Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Join IVX Health as a PRN Nurse Practitioner!

The ideal candidate will have flexible availability and open to the following locations: Brentwood, Cool Springs, Columbia and Murfreesboro

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We're Looking For

• Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
• Board Certification – AANP or ANCC certification required.
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join IVX Health as a Nurse Practitioner!

East Memphis and Collierville clinics | 20-30 hours per week 

The ideal candidate will be available 1-2 days during the week and every 1st and 3rd Saturday of the month.

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We're Looking For

• Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
• Board Certification – AANP or ANCC certification required.
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Join Our Team at IVX Health!

IVX Health is seeking a Healthcare Licensing & Enrollment Manager to oversee Medicare and Medicaid enrollment, CLIA certification, and facility licensing across a growing national footprint. This role is responsible for ensuring continuous compliance with federal and state regulations while supporting legal and compliance initiatives in a complex, multi-site healthcare environment.

What You'll Do

• Manage Licensing & Enrollment Operations: Oversee Medicare (PECOS) and Medicaid enrollments, revalidations, updates, and changes of ownership across all locations. Maintain active facility licensing and prevent lapses in billing eligibility
• Lead Regulatory Compliance Efforts: Ensure adherence to CMS regulations, state licensing requirements, and CLIA standards. Monitor regulatory changes and maintain audit-ready documentation across all entities
• Support Legal & Compliance Functions: Assist the General Counsel and Chief Compliance Officer with regulatory matters, compliance initiatives, and preparation for audits, inspections, and Board-level reporting
• Oversee CLIA Certification & Requirements: Manage CLIA applications, renewals, and compliance for laboratory services. Maintain documentation and readiness for inspections
• Coordinate with Regulatory Bodies: Serve as a primary point of contact for CMS, state agencies, and licensing boards. Track deadlines and manage communication to ensure timely submissions and approvals
• Build & Maintain Tracking Systems: Develop and manage centralized systems to track licensing, enrollment, and compliance activities across a multi-site organization
• Mitigate Risk & Support Audits: Identify compliance risks, support state inspections, and contribute to audit preparation and resolution of findings
• Collaborate Across Teams: Partner with internal departments and external vendors to ensure alignment on credentialing, licensing, and compliance processes.

Essential Competencies & Skills

• Strong understanding of CMS regulations, healthcare compliance frameworks, and state licensing requirements
• Hands-on experience with PECOS, Medicaid enrollment systems, and credentialing platforms such as CAQH
• Ability to manage multiple deadlines and regulatory submissions in a fast-paced environment
• Strong attention to detail and ability to maintain audit-ready documentation
• Experience interfacing with regulatory agencies, licensing boards, and compliance vendors
• Ability to build processes and structure within a growing, multi-site organization
• Strong organizational, analytical, and problem-solving skills
• Effective communication and cross-functional collaboration skills.

Required Education & Experience

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field, or equivalent experience; paralegal experience preferred
• 5+ years of experience in Medicare enrollment (PECOS required), Medicaid enrollment, provider credentialing, licensing, or healthcare compliance
• Experience managing facility licensing through state Departments of Health strongly preferred
• Working knowledge of CLIA certification and compliance requirements
• Experience in multi-site healthcare environments such as infusion centers, specialty clinics, or outpatient settings preferred.

Join IVX Health as an IT Support Technician / Help Desk!

Are you passionate about providing technical support and ensuring smooth IT operations? IVX Health is seeking an IT Support Technician to assist with troubleshooting, system maintenance, and end-user support. This role is vital in keeping our hardware, software, and network infrastructure running efficiently while helping to improve IT security and compliance.

This is a hybrid role based in Brentwood, TN, offering an opportunity to work in a fast-paced healthcare environment and support mission-critical IT functions.

What You Will Do

• Technical Support & Troubleshooting – Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues.
• System Maintenance & Upgrades – Install, configure, and maintain computers, operating systems, and applications to ensure system reliability.
• IT Administration – Assist with user account management, access control, IT inventory tracking, and system documentation.
• Network Support – Troubleshoot network connectivity issues, assist in the setup and maintenance of network equipment, and ensure network security.
• User Support & Training – Set up and configure workstations for new employees, provide user training, and create IT support documentation.
• Security & Compliance – Enforce IT security best practices, ensure HIPAA compliance, and assist in security policy implementation.
• Assist with Help Desk Operations – Provide second and third-level technical support to resolve escalated IT issues.
• Perform Additional Duties – Support IT and business initiatives as assigned.

What We Are Looking For

• Technical Proficiency – Strong understanding of computer systems, software, and troubleshooting methodologies.
• Networking Knowledge – Basic understanding of IP addressing, routing, DNS, and firewall management.
• Customer Service Skills – Excellent interpersonal skills and ability to assist employees at all technical proficiency levels.
• Security & Compliance Awareness – Knowledge of IT security best practices, data protection measures, and regulatory requirements (e.g., HIPAA, GDPR).
• Problem-Solving & Adaptability – Ability to quickly diagnose IT issues, prioritize tasks, and manage multiple support requests.
• Commitment to Continuous Learning – Willingness to stay updated on emerging technologies, IT security trends, and infrastructure advancements.

Required Certification, Education and Experience

• Education – High School Diploma or GED required.
• Preferred Degree – Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• Experience – Minimum 1 – 2 years of experience in technical support, help desk, or IT technician roles.
• Security & Compliance Knowledge – Understanding of IT security principles, data protection measures, and HIPAA/GDPR compliance.

Why Join IVX Health

• Hybrid work flexibility with a collaborative and innovative work environment
• Opportunity to make a direct impact at a fast growing healthcare organization
• Competitive compensation and benefits

Join IVX Health as a Float Registered Nurse!

This Float role will travel to the following clinics: Brentwood, Cool Springs, Columbia and Murfreesboro

Shift will include: Monday - Friday (8-10 hour shifts)

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Registered Nurse (RN) looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an RN to provide high-quality, specialized infusion therapy in an outpatient setting. As a Registered Nurse at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll administer treatments, monitor patient responses, and collaborate with a multi-disciplinary team to ensure the highest standard of care. Every treatment you deliver will help improve patients’ lives and provide them with the support they need.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Conduct patient assessments, document observations, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We Are Looking For

• Active and Unrestricted Registered Nurse (RN) license
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Job Summary

The Business Development Manager (BDM) – IG Therapy will be responsible for driving growth in IVIG (Intravenous Immunoglobulin) and SCIG therapies across targeted call points and payers types. This role is therapy-specific and focused on expanding IVX Health’s footprint in the IVIG space by cultivating relationships with referring providers, identifying new IVIG opportunities, and executing strategic sales initiatives. The BDM will work closely with market BDMs & BDRs, payer access, and specialty pharmacy and operations teams to ensure seamless patient onboarding and therapy delivery.

Key Responsibilities

• Market Expansion & Referral Development
• Identify and engage net new IVIG referring providers, including specialists in neurology, immunology, and oncology.
• Expand existing IVIG accounts and develop new ones in designated territories.
• Maintain a consistent IVIG-focused presence in provider conversations to drive awareness and referrals.

• Sales Strategy & Execution
• Implement refined selling motions tailored to IVIG therapies, including therapy-agnostic order forms and product-specific initiatives (e.g., Gamunex-C).
• Collaborate with ASM and Growth leadership to align on territory goals, sales targets, and performance metrics.
• Participate in retraining programs focused on IG sales approaches and reimbursement strategies.

• Cross-Functional Collaboration
• Partner with Prior Authorization (PA) and Intake teams to deploy preferred product matrices and streamline onboarding.
• Coordinate with Clinical and Operations teams to ensure patient onboarding and provider support.
• Support market level collaboration with pharma partners (e.g., Octapharma, Takeda).

• Data & Reporting
• Utilize CRM systems (e.g., Sugar) to track referral activity, account status, and sales performance.
• Provide feedback on market trends, competitor activity, and therapy adoption to inform strategic decisions.

Qualifications

• Proven experience in specialty pharmaceutical sales, preferably in IVIG or related infusion therapies.
• Strong understanding of the IG market, including Part B and Part D dynamics, reimbursement models, and provider behaviors.
• Demonstrated success in opening new accounts and driving therapy-specific growth.
• Excellent communication, presentation, and relationship-building skills.
• Ability to work independently and collaboratively across cross-functional teams.
• Familiarity with CRM platforms and data-driven sales reporting.

Business Applications Engineer
Brentwood, TN

Hybrid - 3 days onsite/2 days virtual

About the Role

The Business Applications Engineer is on the Business Systems team and partners with others on the Business Systems, Data & Analytics, IT, and other Business teams (Operations, Patient Access, Billing, Clinical/Pharmacy, etc.) around the organization to develop, test, and deploy automated event/timed based processes that support our core practice management system (hosted in Azure) and our other core business systems. This role is vital to the success of enhancing current business processes to be more effective through technology.

What You'll Do

• Partner with Business Systems to lead active development of our workflow management tech processes in Azure Cloud that will drive workflows in our core practice management system, Unlimited Financials.
• Facilitate & lead unit testing of developed logic within the Business Systems unit to prepare for UAT.
• Partner with Business Systems leaders & analysts on intake requests, requirement gathering, scoping, and iterative UAT sessions to finalize the new build or enhancement.
• Develop a standardized troubleshooting, bug fixes, & optimization process internally for the existing workflow management technical processes.
• Develop processes for workflow & security monitoring to mitigate exposure & downtimes.
• Develop application downtime processes & recovery plans.
• Become the technical subject matter expert on all existing/future workflow tech process in our Azure environment for while mentoring other junior members on the team to develop their skills in the area.
• Document & enforce a strict SDLC process for our workflow management process and any other processes that fall under the role, including development, testing & deployments.
• Become the Azure Cloud Applications subject matter expert of the company beyond our workflow management process to promote other areas of optimization leveraging Azure Cloud Applications & Services.

What We're Looking For

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Cloud Computing, or a related technical field or equivalent years of relevant experience.
• Minimum of 3–5 years of experience designing, developing, or supporting applications and automated workflows within a Microsoft Azure cloud environment.
• Demonstrated experience developing and maintaining Azure-based automation and integration solutions, including services such as Azure Logic Apps, Azure Functions, and related Azure application services.
• Experience working with Microsoft SQL Server or other relational databases, including writing queries and supporting data integrations.
• Experience working with data and integration formats such as JSON and XML and integrating systems using APIs or web services.
• Working knowledge of at least one modern programming language such as Python, C#, JavaScript, F#, or Java.
• Experience participating in software development lifecycle (SDLC) processes including requirements gathering, development, testing, deployment, and troubleshooting.

Preferred Experience:

• Experience with Unlimited Financials (UF) is a plus
• Microsoft Azure Developer Associate certification (preferred or ability to obtain within a defined timeframe).
• Microsoft Azure DevOps Engineer Expert
• Microsoft Azure Solutions Architect Expert

Core Competencies:

• Analytical problem solving and troubleshooting
• Attention to detail and quality assurance in system development
• Clear technical documentation and communication skills
• Ability to collaborate with cross-functional technical and business teams
• Ability to manage multiple technical priorities and support operational needs

Functional & Technical Skills:

• Azure Cloud application development and workflow automation
• Integration of enterprise systems through APIs and automation tools
• SQL database querying and data integration
• System monitoring, troubleshooting, and performance optimization
• Documentation and adherence to structured development and deployment processes

We are looking for an Account Executive based in Tennessee to join our Sales and Go-to-Market team, reporting to the Regional Director of Ohio Valley. The Zscaler Sales and Go-to-Market team is a global group of professionals passionate about driving a secure, cloud-enabled digital future. You will demonstrate the power and agility of Zscaler cloud transformation to the world while cementing our position as the global leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with our teams to meet customer needs and contribute to account planning

• Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 2+ year of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent experience

• Progressive selling experience engaging with accounts 

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers with a deep understanding of how technology facilitates high-level business goals

• Proficiency in strategic sales planning with a proven track record of closing net new logos

• Experience meeting or exceeding sales targets through the effective use of channel partnerships

#LI-EB1 #LI-Remote

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

This territory cover - New York City, New Jersey, Delaware, Eastern Pennsylvania, Maryland, Virginia, Tennessee, Kentucky

Summary of Job:

The Regional Account Manager (RAM) – Rare Disease is a critical commercial role responsible for expanding the diagnosed patient population and driving appropriate treatment initiation through education-driven, data-informed field engagement. This role is designed to complement existing Regional Business Manager (RBM) coverage by placing primary emphasis on new and earlier patient identification, diagnostic pathway enablement, and referral network activation.

In rare disease markets, where growth is driven by patient identification rather than market share shifts, the Regional Account Manager focuses on uncovering diagnostic gaps, enabling earlier disease recognition, and ensuring appropriate handoff of qualified patient opportunities to RBMs for treatment initiation and account execution. The RAM serves as a field integrator across the local ecosystem and works in close collaboration with Regional Business Managers and relevant cross-functional partners

Essential Functions:

Patient Identification & Diagnostic Enablement

• Identify rare disease patients through engagement with healthcare providers, including but not limited to IM/FP, General Pediatrics, Rheumatology, Physical Therapy, Pain Management, and other non-traditional specialties
• Identify and address diagnostic gaps within targeted accounts that may delay or prevent accurate diagnosis
• Map, influence, and support local diagnostic and referral pathways to reduce time from disease suspicion to confirmed diagnosis
• Support appropriate use of diagnostic tools and specialist referrals, including utilization of approved HCP identification tools
• Serve as a field integrator to help ensure potential patients are identified throughout the diagnostic journey

Territory Strategy & Data-Driven Execution

• Develop and execute a business plan focused on patient identification and diagnostic activation
• Utilize claims data, internal analytics, Power BI mapping, and other approved data sources to identify high-probability patient opportunities
• Continuously refine targeting and territory strategy based on real-world outcomes, field insights, and performance metrics
• Analyze local and regional trends to inform short- and long-term business planning

Cross-Functional Collaboration

• Partner closely with Regional Business Managers and appropriate cross-functional partners to ensure coordinated, compliant patient identification efforts
• Execute compliant transitions of qualified patient opportunities to RBMs for treatment initiation and account execution

Compliance & Professional Conduct

• Communicate all disease, diagnostic, and product-related information in a truthful, non-misleading manner consistent with company policies and all applicable laws and regulations
• Utilize only on-label, approved materials and seek guidance from management, Compliance, or Legal when uncertainty exists
• Adhere strictly to all regulatory, compliance, and company policies, including appropriate handling of confidential patient information

Success Metrics (KPIs)

Primary Metrics

• Number of newly identified and qualified patient opportunities
• Growth in confirmed diagnoses
• Expansion of new prescriber base
• Qualified patient transitions to RBMs

Secondary Metrics

• Conversion of qualified transitions to enrollment forms
• Contribution to new patient starts
• Percentage of transitions meeting defined qualification criteria (including pedigree relevance and confirmed referral pathway)
• Educational discussions, including speaker programs and conferences

Job Requirements:

Education 

• Bachelor’s degree in science or business required. 

Experience 

• Minimum of 5 years of rare disease experience or experience selling in complex disease states preferred
• Demonstrated experience and success in patient identification, disease education, or complex diagnostic markets
• Proven ability to operate effectively in long-cycle sales environments
• Strong analytical skills with the ability to translate data into actionable territory strategies
• Demonstrated ability to influence multiple stakeholders without direct authority
• Strong verbal, written, presentation, and interpersonal communication skills
• Ability to work autonomously while maintaining strong cross-functional collaboration
• Residence within close proximity to assigned geography
• Commitment to continuous learning and professional development

Preferred Qualifications

• Experience in rare disease or other highly specialized therapeutic areas
• Demonstrated understanding of referral networks
• Strong business planning and strategic thinking capabilities
• Strong business development skills

Travel Requirements

• Requires up to approximately 70% domestic travel
• Must possess a valid U.S. driver’s license with a clean driving record
• Position requires overnight domestic travel based on regional and territory needs

Technical Skills

• Proficient in Microsoft Office Suite and CRM systems
• Comfortable with data visualization and analytics platforms

Non-Technical Skills

• Highly motivated with strong attention to detail
• Ability to manage ambiguity and complexity
• Strong problem-solving skills
• Cultural sensitivity and ability to collaborate within a multinational organization

The anticipated salary for this position will be $185,500 to $202,000. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

About the Role

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Sell into Verkada’s largest, most strategic accounts (F500) 
• Consistently source and close net-new business
• Build an intimate understanding of Verkada's products and their place in the industry
• Own the full sales cycle, from source to close
• Maintain an accurate pipeline with expert-level forecasting 
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Provide market/client feedback to Verkada’s product/engineering team
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• 6-10+ years of sales experience exceeding quota consistently
• Experience selling into F500 accounts
• A proven track record of successfully selling enterprise B2B solutions in the technology space
• A history of breaking into and developing greenfield territories in a enterprise/major accounts role
• Hunter mentality with solid sales DNA
• Strong verbal, written, and presentation skills
• Ability and willingness to travel
• Bachelors degree strongly preferred

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Customer Success to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team

What You Bring

• 5-10+ years of quota exceeding Sales experience working for a technology vendor selling Enterprise solutions into State Agencies
• Prior Experience in Government procurement processes and regulations, security standards and policies
• Experience responding to Government RFI's and RFP's
• A track record of developing a greenfield territory, adding net new logos in an Enterprise software role
• Hunter mentality with solid Sales DNA
• Strong verbal and written communications skills
• BS/BA degree strongly preferred

US Employee Benefits

About the Role: 

The Customer Success Manager’s primary responsibility is to engage strategic customers and build the relationship into a mutually beneficial and profitable partnership, with a focus on driving customer satisfaction. The CSM will define, quantify and analyze relationships with strategic customers so that their success is not left up to chance. The CSM shall have regular contact with multiple key customers and work internally with cross functional departments in representing the voice of the customer, to actively resolve concerns and accommodate reasonable requests. To be successful in this role, all customer communication, both oral and written, with key stakeholders at strategic customers will be accurate and informative. Additionally, as the main point of contact for a customer, the CSM will understand the customer's business and needs and will focus efforts on tasks that result in higher customer satisfaction and retention.

What You'll Do:

• Work directly with a portfolio of customers to define success and drive adoption and value
• Help our customers identify, frame and realize value out of using Billtrust
• Develop a deep understanding of customer needs, use cases, and objectives to ensure that the Billtrust platform is properly leveraged to achieve them
• Assist customers in driving user adoption and change management within their organization
• Build and maintain strong relationships with all key customer stakeholders
• Monitor and report on the overall well-being of customers, tracking key health and usage indicators
• Serve as a point of escalation for key customer issues and ensure swift resolution
• Drive customer advocacy through case studies and references
• Ensure high customer satisfaction and retention
• Evangelize the capabilities of the Billtrust platform, identifying opportunities for further growth within customers while working collaboratively with the account team to position upsells
• Work with the services teams to facilitate the onboarding of new customers

What You Bring: 

• Experience working with C-Level executives in supporting and providing them advice and presenting analysis to sustain your advice
• 3+ years’ experience in management consulting and/or value selling (could have been working in internal strategy/consulting departments)
• Located in Nashville, Tennessee with the ability to work hybrid out of our office
• Understanding of key Financial Services and technology trends
• Understanding and hands on experience working in large/complex opportunities or working at/with large and complex companies (where it was required to manage multiple agendas and stakeholders)
• Ability to understand complex scenarios and business operations using limited information and able to extrapolate recommendations on path forward and key set of initiatives for executives to consider
• Preferably: experience working in roles that had a strong technology component (that at least required an understanding of the impact technology can have)
• It is critical to be proactive and have a collaborative attitude
• We work in a fast pace and dynamic environment, so you need to make things happen
• Able to influence and drive others when working in a virtual team environment

The expected base salary range for this position is $80,000 - $90,000 USD annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.

Corporate Account Associate

Nashville, TN

POSITION OVERVIEW
A rapidly expanding, entrepreneurial technology company, Building36 Technologies, is seeking ambitious, self-directed individuals to join our sales team. The Corporate Account Associate is a sales role, responsible for driving revenue through an assigned set of accounts and managing current and prospective dealer relationships to ensure their success with Building36 products. This position requires at least 40% travel across a regional account base.  The ideal candidate is based in Nashville, TN, well versed in technology, has a keen problem-solving sense, and the desire to work in sales.  

If you love sales & account management and you’re looking to make a professional move to join one the fastest growing technology companies in the U.S., we are looking for you. 

RESPONSIBILITIES
The Corporate Account Associate’s primary job responsibilities will include:

• Managing and developing a set of assigned corporate accounts to increase productivity and sales of Building36 products
• Developing relationships with key individuals inside account base and investigating and resolving obstacles to dealer success
• Close collaboration with sales team to identify new revenue opportunities and support sales efforts for the broader team
• Responding to inbound phone call and email inquiries from assigned accounts
• Initiating outbound phone campaigns to uncover sales opportunities & set appointments for the broader sales team
• Executing on individual sales campaigns and delivering webinar/on-site product trainings
• Fostering positive and productive relationships with Building36 dealers and communicating information to management that is vital to successful relationships
• Attending industry association meetings and trade shows as necessary
• Interfacing with various departments within the organization including Sales Operations, Product Management, and Marketing
• Staying up to date with new Building36 product release features to properly respond to partner inquiries

REQUIREMENTS

• Bachelor’s degree is required to be considered for this position.
• 3+ years of experience in a sales role is preferred
• Highly motivated, resourceful, self-starter with ability to deliver results
• Successful history of account management, business development, and/or client training
• The ability to communicate and present well to customers, vendors, and executives both written and verbal, in a clear, professional manner
• Passion for consumer technology and interest in developing a deep technical understanding of Building36 and partner products
• Ability to work on multiple projects simultaneously in a small, fast-paced environment
• Strong people skills; natural customer service orientation and disposition – candidate must enjoy working with clients and supporting internal customers in the organization
• The ability and commitment to meet deadlines, even during high volume periods
• Flexible and positive attitude that fosters team spirit
• Experience using Microsoft Outlook, Excel, Word, Salesforce, WebExec, and PowerPoint
• Must be willing to travel up to 40% of the time

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR BUILDING36?

• Collaborate with outstanding people: We hire only the best. Our quality standards are high, and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Building36 team!
• Gain well rounded experience: Building36 offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.
• Work with latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and back-end application development and hosting.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

At Building36, our mission is to strengthen contractor and homeowner relationships with technology designed specifically for HVAC needs. Our solutions enable contractors to proactively identify HVAC issues, generate low-cost service leads, and deliver exceptional customer service.

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.building36.com or www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

This position will join the Advizex team, a Myriad360 company. 

About Advizex 

Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach. 

For over 50 years, Advizex has done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI. 

This role will join the Advizex team and play a key part in continuing that legacy. 

Learn more about Advizex here! 

Role Overview 

The ServiceNow Engagement Manager leads client-facing implementations and drives successful delivery across ServiceNow ITOM / ITSM environments. This role combines end-to-end engagement ownership with pre-sales support, including solutioning, scoping, and proposal development. The ideal candidate is a strong communicator and problem-solver who can translate business needs into effective solutions while serving as a trusted advisor to clients. 

Up to 25% travel may be required across the Southeast region. Candidates must be based in the United States and located in Tennessee. 

Key Responsibilities 

• Recommending and delivering solutions that meet customer needs and ensure the solutions (when implemented) meet the functional requirements of the customer
• Prepare and execute workshops
• Promote process standardization and efficiencies
• Determine and document detailed requirements
• Design process solutions
• Provide advisory and Implementation services and solutions
• Configuration of the platform and applications
• Solution appropriately following ServiceNow Best Practices
• Train, enable, and/or educate the client on the solution
• Provide post go-live support
• Use knowledge of technology, products, processes, industry expertise and consultative skills to assess, recommend, educate, implement, and support customers on the value of the ServiceNow platform and driving the sale, implementation, and expansion of the ServiceNow platform
• Contribute to proposals edit proposals and recommend content
• Use domain knowledge and understanding of ServiceNow and other relevant technologies to credibly and persuasively articulate the features and benefits to the customer
• Build in-depth knowledge of technical and business priorities, challenges and initiatives that can be translated into Advizex solution opportunities
• Determine how industry trends, product announcements and advances in technology may impact the customer
• Develop successful relationships with team members, partners and customers
• Ensure effective coordination and support between account teams and supporting technical resources 

Required Qualifications 

The ideal candidate will have 3–5 years of hands-on experience with the ServiceNow platform, be comfortable making solution recommendations, and demonstrate the ability to design complex business solutions and clearly articulate those solutions to customers. In addition, the candidate will bring the following experience, knowledge, and attributes: 

ServiceNow & Technical Experience 

• Experience leading or guiding ServiceNow implementations using Agile methodologies
• Strong experience with ITSM and ITOM
• Experience delivering ServiceNow integrations with external systems
• Foundational understanding of ServiceNow development concepts (e.g., scripting, configuration vs. customization, etc.) 

Delivery & Engagement Management 

• Proven ability to manage stakeholders and drive accountability through project completion
• Experience working within an Agile delivery model, including requirements gathering, development, and testing
• Engagement management experience, including planning, reporting, delivery, and project closure
• Strong consultative approach with the ability to communicate business process improvements clearly and effectively 

Business & IT Acumen 

• Prior experience working within IT Operations outside of ServiceNow-specific roles
• Solid business analysis skills, including translating business needs into technical solutions
• Working knowledge of ITIL / ITSM / SACM concepts and best practices 

Certifications & Credentials 

• ServiceNow Foundational Certifications (CSA and/or CAD)
• ServiceNow Implementation Certifications (CIS)
• ServiceNow Sales Accreditations 

Additional Requirements 

• Ability to work effectively with both technical and non-technical stakeholders  

As an Advizex employee, you will be eligible for the following benefits and perks: 

• Company-subsidized medical benefits
• Dental and vision coverage offered
• 17 PTO days
• Flexible Work Arrangements
• Retirement Savings Plans
• Paid Long Term Disability
• Basic Life Insurance offered 

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $105,000- $115,000 base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.  

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

Verana Health, a digital health company that delivers quality drug lifecycle and medical practice insights from an exclusive real-world data network, recently secured a $150 million Series E led by Johnson & Johnson Innovation – JJDC, Inc. (JJDC) and Novo Growth, the growth-stage investment arm of Novo Holdings. 

Existing Verana Health investors GV (formerly Google Ventures), Casdin Capital, and Brook Byers also joined the round, as well as notable new investors, including the Merck Global Health Innovation Fund, THVC, and Breyer Capital.

We are driven to create quality real-world data in ophthalmology, neurology, urology, and oncology to accelerate quality insights across the drug lifecycle and within medical practices. Additionally, we are driven to advance the quality of care and quality of life for patients. DRIVE defines our internal purpose and is the galvanizing force that helps ground us in a shared corporate culture. DRIVE is: Diversity, Responsibility, Integrity, Voice-of-Customer and End-Results. Click here to read more about our culture and values.

Our headquarters are located in San Francisco and we have additional offices in Knoxville, TN and New York City with employees working remotely in AZ, CA, CO, CT, FL, GA, IL, LA, MA, MN, NC, NJ, NV, NY, OH, PA, SC, TN, TX, VA, WA, D.C. All employees are required to have permanent residency in one of these states. Candidates who are willing to relocate are also encouraged to apply. 

Candidates based in the Bay Area, New York City, and Knoxville, Tennessee will be give priority consideration. For these locations, the position will follow a hybrid work model, with 3 days per week in office and the remaining days working from home. 

*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*

Job Title: Quantitative Scientist

Why This Role Matters:

The Quantitative Scientist will be responsible for executing and providing oversight and guidance on the analytical, statistical and epidemiological components of Verana research projects and data quality initiatives. The primary function of this role will be to conduct, guide, and manage the analytical execution of Verana research projects . The Quantitative Scientist will collaborate cross-functionally to build research capacity and adopt quality standards across Verana's business units.  This position requires an experienced individual with knowledge of statistics, ability to develop and review code with a solid understanding of coding best practices, a strong understanding of epidemiological study designs, as well as excellent communication and interpersonal skills.  In addition, you should be able to continually unearth and present interesting trends that have clinical, research, and business importance for our customers and oncology patients at large.  You will be joining a friendly, high performing and diverse research team with backgrounds in public health, health economics, biology, and statistics.  This role will report to the Vice President, Research.

WHAT WILL YOU GAIN

• Expertise in the oncology real-world data industry, a fast-growing segment of health data
• Experience executing oncology research and analytical/statistical methods to answer key questions for patients, providers, and life science companies

WHAT TO EXPECT IN YOUR FIRST YEAR AT VERANA:

In thirty days, you will:

• Understand the full suite of Verana’s research offerings and analyses
• Understand the research team’s GitHub repo and analysis template 

In three months, you will:

• Contribute to internal and external meetings related to Verana research and analyses
• Gain expert understanding of Verana’s data model  
• Implement clinical specifications on real-world data and add to the suite of functions available for analyses

In six months, you will:

• Personally execute analytical research projects
• Contribute to the development of project collateral, research protocols, abstracts, posters and manuscripts
• Guide and mentor data scientists and analysts 

In one year, you will:

• Lead the analytical execution of Verana’s research projects for life science, provider, and regulatory partners 
• Scope projects to determine feasibility, estimated costs, and expected timelines
• Provide guidance to Verana’s client partners in the use of Verana’s data model and analytical/statistical methodologies 

HOW YOU WILL IMPACT VERANA

• Lead the design and development of Verana research studies from a statistical and analytical perspective
• Contribute to the development of protocols and statistical analysis plans 
• Develop code and produce results as defined in protocols and statistical analysis plans
• Collaborate with physicians, statisticians, data scientists, business leaders, and others within and outside Verana to conduct research projects including observational studies, pharmacoeconomic analyses, and other relevant study types
• In partnership with the Research Team, communicate studies in progress and demonstrate results to key stakeholders through high quality abstracts, posters, and publications
• Manage and mentor a team of data analysts and data scientists, including reviewing code and analytical output
• Contribute to the evolution of Verana’s quality assurance framework, including identifying data quality issues during analysis
• Maintain current and in-depth understanding of real-world data analytical methodologies, along with the ability to lead and mentor internal team members in successfully executing them

WHAT YOU BRING TO THE TABLE

• Masters degree in computer science, statistics, applied math, econometrics, MPH, or similar quantitative field
• 3+ years of relevant research experience in the field of oncology (post-graduation)
• Experience working with real-world data sourced from electronic health records
• Experience analyzing claims data 
• Advanced knowledge of SQL, R programming, and version control (git)
• Deep understanding and experience with descriptive statistics, logistic and multivariate regression analysis, power calculations, propensity score analysis, and survival analysis
• Significant experience developing protocol documents, statistical analysis plans (SAPs), and manuscript tables and figures
• Evidences well-developed conceptual and integrative thinking with ability to access internal and external resources as needed 
• Project implementation and execution, including engagement with key stakeholders, with a high degree of autonomy
• Mentors junior analysts in HEOR and statistical analysis methodologies
• Excellent written and verbal communication skills
• Strong organizational and time management skills 
• Works well independently, as a team member, and as a team leader 
• Comfort working in a fast-paced, dynamic environment

NICE TO HAVE

• Experience implementing data science methodologies
• Understanding of data quality metrics and/or quality management systems

Benefits:

• We provide 100% health, vision, and dental coverage for employees 
• 401K Match
• Flexible vacation plans 
• $700 learning and wellness annual stipend 
• Headspace meditation app access

Final note:

You do not need to match every listed expectation to apply for this position. Here at Verana, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Caution to Job Applicants: Be vigilant against potential scams. Verana Health will never ask for payment or personal information upfront. Verify company details, cross-check job offers, and trust your instincts. Any legitimate job offer will be received by a Verana Health email account (not via gmail, text or other means) Report suspicious activities to protect yourself and others in the job-seeking community.

#LI-REMOTE

OVERVIEW

At Alo our focus is on our employee customer promise, quality and safety. The Site Director is responsible for leading and managing all aspects of the Warehouse’s operations to ensure on time delivery of all shipments, efficiency, productivity, and compliance with company policies and industry standards. This role is critical for driving performance and throughput capacity, overseeing inventory management, coordinating inbound and outbound logistics, and ensuring that goods are processed and shipped on time to meet customer demands. The ideal candidate will be a strategic thinker with strong leadership skills and an in-depth understanding of supply chain, logistics, and warehouse management.  

The Site Director is responsible for end-to-end leadership of a high-volume, fast-paced distribution center. This role ensures exceptional customer service through accurate, same-day/next-day order fulfillment while optimizing cost, speed, scalability, and safety. The Site Director drives operational excellence across people, processes, technology, and automation in an always-on fulfillment environment. 

RESPONSIBILITIES

E-Commerce Fulfillment Operations 

• Lead all fulfillment center operations including inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics.
• Deliver high service levels for same-day, next-day, and peak-season order fulfillment (e.g., holidays, promotions).
• Ensure high order accuracy, fast cycle times, and consistent customer experience across all channels.

Peak & Capacity Management 

• Own peak planning and execution (holiday surges, flash sales, promotional events).
• Manage labor forecasting, flex staffing models, and capacity planning to meet demand volatility.
• Develop contingency plans to ensure uninterrupted operations during demand spikes or system outages.

People Leadership & Culture 

• Build and lead a high-performing leadership team in a 24/7 or extended-hours
• Drive employee engagement, retention, training, and career development.
• Champion a strong safety culture and ensure compliance with all OSHA and workplace safety standards.

Technology & Automation 

• Oversee performance and optimization of WMS, OMS, TMS, labor management, and fulfillment technologies.
• Lead implementation and scaling of automation (sortation, robotics, AMRs, goods-to-person, packing automation).
• Partner with IT and engineering teams to improve system reliability and throughput.

Continuous Improvement & Execution 

• Apply Lean, Six Sigma, and Kaizen principles to improve speed, quality, and cost.
• Analyze fulfillmentKPIs such as units per hour, order cycle time, on-time ship rate, and cost per order. 
• Drive root-cause analysis and corrective actions for service failures and customer escalations.

Financial & Performance Ownership 

• Own the site budget, including labor, freight, packaging, maintenance, and capital expenditures.
• Deliver productivity gains and cost-per-order improvements while maintainingservice excellence. 
• Track and report site performance to senior leadership with clear action plans.

Cross-Functional Collaboration 

• Partner with E-Commerce, Merchandising, Transportation, Customer Experience, HR, Finance, and IT teams.
• Act as the primary site contact for executive leadership and third-party logistics partners (3PLs). 

QUALIFICATIONS

• Bachelor’s degree in supply chain, Operations, Engineering, Business, or related field (Master’spreferred). 
• 8–12+ years of operations leadership experience in e-commerce, omnichannel, or high-volume fulfillment.
• Proven experience managing large, multi-shift teams in a fast-paced fulfillment environment 
• Deep understanding of e-commerce fulfillment workflows and last-mile delivery requirements.
• Strong data-driven decision-making and KPI management skills.
• Experience leading automation, technology, and change initiatives.
• Financial acumen with site-level P&L or budget ownership.
• Strong leadership, communication, and execution focus.
• Distribution/fulfillment center environment with extended hours and peak-season demands.
• Ability to workflexible schedules, including nights, weekends, and holidays. 
• Limited travel may be required.

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Alo HR Director, Distribution Center operations leads the human resources strategy and execution for multiple U.S. distribution center and warehouse facilities. This role partners closely with operations leadership to build a high-performing, compliant, and engaged workforce across a fast-paced, multi-site environment. 

The HR Director is responsible for workforce planning, talent acquisition, employee relations, performance management, compliance, training, engagement, and organizational effectiveness for distribution center operations. This role also supports a multilingual employee population and helps ensure consistent HR practices across all sites. 

RESPONSIBILITIES  

• Lead HR strategy and day-to-day HR support for multiple U.S. distribution center and warehouse locations.
• Lead, coach, and develop site HR team members across multiple U.S. distribution center locations, including setting priorities, building capability, and driving accountability.
• Partner with operations and site leadership to align workforce plans with business needs, labor demand, peak season requirements, and long-term operational goals.
• Develop and execute recruiting and retention strategies for hourly and salaried distribution center roles.
• Collaborate with site leaders to identify staffing needs and drive effective onboarding, orientation, and new hire integration.
• Build and sustain a positive, inclusive, and high-accountability workplace culture across all facilities.
• Provide leadership and guidance on employee relations matters, including investigations, corrective action, conflict resolution, and policy interpretation.
• Ensure compliance with federal, state, and local employment laws and regulations, as well as company policies and standards.
• Develop, implement, and update HR policies, procedures, and programs to support operational consistency and legal compliance.
• Partner with leaders to drive performance management processes, including goal setting, feedback, coaching, and development planning.
• Identify talent needs and build succession planning and career development pathways within distribution center operations.
• Design and support training initiatives that enhance frontline leadership capability, employee performance, and operational effectiveness.
• Partner with Health and Safety and operations teams to reinforce a strong culture of safety and reduce workplace incidents.
• Use workforce data and HR metrics to identify trends, risks, and opportunities, and make practical recommendations to leadership.
• Support employee engagement initiatives and action planning to improve retention, morale, and productivity.
• Oversee HR practices within warehouse operations in alignment with Fair Labor Association (FLA) standards, where applicable.
• Help uphold the company’s workplace code of conduct, grievance mechanisms, and remediation processes across distribution center operations. 

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Master’s degree or Human Resources certification preferred.
• Significant progressive HR leadership experience, preferably supporting multi-site warehouse, distribution center, manufacturing, or logistics operations.
• Experience supporting bilingual English- and Spanish-speaking employee populations strongly preferred.
• Strong knowledge of HR practices, employee relations, performance management, compliance, and employment law.
• Demonstrated ability to influence leaders and build credibility in a fast-paced operational environment.
• Strong communication, judgment, and problem-solving skills.
• Strong analytical skills with the ability to use data to support decisions and recommendations.
• Ability to travel to multiple U.S. facilities as needed.
• Spanish fluency preferred or required, depending on business need.

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers, including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.

What you’ll do:

• Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
• Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
• Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

What you’ll bring:

• 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
• Grit & Resilience: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
• Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
• Flexibility: The ability to "flex" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

Verana Health, a digital health company that delivers quality drug lifecycle and medical practice insights from an exclusive real-world data network, recently secured a $150 million Series E led by Johnson & Johnson Innovation – JJDC, Inc. (JJDC) and Novo Growth, the growth-stage investment arm of Novo Holdings. 

Existing Verana Health investors GV (formerly Google Ventures), Casdin Capital, and Brook Byers also joined the round, as well as notable new investors, including the Merck Global Health Innovation Fund, THVC, and Breyer Capital.

We are driven to create quality real-world data in ophthalmology, neurology, urology, and oncology to accelerate quality insights across the drug lifecycle and within medical practices. Additionally, we are driven to advance the quality of care and quality of life for patients. DRIVE defines our internal purpose and is the galvanizing force that helps ground us in a shared corporate culture. DRIVE is: Diversity, Responsibility, Integrity, Voice-of-Customer and End-Results. Click here to read more about our culture and values.

Our headquarters are located in San Francisco and we have additional offices in Knoxville, TN and New York City with employees working remotely in AZ, CA, CO, CT, FL, GA, IL, LA, MA, MN, NC, NJ, NV, NY, OH, PA, SC, TN, TX, VA, WA, D.C. All employees are required to have permanent residency in one of these states. Candidates who are willing to relocate are also encouraged to apply. 

Candidates based in the Bay Area, New York City, and Knoxville, Tennessee will be give priority consideration. For these locations, the position will follow a hybrid work model, with 3 days per week in office and the remaining days working from home. 

*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Title: Clinical Research (Senior) Manager 

Why This Role Matters:

As a Clinical Research (Senior) Manager, you will manage research projects and partnerships, including both scientific guidance and execution of the research deliverables. In partnership with the Clinical Research Director and Data Scientists, you are capable of leading research projects from pre-sale alignment through study execution. This position requires an ability to partner cross-functionally to support the evolution of commercial research opportunities into active studies. You will collaborate with Research and Medical team members on internal projects to expand and/or validate research offerings. This role will report to the Director, Clinical Research

What Will You Gain: 

• Expertise in the oncology real-world data industry, a fast-growing segment of health data 
• Experience in oncology research and analytical methods to answer key questions for healthcare providers and life science companies 

What To Expect in Your First Year at Verana Health:

In thirty days, you will:

• Support research deliverable execution in a subset of research projects
• Review and provide feedback on project collateral (e.g., protocols, abstracts. etc.) 

In three months, you will:

• Contribute to internal and external meetings related to research 
• Draft project collateral for studies for which you will be responsible

In six months, you will:

• Lead the development of project collateral, research protocols, abstracts, posters and manuscripts 

In one year, you will:

• Effectively partner with Research Data Scientists to execute on active research projects
• Run internal and external meetings related to research
• Support the Commercial team in sales engagements 
• Collaborate cross-functionally to address data, quality and research questions/needs  

How You Will Impact Verana Health:

• In partnership with other members of the Research team, develop research protocols, abstracts, posters, and/or manuscripts as needed by a project 
• Partner with the Commercial Team to expand our research projects and partnerships
• Confidently represent our research capabilities to internal and external parties
• Suggest, implement, and manage priorities for improvements to research process based on research of the evolving space, business needs and client feedback
• Examine analytical results for robustness, validity, and out of sample stability and present findings to various stakeholders

Skills and Experience that Will Help You Succeed:

• Master’s degree or greater in public health, statistics, data science, computer science or equivalent  
• 5+ years of relevant research and/or work experience in the field of oncology 
• Experience owning and developing research protocol documents, abstracts and manuscripts to support life science and/or academic use cases
• Solid foundational knowledge of epidemiology and basic statistics
• Strong organizational and time management skills
• Exceptional verbal and written communication skills
• Must possess the ability to prioritize assignments to meet required deadlines
• Must be able to function effectively in a dynamic, fast-paced, diverse environment including collaborating with a variety of internal/external stakeholders  
• Must be a self-starter who can work autonomously
• Must be approachable, friendly, and effective as a team member

Nice to Have:

• Experience working with electronic health record (EHR) data and/or other real-world data preferred

Benefits:

• We provide 100% health, vision, and dental coverage for employees 
• 401K Match
• Flexible vacation plans 
• $700 learning and wellness annual stipend 
• Headspace meditation app access

Final note:

You do not need to match every listed expectation to apply for this position. Here at Verana, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Caution to Job Applicants: Be vigilant against potential scams. Verana Health will never ask for payment or personal information upfront. Verify company details, cross-check job offers, and trust your instincts. Any legitimate job offer will be received by a Verana Health email account (not via gmail, text or other means) Report suspicious activities to protect yourself and others in the job-seeking community.

#LI-REMOTE

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

About the team/role

We are seeking a skilled and detail-oriented AI Conversation Designer to join our Service Design team. This role is central to managing and optimizing our conversational AI agents across multiple modalities, directly impacting customer experience and operational efficiency. The ideal candidate will have hands-on experience with conversational AI platforms, a strong understanding of conversation design principles, and the ability to analyze performance data to drive continuous improvement. This role requires someone who is curious, adaptable, and passionate about leveraging AI to deliver seamless, human-centered support experiences.

What you’ll do

• Lead the development, optimization, and ongoing management of conversational AI agents across modalities, ensuring consistent performance and user experience.
• Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
• Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
• Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
• Develop and maintain comprehensive documentation for AI agent workflows and processes.
• Monitor and troubleshoot AI agent behavior, diagnosing issues across conversation flows and escalating technical issues as needed.
• Implement and iterate on dynamic response content, including conditional logic, personalization, and multimedia elements within conversational interfaces.
• Lead special projects as required to support evolving AI capabilities and business needs.

What you bring

• 3-5 years of experience in conversational AI, knowledge management, chatbot administration, or similar roles managing customer-facing digital channels.
• Hands-on experience with conversational AI platforms and understanding of NLU/NLP concepts.
• Proficiency in conversation design principles, including intent mapping, utterance training, and fallback strategies.
• Strong analytical skills with the ability to interpret conversation logs, performance dashboards, and customer feedback to drive optimization.
• Excellent written communication skills and ability to craft clear, concise bot responses for diverse audiences.
• Proven ability to collaborate cross-functionally and translate business requirements into actionable solutions.
• Comfort navigating ambiguity and managing multiple priorities in a fast-paced environment.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental and vision coverage
• Unlimited PTO policy
• Monthly wellness stipend, home office stipend

Who we are

Neros is a defense technology company rebuilding America’s drone industrial base. We design and manufacture high-performance unmanned systems that are tested in combat, iterated at startup speed, and built at massive scale. Our team culture is fast, hands-on, and obsessed with closing the gap between design and deployment.

As drones transform the character of warfare, Neros is delivering the systems the West needs to compete on the modern battlefield and deter the adversaries of democracy. We’re hiring engineers, designers, operators, and builders who want to move fast, take on extreme ownership, and get capability into the hands of warfighters in months, not years.

What you will be doing

Neros is seeking a talented Firmware Engineer to contribute to the design of new peripheral systems including display systems, handsets and ground control systems. This is a hands-on, cross-functional, highly technical role that will play a critical part in the development of new products. You will be a key part of Neros' Peripherals Team.

The Firmware Engineer will take product requirements and directly participate in the development of hardware and software to implement the design. The Firmware Engineer will have the opportunity to support product development from concept, through rapid prototyping and into full scale production.

Key Responsibilities

• Work closely with electrical, mechanical and flight teams to translate mission requirements into production features
• Assist in the development of hardware architectures critical to Neros’ peripheral systems
• Develop, modify and own embedded firmware for Neros peripheral systems including headsets, handsets and future products
• Work with FPGA, MCU and/or embedded Linux systems to implement video conversions, corrections, storage, compression, streaming and other functions

You should have the following

• Bachelor’s or Master’s degree in Electrical or Computer Engineering, Computer Science or a related discipline
• 2+ years of experience
• STM32 family of microcontrollers
• Significant FPGA experience
• Strong C/C++ for embedded systems
• Strong embedded Linux skills
• Strong familiarity with peripherals and interfaces such as SPI, I2C, UARTs, DMA pipelines, ADC/DAC operation, interrupts, etc.
• Comfortable with hardware & software tools - e.g. oscilloscopes, logic analyzers, JTAG/SWD Debuggers, etc.
• Synchronization between clock domains
• Working knowledge of camera interfaces, video formats and compression standards.
• Bare-metal development experience
• Experience using Git including development workflows
• Knowledge or interest in FPV drones or UAVs
• Excellent written and verbal communication skills, with the ability to convey complex technical information to executive stakeholders clearly and effectively.

Nice to have

• Knowledge of High speed data streaming between MCU and FPGA
• FPV drone pilot license Part 107
• Soldering, 3D printing, prototyping
• RTOS experience such as FreeRTOS, Zephyr, etc.
• Gstreamer or ffmpeg video pipeline experience
• Specific experience handling video conversions in FPGAs, SoCs or other platforms

US Salary Range

$100,000 - $190,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are considered part of Neros' total compensation package.

We’re an equal opportunity employer. We welcome all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 70% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

As a Senior Data Engineer at Metropolis, you will play a key role in shaping data products that align with our mission. Your technical expertise and analytical acumen will contribute to designing and building extensive data sets that impact thousands of internal users and millions of members. Join a world-class data engineering team dedicated to advancing your skills and career in data engineering and beyond.

What you'll do

• Collaborate with cross-functional teams to develop end-to-end data pipelines and foundational data sets
• Design and own data architecture for large-scale projects while managing operational trade-offs
• Build and optimize sophisticated data pipelines, models, and visualizations across multiple domains
• Define and manage Service Level Agreements (SLAs) for all owned data sets
• Implement data security models, ensure privacy compliance, and evolve data governance processes
• Solve complex integration challenges using optimal ETL/ELT patterns for structured and unstructured data
• Maintain production processes by optimizing complex code using advanced algorithmic concepts
• Streamline data artifact development by optimizing pipelines, dashboards, and frameworks
• Mentor team members through actionable feedback to foster collective skill growth
• Maintain flexibility with availability during evening hours

What we're looking for

• Bachelor's degree in Computer Science, Computer Engineering, or a relevant technical field
• master's degree is preferred
• 5+ years of experience in data engineering, database engineering, business intelligence, data warehousing, and ETL tools, working with large data sets in the cloud
• 5+ years of experience with Python, and experience building scalable Big Data solutions and ETL ecosystems
• Proficiency in SQL, ETL/ELT, and data modeling, with extensive experience in Snowflake and dbt
• Hands-on experience with RDBMS such as MySQL, MS SQL Server (optional), and Postgres
• Familiarity with integration tools like Airflow and Automic, along with a working knowledge of CI/CD pipelines
• Ability to deliver high standards of code quality, system reliability, and performance
• Deep understanding of the modern IaC ecosystem to drive automated infrastructure deployments
• Experience with cloud computing services, preferably AWS, including hands-on experience with services like Glue, Airflow (MWAA), DMS, EKS, and SNS

While not required, these are a plus:

• Experience with Spark and PySpark
• Master's degree in Computer Science, Computer Engineering, or a relevant technical field

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $220,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

About the Role: 

The Customer Support Automation Specialist is responsible for delivering measurable improvements in self-service and case deflection rates by optimizing our AI chatbot. Success in this role is critical to achieving our customer experience goals and reducing friction for customers. This position focuses on analyzing AI-powered insights and chatbot interactions to design workflows that increase resolution rates, while partnering with the Knowledge Content Specialist to ensure Help Center content supports these outcomes. 

What You'll Do: 

• Own chatbot performance outcomes by continuously monitoring KPIs and implementing workflow improvements that drive quantified gains in case deflection and customer satisfaction. 

• Review chatbot conversations in Forethought AI to design and implement new workflows, including those integrated with MCP agents, that significantly improve chatbot self-service rates. 

• Leverage AI, including automation gap dashboards and self-built analysis automations, to systematically prioritize workflows with the highest potential impact. 

• Collaborate with cross-functional subject matter experts to confirm technical details and ensure accuracy in workflows. 

• Review customer feedback and AI insights to identify and act on opportunities to reduce friction in the chatbot experience. 

• Edit technical, topic-based knowledge articles that enable self-service. 

• Optimize self-help content based on customer feedback and AI-driven recommendations. 

• Evangelize and maintain voice and style consistency across all customer-facing content. 

• Promote a culture of knowledge sharing and continuous learning within the organization. 

• Report on chatbot performance metrics, highlighting impact and opportunities for improvement. 

What You'll Bring:

• 2 years managing AI chatbot performance in a SaaS environment. 

• Proven success with Forethought AI or comparable conversational AI tools (Intercom Fin, Ada, etc.) 

• A track record of quantified improvements driven through AI optimization — you can name specific metrics you moved and how. 

• Excellent writing and communication skills. 

• Strong project management and problem-solving abilities. 

• Ability to communicate complex information clearly and effectively. 

• Demonstrated ability to work independently and collaboratively across teams. 

• Attention to detail and a high degree of accuracy. 

The expected base salary range for this position is $80,000 - $85,000 USD annually. 

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

The mission of a Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs  provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals’ goals.

WHAT YOU’LL DO

People Empowerment and Development:

Recruitment

• Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director
• Leads onboarding experience for new support staff team members in partnership with Onboarding and Hospital Manager

Leadership and Development

• Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts
• Foster a learning culture to support learners at every level
• Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools
• Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed
• Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care
• Liaise with the leadership to bridge gaps and unify team members
• Incorporates feedback from doctors in guiding the growth and development of support staff team members
• Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer
• Participate in all group and leadership meetings to promote practice alignment
• Promote a culture of inclusivity and equitable treatment ensuring an environment free of discrimination and harassment for all VEGgies and customers. Promote awareness and proactively managing unconscious bias.

Maintain hospital people processes

• Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner 
• Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator
• Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer
• HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner
• Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner  
• May be involved in ending employment of a support staff team member, but works with hospital leadership at every step

Product:

Customer Experience 

• Partner with hospital leadership on workflow, the Spikes, the VEG Triage and the three dimensions of customer experience
• Assist with immediate customer concerns professionally and to the customers satisfaction and follow up with leadership for long term solution
• May assist with customer concerns related as requested by Hospital Manager

Process:

Develop and maintain key business processes related to: 

• Develop and maintain the support staff team’s schedule and leave requests
• Organize student interns and externships in coordination with Veterinary Technician Program Relations Manager and Technician Trainer
• With the Medical Director, establishes expectations and maintain standards of excellence
• Work with the leadership team, including the Medical Director, to ensure the support staff team has the supplies and tools needed to be successful
• Work with leadership team and the Technician Trainer to address patient care issues and develop solutions
• Ensure best utilization of support staff team which is needed to offer the best patient and customer care in coordination with the Medical Director and Regional Support Staff Director
• Work with Technician Trainer and Regional Support Staff Director to ensure credentialed veterinary technicians maintain licenses
• Ensure efficient workflow of the hospital in collaboration with the leadership team
• Ensures downtime is optimized by the support staff team
• Host support staff team meetings

Performance of Hospital:

• Support the hospital manager in addressing staffing payroll and compensation decisions
• Ensure support staff payroll budgets stay within goals
• Develop a growth plan for maximizing financial investment
• Stay in tune with how the support staff team members are utilized on the floor, create a plan to pivot where appropriate
• Approve individual expenses of support staff staff, with budgetary oversight from Hospital Manager

WHAT YOU NEED

• 5+ years of experience in clinical veterinary technician role
• 2+ years of experience in a leadership role
• Must be enrolled in a Credentialing Support Program (CSP) and able to become a Credentialed Veterinary Technician for the state in which you will work within one year of employment. If unable to complete a credentialing program or pass the VTNE within one year, will not be able to remain in the position.
• Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Constantly works to develop their own leadership skills
• Flexibility to attend regional, national or local leadership and support staff meetings as required
• Ability to work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor that can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

Customer Experience Solutions Specialist | Hawthorne Residential Partners 

Location: Remote  

Customer Experience Solutions Specialist | Position Summary  

The Customer Experience Solutions Specialist (CX Solutions Specialist) plays a key role in shaping and executing the strategy for our core front-of-house technology platforms and CX programs. This position enhances the resident experience and improves operational efficiency across our communities. Leveraging expertise in multifamily technology, data-driven insights, and technical acumen, this role optimizes customer-facing platforms to deliver a superior, people-first resident journey. Additionally, this role helps shape Hawthorne’s voice of customer programs, CRM, survey strategies, and reputation management platforms. 
 

Customer Experience Solutions Specialist |  Job Functions 

Product Strategy 
 

• Develop and optimize Hawthorne’s key technology platforms to enhance customer experience and operational efficiency. 

• Drive product enhancements by prioritizing business needs and staying up to date with the most current product updates and features.  

• Own the product roadmap for CX platforms, including prioritization, timelines, and feature rollout 

• Translate operational and customer needs into clear product requirements and enhancements 

• Identify opportunities to streamline workflows and improve system adoption across teams 

Customer Insights 

• Manage survey and reputation strategies and platforms to generate actionable CX insights. 
• Drive the collection, analysis, and sharing of customer insights to shape strategy and product development. 

• Monitor trends across feedback channels to proactively identify system gaps or friction points 

• Partner with teams to turn insights into actionable improvements within CX platforms 

Technical Expertise 

• Serve as the primary subject matter expert for CX platforms (Knock, RentCafe, etc.) 

• Develop a deep understanding of our customer-facing platforms and technology ecosystem to ensure a holistic approach to customer experience. 

• Oversee system configuration, setup, and ongoing optimization 

• Troubleshoot, analyze and develop CX platforms to ensure optimal performance. 

• Lead, train, and participate in technology pilots that support our CX vision. 

• Respond to and troubleshoot requests submitted through the ticketing system, providing timely resolutions and support across customer experience platforms 

Data & Insights 

• Analyze and report on technology pilots, issues, and CX projects. 

• Oversee the setup and pilots of CX technologies.  

Collaboration: 

• Work closely with operations, digital marketing, software, and training departments to ensure the success of product operations. 

• Manage relationships with vendor partners, ensuring they meet the strategic goals and timelines. 

Required Qualifications: 

• Educational Background: Bachelor’s degree in Business, Marketing, or a related field preferred but not required. 

• Experience: 5+ years in software, operations, or Multifamily services. 

• Analytical & Technical Proficiency: Skilled in data analysis, with technical knowledge of CX platforms and operational systems such as Yardi or Rent Cafe CRM to translate insights into strategic action. 

• Customer-Centric Mindset: Deep commitment to understanding and advocating for residents’ needs, behaviors, and expectations. 

• Communication Skills: Excellent written and verbal communication skills, with experience presenting to executive teams and engaging cross-functional stakeholders. 

• Cross-functional collaboration skills: Experience leading without direct authority. 

Benefits That Matter  

When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially.  

Here’s what you can look forward to:  

Personal & Financial Benefits  

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time. 

• Make an Impact: Enjoy 16 hours of paid volunteer time annually. 

• Recharge & Celebrate:  

• 10 paid holidays + 1 floating holiday of your choice  

• 8 hours off to celebrate your birthday 

• Future Planning: Company 401(k) match to support your financial goals. 

• Financial Wellness Reimbursement: Resources to support your long-term financial health. 

• Referral Bonuses: Earn rewards for bringing great talent to the team. 

• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts. 

Personal & Professional Development 

• Comprehensive Onboarding: Feel supported and prepared from day one. 

• Ongoing Learning: Tailored training programs to help you grow your skills and career. 

• Career Pathing: Clear, defined progression opportunities. 

• Hawthorne Cares Fund: Financial assistance available for unexpected emergencies. 

• Celebrate Success: Participate in annual Sales Rally events and contests. 

• Education Reimbursement: We invest in your continued learning. 

Health & Wellness Benefits 

• Medical & Vision: Comprehensive plans designed for peace of mind. 

• Dental & Life Insurance: 100% company-paid coverage. 

• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most. 

• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere. 

• Wellness Incentives: Earn rewards for taking care of your health. 

• Short-Term & Long-Term Disability Plan: Added protection for life’s unexpected moments. 

• Leave Bank: Additional paid time off during medical emergencies or natural disasters. 

• Fitness Reimbursement: Cash toward your gym or fitness membership. 

• Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value). 

• New Parent Perk: One year of free diapers for growing families.* 

About Hawthorne 

Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas. 

Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization. 

The Enterprise Support Specialist at Checkr is a pivotal role that combines advanced problem-solving skills with a customer-centric approach. This position requires handling sensitive information with care, swiftly resolving complex issues, and maintaining high-quality support standards. As a subject matter expert, you'll guide team members, contribute to process improvements, and drive innovation in our support services. Your empathy, adaptability, and excellent communication skills will be crucial in delivering exceptional customer experiences that align with Checkr's mission of building a fairer future in the hiring industry. This role offers the opportunity to make a significant impact on our operations while fostering a culture of excellence in customer support.

What you'll do:

• Handle high volumes of customer inquiries via various channels with professionalism
• Deliver exceptional, personalized customer service
• Swiftly resolve complex issues while maintaining quality and meeting deadlines
• Serve as a Subject Matter Expert on products, features, and common issues for your customer portfolio
• Proactively identify and implement operational gaps that impact customer experience 
• Contribute to team knowledge base and training materials for a specialized group of accounts
• Collaborate with cross-functional teams to resolve complex issues
• Maintain strong relationships with key stakeholders, including our Sales, Customer Success, Implementations, Shared Services, and Escalations groups to proactively identify unique customer requirements for our Enterprise and Strategic accounts
• Stay up-to-date with product knowledge and industry trends
• Meet or exceed performance metrics and quality standards
• Support new business initiatives to improve customer and agent experiences
• Handle sensitive information with utmost care and confidentiality
• Generate regular reports on customer issues, trends, candidate outreach, and general support performance
• Serve as a Point of Contact for new onboarding customers and maintain relationship that includes reporting, insights to Success teams, and informing internal team of updates
• Conduct in-depth research to resolve complex customer inquiries
• Analyze data to identify patterns and suggest improvements in support processes
• Assist other Support teams as needed by the business

What you bring:

• 3+ years of experience in a customer-facing role
• Strong written and verbal communication skills
•  Advanced problem-solving and critical thinking abilities
•  Excellent analytical skills to identify root causes and deliver effective solutions
•  Proven track record of handling complex customer inquiries efficiently
•  Ability to navigate ambiguous scenarios and think creatively
•  Customer-centric mindset with high empathy and adaptability
•  Proficiency in CRM systems, support tools, and chat systems
•  Experience in maintaining and improving knowledge bases
•  Familiarity with FCRA standards and compliance (or willingness to learn)
•  Ability to thrive in a fast-paced, ever-changing environment
•  Strong multitasking skills and effective time management
•  Passion for continuous learning and process improvement
•  Comfortable with technology and able to adapt to new tools quickly
•  Strong research skills and attention to detail
•  Ability to synthesize complex information and present findings clearly
•  Team player with a positive attitude and willingness to learn
•  Experience mentoring or guiding team members (preferred)
•  Proficiency in data analysis and reporting tools (preferred)
•  High school diploma or equivalent; Associate's degree preferred
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to 25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

#LI-AG1 

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.

In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.

What you'll do

• Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
• Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
• Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
• Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
• Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
• Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
• Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
• Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision

What we're looking for

• 10+ years of experience in operations, enablement, go-to-market, or a related function
• 3+ years managing multi-disciplinary teams
• Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
• Deep experience owning or overseeing learning & development, launch operations, or marketing functions
• Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
• Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
• Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
• Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
• Background including both operator-facing and internal enablement across different audiences

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Vice President of Operations Enablement to build the connective tissue that makes our operators, partners, and internal teams more effective. Reporting directly to the SVP of Central Ops, you will sit at the intersection of strategy and execution, translating a complex, rapidly evolving business into the processes, programs, and playbooks that let Metropolis operate at scale. You are a senior leader who has built from the ground up before and knows what it takes to drive operator adoption and team readiness in a fast-paced environment.

In this role, you will lead and develop three high-impact teams—Learning, Launch, and Marketing—aligning their roadmaps to the broader goals of Central Ops. You will architect the frameworks and tools that drive go-to-market execution, partner cross-functionally with Product, Sales, and Operations to close capability gaps, and establish the reporting infrastructure needed to track enablement effectiveness.

What you'll do

• Lead and develop three high-impact teams — Learning, Launch, and Marketing — aligning their roadmaps and outputs to the broader goals of Central Ops and the business
• Architect and own the enablement strategy, including the frameworks, programs, and tools that drive operator adoption, team readiness, and go-to-market execution
• Partner cross-functionally with Product, Sales, and Operations to identify gaps in capability, process, or knowledge and build solutions that close them at scale
• Establish metrics and reporting infrastructure to track enablement effectiveness, using data to continuously iterate and improve what your teams deliver
• Lead the design and execution of launch programs that bring new markets, features, and products to life with speed and consistency
• Build and manage a learning function that onboards, trains, and continuously develops operators and internal stakeholders at every stage of the lifecycle
• Shape the marketing function within your team to produce content, campaigns, and materials that enable operators and drive platform engagement
• Serve as a senior leader within Central Ops, contributing to organizational planning, headcount decisions, and the team's long-term vision

What we're looking for

• 10+ years of experience in operations, enablement, go-to-market, or a related function
• 3+ years managing multi-disciplinary teams
• Proven track record of building processes and systems in a high-growth startup or scale-up environment while operating with ambiguity
• Deep experience owning or overseeing learning & development, launch operations, or marketing functions
• Design programs as a systems thinker to ensure solutions scale and prevent recurring problems
• Act as an excellent communicator and cross-functional partner who earns trust quickly and influences without authority
• Demonstrate the ability to hire, develop, and retain top talent across different functions and team cultures
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus:

• Experience at a marketplace, mobility, proptech, or infrastructure company enabling a complex external operator or partner base
• Familiarity with building or scaling a learning management system (LMS), enablement platform, or knowledge base
• Background including both operator-facing and internal enablement across different audiences

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $170,000.00 USD to $200,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-DL1 #LI-Hybrid

The Sr. Water Quality Client Solutions Manager (WQCSM) is responsible for selling advisory services, construction, and design-build water quality projects. The position is vital to the region’s sales and business development function and actively promotes RES’ solutions across the Southeast, including Tennessee, North Carolina, South Carolina and Georgia.  This position can be based in Raleigh, NC, Charlotte, NC, Athens, GA, Charleston, SC, Nashville, TN, or an alternative / remote location within the Southeast may be considered.

The candidate will possess in-depth knowledge of water quality regulations and ecological restoration practices as they pertain to improving water quality, and will have experience in business development/sales, project development, and delivery, particularly in integrated or alternative delivery methods (e.g., design-build, pay-for-performance). This role collaborates with clients in early sales efforts to understand their water quality issues.  The WQCSM coordinates with internal and external project team members to win business, execute projects, and drive growth in this sector. Key candidates will have experience with proposal writing/development, project discovery, advancing projects through a complex, lengthy sales process, and concept development.

The WQCSM works with the National Water Solutions Team to market watershed-scale integrated delivery projects in water quality and resilience directly to prospects and clients across the United States. The position is vital to the company’s strategic vision for landscape-scale restoration.

Responsibilities

• Achieve a defined annual sales target that enables RES to achieve its strategic growth plan
• Prospect and develop a sales pipeline of 4x to goal and drive growth in the core business and emerging strategic solutions
• Lead multi-disciplinary teams in the RES sales process to market its solutions to a list of target clients, to include working with RES’ marketing and proposal teams.
• Position RES as a strategic advisor that monitors relevant client issues and engages with innovative solutions
• Attend and speak at conferences and trade groups, and identify other external leadership roles to elevate brand awareness for RES and drive lead generation 
• Monitor and share feedback about changes in customer behavior and preferences so RES can actively refine its offering

We would like to talk to you if you have many of the following:

• BA/BS Biology, Environmental Science, Geology, Hydrology, Engineering, Agricultural Science, or similar Science
• Three or more years of Regulatory or Environmental consulting experience as a “seller-doer” responsible for leading the pursuit and delivery of projects
• Demonstrated existing relationships with public agencies and regulators, private developers, consulting and engineering firms, non-profits, and academia within the Southeast
• Demonstrated ability to sell to multiple stakeholders and create a consensus that enables a commercial booking
• Experience in the review and preparation of regulatory documents and deliverables, and responding to agency comments
• Advanced understanding of and experience with relevant environmental regulations and permits/approvals (e.g. CWA 404/402/401, NWP/IP, NPDES, ESA)
• Sound understanding of restoration design principles, approaches, and supporting technical information, such as engineering design plans, functional calculations, and ecological data
• Able to independently access state and federal databases to extract specific information and interpret and communicate the results of data collected
• Ability to travel up to 50% of your time, business depending

What will make you stand out?

• Strong familiarity with GIS capabilities and functions.
• Exposure to estimating, scheduling, and budget development for project delivery
• Experience leading a multidisciplinary team in a defined sales process to win projects
• Advanced Degree or additional qualifications in Project Management, such as Project Management Professional, that indicate an ability to work with multi-disciplinary teams
• Relevant ecological restoration certifications, such as Professional Wetlands Scientist, Wetland Professional in Training, Certified Ecological Restoration Practitioner, or a similar credential
• Experience with grant writing or working on grant-funded projects, including federal, state, or other funding sources, is highly desirable.

RES is seeking a Client Solutions Manager that will market integrated delivery projects directly to prospects and clients in mitigation, water quality, and resilience. The position is vital to the region’s sales and business development function and promotes RES solutions throughout the Southeast region. You’ll serve as the face of RES to clients, agencies, and industry partners, helping identify and close opportunities for ecological restoration, water quality, and resilience solutions. This role blends relationship-building, strategic planning, and technical insight to position RES as a trusted advisor and industry leader. The position can be located in Nashville, TN or remotely in the state of Tennessee. 

Why You’ll Love This Job

• You’ll be on the front lines of delivering real environmental results—through deals that matter.
• You’ll collaborate with dynamic internal teams—from design and regulatory to finance and construction—to bring projects to life.
• You’ll grow your professional network while engaging public agencies, private developers, consultants, and non-profits.
• You’ll represent RES at conferences and industry forums, becoming a key voice in restoration innovation

A Day in the Life

You’ll work closely with land, regulatory, design, and project teams to pursue and win business opportunities in your assigned market. This includes identifying qualified leads, managing external relationships, and leading proposal development and deal structuring. You’ll track permitting timelines, understand deal components, manage cross-functional resources, and represent RES during key client meetings and industry events.

From guiding internal teams on project pursuit strategy to presenting financial summaries to clients, you’ll be the connector between RES capabilities and market opportunities—bringing deals from idea to execution.

Expect to travel regionally to visit project sites, meet with regulators and clients, and represent RES at conferences and partner events.

We would love to talk to you if you have many of the following:

• BS/BA in Environmental Science, Business, Engineering, or related field
• 3+ years of experience in a related industry, dealing with complex solutions with multi-year sales cycle and multiple stakeholders
• Experience assessing and managing project timelines, identifying risks, and aligning teams to meet deliverables
• Experience interpreting financial models and communicating financial health of deals
• Experience with contracts and key provisions; legal awareness in deal structuring

You will thrive in this position if you:

• Love building lasting relationships and solving complex client challenges
• Are comfortable presenting to both technical and non-technical audiences
• Communicate clearly in writing and in person—and know when to bring in the right internal experts
• Can read the room, adapt your approach, and keep pushing forward with resilience and urgency

What Will Make You Stand Out

• Experience with relevant environmental regulations and permits/approvals (e.g. CWA 404/402/401, NWP/IP, NPDES, ESA)
• PMP or advanced training in project or deal management
• Knowledge of stream/wetland design and construction methods
• Relationships with local, state, and federal regulators in your region
• Experience in the review and preparation of regulatory documents and deliverables and responding to agency comments
• Experience with science, design and/or construction of wetlands

Retail Store Manager  

Job Type: Full Time 

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights. 

Who You Are: 

As a Store Manager at Curaleaf, you will lead the store’s financial success and operational excellence while aligning your team with Curaleaf’s mission, vision, and values. You will be responsible for managing all aspects of store performance, including profitability, adapting to business trends, and overseeing financial management. The Store Manager will also be responsible for attracting, onboarding, and developing top talent; creating a strong pipeline for succession planning, and fostering a culture of continuous growth and improvement. 

A Store Manager at Curaleaf acts as a brand ambassador, educating customers about Curaleaf’s products while leading a collaborative team-selling environment. Your leadership will inspire your team to exceed sales goals, deliver exceptional customer service, and support the overall growth of the business. 

What You’ll Do: 

• Empower your team to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs). 
• Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations.
• Train, mentor, and develop your team, leveraging individual strengths and fostering growth opportunities. 
• Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently. 
• Oversee P&L, strategically driving revenue growth and improving store efficiency. Identify underperforming areas and implement solutions using company programs and tools. 
• Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results. 
• Ensure operational excellence by delegating tasks effectively, maintaining clear brand messaging, and upholding company standards. 
• Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape. 
• Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations. 
• Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently. 
• Travel Requirements: 10% - 25%.
• Perform other duties as assigned.