See yourself at Twilio

Join the team as Twilio’s next Account Executive 3 - New Business.

About the job

This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.

Responsibilities

In this role, you’ll:

• Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
• Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
• Work with customers across assigned verticals (Financial Services)  to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
• Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
• Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
• Balance competing priorities and manage multiple projects and deals at the same time. 
• Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans. 
• Act as the voice of the customer to Twilio’s product and carrier relations teams.  
• Demonstrate a strong understanding of the CPaaS industry - staying up to date on  key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. 
• Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. 
• Stay current with industry changes and collaborate with your team and peers to learn and share best practices

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Possess a total of 5+ years of full cycle sales experience, with a minimum of 1 year managing or leading quantitative highly analytical products or solutions for their customers.
• Directly selling technical SaaS or CPaaS
• Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration
• Technical solutions selling experience working with real customers, listening to them, and solving problems
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models 
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering market driven results, especially to scale and enterprise customers
• Excellent verbal and written communication skills (English)
• Bachelor’s Degree or equivalent years of experienc

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience 

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $86,152 - $107,690.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $90,936 - $113,670.
• Based in the San Francisco Bay area, California: $95,720- $119,650.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information (required for ALL US jobs)

Applications for this role are intended to be accepted until May 20th, 2026, but may change based on business needs. 

See yourself at Twilio

Join the team as our next New Business Account Executive in Japan

About the job

This position is to play a key role as part of the growth strategy of Twilio Japan by winning new customers. You will be responsible for developing a strategy to acquire new customers for Twilio, collaborate with internal stakeholders, such as demand generation marketing, digital sales, partner managers and system engineers.  Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors,  system integrators and fast moving technology startups

Responsibilities

In this role, you’ll:

• Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of winning new customers and its business.
• Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
• Forecast the business, including sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
• Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of combined experience in high-touch sales experience.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Demonstrated track record of growth of  business, growth strategy development and execution.
• Challenger mindset with appetite to acquire new business and customers
• Record of delivering market driven results, especially to scale and enterprise customers
• Business-level proficiency in English (both spoken and written) is preferred to effectively collaborate with internal stakeholders.

Desired:

• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
• Software, SaaS, CPaaS or CCaaS experience
• Cloud Technology Sales - IaaS/PaaS, virtualization, security
• Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations

Location

 This role will be remote, and based in Japan

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive.

About the job

This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers, specifically in NEA. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you’ll:

• Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• More than 12+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. 
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models. 
• Entrepreneurial mindset with appetite to define processes and build programs.
• Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Cross selling experience to Marketing, Engineering and Product.
• Telco, CPaas or PaaS selling experience. 

Location

This role will be remote, based in Australia (Melbourne, Brisbane or Sydney)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive. 

About the job

This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts.

Responsibilities

In this role, you’ll:

• Servicing the fastest growing customers in the region.
• Growing our revenue and gross profit share of wallet within your key account list. 
• Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
• Maintaining the highest levels of customer satisfaction.
• Create pricing proposals, negotiating terms and managing the contract process.
• Selling solutions to a technical and business audience. 
• Building trust and mutual respect with technical customers and peers.
• Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Balancing challenging priorities and handling multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. 
• History of working with accounts ranging from large multinational enterprise customers to SMB. 
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base. 
• A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
• Fluent in one of the following languages: French, Italian or Spanish 

Desired:

• Ideally, you also have experience selling both to a business and technical audience.
• Experience and understanding of working in the communications market is preferable.  Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification.  Or have prior experience in a traditional telecommunications environment/business.

Location

The position can be based in the United Kingdom, Spain or Ireland. 

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Sales Development Representative.

About the job

This position is needed to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.

As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.

Responsibilities

In this role, you’ll:

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Comfortable with change and energized by a fast-moving environment
• Enjoy variety and creativity in your day-to-day workflow
• Have a demonstrated ability to navigate challenges with resilience
• Embrace responsibility and enjoy partnering with Account Executives as part of a team

Desired:

• 1+ year of customer-facing experience 

Location

This role will be remote, and based in Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Account Executive.

About the job

Twilio is looking for an Account Executive, New Business to join our New Business sales team. In this role, you will be responsible for developing and closing new business opportunities, building strategic relationships, and helping innovative companies unlock the full potential of Twilio’s communication platform.

You will work closely with internal teams (Solutions Engineering, Product, Marketing, etc) to understand client needs and deliver customized solutions that drive real business value. This is a high-impact role for a driven, strategic, and highly collaborative salesperson.

Responsibilities

In this role, you’ll:

• Drive new, upselling business revenue by identifying, qualifying, and closing high-impact opportunities with a set of enterprise customers.
• Own the entire sales cycle — from prospecting to negotiation and closing — with a focus on strategic and consultative selling.
• Understand customer needs and business drivers to position Twilio’s platform and APIs as transformative solutions.
• Build and maintain strong, long-term relationships with key stakeholders, including C-level executives, technical leaders, and business decision-makers.
• Collaborate with Solutions Engineers, Product, Marketing, and technical teams to design and deliver value-added solutions.
• Develop account plans, territory strategies, and accurate sales forecasts to achieve and exceed revenue targets.
• Navigate complex sales cycles involving multiple stakeholders and buying centers.
• Continuously learn and stay informed about Twilio’s evolving product suite and industry trends to better serve clients.
• Represent Twilio at industry events, conferences, and meetings to build pipeline and elevate brand awareness.
• Champion the voice of the customer internally to help shape future product enhancements and go-to-market strategies.
  
  

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 10+ years of experience in B2B sales, preferably in the SaaS, cloud communications, or Mid and Enterprise software industries.
• Proven track record of consistently exceeding sales quotas and driving multi-million dollar deals.
• Experience selling complex solutions to technical and business stakeholders at the enterprise level.
• Strong consultative selling skills and ability to develop tailored value propositions for strategic accounts.
• Excellent communication, negotiation, and presentation skills, both written and verbal.
• Comfortable navigating complex organizations and influencing cross-functional teams (e.g., product, marketing, engineering).
• Deep understanding of the sales cycle, including prospecting, qualifying, forecasting, and closing.
• Ability to thrive in a fast-paced, ambiguous, and high-growth environment.
• Experience using Salesforce or similar CRM tools to manage pipelines and forecast revenue.
• Strong business acumen and ability to understand customer pain points and industry trends.
• Bachelor’s degree required; MBA or technical background is a plus.
• Fluency in English

Desired:

• CPaaS experience
• ISV and B2B2B or B2B2C experience
• CX experience
• B2B/SaaS Sales: Demonstrated success in selling cloud-based solutions, SaaS, or similar technologies
• Proven Results: Track record of consistently meeting or exceeding sales targets.

Location

This role will be Remote, and based in São Paulo, Brazil.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Digital Sales Representative.

About the job

This position is needed to play a key role in further growing the business. As our new Digital Sales Representative, you will be responsible for net new customer acquisition, solution selling, and closing deals within our SMB and Mid Market accounts with companies primarily based in Europe. Your focus will be positioning our email solution, SendGrid, but you will be exposed to all aspects of Twilio’s Communications BU and able to sell most products and services.. 

Responsibilities

In this role, you’ll:

• Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
• Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform 
• Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
• Ability to balance competing priorities and manage multiple projects/deals at the same time

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ year of experience in a technical SaaS/CPaaS space, with a record of top performance
• Understanding of the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
• Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
• High adaptability, with comfort trying new things and building within a rapid-paced environment  

Location

This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Enterprise New Business Account Executive. 

About the job

This position is needed to sell into high value Enterprise prospects and existing customers. You will play a key role in further growing Twilio’s Communication Products business across Southern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.

Responsibilities

In this role, you’ll:

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of Enterprise Sales experience and a track record of personally selling and closing complex  solutions to enterprise and software companies. 
• Strong experience identifying, mapping and prospecting enterprise accounts
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, and/or enterprise software
• Experience in account management, developing and managing large enterprise clients, and a history of meeting or exceeding sales targets
• Experience working with Fortune 500 or similarly large enterprises
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
• Expertise in solution-based selling or consultative selling 
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
• Strong presentation and negotiation skills
• Comfortable working in a dynamic / environment. 
• Fluency in an additional language such as Spanish, French or Italian. 

Desired:

• Ideally, you also have experience selling both to a business and technical audience
• Understanding of the CPaaS ecosystem and familiarity with:

• Cloud communications (voice, SMS, chat, video, etc.).
• APIs and integrations for communication services.
• Telecommunications industry dynamics.
• Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Location 

This role will be based in Spain.  

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, a minimum of 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Digital Sales Representative.

About the job

This position is needed to play a key role in further growing the business. As our new Digital Sales Representative, you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts.

Responsibilities

In this role, you’ll:

• BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
• EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
• DON'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
• RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple projects/deals at the same time
• DRAW THE OWL: Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
• An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
• Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
• High adaptability, with comfort trying new things and building within a rapid-paced environment

Location

This role will be remote, and based in Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next New Business Account Executive UK/I/Northern Europe. 

About the job

This position is needed to sell into high value Enterprise prospects and existing customers with ARR under $50k. You will play a key role in further growing Twilio’s Communication business across DACH. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.

Responsibilities

In this role, you’ll:

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies. 
• Strong experience identifying, mapping and prospecting enterprise accounts
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
• Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
• Experience working with Fortune 500 or similarly large enterprises
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
• Expertise in solution-based selling or consultative selling 
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
• Strong presentation and negotiation skills
• Comfortable working in a dynamic / environment. 
• Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies
• Fluent German speaker 

Desired:

• Ideally, you also have experience selling both to a business and technical audience
• Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:

• Cloud communications (voice, SMS, chat, video, etc.).
• Contact centre agent productivity and Conversational AI
• APIs and integrations for communication services.
• Telecommunications industry dynamics.
• Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Location 

This role will be remote and based in the UK, Ireland or Spain. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, a minimum of 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Enterprise Account Executive UK/I/Northern Europe. 

About the job

This position is needed to sell into high value Enterprise prospects and existing customers with ARR under $50k. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.

Responsibilities

In this role, you’ll:

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies. 
• Strong experience identifying, mapping and prospecting enterprise accounts
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
• Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
• Experience working with Fortune 500 or similarly large enterprises
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
• Expertise in solution-based selling or consultative selling 
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
• Strong presentation and negotiation skills
• Comfortable working in a dynamic / environment. 
• Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies

Desired:

• Ideally, you also have experience selling both to a business and technical audience
• Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:

• Cloud communications (voice, SMS, chat, video, etc.).
• Contact centre agent productivity and Conversational AI
• APIs and integrations for communication services.
• Telecommunications industry dynamics.
• Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Location 

This role will be remote and based in the UK or Ireland. 

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, a minimum of 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Principal Presales Engineer, Product Specialist - CDP, Martech, AI 

About the job

This position is needed to act as the "bridge" between our most complex enterprise accounts and our Product teams. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.

Responsibilities

In this role, you’ll:

• Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on Customer Data Platform, AI, and data engineering trends
• Architect the Technical Win: Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams
• Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
• Educate cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases  (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
• Mentor sales and SE team members on value-selling strategies and complex solution selling
• Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and Product Life Cycle processes
• Drive Thought Leadership: Proactively contribute to the Specialist Org strategy and the multi-product GTM motion

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Demonstrated ability to lead complex solutions sales cycles, including novel solution scoping, design, and validation
• Expert stakeholder collaboration and influencing skills
• 6+ years of progressive presales experience, including complex solution architecture
• 2+ years of demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
• Strong track record of excellent verbal and written communication skills, and  driving deal strategy with creative and compelling storytelling
• Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform 
• Confidence influencing and engaging with a highly skilled and experienced audiences including C-level executives

Desired:

• Experience working in an overlay or specialist presales capacity
• Experience collaborating with product on strategy, positioning, and roadmap

Location

This role will be remote but must be based in the United Kingdom or Ireland 

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as our next Senior Strategic Account Executive.

About the job

Reporting to the RVP, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India and Thai enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you’ll:

• Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce and fintech companies.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• • More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. 
  • Experience in supporting Thailand territories.
  • Accountable for relationship management, cross sells, upsells and solutions consulting.
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
  • Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
  • Analytical account development strategy based on using data to find opportunities and prove value.
  • Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC.
  • Entrepreneurial mindset with appetite to define processes and build programs.
  • Fluency in Thai (speaking and writing) is desired to work with the Thai customers

Desired:

• A Bachelor’s degree or equivalent experience
• CDP & CPaaS experience is highly desirable
• Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience
• An understanding of the customer experience (CDP + CPaaS) business model
• Experience managing high tech Thai enterprises

Location

This role will be remote, and based in Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Senior Manager, GTM Center of Excellence.

About the job

Twilio is seeking a Senior Manager to join the Strategic Operations pillar within Sales, Operations and Enablement.  The team lead of this pillar is the architect of how our global sales organization measures success and reviews performance. You will move the organization away from reactive reporting toward a defined, consistent and proactive model. You will be responsible for designing the standardized frameworks for forecasts, pipeline reviews, etc. ensuring that a leader in London is looking at the business exactly the same way as a leader in San Francisco.  This is a collaborative leadership role.  You will act as a consultant to our Global Sales Leaders, incorporating their field-level feedback to ensure our operating cadences are not just "corporate requirements," but high-value tools that help them drive their business.

Responsibilities

In this role, you’ll be responsible for:

• Global Operating Rhythm: Design and enforce a unified GTM operating cadence, establishing standardized reporting and meeting structures for forecasts, pipeline reviews, MBRs, and QBRs.
• Metric Governance: Define and maintain the global "Single Source of Truth" for all KPIs, ensuring absolute consistency in definitions and reporting across all regions and business units.
• Strategic Review Playbooks: Build standardized frameworks that enable sales leadership to proactively identify performance gaps—across headcount, pipeline, and revenue—before they impact end-of-quarter results
• Early Warning Systems: Develop and manage a suite of leading indicators (e.g., pipeline hygiene, activity metrics, and stage conversion) to identify risks and opportunities within the GTM engine in real-time
• Capacity & Execution Tracking: Own the Twilio GTM capacity model to ensure the organization is scaling as planned (headcount, ramp, and productivity), partnering closely with Finance and HR to maintain alignment with budget
• Stakeholder Feedback Integration: Partner with global sales leaders to incorporate field-level feedback into the operating cadence, ensuring centralized systems remain relevant and high-value for the people running the business
• Team Leadership & Quality Control: Lead and develop a high-performing team, ensuring all executive-level deliverables meet the highest standards of data accuracy, narrative clarity, and professional polish

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years in Revenue Operations, Sales Strategy, or Management Consulting.
• Proven ability to work with strong-willed Sales Leaders, incorporating their feedback while maintaining the integrity of global standards.
• Experience building operating frameworks for organizations with 500+ reps.
• Advanced proficiency in modeling (Excel/SQL/Tableau) with a focus on sales capacity and productivity.
• Ability to tell a compelling story with data and hold senior VPs accountable to the global operating standards.

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800.
• Based in the San Francisco Bay area, California: $182,960 - $228,700.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information 

Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Sales Operations Planning Manager.

About the job

Twilio is seeking a Planning Manager to join the Strategic Operations pillar within Sales, Operations and Enablement.  We are seeking a data-driven and strategically minded individual to lead our target-setting process and align customer segmentation to organizational objectives.. This role is less about managing schedules and more about defining our "North Star"— ensuring our goals are ambitious, data-driven, and achievable.

This individual will help us establish ‘best in class’ practices for target setting and customer cohorting, drive recommendations for change, and execute those changes flawlessly through cross-functional collaboration. They will partner with cross functional leaders in sales, systems and HR to align on and drive operational improvements.  The right candidate will have a proven track record of completing multiple cycles of target setting that have led to better outcomes for the GTM function. 

Responsibilities

In this role, you’ll:

• Strategic Target Setting: Lead the annual and semi-annual target-setting cycles. You will define top-down targets while collaborating with department heads to ensure bottom-up feasibility.  You will develop unique target setting methodologies across segments of our business and drive development of targets for each 
• Customer Segmentation Strategy: Lead the development and maintenance of customer segmentation to identify growth opportunities by leveraging various segmentation models (e.g. firmographic, propensity to buy, etc)
• Lifecycle Management: Identify the "tipping points" in the customer journey to help set targets that encourage customer movement from lower-value to higher-value segments
• Cross-Functional Alignment: Work with Sales and Finance to ensure that targets and their underlying methodology will enable Twilio to achieve their broader strategic goals 
• Stakeholder Management: Present target proposals to senior leadership, providing data-backed narratives to gain buy-in.
• Continuous Optimization: Refine the planning process to reduce "planning lag" and improve the accuracy of our projections.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of experience in sales operations or revenue operations for a CPaaS organization
• Have deep understanding of the key metrics/levers for a GTM organization (productivity, capacity, top of funnel, pipeline, etc.)
• Completed 2 rounds of annual planning within a GTM organization
• Strong analytical skills with proficiency in data manipulation and reporting tools
• Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams
• Strong project management and process mapping skills, with the ability to distill complex problems into actionable steps 
• Excellent verbal and written communication skills 
• Strong interpersonal skills, including active listening; written/verbal communication; and ability to influence/align on priorities

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
• Based in the San Francisco Bay area, California: $151,120 - $188,900.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information 

Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Manager, Sales Support Specialists (Americas). 

About the job

This position is needed to centralize and optimize the Sales Support function across the Americas, ensuring standardized execution and equitable resource distribution for our Sales organization. You will lead a newly unified pillar of sales support specialists across NAMER and LATAM. As a leader, strategist, and builder of this function, you will build a data-driven culture to optimize our sales processes and create efficiencies. This role is at the intersection of strategy and execution, transforming how Twilio supports complex sales cycles.

Responsibilities

In this role, you’ll:

• Directly manage and lead a regional team of Sales Support Specialists, providing day-to-day guidance, performance management, and professional mentorship.
• Standardize regional playbooks for Tasks, Tickets, Cases, and Deal-related Workflows to ensure global consistency and accountability.
• Analyze team utilization and performance metrics to shift from anecdotal feedback to data-driven resourcing decisions.
• Optimize SSS:AE alignment to ensure Account Executives receive equitable and efficient support for high priority deals.
• Collaborate with the Chief of Staff and cross-functional Ops teams to identify and solve recurring bottlenecks in the sales workflow.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of experience in Sales, Sales Operations, Sales Support, or Revenue Operations within a high-growth SaaS environment.
• 2+ years of direct people management experience with a focus on coaching and professional development.
• Proven technical proficiency in Salesforce, CPQ (Configure, Price, Quote) workflows, and deal desk mechanics.
• Strong analytical skills with the ability to track team capacity, SLAs, and utilization rates.

Desired:

• Experience managing remote or distributed teams across both North America and Latin America.
• Proficiency in Spanish or Portuguese is a plus but not required.
• Direct Sales experience as an Account Executive, or equivalent.

Location

This role will be remote and based in the USA. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : 116,960.00 - 146,200.00
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area):123,760.00 - 154,700.00
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 137,520.00 - 171,900.00
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until May 5th, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive 3!

About the job

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As an Strategic Account Executive, you will drive highly analytical and consultative sales cycles with High Tech customers that are running large scale, global, competitively sourced, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.  

Responsibilities

In this role, you’ll:

• Manage and expand revenue across your book of Strategic Accounts 
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models. 
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.

Location

1. This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $103,376.00 - $129,220.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $109,120.00 - $136,400.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $114,864.00 - $143,580.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs. 

About the job

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. 

Responsibilities

In this role, you’ll:

• Manage and expand some of our most important ISV customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams. 
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models. 
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.
• Experience selling through ISV partners

Location

This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $132,192 - $165,240.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $X146,880 - $183,600.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until May 15th, 2026, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive 4!

About the job

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As an Strategic Account Executive, you will drive highly analytical and consultative sales cycles with ISV customers that are running large scale, global, competitively sourced, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.  

Responsibilities

In this role, you’ll:

• Manage and expand some of our most important ISV customer accounts with a concentration in utility, automotive, public safety and insurance industries.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Possess a total of 7 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models. 
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.

Location

1. This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Account Executive 4.

About the job

This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.

Responsibilities

In this role, you’ll:

• Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
• Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
• Work with customers across assigned verticals (Financial Services)  to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
• Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
• Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
• Balance competing priorities and manage multiple projects and deals at the same time. 
• Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans. 
• Act as the voice of the customer to Twilio’s product and carrier relations teams.  
• Demonstrate a strong understanding of the CPaaS industry - staying up to date on  key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. 
• Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. 
• Stay current with industry changes and collaborate with your team and peers to learn and share best practices

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Possess a total of 8+ years of full cycle sales experience, with a minimum of 1 year managing or leading quantitative highly analytical products or solutions for their customers.
• Directly selling technical SaaS or CPaaS
• Experience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetration
• Technical solutions selling experience working with real customers, listening to them, and solving problems
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models 
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering market driven results, especially to scale and enterprise customers
• Excellent verbal and written communication skills (English)
• Bachelor’s Degree or equivalent years of experienc

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience 

Location

This role will be remote and based in the United States.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280 - $145,350.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,000.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Application deadline information 

Applications for this role are intended to be accepted until May15th, 2026, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Senior Value Engineer.

About the job

Twilio Value Engineering partners closely with the Global Sales and Specialist Organisations, directly supporting sales and expansion opportunities within our top accounts. You will engage customer executives and decision-makers to present the strategic and financial impact of Twilio’s Customer Engagement Platform. We are looking for a creative, self-motivated individual with a builder-mindset to articulate how AI-enhanced communications and unified data meet key business objectives and drive critical business outcomes. As part of the NAMER Value Engineering team, you will be a “go-to person” for sales and customer success management  to define our strategy for supporting, educating and scaling the Value Engineering Program across the region. 

Responsibilities

In this role, you’ll:

• Be the “go-to person” for go-to-market teams and sales leadership in your supported territory for value-related expertise, direct opportunity support and scaled activities
• Partner with sales management, account executives, solution engineering, sales specialists and other pre- and post-sales teams to support sales and expansion pursuits within your region.
• Develop and deliver compelling, CFO-ready business case presentations, POVs and financial models (ROI & TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities
• Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics; 
• Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries 
• Play an active role in the evolution of Twilio’s Value Engineering team and methodology. We expect team members, whether individual contributors or leadership, to be ‘builders’ and take a hands-on role in the continuous improvement of this best-in-class VE practice; specifically help lead, build, evolve Value Selling and Realization processes, templates, and tools.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 3+ years of experience in management consulting, value consulting, value engineering, value realization, financial/investment analysis and/or other applicable roles
• Strong executive presence and presentation skills, comfortable collaborating with and co-presenting to C-suite executives (CIO, CMO, CFO)
• Proficiency in prompt engineering and generative AI tools to accelerate the Value Engineering lifecycle; specifically using AI tools to synthesize discovery notes, automate the creation of customer-facing materials, and audit ROI formulas for logic, consistency, and scale.
• A self-starter who thrives in working collaboratively and cross-functionally -  particularly with Sales, Customer Success, Solution Engineering and other key partners.
• Results-oriented, strategic thinker with deep quantitative analysis and financial modeling skills
• Strong understanding of how Marketing, Product, and Support functions operate at enterprise companies specifically regarding omnichannel orchestration, customer lifecycle messaging, and the integration of real-time signals into automated engagement workflows.

Desired:

• Experience leading SaaS, B2B or other customer/client engagements
• Experience in technology, Enterprise Software, customer engagement channels ( messaging, SMS/RCS, contact centers, voice, email) , or martech related software 
• Bachelor's Degree in a financial discipline, or equivalent work experience

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : 108,960.00 - 136,200.00
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): 115,040.00 - 143,800.00
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 121,100.00 - 151,350.00
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Application deadline information (required for ALL US jobs)

Applications for this role are intended to be accepted until April 15th but may change based on business needs. 

See yourself at Twilio

Join the team as our next Strategic Account Executive for High Tech Accounts!

About the job

We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.

Responsibilities

In this role, you’ll:

• Manage and strategically expand relationships with our High Tech customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio. 
• Drive the entire sales process from prospecting to deal closure, including launch.
• Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
• Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.
• Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders.
• Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions.
• Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. 
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated success by exceeding quota on a consistent basis.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence.
• Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets)
• Excellent verbal and written communication & presentation skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Experience selling API based solutions
• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.
   

Location

This role will be remote and based in the USA. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : 103,376.00 - 129,220.00
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area):109,120.00 - 136,400.00
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 114,864.00 - 143,580.00
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until April 6th, but may change based on business needs. 

See yourself at Twilio

Join the team as our next Strategic Account Executive for High Tech Accounts!

About the job

We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.

Responsibilities

In this role, you’ll:

• Manage and strategically expand relationships with our High Tech customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio. 
• Drive the entire sales process from prospecting to deal closure, including launch.
• Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.
• Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.
• Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP’s of innovation, omni-channel and digital strategy stakeholders.
• Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions.
• Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. 
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated success by exceeding quota on a consistent basis.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence.
• Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets)
• Excellent verbal and written communication & presentation skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Experience selling API based solutions
• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS)
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.
   

Location

This role will be remote and based in the USA. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : 103,376.00 - 129,220.00
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area):109,120.00 - 136,400.00
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 114,864.00 - 143,580.00
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until April 6th, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Senior Strategic Account Executive on our ISV team!

About the job

This position is needed to support the management and growth of our messaging business with Independent Software Vendors (ISVs) in North America. In this role, you will be directly responsible for the success of Twilio’s messaging business in the ISV segment in North America - supporting the development and growth of existing customers, as well as driving new business processes for prospective customers. Twilio supports some of the largest and fastest growing ISVs in the US and Canada, spanning industries such marketing, business automation, and customer care. Account Executives on the ISV Sales  team are experts in the messaging, voice and email space and Twilio’s offerings - and act as key members of our go-to-market teams in developing and optimizing business critical customer engagement use cases with Twilio messaging solutions. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams.

Responsibilities

In this role, you’ll:

• Cultivate the continued growth of key messaging, voice and email use cases by our strategic ISV customers on the Twilio platform. 
• Own highly analytical and consultative sales cycles to retain business in competitive vendor sourcing cycles, expand business into new use cases, and win new ISV messaging customers to the Twilio platform
• Partner cross functionally with services, product, and finance to develop long range account plans. 
• Act as the voice of the customer to Twilio’s products t and carrier relations teams.  
• Be an active expert in the communications space - staying abreast of key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7-10+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products or solutions for their customers. 
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models 
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering market driven results, especially to scale and enterprise customers
• Excellent verbal and written communication skills (English)
• Bachelor’s Degree or equivalent years of experience
• Able to operate as part of a team, in a overlay sales capacity  

Desired:

• Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
• Domain expertise from a highly quantitative industry such as advertising optimization, investment banking, security or commodity trading especially in non-standard segments
• Software, SaaS, CPaas or PaaS experience 

Location

This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $158,632 - $198,290.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440 - $209,300.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256 - $ 220,320.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role will be accepted on an ongoing basis.

See yourself at Twilio

Join the team as Twilio’s next Digital Sales Representative - Expansion.

About the job

This position is needed to lead relationships within our Self Service customer base and Communications platform customers who consume our messaging, voice and email services. As our new Digital Sales Representative, you will be responsible for net new customer activations, transactional and solution selling, and closing deals within our Self Service account base. 

Responsibilities

In this role, you’ll:

• Manage and expand customer accounts within the Self Service segment.
• Own a book of business with the goal of protecting revenue and driving upsell and cross-sells
• Execute programmable sales plays to consistently deliver strong revenue, gross margin, and gross profit results. 
• Work cross-functionally with representatives from product, finance, support, and services teams to execute renewals and drive DBNE
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
• Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn 
• Work closely with marketing teams to align on messaging and campaigns
• As a Digital Sales Representative you will live the Twilio Magic values:
  • BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
  • WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
  • EMPOWER OTHERS: Work diligently with cross-functional internal teams  (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
  • DON'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple projects/deals at the same tim

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2 years closing experience or 1+ years closing experience at a SaaS or CPaas company, with a record of top performance
• Demonstrated track record of managing business forecasts and financial models. 
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Entrepreneurial mindset with appetite to define processes and build programs.
• Record of delivering revenue and gross profit results
• Excellent verbal and written communication skills.   

Location

This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont: $36.01/hr - $45.01/hr.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $38.01/hr - $47.52/hr.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $40.02/hr - $50.02/hr.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role will be accepted on an ongoing basis.

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive 4!

About the job

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As an Associate Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.  

Responsibilities

In this role, you’ll:

• Manage and expand some of our most important Regulated Verticals customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models. 
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience

Location

• This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until May 15, 2026, but may change based on business needs. 

See yourself at Twilio

Join the team as Twilio’s next Senior Manager - Strat Accounts, RoA.

About the job

This position is needed to lead our Strategic Accounts team. This person will lead, mentor, and scale a high-performing team of full-cycle account executives, who are passionate about working with large clients across Rest of Asia (RoA) - The ideal candidate will lead relationships with our largest customers who consume our messaging, voice, platform email and customer data platform services. You will be directly responsible for protecting and growing Twilio’s business across your assigned customers As a leader, you will drive along with your team highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you’ll:

• Talk with potential strategic customers, where you spend time learning about their needs, and then through consultation, develop a strategic plan to help their service thrive through the use of Twilio’s communication and segment platform.  
• Success in leading and building high-performing enterprise sales teams. Understand how to manage your team to deliver more than they may think is possible.
• Comfortable allowing your team to be Owners of their own business. Sometimes this means giving them autonomy and trusting their decisions, but stepping in and coaching when needed.
• Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner with and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Security, Marketing, Product) to efficiently navigate complex sales cycles
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of experience with 4 years in building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for all major accounts in the region.
• Consistent track record of exceeding revenue targets & business objectives.
• Industry experience in selling CPaaS or SaaS and managing complex sales negotiations.
• Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.
• A self-starter who can work with minimal supervision to drive results.
• Comfortable with ambiguity and working cross-functionally in a high growth business landscape.
• BA/BS degree or equivalent required. MBA a plus (not required)  

Desired:

• Excellent written and verbal communication skills and strong executive presence.
• Ability to influence and build effective working relationships with all levels of the organisation.
• Proficiency in a local APAC language would be beneficial.
• Energy and enthusiasm with a willingness to travel.

Location

This role will be remote, and based in Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as our next Senior Strategic Account Executive

About the job

Reporting to the RVP, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on North Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you’ll:

• Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce and fintech companies.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• • • More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. 
    • Experience in supporting Chinese territories with coverage of DeFi (cryptocurrency) enterprises.
    • Accountable for relationship management, cross sells, upsells and solutions consulting.
    • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
    • Analytical account development strategy based on using data to find opportunities and prove value.
    • Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC.
    • Entrepreneurial mindset with appetite to define processes and build programs.
    • Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in North Asia (Hong Kong & China).
    • Bachelor’s Degree or equivalent years of experience.
    • Fluency in Mandarin (speaking and writing) is desired to work with the Chinese customers

Desired:

• A Bachelor’s degree or equivalent experience
• CDP & CPaaS experience is highly desirable
• Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience
• An understanding of the customer experience (CDP + CPaaS) business model
• Experience managing High Tech Chinese enterprises, including DeFi & cryptocurrency

Location

 This role will be remote, based in Singapore

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as our next New Business Account Executive.

About the job

As a New Business Account Executive, within our Global Sales organization, you will be responsible for prospecting, solution selling and closing new business opportunities across the entire Twilio platform. In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies..You will drive profitable revenue growth by making multi-product selling the default sales motion. This role is highly cross functional, with deep integration with Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams.

Responsibilities

In this role, you’ll:

• Be responsible for new customer acquisition across the full Twilio portfolio, while being assigned a quota for iACV (incremental Account Contract Value)

• Own highly analytical and consultative sales cycles to move past transactional vendor relationships and help customers unlock value seamlessly across our portfolio.
• Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth. 
• Work with customers across assigned verticals and regions  to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals.
•  Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform.
• Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
• Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities.
• Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans.
• Act as the voice of the customer to Twilio’s product and carrier relations teams.  
• Establish yourself as a subject matter expert in the unified communications and data platform industry.
• Establish yourself as a subject matter expert in the vertical industries you are focused on leveraging deep technical expertise to lead complex, multi-product digital initiatives.
• Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio.
• Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

Demonstrated track record of selling and closing in the cloud communications and customer data platform market, with a focus on driving multi product adoption. Specific requirements:

• • Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers.
  • Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships.
  • Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth.  Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions.
  • Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value.
  • Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement.
  • Demonstrated track record of managing business forecasts and financial models 
  • Entrepreneurial mindset with appetite to define process and build programs
  • Record of delivering market driven results, especially to scale and enterprise customers
  • Excellent verbal and written communication skills (English)
  • Bachelor’s Degree or equivalent years of experience

Desired:

• Deep experience working in CPaaS, Data Platforms or global communications platforms.
• Domain expertise from a highly quantitative industry such as Retail, eCommerce, DevOps, Fintech, Insurance, advertising optimization, banking, or security or Software, SaaS, CPaas or PaaS selling experience.

Location

This role will be remote, based in Singapore

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, More than 30% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.