Area Manager

Type of Work: Full Time, Exempt (Bonus Eligible)
Market: Western Pennsylvania (Brookville, State College, Dubois, Greensburg, Erie, Gettysburg, York, Lebanon, Harrisburg, Lancaster, Altoona)
Travel: This role supports up to 11 Pennsylvania retail locations. Weekly in‑market travel to these stores is required.
Candidates must be able to commute within the Central and Western PA markets multiple times per week. Regular long-distance driving between stores is a core responsibility of this position.

Who You Are: 

As the Area Manager, you will be responsible for leading and developing talent across multiple locations to build consistency across the brand. You will coach, motivate, navigate, and serve as a sounding board for Store Managers, business partners, and sales drivers. Your responsibilities will include building the retail business strategy and setting direction for the store teams.

What You'll Do:

• Drive revenue growth by developing and executing sales strategies that leverage talent to provide positive financial results.
• Lead organizational change by assessing current operational status and creating/implementing improvements to meet the needs of the business.
• Focus on P&L by monitoring, recording, and directing revenue and spending across multiple locations.
• Coach store teams to develop and maintain operational best practices in areas of inventory control, store presentation, and asset protection.
• Create and maintain high standards for the guest journey and train team members on how to provide the best experience for our guests.
• Analyze and observe guest experience/feedback to create opportunities for process improvement.
• Retain and develop top talent across multiple locations.
• Provide leadership to the assigned region and mentor all store-level leadership teams.
• Identify opportunities for improvement in the store region; design and implement training, policies, goals, and other resources to maximize productivity and morale.
• Maintain knowledge of market, competition, and best practices and trends in sales techniques and strategies.
• Monitor and analyze business trends across all stores within the area.
• Attend and participate in sales and management training meetings and events as directed by management.
• Adhere to state regulations.
• Flexibility and availability regarding scheduling-must be able to work nights, weekends, and holidays. Open availability to meet business needs is required.
• Ability to travel up to 80% of your week, including overnight stays, to visit stores within the market, attend regional meetings and conferences, or for other business needs.
• Perform other duties as assigned.

What You'll Bring:

• Retail Leadership Expertise: 4+ years of retail management experience with a strong foundation in store operations, sales performance, and delivering exceptional customer experiences.
• Multi-Unit Oversight: 2+ years of experience managing multiple locations, driving operational consistency, performance, and execution across stores.
• High-Volume Store Experience: Proven success leading a high-volume store generating $9M+ in annual revenue, with accountability for sales, profitability, and operational efficiency.
• People Leadership & Development: 4+ years of experience building, coaching, and developing high-performing teams, with a track record of improving engagement, retention, and performance.
• Results-Driven Operator: Demonstrated ability to maximize sales, achieve business objectives, and drive KPIs across an assigned area.
• Strategic & Big-Picture Thinking: Ability to identify opportunities, implement innovative solutions, and drive revenue growth while enhancing the overall guest experience.
• Strong Communication Skills: Effective communicator with the ability to influence and collaborate at all levels, both internally and externally.
• Feedback & Leadership Agility: Comfortable managing up, giving and receiving feedback, and fostering a culture of openness and accountability.
• Change Leadership: Ability to lead and socialize organizational change, driving alignment, accountability, and adoption across teams.
• Talent Management: Skilled in identifying, developing, and retaining top talent, while effectively coaching and improving underperformance.
• Analytical & Systems Savvy: Proficient in navigating complex systems, analyzing financial and operational reports, and translating insights into action.
• Business Acumen: Strong understanding of sales, marketing, and supply chain principles, with the ability to connect these functions to drive overall business success.

Objective

Our Philadelphia area is seeking an exceptional Area Marketing Specialist to join our busy team to support our partner practices. 

The Area Marketing Specialist is responsible for creating, managing, and executing marketing plans for assigned practices. This role focuses on conducting face-to-face outreach to drive growth in practice volumes and revenue, adhering to Partner Practice Marketing Standard Operating Procedures 

Your Responsibilities 

• Execute in-person referral outreach in line with the marketing strategy 
• Categorize referring practices (A-D) based on referral numbers and submit analysis quarterly 
• Collaborate with the practice to develop annual marketing plans with monthly activities 
• Adhere to budget constraints to ensure growth 
• Monitor and manage marketing expenses, focusing on ROI 
• Ensure accurate and timely expense submissions to finance 
• Track and report monthly performance on key indicators, optimizing tactics for growth 
• Conduct monthly meetings with doctors 
• Attend monthly S1P Partner Practice Marketing meetings 
• Send weekly email updates to doctors and team members 
• Maintain regular touchpoints with the practice leader or RDO 
• Support the maintenance of market strategies, including earned, owned, and paid media 
• Assist in digital strategy development, social media management, and co-management of the practice’s website 

As one of the essential members of the team, you will also help to facilitate/coordinate other responsibilities as assigned. 

Your Background 

You are a resourceful area marketing specialist who loves building and developing relationships via multiple channels (in-person, digital, and print). You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who can proactively adjust to shifting priorities and values the chance to make an important impact. 

Requirements:

• In-person marketing and relationship management experience 
• Ability to travel locally and domestically 
• Ability to work independently and as part of a team in a dynamic environment 
• Strong project management, event planning, and client stakeholder management skills 
• Budget management and P&L experience 
• Advanced skills with CRM, Excel, PowerPoint, and other applications 
• Excellent communication, interpersonal, and supervisory skills 
• Experience in a corporate environment with complex business processes 
• Strategic thinking with strong tactical and organizational execution 
• Bachelor’s degree or equivalent combination of education and experience (Preferred) 
• 3 years of experience in referral-based marketing required (healthcare preferred) 

If this sounds like you, you will fit right in with the team! 

Benefits:

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off   

 About Us:

Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 225 locations across 28 states.

#priority

Business Development Representative

Location: Greater Philadelphia, PA | Type: Full-time | Schedule: Monday–Friday

Are you ready to combine your passion for healthcare with your talent for building relationships? At IVX Health, we are transforming the way infusion and injection therapy is delivered for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis. We are looking for a driven, relationship-focused Business Development Representative (BDR) to expand our presence nationwide by connecting healthcare providers and patients to a better infusion care experience.

If you’re passionate about making a real difference in the lives of patients while achieving professional success, this is the opportunity for you!

About the Role: 

The Business Development Representative is an essential part of the Sales team at IVX Health, dedicated to broadening our impact within the healthcare sector. This role centers on engaging daily with healthcare professionals such as physicians, nurses, and staff at partner hospitals and clinics. The primary aim is to introduce these providers to our ambulatory infusion services, cultivating relationships that facilitate patient referrals.

 Key Responsibilities:

• Territory Growth & Referral Development
  • Identify and engage potential referral sources to increase new patient encounters.
  • Develop and execute strategic sales plans to meet growth targets within the assigned territory.
  • Build and maintain strong relationships with medical practices, clinics, hospitals, and health systems to drive referral volume.
  • Participate in community events and local engagements to increase brand awareness and referral opportunities.
• Provider Engagement & Education
  • Conduct in-person and virtual presentations and educational sessions with healthcare providers and office staff.
  • Serve as a knowledgeable resource regarding IVX Health services, referral processes, and patient experience.
  • Act as a liaison between referring practices and IVX operations teams to ensure a positive experience for both providers and patients.
• Market Intelligence & Performance Tracking
  • Monitor competitor activity, market trends, and territory performance, providing insights to leadership.
  • Analyze sales data and market insights to identify opportunities for growth and improvement.
  • Maintain accurate, timely documentation of activities, leads, expenses, and reporting within CRM and internal systems.
• Cross-Functional Collaboration
  • Partner with Regional Operations, Prior Authorization, Intake, and other internal teams to support smooth patient onboarding.
  • Collaborate with Marketing to promote local events and territory initiatives, including social media engagement.
  • Build relationships with pharmaceutical representatives and other industry stakeholders.
• Professional Development & Compliance
  • Participate in sales meetings, training sessions, and performance reviews to strengthen skills and product knowledge.
  • Maintain current knowledge of healthcare regulations, compliance standards, and industry best practices.
  • Uphold the highest ethical standards in all interactions in alignment with IVX Health values.

Why You'll Love IVX Health

At IVX Health, we believe in taking care of our team just as much as we take care of our patients. Here’s what we offer:

• Comprehensive Healthcare: Medical, dental, and vision coverage, plus telemedicine services.
• Flexible Savings Options: Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
• Family Support: Fertility and family-building resources.
• Professional Development: Tuition reimbursement, CEU access, and career advancement opportunities.
• Generous Benefits: Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
• Work-Life Balance: Paid volunteer time and an inclusive, supportive culture.

Required Competencies and Skills:

• Working knowledge of managed care plans, insurance carriers, referral processes, and precertification workflows
• Strong communication and customer service skills with a relationship-driven approach
• Competitive mindset balanced with a patient- and provider-focused perspective
• Strong organizational skills and attention to detail
• Ability to collaborate effectively across internal teams and external partners
• Proficiency with standard office software and CRM systems
• Travel within the assigned territory is required

Education and Experience

• Bachelor’s degree in Business Management, Healthcare Management, or a related field, or equivalent relevant professional experience
• Minimum of 2 years of sales experience, preferably in healthcare or pharmaceutical sales
• Interest in or experience within healthcare, pharmaceutical, or infusion services preferred

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We are searching for a Mid-Level Industrial to Senior Designer who enjoys the craft of design and the process of building real products. This role is best suited for someone who is highly collaborative, detail-oriented, and comfortable working through constraints alongside engineers and external partners. 

You will be part of a tight feedback loop—iterating, prototyping, refining user-focused designs and developing integrated solutions that are not just innovative, but reliable and manufacturable at scale.

Working closely with experienced engineering teams and OEM partners, we value practical problem-solving, clear communication, and hands-on engagement. Our environment prioritizes substance grounded in offering the opportunity to deliver meaningful work on products that go beyond concept and into transformative self-driving real-world use.

In this role, you will

• Develop thoughtful user-centric, well-resolved design solutions for self-driving kit vehicle integration and user interactions - Engaged with user researchers and product team experts.
• Communicate ideas through sketching, CAD, and high-quality visual assets to support storytelling and curation of concepts, in collaboration with design and marketing teams.
• Partner closely with engineering and aero partners to balance design intent with performance and feasibility.
• Collaborate with vehicle teams for seamless platform integration including mounting, protection, serviceability, and applying DFM principles in support of scalability.
• Prototype and test designs to validate decisions and identify potential issues early in the process.
• Collaborate with OEM partners and suppliers to align on requirements and maintain practical documentation to support the manufacturing process.

Required Qualifications

• 3–6+ years of experience in industrial, automotive or product design.
• A portfolio demonstrating strong execution and a grasp of the end to end process from discovery through DFM refinement.
• Proficiency in 3D CAD (SolidWorks, CATIA, Alias, Keyshot or similar) for A-Surface design iteration development and visualization.
• Strong sketching skills used as a thinking tool and high fidelity presentation tool internally and externally.
• Working knowledge of manufacturing processes (injection molding, CNC, sheet metal, etc.) and experience collaborating with engineers on complex products.

Desirable Qualifications 

• Familiarity with OEM or product design studio development environments and supplier collaboration.
• Exposure to sensor integration, including LiDAR, radar, and cameras.
• A strong curiosity regarding product assembly and a willingness to refine designs based on real-world constraints.
• High ownership, a focus on quality outcomes, and meticulous attention to detail.

The base salary range for this position is $139K-$200K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

Shift4 is looking for a strategic, creative, and data-driven Social Media Sr Manager to own and elevate our social media presence. Reporting to the Director of Digital Marketing, this role will lead the development and execution of a comprehensive social media strategy that strengthens brand awareness, drives engagement, and supports business growth across key audiences. You’ll be equal parts strategist, storyteller, and community builder—someone who understands how to turn complex products into compelling narratives and thrives in a fast-paced, high-impact environment.

Location: Las Vegas, NV or Center Valley, PA office Hybrid schedule 

Key Responsibilities:

• Strategy Development:
  • Develop and execute a cohesive social media strategy in alignment with overall marketing goals.
  • Identify target audiences and create content that resonates with them across various platforms.
• Content Creation:
  • Create and curate engaging and shareable content, including text, image, and video content.
  • Work closely with design and content teams to produce high-quality visuals and multimedia elements.
  • Collaborate with influencers, partners, and brand ambassadors to amplify reach and drive brand advocacy through strategic partnerships and collaborations.
• Platform Management:
  • Manage and optimize social media accounts on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
  • Stay updated on platform algorithm changes and industry trends to adjust strategies accordingly.
• Community Engagement:
  • Foster and nurture a positive and active community around our brand.
  • Respond to comments, messages, and mentions in a timely and authentic manner.
• Analytics and Reporting:
  • Utilize analytics tools to measure the performance of social media campaigns and adjust strategies accordingly.
  • Prepare regular reports on key social media metrics and present insights to the marketing team.
• Campaign Development:
  • Plan and execute social media campaigns, contests, and collaborations to promote brand awareness and engagement.
  • Collaborate with cross-functional teams to integrate social media into broader marketing initiatives.
• Monitoring and Trend Analysis:
  • Monitor industry trends and competitor activities to identify opportunities for innovation.
  • Stay informed about social media best practices, emerging platforms, and technologies.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as a Social Media Director or similar role.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficiency in social media management tools and analytics platforms.
• Creative thinking and the ability to generate innovative content ideas.

If you are passionate about social media, have a track record of successful campaigns, and are ready to take on a leadership role in shaping our online presence, we encourage you to apply. Join us in building a strong and engaging social media community for our brand!

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

About the team:

Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques.

The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape, and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team.

Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.

Your primary role:

• Your role will be to oversee the smooth running of multiple concurrent projects
• With input from your manager you will be writing guides and questionnaires
• You will conduct depth interviews with key respondents and manage central locations with clients present
• You will interrogate the findings, helping to write the presentation alongside senior team members
• Your job also involves ongoing monitoring of job costs to meet budgets as well as overseeing junior members of your project team

About You…

Your skills and experience:

• More than 2 years of experience in market research (ideally healthcare but can be other market research sectors)
• Strong project management skills
• Ability to work under pressure and to tight deadlines
• Attention to detail

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end of year party
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa

Employee Benefits:

• Remote and hybrid work options
• A comprehensive training and development program
• Opportunities for internal advancement
• Annual salary and promotion review
• Paid time off
• 401(k) plan with employee match
• Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts
• Company paid basic life insurance
• Short term/long term disability
• Commuter reimbursement accounts
• Employee assistance program

Our Pledge

At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Inizio Ignite, Research Partnership 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.  

Further information:

This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely.

Compensation

Salary Range Compensation (e.g.): $85,000 - $95,000 per year. This base salary range represents the low and high end of the salary range for this position in NYC. The range listed may be just one component the total compensation package. This range may also differ based on the applicant’s geographic location and cost of living considerations. 

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

About the team:

Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques.

The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team.

Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.

Your primary role:

• Lead research projects and project teams with a high degree of autonomy, ensuring delivery of high-quality outputs
• Act as a key day-to-day client contact, building strong relationships and presenting findings and recommendations
• Shape client recommendations and contribute meaningfully to strategic discussions
• Support and contribute to business development initiatives, including independently writing proposals and contributing to pitches
• Drive organic growth within existing clients and contribute to revenue generation
• Provide guidance, mentorship, and day-to-day support to junior team members; contribute to performance feedback and development
• Support senior leadership (Directors/VPs) on broader account strategy and commercial decisions
• Lead qualitative elements such as moderation (e.g., pilot interviews and beyond), where applicable
• Contribute to internal initiatives, including training, process improvement, and knowledge sharing

About You:

Your skills and experience:

• 5–7+ years of experience in qualitative and quantitative custom primary market research
• Experience in the life sciences sector
• Strong client engagement and relationship management skills
• Experience contributing to business development and proposal writing
• Proven ability to independently lead projects and manage multiple workstreams
• Strong commercial awareness and understanding of client business challenges
• Experience mentoring or supporting junior team members
• Excellent communication skills, both verbal and written
• Ability to multitask under pressure and meet tight deadlines
• Experience with advanced analytics, SPSS, SAS, and/or Q is a plus

Ideal profile:

• Proactive, dedicated and enthusiastic, with a ‘can do’ attitude
• High level of accuracy and attention to detail
• Collaborative team player
• Communicates ideas clearly and effectively
• Motivated to continue developing strategic and commercial skillset

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A relaxed and friendly working environment
• Social events - including a summer day out and end of year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa

Employee Benefits:

• Remote and hybrid work options
• A comprehensive training and development program
• Opportunities for internal advancement
• Annual salary and promotion review
• Paid time off
• 401(k) plan with employee match
• Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts
• Company paid life insurance
• Short term/long term disability
• Commuter reimbursement accounts
• Employee assistance programs

Our Pledge

At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Inizio Ignite, Research Partnership

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Further information:

This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

The Role

The Enterprise Account Manager will be responsible for strategic management, coordination, and oversight of a portfolio of Client Accounts. You will partner with each of the Inizio Businesses to expand customer relationships, increase sales and exploit whitespace opportunity.

Key Responsibilities

• Identify and build strong, enduring relationships with key decision makers.
• Align with Inizio business stakeholders to set account strategy and document this according to the approved Sales / Account Management methodology (e.g., Miller Heimann).
• Partner with Inizio businesses to drive account performance to meet or exceed annual sales targets for specified Accounts.
• Drive strategic proposal volume and assist in development of proposal content as appropriate.
• Develop and identify prospective solutions based on customer needs, and portfolio/pipeline strategy.
• Engage with operational programme teams to track milestones and results - identifying, trouble-shooting and escalating issues (where necessary) to drive Client satisfaction.
• Gather client and competitive intelligence to inform Inizio's account strategy, coordinate with Inizio client data & insights team and Advisory businesses to identify whitespace aggregated to Advisory level (incl. functions, Therapeutic areas, geographies, etc. and establish connections to transition these opportunities into qualified leads.
• Triage & coordinate account enterprise capability overviews, RFPs, and/or data requests.
• Function as the key POC within Inizio for nominated accounts, supporting coordination across the businesses for these accounts.

What you bring to the role

• Excellent internal / external stakeholder management skills.
• Able to communicate with impact and influence.
• Curious, solution-oriented, and proactive.
• Flexible and able to operate in a dynamic, fast-paced environment.
• Prepared to travel globally as required but ideally located in US.

Experience and Skills

Required:

• Background in working with Life Sciences / Pharma.
• Understanding of Commercial and Marketing Services in Pharma.
• Demonstrated track record of building and maintaining strong client relationships.
• Demonstrated track record of selling professional services across US and Europe (and ideally APAC).
• Demonstrated success in business development which has led to converted sales of professional services.
• Minimum of a bachelor's level degree.

Desirable:

• Experience engaging with Procurement function to identify opportunities and convey mutual value exchange.
• Basic working knowledge of CRM and demand tracking systems (e.g., Salesforce); as well as associated reporting
• Excellent planning and project management skills particularly as it relates to the development of BD collateral or RFP responses amid scarce resources (i.e., limited number of content authors, limited time from those authors)
• Significant presentation experience in front of senior level clients
• Working knowledge of some form of a consultative selling and/or Account Planning model (E.g., HCS, Miller-Heiman, etc.)
• Ideal candidate will have 5 or more years of relevant experience.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

Job title: Vice President – Commercial Team

Job Type: Permanent, full time

Reporting to: Senior Vice President – Commercial Team

Location: Home based, USA; or office-based, NYC; Yardley, PA; York, PA; or San Francisco

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Core Responsibilities:

You will own, coordinate and execute the global business development strategy, plan and activities on designated global pharmaceutical and biotech accounts in order to meet Inizio Ignite RP and STEM sales and revenue targets.

You will work directly and indirectly coordinating and supporting all BD activities in partnership with the Inizio Ignite Innovation & Growth team to increase awareness, access, and sales for RP, STEM and Inizio for the accounts they are accountable for.

You will represent the customer within Inizio Insights, create, communicate, and execute a customer centric value proposition internally and externally to become a trusted partner.

You will partner with other SVPs, VPs and account managers across the Inizio Ignite RP and STEM teams to embed commercial best practices and drive key account growth initiatives in a collaborative fashion.

Job Role:

• Lead and co-ordinate business development activities within the assigned target client accounts, this includes winning new and repeat business, and expanding RP, STEM and Inizio business across new services and new geographies (breadth and depth).
• Take accountability for account targets and support delivery through coordination with global and regional delivery teams.
• The individual must develop strong relationships with key stakeholders within the target accounts, ensuring that a partnership is built that facilitates maintenance and growth of target accounts. Key external stakeholders range from senior functional heads such within sales, insights/business intelligence, marketing, SFE, medical excellence, global brand leads, global medical leaders through to CEOs
• Partnering with the operational account leadership to support critical service delivery deliverables including result presentations and action planning for future projects and services.    
• Acting as a point of escalation for all customer stakeholders

Essential skills:

• Strong results orientation with a proven track record of driving strategic business development, both in new clients and in growing the account size (breadth and depth) within existing clients.
• Self-motivated, relishes new challenges in a dynamic environment and demonstrates an intense drive to generate superior outcomes.
• Analytical and problem-solving capability with an ability to think laterally and creatively.
• Capable and supportive team member, can adapt approach to colleagues according to personality and cultural differences, and can lead and influence colleagues who are not reports.
• Collaborative, can demonstrate a team before self-approach, knowing when to delegate and when to take ownership, to ensure the team benefits first.   
• Exceptional project management and time management skills coupled with deep market and product understanding.
• Ability to work collaboratively at all levels and network effectively within the broader cross-functional Inizio matrix.
• Line management capabilities and experience of coaching successful mid-senior level business development and commercial professionals
• Confident and articulate verbal and written communicator, with an ability to foster productive relationships at senior management level.
• Demonstrates judgment, pragmatism and commercially astute approach to decision making and is also responsive to alternate views.
• Employs influence and tact to resolve issues, conflict and promote effective teamwork and supports innovation amongst team to meet objectives.
• Effective team, peer and cross functional team coach able to provide broader organisational support as required.
• An excellent communicator with exceptional presentation skills and influencing skills.

Experience and knowledge required:

• Detailed knowledge of the pharmaceutical market. This person needs to have an existing network of influential/senior pharma executives, be aware of what is happening in the pharma markets and up to speed with client developments, key launches, people changes, mergers and acquisitions etc.
• Detailed knowledge of primary market research techniques and how they can bring benefit to our clients/prospective clients. Ideally, also experience and knowledge of STEM’s offerings.
• Successful experience dealing with senior level stakeholders in global pharma roles.
• Successful experience developing business on a consistent basis in a commercially focused role, ideally covering regional or global services.
• Successful experience managing accounts/client relationships to deliver to client expectations.

Ideal profile:

• You are proactive, dedicated, and enthusiastic
• You demonstrate a high level of strategic thinking and judgement, capable of identifying and developing commercial opportunities
• You are a collaborative leader who empowers your direct and indirect reports to deliver exceptional work, and to take the initiative and seize opportunities for growth
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and are looking for an opportunity to step into a key, high profile role in our organization

Life at Inizio Ignite:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

Inizio Ignite is an equal opportunity employer.  Inizio Ignite will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

About us:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Research Partnership (part of Inizio Ignite) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, Delhi).

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently. As an Insights Field Operations Associate Director, this will involve working directly with both the Research Directors, as well as with other departments (Finance, IT, Creative) to provide Project Management subject matter expertise.

As a Field Operations Associate Director you will have responsibility for managing a team of Project Managers/Executives. This will involve mentoring, performance management as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will also be responsible for delivering subject-specific training both within your line management team and the wider Operations team.

Your primary role:

The Field Operations Associate Director is a senior leadership role within US Field Operations at Insights. The role is responsible for overseeing the quality, consistency, and delivery of project management output from a team of RP Project Managers, while also acting as a hands-on Project Manager on active studies.

This position plays a central role in supporting the alignment of project management roles and responsibilities across RP and STEM within Insights. Working closely with the Head of US Field Operations, the Associate Director will develop a deep understanding of both RP and STEM operating models and contribute to the evolution of project management capabilities under the Insights organization.

The role combines direct project delivery, people leadership, client engagement, and cross-business collaboration, and requires strong judgement, operational credibility, and the ability to lead through complexity.

Key Responsibilities

Project Delivery & Oversight

• Oversee the end-to-end delivery and quality of US RP project management output, ensuring projects are delivered to a high standard and in line with client expectations.
• Act as Project Manager on assigned studies, maintaining full responsibility for operational execution from project set-up through to delivery.
• Hold full project-level decision-making authority, including management of scope, timelines, and delivery risks.
• Escalate resourcing constraints or significant capacity challenges to the Head of US Field Operations as required.
• Serve as a senior escalation point for complex delivery issues and client concerns.

Hands-on Project Management Responsibilities

• Oversee the smooth running of fieldwork management, coordinating with internal teams and external suppliers.
• Ensure the successful handover of project deliverables to research teams, including:
• Coordination of Data Processing (DP) work and deliverables for quantitative projects, in line with provided specifications and templates.
• Coordination of qualitative deliverables, including transcripts and/or recordings (notes, video, and audio files), as required.
• Own, coordinate, and maintain project timelines, working closely with internal research teams, clients, and suppliers.
• Take ownership of coordinating project team meetings, including scheduling and facilitation.
• Hold responsibility for Pharmacovigilance and Adverse Event reporting, ensuring compliance with internal and regulatory standards.
• Coordinate client and supplier Statements of Work (SOWs).
• Manage client and supplier invoicing, including PO number tracking, invoice coordination, and liaison with the Finance team.

Team Leadership & Line Management

• Line manage a team of RP Project Managers and Senior Project Managers.
• Provide coaching, feedback, and development support to strengthen project management capability and consistency of output.
• Support professional development and performance management of RP PMs.

Client Engagement

• Engage directly with clients on escalations, delivery challenges, and complex projects.
• Act as a senior point of contact for project delivery matters when required.
• Partner with internal stakeholders to support strong, long-term client relationships.

RP & STEM Alignment within Insights

• Work closely with the Head of US Field Operations to build a strong understanding of RP and STEM as distinct businesses.
• Support the alignment and clarification of project management roles and responsibilities across RP and STEM within Insights.
• Contribute to discussions on how project management capabilities and expectations can be enhanced and aligned over time, while recognizing existing team processes.
• Act as a bridge between RP project management and the wider Insights Field Operations organization.

Global Collaboration

• Collaborate with Associate Project Directors in the UK and APAC to support alignment of RP project management approaches globally.
• Share best practices and support consistent quality of project output across geographies.
• Contribute to global discussions on project management standards and ways of working for RP within Insights.

About You…

Your skills and experience:

• More than 7 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Significant experience with team management (including line management and training of a team of junior Project Managers)
• Established relationships with fieldwork agency suppliers
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Proven ability to manage complex, multi-stakeholder projects and make independent delivery decisions.
• Experience handling client escalations and operating confidently in senior client environments.
• Comfortable working across teams and geographies and contributing to organizational alignment efforts.
• Highly organized, detail-oriented, and able to balance delivery with people leadership.

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

#LI-ND1

#LI-Remote

We invite you to come grow with us.

Research Partnership (part of Inizio Advisory) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco), India (New Delhi), and Singapore.

As individuals with diverse backgrounds, as a team with shared values, as professionals ready to reimagine health and life sciences—you can grow with us at a place that:

• Makes a difference to human health
• Shares values and celebrates progress
• Puts people at the center of everything

About the team: 

Our custom research team partners with global pharmaceutical and biotech clients to enable them to solve marketing, brand, advertising and communications problems through a mixture of innovative qualitative and quantitative market research techniques.

The team is not split into silos by client or therapy area, so you will be empowered to develop broad expertise across the healthcare landscape, and will have the opportunity to work with a wide range of expert senior researchers and gain exposure to the full suite of research tools and techniques covered by the team.

Our studies are typically multi-market, encompassing Europe, North America and Emerging Markets. We believe that exposure to a wide range of healthcare systems – and different cultural approaches to healthcare – helps our researchers to offer the most impactful, commercially-relevant insights to our clients.

Your primary role:

• Oversee projects and project teams, be the main point of contact with the client and write and give client presentations
• Run a management team with responsibilities involving conducting appraisals, pay reviews, monitoring of performance, personal development, training of staff, recruitment and developing and implementing internal company procedures
• Engage in business development and sales initiatives
• Write proposals to win new business, consider timescales and calculate the research cost alongside VPs and operations
• Involvement in talent acquisition and assessing potential new staff 

About You… 

Your skills and experience:

• At least 7 years of experience with qualitative custom primary market research projects
• Experience in the life sciences sector
• Extensive expertise in qualitative market research methodologies, including advanced moderation techniques, delivering actionable insights across diverse markets
• Proven ability to mentor and develop both junior and senior team members, fostering deep expertise in qualitative research practices and pharmaceutical industry knowledge
• Highly skilled in moderating in-depth interviews and focus groups, both via telephone and in-person, ensuring rich, meaningful data collection and analysis
• Strong client engagement and relationship management skills
• Proven project supervision skills
• Appreciation of marketing/client-side issues, knowledge and understanding of client issues
• Self-motivated and able to work independently
• Excellent communication skills, both verbal and written
• Ability to multitask under pressure and meet tight deadlines

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end of year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa 

Employee Benefits:

• Remote and hybrid work options
• A comprehensive training and development program
• Opportunities for internal advancement
• Annual salary and promotion review
• Paid time off, up to 25 days including your birthday
• 401(k) plan with employee match
• Medical/vision/dental/prescription insurance plans, including heath savings and flexible spending accounts
• Company paid life insurance
• Short term/long term disability
• Commuter reimbursement accounts
• Employee assistance program 

Our Pledge

At Research Partnership, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Inizio Ignite, Research Partnership 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.  

Further information:

This is a full-time role. You can choose to work out of our NYC, SF or Yardley, PA (Philadelphia) office for as many days out of the week as you’d like or work remotely.

#LI-ND1

#LI-Hyrbid

About us:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Research Partnership (part of Inizio Ignite) is one of the world's largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, Delhi).

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently. As an Insights Field Operations Associate Director, this will involve working directly with both the Research Directors, as well as with other departments (Finance, IT, Creative) to provide Project Management subject matter expertise.

As a Field Operations Associate Director you will have responsibility for managing a team of Project Managers/Executives. This will involve mentoring, performance management as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will also be responsible for delivering subject-specific training both within your line management team and the wider Operations team.

Your primary role:

The Field Operations Associate Director is a senior leadership role within US Field Operations at Insights. The role is responsible for overseeing the quality, consistency, and delivery of project management output from a team of RP Project Managers, while also acting as a hands-on Project Manager on active studies.

This position plays a central role in supporting the alignment of project management roles and responsibilities across RP and STEM within Insights. Working closely with the Head of US Field Operations, the Associate Director will develop a deep understanding of both RP and STEM operating models and contribute to the evolution of project management capabilities under the Insights organization.

The role combines direct project delivery, people leadership, client engagement, and cross-business collaboration, and requires strong judgement, operational credibility, and the ability to lead through complexity.

Key Responsibilities

Project Delivery & Oversight

• Oversee the end-to-end delivery and quality of US RP project management output, ensuring projects are delivered to a high standard and in line with client expectations.
• Act as Project Manager on assigned studies, maintaining full responsibility for operational execution from project set-up through to delivery.
• Hold full project-level decision-making authority, including management of scope, timelines, and delivery risks.
• Escalate resourcing constraints or significant capacity challenges to the Head of US Field Operations as required.
• Serve as a senior escalation point for complex delivery issues and client concerns.

Hands-on Project Management Responsibilities

• Oversee the smooth running of fieldwork management, coordinating with internal teams and external suppliers.
• Ensure the successful handover of project deliverables to research teams, including:
• Coordination of Data Processing (DP) work and deliverables for quantitative projects, in line with provided specifications and templates.
• Coordination of qualitative deliverables, including transcripts and/or recordings (notes, video, and audio files), as required.
• Own, coordinate, and maintain project timelines, working closely with internal research teams, clients, and suppliers.
• Take ownership of coordinating project team meetings, including scheduling and facilitation.
• Hold responsibility for Pharmacovigilance and Adverse Event reporting, ensuring compliance with internal and regulatory standards.
• Coordinate client and supplier Statements of Work (SOWs).
• Manage client and supplier invoicing, including PO number tracking, invoice coordination, and liaison with the Finance team.

Team Leadership & Line Management

• Line manage a team of RP Project Managers and Senior Project Managers.
• Provide coaching, feedback, and development support to strengthen project management capability and consistency of output.
• Support professional development and performance management of RP PMs.

Client Engagement

• Engage directly with clients on escalations, delivery challenges, and complex projects.
• Act as a senior point of contact for project delivery matters when required.
• Partner with internal stakeholders to support strong, long-term client relationships.

RP & STEM Alignment within Insights

• Work closely with the Head of US Field Operations to build a strong understanding of RP and STEM as distinct businesses.
• Support the alignment and clarification of project management roles and responsibilities across RP and STEM within Insights.
• Contribute to discussions on how project management capabilities and expectations can be enhanced and aligned over time, while recognizing existing team processes.
• Act as a bridge between RP project management and the wider Insights Field Operations organization.

Global Collaboration

• Collaborate with Associate Project Directors in the UK and APAC to support alignment of RP project management approaches globally.
• Share best practices and support consistent quality of project output across geographies.
• Contribute to global discussions on project management standards and ways of working for RP within Insights.

About You…

Your skills and experience:

• More than 7 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Significant experience with team management (including line management and training of a team of junior Project Managers)
• Established relationships with fieldwork agency suppliers
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Proven ability to manage complex, multi-stakeholder projects and make independent delivery decisions.
• Experience handling client escalations and operating confidently in senior client environments.
• Comfortable working across teams and geographies and contributing to organizational alignment efforts.
• Highly organized, detail-oriented, and able to balance delivery with people leadership.

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organization and prioritization
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development program for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Role Overview

The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.

What you'll be doing

 Account Enablement

• Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
• Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
• Align support of account enablement team to Ignite top 10 priority accounts
• Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
• Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
• Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.

 Support and Facilitation of Account Performance Reviews

• Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
• Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success

CRM Usage & Adoption

• Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
• Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
• Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).

BD Process Harmonization

• Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
• Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
• Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.

Region-Specific Growth Team Enablement

• Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
• Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions

What you'll need

• Proven experience in sales operations, account management, or commercial enablement within a global organization.
• Strong leadership and team management skills, with experience leading cross-regional teams.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience in health and life sciences or consulting preferred.
• Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

Job title: Vice President – Commercial Team

Job Type: Permanent, full time

Reporting to: Senior Vice President – Commercial Team

Location: Home based, USA; or office-based, NYC; Yardley, PA; York, PA; or San Francisco

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Core Responsibilities:

You will own, coordinate and execute the global business development strategy, plan and activities on designated global pharmaceutical and biotech accounts in order to meet Inizio Ignite RP and STEM sales and revenue targets.

You will work directly and indirectly coordinating and supporting all BD activities in partnership with the Inizio Ignite Innovation & Growth team to increase awareness, access, and sales for RP, STEM and Inizio for the accounts they are accountable for.

You will represent the customer within Inizio Insights, create, communicate, and execute a customer centric value proposition internally and externally to become a trusted partner.

You will partner with other SVPs, VPs and account managers across the Inizio Ignite RP and STEM teams to embed commercial best practices and drive key account growth initiatives in a collaborative fashion.

Job Role:

• Lead and co-ordinate business development activities within the assigned target client accounts, this includes winning new and repeat business, and expanding RP, STEM and Inizio business across new services and new geographies (breadth and depth).
• Take accountability for account targets and support delivery through coordination with global and regional delivery teams.
• The individual must develop strong relationships with key stakeholders within the target accounts, ensuring that a partnership is built that facilitates maintenance and growth of target accounts. Key external stakeholders range from senior functional heads such within sales, insights/business intelligence, marketing, SFE, medical excellence, global brand leads, global medical leaders through to CEOs
• Partnering with the operational account leadership to support critical service delivery deliverables including result presentations and action planning for future projects and services.    
• Acting as a point of escalation for all customer stakeholders

Essential skills:

• Strong results orientation with a proven track record of driving strategic business development, both in new clients and in growing the account size (breadth and depth) within existing clients.
• Self-motivated, relishes new challenges in a dynamic environment and demonstrates an intense drive to generate superior outcomes.
• Analytical and problem-solving capability with an ability to think laterally and creatively.
• Capable and supportive team member, can adapt approach to colleagues according to personality and cultural differences, and can lead and influence colleagues who are not reports.
• Collaborative, can demonstrate a team before self-approach, knowing when to delegate and when to take ownership, to ensure the team benefits first.   
• Exceptional project management and time management skills coupled with deep market and product understanding.
• Ability to work collaboratively at all levels and network effectively within the broader cross-functional Inizio matrix.
• Line management capabilities and experience of coaching successful mid-senior level business development and commercial professionals
• Confident and articulate verbal and written communicator, with an ability to foster productive relationships at senior management level.
• Demonstrates judgment, pragmatism and commercially astute approach to decision making and is also responsive to alternate views.
• Employs influence and tact to resolve issues, conflict and promote effective teamwork and supports innovation amongst team to meet objectives.
• Effective team, peer and cross functional team coach able to provide broader organisational support as required.
• An excellent communicator with exceptional presentation skills and influencing skills.

Experience and knowledge required:

• Detailed knowledge of the pharmaceutical market. This person needs to have an existing network of influential/senior pharma executives, be aware of what is happening in the pharma markets and up to speed with client developments, key launches, people changes, mergers and acquisitions etc.
• Detailed knowledge of primary market research techniques and how they can bring benefit to our clients/prospective clients. Ideally, also experience and knowledge of STEM’s offerings.
• Successful experience dealing with senior level stakeholders in global pharma roles.
• Successful experience developing business on a consistent basis in a commercially focused role, ideally covering regional or global services.
• Successful experience managing accounts/client relationships to deliver to client expectations.

Ideal profile:

• You are proactive, dedicated, and enthusiastic
• You demonstrate a high level of strategic thinking and judgement, capable of identifying and developing commercial opportunities
• You are a collaborative leader who empowers your direct and indirect reports to deliver exceptional work, and to take the initiative and seize opportunities for growth
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and are looking for an opportunity to step into a key, high profile role in our organization

Life at Inizio Ignite:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

Inizio Ignite is an equal opportunity employer.  Inizio Ignite will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

The role 

We are seeking an Events Marketing Manager, East Region to lead the planning and execution of high-impact regional marketing events that drive brand visibility, executive engagement, and measurable pipeline growth.

In this role, you will serve as the regional event authority—owning the operational excellence, production leadership, vendor management, and attendee experience across major industry conferences, hosted events, partner activations, roadshows, workshops, and regional programs.

Working in close alignment with regional sales and marketing leadership, you will ensure every event delivers business impact with precision, professionalism, and brand consistency.

Location: This is a remote role within the United States. Candidates located in the Boston Metro, NYC Metro, DC Metro, and Philadelphia (PA) are preferred. Strong candidates based in the Eastern time zone will also be considered.

Your responsibilities will include: 

Regional Strategy & GTM Planning

• Define and execute the East Region field marketing plan aligned to Nebius’ North America GTM strategy, revenue targets, and AI-cloud growth objectives.
• Identify priority verticals and clusters in the region (enterprise AI, finance, healthcare, retail, and media & entertainment).
• Translate global campaigns into localized programs that resonate with technical and executive buyers.

Sales & Partner Alignment

• Partner with regional sales leaders, solutions architects, and business development to align on pipeline coverage, target accounts, and co-marketing initiatives.
• Collaborate closely with Vertical GTM team leads to ensure field programs reinforce priority industries, solution narratives, and territory goals—creating a unified GTM motion from awareness through pipeline conversion.
• Support regional account-based marketing (ABM/ABX) motions for top enterprise and strategic accounts.

Field & Partner Campaign Execution

• Plan, manage, and execute regional events, workshops, executive roundtables, and innovation labs showcasing Nebius’ AI/ML and NeoCloud capabilities.
• Build developer and data-science community engagement through hackathons, meetups, and partnerships with regional universities and AI accelerators.
• Manage regional sponsorships and Nebius presence at high-impact industry conferences (e.g., AWS re:Invent, NVIDIA GTC, MIT AI Conference).

Insights & Measurement

• Track and analyze field performance metrics: leads generated, pipeline influenced, partner-sourced opportunities, and ROI.
• Capture real-time feedback and customer insights from the field to help shape product positioning, content strategy, and global messaging.
• Use intent data and CRM analytics to optimize account targeting and campaign efficiency.

Budget & Operations

• Own the East Region field marketing budget—forecast spend, manage vendors, and ensure strong ROI discipline.
• Maintain operational excellence through collaboration with demand generation, marketing operations, and creative teams.

Cross-Functional Collaboration

• Work closely with Product Marketing, Partner Marketing, and Sales Enablement to deliver cohesive storytelling and thought leadership in the field.
• Contribute to global initiatives while serving as the regional voice to headquarters—advocating for East-region opportunities, challenges, and innovations.

We expect you to have: 

• 7+ years of B2B field and partner experience in cloud, AI, or enterprise tech, with proven pipeline impact.
• Deep understanding of AI/ML infrastructure, data platforms, and cloud ecosystems (AWS, Azure, Google Cloud, or similar).
• Proven ability to plan and execute localized marketing programs across diverse markets in the Eastern U.S.
• Hands-on experience with account-based marketing, partner co-marketing, and demand-generation tools (Salesforce, Marketo, HubSpot, 6sense).
• Strong analytical mindset; comfortable with dashboards, campaign metrics, and ROI analysis.
• Exceptional communication, collaboration, and stakeholder-management skills across sales, partners, and technical audiences.
• Bachelor’s degree in marketing, Business, or related field (MBA preferred).
• Willingness to travel 25 - 30% for events, team and community engagements.

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $150k - $185k OTE based on your experience.

Job Summary of the Field Market Development Manager

The Market Development Manager (MDM) will be responsible for developing and executing strategic market development initiatives for Axogen’s OMF/H&N business. Through direct engagement with key opinion leaders (KOLs) and stakeholders in the most prominent and high potential Oral Maxillofacial and Head & Neck Academic Medical Centers, the MDM will be required to execute market development initiatives that help position Axogen as the Standard-of-Care for peripheral nerve repair in these markets. Through detailed understanding of the surgical procedure and customer needs the MDM will define our unique value proposition as well as establish and train Axogen field sales team on best practice sales processes while collaborating cross functionally to coordinate and execute market development initiatives that build brand and therapy awareness as well as belief in the Axogen nerve repair algorithm. With a strong emphasis on building and maintaining KOL relationships in assigned accounts and regions, the MDM will build advocacy and P2P influencers that drive awareness and adoption of the Axogen nerve repair algorithm in our focus accounts. Ultimately, through therapy awareness, education, and advocacy the MDM will aid in expanding Axogen's footprint and adoption in targeted OMF/H&N procedures.

Requirements of the Field Market Development Manager

• Bachelor's degree, preferred Marketing or related field, MBA preferred
• 8+ years of sales, marketing or market development experience in H&N/ENT and/or OMF
• Established and strong KOL network in H&N
• New therapy/technology commercialization experience
• Market Development experience with demonstrated success in executing market development initiatives that drove KOL adoption and advocacy as well as market penetration
• Customer-facing experience with leading clinical experts
• Proficient in stakeholder management
• Proficient in reimbursement, coding and provider economics
• Proven track record of working cross-functionally within a commercial organization

Responsibilities of the Field Market Development Manager

The specific duties of the Field Market Development Manager include but are not limited to:

• Identify and develop strategic relationships with the most influential KOLs and execute impactful market development programs in the assigned strategic accounts to advance Axogen’s nerve repair algorithm as standard of care within targeted facilities
• Collaborate with Prof Ed and sales team to provide nerve repair education and training opportunities for fellows and attendings in targeted centers
• Collaborate with downstream marketing to execute account based marketing programs and market development initiatives such as therapy awareness, educational dinner programs, journal clubs and other P2P engagements with the aim to establish a standardized approach to nerve repair in the target centers
• Identify KOLs for research collaboration, participation in advisory boards or KOLs with societal influence with the aim of developing advocacy for establishing Axogen nerve repair algorithm as a standard of care option
• Establish and share best practice sales process with sales organization and collaborate with sales team to accelerate customer activation, adoption and loyalty in target accounts
• Work with sales training to build appropriate education for all levels of the sales organization  
• Create a surgeon feedback loop to provide visibility to outcomes and positive quality of life impact for their patients
• Ensure market development insights and intelligence are incorporated into upstream portfolio process and product launch plans
• Collaborate with HEOR team on health economic education and support to strategic accounts including budget impact analysis, coding and reimbursement
• Collaborate with the sales and marketing teams to ensure messaging to key accounts and stakeholders is consistent
• Ability to travel up to 70% - overnight travel expected

Territory (candidate must reside in one of these areas)

Boston, New York City, New Jersey, Philadelphia, or Baltimore

#LI-AC1

#LI-REMOTE

Benefits/Compensation

The anticipated target compensation for base salary plus annual bonus and field performance incentives is ~$193K - $228K (based on individual and company performance). 

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Philly, PA is highly preferred. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in PA, MA, NJ, and Greater NY Area

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Position Summary:

ParetoHealth has built the strongest stop-loss platform in the market. Our continued growth now depends on fully integrating and elevating the ecosystem that surrounds it — medical cost containment, pharmacy (PRxC), and our preferred TPA network. We are seeking a senior executive to own the strategy, performance, and evolution of the Savings Engine ecosystem end-to-end. This is a platform-level leadership role with full accountability across partner strategy, performance, and expansion.

Key Responsibilities:

1. Ecosystem Strategy (12–36 Month Horizon)

Own and continuously evolve the multi-year roadmap across medical and pharmacy solutions.

Defensive Strategy

• Proactively manage risk exposure within existing partnerships (performance, integration, economic sustainability).
• Lead renegotiation, restructuring, or exit decisions where warranted.
• Ensure every ecosystem component continues to justify its economic and strategic role.

Offensive Strategy

• Identify and prioritize high-impact new areas (e.g., cell & gene therapy, infusion management, specialty risk, site-of-care optimization).
• Develop and execute sequencing for expansion.
• Advance multiple strategic initiatives in parallel to maintain market leadership.

You are accountable for ensuring the ecosystem evolves at the pace required by the market.

2. Direct Leadership & Organizational Accountability

Directly manage:

• Head of Point Solution Partnerships
• Head of PBM Strategy & Partnerships
• Head of TPA Relationship Management

You will:

• Set strategic direction and execution priorities
• Establish measurable KPIs
• Drive performance discipline
• Ensure cross-vertical alignment
• Elevate leadership capability

In addition, you will assess organizational needs and advocate for team expansion or structural adjustments as the ecosystem grows.

You are responsible for building the right team to support the platform.

3. Full Executive Accountability for Partner Portfolio

You hold executive accountability for all ecosystem partners — existing and future — across:

• Point solutions
• PBMs
• TPAs

This includes:

• Executive-level relationship ownership
• Performance oversight and escalation
• Renewal and renegotiation strategy
• Strategic expansion or exit decisions

Operational relationship management will continue within the team, but ultimate accountability sits with this role.

4. Build Best-in-Class Partner Management

Professionalize partner management as a core Pareto capability.

This includes:

• Partner tiering and segmentation
• Formal launch and GTM integration processes
• Performance scorecards and QBR discipline
• Renewal governance
• Escalation frameworks
• Cross-ecosystem integration accountability

The expectation is to institutionalize partner management as a scalable, repeatable discipline.

5. TPA Strategy & ParetoOne Accountability

Own performance and alignment across the TPA portfolio.

Responsibilities include:

• Contractual and operational performance standards
• Implementation quality and reporting consistency
• Renewal coordination and discipline
• Integration with PRxC and medical solutions
• Differentiated experience within ParetoOne (package with the “best” experience, limited to a smaller number of Preferred TPAs)

Where performance gaps exist, you are accountable for resolution.

6. Commercial & Marketing Integration

Partner closely with Marketing and Commercial leadership to:

• Clarify and strengthen the Savings Engine narrative
• Improve ecosystem simplicity and positioning
• Drive increased adoption and utilization across members
• Align ecosystem design with growth and retention strategy

You are accountable for ensuring ecosystem strategy produces measurable commercial impact.

What Success Looks Like:

• A clearly articulated and executed 12- and 36-month ecosystem roadmap
• Multiple strategic initiatives advancing simultaneously
• Fully institutionalized partner management discipline
• Strong, accountable TPA and PBM performance
• Increased Savings Engine adoption and utilization
• Clear market perception of Pareto as a coordinated cost containment platform

Required Skills & Qualifications:

• 10+ years of relevant experience within the healthcare/insurance space
• 10+ years of progressive people management experience, overseeing team performance, engagement, and growth
• Deep experience in self-funded employer health benefits
• Strong understanding of stop-loss economics and claims dynamics
• Experience leading across PBMs, TPAs, and medical cost containment ecosystems
• Proven ability to scale partner portfolios and teams
• Executive presence with internal and external stakeholders
• Bias toward parallel execution and disciplined growth

This is a platform-shaping leadership role with enterprise-level impact.

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

THE ROLE:

Are you passionate about driving innovation in the cyber resilience space? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer within a Pod model for an emerging business positioned for high growth

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Delight customers and teammates with your technical leadership and domain expertise in Disaster Recovery and Cyber Resilience, storage products, and competitive offerings in the DR and Cyber Resilience product spaces
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Take control of evaluations, benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise software, SaaS, storage, or cloud to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered Cyber Resilience and Disaster Recovery solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Working knowledge of applications relevant for DR/Cyber Recovery including Active Directory, DNS, Layer 2/3 networking
• Working knowledge of VMware (vCenter, ESX, virtualized storage and networking)
• Working knowledge of AWS (EC2, EBS), Azure, GCP, containers, k8s and microservices architectures a plus
• Strong focus on understanding how to speed up PoCs to move pipeline opportunities from validation to late-stage/deal close
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Excellent verbal and written interpersonal skills

{INCLUDE ONE OF THE BELOW FOR POSTING LOCATION IDENTIFICATION}

#LI-REMOTE

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Pittsburgh, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Schuykill/Columbia County, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Schuykill/Columbia County, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

Responsibilities

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in Pittsburgh, PA
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. 

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    2+ years of paralegal or litigation experience in the personal injury industry
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1

Position Overview: The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers while effectively handling an inventory of approximately 50 HV cases. Reporting directly to the Pre-Suit Attorney, the Case Manager Lead serves as a strategic partner to Trial Attorneys, ensuring seamless coordination and optimal case management throughout the litigation process.

Key Responsibilities:

1. Team Management:
• Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance.
• Conduct regular team meetings, performance evaluations, and training sessions to foster professional growth and development.
• Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately.
2. Case Management:
• Oversee a high value inventory of approximately 50 cases, ensuring timely and accurate handling of each case from inception to litigation.
• Implement efficient case management strategies to streamline processes and maximize productivity.
• Monitor case timelines, deadlines, and milestones, taking proactive measures to address any potential issues or delays.
3. Communication and Collaboration:
• Serve as a liaison between the Case Management team and the Pre-Suit Attorney, providing regular updates on case statuses, developments, and challenges.
• Collaborate closely with a Trial Attorney to develop and execute effective case strategies before moving cases to a litigation team.
4. Quality Assurance:
• Maintain high standards of quality and compliance across all aspects of case management, ensuring adherence to relevant legal regulations and organizational policies.
• Conduct periodic audits and reviews of case files to identify areas for improvement and implement corrective actions as necessary.
5. Strategic Planning:
• Work closely with the Pre-Suit Attorney and other stakeholders to develop long-term strategic initiatives and goals for the Case Management team.
• Identify opportunities for process optimization, technology integration, and workflow enhancement to drive operational efficiency and effectiveness.

Qualifications:

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager.
• 3-5 years in a leadership or supervisory role, preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Excellent organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated leadership abilities, including coaching, team-building, and conflict resolution skills.
• Exceptional communication and interpersonal skills, with the ability to build rapport and collaborate effectively with internal and external stakeholders.
• Excellent negotiating skills.
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

The Case Manager Lead plays a critical role in ensuring the efficient and effective management of cases while fostering a collaborative and supportive team environment. This position offers the opportunity to make a significant impact within the organization and contribute to the successful resolution of legal matters.

Performs other related duties as assigned to meet the needs of the business.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1

The Managing Director of Accounting Advisory position has primary responsibility of assisting with oversight over a service line and engagement team. As a leader of the firm, the Managing Director will demonstrate excellent project management skills, client service, and positive coaching to the team members in developing technical and professional competency.

Core Responsibilities:

• Assist in leading the growth of the Advisory practice by partnering with Leadership in developing and implementing strategic and tactical plans in accordance with the firm’s mission and vision and the commitment to always act as a trusted partner to our clients.
• Elevate the Centri Brand by demonstrating thought leadership and embracing our marketing and sales programs.
• Building national relationships to further expand the Centri Brand in developing business and revenue for the Firm. 
• Lead and manage multiple concurrent engagements within the Accounting Advisory practice to provide technical accounting and financial or business advisory guidance to clients.
• Demonstrate advanced knowledge of complex accounting concepts to support Firm initiatives and development opportunities with internal knowledge sharing and panel discussions.
• Provide timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the consulting work plan and client deliverables.
• Collaborate directly with firm specialists/subject matter experts on complex accounting matters
• Responsible for ensuring the engagement team has an in-depth understanding of the client’s business.
• Assist in other duties and projects as assigned.

Required Skills/Abilities:

• Strong working knowledge of the Generally Accepted Accounting Principles.
• Thrives in an environment of changing priorities.
• Ability to work towards enhancing technical and project management skills through on the job feedback and performance evaluations.
• Interpersonal skills to interact in a team environment and foster client relationships.
• Above average written and verbal communication skills.
• Have an understanding of the services offered by the Firm, look for opportunities to represent the Firm, grow the client base and increase brand recognition.
• Recognizes opportunities for learning by pursuing challenging assignments and a hunger to become and expert.
• Proficient in Microsoft Office Suite with an emphasis on Excel skills.

Education and Experience:

• Bachelor’s degree in Accounting or equivalent required.
• Active CPA
• 12+ years of relative accounting experience; public accounting or professional services experience highly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift items up to 30 pounds at times.

This position is an exempt position as it relates to the fair labor standards Act.  Centri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About the Opportunity

Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion.

The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success.

About the Team

The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company’s objectives.

This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. 

Responsibilities

Client Ownership & Relationship Management

• Serve as the primary point of contact for clients within the assigned territory
• Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices
• Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention
• Meet key performance indicators (KPIs) for the Client Success team, including Net Promoter Score (NPS), client retention (volume, logo), and referenceability. Use data-driven insights to continuously improve client success initiatives and enhance client satisfaction

Onboarding & Adoption

• Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions
• Drive initial and ongoing adoption through best practices, education, and alignment with client goals
  
  

Client Health Monitoring

• Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success
• Leverage internal data to provide strategic insights to clients and recommend workflow enhancements

Retention & Growth

• Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion
• Champion the voice of the customer internally, contributing feedback to product and service teams

Cross-Functional Collaboration

• Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service
• Support pilots and product rollouts specific to your territory’s client base
  
  

Requirements

• Bachelor’s degree; background in healthcare, life sciences, or business is preferred
• 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment
• Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable. 
• Startup (Series A-C) experience preferred, not required.
• Exceptional communication, interpersonal, and problem-solving skills
• Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision
• Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker)
• Willingness to travel within the territory (up to 40%)
• Spanish speaking is a plus but not required

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $135,000-145,000
• TTC: $155,250-166,750

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

The base salary for this role is between $75,000–$175,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. 

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

Our Medical Directors (MDs) are not only exceptional emergency veterinarians and criticalists. They’re also visionary leaders, who take pride in guiding each hospital to medical excellence, the VEG Way. In a culture that places them on the frontlines of change, VEG MDs have true ownership over their careers and the autonomy to make impactful decisions that are right for their hospitals. They build and grow their hospitals and teams in alignment with VEG's core values, from triage through discharge. As servant leaders, they prioritize the needs of their people; lead with integrity, authenticity, and humility; and always find a way to say YES to our VEGgies. Passionate about mentorship and unwavering in their support for their teams, our MDs create an environment where openness, togetherness, heroic helping, and meaningful moments define every interaction and elevate the VEG experience.

WHAT YOU’LL DO

• Establish and maintain a positive culture through team huddles, recognizing achievements and demonstrating appreciation for performance of the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Create a culture where doctors and technicians collaborate to deliver clinically excellent care
• Lead team meetings for your VEG with a focus on relationship building, medical quality, team member concerns, hospital performance, and clinical team well-being
• Aid growth and development of the doctor team through 1:1 meetings and creation of personalized development plans
• Head VEG’s patient safety initiative in your VEG to ensure you are delivering safe and clinically excellent care
• Establish a strategy for doctor recruitment, candidate experience, and succession planning in collaboration with your talent partner
• Partner with your market owner to establish and implement a marketing strategy
• Create and maintain the doctor schedule 
• Ensure your VEG is compliant with federal, state, and local regulations

WHAT YOU NEED

• A DVM, VMD, or equivalent degree
• 5+ years of traditional 24/7 ER experience and critical case management
• Unrelenting passion for customer satisfaction through providing the highest medical care to patients
• Training in emergency surgery/endoscopy preferred
• Leadership skills training and mentorship experience preferred
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Shift4 is expanding globally and hiring for a newly-created role! We are seeking a key Lead FP&A (Financial Planning & Analysis) Business Partner to support our Product Organization. You will be the financial architect embedded within our Product and Engineering teams, helping to steer the ship for our flagship products, payments platforms, and international expansion initiatives.

Responsibilities

You will serve as the strategic "co-pilot" to our Product leaders, ensuring that our innovation is backed by rigorous financial logic and high-yield ROI.

• Strategic Business Partnering: Act as the primary financial advisor to the Product Organization. You’ll translate complex product roadmaps into financial forecasts and help leaders make data-driven decisions on resource allocation.
• Go-To-Market (GTM) Support: Partner with the Product Marketing and commercial teams to build financial models for new product launches, tracking payback periods, LTV:CAC, and attach rates.
• Full-Cycle Financial Management: Lead the annual budgeting and monthly forecasting processes for the Product org. You’ll own the "why" behind the numbers, providing deep-dive variance analysis that goes beyond the spreadsheet.
• Performance Metrics & Reporting: Develop and monitor KPIs specific to our verticals and product-level P&Ls. You’ll turn raw transaction data into actionable insights for the executive team.
• Investment ROI & Modeling: Build robust, driver-based models to evaluate the financial viability of new features, strategic acquisitions, and international expansion .
• Operational Excellence: Partner with the Accounting team during the close cycles to ensure accuracy in R&D capitalization and departmental spend.

Qualifications

• 4–6 years of experience in FP&A, Corporate Finance, or Strategic Planning, ideally within the Fintech, Payments, or SaaS sectors.
• High proficiency in financial modeling and a "product-first" mindset. You understand how a line of code translates into a transaction fee or a subscription renewal.
• Expert-level Excel/Google Sheets skills. Experience with ERP/Planning tools and BI tools is a major plus.
• You embody our core values of Boldness, Excellence, Ownership, and Trust. You don't wait for permission to solve a problem; you own it from end-to-end.
• Ability to present complex financial data to non-finance "Product People" in a way that is clear, compelling, and actionable.
• Solid communication skills in English, both verbal and written.

Practice Manager

Position Summary: 

The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve’s guiding principles of Care First, Better Together, Grow Forward, and Own It. 

The Practice Manager maintains a clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve’s mission and values at the forefront of all decisions, communications, and strategic initiatives. 

Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care. 

The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success of VetEvolve’s network of hospitals. 

Primary Responsibilities: 

• Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager. 
• Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service. 
• Oversee employee time and attendance, review and approve payroll hours, and ensure timely submission for processing. 
• Monitor payroll costs and track actual results against budget, identifying opportunities for efficiency and optimization. 
• Coordinate all accounts payable activities, ensuring timely and accurate communication of information to the bookkeeper. 
• Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team. 
• Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs. 
• Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime. 
• Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments. 
• Foster a positive, engaged culture by promoting teamwork, morale, and alignment with VetEvolve’s mission and core values. 
• Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience. 
• Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager. 
• Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural goals. 
• Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care. 
• Execute approved local marketing initiatives and social media strategies developed in partnership with the Regional Manager and Marketing team. 
• Organize and participate in community events to build relationships, strengthen client loyalty, and enhance the hospital’s local presence. 
• Serve as the primary contact for Practice Management System (PMS) vendors; troubleshoot system issues and proactively identify opportunities to optimize utilization and efficiency. 
• Monitor and maintain medical equipment to ensure functionality, compliance, and readiness for patient care. 
• Maintain compliance with all local, state, and federal regulations, and promptly address or escalate any safety or licensing concerns to the Regional Manager. 
• Regularly review practice performance metrics (P&L, labor, production, and client satisfaction) with the Regional Manager to identify trends and implement corrective actions. 
• Collaborate with cross-functional partners to ensure hospital operations align with VetEvolve standards.

Qualifications: 

• Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience. 
• Minimum of 3–5 years of leadership experience in a veterinary environment required. 
• Demonstrated success managing teams, driving operational performance, and improving client satisfaction. 
• Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements. 
• Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration. 
• Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence. 
• Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment. 
• Strong communication and interpersonal skills; able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration. 
• Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes. 
• Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy. 
• Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

Continuing Education & Development 

• Attend a minimum of two (2) Practice Management Meetings or workshops per year to foster collaboration and ongoing professional growth (pre-approval required by the Director of Operations). 
• Participate in at least two (2) VetEvolve events annually (e.g., conferences, CE dinners, diligence meetings) to strengthen business understanding and connection across the organization. 
• This role serves as a key developmental position for individuals aspiring to future multi-site leadership opportunities within VetEvolve. 

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Travel Requirements:  

• Minimal travel (0–10%); occasional travel within the region for meetings, cross-training, or events as required/approved.

Practice Manager

Nonantum Veterinary Clinic in Landenberg, Pennsylvania (1 hour outside of Philadelphia) is the largest full-service general practice within the tri-state region. Located in a beautiful 8,000 sq ft facility, we see a large number of surgical and dental cases and are 100% companion animal focused. We have a close-knit, family oriented, experienced and cohesive team of doctors with visiting specialists including a cardiologist, radiologist, and orthopedic surgeon providing expanded services. NVC welcomes both experienced and new graduate veterinary professionals to join our compassionate team!

Position Summary: 

The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve’s guiding principles of Care First, Better Together, Grow Forward, and Own It. 

The Practice Manager maintains a clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve’s mission and values at the forefront of all decisions, communications, and strategic initiatives. 

Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care. 

The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success of VetEvolve’s network of hospitals. 

Primary Responsibilities: 

• Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager. 
• Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service. 
• Oversee employee time and attendance, review and approve payroll hours, and ensure timely submission for processing. 
• Monitor payroll costs and track actual results against budget, identifying opportunities for efficiency and optimization. 
• Coordinate all accounts payable activities, ensuring timely and accurate communication of information to the bookkeeper. 
• Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team. 
• Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs. 
• Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime. 
• Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments. 
• Foster a positive, engaged culture by promoting teamwork, morale, and alignment with VetEvolve’s mission and core values. 
• Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience. 
• Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager. 
• Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural goals. 
• Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care. 
• Execute approved local marketing initiatives and social media strategies developed in partnership with the Regional Manager and Marketing team. 
• Organize and participate in community events to build relationships, strengthen client loyalty, and enhance the hospital’s local presence. 
• Serve as the primary contact for Practice Management System (PMS) vendors; troubleshoot system issues and proactively identify opportunities to optimize utilization and efficiency. 
• Monitor and maintain medical equipment to ensure functionality, compliance, and readiness for patient care. 
• Maintain compliance with all local, state, and federal regulations, and promptly address or escalate any safety or licensing concerns to the Regional Manager. 
• Regularly review practice performance metrics (P&L, labor, production, and client satisfaction) with the Regional Manager to identify trends and implement corrective actions. 
• Collaborate with cross-functional partners to ensure hospital operations align with VetEvolve standards.

Qualifications: 

• Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience. 
• Minimum of 3–5 years of leadership experience in a veterinary environment required. 
• Demonstrated success managing teams, driving operational performance, and improving client satisfaction. 
• Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements. 
• Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration. 
• Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence. 
• Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment. 
• Strong communication and interpersonal skills; able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration. 
• Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes. 
• Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy. 
• Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

Continuing Education & Development 

• Attend a minimum of two (2) Practice Management Meetings or workshops per year to foster collaboration and ongoing professional growth (pre-approval required by the Director of Operations). 
• Participate in at least two (2) VetEvolve events annually (e.g., conferences, CE dinners, diligence meetings) to strengthen business understanding and connection across the organization. 
• This role serves as a key developmental position for individuals aspiring to future multi-site leadership opportunities within VetEvolve. 

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Travel Requirements:  

• Minimal travel (0–10%); occasional travel within the region for meetings, cross-training, or events as required/approved.

JOB SUMMARY

Reporting to the Sales Director, PA, the Account Executive is responsible for sales growth within a defined territory.  Account executives are accountable for maintaining positive business relationships to ensure achievement of sales targets and individual sales KPIs across our portfolio of brands.  Each account executive is responsible for creating territory level plans to hit goals and working with the regional marketing team to implement promotions, sampling, and in-store support.    

CORE JOB DUTIES 

• Develop and grow sales within the assigned territory by building and maintaining strong customer relationships. 

• Identify and engage prospective customers, manage leads through the sales pipeline, and support the closing of new business opportunities. 

• Contribute to the achievement of monthly revenue and profitability targets by supporting account planning and goal setting. 

• Manage day-to-day customer interactions, including order processing, issue resolution, and CRM documentation, to ensure a high level of service and satisfaction. 

• Support key performance indicators (KPIs) such as increased product distribution, re-order frequency, and successful execution of new product introductions. 

• Share feedback and insights on the effectiveness of promotional programs and marketing initiatives. 

• Collaborate with cross-functional teams, including national accounts and marketing, to support sales goals and drive portfolio performance. 

• Create and deliver impactful presentations tailored to different stakeholders using strong communication, interpersonal, and persuasion skills. 

• Stay informed on industry trends, competitive activity, and customer preferences by monitoring the market and gathering relevant intelligence. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor's Degree; or relevant work experience. 

• 3+ years proven sales experience in cannabis; alcohol or pharmaceutical sales is preferred. 

• Must have valid driver's license with clean driving record and own transportation. 

• This position requires the candidate to be based within the state in which they will support, with the ability to travel throughout the assigned territory. 

• Must maintain a high level of integrity, be self-starting, have good time management, and sense of urgency. 

• Highly motivated and performance driven with strong organizational skills. 

• Relationship management skills and openness to feedback. 

• To perform this job successfully, an individual should have proficiency with MS Office in a windows environment and be familiar with sales tracking and reporting software (i.e. Microsoft Word, Excel, & PowerPoint). 

BENEFITS

This role participates in a commission-based incentive structure in addition to base compensation outlined below.

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Job Scope:

The role of Sales Account Manager is to drive and support sales efforts in a given territory by implementing the sales/marketing strategies for GenScript products and services. The Sales Account Manager will use his/her knowledge of science and the business including corporate contacts to develop and deliver profitable initiatives and build sales.

Please note that this position supports the Mid-Atlantic territory and the ideal candidate resides in Philadelphia, PA.

The base salary range is $80,000 - $100,000 and is dependent upon experience level. 

Key Responsibilities:

The Sales Manager will be responsible for working with the Global Commercial Head to grow and develop an assigned sales territory for GenScript product/service lines and to achieve sales goals for the assigned territory. The Sales Manager will also work closely with their FAS, TAM team and MKT team to build the GenScript brand to meet the team’s sales objectives. The Sales Manager will work 30% of the time doing quote and lead follow-up, account management and 70% of the time traveling in the field making customer visits and building relationships in order to achieve the agreed monthly/quarterly/yearly sales goals.

• Work with Global Commercial Head to develop and implement territory sales strategies and tactics for products/services, new markets and new applications
• Responsible to understand the customer’s research application and match GenScript services and products to align with the customer’s research project requirements
• Share market knowledge with Sales, TAM and Marketing teams through weekly field feedback report
• Introduce GenScript to new markets – Industrial/Academic/Governmental.
• Drive business expansion in collaboration with technical support team (TAM) and FAS
• Build and expand a business reference network to help grow and develop new business opportunities

Qualifications:

• Master’s degree or above degree in scientific disciplines majoring in life science area; or Bachelor’s degree with at least 2 years of lab experiences
• Relevant sales experience required (1-5 years) and a high level of technical and professional expertise
• Knowledge of the Biological and CRO or CDMO market or general biotech industry. Emphasis on Gene Synthesis, Protein, Peptide, Bioassays, Antibody and Cell Line Products/Services preferred
• Ability to operate effectively in an international business environment and the ability to succeed in such an environment
• Ability to accurately forecast sales within territory on a weekly basis
• Team player
• Strong analytical and time management skills.

#LI-EB1

#GS

Position Summary:

ParetoHealth is seeking a Director of Risk Strategy to lead the evolution of our captive-based stop-loss solutions and drive innovation across our risk-sharing model. This role is responsible for defining product vision, advancing innovation, and aligning cross-functional teams to deliver competitive, data-driven solutions for self-funded employers.

As a strategic leader, you will shape and execute initiatives that strengthen Pareto’s differentiated approach.  This will include assessing alternative risk structures, managing and evolving our overall suite of protections, identifying market pain points, and developing solutions to address those needs. 

The ideal candidate brings strategic thinking, creativity, strong analytical acumen, and a demonstrated ability to translate market and customer insights into impactful product strategies.  Additionally, strong communication and collaboration capabilities are required to drive alignment across the organization. 

Key Responsibilities:

Product Strategy & Vision

• Define and own the risk product strategy for Pareto’s captive and stop-loss portfolio
• Assess alternative risk structures and determine whether/how Pareto should evolve captive structures, contribution models, and risk corridors to optimize performance and member experience
• Identify market pain points and associated opportunities through broker feedback, claims analysis, regulatory insights, and assessment of the competitive landscape
• Develop and prioritize a roadmap to expand/manage a suite of protections for captive Members aligned with company growth objectives and risk appetite

Market & Competitive Intelligence

• Understand industry trends, including cost drivers, network strategies, and alternative funding models
• Evaluate alternative product designs, pricing approaches, and underwriting methodologies
• Partner with sales and marketing to capture voice-of-customer insights from brokers, consultants, and employer groups
• Understand risk/ product management capabilities at carriers and TPAs in detail to identify gaps and opportunities

Cross-Functional Leadership

• Drive alignment on product priorities and ensure effective execution of key initiatives across underwriting, product, and technology
• Support go-to-market efforts in partnership with Product, Sales, and Marketing, including messaging and sales enablement

Required Skills & Qualifications:

• 3-5 years of top-tier consulting experience
• 3-5 years in Product Management or Strategy in insurance (e.g., carrier, broker, MGU)
• Strong nose for value with ability to translate market pain points into solutions; creative, innovative mindset
• Data-driven with strong analytical and financial acumen
• Demonstrated ability to lead cross-functional initiatives in a complex, matrixed environment; superior communication skills

 Preferred:

• Deep understanding of risk-sharing structures and stop-loss mechanics
• Experience with captive programs, alternative risk arrangements, or level-funded products
• Experience working with mid-market employers (50–1,000 lives)
• Exposure to clinical programs, cost containment vendors, and population health strategies
• MBA or advanced degree

Core Competencies:

• Creative with a focus on value –  ability to identify opportunities and develop appropriate solutions
• Data-driven – ability to utilize data to validate and size opportunities
• Strategic thinking grounded in data and real-world performance
• Strong communicator – ability to clearly communicate across all levels and functions to drive alignment
• Cross-functional/collaborative – able to work across teams to define a solution and bring it to market (commercial focus)

What Success Looks Like

• Continued evolution of Pareto’s captive model as a market-leading solution
• Strong adoption and advocacy from brokers, consultants, and employer groups
• Tight alignment between product strategy, underwriting, and commercial execution

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment