As a Data Engineer on our BI team, you’ll be a key player in Motive’s growth, delivering the data infrastructure for the AI era. You’ll act as the essential link between complex data and key business domains, delivering the high-quality datasets and semantic models that drive global strategy. This is an exciting opportunity to implement cutting-edge tooling, leverage AI to enhance your workflow, and master a modern data stack in a fast-evolving environment.

This is the perfect role for a "jack of all trades" data practitioner. You’ll design data models, build robust pipelines, manage DevOps and automated systems, and implement AI-driven data tooling. You’ll even get your hands dirty building dashboards and performing deep-dive analysis. If you love working full-stack and owning the entire data lifecycle, you’ll love this role.

What You'll Do:

• Collaborate & Strategize: Partner closely with business stakeholders to understand their challenges and design end-to-end architecture that solves complex business problems.
• Build & Maintain Data Models: Design, develop, and own robust, efficient, and scalable data models in Snowflake and Iceberg using dbt and advanced SQL.
• Orchestrate & Automate: Build and manage reliable data pipelines and CI/CD workflows using tools like Airflow, Python, and Terraform to ensure data is fresh, trustworthy, and infrastructure is version-controlled.
• Champion Data Quality: Implement rigorous testing, documentation, and data governance practices to maintain a single source of truth.
• Enable Analytics & Workflows: Act as the Product Owner and Tech Lead for your data domains, taking responsibility for the end-to-end data product delivery– from raw ingestion to data models enabling analytics and data apps in tools like Tableau and Retool.
• Innovate with AI: Help us build our next-generation data infrastructure by integrating AI capabilities (like Snowflake Cortex AI) to democratize analytics and empower the business.
• Architect Observability: Implement monitoring and alerting frameworks (e.g., dbt packages or  Monte Carlo monitors) to proactively catch "silent" data failures before stakeholders do.

What We're Looking For:

• 6+ years of experience in Analytics Engineering, Data Engineering, or a similar role.
• Deep expertise in SQL and developing complex data models for analytical purposes (e.g., dimensional modeling).
• Hands-on experience with:
  • Data Warehousing: High proficiency in Snowflake (preferred) and experience with Open Table Formats like Iceberg.
  • Data Transformation: dbt
  • Orchestration & ETL: Airflow, Fivetran, Airbyte
  • Cloud Platform: AWS
  • Programming/Ingestion: Python
  • Infrastructure as Code: Terraform
  • AI-Augmented Development: Proficiency using AI coding assistants (Cursor, Copilot, or Claude) to accelerate development and automate routine tasks.
• A strong analytical mindset with a proven ability to solve ambiguous business problems with data.
• Excellent communication skills and experience working cross-functionally.
• Self-starter with the ability to self-project manage work
• A user focus with the ability to understand how a data consumer will use the data products you build

Bonus Points (Nice-to-Haves)

• Experience building semantic models for natural language querying
• Direct experience with advanced Snowflake features (e.g., Snowpark, Cortex AI).
• Experience building visualizations and dashboards in tools like Tableau,  Retool, or Thoughtspot.

We're looking for an experienced Sr. Manager to help build out and manage end-to-end execution of complex deals and streamlined approval processes within our Americas and Enterprise business segment. You will guide and establish a deal strategy, invent and simplify deal process and workflow, and get your hands dirty as a subject matter expert providing outstanding customer service and thought leadership to Account Executives, Customer Success Managers, line of business managers and other stakeholders across the go-to-market organization. You will provide agreement structuring and guidance and prepare tailored contractual packages for customers. You will contribute to scalability and efficiency gains in internal processes that impact the overall customer experience and contribute to the company’s overall Sales and Customer Success strategy.

What You'll Do:

• Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate deal composition and approvals, including exception escalation and management, historical account overview, pre-sales objection handling, and account management support
• Make quantitative and qualitative recommendations to executive management on deal structures and approvals
• Serve as a subject matter expert to ensure timely and accurate deal execution throughout the sales cycle, including evaluating discounts and approval policies and all revenue recognition rules adherence. 
• Serve as the deal’s internal quarterback, working to resolve open items related to terms and condition issues that impact our stakeholders, and topics related to order processing and management
• Optimize and manage a continuous deal pipeline by ensuring Sales follows Deal Desk guidelines and continuously revise Deal Desk processes to streamline the sales experience
• Develop a holistic understanding of the various components of Motive’s business and be able to apply the multidisciplinary thinking to all your analysis and execution

What We're Looking For:

• 5+ years of Deal Desk/operations experience in high-growth technology companies in go-to-market functions like sales, marketing, customer success, and operations
• Experience working with Enterprise and various segments across a sales organization 
• Expert in Salesforce required; experience in Tableau a plus
• Strong Communicator. Exceptional verbal and written communication, interpersonal, teamwork, and customer service skills. 
• Able to work in ambiguous environments under tight and unpredictable timelines
• Ability to navigate through large companies and build and nurture relationships with all kinds of leaders and teams
• Ability to work with a Pacific Time (PT) overlap, with a strong preference for candidates residing in the PT time zone.

We are seeking a Partnership/Business Development Leader with a rare combination of deep domain expertise in payment systems and relentless intellectual curiosity to apply it to a new industry: the physical economy. This role is for someone who doesn't just understand the mechanics of money flow, but can truly see the matrix: from the moment a card is swiped or tapped to the intricate dance of backend software, processors, and issuers, including how costs and profits are distributed across the different players in the value chain.

We need you to take that foundational knowledge in credit card issuing and processing and deploy it as a force multiplier in business development discussions across the entire payments ecosystem. You will join a high-performing team, working directly with our Fuel Merchant Partnership lead who has already built a robust fuel merchant network. You will be a skilled and empathetic negotiator, focused on creating mutually beneficial partnerships by expertly balancing the right "gives and gets" for long-term success. Beyond the boardroom, you possess the energy and intellectual horsepower to master the complex world of fleet fuel, EV charging, and non-fuel purchases across varying global landscapes, starting with North America and Europe. If you are driven by the opportunity to continuously learn, broaden your experience, and apply your strategic mind to redefine an industry, this is your next career step.

This role will reside in the Product Partnership organization that rolls up to the Chief Product Officer. This is not a quota carrying position, but rather will be measured by achievement of the business objectives we define that will unlock new markets and financial services opportunities for Motive.

What You'll Do

• Develop and execute a comprehensive partnership strategy that strengthens the Motive Card platform by identifying and engaging with key financial technology and infrastructure providers.
• Lead new business development efforts to identify, negotiate, and secure strategic partnerships that drive value for all parties and accelerate the Motive Card roadmap.
• Collaborate closely with our Product and Engineering teams to translate our partnership strategy into an actionable roadmap, ensuring seamless integration of new partner services.
• Thoughtfully consider how to align the Motive Card with the fuel merchant landscape, including retail and bulk fueling networks, to optimize spending and enhance the customer experience.
• Represent Motive externally, building deep relationships with senior leaders at potential partner organizations and negotiating business terms that support our long-term vision.
• Support Motive sellers by providing them with the necessary tools and knowledge to effectively position the Motive Card and its partner ecosystem.
• Present your point of view to internal cross-functional stakeholders to build consensus and influence the direction of our partnership program.

What We're Looking For

• A minimum of 8 years of experience in business development, strategic partnerships, or partner management.
• Demonstrated experience in negotiating and managing complex partnerships.
• Proven understanding of the payments industry, including experience with card issuing, processors, acquirers, merchants, and payment networks. Understand the distribution of interchange, acquiring fees, etc across the retail ecosystem. retail fuel merchants or private fueling networks.
• Experience with fuel merchant partnerships is a strong plus.
• Proven ability to work collaboratively across product, sales, and engineering teams to drive alignment and execution.
• An organizational bridge builder who knows how to quickly build momentum and influence without authority.
• Strong strategic and analytical skills, with a track record of using data to inform decisions and investments.
• A strong bias-to-action and tremendous work ethic.
• Ability to travel in the U.S. and abroad. Travel is roughly 10-15%, typically to start partnerships then most coordination with partners can be remote.

We are seeking a Partnership/Business Development Leader with a rare combination of deep domain expertise in payment systems and relentless intellectual curiosity to apply it to a new industry: the physical economy. This role is for someone who doesn't just understand the mechanics of money flow, but can truly see the matrix: from the moment a card is swiped or tapped to the intricate dance of backend software, processors, and issuers, including how costs and profits are distributed across the different players in the value chain.

We need you to take that foundational knowledge in credit card issuing and processing and deploy it as a force multiplier in business development discussions across the entire payments ecosystem. You will join a high-performing team, working directly with our Fuel Merchant Partnership lead who has already built a robust fuel merchant network. You will be a skilled and empathetic negotiator, focused on creating mutually beneficial partnerships by expertly balancing the right "gives and gets" for long-term success. Beyond the boardroom, you possess the energy and intellectual horsepower to master the complex world of fleet fuel, EV charging, and non-fuel purchases across varying global landscapes, starting with North America and Europe. If you are driven by the opportunity to continuously learn, broaden your experience, and apply your strategic mind to redefine an industry, this is your next career step.

This role will reside in the Product Partnership organization that rolls up to the Chief Product Officer. This is not a quota carrying position, but rather will be measured by achievement of the business objectives we define that will unlock new markets and financial services opportunities for Motive.

What You'll Do

• Develop and execute a comprehensive partnership strategy that strengthens the Motive Card platform by identifying and engaging with key financial technology and infrastructure providers.
• Lead new business development efforts to identify, negotiate, and secure strategic partnerships that drive value for all parties and accelerate the Motive Card roadmap.
• Collaborate closely with our Product and Engineering teams to translate our partnership strategy into an actionable roadmap, ensuring seamless integration of new partner services.
• Thoughtfully consider how to align the Motive Card with the fuel merchant landscape, including retail and bulk fueling networks, to optimize spending and enhance the customer experience.
• Represent Motive externally, building deep relationships with senior leaders at potential partner organizations and negotiating business terms that support our long-term vision.
• Support Motive sellers by providing them with the necessary tools and knowledge to effectively position the Motive Card and its partner ecosystem.
• Present your point of view to internal cross-functional stakeholders to build consensus and influence the direction of our partnership program.

What We're Looking For

• A minimum of 8 years of experience in business development, strategic partnerships, or partner management.
• Demonstrated experience in negotiating and managing complex partnerships.
• Proven understanding of the payments industry, including experience with card issuing, processors, acquirers, merchants, and payment networks. Understand the distribution of interchange, acquiring fees, etc across the retail ecosystem. retail fuel merchants or private fueling networks.
• Experience with fuel merchant partnerships is a strong plus.
• Proven ability to work collaboratively across product, sales, and engineering teams to drive alignment and execution.
• An organizational bridge builder who knows how to quickly build momentum and influence without authority.
• Strong strategic and analytical skills, with a track record of using data to inform decisions and investments.
• A strong bias-to-action and tremendous work ethic.
• Ability to travel in the U.S. and abroad. Travel is roughly 10-15%, typically to start partnerships then most coordination with partners can be remote.

About The Role

Motive is investing deeply in AI cameras and video safety as the physical backbone of our platform. Our Vision & Safety product line, powered by our flagship AI cameras, is the core engine for our industry-leading Safety and Fleet software suite, representing one of the largest and most strategic growth opportunities in the portfolio. We help customers prevent accidents, protect their drivers, and manage their fleets using high-performance, AI-powered cameras, advanced computer vision, and in-cab alerting technology.

As the Principal/Director Product Manager, Connected Devices (Vision & Safety), you will be the dedicated product leader for the device and firmware surface area of this critical line. You will own the vision, strategy, and execution for our category-defining connected camera products, including the flagship AI Dashcam+ and AI Omnicam. Responsible for defining the next generation of intelligent edge devices and ensuring the 1M+ devices already in the field perform flawlessly, your work is the literal foundation for our Safety and Fleet software suite offerings, shaping and heavily influencing the entire product roadmap wherever the bits meet the atoms. You are the "CEO of the Product."

This is a deeply cross-functional role at the intersection of physical systems and cutting-edge Artificial Intelligence. You will operate as a peer to Electrical Engineering, Embedded/Firmware, Mechanical, AI/ML, Quality, Manufacturing, Supply Chain, and TPM, and collaborate with the software, cloud, and mobile teams that consume device data. The ideal candidate is a technically fluent product leader who thrives in ambiguity, is energized by the discipline of hardware development, and can move confidently between a silicon roadmap, regulatory certification, firmware releases, and customer safety workflows.

What You'll Do

• Own the vision and execution of our AI-powered vision & safety hardware and the corresponding software and firmware capabilities.
• Set and articulate the product's vision, and gain buy-in from our CEO, CPO, CTO, and VP Connected Devices.
• Drive New Product Introductions (NPIs) from ideation through implementation and launch, focusing on excellent execution across hardware, firmware, web, and mobile platforms.
• Make the hard trade-offs across AI computing, installation experience, form factor, battery, and connectivity to deliver a winning safety solution that aligns with business outcomes.
• Define and prioritize firmware features that extend the value of over 1M+ hardware devices in the field by optimizing user experience, connectivity resilience, AI model deployment, and fleet-level observability.
• Write strong PRDs and technical specs that frame the problem, the constraints, and the decisions, ensuring alignment across Hardware, Firmware, Mechanical, Quality, Manufacturing, Supply Chain, and TPM.
• Collaborate across multiple product, engineering, and go-to-market teams to ship the products that our customers love.
• Define and analyze performance metrics to measure the success of our products in the market, including AI detection accuracy, driver coaching effectiveness, and device reliability (RMA and field failure rates).
• Drive go-to-market readiness by partnering with Product Marketing, Sales, Customer Success, Support, and Install on positioning, enablement, and rollout planning for every NPI and major feature release.

What We're Looking For

• 7+ years of product management experience, with meaningful time shipping camera/video/CV products from concept to launch and sustaining them through post-launch iteration.
• Proven ownership of at least one full hardware NPI that reached material volume (ideally 100K+ units).
• Strong technical fluency in full-stack IoT products, embedded systems, and expertise in developing software features on mobile or cloud platforms.
• Deep familiarity with Edge AI and camera technology, telematics, cellular-connected devices, GPS systems, low-power wireless technologies like Bluetooth Low Energy, and/or automotive protocols such as CAN, OBD-II, J1939.
• Demonstrated ability to lead ambiguous, cross-functional initiatives and influence roadmaps across engineering, operations, and GTM without direct authority.
• High “EQ” and the ability to handle multiple competing priorities and tight deadlines in a fast-paced environment.
• Customer empathy paired with data fluency — you work diligently to understand customers' mindsets and use data to prioritize ruthlessly.
• Excellent written and verbal communication, with the ability to move fluently between executives, hardware/firmware engineers, GTM teams, and customers.
• Trailblazer mindset — humble, kind, and open to learning new stuff, with a strong bias to action (aka hustle) and a willingness to commit and disagree productively.
• BA/BS in Electrical Engineering/Computer Science/Industrial Design/Mechanical Engineering/Embedded Systems, or a related technical field or equivalent practical experience.
• Bonus Points:
  • Experience launching cellular-connected video devices or other complex IoT products at scale.
  • Experience owning AI/ML model deployment and performance metrics on edge devices.
  • Background in fleet safety, telematics, or automotive technology.

About the Role:

We are seeking a highly organized and proactive Executive Assistant to support our executive leadership. This role requires a high level of discretion, strong attention to detail, and the ability to operate effectively in a fast-paced, high-growth environment.

You will play a key role in enabling executive productivity and ensuring smooth day-to-day operations, while acting as a trusted partner to leadership.

What You'll Do:

• Manage and maintain executive calendars, including scheduling, prioritization, and coordination across stakeholders
• Anticipate executive needs and act ahead of requests, preparing materials and context in advance
• Coordinate complex travel arrangements, including itineraries, bookings, and logistics for meetings and events
• Act as a primary point of contact between executives and internal/external stakeholders
• Coordinate across time zones and manage complex scheduling constraints with senior stakeholders 
• Manage high-priority and time-sensitive requests, exercising strong judgment and discretion
• Plan and execute team offsites, meetings, and events
• Support special projects and cross-functional initiatives as needed
• Maintain organizational documents such as org charts and distribution lists
• Uphold a high level of confidentiality and professionalism at all times

What We're Looking For:

• 5-8+ years of experience as an Executive Assistant, preferably in a fast-paced or startup environment
• Strong written and verbal communication skills
• Excellent time management and organizational abilities
• High attention to detail and ability to manage multiple priorities
• Comfortable working under pressure and adapting to changing priorities
• Ability to handle interruptions while maintaining focus and follow-through
• High level of discretion and confidentiality
• Proficiency in Microsoft Excel and PowerPoint
• Strong judgment and ability to prioritize effectively

Timings: US Pacific time - 7 AM (PT)  to 4 PM (PT)

About the Role

We are seeking a highly organized and proactive Executive Assistant to support our executive leadership. This role requires a high level of discretion, strong attention to detail, and the ability to operate effectively in a fast-paced, high-growth environment.

You will play a key role in enabling executive productivity and ensuring smooth day-to-day operations, while acting as a trusted partner to leadership.

Key Responsibilities

• Manage and maintain executive calendars, including scheduling, prioritization, and coordination across stakeholders
• Anticipate executive needs and act ahead of requests, preparing materials and context in advance
• Coordinate complex travel arrangements, including itineraries, bookings, and logistics for meetings and events
• Act as a primary point of contact between executives and internal/external stakeholders
• Coordinate across time zones and manage complex scheduling constraints with senior stakeholders 
• Manage high-priority and time-sensitive requests, exercising strong judgment and discretion
• Plan and execute team offsites, meetings, and events
• Support special projects and cross-functional initiatives as needed
• Maintain organizational documents such as org charts and distribution lists
• Uphold a high level of confidentiality and professionalism at all times

Qualifications

• 8+ years of experience in a similar role
• Previous experience as an Executive Assistant, preferably in a fast-paced or startup environment
• Strong written and verbal communication skills
• Excellent time management and organizational abilities
• High attention to detail and ability to manage multiple priorities
• Comfortable working under pressure and adapting to changing priorities
• Ability to handle interruptions while maintaining focus and follow-through
• High level of discretion and confidentiality
• Proficiency in Microsoft Excel and PowerPoint
• Strong judgment and ability to prioritize effectively

As an Enterprise Account Executive at Motive, you are responsible for developing and closing business with prospects. You will sell into the most impactful companies in Canada that power the physical economy. We are seizing the opportunity created by our strong product positioning in the market by heavily investing across all Go-To-Market (GTM) teams within our Enterprise segment. You will lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive. 

Our Enterprise Account Executives sell across multiple industries, including trucking, oil & gas, construction, agriculture, manufacturing, consumer transit, or any other business that requires a fleet of vehicles. You are receptive to feedback, have a willingness to learn, a strong technical aptitude, and a high attention to detail. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality. 

What You'll Do:

• Prospect and win new Enterprise business through developing key executive relationships within key prospects to drive expansion of that business with all key accounts, growing share of wallet through developing a deep understanding of each client’s business and identifying opportunities for additional collaboration
• Harness key Executive relationships to ensure RFP wins and grow contractual-based business
• Partner with the balance of your account team and leverage customer analytics and other available resources to optimize buying decisions
• Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions
• Work with technical resources to display to prospects the power of integrations & how our partner ecosystem increases the value of our hardware and software 
• Effectively plan to meet and exceed your ongoing business goals and revenue quotas
• Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business
• Constantly study and deepen understanding of market trends to enable consultative insight

About You:

• You have deep Enterprise sales experience partnering with F1000 clients
  • 5+ years of SaaS or industry relevant Enterprise field sales experience required
  • Telematics, SaaS, and Logistics experience a plus
• You show a strong track record of exceeding quotas and rapidly growing your book over time backed up by data 
• You have an ability to build rapport with executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver 
• You show a history of working independently with a data-driven mindset for charting a path to short, medium, and long-term sales goals 
• You have best-in-class communication skills, with the ability to successfully convey key value propositions and quick manage objections 

About the Role

We’re hiring an Installation Services Manager – Mexico to own end-to-end installation outcomes across a hybrid delivery model: internal installers and third-party installation partners. This role will evolve the operating model, establish a performance system, and drive cross-functional execution so customers receive predictable, high-quality deployments at scale.

You’ll work closely with Implementation, Support, Product, Engineering, Finance, and external partners to improve on-time completion, first-time-right quality, and cost-to-serve—while ensuring all installer channels operate to one consistent standard.

What You’ll Do

Own Installation Performance End-to-End

• Define and evolve Mexico’s installation operating model, including service tiers, SLAs, coverage strategy, and decision rules for internal installers vs. partners.
  
  
• Build capacity and demand plans (forecasting, regional coverage, surge planning).
  
  
• Establish and uphold a single set of standards for quality, documentation, and customer experience across all installer channels.
  
  

Drive Execution

• Lead Mexico’s installation intake and prioritization cadence with key stakeholders to ensure the right work is matched to the right resources.
  
  
• Coordinate readiness across Sales, Implementation, Support, Product, and installers to reduce delays, missed appointments, and rework.
  
  
• Partner with Sales and key stakeholders on complex rollouts to align milestones, dependencies, and customer outcomes.
  
  

Build the Quality Improvement Loop

• Own quality enforcement across Mexico: job sheet accuracy, documentation compliance, photo standards, verification processes, and post-install defect reduction.
  
  
• Identify root causes (process gaps, training needs, SOP clarity, tooling issues, hardware readiness) and drive durable cross-functional fixes.
  
  
• Maintain and continuously improve SOPs, checklists, and enablement resources to keep installers and partners current on products and standards.
  
  

Manage and Scale the Installation Partner Portfolio

• Manage day-to-day relationships with installation partners supporting Mexico (overflow coverage, geographic gaps, specialized work).
  
  
• Lead partner onboarding, enablement, and certification to company standards.
  
  
• Drive partner performance through scorecards, corrective action plans, and Quarterly Business Reviews (QBRs).
  
  

Own Escalations and Incident Management

• Lead escalations across quality, scheduling, documentation, and customer experience - regardless of delivery channel.
  
  
• Coordinate triage and cross-functional communication to ensure timely customer updates and prevention actions.
  
  
• Track trends and drive systemic improvements to reduce repeat issues.
  
  

Build Operating Cadence, Reporting, and Cost Visibility

• Define and manage key performance dashboards (on-time completion, first-time-right, rework, cancellations, documentation compliance, escalation aging).
  
  
• Run a consistent operating rhythm (weekly reviews, monthly deep dives, QBR inputs) with clear actions and accountability.
  
  
• Partner with Install Partner Operations and Finance to improve PO/invoice hygiene, cost controls, and payment accuracy.
  
  

What We’re Looking For

• 5+ years of experience in operations, field services, program management, partner/marketplace operations, or customer operations in an environment with fulfillment/dispatch and cross-functional dependencies.
  
  
• Experience designing and running operational mechanisms: forecasting, capacity planning, SLAs, KPI systems, and operating cadences (WBR/QBR).
  
  
• Experience managing third-party partners or service providers, including onboarding, enablement, performance management, and escalation handling.
  
  
• Strong stakeholder management skills—able to drive outcomes across teams without direct authority.
  
  
• Analytical fluency: able to translate data into insights and action (Google Sheets/Excel; Google Slides/PowerPoint).
  
  
• Strong written and verbal communication skills in English.
  
  

Preferred

• Experience with telematics, hardware deployments, fleet operations, or installation quality programs.
  
  
• Experience operating a hybrid delivery model (internal teams + contractors/partners).
  
  
• Spanish fluency and/or experience working with Mexico-based operations.
  
  

What Success Looks Like

• Mexico installations become predictable, with clear SLAs, prioritization rules, and reliable scheduling outcomes.
  
  
• First-time-right quality and documentation compliance improve; rework and post-install issues decline.
  
  
• Escalations resolve faster and recur less due to durable root-cause fixes.
  
  
• Leadership has clear visibility into installation health through consistent reporting and operating cadence.

Who We Are: 

Motive builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust Motive’s integrated platform to power their operations, prevent accidents and reduce costs.  

At Motive, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. Motive is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.

About the Role: 

Motive is seeking an experienced Senior Technical Account Manager (TAM) to join our Global Technical Support organization, providing white-glove service and strategic technical leadership to our premier customers. In this role, you will bridge the gap between relationship management and high-level problem solving, proactively auditing account health while mentoring Technical Support Engineers within your segment.

You will serve as a strategic partner to your customers, overseeing environment health through feature consultations, expedited escalations, and tailored training recommendations. With a relentless focus on root-cause analysis, you excel at resolving obscure technical challenges and translating those findings into actionable insights. By championing the customer’s voice across Support, Product, and Engineering, you will directly influence technical requirements and drive process improvements that redefine the customer experience.

What You’ll Do: 

• Account Ownership: Serve as the primary technical point of contact for Strategic, Enterprise, and Mid-Market accounts. Build and maintain proactive partnerships with technical contacts at assigned accounts. Create, maintain, and improve account-specific technical documentation.
• Strategic Oversight: Maintain a macro-level understanding of account business needs and support activities.
• Performance Standards: Exceed benchmarks for response quality, timeliness, and customer satisfaction.
• Proactive Programs: Operate and drive account health campaigns for your portfolio of customers. 
• Relationship Management: Build internal and external relationships to resolve technical issues across all organizational levels.
• Technical Problem Solving: Collaborate with Product and Engineering to implement hardware, data, or process fixes with minimal user disruption.
• Root Cause Analysis: Use data tools to trace inconsistencies and bugs, reporting findings to senior technical teams.
• Case Management: Own end-to-end resolution of escalated cases to ensure a premium customer experience.
• Issue Lifecycle Management: Own the troubleshooting, identification, and resolution process for all assigned customer issues.
• Release Readiness: Monitor upcoming product releases to ensure seamless transitions for customers. Advocate for customers in Motive beta programs.  
• Query Development: Create SQL-based queries to identify and address emerging technical issues.
• On-Call Support: Participate in rotations and provide off-hours assistance for upgrades and change management. 

What We’re Looking For: 

Professional Experience & Performance

• 1 to 2 years of experience in Technical Support with a permanent employment status.
• Demonstrated history as an exceptional performer with a proactive "above and beyond" mindset.

Communication & Collaboration

• Full professional fluency in spoken and written English.
• Exceptional communication skills across all mediums (written, live chat, video conference, and in-person).
• Ability to provide concise, high-impact updates to stakeholders and senior engineering teams during escalations.
• A collaborative partner capable of working effectively in a professional, cross-functional environment.

Technical Expertise

• Advanced analytical skills to trace complex issues across hardware, APIs, and databases, using tools like SQL and log parsing to identify root causes and implement scalable, proactive solutions.
• Systems & Infrastructure: Experience managing hardware fault analysis, firmware upgrades, and change management practices.
• Deep familiarity with Motive’s product suite, specifically focusing on Compliance, Asset, and Safety.
• Integrations: Familiarity with third-party systems, including Transportation Management (TMS) or similar platforms. 
• API Proficiency: Strong understanding of API-based troubleshooting (advanced expertise is a significant plus).
• Domain Knowledge (Desirable): Familiarity with telematics and fleet management solutions, specifically focusing on Compliance, Asset, and Safety.

Strategic Problem Solving

• Ability to identify technical trends and implement solutions that prevent field failures.
• Experience evaluating bespoke, highly complex custom configurations and their impact on user workflows.
• Strong analytical skills with the ability to manage critical escalations in high-pressure environments.

Education & Availability

• Background: Technical degree in Computer Science or Engineering preferred, or equivalent practical experience.
• Flexibility: Willingness to participate in an on-call rotation and work outside standard hours to facilitate customer upgrades.

• Email, Chat and Voice Support - Answer inbound inquiries coming through Motive’s support hotline, live chat feature or support email address during Pacific Standard Time business hours
• Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues
• System Evaluation - evaluate our existing tools and work with engineering to develop tools to enable this function to scale

• Natural instinct to empathize with users
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Comfortable with rotational shifts
• Strong technical and analytical skills
• Bachelor’s degree is required
• Internet requirement of at least 50 Mbps wired internet connection

What You'll Do:

• Participate fully in the Solutions Engineering Academy bootcamp, mastering core product knowledge, sales methodologies, and demonstration techniques.
• Shadow and support the Commercial sales team throughout the sales cycle, including discovery calls and technical discussions, in preparation for a client-facing role.
• Conduct internal practice demonstrations of the Motive product offering, effectively showcasing our core value proposition, specifically the capabilities driven by Artificial Intelligence and Machine Learning.
• Develop expertise in Motive's integrated platform, spanning IoT hardware (in-vehicle devices, sensors), cloud-based data aggregation, and AI/ML features that automate complex operational workflows.
• Learn to successfully match customer pain points and requirements to proposed solutions, articulating clear business benefits and foundational return on investment (ROI).
• Rapidly become a subject matter expert on Motive’s current product offering and future roadmap.
• Collaborate closely with the Product Team to provide feedback from the field and assist with training on new feature releases.
• Act as a technical liaison during the training phase between the sales team and various internal organizations, including Product, Engineering, and Customer Success, ensuring seamless information flow.
• Prepare and deliver technical presentations and mock proposals that clearly articulate the value and functionality of Motive's solutions.

What We're Looking For:

• Bachelor's Degree required
• 0-1 years of professional experience. Internship experience in a pre-sales, technical support, or customer-facing role is a significant plus.
• A strong desire and ability to quickly learn complex SaaS and hardware solutions, paired with a genuine interest in experimenting with and understanding how AI/ML models and IoT devices operate in real-world environments.
• Excellent communication skills, both verbal and written, with the ability to explain complex technical concepts in an understandable way.
• Proven analytical and problem-solving skills, with the ability to understand customer challenges and propose effective technical solutions.
• The ability to quickly connect technical solution features to tangible business outcomes and value.
• A strong desire to learn, grow, and execute in a dynamic and fast-paced environment.
• Interest in the Transportation & Logistics industry is beneficial.

About the Role: 

Technical Support Engineers manage, track, diagnose, troubleshoot, and identify root causes for customers in Technical Support. They also train, educate, assist, and provide guidance to other employees within Support and across the company, as needed. An important aspect is to identify and alert the necessary stakeholders on larger issues and trends, and understand the magnitude and scope of the issues before escalating directly to the Technical Lead/Engineering. As a bilingual Technical Support Engineer, you will be responsible for providing support in both Spanish and English.

What You’ll Do: 

• Exceed customer expectations in terms of quality, timeliness, documentation, resolution, and customer experience.
• Resolve support issues related to Motive's products.
• Investigate the source of errors or bugs using the available data and tools. Report inconsistencies and bugs to the Technical Lead/Engineering through Jira.
• Assess the impact and prevalence of issues by analyzing the data to determine the root cause.
• Utilize tools developed by the engineering team to modify erroneous user/driver data for resolving technical support issues.
• Providing constructive feedback to Tier 1 agents for training purposes and assisting with technical questions
• Build trusting relationships with customers by communicating openly and interactively over the phone, chat, and email.

What We’re Looking For: 

• Bilingual: Fluent in speaking Spanish and English (US)
• Skilled in written communication (both Spanish and English)
• 2 -3 years of experience in Customer Support, technical support, or software development, preferably in customer-facing roles.
• Familiarity with the software development process and tools for a SAAS based product.
• Candidate must possess technical knowledge/troubleshooting skills, and a willingness to learn and excel
• The candidate should be able to perform an in-depth root cause analysis
• Basic knowledge of SQL and Python is a plus

About the Role: 

As an Install Coordinator at Motive, you will be a crucial link between our internal teams and external partners, ensuring the smooth execution of hardware installations for our customers. This role is heavily administrative, requiring meticulous attention to detail and strong organizational skills. You will be responsible for coordinating and managing installation assignments, managing documentation, and maintaining communication with all stakeholders to ensure that projects are completed on time and to the highest standard. Your ability to work during US business hours will be key in facilitating seamless collaboration across time zones.

What You’ll Do: 

• Pre-Sales Support: Collaborate with Sales and Solutions Consultants to understand customer requirements and ensure that installation plans align with the scope of work outlined in pre-sales agreements. Assist in the preparation of installation quotes and timelines, providing input on resource allocation and scheduling feasibility.
• Record Management: Ensure all pre-sales documentation, such as vehicle lists, is complete and accurate. Issue and maintain key documents like statements of work and project plans, providing install partners with the necessary resources and information for successful installations.
• Installation Coordination: Assess the scope of work to select the most suitable subcontractor(s) for the job. Serve as their main point of contact during the initial booking, providing all necessary records and answering any scoping questions to ensure successful job acceptance and completion in the field.
• Client Communication: Participate in customer calls to provide high-level information about the assignment of install partners and the initial project plan. Act as a liaison to ensure Sales, Solution Consultants, and clients are well-informed and confident before the Implementation Project Manager takes over.
• Project Transition: Prepare and provide the Implementation Project Manager with comprehensive information on the customer, including key documentation, and any relevant insights. Ensure a smooth transition by sharing all necessary details to facilitate effective project management and successful implementation.

What We’re Looking For: 

• Experience: 3-5 years of experience in project coordination, logistics, or a similar administrative role. Experience with hardware installations, trucking, logistics, or fleet management sectors is strongly preferred. 
• Organizational Skills: Exceptional organizational skills with the ability to manage multiple projects simultaneously and prioritize tasks effectively. Attention to detail and the ability to track and manage complex schedules is essential.
• Communication Skills: Strong written and verbal communication skills (English), with the ability to convey information clearly and professionally to both internal and external stakeholders. Experience in coordinating across different time zones is an advantage.
• Technical Acumen: A basic understanding of telematics, hardware installation, and software deployment. Ability to quickly learn and adapt to new technologies and tools.
• Problem-Solving Skills: Ability to anticipate potential issues during the installation process and proactively address them. Strong problem-solving skills and the ability to work under pressure to meet deadlines.
• CRM Proficiency: Familiarity with Salesforce or other CRM platforms for tracking installation progress and managing customer interactions. Ability to generate and interpret reports to inform decision-making.
• Education: A BA/BS degree in a related field is preferred, but equivalent professional experience will also be considered.

We’re seeking a Senior Product Designer to join our team. You’ll collaborate with a cross-functional technology and operations team to identify and understand customer problems and translate them into innovative and impactful solutions across our ecosystem of fleet and freight management products.

You will lead initiatives from concept through execution by leveraging your expertise in design methodologies, craft, and stakeholder communication. You will be a steward of quality by leveraging, defining, and evolving our design systems to achieve an effective, consistent and cohesive product experience across multiple touchpoints.

Responsibilities:

• Understand customer and business problems through research and data
• Own design problems end to end, from initial concept through execution and beyond
• Work with cross-functional peers to define, validate, and prioritize core use cases
• Identify and document key user journeys, workflows, and product opportunities
• Build alignment and articulate vision through strong storytelling and presentations
• Obsess over the details of interaction and interface design
• Become a key thought partner to your counterparts in product, engineering, and operations
• Partner with engineering to efficiently execute and QA implementation
• Ship, measure, and improve your designs based on quantitative and qualitative feedback
• Mentor other designers and contribute to the overall design culture of the company

Qualifications:

• 5+ years of experience in interaction and interface design
• Experience leading complex web or mobile projects with a cross-functional team
• Ability to generate detailed design concepts, documentation, and prototypes
• A design portfolio that showcases proficient design skills, product thinking, and problem-solving
• Experience working with or creating design systems and frameworks
• Demonstrate excellent written, verbal, and visual communication skills
• Ability to be comfortable with and navigate an industry undergoing disruption
• Unbounded curiosity and sense of adventure

The Opportunity

We’re looking for a Senior Manager of Product Design to lead and grow our design presence in Bangalore while contributing to key initiatives within our Fleet Management product domain.

This role is both hands-on and organizationally pivotal. You will lead a team of designers working within Fleet Management—spanning areas such as compliance, driver identification, and operational workflows—delivering intuitive, scalable experiences across web and mobile platforms.

In parallel, you will serve as a local design leader for South Asia, supporting and mentoring designers across teams—many of whom may report into different managers globally. You’ll play a critical role in strengthening design culture on the ground, elevating craft, and ensuring designers in the region feel supported, connected, and set up to succeed.

You will also be instrumental in building and scaling our design team in India, helping us attract and hire exceptional talent in a highly competitive market.

You’ll partner closely with product, engineering, and global design leadership to deliver high-impact outcomes—while also bringing modern, AI-powered design and development workflows into how we build products.

If you’re a design leader who thrives in ambiguity, enjoys staying close to the craft, and is excited about building both products and teams from the ground up, this role is for you.

What you’ll do

Product & Design Leadership (Fleet Management)

• Lead and support a team of designers contributing to our Fleet Management domain, including areas such as compliance, driver identification, and operational workflows.
• Drive high-quality, user-centered design solutions that simplify complex workflows for fleet managers, drivers, and operations teams.
• Partner with product and engineering to shape strategy, prioritize initiatives, and deliver impactful outcomes aligned with business goals.
• Own design execution end-to-end—from early framing and concepting through detailed design, validation, and iteration.
• Contribute to and evolve our design system to ensure consistency, scalability, and efficiency across platforms.

Regional Leadership (South Asia)

• Serve as the on-the-ground design leader in Bangalore, supporting designers across multiple teams in the region.
• Mentor and coach designers who may not directly report to you, helping elevate craft, execution quality, and career growth.
• Foster a strong, connected design culture in South Asia, including team rituals, critiques, and knowledge sharing.
• Act as a key connector between regional teams and global design leadership, ensuring alignment and strong collaboration.

Team Building & Hiring (India Focus)

• Build, mentor, and manage a high-performing team of product designers based in Bangalore.
• Play a hands-on role in hiring, including sourcing, interviewing, and closing top design talent in India.
• Develop and execute strategies to attract and retain world-class design talent in a competitive market.
• Help establish Bangalore as a center of excellence for product design within the organization.

AI-Native Design & Innovation

• Champion the use of modern AI tools (e.g., Claude, Replit, v0, and others) to accelerate design exploration, prototyping, and delivery.
• Introduce and scale AI-assisted workflows across design and cross-functional teams.
• Stay at the forefront of emerging tools and practices, bringing new ideas into the organization.

Cross-functional Influence

• Advocate for design excellence and a user-centric mindset across the organization.
• Communicate design rationale clearly and persuasively to stakeholders, including senior leadership.
• Align teams around a shared vision through strong storytelling and strategic thinking.

What you’ll need

• 8–10+ years of experience in product design (UX/UI/interaction), with experience managing and growing design teams in a SaaS environment.
• Proven track record designing complex, data-rich web and mobile products, ideally in fleet management, logistics, or similarly complex domains.
• Experience working with distributed/global teams, with strong collaboration across time zones.
• Demonstrated success hiring and scaling design teams, ideally in India or similar markets.
• Experience mentoring designers across reporting lines or contributing to regional/team-wide design culture.
• Strong portfolio showcasing:
• End-to-end design thinking
• Systems-level problem solving
• High-quality execution
• Measurable business impact
• Deep experience with design systems and scaling them across products and teams.
• Hands-on familiarity with modern AI tools and workflows (e.g., Claude, Replit, v0), and a strong point of view on how they reshape design and product development.
• Excellent communication and storytelling skills, with the ability to influence across disciplines.
• Strong business acumen and an understanding of how design drives product and company outcomes.
• Curiosity, adaptability, and a bias toward action in a fast-moving environment.

About the Role

Motive is seeking a Director of Account Management & Customer Success in Canada to lead a growing sales organization responsible for managing, retaining, and expanding relationships across our customer base in Canada.

This leader will oversee a team of Account Managers and Customer Success Managers. These Managers own their accounts outright and are focused on driving expansion opportunities within the existing account base, while also ensuring retention and securing renewals.

This leader will play a critical role in helping teams navigate complex organizations, focusing heavily on business value realization and building deep executive connections to maximize the customer's investment in Motive. This role works closely with the GM Canada, Sales Operations, Product, Customer Support, and Implementation teams to deliver a seamless customer experience and drive revenue growth across every stage of the customer journey.

We’re looking for a sales-driven, customer-focused leader who thrives in a high-growth environment, understands how to scale account management organizations, and has a track record of building high-performing teams that deliver exceptional revenue and customer outcomes.

Responsibilities

• Leadership and Team Management: Lead a geographically distributed Enterprise and Strategic Account Management sales organization that you’ll partner with on prospecting, account planning, pipeline generation in existing customers, achieving revenue targets
• Account Ownership & Revenue Growth: Guide the team in full account ownership, driving retention, negotiating renewals, identifying expansion opportunities, and closing deals within complex enterprise accounts.
• Business Value Realization & Executive Alignment: Develop strategies for Account Managers to effectively demonstrate business value realization to complex enterprise customers. Work with the team to proactively monitor customer health and identify risk and expansion opportunities. Ensure the team is successfully building and expanding executive connections across the account base to secure long-term partnerships and upsell opportunities. 
• Talent Development: Recruit, hire, and develop top Enterprise Account Management sales talent. Establish strong coaching frameworks and career development pathways that support the growth of individual contributors and frontline managers.
• Cross-Functional Collaboration: Partner closely with Sales Operations, Product, Customer Support, and Implementation teams to improve the overall customer lifecycle and support expansion efforts. Bring customer insights back to internal teams to influence product development and enhance the value proposition for enterprise clients.
• Performance & Sales Insights: Track and analyze key sales metrics, pipeline generation, and renewal forecasting to identify opportunities to strengthen net revenue retention. Use data-driven insights to guide team strategy and sales operational improvements.
• Executive Customer Engagement: Serve as a senior escalation point and executive sponsor for strategic accounts, helping resolve complex challenges, negotiate major renewals, and ensure strong long-term partnerships.
• Process Optimization: Develop and refine scalable sales processes, account planning models, and operational playbooks that enable the Account Management organization to consistently hit revenue targets as the business grows.

Qualifications

• 10+ years of experience in SaaS  sales, enterprise sales leadership, or revenue-focused account leadership
• 4+ years managing enterprise-focused sellers or account managers and customer success managers
• Demonstrated success owning, retaining, and expanding revenue within complex customer segments
• Strong operational acumen and experience working with tools such as Salesforce, sales analytics dashboards, and revenue forecasting metrics
• Experience building scalable account management programs that drive retention, renewal, and significant account expansion
• Excellent communicator with the ability to influence stakeholders across multiple functions
• Proven ability to build and scale quota-carrying teams in fast-growing SaaS environments

📍 Location: Toronto, Canada

About Motive:

Motive is building a world-class Business Development Representative (BDR) program to accelerate the development of high-performing talent for Sales Development Representative (SDR) and Account Executive (AE) positions. This initiative is designed to strategically expand Motive's reach into untapped market segments strategically, driving sustained business growth and fostering future sales leadership.

Role Overview:

As a Business Development Representative (BDR) at Motive, you will play a crucial role in generating early-stage sales activity and enriching our pipeline for the CMR segment (CFS 10-49). This intensive program is designed to develop your sales skills and prepare you for future growth within Motive. You will receive comprehensive training and coaching, with clear milestones for ramp-up and promotion eligibility.

Key Responsibilities:

Sales Pipeline Generation:

• To identify and qualify, execute outbound campaigns through various channels (calls, emails).
• Successfully schedule initial sales meetings and ensure high demo attendance rates.
• Conduct early-stage discovery conversations and effectively handle initial objections.
• Maintain meticulous CRM hygiene and accurately update pipeline status.
• Research, validate, and enrich prospect and company data using leading sales tools (e.g., ZoomInfo, Salesforce, Gemini)
• Accurately update and maintain lead records in the CRM in line with Motive standards
• Qualify, nurture, and convert prospects through outbound outreach and tailored communications

Quality Assurance:

• Actively participate in peer-reviewing Sales Qualified Opportunities (SQOs) to ensure quality standards.
• Attain and maintain all required certifications relevant to the role.
  
  
  

  Qualifications:

  • 1 year of experience in b2b,b2c sales/data operations, or equivalent work experience
  • Experience or strong interest in outbound sales, prospecting, or lead enrichment (SaaS or technology sector experience is a plus)
  • Familiarity with CRM systems and online research platforms preferred
  • Excellent written and verbal communication skills
  • Detail-oriented, organized, and adaptable to a fast-paced environment
  • Self-motivated, results-driven, and eager to develop a career in sales

  What We Offer:

  • A structured and supportive ramp-up and training plan.
  • Ongoing development opportunities, including skill-building workshops and leadership planning.
  • Continuous coaching and mentorship from experienced BDR Managers.
  • A clear career progression path within Motive's sales organization.

About the Role:

Motive is searching for an Account Executive, Enterprise that will be instrumental in building the sales organization from the ground up in our newest regional market, Mexico. As a member of our founding team, you will lead the charge, seizing the opportunity created by our strong product positioning and selling the value of the business outcomes that can be achieved in partnership with Motive. 

As an Account Executive, Enterprise you are a highly motivated self-starter, possess willingness to learn and embrace continuous improvement, and have a demonstrated history of overachievement in previous sales roles. You have closed large, complex deals in the past, relying on strong interpersonal skills, a deep technical aptitude, and high attention to detail. You have a natural ability to convey and relate ideas to others. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality. *Hybrid: 3x a week in office in Mexico City*

What You'll Do:

• Prospect and win new business by developing strong relationships with key prospects
• Thrive in a performance based environment, consistently achieving above and beyond your KPI targets
• Partner with sales leadership to enhance country-specific playbooks, pitches, and processes
• Provide recommendations based on a prospect’s business needs and negotiate contract terms
• Proactively identify customer issues and process blockers, and drive cross functional support to implement best available solutions
• Effectively plan, in order to meet and exceed ongoing business goals and revenue quotas
• Constantly study and deepen understanding of market trends to enable consultative insight

What We're Looking For:

• 4+ years of demonstrated success in full-cycle direct sales experience in B2B environments 
• Experience in developing strong relationships across functions and ability to influence key decision makers
• Ability to work 3 to 6-month sales cycles with an annual revenue per deal in the six-figure range
• A true “hunter” mentality who strives for the close with new logos
• Accustomed to working in a fast-paced environment
• Commitment to outbound prospecting, managing and closing deals
• Experience selling into trucking, oil & gas, construction, transportation, logistics, compliance and/or safety a plus 
• Understanding of technical tools: Salesforce, Salesloft, Gong, Slack, and other enterprise software tools

About the Role

Motive is seeking a Regional Sales Manager, Enterprise – Mexico to lead and scale our enterprise sales efforts in one of our fastest-growing markets. As an enterprise sales leader, you’ll play a critical role in expanding Motive’s presence across Mexico, driving new business growth, and building a high-performing, execution-focused sales team. You’ll be responsible for selling the value of Motive’s enterprise solutions and delivering measurable business outcomes to our largest and most complex customers.

This is a high-impact role suited for a seasoned leader who thrives on both strategy and execution. You have experience navigating multi-stakeholder sales cycles, coaching and scaling sales teams, and driving consistent revenue growth in B2B environments. You are process-oriented, data-driven, and passionate about building something meaningful in a dynamic, high-growth company.

This is a remote role based in Mexico, with regular travel required to customer sites and internal meetings.

What You'll Do

• Own and drive enterprise new business acquisition across Mexico, with full accountability for pipeline generation, forecasting, and revenue performance
• Lead discovery and strategic selling efforts into complex, high-potential accounts across key industries (logistics, transportation, construction, oil & gas, etc.)
• Build and mentor a growing team of enterprise sellers, setting clear expectations, inspecting performance, and driving accountability
• Collaborate cross-functionally with Marketing, Product, Sales Engineering, and Customer Success to ensure alignment and execution on GTM strategies
• Localize and enhance playbooks, processes, and tools for the Mexican market, leveraging data to drive insights and improvements
• Execute a high-quality sales process from first contact to close, guiding stakeholders through technical, financial, and operational evaluations
• Cultivate strong executive relationships and represent Motive with professionalism and strategic insight
• Stay current on industry trends, competitor moves, and customer needs to provide consultative value throughout the sales journey

What We’re Looking For

• 6+ years of experience in B2B enterprise sales, with 2+ years in a team leadership or regional management role
• Proven track record of consistently meeting or exceeding enterprise sales quotas in long-cycle, complex deal environments
• Strong executive presence, with the ability to influence senior-level stakeholders and lead strategic customer conversations
• Demonstrated success building or scaling regional sales functions in fast-paced, high-growth companies
• Deep understanding of Mexico’s business culture and enterprise buying processes
• A hunter mentality paired with strong process discipline and coaching ability
• Experience in verticals such as transportation, logistics, construction, or industrial technology is highly desirable
• Familiarity with sales tools like Salesforce, Salesloft, Gong, Slack, and other enterprise software platforms

About the Role: 

As a Senior Analyst on Motive’s Vendor Finance team, you will work at the intersection of Finance, Sales, and our Lending Partners (external). The Vendor Finance team (VF for short) coordinates deal processing with our sales stakeholders and their prospective customers when there is interest in a potential financing opportunity. Our team helps land deals for customers, while bringing cash to the business.

You will be interfacing with both internal and external partners, with the primary goal of processing deals quickly and accurately with your sales stakeholders. Candidates will need to be detail-oriented, patient, flexible, curious, and ready to support our GTM functions in a consultative manner.

What You’ll Do: 

● Consult with internal cross functional partners to process deals
● Work with external lending partners to provide the necessary information & documentation
● Develop the necessary documents per deal to ensure order management & lending partners have the requisite materials they need to process the deal
● Track, monitor, troubleshoot, and report on deals as they make their way through our deal pipeline
● Communicate internally & externally on strategy, process explanation, and financial information relevant to the deal
● Provide consultative opinions to GTM leadership on how to best position VF deals.
● Perform deal pricing analyses in Excel.

What We’re Looking For: 

● 5+ years previous consulting, financial analysis, sales operations, order management and/or pricing background preferred or working for a direct lender in a similar capacity is a plus.
● Bachelor’s Degree in Accounting, Business Administration, Finance from US/UK/Canada/Australia or minimum of 4 years work experience with multinational companies
● Experience in Salesforce and Microsoft Office/Google Suite
● Experience managing a team or leading projects
● Detail oriented with proven data analysis skills.
● Strong interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments.
● Self-starter with an ability to multi-task/prioritize to tackle large volumes of deal requests.

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

About the Role

Motive is looking for a Trial Success Manager (TSM) to lead and operationalize the success of enterprise trials across Mexico. As a TSM, you will serve as the strategic project manager responsible for aligning stakeholders, driving adoption, and ensuring the successful execution of multiple high-impact customer trials simultaneously. You will partner closely with Account Executives, Sales Engineers, and cross-functional teams to showcase the full value of Motive’s platform—laying the groundwork for long-term commercial partnerships.

You will thrive in this role if you are detail-oriented, organized, time-savvy, and passionate about delivering exceptional trial experiences that convert.

What You’ll Do

• Own and lead enterprise trials from kickoff through conclusion, ensuring alignment with customer goals and internal sales strategies.

• Build tailored trial plans that define scope, success metrics, timelines, and stakeholder involvement.

• Project manage multiple trials in parallel, tracking milestones, ensuring timely follow-ups, and proactively resolving blockers.

• Collaborate with AEs and SEs to reinforce commercial value and connect product capabilities with business outcomes.

• Engage key customer stakeholders throughout the trial period to drive usage, insights, and internal advocacy.

• Deliver compelling final trial reviews that summarize performance, ROI, and next steps to support the sales close.

• Continuously improve trial processes, templates, and tools for greater scale and repeatability across the region.

• Leverage systems like Salesforce to maintain real-time visibility into trial pipeline, health, and conversion forecasting.

What We’re Looking For

• 4+ years of customer-facing experience in project management, customer success, sales operations, or technical account management—preferably in a B2B SaaS or logistics tech environment.

• Demonstrated ability to manage multiple complex workstreams with competing priorities.

• Strong communication and interpersonal skills; able to interact confidently with both operational and executive-level stakeholders.

• Deep attention to detail with a focus on accountability, process excellence, and timeline discipline.

• Proven ability to identify risks early and proactively resolve issues that impact project success.

• Experience working with tools like Salesforce, Slack, Google Workspace, and other CRM or PM systems.

• Familiarity with fleet management, logistics, or industrial sectors is a strong plus.

• Comfortable working in a fast-paced, high-performance environment with cross-functional collaboration.

Why Motive

At Motive, you’ll join a mission-driven company that’s redefining safety, efficiency, and automation in the physical economy. You’ll have the opportunity to help enterprise customers discover the true power of our platform—while playing a key role in accelerating commercial success across Mexico.

About the Role

How do you build a world-class sales organization? It starts with a world-class Sales Development team. We’re looking for driven, ambitious professionals to join our organization and be the first point of contact with potential clients. As a Public Sector Sales Development Representative, you’ll identify and qualify new opportunities, laying the foundation for our Account Executives to close deals and drive growth.

We’re looking for strong communicators with curiosity, grit, and a natural sales instinct. In this role, you’ll develop your skills in prospecting, lead qualification, and relationship building while setting yourself up for long-term success and growth within the company.

What You’ll Do

• You will manage outbound lead generation for our Public Sector segment by researching and contacting prospective customers to understand their business needs and educate them on how Motive can help them achieve their goals
• Work with Motive Prospects in the Government and Education industries
• Engage prospective clients through cold calls, emails, and other outbound efforts
• Identify and qualify leads based on set criteria
• Partner with Account Executives to strategize on outreach and deal progression
• Uncover prospect pain points, priorities, and challenges to position solutions
• Schedule qualified meetings between prospects and Account Executives
• Stay sharp on our products, services, and industry trends to bring value to every conversation
• Consistently meet and exceed monthly and quarterly pipeline goals

What We’re Looking For

• Bachelor’s degree required
• Public Sector sales experience preferred
• Ability to work hybrid in our Austin or Nashville office
• Strong work ethic, resilience, and drive to succeed
• Excellent verbal and written communication skills
• Coachable with a team-first mindset
• Prior experience with cold calling or CRM tools (Salesforce, HubSpot, etc.) is a plus

What We Offer

• Competitive base salary plus uncapped commission
• Clear career path into full-cycle sales roles or SDR leadership
• Comprehensive benefits package, including equity, 401(k), and health insurance
• Flexible PTO and hybrid work structure based in our Austin or Nashville office

Director, Financial & Corporate Communications
Location: Hybrid, San Francisco
Department: Corporate Marketing

About the Role

We’re looking for a Director, Financial Communications to own Motive’s financial narrative and shape how we communicate our business performance and long-term value creation. This person will lead the development and execution of high-impact communications across corporate, financial, and internal channels. This role is crucial in shaping and protecting our corporate brand and financial narrative, ensuring consistent and compelling messaging across all key stakeholders, including media, employees, investors, shareholders, and partners.  

Key Responsibilities

Corporate & Executive Communications

• Support and execute the company’s corporate PR strategy, including executive visibility for CEO and CFO, crisis and reputation communications, and media and investor engagement.
• Draft and own press releases, media statements, executive quotes, investor and shareholder messaging, and other external materials.
• Develop and execute strategies to raise visibility through earned media, owned channels, awards, speaking opportunities, and more. 
• Advise internal and external stakeholders on communication strategy and positioning.
• Coordinate messaging and plans across teams, including Finance, Investor Relations, Legal, Marketing, International teams, executive team, and more.
• Serve as a strategic liaison and manage day-to-day coordination with PR agencies.
• Travel up to 15% required.

Financial Communications

• Partner closely with Finance, Investor Relations, and Legal teams to lead communications strategies for major financial announcements and corporate milestones.
• Draft and refine internal and external financial materials, shareholder messaging, FAQs, and internal briefing docs.
• Ensure financial messaging is accurate, consistent, and aligned with broader corporate communications.

Crisis & Reputation Management

• Monitor and assess crises and issues that may impact corporate reputation, providing real-time counsel and communication plans.
• Develop and maintain messaging frameworks and holding statements for high-risk or sensitive scenarios.
• Lead cross-functional alignment for rapid response communications when needed, ensuring consistency and control across channels.
• Work with cross-functional teams to lead and oversee issues and reputation management plans and support.
• Establish playbooks and protocols for risk mitigation and incident response preparedness.

Internal Communications

• Develop and manage internal communications plans that keep employees informed, inspired, and aligned on corporate and financial news and updates.
• Draft executive communications, manage content for All-Hands meetings, and lead internal message development around key corporate and financial initiatives.
• Manage change management and executive communications for c-level executives. 

Qualifications

• 15+ years of experience in corporate communications and public relations with a specific focus on corporate, financial communications and issues and reputation management. B2B and public company experience required.
• Proven experience supporting high-growth technology companies through major funding, scale, or pre-IPO phases.
• Experience  turning complex financial strategy into clear messaging for internal and external audiences.
• Demonstrated strength in media relations, with experience building and maintaining relationships with business and financial journalists. 
• Proven experience working in both in-house and PR agency environments. 
• Familiarity with M&A communications and corporate transaction-related work. 
• Strong crisis communications and issues management experience. 
• Track record of collaborating effectively with cross-functional partners and agency teams. 
• Excellent written and verbal communication skills, with the ability to translate complex information into clear, credible messaging for diverse audiences. 
• Strong critical thinking skills and comfort operating in a fast-paced, deadline-driven environment, managing multiple priorities simultaneously. 
• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field. Advanced degree is a plus.
• Strong relationships with Executives, Finance, Investor Relations, and Legal will be crucial to ensure alignment, compliance, and impact across all communications.
• Comfort using AI-enabled tools to support messaging development, media and issues analysis, and reputational risk assessment, with sound judgment around appropriate use. 
• Willingness to work in a hybrid model alongside key executives in our San Francisco, CA office or work from New York City, NY with the ability to travel.

About the Role:

We are seeking a Lead Product Manager for our Telematics Platform. This team is at the center of Motive's product ecosystem, responsible for the centralized platform that collects, ingests, processes, and serves all vehicle and device data. You will be a key voice in the long-term vision, strategy, and execution for this platform, which is the foundation of our most critical customer-facing products.

You will be the partner for all other product teams who build their experiences on telematics platforms. You will also lead the charge in productizing our telematics data directly, building API-first products and rich integrations for our largest Enterprise customers.

This is a deeply technical, strategic, and high-impact role. You will be the central pillar of product leadership, wrestling with complex engineering challenges and driving alignment across the company to shape the future of Motive's data platform.

What You'll Do:

• Own the long-term vision, strategy, and roadmap for the Telematics data platform, balancing enterprise-grade reliability with feature innovation.
• Partner closely with R&D leads to solve core platform challenges and deliver enterprise-grade reliability for key data services.
• Lead defining and launching customer-facing Telematics APIs, webhooks, and data integrations for the Enterprise segment.
• Drive platform readiness for strategic initiatives, including international expansion.
• Collaborate with AI teams to make telematics data a core component of Motive's AI differentiation, including new analytics and automated workflows.
• Mentor and coach other Product Managers on the team to scale the product function within this critical domain.
• Lead the charge in productizing telematics data directly by building API-first products and rich integrations for the largest Enterprise customers.
• Serve as the central pillar of product leadership, wrestling with complex engineering challenges and driving alignment across the company.

What We're Looking For:

• Possess 8+ years of product management experience, with a proven track record in a lead role.
• Hold a Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
• Exhibit experience building and scaling complex data platforms, API-first products, IoT systems, or large-scale distributed systems.
• Know how to manage a platform as a product, balancing the needs of multiple internal stakeholders with external customer requirements.
• Demonstrate the ability to drive alignment, influence roadmaps, and build consensus across numerous product, engineering, and GTM teams without direct authority.
• Be able to dive deep into data to understand platform health while also engaging with enterprise customers to understand their integration needs.
• Thrive in a fast-paced environment and be comfortable navigating ambiguity and complexity.

About the role

As an Implementation Consultant in the UK, you will be the primary owner of the customer’s journey from contract signature through go‑live. You’ll guide fleets of all sizes – from commercial to mid‑market and enterprise, including complex multi‑site operations – through Motive’s implementation methodology, ensuring they get from rollout to results, not just “installed and done”. This is a start-up environment and this person is expected to lean-in to that methodology to help us scale and deliver excellent results in region.

You’ll combine project management, technical problem‑solving, and change management to:

• Plan and run end‑to‑end implementations (hardware + software) for UK fleets, with potential expansion to EU accounts over time.
• Translate business goals (safety, compliance, efficiency, cost reduction) into a clear implementation plan.
• Coordinate across Sales, Solutions Engineering, Field/Installations, Education, Support, and Customer Success to deliver a consistent, high‑quality experience.

Success in this role is measured by on‑time go‑lives, activation and adoption KPIs, implementation CSAT, and the quality of handoff to post‑implementation teams.

This is a foundational post‑sales role for the UK market, with high visibility and the opportunity to help shape how we implement in the region.

What you’ll do

Own the implementation lifecycle

• Lead new‑customer onboarding from sales handoff through go‑live and formal handover to Customer Success/Account Management.
• Run structured kickoff sessions: align stakeholders, confirm “why Motive”, define scope, timelines, and measures of success.
• Build and maintain detailed project plans covering installations, platform configuration, safety/coaching setup, training, and integrations.
• Track progress against milestones and proactively manage risks, dependencies, and blockers across fleets of varying sizes and complexity.
• Track and report implementation KPIs (milestone completion, activation, user engagement, CSAT) and maintain clear project artefacts for handoff to post‑implementation teams.

Drive technical setup & deployment

• Configure Motive’s platform to align with customer requirements (groups, roles & permissions, alerts, safety settings, workflows, reports, integrations, etc.).
• Partner closely with Field Engineering / Installations to ensure hardware is deployed correctly across diverse vehicle types (HGVs, LCVs, mixed fleets) and job sites.
• Coordinate data preparation and imports (drivers, vehicles, assets, hierarchies) to ensure a clean, scalable foundation.
• Support basic troubleshooting and triage during rollout, escalating to technical specialists where needed while maintaining a single, clear customer contact.

Lead customer change management & adoption

• Work with Safety, Operations, IT, HR, and Finance stakeholders to design communication, training, and rollout plans that drive buy‑in from leadership, managers, and drivers.
• Collaborate with Education Consultants and Customer Success to ensure the right training is delivered to the right audiences at the right time.
• Monitor adoption and early outcomes (installs completed, active devices, usage, early safety indicators, CSAT) and recommend adjustments to keep the programme on track.

Collaborate & improve how we implement in the UK/EU

• Partner with Sales and Solutions Engineering during late‑stage deals to validate implementation assumptions and set realistic timelines.
• Provide structured feedback into Product, Operations, and Field/Installation teams on UK/EU‑specific needs (hardware, workflows, regulatory nuances).
• Help refine and localise playbooks, templates, trackers, and customer‑facing documentation for the UK & EU market.
• Contribute to internal enablement by sharing lessons learned, patterns, and best practices across the Implementation organisation.

Who you are

• Customer‑obsessed implementer. You’ve led customer‑facing implementation or deployment projects and are comfortable being the accountable owner from kickoff to go‑live.
• Project manager at heart. You can manage multiple concurrent projects, keep stakeholders aligned, and are disciplined with timelines, follow‑ups, and documentation.
• Technically curious, not necessarily an engineer. You’re comfortable learning how a modern SaaS + hardware platform works and can confidently configure systems, validate data, and triage issues before escalating.
• Change‑management mindset. You understand that success is not just about turning features on, but helping people and organisations adopt new ways of working.
• Clear and confident communicator. You can explain complex topics in simple terms, facilitate workshops, and build trust with both frontline users and senior leaders.
• Builder for a new market. You’re excited by ambiguity, willing to roll up your sleeves, and motivated to help shape how Motive implements across the UK and, over time, the EU.

What we’re looking for

Required

• 4+ years’ experience in implementation, professional services, consulting, customer success, or project management for B2B technology (SaaS, hardware, or similar).
• Demonstrated success running end‑to‑end customer projects, ideally across multiple stakeholders and sites.
• Strong organisational skills with experience using project tools (e.g. Google Workspace, project trackers, CRMs such as Salesforce).
• Excellent written and verbal communication skills in English.
• Ability to travel across the UK to customer sites (depot/yard visits, workshops, go‑live support) as needed at least 40% of the time and potentially into the EU as we expand.

Preferred

• Experience in fleet, telematics, logistics, transportation, construction, or other physical operations environments.
• Familiarity with implementing systems that include both hardware and cloud software (e.g. IoT, telematics, safety cameras, vehicle gateways).
• Exposure to UK/EU data privacy and compliance considerations (e.g. GDPR) in a customer context.
• Experience working with customers across multiple European markets and/or languages. German/Dutch professional fluency is an added bonus.

About the Role:

Implementation Consultant, Mid Market is responsible for building customer relationships and delivering value during the first phase of the customer’s journey with Motive. This position involves effectively onboarding new customers by implementing motive technology, ensuring early product adoption, and educating customers on the value of our motive product, features, and AI technology.

A customer-oriented focus is necessary to preserve long-term customer satisfaction. This position requires someone highly organized, has excellent communication skills, and demonstrates good relationship-building with customers.

What You'll Do:

• Serve as the primary point of contact for new customers during their implementation phase, focusing on our larger customers.
• Guide new customers through initial hardware/software/ setup and system training to ensure a timely and successful onboarding/product adoption
• Monitor customer progress and activities to ensure adoption and timely activation
• Demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, financial products team to resolve complex issues and improve customer experience
• Handle a large volume of phone conversations and email inquiries
• Build customer loyalty by delivering exceptional customer service 

What We're Looking For:

• 3+ years prior experience in a customer-facing role (sales or support)
• Demonstrate Salesforce proficiency & your ability to use data to inform engagement plans
• Demonstrate a clear understanding of what success looks like for customers and Motive
• Effective listening and problem-solving skills
• Excellent communication (both written and verbal) and presentation skills
• Proven ability to manage multiple responsibilities with a high attention to detail and professionalism
• Documentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus
• Experience with fintech and spend management technology is a plus
• Ability to build and maintain relationships with clients and their key personnel
• Ability to create presentations, project plans, SAAS/Fintech implementation plans and monitor progress and productivity on it
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills
• Receptive to feedback, willingness to learn and embrace continuous improvement

About the Role:

As a Senior Solutions Engineer on our Public Sector team, you’ll play a key role in driving successful outcomes for Motive’s largest Public Sector customers. You’ll partner closely with Account Executives to shape deal strategy, showcase the value of our platform, and act as a trusted advisor to technical and business stakeholders. This role requires a balance of technical expertise, business acumen, and strong communication skills, as you map customer challenges to Motive’s solutions and influence buying decisions. Reporting to our Sr. Manager of Public Sector Solutions Engineering, you’ll collaborate across Sales, Product, Engineering, and Customer Success to ensure customer needs are met while driving Motive’s growth and strategic success.

What You'll Do:

• Partner with Public Sector Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that influence executive-level decisions
• Showcase Motive’s value by tailoring demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to customers
• Translate complex customer challenges into clear, compelling solutions that deliver measurable business outcomes
• Develop deep expertise in the competitive landscape, playing a key role in winning strategic displacement opportunities
• Establish yourself as a product authority — mastering today’s platform while shaping conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Enterprise organizations
• Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights fuel continuous improvement and innovation

What We're Looking For:

• 5+ years of pre-sales or Solutions Engineering experience supporting Enterprise and Public Sector customers; SaaS and hardware background preferred.
• Bachelor’s degree preferred; advanced degree a plus
• Experience in a customer-facing pre-sales field role with the flexibility and willingness to travel 30%+
• Deep knowledge of value-based selling frameworks and methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message) and solutions engineering methodologies (e.g., Demo2Win, Great Demo!, or comparable)
• Exceptional communication and presentation skills, with the ability to influence technical and executive audiences
• Strong analytical and problem-solving abilities with a solutions-oriented mindset
• Demonstrated success supporting complex solution sales within Enterprise organizations
• Hands-on experience with Enterprise sales cycles and navigating multiple stakeholders
• Experience with APIs, integrations, and technical solution design

About the Role:

An expert at initiating, controlling, and delivering successful deployment projects of Motive hardware and software with our highest value customers. In this role, you will create and own the onboarding project along with its metrics for success, including but not limited to Customer Kick Off, Go Live, and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive.

What You'll Do:

• Define and maintain the onboarding program for clients based on our product initiatives
• Define, track and achieve key performance indicators for the onboarding program.
• Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
• Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
• Ensure the timely and successful completion of new client onboarding for all assigned accounts.
• Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule..
• Hosting virtual or in-person group training sessions for new customers.

What we are looking for:

• 4+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management.
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills.
• Excellent interpersonal, communication (both written and verbal), and presentation skills.
• Experience in delivering client-focused solutions based on customer needs.
• Demonstrated ability to communicate, present and influence credibly and effectively across all levels of the organization, including executive and C-level.
• BA/BS degree or equivalent work experience preferred.

About the Role:

As a Regional Vice President, Enterprise Sales at Motive, you will be a key leader in our fastest growing segment at Motive. Our RVPs manage a team of Enterprise Account Executives and guide them in both engaging and closing Motive’s largest prospects. You’ll lead initiatives across hiring, coaching, and enablement to support Motive’s growth & success. Your team will sell into the most impactful companies in North America that power the physical economy. 

We are seizing the opportunity created by our strong product positioning in the market by heavily investing across all Go-To-Market (GTM) teams within our Enterprise segment. You will lead the charge, selling the value of our products and the business outcomes that can be achieved for our customers in partnership with Motive. 

Our Enterprise Sales team sells consistently intoFortune 500 companies across multiple industries, including trucking, oil & gas, construction, agriculture, manufacturing, consumer transit, or any other business that requires a fleet of vehicles. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality. 

What You'll Do:

• Lead a world-class team of seasoned Account Executives that you’ll partner with on prospecting strategy, account planning, pipeline reviews, achieving revenue targets
• Develop and execute on strategic account and territory plans for your team to meet or exceed ACV targets over monthly, quarterly, and annual periods
• Track progress and success of your Account Executives against various primary KPIs, coaching and enabling their success across short and long-term goals
• Cultivate a culture of high-performance and accountability through best-in-class hiring 
• Partner with our Sales Enablement team ad-hoc and on more formal Account Executive training and coaching programs to ensure consistency and effectiveness across the organization
• Excellence in listening, sales process and passionate about the art of selling
• Collaborate with your Account Executives and directly engage high-priority client prospects to help sell the value of Motive
• Ensure use of CRM and other operational tools, processes, and best practices in pipeline planning, forecasting, and sales execution

What We're Looking For:

• 7+ years experience directly managing SaaS sales teams at the Enterprise level
• History of exceeding sales targets with Enterprise-level clients
• Ability to lead and motivate others to action, including best-in-class customer skills communication, empathy, and integrity
• A people-based mindset, with a passion for coaching and developing sales talent at all levels and a history of developing great sales cultures
• Examples of bringing a great sense of rigor, executions and accountability to your team’s day-to-day processes
• Ability to collaborate with internal cross-functional partners across Sales Development, Sales Engineering, Product, Marketing, Customer Success, Legal and Sales Ops
• Experience with Salesforce or other CRM and sales technologies and best practices enabling your team to forecast, manage their pipeline and accelerate wins
• Lead with curiosity and example by attending sales calls to help team manage and close deals

Director of Strategic Accounts, Central U.S.

Remote - United States - Central U.S.

About the role:

As a Director of Strategic Accounts at Motive, you are responsible for developing and closing business with Motive’s largest prospects. You will sell into the most impactful companies in North America that power the physical economy, the majority being in the Fortune 500. We are seizing the opportunity created by our strong product positioning and pushing up market. You will lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive. 

Our Directors of Strategic Accounts sell across multiple industries, including trucking, oil & gas, construction, agriculture, manufacturing, consumer transit, or any other business that requires a fleet of vehicles. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality. 

What you’ll do:

• Prospect and win new Strategic business through developing key C-Suite and executive relationships within key prospects to drive expansion of that business with all key accounts 
• Develop champions within our prospects to ensure RFP wins and grow contractual-based business
• Partner with the balance of your internal account team at Motive and leverage customer analytics and other available resources to optimize buying decisions to increase the perceived value of Motive
• Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions
• Work with technical resources to display to prospects the power of integrations & how our partner ecosystem increases the value of our hardware and software 
• Effectively plan to meet and exceed your ongoing business goals and revenue quotas
• Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business
• Constantly study and deepen understanding of market trends to enable consultative insight

About you:

• You have deep Enterprise sales experience partnering with F500 or F1000 clients
• 7+ years of SaaS or industry relevant Enterprise field sales experience required
• You show a strong track record of exceeding quotas and rapidly growing your book over time backed up by data 
• You have an ability to build rapport with C-suite &  executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver 
• You show a history of working independently with a data-driven mindset for charting a path to short, medium, and long-term sales goals 
• You have best-in-class communication skills, with the ability to successfully convey key value propositions and quickly manage objections 
• This role will be covering accounts in the Central U.S.

Who We Are: 

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role: 

As an Installation Strategist in Motive’s Installation Services team, you will play a crucial role in how Motive sells and delivers technical engagements during the pre-sales process. The ideal candidate is adept at understanding customer business needs and crafting solutions that align with those needs. This role focuses on partnering with Sales and Customer Success teams to present solutions, assist with change management, and support the successful implementation of telematics solutions in customer fleets. This role requires adaptability to work during US business hours to ensure seamless collaboration across time zones.

What You’ll Do: 

• Partner with Sales: Collaborate closely with the Sales and Customer Success teams to identify and pursue new business opportunities by understanding client needs and delivering compelling solutions.
• Develop Strategies: Create and deliver customer-centric solutions, including prospect presentations and RFP responses, ensuring they align with the client's business objectives.
• Customer Engagement & Change Management: Work directly with clients to guide them through the change management process during the implementation of telematics solutions, offering support and strategies to ensure smooth adoption and integration into their fleet operations.
• Support Sales Processes: Contribute to the continuous improvement of sales processes and operations, ensuring alignment with overall business goals.
• Implementation Handoff: Owns the operational handoff to Implementation Consultants and Implementation Project Managers,  documentation, decisions, and context to enable seamless delivery.
• Sales Collateral: Collaborate with the Post Sales Operations team to maintain and update sales collateral and resources, ensuring they are current and effective.
• Continuous Improvement: Monitor the effectiveness of sales initiatives, identify areas for improvement, and provide actionable recommendations.

What We’re Looking For: 

• Experience: 3-5 years of experience in Professional Services, SaaS solutions, or a similar field, with a strong focus on customer engagement and solution development. Experience in the trucking, logistics, or related industries is an advantage, though not required.
• Technical Acumen: Ability to understand technical solutions and how they meet business needs, with the capacity to present complex concepts in a clear and compelling manner.
• Customer-Focused: Demonstrated ability to build strong relationships with clients, particularly in helping them through change management during technology implementation.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.

Senior Manager, Revenue

About the Role:

Join Motive, where we empower the people who run physical operations with technology to make their work safer, more productive, and more profitable. 

As the Revenue Senior Manager you will be responsible for Motive’s Annualized Recurring Run Rate (ARR) as well as contract review, deal support and assisting with the revenue close. 

This is a highly impactful, strategic role, requiring partnership with Finance, Order Management, Business Intelligence, Sales, Accounting, Deal Desk, and Enterprise Systems teams. The role reports to the VP of Order to Cash and has a high impact on both internal and external reporting.

Why this role is exciting:

• Own the integrity of ARR metrics that inform executive and Board‑level decisions.
• Shape revenue policy, processes, and tooling in a fast‑growing SaaS environment.
• Partner closely with Finance, Sales, and Systems, gaining broad visibility across Motive.

What You’ll Do and What This Looks Like:

ARR & Data

• Architect and govern ARR recognition policy for Motive’s SaaS and services portfolio.
• Understand policy and design policy improvements and work cross-functionally with Deal Desk, Order Management, and Sales Operations to enforce and communicate updates.
• Create educational material, in partnership with Sales leadership, to help other teams understand ARR recognition, from Sales to the executive level.
• Act as a primary ARR subject-matter expert for Sales, Deal Desk, and FP&A, including training, office hours, and ad‑hoc questions.
• Drive and coordinate timely, accurate closes and reporting of ARR and partner to determine, and resolve, potential issues while bridging to expectations.
• Investigate and correct scenarios requiring adjustments to the mostly automated data pipeline-driven reporting.
• Understand the data flow from the CRM, to the billing system, through a custom data pipeline, to the data warehouse and reporting tools.
• Proven ability to rapidly trace data lineage and diagnose discrepancies across complex system architectures (CRM, billing, custom data pipelines, data warehouse). You won’t act as a data engineer, but you will be comfortable self‑serving queries and collaborating closely with BI and Enterprise Systems.

Revenue

• Assist in the revenue close and the review of the close by the Auditors.
• Participate in Motive technical revenue reviews of contracts and processes and assist  in setting policy and designing processes with a view to keeping processes simple and minimizing human effort.  This will include process design, automation and technical review.
• Apply ASC 606 guidance to complex SaaS and services arrangements, partnering with Accounting and external auditors as needed.
• Identify and implement process improvements across Quote‑to‑Cash that improve accuracy, control, and efficiency, while minimizing manual effort.
• Assist in the revenue close

Qualifications

• Previous experience with reporting of key revenue related financial metrics preferred.
• Experience reviewing and analyzing customer orders and contracts and related documentation to identify revenue-related issues.  Understanding of how a contract translates into CRM and billing system data objects and financial metrics.
• Passion for working in a fast-paced, high-growth, and constantly evolving environment.
• Demonstrated ability to influence and collaborate effectively with all levels and cross-functionally across the organization.
• Public accounting experience, CPA preferred
• Strong background working with Enterprise Systems to drive improvement and optimization in the Quote-to-Cash (QtC) process. Experience using Netsuite, Salesforce, and RevPro is preferred.
• Detailed knowledge of ASC 606 and relevant current accounting rules relating to software, SaaS, and services revenue recognition.
• Proven ability to manage multiple high-priority assignments and meet strict deadlines.
• Proven ability to rapidly trace data lineage and diagnose discrepancies across complex system architectures (CRM, billing, custom data pipelines, data warehouse).
• 6–10 years of combined experience in Revenue Accounting and/or Revenue Operations for a SaaS or software business, including hands‑on work with complex contracts and ARR metrics.
• Experience with ARR reporting strongly preferred
• Knowledge of SQL and related tools (Snowflake, SQL notebooks, etc.) including comfort writing SQL to investigate data issues (e.g., joins, filters, basic aggregations) across systems and data tables is preferred.

Director of Strategic Accounts, Eastern U.S.

Remote - United States - East Coast

About the role:

As a Director of Strategic Accounts at Motive, you are responsible for developing and closing business with Motive’s largest prospects. You will sell into the most impactful companies in North America that power the physical economy, the majority being in the Fortune 500. We are seizing the opportunity created by our strong product positioning and pushing up market. You will lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive. 

Our Directors of Strategic Accounts sell across multiple industries, including trucking, oil & gas, construction, agriculture, manufacturing, consumer transit, or any other business that requires a fleet of vehicles. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality. 

What you’ll do:

• Prospect and win new Strategic business through developing key C-Suite and executive relationships within key prospects to drive expansion of that business with all key accounts 
• Develop champions within our prospects to ensure RFP wins and grow contractual-based business
• Partner with the balance of your internal account team at Motive and leverage customer analytics and other available resources to optimize buying decisions to increase the perceived value of Motive
• Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions
• Work with technical resources to display to prospects the power of integrations & how our partner ecosystem increases the value of our hardware and software 
• Effectively plan to meet and exceed your ongoing business goals and revenue quotas
• Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business
• Constantly study and deepen understanding of market trends to enable consultative insight

About you:

• You have deep Enterprise sales experience partnering with F500 or F1000 clients
• 7+ years of SaaS or industry relevant Enterprise field sales experience required
• You show a strong track record of exceeding quotas and rapidly growing your book over time backed up by data 
• You have an ability to build rapport with C-suite &  executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver 
• You show a history of working independently with a data-driven mindset for charting a path to short, medium, and long-term sales goals 
• You have best-in-class communication skills, with the ability to successfully convey key value propositions and quickly manage objections 
• This role will be covering accounts in the Eastern U.S. so we are considering only candidates that live on the East Coast for this particular position.

About The Role

At Motive, we’re not just looking for engineers—we’re seeking Superbuilders. As a Senior Software Engineer, you will be at the forefront of designing and developing cutting-edge AI/ML Platforms, large scale distributed systems, IoT platforms, turning ambitious visions into scalable, high-performance solutions. You thrive on solving complex technical challenges, mastering new technologies on the fly, and delivering pragmatic solutions that drive impact at scale.

This role offers the opportunity to influence technical stack decisions, shape the company’s engineering roadmap, and work closely with the technical leads. You will engage in high-impact workstreams with the freedom to innovate, taking ownership of projects across devices, cloud, and mobile platforms. If you are a self-starter with a data-driven mindset and an obsession for excellence, this is the role for you.

What You’ll Be Doing

• Architect and Build: Design, develop, and optimize high-performance software and firmware for next-gen IoT platforms.
• Turn Vision into Reality: Collaborate with executive and product teams to translate abstract ideas into actionable engineering plans.
• Debug and Validate: Troubleshoot and optimize software on complex distributed systems, ensuring security, scalability, and resilience.
• Develop Automated Testing: Create data test driven end to end simulation frameworks to validate system integrity at scale. 
• Adopt Cutting-Edge Tools: Leverage AI-powered coding tools to enhance productivity and drive innovation.
• Lead by Example: Act as a technical mentor, fostering a culture of excellence, ownership, and pragmatism across the engineering team.
• Iterate and Innovate: Embrace rapid iteration and experimentation, solving real-time problems and pivoting when necessary to achieve breakthrough results.

What We’re Looking For

• 7+ years of experience in software engineering, with at least 6 months focused on applied AI, Generative AI. The ideal candidate will have deep expertise in backend distributed systems, ML platform, and familiarity with others.
• Bachelor’s or Master's degree in Computer Science or a related field.
• Proficiency in Golang, Python or Kotlin, C++, with a track record of writing elegant, maintainable, and high-performance code.
• Hands-on experience with AI tools and platforms (e.g., enterprise LLMs like Gemini/Claude, no-code/low-code automation platforms, agent frameworks LangChain/LangGraph, Python)
• Full Stack and Ecosystem understanding - from development and dependencies, modern best practices, to CI/CD understanding, cloud-native, and security-aware experience.
• Experience working with analytics and observability from client to cloud, such as Snowflake and Redash reporting, Grafana and Datadog metrics, and agent methodologies.
• A proven history of independent, ambitious project delivery in fast-paced environments.
• A strategic problem-solver who balances technical trade-offs with business impact.
• Strong communication skills, capable of translating complex technical challenges into clear, actionable plans.
• A natural leader with the conviction to push for the right technical solutions and challenge the status quo.

About the Role:

As a Mid-Market Account Executive, you will be pivotal to the growth of our Mid-Market sales segment, driving new business with companies operating 50-174 trucks across the US and Canada. You will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify opportunities, clearly articulate and educate our value proposition, and close key stakeholders. We are looking for driven and experienced sales individuals with a persuasive, natural sales ability and a strong commitment to results. This is an amazing opportunity to join our fastest growing sales segment with the ability to advance into the Upper Mid Market and Enterprise segments as well as sales leadership.

What You'll Do:

• Responsible for driving new business logos, while meeting or exceeding monthly revenue quotas
• Ability to lead all aspects of the sales cycle including prospecting, sales campaign/meetings, discovery, qualification, negotiation, and close
• Maintain a high level of outbound lead generation through cold calling and strategic outreach with consistent ability to hit KPI metrics
• Lead discovery calls, demos, and trials to understand the business challenges and goals of potential customers
• Work cross functionally and collaboratively with related departments (Sales Development, Sales Engineering, Customer Success, etc) 
• Demonstrate a consistent attention to detail in accurate sales forecasting

What We're Looking For:

• Bachelor's degree or equivalent SaaS closing experience required
• 2+ years of experience in a full cycle sales role, SaaS preferred
• Must be located in/near Austin, TX
• Proven track record of quota achievement in a new business, outbound sales role
• Experience partnering with Sales Engineers, SDRs, and trial experience a plus
• Self-starter comfortable with a fast-paced environment, demonstrating a willingness to learn/ramp quickly and be a creative problem solver for the larger Motive team 
• Strong ownership attitude from prospecting, demonstrations, to negotiations and closing
• You embody a growth mindset and seek out opportunities to constantly learn and grow. Extreme curiosity about the product, the industry, and your customer’s businesses.
• “Do What It Takes” mentality - You are proactive and take initiative to drive and cultivate new creative solutions

The compensation range for this role is $142,000 - $197,000 OTE + uncapped commissions and equity (which may vary based on performance).

Your compensation may be based on several factors, including education, work experience, and certifications.  Motive offers benefits including health, pharmacy, optical and dental care benefits as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting https://www.comparably.com/companies/motive/perks-and-benefits

About the Role:

As a Motive Technical Documentation Writer, you will develop, edit, and maintain customer-facing Help Center articles that empower users to get the most from our products. Working closely with cross-functional product and support teams, you’ll gather essential insights and translate them into clear, helpful content for a non-technical audience.

Your responsibilities will go beyond writing—you will contribute to ongoing knowledge management initiatives, recommend improvements to the Help Center experience, and ensure our support content remains accurate and user-friendly. You’ll also have opportunities to participate in a range of collaborative projects, such as Help Center coding tasks, reporting on content metrics, supporting SEO strategy, contributing to user experience (UX) research, designing chatbot flows, and crafting video scripts.

What You’ll Do: 

• Create, update, and maintain high-quality Help Center support articles, ensuring clarity, consistency, and accuracy.
• Prepare well-structured drafts in the Content Management System (CMS) and edit images for articles, submitting content for review and approval.
• Collaborate with cross-functional teams to gather product information and develop new support content that meets customer needs.
• Contribute to technical and strategic initiatives, including Help Center coding (JavaScript, HTML, CSS), SEO optimization, data analysis, chatbot flows, and industry research.
• Identify content gaps, implement process improvements, and own projects that enhance the Help Center and overall customer experience.

What We’re Looking For: 

• 2+ years of relevant experience
• Bachelors degree in Communications, Writing, Media, Computer Science, Engineering or similar degrees
• Technical experience with SaaS and/or Hardware products
• Experience with Google product suite (Drive, Docs, Sheets, Gmail, etc)
• Hands-on experience with Content management system like zendesk/wordpress/hubspot
• Experience with SEO implementation 
• Comfortable working in the US EST shift - 6 PM (PKT) to 3 AM (PKT)

Who We Are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Onboarding Project Manager - SMB  is responsible for building relationships with customers and delivering value in the first 90 days of their journey with Motive. This position involves effectively onboarding the customers, ensuring early product adoption, and educating customers on the value of our products.

A customer-oriented focus is necessary in order to preserve long-term customer satisfaction. This position requires someone who is highly organized, has excellent communication skills, and demonstrates good relationship-building with customers.

What You'll Do:

• Serve as the primary point of contact for new SMB customers during their implementation phase
• Guide new customers through initial hardware/software setup and system training to ensure a timely and successful onboarding/product adoption
• Monitor customer progress and activities to ensure adoption and timely activation
• Demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, to resolve complex issues and improve customer experience
• Handle a large volume of phone conversations and email inquiries
• Build customer loyalty by delivering exceptional customer service 

What We're Looking For:

• 2+ years prior experience in a customer-facing role (sales and/or support)
• Demonstrate Salesforce proficiency & your ability to use data to inform engagement plans
• Demonstrate a clear understanding of what success looks like for customers and Motive
• Effective listening and problem-solving skills
• Excellent communication (both written and verbal) and presentation skills
• Proven ability to manage multiple responsibilities with a high attention to detail and professionalism
• Documentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus
• Ability to build and maintain relationships with clients and their key personnel
• Strong business background including project management, account management, problem-solving, business planning, and analytical skills
• Receptive to feedback, willingness to learn and embrace continuous improvement

Job Description:

Who are we?

Motive is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads. 

We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront. 

About the Role:
The role of an Associate Manager is to ensure the well-being and development of all employees to support the organization's goals. As a core leader, you will be responsible for motivating, encouraging, and supporting line management (pod leadership) in every aspect to enable the team to succeed. The primary duty will be to lead all the efforts driving the team of 100+ employees and strategically enable their performance by running multiple programs simultaneously. 

Additionally, you will be managing the performance, growth, and efficiency of the line managers and facilitating them to unlock the team's potential. Building strategies around performance management such as building the KPIs (key performance indicators) for all roles, identifying both low and high performers, and recognizing top performers while building a Performance Improvement Plan for low performers to help them achieve the minimum bar we set through KPIs will also be a crucial responsibility. 

Apart from these, you will be working with multiple department directors, internal managers, and other stakeholders, including HR, Benefits, Product, Compliance, Safety, and all the engineering teams to ensure effective communication and alignment with the company's goals and values. You will also identify and implement best practices to improve employee engagement, productivity, and overall team performance. 

Developing and implementing policies and procedures to ensure compliance with company standards, industry regulations, and legal requirements will be another responsibility. Finally, you will conduct regular performance evaluations and provide constructive feedback to all team members to improve their skills and competencies.

Responsibilities:

• Develop and maintain positive relationships with support teams, and partners to ensure long-term business success and growth.
• Identify and resolve conflicts or issues within the team or between teams to promote a harmonious and collaborative work environment.
• Foster a culture of innovation and creativity, leading the development of strategic plans that foster employee potential and growth.
• Enable the team towards success by motivating, encouraging, and supporting line management (pod leadership) in all aspects.
• Drive the team of 100+ employees by leading all efforts.
• Increase team performance strategically by implementing multiple programs simultaneously.
• Setting clear goals and expectations by defining roles and responsibilities, defining performance goals, and outlining project objectives.
• Manage the growth, performance, and efficiency of line managers and help them unlock the team's potential.
• Develop strategies for performance management, including creating KPIs for all roles and identifying high and low performers.
• Recognize top performers and create Performance Improvement Plans to help low performers achieve minimum KPI standards.
• Communicate effectively with stakeholders to ensure that all teams align with the company's goals and values.
• Implement best practices to improve employee engagement, productivity, and team performance.
• Develop and implement policies and procedures to ensure compliance with industry regulations, legal requirements, and company standards, and conduct regular performance evaluations to provide constructive feedback to improve team members' skills and competencies.
• To support organizational goals, ensure all employees' well-being and development are taken care of.
• To assist your team members in developing their skills by providing feedback on strengths and areas for improvement.
• Work with internal managers and other stakeholders to develop and implement cross-functional projects and initiatives that support organizational goals.
• Collaborate with HR to manage staffing needs, including recruitment, onboarding, training, and career development.
• Manage budgets, forecast expenses, and identify areas for cost-saving opportunities.
• Continuously evaluate and improve team processes, communication, and workflows to increase efficiency and productivity.
• Encourage team members to share their ideas and insights.

Expectations from the Role:

In this role, you will work with Directors, and Higher Management across the team and the organization and will be expected to:

Develop Strategies - Develop and implement long-term plans to achieve the company's goals, while considering potential risks.

Build Teams - Develop and lead high-performing teams that are aligned with the company's goals and values, and provide support and guidance to team members.

Manage Resources - Allocate resources effectively and efficiently, balancing budget constraints with the needs of the business to ensure the company's financial success.

Mentor – Help team with project management framework, tooling, and on data analysis, and visualization tools and techniques.

Streamline Operations - Identify opportunities to automate and optimize processes to increase productivity and efficiency.

Foster Innovation - Encourage experimentation and creative problem-solving to uncover new ideas and opportunities for business development.

Conduct Analysis - Gather and analyze data to identify patterns and trends, and use insights to make informed decisions that drive growth.

Drive Results - Establish clear performance objectives, set key performance indicators (KPIs), and track progress to ensure that the company is meeting its targets.

Communicate Effectively - Articulate a compelling vision and communicate with clarity to engage and motivate stakeholders, both within and outside the organization.

Foster Collaboration - Encourage cross-functional collaboration and partnership-building to foster innovation, reduce silos, and promote a culture of shared success.

Embrace Change - Continuously evaluate and adapt to changing market conditions and customer needs, and lead the organization through transformational change.

Foster Learning - Encourage ongoing learning and professional development for employees, and provide opportunities for growth and advancement.

Manage Risk - Identify and manage potential risks and vulnerabilities to the organization, and develop contingency plans to mitigate any negative impacts.

What We’re Looking For:

• Experience leading and driving a support-focused continuous growth to the organization
• Bachelor's degree in a relevant field (e.g. Business Administration, Management, Human Resources)
• At least 4 years of experience in a managerial role, preferably in a similar industry
• Strong leadership skills and ability to motivate and inspire teams toward success
• Excellent communication and interpersonal skills to build relationships with stakeholders at all levels
• Ability to multitask and manage multiple projects simultaneously while ensuring timely delivery of all tasks
• Strong analytical and problem-solving skills to identify areas of improvement and implement effective solutions
• Prior experience working in a fast-paced environment, partnering with senior stakeholders to deliver business outcomes
• Knowledge of performance management strategies and tools, including KPIs, performance evaluations, and employee development plans
• Understanding of industry regulations and legal requirements related to HR and employee management
• Prior experience leading change management across large organizations

What You'll Do:

As an Enterprise Account Manager, you will be integral to driving growth and maintaining strong relationships within our Enterprise sales segment, focusing on U.S.-based customers with 150-999 vehicles. This role combines strategic sales practices with proactive account management, ensuring that clients receive exceptional service while identifying opportunities for revenue expansion through upsells, cross-sells, renewals, and product adoption.

We are looking for driven and experienced SaaS sales professionals with a consultative approach, strong problem-solving skills, and the ability to execute strategic account plans while navigating complex sales cycles. This is a remote position with occasional travel (~20%) to client sites for relationship building and support.

What You'll Do:

• Serve as the primary point of contact for assigned accounts, proactively identifying needs, resolving issues, and managing overall account health to drive retention and revenue growth.
• Develop and implement strategic account plans that align with client goals, focusing on upsells, cross-sells, and renewals.
• Lead discovery calls, product demos, and trials to understand business challenges and align Motive’s solutions to customer goals.
• Monitor account health, addressing potential issues swiftly and coordinating with internal teams to mitigate risks and ensure customer satisfaction.
• Maintain detailed account records, tracking key interactions, customer feedback, and sales activities in CRM.
• Collaborate closely with Sales Engineering to address technical inquiries and ensure smooth product integration and adoption.
• Conduct regular business reviews to assess product adoption, gather feedback, and present tailored solutions that drive value.
• Demonstrate a consistent attention to detail in accurate sales forecasting and KPI tracking.

What We're Looking For:

• Bachelor's degree required.
• 4+ years of SaaS sales experience in a customer expansion or account management role, ideally within a enterprise, complex SaaS or technical sales environment.
• Demonstrated success in achieving sales goals, such as President’s Club or Rep of the Year.
• Strong consultative sales methodology and negotiation skills (MEDDIC/MEDDPICC experience is a plus).
• Technical aptitude with the ability to demonstrate a moderately complex product effectively.
• Excellent communication and presentation skills, capable of translating technical concepts to non-technical stakeholders.
• Self-starter who thrives in a fast-paced, dynamic environment and takes initiative to solve complex problems.
• Strong organizational skills with the ability to manage multiple accounts and competing priorities effectively.
• Growth-oriented with a passion for continuous learning and a drive to understand customer business models.

About the Role

How do you build a world-class sales organization? It starts with a world-class Sales Development team. We’re looking for driven, ambitious professionals to join our organization and be the first point of contact with potential clients. As a Sales Development Representative, you’ll identify and qualify new opportunities, laying the foundation for our Account Executives to close deals and drive growth.

We’re looking for strong communicators with curiosity, grit, and a natural sales instinct. In this role, you’ll develop your skills in prospecting, lead qualification, and relationship building while setting yourself up for long-term success and growth within the company.

What You’ll Do

• Engage prospective clients through cold calls, emails, and other outbound efforts

• Identify and qualify leads based on set criteria

• Partner with Account Executives to strategize on outreach and deal progression

• Uncover prospect pain points, priorities, and challenges to position solutions

• Schedule qualified meetings between prospects and Account Executives

• Stay sharp on our products, services, and industry trends to bring value to every conversation

• Consistently meet and exceed monthly and quarterly pipeline goals

What We’re Looking For

• Bachelor’s degree required

• Relevant sales experience preferred

• Ability to work hybrid in our Nashville office

• Strong work ethic, resilience, and drive to succeed

• Excellent verbal and written communication skills

• Coachable with a team-first mindset

• Prior experience with cold calling or CRM tools (Salesforce, HubSpot, etc.) is a plus

What We Offer

• Competitive base salary plus uncapped commission

• Clear career path into full-cycle sales roles or SDR leadership

• Comprehensive benefits package, including equity, 401(k), and health insurance

• Flexible PTO and hybrid work structure based in our Nashville office

About the Role

How do you build a world-class sales organization? It starts with a world-class Sales Development team. We’re looking for driven, ambitious professionals to join our organization and be the first point of contact with potential clients. As a Sales Development Representative, you’ll identify and qualify new opportunities, laying the foundation for our Account Executives to close deals and drive growth.

We’re looking for strong communicators with curiosity, grit, and a natural sales instinct. In this role, you’ll develop your skills in prospecting, lead qualification, and relationship building while setting yourself up for long-term success and growth within the company.

What You’ll Do

• Engage prospective clients through cold calls, emails, and other outbound efforts

• Identify and qualify leads based on set criteria

• Partner with Account Executives to strategize on outreach and deal progression

• Uncover prospect pain points, priorities, and challenges to position solutions

• Schedule qualified meetings between prospects and Account Executives

• Stay sharp on our products, services, and industry trends to bring value to every conversation

• Consistently meet and exceed monthly and quarterly pipeline goals

What We’re Looking For

• Bachelor’s degree required

• Relevant sales experience preferred

• Ability to work hybrid in our Austin office

• Strong work ethic, resilience, and drive to succeed

• Excellent verbal and written communication skills

• Coachable with a team-first mindset

• Prior experience with cold calling or CRM tools (Salesforce, HubSpot, etc.) is a plus

What We Offer

• Competitive base salary plus uncapped commission

• Clear career path into full-cycle sales roles or SDR leadership

• Comprehensive benefits package, including equity, 401(k), and health insurance

• Flexible PTO and hybrid work structure based in our Austin office

About the Role: 

Motive is looking for an experienced Associate Manager of Technical Support to join our Global Technical Support Engineering organization. In this role, you will be focused on leading a growing team of highly technical field engineers in addition to leading strategic projects. Developing the team’s technical knowledge and soft skills through regular meetings, objectives, and on-the-job coaching will be a critical function of the position. Motive is rapidly growing and will continue to scale at a fast pace

What You’ll Do: 

• Provide day-to-day management for direct reports, ensuring they can be successful in assigned performance objectives.
• Setting team goals in alignment with Technical Support objectives, and assisting direct reports in the definition and attainment of individual goals.
• Advocating for customers and defining ways to contribute to the customer experience continually.
• Key partner to product teams and development teams, collaborating with engineering to resolve core product issues.
• Partner with the support operations and delivery teams to identify, monitor, and report trends.
• Build, implement, and improve internal reporting and other processes to optimize team productivity.
• Serve as the top-line escalation point for high-priority support cases, including overall triage and management.
• Deliver strategic projects on a timely basis.
• Report metrics and case management updates to the Technical Support Manager and Director
• Speak with customers, if needed, for escalated and urgent inquiries to minimize customer churn
• Provide a 360 loopback to Product and Engineering
• Create & Contribute to the knowledge base & documentation of the resources and processes
• Shared responsibility for Manager On-Call duties as part of a schedule with the other Technical Support Managers.
• Proven ability to showcase change and impact on key org-level initiatives. 
• Learn quickly and adapt to Motive’s process and translate it into their own interactions with the team. 

What We’re Looking For: 

• Minimum 2-3 years of experience in a leadership role. 
• Excellent verbal and written communication skills and the ability to work effectively in a team environment.
• Knowledge in the Motives product line.
• Excellent presentation skills coupled with a strong leadership presence.
• Communication is a core strength. Heavy focus on using data to articulate a story or an issue.
• Excellent time management skills and a strong sense of urgency.
• Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends; a real passion for solving technical problems.
• Experience working with and improving Support ticketing systems, tools, and processes
• Flexibility to handle critical cases after hours as needed.
• Ability to communicate complex ideas effectively verbally and in writing with both customers and internal stakeholders.
• Preferred Skill Set: SFDC Reporting, Tableau, GSuite/MS Office, Data Analytics, etc.
  
  

About the Role:

As a Senior Product Manager, Financial Products, you will be responsible for driving and executing the strategic market expansion of Motive’s Spend Management offering. This high-impact role provides an opportunity to own a major, revenue-driving pillar of the business - identifying and launching our offering into high-growth, untapped sectors and/or new international markets. You will be the primary product voice for this domain, working closely with Sales, Growth and Marketing teams and having a direct line of sight into the roadmap of the entire financial products organization.

The ideal candidate thrives in a fast-moving environment, can quickly develop expert domain knowledge in new geographies and highly complex or regulated sectors and convert that knowledge into building tangible revenue generating products.

What You’ll Do:

• Define the long-term product vision and MVP for Motive Card entry into new sectors and markets.
• Conduct deep customer research, identify Ideal Customer Profiles (ICPs), and outline the feature set necessary for successful adoption.
• Develop the product strategy & roadmap by partnering closely with key stakeholders (including other PMs, PMMs, AEs, SEs) to introduce Motive Card into new sectors and/or international geographies, prioritizing based on market opportunity and operational readiness.
• Align priorities & Execute effectively on this roadmap by collaborating cross-functionally with Sales, Finance, Legal, Risk, Compliance, and Engineering teams.
• Develop and articulate clear metrics, business requirements, goals, and user stories.
• Own and maintain detailed product documentation, including Product Requirement Documents (PRDs), wireframes, and process flows, ensuring seamless execution by engineering teams.
• Serve as the primary product Subject Matter Expert (SME) for expansion initiatives, supporting Sales and Business Development with deep product knowledge and strategic positioning.

What We’re Looking For:

• 7+ years of experience in Product Management (B2B/Fintech experience is a plus)
• Direct experience launching products into new, complex, or regulated sectors, or significant experience with 0-to-1 product development 
• Experience launching products in new geographies is a plus.
• High customer empathy with a proven ability to conduct customer discovery, market analysis, and translate findings into clear, impactful product strategy.
• Be data-driven, with a track record of using data and metrics to back up assumptions, build business cases, and make product decisions.
• Sufficient technical knowledge to understand platform capabilities, dependencies, and to earn the respect and trust of software engineers.
• Exceptional interpersonal skills and a high EQ, enabling to work effectively with remote teams and manage stakeholders across all levels of seniority.
• Experience in an agile product development environment is essential.