quality Solutions 

• Contribute directly to the codebase (approximately 70% hands-on), building and delivering full-stack applications in a production environment. 

• Develop and integrate AI-driven capabilities using leading AI providers. 

• Ensure systems meet performance, reliability, and quality standards through testing, monitoring, and optimization. 

• Implement and maintain APIs using REST and GraphQL. 

Drive Innovation & Technical Excellence 

• Research, evaluate, and prototype new technologies, tools, and approaches through proof-of-concepts. 

• Stay current with emerging development practices, particularly in AI and cloud-native technologies. 

• Continuously improve system performance, observability, and operational health through logging, telemetry, and proactive monitoring. 

Mentor & Collaborate 

• Mentor and guide engineers, supporting their technical growth and ensuring successful project delivery. 

• Collaborate cross-functionally with Product, Design, and Engineering teams to align on priorities and execution. 

• Lead by example in fostering a culture of quality, ownership, and continuous improvement. 

What You’ll Need to be Successful 

• 8+ years of software engineering experience, including building and delivering production-grade applications. 

• 3+ years of experience in a technical leadership role. 

• Strong expertise in full-stack development, with experience in technologies such as C#, .NET, React, Java, or Angular (C# and React preferred). 

• Experience working with AI platforms or providers such as OpenAI, Anthropic, or similar. 

• Deep understanding of system design, architecture, and distributed systems. 

• Experience building and consuming APIs using REST and/or GraphQL. 

• Experience with cloud-native technologies, including AWS and/or Azure. 

• Strong problem-solving skills with the ability to decompose complex challenges into practical solutions. 

• Excellent collaboration, communication, and interpersonal skills. 

• Ability to work independently and lead initiatives with minimal oversight. 

What Will Make You Stand Out 

• Experience with distributed systems and event-driven architectures. 

• Deep experience with AWS or other cloud platforms. 

• Familiarity with modern frontend architectures such as Module Federation. 

• Experience in legal technology or other regulated industries. 

• Proven ability to lead large, cross-functional technical initiatives. 

What You’ll Love About NetDocuments   

• The People!   

• HSA company contribution   

• 401K match at 4%    

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore  

Compensation Transparency  

The compensation range for this position is: $205,000 - $225,000 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. 

What You’ll Do 

NetDocuments is seeking a Data Architect to lead the design and evolution of our enterprise data platform as we scale our legal document management solutions. In this role, you will define the architecture that powers how billions of documents are stored, processed, and surfaced, ensuring scalability, reliability, and security in a highly regulated environment. 

You will operate at the intersection of cloud transformation, large-scale distributed systems, and data governance, partnering closely with Engineering, Product, Security, and leadership to drive strategic data initiatives across the organization. 

You will: 

Lead Data Architecture & Cloud Transformation 

• Define and drive the architectural strategy for migrating large-scale, on-premises data systems to AWS, including re-platforming and re-architecture efforts. 

• Establish migration patterns, data residency strategies, and cutover plans that minimize risk and downtime. 

• Design and evolve cloud-native data architectures that support long-term scalability and performance. 

• Own Scalable Data Platforms 

• Lead the architecture of large-scale NoSQL data systems, including Couchbase, DynamoDB, and related technologies. 

• Oversee the design and governance of our Snowflake-based data platform, including data modeling, ingestion pipelines, and access patterns. 

• Ensure systems are optimized for performance, reliability, and cost efficiency at scale. 

Build Event-Driven Data Systems 

• Architect and implement event-based data infrastructure using technologies such as Kafka, SQS, and SNS. 

• Define standards for event schema design, topic management, consumer patterns, and data lineage. 

• Enable reliable, scalable, and observable data flows across distributed systems. 

• Drive Data Governance & Security 

• Establish and enforce data governance standards, including classification, access controls, encryption, retention, and auditability. 

• Ensure alignment with regulatory frameworks such as SOC 2 Type II and HIPAA. 

• Partner with Security teams on threat modeling and risk mitigation for data infrastructure. 

Influence Strategy & Execution 

• Lead architectural reviews, RFC processes, and documentation standards. 

• Partner with engineering leadership to influence roadmap prioritization through data-driven insights. 

• Represent the data platform in cross-functional planning and executive-level discussions. 

What You’ll Need to Be Successful 

• 10+ years of experience in data engineering, database engineering, or data architecture roles. 

• Strong experience designing and scaling large-scale NoSQL databases such as Couchbase, DynamoDB, or similar technologies. 

• Deep expertise in building cloud-native data platforms on AWS. 

• Experience leading complex on-premises to cloud migration initiatives. 

• Hands-on experience with event-driven architectures using Kafka, SQS, SNS, or similar technologies. 

• Experience with modern data platforms such as Snowflake or comparable data warehouses/lakes. 

• Strong understanding of distributed systems, scalability, and performance optimization. 

• Ability to evaluate complex architectural tradeoffs and make sound technical decisions. 

• Excellent communication skills, with the ability to translate complex concepts to both technical and non-technical stakeholders. 

• Bachelor’s degree in Computer Science or equivalent practical experience. 

What Will Make You Stand Out 

• Experience in legal technology, SaaS, or other regulated industries. 

• AWS certifications such as Solutions Architect Professional or Database Specialty. 

• Experience with infrastructure-as-code tools such as Terraform or CDK. 

• Proven experience designing enterprise-scale data governance and compliance frameworks. 

What You’ll Love About NetDocuments   

• The People!   

• HSA company contribution   

• 401K match at 4%    

• Flexible PTO (typically 3 to 4 weeks a year)   

• 10 paid holidays   

• Monthly contributions for life activities & wellness   

• Access to LinkedIn learning with monthly dedicated time to explore  

Compensation Transparency  

The compensation range for this position is: $210,000 - $230,000 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.