About the Role

We are seeking an experienced and data-driven Senior Digital Analyst to join our team. In this role, you will collaborate closely with our lead digital analytics experts, serving as a key contributor to our digital analytics operations with a strong emphasis on Adobe Analytics. You will play a crucial role in supporting our digital user experience by ensuring robust data collection, building intuitive reporting workspaces, and helping to empower cross-functional teams to make data-informed decisions.

Key Responsibilities

• Analytics Strategy & Reporting: Leverage your deep knowledge of Adobe Analytics to help build, maintain, and optimize complex Workspaces that deliver actionable insights to stakeholders across the organization.
  
  
• Team Enablement: Support a data-driven culture by assisting in the onboarding, training, and enabling of team members to effectively utilize Adobe Workspace for self-service reporting and analysis.
  
  
• Data Quality & QA: Participate in the functional Quality Assurance (QA) of Adobe Analytics tracking implementations to ensure accurate and reliable data collection across digital properties.
  
  
• Troubleshooting: Proactively monitor, troubleshoot, and debug data tracking anomalies or reporting issues, working closely with primary subject matter experts, engineering, and marketing operations teams to deploy fixes.
  
  
• Data Architecture & Classification: Assist in the management and maintenance of tracking architectures, including dimensions, metrics, segmentation, marketing channels, and classifications.
  
  

Required Qualifications

• Expert-Level Adobe Analytics: Deep, hands-on knowledge of how Adobe Analytics for 4 years works under the hood, including custom dimensions (eVars/props), events, advanced segmentation, marketing channel processing rules, and classifications.
  
  
• Workspace Mastery: Extensive experience in designing, building, and curating Adobe Analytics Workspaces tailored to different stakeholder needs.
  
  
• Mentorship & Training: Proven experience onboarding and enabling cross-functional team members (marketing, product, etc.) to use Adobe Workspace effectively.
  
  
• Debugging Expertise: Strong technical ability to troubleshoot and debug tracking issues using browser network tools, developer consoles, and analytics debugging extensions.
  
  
• Functional QA: Demonstrated experience executing functional QA for tracking deployments to validate analytics payloads before and after production releases.
  
  

Preferred Qualifications (Nice to Have)

• Working knowledge of SQL for data querying and analysis.
  
  
• Hands-on experience working with Adobe Launch / Data Collection Tags.
  
  
• Experience implementing and managing tags via Google Tag Manager (GTM).
  
  
• Working knowledge of Google Analytics 4 (GA4) and its event-based data model.

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Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We aren’t looking for someone who simply checks boxes; we’re looking for lifelong learners and "owners" who want to build the future of Identity.

Join us. Build a world where Identity belongs to you.

The Opportunity: Your Career-Defining Moment

The Sales Strategy & Operations team is the engine room of Okta’s growth. We don't just report on the business; we architect it. As a Senior Analyst for the APJ / ANZ region, you will act as a strategic co-pilot to Sales Leadership.

This isn't a "back-office" role. This is a high-visibility position for a high-potential talent who wants to own the "How" and "Why" behind our go-to-market execution. You will be tasked with removing the barriers that slow our sales teams down and leveraging the next frontier of technology—Agentic AI—to redefine what "operational excellence" looks like in the SaaS era.

How You Will Make an Impact

1. Strategic Partnership & Sales Advocacy

• Clear the Path: Partner directly with ANZ Sales Leadership to identify and dismantle friction in the sales process. You are the bridge between strategy and execution, ensuring our reps spend less time on systems and more time with customers.
• Drive the Business: Act as a trusted advisor, providing the insights, territory planning, and quota structures that empower leaders to hit their targets with precision.

2. Cross-Functional Ecosystem Orchestration

• Unify the Power of Okta: Work across Partners, Marketing, Finance, and Customer Success to ensure we are leveraging the full weight of the Okta functions. Your goal is to maximize outcomes not just for our employees, but for our entire ecosystem of prospects, customers and partners.
• Operational Discipline: Lead the annual planning process for the sales organization, architecting headcount, territory design, quota planning, pipeline targets that reflect our ambitious growth trajectory.

3. Innovation through AI & Automation

• Architect the Future: Move beyond traditional reporting. You will lead the charge in integrating AI and Agentic AI workflows into our GTM tech stack to automate mundane tasks and provide predictive insights for Marketing and Sales.
• Optimize the Stack: Master and evolve our use of Salesforce, Gong, and Clari, ensuring these tools aren't just stand alone capabilities, but competitive advantages.

What You Bring to the Team

• The Experience: 5+ years of professional experience, with at least 3 years in a high-intensity analytical role (Sales Ops, Strategy Consulting, or Finance).
• The Mindset: You are a "Superstar" self-starter. You don't wait for a playbook; you write it. You have a relentless curiosity and a desire to "own" your domain.
• Problem-Solving DNA: You can take an ambiguous business challenge, break it down into a structured project plan, and deliver data-driven results under pressure.
• Tech Literacy: Proficient in the GTM Tech Stack (Salesforce, Clari, Tableau). Most importantly, you are an AI-first thinker—you understand how LLMs and Agentic AI can be applied to business operations to drive 10x efficiency.
• SaaS Savvy: A deep understanding of SaaS business models, GTM metrics (LTV, CAC, cARR), and the mechanics of a high-growth sales cycle.

Why This Role?

This is more than a Senior Analyst position; it is a seat at the table during a pivotal chapter of Okta’s expansion in APJ. If you are looking to prove you can drive massive impact, influence executive leadership, and master the next wave of AI-driven operations, this is your moment.

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The Sales Process & Systems Team

The Sales Process & Systems team is the strategic connective tissue between our Go-To-Market strategy and the technology that powers it. We own the end-to-end design of sales workflows, the optimization of our global tech stack, and the integrity of our systems data. Our mission is to eliminate operational friction for the field teams by delivering scalable, system-driven solutions. As a member of this team, you will work alongside experts in Salesforce solutions, field productivity, and worldwide operations to ensure our tools—and the processes surrounding them—allow our field organization to run efficiently and optimally.

The Manager, Field Conversational Intelligence Opportunity

The Manager, Field Conversational Intelligence is responsible for the design and optimization of the workflows that integrate conversational data into the global sales lifecycle. Sitting within the Field Process & Systems team, this role operationalizes the sales process by defining how conversational intelligence (CI) validates deal stages, triggers handoffs, and ensures alignment with our sales methodology. Beyond field support for Sales, Pre-Sales, and XDRs, this role is a critical partner to Operations and Leadership, leveraging conversational data to provide business insights, audit pipeline health, and drive data-backed decisions on how to manage and scale the business.

What you'll be doing

Process Design & Field Operationalization

• Methodology Alignment: Ensure CI workflows are configured to reinforce our defined sales methodology, making the methodology a tangible, measurable part of the daily sales process.
• Field Workflow Integration: Design the standard processes for Sales, Pre-Sales, and XDR teams to ensure CI insights are utilized at key milestones (e.g., discovery validation, technical scoping, etc.).
• Handoff & Lifecycle Management: Establish procedural requirements for using CI to streamline transitions between teams, ensuring the "voice of the customer" remains the central thread from lead to renewal.

Operations & Business Intelligence

• Management Reporting & Insights: Partner with Analytics & Operations teams to turn conversational data into business intelligence (e.g., identifying why deals are stalling or why win rates vary by segment).
• Pipeline Health Auditing: Develop the process for using CI as a "truth mechanism" to audit CRM accuracy, ensuring that forecasted deals show conversational evidence of progress.
• Market & Competitive Strategy: Define and manage the "Trackers" and "Themes" that provide the broader Ops and business teams with real-time visibility into trends and gaps.
• Productivity Benchmarking: Identify high-performance interaction patterns and translate them into repeatable process standards to drive predictable revenue growth.

Cross-Functional Partnership & Systems Strategy

• BT Partnership: Serve as a key business stakeholder for Business Technology (BT); you own the strategic requirements and process mapping, while partnering closely with BT on the technical execution and system administration.
• System Optimization: Regularly audit the effectiveness of the CI platform to ensure it continues to meet the evolving needs of both the Field and the Operations teams.

What you'll bring to the role

• 5+ years of experience in Sales Operations, Revenue Operations, or Field Process Design.
• The "Process First" Mindset: Proven ability to build and scale sales workflows that integrate seamlessly with technical infrastructure.
• Business Acumen: Ability to look beyond individual calls to see the "big picture" of how conversational trends impact the broader business strategy.
• Strategic Stakeholder: Expert-level ability to represent the needs of the Field and Ops to technical teams (BT), ensuring technology facilitates business management.
• Methodology Awareness: Strong understanding of sales methodologies and the ability to translate those frameworks into operational process steps.
• Systems Thinking: High-level familiarity with the CI landscape (e.g., Gong) and Salesforce, focusing on how these tools drive both rep productivity and executive visibility.

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

ir needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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Overview

We are seeking a highly detail-oriented and analytical Sales Compensation Analyst to join our GTM Strategy and Incentive Design team. As a Sales Compensation Analyst, you will be the backbone of our sales incentive ecosystem. You aren't just "crunching numbers"—you are ensuring that our sales teams are motivated, paid accurately, and aligned with the company’s strategic goals. You will sit at the intersection of Finance and Sales Operations, acting as a trusted advisor who translates complex commission structures into actionable data. The ideal candidate possesses a blend of meticulous analytical rigor and the communication skills to explain a "pay-out" logic to our high performing sales force.

Key Responsibilities

Compensation Administration and Processing

• Manage the end-to-end monthly/quarterly commission cycle, ensuring accurate and timely payouts for the global sales force.
• Identify "bottlenecks" in the current payout workflow and implement automated solutions to reduce manual errors.
• Act as the primary point of contact for sales inquiries regarding compensation. Research and resolve discrepancies with a high level of professional empathy.
• Ensure compliance with all internal controls, company policies, and external regulations related to sales compensation.
• Maintain rigorous documentation for audit purposes (SOX compliance) and ensure all payments adhere to internal policies.

Collaboration and Improvement

• Partner closely with the Sales Operations, HR, and Accounting teams to ensure seamless end-to-end process management.
• Identify and implement process improvements within the sales compensation function to enhance efficiency and accuracy.
• Participate in testing and implementation of system upgrades and new compensation tools.
• Provide training and documentation on compensation processes and tools to stakeholders.

Qualifications

Required Experience and Skills

• Experience: Minimum 2–3 years of professional experience in Finance, Sales Operations, or Revenue Operations.
• Domain Knowledge: Direct experience in Sales Compensation (Incentive Compensation Management) is a significant advantage.
• Strong proficiency in Microsoft Excel. You don't just use Excel; you make it sing. Nested formulas, XLOOKUPs, and Pivot Tables are your second language.
• Experience with a Sales Performance Management (SPM) system (e.g., Xactly, Varicent, CallidusCloud) is an added advantage.
• Exceptional attention to detail and a high level of accuracy in data management and calculations.
• Strong analytical and problem-solving skills with the ability to interpret complex data and present findings clearly.
• Ability to explain complex commission calculations in simple terms and handle sensitive pay-related conversations with patience, clarity, and professionalism.

Preferred Skills

• Experience navigating the complexities of a high-growth, international environment.
• Working knowledge with CRM systems (e.g., Salesforce).
• Ability to build "at-a-glance" reports or dashboards in Excel

Sr Analyst, Field Analytics

As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team drives insight and scale within the global field organization. We serve as the core engine for the analytics and strategic analysis that enable our leaders to make data-driven decisions that determine the trajectory of Okta’s growth.

You will be responsible for building high-impact technical assets, ranging from executive Tableau dashboards to standardized Snowflake datasets, while staying at the forefront of AI-driven analytics workflows. You will partner with US-based leadership and local team members to ensure our reporting framework is scalable, accurate, and deeply aligned with Okta’s global GTM strategy.

Job Duties & Responsibilities:

• Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets that provide actionable insights to business partners across the global organization.
• Data Set Engineering: Build and optimize production-grade data sets in Snowflake, ensuring that all field data (Pipeline, Bookings, Productivity) is clean, structured, and easily accessible for self-service analysis.
• Documentation & Governance: Take ownership of the technical documentation for all GTM reporting assets, ensuring data lineage, metric definitions, and logic are clearly defined and accessible.
• AI Implementation: Champion the use of Generative AI tools to accelerate the analytics lifecycle, including automating SQL query generation, streamlining data preparation, and enhancing report documentation.
• Global Collaboration: Work cross-functionally with Field Operations, Business Systems, and Data & Insights teams to capture requirements and deliver technical solutions that support our go-to-market initiatives

Required Skills & Qualifications: 

• 5+ years of professional experience in Data Analytics or Business Intelligence, ideally within a global delivery model.
• Technical Stack Expertise in SQL (Snowflake), BI Visualization tool (Tableau), and CRM data (Salesforce)
• Practical experience using Generative AI (e.g., GPT, Gemini, or GitHub Copilot) to improve technical productivity.
• A strong "documentation-first" mindset with the ability to create clear, concise technical and functional manuals.
• A relentless curiosity and a desire to "build it and own it," working both independently and collaboratively across a global team.
• Proven ability to translate complex data logic into clear, concise narratives.

Preferred Qualifications: 

• Proficiency with scripting (python) & data modeling (dbt) 
• Deep understanding of enterprise software sales processes, field operations, and cross functional GTM mechanics.
• Proven ability to operate independently within a global model, taking complex requirements from US-based stakeholders, execute high-quality technical work during India business hours, and provide comprehensive handoffs that allow projects to progress 24/7 without real-time oversight.

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The Field Analytics Team

As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team is the primary engine for strategic analysis, enabling our leaders to make evidence-based decisions that determine the trajectory of Okta’s growth.

Manager, Field Analytics Opportunity

We are looking for a Manager, Field Analytics to serve as a strategic partner of our Solutions Engineering and Partner organizations. You will transform complex data into actionable strategies, identifying key revenue drivers and building scalable analytical frameworks that directly influence Okta's strategic direction.

You will act as the primary liaison between our data infrastructure and our most technical go-to-market branches. Your mission is to build scalable, flexible reporting that drives proactive insights that optimize technical sales productivity and accelerate partner-led growth while championing the adoption of emerging AI capabilities. 

Impact & Responsibilities:

• Strategic Partnership: Act as a dedicated analytics lead for the Pre-Sales and Partners operations and leadership teams. Develop deep relationships to understand their business rhythms and operational needs, translating complex business questions into analytical frameworks.
• AI Readiness & Innovation: Lead the "AI readiness" initiative for field data. This includes exploring AI solutions to help pre-sales and partner teams drive growth, document processes, and brainstorm innovative ways to use AI tools for internal productivity.
• Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets. You will work in close partnership with our offshore delivery team to progress work faster and scale foundation reporting while you focus on high-complexity strategic projects.

Required Skills & Qualifications: 

• 6+ years in an operational and analytical capacity (Sales Operations, Business Intelligence, or Revenue Analytics), preferably within a fast-paced SaaS environment.
• Expert-level proficiency in SQL (Snowflake), BI Visualization tools (Tableau), and CRM data (Salesforce).
• Proven ability to build advanced analytical models (e.g., productivity modeling, variance analysis) and high-visibility dashboards.
• Ability to look beyond the "what" to the "why" and "so what," providing actionable recommendations that change business behavior.
• Exceptional written and verbal communication skills, with a proven ability to distill complex technical findings into strategic narratives for senior executives.
• A relentless curiosity and a desire to "build it and own it," working both independently and collaboratively across a global delivery model.

Preferred Qualifications: 

• Track record of experimenting with AI tools (e.g., Gemini, ChatGPT, Claude Code) or implementing AI-based workflows to optimize data modeling and automate documentation.
• Proficiency with scripting languages (Python) and modern data modeling frameworks (dbt).
• Prior experience supporting a Solutions Engineering or Partner/Channel organization.
• Experience in SaaS GTM.

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