Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Global Business Services’ (GBS) Business Practices team establishes and manages policies and processes for the GTM motion, including deal policy, approval and revenue contracting processes, and other deal related operations (e.g. misbilling, deal support models, etc). The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations. This role sits within Global Business Practices’ Business Practices team, responsible for establishing, managing, and improving policies and processes to improve deal quality and velocity for Stripe.

What you’ll do

Our Business Practices Program Managers are focused on solving GTM’s deal lifecycle challenges to create scalable and efficient deal policies and processes in support of commercial activities. We are looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement.  The ideal candidate will: (1) have deal policy and process background working at a hypergrowth technology/GTM org, (2) have superior communication skills to work across senior stakeholders across different functions, and (3) thrive when solving complex problems with limited oversight & incomplete data. 

Responsibilities

• Be accountable for building and driving large-scale deal lifecycle transformation program changes end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Design and scale a global delivery model by effectively managing and integrating offshore teams; ensure seamless operational continuity through rigorous performance standards, cultural alignment, and optimized hand-off protocols.
• Establish and maintain a gold-standard documentation ecosystem, ensuring all program methodologies, process maps, and strategic playbooks are accurate, accessible, and continuously updated to support organizational knowledge and scalability.
• Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to proactively identify deal lifecycle improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology
• Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
• Make exec level recommendations and drive decisions, where necessary

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end
• Experience with deal management processes, deal process related root cause analysis, and commercial agreements
• 7+ years of experience in program management, business operations, management consulting or a related discipline
• Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
• The ability to diagnose, simplify and structure problems and solutions while having command of “the details”
• Enthusiastic “roll up your sleeves” mentality 
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness.
• Comfort with Excel and/or Google Sheet for analyzing large datasets
• Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools

Preferred qualifications

• Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
• Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
• You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
• Prior experience with payments and/or SaaS 

• This is a fixed-term contract opening until the end of 2026**

About the role

Lead the delivery of HR compliance and policy frameworks across the organisation, ensuring alignment with employment legislation and regulatory requirements. The role will focus on building strong compliance foundations across the employee lifecycle, enabling the business to operate confidently while proactively managing risk.

You will report to the Global Head of HR and work closely with the following stakeholders:

• Head of Corporate Services
• Chief Compliance Officer
• Deputy General Counsel
• HR Leadership Team
• Regional HR Leads

Scope & Impact

• Global remit across multiple jurisdictions
• Direct impact on organisational risk, governance, and reputation
• Supports delivery of HRLT priorities and compliance strategy
• Builds foundational HR compliance capability across the organisation

Key responsibilities

• Deliver HR compliance across the employee lifecycle, ensuring alignment with employment legislation and regulatory requirements (e.g. ERA, legislative change, data protection, SOX).
• Lead the development and implementation of HR policies and standards, ensuring consistency across regions while reflecting local requirements.
• Proactively identify and manage compliance risks, including horizon scanning for legislative and regulatory change.
• Act as a key interface between HR, Legal, and Compliance, ensuring aligned and practical approaches to risk management.
• Embed compliant practices into HR and manager activity, providing clear guidance, training, and tools.
• Oversee compliance monitoring, reporting, and audit activity, providing clear visibility of risks and areas for action.

Skills & Experience

• Strong experience in HR compliance, employment law, or HR risk/governance.
• Solid understanding of employment legislation and regulatory environments (UK essential, US desirable).
• Experience developing and implementing HR policies and frameworks in a global organization.
• Ability to translate complex regulation into practical, business-friendly HR solutions.
• Strong stakeholder management across HR, Legal, and Compliance.
• Comfortable operating in a matrixed, multi-jurisdictional environment.

About us

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-HYBRID

Belfast Peugeot 
Contract Type: Permanent, full-time
Salary: Competitive Basic Salary + Bonus opportunity! 
Hours: 44 Hours per week

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the Franchise Sales Manager. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Buying Programs Strategy & Operations Team

Okta’s Buying Programs Strategy & Operations team is responsible for closing complex commercial contracts by providing Sales teams with business process and policy insights, as well as strategic and operational support. 

The team sits within the broader Go-To-Market Strategy and Operations organization, which drives strategy through execution for Okta’s durable growth. As a member of GTM S&O, you will have the opportunity to learn about and contribute to Okta's business from all angles, including standardizing policies and systems to scale operations as well as collaborating with product teams to roll out new offerings.

The Manager, Deal Strategy Opportunity

In this role, your primary function will be to strategically and effectively model and structure non-standard proposals and contracts that mutually benefit Okta and its Customers in EMEA. You will be well-positioned as the “pulse” of the business and strategic adviser to the Sales organization. If you have a successful track record of thriving in ambiguity within a rapidly growing environment and solving complex problems, this is your role. 

What you’ll be doing 

Serve as an expert on deal structuring, pricing, commercial terms, processes, and policiesEnsure all non-standard commercial terms are reviewed, approved, and documented correctly in accordance with Revenue Operations requirementsStrategize with Sales and internal stakeholders, including Accounting, Revenue Operations, Legal, Compliance, and Product to structure and position complex dealsProvide Revenue Operations and Accounting teams with context and clarification on complex deal structures and metric treatment related to booking, invoicing, internal reporting, etc.

• Collaborate with and provide guidance and deal insights to cross-functional teams to drive change and proactively design solutions to solve complex problems
• Maintain a holistic view of a deal during contract negotiations; driving internal stakeholder discussions and resolution on customer concerns or key business issues that arise during negotiation
• Build scalable and efficient processes to operationalize excellence to ensure timely and accurate closure of deals
• Identify deal trends and develop and implement best practices with a data-driven mentality
• Partner with sales leadership to identify areas of opportunity and provide detailed insights into the business

What you’ll bring to the role

• Minimum 5 years of Sales support experience in the technology industry with at least 3 years experience in a Deal Desk role
• A willingness to enforce deal governance and compliance policies with a thorough understanding of the SaaS revenue model and reporting 
• Demonstrated project management experience or participation in process improvement efforts
• Excellent communication skills, written & verbal, with the ability to explain complex concepts clearly and effectively across all levels of the organization
• Proven performance in negotiating and closing large enterprise SaaS agreements 
• Aptitude in prioritizing, maintaining attention to detail, and producing timely and quality work under high pressure and tight deadlines with the capacity to lead and engage in multiple initiatives at the same time
• Strong research, analytical, and problem-solving competencies with a growth mindset
• Proficiency in Salesforce and Google Workspace is required with intermediate knowledge of Excel and Tableau preferred

#LI-Hybrid

#LI-IGP12079

Lead Contract Manager, Strategic Accounts (Spanish & Italian)

• HUB Level: 6

• Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for HubSpot’s highest-paying and Lighthouse customers.

You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.

What You’ll Do

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes

• Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value

• Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity

• Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency

• Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes

• Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership

• Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success

• Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

What You’ll Bring

Required Qualifications

• Fluency in Spanish, Italian and English

• 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role

• Experience managing complex contracts and partnering closely with Legal teams

• Proven success working with large, enterprise organizations (200+ employees)

• Strong negotiation skills with a growth-oriented, value-based approach

• Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics

• Excellent written and verbal communication skills, including leading customer conversations with confidence

• Strong prioritization, organizational skills, and attention to detail in complex environments

• Ability to operate autonomously and strategically in a fast-paced setting

• Experience partnering with senior internal and external stakeholders

• Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

• Experience mentoring or informally leading peers without direct management responsibility

• Familiarity with SaaS economics and commercial models

Lead Contract Manager, Strategic Accounts (Spanish & Italian)

• HUB Level: 6

• Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for HubSpot’s highest-paying and Lighthouse customers.

You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.

What You’ll Do

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes

• Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value

• Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity

• Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency

• Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes

• Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership

• Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success

• Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

What You’ll Bring

Required Qualifications

• Fluency in Spanish, Italian and English

• 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role

• Experience managing complex contracts and partnering closely with Legal teams

• Proven success working with large, enterprise organizations (200+ employees)

• Strong negotiation skills with a growth-oriented, value-based approach

• Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics

• Excellent written and verbal communication skills, including leading customer conversations with confidence

• Strong prioritization, organizational skills, and attention to detail in complex environments

• Ability to operate autonomously and strategically in a fast-paced setting

• Experience partnering with senior internal and external stakeholders

• Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

• Experience mentoring or informally leading peers without direct management responsibility

• Familiarity with SaaS economics and commercial models

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

This role is available for all work preferences @home @flex @office in UK.

In this role, you’ll get to:

• Own customer contract processes and renewals.
• Collaborate with sales representatives, customer success managers, and management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the renewal management organization by providing feedback and piloting new processes and playbooks.
• Engage multiple customers via phone calls – scheduled and ad hoc – daily to ensure they are maximizing the value from their investment in HubSpot. Call target in place of 42 a month.

We are looking for people who:

• Fluency in English and Dutch
• Have experience with customer service and contract management
• Have negotiation or sales experience
• Have prior account management and/or customer retention experience
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have healthy negotiation and interpersonal problem-solving skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion.

As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

This role is available for all work preferences @home @flex @office in Ireland

In this role, you’ll get to:

• Own customer contract processes and renewals.
• Collaborate with sales representatives, customer success managers, and management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the renewal management organization by providing feedback and piloting new processes and playbooks.
• Engage multiple customers via phone calls – scheduled and ad hoc – daily to ensure they are maximizing the value from their investment in HubSpot. Call target in place of 42 a month.

We are looking for people who:

• Fluency in English an Dutch
• Have experience with customer service and contract management
• Have negotiation or sales experience
• Have prior account management and/or customer retention experience
• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have healthy negotiation and interpersonal problem-solving skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion.

In 2009, Riot released its debut title League of Legends and has since gone on to become the most played PC game in the world and a key driver of the dramatic growth of e-sports. At the core is the Global Content Services team, the group responsible for operating the major League of Legends, Valorant, and Wild Rift competitive international tournaments, defining global policies for the sport, driving global narratives, and providing services to our regional leagues. Our vision is to bring joy to billions of fans around the world by fostering a thriving global sport ecosystem. That’s where you come in.

Production Accountants at Riot are responsible for processing and managing the financial data related to live events (e.g., esports) and other production related projects.

Reporting to the Sr Manager, Production Finance, you will join our Global Content Services team to support live events and production related projects with cost management, tracking, and budget reconciliation.

This is a 6 month contract role and will help support upcoming esports events this role can be based from Dublin or London.

Responsibilities:

• Partner with Line Producers, Production Managers, vendors, and other Riot teams to ensure accurate maintenance of forecasting, tracking, and reporting of production budgets.
• Track and categorize invoices and production costs using our production chart of accounts, providing accurate actuals and forecast updates.
• Create and distribute cost reports on a timely and regular basis.
• Create and distribute weekly/monthly/quarterly financial reports and updates on a timely and regular basis. 
• Identify and flag potential areas for budgetary risk or opportunity.
• Calculate/update cash flow pacing.
• Work with Riot’s purchasing team to set up vendors in our purchasing systems, request contracts, and issue invoices.
• Work with vendors and our Accounts Payable team to ensure Purchase Orders are paid in a timely manner.
• Ad-hoc reporting and analysis.

Required Qualifications:

• 5+ years of production accounting and/or finance experience.
• Strong ability to prioritize, be proactive, and be detail oriented.
• Proficient in the Google ecosystem (e.g., drive, docs, sheets).
• Experience with media budgeting software (e.g., move magic, media web, and showbiz).
• Handle confidential and sensitive information with a high degree of discretion.

Desired Qualifications:

• 8+ years of production accounting and/or finance experience.
• Former experience as a line producer.
• Experience in processing payroll and labor laws.
• Bachelor’s degree in finance, accounting or business-related field.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision making that prioritizes your fellow Rioters.  Being a dedicated fan of games is not necessary for this position.

🙌🏼 What you will be doing

We are looking for a remote fixed term Management Accountant who will support the Finance team at Ramp in delivering accurate and timely financial deliverables and support compliance with local and international statutory requirements. The role requires a thorough individual who is driven to deliver high-quality deliverables, working collaboratively across teams and, at times, independently. This is a fixed term contract for an initial 6 months.

🧩 What you will be working on

• Ensuring accurate and timely reporting of month-end accounts
• Monitoring and managing group-wide cash flow
• Performing reconciliations and preparing accounting entries
• Overseeing compliance with all tax, statutory, and regulatory requirements
• Meeting both individual and finance team objectives
• Liaising with local and group auditors to satisfy audit requests
• Reviewing the work of the AP Manager and supervising the Group’s accounts payable process
• Supporting ad hoc requests from the Group Head of Finance

🤟🏻 What you will bring:

• Good knowledge of Polish accounting, tax, and statutory requirements
• Good knowledge of accounting systems, Microsoft Office, and Google Workspace
• Strong problem-solving skills to address key control and reconciliation tasks
• Experience with automation and systems implementation
• Proficiency in English, with the ability to work in a multinational team
• A high level of ownership and independence

Nice to have:

• Full or partial accountancy qualification (e.g. ACCA, CIMA)
• Knowledge of NetSuite, US GAAP, UK GAAP, and IFRS
• Can speak in both Polish and English (not a deal breaker)

🪄 What’s in it for you?

💸 Competitive salary

• Zero-fee crypto purchases via on-ramp!
• 19,000 - 21,500 PLN on a fixed term Employment Contract

🩺 Health & wellbeing

• Private medical care package
• Gym pass for you and your partner
• Dedicated time off for yearly health check-ups

🧠 Development & Growth

• Self-development and conference budget
• Language lessons
• Internal workshops and activities supporting growth and mental health

🏢 Great working environment

• The role is and can be remote, but we also have modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team
• The best laptops and kit to work on
• Internal Tech meetups on-site & online
• Team socials funded by us

💡Our Interview Process

About the Role: 

Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.

Team Dynamics:

You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.

Your Impact:

• By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey
• By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs)
• By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth.
• By serving as the Wrike subject matter expert (SME) in providing guidance and addressing challenges on work management to customers
• By being a Team Player. You’ll be collaborating with multiple teams on a regular basis (Sales, Professional Services, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• By monitoring your entire book of business and work towards targets, leveraging key account metrics to identify areas of opportunity as well as managing churn avoidance.
• By maintaining and leveraging our Customer Success Management platform to maintain detailed customer centric actions and communication plans
• By leading end-to-end Success Plan execution, connecting customer objectives to measurable outcomes, and holding accountability for delivering and evidencing value over time.

This is an 18-month contract position for a maternity cover 

Your Qualifications: 

• Full fluency in English and German 
•  2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
• Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
• Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership.
• Knowledge and hands-on experience in project management, business process redesign, and change management.
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
• Willing to dive into technical details of a product to understand it thoroughly

Standout Qualities: 

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable
• A strong team player attitude
• Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
• A creative and innovative approach

Why Join Wrike? 

• 25 calendar days of paid vacation
• Parental Leave: 26 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Bike-to-Work Scheme
• Health Insurance (Employees + Dependents)
• Life Insurance
• Income Protection
• Pension Scheme

The Senior Account Manager is responsible for meeting or exceeding expectations for unit and revenue retention among the TKWW WeddingPro (vendor) base. In this role, you will develop a consultative relationship with a set of accounts, maintaining and growing those partnerships. Your goal is to provide proactive coaching and development regarding TKWW services to help paying vendors stay on track and see success with our platforms and services, ultimately meeting and exceeding business goals.

RESPONSIBILITIES

• Consultative Partnership: Build relationships with key vendor contacts and consult proactively with vendors in the SMB/Mid-Market space on how to achieve results with TKWW products, including storefront content and lead response cadence.
• Revenue & Retention Management: Maintain ownership and accountability of a regional/territory-based book of business to achieve monthly ACV targets.
• Direct Retention: Directly own vendor retention by managing manual and auto-renewals, and handling saves for both obvious and subtle requests to cancel or downgrade.
• Vendor Advocacy: Champion vendor sentiment by conducting proactive outreach and acting as the “voice of the vendor” to help leadership improve vendor satisfaction and long-term LTV.
• Strategy & Communication: Contribute to the redesign of vendor communication flows and email strategy as a Subject Matter Expert (SME).
• Onboarding & Performance: Conduct assigned account onboarding to set new vendors up for immediate success while remaining 100% compliant with all data, record-keeping, and reporting requests.
• Technical Leadership: Act as the primary point of contact for new hires and the go-to resource for technical issues and product-related queries. Cross-Functional Collaboration: Work with various teams to support strategic initiatives, resolve complex vendor issues, and drive operational improvements.

SUCCESSFUL ACCOUNT MANAGERS HAVE Experience:

• 5+ years of experience in a consultative renewal, retention, expansion, or cancellation role within a SaaS or similar environment. 
• Proven Performance: Ability to articulate consistent and proven performance against revenue goals and customer performance targets.
• Account Management: Experience owning a smaller, higher revenue/higher impact book of business and comfort with direct accountability for customer outcomes.
• Influencing Skills: Proven influencing and problem-solving skills, with the ability to get customers to “yes” in multiple situations using multiple tools.
• Communication: Excellent written, verbal, and virtual/in-person communication and presentation skills.
• Technical Proficiency: Proficient in Salesforce, Google Suite, and Gong.ai to track interactions, optimize outreach, and improve retention.
• Analytical Skills: Quantitative and analytical skills, including the ability to walk vendors through data/analytics.
• Working Hours: This role requires working US Eastern hours

 #LI-Hybrid

THE ROLE

Lead the strategic execution of our international revenue (IR) and accounts receivable (AR) operations, serving as a critical partner within the Order to Cash organization. You will bridge the gap between technical accounting compliance and commercial strategy, advising cross-functional teams on complex global deal structures and revenue recognition. As a strategic leader, you will drive operational excellence, oversee statutory reporting, and champion automation initiatives to scale our global financial processes.

WHAT YOU’LL DO

• GTM & Technical Advisory: Partner with regional Deal Desk and Sales teams to evaluate contract structures, providing clear guidance on ASC 606 compliance and ensuring new business models are integrated seamlessly into our global framework.
• Operational Revenue Leadership: Lead the international revenue close and AR accounting processes, ensuring the highest standards of accuracy in reporting, reconciliations, and intercompany eliminations across multiple jurisdictions.
• Strategic FP&A Partnership: Collaborate closely with FP&A and Treasury to provide highly accurate revenue analytics and forecasts for deferred revenue, RPO, and cash collections, directly influencing global business decision-making.
• Audit & Control Management: Drive the execution of SOX controls and coordinate international statutory audits, delivering precise documentation and proactive insights to internal and external auditors to ensure global compliance.
• AI & Automation Transformation: Champion the deployment of AI-powered tools and intelligent automation to streamline contract reviews and anomaly detection, moving the function toward a data-driven, automated future.

WHAT YOU BRING

• Deep Technical Proficiency: Robust knowledge of ASC 606 within the technology sector, with specific experience managing revenue across SaaS, hardware, and hybrid business models.
• Global Accounting & Statutory Knowledge: Solid understanding of international accounting principles and the complexities of multi-entity consolidations and statutory reporting requirements across different regions.
• Systems & Digital Fluency: Practical experience with enterprise-grade ERPs (like SAP or NetSuite) and a proactive mindset toward adopting machine learning and automation tools to enhance financial workflows.
• Collaborative Leadership: Proven experience managing accounting professionals and the ability to partner effectively across Finance, IT, and GTM functions to solve complex operational challenges.

We are primarily an in-office environment, and therefore, you will be expected to work from the Dublin, Staines or Prague office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI ON-SITE

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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The Opportunity

We are seeking an experienced EMEA Benefits Manager to oversee and optimize our regional benefit programs. Based in Dublin and reporting to our US-based leadership, you will lead the implementation, day-to-day administration, and compliance of Okta's Total Rewards offerings across the EMEA region.

The ideal candidate is a data-driven problem solver with strong business acumen, capable of translating complex data into financial projections and actionable strategy. You must be an execution-focused leader who excels at managing multiple deadlines, building cross-functional relationships, and influencing stakeholders at all levels of a global, matrixed organization.

What you’ll be doing

• Deep Regional Expertise: Serve as the subject matter expert for complex, region-specific programs, particularly focusing on pension governance, healthcare trusts, and employee councils across EMEA.
• Vendor Procurement & Governance: Own the full vendor lifecycle for regional insurance carriers, brokers, and third-party administrators. Lead comprehensive onboarding, overseeing contract negotiations, security protocols, and data privacy reviews, while driving ongoing accountability through SLAs and Quarterly Business Reviews (QBRs).
• Strategic Administration & Integration: Manage the end-to-end administration of health, retirement, and wellbeing initiatives. Drive seamless data exchange between vendors, payroll, and internal HR platforms to minimize administrative friction and maximize data integrity.
• Compliance, Risk & Benchmarking: Proactively monitor the EMEA regulatory landscape and conduct regular audits to ensure strict compliance with local laws. Conduct regional market research to ensure offerings remain highly competitive.
• Cross-Functional Partnership: Partner closely with EMEA Payroll, People Operations (POPS), Finance, and Legal to ensure flawless program delivery, accurate taxation, and cohesive alignment across G&A functions.
• Data & AI Integration: Utilize Workday and ServiceNow to track and report on key metrics. Leverage AI tools to analyze plan utilization, forecast costs, and personalize employee communication.
• Program Evolution: Challenge the status quo to streamline administrative burdens. Document, implement, and automate processes in close partnership with the People Operations team.
• Employee Experience & Escalations: Act as the highest level of regional escalation for complex benefits inquiries, ensuring a high-touch, empathetic, and seamless experience for Okta employees.
• Communication & Education: Act as a subject matter expert for the People & Places community, managers, and employees, ensuring clear, effective delivery of benefit updates and educational resources.
• Global Strategy Alignment: Maintain the team’s global project portfolio via SmartSheets and assist with overarching global rewards strategy initiatives as required, ensuring EMEA is represented in global design.

What you’ll bring to the role

• Experience: Degree in a related discipline with 8+ years of experience in a regional Benefits role within a multinational environment.
• EMEA Expertise: In-depth knowledge of complex benefits regulations, labor laws, and tax compliance across the EMEA region.
• Analytical & Financial Rigor: A metrics-focused mindset with the ability to interpret quantitative/qualitative data, project financial impacts, and translate insights into actionable business recommendations.
• Execution & Project Management: Highly execution-driven with the ability to manage multiple, deadline-focused initiatives with high precision and autonomy in a dynamic, fast-paced environment.
• Relationship Building & Influence: A track record of building trust across a matrixed organization, with the communication skills to present information effectively and influence diverse stakeholders at all levels.
• Technical Proficiency: Strong command of Google Workspace and Workday, AI tools (i.e. Gemini, Notebook LM).

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The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth.

As a Customer Success Manager (CSM) on the German Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth. 

This position is available for our Dublin or Berlin offices, or remotely/flex from Ireland or Germany. 

In this role, you will:

• Oversee the customer experience for a portfolio of 30-40 enterprise-level, high-value accounts with the goals of retention and growth.
• Build and foster deep relationships at all levels of the customer organisation, multi-tasking with customers to ensure alignment with their business goals and use cases and develop long-term partnerships.
• Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases and maximize their ROI with HubSpot. 
• Partner with multiple internal cross-functional teams (Sales, Marketing, Product, Contract Management, and HubSpot executive leadership) to develop and execute success plans that align stakeholders on growth strategies and risk mitigation.
• Create and deliver Executive Business Reviews, presentations and strategic consultations to align on goals, priorities, growth opportunities, and overall business vision to support optimal adoption of the HubSpot platform.
• Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives - all while demonstrating resilience and perseverance in the face of setbacks or slow progress.
• Travel onsite to deliver strategic consulting engagements if needed, usually around 2-3 times yearly.
• Demonstrate a sustained, significant, and quantifiable impact on the business in the areas of program development, team growth and/or people development. 

A personal investment in helping customers succeed.

• Fluency in written and spoken German
• Experience working with large organizations (200+ employees)
• Experience managing a minimum of $8-10M ARR
• A proven track record of measurably impacting customer results through creative problem-solving, strategic consulting, and change management. Experience in doing this with SaaS platforms is desired but not required. 
• Exceptionally strong communication and relationship-building skills, with the ability to multithread across stakeholders and deliver compelling executive-level presentations. 
• Comfortability with navigating change.
• Project management expertise, including planning and executing strategic initiatives.
• Experience with risk management, account retention, and renewal strategies.
• An autonomous, proactive approach to identifying challenges and creatively solving them collaboratively.
• Experience as a Senior CSM, Senior Account Management or with strategic partnerships. 
• Experience working with VP+ or C-suite decision-makers. 
• Curious and comfortable adapting to new technologies, utilizing and staying up to date with AI

This role is based in Dublin.

As a Senior Manager of the Scaled Contract Management team, you will be responsible for managing, coaching, training and hiring the 5 teams that support our customers across EMEA and APAC. The Contract Management organization is responsible for helping customers navigate all of their billing, contract, and renewal inquiries, helping to both save and grow our customer’s relationship with HubSpot. 

The mission of the Scaled Contract Management team is to help HubSpot customers grow better by increasing their usage of HubSpot and delivering delightful renewals, all at scale. As a Senior Manager on our Scaled Contract Management Team, you’ll lead a team of Scaled Contract Managers (CMs) who blend consultative customer success work with contract and renewal management in a high-volume, digital-first environment. Your teams identify at-risk customers early, drive product adoption and value realization, and manage commercial outcomes through to renewal.

As our scaled customer base continues to grow, the CM team is tasked with creating the optimal path to helping customers grow through both their contract terms and the use of HubSpot’s software platform, while ensuring their growth strategy is sustainable into the future.

We’re responsible for 100k customers including lots of SMBs who need our help and guidance. With a large segment of customers to support and ambitious goals, we are looking for a leader who excels at change management, can deliver results in a fast-paced and AI-enabled environment, and one who can drive operational excellence even in times of ambiguity. 

In this role, you’ll get to:

• Lead a large organization consisting of 5 Managers and 50 ICs, who are responsible for overseeing and processing any contract and billing questions for Scaled customers in EMEA and APAC.
• Serve as a strong leader and mentor in the greater Scaled Contract Management space.
• Work with other leaders in Scaled Customer Success, Operations, and Marketing to create and implement strategic plays across the organization that drive results.
• Build strong working relationships with other managers, directors, and executives across the business.
• Manage goal setting, career development, and performance management of your team. 
• Analyze customer and performance data to make informed decisions about operational and procedural changes.
• Serve as a coach and a leader, helping to develop the skills of your managers and individual contributors so they are able to achieve their metrics and career goals.
• Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired.

We're looking for people who have:

• Experience managing Managers and individual contributors
• Passion and commitment for helping customers succeed and grow with HubSpot
• Ability to coach individuals on performance and career development
• Strong analytical skills to identify team trends and patterns to drive results
• Familiarity of the interactions between contracts, terms of service, and legal requirements
• Clear and articulate communication skills with the ability to effectively drive a negotiation
• Familiarity with usage-based risk models, scaled customer management workflows, and/or digital engagement strategies at scale.
• Understanding of Loop marketing, sales, or business operations, and how they connect to customer lifecycle and renewal outcomes.

The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth.

As a Customer Success Manager (CSM) on the German Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth. 

This position is available for our Dublin or Berlin offices, or remotely/flex from Ireland or Germany. 

In this role, you will:

• Oversee the customer experience for a portfolio of 30-40 enterprise-level, high-value accounts with the goals of retention and growth.
• Build and foster deep relationships at all levels of the customer organisation, multi-tasking with customers to ensure alignment with their business goals and use cases and develop long-term partnerships.
• Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases and maximize their ROI with HubSpot. 
• Partner with multiple internal cross-functional teams (Sales, Marketing, Product, Contract Management, and HubSpot executive leadership) to develop and execute success plans that align stakeholders on growth strategies and risk mitigation.
• Create and deliver Executive Business Reviews, presentations and strategic consultations to align on goals, priorities, growth opportunities, and overall business vision to support optimal adoption of the HubSpot platform.
• Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives - all while demonstrating resilience and perseverance in the face of setbacks or slow progress.
• Travel onsite to deliver strategic consulting engagements if needed, usually around 2-3 times yearly.
• Demonstrate a sustained, significant, and quantifiable impact on the business in the areas of program development, team growth and/or people development. 

A personal investment in helping customers succeed.

• Fluency in written and spoken German
• Experience working with large organizations (200+ employees)
• Experience managing a minimum of $8-10M ARR
• A proven track record of measurably impacting customer results through creative problem-solving, strategic consulting, and change management. Experience in doing this with SaaS platforms is desired but not required. 
• Exceptionally strong communication and relationship-building skills, with the ability to multithread across stakeholders and deliver compelling executive-level presentations. 
• Comfortability with navigating change.
• Project management expertise, including planning and executing strategic initiatives.
• Experience with risk management, account retention, and renewal strategies.
• An autonomous, proactive approach to identifying challenges and creatively solving them collaboratively.
• Experience as a Senior CSM, Senior Account Management or with strategic partnerships. 
• Experience working with VP+ or C-suite decision-makers. 
• Curious and comfortable adapting to new technologies, utilizing and staying up to date with AI

Senior Service Advisor – Charles Hurst Belfast, Newtownabbey Kia

Contract Type: Permanent, Full Time 

Salary: Basic Salary £32,000 per annum plus up to £6,000 bonus opportunity

Working Hours: Monday–Thursday 8am–5.30pm, Friday 8am–5pm, Saturday 9am–1pm on a rota basis

Charles Hurst Newtownabbey Kia is seeking an experienced and customer‑focused Senior Service Advisor to join our Aftersales Team. This is a fantastic opportunity for someone who thrives in a fast‑paced environment, enjoys leading by example, and is passionate about delivering an exceptional customer experience.

As a Senior Service Advisor, you will play a key role in the smooth running of our Aftersales operation. You’ll support the wider team, help drive performance, and ensure our customers receive the highest standard of service from the moment they arrive. You will report directly to our Aftersales Manager, who will support your continued development alongside our in‑house brand training and progression pathways.

This is an exciting opportunity for someone ready to take the next step in their career within a respected brand and a supportive team environment.

Responsibilities

• Managing customer bookings for MOTs, servicing, and repair work

• Providing clear advice on warranty coverage and identifying opportunities to upsell additional products or services

• Coordinating with the Aftersales team to schedule work efficiently based on workshop capacity and call volumes

• Handling a high volume of customer interactions across phone, email, and online booking platforms

• Keeping customers updated on progress, turnaround times, and any additional work required

• Maintaining accurate customer records and ensuring all systems are updated promptly

• Supporting junior team members and contributing to a positive, high‑performing service environment

Skills and experience required

• Previous experience as a Service Advisor within the automotive industry, ideally at senior or advanced level

• Strong communication skills with the ability to build rapport quickly

• Confidence in explaining technical information in a clear and customer‑friendly way

• Experience using Kerridge/ADP or similar dealer management systems

• A proactive, organised approach with the ability to work independently and as part of a team

• A genuine passion for customer service and the automotive sector

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need through forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot.

About the role

We are looking for a Senior Product Manager to own and evolve Integrations, the surface that connects every Typeform experience to the tools customers use to run their business.

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. Every response captured can flow into a CRM, a marketing tool, a database, a chat, or a spreadsheet, wherever the next step happens. That layer needs to be deep, dependable, and easy to extend, at the scale of 500 million responses a year for 150,000 businesses across the long tail of tools they rely on. It has to be reliable, observable, secure, and able to scale as customer stacks become more sophisticated.

In this role, you will own Integrations end to end. You will evolve the platform while partnering with Automations and Typeform AI to make the integrations layer the substrate for both customer configured and agentic workflows.

Your work will define how Typeform plugs into the rest of the SaaS world for tens of thousands of customers, and how AI agents take action through it.

About the team

The Integrations team owns the layer that connects Typeform to the broader SaaS ecosystem: the connectors, auth flows, the action catalog, and the partner experience that makes it all work. Hundreds of millions of integration calls flow through this surface every year.

The team sits inside the Workflow Automations group alongside Automations, and works closely with Data Capture upstream, as well as with the Partnerships team and external partners across the long tail of tools customers rely on.

Things you will do

• Own both data out and data in integrations end to end, and drive the strategy in line with the Workflow Automations group vision and priorities
• Build and maintain traditional API integrations, as well as agentic MCP based integrations
• Evolve the platform so customers, partners, and agents can build on it with confidence
• Deepen priority integrations, the ones that move the most business, and define how new ones are onboarded
• Partner with Automations to make integrations the substrate AI agents act through, without fragmenting the surface
• Set the architectural direction for the integrations platform remit, partnering closely with engineering on the trade offs that come with it
• Define and own the next phase of Integrations, with a clear thesis and quarterly sequencing
• Influence group level decisions through compelling storytelling and strategic framing
• Monitor competitors, market trends, and shifts in customer expectations, including the fast moving AI landscape, to identify opportunities and guide strategy
• Work cross functionally with engineering, design, research, marketing, customer success, sales, and Partnerships to align on priorities and technical direction
• Leverage AI tools to accelerate discovery, analysis, documentation, and decision making

What you already bring to the table

• A strategic thinker with strong product instincts and high ownership
• Platform PM experience with real depth; you have built or shipped integration platforms, connector frameworks, or developer facing surfaces, and understand what it takes to scale them
• Deep familiarity with developer facing surfaces, including APIs, webhooks, SDKs, OAuth and auth flows, and event systems
• Familiarity with agents, LLMs, context management, and RAG
• An understanding of how integrations underpin workflow automation and agentic action, alongside a strong point of view on the platform shift happening across both
• An AI native mindset; you actively build with LLMs, agents, and tool use frameworks, and treat AI fluency as a core multiplier rather than a buzzword
• Technical depth and comfort engaging with engineers on the underlying mechanics of an integrations product, including auth flows, connector architecture, rate limiting, retries, and event flows, not just the abstraction layer
• Comfort with technical trade off discussions around reliability, observability, performance, and partner contract changes
• Strong product sense and the ability to identify what makes an integrations surface feel reliable, deep, and effortless
• A customer first mindset with strong discovery and validation skills; able to pair early customer signals with data to test ideas quickly
• Strong storytelling and strategic framing skills; able to align and influence cross functional teams and leadership through clarity and narrative
• A strong triad collaborator who builds solid relationships with engineering and design, and leads through influence
• High agency and a proactive mindset
• Strong product craft, including writing clear specifications and managing complex cross team initiatives
• A data driven approach to decision making and prioritisation; able to define the measurement model for the Integrations surface without relying on a data analyst for every question
• Comfort operating in ambiguous environments and defining direction where none exists
• Experience working in distributed and remote teams, with the ability to maintain alignment and momentum asynchronously
• A mindset of continuous learning, improvement, and collaboration

Nice to have

• Experience shipping integration platforms or iPaaS products such as Zapier, Make, Workato, Tray.io, or n8n
• Experience as a PM on a third party integrations surface inside a horizontal SaaS ecosystem such as Slack, HubSpot, Salesforce, or Notion
• Experience designing developer platforms, including SDKs, developer portals, marketplaces, and partner programs
• Experience launching an LLM powered or agentic feature where integrations were the action surface
• Experience working with external partners and partner business development teams

This is where you will make an impact

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. You will own the layer that connects 150,000 businesses to the hundreds of tools they rely on: the connectors, auth, the action catalog, and the platform that makes it all work.

You will also help lead the shift from manual connections to agentic action, the moment integrations stop being a checkbox and become the substrate every workflow and every agent runs through.

Description

NewsWhip by Sprout Social is looking for a Senior Applied AI/ML Scientist to join its AI, Data and Intelligence Business Unit. 

Why join NewsWhip by Sprout Social’s Data Science and AI team? 

Most LLM applications are wrappers around a chat box. Ours aren't. 

NewsWhip processes the world's news in real time - millions of articles, posts, and signals every day - and turns that firehose into predictive intelligence that journalists, PR leaders, and global brands rely on to make decisions before the news breaks. The interesting problems live everywhere in that pipeline: ambient agents that monitor and enrich content as it flows in, retrieval systems that have to be fast and correct on a corpus that changes by the minute, evaluation frameworks for a domain where hallucination has real-world consequences, and reporting workflows where LLM-generated insights need to stand up to scrutiny by professional analysts.

You'll work at the intersection of product, data, and engineering with the autonomy to make architectural decisions and the support of a company that takes AI quality seriously. If you want to build LLM systems that do more than answer questions - systems that reason, retrieve, enrich, and act across one of the most demanding content domains there is — this is the role.

What you'll do

Build and Ship LLM-Powered Features

• Architect and deliver production agentic workflows — both ambient (background agents that enrich, monitor, summarise, and surface insights across NewsWhip's data continuously) and interactive (user-facing tool-using agents that respond to journalist and PR analyst queries in real time).

• Own the design of LLM-powered content enrichments that feed directly into customer reporting, alerts, and intelligence briefings — turning raw news signals into structured, decision-ready outputs.

• Lead the technical direction for tool-augmented LLM systems, including MCP-compatible services, function-calling patterns, and multi-step reasoning workflows.

• Make architecture-level decisions about when to use retrieval, when to use agents, when to fine-tune, and when a smaller model or classical NLP approach is the right answer.

• Define structured prompting standards, output schemas, and reusable patterns that the wider engineering team can build on.

Drive Quality, Evaluation, and Observability

• Set the bar for how NewsWhip evaluates LLM systems — offline benchmarks, online experimentation, regression detection, and human-in-the-loop review.

• Own guardrails for safety, hallucination reduction, factual grounding, and output consistency in a domain (news and media intelligence) where accuracy is non-negotiable.

• Build observability into every LLM feature: tracing, cost tracking, latency budgets, quality metrics, and drift monitoring.

• Make pragmatic trade-offs between model quality, latency, and cost — and be accountable for them.

Retrieval, Embeddings, and Semantic Infrastructure

• Evolve the embedding and semantic search infrastructure that underpins NewsWhip's intelligence layer, including chunking strategies, hybrid search, and re-ranking.

• Improve retrieval relevance as one component of a broader agentic architecture — not as an end in itself.

Lead Technically and Influence Cross-Functionally

• Partner with Product, and UX  to translate ambiguous AI ideas into shipped features customers actually rely on.

• Lead technical design discussions and represent the AI team in architecture decisions.

• Raise the bar through code review, mentorship, and writing — help less experienced engineers grow into strong AI practitioners.

• Stay close to the frontier: evaluate emerging models, frameworks, and techniques and bring the right ones into the stack.

What you’ll bring

We’re looking for an experienced and highly technical Senior Applied AI/ML Scientist who embraces challenges, practices a growth mindset, and is eager to collaborate with a variety of stakeholders to provide data-driven solutions to business leaders and to NewsWhip’s by Sprout Social customers. 

Minimum Qualifications

• 6+ years of experience building and operating production software systems.

• 2+ years hands-on experience shipping LLM-powered features in real-world applications.

• Strong backend engineering skills (Python preferred). 

• Experience with several of the following:

• Large Language Model APIs (OpenAI, Anthropic, open-weight models, etc.) and transformer-based techniques

• Embedding models and similarity search

• Vector databases (ChromaDB, Pinecone, Weaviate, etc.)

• Prompt engineering and structured output techniques

• LLM evaluation frameworks and automated testing

• LLMOps practices (monitoring, versioning, observability using Langfuse, Datadog, etc.)

• Track record of owning a system end-to-end in production, not just contributing to one.

• Experience making and defending architectural trade-offs (model choice, build vs. buy, latency vs. quality).

• Experience mentoring engineers or leading technical design reviews.

• Experience working closely with Product and UX on feature delivery.

Preferred Qualifications

• Bachelor’s in Data Science, Computer Science, Machine Learning, AI, or a related discipline.

• Experience with AI orchestration frameworks (LangChain, LlamaIndex, LangGraph, etc.).

• Familiarity with Model Context Protocol (MCP) or tool-calling architectures.

• Experience building agentic workflows or tool-using systems.

• Knowledge of semantic search and content retrieval systems.

• Experience with cloud platforms.

• Background in media analytics, content intelligence, or large-scale text processing.

• Experience in startup or high-growth environments.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete onboarding and gain a deep understanding of NewsWhip’s product, data model, and AI roadmap.

• Meet and learn from assigned onboarding resources.

• Set clear expectations and goals with your manager.

• Familiarize yourself with our existing LLM infrastructure, evaluation practices, and vector systems.

• Ship your first meaningful improvement or feature iteration to production.

• Become familiar with our existing features, available data, and best practices.

Within 3 months, you’ll start hitting your stride by:

• Take ownership of a core LLM-powered feature or subsystem.

• Implement measurable improvements to prompt quality, retrieval relevance, or model performance.

• Contribute to improving our AI evaluation and testing strategy.

• Lead at least one technical design discussion related to AI architecture.

Within 6 months, you’ll be making a clear impact through:

• Drive the end-to-end delivery of a significant AI feature from concept to production launch.

• Establish reusable patterns or tooling that improve LLM development velocity and reliability.

• Demonstrate measurable impact on quality metrics (e.g., reduced hallucination rates, improved relevance, latency, or cost efficiency).

Within 12 months, you’ll make this role your own by:

• Be recognized as a go-to expert for LLM systems and applied AI best practices within the team.

• Help shape the longer-term AI architecture and technical roadmap.

• Mentor other engineers on prompt design, evaluation, and AI system reliability.

• Surprise us - propose and deliver AI innovations that meaningfully change how customers use NewsWhip.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Comprehensive Private Health & Dental: 100% premium coverage for you and your eligible dependents through VHI (Health) and DeCare (Dental).

• Pension Scheme: We match your pension contributions 1-to-1 up to 6% of your salary.

• Life & Disability Insurance: 100% paid-for life cover and disability insurance for your peace of mind.

• Generous Paid Time Off: 25 days of leave, plus all public holidays and additional company-wide Rest & Recharge days.

• Paid Parental Leave: We support all growing families with 26 weeks of full pay for birthing parents and 16 weeks of full pay for non-birthing parents. 

• Family & Care Support: Access to subsidized child/eldercare through Care.com.

• Premium Mental Health Support: Full access to Modern Health for you and your dependents, including free coaching, therapy sessions, and digital wellness resources.

• Lifestyle Spending Account (LSA): An annual $700 USD fund to spend on your physical, mental, and financial well-being.

• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.

• Dublin Office Perks: A €18 daily lunch stipend (via Deliveroo) when you work from our Dublin office.

• Commuter Savings: Access to the Tax Saver Commuter/Cycle to Work scheme for tax savings.

• Charitable Giving: A company match for your donations to eligible organizations.

*This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: €90,000 – €123,750 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is € 90,000 – €123,750.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland, we will accommodate you as best as possible. 

If you are based in another location within EMEA, we aren’t able to hire in your location at this time.

#LI-REMOTE

Anaplan is seeking an ENTERPRISE ACCOUNT EXECUTIVE to drive its growth and expand its presence in the Large Enterprise Accounts.

In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan products and how our connected planning solution is ending siloed decision-making. You will help our customers achieve their immediate business goals while setting their business up for the future.

This role will be a catalyst to Anaplan’s continued growth while leading digital transformation. Reporting directly to the RVP of Sales. You will have mostly greenfield accounts. This type of territory requires someone to further build our footprint by hunting and locking in new logo accounts as well as rapidly growing opportunities within the current customer base.

Your Impact

• Engaging with targeted prospects to identify broken business processes and position Anaplan’s unique ability to solve the problem,
• Build Anaplan’s business value throughout the selling engagement. Navigating sophisticated prospect environments to align the prospect around the Anaplan solution,
• Conduct highly effective presentations from Director through SVP and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions,
• Develop customers and own opportunity management start-to-finish across multiple customer targets and functions,
• Apply Anaplan’s value-based selling methodology and tools to run sales processes and accurately forecast business,
• Employ outstanding account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts,
• Perform strategic sales planning, leading to accurate forecasting of the business,
• Work with cross-functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams.

Your Qualifications

• Extensive experience in consultative sales to Fortune 2000 companies, ideally in SaaS solutions (but not required)
• 'Hunter' with a strong growth mindset, motivated by developing new business essential
• Shown success selling into Vice President / Senior Vice President buyers,
• Track record of overachieving sales quota & targets, including demonstrated history of multiple high six-figure annual contract value (ACV) deals (services and/or software),
• Demonstrated network in your industry territory, with a mix of some customers and implementation partners,
• Demonstrated experience with sophisticated partner & internal team organizations,
• Domain understanding (Supply Chain, FP&A, Workforce Planning & Sales) and knowledge of how these functions plan, process work and make decisions,
• Strong, demonstrated opportunity management practices (e.g. sales process, qualification, executive presentation skills, quote presentation and negotiation), and ability to balance multiple (3-5) opportunities at once,
• Business, Finance, Economics, related BS/BA degree or relevant years of experience.

Preferred Skills

• Experience with Outreach, SFDC, LinkedIn Sales Navigator a plus,
• Account Planning experience Altify, MEDDPICC, Miller Heiman

#LI-CC

• Proactively contact vendors to own vendor retention by managing manual and auto renewals, handling and saving, both obvious and subtle requests to cancel or downgrade TKWW services, and comparing and contrasting performance vs competitive products.
• Reactively handle inbound calls and emails from vendors regarding their packages, performance or concerns.
• Meet daily & weekly productivity KPI’s including calls & meetings targets
• Meet a monthly revenue target in line with the client pool expected value retention
• Build strong relationships with vendors, acting as their trusted point of contact
• Handle complaints and issues professionally, calmly and constructively, always focusing on positive outcomes.
• Clearly explain product features, benefits and performance insights to demonstrate ongoing value
• Accurately update CRM records and track activity against targets
• Work closely with your direct team and Manager to meet your monthly group retention targets
• Work closely with wider sales, support and product teams to improve vendor experience

• 1+ year in a sales revenue-responsible role with outcome-based performance expectations.
• Experience in a sales quota or other individual metrics accountability environment
• Sales/renewal/retention/support/cancellation experience in a B2B setting
• Experience managing a large book of business with Accounts across multiple verticals/categories
• Comfortable with direct accountability for individual and team outcomes
• Proven influencing and problem-solving skills. Can get customers to “yes” in multiple situations using multiple tools
• Excellent written and verbal communication skills
• Proven customer service and relationship building skills, including the ability to de-escalate sensitive conversations with customers via phone and email
• Thrives in a high-pace and collaborative team environment 
• Quantitative and analytical skills
• Comfortable with change, ambiguity, and decision-making with incomplete information
• Ability to prioritize and stay organized while balancing inbound client requests/questions and outbound proactive outreach

• Consulting or coaching experience with small, medium-sized businesses
• SaaS, online marketplace, and/or online advertising experience
• Salesforce CRM and reporting

What to Expect: Start Date: April 2026

Please check your inbox (and your spam folder) for all the details and what comes next.

WORK MODEL:

This role is based in our Galway office.  To support onboarding and team integration, you’ll work onsite five days a week for the first 3–6 months. After this initial period, the standard schedule will transition to a hybrid model of two in-office days per week - Monday and Tuesday

#professional-track #LI-Hybrid 

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Sales Development Manager, joining our Sales team and supporting our EMEA based Outbound Sales Development Representatives.

The Sales Development organization fuels Remote's growth by serving two critical business objectives: To generate a predictable pipeline of qualified new business opportunities, and to produce high-caliber talent for internal promotions to other GTM teams.

As the initial point of contact for new customers, we aim to deliver positive and impactful first impressions as we start these new relationships.

What you bring

• Experience leading Sales Development Representatives at a fast growing tech company
• Track record of success driving pipeline through inbound and outbound channels
• Strong sales acumen — experience in a closing role strongly preferred
• Familiarity with a robust tech stack (Salesforce, Outreach, Zoominfo, LeadIQ, and more)
• Passion for hiring, onboarding, and mentoring top talent
• Proven ability to influence cross-functional stakeholders, namely sales and marketing
• Writes and speaks fluent English
• Experience working remotely not required but considered a plus

Key Responsibilities

• Coach Sales Development Representatives to reach outbound pipeline generation goals
• Develop team members to grow new sales skills and level up their current skill set
• Deliver process and content improvements to accelerate SDR effectiveness
• Collaborate with regional Sales Directors, Sales Development Managers and Director of Sales Development to improve quality and quantity of sales pipeline
• Partner with Marketing (Growth) to deliver feedback on MQL quality and new campaign ideas
• Regularly Report on key individual and team metrics to flag areas for improvement
• Hire and onboard new Sales Development Representatives

Practicals

• You'll report to: Director, Sales Development
• Team: Sales
• Location: EMEA
• Start date: As soon as possible
  Fixed Term Contract - 12 months 

Application process

1. Recruiter Interview (30 Minutes)
2. Hiring Manager Interview (60 Minutes)
3. Interview Loop (3 managers) (90 Minutes) 
4. Bar Raiser (30 Minutes) 

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in London or the UK, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Madrid, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in The Netherlands, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Ireland, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

⭐Our Finance team

We are looking for a detailed & collaborative Finance Business Partner (EU) Partner, on a 12-month Fixed Term Contract, to help build and lead forecasting for Monzo’s European entity. We want to bring our Monzo magic to the EU and redefine the way that people interact with money. You will be at the forefront of driving growth and scale in a safe and compliant manner, whilst delivering a delightful experience for our customers.

🔑You’ll play a key role by…

• Taking overall responsibility for the forecasting and analysis for several business areas
• Taking full ownership of annual budget, forecasts and multi year plan for these business areas
• Preparing management information, insights & reporting to senior leadership team, highlighting emerging issues & potential future challenges
• Assisting with the development of various strategic & tactical initiatives
• Working independently and take the initiative to develop relationships and work across the business to help them understand financial perspectives
• Using financial expertise to drive commercial performance through accurate insights and advice
• Making sure financials are managed in line with business plans for both short and long term

🤩We’d love to hear from you if you..

• Have relevant experience within the banking / fintech sector - this is a must have
• Have demonstrable experience in finance business partnering 
• An accountancy qualification or qualified by significant experience
• Hold strong financial modelling (advanced Excel/Google Sheets) experience
• Have great analytical & problem solving skills, with the ability to identify trends, issues and recommend actions 
• Hold good interpersonal & influencing skills, ability to engage across various internal functions to develop, get buy-in and deliver outcomes across teams
• Have the ability to confidently present data in a meaningful and effective way; understanding the needs of the end users and tailoring presentations to their requirements
• Have experience building strong, trusted relationships with stakeholders at all levels
• Have experience building business cases, presenting and debating investment choices
• Demonstrate ability to be hands-on and enjoy supporting colleagues, projects or tasks both big or small
• Have strong attention to detail and organisational skills, able to support with developing new processes and streamlining existing processes to create efficiencies
• Can demonstrable SQL, data analysis experience and experience using forecasting tools

*Please note we cannot provide sponsorship for this position

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌What’s in it for you

💰A salary range of €70,000 - €87,000.

📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week .

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)

📚€1,200 learning budget each year to use on books, training courses and conferences.

🏥Private healthcare scheme

💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%

💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling

🌈 The application journey has 3 key steps

• Introductory video call with recruiter (30mins)
• Initial video call with hiring manager (30 mins)
• A series of technical and behavioural  video interviews with relevant stakeholders (45 - 60 mins each)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated.

#LI-ÉS1

Typeform is fully remote by design. For this role, we can hire candidates based in the UK, Ireland, Germany, Spain or the Netherlands.

About the Team

About the Role

This is a 12-month fixed term contract. We're at an exciting but demanding point in our data platform journey, and we need extra capacity to help us move faster. There's real, meaningful work to do here — and plenty of scope to make your mark.

We're looking for a Data Platform Engineer to contribute to the design, development, and maintenance of our core data infrastructure. You'll work on pipelines, platform tooling, and data quality, helping us scale reliably and build good engineering habits along the way.

You'll report to the Senior Data Platform Manager and collaborate closely with Analytics, Data Science, and Platform Engineering. This is a hands-on role — you'll spend most of your time building, fixing, and improving, with growing opportunities to shape technical decisions as you settle in.

What you’ll do

Platform development & maintenance

• Build and maintain scalable data pipelines for ingestion, transformation, and delivery across the organization
• Contribute to the design and improvement of our data warehouse and lakehouse architecture
• Help consolidate and improve fragmented tooling, replacing manual processes with automated, repeatable solutions
• Support data quality, lineage tracking, and observability across our pipelines
• Work within our CI/CD workflows and contribute to infrastructure-as-code using tools like Terraform

Collaboration & documentation

• Partner with Analytics Engineering, Data Science, and Platform Engineering to understand data needs and deliver reliable platform capabilities
• Document data workflows, ownership guidelines, and engineering decisions to improve team clarity
• Contribute to the development of shared templates, standards, and best practices for pipeline development

Growth & learning

• Deepen your understanding of streaming architectures, data governance, and modern platform patterns
• Work alongside experienced engineers and take on increasing ownership of platform components over time

What you bring

• Solid experience as a data or software engineer working with data pipelines, warehousing, or platform infrastructure
• Hands-on experience with tools like Python, SQL, Terraform, and CI/CD pipelines
• Familiarity with cloud-native data infrastructure and batch or streaming data processing
• A collaborative mindset and the ability to communicate clearly across technical teams
• Comfort working in ambiguous environments where not everything is defined yet

Extra awesome

• Experience with Kafka or similar streaming technologies
• Exposure to data governance frameworks or data quality tooling
• Background in a B2B SaaS or product-led company
• Familiarity with reverse-ETL, data contracts, or event-driven architectures

Showroom Manager – Geely (New Brand Launch)

Hours: 44 hours per week rota basis

Salary: £30,000 - £35,000 plus bonus opportunity! 

Contract Type: Permanent, Full-time

A rare opportunity has arrived to be part of something genuinely exciting. Charles Hurst is proud to welcome Geely, one of the world’s fastest‑growing and most innovative automotive brands, to our portfolio — and we’re looking for a Business Manager who’s ready to help shape its success from day one.

About the Role

This is more than a traditional Business Manager position. You’ll be at the heart of a brand‑new franchise launch, helping to build processes, drive performance, and set the standard for what Geely will represent within Charles Hurst.

You’ll lead on:

• Maximising finance and insurance performance across the new Geely operation

• Supporting the sales team with coaching, development, and deal‑structuring

• Ensuring full FCA compliance and best‑in‑class customer experience

• Working closely with management to establish the brand’s commercial footprint

• Bringing energy, ideas, and leadership to a growing team

What We’re Looking For

• A proven Business Manager or highly experienced Senior Sales Executive ready for the next step

• Strong understanding of F&I, compliance, and customer‑centric retailing

• A proactive leader who thrives in a fast‑paced, evolving environment

• Someone excited by the challenge — and opportunity — of launching a new brand

• A confident communicator who can inspire both customers and colleagues

  Who are Geely? Geely means lucky or good fortune in Chinese. Geely are the seventh biggest motor company in the world. The company has been an automotive game-changer to this day. Innovatively and passionately forging a new road through its iconic brands: Geely Auto, Volvo Cars, Polestar, Lotus, Zeekr, Lynk & Co, London Electric Vehicle Company, Farizon and more. With nearly 30 years of automotive expertise, cutting-edge R&D and global outlook, Geely works to create smarter, more sustainable ways to travel. Enhancing life as we know it. They have recently launched their vehicles in the UK & Northern Ireland and aim to very quickly be a big player in the UK market.

  What are their cars like? They sell exceptional electric and hybrid vehicles with advanced self-developed lithium iron phosphate short blade battery that offers best in class battery life, charging speed – and ultimate safety. Their cars have safety systems design by Volvo and the suspensions & chassis of the cars has been adapted for the UK & Irish roads by Lotus. The technology and features in the cars are industry leading. The cars come with an unbeatable 8-year warranty & 4 years roadside assistance.

We are seeking a talented Finance Manager to assist in the accounting process, ensuring seamless financial operations across our Sony Music UK merchandise companies of Ceremony of Roses & Probity. You will have two direct reports to assist with the below processes and will oversee the accurate monthly reporting process for COR UK.

This is a 12 month fixed term contract with a start date of July 2026. 

Description

Keeper is hiring a driven Inside Sales Representative (German speaking) to join our high producing EMEA sales team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new client relationships in this pivotal role!

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

At Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. This role involves complex selling within a sales cycle period. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilize Keeper as a trusted resource.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows
• Target new customers through cold outreach and lead generation campaigns via phone calls and emails
• Manage full sales cycle
• Communicate with German speaking customers, both verbally and in writing
• Balance scheduling sales meetings with new clients on a weekly basis
• Ensure all customers are on an active Keeper contract
• Build and create a constant pipeline of prospect customers to scope
• Act as a subject matter expert on all Keeper products, staying knowledgeable and up-to-date on changes, updates, and new products
• Participate in cold call/role play activities and shadow cold calls with colleagues
• Develop relationships with prospect customer contacts
• Utilise additional sales resources to target and identify new business targets
• Leverage Salesforce.com database to accurately reflect pipeline and account activity
• Facilitate the proposal review process for new business opportunities

Requirements

• 2+ years of software sales experience
• Must be bilingual, native German and English (both verbal and written)
• An accomplished track record of selling software into IT organisations
• Salesforce experience
• Web-conference demo experience
• A track record of exceeding sales quotas
• A positive mindset, team-oriented, results driven, and organised
• Deadline and detail oriented
• Experience managing full sales cycle

Preferred

• Bachelor’s degree
• Cybersecurity experience
• Experience or knowledge of the Information Security industry is highly desired
• Excellent problem-solving skills
• Proficiency with Microsoft Office & Google Suite programs
• Experience working with a Customer Relationship Management tool is preferred, expertise with Salesforce.com is highly desired

Benefits

• Onsite lunches
• Private healthcare (no wait period)
• Pension contribution (no wait period)
• Sick Pay
• Bike-to-Work Scheme (if local)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Charles Hurst Belfast Peugeot

Contract: Permanent, full-time

Salary: £29,444 basic plus bonus up to £3,000

Working hours: 44 hours per week (between 08:00 and 17:00 Mon to Fri, plus Saturday Morning 9am-1pm on rota basis)

Join our diverse and dynamic team at Belfast Renault as a Parts Advisor, and kick-start your Automotive career today. This is an excellent opportunity for individuals who are driven by success and eager to thrive in our vibrant and successful company.

Our Parts Advisors enjoy a competitive salary, bonuses, and an industry-leading benefits package, which includes ample annual leave that increases with length of service, and access to our health and wellbeing platform Smart Health. As part of our collaborative Parts family, you will receive dedicated support from team members to excel in this dynamic role.

Working in this critical role, our Parts Advisors are key to the smooth running of our Dealership. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. We receive a high volume of calls per day enquiring about vehicle parts and accessories, therefore we require someone who can cope with a high workload. This role will involve upselling parts and accessories, through inbound and outbound calls so we require a polite and professional individual, who is also capable of balancing a high workload. You must also be capable of liaising with all the departments in our dealership, including our Technician and Service teams.

Responsibilities

• Receiving all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
• Creating customer orders for dispatch as required ensuring that they match customer order and that any shortages are highlighted
• Ensuring that all orders taken are fully completed, invoiced and dispatched as scheduled and that the customer is kept fully informed of progress or of any problems
• Ensuring that the Brand image and levels of customer service within the department is in line with company standards
• Ensuring any customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the Manager
• Handling all internal and external customers and suppliers with courtesy and ensure exceptional service is delivered at all times

Skills and Experience

You’ll be a real go-getter with heaps of industry knowledge and demonstrable sales or telesales experience. It would be beneficial if you are someone who has automotive product expertise as well as a good technical understanding of automotive maintenance. Previous experience working as a Parts Telesales Representative for a dealership is preferred but not essential.

You must be a natural communicator with an excellent telephone manner, and be adept at negotiating, persuading, and influencing key stakeholders. You will be commercially astute, and a real results driven individual.

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. 

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary  

As Enterprise Customer Success Manager, you will be responsible for understanding customer objectives and helping to align internal stakeholders around the desired business outcomes for a defined portfolio of enterprise accounts.  You will leverage your customer-facing skills and technical expertise to help customers successfully engage with all our product offerings. You will focus on developing champions in the organizations we work with to ensure maximum adoption and use of solutions purchased as well as identify different areas where our platform can solve customer business challenges. Internally, you will work with the broader pursuit team to develop holistic account strategies that lead to usage expansion and help maintain high CSAT and NPS scores. It is imperative that in talking to our biggest customers you understand all factors in play. 

Key Responsibilities  

• Build strong relationships with key customer stakeholders to help guide us through their organization and introduce us to different teams 
• Generate leads for the sales team to pursue 
• Evaluate organizational inefficiencies to help clients define appropriate business outcomes to be achieved 
• Learn the product platform well enough to help users with on the fly inquires and to understand all that is possible 
• Develop relationships with the internal sales teams to ensure everyone is working towards the same goal and to decrease task overlap 
• Understand customer needs well enough to identify use cases that might not be achieving value in the product and executing a plan to increase ROI 
• Facilitate training (by self-service, virtual mods or dedicated training team) for new teams as needed to ensure users are active in the platform 
• Conduct meetings to help customers understand the positive business outcomes they are achieving using the software 
• Understand customer expectations and service agreement terms of each contract and ensure the work is completed and delivered to the customer on or before the deadline 
• Ensure any customer inquiries are answered promptly and help identify the best person internally to get involved and escalate when necessary 
• Meet with customers onsite as required to develop positive and beneficial business relationships 
• Ensure creation of internal tickets when unable to resolve product issues 
• Ensure that all customer conversations are recorded using internal tools and that all internal employees that touch the account are aware of pertinent information 
• Engage with onboarding team, project managers, and any other team providing service to the client to ensure client expectations are being met 
• Working aligned to the company's values, in the promotion of an inclusive workplace, and in the achievement of our company vision and key strategies.    

Technical Skills / Competencies  

• Learn the Omni-channel platform and how it is used in each market where Poppulo maintains a presence 
• Salesforce and Churn Zero

Education & Experience  

•  5+ years' experience in customer success, strategic account management or sales experience in a technology B2B environment. Experience commensurate with the size and complexity of assigned customer(s) 
•  Direct customer advocacy and engagement experience in post-sales support, or equivalent experience in professional services, consultancy, project management or account management functions 
• B.S./B.A. preferred; equivalent experience in lieu of degree accepted

Why Join Us?

• An excellent workplace culture.
• Competitive salary with performance-related bonuses.
• Comprehensive medical insurance.
• Flexible working hours.
• Educational assistance programs.
• In-house soft skills training.

Who We Are

Named a Great Place to Work for seven consecutive years (2015–2021), Poppulo is one of Ireland’s fastest-growing technology companies. Our innovative communication software meets the needs of internal communicators in leading enterprises worldwide. Trusted by over 400 blue-chip and FTSE 100 organizations, including Boston Scientific, Telefonica, Rolls-Royce, Nestlé, Experian, and Johnson Controls, we help organizations inform, engage, and inspire their employees.

Join a company where our values—High Standards as Standard, Together We’re Better, Adapt to Succeed, Honesty Throughout, Be the Example, Don’t Just Work… Learn, and GET IT DONE—are at the heart of everything we do.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary  

As Enterprise Customer Success Manager, you will be responsible for understanding customer objectives and helping to align internal stakeholders around the desired business outcomes for a defined portfolio of enterprise accounts.  You will leverage your customer-facing skills and technical expertise to help customers successfully engage with all our product offerings. You will focus on developing champions in the organizations we work with to ensure maximum adoption and use of solutions purchased as well as identify different areas where our platform can solve customer business challenges. Internally, you will work with the broader pursuit team to develop holistic account strategies that lead to usage expansion and help maintain high CSAT and NPS scores. It is imperative that in talking to our biggest customers you understand all factors in play. 

Key Responsibilities  

• Build strong relationships with key customer stakeholders to help guide us through their organization and introduce us to different teams 
• Generate leads for the sales team to pursue 
• Evaluate organizational inefficiencies to help clients define appropriate business outcomes to be achieved 
• Learn the product platform well enough to help users with on the fly inquires and to understand all that is possible 
• Develop relationships with the internal sales teams to ensure everyone is working towards the same goal and to decrease task overlap 
• Understand customer needs well enough to identify use cases that might not be achieving value in the product and executing a plan to increase ROI 
• Facilitate training (by self-service, virtual mods or dedicated training team) for new teams as needed to ensure users are active in the platform 
• Conduct meetings to help customers understand the positive business outcomes they are achieving using the software 
• Understand customer expectations and service agreement terms of each contract and ensure the work is completed and delivered to the customer on or before the deadline 
• Ensure any customer inquiries are answered promptly and help identify the best person internally to get involved and escalate when necessary 
• Meet with customers onsite as required to develop positive and beneficial business relationships 
• Ensure creation of internal tickets when unable to resolve product issues 
• Ensure that all customer conversations are recorded using internal tools and that all internal employees that touch the account are aware of pertinent information 
• Engage with onboarding team, project managers, and any other team providing service to the client to ensure client expectations are being met 
• Working aligned to the company's values, in the promotion of an inclusive workplace, and in the achievement of our company vision and key strategies.    

Technical Skills / Competencies  

• Learn the Omni-channel platform and how it is used in each market where Poppulo maintains a presence 
• Salesforce and Churn Zero

Education & Experience  

•  5+ years' experience in customer success, strategic account management or sales experience in a technology B2B environment. Experience commensurate with the size and complexity of assigned customer(s) 
•  Direct customer advocacy and engagement experience in post-sales support, or equivalent experience in professional services, consultancy, project management or account management functions 
• B.S./B.A. preferred; equivalent experience in lieu of degree accepted

Why Join Us?

• An excellent workplace culture.
• Competitive salary with performance-related bonuses.
• Comprehensive medical insurance.
• Flexible working hours.
• Educational assistance programs.
• In-house soft skills training.

Who We Are

Named a Great Place to Work for seven consecutive years (2015–2021), Poppulo is one of Ireland’s fastest-growing technology companies. Our innovative communication software meets the needs of internal communicators in leading enterprises worldwide. Trusted by over 400 blue-chip and FTSE 100 organizations, including Boston Scientific, Telefonica, Rolls-Royce, Nestlé, Experian, and Johnson Controls, we help organizations inform, engage, and inspire their employees.

Join a company where our values—High Standards as Standard, Together We’re Better, Adapt to Succeed, Honesty Throughout, Be the Example, Don’t Just Work… Learn, and GET IT DONE—are at the heart of everything we do.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

As a Senior Technical Revenue Analyst you will be a critical part of the Company’s month-end close processes, reporting, and operational procedures. As a member of a growing finance team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Manager, Technical Revenue Accounting. 

This is a full time role that can be held from our Dublin hub in a hybrid working environment. 

What you'll do at Figma:

• Engage with cross-functional departments to provide expert knowledge of ASC606 or IFRS 15 guidance for complex revenue contracts and transactions
• Close process involvement: contract review, posting journal entries, slide deck presentations.
• Maintain internal controls for revenue recognition and the quote to cash function
• Continuously improve business processes, and systems, and enhance documentation and controls
• Assist in the annual audit and quarterly reviews, including walkthroughs and the preparation of PBCs
• Assist in driving process improvements to continuously reduce the Accounting Close Cycle duration
• Support with ad-hoc projects and requests

We’d love to hear if you have:

• 3+ years of combined experience in public accounting and corporate revenue accounting, preferably within a fast-paced SaaS environment
• Strong knowledge of ASC 606 with experience reviewing and interpreting contracts
• Advanced experience with ERP systems (e.g., NetSuite, Workday, Oracle) and strong Excel skills
• Excellent analytical and problem-solving skills with a high level of accuracy and attention to detail
• Strong verbal and written communication skills

While it’s not required, it’s an added plus if you also have:

• CPA / CPA candidate preferred
• SOX compliant public company experience
• High proficiency using the NetSuite Advanced Revenue Management module in multi-currencies a plus

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Client Services Account Manager, as part of the Account Management team and CRO Organization, will lead the assigned accounts ensuring customer success by being a true advocate for the customer inside ECX. This position is remote and will lead the account management activities post customer sale across EMEA. This position reports to the Account Management team Manager.

Primary Responsibilities

• Manage 5 to 10 large customers simultaneously
• Customer satisfaction liaison:
  • Support across the entire customer experience lifecycle.
  • Advocate for the customer experience spanning contract management, portal support, physical access management, deployments, operational issues, reporting, and billing.
  • Advocate for continuous process improvement based on customer experience feedback and internal process changes.
  • Helps lead cross-functional teams to ensure clients’ needs are addressed early, root cause identified, and preventive action are taken.
• Customer Onboarding and Implementation, including portal, system and process training for new and existing customers, and internal and external kickoff calls for each deployment
• Organize Contract Management: facilitate company compliance with each agreement and work with Sales on upcoming renewals
• Create and present Quarterly Performance Reviews: determine customer’s desired frequency of business reviews, create periodic documentation on SLA compliance, ticket reviews, outages or data center issues, and other issues important to the customer
• Pre-sales support as needed, including RFP and Sugar account validation
• Project Management lead for customer specific assigned activities.  This will consist of Project assisting in or leading a customer need/request, typically cross-functional teams, to achieve project goals and requirements. This individual will work with internal and external project teams and stakeholders to plan, execute, monitor, and control the project deliverables.
• Works collaboratively with Service Delivery, Sales, Sales Engineering/Solutions Architecture, Engineering, Operations and Business Operations teams to ensure customer deliverables are met on time, within scope, and adhering to ECX standards.
• Provide high-quality, recurring and ad-hoc, verbal and written reports as required.
• Continuously work with internal teams to ensure customer installation activities are properly communicated and understood for external customer dissemination.
• Takes on ad hoc, special projects or cross-functional tasks as requested.

Knowledge, Skills & Abilities

• “Customer first” mindset while achieving internal objectives
• Strong written and verbal communications skills and attention to detail
• Ability to prioritize and manage multiple projects/responsibilities, meet committed timelines, and leverage cross-functional teams to resolve issues.
• Commitment to organizational excellence and seek opportunities to continuously improve the customer experience.
• Solid working knowledge of Microsoft office suite of products.
• Strong ability and willingness to present to various levels within EdgeConneX and supporting customer base.
• Willingness to travel across EMEA up to 20% of the time 

Experience/Education

• 3+ years of experience of relevant experience
• Bachelor’s degree desired or additional relevant experience in lieu of degree

As a Senior Renewals Manager you will be responsible for managing the entire renewal lifecycle for our customers, playing a critical role in driving retention, reducing churn, and maximizing net revenue retention (NRR) through seamless and strategic renewal processes. As one of our first dedicated Renewals Specialists, you will help define and establish best practices and processes for our renewal operations.

What you will be doing:

• Own and manage the complete renewals process for Tines' customer portfolio, ensuring high retention rates and customer satisfaction
• Proactively identify and engage with accounts approaching renewal, developing strategies to secure renewals and expand usage
• Develop and execute advanced renewal strategies, including multi-year agreements, complex contract structuring, and negotiation of high-value renewals
• Collaborate closely with Customer Success Managers and Account Executives to understand customer health and develop tailored renewal strategies
• Track and analyze renewal metrics, providing regular forecasts and insights to leadership
• Identify upsell and cross-sell opportunities within the existing customer base
• Develop and implement standardized renewal processes and best practices
• Negotiate renewal terms and conditions when appropriate
• Maintain accurate customer data and renewal information in our CRM system
• Build strong relationships with technical stakeholders and security teams at customer organizations
• Stay informed about product updates and industry trends to effectively communicate value to customers

What you bring with you:

• 7+ years of experience in renewals, account management, or quota-carrying sales roles
• Demonstrated success in achieving targets, managing customer relationships, and driving revenue retention or growth
• Experience working with technical products, preferably in cybersecurity, automation, or enterprise SaaS
• Understanding of security operations, workflows, and challenges faced by security teams
• Strong negotiation and communication skills, with the ability to articulate value to technical stakeholders
• Strong understanding of SaaS metrics, customer lifecycle, and recurring revenue models
• Experience using CRM systems (Salesforce preferred) and data analysis tools
• Excellent organizational skills with the ability to manage multiple accounts simultaneously
• Self-motivated with the ability to work independently and establish processes

#LI-SW1

New Car Sales Manager - Belfast Land Rover

Contract: Permanent, full-time

Hours: 44 per week

Salary: Competitive Basic + High‑Earning Bonus Potential

We have a new opportunity here at Belfast Land Rover. As a New Sales Manager, you’ll be at the heart of a premium showroom where customers expect excellence — and you’ll be the one who sets the standard.

This is your chance to shape a high‑performing team, elevate the customer experience, and drive new car sales.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

Requirements

You will be experienced in premium automotive sales, confident leading a high‑performing team, commercially sharp, and obsessed with delivering a standout customer experience.

You’re a natural leader — someone who can inspire a team, build trust with customers, and negotiate with confidence. And of course, you hold a full UK driving licence.

What You’ll Get

• A prestigious brand with strong customer demand
• A high‑energy team that thrives on success
• Real influence over performance, standards, and results
• Competitive basic salary + strong bonus potential

If you’re ambitious, driven, and excited by the idea of leading a high‑performing team at Belfast Land Rover, we want to hear from you. Apply today and our Talent Acquisition Team will be in touch.

Job purpose

As a Manager, External Manufacturing and Supply Operations, you are responsible for the end-to-end technical and operational oversight of external manufacturing and supply activities across a network of Contract Manufacturing Organizations (CMOs). This role sits at the core of Manufacturing and External Supply Operations and requires a strong technical foundation, the ability to manage multiple concurrent priorities, and to operate effectively in a fast-paced, ambiguous environment.

This position places particular emphasis on batch record review and approval, process oversight, and technical decision-making, ensuring that manufacturing activities are executed in full compliance with cGMP standards and aligned with global supply requirements.

You will collaborate cross-functionally with Quality Assurance, Technical Operations, Regulatory Affairs, and Supply Chain to ensure robust, compliant, and reliable supply for both clinical and commercial products. You will report to the Director, External Supply Operations.

Responsibilities

• Build and maintain strong, technically credible relationships with external CMOs and internal cross-functional stakeholders
• Provide hands-on technical oversight of manufacturing operations at CMOs, ensuring adherence to validated processes, regulatory expectations, and internal standards
• Own and lead the review and approval of batch records, ensuring accuracy, completeness, and compliance with cGMP and product specifications
• Act as the technical authority for batch disposition readiness and support, identifying and resolving issues that may impact product quality or release timelines
• Ensure prompt execution of manufacturing and supply plans, proactively identifying risks and implementing mitigation strategies
• Drive investigation and resolution of deviations, OOS/OOT events, and product complaints, including leading or supporting root cause analysis (RCA) and CAPA development
• Provide technical input and oversight for change controls, ensuring appropriate impact assessments and alignment with regulatory filings and process validation state
• Develop and support deep understanding of manufacturing processes (API, Drug Product, and Packaging) to enable effective troubleshooting and continuous improvement
• Review and approve technical documentation, including but not limited to:
  
  
  • Batch manufacturing and packaging records
  • Specifications and master data
  • Validation protocols and reports (IQ/OQ/PQ)
  • Stability protocols and reports
  • Change controls and deviations
    
    
• Support process validation and ongoing process verification, ensuring continued state of control at CMOs
• Play a key role in technology transfers, process scale-up, and site onboarding, ensuring technical robustness and successful execution
• Partner with Quality and CMO teams to monitor batch execution in real time, ensuring proactive issue identification and resolution
• Ensure effective management of BOMs, master data, and ERP/MRP systems to support accurate production planning and execution
• Lead or participate in routine governance and operational meetings with CMOs, driving accountability and performance improvements
• Support regulatory submissions and CMC activities, ensuring technical accuracy and consistency with manufacturing processes
• Maintain oversight of inventory, production schedules, and supply continuity, ensuring alignment with demand and minimizing supply risk
• Drive a continuous improvement culture, identifying opportunities to enhance process robustness, reduce deviations, and improve right-first-time performance

Qualifications

Education & Core Experience

• BS/BA Degree in Life Sciences, Engineering, or related discipline desirable
• 10+ years’ experience across pharmaceutical manufacturing, technical operations, or external supply in a regulated environment
• Strong cGMP manufacturing experience within a pharmaceutical plant environment, with direct exposure to shop-floor operations and batch execution
• Demonstrated expertise in batch record review and approval, with a deep understanding of critical process parameters, in-process controls, and data integrity
• Proven experience working with external CMOs, providing technical oversight and driving performance in outsourced manufacturing environments
• Strong technical knowledge across Drug Product, API, and Packaging operations, with the ability to troubleshoot complex manufacturing issues
• Hands-on experience in deviation management, investigations (OOS/OOT), and CAPA implementation
• Solid understanding of process validation, lifecycle management, and continued process verification
• Experience supporting or leading technology transfers and process scale-up activities
• Strong working knowledge of global regulatory requirements (FDA, EMA, ICH, EU GMP)
• Experience with ERP/MRP systems and manufacturing data structures (BOMs, master data)
• Proven ability to apply risk management principles and make sound technical decisions under pressure
• Excellent communication skills, with the ability to clearly articulate complex technical issues to diverse stakeholders
• Ability to operate effectively in a fast-paced, high-growth environment, managing multiple priorities simultaneously
• Willingness to travel (~25%) to support CMO oversight and on-site technical activities
  
  #LI-HYBRID

Portadown Vauxhall

Contract Type: Permanent, Full Time 

Salary: OTE up to £35,000. Basic Salary £29,000 per annum 

Working Hours: Monday - Thursday 8am-5.30pm, Friday 8am to 5pm, Saturday 9am to 1pm on rota basis

Portadown Vauxhall is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. 

Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed!

As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities!  

Responsibilities

• Booking MOTs, services and other repair work for our customers
• Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
• Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
• Managing a high-volume of customers daily as well as telephone calls and online booking queries
• Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
• Maintaining accurate customer records, and updating the systems when any bookings have been made

As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. 

You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! 

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.

Charles Hurst Portadown Vauxhall

Contract: Permanent, full-time

Salary: £29,444 basic plus bonus up to £3,000

Working hours: 44 hours per week (between 08:00 and 17:00 Mon to Fri, plus Saturday Morning 9am-1pm on rota basis)

Join our diverse and dynamic team at Belfast Renault as a Parts Advisor, and kick-start your Automotive career today. This is an excellent opportunity for individuals who are driven by success and eager to thrive in our vibrant and successful company.

Our Parts Advisors enjoy a competitive salary, bonuses, and an industry-leading benefits package, which includes ample annual leave that increases with length of service, and access to our health and wellbeing platform Smart Health. As part of our collaborative Parts family, you will receive dedicated support from team members to excel in this dynamic role.

Working in this critical role, our Parts Advisors are key to the smooth running of our Dealership. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. We receive a high volume of calls per day enquiring about vehicle parts and accessories, therefore we require someone who can cope with a high workload. This role will involve upselling parts and accessories, through inbound and outbound calls so we require a polite and professional individual, who is also capable of balancing a high workload. You must also be capable of liaising with all the departments in our dealership, including our Technician and Service teams.

Responsibilities

• Receiving all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
• Creating customer orders for dispatch as required ensuring that they match customer order and that any shortages are highlighted
• Ensuring that all orders taken are fully completed, invoiced and dispatched as scheduled and that the customer is kept fully informed of progress or of any problems
• Ensuring that the Brand image and levels of customer service within the department is in line with company standards
• Ensuring any customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the Manager
• Handling all internal and external customers and suppliers with courtesy and ensure exceptional service is delivered at all times

Skills and Experience

You’ll be a real go-getter with heaps of industry knowledge and demonstrable sales or telesales experience. It would be beneficial if you are someone who has automotive product expertise as well as a good technical understanding of automotive maintenance. Previous experience working as a Parts Telesales Representative for a dealership is preferred but not essential.

You must be a natural communicator with an excellent telephone manner, and be adept at negotiating, persuading, and influencing key stakeholders. You will be commercially astute, and a real results driven individual.

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. 

Temporary Full-Time | Touring | Creating Extraordinary Live Experiences

About the Role

Our team creates unforgettable live experiences enjoyed by audiences around the world. We are looking for a Touring Production Manager to join us from late April through May, and then again from late July through September, leading the on-the-ground execution of an outdoor Concert and Drone show across multiple European cities.

This role is integral to delivering a consistent, safe, and exceptional show every time we open our gates. The Touring Production Manager will own the onsite execution of each event location, from load-in, to operations, to load-out, ensuring that every detail aligns with our quality standards and guest experience expectations.

What You’ll Do

Advance & Pre-Production

• Work with our Lead Producer who will hand off the advance with venues, production vendors, local authorities, and internal teams.
• Consult with internal stakeholders providing feedback on technical and operational needs to ensure seamless execution.
• Review technical drawings, site plans, and venue specs to confirm feasibility and optimize execution.
• Build detailed production schedules covering load-in, tech, rehearsals, show operations, and load-out.
• Plan staffing, trailer movement, and logistics tailored to each market.
• Work with drones team to align with their tech departments

Onsite Production Leadership

• Serve as the primary production lead onsite, overseeing local vendors and operational components during load-in, rehearsals, show runs and load out.
• Supervise local crew, and FOH teams, fostering a positive and efficient on-site culture.
• Work with Lead Regional Producer on city-specific permitting, compliance, and documentation requirements, including onsite visits to the permitting office if necessary.
• Ensure wayfinding, signage, and guest-facing operational elements are accurate, clear, and efficiently positioned to support smooth audience movement.

With assistance from FOH Ops lead

• Support onsite merchandising operations by coordinating space needs, guest flow, and operational readiness.

With Event Manager

• Coordinate onsite inspections with fire marshals, electricians, and other local officials. 
• Ensure the safe execution of all activities through adherence to company safety guidelines and local regulations.
• Troubleshoot issues in real time, making informed decisions to maintain show quality and continuity.

Operational Excellence & Vendor Management

• Be the primary liaison for the venue, contractors, and internal stakeholders across departments.
• Manage equipment inventories, maintenance plans, and weatherization needs across all markets.
• Oversee transportation logistics, including shipping, trucking, and packing standards throughout the tour.

Tour Logistics & Reporting

• Coordinate travel, lodging, and daily workflows for yourself.

With Lead Regional Producer

• With collaboration of lead producers, track expenses, manage budgets, and escalate any variances to stakeholders.
• Produce post-city evaluations to refine processes and elevate future performance.
• Serve as the consistent bridge between on-site execution and the Fever office support teams.

What You Bring

• 5+ years in touring production, technical direction, live events, or similar, outdoor event experience preferred.
• Professional fluency in English. Knowledge of other European languages is a significant asset.
• Proven ability to lead teams in dynamic environments, manage multiple priorities, and operate under tight timelines.
• Strong understanding of event production fundamentals, including lighting, power, sound, rigging, safety, and onsite operations.
• Experience interpreting technical drawings and translating them into actionable onsite plans.
• Excellent communication and interpersonal skills, with the ability to manage relationships with clarity and professionalism.
• Comfortable traveling full-time late April-May and late July-September, and working in an outdoor environment.
• Calm under pressure, proactive, and highly organized, with the ability to anticipate challenges.
• Valid driver’s license; experience driving forklifts, vans or small trucks is a plus.

Why You’ll Love Working With Us

• You’ll travel the country delivering experiences that inspire and delight thousands of guests.
• You’ll join a collaborative, creative, mission-driven team that values innovation, ownership, and excellence.
• Your work directly impacts the quality, safety, and success of an experience seen by audiences nationwide.

Contract Details

Term: April - May and late July - September (Temporary Full-Time)
Compensation: Commensurate with experience
Travel: Required throughout the duration of the contract

Temporary Full-Time | Touring | Creating Extraordinary Live Experiences

About the Role

Our team creates unforgettable live experiences enjoyed by audiences around the world. We are looking for a Touring Production Manager to join us from late April through May, and then again from late July through September, leading the on-the-ground execution of an outdoor Concert and Drone show across multiple European cities.

This role is integral to delivering a consistent, safe, and exceptional show every time we open our gates. The Touring Production Manager will own the onsite execution of each event location, from load-in, to operations, to load-out, ensuring that every detail aligns with our quality standards and guest experience expectations.

What You’ll Do

Advance & Pre-Production

• Work with our Lead Producer who will hand off the advance with venues, production vendors, local authorities, and internal teams.
• Consult with internal stakeholders providing feedback on technical and operational needs to ensure seamless execution.
• Review technical drawings, site plans, and venue specs to confirm feasibility and optimize execution.
• Build detailed production schedules covering load-in, tech, rehearsals, show operations, and load-out.
• Plan staffing, trailer movement, and logistics tailored to each market.
• Work with drones team to align with their tech departments

Onsite Production Leadership

• Serve as the primary production lead onsite, overseeing local vendors and operational components during load-in, rehearsals, show runs and load out.
• Supervise local crew, and FOH teams, fostering a positive and efficient on-site culture.
• Work with Lead Regional Producer on city-specific permitting, compliance, and documentation requirements, including onsite visits to the permitting office if necessary.
• Ensure wayfinding, signage, and guest-facing operational elements are accurate, clear, and efficiently positioned to support smooth audience movement.

With assistance from FOH Ops lead

• Support onsite merchandising operations by coordinating space needs, guest flow, and operational readiness.

With Event Manager

• Coordinate onsite inspections with fire marshals, electricians, and other local officials. 
• Ensure the safe execution of all activities through adherence to company safety guidelines and local regulations.
• Troubleshoot issues in real time, making informed decisions to maintain show quality and continuity.

Operational Excellence & Vendor Management

• Be the primary liaison for the venue, contractors, and internal stakeholders across departments.
• Manage equipment inventories, maintenance plans, and weatherization needs across all markets.
• Oversee transportation logistics, including shipping, trucking, and packing standards throughout the tour.

Tour Logistics & Reporting

• Coordinate travel, lodging, and daily workflows for yourself.

With Lead Regional Producer

• With collaboration of lead producers, track expenses, manage budgets, and escalate any variances to stakeholders.
• Produce post-city evaluations to refine processes and elevate future performance.
• Serve as the consistent bridge between on-site execution and the Fever office support teams.

What You Bring

• 5+ years in touring production, technical direction, live events, or similar, outdoor event experience preferred.
• Professional fluency in English. Knowledge of other European languages is a significant asset.
• Proven ability to lead teams in dynamic environments, manage multiple priorities, and operate under tight timelines.
• Strong understanding of event production fundamentals, including lighting, power, sound, rigging, safety, and onsite operations.
• Experience interpreting technical drawings and translating them into actionable onsite plans.
• Excellent communication and interpersonal skills, with the ability to manage relationships with clarity and professionalism.
• Comfortable traveling full-time late April-May and late July-September, and working in an outdoor environment.
• Calm under pressure, proactive, and highly organized, with the ability to anticipate challenges.
• Valid driver’s license; experience driving forklifts, vans or small trucks is a plus.