The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Available Location: Austin, US, Miami, US

What you'll do 

We’re looking for a results-driven, highly motivated Account Executives to join our Enterprise Account Team and work with some of the largest companies in Brazil. This key role will manage a select portfolio of 20-30 enterprise accounts. You’ll be at the heart of Cloudflare’s Go-To-Market (GTM) strategy, directly contributing to the expansion of our customer base and revenue.

In this role, you will leverage the combined strength of all Cloudflare functions to position us as a strategic partner in our customers’ digital transformation journey. You’ll be responsible for delivering tailored solutions and engagement strategies that exceed expectations and drive growth. As the key point of contact for senior decision-makers, including Clevel executives and technical leaders, you’ll foster lasting business partnerships built on mutual success.

Enterprise Account Team Core Values:

• Be Successful: Success comes from hitting your goals on a consistent basis. Have a plan for “how” you’ll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.
• Provide a Premium Customer Experience: solutions, empathy, proactiveness, anticipation of needs, company support, creativity, and urgency to deliver value. Give your customers a level of service that is unmatched in the industry.
• Be Brilliant in the Basics: commit to brilliance in the basics. Forecasting, SFDC disciplines, pipeline management, account engagement, negotiation, closing, and depth of Cloudflare knowledge are the basic skills that make an Account Executive successful.
• Be a Team Player: We are all individually accountable to our goals, but we operate as a team. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.

Additional responsibilities will include: 

• Proactively manage and grow a portfolio of assigned Enterprise level clients.
• Close new and expansion business monthly, quarterly, and annual basis, meeting or exceeding assigned quota.
• Manage customer relationships and assume ownership of deadlines and deliverables to ensure Cloudflare is correctly positioned to win business.
• Develop C level and Decision Maker relationships within accounts for the purpose of establishing strategic alignment to customer’s transformative objectives.
• Develop pipeline by maintaining a high level of activity/outreach directly and indirectly, deeply understanding the customers goals and objectives, and analyzing where Cloudflare can add value.
• Maintain accurate forecasts and report to the sales leader on the status of New and Expansion opportunities for weekly sales meetings.
• Leverage MEDDPIC framework in SFDC document weekly progress.
• Accountable to reverse closure steps and establish jointly owned timelines with Customers.
• Understand the purchasing process fully and be able to document progress against required steps to closure.
• Organize and deliver executive level presentations, proposals, commercial terms with Customers.
• Leverage the Executive Briefing Center and process to establish key sponsorships and support of accounts with 1 Cloudflare Executives.
• Build and maintain relationships with channel partners to establish joint value propositions and Customer value.
• Participate in team meetings and deliver GTM guidance on how to better partner with accounts.
• This position will require travel >30% of your time to support the business, events and other Cloudflare related activities.

Examples of desirable skills, knowledge and experience

• 6+ years of experience coupled with proficiency in cybersecurity or cloud networking with industry awareness. 
• Demonstrated track record of meeting and exceeding quota.
• Expert Sales Acumen (Discovery, Position, Compete, Negotiate, Close, Expand).
• Ability to lead a multidisciplinary team over a long term account horizon.
• Able to identify key players in organizations and possess the ability to convert business issues into solutions.
• Comfortable selling to obtain new business or expand existing business.
• Strong closing skills are essential.
• Ability to build meaningful relationships quickly. Be able to demonstrate a positive attitude internally and externally.
• Expert at building rapport and owning the room.
• Aggressiveness in execution and planning.
• Ability to take successes and challenges in stride.
• Discipline to work w/o instant gratification.
• Someone who is bold in their actions and never satisfied with complacency.
• A strong will and fortitude to work a plan in the face of challenge.
• Portuguese fluency is required.

About the Team:

The B2B team operates like a startup within CookUnity — an entrepreneurial, fast-paced, and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses, organizations, and their employees.

This role will be reporting directly to the the Head of B2B, with the opportunity in the future to hire, train and manage sales representatives in your vertical.

You will work closely with the Head of B2B, the sales and marketing team around strategy and execution.

The role:

As a Key Account Executive at CookUnity, you will play a pivotal role in driving enterprise healthcare sales. Your primary focus will be on building and managing relationships with hospitals and health systems, provider groups, mental health & substance use residential programs as well as health plans to close large-scale deals. You will leverage your experience in enterprise sales to expand CookUnity's footprint in healthcare, delivering innovative food solutions that meet the needs of patients, providers, and payers.

Responsibilities:

• Drive revenue growth by developing and executing strategies to secure enterprise-level partnerships within healthcare, including with hospitals, health systems, telehealth companies, and health plans.
• Build the playbook for successfully selling into these high value customers and coach / nurture future Account Executives to do the same
• Build and nurture strong, long-term relationships with key decision-makers, influencers, and stakeholders
• Identify and prioritize high-value opportunities, creating tailored solutions that align with the unique needs of healthcare organizations
• Manage the end-to-end sales process for enterprise deals, including lead generation, proposal development, contract negotiation, and closing.
• Collaborate cross-functionally with product, marketing, and operations teams to ensure seamless implementation and delivery of CookUnity solutions.
• Maintain a deep understanding of CookUnity’s offerings and the competitive landscape to position the company as a trusted partner
• Consistently meet or exceed sales targets, demonstrating an ability to close complex, high-value deals.
• Provide ongoing insights and feedback to internal teams on trends, challenges, and opportunities within the healthcare space.
• Develop and maintain accurate sales forecasts, leveraging CRM tools like Salesforce for tracking and reporting.
•  

Minimum Requirements:

• 5+ years of experience in enterprise sales with a proven track record of securing high-value deals.
• Demonstrated success in selling to the healthcare sector, including hospitals, health systems, telehealth providers, and/or health plans.
• Strong knowledge of the healthcare ecosystem, including regulatory environments, compliance, key stakeholders, and decision-making processes
• Exceptional negotiation and communication skills, with the ability to engage and influence C-level executives and senior leadership.
• Proficiency in CRM tools (e.g., Salesforce) and familiarity with sales pipeline management.
• Strong track record of closing high value deals from multiple sources including conferences, to direct outreach and network events.
•  

Preferred requirements:

• Food Service Operations & Management, State & Local Regulation knowledge on delivery of nutrition to residents of residential programs
• Experience working on enterprise deals exceeding $500K in total contract value.
• Established network within the healthcare sector, providing access to key decision-makers and influencers.
• A passion for food and interest in the concept of “food as medicine”, or background in food services, nutrition, or wellness-related industries, particularly within a healthcare context.
• Experience in start-up or high-growth environments, showcasing adaptability and entrepreneurial spirit.

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

⛱ Unlimited PTO

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

• All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
• Pay Range for this position: $180K–$220K (base + OTE)

If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

The Account Manager is responsible for ensuring flawless execution of influencer sponsorships and digital advertising campaigns while proactively identifying renewal and revenue expansion opportunities. This role is primarily internally focused, partnering closely with Sales, Ad Operations, Influencer Partnerships, Creative, and Analytics teams to deliver campaigns accurately, on time, and in alignment with contractual commitments. The Account Manager does not serve as the primary strategic client contact but plays a critical role in supporting sellers by turning booked revenue into retained and expanded revenue.

In influencer sponsorships and online advertising, operational excellence directly impacts revenue retention. This role ensures campaigns are executed flawlessly, performance data is captured accurately, and sellers are equipped with the insights needed to drive renewals and expansion.

This position can be located in Miami (FL), Sarasota (FL), or Toronto (ON)

Performance Tracking & Renewal Enablement

• Monitor campaign performance and compile data-driven summaries.
• Identify indicators for renewal, upsell, or expansion opportunities.
• Prepare performance recaps, insights decks, and case studies for Sales use.
• Highlight high-performing influencer content and scalable placements.
• Support sellers with renewal documentation, performance narratives, and data validation.

Revenue Protection & Forecast Support

• Track delivery against booked revenue and flag at-risk campaigns.
• Maintain CRM hygiene and accurate revenue tracking.
• Support forecasting by identifying accounts trending toward renewal.
• Ensure post-campaign reporting is completed promptly to accelerate renewal cycles.

Requirements:

• 4+ years in digital advertising, influencer marketing, media operations, or ad tech.
• Strong understanding of digital KPIs (CPM, CPC, CPA, engagement rate, conversion tracking).
• Experience managing multiple campaigns with tight timelines.
• Highly detail-oriented with strong project management skills.
• Comfortable working cross-functionally in a fast-paced revenue environment.

Preferred:

• Experience supporting revenue teams in media or ad tech organizations.
• Familiarity with CRM platforms (e.g., Pipedrive), influencer platforms, and ad servers.
• Strong Excel and data analysis skills.

The Pricing Manager, reporting to Director of Pricing, is responsible for analyzing, optimizing, and continuously refining the company’s pricing strategy across assigned territories and vendors. This role serves as the analytical engine behind pricing decisions—leveraging advanced analysis, forecasting, and scenario modeling to predict outcomes, guide tradeoffs, and drive sustained improvements in price realization and gross margin.

As a strategic pricing partner to Sales Operations and Regional Sales Leadership, the Pricing Manager translates market signals and economic insights into actionable pricing decisions. This role operates as both a strategic advisor and hands‑on individual contributor, driving pricing initiatives end‑to‑end while proactively adjusting course based on performance, market response, and competitive dynamics.

Key Responsibilities

• Own pricing strategy execution with a strong emphasis on continuous optimization, performance measurement, and directional pivots based on real‑world results.
• Act as a strategic thought partner to the Sales Organization by evaluating pricing tradeoffs between volume, margin, competitiveness, and customer behavior.
• Identify when pricing strategies are underperforming and recommend corrective actions, alternative price structures, or tactical adjustments.
• Develop and maintain pricing models, elasticity analyses, and scenario simulations to forecast the impact of pricing decisions on demand, revenue, margin, and customer retention.
• Perform pre‑ and post‑implementation pricing analysis to quantify impact versus expectations and refine future strategies.
• Build forward‑looking business cases that compare alternative pricing strategies and predict outcomes under different market conditions.
• Use historical performance, deal‑level data, and customer behavior patterns to anticipate risks and opportunities.
• Monitor evolving market conditions, competitor pricing moves, customer buying behaviors, and cost drivers to inform proactive pricing adjustments.
• Lead competitive pricing and value positioning analyses, translating market insights into differentiated pricing recommendations.
• Analyze industry and customer trends to identify emerging pricing opportunities, structural risks, and long‑term margin implications.
• Analyze industry trends, competitor offerings, product economics, and margin drivers, synthesizing findings into clear recommendations for management.
• Partner with Sales Operations to ensure pricing strategies are executable, scalable, and supported by tools and processes.
• Track pricing performance KPIs (price realization, discounting behavior, margin leakage) and recommend interventions where targets are missed.
• Drive adoption of pricing changes by clearly articulating the “why,” expected impact, and success metrics to stakeholders.

Qualifications

• Bachelor’s degree in Analytics, Statistics, Finance, Business, or a related field (or equivalent professional experience).
• Demonstrated ability to develop predictive pricing models, scenario analyses, and data‑backed recommendations.
• Experience in Forex, Trading and revenue analysis is desired
• Strong analytical skills with exceptional attention to detail and accuracy.
• Effective written, verbal, and presentation skills, with the ability to influence without direct authority.
• Willingness to learn, listen, and share pricing expertise with stakeholders

#IMXIHQ

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

SharkNinja is seeking a high-impact Director, Pure Players – LATAM Expansion to own and scale the company’s Amazon and Mercado Libre businesses in LATAM (excluding Mexico). This role carries full commercial and operational accountability for Pure Player performance in-market, including revenue growth, profitability, execution excellence, and platform partnership development. 

The Director will act as the single-threaded owner of LATAM Expansion markets Pure Player strategy, translating SharkNinja’s Global Amazon COE playbook into locally relevant execution across both Amazon and Mercado Libre. This leader will manage in-market performance pods, influence cross-functional partners, and serve as the senior point of contact with Amazon Brazil and Mercado Libre LATAM Expansion markets leadership. 

This role reports directly to the VP, Pure Players – Americas Expansion; partnering closely with the Global Pureplay COE, LATAM strategy leadership, and Americas retail stakeholders. 

Key Responsibilities 

P&L Ownership & Commercial Leadership 

• Own the Pure Player P&L for LATAM Expansion markets, including Amazon and Mercado Libre. 

• Deliver sustainable growth in POS, contribution margin, and retailer gross margin. 

• Set annual and quarterly revenue, margin, and investment targets across platforms. 

• Balance growth ambitions with long-term channel strategy protection. 

Platform Strategy & Joint Business Planning 

• Lead Amazon Brazil and Mercado Libre LATAM strategies, aligned to COE principles and local market dynamics. 

• Own development and execution of Joint Business Plans (JBPs) with both platforms. 

• Lead senior-level negotiations across promotions, media, visibility, fulfillment programs, and commercial terms. 

• Build and maintain executive relationships with Amazon and Mercado Libre leadership teams. 

Operating Model & Execution Excellence 

• Deploy the COE maturity model and High Impact Initiatives across LATAM Expansion markets. 

• Establish disciplined operating rhythms (WBRs, MBRs, QBRs) with clear KPI ownership. 

• Drive excellence across pricing, promotions, content, media, conversion, inventory, and fulfillment. 

• Ensure retail readiness for key tentpoles and peak moments. 

People & Pod Leadership 

• Lead and develop the LATAM Pure Player performance pod, including Amazon and Mercado Libre account leads. 

• Foster a high-performance culture grounded in accountability, speed, and continuous improvement. 

• Coach teams to operate as owners, not order-takers. 

Cross-Functional & Regional Collaboration 

• Partner closely with Marketing, Product, Operations, Finance, and Supply Chain to align Pure Player strategies with broader LATAM and Americas priorities. 

• Coordinate with LATAM and Global COE leaders to scale best practices and drive capability building. 

• Lead cross-platform and cross-market initiatives as needed. 

Insights, Governance & Executive Communication 

• Serve as the executive voice for Pure Players in LATAM Expansion markets. 

• Provide clear, data-driven updates on performance, risks, and opportunities to senior leadership. 

• Ensure strong forecasting, inventory planning, and risk mitigation. 

Qualifications: 

• Bachelor’s degree in Business, Marketing, Digital Commerce, or related field (MBA is a plus). 

• 8+ years of experience in digital commerce, sales, or marketing, including at least 4+ years managing Amazon + Mercado Libre business directly (ideally in LATAM). 

• Deep understanding of Amazon + Mercado Libre's retail platform, algorithms, and commercial levers, including advertising, content, pricing, promotions, and operational metrics. 

• Experience managing high-level retail negotiations and JBPs. 

• Proven leadership in developing digital commerce strategies in FMCG or Consumer Electronics / Durable Goods industries. 

• Fluency in Portuguese, Spanish and English 

• Strong analytical mindset, with hands-on experience using retail analytics, sell-out tools, and eCommerce KPIs. 

Skills & Competencies: 

• Strategic thinker with strong business acumen and commercial orientation. 

• Customer- and consumer-obsessed with a strong sense of ownership. 

• Highly collaborative, able to influence cross-functional teams and lead through others. 

• Skilled in digital merchandising, performance marketing, and retail media. 

• Analytical and data-driven with strong executional discipline. 

• Comfortable working in fast-paced, matrixed organizations across regions and time zones. 

About Nas

Nas.com is building Shopify for the AI era, a platform that helps solopreneurs build, sell, and scale products globally.

We grew revenue 5x last year, and we’re just getting started.

We’ve raised a $27M Series A led by Vinod Khosla (first investor in OpenAI, DoorDash, Stripe), with backing from Tim Ferriss, Stanley Tang (DoorDash co-founder), and Shuo Wang (Deel co-founder).

We’re riding a massive tailwind: 150M+ solopreneurs globally, with AI accelerating the shift. In the US alone, 500K+ new businesses are created every month.

Our unfair advantage: we’re founded by Nuseir Yassin (Nas Daily), who built 70M followers and $50M+ in revenue by deeply understanding how to engage and mobilize audiences.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast, and our revenue org is the engine carrying that growth. We're hiring the talent team to match.

The Role

We're looking for a Senior Talent Partner to run GTM recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Sales, Customer Success, RevOps, and revenue-adjacent functions. Our GTM org is rated in the top 5% of B2B sales teams on RepVue, with 4.2/5 inbound quality and 104% attainment, and our quota carriers are landing seven-figure ARR deals against Fortune 500 buyers. The bar is high; the closes are real; the room for elite sellers to compound is significant. Your job is to keep that engine fed.

What You'll Do

• Own 10–15 active GTM requisitions at a time across Account Executive, Account Manager, Customer Success, Sales Leadership, and RevOps. Move candidates through stages with 48-hour SLAs and present a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior sales talent through LinkedIn Recruiter, Juicebox, RepVue, direct outreach, referrals, and events. Build pipelines on always-on roles (AE, AM, CS) before reqs are even opened so we never start a cycle from zero.
• Run structured intake meetings with sales leaders and RevOps. Sharpen role scope, level, territory carve, ramp expectations, and OTE math before the first candidate is touched.
• Calibrate on quota attainment as the leading signal. Read W-2s, ramp curves, and stack rankings the way our hiring managers do. Underwrite risk on every senior offer the way a deal review reads a forecast.
• Maintain a data-driven pipeline review in partnership with revenue leadership. Track pass-through rates, stage conversion, sourcing yield, and offer accept rates on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation. Hands-on-keyboard, not delegated.
• Own the deal-review and presentation interview objects for sales hires. Calibrate the rubric, train the panel, and make sure the selling motion we hire for is the selling motion we run.

What You Bring

• 5+ years of full-cycle GTM recruiting, with meaningful depth on senior sellers (AEs, AMs, Sales Managers, Sales Directors).
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've recruited against an aggressive plan.
• Hands-on ATS expertise, ideally Ashby, Greenhouse, or Lever, including job configuration, scorecard design, and pipeline reporting.
• Proven track record closing senior revenue talent in competitive markets, including head-to-head against other late-stage SaaS offers.
• Fluency in sales economics. You can read OTE structures, accelerators, ramp schedules, and quota attainment data, and you can hold your own with a CRO on a comp conversation.
• Data-driven operating style. You run your pipeline from a dashboard, not a gut feeling.
• Ability to manage 10+ concurrent searches without letting candidates go cold.

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
  • You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia.

Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we’re building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank.

Learn more at:  https://international.nubank.com.br/careers/

About the role

As a Marketing Senior Expert – Campaigns Lead, you will be a key driver of Nu’s international expansion plans, leading end-to-end marketing campaigns that build our brand and grow our customer base across multiple regions. You will sit in the Global Expansion / Marketing & Growth team and focus on high-impact integrated campaigns, sponsorship activations and go-to-market execution for new markets.

This is a hands-on senior expert role: you will both design strategy and personally execute priority workstreams across media, communications, brand, content, value proposition and sponsorships, while helping to shape and staff the future team. You will act as a discipline lead for Marketing within our international expansion plans, partnering closely with Product, Growth, local country teams and senior leadership.

You will also be an AI champion for the function, pushing how we use AI to make marketing work 10x more productive and insightful.

You’ll be responsible for

• Leading integrated marketing campaigns for our international expansion plans, from strategy to execution — combining brand, product marketing, media, content and partnerships to drive awareness, consideration and growth in priority markets.
• Acting as Campaigns Lead for major launches and moments, owning the creative and media brief, orchestrating agencies and internal squads, and ensuring on-time, on-budget delivery with clear success metrics.
• Owning sponsorship strategy and activation, especially for flagship partnerships (e.g., premium sports properties), turning assets into meaningful, measurable brand and business impact across channels and markets.
• Providing multi-disciplinary oversight across Media, Communications/Advertising, Brand, Value Proposition, SEO and Content, directly executing where needed and setting high craft standards for the team and partners.
• Leading go-to-market (GTM) strategies for new market entries and key product launches, ensuring positioning, messaging and channel mix are tailored to local customer needs while consistent with Nu’s global brand.
• Running and evolving Brand Health and campaign measurement, translating data into clear insights and recommendations that influence regional strategies and investment decisions.
• Partnering closely with local market teams, Product, Growth, and Global Marketing to share best practices, align roadmaps and manage complex stakeholder landscapes across geographies.
• Acting as AI Transformation lead for Marketing, identifying and building AI-powered workflows and tools that reduce manual work and elevate creative and analytical quality (e.g., experimentation, content ops, insights automation).
• Helping to build the future team: identifying capability gaps, supporting hiring and onboarding, and mentoring more junior marketers as the area scales.

We are looking for a person who has

Required

• Professional Marketing experience (Senior Manager / Senior Expert level) in high-impact roles.
• Deep, hands-on expertise across multiple marketing disciplines: Media, Communications/Advertising, Brand Strategy, Product Marketing / Value Proposition, GTM, SEO and Content.
• Proven track record leading integrated campaigns and launches end-to-end, from insight and strategy to execution and post-mortem, in fast-paced digital or tech-driven environments.
• Strong experience with sponsorships activation, from evaluating and negotiating opportunities to creative/platform strategy and measurement of impact.
• Demonstrated experience with global brands and/or global expansion, ideally working with or within companies that operate across multiple countries and cultures.
• Exceptionally strong stakeholder and executive management skills, with the ability to influence senior leaders and align diverse regional teams around a common strategy.
• A deeply hands-on mindset: comfortable rolling up your sleeves to build decks, write briefs, review creatives, optimize campaigns and ship work directly while the team scales.
• Fluency in English (written and spoken). Additional Portuguese and/or Spanish is a strong plus; French, German or Italian are nice to have.

Nice to have

• Exposure to crypto / blockchain / cross-border payments businesses (e.g., Coinbase, DollarApp/ARQ Finance) or adjacent fintechs.

Location for this opportunity

• Office base: Miami, United States

Work Model for this Role

• Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.

Our Benefits – United States

For employees based in the United States, we offer:

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo – Our learning platform of courses
• NuLanguage – Our language learning program
• NuCare – Our mental health and wellness assistance program
• 401(k)
• Saving Plans – Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

Join us

If you want to build global-scale campaigns and sponsorships that introduce Nu to millions of new customers — combining sharp strategy, hands-on execution and AI-powered marketing — we’d love to hear from you.

Apply now to be our Marketing Senior Expert – Campaigns Lead in Miami.

Company Overview 

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Vice President, Affordable Housing Operations

The Regional Vice President (RVP) of Affordable Housing Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role is responsible for driving operational success, ensuring client satisfaction, and building strong internal teams. The RVP serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across their region.

Essential Duties & Responsibilities

Affordable Housing

• Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
• Ensure proper LIHTC and/or Section 8 policies and procedures are followed. 
• Monitor LIHTC Application and Annual Recertification processes. 
• Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting 
• Conduct files reviews, physical inspections, and interacts with regulatory agencies. 
• Conduct semi-annual inspections as required. 

Leadership & People Development

• Manage and support Regional Managers by setting clear goals, offering strategic guidance, and promoting professional development.
• Foster a culture of accountability, collaboration, and performance across the region.
• Identify, attract, and develop top talent; promote internal growth through mentoring and succession planning.
• Encourage training completion and continuous learning throughout all levels of the team.

Client & Stakeholder Engagement

• Build and maintain strong relationships with ownership groups by understanding their goals and delivering value-added solutions.
• Support new business opportunities through client engagement and by identifying potential acquisitions or service expansions.
• Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.

Operational Oversight

• Oversee day-to-day operations and financial performance of the regional portfolio.
• Support Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues.
• Identify areas for improvement, implement process enhancements, and ensure consistent execution of company standards.
• Leverage technology and best practices to improve service delivery and operating efficiency.

Communication & Problem-Solving

• Adjust communication style based on the audience—whether internal teams, clients, or leadership.
• Provide clear, proactive updates on business performance, challenges, and progress.
• Lead regional problem-solving initiatives and foster a collaborative approach to decision-making.
• Represent the organization in a professional and confident manner in all interactions, including public speaking and client engagements.

Customer & Brand Experience

• Promote excellent customer service standards for both residents and clients.
• Support innovation in services, vendors, and systems to improve property performance and enhance the client and resident experience.
• Serve as a brand ambassador by engaging with local industry associations and building strong community relationships.

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• Bachelor’s degree preferred; relevant experience in property management operations will be considered in place of formal education.
• Experience working as a Regional Manager in Multifamily Affordable Housing operations required, with a strong understanding of site-level operations, client engagement, and regional leadership.
• Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
• Familiarity with budgeting, forecasting, and reporting processes.
• Industry certifications such as CAM, CAPS, CPM, HCCP, COS, TCS or other are a plus.

#LI-Hybrid

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

Position Summary

Kaseya is looking for a Sr. Manager of Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the Director of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments

Required Qualifications

• 7 + years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Summary

Kaseya is looking for a Sr. Analyst Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the Director of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities 

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments

 Required Qualifications

• 3+ years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Overview

Kaseya is looking for a Manager of Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the Director of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities 

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments

Required Qualifications

• 5+ years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Summary 

Kaseya is looking for a Director of Strategy, Planning, & Analytics to focus on strategic and operational initiatives impacting our customer base and customer-facing teams. The ideal candidate for this role is a strategic thinker with an operational bend; they love B2B tech and want to take a role in optimizing our growing business lines. They know how to utilize data-driven insights to shape company priorities and guide the work of multiple departments, not to mention hundreds of co-workers.

This role will support strategy for customer-facing functions, including New Customer Acquisition, Account Management, Marketing, and Product. The role reports directly to the VP of Strategy, Planning, & Analytics. This individual will help influence and drive the strategic direction of the company.

Key Responsibilities

• Drive strategic and operational initiatives impacting our customer base and customer-facing teams
• Develop and lead impactful, measurable strategies that drive revenue growth and meaningful interactions with customers
• Lead workstreams with cross-functional teams as necessary to ensure we are bringing the best thinking to key initiatives
• Manage special projects across functions and departments
• Lead and develop a cross-functional team with diverse strategy and analytics backgrounds as they execute on key projects and hunt for insights to drive company strategy

Required Qualifications

• 9+ years’ experience in strategy, finance, investment banking / PE, or consulting
• Expertise in recurring revenue business models is a must have; familiarity with B2B software is a plus
• Strong analytical and modeling skills with ability to work across multiple sources of data; Excel ninja
• Deep familiarity with finance or financial analytics; able to apply a financial lens to all strategic decision-making
• Strong communication and presentation skills with a proven ability to work collaboratively
• Experience leading a team
• MBA or graduate degree in a quantitative field a plus

Position Summary

As a Technical Account Manager at Kaseya, you will be an integral part of our customer success team, responsible for providing technical expertise, support, and guidance to our clients. By understanding our customers' unique business needs and challenges, you will help them maximize the value of our IT security solutions and ensure smooth implementation and adoption. Your dedication to customer satisfaction and technical prowess will be vital in building long-lasting relationships and driving our clients' success

Key Responsibilities

• Build expertise in Kaseya software modules and conduct in depth Technical Account Reviews to highlight usage opportunity and identify any obstacles
• Own the identification and resolution of obstacles for customers using and obtaining value from our solutions.
• Engage with all departments (i.e., Product, tech, Ops) to ensure closure.
• Ensure that a customer has a plan to use available and relevant features (including integrations our IT Complete platform)
• Position and sell professional services and training to customers to ensure they remain engaged, and their techs can best use our products
• Create opportunity and interest for additional modules for Account Managers to drive to closure
• Share new product features and enhancements, deliver best practice adherence guidelines, and provide knowledge transfer as appropriate
• Continually keep abreast of modern technologies via assigned training, ongoing hands-on learning, and ad-hoc additional skill enhancement programs
• Understands business needs for implementing an IT Management Solution in MSP, Enterprise, and mid-size businesses
• Experienced in providing pre-sale solution design (including functional and technical aspects)
• Experienced in providing solution demos and high volume of customized client demos
• Leadership role in driving solution enhancements and presenting product roadmaps

Required Qualifications 

• 2-4 years’ experience in a customer facing technical account role
• Experience in technical accounts reviews with customers for SaaS/Tech solutions
• Strong presentation and communication skills
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated ability to identify opportunities and leverage appropriately
• Demonstrated knowledge of network and desktop management solutions
• Demonstrated personal commitment and interest in continued professional development
• Well spoken & understanding of Business-Level English

Preferred Qualifications

• Knowledge of other Remote Management Monitoring (RMM) Systems or Professional Services Automation (Helpdesk, CRM, etc.), Documentation, Backup or Security Solutions.
• Technical Account Management/Customer Success experience managing issues to resolution for key account
• Knowledge of Managing Server and Workstations (Microsoft Systems Administrator)
• Strong understanding of networking technology (CCNA, Network+)
• Sales experience is a plus
• College or technical degree preferred

Position Summary

We're looking for an Associate Manager, Technical Account Management with a strong technical background, excellent communication skills, and a passion for customer advocacy. The ideal candidate will have a proven track record of driving product adoption, identifying opportunities for value realization, and resolving customer issues. If you're a seasoned professional with a collaborative mindset and a passion for driving customer success, we encourage you to apply to join our dedicated management team for Technical Account Managers.

As an Associate Manager, Technical Account Management, you will lead the technical aspects of our customer success initiatives and play a critical role in ensuring the ongoing satisfaction and success of our clients. You will serve as the primary technical contact for our most complex and strategic accounts, leveraging your expertise to drive adoption, retention, and expansion of our products and services. In addition, you will manage Technical Account Managers in this player/coach role.

Key Responsibilities

• Provide technical leadership and guidance to customers and internal teams on the implementation, configuration, and optimization of our products and solutions. Act as a trusted advisor to customers, offering insights and best practices to help them achieve their business objectives.
• Serve as the voice of the customer within the organization, advocating for customer needs and priorities. Gather feedback, identify trends, and communicate insights to product management and development teams to drive product improvements and enhancements.
• Proactively engage with customers to understand their business goals and objectives, and identify opportunities for product adoption and expansion. Develop and execute customer success plans to drive value realization and ensure customer satisfaction.
• Identify and mitigate risks to customer success, including technical challenges, adoption barriers, and other factors that may impact customer satisfaction and retention. Develop proactive strategies to address risks and ensure customer success.
• Continuously monitor and assess customer satisfaction and engagement metrics, and identify opportunities for improvement. Collaborate with cross-functional teams to implement process improvements and drive customer success initiatives.
• Work within Business Intelligence tools like PowerBI and CRMs like SalesForce. Create reports and monitor performance of Key Performance Indicators (KPI’s) tied to Technical Account Managers.
• Identify talent while interviewing prospects for Technical Account Management.

Required Qualifications 

• Bachelor's degree in computer science, engineering, or related field.
• 5+ years of experience in a customer-facing technical role, such as customer success engineer, solutions engineer, or technical account manager.
• Previous Management experience is a plus.
• Strong technical aptitude and expertise in software applications, APIs, and cloud technologies.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
• Proven track record of successfully managing complex technical projects and driving customer success initiatives
• Project management experience, with the ability to manage multiple projects and priorities simultaneously
• Strong problem-solving and troubleshooting skills, with a proactive and solution-oriented mindset.
• Experience working with enterprise customers and managing strategic accounts is preferred.
• Familiarity with CRM systems and customer success tools (e.g., Salesforce, Gainsight) is a plus.

Who we are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

Why this role is different

This isn’t a typical handyman job bouncing between unrelated work orders.

• Work on modern, standardized commercial kitchen facilities
• Consistent environments → faster repairs, less guesswork
• Mix of hands-on repairs + preventative maintenance + facility support
• Independent work with support from experienced teams when needed
• Clear path to grow into Senior Technician or Facilities Management roles
• Be part of a fast-growing operation supporting a massive, evolving industry

What you’ll do

Facilities Maintenance & Repairs

• Perform general repairs across multiple sites, including:
• Drywall, patching, and painting
• Tiling and basic masonry
• Shelving and equipment installation
• Floor repairs and upkeep
• Exterior maintenance (roofs, gutters, landscaping)

Preventative Maintenance

• Conduct routine maintenance on building systems:
• HVAC
• Plumbing
• Electrical
• Identify issues early and prevent costly breakdowns

Site Operations Support

• Travel between multiple sites (number of sites vary by region) throughout the week across the Houston area
• Troubleshoot and resolve day-to-day facility issues
• Partner with internal teams to keep kitchens fully operational

What Your Week Looks Like

60% hands-on repairs and maintenance

25% preventative maintenance

15% inspections, troubleshooting, and support

What we’re looking for

Required

• 2+ years of handyman, maintenance, or facilities experience
• Basic knowledge of HVAC, plumbing, and electrical systems
• Ability to work independently in a fast-paced, field-based role
• Valid driver’s license and reliable transportation

Preferred

• 3+ years of commercial facilities maintenance experience
• Experience in restaurants, hospitality, or multi-site environments
• HVAC/R experience or trade school background

Work Environment & Schedule

• Field-based role across the Greater Houston area
• Local travel between sites (home daily)
• Monday–Friday schedule
• On-call rotation and overtime opportunities

Why join us

• We are Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

• Be part of a company reshaping the restaurant industry
• Work in cleaner, more modern environments than traditional facilities
• Join a team where operations, food, and technology intersect
• Real opportunity to grow as we scale nationally

Pay: Ranging from $21.00 - $23.75/hr (based of years of experience).

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Mileage and Toll Reimbursement

Looking forward to sharing more about a Career of Substance at CloudKitchens.

Ready to join us as we serve those who serve others?

#LI-Onsite

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What you’ll do

Facilities Maintenance & Repairs

• Perform general repairs across multiple sites, including:
• Drywall, patching, and painting
• Tiling and basic masonry
• Shelving and equipment installation
• Floor repairs and upkeep
• Exterior maintenance (roofs, gutters, landscaping)

Preventative Maintenance

• Conduct routine maintenance on building systems:
• HVAC
• Plumbing
• Electrical
• Identify issues early and prevent costly breakdowns

Site Operations Support

• Travel between 1 - 4 sites throughout the week across the Miami area
• Troubleshoot and resolve day-to-day facility issues
• Partner with internal teams to keep kitchens fully operational

What your week looks like

60% hands-on repairs and maintenance

25% preventative maintenance

15% inspections, troubleshooting, and support

What we’re looking for

Required

• 2+ years of handyman, maintenance, or facilities experience
• Basic knowledge of HVAC, plumbing, and electrical systems
• Ability to work independently in a fast-paced, field-based role
• Valid driver’s license and reliable transportation

Preferred

• 3+ years of commercial facilities maintenance experience
• Experience in restaurants, hospitality, or multi-site environments
• HVAC/R experience or trade school background

Work Environment & Schedule

• Field-based role across the Greater Miami area
• Local travel between sites (home daily)
• Monday–Friday schedule
• On-call rotation and overtime opportunities

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

The base starting rate for this role is $18.00 – $22.50/hour + overtime. 

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Benefits Summary:

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)
• Company-paid life and disability insurance (short- and long-term)
• Voluntary insurance: accident, critical illness, hospital indemnity
• Optional supplemental life insurance for self, spouse, and children
• Pet insurance discount (Fetch)
• 401(k) 
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies 
• Paid Vacation Time (1h for every 26h worked)
• 8 paid holidays per year
• Paid sick time 
• Paid Bereavement leave
• Paid Parental Leave.

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Position Summary 

The Renewal Specialist will be responsible for renewing software contracts across Kaseya’s MSP customer base. This is a go-to-market role with sales oriented responsibilities. The main goal is to drive contract renewal rates, support retention and identify upsell opportunities during the renewal process. This is an in-office role, based in Brickell, Miami.

Key Responsibilities

• Drive renewal conversations to increase renewal rates, support retention and identify upsell opportunities
• Work closely with Account Management to identify risk factors and support smooth renewal execution
• Partner with General Managers and Product teams to share customer feedback and support customer negotiations when needed
• Ensure renewals are accurately documented and properly forecasted
• Build and maintain strong relationships with customers and partners to support contract resolution and renewal execution
• Help improve the renewal process over time to increase retention and reduce churn
• Perform other related duties as assigned

Required Qualifications

• 2+ years of experience in renewals, account management or customer success in a B2B or SaaS environment
• Direct experience managing or supporting software contract renewals and driving retention outcomes

Preferred Qualifications

• Experience managing subscription or contract renewals end to end
• Strong negotiation and relationship management skills
• Experience working with large and complex books of business
• Demonstrated ability to identify upsell, cross sell or expansion opportunities
• Ability to work in a fast paced environment and manage multiple priorities
• Strong communication skills and ability to collaborate cross functionally
• Strong attention to detail and organizational skills
• Experience using CRM systems such as Salesforce
• Strong problem solving and analytical thinking skills

Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

Regional Manager

The Regional Manager is responsible for overseeing the entire operations of a housing community portfolio. As a Regional Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
• Prepare request for a salary increase for Community Manager and assist with other team members if necessary; sign off on all requests from the site
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department
• Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available
• Deal effectively and consistently with performance problems; document adequately, communicate with Regional & Senior Vice President and HR and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Provide monthly written evaluation of income and expense line items that are significantly over budget
• Provide Capital improvement suggestions for the future of the site
• Monitor all proposals and contracts for large projects at sites and check work in progress
• Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
• Monitor & approve the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

• Develop yearly marketing plan and utilize marketing strategies & systems
• Provide marketing strategy to generate rentals or for rent increases
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) 
• Effectively show, lease, and move in prospective residents

Administrative & Maintenance Management

• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Assist with the emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

• This position entails travel, estimated at 25-50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience 
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred 
• Ability to understand and perform all on-site software functions; basic computer skills required 
• Must have basic knowledge of Fair Housing Laws and OSHA requirements 

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

We want you to think big and act bold through expressing your authentic best self! Anaplan is looking for a tenacious Director of Renewals to join Renewals Team. This is a stellar opportunity to get involved in a highly visible, large scale SaaS cloud company. This role is an immediate full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading. 

The Director of Renewals is a leadership role within our Customer Success Organization at Anaplan and leads a laser focused team incentivized to forecast, track, and secure renewals. This leader is responsible for identifying and forecasting renewal risk, designing and executing the renewals strategy globally, and working with leaders in Sales and Global Customer Success.

The Customer Success Renewal Team owns a comprehensive process from quote to signature working directly with customers to secure renewal opportunities. They will partner with their Account Executive and Customer Success Business Partner to appropriately manage, forecast and escalate renewals.

Insight on your impact

• Manage a team of renewal specialists
• Lead in the vision and strategy of Global Renewals
• Manage operating procedures for the renewal team and continuously iterate on processes to drive efficiency and impact
• Own the renewal retention forecast and have detail on each account and the status of their renewal, report out directly to the Chief Customer Officer
• Partner with Sales Vice Presidents and Customer Success Directors to manage escalated renewal issues
• Motivate individuals and team to exceed objectives through leading by example, coaching, and mentorship
• Understand renewals day-to-day motion and work directly with the renewal specialists to help them with the systems and processes necessary to exceed their goals and targets
• Be a strong voice within Anaplan to drive new initiatives and programs targeting improved productivity and scale
• Optimize account growth at renewal by ensuring our renewal specialists are leading with the account team and helping to identify incremental opportunities upon contract renewal

Your qualifications, your influence

• Experience running a successful renewals management team
• Deep understanding of the renewal cycle and sales processes
• Deep understanding of SaaS and Enterprise Sales business model with an understanding of customer lifecycle measures and SaaS revenue streams.
• Data-driven with a dedication to process improvement
• Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment
• Passion for process and experience scaling processes

Preferred skills and technical familiarity

• 6+ years of experience in sales/renewals management
• 4+ years’ experience with subscription software
• Strong ability to deliver and facilitate knowledge transfer, both in-person and virtually, across a globally diverse team
• Proven record of success as an individual renewals/account management experience

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Customer Success Team 

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. 

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business.

A remote role, this person can be based anywhere in North America, ideally in the Eastern time zone.

What You’ll Do Here

Client Relationship Management:

• Serve as the primary point of contact for customers in the assigned named accounts
• Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty
• Understand customer objectives and align our services to achieve those goals

Onboarding:

• Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption
• Collaborate with internal teams to expedite service delivery and meet onboarding timelines

Product Adoption:

• Monitor client usage and product adoption rates
• Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential
• Address any adoption challenges with tailored solutions

Renewal and Retention:

• Develop strategies to ensure high retention rates and manage the contract renewal process
• Predict and address potential churn risks, implementing mitigation strategies as needed

Upselling and Cross-Selling:

• Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs
• Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities

Feedback Loop:

• Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement
• Act as the client's advocate within the company, ensuring their needs and concerns are addressed

Reporting and Analytics:

• Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics
• Provide regular updates to management on client health, renewal forecasts, and potential risks

What You’ll Bring to Us

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Demonstrated ability to build strong relationships and manage key customer accounts
• Proficient understanding of digital marketing services such as social media, content marketing, etc.
• Strong problem-solving skills and the ability to handle challenging client situations with grace
• Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms
• Excellent verbal and written communication skills

What We Offer 

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Company paid STD and LTD
• 401K
• Educational Reimbursement Opportunities
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

The Team + The Role

The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities.

As an Account Director, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value.

This is a remote role based in the Southeast.

What this looks like day-to-day

• Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline.
• Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes.
• Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner.
• Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygiene, identify risk early, and support accurate forecasting.
• Account strategy and expansion: Develop and execute multi-year account strategies that expand Pendo’s presence within enterprise customers. You identify growth opportunities, prioritize high-impact activities, and build plans that deliver long-term customer value.
• Pipeline generation: Consistently generate and maintain a high-quality pipeline through proactive prospecting and account development. You take ownership of pipeline health and create opportunities through disciplined, strategic outreach.
• AI-enabled productivity: Use AI tools and insights to improve sales preparation, productivity, and customer engagement. You look for practical ways to work faster, communicate more effectively, and make better decisions in a fast-moving environment.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Directors don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Proven track record of success in enterprise software sales, including SaaS or application software, selling into organizations with 1,500+ employees.
• Experience using MEDDPICC and/or Force Management to manage complex, multi-stakeholder sales cycles.
• Demonstrated ability to generate pipeline independently through strategic prospecting and account development.
• Experience leading cross-functional deal teams across Solutions Engineering, Legal, Customer Success, and executive stakeholders to close enterprise agreements.
• Comfort using AI tools to improve sales efficiency, preparation, and customer engagement.

Nice-to-haves

• Experience working in a startup or high-growth environment where you navigated ambiguity and built new processes or approaches.
• Success selling emerging or innovative technologies that required educating the market and shaping the value narrative.
• A track record of perseverance and resilience in professional or personal pursuits.
• Demonstrated ability to mentor peers and contribute to the overall development of the sales organization.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is $280K-$320K, with a 50/50 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one.

What you’ll do: 

• Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support.
• Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX.
• Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team.
• Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals.
• Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership.
• Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline. 
• Deliver live demos and proof-of-concept integrations to prospects when required.
• Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging.

About you:

• 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role.
• Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns.
• Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders.
• Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar).
• Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows.
• Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.).
• Proven ability to scope technical work and translate it into effort estimates.
  
  

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

ABOUT THE ROLE

We are looking for a motivated and entrepreneurial Customer Success & Operations Associate to join our growing team. This role is an exciting opportunity for someone early in their career who is eager to take ownership, operate across multiple functions, and grow with a fast-moving startup. You will report directly to the Director of Operations and serve as a key partner in keeping our customers happy, our operations running smoothly, and our business moving forward.

This role touches everything — customer relationships, contracts, billing, procurement, and go-to-market initiatives. If you're someone who thrives in ambiguity, takes initiative, and wants to build something, this is the role for you.

ABOUT YOU

Customer Success & Relationship Management

• Serve as the primary point of contact for customers using our clusters, owning the end-to-end customer relationship and ensuring a high standard of service
• Design and execute structured onboarding programs for new customers, setting clear expectations around support, SLAs, and points of contact
• Actively monitor customer health and proactively engage teams to identify issues, escalations, or opportunities before they become problems
• Manage and triage the support ticketing system, ensuring timely resolution and proper escalation paths
• Build, manage, and oversee technician on-duty schedules to ensure consistent coverage and accountability across the team

Customer Operations & Administration

• Own the billing and invoicing calendar — tracking when customers need to be invoiced and when vendor payments are expected, flagging discrepancies or risks early
• Monitor customer contract terms and agreement milestones, maintaining an internal calendar of renewals, expirations, and renegotiation windows, and coordinating timely internal and external reminders
• Manage procurement processes including purchase orders and vendor coordination, keeping purchasing aligned with operational needs and budget expectations
• Assist in capacity planning by maintaining visibility into customer commitments and helping forecast resource needs as the business scales

Legal & Compliance Administration

• Oversee the company's contract management process — maintaining a complete and current registry of all agreements, tracking key dates, and ensuring nothing lapses without deliberate action
• Oversee data handling agreements and ensure compliance obligations are understood, documented, and met
• Coordinate with leadership as needed on renewals, amendments, and new agreements

Go-to-Market & Growth Support

• Support GTM planning efforts including coordination of events, campaigns, and customer-facing initiatives
• Help identify and execute on opportunities to improve customer retention, expansion, and overall satisfaction
• Collaborate cross-functionally with technical and leadership teams to bring structure to growth-related projects

What We're Looking For

• 2–4 years of hands-on experience in customer success, operations, or a related administrative role
• Genuinely passionate about AI, GPU infrastructure, and emerging technology — you follow this space and want to go deeper. 
• Availability and responsiveness outside of core hours when customer-facing situations demand it — infrastructure doesn't keep a 9-to-5 schedule, and neither do we. This is a fast-paced environment with the expectation of flexibility as needed
• Energized by the opportunity to build processes from the ground up

ABOUT THE WORK ENVIRONMENT

This role is in office at our corporate headquarters in the Brickell area of Miami, Florida. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Retail Store Associate - Full Time

Type of Work: Full-Time 
Shift Availability: Open availability including weekdays, evenings, weekends, and holidays is required.
Hourly Pay Rate: $15.00/hr
Location: 5400 NW 72nd Ave, Miami, FL 33166

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

• Customer Experience & Teamwork

  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.

  • Encourage loyalty by signing guests up for rewards programs.

  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Operations & Store Standards

  • Help open and close the store, handle cash, and follow all procedures and regulations.

  • Check IDs, update customer profiles, and process transactions accurately.

  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

  • Support inventory tasks like restocking, fulfilling online orders, and counting products.

• Sales & Performance

  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

  • Highlight deals and complementary items at checkout to boost customer satisfaction.

  • Stay on top of promotions and product updates to give customers a seamless experience.

  • Stay agile and adaptable in a fast-paced, ever-changing retail environment.

  • Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.

• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

• Excellent communication skills, with the ability to connect with customers and team members alike.

• Strong multitasking abilities and the agility to shift priorities as needed.

• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

• Solid time management and organizational skills to stay on top of tasks and responsibilities.

• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

• Basic proficiency in math and computer applications to support transactions and reporting.

• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

• Strong conflict resolution skills and the ability to remain composed under pressure.

• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.

• A natural ability to build rapport and maintain lasting customer relationships.

• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.

• Familiarity with e-commerce systems and order fulfillment processes.

• Previous experience within a regulated retail setting.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds.  This position requires close vision (clear vision at 20 inches or less).

Work Environment:

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role combines Odoo platform administration, direct customer engagement, and cloud resource troubleshooting to ensure customer satisfaction and minimize escalations to the backend engineering team. The ideal candidate has experience administering Odoo systems and a strong understanding of cloud environments to serve as the first point of resolution for incoming customer tickets.

Key Responsibilities

• Administer and maintain the Odoo-based self-service portal and billing system, including account configuration, subscription management, billing adjustments, and system performance monitoring.
• Manage Odoo workflows such as invoicing, subscription lifecycle, customer onboarding, and access provisioning; identify opportunities to automate repetitive tasks.
• Perform system updates and coordinate with development teams on module enhancements and customizations.
• Respond to and resolve customer support tickets related to cloud resources, billing, and portal access, minimizing escalations.
• Provision and troubleshoot cloud resources, including virtual machines, storage, and clusters; assist customers with configuration, connectivity, and performance issues.
• Document recurring issues and create structured support content for knowledge base publication.
• Gather customer feedback and usage trends to identify improvements in portal functionality, billing workflows, and cloud services.
• Collaborate with backend engineering on escalations, providing detailed diagnostics and reproduction steps.

Requirements

• Experience administering Odoo ERP, including billing, subscriptions, CRM, and customer portal modules.
• Ability to configure workflows, customize views, and manage user access within Odoo.
• Strong understanding of cloud computing concepts, including virtual machines, storage, and clustering, across platforms such as AWS, GCP, Azure, or similar.
• Strong troubleshooting skills with the ability to resolve technical issues independently.
• Excellent communication and customer support skills.
• Experience documenting technical issues and creating knowledge base content.
• Familiarity with ticketing systems and CRM tools for issue tracking and escalation management.
• Ability to collaborate effectively with cross-functional technical teams.
• Willingness to stay current with Odoo updates and cloud technologies.

Preferred

• Odoo certification or equivalent hands-on expertise in customization and administration.
• Experience provisioning and managing cloud infrastructure, including virtual machines, storage, or Kubernetes clusters.
• Experience writing customer-facing technical documentation.
• Familiarity with Linux administration, networking fundamentals, and command-line troubleshooting.
• Experience with Python or XML customization within the Odoo framework.
• Background in cloud hosting or managed services environments.
• Understanding of API integrations, webhooks, or payment gateway configurations within Odoo or similar platforms.

Annual Compensation Range: 

$65,000 - $85,000 CAD base + benefits + equity (If based in Canada)

$78,000 - $95,000 USD base + benefits + equity (If based in the United States)

Note: The salary range listed for this position is a good faith estimate based on experience, qualifications, and internal compensation structure. The actual salary offered varies depending on the candidate's skill level and experience. This posting refers to an active vacancy within the organization.

Overview

We invite you to bring your experience and passion for helping local governments better serve their communities coupled with an understanding of applying geospatial technology to become an integral part of Esri’s Business Development team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to local government. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results. Proactively execute the account management and sales processes for all opportunities to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
• Possess financial and business acumen to build compelling account growth strategies
• Advanced knowledge of local government and new technology trends and the ability to translate this into complex solutions for customers
• Understanding of GIS, Esri technology, and local government as they relate to one another
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-Onsite

#LI-KR2

About the Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth
• Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
• Measure and own KPIs across your region, reporting upwards on a monthly basis
• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Miami, FL area
• 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
• Experience in healthcare is a plus
• Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
• Work authorized in the United States and native or bilingual English proficiency
• Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
• Experience managing, coaching, and motivating a business development team
• Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
• Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Expert in advising, presenting to, and persuading senior corporate personnel

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. 

About the Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You'll be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state-wide or multi-state region, supporting the Directors and Managers that represent Charlie Health in the region. You'll work hand-in-hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at-risk youth. You'll obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth
• Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded
• Measure and own KPIs across your region, reporting upwards on a monthly basis
• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the Miami, FL area
• 6-10+ years of business development experience, including 2-3+ years of experience in sales leadership
• Experience in healthcare is a plus
• Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
• Work authorized in the United States and native or bilingual English proficiency
• Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting
• Experience managing, coaching, and motivating a business development team
• Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs
• Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners
• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Expert in advising, presenting to, and persuading senior corporate personnel

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. 

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Atlanta, GA. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

Location: This is a hybrid job. We are looking for someone based in Atlanta who will work from home, but is willing to visit customers in the area and in their territory. 

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

The Opportunity

We are looking for a Strategic Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Chicago, IL. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Dallas, TX. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

• Performs other related duties as assigned to meet the needs of the business.

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

#LI-MP1

Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.

Key Responsibilities:

• Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya’s full suite of products to drive revenue growth.
• Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya’s solutions.
• Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
• Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
• Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
• Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
• CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.

Requirements:

• 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS environment
• A strong passion for sales and a proven track record of exceeding sales targets
• Ability to thrive in a fast-paced, metrics-driven environment
• Motivated, coachable, and competitive with a resilient drive to succeed
• Excellent organizational, interpersonal, and communication skills
• Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts
• Strong analytical skills with the ability to create accurate sales forecasts

Why Kaseya? Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a high-impact role.

If you're ready to take your sales career to the next level and help our customers grow, we’d love to hear from you!

#IND525

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Senior Partner Success Manager, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope. 

This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote) or New York City (hybrid from our Union Square office), but are open to other East Coast locations.

• Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
• Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
• Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
• Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership

• You have minimum of 6+ years of relevant work experience, including client facing experience
• Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
• Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
• A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
• An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others
• Comfortable with frequent travel, you're excited to connect with partners face-to-face

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $145,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

#LI-KS2

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Partner Success Manager, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope. 

This is a US East Coast role. We're ideally looking for candidates in Miami or Atlanta (remote) or New York City (hybrid from our Union Square office), but are open to other East Coast locations.

What You'll Do

• Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
• Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
• Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
• Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
• Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership

Who You Are

• You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
• Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
• Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
• A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
• An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Base Salary Range: $85,000 - $110,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. 

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. 

If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. 

Ready to join the ride?

Via is an equal opportunity employer.

The Region Manager will manage a team of Clinical Specialists (CS) and provide consistent direction regarding the execution of sales and marketing strategies for the region.

Responsibilities:

• Formulate sales strategies and analyze performance within the region
• Fully engage with key customers by developing and implementing strategies that support sales growth
• Provide on-going coaching and development of CSS team
• Develop and maintain customer relationships with key executives and decision makers in all key accounts
• Participate in and contribute to commercial team planning sessions as requested, representing the needs of customers and the sales team and driving business building plans of the organization
• Act as local liaison and collaborator, building consensus on strategies and tactics that drive business results
• Operate within compliance guidelines at all times

Preferred Skills, Qualifications and Technical Proficiencies:

• Proven success in leading a sales team within a large geography
• Experience in endocrinology, orphan disease, or other specialized markets a plus
• Strong clinical acumen
• Ability to analyze sales and other relevant market data to formulate strategic plans
• Strong ability to collaborate and work cross-functionally
• Required to travel by car and plane at least 80% of the time

Preferred Education and Experience:

• Must maintain a driving record in accordance with Corcept vehicle policy
• Master’s Degree in a life science or related field or equivalent experience

_#LI-Remote

The pay range that the Company reasonably expects to pay for this position is $190,000 - $215,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

 Applicants must be currently authorized to work in the United States on a full-time basis.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Scribe, you’ll play a crucial role in optimizing the patient care experience by building accurate, detailed medical records, setting the foundation for exceptional care. This role isn’t just about documentation. It’s your gateway to an emergency career, where you can grow where you want to go and gain firsthand experience in the ER learning an invaluable skill for the future. By shadowing and partnering with our doctors, you’ll feel empowered to take your career to unexpected places and be respected as a key member of the team. Here, you’ll have the support and freedom to forge a path that’s uniquely yours, expanding your skills and opening doors to new possibilities.

WHAT YOU’LL DO

• Compose electronic medical records
• Submit lab work and notify doctor when results are in
• Assist doctors with any non-clinical duties
• Communicate effectively with every member of the medical team
• Maintain professionalism and an exemplary work ethic
• Write clearly and concisely and able to type quickly 

WHAT YOU NEED

• Undergraduate or postgraduate student with an interest in a future career in veterinary emergency medicine
• Detail oriented, with strong communication and multitasking skills
• Ability to stand for prolonged hours, kneel, and work on the floor, as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs; this is not a remote position
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Who We Are 

Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly.  We transform energy into high-value compute with unmatched efficiency at scale. The company is a $5 billion publicly traded company (NASDAQ: CORZ). 

We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations.  We own and operate nine data centers in seven states, housing advanced infrastructure for our customers. 

What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts. 

Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment. Ready to be part of something exceptional? Apply today and make an impact at Core Scientific. 

Title 

Enterprise Architect 

Reports To 

Chief Technology Officer 

The Job 

As organizations scale, digital systems outpace the assumptions that shaped them. Permissions accumulate, automation compounds, reconciliation logic ages, and integrations drift until policy and documentation alone can no longer ensure that system behavior reflects operational, financial, and revenue-generating reality. 

We are seeking an Enterprise Architect within the Technology organization to ensure that enterprise systems operate with durable precision as complexity increases. The mandate is dual: contain structural risk and harden the enterprise into a disciplined, programmatic system that accelerates revenue, efficiency, and enterprise value. Reporting to the Chief Technology Officer and operating across engineering, data, finance, and operations, this role carries executive sponsorship aligned with CEO directive to strengthen institutional precision so that technology compounds advantage rather than complexity. 

Digital systems define operational truth and revenue execution. When architecture diverges from real-world behavior, inefficiency compounds quietly, throughput slows, reporting distorts, and value erodes. This role engineers durability directly into system design—strengthening control architecture, validating behavior, eliminating operational debt, and maintaining disciplined access models so efficiency becomes structural rather than dependent on vigilance. 

Success is measured by increasing precision at scale. Systems align with operational and financial reality without constant intervention, weaknesses are surfaced before they compound, automation reinforces accountability rather than obscuring it, and improvements in control architecture translate into faster decision velocity, cleaner financial signal, reduced workflow friction, and measurable performance gains. Hardening removes fragility without introducing bureaucracy; precision increases speed. 

This is not a compliance or audit function. It is a high-trust, senior individual contributor role embedded within live enterprise systems with direct access to the CTO and visibility aligned with CEO mandate. 

Responsibilities 

• Investigate enterprise systems to ensure that digital workflows reflect operational, financial, and revenue-generating reality. 

• Map control surfaces across ERP, CRM, data pipelines, automation frameworks, APIs, and integrations, identifying structural weaknesses or inefficiencies.  

• Analyze reconciliation logic embedded within tooling and validate that assumptions remain sound under current scale and transaction velocity. 

• Detect privilege creep, access model drift, override frequency, structural permission risk, and hidden inefficiencies embedded in nuisance technology. 

• Examine automation layers for masked control failures, redundant workflows, and process friction that suppress throughput. 

• Redesign or reinforce enterprise control frameworks where necessary, strengthening architecture without introducing bureaucratic drag. 

• Use structured data analysis, scripting, and AI-accelerated investigative workflows to surface anomalies, quantify exposure, and model performance impact. 

• Translate technical findings into executive-level analysis that connects control integrity to margin protection, decision velocity, and revenue acceleration. 

• Partner with engineering and operations leaders to eliminate structural inefficiencies and convert fragile workflows into hardened programs. 

• Strengthen traceability, documentation, and institutional memory so that system durability scales with growth. 

• Foster open, respectful, and professional communication directly within the team as well as with co-workers/ teammates and leaders across the organization 

• Performs other duties as assigned 

Qualifications 

We are intentionally open to unconventional backgrounds. Exceptional candidates may have experience as: 

• A senior technical leader responsible for building and hardening systems under pressure. 

• A systems engineer or platform architect who has diagnosed and repaired structural fragility. 

• A forensic or investigative professional with strong technical depth. 

• A security or controls engineer with enterprise exposure. 

• A senior operator who has eliminated operational debt while scaling performance. 

You are likely a solution-oriented operator who derives energy from untangling nuisance technology, cleaning up degraded workflows, and eliminating inefficiencies that others tolerate. 

• Think in systems and control surfaces rather than isolated incidents. 

• Understand that structural failure often begins as unmanaged drift. 

• Recognize operational debt embedded in tooling and process before it becomes material loss. 

• Are materially focused and capable of distinguishing signal from noise. 

• Remain calm and precise in ambiguous environments. 

• Are comfortable operating without formal signature authority. 

• Can interrogate systems without destabilizing trust. 

• Thrive on turning fragility into engineered durability. 

• Prefer building hardened programs over writing policies. 

AI proficiency is foundational in this role. You are expected to use AI as a primary analytical engine, a bridging mechanism between systems, and a general-purpose accelerator for investigation, modeling, and solution design. This includes building repeatable AI-assisted workflows that combine data extraction, anomaly detection, hypothesis testing, and structured reporting. 

• Querying structured data using SQL or similar tools. 

• Writing lightweight scripts in languages such as Python to validate assumptions and test system behavior. 

• Navigating APIs, integration layers, automation frameworks, and permission hierarchies. 

• Using AI to synthesize findings, stress-test logic, generate diagnostic artifacts, and accelerate technical validation. 

• Distinguishing between superficial AI usage and disciplined, reproducible AI-driven system interrogation. 

You do not need to be a full-time software engineer. However, you must be technically literate enough to move beyond dashboards and into underlying system logic, and disciplined enough to operationalize AI into repeatable investigative infrastructure. 

Location 

Austin, TX or Miami, FL. While proximity to our core offices is preferred, we prioritize capability and alignment with mandate and will consider remote candidates where appropriate. 

Travel 

Occasional travel will be required up to 25%. 

Work Environment 

This job typically operates in a professional office environment and routinely utilizes standard equipment, including laptop computers and smartphones. This role will also travel to data center sites and the work environment at a data center may contain loud noise, construction and other operational elements,  

Physical Demands 

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift up to 25 pounds.   

Position Type/ Expected Hours of Work 

This is a full-time position. General hours and days of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some nights and weekends may be required. 

Supervisory Experience (Yes or No) 

No 

POSITION SUMMARY

We are seeking an accomplished Senior Manager of SOC Operations to oversee the Global Security Operations Centers across multiple locations, responsible for monitoring, detecting, and responding to threats impacting nearly three million endpoints within a multi-tenant environment. This leadership position requires extensive operational experience in large-scale settings, ideally within MSP or MSSP contexts, or similar managed multi-client environments. The Senior Manager will operate within a next-generation, AI-powered SOC, where they will lead and manage the response team, leveraging advanced artificial intelligence technologies to enhance detection, response, and overall security operations.

The successful candidate will be responsible for advancing operational excellence through the training and development of analysts, automation of routine tasks, proactive threat hunting, identifying and implementing improvements in tools and processes, and maintaining robust customer engagement to ensure exceptional service delivery and outcomes. This role is instrumental in scaling SOC capabilities while upholding precise and swift response times and driving ongoing enhancements in a rapidly evolving threat landscape.

Qualified candidates who demonstrate strategic vision in building high-performing teams, optimizing operations through automation, and delivering superior customer outcomes in managed environments are encouraged to apply.

KEY RESPONSIBILITIES

• Response Team Operations: Oversee day-to-day operations of a multilocation, global 24/7 SOC, monitoring ~3 million endpoints, including post AI investigation human response, incident response, escalation processes, and performance metrics/KPIs across shifts and global teams.
• Team Development & Training: Recruit, mentor, and train SOC analysts and team leads, develop career progression paths, conduct regular skills assessments, and deliver ongoing training on tools and best practices.
• Process Automation: Identify and implement automation opportunities (e.g., via scripting, SOAR platforms, or custom playbooks) to reduce manual workload, improve efficiency, and minimize response times.
• Threat Hunting & Proactive Defense: Actively assist with and lead threat hunting initiatives; collaborate with analysts to hunt for advanced persistent threats, refine and optimize detection rules and alerting and continuously tune customer environments.
• Continuous Improvement: Evaluate and recommend enhancements to SOC tools, technologies, processes, and workflows; drive initiatives to mature the SOC and adapt to emerging threats.
• Customer Engagement: Serve as a key point of contact for customer escalations; deliver incident reports, threat briefings, and service reviews; ensure a premium customer experience through proactive communication and alignment with metrics in a multi-client environment.
• Daily Management: Manage shift coverage, compliance reporting, and cross-functional collaboration with engineering, threat intelligence, and security success teams.

REQUIRED QUALIFICATIONS

• Experience: Minimum 10 years of progressive experience managing a SOC (or equivalent leadership role) in a high-volume environment handling thousands of alerts per day.
• MSSP Background (Preferred): Demonstrated experience working in or with Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), or managed multi-client/multi-tenant environments is strongly preferred.
• Technical Expertise: Knowledge of SOC tools and technologies, including SIEM (e.g., Splunk, ELK, Sentinel), EDR/XDR (e.g., CrowdStrike, Sentinel One, Microsoft Defender), SOAR, and threat intelligence platforms. Hands-on experience with large-scale endpoint management and multi-tenant architectures.
• Leadership & Soft Skills: Proven track record leading and developing high-performing analyst teams in 24/7 operations. Strong analytical, problem-solving, and communication skills. Ability to lead from the front and inspire your team to follow you into battle.
• Education & Certifications: Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field (or equivalent experience). Preferred certifications include CISSP, CISM, GIAC (e.g., GCIA, GCIH), or equivalent.
• Background in proactive threat hunting, detection engineering, or incident response at scale.

LOCATION: On-Site in Miami, Florida. 

REPORTS TO: Director of Security Operations 

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Role
WorldQuant is seeking a Head of SecMaster to lead our firmwide reference data and SecMaster products. This is a critical leadership position responsible for driving innovation, scalability, and excellence in our reference data solutions.

What You’ll Do

• Strategic Leadership: Partner with cross-functional teams to design, develop, and deploy scalable reference data and SecMaster solutions that align with business requirements and strategic goals.
• Architectural Oversight: Collaborate with and lead our engineering team to define and implement a robust platform architecture that supports the firm’s growth and scalability objectives.
• Customer-Centric Approach: Lead all business initiatives and provide global support to internal customers for all reference data offerings, ensuring exceptional service and alignment with their needs.
• Agile Processes: Drive and participate in Agile frameworks, continuously improving and expanding platform capabilities to adapt to dynamic business requirements.

What You’ll Bring

• Experience: A minimum of 10 years of experience in the financial services industry, with a strong focus on reference data and SecMaster solutions.
• Leadership: Proven ability to act as a business and technical thought leader, sharing best practices and driving innovation.
• Project Ownership: Demonstrated ability to manage complex projects involving collaboration across multiple teams and stakeholders.
• Mentorship: A track record of mentoring and collaborating with engineers to foster growth and excellence.

Problem-Solving Skills: A rapid learner with exceptional analytical and problem-solving abilities, capable of navigating complex challenges effectively.

Our Benefits:

Core Benefits:

• Fully paid medical and dental insurance for employees and dependents, flexible spending account, 401k, fully paid parental leave, generous PTO (paid time off) that consists of:

• twenty vacation days that are pro-rated based on the employee’s start date, at an accrual of 1.67 days per month, three personal days, and
  ten sick days.
• Perks: Employee discounts for gym memberships, wellness activities, healthy snacks, casual dress code
• Training: learning and development courses, speakers, team-building off-site
• Employee resource groups

Pay Transparency:

WorldQuant is a total compensation organization where you will be eligible for a base salary, discretionary performance bonus, and benefits.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state.  We set standard base pay ranges for all roles based on job function and level, benchmarked against similar stage organizations.  When finalizing an offer, we will take into consideration an individual’s experience level and the qualifications they bring to the role to formulate a competitive total compensation package.

The Base Pay Range For This Position Is $150,000 – $250,000 USD.

At WorldQuant, we are committed to providing candidates with all necessary information in compliance with pay transparency laws.  If you believe any required details are missing from this job posting, please notify us at WQHR_US@WorldQuant.com, and we will address your concerns promptly.

By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction.

#LI-RS1

Associate Destination Manager | Tripadvisor 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We are seeking a driven and high-performing Associate Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical destinations. The Associate Destination Manager will have a solid understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability.

You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given territory. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination.  In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory.

Job Location: Remote

This role is a remote position in the USA. Occasional travel to company offices as necessary.

As an Associate Destination Manager, you will be responsible for the following:

• Ensuring that Viator has the best in class product offering for the assigned territory

• Strategically acquire new inventory to fill product gaps and highlight new and exciting products in your destination 

• Establish, maintain, and grow key supplier relationships in order to ensure Viator has the best product offering and increase Viator brand awareness in your destination  

• Negotiate favorable commercial terms 

• Monitor key metrics in destinations and take action where necessary

• Ensuring key products are consistently available for sale in the Viator ecosystem

• Constantly improve the quality of product offering in the market by understanding key characteristics of products that are appealing to our customer and working to implement those characteristics across your destination

• Be the face of Viator in your assigned destinations and industry events

The ideal candidate for this role will exemplify the following characteristics:

• 2+ years of Account Management or Sales experience

• Travel industry experience is a plus

• Entrepreneurial & Commercially Driven

• Focused on growing the business and destination

• Ability to build, maintain, and grow relationships

• Passionate about achieving success and excellence

• Committed to serving customer partners and sharing knowledge

• Growth and Results Oriented

• Continuously improving both personally and for the company

• Passionate about achieving success and excellence

• Embraces new ideas and works well in teams

• Detail Oriented & Highly Organized

• Desire to work in fast paced and dynamic environment

• Clear and impactful in communication

• Ability to excel working in a remote environment

• Candidates with non-traditional backgrounds are strongly encouraged to apply

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

The salary range for this role is $65,000-$85,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future. 

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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