Performance Marketing Jobs in United Kingdom.
All active Performance Marketing roles based in United Kingdom.
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Senior Software Engineer, Infrastructure and Efficiency
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
You will be a SME and technical leader in engineering Infrastructure, productivity and enterprise tooling, partnering with globally distributed Engineering, Product and Security teams and systems.
What You’ll Be Doing
Roku is seeking a world class engineer to be a true force multiplier by owning the strategy, architecture, and long-term execution of engineering infrastructure, enterprise tooling, and AI-assisted workflow automation. This architect/strategist role drives org-wide improvements in engineering productivity, delivery throughput, quality, security posture, and cost efficiency by building platforms, working practices and automation (including AI/LLM-enabled capabilities) that scale across geographies and time zones.
Key Responsibilities
AI-First Automation & Intelligent Tooling
- Define and lead an AI-first automation roadmap for Engineering Infrastructure and Enterprise Tooling (e.g., reducing waste, accelerating reviews, improving incident response, increasing release confidence).
- Architect and ship AI/LLM-enabled workflow automation across the SDLC (e.g. risk assessment, automated build, test and deployment, intelligent test selection, change-impact analysis, auto-triage of build/test failures).
- Establish policies and guardrails for AI usage in internal tools: data handling, prompt/response logging, model/provider selection, evaluation, fallback behaviors, and abuse prevention.
Dev Productivity & Enterprise Tooling (Global Scale)
- Set technical direction and standards for the globally used developer tools, including build systems. Source code management, branching/release strategy, and self-service support tools.
- Architect and evolve, CI/CD and build/test pipelines using Jenkins, Docker, and build systems (Bazel /BitBake/Yocto preferred) to support multi-site engineering environments.
- Own and scale test and quality workflows leveraging test management systems (e.g., TestRail or equivalent), enabling consistent traceability, reporting, and release sign-off across distributed teams.
- Drive Jira workflow design and automation (templates, guardrails, integrations) to provide consistent cross-org visibility and execution.
Workflow Automation (Cross-Functional, Cross-Geo)
- Design and implement automation spanning Engineering, Product, Marketing, and Partners (e.g., launch readiness, certification/release checklists, partner onboarding, incident/change workflows).
- Replace manual coordination with durable automation and integrations that work reliably across regions/time zones.
Security, Cost, Performance, and Reliability (Distributed Systems)
- Embed secure-by-default controls into pipelines and tooling (access control, secrets handling, audit trails, policy enforcement), including for AI-enabled systems.
- Improve build/test performance and reliability (build times, test duration, flake reduction, pipeline stability) using measurable KPIs and operational rigor.
- Drive cost efficiencies across tooling/infrastructure (compute utilization, caching strategies, license rationalization including AI/runtime costs and ROI tracking.
- This is a highly visible role and you will report directly to a Vice President of Engineering. This requires a very strong technical leader with experience in the development of consumer electronics devices. The right person for this role will have ability to collaborate well with engineering and partner teams.
- Own cross-team architectures and standards; drive adoption through influence, clear technical judgment, and sustained multi-quarter execution.
- Lead design reviews, mentor senior engineers, and unblock the hardest technical problems across distributed teams and systems.
- Provide long-term stewardship via roadmaps, operational maturity (runbooks/SLOs), and incident/postmortem practices suitable for 24/7 global operations.
- Establish yourself as the person others bring their hardest problems to
We’re Excited If You Have
- Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
- Prior experience at Staff, Principal, or Architect level
- Ownership in platform/infrastructure, developer productivity, CI/CD, build systems, or workflow automation, including work spanning globally distributed teams and systems.
- Strong, hands-on knowledge of:
-
- Git (workflows, branching strategies, release management)
- Jenkins (CI/CD pipeline design, scaling, reliability)
- Docker containers (reproducible build/test execution)
Build systems ( itBake/Yocto preferred)
- Jira (workflow design/automation, cross-team visibility)
- Test management systems (e.g., TestRail or equivalent)
- Demonstrated experience delivering automation at scale, including building platforms/components used by multiple teams.
- Strong systems thinking across security, reliability, performance, and cost tradeoffs.
- Excellent written communication (architecture docs, decision records, operating procedures).
- Experience building AI-assisted developer tooling (e.g., CI insights, test intelligence, code review automation, release risk scoring, incident copilots).
- Experience implementing evaluation/monitoring for AI systems (quality metrics, drift, offline test sets, human feedback loops).
- Extensive experience with software development on embedded Linux, multi-process architectures and IPC mechanisms
- Experience working in large cross functional teams and ability to influence teams that don't report to you
- Ability to see the big picture while focused on short-term objectives and deliverables
- Ability to multi-task and drive parallel projects and distributed teams with tight deadlines
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Infrastructure / Efficiency / Productivity
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
You will be a SME and technical leader in engineering Infrastructure, productivity and enterprise tooling, partnering with globally distributed Engineering, Product and Security teams and systems.
What You’ll Be Doing
Roku is seeking a world class engineer to be a true force multiplier by owning the strategy, architecture, and long-term execution of engineering infrastructure, enterprise tooling, and AI-assisted workflow automation. This architect/strategist role drives org-wide improvements in engineering productivity, delivery throughput, quality, security posture, and cost efficiency by building platforms, working practices and automation (including AI/LLM-enabled capabilities) that scale across geographies and time zones.
Key Responsibilities
AI-First Automation & Intelligent Tooling
- Define and lead an AI-first automation roadmap for Engineering Infrastructure and Enterprise Tooling (e.g., reducing waste, accelerating reviews, improving incident response, increasing release confidence).
- Architect and ship AI/LLM-enabled workflow automation across the SDLC (e.g. risk assessment, automated build, test and deployment, intelligent test selection, change-impact analysis, auto-triage of build/test failures).
- Establish policies and guardrails for AI usage in internal tools: data handling, prompt/response logging, model/provider selection, evaluation, fallback behaviors, and abuse prevention.
Dev Productivity & Enterprise Tooling (Global Scale)
- Set technical direction and standards for the globally used developer tools, including build systems. Source code management, branching/release strategy, and self-service support tools.
- Architect and evolve, CI/CD and build/test pipelines using Jenkins, Docker, and build systems (Bazel /BitBake/Yocto preferred) to support multi-site engineering environments.
- Own and scale test and quality workflows leveraging test management systems (e.g., TestRail or equivalent), enabling consistent traceability, reporting, and release sign-off across distributed teams.
- Drive Jira workflow design and automation (templates, guardrails, integrations) to provide consistent cross-org visibility and execution.
Workflow Automation (Cross-Functional, Cross-Geo)
- Design and implement automation spanning Engineering, Product, Marketing, and Partners (e.g., launch readiness, certification/release checklists, partner onboarding, incident/change workflows).
- Replace manual coordination with durable automation and integrations that work reliably across regions/time zones.
Security, Cost, Performance, and Reliability (Distributed Systems)
- Embed secure-by-default controls into pipelines and tooling (access control, secrets handling, audit trails, policy enforcement), including for AI-enabled systems.
- Improve build/test performance and reliability (build times, test duration, flake reduction, pipeline stability) using measurable KPIs and operational rigor.
- Drive cost efficiencies across tooling/infrastructure (compute utilization, caching strategies, license rationalization including AI/runtime costs and ROI tracking.
- This is a highly visible role and you will report directly to a Vice President of Engineering. This requires a very strong technical leader with experience in the development of consumer electronics devices. The right person for this role will have ability to collaborate well with engineering and partner teams.
- Own cross-team architectures and standards; drive adoption through influence, clear technical judgment, and sustained multi-quarter execution.
- Lead design reviews, mentor senior engineers, and unblock the hardest technical problems across distributed teams and systems.
- Provide long-term stewardship via roadmaps, operational maturity (runbooks/SLOs), and incident/postmortem practices suitable for 24/7 global operations.
- Establish yourself as the person others bring their hardest problems to
We’re Excited If You Have
- Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
- Prior experience at Staff, Principal, or Architect level
- Ownership in platform/infrastructure, developer productivity, CI/CD, build systems, or workflow automation, including work spanning globally distributed teams and systems.
- Strong, hands-on knowledge of:
-
- Git (workflows, branching strategies, release management)
- Jenkins (CI/CD pipeline design, scaling, reliability)
- Docker containers (reproducible build/test execution)
Build systems ( itBake/Yocto preferred)
- Jira (workflow design/automation, cross-team visibility)
- Test management systems (e.g., TestRail or equivalent)
- Demonstrated experience delivering automation at scale, including building platforms/components used by multiple teams.
- Strong systems thinking across security, reliability, performance, and cost tradeoffs.
- Excellent written communication (architecture docs, decision records, operating procedures).
- Experience building AI-assisted developer tooling (e.g., CI insights, test intelligence, code review automation, release risk scoring, incident copilots).
- Experience implementing evaluation/monitoring for AI systems (quality metrics, drift, offline test sets, human feedback loops).
- Extensive experience with software development on embedded Linux, multi-process architectures and IPC mechanisms
- Experience working in large cross functional teams and ability to influence teams that don't report to you
- Ability to see the big picture while focused on short-term objectives and deliverables
- Ability to multi-task and drive parallel projects and distributed teams with tight deadlines
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
About the Role
As an Enterprise Account Executive, you will identify, engage, and close new business with the world’s leading brands. We are looking for highly motivated individuals with experience selling multi-product solutions to retail and e-commerce brands. This role can be based remotely or in one of our offices, and involves participation in industry events and customer-related travel as needed.
What You’ll Accomplish
- Develop and execute comprehensive sales strategies targeting enterprise-level new logos
- Work as a team with inside sales representatives to schedule and prepare for new business meetings
- Attend and drive new business through industry events and conferences
- Identify business challenges through discovery sessions and build relationships with stakeholders at the C-suite, VP, and Director level
- Leverage consultative sales skills to create compelling narratives and explain complex processes, ideas or events
- Own the sales cycle from beginning to end, and leverage CRM to ensure delivery against key metrics
- Work with cross-functional partners to guide market positioning and provide feedback on product requirements
- Design and execute innovative strategies to meet and exceed revenue goals
Your Expertise
- 5+ years experience selling into enterprise brands
- Experience working in a B2B MarTech SaaS company required
- Experience selling to retail/ ecommerce brands
- Proven success selling complex, multi-product solutions
- Familiarity with MEDDPICC
- Excellent communication and customer-facing skills
- Consistency in exceeding sales targets and key performance indicators
- Driven and persistent, ensuring delivery of great results
#LI-JH1
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Apply to Attentive
Global S&O Manager, Growth & Marketing
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes? Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!
As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.
Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.
Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.
What you’ll be doing
- Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
- Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
- Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
- Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
- Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
- Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
- Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets
Our Humble Expectations
- You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
- You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
- You have experience in forecasting, financial planning & budget allocation
- You have an analytical approach when using data to design, develop and execute marketing strategies
- You have excellent Excel and data handling skills
- You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
- You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
- You communicate clearly and concisely in written and verbal comms and are fluent in English
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises.
What you’ll do
As a Paid Digital Marketing Manager, you will be a key driver of paid digital marketing efforts supporting our inbound funnel and to drive demand and engage key segments of users - designing, implementing, and optimizing scaled digital campaigns. You will help create an uncommonly great paid program at Stripe through a relentless focus on user experience and channel optimization. In the role, you will be the go-to expert on paid digital to support multiple segments and collaborate with a cross functional team to deliver on marketing goals for those segments.
Responsibilities
- Drive ideation, strategy, and execution of scaled paid campaigns to generate and accelerate sales pipeline and overall company revenue. Develop and manage testing agenda and media plans for the program.
- Drive growth across key metrics (Suspects, MQLs, SQOs, Signups, Go-lives, pipeline, revenue) - measure success, optimize against targets, and report on performance on a recurring cadence.
- Support Stripe in building and optimizing our paid program using knowledge of our users, how they use our products and data. You will partner with various internal stakeholders including campaigns, design, marketing operations, product marketing, analytics & insights, and regional teams to create a best-in-class paid program.
- Report up and out on campaign performance to ensure relevant stakeholders have visibility into program performance & roadmap.
- Partner with relevant stakeholders on audience management and ensure we’re reaching the right users.
- Lead in analyzing the effectiveness of paid campaigns, shifting spend to deliver more value.
- Proactively identify areas of weakness in the paid program and flag these as requiring improvement - and then create a plan to remedy.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of work experience
- 5+ years of paid digital experience, preferably in paid social/display and direct response.
- 2+ years of B2B marketing experience
- Deep knowledge of the digital marketing landscape and best practices (targeting, ad formats, privacy laws) and growth marketing concepts (attribution, incrementality)
- Experience articulating requirements to analytics, campaigns, sales strategy and ops and marketing leadership
- Self starter; ability to drive both strategic and tactical workstreams forward with minimal oversight
- Advanced analytical skills; ability to analyze trends and decipher actionable insights from data
- Experience driving experimentation roadmaps to continuously optimize and improve campaigns
- User-first sensibility
- Excellent written and verbal communication skills
- Demonstrated ability to collaborate cross-functionally across teams, including those that are not expert in paid media
Preferred qualifications
- 10+ years of work experience
- 7+ years of paid digital experience, preferably in paid social/display and direct response.
- 5+ years of B2B marketing experience, preferably with ABM experience
- Experience with Marketo and/or Salesforce
- Experience driving demand for sales teams; experience in sales concepts, processes, and metrics
Ready to apply?
Apply to Stripe
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises.
What you’ll do
Stripe is seeking an SEO to lead the SEO strategy for Stripe Docs, in close partnership with the Global SEO Lead. This individual will play a key role in growing the SEO channel by developing and executing efforts to increase Stripe’s revenue and visibility. The scope includes on-site optimization, content development, international SEO, and technical SEO.
While the ideal candidate is well-versed in all SEO disciplines, sensibilities around user-experience, design, engineering, copywriting, data, product management, and marketing are also required. In this role, you will work closely with cross-functional partners, including Growth Marketing, Product Marketing, Content Marketing, Engineering, Developer Relations, Design, Product, and Analytics.
Responsibilities
- On-site optimization: enhance the website’s content and structure to improve search engine rankings and user experience.
- International SEO: develop strategies to optimize the website for multiple countries and languages, driving global visibility and engagement.
- Technical SEO: address backend improvements to ensure the website is compatible and optimized for search engine technologies and LLM agents.
- Roadmap development: develop strategic plans outlining key SEO initiatives and timelines to achieve short-term and long-term objectives.
- Performance reporting: analyze and report on KPIs to track progress and identify opportunities for further enhancement.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of experience crafting and executing SEO strategies.
- Motivated self-starter with high attention to detail, strong follow-through, and the ability to problem-solve independently and carry out tasks with autonomy.
- Tech savvy and cognizant of developments in technology/fintech.
- Deep expertise in researching and interpreting search queries for developer audiences.
- Basic experience with HTML, CSS, and other web programming acumens.
- Deep expertise in all disciplines of SEO, including technical, on-site, and off-site SEO.
- Ability to develop and prioritize content roadmaps to build net new pages that drive incremental business performance.
- Data-driven, and results-oriented leader that’s proficient in B2B and SEO performance data.
- Proven track record of building scalable systems to successfully execute SEO plans.
- Deep expertise in IA and site architecture.
- Ability to develop exhaustive creative briefs for cross-functional execution.
- Excellent communication, presentation, and soft skills (written and verbal) to effectively evangelize and educate on SEO internally.
- Strong cross-functional collaborator with the ability to build relationships and simplify complex topics for partners. Must possess intermediate sensibilities in user-experience, design, engineering, copywriting, conversion rate optimization, data, product management, and marketing
- Ability to develop and prioritize roadmaps that successfully deliver on business objectives.
- Excellent international SEO skills.
- Strong experience creating performance reporting and measuring success.
- Ability to work extensively in Google Drive apps (Docs, Sheets, Slides), Excel, Looker, Tableau, Google Analytics and other reporting software.
- Experience managing stakeholders, with the ability to handle multiple work streams and requests from a variety of stakeholders, balancing each of them to deliver on the true north objectives of the channel and business.
- Strong experience using a variety of SEO tools, including Google Search Console, Google Keyword Planner, SEMRush, and ScreamingFrog.
- Proficient in professional English literacy.
Preferred qualifications
- Experience crafting SEO strategies to acquire technical users (i.e. engineers) and/or partnering closely with Developer Marketing or Developer Relations is highly preferred.
- In-house, enterprise SEO experience is highly preferred.
- Intermediate software engineering background.
- Experience in the following industries: payments, fintech, billing, accounting, tax, startups, enterprise business, and platforms.
- Experience optimizing YouTube video content for search.
- Multilingual literacy is advantageous in any of: German, French, Japanese, Italian, and/or Spanish.
- Experience with localization / translation.
- B2B experience.
- SQL experience and ability to gather data.
- Experience with telemetry and web analytics.
- Bachelor's degree or 4 years relevant experience.
Ready to apply?
Apply to Stripe
Account Executive, Enterprise - Billing (Existing Business)
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue and Finance Automation (RFA) Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data.
What you’ll do
As a Billing Account Executive (Grower) at Stripe, you will use your sales and product expertise to help drive growth to existing Stripe customers. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy.
Responsibilities
- Build deep, resilient, and multi-threaded relationships across the client organization and ability to articulate value across different functions and business stakeholders in the organisation.
- The capability to develop and execute formal Strategic Account Plans that map out the client organization, identify short-term and long-term growth opportunities, and forecast renewal/expansion cycles.
- Proactive communication & transparency with consistent value adding engagements, updates, and ability to manage expectations effectively. Acting as a trusted advisor rather than merely a vendor.
- Drive revenue to achieve and over perform on target and KPIs
- Lead upsell conversations of Stripe for existing and prospective customers.
- Drive strategic thought leadership within assigned territory to ensure user success and revenue growth
- Deeply understand the sales process and competitors for Stripe, including software, hardware and payments.
- Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products.
- Synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap.
- Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory.
Who you are
You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.
Minimum requirements
- 7+ years of sales or prospecting experience at a technology company and a track record of top performance.
- Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users.
- A proven ability to build strong collaborative working relationships with business partners.
- The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
- A proven ability to be a self-starter capable of driving business results without significant supervision.
- An enthusiastic “roll up your sleeves” mentality.
- Excellent verbal and written communication skills.
- Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
- Proven ability to lead complex negotiations involving bespoke commercial agreements.
- Ability to understand complex technical requirements and craft solutions across multiple stakeholders.
- Excellent verbal and written communication skills.
Preferred qualifications
- Experience in selling billing solutions.
- 3+ years of experience specifically selling financial services or similar software.
- Proven ability to sell in a fast paced environment.
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.
What you’ll do
You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder.
Responsibilities
- Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive
- Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
- Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team
- Evangelize Stripe customer success stories and customer success systems and processes
- Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
- Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
- Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities.
- Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
- Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product
- Strong analytical skills and operating rigor
- Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
- History of success as a consultant, pre-sales, technical account management, or equivalent
- Experience building comprehensive account plans
- Proven track record of achieving targets and goals, preferably in a sales setting
- Track record of managing large, complex projects and/or programs
- Experience handling difficult customers or situations and can demonstrate resolutions
- Must work within a team environment with sales and services peers
- Ability to navigate data and people to find answers
- A strong understanding of our business and products, and an ability to research/self-starter
Preferred qualifications
- Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
- Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
- Willingness to tackle things on your own
- A capability to work well with a wide range of people, both internally and externally
- The motivation and flexibility to work well in a high-growth environment where things change quickly
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.
What you’ll do
We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business.
The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations.
Responsibilities
- Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers
- Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction
- Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights
- Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe
- Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
- In coordination with an account team, support book expansion--identifying and surfacing opportunities to ensure customers are successful.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
- Strong business sense and understanding of underlying drivers and strategy of our user’s businesses
- Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
- Strong analytical skills
- Excellent operating rigor including organizational and time management skills
- Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
- History of success as a consultant, pre-sales, technical account management, or equivalent
- Proven track record of achieving targets and goals, preferably in a sales setting
- Track record of managing large, complex projects and/or programs
- Has handled difficult customers or situations and can demonstrate resolutions
- Willingness to tackle things on your own
- Ability to navigate data and people to find answers
- A capability to work well with a wide range of people, both internally and externally
- The motivation and flexibility to work well in a high-growth environment where things change quickly
Ready to apply?
Apply to Stripe
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings.
What you’ll do
As an Enterprise Services Manager, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users.
Responsibilities
- Own the entire Professional Services sales cycle for enterprise companies.
- Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients.
- Drive the success of Professional Services by managing and forecasting bookings.
- Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings.
- Advise senior leadership in customer organizations on building business cases for digital transformation.
- Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.
- Shape Professional Services deals, and build and negotiate contracts/Statements of Work.
- Engage with Product and Engineering teams to influence product strategy for large clients.
- Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives.
- Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance.
- Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.
- Demonstrated ability to lead large transformational engagements using disruptive technologies.
- Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities.
- Ability to understand complex business requirements and develop tailored solutions.
- Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities.
Preferred qualifications
- Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers.
- An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner.
- Experience working with upper middle market and enterprise companies.
- A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.
- Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models.
- Proven ability to create a strong growth culture within a team.
- Background in a growth-stage internet/software company and/or the payments industry.
- Familiarity with APIs and their role in digital solutions.
Ready to apply?
Apply to Stripe
Director of Product Management
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Job Title: Director of Product Management
Location: Remote
Company: PlayStation Studios
As the Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities.
Responsibilities
- Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities and successfully launch and manage live service titles.
- Engage with game teams on everything from high-level product and commercial strategy to evaluating design specs and mockups, with a focus on product prioritization and roadmaps.
- Identify opportunities for product performance growth for various titles, influence key stakeholders, and drive initiatives to a successful outcome through strong relationships.
- Develop and share best practices to help game studios stand up and evolve their processes and capabilities.
- Define product strategy frameworks and standards for live service titles, tailoring approaches to the needs of individual games and studios.
- Define and evolve core KPIs in partnership with other publishing resources (analytics, research, marketing, etc), ensuring consistent measurement and actionable insights across titles.
- Establish and evolve live service operating rhythms (goal setting, performance reviews, experimentation, roadmap planning, decision trees) across titles.
- Partner with finance and forecasting teams to refine revenue models, ensuring assumptions align with product strategy and core KPIs.
- Manage, develop, and grow a small team of product management and live service design talent, leading and inspiring a highly skilled team.
- Connect development teams across PlayStation studios to the latest competitive research, analyze industry trends, and define best practices.
- Function as a conduit between multiple studios to foster knowledge sharing and deeper collaboration.
- Help define the processes and methodologies used centrally to level up our product management craft and improve the way we build and operate live service games.
Qualifications & Skills
- Strong experience in product management and/or live service design focused on feature development and live operations.
- Proven track record working in complex, matrixed development/publishing organizations to deliver outsized results on successful live games.
- Seasoned people leader with an ability to manage, lead and inspire a highly skilled team.
- Demonstrated track record of success driving initiatives that positively impact core KPIs.
- Expert data fluency and track record of partnering with analytics, research, and insights groups.
- Experience with game economy and/or monetization modeling and experience with analytical tools (e.g. Looker, Tableau, etc.).
- Diverse development experience spanning different types of games, genres, and business models (F2P, paid, cosmetic economy, etc.).
- Expert ability to connect creative vision, analytics, and business goals – turning data into actionable product and design decisions.
- Deep understanding of industry trends and the competitive landscape, including player motivations and audience segments across genres.
- Ability to understand, conceptualize, and improve the design of game systems, features, and mechanics, providing recommendations to shape the direction of the product.
- Experience working across products at different development stages (incubation, live operations, etc.).
- Strong business and financial acumen, with experience driving revenue forecasting and KPI frameworks for live service products.
- Experience working with publishing partners (marketing, release management, store, etc.).
- Experience partnering with leadership/executives at a studio and publishing level.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Lifecycle Data Analyst
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation Game Analytics
In Game Analytics, we partner with product, design, engineering, and marketing teams to improve player experiences through data. Our focus is on helping teams make better decisions by embedding experimentation, lifecycle thinking, and player/customer insights into how products evolve over time. We work across PlayStation Studios and platform teams to support rapid iteration, personalisation, and long-term engagement in live service environments.
As a Lifecycle Data Analyst, you will work as part of a cross‑disciplinary team focused on improving player/customer journeys through experimentation and lifecycle optimisation. This role is heavily oriented toward experiment design, scalable measurement frameworks, and exploratory analysis that inform personalised lifecycle content and messaging.
As a Data Analyst, you will work closely with cross-functional partners to support analytics initiatives across one or more game titles. You will support a broad range of game analytics projects from early feature evaluation through live performance optimisation. You will contribute to experimentation, feature analysis, performance reporting, and exploratory research that informs product and business decisions.
You will:
- Design and analyse experiments (A/B tests, holdouts, quasi-experiments) to evaluate features, content, and player-facing initiatives.
- Conduct exploratory analysis of player behavior, engagement, and monetisation data to uncover insights and inform recommendations.
- Define and track KPIs related to engagement, retention, progression, and revenue.
- Build repeatable analytical frameworks, dashboards, and data products that enable consistent measurement across teams.
- Translate ambiguous product or business questions into clear analytical approaches and actionable insights.
- Partner with Product Managers, Designers, Engineers, and Publishing teams to align on success metrics and measurement strategies.
- Support both short-term analysis needs (e.g., feature readouts) and longer-term performance tracking.
- Ensure analytical rigor and data quality across all workstreams.
What We Are Looking For
We’re looking for an analyst who thrives in collaborative, fast-moving environments and enjoys solving complex problems with data.
You have:
- Strong experience in experiment design and analysis, including hypothesis definition, metric selection, and interpretation of results.
- Advanced SQL skills and experience working with large-scale behavioural datasets.
- Experience creating scalable analytical frameworks or standardised reporting tools.
- Strong exploratory analysis skills and the ability to generate clear, structured insights.
- Experience translating business questions into analytical plans and recommendations.
- Experience working cross-functionally with Product, Design, Engineering, or Marketing teams.
- Experience with data visualisation tools such as Looker or Tableau and strong written communication skills.
Domain Experience
Experience working on live or rapidly iterated digital products is required (gaming experience is strongly preferred but not mandatory).
Relevant backgrounds include:
- Console or mobile games
- Live service products
- Ecommerce or subscription platforms
- Other digital products where experimentation and engagement measurement are core
Familiarity with player engagement, retention, progression systems, and monetization models is preferred.
Bonus Points If You Have
- Experience supporting live service games or ongoing content releases.
- Experience with Python or statistical tooling for deeper analysis.
- Experience building dashboards or scalable analytics products used by non-technical stakeholders.
- Curiosity-driven mindset and a strong desire to improve how teams learn from data.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Senior Manager - Content Personalization
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Manager, Content Personalization
San Mateo or San Diego (hybrid)
OR
London, UK (hybrid)
Role overview:
As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues.
You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.
You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization.
Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team.
What you’ll be doing:
- Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
- Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth.
- Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations.
- Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans.
- Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns.
- Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations.
- Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.
- Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business.
- Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.
What we’re looking for:
- The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth.
- Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
- Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences.
- Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business.
- Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities.
- Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
- Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential.
- Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively.
- Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements.
- Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics
- Experience and comfort of delivering in a high energy, fast paced and changing environment.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Senior Manager, Process Optimisation (Program Management) - 12m FTC
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview - 12m FTC (Maternity Cover)
The Global Marketing, Sales, and Business Operations (GMSBO) division brings together a global staff with a passion for engaging gamers with PlayStation’s extraordinary intellectual property. With teams in countries across the globe, we recognise the importance of balancing local relevance with a global perspective. Across our marketing, Direct to Consumer, channel partners, and services business, we work together to bring the best of the PlayStation experience to markets and channels around the world.
As part of GMSBO, the Executive Portfolio Management Office (EPMO) has a remit for supporting strategic initiatives to ensure coordinated action and execution. The core areas of focus are goals tracking, organisational alignment, knowledge management, process improvement, and initiative management. Further, the team coordinates and runs project plans for division activities related to bringing products to market in both new and known capacities and enable processes to create alignment and efficiency.
The Process Optimisation team within the EPMO is seeking a team manager (Contracted) for maternity backfill in a role that combines strong manager expertise in roles of deep process analysis and change management capabilities to drive impactful, sustainable transformation across complex business and system environments.
Operating within a fast-paced, dynamic environment, this individual will engage with senior leaders and cross-functional teams on high-impact process redesign initiatives that demand discretion, analytical rigor, and strategic influence.
What you'll be doing:
- Lead and develop a globally distributed Process Optimisation team, managing capability, performance, and growth across process mapping, redesign, change management, and continuous improvement disciplines.
- Own team capacity planning and resource allocation, ensuring effective assignment of work across a portfolio of process optimisation initiatives aligned to business priorities.
- Act as the primary EPMO point of contact for process optimisation demand intake, evaluation, prioritisation, and backlog management, ensuring alignment to strategic objectives and portfolio needs.
- Oversee delivery of a portfolio of process-related initiatives, ensuring consistency, quality, and alignment with organisational goals, while maintaining visibility of progress, risks, and outcomes.
- Step into initiatives as needed to lead, support, or unblock delivery, particularly for complex or high-priority efforts, operating flexibly across program and project-level activities.
- Drive delivery across key areas including process assessment, mapping, redesign, change management, and continuous improvement, ensuring structured and repeatable approaches.
- Establish and evolve ways of working, standards, and governance for process optimisation within the EPMO, aligned to broader portfolio and project management practices.
- Lead the development and scaling of the Process Center of Excellence (CoE), including methodologies, tools, templates, repositories, and best practices.
- Support the creation and rollout of the Change Management CoE, establishing consistent approaches to change enablement, stakeholder engagement, and adoption.
- Lead and evolve a continuous improvement (CI) self service, including identification, prioritisation, and delivery of improvement opportunities and management of an opportunity backlog.
- Partner with Strategic Portfolio Operations and EPMO leadership to ensure alignment between demand, prioritisation, and resource planning, contributing to overall portfolio transparency and effectiveness.
- Act as a trusted advisor to senior stakeholders, facilitating alignment, providing structured recommendations, and supporting complex decision-making across cross-functional teams.
- Drive a culture of operational excellence, continuous improvement, and data-driven decision-making, ensuring measurable value delivery from process initiatives.
- Ensure delivery aligns with EPMO governance, supporting activities across the full lifecycle from intake and planning through execution, monitoring, and retrospective.
What we're looking for:
- Proven experience leading teams delivering process optimisation, transformation, or continuous improvement initiatives in complex, matrixed organizations.
- Strong experience managing demand intake, prioritisation, and resource allocation across a portfolio of work.
- Demonstrated ability to balance team leadership with hands-on delivery, stepping into projects where needed.
- Experience building or contributing to Centers of Excellence (CoE), including development of methodologies, standards, and best practices.
- Strong understanding of process optimisation disciplines, including process mapping, redesign, change management, and continuous improvement.
- Experience working within or alongside PMO structures and matrixed organisations, with familiarity in governance, intake, and portfolio processes.
- Strong analytical and problem-solving skills, with the ability to identify opportunities and translate them into actionable initiatives.
- Excellent stakeholder management and communication skills, with the ability to influence at all levels of the organization.
- Proficiency with process, project, and change management tools (e.g., Visio, Signavio, Wrike, MS Project, Prosci, or equivalent).
- Bachelor’s degree in Business, Engineering, or a related field.
- Project Management and/or Lean Six Sigma certifications are a plus.
- Highly adaptable, with the ability to operate effectively in fast-paced, ambiguous, and evolving environments.
Benefits:
- Discretionary bonus opportunity
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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Senior Director, Field Marketing - EMEA
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About IonQ:
IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.
Location: This role will be based at our office in Oxford, England, UK or can be remote within EMEA.
Travel: Up to 40% per quarter, depending on seasonal priorities.
Job ID: 1500
The Role:
We are seeking a dynamic Senior Director; Field Marketing to help build, scale, define and operationalize a world-class regional marketing organization that drives pipeline, accelerates strategic deals, and strengthens customer engagement across EMEA. The role sits at the center of the company’s revenue engine, partnering closely with Sales, Product Marketing, Demand Generation, Events, and Executive Leadership to translate global marketing strategy into regionally relevant programs that influence revenue outcomes. This is a highly visible role responsible for ensuring the company’s marketing investments in the field translate into measurable business impact, stronger customer relationships, and durable market leadership.
Responsibilities:
- Define and lead the global field marketing strategy, ensuring regional marketing programs drive measurable pipeline, revenue influence, and strategic account engagement
- Establish the global operating framework for regional marketing, including planning cadence, campaign orchestration, KPIs, budget allocation, and best practices
- In addition to global responsibilities, serve as the regional marketing leader for EMEA, partnering closely with Global Sales leadership to drive pipeline and revenue growth
- Build alignment between global marketing priorities and regional market realities, ensuring global campaigns translate effectively into local execution
- Develop scalable frameworks for account-based marketing, regional campaigns, executive engagement programs, and strategic events
- Build a high-performance organization that balances global consistency with regional flexibility
- Establish a culture of commercial accountability, cross-functional alignment, and measurable marketing impact
- Develop and execute regional programs supporting enterprise, strategic, and public sector accounts
- Lead integrated campaigns across events, ABM, digital engagement, executive briefings, PR and partner initiatives
- Support complex enterprise sales cycles with executive-level engagement programs, customer storytelling, and strategic industry initiatives
- Develop programs that deepen relationships with strategic customers, partners, and ecosystem stakeholders
- Partner with Sales leadership on account planning, deal acceleration strategies, and executive engagement programs
- Elevate the company’s presence through thought leadership, flagship events, and curated executive forums
- Partner with global marketing leaders to ensure field programs amplify product launches, industry campaigns, and corporate initiatives
- Translate global messaging into regionally relevant narratives and use cases
- Define and track clear performance metrics, including pipeline generation, campaign ROI, deal acceleration, and regional engagement metrics
Requirements:
- 15+ years of marketing leadership experience in high-growth enterprise technology or emerging technology companies
- Proven track record leading regional and/or international marketing teams across complex, multi-country markets
- Deep experience supporting enterprise and strategic sales motions, including long sales cycles and multi-stakeholder buying groups
- Demonstrated success partnering with enterprise sales organizations to drive pipeline, revenue growth, and strategic account engagement
- Exceptional storyteller who can balance technical credibility with executive-level clarity
- Strong commercial acumen and comfort owning pipeline and revenue impact
- Proven track record in similar roles within the Americas region is strongly preferred
- Experience operating in matrixed global organizations, influencing without authority
- Comfortable navigating cultural nuance, regulatory complexity, and varied market maturity levels
- Deep experience with account-based marketing, regional campaigns, executive engagement, and strategic events
- Ability to engage effectively with C-suite executives, technical buyers, and industry stakeholders
- Inspirational leader who builds high-performing global teams
- Collaborative partner to Sales, Product, and Marketing leadership
- Comfortable balancing global strategy with hands-on regional execution
- Data-driven decision maker with a bias toward measurable impact
Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
If you are interested in being a part of our team and mission, we encourage you to apply!
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About the role
We’re looking for a strategic finance leader to join Reddit’s International Strategic Finance team, acting as a core partner to International Sales leadership across LCS, Mid-Market, SMB, and Channel Partnerships to drive growth, planning, and execution.
This is not a FP&A or reporting role.
You will sit at the center of how our international business scales, owning key parts of the P&L, shaping investment decisions, and bringing clarity in a fast growing, high ambiguity environment. You’ll be expected to move beyond analysis and into decision making and influence: not just explaining what happened, but helping determine what we should do next.
You will operate as the second International Strategic Finance hire, helping build systems and discipline to scale the business globally while acting as a key voice in driving profitable growth.
What you’ll do
- Act as a financial steward for the business, ensuring profitability is embedded in all decisions while supporting continued growth
- Evaluate trade offs across revenue, cost, and investment with a focus on long term value
- Work with stakeholders to ensure growth initiatives are both scalable and economically sound
- Partner directly with International Sales leadership to:
- Diagnose performance drivers
- Influence investment and resource allocation decisions
- Lead forecasting for key segments, ensuring clear linkage between pipeline, productivity, and revenue
- Build and institutionalize P&L performance management, including KPI review cadences
- Translate complex data into clear recommendations for senior stakeholders
- Partner cross functionally across Finance, RevOps, Product, Marketing, and Accounting
- Some travel may be required (US / Amsterdam) as the team and business continue to scale.
About you
- 5–8+ years of experience in:
- Strategic Finance / FP&A (preferably SaaS or tech)
- Investment banking (TMT preferred)
- Private equity or growth equity, ideally with exposure to portfolio companies or operating environments
- Consulting or deals with exposure to operating businesses
- P&L fluent with a clear focus on driving profitable growth:
- You understand how businesses make money and evaluate trade-offs across growth, cost, and investment
- You act as the voice of financial discipline in the room
- Analysis is second nature:
- You move quickly from data to insight
- You anticipate key questions and shape analysis to drive decisions
- You use data to challenge thinking and improve outcomes
- Comfortable operating in ambiguity; you structure problems and move forward without perfect inputs
- Strong modeling skills (Excel/Sheets) and SQL familiarity
- Strong communicator with a high ownership mindset
How you work
- You don’t want to report on the business, you want to shape it
- You naturally think in “ what should we do” instead of “what happened”
- You challenge stakeholders and ensure alignment on the right decisions
- You operate with intensity, curiosity, and a bias toward action
Why this role is exciting
- True operator and builder
- You’ll be the second international Strategic Finance hire
- International is one of Reddit’s fastest growing, highest priority focus areas.
- Your work will directly influence how the business scales and where we invest
- You’ll touch forecasting, strategy, operations, and performance and see your work show up in real outcomes.
Benefits UK:
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Group Personal Pension Scheme with Employer match
- Private Medical and Dental Scheme
- Income Replacement Programs
- Bike to Work scheme
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
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Business Development Representative
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
- Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
- Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
- Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
- Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
- Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
- Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
- Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
- Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- Meet or exceed daily, weekly, and monthly KPIs
- Proven experience taking initiative and independently driving projects or activities through to successful outcomes
- Alignment with our values and working in accordance with those values
- Knowledge of business process, roles, and organizational structure
- Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
- Passion about being a part of GitLab's journey
- Proficiency in using Salesforce and LinkedIn Sales Navigator
- Previous tech industry experience or experience in sales development, marketing, or sales is a plus
- Proficiency in English, our company language, is required for effective communication
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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Analyst, Performance & Emissions
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Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.
Analyst – Performance & Emissions
We are seeking qualified applicants for the position of Analyst - Performance & Emissions to be based in London, UK.
General Description:
The Analyst - Performance & Emissions will be responsible for monitoring and evaluating vessel performance against TCP warranties, using voyage reports and sensor data. Another key aspect of the role is to capture and analyze data related to VGC’s chartered Fleet’s international emission regulations and enable the day-to-day administration of emission reporting to relevant authorities.
This position will sit within the VGC Shipping Fleet Performance & Emissions Team, reporting directly to the Sr. Manager - Fleet Performance and Emissions, and will play a key role in enhancing value for VGC’s chartered fleet. Strong digital and analytical skills are essential for handling large complex data.
Key Responsibilities:
- Fleet Performance & Emissions Compliance System Development Support:Support the development of systems for monitoring, recording, and evaluating LNG fleet performance and emissions exposure.
- Regulatory Upkeep:Maintain records related to environmental regulations, ensuring data accuracy for submissions to classification societies.
- Performance Monitoring:Assist in monitoring vessel performance and highlighting underperformance against Charterparty warranties.
- Compliance Coordination:Monitor and report on emission compliance requirements, including deadlines and documentary evidence.
- Routing Evaluation:Utilize weather routing and voyage reporting services to assist in evaluating optimized ship routing.
- Analytical Support:Help develop and maintain analytical models to derive various performance and emission KPIs. In addition, there will be analytical needs from Shipping Operations, Chartering
- Platform Collaboration:Collaborate with IT on the development of a live monitoring platform for VGC chartered ships.
- Fleet Management Support:Actively support the management of the LNG carrier fleet through procedure development and software implementation.
- Stakeholder & Claims Support:Foster strong relationships with stakeholders and assist in LNG performance claims management.
- Ad-hoc Tasks:Provide supplementary support and complete tasks as requested by the line manager.
Experience & Skills
Essential
- Experience: Minimum 2+ years in Data Analytics or Data Science.
- Technical Skills: Proficient in Python, Databricks, SQL, Microsoft Power Platform, and Excel.
- Industry Knowledge: Solid understanding of the LNG supply chain, international maritime emission regulations, and LNG Time Charter Parties.
- Education: Bachelor’s degree or professional qualification in a complementary field (Data Science, Computer Science).
Advantageous
- LNG Shipping Operations: Familiarity with cargo scheduling, shipping operations, and LNG marketing.
- Maritime Tech: Experience with vessel design and technologies focused on efficiency and emissions reduction.
Soft Skills
- Data Storytelling: Translates complex findings into clear, actionable insights for any audience.
- Collaborative Partner: Bridges the gap between technical teams and stakeholders through active listening.
- Analytical Rigor: Combines critical thinking with high accuracy to validate results and challenge assumptions.
- Proactive Problem-Solver: Naturally curious; identifies patterns and takes initiative to optimize workflows.
- Project Ownership: Highly organized and accountable; manages multiple priorities in fast-paced environments.
- Adaptability: Thrives in diverse, cross-functional teams and pivots quickly as business needs evolve
Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
#LI-Onsite
#LI-Onsite
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Senior Practice Manager - Central London Clinic
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About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our global clinics, have allowed us to lead the change against “we caught it too late again".
The Senior Practice Manager will oversee day-to-day operations for Prenuvo’s first Central London clinic, ensuring seamless execution across clinical services, regulatory compliance, and operational excellence.
This leader will be accountable for maintaining CQC compliance, driving clinic financial and operational performance, building strong patient and partner relationships, and leading a high-performing multidisciplinary team.
This role requires an experienced operations leader with a proven track record managing private healthcare practices in the UK, exceptional people management skills, regulatory expertise, and commercial acumen.
This is a full-time, on-site position. In the short term, the London clinic will operate Monday through Friday. As the clinic grows, operations are expected to expand to seven days a week.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams with deep expertise - join us to make a difference in people’s lives!
What You'll Do
Clinical Operations & Leadership
- Lead all aspects of daily clinic operations to ensure seamless, safe, and efficient service delivery
- Build, mentor, and manage a high-performing multidisciplinary team (MR Radiographers and Patient Liaisons)
- Maintain exceptional patient experience standards aligned with Prenuvo’s global brand and service model
- Champion a culture of professionalism, accountability, and continuous improvement
Regulatory & Compliance (CQC)
- Partner with the Clinical Leader to ensure full and ongoing CQC compliance across all regulated activities
- Lead preparation and readiness for CQC inspections, audits, and external evaluations
- Uphold data governance, safety protocols, and clinical quality standards in line with UK healthcare regulations
Operational & Financial Management
- Oversee workforce planning, scheduling, procurement, and facility operations to optimise efficiency and service delivery
- Monitor and analyse key performance indicators (KPIs) - including patient satisfaction, service utilisation, and financial performance - and implement action plans for improvement
- Develop and execute operational plans that support growth and scalability
- Manage clinic budgets and ensure alignment with overall business objectives
Sales, Growth & Business Development
- Drive patient volume and revenue growth through local outreach, community engagement, and physician/partner relationships
- Collaborate with marketing and business development teams to execute local patient acquisition strategies tailored to the UK market
- Represent Prenuvo in the community, fostering partnerships and raising awareness of proactive healthcare.
What You'll Bring
Essential
- 5+ years of senior leadership experience in private healthcare practice or clinic management, ideally within a high-end or diagnostic setting
- Proven success managing multidisciplinary teams and delivering exceptional patient care and operational outcomes
- Strong knowledge of CQC standards, governance frameworks, and UK healthcare compliance requirements
- Commercially savvy with experience managing budgets, financial performance, and service delivery KPIs
- Excellent interpersonal, communication, and stakeholder management skills
- Highly organised, proactive, and comfortable working in a dynamic, fast-growing environment
- Must be located within a reasonable commuting distance to the Fitzrovia / Central London area, ideally under 45 minutes, as this is an on-site role
Desirable
- Previous clinical background (e.g., radiography, nursing, physiotherapy) with professional registration (e.g., HCPC, NMC) - highly desirable but not essential
- Basic Life Support (BLS) Certification
- Experience launching or scaling new clinics or healthcare services
- Familiarity with MRI or advanced diagnostic imaging environments.
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- We offer a generous annual leave entitlement that meets UK statutory requirements, supporting a healthy work-life balance. to support work-life balance
- UK employees are eligible for our Workplace Pension scheme, helping you save for retirement with employer contributions
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
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Partner Development Representative, Cloud (EMEA)
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SLSQ227R799
Please note that whilst this position is advertised as being based in London, we will also consider candidates who are based in Paris, Munich and Amsterdam.
As a Partner Development Representative (PDR) at Databricks, you will play a critical role in accelerating growth across our Hyperscaler Cloud business by developing and managing strategic relationships with regional stakeholders across the EMEA region. You will act as a key connector between Hyperscaler, sales leadership, marketing, product, programs, finance, and field teams to drive partner-sourced pipeline, co-sell engagement, and revenue growth.
This role requires strong executive presence, cross-functional collaboration, and the ability to operate strategically in a fast-paced, high-growth environment. You will help partners align to Databricks go-to-market priorities, support deal registration and pipeline governance, and ensure seamless collaboration between Hyperscaler and Databricks field organizations.
Success in this role requires a deep understanding of the Hyperscaler ecosystem, the EMEA business landscape, and the cultural nuances required to build trusted relationships across diverse markets and stakeholders.
The Impact You’ll Have
- Lead & Pipeline Management: Oversee and manage partner deal registrations, ensuring compliance with SLA guidelines.
- Pipeline Contribution: Facilitate partner tagging to approved use cases (both new and existing) to ensure accurate tracking of partner-influenced deals.
- Lead Qualification: Collaborate with AEs and sales teams to align on lead qualification and ensure deal progression.
- Data-Driven Insights: Track and analyze partner-sourced opportunities to measure impact and optimize partner-driven sales motions.
We Are Looking For Someone Who
- Has 3+ years of experience in sales, business development, partner management, or pipeline operations.
- Understands the SaaS/Cloud ecosystem and has familiarity with technology partner programs.
- Is highly organized and process-driven, with strong attention to detail for managing deal registrations and sales pipeline.
- Has excellent communication skills, capable of working cross-functionally with partners, sales, and marketing teams.
- Thrives in a fast-paced environment, with the ability to adapt quickly to changing business needs.
- Is customer-obsessed, with a passion for Data & AI and a desire to help partners succeed.
- Demonstrates strong executive presence and the ability to communicate effectively with senior stakeholders internally and externally.
- Understands the EMEA business landscape and can navigate cultural differences and regional market dynamics effectively.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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Staff Mixed Methods Researcher
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We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
About the Role
The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.
You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.
You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them.
What You Will Own
Deep Qualitative Research Execution
- Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
- Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
- Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
- You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design.
- Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
- Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks - selecting the analytical lens that fits the question, not the one that's familiar.
- You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions.
AI-Enhanced Qualitative Workflows
- Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
- Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
- Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
- Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
- Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.
Strategic Insight Generation & Storytelling
- Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
- Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
- Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
- Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
- Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.
Research Quality, Standards & Community
- Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
- Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
- Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
- Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.
What We Are Looking For
Essential Experience
- 8+ years of UX research experience with a clear depth specialisation in qualitative methods - ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
- Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
- Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
- Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
- Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
- A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
- Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.
Skills & Mindset
- World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
- Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
- AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
- Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
- Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
- Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
- Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward.
- Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive.
Nice to Have
- MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
- Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful.
- Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
- Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
- Experience building or managing qualitative research panels or longitudinal participant communities.
- Published work or conference presentations in a qualitative research or HCI venue.
Why This Role at Superbet
Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.
- Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
- A team that values qualitative rigour and won't ask you to reduce everything to a number.
- Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
- A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
- Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
Ready to apply?
Apply to Super Technologies
Staff Mixed Methods Researcher
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We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
About the Role
The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.
You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.
You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them.
What You Will Own
Deep Qualitative Research Execution
- Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
- Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
- Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
- You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design.
- Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
- Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks - selecting the analytical lens that fits the question, not the one that's familiar.
- You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions.
AI-Enhanced Qualitative Workflows
- Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
- Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
- Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
- Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
- Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.
Strategic Insight Generation & Storytelling
- Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
- Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
- Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
- Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
- Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.
Research Quality, Standards & Community
- Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
- Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
- Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
- Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.
What We Are Looking For
Essential Experience
- 8+ years of UX research experience with a clear depth specialisation in qualitative methods - ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
- Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
- Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
- Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
- Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
- A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
- Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.
Skills & Mindset
- World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
- Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
- AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
- Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
- Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
- Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
- Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward.
- Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive.
Nice to Have
- MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
- Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful.
- Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
- Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
- Experience building or managing qualitative research panels or longitudinal participant communities.
- Published work or conference presentations in a qualitative research or HCI venue.
Why This Role at Superbet
Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.
- Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
- A team that values qualitative rigour and won't ask you to reduce everything to a number.
- Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
- A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
- Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
Ready to apply?
Apply to Super Technologies
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Role Summary and Impact
Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.
Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.
This is meaningful work with real-world impact – the kind you can point to with pride.
As a Senior Manager, Data Engineering you will be joining the WPP 650 division of WPP Media’s Data, Technology and Analytics team.
This role involves leading client projects and overseeing the strategic development of solutions that aggregate diverse data sources into a single, unified view. You will act as a subject matter expert and strategic for our Measure data platform – a unified system for data connection, ingestion, transformation, and reporting – built on a robust technology stack including Adverity, GCP, and PowerBI.
You will be responsible for the strategic design and delivery of robust, scalable data engineering solutions that power critical insights and analytics for our diverse client base.
You will be responsible for establishing best practices, quality assurance processes and ways of working that ensure the reporting solutions we deliver are consistently accurate and meeting the needs of our clients. Your core focus will be on partnering with our clients to deeply understand their strategic objectives and challenges. You will also be responsible for fostering a high-performing and collaborative team culture between your direct report, the WPP 650 BI team, and the wider business.
Skills and Experience
Key Responsibilities
- In partnership with the Senior BI Manager, design, build, and implement robust data engineering solutions and data pipelines, high standards for data quality, reliability, and performance.
- Serve as senior technical liaison and strategic partner to planning teams, client stakeholders, and cross-functional departments, translating business specifications into precise technical requirements for implementation.
- Design and enforce robust validation and auditing processes to ensure the highest levels of data integrity, consistency, and reliability across all platforms.
- Oversee the development and maintenance of data pipelines and data models to power dashboarding solutions delivered via the Measure platform, taking ownership of advanced data model design, dashboard deployment strategies, innovation, and change management.
- Lead initiatives to identify, evaluate, and integrate new data sources and technologies to enhance the Measure platform's capabilities and drive continuous improvement.
- Mentor and guide your direct reports on BI best practices, advanced data modeling, Power BI development, data governance, and effective client engagement.
Essential:
- Experience in designing, architecting, and implementing complex data integration strategies, transforming disparate datasets into unified, high-value data models for advanced analytics and visualization.
- Extensive experience with cloud data platforms, specifically Google Cloud Platform (GCP) services.
- High proficiency in SQL for data manipulation, transformation, and analysis, with an emphasis on optimization and best practices.
- Demonstrated experience in designing, building, and maintaining complex and scalable data pipelines (ETL/ELT).
- Experience with data transformation tools like dbt.
- Experience working with data ingestion tools like Adverity.
- Deep understanding and practical application of data modeling techniques.
- Extensive experience working with digital marketing, media campaign data, ad serving technologies, and/or web analytics data, with the ability to guide a team in this domain.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong strategic thinking, project management, and problem-solving abilities, with a focus on delivering impactful, high-quality solutions.
Desirable:
- Experience working with dashboarding tools (PowerBi preferred)
- Proficiency in a scripting language like Python.
- Exposure to CI/CD practices for data pipelines.
- Experience with project management tools such as Jira and Confluence.
- Basic understanding of data governance principles.
Life at WPP Media & Benefits
Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.
We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
While we appreciate all applications received, only those candidates selected for an interview will be contacted.
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Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Project Manager
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Title: Project Manager
Job Type: Full-time
Tenure: Permanent
Location: London, UK
Education: Bachelor’s degree (or equivalent)
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.
Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.
Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.
Your primary role:
The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:
- Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
- Updating suppliers on the status of their quotes
- Overseeing the smooth running of fieldwork management
- Successful handover of project deliverables to research team:
- Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
- Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
- Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
- Take ownership for coordinating project team meetings,
- Opportunity to develop line management responsibilities for junior members of the team
- Responsibility for Pharmacovigilance and Adverse Event reporting
- Coordination of client and supplier Statements of Work (SOWs)
- Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
- You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)
About You…
Your skills and experience:
- More than 3 years of experience in market research project management (qualitative and/or quantitative research)
- Experience managing healthcare market research projects
- Knowledge of the fieldwork agency landscape
- Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
- Ability to multitask
- Collaboration and working as part of a team
- Ability to work under pressure and to tight deadlines
- Excellent numerical skills
Ideal profile:
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
- You are highly motivated and want to seize opportunities to develop new skills and progress your career
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite | Research Partnership
Project Director
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About us:
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.
Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.
Role purpose:
Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.
About the role:
As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.
This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.
Your primary role:
The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.
The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.
Core responsibilities will include:
- Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
- Ensuring project profitability goals and targets are adhered to across the Project Management team.
- Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
- Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
- Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
- Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
- Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
- Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
- Representing RP PM function in Inizio-wide initiatives
- Driving standardisation / best practice sharing across brands
- Influencing group-level operations strategy
About You…
Your skills and experience:
- More than 10 years of experience in market research project management (qualitative and quantitative research)
- Experience specifically within healthcare market research is essential
- Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
- Strong change management skills (demonstrable experience driving change at a departmental or team-level)
- Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
- Confident liaising with a variety of internal and external stakeholders
- Experience working directly with end-clients
- Proven experience defining and implementing operational strategy at a departmental or business-unit level
- Experience designing and scaling global operating models across multiple regions
- Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
- Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
- Experience embedding continuous improvement cultures
- Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
- Experience managing or contributing to departmental budgets and financial planning
- Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
- Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
- Ability to balance client value, operational efficiency, and commercial outcomes
Ideal profile:
- You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
- You are able to connect day-to-day operations to broader business objectives and commercial outcomes
- You proactively identify opportunities to scale, simplify, and improve how we operate
- You demonstrate a strong sense of ownership for outcomes, not just responsibilities
- You are comfortable making difficult decisions and taking accountability for them
- You operate with a “business owner” mindset, balancing people, client, and commercial priorities
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate commercial and analytical capabilities
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You demonstrate a track record of identifying operational efficiencies
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
About Inizio Ignite:
Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Project Manager
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Title: Project Manager
Job Type: Full-time
Tenure: Permanent
Location: London, UK
Education: Bachelor’s degree (or equivalent)
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.
Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.
Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.
Your primary role:
The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:
- Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
- Updating suppliers on the status of their quotes
- Overseeing the smooth running of fieldwork management
- Successful handover of project deliverables to research team:
- Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
- Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
- Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
- Take ownership for coordinating project team meetings,
- Opportunity to develop line management responsibilities for junior members of the team
- Responsibility for Pharmacovigilance and Adverse Event reporting
- Coordination of client and supplier Statements of Work (SOWs)
- Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
- You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)
About You…
Your skills and experience:
- More than 3 years of experience in market research project management (qualitative and/or quantitative research)
- Experience managing healthcare market research projects
- Knowledge of the fieldwork agency landscape
- Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
- Ability to multitask
- Collaboration and working as part of a team
- Ability to work under pressure and to tight deadlines
- Excellent numerical skills
Ideal profile:
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
- You are highly motivated and want to seize opportunities to develop new skills and progress your career
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Associate Growth Programme Manager
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Associate Growth Programme Manager
Location - Remote UK or Hybrid London, Manchester or Macclesfield
We are seeking an Associate Growth Programme Manager to drive whitespace business development campaigns and enhance lead generation efforts across Inizio Medical. This role requires a strategic and proactive professional who understands the nuances of the pharmaceutical industry, including the distinctions between clinical, commercial, and medical affairs functions. The ideal candidate will focus primarily on email and LinkedIn campaigns to generate new business opportunities and increase engagement with prospective clients. They will collaborate closely with the Growth Strategy and Growth Operations teams to refine outreach strategies and improve lead generation tactics.
Key Responsibilities:
- Develop and execute whitespace business development campaigns targeting potential clients in the pharmaceutical and biotech industries
- Research and identify key companies and decision makers within specified therapeutic areas and service categories, including medical affairs, publications, clinical, and commercial teams
- Leverage our CRM (HubSpot) to manage and track leads, maintain pipeline visibility, report progress and ensure timely follow-up
- Conduct email and LinkedIn outreach to introduce our services, maximizing engagement and conversion
- Analyze lead generation performance and provide recommendations for optimizing outreach and engagement strategies
- Maintain an understanding of industry trends, therapeutic areas, and competitor activities to refine business development approaches
- Partner with the Global Head, Growth and SVP, Growth Operations to enhance campaign development and lead generation tactics
- Collaborate with internal teams to refine messaging, service offerings, and client engagement strategies
Qualifications & Experience:
- Bachelor’s degree in life sciences, business, marketing, or a related field
- Experienced in business development, sales, or lead generation within medical communications, medical affairs, or the pharmaceutical industry
- Strong understanding of medical affairs, publications, clinical development, and commercial functions within pharmaceutical/biotech companies
- Ability to quickly learn new therapeutic areas and disease states to engage in meaningful discussions with potential clients
- Proficiency in CRM software (HubSpot preferred) and Microsoft Office suite
- Excellent written and verbal communication skills with a keen attention to detail
- Self-motivated, goal-oriented, and capable of working independently to drive results
- Experience developing and refining lead generation tactics to improve conversion rates
- Previous experience in medical communications, medical affairs consulting, or a related industry is a plus
If you are a strategic thinker with a passion for lead generation and a strong understanding of the pharmaceutical industry, we encourage you to apply and join our team.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Ashfield MedComms
Project Director
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About us:
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.
Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.
Role purpose:
Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.
About the role:
As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.
This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.
Your primary role:
The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.
The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.
Core responsibilities will include:
- Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
- Ensuring project profitability goals and targets are adhered to across the Project Management team.
- Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
- Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
- Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
- Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
- Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
- Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
- Representing RP PM function in Inizio-wide initiatives
- Driving standardisation / best practice sharing across brands
- Influencing group-level operations strategy
About You…
Your skills and experience:
- More than 10 years of experience in market research project management (qualitative and quantitative research)
- Experience specifically within healthcare market research is essential
- Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
- Strong change management skills (demonstrable experience driving change at a departmental or team-level)
- Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
- Confident liaising with a variety of internal and external stakeholders
- Experience working directly with end-clients
- Proven experience defining and implementing operational strategy at a departmental or business-unit level
- Experience designing and scaling global operating models across multiple regions
- Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
- Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
- Experience embedding continuous improvement cultures
- Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
- Experience managing or contributing to departmental budgets and financial planning
- Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
- Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
- Ability to balance client value, operational efficiency, and commercial outcomes
Ideal profile:
- You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
- You are able to connect day-to-day operations to broader business objectives and commercial outcomes
- You proactively identify opportunities to scale, simplify, and improve how we operate
- You demonstrate a strong sense of ownership for outcomes, not just responsibilities
- You are comfortable making difficult decisions and taking accountability for them
- You operate with a “business owner” mindset, balancing people, client, and commercial priorities
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate commercial and analytical capabilities
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You demonstrate a track record of identifying operational efficiencies
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
About Inizio Ignite:
Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite | Research Partnership
Senior Account Enablement Manager
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About Inizio Ignite:
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Role Overview
The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.
What you'll be doing
Account Enablement
- Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
- Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
- Align support of account enablement team to Ignite top 10 priority accounts
- Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
- Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
- Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.
Support and Facilitation of Account Performance Reviews
- Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
- Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success
CRM Usage & Adoption
- Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
- Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
- Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).
BD Process Harmonization
- Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
- Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
- Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.
Region-Specific Growth Team Enablement
- Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
- Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions
What you'll need
- Proven experience in sales operations, account management, or commercial enablement within a global organization.
- Strong leadership and team management skills, with experience leading cross-regional teams.
- Excellent communication and stakeholder engagement abilities.
- Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
- Ability to manage multiple priorities and drive alignment across diverse teams.
- Experience in health and life sciences or consulting preferred.
- Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices
Our Pledge
At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Join our Movement and Champion Restaurant Culture! 💚
At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
👉 Discover life at TheFork
What you will do:
As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:
- Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
- Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
- Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
- Negotiate commercial terms, rates, and margins across single and multi-location agreements.
- Create engagement strategies to address complex decision-making processes and operational roadblocks.
- Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
- Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
- Represent the brand consistently and professionally across all touchpoints.
- Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
- Travel as required for regional meetings, trade events, and internal team sessions.
Who you are:
You Must Meet These Critical Qualifications
- You are fluent in English; additional languages are highly appreciated.
- You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
- You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
- You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
- You are confident and comfortable conducting negotiations and commercial conversations over the phone.
- You have a strong understanding of revenue management–related topics and commercial performance levers.
- You can quickly establish trust and build credible, long-term business relationships.
- You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
- You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.
You Can Impress With These Additions
- You have experience within the Internet, digital, or tech sector.
- You have a proven background in pitching and selling promotions, deals, or flash sales.
- You thrive in fast-paced environments and remain organised under pressure.
- Hunter mindset, with the drive to identify and convert new business opportunities.
What we offer you:
- 😄 An awesome team
- 🏠 A permanent contract
- ⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
- 💸 Competitive fixed salary and bonus
- 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)
- 🌎 International teams and a multicultural environment spanning 11 offices across Europe
- 🤝Highly inclusive working environment
- 🤸♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- 🎓 Continuous learning and development programs
- 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- 🏥 Health insurance
- 👩🦽 Life & Disability Insurance at no cost to the employee
- 👴 Attractive pension plans
- 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area
- 🎤 Team building events
All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.
Ready to apply?
Apply to The Fork
Key Account Manager Groups
Share this job
Join our Movement and Champion Restaurant Culture! 💚
At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
👉 Discover life at TheFork
What you will do:
As part of the commercial team, you will focus on acquiring and managing multi-site restaurant groups and chains. You will:
- Manage a designated pipeline of restaurant groups and chains, driving acquisition through outbound activity and structured meetings virtual and face to face.
- Identify and engage multiple stakeholders, including CEOs, Operations, Marketing, and Commercial leaders, presenting QBR's where relevant.
- Position the platform’s value proposition at scale, aligning commercial solutions with group-wide objectives.
- Negotiate commercial terms, rates, and margins across single and multi-location agreements.
- Create engagement strategies to address complex decision-making processes and operational roadblocks.
- Achieve and exceed monthly and quarterly targets across a variety of KPIs such as yield management and retention.
- Work closely with Sales Operations, Marketing, Legal and Finance teams to ensure smooth onboarding and rollout across locations.
- Represent the brand consistently and professionally across all touchpoints.
- Build relationships with trade bodies, franchise networks, and industry partners to support pipeline growth.
- Travel as required for regional meetings, trade events, and internal team sessions.
Who you are:
You Must Meet These Critical Qualifications
- You are fluent in English; additional languages are highly appreciated.
- You have at least 3 years of experience in sales or account management, ideally within a digital, online, or tech-led business.
- You have experience managing territories, pipelines, and KPIs using Salesforce or a comparable CRM.
- You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
- You are confident and comfortable conducting negotiations and commercial conversations over the phone.
- You have a strong understanding of revenue management–related topics and commercial performance levers.
- You can quickly establish trust and build credible, long-term business relationships.
- You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
- You are able to work on a hybrid basis, with three days per week in the London office and availability to travel 20% of the time.
You Can Impress With These Additions
- You have experience within the Internet, digital, or tech sector.
- You have a proven background in pitching and selling promotions, deals, or flash sales.
- You thrive in fast-paced environments and remain organised under pressure.
- Hunter mindset, with the drive to identify and convert new business opportunities.
What we offer you:
- 😄 An awesome team
- 🏠 A permanent contract
- ⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
- 💸 Competitive fixed salary and bonus
- 🍕 Lunch vouchers available 3 working days per week (delivered to the office only)
- 🌎 International teams and a multicultural environment spanning 11 offices across Europe
- 🤝Highly inclusive working environment
- 🤸♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- 🎓 Continuous learning and development programs
- 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- 🏥 Health insurance
- 👩🦽 Life & Disability Insurance at no cost to the employee
- 👴 Attractive pension plans
- 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area
- 🎤 Team building events
All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.
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Marketing Manager, MarketResearch.com
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About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About MarketResearch.com
Recently acquired by AlphaSense, MarketResearch.com is the leading provider of industry intelligence for businesses, consultants, investors, and anyone seeking to understand where markets, countries, or companies are headed. With over 350 publishers covering every sector of the economy as well as emerging industries, we curate the most comprehensive collection of market reports and services updated daily.
About the Role:
MarketResearch.com is seeking a smart, agile marketer to drive awareness, interest, and adoption across key industry verticals worldwide. As our primary Marketing Manager, you will lead the development of our demand generation strategy and oversee end-to-end campaign execution to support sales growth. You bring broad marketing expertise, including integrated campaign management, third-party channel partnerships, and the ability to create compelling, response-driven copy and content. This role is ideal for a versatile marketer who enjoys working across multiple disciplines and taking ownership of a wide range of initiatives. In this hands-on position, you will manage our social media presence, build and deploy marketing email campaigns, and drive ongoing SEO optimisation to increase visibility and engagement.
What You’ll Do:
- Partner with sales teams and executive leadership to ensure alignment of marketing and sales goals, enable sales success and maximise pipeline contribution.
- Develop and own the overall demand generation strategy to drive qualified pipeline and revenue growth.
- Plan, launch, and optimise integrated marketing campaigns and automations across multiple channels (email, digital, partners, content).
- Identify, build, and manage relationships with third-party marketing partners, such as social media organisations, industry associations, and channel partners, to broaden market exposure and drive lead generation.
- Identify relevant trade shows, conferences, webinars, and field events for the company to attend, and managing all associated planning and execution to support pipeline creation.
- Produce response-oriented marketing copy and content, such as emails, landing pages, blogs, ads, and campaign materials that drive engagement and conversions.
- Review and optimise current HubSpot data, activities, automations, and marketing lists to align with company objectives
- Collaborate closely with Sales to ensure alignment on target audiences, messaging, lead quality, and follow-up processes.
- Monitor campaign performance, analyse results, and implement data-driven optimisations to improve ROI.
- Manage timelines, budgets, and cross-functional coordination to ensure campaigns are delivered on schedule and to a high standard.
- Maintain a deep understanding of the buyer journey and continuously refine marketing tactics to support each stage.
- Ensure consistent brand messaging and positioning across all marketing channels and campaign materials.
- Provide proactive reporting and recommendations for marketing automation, content distribution and performance enhancements.
- Participate in various company initiatives and projects as requested
Who You Are:
- 3+ years of experience in B2B marketing roles.
- Experience creating and executing demand generation campaigns
- Experience producing content for specific delivery channels (email, blog, website, newsletter)
- Ability to work autonomously with strong initiative, taking full ownership of marketing programs and leading successful outcomes with the confidence to lead marketing efforts as the primary marketing resource
- Solid project management and collaboration skills with the ability to multitask, prioritise and communicate within the team and with key stakeholders
- Demonstrated ability to build collaborative relationships with sales organisations to create alignment and accountability to jointly achieve goals and targets
- A deep knowledge of the marketing and sales funnel both from a lead to pipeline generation perspective and a pipeline to close perspective
- Experience with HubSpot and Salesforce is highly desirable.
- Excellent verbal and written communication skills
- Proficiency with the GSuite and Zoom
- Understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
- organised and detail-oriented
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
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Amazon Media Specialist, EMEA
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Media Specialist, Amazon (SharkNinja)
OVERVIEW:
The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness. We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long-term brand growth.
We’re seeking a collaborative and detail-driven Digital Marketing Specialist to support Digital Marketing Managers across the Amazon Advertising ecosystem. This role is focused on enabling great work by supporting campaign planning, coordinating with creative and agency partners, and helping turn data into insights that improve performance.
This is a hands-on role suited to someone who enjoys working closely with others, has a strong eye for detail and creative effectiveness, and is excited to build deep expertise in Amazon marketing.
What You'll Do:
- Support Digital Marketing Managers with the execution, and day-to-day support of campaigns across Sponsored Ads, DSP, social, affiliates, and emerging formats
- Assist with the briefing, implementation and performance reporting of creative assets across Amazon ad formats
- Support creative testing initiatives across messaging, formats, imagery, and placements by arranging tests and tracking results
- Work closely with agency partners to support day-to-day comms, delivery, ensuring tasks are completed accurately and on time
- Update and maintain performance dashboards and reports to support team decision-making
- Help identify and share performance trends, issues, and opportunities with Digital Marketing Managers
- Support analysis using AMC, Retail Analytics, and internal BI tools under guidance to better understand customer behaviour and campaign performance
- Document learnings, test results, and best practices to support continuous improvement across the team
- Work closely with Amazon sales, content, brand, and creative teams to support aligned execution
- Act as a dependable point of support to help ensure smooth delivery across multiple managers and workstreams
- Maintain high standards of accuracy, organisation, and documentation across campaigns and reporting
- Support budget tracking, PO set-up, and invoice reconciliation under manager guidance
What You'll Bring:
- 1–3 years’ experience in digital marketing, performance marketing, or eCommerce (Amazon experience preferred)
- Understanding of Amazon’s advertising ecosystem, particularly Sponsored Ads and PPC (DSP experience a plus)
- Experience working with agencies or creative partners is desirable
- Strong attention to detail and confidence working with data and performance metrics
- Interest in creative effectiveness and how messaging, imagery, and formats impact performance
- Curious mindset with a desire to learn and test new ideas
- Highly organised and comfortable supporting multiple stakeholders and priorities
- Collaborative and dependable, with a proactive approach to problem-solving
- Comfortable working in a fast-paced, evolving environment
- Clear and confident communicator, able to share insights and updates effectively
- Comfortable working as part of a team and supporting others to succeed
- Positive, growth-oriented mindset with a willingness to learn and develop
#LI-Hybrid
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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For candidates based in China, please refer to this Candidate Privacy Notice.
-
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
National Account Manager UKI
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
As we continue to grow, we are excited to add a National Account Manager to our UK team. The position is based in London – 3 days a week.
OVERVIEW:
As part of the phenomenal growth SharkNinja has achieved over the last few years, we have created a new position of a National Account Manager UK. This position will be key to driving the next phase of the UK business development and to reinforce the team. Working closely with the product team, marketing team and Digital team and with the European Hub, this person will be accountable of the customers growth.
A National Account Manager is a key role within a company's sales and business development team. The individual in this position is responsible for managing and developing relationships with strategic national accounts to drive revenue growth and achieve sales targets. They will collaborate closely with cross-functional teams, including marketing, operations, and finance, to ensure the successful execution of account strategies and to address customer needs effectively.
Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):
- National Account Management: Manage a portfolio of strategic national accounts and act as the main point of contact for these clients. Develop strong relationships with key stakeholders within the accounts to understand their business objectives and identify opportunities for growth.
- Sales and Revenue Generation: Drive sales growth by developing and implementing account-specific sales strategies and initiatives. Work towards achieving sales targets and revenue objectives for the assigned accounts.
- Business Development: Identify new business opportunities within existing accounts and pursue new national account partnerships to expand the company's customer base and market share.
- Contract Negotiation: Lead contract negotiations with national accounts, ensuring favorable terms for both parties while maintaining the company's profitability and financial goals.
- Cross-Functional Collaboration: Collaborate with internal teams, including marketing, product development, operations, and finance, to deliver solutions that meet the needs of national accounts and align with the company's overall strategies.
- Market Analysis: Stay informed about industry trends, market dynamics, and competitor activities. Utilize this information to develop insights and recommendations for enhancing the company's competitive position within the market.
- Forecasting and Reporting: Provide regular sales forecasts, performance reports, and updates on account activities to senior management. Keep accurate records of account interactions in CRM systems.
- Customer Success and Satisfaction: Ensure high levels of customer satisfaction by proactively addressing any issues or concerns raised by national accounts promptly and effectively.
- Team Leadership and Development: If applicable, lead and mentor a team of account managers or sales representatives, providing guidance and support to achieve team goals
ATTRIBUTES & SKILLS (REQUIREMENTS):
- Bachelor's degree in Business, Marketing, or a related field (MBA or advanced degree is a plus).
- 3-5 years in national account management or a similar sales role, with a track record of meeting or exceeding sales targets.
- Strong negotiation and contract management skills.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
- Strategic thinking and analytical abilities to identify growth opportunities and develop effective sales strategies.
- Familiarity with CRM software and other sales and reporting tools.
- Knowledge of the industry or market relevant to the company's products or services is highly beneficial.
- Demonstrated leadership skills and experience in leading a sales team (if applicable).
- Willingness to travel for business meetings and client visits as required.
The National Account Manager plays a crucial role in the company's success by driving revenue growth, nurturing key customer relationships, and contributing to the development of the overall sales strategy. This position requires a combination of sales expertise, strategic thinking, and strong leadership abilities to excel in achieving business objectives.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
-
For candidates based in all regions, please refer to this Candidate Privacy Notice.
-
For candidates based in China, please refer to this Candidate Privacy Notice.
-
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
SEO Manager
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About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
The SEO Manager sits at the intersection of content strategy and product visibility, working across traditional and AI search to ensure SharkNinja shows up wherever customers are looking. This is a hands-on, delivery-focused role responsible for improving organic visibility and revenue. The SEO Manager works closely with content, trading, product, and performance teams to make SEO a given, not an afterthought, using data to prove its value and translating performance into clear, actionable recommendations that connect directly to business outcomes.
Key Responsibilities
Traditional SEO
- Facilitate the implementation of our SEO strategy in the UK, recognising market specific nuances
- Optimise on-page elements, including optimising website content, meta tags, headers and internal linking structure
- Own the organic blog and informational content roadmap to build topical authority
- Identify content gaps through competitor analysis and search demand data
- Brief and work alongside copywriters and compliance teams to ensure content meets search intent and is legally sound
- Collaborate with the PR team and agencies to ensure we have a best-in-class link acquisition strategy
- Support DTC campaigns by aligning search strategy with copywriters, creative, and performance teams to maximise discoverability and impact
- Work alongside the Performance Marketing team to support the Paid Media leads in maximising cross-channel budget efficiencies
- Stay up to date with search engine algorithm changes and adapt strategies accordingly to maintain or improve rankings
- Advocate SEO best practices and the benefits of SEO to the wider team
Merchandising SEO
- Conduct out in-depth, localised keyword research to identify opportunities for existing categories, products and NPD
- Optimise core category and product pages to increase organic visibility and revenue
- Identify and address cannibalisation across pages and products
- Work with product teams and merchandisers to align on category structure and naming conventions
- Report on weekly and monthly performance against forecast and KPI’s
- Take a data-driven approach and continuously look for ways to optimise SEO performance, and where relevant, automate
AI Search & Future Readiness
- Structure product and category page content to win featured snippets, People Also Ask boxes, and AI Overviews
- Identify and optimise for question-based search patterns across all page types
- Monitor AI Overview appearances in Google Search Console and third-party tools
- Track where brand and product names appear (or don't appear) in AI-generated responses across Google, ChatGPT, Perplexity, and similar tools, flagging gaps and opportunities
- Stay current with emerging Generative Engine Optimisation (GEO) best practices and contribute to an internal testing framework
- Develop guardrails to ensure any AI informed content meets Google’s guidelines
Skills & Experience
Essential
- Hands-on SEO experience in an ecommerce or content-led environment
- An in-depth knowledge of content SEO best practice
- Confident use of Google Search Console & SEMrush
- Solid understanding of on-page optimisation and keyword research
- Familiarity with AEO practices: featured snippet targeting, People Also Ask, FAQ schemas
- Strong written communication skills - able to brief and edit content clearly
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
-
For candidates based in all regions, please refer to this Candidate Privacy Notice.
-
For candidates based in China, please refer to this Candidate Privacy Notice.
-
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
Ready to apply?
Apply to SharkNinja
Creative Strategist, UK (9 month contract)
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Not all heroes wear capes — but plenty of them use toilet paper
Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!
Funny name, serious business
We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good.
With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.
A bit about the role
We’re looking for a Creative Strategist to join our UK Local team on a 9-month contract. We are looking for an experienced Creative Strategist with the analytical skills to step-change our growth marketing creative performance. We want you to build and deliver a plan that drives both heart-tugging brand impact and a measurable improvement in commercial performance.
Reporting to the Director of Growth Marketing (UK), you’ll be the "voice of the consumer," translating deep insights and channel learnings into clear, actionable creative direction. You’ll bridge the gap between data-driven growth and high-fidelity brand storytelling, acting as the primary creative partner for our media agencies and global teams.
If you worked here this past month here are some things you might have been involved in
- Built and scaled the UK creative engine: You’d be reviewing our existing strategy and performance, to build a repeatable strategy across Meta, YouTube, and offline formats like print to ensure we’re showing up effectively across the whole funnel.
- Crafted "strategically sharp" briefs: You would have written inspiring briefs that didn't just ask for "an ad," but defined the specific audience tension and the commercial problem we’re trying to solve.
- Led our Meta agency partner: You’d have spent time providing clear strategic feedback and priorities to our external performance agency, pushing them to improve iteration speed and creative quality.
- Masterminded a testing roadmap: You wouldn't just be "guessing"—you’d be defining hypotheses and learning agendas for creative tests, then synthesising those results into your next big campaign.
- Collaborated on Limited Editions: You might have provided the UK "lens" for a global product launch, ensuring our cultural nuances were represented while staying true to the global brand.
Let’s talk about you
You’re a strategic thinker with a bias for action
You don't wait for a brief to land on your desk to identify a gap. You proactively find creative opportunities to unlock growth, using a mix of qualitative insight and quantitative signals (like hook rates and CTR) to defend your recommendations. You understand that creative behaves differently on Meta than it does in a magazine, and you know how to adapt your strategy accordingly.
You’re a master collaborator and storyteller
You can translate broad brand platforms into actionable creative territories that scale. You’re comfortable challenging agencies and stakeholders respectfully, using evidence and context to maintain a high bar. Plus, you’ve got a working knowledge of tools like Adobe Premiere or Photoshop, allowing you to make quick tweaks to accelerate testing when the moment strikes.
You have sharp analytical skills to turn data into actionable insights
You are skilled at reviewing different datasets to identify patterns and commercial opportunities. You can interrogate hook rates, scroll-stop data, and conversion signals to drive improvements, and tell a compelling story that shapes what we make next. You're comfortable presenting your findings to stakeholders to drive decision making
One of your first major pieces of work will be a full audit of our current performance creative strategy - assessing what's working, what isn't, and where the biggest opportunities lie to refine or overhaul our approach. You're comfortable going deep into the detail while keeping one eye on the bigger picture, and you know how to translate analysis into a clear point of view that the business can act on.
You are adaptable to change
Our business is growing rapidly, and there is a lot of change in flight. You are someone who is adaptable, can roll with the punches and is comfortable with ambiguity. You know how to cut through the noise to remain focused on what really matters to deliver results — and, crucially, you are skilled at bringing others on the journey with you.
You are self-directed and proactive: you have the ability to create your own structure when one isn't handed to you — setting your own priorities, flagging blockers early, and identifying where you need additional support or input.
You give a crap
Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!
Why should you work with us?
First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.
We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).
Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.
Have you made it this far?
If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.
Ready to apply?
Apply to Who Gives A Crap
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a Senior Salesforce Administrator. As a Senior Salesforce Administrator in our hyper-growth environment, you will play a foundational role in building and scaling our CRM ecosystem from day one. This is a position where you will not only configure and manage Salesforce, but also analyze business processes, design intelligent workflows, and apply data-driven insights to help teams move faster.
You will partner with Sales, Marketing, Customer Success, Product, and Engineering to architect a next-generation CRM platform that supports rapid scaling, automation-first operations, and AI-driven decision-making. This is an opportunity to shape the backbone systems of a fast-growing AI company—creating a CRM foundation that is flexible, automated, and built for high-velocity go-to-market teams.
You’re welcome to work hybrid from London.
Your responsibilities will include:
Administration, Configuration & Automation
- Own day-to-day Salesforce administration, including user access, permissions, security controls, page layouts, objects, record types, and data governance.
- Build scalable automation using automation to replace manual processes and enable operational efficiency.
- Work with stakeholders to map business processes, identify gaps, and design technical solutions aligned with the needs of a hyper-growth GTM engine.
- Translate business requirements into clear user stories, functional specs, and structured workflows.
- Analyse CRM usage patterns and funnel metrics to recommend operational and process improvements.
- Use Salesforce reporting and dashboards to surface insights that help leaders make data-backed decisions.
- Maintain documentation of data models, configurations, integrations, and process maps.
- Collaborate with GTM teams to build lead management flows, sales processes, customer lifecycle models, and AI-powered workflow automations.
- Deliver training, onboarding, and ongoing support to ensure strong user adoption across fast-scaling teams.
- Manage data imports/updates, deduplication, and data cleansing initiatives.
- Support integration efforts with GTM systems, marketing automation platforms, billing systems, and internal tools.
- Troubleshoot issues proactively and act as the go-to expert for platform reliability and performance.
We expect you to have:
- 4–7+ years in Salesforce Administration with Enterprise CRM experience.
- Strong expertise in Salesforce configuration, automation (Flows), data modelling, and security.
- Demonstrated experience acting in requirements gathering, process design, workflow mapping, and reporting.
- Experience supporting high-velocity GTM teams (Sales, Marketing, Customer Success).
- Strong analytical skills with the ability to translate raw CRM data into insights and actionable recommendations.
- Familiarity with integrations, connected apps, APIs, and middleware (no coding required, but technical comfort is essential).
- Experience with lead routing, funnel analytics, lifecycle automation, or revenue operations tooling is highly valued.
- Excellent communication skills with the ability to influence stakeholders in a fast-changing, high-pressure environment.
- Salesforce certifications such as Admin, Advanced Admin, or Platform App Builder preferred.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Senior Technical Product Manager - Serverless AI
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We are looking for a Senior Technical Product Manager to join the Serverless AI product team. Together you will divide ownership across the product surface — but individually, you will own your areas with full autonomy. This is not a role where you write requirements and hand them off. You will be the person who understands container runtimes, GPU scheduling, cold start optimization, and inference serving deeply enough to make correct technical trade-offs — and also the person who talks to customers, shapes the CLI experience, defines pricing, and drives adoption.
We are building the next generation of AI cloud — infrastructure designed from the ground up for GPU-intensive workloads, not retrofitted from legacy cloud. This is a lean, high-impact team where every person shapes the product directly. You need to be the kind of PM who amplifies engineering output by making the right calls on what to build and what to skip.
What success looks like in 12 months:
- Serverless AI has clear product-market fit with measurable activation and retention metrics improving quarter over quarter.
- Multi-node jobs and autoscaling endpoints are shipped and adopted by customers running production workloads.
- Cold start time is reduced from 1-3 minutes to under 60 seconds for common workloads through a combination of product and infrastructure improvements you drove.
- Developer experience (CLI, docs, error messages, onboarding flow) sets the standard that developers expect from a next-generation AI cloud.
- At least 3 product decisions you made are directly attributable to customer conversations or data analysis you conducted.
1. Product Ownership
- Co-own the Serverless AI product roadmap — Jobs, Endpoints, and DevPods — taking primary ownership of specific product areas while collaborating closely with the other PM on shared priorities and cross-cutting decisions.
- Write detailed, technically precise PRDs that engineering teams can execute against. Our PRDs specify CLI syntax, API contracts, state machines, and billing models — not abstract feature descriptions.
- Make build/buy/defer decisions on capabilities like autoscaling, multi-node orchestration, HTTPS termination, secret injection, and health checking based on customer signal and strategic priorities.
- Understand the full workload lifecycle: container image pull → VM provisioning → GPU attachment → workload execution → cleanup — well enough to identify bottlenecks and propose solutions.
- Evaluate technical trade-offs in areas like container cold start optimization (image caching, snapshot restore, warm pools), GPU scheduling and bin-packing, and storage mount performance.
- Work directly with engineers on architecture decisions for distributed training support, endpoint autoscaling policies, and fault tolerance mechanisms.
- Stay current on the fast-moving serverless GPU infrastructure space — new inference frameworks (vLLM, TensorRT-LLM, SGLang), container runtimes, orchestration approaches — and translate trends into product direction.
- Run customer discovery and feedback sessions with ML engineers and platform teams at AI startups and enterprises. Turn qualitative insight into specific product actions.
- Analyze usage data, activation funnels, and churn patterns to identify where users get stuck and what features drive retention.
- Track market dynamics, emerging technologies, and industry trends to inform product strategy and ensure Nebius stays ahead of where the market is heading.
- Define and iterate on pricing, packaging, and tier strategy for Serverless AI.
- Own the technical content strategy: quickstart guides, tutorials, reference architectures, and example workloads that reduce time-to-first-job.
- Partner with marketing on developer-focused campaigns, webinars, and conference presence.
- Work with Solution Architects and Sales to qualify serverless-fit opportunities and support technical evaluations.
Non-negotiables — you must have hands-on experience with:
- You have built, shipped, and iterated on infrastructure or platform products used by developers or ML engineers. Not consumer apps. Not dashboards. Infrastructure.
- You understand containers at a practical level — Docker, image registries, container runtimes, resource limits, networking. You've debugged why a container won't start, why GPU isn't visible inside it, or why a mount isn't working.
- You have working knowledge of GPU computing for AI/ML: what GPU types exist and when to use them, how training and inference workloads differ in resource requirements, what vLLM / TensorRT-LLM / Triton are and why they matter.
- You can read a CLI reference and know if it's well-designed. You've shaped developer-facing APIs, CLIs, or SDKs.
- You have run real customer discovery — not surveys, but technical conversations with engineers where you learned something that changed your product direction.
- You have 3+ years of product management experience in cloud infrastructure, AI/ML platforms, or developer tools.
- Ability to whiteboard a workload lifecycle (submit → schedule → provision → execute → cleanup) and identify failure modes at each step.
- Understanding of autoscaling trade-offs: scale-to-zero vs. warm pools, scaling metrics (queue depth, latency, utilization), cold start implications.
- Familiarity with inference serving concepts: batching, model loading, quantization, KV-cache management, multi-model serving.
- Understanding of distributed training concepts: data parallelism, model parallelism, communication overhead, checkpointing.
- Ability to reason about pricing models: per-second vs. per-request vs. per-token, and how pricing interacts with product architecture.
- Experience at a serverless or GPU cloud company.
- Hands-on ML engineering background — you've trained models, deployed inference endpoints, or built ML pipelines yourself.
- Experience with Kubernetes for ML workloads (Kubeflow, KServe, Ray Serve) and understanding of why many ML teams want to avoid it.
- Prior experience building a product from early stage to scale in a fast-growing market.
- Background in systems engineering, distributed systems, or site reliability engineering.
- You are more comfortable in a terminal than in a slide deck.
- You form strong opinions based on data and direct customer signal, and you update them when evidence changes.
- You are energized by building at pace — small team, fast-evolving product, big opportunity.
- You care about developer experience at the level of error messages, CLI flag naming, and documentation quality.
- You'd rather ship a smaller thing that works perfectly than a bigger thing that's mediocre.
About Nebius
Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training.
Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).
Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East.
Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day.
If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Senior Technical Product Manager, Token Factory
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We’re building Nebius Token Factory — an AI inference platform that powers high-performance, cost-efficient workloads at scale. As a Senior Technical Product Manager, you’ll own one of our core product streams and drive it end to end: from roadmap and design to launch and adoption of features our customers rely on.
You are welcome to work remote from the UK, or hybrid from our Amsterdam location.
Your responsibilities will include:
- Own the product roadmap, delivery and developer experience for one of our flagship product direction - Dedicated Endpoints for AI Models Inference
- Partner with engineering and research to design tools that let customers run large-scale, high-load inference workloads efficiently.
- Support sales & customers by preparing materials, leading PoCs/betas, and ensuring smooth onboarding of complex workloads.
- Drive product–market fit through continuous user research, customer interviews, and market & competitive analysis
- Manage technical partnerships and ensure integrations deliver measurable value despite limited resources.
We expect you to have:
- 3–5 years of product management experience, shipping technical products with 10–15+ cross-functional stakeholders(engineering, research, design, support, marketing, legal, leadership).
- Hands-on mindset — a power user of your own product, comfortable diving into:
AIOps lifecycle: inference, experimentation, evaluation, fine-tuning, deployment
Cloud-native and DevOps tooling
Distributed systems and production infrastructure - Excellent execution and project management skills — roadmaps, milestones, ownership, Agile processes, sprints, and change management (without creating chaos).
- Outstanding communication — able to write crisp PRDs, RFCs, runbooks, and release notes; articulate constraints and trade-offs clearly to technical and non-technical teams.
- Technical fluency — able to speak the same language as engineering, define precise requirements, understand constraints, and make sensible trade-offs grounded in reality.
- B2B SaaS experience, ideally working with enterprise customers and technical buyer personas.
- Customer-obsessed — proactive in uncovering needs, understanding customer AI strategy, and ensuring our product becomes essential in their stack.
- Bias toward action — runs problems end-to-end without waiting for instruction, even with incomplete data.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking a highly skilled and customer-focused professional to join our team as a Solutions Architect specializing in Cloud infrastructure and MLOps. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.
You’re welcome to work from the United Kingdom.
Your responsibilities will include:
- Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
- Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
- Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
- Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
- Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)
We expect you to have:
- 5+ years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
- Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
- Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
- Excellent communication skills
- Customer-centric mindset
It will be an added bonus if you have:
- Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
- Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
- Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google)
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Technical Product Manager - AI Cloud Network
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a Technical Product Manager – Networks to join the team. In this role, you will will own the vision, roadmap, and priorities for networking services, including overlay (VPC) networks, underlay networks (data center fabric and WAN), and DNS.
Also, you will be responsible for shaping and managing backlogs for networking service teams and leading key, company-wide initiatives related to connectivity. This role requires strong technical depth combined with the ability to coordinate across engineering, development, product, technical support and go-to-market teams.
Your responsibilities will include:
- Own and manage the product backlog for network service teams
- Lead and coordinate key cross-company implementations involving networking and connectivity
- Work closely with engineering and architecture teams to define product requirements and deliver new networking features
- Partner with product marketing and technical pre-sales/post-sales teams on technical publications, go-to-market activities, customer engagement, acquisition, and retention activities related to networking features
- Ensure the delivery of networking services that meet high standards for performance, security, scalability, and reliability.
We expect you to have:
- Experience designing, implementing, or operating large-scale automated network solutions in senior engineering, architecture, or technical leadership roles (e.g., large enterprises, hyperscalers, cloud providers, or other advanced technology companies)
- Hands-on familiarity with technologies such as OVS, DNS, L2VPN, L3VPN, VXLAN, BGP, and IPv6 at scale
- Strong technical expertise in at least two of the following areas:
- Linux networking stack
- Overlay / SDN networking
- ISP or large-scale service provider networking
- DevNet / network automation
- Proven track record of delivering complex technical initiatives requiring coordination across multiple teams or stakeholders
- Technical leadership experience is a strong plus
- Product management experience is not required, but a strong willingness to learn and grow into the role is essential.
About Nebius
Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training.
Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).
Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East.
Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We’re looking for a BDR Manager to lead and scale our EMEA-based BDR team. You will take ownership of a team of currently 4 BDRs, with a clear mandate to grow and develop the team significantly in 2026. Your role is to build a high-performing, innovative, and people-oriented BDR function that drives Nebius’s growth in the EMEA market, targeting both AI-native startups and enterprise customers, in close collaboration with the Sales and Marketing Leadership Teams.
You are welcome to work hybrid from either our Amsterdam or London office
Your responsibilities will include:
Team Leadership & Scaling
- Lead, mentor, and develop a team of BDRs, preparing them for rapid expansion in 2026.
- Recruit top talent, foster a culture of continuous learning, and ensure each team member is equipped to engage with both high-growth startups and established enterprises.
- Design and implement onboarding and training programs tailored to the needs of these diverse customer segments.
Strategic Partnership with Leadership
- Work hand-in-hand with the Sales and Marketing Leadership Teams to align BDR strategies with Nebius’s dual focus: AI-native companies and enterprise clients.
- Collaborate closely with sales leaders to refine target account lists, qualification criteria, and pipeline development processes for both segments.
- Partner with marketing leaders to optimize lead generation, messaging, and campaign effectiveness for startups and enterprises alike.
Process Improvement & Innovation
- Build and optimize scalable BDR processes, leveraging technology and data to increase efficiency, conversion rates, and pipeline quality across all customer types.
- Identify and integrate new tools and methodologies to keep the team at the forefront of sales innovation, adapted to the specific needs of startups and large organisations.
Market & Performance Ownership
- Stay ahead of AI, cloud, and sales technology trends to position Nebius as a leader in the EMEA market for both AI-native and enterprise customers.
- Represent Nebius at key industry events, conferences, and networking opportunities to build brand awareness and generate pipeline in both segments.
- Create a supportive, people-first environment where BDRs are motivated, engaged, and empowered to exceed their targets, whether engaging with a fast-moving startup or a complex enterprise.
We expect you to have:
- 3+ years as a BDR/SDR in cloud, B2B SaaS, or AI, with a strong track record in the EMEA market and experience engaging with diverse customer profiles (startups to enterprises).
- 1+ years of management experience, with a passion for recruiting, coaching, and scaling teams in a multi-segment environment.
- Experience working closely with executive and leadership teams to drive strategic initiatives.
Technical & Sales Acumen:
- Deep understanding of B2B sales processes, CRM systems (e.g., HubSpot, Salesforce), and sales engagement tools (e.g., Outreach, Apollo).
- Ability to articulate Nebius’s value proposition to technical and business stakeholders, from founders to C-level executives.
Soft Skills & Mindset:
- Exceptional leadership, communication, and interpersonal skills, with a focus on team development and empathy.
- Strong ability to influence and collaborate with cross-functional leaders.
- Analytical and data-driven, with a commitment to continuous improvement and innovation.
- Thrives in ambiguity and is excited by the challenge of scaling a team in a high-growth, multi-segment environment.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
GTM Recruiting Manager (EMEA & APJ)
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Regional GTM Recruiting Manager, EMEA & APJ
The role
As the Regional GTM Recruiting Manager for EMEA and APJ, you own how we build and scale our Go To Market teams across the region.
You are accountable for hiring across Sales, Marketing, Partnerships and Customer functions, ensuring we attract and hire the talent required to support regional expansion and market development.
Reporting to the Head of GTM Talent, you will lead and develop the EMEA and APJ recruiting team while acting as a strategic partner to regional and global GTM leadership. You will bring structure to regional headcount planning, strengthen hiring quality and ensure we are building teams thoughtfully and sustainably across multiple markets.
This role is remote within EMEA or APJ and works closely with stakeholders across global time zones.
Responsibilities
- Own GTM recruiting strategy and execution across EMEA and APJ
- Lead and develop the regional recruiting team, driving accountability, performance and consistent hiring practices
- Partner with global and regional commercial leadership to align hiring strategy with revenue targets and expansion priorities
- Bring structure to workforce planning, sequencing hires based on business impact, regional priorities and market maturity
- Support hiring for both established markets and emerging regions as Nebius expands its commercial footprint
- Build scalable recruiting processes that support growth across multiple countries and regulatory environments
- Partner with HR and regional leadership to ensure hiring practices align with local employment regulations and market conditions
- Elevate hiring standards through structured assessment and hiring manager enablement
- Develop proactive sourcing strategies for high impact and leadership level commercial roles across regional talent markets
- Use hiring data and market insights to guide prioritisation and recruiting investment across countries
- Ensure an efficient and high quality candidate experience across all GTM hiring activity
- Step in as a player coach on strategic or senior searches when needed
What success looks like
- A high performing GTM recruiting team delivering against regional growth priorities
- Hiring plans aligned with revenue objectives and regional expansion milestones
- Clear prioritisation of revenue critical roles across markets
- Strong commercial hires that improve execution and strengthen leadership depth across EMEA and APJ
- Consistent recruiting standards across countries while adapting to local talent markets
Experience & Qualifications
- Higher education degree
- Proven experience managing recruitment teams in high growth technology or SaaS environments
- Strong track record hiring across Sales, Marketing, Partnerships and Customer functions
- Experience hiring across multiple countries or international markets
- Clear understanding of commercial organisation design and revenue team scaling
- Experience partnering directly with senior commercial leaders
- Ability to bring structure and prioritisation to complex and fast moving growth environments
- Data informed mindset with comfort using recruiting metrics and market insights
- Strong leadership presence and stakeholder influence
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
New AI and ISV Partner Business Development Manager
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
This is not a traditional partner management role. We are not looking for account managers or program operators. We are looking for a builder — someone who can identify, recruit, and activate high-impact partners that drive real business outcomes.
You will define and scale Nebius’ ISV and AI partner ecosystem from the ground up, creating partnerships that generate net-new pipeline, open new accounts, and scale through repeatable co-sell motions.
What You’ll Do
- Own and build Nebius’ ISV partner ecosystem from the ground up with your key target accounts — defining strategy, segmentation, onboarding models, and long-term growth frameworks
- Identify, recruit, and close high-impact AI and ISV partners that can drive net-new customer acquisition and revenue growth
- Develop and scale repeatable co-sell motions, embedding partners into Nebius’ core sales plays and strategic opportunities
- Drive partner-sourced and partner-influenced pipeline, with a strong focus on net-new accounts and expansion
- Build structured frameworks for joint business planning, pipeline generation, forecasting, and performance management
- Lead joint go-to-market execution, ensuring partners are actively generating demand and influencing deals
- Drive partner technical readiness and platform adoption through onboarding, enablement, and joint solution development
- Act as a key architect of Nebius’ partner program, including co-sell models, incentives, and engagement frameworks
- Stay deeply connected to the AI ecosystem, identifying emerging players, trends, and high-leverage partnership opportunities
- Represent Nebius across industry events, ecosystem forums, and strategic partner engagements
- Serve as the voice of partners internally, working cross-functionally with Sales, Product, Engineering, Marketing, Legal, and GTM teams
What We’re Looking For
- 10+ years of experience in partnerships, business development, or indirect sales within B2B technology
- Strong understanding of the AI/ML and cloud ecosystem (infrastructure, models, data pipelines, ISVs, tooling
- Proven track record of building partner ecosystems from early stages — not just managing existing relationships
- Demonstrated ability to source, negotiate, and close strategic partnerships that drive measurable business impact
- Proven success in driving net-new pipeline, opening new accounts, and scaling revenue through repeatable co-sell programs
- Experience leading co-sell and joint go-to-market motions with sales organizations
- Solid grasp of cloud platforms and consumption-based business models
- Technical fluency — able to engage in architecture discussions, use-case validation, and product alignment
- Builder mindset — comfortable operating in ambiguity and creating structure from scratch
- Strong executive presence with experience navigating complex, multi-stakeholder environments
- Excellent communication, negotiation, and prioritization skills
Nice to Have
- Experience working closely with Product and Engineering teams to influence partner integrations and roadmap
- Background in AI-intensive industries such as Financial Services, Healthcare, Robotics, Retail, or Automotive
What Makes This Role Different
- You are building the ecosystem — not inheriting one
- Direct ownership of partner-driven revenue and growth
- High autonomy and visibility across the business
- Opportunity to shape how modern AI partnerships are defined and executed at Nebius
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The team
Our Sales team offers a fantastic opportunity to join a collaborative and supportive environment, where teamwork is just as valued as individual goals. You’ll have the chance to work with cutting-edge technology, while benefiting from a competitive commission structure. Working side-by-side with seasoned technology sales professionals, you’ll gain valuable experience in a dynamic environment, and receive excellent opportunities for career growth and business development.
The role
Nebius is seeking a high-impact Regional Sales Director to lead and scale our business across UK&I. This is a first-line leadership role with full accountability for regional revenue performance, pipeline health, and forecast accuracy.
You will lead a team of quota-carrying Account Executives and operate as the regional business owner — driving disciplined execution while shaping the go-to-market strategy in one of our most strategic growth markets.
This is a hands-on leadership role suited to a sales leader who thrives in technically complex, high-growth environments. You will balance frontline deal leadership with strategic planning, cross-functional alignment, and talent development, while building Nebius’ presence and brand across the region.
You are welcome to work hybrid from our London Office.
What You’ll Own
Revenue & Execution
- Lead, coach, and develop a team of up to 8 Account Executives
- Own regional revenue targets, pipeline generation, and forecast accuracy
- Drive consistent execution of Nebius’ sales methodology across startup and enterprise segments
- Act as executive escalation point for complex, strategic, or multi-stakeholder deals
Regional Strategy & Market Development
- Define and execute the regional go-to-market strategy aligned with European and global objectives
- Identify priority verticals, strategic accounts, and ecosystem partnerships within the AI landscape
- Partner with Marketing to drive regional demand generation and field initiatives
- Provide structured market feedback on customer needs, competitive dynamics, and product opportunities
Cross-Functional Leadership
- Partner closely with Solutions Engineering to deliver technically credible, high-impact engagements
- Collaborate with Customer Success to ensure strong handoffs, retention, and expansion
- Work with Revenue Operations on territory design, pipeline inspection, forecasting discipline, and performance management
Talent & Culture
- Recruit, onboard, and ramp top-performing sales talent as the region scales
- Conduct regular 1:1s, pipeline reviews, deal coaching, and performance development
- Build a culture of accountability, execution excellence, and continuous learning
What You Bring
Required Experience
- 10+ years in B2B technology sales, including 5+ years leading quota-carrying sales teams in high-growth environments
- Proven track record of consistently meeting or exceeding revenue targets
- Experience selling complex, technical solutions (cloud infrastructure, AI/ML platforms, data platforms, developer tools, or similar)
- Strong forecasting discipline and operational rigor
- Ability to engage credibly with both technical buyers and senior executive stakeholders
Preferred Experience
- Background in AI, ML platforms, cloud infrastructure, or high-performance computing
- Experience selling to AI-native startups, scale-ups, or enterprise innovation teams
- Experience scaling a region or building a team in early or growth-stage GTM environments
- Experience leading distributed or remote-first teams
- Fluency in English
Leadership Profile
- Data-Driven & Analytical – Uses pipeline metrics, conversion data, and forecast trends to drive performance and decision-making.
- Ownership-Oriented – Takes full accountability for regional outcomes and proactively removes obstacles to success.
- Collaborative & Culturally Agile – Partners effectively across functions and geographies in a distributed organization.
- Strong Deal Leader – Skilled in managing complex, multi-stakeholder sales cycles and supporting teams through structured deal progression.
- Customer-Centric – Deeply understands customer objectives and coaches teams to deliver long-term, AI-native value.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Regional Director - UK/I Strategic Accounts
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Regional Director - UK/I Strategic Accounts
As a Regional Director, UK/I Strategic Accounts on GitLab's Sales team, you'll lead a regional strategic sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.
Some examples of our projects:
- Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
- Building strong relationships with key decision-makers across strategic accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value
What you'll do
- Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
- Develops and executes strategies focused on expanding the client base within the territory
- Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
- Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
- Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
- Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
- Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
- Prepares forecasts, territory/industry management, and growth plans
- Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
- Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
- Ensures that the sales plan is aligned with and supports the corporate revenue goal
- Invests time weekly to build and engage a pipeline of top talent for potential future hires
- Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
- Hires, coaches and develops top talent into the team
- Drives a high performing sales organisation
- Leads by example whilst being a role model for the team
- Empowers individuals to grow their own business
What you'll bring
- Demonstrated progressive experience in field sales, operations and leadership
- Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
- Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
- Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
- Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
- Strong solution selling experience and experience elevating the team to be solution sellers
- Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
- Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
- Strong relationship building and negotiation skills
- Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
- You share our values, and work in accordance with those values.
- Leadership at GitLab
- Ability to use GitLab
About the team
The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab
Arrears Executive
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Job Title: Arrears Executive
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.
Salary: up to £29,000 and up to 20% bonus and benefits
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank
Arrears Executive
Share this job
Job Title: Arrears Executive
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.
Salary: up to £29,000 and up to 20% bonus and benefits
Location: Cardiff - hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank
Arrears Executive - Part Time
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Job Title: Arrears Executive – Part Time
Working Pattern: 21.75 hours per week - across Monday, Thursday and Friday
Salary: £29,000 pro rata (£17,400) and up to 20% bonus and benefits
Location: Cardiff - hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank
Arrears Executive - Part Time
Share this job
Job Title: Arrears Executive – Part Time
Working Pattern: 21.75 hours per week - across Monday, Thursday and Friday
Salary: £29,000 pro rata (£17,400) and up to 20% bonus and benefits
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank