We're looking for an experienced Sr. Manager to help build out and manage end-to-end execution of complex deals and streamlined approval processes within our Americas and Enterprise business segment. You will guide and establish a deal strategy, invent and simplify deal process and workflow, and get your hands dirty as a subject matter expert providing outstanding customer service and thought leadership to Account Executives, Customer Success Managers, line of business managers and other stakeholders across the go-to-market organization. You will provide agreement structuring and guidance and prepare tailored contractual packages for customers. You will contribute to scalability and efficiency gains in internal processes that impact the overall customer experience and contribute to the company’s overall Sales and Customer Success strategy.

What You'll Do:

• Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate deal composition and approvals, including exception escalation and management, historical account overview, pre-sales objection handling, and account management support
• Make quantitative and qualitative recommendations to executive management on deal structures and approvals
• Serve as a subject matter expert to ensure timely and accurate deal execution throughout the sales cycle, including evaluating discounts and approval policies and all revenue recognition rules adherence. 
• Serve as the deal’s internal quarterback, working to resolve open items related to terms and condition issues that impact our stakeholders, and topics related to order processing and management
• Optimize and manage a continuous deal pipeline by ensuring Sales follows Deal Desk guidelines and continuously revise Deal Desk processes to streamline the sales experience
• Develop a holistic understanding of the various components of Motive’s business and be able to apply the multidisciplinary thinking to all your analysis and execution

What We're Looking For:

• 5+ years of Deal Desk/operations experience in high-growth technology companies in go-to-market functions like sales, marketing, customer success, and operations
• Experience working with Enterprise and various segments across a sales organization 
• Expert in Salesforce required; experience in Tableau a plus
• Strong Communicator. Exceptional verbal and written communication, interpersonal, teamwork, and customer service skills. 
• Able to work in ambiguous environments under tight and unpredictable timelines
• Ability to navigate through large companies and build and nurture relationships with all kinds of leaders and teams
• Ability to work with a Pacific Time (PT) overlap, with a strong preference for candidates residing in the PT time zone.

About the Role: 

As a Senior Analyst on Motive’s Vendor Finance team, you will work at the intersection of Finance, Sales, and our Lending Partners (external). The Vendor Finance team (VF for short) coordinates deal processing with our sales stakeholders and their prospective customers when there is interest in a potential financing opportunity. Our team helps land deals for customers, while bringing cash to the business.

You will be interfacing with both internal and external partners, with the primary goal of processing deals quickly and accurately with your sales stakeholders. Candidates will need to be detail-oriented, patient, flexible, curious, and ready to support our GTM functions in a consultative manner.

What You’ll Do: 

● Consult with internal cross functional partners to process deals
● Work with external lending partners to provide the necessary information & documentation
● Develop the necessary documents per deal to ensure order management & lending partners have the requisite materials they need to process the deal
● Track, monitor, troubleshoot, and report on deals as they make their way through our deal pipeline
● Communicate internally & externally on strategy, process explanation, and financial information relevant to the deal
● Provide consultative opinions to GTM leadership on how to best position VF deals.
● Perform deal pricing analyses in Excel.

What We’re Looking For: 

● 5+ years previous consulting, financial analysis, sales operations, order management and/or pricing background preferred or working for a direct lender in a similar capacity is a plus.
● Bachelor’s Degree in Accounting, Business Administration, Finance from US/UK/Canada/Australia or minimum of 4 years work experience with multinational companies
● Experience in Salesforce and Microsoft Office/Google Suite
● Experience managing a team or leading projects
● Detail oriented with proven data analysis skills.
● Strong interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments.
● Self-starter with an ability to multi-task/prioritize to tackle large volumes of deal requests.

Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.