Your Role

We’re looking for an Account Executive to join our team in Tokyo, and work directly with sports organizations across basketball, volleyball and baseball. You’ll primarily focus on professional teams, helping them unlock technology solutions to help them win. As a Sales team, our goal is to understand our clients' pain points and needs to help them make the most of our solutions. This is an exciting opportunity for an ambitious professional to focus on growing existing customers and signing new ones.

We’re looking to hire someone who can work from our Tokyo, Japan office, with a minimum of three days in the office per week.

This role requires 3 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Tokyo.

Must-Haves

• Experience. You’ve spent several years in a customer-facing sales role or as a Sales Development Representative, and you’ve shown a commitment to your sales education by enrolling in a development programme. 
• Motivation. You love to beat your own records, expect the best from yourself, and want to keep improving.
• Organisational skills. You own your territory by mapping out your days with the prospects you’re going to contact, and you’re comfortable working in a remote environment.
• Passion for sport and technology. You can’t wait to bring the best sports software in the world to teams across Japan.
• Communication skills. You build relationships and network naturally. You’re not afraid to call the decision-makers and close a sale. You love to talk to people and feel comfortable on the phone or on video conference calls. 
• Creativity. You proactively plan and reimagine how to help customers.
• Teamwork. Collaboration is key to our success at Hudl. While you're adept at working independently, you also thrive in a team environment. You understand the importance of leveraging collective strengths and supporting your colleagues to achieve shared goals.
• Business level English. Fluency isn’t necessary but you’ll need to be able to understand our resources and ask questions.
• Travel. You’re happy to hit the road and visit customers on a monthly basis.

Nice-to-Haves

• Passionate about sports. Being familiar with the main sports that drive our Japan business (i.e., Basketball, Soccer, Rugby and Volleyball) would be a plus.
• Global experience. You have experience working in a globally distributed team and collaborating with people located across the world.
• Additional sales experience. You understand SaaS sales and consulting methodologies, know why we always put the customer first, and strive to generate revenue by excelling at technical pre-sales and solution consulting.
• Salesforce knowledge. A previous role that used Salesforce would be a bonus but isn’t required.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.

Compensation

About The Role 

As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease

経験レベル
ジュニアからシニア

雇用形態
フルタイム (1日8時間)

上司
テクニカルディレクター

部署
PlayStation Studios Team ASOBI / テクノロジーチーム

勤務場所
東京エリア

About Team ASOBI
Team ASOBIは、東京に拠点を置くPlayStationのファーストパーティスタジオで、PS5向けの大ヒット作『ASTRO BOT』を手掛けたチームです。遊び心にあふれたスタジオで、情熱を持った優れた才能たちが、協力しながら素晴らしい作品を生み出しています。今後も世界中から新たな才能を迎え入れ、さらなる成長を目指しています。Team ASOBIの使命は、すべてのプレイヤーが楽しめる、高品質で革新的なゲーム体験をPlayStationで提供することです。   

▪️詳しい情報はPlayStation Blogをご覧ください！  https://blog.ja.playstation.com/2024/09/05/20240905-astrobot/ 

Role overview
チームが最大限の力を発揮できるよう快適な開発環境を構築し、維持することはタイトル開発プロセスにおいて非常に重要な要素となっています。開発機材の選定や保守、ビルド環境やデータ管理の改善など開発環境の構築を技術面からサポートしていただきます。  

Responsibility

• 開発機材の選定、管理、導入と更新の計画を行います
  
• オフィスと倉庫の機材を管理し、整頓された状態を保ちます 
• 社内ＩＴチームと連携し、サーバ構築やメンテナンスの計画を行います 
• 開発環境全体を把握し、メンバー加入時や更新時のセットアップをサポートします
• 開発機材やＩＴ周りのトラブルに対応します
• 開発イテレーション（コード変更・ビルド・テスト・リリースとデータ共有）における問題点を把握し改善を行います 

求める経験とスキル

• IT関連業務の経験（３年以上）
• Git, Perforce, Jenkins等ゲーム開発環境で利用されるソフトウェアの運用経験
• PCやモニタなどの開発機材やゲーミングデバイスに関するトレンドの把握
• Linux・Windowsサーバ, クラウドサービスの基本的な知識
• Python, PowerShell等での自動化のためのスクリプト開発経験
• 制作ツール開発の経験 (C++, C#, Maya Python)があれば尚可
• ゲームランタイムの実装経験があれば尚可
• チームからニーズを集めるための優れたコミュニケーションスキル
• 議論を効率的に進めるための積極的なコミュニケーション
• 仕事の質を自己評価する能力
• 英語の学習意欲のある方を歓迎（英会話レッスンを受講可能） 

About Team ASOBI
Team ASOBI is a first-party PlayStation Studio located in Tokyo, Japan, responsible for the critically acclaimed ASTRO BOT for PS5. The team is looking to expand by bringing worldwide talents with high skills, passion, and a playful, collaborative mind.  The Studio has a mission to create top quality, innovative games for players of all ages on PlayStation.
Want to learn more? Head over to the PlayStation Blog: PlayStation Blog .

Role overview
Creating and maintaining a well-functioning development environment that allows the team to reach their full potential is a crucial part of our game development process. You will provide technical support for the construction of our development environment, including the selection and maintenance of equipment, as well as the improvement of our build environment and data management process.

Responsibilities

• Select, manage, set up, and plan updates of development equipment.
  
• Manage office and warehouse equipment and maintain an organized state. 
• Work with the internal IT team on server builds and maintenance plans.
• Understand the entire development environment to give support when new members join the studio and when updates take place.
• Respond to problems related to development equipment and IT.
• Identify and improve issues regarding development iterations (code changes, builds, tests, releases, and data sharing) 

Required Skill and Experience 

• IT-related work experience (3 years or more) 
• Experience with software used in game development such as Git, Perforce, Jenkins, etc. 
• Understanding of trends in development equipment such as PCs, monitors, and gaming devices. 
• Basic knowledge of Linux/Windows servers and cloud services. 
• Experience developing scripts for automation in Python, PowerShell, etc. 
• Experience in production tools development (C++, C#, Maya Python) is a plus. 
• Experience implementing game runtimes is a plus. 
• Excellent communication skills to gather needs from the team. 
• Proactive communication to facilitate discussions effectively. 
• Ability to self-evaluate quality of work. 

Language proficiency

• Basic Japanese language skill is required alongside desire to improve (lessons will be provided and paid for). 

「Team ASOBI」
https://www.teamasobi.com/jp/ 

Role

We are looking for a Specialty Sales Account Executive to join our team. This is a hybrid role based in Japan, reporting to the Regional Director - Zero Trust Cloud within the Sales and Go-to-Market department. You will be part of a global group of professionals dedicated to demonstrating the power and agility of cloud transformation while cementing our position as the world leader in cloud security. Your mission is to nurture trusted partnerships and share expertise to lead customers toward a secure, cloud-enabled digital future.

What you’ll do (Role Expectations)

• Serve as the primary expert for customers, partners, and internal sales teams to drive revenue growth within the Zero Trust Cloud product portfolio

• Partner with domain expert solution engineers to gather customer requirements, create compelling value propositions, and close business alongside the primary account team

• Own the Zero Trust Cloud quota for your assigned territory by building and implementing account-based strategies to land and expand the portfolio

• Support relationship expansion with top existing partners for the Zero Trust Cloud business unit

• Engage and sell effectively to both executive-level stakeholders (CXO) and technical practitioners

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent professional experience

• Proven track record of progressive selling experience engaging with accounts at the C-suite level

• Deep understanding of and practical experience with value-based selling methodologies

What Will Make You Stand Out (Preferred Qualifications)

• Established network of relationships with current and prospective customers in the industry

• Direct experience selling Cloud Networking or Security solutions

• High proficiency in strategic sales planning with a demonstrated ability to close net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for a Field Marketing Specialist to join our Marketing team in Japan, reporting to the Marketing Director of North Asia. The Field Marketing Specialist is a key member of the regional marketing team, responsible for planning, coordinating, and executing marketing initiatives across multiple channels. You will focus on hands-on project management, data reporting, and campaign analysis while contributing to strategic initiatives within a dynamic, fast-paced organization.

What you’ll do (Role Expectations)

• Plan and execute events, webinars, trade shows, and regional campaigns, ensuring the availability of necessary materials and improving performance based on results

• Maintain accurate updates in CRM and automation tools, track campaign results, analyze ROI/KPIs, and deliver actionable insights for optimization

• Drive collaborative marketing activities with partners, particularly Technical Alliance Partners

• Handle event timelines, budgets, logistics, vendor coordination, and inventory readiness to ensure smooth and timely project delivery

• Support the team with administrative tasks and operational assistance to drive overall marketing efficiency

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 1–2 years of experience in marketing, event coordination, or project management

• Fluent in Japanese (native or business level) with basic conversational English skills for international collaboration

• Strong organizational skills with the ability to effectively set priorities and manage multiple assignments

• Exceptional attention to detail and a results-driven mindset to ensure accuracy and impact in all deliverables

• Excellent communication and interpersonal skills with the ability to work in cross-functional and multicultural teams

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with CRM/marketing automation tools like Salesforce or Marketo and creative tools such as Adobe Photoshop or Illustrator

• Basic understanding of digital marketing strategies, including SEO, PPC, and social media marketing

• Proven experience in relationship management with vendors, partners, or distributors

#LI-TY2 #LI-Hybrid

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Principal Value Advisor to join our Business Value Consulting team. Reporting to the Senior Director of Business Value Consulting, you will be responsible for:

• Supporting account teams as a specialist in consultative value modeling and analysis
• Engaging with clients directly to drive value discovery discussions and create tailored outputs for TCO/ROI analysis
• Developing and presenting financial models that clearly articulate the quantifiable value of Zscaler solutions
• Collaborating with Product Management and Marketing to provide relevant customer insights and feedback
• Participating in value workshops and business case presentations to C-Level external stakeholders

What We’re Looking for (Minimum Qualifications)

• 7+ years in a client-facing consulting role building financial models and business cases (e.g., TCO/ROI analysis)
• Strong understanding of cloud vs. on-premises solutions, CapEx vs. OpEx assessments, and general IT value frameworks
• Advanced Excel skills for creating detailed value models with financial analysis
• Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels
• Bachelor’s degree in business, finance, or a related field—or equivalent experience and skills
• Fluent Japanese and Business Level English speaking, reading , and writing ability 

What Will Make You Stand Out (Preferred Qualifications)

• Experience in the cybersecurity or SaaS industry
• Familiarity with competitive analysis and differentiating value propositions
• Strong interpersonal skills to engage with global clients and cross-functional teams effectively

#LI-RS1

Role

We are looking for an experienced Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 5+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

See yourself at Twilio

Join the team as our next New Business Account Executive in Japan

About the job

This position is to play a key role as part of the growth strategy of Twilio Japan by winning new customers. You will be responsible for developing a strategy to acquire new customers for Twilio, collaborate with internal stakeholders, such as demand generation marketing, digital sales, partner managers and system engineers.  Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors,  system integrators and fast moving technology startups

Responsibilities

In this role, you’ll:

• Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of winning new customers and its business.
• Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
• Forecast the business, including sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
• Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of combined experience in high-touch sales experience.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Demonstrated track record of growth of  business, growth strategy development and execution.
• Challenger mindset with appetite to acquire new business and customers
• Record of delivering market driven results, especially to scale and enterprise customers
• Business-level proficiency in English (both spoken and written) is preferred to effectively collaborate with internal stakeholders.

Desired:

• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
• Software, SaaS, CPaaS or CCaaS experience
• Cloud Technology Sales - IaaS/PaaS, virtualization, security
• Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations

Location

 This role will be remote, and based in Japan

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Principal Presales Engineer.

About the job

The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
This position is needed to deliver the technical win and product fit to our customers across APJ and in particular focusing on Mandarin speaking customers across the region. A Twilio Communications Solutions Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Solutions Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs.

Responsibilities

In this role, you’ll:

• • Work alongside Twilio Strategic and New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. 
  • Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
  • Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. 
  • Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. 
  • Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products 
  • Support Key strategic Pilot and Proof-of-Concept implementations in our largest, most strategic Enterprise accounts across the APJ region

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Native and business fluency in English & Japanese (speaking and writing) is desired to work with the English & Japanese speaking customers. 
• At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space
• Solid understanding and experience of the sales cycle and the role of a pre-sales engineer 
• Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
• Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success. 
• An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience. 
• Ability to ask the right questions to build a deep understanding of a customer's needs and guide them to a technical solution using Twilio Communications products  
• Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures
• Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:
  • Backend (Java, C#, Node.js, Python or PHP)
  • Web (JS, React)
  • Experience with designing and consuming REST APIs

Desired:

• Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc)
• Familiarity with Mobile development, especially for iOS and Android.
• Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role
• Experience with automation, cloud-native development and skills with a major cloud platform. 
• Experience with sales methodologies

Location

This role will be remote, and based in Japan.

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next APJ Talent Advisor!

About the job

We are looking for a high-impact sales recruiter to drive the growth and evolution of our Go-To-Market organizations across Japan, Australia, Singapore, and the broader Asia Pacific region. In this role, you won't just fill requisitions; you will act as a strategic talent advisor and operational driver to Twilio’s APJ GTM teams to identify and hire talent. You will navigate a fast-paced global environment, reporting to a global team and partnering with stakeholders across multiple time zones to deliver world-class candidate experiences.

Responsibilities

In this role, you’ll:

• Lead the Full-Cycle Recruitment Process: Responsible for the end-to-end journey for complex sales and GTM roles; from defining success profiles for talent in Japan, Singapore, and Australia, to negotiating high-complexity offers involving equity and regional constraints. Own and manage all candidate channels (sourced, referrals, internals, etc) and conduct competency-based interviews to evaluate candidate skill sets and competencies against Twilio Magic values and job requirements.
• Act as a Strategic Advisor: Partner with GTM leadership (VP level and below) and key TA stakeholders (HRBPs, TA Ops, Total Rewards, Finance) to consult on talent needs, using market intelligence and funnel insights to influence hiring strategy and drive outcomes.
• Drive Global Alignment: Operate effectively within a global TA organization, ensuring local hiring practices in Japan and APJ align with Twilio’s global standards while managing stakeholders across diverse time zones.
• Orchestrate a High-Signal Candidate Journey: Remove process friction and ensure values-aligned communication to maintain Twilio’s reputation as an employer of choice in a competitive market.
• Exhibit Operational Excellence: Utilize data and AI recruiting tools to maximize efficiency, adhering to regional SLAs and compliance regulations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of recruiting experience, with at least 3 years of full-cycle experience in sales and GTM recruiting within a global SaaS/Enterprise technology company.
• Bilingual fluency in Japanese and English, with the cultural nuance required to drive high-stakes talent acquisition across the Japanese and broader APJ markets.
• Proven expertise in managing high-level GTM stakeholder relationships (Senior Manager through VP), ensuring seamless partnership and successful headcount execution.
• Full-cycle recruiting experience across APAC (Japan, ANZ, SEA, Singapore, China, and RoA), specializing in Account Executives (new business and strategic) and Solutions/Pre-sales Engineers
• Global Operating Capability: Demonstrated ability to work autonomously in a global setup, managing stakeholders across multiple time zones with minimal oversight.
• Data-Driven Mindset: Strong expertise in talent data analytics and market intelligence to influence hiring decisions. 
• Ability to represent Twilio’s employer brand and serve as an ambassador for the company

Desired:

• Recruiting experience across APAC region for Customer Services, Professional Services, and Operations roles, including Technical Account Managers
• A strong sense of urgency and ability to keep pace with business demand in a fast-paced and challenging work environment

Location

• This role will be remote and based in Japan.

Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Who We Are

DV is the leader in digital performance solutions, helping our advertiser and agency partners Verify the quality of their digital campaigns, Optimise to improve performance and Prove that they’re achieving their business outcomes, through unbiased 3rd party data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, agencies, publishers, and digital ad platforms.  Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

The Role

We are looking for an Integrated Solutions Director (ISD) based in Tokyo to drive the adoption and growth of DV's Social and Performance solutions across the Japan market to sit within our sales organisation and work towards quarterly targets. This ISD role combines deep product expertise in DV Social solutions and DV Performance solutions with hands-on sales enablement, client engagement, and operational leadership. You will serve as the primary product evangelist and specialist for Social and Performance solutions within the Japan sales team, partnering closely with Sales, Account Managers, Marketing, Marketing Analytics, and global teams to accelerate revenue growth. A key part of this role is championing DV's integrated value proposition to clients, agencies, and internal stakeholders, helping the market understand what's possible with DV's solutions. You will be required to work from the Tokyo office a minimum of 3 days per week.

What You'll Do

Product Knowledge & Sales Enablement

• Maintain deep expertise in DV Social and Performance solutions; stay current on new features and share updates with the team
• Create and localize sales materials, case studies, narratives, and standardized process documents (Q&A, objection handling, onboarding guides) for the Japanese market, distilling complex solutions into clear, compelling stories that resonate with clients
• Evangelize DV's solutions by proactively educating clients, agencies, and internal teams on the value and differentiation of DV's offerings

Sales Activity & Client Engagement

• Build relationships with key clients and agency stakeholders at the director level across all major agencies
• Manage the progress of individual opportunities and drive Social/Performance solution deals through the pipeline, supporting Sales and Account Managers by providing product depth and technical credibility

Testing, Onboarding & Activation

• Lead DV Performance solution test design, onboarding, and activation across multiple platforms; collaborate with internal test teams and global support teams to ensure smooth execution

Who You Are

Minimum Qualifications

• 5+ years of experience in ad tech, digital advertising, or SaaS sales (solutions consulting, pre-sales, or technical account management also considered)
• Strong understanding of the digital advertising ecosystem, including DSPs, ad servers, programmatic advertising, and social platform advertising
• Proven track record of building trusted relationships with agency and advertiser stakeholders and driving multi-stakeholder deals independently
• Strong written and verbal communication skills in both Japanese (native-level) and English (business-level) is a must
• Available to work from the Tokyo office a minimum of 3 days per week

Preferred Qualifications

• Experience handling client objections autonomously with a solution-oriented approach
• Experience launching product tests, managing pilots, and translating results into client value stories
• Hands-on experience in digital ad operations or campaign optimization, with a solid understanding of campaign performance metrics
• Comfort working with global teams across time zones

The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

DoubleVerify is an equal opportunity employer. We are committed to building a diverse and inclusive workforce where every employee feels welcome and valued.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you're not sure that you check every box, apply anyway!

The role 

In this role, you will be responsible for leading and overseeing programs with OEM customers, spanning from early-stage advanced development initiatives to full-scale production programs. You will collaborate closely with the customer to define and manage project plans, ensuring that requirements are seamlessly integrated into the internal development pipeline and delivered on schedule. A deep understanding of the automotive industry and the development of embodied AI systems is essential to effectively guide these programs, identify and report potential risks, and implement a robust change management. You will be at the forefront of delivering meaningful impact to real-world customers.

Key responsibilities:

• Lead and support cross-functional teams in executing complex customer programs, ensuring the successful achievement of program objectives.
• Establish and maintain a comprehensive project management framework, including project planning, risk management, change management, and task coordination.
• Engage with customers to understand and address their technical requirements and needs.
• Collaborate closely with teams across Product, R&D, and other departments to translate customer demands into clear, actionable technical requirements.
• Ensure efficient reporting both externally to customers and internally within the organisation.
• Work closely with internal development teams to align customer requirements with internal milestone planning and execution.
• Provide first-level support to customers, ensuring their needs are met promptly and effectively.

About you  

In order to set you up for success as a Customer Program Manager at Wayve, we’re looking for the following skills and experience.  

Essential 

• Extensive program management experience in complex automotive software development.
• Proficient in utilising program management tools (e.g., Jira) to optimise workflow efficiency and ensure seamless project execution.
• Robust technical expertise with comprehensive knowledge of the automotive industry.
• A proactive problem-solving mindset.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to collaborate effectively across multidisciplinary teams.
• Willingness to travel as needed.
• Fluent Japanese and business-level English are required for collaboration with international teams and stakeholders

Desirable 

• Knowledge of current AI advancements, including Generative AI, AV 2.0, and Large Language Models (LLMs).
• Hands-on experience in software development.
• A Master’s degree in Engineering or Computer Science.

This is a full-time, office-based role located in Yokohama or Tokyo, depending on the candidate's place of residence. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team. 

Responsibilities

Workato is looking for a proactive and detail-oriented individual to join our Japan team as an Office Admin Intern / Contractor. This role will work closely with the leadership to ensure the smooth running of day-to-day activities, including office and administrative support, event logistics, and onboarding support.
You will play a key role in keeping the team organized and well-supported, while also assisting with community and external engagement efforts. This is an ideal opportunity for someone who enjoys getting things done, thrives in a fast-paced environment, and takes pride in creating a seamless and positive experience for both internal teams and external guests.

Beyond day-to-day responsibilities, there will be opportunities to take on additional ownership, contribute to projects based on your interests and performance, and scope expansion. You will be encouraged to gain exposure to different areas of the business, and play a more active role in initiatives that align with Workato Japan’s direction and your strengths and curiosity.

[Minimum Commitment for Intern] 6-12 months internship

• During school term, at least 15 hours per week (except around exam periods where lesser time allowed)
• During school vacation, less than 30 hours per week (within Workato Business Hours, 9am-6pm)

In this role, you will also be responsible to:

• Supporting day-to-day office operation

• Supporting team rituals such as team meals and internal gatherings

• Assisting with event and offsite logistics

• Supporting new hire onboarding

• Managing office-related requests (e.g. supplies, name cards)

• Preparing simple materials and follow-ups for meetings

• Supporting external engagements and community events as needed

Requirements

Qualifications / Experience / Technical Skills

• Interest and some experience in office administration, coordination, or operations (e.g. internal communications, people operations, project coordination)

• Tech-savvy with working knowledge of Google Workspace (Docs, Sheets, Slides); familiarity with tools like Slack and Zoom is a plus

• Able to come to office (Tokyo Station) at least 3 days per week

• Reliable and punctual, with a strong sense of responsibility

• Comfortable handling ad hoc tasks and supporting activities outside of the office when required

• Language Proficiency Requirement:

  • Native-level proficiency in English.

  • Spoken and written Japanese (Above N2 Level).

Soft Skills / Personal Characteristics

• Reliable, proactive, and accountable – takes ownership and consistently follows through

• Organized with strong time management operator – detail-oriented and able to manage multiple tasks effectively

• Strong communicator and collaborator – works well across teams with positive energy and strong interpersonal skills

• Adaptable and eager to learn – open to new tools and ways of working, including AI tools

• Professional with integrity – handles responsibilities with discretion and confidentiality

(REQ ID: 2743)

The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

Job mission

As a Senior Engineer II, Field Process, you play a critical role in enabling our customers’ success at the most advanced semiconductor technology nodes. Based in Higashi Hiroshima, you will work hands‑on at customer sites, leading complex process qualifications, resolving high‑impact tool and process issues, and partnering closely with customers and internal teams across the globe. Your expertise directly contributes to ASM’s reputation for technical excellence, reliability, and long‑term customer partnerships.

What you will be working on

• Plan, execute, oversee, and document process qualifications for new installations, conversions, and continuous improvement retrofits for PE‑CVD, PE‑ALD, ALD, CVD, and epitaxy reactors at customer sites
• Lead structured problem‑solving activities to identify root causes, develop robust solutions, and support rapid closure of tool excursion escalations during install and sustaining phases
• Act as a senior technical interface for customers, understanding current needs, identifying new opportunities, and anticipating future process requirements to build long‑term, trusted partnerships
• Develop, maintain, and standardize process recipes, experimental data, and technical documentation for use by internal teams and external stakeholders
• Drive continuous improvement initiatives focused on customer experience, tool performance, productivity, cost reduction, and process robustness
• Provide hands‑on field engineering support when required, including assembly, disassembly, calibration, decommissioning, and troubleshooting of advanced electro‑mechanical semiconductor capital equipment
• Collaborate closely with global hardware, process, R&D, and service teams to align field feedback with product and process improvements

What we are looking for

• Valid work authorization to work in Japan
• Master’s degree or higher in a materials‑focused STEM discipline such as materials science or engineering, physics, chemistry, electronic engineering, or nanotechnology
• Or a Bachelor’s degree in a STEM discipline with relevant professional experience in semiconductor processing or capital equipment
• Strong experience or solid technical foundation in one or more of the following: PE‑CVD, PE‑ALD, ALD, CVD, epitaxy, etch, PVD, surface preparation, photolithography, high‑temperature processing, or materials characterization
• Applied experience using data or signal processing tools such as Python, R, MATLAB, JMP, Tableau, Power BI, or equivalent
• Commitment to strong safety and quality cultures, both internally and at customer sites
• Good mechanical and electrical troubleshooting skills
• Ability to work effectively in cleanroom and office environments for extended periods, both on‑site and remotely
• Strong collaboration skills and the ability to work across organizations, cultures, and disciplines while managing multiple priorities

What sets you apart

• Experience in customer‑facing roles within the semiconductor, capital equipment, or advanced manufacturing industries
• Proven ability to lead complex technical discussions with customers and internal stakeholders
• Willingness to travel domestically and internationally (typically 10–40%) to support customer sites across Japan, Asia, the US, and Europe
• Professional fluency in English
• Japanese language proficiency suitable for customer and on‑site collaboration is highly valued; additional languages are a plus

The  Opportunity

We are looking for someone to join our team who has a passion for technology, strategic problem solving, and providing thought leadership to help our customers on their Identity journey. 

You are a continuous learner, building your product knowledge, and industry knowledge as well as building relationships with customer stakeholders to be their trusted advisor.  You will guide our customers to rapid adoption, expansion, and identify churn risks. 

As a CSM you play an important role in working with and connecting the customer's needs to the Sales team, Product Management team, Support, Renewals, Professional Services, and Engineering teams.

Below outlines some key attributes for a Customer Success Manager:

• Customer Success and Growth: Develop roadmaps and strategies to accelerate customers' strategic direction, track goals and progress, and identify opportunities for improvement.
• Ownership: Take ownership of your Book of Business, mitigate churn risk, identify growth opportunities, remove blockers and establish yourself as a high-value resource to your customer stakeholders.
• Research and Insights: Conduct regular research on industry trends, customer needs, and preferences to develop thought leadership through industry trends and insights to drive customer innovation.
• Proactive engagement and Strategic Success Plans: Create strategic success plans aligned with the customers goals, track progress, and provide high value assets to be reused by our customer champions to communicate the value of Okta. 
• Communication: Build strong relationships through effective and concise communication with customers, stakeholders, and internal teams. Enhance customer satisfaction, improve collaboration, and understand customer problems and goals.
• Problem-Solving: Identify and solve customer problems efficiently by proactively addressing potential issues and collaborating with customers and internal teams to find suitable solutions.
• Collaboration: Work effectively with cross-functional teams, share information and resources, drive initiatives, and engage in conversations to better assist customers. Be willing to drive initiatives that can positively impact many customers.
• Build and Maintain Executive Relationships: Build strong relationships with key decision-makers, identify and map the organisation's decision making hierarchy. Engage a range of strategic customer personnel in order to influence larger customer decisions.
• Product Knowledge: CSMs need to have a deep understanding of Okta's products and services, as well as excellent time management skills, in order to provide customers with insights and direction. Build knowledge through achieving minimum certification levels and spending time staying up to date on solutions and roadmap.

You would be Ideal for this role if you have: 

• Experience in customer success management, ideally working with customers to drive adoption of a technical platform or solution. 
• Customer-centric and proactive team player that is focused on driving customer loyalty and adoption
• Success in working in and navigating enterprise environments, building trusted relationships at all levels in the organization. 
• Experienced in driving product adoption and expansion, through understanding the customer’s current situation and desired outcomes. Being able to utilise consulting style questions to engage and discover the information we need to support our customers
• Able to operate in a fast-paced environment and manage multiple customers and projects, adapt to changing priorities, think ahead, and solve problems.
• Ability to take on feedback, be willing to learn new things, have a growth mindset and align to Okta core values
• Strong oral, written and presentation skills 
• Ability to organize, prioritize, complete activities and meet deadlines on a daily basis

#P6545_3432332

#LI - hybrid

About the Role

As we continue to expand our presence across Japan, we’re hiring our Osaka based Account Executive. This is a unique opportunity to make a meaningful impact at a disruptive, fast-growing company as we build out a local team. 

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll own the full sales cycle and work closely with both end customers and channel partners to win new business and grow existing accounts. If you have a strong background selling security solutions then we want to hear from you. 

• Work Location: Remote based out of Osaka (Japan) with some travel and time spent working at our office in Shibuya, as necessary for customer engagement/business purposes. 
• Probation Period: The probationary period is 6 months. There is no anticipated change in working conditions during probation.
• Work Hours: Standard working hours are from 9:00 AM to 6:00 PM, allowing 8 hours of work with a 60-minute lunch break. Working hours and break-time can be adjusted based on business needs.
• Holidays: Weekends and public holidays.
• Overtime: Deemed working hours scheme given the necessary time spent working outside the office.
• Measure Against Passive Smoking: Smoking is prohibited indoors.
• Employment Agreement Period: Permanent

What You'll Do

• Own the full sales cycle from prospecting to close, including outbound activity, online demos, proposals, and negotiations.
• Build and grow a strong pipeline of all industries across Western Japan.
• Work closely with local integrators, resellers, and channel partners.
• Develop a deep understanding of Verkada’s product suite and its relevance to the Japanese market and broader physical security ecosystem.
• Collaborate with Solutions Engineers to deliver tailored technical demos and ensure successful product rollouts.
• Provide feedback from the Japan market to help shape regional strategy and product improvements.
• Be a trusted advisor to customers, guiding them through the transition to cloud-managed physical security.
• Travel as needed for customer/prospect meetings and site visits, with occasional travel to the Tokyo office for team collaboration.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring 

• At least 2 years of sales experience in a quota-carrying role (experience in Japan’s B2B market preferred).
• Native-level Japanese; intermediate to business-level English is a plus.
• Exceptional communication and relationship-building skills, including the ability to navigate and influence complex sales cycles.
• Strong presentation skills and the ability to educate and advise clients in Japan’s unique business culture.
• A proven track record of thriving in fast-paced, competitive, and dynamic environments.
• Bachelor’s degree preferred, but not required.
• Experience using Salesforce or other CRMs is a plus.
• Tenacity, self-motivation, and a strong desire to learn and grow.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

As we continue to expand our presence across Japan, we’re hiring an additional Channel Sales Manager to join our growing local team. This role is a key part of scaling Verkada’s reach in the region through strategic reseller and integration partners.

This role is based in Japan and requires regular travel across the country to support partners, customers, and team initiatives.

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll work alongside our existing Channel Sales Managers to drive pipeline, strengthen partner relationships, and execute initiatives that grow Verkada’s footprint in Japan. If you have a strong background in channel sales or partner management in Japan, we want to hear from you.

What You’ll Do

• Drive Net New Pipeline: Proactively identify and generate pipeline with new end-user customers through strategic reseller partners. Collaborate closely with field sales teams to co-sell and close high-value opportunities across Japan.
• Execute Regional Channel Strategy: Build and manage a focused partner business plan that aligns with Verkada’s overall Japan go-to-market objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability.
• Collaborate Cross-Functionally: Work with Verkada’s internal sales, marketing, and pre-sales teams to deliver joint activities such as partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and performance reviews with partners to align on goals, track success, and identify growth opportunities.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritise Verkada in key deals and business planning. Share field insights to improve channel programs, tools, and incentives.
• Drive Awareness and Demand: Represent Verkada at regional in-person and virtual events to build brand awareness, strengthen relationships, and grow the partner community in Japan.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in Japan—from onboarding and enablement to pipeline development and revenue realization.

What You Bring

• Experience & Success: 5+ years in channel sales or partner management with a strong track record of building new business through security integrators, IT VARs, or related reseller networks. Recognition such as President’s Club is a plus.
• Strategic & Creative Thinking: A structured, process-driven approach complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship Builder: Ability to influence and engage across all levels from partner sales reps to executive leadership.
• Technical Fluency: Comfortable in product and operational discussions. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills, attention to detail, and professional presence. Native-level Japanese (must have) and intermediate to business-level English.
• Location: Must be based in Japan and open to regular travel across the country.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

As we continue to expand our presence across Japan, we’re hiring an Enterprise Account Executive based in Tokyo. This is a unique opportunity to make a meaningful impact at a disruptive, fast-growing company as we build out a local team. 

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll own the full sales cycle and work closely with both end customers and channel partners to win new business and grow existing accounts. If you have a strong background selling security solutions then we want to hear from you. 

• Work Location: Based in Tokyo, with some travel and time spent working at our Shibuya office as needed for customer engagement and team collaboration.
• Probation Period: The probationary period is 6 months. There is no anticipated change in working conditions during probation.
• Work Hours: Standard working hours are from 9:00 AM to 6:00 PM, allowing 8 hours of work with a 60-minute lunch break. Working hours and break-time can be adjusted based on business needs.
• Holidays: Weekends and public holidays.
• Overtime: Deemed working hours scheme given the necessary time spent working outside the office.
• Measure Against Passive Smoking: Smoking is prohibited indoors.
• Employment Agreement Period: Permanent

What You'll Do

• Own the full sales cycle from prospecting to close, including outbound activity, online demos, proposals, and negotiations.
• Build and grow a strong pipeline of enterprise accounts across Japan.
• Work closely with local integrators, resellers, and channel partners.
• Develop a deep understanding of Verkada’s product suite and its relevance to the Japanese market and broader physical security ecosystem.
• Collaborate with Solutions Engineers to deliver tailored technical demos and ensure successful product rollouts.
• Provide feedback from the Japan market to help shape regional strategy and product improvements.
• Be a trusted advisor to customers, guiding them through the transition to cloud-managed physical security.
• Travel regularly for customer meetings, site visits, and occasional trips outside Tokyo as needed.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring 

• At least 4 years of Enterprise sales experience in a quota-carrying role (experience in Japan’s B2B market preferred).
• Native or fluent Japanese language skills are essential; business-level English is a plus.
• Exceptional communication and relationship-building skills, including the ability to navigate and influence complex sales cycles.
• Strong presentation skills and the ability to educate and advise clients in Japan’s unique business culture.
• A proven track record of thriving in fast-paced, competitive, and dynamic environments.
• Bachelor’s degree preferred, but not required.
• Experience using Salesforce or other CRMs is a plus.
• Tenacity, self-motivation, and a strong desire to learn and grow.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

The Head of Operations - Japan, drives operational efficiency and strategic customer success by overseeing and managing the Japan Ad Operations and Account Management (AM) functions. 

This role requires a strategic thinker and problem-solver comfortable leading a team of digital advertising experts and navigating complex platforms.

This role reports to the Managing Director - Japan and is part of the Japanese leadership team.

本役職の役割は、日本における広告運用(Ad Operation)およびアカウントマネジメント(AM)機能を統括・管理し、オペレーションの効率化とお客様の満足度の向上をリードすることです。

具体的には、デジタル広告のスペシャリスト集団を率いながら、GumGumの独自広告プラットフォームを使いこなし、課題を先着的に解決していく力が求められます。

本ポジションは、日本担当マネージングディレクターの直属となり、日本のリーダーシップチームの一員として組織を支えていく重要なポストです。

What You'll Achieve

Strategic Leadership & Team Development

• Attract, retain, develop, and motivate a high-performing team. Provide mentorship, development guidance, and career planning for all team members.
• Serve as a "Player/Coach"-  managing a percentage of the region's most strategic campaigns to ensure a deep working knowledge of GumGum's processes and potential pain points.
• Monitor overall team health - including utilisation, satisfaction, output, and succession planning.
• Drive consistent process improvement - and set relevant policies for the team. Maintain a balance of efficiency and localisation by understanding market commonalities and differences.

Global Alignment & Local Strategy

• Develop and execute a local operations strategy tailored to the Japan market, partnering with the Managing Director, Sales team, and regional leaders.
• Drive the successful adoption and launch of new products and services.
• Serve as the primary liaison between Japan and GumGum HQ/regional offices (AM, Ad Ops).
• Localise global best practices and collaborate with HQ peers to share operational feedback, resolve issues, and ensure effective implementation in Japan.

Client Strategy & Growth

• Lead GumGum’s renewal business by ensuring clients receive an industry-leading end-to-end experience.
• Build strategic, long-lasting relationships with key GumGum clients.
• Support Sales by managing and executing strategic sales opportunities and discovering incremental growth opportunities across existing campaigns and accounts.
• Take ownership of the Quarterly Business Review (QBR) process for key strategic accounts.
• Maintain deep industry knowledge of ad trends to capitalise on revenue and growth opportunities.

Campaign Execution & Operational Oversight

• Oversee the Ad Operations and Account Management teams to ensure the proper implementation and management of sold campaigns.
• Responsible for optimising ad delivery to fulfil revenue goals, overseeing day-to-day tasks like pacing, forecasting, and revenue tracking.
• Lead internal pod meetings by setting the agenda and goals to ensure alignment on client success metrics across the operations department.
• Oversee the implementation of GumGum’s advertising products and technologies for both direct and programmatic campaigns.

主な職務内容

　戦略的リーダーシップおよびチーム育成

• 高い成果を出すチームを構築するため、人材の採用・維持・育成・モチベーション管理
  すべてのチームメンバーに対し、メンターシップ、能力開発の指導、キャリアプランニングを提供します。
• 「プレイヤー兼コーチ」としての役割
  GumGumの業務プロセスと潜在的な問題点を深く理解するため、国内の最も戦略的なキャンペーンの一部を自ら担当・管理します。
• チーム全体の健全性をモニタリング
  これには、稼働率、満足度、成果、後継者育成計画が含まれます。
• 一貫したプロセス改善の推進
  チームのための関連ポリシーを策定します。国ごとの共通点と相違点を理解し、業務効率とローカライゼーションのバランスを維持します。
  
  

　グローバルとの連携およびローカル戦略

• 日本市場に最適化したオペレーション戦略の策定と実行
  マネージングディレクター、セールスチーム、およびリージョンリーダーと連携し、日本市場の特性に合わせたオペレーション戦略を立案・実行する。
• 新サービスの円滑な導入と立ち上げの推進
  新サービスの国内導入をリードし、日本市場への定着とスムーズな立ち上げを推進する。
• 日本とグローバルチーム間の主要な連絡窓口としての役割
  日本オフィスを代表し、本社や各リージョン拠点(AM・アドオペレーション部門)との情報共有や調整を一手に担う。
• グローバルなベストプラクティスをローカライズと本部との連携
  グローバルの成功事例を日本市場に合わせて最適化(ローカライズ)する。同時に、本部のカウンターパートと協力して現場のフィードバックを共有し、課題解決を図ることで日本国内での効果的な施策実施を確実なものにする。
  
  

　クライアント戦略および成長

• リピートビジネスの牽引
  業界をリードするエンドツーエンドのサービスを確実にクライアントへ提供することで、既存クライアントとの継続を主導する。
• 戦略的かつ長期的なクライアント関係の構築
  主要クライアントとの間に、強固で長期にわたる戦略的パートナーシップを築く。
• セールスチームへの支援とアップセルの機会創出
  戦略的な商談の管理・実行においてセールスを支援する。また、実施中のキャンペーンや既存アカウントから、さらなる予算拡大/増額の機会を発掘する。
• QBR(四半期定例会)プロセスの主導
  主要な戦略的アカウントにおけるQBRプロセスの全責任を担い、実行を管理する。
• 広告業界の最新トレンドの把握と収益機会への活用
  広告業界のトレンドに関する深い知識を常に維持し、収益向上や成長の機会へと繋げる。
  
  

　キャンペーン実行およびオペレーション管理

• キャンペーンの適切な実装と運用管理の監督
  アドオペレーションおよびアカウントマネジメントの両チームを統括し、受注したキャンペーンが適切に配信・管理されるよう監督する。
• 収益目標達成に向けた広告配信の最適化
  収益目標の達成に向けて広告配信の最適化に責任を持つ。ペース管理、着地予測、収益追跡などの日常業務を管理する。
• 社内会議の主導
  オペレーション部門全体でクライアントのKPIに関する連携を確実にするため、議題と目標を設定し、チームミーティングを主導します。
• 広告プロダクトおよびテクノロジーの実装監督
  ダイレクトキャンペーンとプログラマティックキャンペーンの両方において、GumGumの広告プロダクトやテクノロジーが正しく導入・運用されるよう監督する。

Skills You'll Bring

• BS/BA Degree or relevant experience in digital advertising
• At least 6 years of experience in digital advertising, preferably combining experience in project management/operations and Account Management/Media Planning. Experience in trafficking, optimising, and pacing digital advertising campaigns. 
• 4+ years of direct management or mentorship of individual contributors
• Language: Business-level Japanese and business-level English proficiency.
• Industry Knowledge: Proficient with online advertising terms, concepts, and revenue models.
• Technical Proficiency: Intermediate skills in PowerPoint, Excel, and Word.
• Communication: Excellent written and verbal communication skills.
• Stakeholder Management: Ability to manage various internal and external stakeholders while delivering on client expectations.
• Drive: High energy level and enthusiasm for digital technology; Team player and Self-starter.
• Leadership: Confident and passionate about leading teams and mentoring team members.
• Adaptability: Flexible attitude; proven ability to accommodate evolving responsibilities.
• Resilience: Able to balance competing demands in a high-pressure environment to deliver on deadlines.
• Problem-Solving: Patience and the ability to find solutions in difficult scenarios while remaining calm.

応募要件

• 学士号(BS/BA)、またはデジタル広告業界における同等の実務経験。
• デジタル広告業界における6年以上の実務経験。プロジェクト管理/運用とアカウント管理/メディアプランニングの経験を兼ね備えていることが望ましい。デジタル広告キャンペーンのトラフィック管理、最適化、ペース管理の経験。
• 4年以上のチームリーダーまたはマネージャー経験(メンバーの直接的な評価・育成、あるいはメンターとして後輩を指導した経験)。
• 言語： ビジネスレベルの日本語とビジネスレベルの英語能力が望ましい
• 業界知識： オンライン広告の用語、概念、収益モデルに精通していること。
• PCスキル： PowerPoint、Excel、Wordの中級レベルのスキル。
• コミュニケーション： 優れた文章作成能力および口頭でのコミュニケーション能力。
• ステークホルダー管理： クライアントの期待に応えつつ、社内外の様々な関係者と円滑に連携・調整できる能力。
• 推進力/意欲： デジタルテクノロジーに対する高い熱意とエネルギーを持ち、自走できる(セルフスターター)と同時に、チームプレーヤーとして周囲と協力できる方。
• リーダーシップ： 自信と情熱を持ってチームを率い、メンバーの育成やメンタリングに取り組める方。
• 柔軟性： 変化に対して柔軟な姿勢を持ち、状況に応じて進化する役割や責任にも柔軟に対応できる方。
• 適応力・精神力： プレッシャーのかかる環境下でも、優先順位が競合する複数の業務をバランスよくこなし、期限内に成果を出せる方。
• 問題解決能力： 困難な状況においても冷静さを保ち、粘り強く解決策を見出せる方。

What We Offer

Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

福利厚生について

弊社の福利厚生パッケージについては、gumgum.com/benefitsからご確認いただけます。更に詳しい情報が必要な場合は、採用担当者が選考プロセス中に詳細をご案内いたします。

About the Role

The Technical Trainer is responsible for rapidly enabling new and existing Technical Support Engineers to deliver high-quality, technically accurate, and culturally effective support for Veeam Backup & Replication v13 and Veeam Data Cloud (VDC) products.

This role bridges deep technical expertise, structured troubleshooting methodology, and Japanese customer-handling excellence, ensuring engineers are release-ready, log-literate, and customer-confident at all times.

What You’ll Do

Technical Product Training 

• Design and deliver structured onboarding and advanced training for: VBR v13 architecture, features, workflows, and best practices, VDC platform capabilities, deployment models, and limitations
• Translate complex product behavior into support-ready mental models for new engineers
• Ensure engineers can confidently explain “why”, not just “how”, to customers

Troubleshooting & Log Analysis Training

• Deliver hands-on training on: Systematic troubleshooting methodologies, Advanced log analysis (“log diving”) for VBR and VDC, Identifying root cause vs. symptom
• Teach engineers how to: Correlate logs across components, Identify known issues vs. new defects, Prepare high-quality escalation packages for R&D, Maintain and evolve internal troubleshooting playbooks

Training Content Localization (English → Japanese)

• Translate and localize training materials from English to clear, professional Japanese, including: Slide decks, Lab guides, Troubleshooting flows, Release update summaries, Adapt content for Japanese technical and communication norms, not literal translation
• Ensure terminology consistency with: Veeam product language, Existing Japanese KBs and customer-facing materials 

Monthly Case Handling Process Training

• Conduct recurring monthly training for L1 Technical Support Engineers covering: Case lifecycle management, Effective triage and prioritization, Data collection discipline, When and how to escalate
• Analyze real case data to: Identify common handling gaps, Reinforce best practices, Reduce reopens, delays, and customer friction 

Japanese Customer Handling & Soft Skills Training

• Deliver targeted training focused on Japanese customer expectations, including: Polite but efficient communication, Managing escalations professionally, Explaining technical limitations without losing trust, Balancing speed, accuracy, and empathy
• Coach engineers on: Written Japanese communication quality, Phone and meeting etiquette, Handling difficult or high-pressure customers

Release & Enhancement Readiness

• Continuously monitor: Product enhancements, Hotfixes, Major and minor releases
• Deliver release-ready training immediately after GA, including: What changed, What will break, What customers will ask on Day 1
• Partner with: Product Management, R&D, Global Enablement to ensure local teams are never behind the release curve

Continuous Improvement & Stakeholder Collaboration

• Work closely with: Technical Support leadership, ATS / Escalation teams, QA and Product teams
• Provide feedback loops on: Training gaps, Product pain points, Documentation weaknesses
• Maintain training effectiveness metrics: Time to productivity, Case quality improvements, Reduction in avoidable escalations

What You’ll Bring

Technical

Language & Communication

Training & Coaching

Personal Attributes (Non-Negotiable)

Success Metrics (What “Good” Looks Like)

What You’ll Get 

• 10 days of paid annual leave after 6 months of continuous employment, increasing with tenure up to 20 days after 6.5 years, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in English and Japanese, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid position, open to applicants located in Tokyo, Japan. In this role, you will report to the Senior Manager, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Fully fluent in Japanese and English (verbal and written)
• Some relevant experience in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA

About the Team/Role

What you'll do:

• Monitor all customer-facing platforms (chat, email, phone, website contact form etc) to resolve customer issues and conduct customer outreach as needed.
• Work closely with the authentication operations teams to provide support for timely and accurate result delivery.
• Collaborate with internal stakeholders, such as Sales, Billing, Product and Engineering, to ensure best customer experience and resolve customer issues in a timely manner.
• Guide customers through an onboarding process and ensure successful implementation into their day-to-day operations
• Coordinate and implement customer account set-up, training, and integrations to ensure a seamless onboarding experience.
• Monitor customers’ usage of Entrupy’s solutions and proactively offer support to improve their experience and drive product adoption so that they can maximize the value
• Create and update self-service customer support resources, including training videos and knowledge base articles, to empower users to resolve issues by themselves
• Represent the voice of the customer by actively collecting and sharing feedback about the product and overall user experience.

What you bring

• At least 3 years of experience in bilingual customer support (English and Japanese and/or Chinese)
• Time management skills in prioritizing daily tasks
• Detail-oriented with strong organizational skills
• Strong oral and written communication skills with empathy and problem-solving mindset
• Ability to work in a fast-paced environment
• Tech-savvy and solutions-oriented
• Effectively communicate technical concepts to audiences of varying technical ability
• Experience in BtoB SaaS Customer Support is a plus

What we offer

• 14 days paid time off per year

• 20 National Holidays and Company Holidays per year

• Additional compensation for working holidays and weekend shifts

• Optional Defined Contribution Pension Plan

• Statutory social insurance (Health, Pension, Labor Accidental, and Employment)
  
  
  Salary Range: Starting ¥4,000,000 annually
  We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on several factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate.

Job's mission

Shape the future of semiconductor innovation through strategic customer partnerships. As an Account Management (snr) manager at ASM, you’ll lead global engagement with a key customer, aligning business opportunities with long-term technology needs. Your work will connect ASM’s innovations with customer success through insight, collaboration, and execution.

What you will be working on

• Manage a key account for all the business issues, all ASM products and services with clear execution metrics
• Drive increased share growth at a key customer for all the product segments
• Product and innovation introduction to the customer
• Communicate with customers and find future application
• Make presentation materials for internal/external use
• Make strategic list of opportunities aligned with Sales/KAT/Process
• Create JDP opportunity for new products and new application engagement
• Achieve minimum of one new application penetration per year
• Communicate with Product Management and Development Management to find a way to engage with customers.
• Develop deep customer relationships across the customers’ organization
• Build a high performing local commercial organization
• Identify emerging regional growth opportunities and develop business strategy
• Build strong relationships within key customer functions and tier suppliers
• Must be able to effectively coordinate strategic efforts of various internal multi-regional sales and technical support teams
• Develop short/long-term partnership programs with key customer's fab and procurement div., by doing that, improve sales revenue

What we are looking for

• At least 10 years of experience in semiconductor capital equipment sales for key account - Sales / Marketing / Purchasing
• B.S. in an engineering discipline is plus
• Large account management experience
• Knowledge of thin film deposition systems
• Having a superior ability to drive the strategy within a global matrixed organization is preferred
• Deep and extensive professional network with key account executives
• Good communication skill with customer R&D, Manufacturing & Purchasing understanding technology and the Products
• Continuous interest in new Technology
• Keep interest in new technology in semiconductor device manufacturing
• Bilingual / Fluent in English and Japanese

Service Director, Japan

Position Summary

The Service Director will be responsible for maintaining positive customer relationships while providing highly valued services and support to ASM Japan customers. The Service Director will lead a team of service operations managers and field service engineers to provide world class customer service to ensure positive outcomes for ASM end users and technology buyers among Japan customer accounts. This position is relied upon by senior leaders and executive management stakeholders for delivering on both customer satisfaction initiatives and key business results.

Roles and Responsibilities

• Create /sustain a work environment and culture where safety and quality is top value
• Create/sustain a work environment and culture where mutual trust, respect, and open communication is highly valued
• Responsible for development of service leaders, service engineers and team performance is proactively managed through real time coaching and corrective actions as necessary
• Ensure all leadership and technical individual contributor pipeline plans are actively managed
• Full accountability for service and spares quarterly revenue forecast and forecast accuracy KPI
• Full accountability for service and spares P&L performance to meet annual operational plan
• Full accountability for meeting service operational KPI’s to meet annual operational plan
• Full accountability for workforce sizing to meet customer investment cycle and establishing workforce needs as part of annual operating plan setting.
• Responsible for contributing to the development and execution of strategic business initiatives to achieve revenue, margin, and market share growth within the service and spares business areas.
• Must be able to influence other senior leaders and executives through clear, concise, and cognitive communication with all relevant data

Education：

Bachelor’s or Master’s Degree in an engineering field required; with an MBA being a plus. 

Required Experience & Expertise

• At least +15 years of experience in semiconductor industry supporting complex capital equipment and process technology support.
• +10 years in a leader/ people management role
• Extensive knowledge and experience with customer satisfaction, service & spares business, and or account management, preferably within the semiconductor industry.  
• Knowledge of Thin film / Metal / Diffusion deposition systems
• Good communication skill with customer R&D, Manufacturing with understanding of technology and the Products.
• Keep interest in new technology in semiconductor device manufacturing.
• Fluent in both Japanese and English
• Excellent interpersonal and influencing skills in a fast, ethical, and result-oriented environment.

Job's mission

As our Regional EHS Manager for Japan, you’ll be the driving force behind creating a safe, compliant, and proactive work environment across our local service operations. In this strategic role, you’ll lead health and safety programs that protect our people, ensure customer trust, and align with ASM’s global vision. You’ll work closely with regional leadership and global counterparts to ensure our safety standards stay ahead of evolving industry regulations and customer expectations.

What you will be working on

• Lead the execution and continuous improvement of ASM’s Health & Safety (H&S) programs across Japan’s Service region
• Serve as the main safety leader for the region, partnering with management, service teams, and customer sites to ensure safe work environments
• Ensure compliance with all applicable local/regional regulations, ASM policies, SEMI standards, and customer-specific safety procedures
• Provide strategic and tactical guidance on H&S matters to Japan Service Management and Global EHS leaders
• Serve as a subject matter expert to regional teams on safety-related issues and workplace risk mitigation
• Analyze safety data and metrics, identify trends, and implement action plans that drive performance and reduce risk
• Coordinate and enhance safety incident investigations, emergency response planning, and health case reporting
• Develop, maintain, and deliver safety training programs for service engineers and office personnel
• Build and maintain trusted relationships with customer EHS counterparts to align programs and ensure seamless compliance
• Organize and lead safety committee meetings, representing the voice of the service organization
• Contribute to global alignment by working with other regional Service Safety Managers to define and standardize H&S procedures and documentation
• Provide leadership and technical guidance to a local team of EHS Engineers
• Travel up to 50% within Japan to support service offices and customer fab sites

What we are looking for

• Bachelor’s or Master’s degree in Health & Safety Engineering, Industrial Engineering, Chemical Engineering, Chemistry, or a related field
• Minimum of 7 years of progressive H&S experience in high-tech industries such as semiconductor manufacturing, equipment service, or design
• Deep knowledge of ISO 45001 standards and Japanese regulatory frameworks
• Experience working in or supporting semiconductor fabs or high-containment facilities
• Strong verbal and written communication skills in English and Japanese
• Comfortable working in cleanroom environments and around hazardous materials and systems

What sets you apart

• Knowledge of the semiconductor equipment industry, especially CVD/EPI wafer processing equipment and service ergonomics standards
• Experience with industrial hygiene methods and standards applicable to semiconductor environments
• Excellent written and verbal communication skills for interacting with customers and internal teams
• Strong analytical skills and demonstrated ability to identify risks and solve complex problems
• Ability to influence and collaborate across diverse levels of an organization
• Adapts well to fast-paced environments with evolving priorities, strategy, and growth

General Responsibilities

The  Service Manager reports to the Account Director and is responsible for all customer service of ASM products that are installed within the assigned region for Japan.  Support activities include equipment installation, qualification and service of ALD, PEALD, CVD, PECVD, and EPI equipment.  In addition to managing support of ASM equipment, the service manager has ownership of regional spare parts depots and consignment inventory levels.  The service manager is accountable to meet all financial targets for the region including service and spares businesses.  Managing and developing field service engineers.

Objectives

• Stay informed as needed relative to account goals, roadmaps, financial results, personnel issues, and supplier/customer/community concerns
• Motivate and communicate with direct reports to do superior work within allowed costs and schedule
• Measure results on a continuous basis, and take corrective actions
• Report completions, progress, problems, and opportunities to their manager
• Annual Goals (To be updated every year) Creating a professional service-organization for products in the region
• Creating a professional service-organization for the products in the region
• Improving the service organization structure for both customer and ASM
• Initiating standardization and guidelines
• Creating optimum environment for product support (installation tools/procedures, etc.)
• Give inputs to improve to the product organizations, especially concerning ease of maintenance and uptime. Introduces and improves reporting structures
• Developing new processes and procedures

Specific Duties

• Establish and maintain a “Safety and Quality First” culture while achieving customer required service goals
• Participate as early as possible in new product development activities so that Field Service Engineers (FSE’s) are able to support product introduction
• Advises site personnel on routine and non-routine tasks
• Resource scheduling
• Manages service jobs to completion within scheduled timeframes
• Ensure ASM meets all support contractual agreements
• Work with Sales to close on Spares and Service contracts
• Interacts with high level customers and internal personnel
• Participates in departmental policy making decisions
• Thinks strategically, with the ability to implement tactics
• Drive customer satisfaction
• Manage FSE utilization
• People management for the various departments
• Career development for direct reports
• Conducts Annual reviews for direct reports
• Manage FSE’s/group leaders to achieve maximum performance and maximize job satisfaction
• Interprets and executes policy and procedures to subordinates (drive adherence to Service Bulletins R&U, FSM usage, accurate time reporting, etc.)
• Ensure on-line documentation is being utilized by FSE’s to drive CIP
• Plans organization’s work and schedule work completions
• Organize the workforce to accomplish the plan
• Integrate their activities in cooperation with other organizations
• Define annual goals for the FSE’s to assist in achieving account objectives

Education Requirements

• Minimum -Bachelor’s degree or higher in Engineering or a related technical field.

Experience Requirements

• 5–10 years of experience in Field Service Management, preferably in the semiconductor capital equipment industry.

Skills & Competencies

• Business-level proficiency in both Japanese and English
• Must be able to interact and influence senior management levels; both internally and externally
• Experience with P&L management and general business processes
• Extensive knowledge and experience within a related service industry, customer satisfaction and account management, preferably in semiconductor industry
• Should have knowledge of semiconductor industry, related ASM applications and technology
• Good project and time management skills
• Good verbal and written communication skills
• Previous experience as People manager
• Experience with Forecasting revenue generation
• SAP knowledge required

THE ROLE

EverPure is seeking an experienced Systems Engineer to join the Sales team in Osaka. In this role, you will leverage your technical expertise to pilot the sales & adoption of our EverPURE solutions with prospects and existing customers in the Enterprise Accounts space. You collaborate with customers in Osaka to understand their business goals, their pain points, and propose creative solutions in collaboration with our key alliance partners. You will work closely with other pre-sales, sales, partner sales & enablement, marketing, and leadership team members to help develop and grow business with the full EverPURE portfolio of solutions.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making in Western Japan (Kansai area)
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 10 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Osaka office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

As a strategic cornerstone of our Japan team, you will empower our Go-to-Market (GTM) functions to scale and succeed. You will act as a trusted advisor to Japan’s leadership, blending high-touch coaching with sophisticated data analytics to drive business results. By bridging local site needs with global HR programs, you ensure our Sales and Systems Engineering teams are optimized for peak performance. This is a high-visibility mission where your influence shapes the culture and effectiveness of the "Best People Team on the Planet."

WHAT YOU'LL DO

• Anchor Strategic Site Leadership: Forge deep partnerships with the Japan Leadership team to diagnose organizational needs, identify talent gaps, and drive workforce strategies that align with our global GTM objectives.

• Elevate Manager Capability: Design and deliver scalable coaching frameworks for corrective performance management, enabling managers to navigate complex employee relations and documentation with confidence and consistency.

• Engineer Data-Driven Insights: Develop sophisticated dashboards and analytics to track workforce trends and program effectiveness, providing executives with the "story behind the data" to influence critical business decisions.

• Lead Transformational Change: Proactively identify organizational hurdles and implement scalable HR solutions, leading cross-functional projects that improve team dynamics and operational efficiency across Japan.

• Scale HR Excellence: Drive the implementation of global HR programs and policies within the region, ensuring they are localized for impact while maintaining the high standards of our global People team.

WHAT YOU BRING

• Bilingual Communication Mastery: Professional fluency in reading, writing, and speaking both Japanese and English is essential to bridge communication between local leadership and global stakeholders.

• Strategic HR Business Partnering: Extensive experience navigating organizational complexity and influencing executive-level decisions through a "business-first" lens, particularly within high-growth or technology environments.

• Performance & Coaching Expertise: A proven ability to mentor leaders through performance management and organizational design, with the agility to shift between high-level strategy and hands-on operational execution.

• Analytical & Technical Acumen: Strong proficiency in workforce data technology and analytics platforms, with the ability to translate raw data into compelling recommendations and actionable people solutions.

• Change Leadership: Demonstrated competence in leading change management initiatives and thriving in unstructured environments where you can build scalable processes from the ground up.

We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacityAuthor responses to RFI & RFPsSeek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchangesLiaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioningMove with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Pre-sales experience is required Enterprise account leadership across multi-stakeholder, multi-year programs; strong deal orchestration and stakeholder management. Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plus
Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and ContainersKnowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure, solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

• Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure, portfolio and others from the ecosystem, to measurable customer business outcomes
• Passionately bring to light the advantages of a Everpure, solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Partner enablement experience on discovery, sizing, competitive positioning, and objection handling
  
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Territory Account Executive, FSI / Professional Svc(Sier) / Consulting (Tokyo)

Everpure Japan is seeking a dynamic and driven Sales Hunter to join our Emerging team in Japan. In this role, you’ll be at the forefront of developing new business, working with our channel resellers and key customer accounts. Collaborate with Sales, Pre-sales, Partner sales, and Field Marketing teams to drive success in the Enterprise private sector.

WHAT YOU'LL DO

• You will promote our innovative and simple all-flash enterprise storage technology and data solutions, and accurately communicate the value Everpure delivers to customers in Japan’s FSI (Financial Services Industry).
  
  
• You will continuously lead efforts to achieve industry-leading customer satisfaction through building strong customer relationships and making long-term investments in those relationships.
  
  
• You will develop and execute account plans that maximize internal resources, lead project teams, and drive new customer acquisition.
  
  
• You will ensure the achievement of quarterly and annual targets by managing a healthy and robust sales pipeline.
  
  

本ポジションでは、以下の業務をお任せします

• 当社の革新的かつシンプルなオールフラッシュ・エンタープライズストレージ技術およびデータソリューションを推進し、日本国内のFSI（金融サービス業界）のお客様に対して、Everpureが提供する価値を的確に伝えていただきます
• 顧客との関係構築と投資を通じて、業界最高水準の顧客満足度の実現を継続的にリードしていただきます
• 社内のリソースを最大限に活用するアカウントプランを策定・実行し、プロジェクトチームをリードして新規顧客の獲得を推進していただきます
• 健全かつ充実した営業パイプラインの管理により、四半期・年間の目標達成を確実に導いていただきます

WHAT YOU BRING

• Sincerity and passion to engage seriously with customers in Japan’s financial services industry and SIer-focused accounts, with a strong commitment to deeply understanding their business challenges.
  
  
• Ability to manage a broad territory, demonstrating insight, creativity, and a challenger mindset, while leveraging knowledge of technical solutions to propose effective customer solutions through Everpure’s product portfolio.
  
  
• A strong track record and proactive approach to new customer acquisition, with the ability to communicate effectively from executive leadership to data center operations, and passionately articulate the value of our solutions.
  
  
• Excellent interpersonal skills and strong written and verbal communication abilities, with the capability to build and deepen trusted relationships.
  
  
• Strategic planning and execution skills aimed at maximizing revenue and improving operational efficiency within the assigned territory.
  
  
• Experience leading complex sales processes involving multiple stakeholders, along with the ability to collaborate effectively with internal and external teams while emphasizing teamwork.
  
  
• A history of consistently exceeding targets and delivering business results that earn recognition and recommendations from other organizations.
  
  
• Passion for customer success even after contract execution.
  
  
• At least 5 years of corporate sales experience, primarily focused on new customer acquisition or business development.
  
  
• Sales experience and industry knowledge in the financial services industry are a plus.
  
  
• Conversational English is not required; however, the ability to read and understand English using translation tools is preferred.
  
  

このポジションに求められるご経験・スキル：

• 日本国内の金融業、Sierを中心としたお客様と真摯に向き合い、ビジネス課題を深く理解しようとする誠実さと情熱
• 広いテリトリーを担当していただきます。そのため、洞察力と創造性、そしてチャンレンジャー精神を備え、技術ソリューションに関する知見を活かしながら、Everpureの製品ポートフォリオを通じて顧客の課題解決を提案する能力
• 新規開拓における豊富な実績と積極性を有し、経営層からデータセンター現場まで自在にコミュニケーションをとりながら、当社ソリューションの価値を熱意を持って訴求できる方
• 優れた対人スキルおよび文章／口頭でのコミュニケーション能力を有し、信頼関係を構築・深化させることができる方
• 担当エリアの収益最大化と業務効率向上を目的とした戦略的な計画立案・実行能力
• 複数のステークホルダーが関わる複雑な営業プロセスを主導したご経験と、社内外とのチームワークを重視し協働できる能力
• 継続的に目標を上回る実績を達成し、他社からも推薦されるようなビジネス成果を上げてきたご経験
• 契約後のカスタマーサクセスにも情熱を注げる方
• 新規顧客開拓またはビジネスデベロップメントを中心とした5年以上の法人営業経験
• 金融業界における営業経験および業界知識を有しているとなおよい
• 会話は必要ありませんが、翻訳ツールを用いて英語を読み、理解できるとなおよい

Join Everpure and be part of a team that's redefining data storage. Apply now and unleash your potential!

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#LI-REMOTE, #LI-ONSITE

THE ROLE

Everpure Storage Japan is seeking a dynamic and driven Sales Hunter to join our Emerging team in Japan In this role, you’ll be at the forefront of developing new business, working with our channel resellers and key customer accounts. Collaborate with Sales, Pre-sales, Partner sales, and Field Marketing teams to drive success in the Enterprise private sector.

WHAT YOU'LL DO

• Promote our innovative and simple all-flash enterprise storage technology and data solutions, clearly communicating the value provided by Everpure to customers in Japan’s social infrastructure sector (including electric power, gas, transportation, and construction companies).
  
  
• Continuously lead the achievement of industry-leading customer satisfaction through ongoing relationship building and investment in customers.
  
  
• Develop and execute account plans that fully leverage internal resources, lead project teams, and drive the acquisition of new customers.
  
  
• Ensure the achievement of quarterly and annual targets through the management of a healthy and robust sales pipeline.
  
  

本ポジションでは、以下の業務をお任せします

• 当社の革新的かつシンプルなオールフラッシュ・エンタープライズストレージ技術およびデータソリューションを推進し、日本国内のF社会インフラ（電力・ガス・運輸・建設会社）のお客様に対して、Everpureが提供する価値を的確に伝えていただきます
• 顧客との関係構築と投資を通じて、業界最高水準の顧客満足度の実現を継続的にリードしていただきます
• 社内のリソースを最大限に活用するアカウントプランを策定・実行し、プロジェクトチームをリードして新規顧客の獲得を推進していただきます
• 健全かつ充実した営業パイプラインの管理により、四半期・年間の目標達成を確実に導いていただきます

WHAT YOU BRING

• Sincerity and passion to engage earnestly with customers primarily in Japan’s social infrastructure sectors (electric power, gas, transportation, and construction), and to deeply understand their business challenges.
  
  
• As this role covers a broad territory, the ability to apply insight, creativity, and a challenger mindset to propose solutions to customer challenges by leveraging technical knowledge and Everpure’s product portfolio.
  
  
• A strong track record and proactive approach to new customer acquisition, with the ability to communicate effectively from executive leadership to data center operations, and to passionately articulate the value of our solutions.
  
  
• Excellent interpersonal skills and strong written and verbal communication abilities, with the capability to build and deepen trusted relationships.
  
  
• Strategic planning and execution capabilities aimed at maximizing revenue and improving operational efficiency within the assigned territory.
  
  
• Experience leading complex sales processes involving multiple stakeholders, along with the ability to collaborate effectively with internal and external teams.
  
  
• A proven history of consistently exceeding targets and delivering business results strong enough to earn recommendations from customers and partners.
  
  
• Passion for customer success even after contract execution.
  
  
• At least five years of corporate sales experience, primarily focused on new customer acquisition or business development.
  
  
• Sales experience and industry knowledge in the financial services industry is a plus.
  
  
• English conversation skills are not required; however, the ability to read and understand English using translation tools is preferred.
  
  

このポジションに求められるご経験・スキル

• 日本国内の社会インフラ（電力・ガス・運輸・建設会社）を中心としたお客様と真摯に向き合い、ビジネス課題を深く理解しようとする誠実さと情熱
• 広いテリトリーを担当していただきます。そのため、洞察力と創造性、そしてチャンレンジャー精神を備え、技術ソリューションに関する知見を活かしながら、Everpureの製品ポートフォリオを通じて顧客の課題解決を提案する能力
• 新規開拓における豊富な実績と積極性を有し、経営層からデータセンター現場まで自在にコミュニケーションをとりながら、当社ソリューションの価値を熱意を持って訴求できる方
• 優れた対人スキルおよび文章／口頭でのコミュニケーション能力を有し、信頼関係を構築・深化させることができる方
• 担当エリアの収益最大化と業務効率向上を目的とした戦略的な計画立案・実行能力
• 複数のステークホルダーが関わる複雑な営業プロセスを主導したご経験と、社内外とのチームワークを重視し協働できる能力
• 継続的に目標を上回る実績を達成し、他社からも推薦されるようなビジネス成果を上げてきたご経験
• 契約後のカスタマーサクセスにも情熱を注げる方
• 新規顧客開拓またはビジネスデベロップメントを中心とした5年以上の法人営業経験
• 金融業界における営業経験および業界知識を有しているとなおよい
• 会話は必要ありませんが、翻訳ツールを用いて英語を読み、理解できるとなおよい

Join Everpure Storage and be part of a team that's redefining data storage. Apply now and unleash your potential!

INCLUDE FOR POSTING LOCATION IDENTIFICATION

#LI-REMOTE, #LI-ONSITE

THE ROLE

The Field Solution Architect (FSA) is the regional business and technical leader for a specific workload, responsible for driving strategy, execution, and measurable business impact and growth for that workload across the assigned geo.  Acting as a Workload Business Owner, the FSA combines deep technical expertise with cross-functional leadership to grow the pipeline, accelerate bookings, and strengthen Everpure’s ecosystem.

The FSA partners closely with district and regional Sales, Sales Engineering, Global Partner Organization, and Marketing leadership to shape and execute go-to-market strategies for their assigned workload. Through annual planning cycles, quarterly sales reviews (QSRs), and ongoing GTM alignment, the FSA advises leadership on market opportunity, customer priorities, and competitive dynamics. By adding workload-specific insights into regional and district strategies, the FSA ensures growth opportunities are clearly represented, prioritized, and translated into actionable plans that drive pipeline creation, bookings, and sustained adoption.

The role requires strong technical depth in Artificial Intelligence, Analytics and/or high performance computing along with a solid understanding of the surrounding ecosystem. Curious and proactive, the FSA drives enablement, knowledge sharing, and new opportunity development to expand Everpure’s impact across the region.

WHAT YOU'LL DO

• Key Responsibilities

  1. Workload Ownership and Business Growth

  Own the business success of your workload across APJ. Operate with a business development mindset and partner with regional GTM leadership to drive structured annual planning, and alignment across sales, SE, marketing and partner organizations.

  Activities:

  • Develop and execute a regional “Workload Business Plan” with measurable goals and actions.
    
    
    
  • Conduct TAM and whitespace analysis to identify growth opportunities.
    
    
    
  • Collaborate with Sales, SE, Marketing, and Partner Leadership to track and execute regional GTM plays for your workload.
    
    
    

   

  • Maintain alignment with HQ and product teams to refine technical messaging (“Why Everpure / Why Now”).
    
    
    
  • Track progress and report quarterly insights and outcomes to leadership.
    
    
    

  2. Strategic Account Engagement

  Take ownership for integrating your solution strategy into the top strategic account Technical Account Plans, ensuring clear actions that drive expansion and sustained workload growth.The FSA acts as a trusted advisor and workload strategist, partnering with account teams, alliance partners, to uncover insights that shape Everpure’s positioning and accelerate workload adoption, pipeline generation, bookings growth.

  • Investigate workload presence within the top-strategic accounts. Understand what the customer is currently using, which vendors and technologies are involved, and where Everpure can add differentiated value.
  • Lead or co-lead strategic pipeline creation customer meetings, workshops, architecture reviews, and workload deep dive sessions
    
    
    
  • Collaborate with alliance and ecosystem partners to gather technical and commercial intelligence that informs competitive strategy and solution fit.
    
    
    
  • Co-develop account-specific workload strategies with AE/SE teams, aligning Everpure’s strengths with the customer’s business priorities.
    
    
    
  • Drive workload-specific opportunity identification, cross-sell, and upsell within key accounts.
    
    
    
  • Lead or support executive briefings (EBCs), roadmap discussions, and innovation workshops to influence long-term architecture decisions.
    
    
    

  3.  Domain Mastery of the Solution

  Be the regional Subject Matter Expert (SME) for the assigned workload demonstrating mastery of both the technology and the sales motion. Align workload strategies and architectures with Everpure Storage’s unique strengths to drive differentiation, technical wins, and measurable customer outcomes.

  • Demonstrate 501-level technical expertise and maintain up-to-date knowledge of the solution area.
    
    
    
  • Proactively drive technical wins in key opportunities and complex deals.
    
    
    
  • Lead architecture reviews, workshops, and technical demonstrations.
    
    
    
  • Provide competitive intelligence, product insights, and updates to the field.
    
    
    
  • Align workload positioning and architectures with Everpure’s platform strengths: Evergreen, simplicity, efficiency, and Enterprise Data Cloud (EDC).
    
    
    
  • Mentor SEs to independently position, design, and size solutions confidently.
    
    
    
  • Maintain readiness of demo environments and FSA lab assets.
    
    
    
    

  4. Ecosystem, Evangelism and Enablement

  Act as the voice and advocate of your workload across Everpure, partners, and the broader ecosystem. Build a strong technical community that amplifies Everpure’s message, strengthens partner capability, and drives mutual success across alliances and the channel.

  • Collaborate with alliance partners, ISVs, and GSIs to identify complementary technologies that strengthen Everpure’s workload positioning.
    
    
    
  • Leverage alliance and partner intelligence to uncover where workloads are deployed today and translate findings into actionable insights for account teams.
    
    
    
  • Lead quarterly enablement sessions and workload-focused workshops for partners, SEs, and sales teams to scale capability and readiness.
    
    
    
  • Represent Everpure at industry events, alliance webinars, and technical forums to promote Everpure’s differentiated workload strategy.
    
    
    
  • Publish technical content: blogs, demos, and videos to reinforce thought leadership and solution relevance.
    
    
    
  • Channel field intelligence, competitive insights, and feature requests to HQ via structured feedback loops and the RFE process.
  1. Operational Excellence

   

  The FSA proactively engages on key opportunities to drive technical wins and contribute to solution design in strategic deals, participating in regional deal reviews when aligned to their solution domain. Operational excellence is measured through consistent execution, data hygiene, and active field leadership that directly supports technical wins and workload growth.

  The role is accountable for maintaining clear, timely, and accurate SFDC updates, including opportunity details and specialist notes, for all engagements. These activities are measured and reviewed as part of the FSA’s overall performance to ensure sustained pipeline quality, execution discipline, and scalable success.

  Activities:

  • Maintain accurate, complete, and timely updates in SFDC for all engaged opportunities, including clear Specialist Notes, to ensure visibility, forecasting accuracy, and execution alignment.
    
    
    
  • Capture and document customer win stories tied to the solution domain on a quarterly basis, highlighting business value, technical differentiation, and repeatable success patterns.

WHAT YOU BRING 

• • Must be fluent in Japanese and proficient in English.
  • Advanced degree in computer science, engineering or mathematics
  • 10+ years’ experience with AI/ML systems across various aspects including LLMs, distributed training and inference optimization, data modelling, HPC, and/or cloud Infrastructure with special emphasis in areas of Compute, Storage, and Networking
  • Proficiency with PyTorch, Ray, Kubernetes, and GPU clusters (NVIDIA/AMD)
    Highly Motivated/Independent and self-starting
  • An outside the box thinker who can think innovatively
  • The ability to quickly dig in to learn and adapt to new technologies
  • Produce solution collateral for customers in the form of presentations, short papers, demos, Proof of concepts and
  • Create public content such as blogs, webinars or podcasts to drive thought leadership
  • Willingness to promote a culture of collaboration by partnering with solution stakeholders across the organization – eg. sales, alliance, marketing
  • A strong desire to mentor and coach team members throughout the organization.
  • Strong problem-solving skills
  • Must be able to communicate effectively and in a constructive manner with management, peers, coworkers as well as customers, partners and key industry stakeholders

   Preferred Qualifications

  • Experienced selling complicated technical solutions to customers.
  • Experience with high-performance storage technologies and data platforms

    (e.g.Kafka, Spark).

#LI-ONSITE

Purpose

Everpure is seeking a Value Consultant to join our Global Value Management team. In this role, you will independently lead value workstreams, develop compelling customer value propositions, and build validated business cases that help customers fully realise the economic impact of Pure’s data platform.

You will work closely with internal partners and customers stakeholders across IT, Finance, Procurement and Operations to quantify cost savings, operational improvements, risk reduction, and business outcomes. This role requires strong analytical thinking, a consultative mindset, and the ability to translate technical infrastructure and operational insights into clear, defensible commercial and financial impact.

What You’ll Be Doing

Business Case Development

• Own and maintain customer business cases across the engagement lifecycle, validating inputs, documenting assumptions, and producing customer-ready models in cash-flow and P&L formats.
• Confidently present completed business cases and guide conversations using scenario modelling, risk framing, and measurable business outcomes.
• Use benchmark datasets and previous customer insights to standardise and improve repeatable modelling workflows.

Customer Value & Value Proposition Development

• Develop targeted, outside-in customer value assessments that quantify economic impact across cost, sustainability, revenue, productivity, and risk.
• Build and present compelling value propositions aligned to customer priorities, using insight gathered from internal teams, external research, and multilayered customer discovery.
• Explain and defend selected value levers with clarity for both business and technical stakeholders.

Lead Financial Value Workstream

• Independently lead the financial value workstream within large customer opportunities - owning modelling steps, timelines, data requests, and stakeholder coordination.
• Maintain strong project discipline including version control, assumption tracking, and risk identification to ensure high-quality deliverables.
• Develop reusable financial models, templates, and new value levers to continuously improve the Value Management practice.

Consultative Discovery & Insight Development

• Conduct structured discovery across IT, Finance, Procurement, Operations, and Business Units to gather accurate data and build aligned value hypotheses.
• Partner with customer stakeholders and Executive teams to confirm assumptions and refine value outputs.
• Collaborate with Finance and other internal groups to shape commercial strategies that align pricing to quantifiable value.

What You’ll Bring

Core Skills & Experience

• Strong analytical capability and numerical literacy, with experience in financial analysis, consulting, IT, or related fields.
• Proficiency in building financial models in Google Sheets, Excel, or similar tools.
• Ability to validate datasets, make justified assumptions, manage data integrity, and document models clearly.

Communication & Stakeholder Engagement

• Clear, effective communication and storytelling skills with the ability to influence technical and business stakeholders.
• Comfort engaging directly with customer teams across IT, Finance, Procurement, Operations, and Executive levels.
  
  

Consultative & Strategic Thinking

• Curiosity and the ability to learn quickly, adapting to new information and customer contexts.
• A strategic mindset that connects infrastructure choices to business outcomes, risk profiles, and financial models.
  
  

Professional Discipline & Collaboration

• Ability to manage multiple priorities, work cross-functionally, and operate effectively under pressure.
• Rigour in assumption tracking, governance, accuracy, and model consistency.

Preferred Background

• Bachelor’s degree in Finance, Accounting, Economics, or equivalent experience with strong financial foundations.
• Familiarity with IT infrastructure—or willingness and aptitude to learn it quickly.
• Experience with value quantification, ROI tools, or economic modelling frameworks.

Roblox is seeking a Brand Designer based on site in Tokyo, to support Growth Marketing across APAC. This is a hands-on role focused on delivering high quality, thoughtfully crafted design at scale. The designer will work closely with marketers, agencies, and business partners to translate briefs into strategically aligned, creatively compelling work that represents Roblox across regional marketing surfaces.

The role requires managing the full design process from concept through production, including briefing internal and external agencies, guiding feedback, and ensuring final asset delivery. A key part of the work is producing a consistent volume of creative, with a target of six or more concepts per month, inclusive of multiple aspect ratios and localization for markets such as Japan and Korea.

In addition to creation, this role carries responsibility for reviewing and refining assets to ensure they are culturally relevant, appropriate, and effective across diverse APAC audiences. Strong attention to detail, collaboration, and an ability to operate at speed without compromising quality will be critical to success. This role requires you to speak and write Japanese natively, and preferably has an ability to write and speak Korean.

About you:

• Passionate about design and creativity and pushing the boundaries of how you work.
• You prefer to invent rather than follow trends.
• You’re an experienced designer — constantly shaping ideas, crafting distinctive identities, and elevating the quality of work by inspiring those around you.
• Your skill set should be a potent mix of conceptual & systems-level thinking, graphic design, visual design, typography, identity design.
• Comfortable leading workstreams — with experience in stakeholder management and communication

You will:

• Review and refine assets to ensure they are culturally relevant, appropriate, and effective across diverse APAC audiences.
• Collaborate closely with your team — mentoring designers, sharing ideas, and elevating the work through openness and craft.
• Take the lead in shaping and presenting design work, communicating your thinking clearly and confidently with clients and stakeholders.
• Translate insights and strategy into thoughtful, expressive design systems and identities that move brands forward.
• Bring a deep understanding of branding, culture, and contemporary design — creating work that resonates with today’s most ambitious brands and founders.
• Take ownership of your role and growth — embracing feedback, refining your craft, and setting a high bar for creative excellence.
• Enhance the overall Roblox brand by creating compelling, crafted design materials about our brand
• Contribute to how Roblox is defined and understood across all marketing surfaces
• Partner with cross-functional partners across the organization to execute on-brand marketing materials 
• Maintain and contribute to our brand identity to ensure design consistency and craft
• Work together with a collaborative team to deliver engaging visual designs that achieve business objectives while mentoring and provide feedback to other designers, elevating craft and cohesion across the team. 

You Have:

• You have at least 7+ years of design experience with an exceptional portfolio that demonstrates strong conceptual thinking mixed with meticulous design execution.
• Your experience comes from the agency side and/or brand side. You have experience with vendors (e.g., agencies and production partners) and are comfortable guiding an agency as you are crafting and are happy to move between those roles.
• High fluency in software, including Figma, Adobe Creative Suite (Illustrator, Photoshop), Google Slides, and Keynote.
• An obsession with craft: You place a high value on crafting your work, focusing on quality over quantity of ideas produced. You recognize that being detail-oriented is a badge of honor, and that going the extra mile to produce top-tier quality work that’s visually pleasing and engaging even on tight timelines is essential.
• A thoughtful and resilient mindset. You understand that design is iterative and have the ability to operate nimbly. 
• The ability to be a self starter: You are comfortable and able to work independently, managing timelines and briefs from multiple projects and partners.

Get to know Okta Okta is the World’s Identity Company. We enable everyone to safely use any technology—anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and putting Identity at the heart of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We aren't looking for someone who checks every single box. We are looking for lifelong learners and people who can make our team better with their unique experiences. Join our team! We are building a world where Identity belongs to you.

As a member of the Okta Japan SE team, the Senior Solutions Engineer for the Auth0 Platform will serve as a key technical and business advisor to customers and partners. Leveraging a passion for technology and deep expertise, you will plan, propose, and demonstrate how Auth0 solutions solve critical business challenges for stakeholders ranging from field practitioners to C-level executives throughout the sales cycle. Consequently, you will directly contribute to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments to act as an authority on technology and the Identity Security domain, ensuring customers fully understand the value and potential of the Auth0 Platform.
• Communicate the value of implementing Auth0 solutions to customers in various positions (practitioners, managers, C-level) and earn their trust.
• Serve as a primary technical resource, confidently responding to product functionality questions and detailed technical inquiries from customers, partners, and internal Auth0 teams.
• Drive knowledge sharing by contributing to and utilizing best practices and reusable assets, proactively elevating the expertise and efficiency of the entire SE team.
• Support customer Proof of Concepts (PoCs) to technically demonstrate that implementing Auth0’s identity solutions will deliver value to the customer.
• Participate as a presenter and demonstrator in online or offline events aimed at evangelizing Auth0.
• Lead less experienced sales representatives and SEs, contributing to constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading industry-leading solutions that benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to become a top-tier Solutions Engineer by refining pre-sales skills, not just product and authentication technology knowledge.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management (IAM), Single Sign-On (SSO), Security, or API-based solutions.
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/Experience with Cloud Platforms (AWS, GCP, Azure) and tools such as Kubernetes, Terraform, or Serverless environments.
• Hands-on development experience in one or more of the following areas: Web Development (JavaScript, HTML, Front-end frameworks), Mobile Development (iOS, Android), Backend Development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Knowledge of modern technologies such as Generative AI, Intelligent Agents, and Conversational Bots.
• Understanding of core application security (Password Hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences/webinars or writing technical blogs.
• Experience working as a software developer.
• Experience communicating and working with overseas engineers in English.

What you can expect as an Okta employee

• Benefits
• Social Impact (Okta for Good)
• Okta's People, Connections, and Community

Okta builds a dynamic work environment by providing the best tools, technology, and benefits so that employees can work productively in an environment that suits their needs. Each organization has a unique way of working with flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with criminal histories, consistent with applicable legal requirements.

#LI-Hybrid
#KH-1
P24422_3330489

About Okta:
Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and placing identity at the core of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you.

As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta’s solutions solve critical challenges for customers—ranging from field managers to C-level executives—throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform.
• Communicate the value of adopting Okta solutions to customers in various roles—from practitioners and managers to C-level executives—to build trust.
• Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility.
• Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams.
• Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets.
• Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta’s identity solutions brings value to the customer.
• Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta.
• Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese with excellent communication and reading comprehension skills.
• Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading solutions that lead the industry and benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to improve pre-sales skills—not just product or authentication technology knowledge—and aim to become a top-tier Solutions Engineer.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions.
• Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience).
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments.
• Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences or webinars, or writing technical blogs.
• Experience communicating and working with overseas engineers in English.

What you can look forward to as an Okta employee

• Benefits
• Social Impact Activities
• Okta’s People, Connections, and Community

Okta is building a dynamic work environment by providing the best tools, technology, and benefits to help employees work productively in an environment that suits their individual needs. Each organization operates with unique flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today! Careers at Okta.

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or veteran status. We also consider qualified applicants with arrest and conviction records in accordance with applicable laws. If you require reasonable accommodation to participate in the application or interview process, please use this form to apply.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

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The Okta Technical Account Management (TAM) Team

The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal.

The Auth0 Technical Account Manager Opportunity

This is an exciting opportunity for an experienced technical expert to join the Okta Japan TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. 

You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.

The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem-solving strategies and tactics often faced in the role. 

What you’ll be doing:

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• Learn our customers’ business, gaining insights into their strategies, goals, and challenges, through the lens of identity
• Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions
• Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items
• Conduct ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity
• Analyse trends, identify areas for improvement, and take action to optimise customer outcomes
• Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience
• Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach

Requirements:

• 5+ years of total experience in information technology, with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
• At least 3 years of hands-on experience as a Technical Account Manager (TAM), or comparable customer-facing role, preferably in the IAM space
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Familiarity with the following core CIAM areas or technical competencies: 
• Technologies and protocols to support authentication and authorization (OAuth, OpenID Connect, and SAML 2.0)
• Consuming APIs and HTTP request methods
• High-level understanding of custom consumer and SaaS apps, both web and native
• Passion for learning cybersecurity principles for IT and consumer applications
• Experience with SaaS/PaaS/cloud-based services, driving their adoption, integration, and ongoing use
• Basic knowledge of software development lifecycle, interest in programming languages, and application builder practices
• A customer-first mindset with the energy and problem-solving skills to address technical challenges and achieve customers' business and technical objectives
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyse data. Strong presentation and whiteboarding/diagram skills
• Excellent communication skills with the ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to C-level exec
• Ability to influence customer behaviour & health metrics across a portfolio of customers

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The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Enterprise Account Executive, Auth0, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. 

As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Demonstrable skills in creating compelling artifacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) - Proven track record of partnering with key SIs and AWS.
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 8+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers.
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, devops, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business and transformation outcomes
• Outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail.
• Prior experience working with Engineering, Product and Digital Transformation Initiatives
• Fluent Japanese 
• Confident and self driven with the humility required to successfully work in teams
• Proven record of out of the box thinking to open up new logos and win transformative opportunities.
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigor and accuracy with forecasting and opportunity hygiene management

Okta is an Equal Opportunity Employer.

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The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 Account Executive, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Account Executive, Auth0

The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. 

As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Demonstrable skills in creating compelling artifacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) - Proven track record of partnering with key SIs and AWS.
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 5+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers.
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, devops, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business and transformation outcomes
• Outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail.
• Prior experience working with Engineering, Product and Digital Transformation Initiatives 
• Confident and self driven with the humility required to successfully work in teams
• Proven record of out of the box thinking to open up new logos and win transformative opportunities.
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigor and accuracy with forecasting and opportunity hygiene management

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