Role

We are looking for a Quote Operations Associate to join our Deal Desk Operations team. This role is based in Mohali, India, reporting to the Director, Global Deal Operations, you will play a critical role in the successful execution of renewal quotes. You will ensure consistent adherence to Zscaler’s strategic goals, commitments, and compliance with all corporate policies and procedures. As a value-add business partner, you will thrive in our fast-paced, evolving environment. You will work collaboratively across operational teams to create preparatory draft renewal quotes, ensuring appropriate structure and providing expert guidance with a focus on financial and revenue compliance.

What you’ll do (Role Expectations)

• Be a Salesforce CPQ SME, with strong understanding of SKU/quote configuration, SKU migration mapping, quote structuring, and relevant corporate/financial/sales policies.
• Build and maintain operational relationships across your coverage area; partner with leadership to drive global best practices across the team.
• Ensure policy-compliant quoting, including reviewing and granting SKU use-case exceptions only in line with business policy.
• Resolve quoting issues end-to-end: troubleshoot operational quoting problems, understand contract/subscription data impacts, and escalate for support when needed.
• UAT new quote processes/system enhancements

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

What We’re Looking for (Minimum Qualifications)

• Renewal Quoting/Quoting experience
• 3+ years in Sales Operations Support, Quote Support or Order Management 
• Working cross-functionally with operational teams in quote creation 
• Strong analytical and organizational skills; attention to detail, dependable with deadlines, multitask 
• Proficient with Salesforce.com, Quote applications (preferably CPQ), MS Office, and G-suite, Tableau, and Salesforce Reporting 

What Will Make You Stand Out (Preferred Qualifications)

• High-Tech/SaaS industry experience preferred 
• Bachelor’s in relevant field; MBA a plus 
• Strong understanding of sales processes and methodologies

#LI-Mohali

#LI-VV3

Job Summary:

We are seeking a highly skilled, customer-focused Customer Support Analyst (CSA) – Level 3 to provide advanced technical and functional support for our applications. This role serves as the final escalation point for complex issues and requires extensive research across multiple applications to diagnose, consolidate, and resolve customer-reported problems effectively. The ideal candidate will combine deep technical and functional troubleshooting with strong analytical thinking, enabling them to identify root causes, implement solutions, and drive continuous improvement in system performance and customer experience.

We are looking for a dedicated customer support analyst to join our team and provide customer support, technical and functional assistance, ensure application performance, and support users of our on-premises and AWS-hosted software products. The role involves troubleshooting, configuring systems, monitoring systems, and collaborating with cross-functional teams to resolve issues efficiently. Also, create KB articles, document process flow and user training.

Key Responsibilities: 

1. Advanced Technical Troubleshooting & Resolution

• Act as the primary escalation point (L3) for complex application, invoice, payment, and user access-related issues
• Conduct in-depth research across multiple applications and systems to identify, correlate, and resolve issues
• Analyze logs, alerts, configurations, and system behavior to troubleshoot problems efficiently
• Provide end-to-end ownership from issue identification to resolution and customer confirmation

1. Multi-Application Analysis & Problem Solving

• Investigate issues spanning multiple integrated applications, consolidating findings to determine root causes
• Diagnose issues related to data flow, integrations, performance, and configurations
• Apply structured troubleshooting methodologies to resolve cross-system dependencies

1. Incident & Escalation Management

• Ensure timely resolution of support tickets, emails, and calls while adhering to defined SLAs
• Proactively monitor alerts and logs to identify and mitigate potential issues before impact
• Escalate issues appropriately with clear documentation and impact analysis

1. Cross-Functional Collaboration

• Collaborate closely with Engineering, Product, Infrastructure, and other internal teams to resolve defects and performance issues
• Translate customer-reported issues into clear technical insights and actionable inputs for internal teams
• Participate in incident reviews and resolution planning

1. Root Cause Analysis & Continuous Improvement

• Perform detailed Root Cause Analysis (RCA) for recurring and high-impact issues
• Identify trends and recommend preventive measures and system improvements
• Contribute to improving system stability and reducing ticket volumes

1. Knowledge Management & Documentation

• Create and maintain knowledge base (KB) articles, troubleshooting guides, and runbooks
• Document process flows, configurations, and standard operating procedures (SOPs)
• Develop and deliver training materials and user guidance for both internal teams and customers

1. Customer Experience & Communication

• Provide clear, structured, and professional communication to customers
• Guide users through troubleshooting steps and ensure a high level of customer satisfaction
• Manage critical customer interactions with ownership and accountability

Qualifications:

• Bachelor's/master’s in engineering or relevant qualification.
• Minimum 4-10 years of experience in application support.

Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills for customer interaction.
• Analytical and problem-solving mindset.
• Ability to work in a fast-paced, collaborative environment.
• Browser Support - Internet Explorer/Google Chrome etc.
• Strong computer knowledge and troubleshooting skills.
• Excellent oral and written communication skills
• Neutral accent
• Should be confident & aggressive.
• Candidate with prior application support experience is preferred.
• Working knowledge of SQL Databases, IIS Setup & basic network configuration.
• Working Knowledge of IT Hardware and Software.
• Ability to learn and master employer-specific software.
• Complex problem solving.
• Ability to diagnose & address application issues.

General Summary

CSA I Provides first-line support within the Customer Support Center, assisting GHX's important customers with inquiries and basic system usage. Develops foundational knowledge of the GHX B2B exchange, support resources, and tools, utilizing guidelines to ensure efficient and quality support. Handles diverse issues requiring logical diagnostic skills and a developing understanding of EDI-X12.

Job description

Roles & Responsibilities

• Acts as a primary point of contact at GHX for customers reaching out via email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information.
• Works cooperatively with other team members and departments to develop effective and timely solutions for customers.
• Utilizes the Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions.
• Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems.
• Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues.
• Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues to CSA II & CSA IIIs that cannot be resolved at base level.
• 6+ Months Experience, with relevant Customer Service Experience

Role Summary

The Managed Services Analyst II – Quality role is responsible for driving quality excellence across EMS operations by conducting audits, identifying trends, and enabling continuous improvement. This role requires hands-on experience in quality audits, strong analytical capabilities, and the ability to derive actionable insights that enhance overall team performance and customer experience.
The individual will play a critical role in maintaining quality standards, identifying gaps, and partnering with stakeholders to implement corrective and preventive actions. This role demands a high level of ownership, attention to detail, and the ability to influence teams toward a quality-driven culture by providing effective, structured coaching and quality insights to reporting leaders.

Required Skills

• Strong English communication skills (verbal & written) with the ability to deliver clear and constructive feedback.
• Proven experience in quality audits, RCA (Root Cause Analysis), and quality improvement initiatives
• Strong analytical skills to identify trends, patterns, and improvement areas
• Ability to translate data into actionable insights and recommendations
• Strong understanding of process adherence, SOPs, and compliance frameworks
• Ability to drive continuous improvement initiatives and track their impact close attention to detail
• Strong stakeholder management and ability to collaborate with cross-functional teams

Roles & Responsibilities

• Conduct regular quality audits on cases, projects, and processes to ensure adherence to defined standards
• Identify error trends, process gaps, and recurring issues, and perform detailed root cause analysis.
• Provide actionable insights and recommendations to improve overall team quality and efficiency.
• Drive quality improvement initiatives and track their effectiveness through measurable outcomes.
• Partner with Team Leaders and Managers to implement corrective and preventive actions (CAPA).
• Deliver structured feedback and coaching to analysts to improve performance.
• Create and maintain quality dashboards, reports, and scorecards for leadership visibility.
• Ensure adherence to QA frameworks, KPIs, and compliance standard
• Support in designing and conducting PKTs, refresher sessions, and quality calibrations.
• Proactively identify risks and highlight potential quality concerns before they escalate.
• Collaborate with stakeholders to standardize best practices and reduce process variation
  Contribute to building a continuous improvement and quality-driven culture within the team

Education and Experience

• Tech / B.E. / MCA / BCA preferred.
• 2–5 years of experience, with strong exposure to quality audits and process improvement roles
• Proven track record of driving quality improvements and measurable impact on team performance

General Summary :

This Support Operations position is responsible for excellent customer service to both internal and external customers. This role encompasses support delivery, product education, process education, and career growth and development. This position is a lead position based in the Louisville office that is responsible for customer satisfaction and the development of direct reports. Support Operations seeks a motivated, detail-oriented professional who thrives in a fast paced and ever-changing work environment. This position oversees GHX Customer Support offerings and other products and services that fall under this classification. This position will report to the Manager, Operations Support. The Supervisor of Support Analyst executes various work requests and tasks for career development, corrective action, customer support satisfaction, and special projects as assigned.

This position requires effective time management skills, a passion for excellent customer service, performance excellence, attention to detail, and a high level of integrity and work ethic

Job Description

• Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues.
• Monitor the predetermined quality metrics of a customer and implement resolutions if metrics are below acceptable levels. Escalate when appropriate.
• Proactively create projects and process efficiencies to constantly improve scalability, quality, and customer satisfaction.
• Provide clear and actionable instructions to Analysts for daily tasks and project work.
• Demonstrate effective time management of projects and meetings while adhering to deadlines.
• Mentor team members, refine processes, and develop resource materials.
• Mentor direct reports for career development and leadership skills.
• Improve self and team work ethic through continuous coaching and education.
• High level oversight of customer activity and account health to increase adoption of GHX’s recommended practices.
• Critically think to resolve technical problems and work cross-functionally when needed.
• Coordinate launch schedules of assigned product offering base and raise staffing needs to management
• Assist with identification and development of new system enhancements to benefit department offerings.
• Independently identify and execute performance action plans to increase engagement of the customer.
• Create, learn, revise, and communicate established process to all team members including internal management.
• Maintain a high performing team and analyze process for areas of improvement and quality assurance.
• Travel may be required (up to 10%)

Required Skills/Competencies

• Proficiency in Microsoft Office applications, with advanced knowledge of Excel
• Ability to monitor & evaluate performance using KPIs not limited to CSAT, Occupancy, Shrinkage, Attrition, Productivity, Quality etc.
• Bottom Quartile Management, Employee Satisfaction.
• Ability to work with little direction or guidance
• Create outlines of projects and process documentation of GHX Support procedures
• Determined, detail-oriented, and proactive individual
• Strong accountability and integrity
• Strong customer support and management skills
• Clear and effective verbal and written communication
• Salesforce knowledge or a relatable CRM tool (Zendesk)
• Webinar and other live training experience
• Ability to identify and solve internal and customer problems and increase customer efficiency and product value
• Proven ability to identify and solve problems and increase efficiency and product value
• Ability to locate areas of cost-saving enhancements or product improvements for a given product or service
• Ability to participate and provide constructive feedback in developmental meetings with customers and GHX executives

Required Education, Certifications, and Experience

• Bachelor's degree OR a minimum of 2 years of direct experience within the healthcare and/or supply chain industries.
• Overall 4+ years of professional experience.
• Minimum of 2 years of experience in a team-oriented supervisory role or an equivalent leadership capacity.
• Strong organizational and project management skills
• 2+ years of experience in areas such as project management, customer success, training, and/or customer service.
• Proficiency in Microsoft Office Suite, with strong capabilities in Microsoft Excel, Word, and PowerPoint
• Strong organizational skills and demonstrated project management abilities.
• Prior experience within Supply Chain, MedTech – SaaS, Healthcare Revenue Cycle Management (RCM), Procurement, Material Management, or Customer Operations departments history preferred
• Product knowledge of GHX products or relatable supply chain experience preferred

Role Summary

The Managed Services Analyst Calling is part of the Managed Services Customer Experience organization within GHX. This team works on behalf of customers of GHX (hospitals) in enabling seamless purchase order processing. The analyst in this role works within our custom software to process order transactions that require manual assistance for completion. The analyst would:

• Work within a software queue to identify the next order for processing
• Call US based healthcare suppliers and obtain key order processing information
• Correlate order response information based on attributes that are confirmed in the call

• Excellent communication skills with neutral English accent and ability to understand foreign English accents
• Strong customer support skills
• Proficiency in Microsoft Office applications and basic knowledge of Excel
• Navigate and manage multiple tabs at once
• Strong accountability and integrity due to sensitive nature of information
• Determined, detail oriented, and proactive individual
• Ability to execute all the checklist actions in the owned transactions
• Clear and effective written communication

• Attain mastery on all the learning resources shared
• Triage the case assigned and act adhering to the SOP
• Initiate phone calls to the supplier to get required details which would aid further processing of the case
• Work with suppliers on calls to take inputs and resolve the cases
• Make case notes and escalate if required for next level of associate group
• Reconcile data and loop the raw information to the transactional workflow
• Flag any or all the outliers and contribute to the knowledge base improvement
• Adhere to timelines in handling the cases assigned and maintain hourly throughput
• Proactively call out any failures and downtimes
• Use and update the trackers and dashboards to understand and shift to the necessary queues
• Ownership in shifting between the queues to maintain the throughput across all the queues
• Escalate and seek support for any roadblocks
• Partner with peers and brainstorm ideas and contribute SOP development
• Participate in meetings and discussions and share valuable feedback/inputs
• Volunteer if needed for additional one-time activities within the role scope
• Maintain data confidentiality and high work ethic

• Must be a Graduate (certificates required)
• 1-3 years of experience

Additional:

• 1 way drop cab facility
• Must be flexible for US shifts

Job Summary:

The Operations Analyst II is responsible for the implementation project delivery that encompasses project delivery, integration, utilization, and product education.  Implementation Operations is a technical team responsible for product configuration (mainly for Vendormate Credentialing), email campaigns, and reporting that support implementation and increase product utilization.  The team seeks a motivated, dependable, and detail-oriented professional who thrives in a fast-paced and evolving work environment. The Operations Analyst II executes various work requests for implementation and customer maintenance, recurring responsibilities, and special projects.  

Duties and Responsibilities

• Lead and coordinate data collection, analyze, and assimilate data into a format easily understood by end users. You will apply proven communication, analytical, and problem-solving skills to help maximize the company’s revenue 
• Gather, analyze, and assimilate data into a format for internal users. This will encompass conducting QA efforts to ensure work is being completed accurately and in a timely manner for utmost customer satisfaction.
• Complete work requests and, from time to time, review the work of other Analysts for product configuration, email campaigns, and reporting 
• Demonstrate initiative by taking a proactive approach to seek and provide feedback on people, process improvement, and product. 
• Maintain internal customer satisfaction scores of 95% or greater across all teams supported 
• Solid technical skills with developing knowledge of GHX’s suite of products, beginning with Vendormate Credentialing, which is a provider product line that enables hospitals to manage their vendors’ regulatory compliance and onsite access 
• Behaviour that exhibits the GHX core values of Collaborate, Innovate, Inspire, and Grow 
• Other recurring responsibilities and special projects, as assigned 

Required Qualifications: 

• Bachelor’s degree in technical, business, or management discipline + 3 years relevant experience
• Expert in Microsoft Office, particularly Excel 
• 1+ years of data analysis experience 
• Team-oriented person with intense focus on problem-solving, attention to detail, quality, and customer service 
• Embrace change with positive intent and work collaboratively to improve processes 
• Ability to multitask while completing work requests, projects, and recurring responsibilities 
• Aptitude for manipulating, analyzing, and displaying data  
• Capability to follow established processes and contribute to process improvement 
• Proficiency in planning, prioritizing, and executing tasks  
• Effective written and verbal communication with customers, peers, and management 

Preferred Qualifications: 

• 1+ years of relevant business experience 
• Database experience (MS Access, MS Excel, SQL or related) 
• Basic understanding of computer programming  
• Experience with Salesforce.com, MailChimp, Jasper, and Tableau 

Role Summary :

A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA- II works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills, including a strong working knowledge of EDI-X12.

Roles & Responsibilities:

• Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information.
• Works cooperatively with other team members and departments to develop effective and timely solutions for customers.
• Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions.
• Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems.
• Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues.
• Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call.
• Provides assistance and mentorship to CSA-I and II analysts as needed
• Collaborates with peers and extended departments to provide timely resolution to customer problems

Qualification:

• Must be a graduate
• 2-4 years of experience in Customer support 

Role Summary-

The CX Business Analyst is a member of the Customer Care and Managed Services team and supports reporting and analytics requirements across the business, in addition to process analysis and improvement initiatives. This position works closely with team leadership to review reporting requirements, develop associated deliverables and provide high level analysis of results.  This position requires strong analytical and communication skills, attention to detail, positive professional attitude, and the ability to work in a team.

Required Skills-

• Excellent communication skills: verbal, written
• Ability to identify learning opportunities and self-educate where resources and opportunities are present
• Attention to detail
• Customer service/interpersonal skills
• Knowledge of Salesforce is a benefit
• Efficient in Excel or other similar reporting tools

Roles & Responsibilities-

• Salesforce dashboard and report development and
• Collect and groom internal customer reporting requirements and develop processes and solutions that meet the needs of the operational team
• Provide analysis of reporting deliverables
• Support Customer Care and Managed Services Operations by translating business reporting requirements into technical specifications and lead implementation
• Maintain Salesforce Support taxonomy by meeting with internal customers and review of taxonomy usage to identify valuable adds or deletes to best represent support work.
• Conduct technology evaluation and generate proposals quantifying benefits of technology offerings in accordance with solution needs.
• Interprets internal or external business requirements/issues and recommends innovative
• Analyze operational processes gaps, interpret, and point out trends or deviations from standards and develop action plans for improvement.
• Contributes to solutions that results in changes and/or enhancements to improve internal efficiencies or the customer experience.
• Produce and maintain process documentation which can include process maps, SOPs, training materials, or reports, for example.
• Utilize appropriate Lean/Six Sigma and other management tools and practices.

Education and Experience-

• 2+ years of related experience as a Technology/Process Analyst, Consultant or Developer focused on reporting
• Bachelor’s degree, or a combination of education and related experience. Qualification

GHX: It’s the way you do business in healthcare.

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency, and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 600 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia and Omaha, Nebraska.

GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Job Title: Payroll ANALYST

Location:  Hyderabad (Hybrid)

Relocation Provided: Yes

Shift timing: 10:00 AM IST – 7:00 PM IST

General Summary:

Reporting to the Director, HR India, the Payroll Specialist will play a key role in supporting our fast-growing teams across India. This role is responsible for end-to-end payroll processing for both local employees and expatriate associates on regional or long-term assignments in India. The specialist will ensure accurate and compliant payroll operations, including managing statutory requirements such as Income Tax, Gratuity, Provident Fund, Professional Tax, and Labour Welfare Fund. Additionally, this role will handle period-end closing activities, conduct payroll analysis, prepare statutory reports, and manage various payroll-related ad hoc tasks.

Key Responsibilities

• Owns the accuracy of all payroll data, proactively identifying and resolving discrepancies before payroll closure, and ensuring all required inputs are thoroughly collated and verified.
• Takes full responsibility for reviewing payroll inputs, including calculations, deductions, reimbursements, bonuses, and full & final settlements, ensuring precision and compliance.
• Leads the reconciliation of payroll payments, ensuring each cycle’s disbursements are accurate, compliant with GHX policy, and fully validated.
• Responsible for the office compliance, registrations and renewals like Shops & Establishment Act and other acts. Ensuring the accuracy of relevant Government reports such as Personal Income Tax, Provident Fund, PT, LWF and other statutory requirements
• Proactively communicates payroll updates, including any changes, amendments, or new processes, ensuring employees receive timely and clear information.
• Delivers responsive and anticipatory payroll support by addressing employee questions, providing required information, and managing Full & Final settlements for exiting employees with accuracy and transparency.
• Complies with local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Safeguards employee trust and ensures secure payroll operations by strictly maintaining the confidentiality of all payroll‑related information.
• Maintains the monthly, biannual and annual trackers as per the statutory acts and laws
• Ensure timely closure of audit observations and implementation of corrective and preventive actions
• Prepare SOP’s, Control Matrix and FAQ’s
• Other duties as required

Required Education, Certifications, and Experience

• 7+ years’ experience in Payroll, Labour law, taxation and statutory compliance
• Bachelor’s degree in business, commerce, accounting or related field
• Prior experience working in HR Operations is a plus
• Ability to effectively work with diverse cultures in a global team
• Hands-on experience in payroll accounting, reconciliations, and statutory compliance
• Hands-on experience with payroll systems, ERP (Dayforce is a plus), and third-party vendors
• Proficient in Microsoft Excel
• Excellent interpersonal, communication skills and a flexible approach
• Ability to handle sensitive information and maintain confidentiality
• Ability to multitask and learn processes quickly for more efficient and effective results.

A quick heads up about our interview process. It generally consists of 3-4 rounds, including:

• Introductory call with our Talent Acquisition Partner
• Technical interviews (with peers/functional manager)
• Cultural fitment round (With Hiring Manager/GHX leaders)

Job Summary

We are seeking a Business Insights Analyst based in India (aligned to US Eastern hours) to join the Strategic Growth team. This individual will play a critical role in delivering data-driven insights, executive-ready reporting, and performance analytics that help Product Operations and cross-functional teams optimize operations, elevate the customer experience, and drive measurable value.
This position will focus on reporting and analytics (especially Sigma), KPI development, and operational performance tracking. This role partners closely with the Sr. Manager of Strategic Growth to enable data-backed decision-making, highlight risks and opportunities, and translate analytics into actionable strategies.

Key Responsibilities
Reporting & Analytics

• Data Management: Gather, cleanse, and validate data from ERP, CRM, and operational systems to ensure data accuracy and reliability.
• Executive Reporting: Build and maintain dashboards and reports in Sigma, SalesForce, Kibana, and Excel to track business performance, highlight risks, and enable decision-making.
• Insights & Trends: Apply descriptive and inferential statistical analysis to identify performance drivers, customer trends, and improvement opportunities.
• KPI Development: Define and monitor key operational and customer value metrics to track progress against strategic objectives.

Customer Value Enablement Support

• Voice of the Customer: Translate operational data into insights that reflect customer impact and support strategic prioritization.
• Cross-Functional Alignment: Provide analytics and reporting that help drive accountability and alignment across Customer Care, and Managed Services.

Qualifications

• Education: Bachelor’s degree in business, Data Science, Engineering, or a related field (MBA preferred but not required).

Experience:

• 5+ years of experience as a Business Analyst / Data Analyst in supply chain, healthcare, or a related industry.
• Proven track record in reporting, dashboard development (preferably in Sigma), and KPI design.
• Experience supporting executive-level reporting and operational performance reviews.
• Prior exposure to automation analytics is a plus.
• Technical Skills:
• BI & Data Visualization: Strong skills in Sigma (preferred), Power BI, or Tableau.
• SQL & Data Querying: Ability to extract, manipulate, and analyze large datasets.
• Excel Expertise: Advanced formulas, pivoting, and reporting.

Soft Skills:

• Strong communication and storytelling skills to translate data into executive-ready insights.
• Analytical problem-solver with a continuous improvement mindset.
• Ability to operate effectively in a global, matrixed organization with minimal supervision.

Knowledge, Skills, and Abilities

• Customer-Centric Mindset: Always connecting analytics to customer value and business outcomes.
• Innovative Thinking: Ability to simplify complex data into clear recommendations.
• Continuous Learning: Commitment to staying current on emerging technologies and best practices.
• Leadership & Independence: Operates autonomously with minimal supervision while keeping stakeholders well-informed.
• Certifications: CBIP, Lean Six Sigma, or other analytics/process certifications are a plus.

About the Role

At Fivetran, we're on a mission to make access to data as simple and reliable as electricity. Our fully automated platform moves data from 700+ sources to any destination reliably and securely — powering the analytics, AI, and decision-making that drives modern businesses forward.

This role will be part of the GRC team. The Fivetran GRC team is responsible for ensuring the continuous integrity, confidentiality, and availability of customer data. Our customers trust us with their most sensitive information, and maintaining that trust is a critical, core component of both our product and our business.

We are seeking a motivated and detail-oriented Senior GRC Analyst to join our Security team. This role is ideal for a control-focused audit professional with a solid understanding of IT systems and infrastructure. Strong communication skills are essential, as is the ability to collaborate and influence across functions and levels of the organization. The position reports to the Director of GRC and will provide broad cross-functional exposure, working closely with teams across Security, Engineering, Operations, IT, and HR.

This is a full-time position based in our Bangalore office. We offer a hybrid work model that blends remote flexibility with in-person collaboration, with two days per week in office.

Technologies You’ll Use

• GRC platform for organizing, tracking, and managing controls, testing activities, and audit evidence
• Cloud platforms, including AWS, Azure, and GCP, for understanding and evaluating cloud-hosted environments and associated controls
• Jira for ticket management, workflow tracking, and cross-functional collaboration
• GitHub for version control and collaboration on security documentation and policy management
• Google Workspace for day-to-day productivity, documentation, and internal communication

What You’ll Do

• Conduct control walkthroughs, testing, and evaluation of IT general controls and application controls across a complex systems landscape, with coverage spanning ISO 27001, PCI-DSS, SOC 1, SOC 2, and other applicable frameworks
• Partner with cross-functional teams to design, implement, and continuously improve control processes and related documentation
• Support third-party vendor assessments, evaluating vendors against established security and privacy standards and requirements
• Develop, maintain, and update Information Security Policies and Standards in alignment with industry best practices and regulatory obligations
• Participate in IT SOX scoping, risk assessment, and control design activities, contributing to the organization's overall internal control environment
• Prepare and deliver clear, accurate internal status reports to communicate control findings, remediation progress, and program updates to relevant stakeholders

Skills We’re Looking For

• Demonstrated experience in security audit, IT audit, and risk management, with a strong understanding of control frameworks and audit methodologies. 
• Working knowledge of industry compliance frameworks, including NIST, ISO 27001, SOC 1, SOC 2, and PCI-DSS
• Familiarity with cloud technologies and environments, including one or more of GCP, AWS, and Azure, with an understanding of cloud-specific security and control considerations
• Strong analytical and technical problem-solving skills, with the ability to assess complex control environments and draw well-supported conclusions
• Proven ability to work collaboratively across functions, taking initiative and contributing constructively to shared team objectives
• Effective at managing multiple concurrent workstreams, with strong organizational skills and the ability to prioritize in a fast-paced environment
• Excellent written, verbal, and interpersonal communication skills, with the ability to present complex information clearly to both technical and non-technical audiences

Bonus Skills​

• Familiarity with FedRAMP compliance requirements and the associated authorization process and control framework
• Professional certifications in audit or information security, such as CISA, CISSP, AWS, or SANS GIAC designations, are strongly preferred
• Prior experience working at or directly with a Big 4 public accounting firm, with exposure to large-scale audit and advisory engagements
• Experience leveraging AI tools to build workflow automations and drive operational efficiencies within a GRC or security context

#LI-HYBRID

#LI-VM1

ABOUT THE ROLE: 

We are looking for a Complaints Analyst to join our team. The successful candidate will be responsible for managing complaints from UK members and non-members regarding our products, services or customer service.

As a Complaints Analyst, you’ll be expected to:

• Take ownership of complaints from start to finish
• Investigate complaints and identify the root cause of the issue
• Communicate with complainants through various channels to resolve complaints in a timely and professional manner
• Work closely with the relevant departments within Tide to identify any systemic issues and develop solutions to prevent future complaints
• Maintain required productivity and quality levels

Key Responsibilities

• Complaint Investigation: Manage and progress multiple complaints through to fair resolution, ensuring adherence to FCA DISP rules and internal policies
• Regulatory Compliance: Ensure all responses meet FOS (Financial Ombudsman Service) and FCA (Financial Conduct Authority) requirements adhering to TCF (Treating Customers Fairly) and CD (Consumer Duty) outcomes
• Root Cause Analysis (RCA): Conduct thorough fact-finding and critical analysis to identify recurring themes and suggest process improvements to prevent future issues
• Professional Correspondence: Draft clear, concise, and compliant final response letters that explain complex financial findings in accessible, jargon-free language
• Vulnerable Customers: Identify and provide tailored support for customers in vulnerable positions, ensuring compassionate and equitable treatment
• Stakeholder Collaboration: Liaise with internal teams like Operations, Compliance and Product to gather data and resolve cases efficiently 

WHAT WE ARE LOOKING FOR: 

• Professional Experience
  • UK Complaints Handling: Demonstrable experience in managing UK-based financial complaints within a regulated environment.
  • Financial Industry Knowledge: Solid understanding of financial products and the broader UK regulatory landscape (FCA, FOS, Treating Customer Fairly(TCF).
  • Startup Familiarity (desirable): Previous experience working in a startup or fast-paced FinTech environment, demonstrating adaptability and proactive problem-solving.
• Soft Skills & Communication
  • Empathetic Communication: Exceptional ability to build rapport, listen actively, and show genuine compassion during difficult conversations
  • Resilience & Conflict Resolution: The ability to remain calm under pressure, handle challenging interactions, and manage conflict professionally
  • Time Management: Highly organised with the ability to multitask and meet strict regulatory deadlines
  • Analytical Mindset: Strong attention to detail and a passion for finding solutions to complex, non-standard situations 
• Technical Proficiency
  • Industry Tools: Proficient in GSuite (Google Workspace), Slack, Confluence, Looker, and Jira
• Desired Qualifications
  • Certificate in Complaint Handling (CCBI) from the Chartered Banker Institute
  • Professional Banker Certificate

WHAT YOU WILL GET IN RETURN 

• Competitive salary 
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm 
• Learning & Development Budget 
• WFH Setup allowance 
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities 

Role Overview

We are seeking a technically strong Global Partner System Specialist to design, implement, and optimize partner-facing systems and operational processes. This role sits within the Global Partner Program and Strategy team and operates at the intersection of business and technology, bringing deep expertise in PRM management and CRM architecture and development. The primary focus is on PRM platforms, Salesforce, system integrations (including learning management and badging platforms), and partner data architecture supporting the global partner ecosystem.

You will administer and maintain partner systems, ensuring performance, scalability, and data integrity. This includes troubleshooting complex system and integration issues, partnering with technical teams to resolve defects, and helping to design and execute test plans (including taking the lead on regression testing) to validate enhancements. You will translate business requirements into scalable technical solutions, develop user and system documentation, and support change management efforts by creating enablement material, communicating updates, and driving adoption of new features and workflows—ultimately enabling a seamless, data-driven partner experience and improving efficiency across the partner lifecycle.

Key Responsibilities

1. Systems Design & Integration

• Architecture: Translate business needs into technical user stories and scalable system designs.

• Integrations: Build and maintain data flows between Salesforce, Impartner PRM, and learning platforms (LMS) for certifications, deal registrations, and badging.

• Lifecycle Management: Lead configuration, testing, and deployment of system enhancements.

2. Data Governance & Analytics

• Integrity: Maintain a high standard of data consistency across all partner platforms.

• Reporting: Design dashboards in Tableau and Salesforce to track partner performance, pipeline visibility, and portal engagement.

3. Quality Assurance & Support

• Testing: Own end-to-end test plans and lead regression testing for system releases.

• Technical Support: Troubleshoot complex integration issues and coordinate with developers for defect resolution.

• User Enablement: Manage user provisioning, create technical documentation, and drive platform adoption.

4. Operational Excellence

• Workflows: Optimize partner onboarding, agreement management, and deal registration processes.

• Continuous Improvement: Identify automation opportunities to improve operational efficiency and partner experience.

Qualifications

Required Skills & Experience

• 5+ years of experience in systems-focused roles such as Business Analyst, Systems Analyst, or Technical Partner Operations within a SaaS or technology environment.
• Deep hands-on experience with partner data across CRM (Salesforce) and PRM (Impartner) systems
• Strong understanding of system integrations, APIs, and data flows across enterprise platforms, including learning management systems (Cornerstone & Skilljar)
• Proven ability to translate business requirements into technical solutions and system configurations as well as test, troubleshoot, and request enhancements to partner systems
• Experience participating in the full partner system lifecycle: requirements, design, testing, deployment, and support.
• Advanced analytical and problem-solving skills with a focus on scalable solutions.
• Strong communication skills bridging technical and non-technical stakeholders.

Preferred Qualifications

• Experience with IMpartner
• Familiarity with deal registration and marketing development fund administration
• Hands-on experience with:
  • Tableau or similar BI tools
  • DocuSign, Conga/Apttus
  • Google Workspace
• Experience with data modeling, reporting frameworks, and dashboard design.
• Understanding of partner ecosystem at a SaaS technology company

#LI-Onsite

P25173_3437176

Role Overview: 

As an Insights/Secondary research - CoE team member, you will partner closely with global consulting teams to deliver high quality secondary research, market insights, and targeted analyses that inform strategic recommendations for our life sciences clients. You will develop a strong foundation in the life sciences industry and exposure to a diverse set of strategic questions across the product lifecycle. The work will span questions related to clinical development, commercialization, pricing and market access, launch planning, corporate and investor strategy, diagnostics, and new product planning.

Key Responsibilities:

• Conduct targeted secondary research on diseases, therapies, competitors, clinical pipelines, and market dynamics using public and proprietary data sources (e.g., EvaluatePharma, GlobalData, Navlin, MMIT, AnswerSuite, company filings, HTA portals).
• Synthesize research findings into clear, structured, and slide‑ready deliverables, including market landscapes, analytical frameworks, and concise written insights.
• Develop disease, assets, and company overviews; treatment algorithms; guideline and standard of care maps; and epidemiology driven market context summaries to support a broad range of strategic work.
• Perform analog research and benchmarking across launch, uptake, access, pricing, evidence generation, and go‑to‑market strategies to inform strategic decision‑making
• Summarize HTA, payer, and reimbursement decisions, identifying key value messages, evidence expectations, pricing and access outcomes, and drivers of payer decisions across markets.
• Prepare structured competitor and payer relevant profiles, including strategy, evidence, positioning, and deal or funding activity, to support both project and internal business development needs.
• Build and maintain reusable research assets, including competitive landscapes, analog libraries, launch timelines, and technology and policy trend trackers.
• Support qualitative research efforts by helping prepare discussion guides, synthesizing interview notes, and organizing insights for hypothesis testing.
• Work with global consulting colleagues to clarify problem statements, refine research questions, and iteratively improve output based on feedback.
• Contribute to the creation of templated outputs that integrate research insights into overall project deliverables (e.g., storyline aligned slides, appendices, and supporting materials).
• Ensure quality and consistency of research outputs by adhering to internal standards, referencing guidelines, and formatting best practices.
• Participate in internal knowledge building initiatives, including upkeep of internal knowledge repositories, templates, and best practice examples.

Qualifications & Requirements:

• 4-6 years of experience in life sciences consulting, market research, competitive intelligence, HTA / HEOR support, or similar insights focused roles.
• Undergraduate or master’s degree in a life science discipline (e.g., biology, biochemistry, pharmacology, biotechnology, pharmacy) or related field.
• Demonstrated interest in the global biopharmaceutical industry and strategic questions related to R&D, commercialization, pricing & access, launch and lifecycle management, diagnostics, and corporate / investor strategy.
• Ability to independently execute well-scoped research workstreams (e.g., literature scans, competitive profiles, basic epidemiology/market sizing desk research) with moderate oversight.
• High attention to detail in referencing, data checking, and ensuring consistency of narratives and exhibits across multiple sources.
• Strong written and verbal communication skills in English, with the ability to translate complex scientific and commercial concepts into accessible, actionable insights.
• Highly analytical and structured approach to organizing information and building logical narratives from evidence.
• Enthusiasm for collaborating with distributed global teams and comfort working across time zones.
• Strong proficiency in Microsoft PowerPoint and Excel; familiarity with common life science data and literature sources (e.g., clinical trial registries, scientific literature, company reports, analyst reports) is a plus.
• Ability to work in a hybrid setup, with 3 days per week from the Gurgaon office.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Sr. Analyst BI, based out of Gurgaon who will:

• Lead end-to-end campaign measurement and performance reporting, from data ingestion and cleaning to the final delivery of insights.
• Develop, build, and maintain sophisticated, scalable dashboards in platforms like Tableau, Power BI, or Looker to provide actionable visuals for stakeholders.
• Analyze campaign performance to uncover deep insights, identify optimization opportunities, and build compelling data-driven narratives.
• Lead projects focused on the improvement and automation of reporting workflows and dashboarding solutions.
• Establish and enforce best practices for data quality, visualization, and insight delivery within the campaign analytics function.
• Provide guidance and mentorship to junior analysts on reporting best practices, technical skills, and analytical techniques.
• Work closely with business stakeholders to understand their analytical needs and translate them into technical specifications and reporting strategies.
• Evaluate and recommend new tools and technologies to enhance our campaign reporting and analytics capabilities.

Skills and Experience:

If this opportunity looks right for you, we are looking for candidates who have:

• Bachelor’s degree in computer science, Information Technology, Engineering or related field.
• 3+ years of experience in data analysis, business intelligence, or campaign reporting/analytics, with demonstrated experience in leading projects or mentoring.
• Visualization Platforms: proficiency with data visualization platforms is essential (Power BI, Tableau and/or Looker).
• Proficiency in SQL, Excel, and Python/R
• Expert in data visualization and storytelling; able to craft compelling narratives that drive action.
• Experience in a commerce media or digital marketing agency is a plus.
• Excellent problem-solving, communication, and project management skills.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About the Role

We are seeking an experienced and data-driven Senior Digital Analyst to join our team. In this role, you will collaborate closely with our lead digital analytics experts, serving as a key contributor to our digital analytics operations with a strong emphasis on Adobe Analytics. You will play a crucial role in supporting our digital user experience by ensuring robust data collection, building intuitive reporting workspaces, and helping to empower cross-functional teams to make data-informed decisions.

Key Responsibilities

• Analytics Strategy & Reporting: Leverage your deep knowledge of Adobe Analytics to help build, maintain, and optimize complex Workspaces that deliver actionable insights to stakeholders across the organization.
  
  
• Team Enablement: Support a data-driven culture by assisting in the onboarding, training, and enabling of team members to effectively utilize Adobe Workspace for self-service reporting and analysis.
  
  
• Data Quality & QA: Participate in the functional Quality Assurance (QA) of Adobe Analytics tracking implementations to ensure accurate and reliable data collection across digital properties.
  
  
• Troubleshooting: Proactively monitor, troubleshoot, and debug data tracking anomalies or reporting issues, working closely with primary subject matter experts, engineering, and marketing operations teams to deploy fixes.
  
  
• Data Architecture & Classification: Assist in the management and maintenance of tracking architectures, including dimensions, metrics, segmentation, marketing channels, and classifications.
  
  

Required Qualifications

• Expert-Level Adobe Analytics: Deep, hands-on knowledge of how Adobe Analytics for 4 years works under the hood, including custom dimensions (eVars/props), events, advanced segmentation, marketing channel processing rules, and classifications.
  
  
• Workspace Mastery: Extensive experience in designing, building, and curating Adobe Analytics Workspaces tailored to different stakeholder needs.
  
  
• Mentorship & Training: Proven experience onboarding and enabling cross-functional team members (marketing, product, etc.) to use Adobe Workspace effectively.
  
  
• Debugging Expertise: Strong technical ability to troubleshoot and debug tracking issues using browser network tools, developer consoles, and analytics debugging extensions.
  
  
• Functional QA: Demonstrated experience executing functional QA for tracking deployments to validate analytics payloads before and after production releases.
  
  

Preferred Qualifications (Nice to Have)

• Working knowledge of SQL for data querying and analysis.
  
  
• Hands-on experience working with Adobe Launch / Data Collection Tags.
  
  
• Experience implementing and managing tags via Google Tag Manager (GTM).
  
  
• Working knowledge of Google Analytics 4 (GA4) and its event-based data model.

#LI-Hybrid

#P25155_3434078

Position Summary:

The Procurement Manager is responsible for managing an efficient and effective procurement operation for acquiring materials, supplies, equipment, and services in connection with the delivery of services supporting clinical trials. The Procurement Manager is responsible for organizing and supervising procurement activities that include but are not limited to: (i) managing and tracking the request for proposal (RFP) lifecycle; (ii) negotiating preferential pricing; (iii) establishing and tracking towards savings targets; and (iv) performing other commercial and transactional activities.

Essential functions of the job include but are not limited to:

• Developing and implementing procurement strategies that align with the company’s objectives.
• Managing the solicitation process, including reviewing/comparing specifications and costs and where appropriate supporting negotiation with vendors to reduce costs.
• Negotiating terms and conditions with suppliers to ensure the best possible prices and agreements.
• Developing tools and processes to support efficient and quality driven procurement activities.
• Maintaining an up-to-date knowledge of the industry’s market trends and developments.
• Leading transformational activities to build organizational procurement capabilities and improve procurement efficiency.
• Delivering value and competitive advantage measured by cost reduction and cost avoidance, vendor-enabled innovation, and risk mitigation.
• Ensuring compliance in purchasing process, especially in vendor selection and bidding.

Minimum Required:

• Bachelor’s degree in business administration, accounting, economics, or related field required or International equivalent education.
• Minimum of five years of work experience in life science procurement and outsourcing.

Other Required:

• Excellent communication and negotiation skills
• Proficiency in Microsoft Office Applications (Excel, Word, etc.).
• Knowledge of purchasing policies processes, and procedures.
• Knowledge and ability to negotiate best vendor terms and pricing.
• Experience with clinical trial procurement and contract research organization operations.
• Procurement and Supply Chain Certifications
• Experience managing and developing staff.

Skills:

• Strong negotiation and interpersonal skills.
• Excellent analytical, decision-making, and management skills.
• Capability to work under pressure and adapt to dynamic environments.
• Attention to detail and a commitment to achieving operational efficiency.

Position Summary:

The Procurement Manager is responsible for managing an efficient and effective procurement operation for acquiring materials, supplies, equipment, and services in connection with the delivery of services supporting clinical trials. The Procurement Manager is responsible for organizing and supervising procurement activities that include but are not limited to: (i) managing and tracking the request for proposal (RFP) lifecycle; (ii) negotiating preferential pricing; (iii) establishing and tracking towards savings targets; and (iv) performing other commercial and transactional activities.

Essential functions of the job include but are not limited to:

• Developing and implementing procurement strategies that align with the company’s objectives.
• Managing the solicitation process, including reviewing/comparing specifications and costs and where appropriate supporting negotiation with vendors to reduce costs.
• Negotiating terms and conditions with suppliers to ensure the best possible prices and agreements.
• Developing tools and processes to support efficient and quality driven procurement activities.
• Maintaining an up-to-date knowledge of the industry’s market trends and developments.
• Leading transformational activities to build organizational procurement capabilities and improve procurement efficiency.
• Delivering value and competitive advantage measured by cost reduction and cost avoidance, vendor-enabled innovation, and risk mitigation.
• Ensuring compliance in purchasing process, especially in vendor selection and bidding.

Minimum Required:

• Bachelor’s degree in business administration, accounting, economics, or related field required or International equivalent education.
• Minimum of five years of work experience in life science procurement and outsourcing.

Other Required:

• Excellent communication and negotiation skills
• Proficiency in Microsoft Office Applications (Excel, Word, etc.).
• Knowledge of purchasing policies processes, and procedures.
• Knowledge and ability to negotiate best vendor terms and pricing.
• Experience with clinical trial procurement and contract research organization operations.
• Procurement and Supply Chain Certifications
• Experience managing and developing staff.

Skills:

• Strong negotiation and interpersonal skills.
• Excellent analytical, decision-making, and management skills.
• Capability to work under pressure and adapt to dynamic environments.
• Attention to detail and a commitment to achieving operational efficiency.

Position Summary: 

Precision AQ’s Product Solutions team is expanding in India.  Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis.  Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market.   This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities.  The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.

The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO).  Ownership includes leading feature/user story grooming, sprint planning, and testing coordination.  They will identify risks to project development and escalate to stakeholders when appropriate.  The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.  

The Product Owner will also serve as the product owner for a new, AI-Powered offering.  This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service.  In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.

The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager.  Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. Project Management & Workflow Management

• Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
• Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
• Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
• Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
• Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.

1. Product & Requirements Support

• Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
• Support grooming, sprint planning, and cross functional alignment on requirements.
• Ensure documentation across products remains organized, version controlled, and easily accessible.
• Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.

1. Analytics & Data Operations Coordination

• Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
• Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
• Track testing cycles, defects, validations, and signoffs for new data processes and product features.

1. Process Improvement & Standardization

• Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
• Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
• Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
• Handson experience with Azure DevOps (mandatory).
• Knowledgeable in software development and other relevant web technologies
• Ability to write clear user stories, requirements, and acceptance criteria.
• Strong organizational and communication skills.
• Experience collaborating with Engineering, Data, and Product teams.
• Comfort working with analytics and datadriven workflows.

Preferred:

• Experience in healthcare analytics, oncology, market access, or life sciences data.
• Experience managing development of AI-enabled solutions
• Experience with product management software systems
• Experience with Scaled Agile Framework for Product Management
• Product Owner Certifications, such as:
• Certified Scrum Product Owner (CSPO) or willingness to certify
• Professional Scrum Product Owner (PSPO)
• SAFe Product Owner
• PMI Agile Certified Practitioner (PMI-ACP)
• EXIN Agile Scrum Product Owner
• Understanding of design quality standards
• Experience managing sprint ceremonies or operational delivery cadences.
• Ability to understand complex datasets and translate them into structured work items.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

Position Summary: 

Precision AQ’s Product Solutions team is expanding in India.  Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis.  Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market.   This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities.  The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.

The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO).  Ownership includes leading feature/user story grooming, sprint planning, and testing coordination.  They will identify risks to project development and escalate to stakeholders when appropriate.  The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.  

The Product Owner will also serve as the product owner for a new, AI-Powered offering.  This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service.  In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.

The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager.  Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.

Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)

1. Project Management & Workflow Management

• Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
• Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
• Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
• Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
• Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.

1. Product & Requirements Support

• Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
• Support grooming, sprint planning, and cross functional alignment on requirements.
• Ensure documentation across products remains organized, version controlled, and easily accessible.
• Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.

1. Analytics & Data Operations Coordination

• Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
• Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
• Track testing cycles, defects, validations, and signoffs for new data processes and product features.

1. Process Improvement & Standardization

• Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
• Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
• Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)

Qualifications:

BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field

Minimum Required:

• Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
• Handson experience with Azure DevOps (mandatory).
• Knowledgeable in software development and other relevant web technologies
• Ability to write clear user stories, requirements, and acceptance criteria.
• Strong organizational and communication skills.
• Experience collaborating with Engineering, Data, and Product teams.
• Comfort working with analytics and datadriven workflows.

Preferred:

• Experience in healthcare analytics, oncology, market access, or life sciences data.
• Experience managing development of AI-enabled solutions
• Experience with product management software systems
• Experience with Scaled Agile Framework for Product Management
• Product Owner Certifications, such as:
• Certified Scrum Product Owner (CSPO) or willingness to certify
• Professional Scrum Product Owner (PSPO)
• SAFe Product Owner
• PMI Agile Certified Practitioner (PMI-ACP)
• EXIN Agile Scrum Product Owner
• Understanding of design quality standards
• Experience managing sprint ceremonies or operational delivery cadences.
• Ability to understand complex datasets and translate them into structured work items.

Competencies:

• Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
• Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
• Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
• Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
• Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
• Solutions oriented: must be able to display resourcefulness and confidence under pressure
• Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.

Client Services Support Analyst

***Unfortunately, the Client Services Support Analyst is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Day to day activities include:

As an Client Services Support Analyst, you will be a member of the Client Services team in the development and deployment of Access Genius, our best-in-class market access pull-through solution for our biopharmaceutical clients. The products include interactive platforms and tools to optimize their sales and marketing strategies. In this role, you will build your expertise in a variety of areas including business requirements, testing, project management, software development life cycle processes, organization, attention to detail, communication, critical thinking, and biopharmaceutical commercialization.

• Collaborate with mentors and leadership to understand “why” and “how” to best initiate projects to facilitate learning and career growth
• Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
• Responsible for collecting business requirements based on client input and testing of product offerings
• Responsible for project plan development, execution and maintenance. Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track
• Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes
• Develop competency in client MRL review systems and approval processes
• Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary
• Manage the client inquiry process to ensure client satisfaction

Qualifications:
Required:

• Bachelor’s degree

Other required:

• Availability to work Eastern Standard Time and potentially outside the company’s standard hours of operation when necessary
• Internet connection that will support working on large files, video and audio calls
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to travel up to 5%

Preferred:

• Project Coordination experience
• Detail oriented self-starter with strong organizational and communication skills
• Project Management Software

#linkedinremote

***Unfortunately, the Client Services Business Analyst I - Healthcare Data is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.***

Position Summary: 

The Client Services Analyst will play a critical role in ensuring the successful delivery of services and solutions to our clients.  This position requires a high level of technical expertise along with strong communication skills and a commitment to excellence.  This role will support several clients with oversight from a manager of client services. The ideal candidate will have a strong sense of ownership and accountability, an inquisitive mindset, a background in T-SQL, and the ability to consistently produce high-quality work in a timely manner following a standard process. 

Essential functions of the job include but are not limited to:  

• Analyze client requirements and translate them into technical specifications. 
• Ensure the accuracy and integrity of data by conducting thorough quality checks and validations. 
• Own client jobs making sure they are running smoothly and on-time per established calendar; identify and remediate pain points to continually improve the process. 
• Collaborate with cross-functional teams to deliver value to our clients every day. 
• Maintain clear and effective communication with clients, address issues promptly, and provide regular updates. 
• Respond to and fulfill client tickets and requests in a timely manner with quality. 
• Contribute to client team meetings for client projects and engagements. 
• Take accountability for project deliverables, ensuring they meet the established standards and client expectations. 
• Develop, test, and deploy T-SQL scripts to support various client projects. 
• Implement advanced ETL processes to acquire and load large datasets. 
• Follow established procedures and standards as outlined by leadership. 
• Maintain associated procedural documentation. 
• Evaluate appropriateness of data for ad hoc requests and client projects. 
• Contribute code that is well-documented, logical, and easy to follow. 
• Other duties as assigned. 

Qualifications: 

Minimum Required: 

• Undergraduate degree 
• Experience with relational databases 

Preferred:  

• 1 to 3 years industry experience in either data analytics or healthcare 
• Evident proficiency and hands-on experience using T-SQL in a Microsoft SQL Server environment. 
• Descriptive statistics and/or Pharmaceutical/Healthcare industry experience. 
• Undergraduate degree with a quantitative focus. 

Skills:  

• Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders. 
• Strong sense of accountability and ownership for delivering high-quality work. 
• Exceptional attention to detail, ensuring accuracy and precision in all tasks. 
• Proficiency in T-SQL with hands-on experience in writing complex queries and scripts. 
• Effective time management skills and ability to keep multiple projects on schedule. 
• Experience in a client-facing role or in the pharmaceutical industry is a plus 
• Ability to work remotely. 
• Strong problem-solving skills and a proactive approach to identifying and addressing issues within established product boundaries. 
• Strong team player with the ability to work and execute independently. 
• Desire for continuous improvement and growth – driven to excel. 
• Demonstrated proficiency in Microsoft Office product suite including PowerPoint, Word, and Excel. 
• Experience in SSIS is a plus but not required. 

#LI-Remote

***Unfortunately, the Client Services Business Analyst II - Healthcare Data role is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Position Summary: Client Services Business Analyst II – Healthcare Data

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities:

• Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
• Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations
• Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
• Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
• Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
• Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
• Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
• Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience:

• Bachelor’s degree
• Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
• 3–5 years of experience with SQL Server, data integration, ETL development, and data validation techniques.
• Strong command of data storytelling and the ability to explain complex logic to diverse audiences.

Technical & Soft Skills:

• Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python.
• Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy.
• Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams.
• Comfortable mentoring and setting quality standards for others in the team.

***Unfortunately, the Client Services Business Analyst II - Healthcare Data role is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you’re a born problem-solver and enjoy when no day is the same - keep reading.

Position Summary: Client Services Business Analyst II – Healthcare Data

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities:

• Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
• Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations
• Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
• Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
• Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
• Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
• Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
• Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience:

• Bachelor’s degree
• Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
• 3–5 years of experience with SQL Server, data integration, ETL development, and data validation techniques.
• Strong command of data storytelling and the ability to explain complex logic to diverse audiences.

Technical & Soft Skills:

• Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python.
• Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy.
• Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams.
• Comfortable mentoring and setting quality standards for others in the team.

We are one of the fastest growing startups in FinTech. We are a digital asset brokerage delivering best-in-class pricing and execution capabilities for institutional traders and investors. Our vision is to grow the digital asset ecosystem 1000X with industry-leading prime brokerage solutions. 

Who is on the team? 

We are entrepreneurs. More than half of us have experience founding a company. We come from leading institutions including Google, LinkedIn, JUMP, Citadel, Goldman Sachs, Harvard Business School, Carnegie Mellon, IIT + more. We are backed by some of the best investors in the world including Accel Partners, Flybridge Capital, Lightspeed Venture Partners. 

Impact 

At FalconX, you’ll help make crypto assets a successful asset class. Some of the largest financial institutions from Wall Street to Silicon Valley and around the world will turn to you for the best market prices and insights on the crypto industry. You will become the expert on crypto industry trends and market movements. With your experience, you will shape our company’s trading strategies according to our core values - speed, transparency and trust. 

Role Overview

As a Quant Developer, you will build and scale the core systems powering our trading and risk infrastructure. This role sits at the critical intersection of quantitative research, trading, and high-performance engineering. You will be responsible for the architectural integrity of our derivatives pricing engines and execution systems, ensuring that complex mathematical models are translated into robust, production-grade code.

You will work directly with Traders and Quants to enable efficient pricing, execution, and real-time risk management across global markets.

What You’ll Do

• High-Performance Engineering: Design and implement low-latency systems for real-time trading and derivative pricing.

• Pricing & Analytics: Build and enhance pricing libraries for complex and exotic instruments, including volatility modeling and correlation structures.

• Execution Systems: Develop sophisticated execution algorithms and optimize order routing and the full trade lifecycle.

• Model Implementation: Collaborate with Quants to translate advanced mathematical models into scalable, numerically stable code.

• Risk & Attribution: Contribute to core risk systems, focusing on real-time metrics, PnL attribution, and complex scenario analysis.

• Data Infrastructure: Improve high-throughput data pipelines for large-scale market data and historical backtesting.

• Complex Problem Solving: Solve challenges across numerical methods, optimization, and distributed systems in a high-stakes environment.

What We’re Looking For

• Education: Degree in Computer Science, Mathematics, Physics, or a related quantitative field.

• Technical Stack: Expert-level Python skills; professional experience with a performance-critical language (C++, Rust, or Java) is highly preferred.

• CS Fundamentals: A deep understanding of data structures, algorithms, and high-performance system design.

• Quantitative Foundation: Solid grasp of probability, statistics, and numerical methods (e.g., Monte Carlo, Finite Difference).

• Domain Expertise: Practical familiarity with derivatives pricing (Options, Futures, Swaps) and financial market mechanics.

• Systems Experience: Proven ability to build distributed systems and data-intensive applications that handle high concurrency.

• Engineering Rigor: Ability to write clean, efficient, and production-quality code with a focus on testing and numerical accuracy.

• Soft Skills: A first-principles thinker and effective communicator who thrives in fast-paced, iterative trading environments.

Nice to Have

• Experience with exotic derivatives (correlation products, structured products).

• Exposure to advanced volatility modeling and market microstructure.

• Hands-on experience with numerical optimization and PDE solvers.

• Prior experience in Crypto, HFT, or low-latency trading environments.

• Familiarity with frontend tools (React) for building internal trading and risk dashboards.
  
  
  

As a quant developer you’ll: 

• Develop tooling and systems to support our trading activities: pricing enhancements for derivatives, execution algos and infrastructure, trading product development, etc. 
• Promote strong collaboration within a cross functional team, including design, product management, traders, quants and trade operations
• Solve technical problems of high scope and complexity. 
• Be involved in some of the most innovative products within the industry, like correlation exotics, missing data vol pricing, etc. 

Job requirements

• A bachelors/masters degree in Computer Science, Mathematics or related field.
• Proficiency in python and preferably a low level language and basics of a UI framework.
• Familiarity with distributed systems.
• Familiarity with Derivative Products or Risk management frameworks.
• Strong understanding of data structures, algorithms, and design patterns.
• Strong problem solving skills
• Strong understanding of data structures, algorithms, and design patterns
• Strong communication skills and collaborative mindset with detail-oriented approach to operations
• Ability to move quickly and adapt to a fast moving environment
• Comfort working in a highly agile, intensively iterative software development process.
• Desire to work in an early stage product startups

Bonus Criteria

• Experience with exotic products
• Experience with numerical methods and optimization 
• Experience with React 

As the Sales Operations Specialist at SentinelOne, you will play a critical role in optimizing how prospect and account data flows across our go-to-market systems. You will be responsible for designing, building, and maintaining scalable routing and data management processes that ensure records are accurately captured, matched, assigned, and maintained in Salesforce and LeanData.

This role requires strong technical expertise in LeanData and Salesforce, along with a deep understanding of data integrity, system integrations, and cross-functional operational alignment. The ideal candidate is detail-oriented, analytical, and passionate about building efficient, automated processes that improve data quality and drive operational excellence.

What will you do? 

Primary responsibilities include:

• Design, build and maintain complex routing flows using LeanData’s FlowBuilder to ensure records are assigned accurately in real time
• Continuously refine routing logic to align with evolving go-to-market strategies and territory models
• Ensure data integrity across systems by managing matching rules, deduplication processes with the Data Governance team, and account alignment
• Utilize enrichment tools such as ZoomInfo and Dun & Bradstreet to enhance record completeness and for routing accuracy
• Monitor and resolve data discrepancies to maintain a clean and reliable CRM environment
• Partner with Sales, Marketing and Channel operation teams to translate go-to-market strategy into scalable routing workflows and automation
• Collaborate with CRM and marketing teams to ensure seamless data flow and system integrations
• Monitor routing performance and troubleshoot assignment failures and process gaps
• Identify bottlenecks or inefficiencies in system workflows and implement solutions that improve operational speed and accuracy
• Work closely with Sales and Revenue stakeholders to document business requirements and implement scalable solutions
• Continuously evaluate and improve routing framework, automation and data governance standards
• Serve as the primary point of contact for routing and data management inquiries in Jira

What skills and knowledge should you bring?

Ideal candidates will have:

• Bachelor degree preferred
• 5+ years in a business or sales operations role 
• Excellent communicator both in-person and virtually
• Advanced experience with LeanData routing technology and Salesforce CRM
• Hands-on experience configuring complex routing logic within LeanData FlowBuilder (must have)
• Strong understanding of CRM data structures, account hierarchies, and territory models
• Experience with data enrichment platforms such as ZoomInfo and Dun & Bradstreet
• Proven ability to analyze complex datasets, identify process gaps, and implement scalable solutions
• Excellent communication skills with the ability to collaborate across Sales, Marketing, and Operations teams
• Results driven, self motivated and ability to multitask and problem solve
• Organized, with excellent attention to detail and work in a fast paced environment

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

• Employee stock purchase program and RSU 
• Numerous company-sponsored events including regular happy hours and team-building events
• Flexible Time Off.
• Flexible Paid Sick Days.
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) 
• Gym membership/sports gears by Cultfit.
• Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. 
• Private medical insurance plan for you and your family.
• Life Insurance covered by S1 (for employees)
• Telemedical app consultation (Practo)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• High-end MacBook or Windows laptop.
• Home-office-setup allowances (one time) and maintenance allowance. 
• Internet allowances.
• Provident Fund and Gratuity (as per govt clause)
• NPS contribution (Employee contribution)
• Half yearly bonus program depending on the individual and company performance.
• Above standard referral bonus as per policy.
• LinkedIn Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings
• Sodexo food coupons.

Why we're hiring:

We are looking for a Data Analyst to support in the continued development of WPP’s client operations analytics team, using business intelligence tools and visualisations to share with WPP HQ and the wider WPP network.

What you'll be doing:

Reporting into the Director of Data Operations, this role will work in several capacities including analysing data, creating technical solutions, assessing business issues, rolling out a software solution and building internal client relationships. In this role you will help to bring insights directly to the business, enabling senior stakeholders to make informed data driven decisions on a daily basis.

The role will be as follows:

• Support our ETL (Extract, Transform & Load) process for all current & future data feeds
• Work with all existing agencies data feeds to identify & resolve any validation concerns
• Create and/or manage WPP’s master data tables
• Assist with new agency/country implementation programmes
• Filter and “clean” data by reviewing validation reports and performance indicators to locate and correct code & data process problems
• Provide ad hoc analysis to key client stakeholders

Who you'll be working with:

You’ll be working closely with all of the Data & Insights team which currently consists of 13 people (8 based in UK, 2 based in Madrid & 3 based in India) who are nice group of individuals and are a close working team that all get on well, and who are looking forward to what this team could achieve in the future.

You will also be working closely with the Data Manager, EVP of Marketing & Growth Operations, other stakeholders from WPP Operating Companies.

We've adopted a hybrid working approach to give more flexibility on where and how we work. Normally we work together in our amazing office twice a week.

This role reports to the Director of Data Operations within the Enterprise Data Group team.

What you'll need:

• Strong analytical and problem-solving skills
• Proficiency in SQL and Python (pandas, PySpark) for data analysis
• Hands-on experience with Databricks or a comparable cloud platform (Snowflake, BigQuery)
• Familiarity with modern data formats (CSV, JSON, Parquet, Delta)
• Attention to detail and a willingness to learn new tools
• Fundamental understanding of REST APIs is desirable, but not mandatory
• Exposure to AI-assisted analytics workflows (e.g. Claude, Copilot, Genie) is a plus

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Here's a summary of the role:

If you're a compliance professional who believes that the best controls are the ones that run themselves — this one's for you.

As a Compliance Engineer on our Continuous Controls Assurance team, you'll sit at the intersection of compliance, engineering, and business process — your mission being to make compliance a living, automated reality rather than a periodic exercise. You'll inject compliance directly into how the business operates, building the evidence, signals, and automation that lets us prove we do what we say we do.

This role is particularly suited to candidates who have worked across compliance frameworks and technical environments — whether in SaaS companies, cloud-native organisations, or forward-thinking internal audit and GRC functions — and who are comfortable translating control requirements into code, pipelines, and data.

You'll play a central role in maturing our controls assurance program, moving us from point-in-time testing toward continuous, automated monitoring that scales with the business.

Here's a breakdown of what you'll do:

• Design and build automated controls — translate control objectives across frameworks such as SOC 2, ISO 27001, and PCI DSS into automated tests, scripts, and monitoring logic embedded in business and technical processes
• Own continuous controls monitoring — develop and maintain pipelines that continuously collect, evaluate, and surface control evidence, flagging exceptions and deviations in near real-time
• Embed compliance into the SDLC and business operations — partner with Engineering, DevOps, and business teams to integrate compliance checkpoints, policy-as-code, and configuration validation into CI/CD pipelines and operational workflows
• Bridge GRC and Engineering — translate compliance requirements into technical specifications, and translate system behaviour back into auditable evidence — acting as the connective tissue between the two disciplines
• Maintain the controls evidence repository — ensure control evidence is automatically captured, timestamped, and stored in a format that supports internal review and external audit
• Support audit and assurance activities — provide automated evidence packages for external audits, reducing manual effort and improving audit quality and speed
• Identify and close assurance gaps — conduct control gap assessments, recommend improvements, and own the remediation pipeline through to closure
• Collaborate on policy and standard development — ensure that policies are written in a way that can be operationalised and tested, feeding back where policy language creates ambiguity in controls design

These are the essentials you'll need to get an interview:

• Experience in a compliance, GRC, or information security role within a SaaS or cloud-native organisation
• Hands-on experience with one or more compliance frameworks — SOC 2, ISO 27001, PCI DSS, or similar
• Demonstrated ability to automate compliance processes — using scripting (Python, Bash, or similar), APIs, or tooling such as Drata, Vanta, Tugboat Logic, or equivalent
• Familiarity with cloud environments (AWS, GCP, or Azure) and the controls that govern them
• Strong analytical skills — able to decompose a control objective into testable, measurable components
• Excellent written communication — able to produce clear control narratives, test procedures, and evidence documentation

It would be great if you had these too, but we'll support you if you don't:

• Experience with policy-as-code tools (e.g. Open Policy Agent, Conftest, Checkov, or AWS Config Rules)
• Exposure to CI/CD platforms (e.g. GitHub Actions, GitLab CI, Jenkins) and how compliance gates can be embedded within them
• Familiarity with SIEM, log management, or observability tooling in a controls assurance context
• A background that spans both technical and compliance disciplines — e.g. a developer who moved into GRC, or a compliance analyst who learned to code
• Relevant certifications such as CISA, CISSP, CCSP, AWS Security Specialty, or equivalent

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

We are looking for a Workday Senior Test Analyst to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP. Within this role you will provide Senior Test Analyst capabilities for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Hands-on Test Management: Hands on test management where you will be involved in all areas of testing, providing hands on skills and support to the team.
• Test Planning: Prepare and/or review the Test documentation e.g. test plans, test cases or scripts, test results and other related items, to ensure they are correct and fit for purpose.
• Test Data: Create and maintain comprehensive test data for Workday Financials, PSA functional areas including integration to external systems, Workday Prism Analytics.
• Test Execution: Perform the execution of test cases, including functional, integration, user acceptance, performance and regression testing, to ensure the ERP system meets all requirements.
• Test Automation: Experience with automation tools, and where they can be best utilised during the SDLC.
• Test Management Tooling: Setting up Jira/Zephyr for Project & BAU Testing Activities.
• Defect/Ticket Management: Identify, document, and track defects, working closely with development teams to ensure timely resolution.
• UAT Support: Providing technical, process & system support for the execution of test scripts by business users.
• Quality Assurance: Ensure that all testing activities adhere to established quality standards and best practices.
• Risk Management: Identify potential risks and issues related to testing and develop mitigation strategies to address them.
• Continuous Improvement: Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.

What you'll need:

• Strong experience in Workday Financials (FINS), PSA, and Integrations
• Deep understanding of:
  • Workday Business Process Framework
  • Workday Security Model
  • Integration tools (EIB, Studio, Web Services)
• Proven experience in Workday release testing (R1/R2 cycles)
• Expertise in test management tools (Jira, Zephyr)
• Experience with test automation tools/frameworks
• Strong analytical, problem-solving, and risk assessment skills
• Excellent stakeholder communication and reporting skills
• Ability to work independently in a fast-paced global environment

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

About the team:

Ongoing Monitoring sits in our first line of defence (1LOD) operations’ department, responsible for monitoring the activity of our SME customers (‘members’) for the purpose of preventing, detecting and reporting sanctions, money laundering, terrorism financing, tax evasion, bribery and corruption, money mules and fraud. 

It's an opportunity to work with an amazing team across multiple geographies, including analysts, team leaders, product and engineering managers, data scientists and operations managers. The role has exposure to many senior stakeholders across the business and is at the heart of what we do to protect our customers.

What we’re looking for: 

Here at Tide, we are looking for someone who

• has a good understanding of Financial Crime Typologies including money laundering, terrorist financing, fraud, and sanctions evasion, bribery, tax evasion, and suspicious activities reporting. 
• is passionate and proactive, who will help ensure Tide is taking all relevant steps to detect and prevent all aspects of financial crime. 
• understands financial crime in a global financial set up with specific focus towards UK and Europe Geography. 
• has exceptional communication skills in English (both Written and Speaking).
• can use expert judgement to recommend if a case warrants filing of a Suspicious Activity Report (SAR) 

This role is a key element of our ongoing monitoring team sitting within the first line of defence. You’ll be responsible for ensuring we put our genuine members first, through monitoring transaction types and behaviours across our customer base, whilst spotting and investigating potentially suspicious activity. 

As an  Alert Review analyst you’ll be performing tasks related to the following

Transaction Monitoring Alert Review & Analysis:

• Monitor and investigate alerts generated by automated transaction monitoring and sanctions screening systems.
• Conduct comprehensive, risk-based reviews of customer accounts and transaction histories to identify suspicious patterns or activities that deviate from a customer's normal behavior.
• Synthesize information from various sources, including customer profiles (KYC/CDD), public records, adverse media, and internal data.
• Assess the transactional activity in the context of financial crime typologies across a variety of payment types and financial products offered.
• Draft a concise, yet comprehensive report on findings prior to discounting the alert or reporting suspicious activity.
• Contact the member (customer) via email, chat or by phone to seek additional contextual information without tipping off.
• Contact representatives of partner banks via emails in cases where a fin crime investigation is required on Tide’s member

Suspicious Activity Reporting (SAR) Recommendations:

• Draft and present detailed, well-reasoned SAR recommendations to experts responsible for filing SARs to regulatory authorities. 
• Construct a clear, concise, and defensible narrative outlining the suspicious activity, the investigative steps taken, and the rationale for the recommendation.
• Ensure all supporting documentation and evidence is accurately compiled and included in the case file for audit purposes.

Sanctions Screening:

• Analyze potential sanctions hits against international lists (e.g., OFAC, EU, UN, HMT) for cross border payment transactions.
• Apply a risk-based approach to differentiate between a true match and a false positive based on criteria like phonetic similarities, aliases, and supporting data.
• Escalate confirmed sanctions hits to management immediately for asset blocking or reporting.

Other tasks as part of the role

• Gain in-depth understanding of the technology and tools that aid in the alert review and analysis.
• Proactively calling out potential efficiencies in our tools and processes used for transaction analysis 
• Managing your own case load to meet performance targets (Productivity, Quality and Customer experience)
• Participate in internal and external training programs related to fraud offences detection and prevention and other subjects that may form part of the day-to-day work requirements.
• Treating Tide members fairly by taking responsibility to ensure that their needs are met
• Make recommendations for process improvements to prevent future occurrences of fraud
• Establishing good relationships with various departments throughout the organisation to ensure good operational synergy
• Participate in internal and external training programs related to fraud offences detection and prevention and other subjects that may form part of the day-to-day work requirements.
• Treating Tide members fairly by taking responsibility to ensure that their needs are met

What makes you a great fit: 

You are open to flexible shift timings and patterns, it will be five days working with two days off not necessarily weekends. 

• You have 2 to 4+ years of experience in a Transaction monitoring, Financial Crime risk related role in financial services
• You have a keen eye for process improvements, looking how we can work leaner and more robustly.
• You have an analytical mind and are able to digest large data sets and spot patterns and trends with ease 
• You have exceptional communication skills, written and verbal. Are able to communicate with our members (including via telephone) , internal stakeholders & regulatory bodies if required
• You have C1/C2 level of spoken and written English

What you get in return:

• Flexible working options
• Group Life Insurance
• 27 days holiday
• 3 days for L&D or volunteering time off per year
• We invest in your development with a professional L&D budget per year
• Snacks, light food, drinks in the office
• Enhanced family-friendly leave
• Sabbatical leave

Department: CCO – Global Support (Paymode & Nexus Member Services)
Location: India
Shift: Night Shift (US Support Hours)
Reporting To: Head of Paymode Customer Support (US)

Role Overview

We are looking for a Senior Operations Manager to serve as the senior onsite leader for our India‑based Paymode and Nexus customer support teams operating in US‑aligned hours. This role is responsible for ensuring operational excellence, service consistency, high‑quality training, workforce readiness, and strong coordination with cross‑functional partners.

The role works in close partnership with US leadership and India‑based Team Managers (dotted line) to drive disciplined execution, cultural alignment, and a strong on‑floor leadership presence. The ideal candidate brings deep contact center operations expertise, hands‑on leadership, and the ability to create structure, clarity, and consistent delivery across teams.

This role will also own Paymode‑specific AI initiatives, partnering with global AI leadership to drive practical adoption, operational value, and readiness within Paymode customer support.

This role has a real opportunity for increased responsibility as we continue to build out our back-office capabilities.

Key Responsibilities

Operations & On‑Floor Leadership

• Act as the senior onsite operations leader during US support hours
• Maintain strong on‑floor presence to support agents, managers, and real‑time operations
• Ensure consistent execution of operational standards, communication routines, and performance expectations
• Manage and resolve operational escalations in a timely and effective manner

People Leadership & Collaboration

• Partner with Team Managers to reinforce coaching, daily routines, and team engagement
• Support hiring through interview panels for agents, team leads, QA, SMEs, and trainers
• Promote a culture of professionalism, collaboration, accountability, and continuous improvement

Training & Quality Excellence

• Oversee end‑to‑end training programs including onboarding, nesting, continuous learning, and skills verification
• Ensure training content and delivery align with current product, process, and policy standards
• Own the Quality Assurance program including monitoring, calibration, coaching alignment, insights, and reporting
• Use QA insights to drive targeted coaching, knowledge improvements, and performance uplift
• Partner with Paymode SMEs to maintain and evolve training content, including digital and AI‑enabled learning materials
• Long‑term plan to hire a full‑time Trainer reporting to this role; this position owns training strategy, framework, and outcomes until that hire is made

Workforce Management & Capacity Planning

• Own workforce management activities including forecasting, staffing, scheduling, PTO planning, and real‑time queue management
• Partner with leadership on capacity planning and staffing readiness for Paymode and Nexus operations
• Manage and develop WFM resources to build scalable global capabilities
• With one WFM Analyst already productive, this role completes the Paymode WFM practice. Once Paymode WFM is fully mature, the role may partner with global support leaders on WFM strategy across other regions.

AI Enablement (Paymode)

• Be a participating member of global support AI council. Direct contribution to Paymode‑specific AI initiatives in alignment with global AI strategy and governance
• Serve as the primary Paymode operations resource for AI analysis, pilot execution, and program management
• Translate AI capabilities into practical workflows through agent and manager enablement and training
• Partner with agents, managers, and stakeholders to gather feedback, assess impact, and drive continuous improvement
• Support the development of standardized AI best practices and workflows for Paymode support leaders

Cross‑Functional Coordination

• Serve as the primary onsite point of contact for Facilities, IT, Transportation, and People teams
• Ensure site readiness, seating plans, floor setup, tools availability, and infrastructure support
• Drive timely communication, tracking, and closure of operational issues

Engagement & Recognition

• Design and run recognition, gamification, and engagement programs for India‑based teams
• Reinforce transparency around performance, growth opportunities, and development pathways

Required Skills & Qualifications

• Bachelor’s degree in Business, Operations, IT, or related field (MBA preferred)
• 8+ years of contact center operations experience, including 4+ years in senior leadership roles
• Strong experience in Training, Quality Assurance, and Workforce Management
• Proven ability to manage complex operations and cross‑functional escalations
• Experience with tools such as Salesforce, Power BI, LMS, QA, or WFM platforms
• Exposure to AI‑enabled tools, automation, analytics, or operational transformation initiatives preferred
• Excellent communication skills, leadership presence, and stakeholder management abilities
• Ability to work US‑aligned hours with flexibility for critical business needs

Location Details: Pune, India 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

What you'll get to do...

• Partner with business leaders to understand financial needs and align strategies with organisational goals.
• Develop and implement financial models and forecasts to evaluate performance, identify trends, and predict outcomes.
• Analyse financial data and deliver clear, actionable reports and presentations to senior management.
• Drive budgeting and forecasting processes, ensuring accuracy and alignment with business objectives.
• Identify risks and opportunities, recommend mitigation strategies, and support new financial systems and process improvements.

Your experience should include...

• 4+ years of finance experience in a global organisation, including financial modeling, forecasting, and analysis.
• Advanced technical skills in Excel and Power BI; familiarity with Adaptive Planning, Workday, and QuickSight is a plus.
• Expertise in financial modeling and forecasting techniques with a focus on accuracy and insight.
• Proven collaboration experience across regions, teams, and external partners to drive performance and solve problems.

You might also have...

• A Bachelor’s or master’s degree in Finance or Accounting or equivalent experience
• Professional certification such as CFA, CA or MBA in Finance

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We are seeking a skilled Data Analyst with strong experience in BigQuery, SQL, and Qlik to support financial reporting and analytics. The ideal candidate will have a solid understanding of financial metrics, be comfortable working with large datasets, and translate complex data into clear, actionable insights for business and finance stakeholders. In this role, you will be responsible for analyzing financial and sales data, creating insightful reports, and providing strategic recommendations and driving data-driven insights and initiatives to optimize Financial performance and efficiency. This role involves interpreting complex data sets, identifying trends, and collaborating with cross-functional teams to optimize processes. Strong analytical skills, proficiency in data visualization tools, and the ability to communicate findings effectively are essential for this position.

YOUR EXPERIENCE

• 5 years of hands-on experience with data analysis tools and techniques (e.g., Salesforce, SQL, Python, R, Qlik/Tableau, Excel). SQL is a MUST HAVE.
• Experience in finance operations or data analyst role.
• Solid knowledge of financial reporting concepts and business finance
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Passion for data and its ability to drive business results.
• Bachelor's degree in business administration, Statistics, Data Science, or a related field.

The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Legal Compliance Operations teams are dedicated to protecting Intellectual Property, ensuring strict regulatory compliance, and facilitating a safe, fair environment for rights holders, developers, and users. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making.

You will be reporting to the Manager Data Operations and act as the data SME for both IP and Compliance Operations, working closely with other domain-specific data analysts on the team. This position is critical to understanding, optimizing, and reporting on the operational performance of our Intellectual Property enforcement and our Legal Compliance workflows.

You Will:

• Own the analysis and reporting for both Intellectual Property Operations and broader Legal Compliance Workflows. Deliver recurring KPI packs for senior leadership across Safety, Legal, and Developer Relations partners.
• Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact.
• Collaborate with Data Science, IP Product, Policy, and Operations teams to define and maintain metric definitions, KPI hierarchies, and analytical guardrails that drive operational excellence in both IP protection and compliance obligations.
• Design, build, and maintain advanced operational reports and dashboards, delivering critical insights on IP enforcement and overall compliance health to senior-level management and cross-functional stakeholders across Operations, Legal, Product, and Engineering.
• Select and apply the most appropriate analytical methods to assess both IP operations and Legal Compliance programs, extract relevant data, and derive actionable insights to ensure we meet all of Roblox's legal and regulatory obligations efficiently and accurately.
• Monitor industry trends in digital rights management, regulatory compliance frameworks, and analytical best practices; incorporate them into our operational data strategies and tooling.

You Have:

• 7+ years of experience in a professional setting, with demonstrated experience in quantitative analysis and complex program management.
• Domain Knowledge: Good understanding of intellectual property operations (like copyrights, trademarks, and Digital Rights Management) and legal compliance processes (such as regulatory response SLAs, privacy operations, or law enforcement guidelines) in the tech industry—either through hands-on experience or by working closely on cross-functional projects.
• Technical Proficiency: Advanced proficiency in SQL, including complex queries, common table expressions, and window functions; working knowledge of Git and Python and/or R is highly desirable.
• Cross-Functional Leadership: Proven ability to work effectively with cross-functional teams (specifically Legal, Product, Engineering, and frontline IP/Compliance Operations) to drive strategic initiatives.
• Problem Solving: Strong analytical skills with a track record of using data to inform decision-making, optimize complex workflows, and solve operational bottlenecks.
• Business Acumen: Deep understanding of business operations and the ability to align data strategies with strict legal, regulatory, and IP business objectives.
• Expertise in consulting with stakeholders and managing complex projects from inception to completion.
• Strong multitasking and time management skills to balance the distinct needs of IP operations and Compliance operations.
• Minimum of a Bachelor’s degree in a technical field / analytical discipline (preferred: Computer Science, Data Analytics, Information Systems, Statistics, Mathematics, Business Analytics or equivalent), with a strong preference for an MBA or MS or equivalent experience

As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes.

You Will:

• Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics.
• Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment.
• Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift.
• Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes.
• Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites.
• Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams.

You Have:

• 3-5 years of experience in quality assurance, moderation, compliance, or a trust and safety-related role.
• Bachelor's degree or equivalent foundational experience in operational auditing.
• Proficiency in spreadsheet software like Excel or Google Sheets for tracking audit results and basic trend analysis.
• Highly organised with a strong ability to identify subtle discrepancies in moderation decisions and data entries.
• Clear written and verbal communication skills used to document audit findings and provide feedback to vendor teams.
• Ability to troubleshoot routine quality issues and apply policy rubrics to complex user cases independently.
• Capacity to thrive in a fast-paced team setting with the flexibility to adapt to evolving safety policies and global operational needs.

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you. 

The Data Enablement Team

Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support.

The Senior Data Analyst Opportunity

Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption.

You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth0 product and developing data products that drive key success metrics. You will have multiple tools and teams at your disposal to achieve the core outcome of creating product and customer insights that help our partners drive value and long-term customer success.

What you’ll be doing 

• Partner with peers and leaders in Sales, TAM, Customer Success, Product, Engineering and Program Management to develop scalable measurement strategies for our data assets, products and services
• Drive scalable, semantic data models that can support stakeholders both inside of Auth0 and across the enterprise
• Educate and enlighten data stakeholders with newly available objects and models that will unlock product, revenue, sales and business insights
• Build reusable data models that support key concepts of the business (Entitlement, Activation, Utilization, Engagement, etc.)
• Deliver executive dashboards and product insights based on foundational productionalized data models
• Partner with other analysts to create composite measures and insights that span Auth0 and the enterprise
• Ensure that data privacy and governance is a first priority at all stages of the data lifecycle

What you’ll bring to the role

• 5+ years of experience in analytics, data engineering, or analytics engineering, or product management
• 5+ years of hands-on experience with data visualization tools (Tableau, Looker, Streamlit, PowerBI, Sigma, Omni, etc.)
• 5+ years of SQL experience
• Strong understanding of data lifecycle management including instrumentation, governance, modeling and self-service interfaces
• Experience working within a Jira/Agile environment to manage and prioritize technical work.
• Build relationships with partners and stakeholders to understand product data needs, distill business requirements into technical documentation and prioritize work accordingly
• Excellent business acumen and emotional intelligence in ambiguous environments
• BA or higher, preferred; additional relevant work experience in lieu of a degree is acceptable

And extra credit if you have experience in any of the following!    

• Cloud based data warehouse technologies (Snowflake, BigQuery, Databricks, etc.)
• Data engineering (Python, dbt, Kafka, Parquet, DuckDB, etc.)
• Experience with version control systems (e.g., Git) and the Pull Request process.
• Proficiency with advanced data skills/code, such as working with Claude code or other LLM-based data analysis tools.
• Paywall, subscription or authentication based products

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

#Hybrid_Bengaluru

#LI_Linkedin P24589_3405679

Position Description:

Okta is seeking a Senior Workday Functional Analyst to join our Business Solutions Team. In this critical role, you will partner closely with the People Technology leadership and play a key role in our Workday transformation efforts. As part of a cross-functional team, you will collaborate with stakeholders across People, Payroll, IT, Finance, and international offices to optimize and scale our HR systems and processes.

This role is ideal for someone who is passionate about solving complex business challenges, driving innovation through automation, and delivering a best-in-class user experience.

Job Duties and Responsibilities

• Lead full lifecycle Phase X implementations of Workday HCM and Workday Talent or Workday Benefits
• Conduct discovery sessions to gather, analyze, and document business requirements
• Translate requirements into scalable Workday configurations
• Provide strategic recommendations aligned with HR best practices
• Serve as a Workday subject matter expert (SME), with strong knowledge across multiple modules HCM and Workday Talent or Workday Benefits
• Ensure data integrity and support the ongoing enhancement and adoption of new Workday features and functionality.
• Lead all phases of the Workday configuration lifecycle, including gathering business requirements, designing solutions, configuring the system, supporting testing, and driving adoption.
• Contribute to internal enablement efforts by providing training and knowledge-sharing opportunities across cross-functional teams.
• Design, build, and maintain advanced Workday reports, including Composite, Matrix, and other custom reporting solutions and Workday dashboards.
• Manage Workday releases, ensuring new features are tested, adopted, and optimized in a timely manner.
• Assist junior team members in day-to-day tasks, configuration activities, and troubleshooting.

Required Skills and Qualifications

• 5+ years of Workday Functional consulting experience
• One or Multiple full lifecycle implementations of Workday HCM and Benefits/Talent
• Supported, minimum of one annual event, such as Merit Cycle/Performance Review/Open Enrollment  
• Strong expertise in either:
• Workday Talent (Performance, Succession, Career, Talent Review), or
• Workday Benefits (Plans, Eligibility, Open Enrollment, Life Events)
• Deep knowledge of Workday business process configuration
• Strong knowledge of Microsoft Excel, including advanced formulas, PivotTables, data analysis, charts, and reporting
• Experience with security configuration and reporting
• Strong client-facing consulting and workshop facilitation skills
• Hands-on experience developing and enhancing custom reports and dashboards in Workday
• Strong proficiency in EIB (Enterprise Interface Builder), and Report as a Service (RaaS) integrations
• Strong proficiency with Workday Calculated Fields
• Strong analytical and problem-solving skills, with the ability to propose and implement scalable solutions.
• Excellent interpersonal and communication skills, with the ability to translate complex technical concepts to business audiences.
• Comfortable working in a fast-paced, diverse, and collaborative environment.
• Eagerness to learn and expand Workday knowledge across additional modules or areas of functionality.

Preferred Skills

• Workday Pro or Workday Certification in HCM and/or Talent/Benefits
• Experience with global HCM implementations
• Background working in mid-to-large enterprise environments or consulting firms.
• Experience with SOX compliance, data governance, and audits.

Key Competencies

• Strategic thinking and solution design
• Executive communication skills
• Stakeholder management
• Problem-solving and analytical ability

Mentorship and team leadership
#LI_Hybrid
#P20246_3063076

Position Description:

Okta is seeking a Senior Workday Functional Analyst to join our Business Solutions Team. In this critical role, you will partner closely with the People Technology leadership and play a key role in our Workday transformation efforts. As part of a cross-functional team, you will collaborate with stakeholders across People, Payroll, IT, Finance, and international offices to optimize and scale our HR systems and processes.

This role is ideal for someone who is passionate about solving complex business challenges, driving innovation through automation, and delivering a best-in-class user experience.

Job Duties and Responsibilities

• Lead full lifecycle Phase X implementations of Workday HCM and Workday Talent or Workday Benefits
• Conduct discovery sessions to gather, analyze, and document business requirements
• Translate requirements into scalable Workday configurations
• Provide strategic recommendations aligned with HR best practices
• Serve as a Workday subject matter expert (SME), with strong knowledge across multiple modules HCM and Workday Talent or Workday Benefits
• Ensure data integrity and support the ongoing enhancement and adoption of new Workday features and functionality.
• Lead all phases of the Workday configuration lifecycle, including gathering business requirements, designing solutions, configuring the system, supporting testing, and driving adoption.
• Contribute to internal enablement efforts by providing training and knowledge-sharing opportunities across cross-functional teams.
• Design, build, and maintain advanced Workday reports, including Composite, Matrix, and other custom reporting solutions and Workday dashboards.
• Manage Workday releases, ensuring new features are tested, adopted, and optimized in a timely manner.
• Assist junior team members in day-to-day tasks, configuration activities, and troubleshooting.

Required Skills and Qualifications

• 5+ years of Workday Functional consulting experience
• One or Multiple full lifecycle implementations of Workday HCM and Benefits/Talent
• Supported, minimum of one annual event, such as Merit Cycle/Performance Review/Open Enrollment  
• Strong expertise in either:
• Workday Talent (Performance, Succession, Career, Talent Review), or
• Workday Benefits (Plans, Eligibility, Open Enrollment, Life Events)
• Deep knowledge of Workday business process configuration
• Strong knowledge of Microsoft Excel, including advanced formulas, PivotTables, data analysis, charts, and reporting
• Experience with security configuration and reporting
• Strong client-facing consulting and workshop facilitation skills
• Hands-on experience developing and enhancing custom reports and dashboards in Workday
• Strong proficiency in EIB (Enterprise Interface Builder), and Report as a Service (RaaS) integrations
• Strong proficiency with Workday Calculated Fields
• Strong analytical and problem-solving skills, with the ability to propose and implement scalable solutions.
• Excellent interpersonal and communication skills, with the ability to translate complex technical concepts to business audiences.
• Comfortable working in a fast-paced, diverse, and collaborative environment.
• Eagerness to learn and expand Workday knowledge across additional modules or areas of functionality.

Preferred Skills

• Workday Pro or Workday Certification in HCM and/or Talent/Benefits
• Experience with global HCM implementations
• Background working in mid-to-large enterprise environments or consulting firms.
• Experience with SOX compliance, data governance, and audits.

Key Competencies

• Strategic thinking and solution design
• Executive communication skills
• Stakeholder management
• Problem-solving and analytical ability

Mentorship and team leadership
#LI_Hybrid
#P18219_3370638

Responsibilities

• This Role will be for Australian Shift and you are required to work on either saturday or sunday.
• Support and maintain customers who have implemented the Customer Identity SaaS solution, resolving technical and non-technical customer issues in a timely fashion
• Operational management of Support tickets
• Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction
• Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution.
• Exceed customer expectations on response quality, timeliness of responses and overall customer experience.
• Serve as internal and external point of contact on customer issues and ensure they are resolved as expediently as possible.
• Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
• Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices
• Collaborate with other departments in the company to achieve customer satisfaction
• Contribute to and maintain repository of product area specific knowledge and promote a culture of team knowledge sharing and collaboration within Support.

Requirements

• 5 years+ of technical support and/or software development OR 3 years+ of solid experience in a business or technical analyst role for medium to large scale business software implementation projects
• Strong analytical and problem-solving skills
• Self-starter — able to come up to speed on complex, difficult concepts with minimal assistance
• Ability to quickly context-switch between multiple complex work streams
• Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint the root cause of issues
• Customer-obsessed attitude — a customer advocate, always going the extra mile
• Team player with solid communication and presentation skills
• Proactivity — identify opportunities and take preemptive action against potential problems
• Continuous growth — permanently look for areas of improvement, make plans on how to improve them, and execute those plans

Technical Domain Focus

• Knowledge of software development fundamentals and common architectures
• Knowledge of HTTP, encryption, basic security concepts
• Understanding of authentication and authorization concepts
• Knowledge of one or more auth protocols/specifications: Oauth2, OIDC, SAML, WS-FED, LDAP, Azure AD, etc.
• Proficient in at least one programming language; ideally JavaScript

#LI-CA1

P23873

Sr Analyst, Field Analytics

As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team drives insight and scale within the global field organization. We serve as the core engine for the analytics and strategic analysis that enable our leaders to make data-driven decisions that determine the trajectory of Okta’s growth.

You will be responsible for building high-impact technical assets, ranging from executive Tableau dashboards to standardized Snowflake datasets, while staying at the forefront of AI-driven analytics workflows. You will partner with US-based leadership and local team members to ensure our reporting framework is scalable, accurate, and deeply aligned with Okta’s global GTM strategy.

Job Duties & Responsibilities:

• Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets that provide actionable insights to business partners across the global organization.
• Data Set Engineering: Build and optimize production-grade data sets in Snowflake, ensuring that all field data (Pipeline, Bookings, Productivity) is clean, structured, and easily accessible for self-service analysis.
• Documentation & Governance: Take ownership of the technical documentation for all GTM reporting assets, ensuring data lineage, metric definitions, and logic are clearly defined and accessible.
• AI Implementation: Champion the use of Generative AI tools to accelerate the analytics lifecycle, including automating SQL query generation, streamlining data preparation, and enhancing report documentation.
• Global Collaboration: Work cross-functionally with Field Operations, Business Systems, and Data & Insights teams to capture requirements and deliver technical solutions that support our go-to-market initiatives

Required Skills & Qualifications: 

• 5+ years of professional experience in Data Analytics or Business Intelligence, ideally within a global delivery model.
• Technical Stack Expertise in SQL (Snowflake), BI Visualization tool (Tableau), and CRM data (Salesforce)
• Practical experience using Generative AI (e.g., GPT, Gemini, or GitHub Copilot) to improve technical productivity.
• A strong "documentation-first" mindset with the ability to create clear, concise technical and functional manuals.
• A relentless curiosity and a desire to "build it and own it," working both independently and collaboratively across a global team.
• Proven ability to translate complex data logic into clear, concise narratives.

Preferred Qualifications: 

• Proficiency with scripting (python) & data modeling (dbt) 
• Deep understanding of enterprise software sales processes, field operations, and cross functional GTM mechanics.
• Proven ability to operate independently within a global model, taking complex requirements from US-based stakeholders, execute high-quality technical work during India business hours, and provide comprehensive handoffs that allow projects to progress 24/7 without real-time oversight.

#LI-Hybrid

#P24939

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you. 

The Data Enablement Team

Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support.

The Senior Data Analyst Opportunity

Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption.

You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth0 product and developing data products that drive key success metrics. You will have multiple tools and teams at your disposal to achieve the core outcome of creating product and customer insights that help our partners drive value and long-term customer success.

What you’ll be doing 

• Partner with peers and leaders in Sales, TAM, Customer Success, Product, Engineering and Program Management to develop scalable measurement strategies for our data assets, products and services
• Drive scalable, semantic data models that can support stakeholders both inside of Auth0 and across the enterprise
• Educate and enlighten data stakeholders with newly available objects and models that will unlock product, revenue, sales and business insights
• Build reusable data models that support key concepts of the business (Entitlement, Activation, Utilization, Engagement, etc.)
• Deliver executive dashboards and product insights based on foundational productionalized data models
• Partner with other analysts to create composite measures and insights that span Auth0 and the enterprise
• Ensure that data privacy and governance is a first priority at all stages of the data lifecycle

What you’ll bring to the role

• 5+ years of experience in analytics, data engineering, or analytics engineering, or product management
• 5+ years of hands-on experience with data visualization tools (Tableau, Looker, Streamlit, PowerBI, Sigma, Omni, etc.)
• 5+ years of SQL experience
• Strong understanding of data lifecycle management including instrumentation, governance, modeling and self-service interfaces
• Experience working within a Jira/Agile environment to manage and prioritize technical work.
• Build relationships with partners and stakeholders to understand product data needs, distill business requirements into technical documentation and prioritize work accordingly
• Excellent business acumen and emotional intelligence in ambiguous environments
• BA or higher, preferred; additional relevant work experience in lieu of a degree is acceptable

And extra credit if you have experience in any of the following!    

• Cloud based data warehouse technologies (Snowflake, BigQuery, Databricks, etc.)
• Data engineering (Python, dbt, Kafka, Parquet, DuckDB, etc.)
• Experience with version control systems (e.g., Git) and the Pull Request process.
• Proficiency with advanced data skills/code, such as working with Claude code or other LLM-based data analysis tools.
• Paywall, subscription or authentication based products

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

#Hybrid_Bengaluru

#LI_Linkedin P24588_3405678

Rubrik has become the fastest growing enterprise in Silicon Valley.  We are seeking a passionate and highly driven individual to join a driven, fun and talented Sales Operations team!  This team is integral to the success of the sales organization by helping to drive revenue, predictable growth, and sales productivity. This is a full-time position located in India (with proximity to Bangalore office).

Where you can make an impact:

• Support the sales teams with CRM operations including quoting, account ownership transfers, opportunity updates and other critical functions
• Facilitate system access for sales representatives through established onboarding & offboarding processes (SFDC, Clari, Tableau, etc.)
• Work with cross-functional teams (Order Mgmt., Deal Desk, Finance, Sales Management and Product Ops.) to drive accurate and timely reporting and communication
• Serve as the Field Sales point of contact for general inquiries and process guidance 
• Support the preparation of Quarterly Business Reviews 
• Take ownership of ad hoc projects that improve efficiency and sales productivity

Background:

• 5+ years experience in Sales Operations or similar role
• Bachelors degree or equivalent work experience
• Preferred: Experience with Salesforce (SFDC) CPQ, Clari, and Advanced Excel
• Prior experience with quote building, pricing, & operational support for large customer segments or business units
• Experience in structuring problems, taking initiative and following through with strong execution
• Strong experience with managing large datasets via Excel
• Strong people skills: Ability to develop relationships, drive consensus, and results from cross-functional teams
• Passionate and motivated to make a massive impact and work hard in a fast-paced environment
• Organized, detail oriented, and able to prioritize through sound judgement
• Proactive, creative, and flexible  
• High-energy, company first approach, and consistently positive attitude

#LI-RS1

Location: Bangalore

Shift: EST (5:30 P.M IST- 2:30 A.M IST)

What we’re looking for:

 You are an aspiring Business Intelligence, Data & Analytics Professional with 6+ years of experience in supporting the business in delivering high quality strategic and tactical analysis. You will have experience in analyzing complex business problems using data and provide actionable insights to our customer facing teams. You will have experience in identifying and interpreting trends and patterns in datasets to attribute key business drivers. You will have strong knowledge of SQL, CRM (Salesforce), Clari, Excel, Business Intelligence systems such as Tableau and Power BI. If you want to be part of a growing business, have a strong interest in learning and implementing innovative solutions to business challenges, and are passionate about winning, get in touch with us to explore the exciting opportunity at Rubrik. 

Position Overview:

As a Business Analyst you will be given the opportunity to tackle challenges impacting the growth of Rubrik’s growing subscription renewals business. This team is responsible for providing forecast clarity, scoring renewal growth and retention likelihood, customer analytics, and developing retention action plans working closely and partnering with Sales & Renewal Ops.

Key Responsibilities:

• Perform weekly, monthly and quarterly opportunity pipeline analysis, data validation and identify gaps and actions required
• Identify process automation and improvement opportunities and work with cross-functional teams to drive these initiatives
• Communicate regularly on business/team performance, making recommendations based on analysis of key performance areas
• Act on behalf of the leadership (e.g. drive global churn forecasting, identify direct and channel renewal improvements, forecasting mechanics evolution to incorporate customer health insights)
• Support the development and presentation of the business outcomes to stakeholders with a view to assisting them to drive performance in their areas (e.g. churn/upsell attribution etc)
• Provide critical business insights to Customer Success and Sales leadership based on business acumen and data analysis, be able to identify issues, recommend action plans and execute.
• Drive culture of continuous improvement on performance, process, automation, and data accuracy
• Generate regular and ad-hoc business analysis for Renewals and Sales Leadership to monitor performance across a range of key business drivers and Renewals Team performance, including direct and partner renewals
• Compare business performance against defined KPIs to identify trends and share key learnings and drive new operational programs
• Analyze data to determine if the customer is “At-Risk” and ensure early engagement.
• Analyze customer data to reduce the churn and identify the root cause of churn

Basic Qualifications

• 6+ years overall professional experience.
• A Bachelor's Degree focused in an analytically rigorous field of study is preferred, a MBA is a huge plus.
• Self-starter with outstanding problem-solving skills
• Proven track record in juggling through multiple projects and deadlines yet driving them to completion
• Have strong business acumen, excellent collaboration and stellar communication.
• Experience with Data Analytics and Modelling and ability to work with a degree of independence on data analysis.
• Excellent time management skills and ability to manage multiple priorities.
• Knowledge of Rubrik products and services preferable.

Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, and secure against cyberthreats. Rubrik has raised over $553 million in venture funding, most recently at a valuation of $3.3 billion. We’ve been recognized as a Forbes Cloud 100 Company two years in a row and as a LinkedIn Top 10 startup. 

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

#LI-DR2

Location: Bangalore, India

Shift Timing: 5:30 PM- 2:30 AM

About You:

In this role, you will be a Quoting Analyst II who will be a  part of the Global Renewal Team. This role will be focused on ensuring all upcoming renewals from the installed base are being quoted accurately with the intent to align expiration dates and streamline the renewal process. This individual will assist the Renewals team review and report any refresh/upgrade opportunities that impact the installed base. Your ability to drive business process, manage heavy transaction workloads with a keen attention to detail will enable the team to secure more revenue prior to the maintenance/subscription expiration date ultimately removing the risk of reducing the contract value. Focusing on accuracy upfront will allow for predictability as we look to secure the renewals.

What we’re looking for:

• You are a Quoting Analyst II  with 4+ years of experience in Renewals Quoting Operations supporting the renewal reps in their day-to-day activities by picking up and performing more administrative tasks and helping to coordinate activity between different functions. You will be instrumental in scaling our renewal business and achieving our ambitious growth targets.

What you will Do:

• Responsible for maximizing retention by partnering with Renewal Reps to ensure renewal quotes are validated & sent out early.
• Ensure the data is accurate, including all changes from the prior renewal, price increase, and accuracy of all SKU data and contractual terms that may impact the renewal amount.
• Manage a pipeline of upcoming renewals and validate each opportunity/quote in your assigned region.
• Accountable for reviewing and checking accuracy with upgrades executed by the field and Inside Account teams
• Identify the potential Flip/Refresh/Upgrades opportunities early in the renewal cycle.
• Extract and analyze large data sets to deliver meaningful insights around Adoption, Retention and expansion, and proactively report on trends and suggestions for improvement
• Extract and analyze large data sets to deliver meaningful insights around retention and expansion, and proactively report on trends and suggestions for improvement.

Desired Skills & Experience:

• 3-8 years of hands-on Renewal Operations, Revenue Operations or Quote to Cash Process.
• Solid Salesforce aptitude
• Ability to Organize and Prioritize activities
• Strong oral and written communication skills
• Organizational and follow up skills, problem solving and analytical skills
• Inventory/installed base management experience is a plus
• Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.

#LI-DR2

About Remodel Health

Remodel Health is revolutionizing the way employers deliver health benefits—shifting from one-size-fits-all group plans to personalized, cost-effective solutions through Individual Coverage Health Reimbursement Arrangements (ICHRA). Our mission is to transform health benefits to resource organizations with missions that matter, helping them better care for their teams while reducing cost and complexity. By combining innovative technology with high-touch service, we empower employers to offer benefits that truly meet the needs of their people.

As an organization founded on faith-based principles, we started out serving mission-driven employers such as churches, Christian schools, and faith-based nonprofits. With growing momentum in the market, our reach has expanded to include private-sector employers and small businesses looking for more sustainable and flexible solutions.

We replace outdated models with individualized plans that simplify administration, reduce costs, and align with employee needs. With a team that values collaboration, efficiency, and results, we help customers navigate change with confidence and clarity.

Backed by leading investors and trusted by a growing number of employers, brokers, and payors nationwide, Remodel Health is leading a category-defining movement in employer-sponsored healthcare. As market demand accelerates and regulatory support grows, we are uniquely positioned to drive the next chapter of innovation in health benefits—while staying grounded in our commitment to serve with care, purpose, and excellence.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

We are looking for a highly driven, team-oriented self-starter to join our growing Compliance team! The Compliance Analyst will ensure that our company adheres to legal and internal regulations. This candidate will work closely with our Head of Compliance to develop a strong compliance program around ERISA, BSA/AML, HIPAA and HITRUST and more. This role requires someone who is extremely organized, hardworking, an excellent communicator, and detail oriented.

If this sounds like you, explore the job specifics below:

Responsibilities

• Contract and Legal Document Execution: Manage the entire execution lifecycle, ensuring proper signatory authority, legal review, and secure archiving of all binding agreements.
• Policy and Procedure Development: Create, update, and implement company policies and procedures to maintain regulatory compliance.
• Regulatory interpretation/analysis: Analyze and interpret new or changing industry and regulatory developments and assess their impact on the organization.
• Auditing and Monitoring: Conduct regular audits, test controls, and monitor business activities to ensure adherence to policies and regulations.
• Risk Assessment: Identify potential areas of compliance vulnerability and risk; develop and implement corrective action plans for resolution of problematic issues.
• Cross-functional collaboration: Work with other departments to provide guidance, support, and training on compliance matters.
• Reporting: Prepare reports on compliance activities, manage external requests for information, and respond to inquiries from regulatory agencies.

Experience and Skills:

• 1-2 years of experience in health insurance preferred
• Strong understanding of industry specific regulations and standards
• High ethical standards, integrity, and professionalism

Education:

• Bachelor’s degree in Pre-Law, Business Administration, Healthcare Administration, ERM or Finance.

Benefits:

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years of employment

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

About the Role

We’re looking for a detail-oriented and proactive Accounts Payable Senior Analyst to support and scale our global Accounts Payable operations within our Center of Excellence in Bengaluru, India.

This role will be responsible for end-to-end AP processes including invoice processing, cash disbursements, vendor management, travel & expense, and help desk support, while ensuring strong internal controls and a high level of service delivery.During onboarding, the role may align with U.S. business hours before transitioning to standard IST hours.

This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• Coupa (preferred)
• NetSuite (preferred)
• Navan (or similar T&E platform)
• Google Workspace
• Microsoft Excel

What You’ll Do

• Own end-to-end invoice processing including 2-way matching
• Review and resolve invoice discrepancies with vendors and internal teams
• Execute payment runs (ACH, wires) with appropriate controls
• Maintain vendor master data including validations and compliance checks
• Review and audit employee expense reports for policy compliance
• Manage AP help desk inquiries and ensure SLA adherence
• Support month-end close including accruals and reconciliations
• Partner with accounting, procurement, and FP&A teams
• Support audits and documentation requests
• Drive process improvements and automation initiatives

Skills We’re Looking For

• 3+ years of Accounts Payable or relevant experience
• Strong understanding of AP lifecycle and controls
• Advanced Excel skills (pivot tables, lookups)
• Experience with ERP/AP tools (NetSuite, Coupa preferred)
• Strong attention to detail and analytical skills
• Ability to manage high volumes and meet deadlines
• Strong communication and stakeholder management skills
• Proven ability to measure, track, and consistently achieve KPIs such as invoice turnaround time, accuracy, and on-time payments

Bonus Skills​

• Experience in a Global COE (Center of Excellence) or Shared Services environment
• Exposure to SOX controls and audit processes
• Experience with automation tools or process optimization

#LI-HYBRID

#LI-PK1

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday Release Analyst to join the Workday Services Team providing the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Tenant and Release Lead.

You will be responsible for release coordination and tenant management activities, ensuring all Workday environments are up to date, correctly configured, and capable of supporting change, testing, integrations, and production operations.

What you'll be doing:

• Manage Workday tenants to ensure availability and stability for support, testing, and project activities.
• Coordinate Workday releases and updates across tenants, including production deployments, in line with agreed release calendars.
• Plan and coordinate tenant refresh activities, including impact assessment, scheduling, and post-refresh validation.
• Own and maintain release and tenant-related tickets in Jira, ensuring accuracy, traceability, and timely progression.
• Coordinate with QA, functional, integration, and security teams to ensure release readiness and acceptance criteria are met.
• Support release governance activities, including CAB inputs, risk tracking, and dependency management.
• Communicate system downtime, releases, patching, and maintenance windows to stakeholders.
• Ensure adherence to global Workday standards, processes, and governance controls.
• Actively contribute to continuous improvement of release, tenant, and deployment processes.

What you'll need:

• Experience in release management, tenant management, or application support within Workday Platform.
• Experience using Jira, ServiceNow or similar ticketing and test management tools.
• Understanding of how ERP systems operate in large, global organisations.
• Good technical understanding of SaaS platforms, integrations (APIs, EIB, Web Services), and data flows.
• Excellent organisational skills with the ability to manage multiple releases, priorities, and stakeholders simultaneously.
• Effective communication skills with the ability to work with multiple teams (QA, Functional, Integration, Security) and manage cross-team dependencies effectively.
• Understanding of Workday feature release and ability to assess potential impacts across tenants, integrations and Security.
• Experience supporting release governance, CAB processes, and deployment readiness activities is highly desirable.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid