The Role

As Director, AI Data Operations, you will own the people and operational backbone of a 50+ person team that powers data operations for AiDASH’s proprietary models — across model quality control for customer deliveries, training data generation for AI models, and multi-modal imagery sourcing. The team’s work directly determines the quality of our models, the rate at which our models improve, and what we ship to customers. 

Reporting directly to VP, Product & Process Excellence; you will lead this team through a major transformation — from manual operations to AI-augmented operations — while raising the bar on quality, ownership, and execution. You will thrive in this role if you have run annotation pipelines, training data workflows, or model quality control operations, ideally in an AI product company — and you are ready to bring that experience to a domain where the stakes are high and the work has real-world consequences. 

How you'll make an impact:

• Lead, inspire, and scale a 50+ person team — establishing clear accountability, operational discipline, and a high-ownership culture 
• Drive operations against defined quality benchmarks and efficiency targets (e.g. QC accuracy, delivery turnaround time, on-time delivery, throughput, and cost efficiency)
• Drive image sourcing strategy — keeping abreast of industry trends, finding new vendors, managing commercial relationships, and managing image acquisition 
• Drive an AI-first transformation of the function — pilot and embed AI agents / LLMs, and modern tooling that fundamentally shifts how the work gets done 
• Build and implement repeatable processes, playbooks, and staffing strategies to ensure the organization runs efficiently in an AI-first manner 
• Develop and retain top operational talent 
• Collaborate & partner globally with with India and US based R&D teams— data science, platform engineering, product management — and with Customer Success teams to align operations with model training needs and customer commitments 

What we're looking for:

• A senior operations leader (12+ years, 5+ managing 50+ headcount) who has built and run quality-critical operations at scale, preferably with experience of annotation/ML data ops 
• Manager-of-managers credentials, with credibility across technical, product, and senior leadership 
• Passionate about driving operational excellence and using AI to reshape work; hands-on experience leading AI-led transformations, even if smaller-scale or in progress. We care about your conviction, AI fluency, and pattern recognition. This is a core requirement for the role 
• A track record of building high-ownership cultures in operational functions 
• A high-quality bar and strong operating discipline — metrics, SLAs, and rhythms are how you run 

Good to have 

• Background in GIS, remote sensing, satellite imagery, or geospatial data
• Experience with annotation operations or imagery and data vendor procurement

 What you'll love:

• Leading one of the largest and strategically important teams at AiDASH 
• A real mandate to transform an operational function with AI 
• Working alongside high-caliber peers who value ownership, low ego, and measurable impact
  

What This Role Is Not 

• ❌ A data engineering or analytics role — you won't be building data platforms, dashboards, or BI pipelines; you'll be running the operations – people, process, vendors - that determine the quality of our AI models 
• ❌ A digital transformation consulting role — this isn't a strategy-and-handoff engagement; you'll own execution and be accountable for what ships to customers 
• ❌ A program management role — you won't be tracking milestones and sending status updates; you'll be setting the bar for quality and driving the team to hit it 
• ❌ A senior individual contributor role — you'll lead a 50+ person team through significant change; what matters most isn't what you can do yourself, but what you can get a team to do together. 

In Summary 

This role is about people leadership, operational excellence, and leading the AI transformation of a function where precision, ownership, and quality are everything. If you love running great teams, setting a high bar, and are excited to use AI to reshape how operational work gets done, this is your role. One requirement: you've worked close to the model — in annotation pipelines, training data workflows, or quality operations — rather than in data analytics, BI, or IT services delivery.

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. 

Job Description: Delivery Manager

 Role Summary:

The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.

Key Objectives:

• Ensure client deliveries are met with high quality, on time, and within scope and
• Act as a strategic liaison and escalation point for internal and external
• Continuously improving delivery processes, tool adoption, and communication
• Drive successful execution of projects, campaigns, and platform-related initiatives across the account

Essential Responsibilities

 Client Delivery Leadership

• • Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
  • Manage service-based communications, align with Client Successon program status while owning delivery-specific
  • Take ownership of client-facing updates, project calls, and postmortems for major initiatives or

·       Project  Program Management

• Coordinate intake, scoping, and LOE documentation for all delivery-related
• Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
• Track delivery milestones, risks, burn rates, blockers, and communicate project health
• Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource

·       Technical Issue Resolution Oversight

• Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
• Act as the first point of contact for issue investigation across the Zeta Marketing
• Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration

·       Resource Margin Management

• Monitor resource allocation across concurrent projects and
• Track and report delivery effort budget/retainer usage to optimize client profitability.
• Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.

·       Delivery Standards Continuous Improvement

• Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
• Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
• Lead knowledge-sharing initiatives across the Enterprise Operations
• Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.

Required Skills Experience:

 Service Delivery Management

• • 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
  • Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
  • Strong track record managing cross-functional teams, project planning, and risk
  • Experience leading multi-phase marketing or data projects with external

Technical Platform Knowledge

• Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
• Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
• Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
• Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
• Knowledge on basic SQL skills
• Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
• Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
• Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
• Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
• Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
• Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).

Tool Proficiency

• Project Management: JIRA, Smartsheet, Confluence or
• Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).

Soft Skills  Communication

• Excellent verbal and written communication; able to simplify complex topics for non-technical
• Ability to work in a client time
• Strong client management and stakeholder coordination
• Detail-oriented, self-motivated, and proactive problem-solver.
• Comfortable working under tight deadlines and across time
• Adaptable and growth-oriented; thrives in dynamic and fast-paced

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/

https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html

https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html

A LITTLE BIT ABOUT THE ROLE:  

Join us, where we’re building the next generation of brand creativity - powered by Pencil Pro, our in-house GenAI platform. As AI Creative Lead, you’ll be part of a lean global AI team that shapes how creative work is generated, tested, and deployed across some of the world’s most iconic brands. 

This is a hands-on, highly visual and experimental role, working with advanced generative tools like VEO 3.1, ChatGPT 5.2, Gemini 3 Pro and new Models as they merge within a structured sandbox environment. You’ll co-design new creative formats, run pilots, and support creative teams in applying these technologies confidently. 

We’re not looking for a classic art director. We’re looking for someone with creative instinct and systems thinking, who can bridge ideas with execution — and help others do the same.

WHAT YOU WILL BE DOING:

Creative AI Innovation & Prototyping 

• Build and evolve creative GenAI assets — from static visuals to image generation agents 
• Develop and document creative prompt systems, reusable templates, and agentic creative flows 
• Translate ambiguous requests into actionable creative directions and outputs 

Studio Enablement & Creative Support 

• Work directly inside our Pencil Pro ecosystem, building and testing prompt systems, templates, and image agents 
• Partner with studios across markets to bring GenAI creative capabilities into everyday workflows 
• Guide teams through image generation, format development, visual troubleshooting, and creative use of AI 
• Lead hands-on training, champion sessions, and co-creation demos with local and global creatives 
• Support enablement through asset packs, prompt kits, and layout systems designed for scaling 

Creative AI Innovation & Prototyping 

• Design and evolve generative creative outputs for POSM, social, packaging, and eCommerce 
• Build structured prompts, visual templates, and creative logic using Pencil and AI Sandbox 
• Develop new asset formats (e.g. I2V key visuals, image-to-layout systems, I2V, VO, Sound and Music generation) 

Client-Facing Creative Exploration 

• Co-develop and present pilots, proof-of-concepts and creative experiments with Head of AI 
• Help stakeholders understand the potential of AI — and how to brief, prompt, and judge GenAI work 
• Contribute to strategic propositions that showcase creative speed, scale, and visual performance 

Creative Workflow Troubleshooting 

• Act as an escalation point for AI visual quality or misalignment issues across studios 
• Help resolve prompt inconsistency, style mismatch, or fidelity breakdowns across creative tools 
• Support structured feedback loops and help maintain creative QA within Pencil Pro 

Tool & Model Exploration 

• Work with emerging model capabilities (e.g. VEO 3.1, GPT-5.2, Gemini 3 Pro Thinking) in coordination with the platform team 
• Share learnings from pilot formats to guide tooling and interface development 
• Feed future-facing concepts into the global AI roadmap 

WHAT YOU WILL NEED TO BE GREAT IN THE ROLE 

AI Creative Skills 

• Confident working hands-on inside structured GenAI platforms like Pencil Pro 
• Experience designing for image and video agents, key visual generation, and I2V pipelines etc. 
• Understanding of how to prompt and troubleshoot within systems like VEO, ChatGPT, and Gemini 
• Strong visual sensibility – comfortable iterating visual assets, scoping image prompts, and briefing creative direction 
• Bonus: Familiarity with structured layout design, modular templates, or agent-style thinking 

Strategic & Operational Mindset 

• Able to bring clarity to creative ambiguity — and structure to iterative work 
• Comfortable collaborating with operations, strategy, tech, and production 
• Strong communicator — visually and verbally — in explaining AI creative workflows 
• Confident presenting work-in-progress to clients, peers, and partners 

Personal Attributes 

• Proactive, resilient, and self-starting 
• Energised by experimentation and co-creation 
• Detail-focused, visually literate, and highly collaborative 
• Comfortable working in beta environments and helping build new ways of working 

Req ID - 16524

#LI-PG1 #BTG+

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So, what’s the role all about?

NiCE is looking for an AI Consultant at NiCE Cognigy, you will be a trusted advisor to our customers as they navigate their AI transformation journey. You will bring deep expertise in artificial intelligence, customer experience strategy, and industry best practices to help organisations unlock measurable value from AI-powered solutions. This is a high-impact, customer-facing role that sits at the intersection of strategy, technology, and business outcomes.

How will you make an impact?  

• Partner with customers across all verticals to understand their business challenges, goals, and existing technology landscape
• Identify, evaluate, and prioritise AI use cases that will deliver the greatest impact on customer experience, operational efficiency, and business performance
• Lead discovery workshops and consultative engagements to surface opportunities for AI transformation
• Define pilot scope, success criteria, and measurement frameworks in collaboration with customer stakeholders
• Develop clear, actionable roadmaps that align AI initiatives with customer business objectives
• Act as a subject matter expert on agentic AI, conversational AI, and the broader CX technology ecosystem
• Collaborate closely with Conversational Designers and AI Engineers to ensure seamless handoff from strategy to execution
• Present recommendations and findings to senior stakeholders, including C-suite and VP-level audiences
• Contribute to thought leadership, internal knowledge sharing, and the continuous development of NiCE Cognigy's consulting methodology

Have you got what it takes?

• 5+ years of experience in a consulting, pre-sales, or advisory role within enterprise technology, preferably in AI, CX, or contact centre solutions
• Strong understanding of AI and automation technologies, including large language models, conversational AI, and agentic workflows
• Demonstrated ability to identify and articulate business value from technology investments
• Experience facilitating workshops and discovery sessions with enterprise customers
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Commercial acumen and the ability to build trusted, long-term relationships with customers
• Experience across multiple verticals (e.g. financial services, retail, healthcare, telecoms) is a strong advantage

Familiarity with contact centre operations or customer service environments is highly desirable.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10683

Reporting into: Director, Solution Engineering, CSA

Role Type: Individual Contributor

Department: CCO – Global Support (Paymode & Nexus Member Services)
Location: India
Shift: Night Shift (US Support Hours)
Reporting To: Head of Paymode Customer Support (US)

Role Overview

We are looking for a Senior Operations Manager to serve as the senior onsite leader for our India‑based Paymode and Nexus customer support teams operating in US‑aligned hours. This role is responsible for ensuring operational excellence, service consistency, high‑quality training, workforce readiness, and strong coordination with cross‑functional partners.

The role works in close partnership with US leadership and India‑based Team Managers (dotted line) to drive disciplined execution, cultural alignment, and a strong on‑floor leadership presence. The ideal candidate brings deep contact center operations expertise, hands‑on leadership, and the ability to create structure, clarity, and consistent delivery across teams.

This role will also own Paymode‑specific AI initiatives, partnering with global AI leadership to drive practical adoption, operational value, and readiness within Paymode customer support.

This role has a real opportunity for increased responsibility as we continue to build out our back-office capabilities.

Key Responsibilities

Operations & On‑Floor Leadership

• Act as the senior onsite operations leader during US support hours
• Maintain strong on‑floor presence to support agents, managers, and real‑time operations
• Ensure consistent execution of operational standards, communication routines, and performance expectations
• Manage and resolve operational escalations in a timely and effective manner

People Leadership & Collaboration

• Partner with Team Managers to reinforce coaching, daily routines, and team engagement
• Support hiring through interview panels for agents, team leads, QA, SMEs, and trainers
• Promote a culture of professionalism, collaboration, accountability, and continuous improvement

Training & Quality Excellence

• Oversee end‑to‑end training programs including onboarding, nesting, continuous learning, and skills verification
• Ensure training content and delivery align with current product, process, and policy standards
• Own the Quality Assurance program including monitoring, calibration, coaching alignment, insights, and reporting
• Use QA insights to drive targeted coaching, knowledge improvements, and performance uplift
• Partner with Paymode SMEs to maintain and evolve training content, including digital and AI‑enabled learning materials
• Long‑term plan to hire a full‑time Trainer reporting to this role; this position owns training strategy, framework, and outcomes until that hire is made

Workforce Management & Capacity Planning

• Own workforce management activities including forecasting, staffing, scheduling, PTO planning, and real‑time queue management
• Partner with leadership on capacity planning and staffing readiness for Paymode and Nexus operations
• Manage and develop WFM resources to build scalable global capabilities
• With one WFM Analyst already productive, this role completes the Paymode WFM practice. Once Paymode WFM is fully mature, the role may partner with global support leaders on WFM strategy across other regions.

AI Enablement (Paymode)

• Be a participating member of global support AI council. Direct contribution to Paymode‑specific AI initiatives in alignment with global AI strategy and governance
• Serve as the primary Paymode operations resource for AI analysis, pilot execution, and program management
• Translate AI capabilities into practical workflows through agent and manager enablement and training
• Partner with agents, managers, and stakeholders to gather feedback, assess impact, and drive continuous improvement
• Support the development of standardized AI best practices and workflows for Paymode support leaders

Cross‑Functional Coordination

• Serve as the primary onsite point of contact for Facilities, IT, Transportation, and People teams
• Ensure site readiness, seating plans, floor setup, tools availability, and infrastructure support
• Drive timely communication, tracking, and closure of operational issues

Engagement & Recognition

• Design and run recognition, gamification, and engagement programs for India‑based teams
• Reinforce transparency around performance, growth opportunities, and development pathways

Required Skills & Qualifications

• Bachelor’s degree in Business, Operations, IT, or related field (MBA preferred)
• 8+ years of contact center operations experience, including 4+ years in senior leadership roles
• Strong experience in Training, Quality Assurance, and Workforce Management
• Proven ability to manage complex operations and cross‑functional escalations
• Experience with tools such as Salesforce, Power BI, LMS, QA, or WFM platforms
• Exposure to AI‑enabled tools, automation, analytics, or operational transformation initiatives preferred
• Excellent communication skills, leadership presence, and stakeholder management abilities
• Ability to work US‑aligned hours with flexibility for critical business needs

Team Lead – Strategic Recruiting (Centre for Expert Acquisition – CEA)

Location: Gurugram (Delhi NCR) – In-office
Shift: US Hours (approx. 6:30 PM – 2:30 AM IST)

Overview

Guidepoint is launching a centralized Centre for Expert Acquisition (CEA) team focused on building and scaling expert coverage across priority sectors, particularly within Private Markets.

This team will operate as a proactive recruiting engine — mapping markets, identifying high-value companies and personas, and continuously building pipelines of senior industry experts aligned to Guidepoint’s long-term strategy.

We are hiring a Team Lead to build and run this function on the ground.

This is a player-coach role with full ownership of execution, team performance, and day-to-day operations. You will be responsible for setting the tone, building team discipline, driving output, and ensuring consistent delivery against aggressive recruiting targets.

You will also serve as the on-ground representative for global leadership, acting as the eyes and ears for the Global Director of Research & Operations and ensuring the team operates with high accountability, energy, and execution rigor.

This role is fully in-office during US hours and requires strong leadership presence during late evening/night shifts.

What You’ll Do

1. Build & Run the Team

• Support hiring and onboarding of a team of 4 Research Associates during the pilot phase
• Establish daily operating rhythm, structure, and execution discipline from day one
• Set clear expectations on outreach volume, quality, and performance standards
• Create a high-energy, high-accountability team environment

1. Drive Execution (Player-Coach)

• Personally execute recruiting mandates alongside the team
• Lead by example in outbound activity (calls, emails, LinkedIn outreach)
• Step in on high-priority or complex recruiting situations
• Ensure consistent pipeline generation and conversion

1. Performance Management & KPIs

• Own team-level KPIs including:
• Outreach volume
• Response rates
• Recruit-to-activation conversion
• Productivity per associate
• Track daily and weekly performance metrics
• Identify gaps early and drive corrective actions
• Continuously optimize sourcing and outreach strategies

1. Coaching & Capability Building

• Train associates on:
• Cold calling and outreach techniques
• Messaging and positioning
• Objection handling with senior professionals
• Provide real-time feedback and structured coaching
• Build confidence and communication skills within the team

1. Stakeholder Coordination

• Partner closely with global stakeholders to align on:
• Target sectors
• Priority companies and personas
• Coverage gaps
• Ensure clarity and speed in execution against global priorities

1. Culture & Floor Leadership

• Set the culture for a night-shift, performance-driven team
• Maintain energy, motivation, and discipline during late hours
• Ensure strong team cohesion and accountability
• Create an environment where performance is visible and rewarded

1. Operational Ownership

• Ensure accurate CRM usage and data quality
• Maintain compliance standards in recruiting and onboarding
• Support implementation of tools, workflows, and process improvements
• Act as the first escalation point for day-to-day challenges

1. Leadership Interface

• Serve as the primary on-ground point of contact for global leadership
• Provide regular updates on team performance, challenges, and insights
• Surface risks early and propose solutions
• Translate strategic direction into day-to-day execution

What We’re Looking For

• 4–7 years of experience in recruitment, executive search, inside sales, B2B sales, or similar outbound-heavy roles
• Prior experience managing or mentoring teams (formal or informal)
• Strong comfort with high-volume outbound activity and phone-based engagement
• Proven ability to operate in target-driven, performance-oriented environments
• Strong written and verbal English communication skills
• Willingness and ability to work a fixed US-hours night shift from office (mandatory)
• High ownership mindset with ability to operate in an unstructured, build-from-scratch environment
• Strong organizational skills and attention to detail
• Ability to manage pressure, maintain composure, and drive outcomes

Who Thrives in This Role

• Individuals who enjoy building teams and systems from the ground up
• Leaders who are comfortable being hands-on and execution-focused
• People who bring energy and presence to the floor, especially during night shifts
• Candidates who take pride in driving results through others
• Those motivated by ownership, visibility, and growth

What Makes This Role Unique

• Opportunity to build and lead a new global recruiting function from day one
• High visibility with senior leadership across global teams
• Direct impact on Guidepoint’s long-term content and client strategy
• Combination of execution, leadership, and strategy in a single role
• Clear path for growth as the team scales

What We Offer

• Competitive base compensation with performance-linked incentives
• Comprehensive medical coverage
• Structured onboarding and training
• High-ownership role with real impact
• Fast-paced, merit-driven growth environment

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.

With a network of nearly 1.5 million experts and over 1,300 employees worldwide, Guidepoint delivers on-demand intelligence to leading organizations across industries.

We are committed to fostering a diverse and inclusive environment and building a culture where different perspectives drive better outcomes.

So, what’s the role all about?

Within Actimize, the AI Platform is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies.

How will you make an impact?

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space

At NiCE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

This new SaaS platform will enable our customers (some of the biggest financial institutes around the world) to create solutions on the platform to fight financial crime.

• Design, and develop scalable, resilient, and enterprise-grade products from the ground up, serving as a technical leader within the development team.
• Drive end-to-end technical tasks and initiatives, defining the technical approach and ensuring alignment with business goals.
• Serve as a technical subject matter expert, providing guidance, mentorship, and expert-level code reviews to ensure high-quality, maintainable, and efficient solutions.
• Pitch ideas and innovate continuously to take the team and project to the next level.
• Own the technical challenges for high-availability systems, ensuring they meet stringent performance, reliability, and security standards.
• Collaborate effectively in multi-disciplinary Agile teams, adopting Agile methodologies and tools.
• Provide expert-level code reviews, guiding the team in translating complex business requirements into elegant and scalable technical artifacts.
• Implement and improve system monitoring, alerting, and observability.
• Create infrastructure through automation for hosting services on AWS.
• Collaborate with multiple teams and stakeholders to achieve business goals.
• Display a strong sense of ownership and proactiveness, and must have delivered applications that are performant, resilient, and efficient from a cost and operations perspective.

Have you got what it takes?

• 4+ years of experience working in the software industry as a software engineer (part of a SW development team and not a support team).
• Experience building GenAI products using tools like AWS Bedrock and OpenAI is must.
• Good experience on Prompt Engineering and advanced prompt techniques.
• Expert-level proficiency in Python and a proven track record of implementing Cloud Native solutions on AWS.
• Deep expertise in designing and deploying solutions within the AWS ecosystem, with an in-depth understanding of AWS networking, security, and costing.
• Experience working in and driving Continuous Integration and Delivery (CI/CD) practices using industry-standard tools such as Jenkins, Docker, Kubernetes, and Artifactory.
• Must have architected and deployed complex microservices from scratch on a cloud ecosystem, owning the entire lifecycle from design to production.
• Must have experience in creating docker containers and hosting the same using EKS/ECS.
• Huge advantage: Hands-on experience with AWS components like API Gateway, Glue, EC2, Lambda, S3, CloudWatch, DynamoDB, SQS, AWS Bedrock, etc.
• Experience with DevOps practices and tools like JIRA, Confluence, and Terraform.
• A team player that demonstrates a strong work ethic, creativity, assertiveness, and flexibility
• Prior experience in the Finance, Fraud, or Anti-Money Laundering (AML) domains is a plus.
• Exposure to GenAI tools like GitHub / Co-pilot is also required.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10230
Reporting into: Tech Manager
Role Type: Individual Contributor

About the Role

Degreed's platform reaches millions of learners worldwide — and the UI you build is how they experience it. As a Staff UI Engineer, you'll set the technical direction for a web application that needs to be accessible, scalable, and ready for what's next, including AI.

You'll work across teams, shape shared standards, and be the kind of engineer who makes everyone around them better. If you're driven by craft, ownership, and real impact at scale, this is where that energy belongs.

Key Skills

• Expert-level proficiency in modern frontend frameworks — Angular in production-scale environments.
• Hands-on experience with micro-frontend architecture and monorepo tooling (NX or equivalent).
• Deep familiarity with jQuery and other web technologies used across legacy and modern codebases.
• Experience scaling frontend practices across distributed or globally distributed engineering teams.
• Strong command of CI/CD pipelines, Git actions, and deployment workflows to CDNs.
• Familiarity with AI-assisted development tooling and willingness to pilot new approaches.
• Proven track record of driving cross-team alignment without formal authority.
• Experience building, maintaining, or governing shared component libraries at scale.
• Consistent ownership over delivery: someone who sets high standards and follows through.
• Strong mentorship instincts — invests in teammates' growth and creates space for others to do their best work.
• High-accountability approach to collaboration — focused on outcomes over recognition.
  
  

Key Responsibilities

• Architect and build core UI components and application features that directly shape how millions of learners experience Degreed's platform.
• Set the technical direction for the web application — making strategic calls on frameworks, architecture, and long-term technology choices.
• Drive the AI tooling roadmap for the frontend, identifying, evaluating, and adopting tools that accelerate velocity and raise quality across the engineering org.
• Lead the development and adoption of shared component libraries, enabling product teams to move faster while maintaining consistency.
• Collaborate cross-functionally with product managers, designers, and backend engineers to deliver features with speed and quality.
• Partner with engineering leads across teams to align on architecture decisions, resolve technical dependencies, and reduce friction in delivery.
• Mentor engineers at multiple levels — providing technical guidance, code review, and career development support.
• Champion a culture of accountability, craftsmanship, and continuous improvement within and beyond the UI team.
• Contribute to hiring and technical evaluation processes, helping grow the team with the right people.
• Stay current with the evolving frontend ecosystem, proactively bringing relevant new tools, patterns, and practices to the team.
• Balance speed with long-term thinking — making pragmatic decisions without accumulating technical debt that slows the platform down.
  
  

Department - Product Management 

Reports to - Group Product Manager, Payments Marketing 

Role Purpose

The Product Manager (PM) will be responsible for the design, development, and delivery of Boku’s In-App Storefront and Marketing products. In-app marketing creates a new direct-to-consumer channel for merchants by enabling them to engage users through storefronts, offers, and promotions embedded within payment partner mobile applications. This unlocks a powerful way for merchants to drive incremental sales, strengthen brand presence, and reach consumers directly inside the digital ecosystems they use every day.

The PM will play a key role in bringing this product line to market by translating strategy into execution. They will work closely with engineering, delivery, and commercial teams to define requirements, manage the backlog, and oversee timely product releases. By ensuring the delivery of high-quality SDKs, APIs, and integrations, the PM will enable wallet and app partners to support merchants in reaching consumers effectively, while contributing to Boku’s growth through new revenue-generating opportunities.

Key Responsibilities

1. Product leadership:
• Lead the day-to-day product lifecycle by defining scope, capturing requirements, and driving initial product releases.
• Ensure execution is aligned with the overarching strategy of the In-App Storefront product line as set by the Product Lead, with a focus on validating product-market fit and enabling early adoption.
2. Technical product management:
• Collaborate with Engineering to design and validate technical solutions, including authentication models, SDK flows, and merchant integration requirements, ensuring scalability, security, and reliability.
3. Cross-functional collaboration:
• Partner with Engineering, Delivery, Commercial, and Partner teams to ensure smooth technical implementation of SDKs, APIs, and integrations that enable merchants and wallet partners to embed storefront and marketing capabilities.
4. Execution alignment and stakeholder communication:
• Manage priorities, track progress against deliverables, and communicate updates to stakeholders across the business, escalating risks and dependencies to the Product Lead as needed.
5. Data-driven decision making:
• Establish success metrics and measurement frameworks for pilot launches.
• Use data from early experiments and partner integrations to validate assumptions, guide iteration, and identify areas for improvement.
6. Market analysis and positioning:
• Stay close to industry trends, wallet ecosystems, and merchant needs to identify the most viable opportunities for adoption.
• Gather insights from competitors and adjacent offerings to refine product positioning and inform go-to-market priorities.
7. Platform integration foundations:
• Partner with Engineering to develop APIs, SDKs, and integration features that make onboarding early partners straightforward.
• Prioritize flexibility and adaptability to support a variety of partner use cases, with scalability considerations built into the design for future growth.
8. Stakeholder communication:
• Act as a key liaison between product teams and leadership, ensuring transparency and alignment on priorities.
• Present roadmaps, updates, and outcomes to stakeholders, gathering feedback and adjusting plans as needed.

Measures of Success

1. Adoption & Growth: Successful onboarding and adoption of In-App Storefront products by early wallet and merchant partners. Measurable increases in usage and engagement through pilot programs and initial market launches.
2. Customer & Partner Success: High levels of satisfaction from partners, measured by smooth integrations, feedback from pilots, and early indicators of product adoption and retention.
3. Product Delivery & Performance: Timely delivery of MVP and subsequent releases, with well-documented APIs/SDKs, minimal technical issues, and strong collaboration with Engineering to ensure stability and reliability.
4. Innovation & Development: Iterative delivery of new features and enhancements based on pilot learnings and partner feedback. Demonstrated ability to balance innovation with execution discipline.
5. Market Validation: Evidence of product-market fit demonstrated through merchant demand, early commercial wins, and validation against emerging market offerings.
6. Foundations for Scale: Development of a flexible and integration-ready platform that can evolve to support future growth across multiple partners and markets.

Key Skills and Competencies

Experience:

• 3+ years of product management experience, ideally in B2B, fintech, or mobile application ecosystems.
• Demonstrated success in delivering new products from concept through MVP and pilot launch.
• Experience working directly with engineering teams to deliver APIs, SDKs, and customer-facing integrations.

Skills:

• Strong understanding of product management principles, with a focus on execution, backlog management, and delivering technical products to market.
• Familiarity with front-end and mobile app development processes, including user flows, UX considerations, and partner integration requirements.
• Ability to define and manage technical requirements for APIs, SDKs, and secure authentication flows.

Technical Proficiency:

• Comfortable discussing architecture and technical tradeoffs with engineers across web and mobile platforms.
• Familiarity with modern web technologies (e.g., JavaScript frameworks, REST/GraphQL APIs) and mobile app development environments (iOS, Android).
• Understanding of cloud-based infrastructure, data security, and integration best practices.
• Hands-on experience with product management and collaboration tools such as Jira, Confluence, and analytics platforms.

Soft Skills:

• Strong communication skills to translate technical details into clear requirements for both engineers and non-technical stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple priorities across cross-functional teams.
• Problem-solving mindset with the ability to learn quickly and adapt in a fast-moving, early-stage product environment.

Collaborative approach with a customer-first perspective, ensuring solutions meet real partner and merchant needs.

Preferred Qualifications:

• Experience working on SDKs, developer tools, or integration-heavy products.
• Exposure to fintech, wallet ecosystems, or in-app commerce/marketing solutions.
• Familiarity with Agile and Lean product development methodologies, including iterative releases and test-and-learn approaches.
• Basic understanding of B2B SaaS metrics such as adoption, retention, and engagement.

If you are a hands-on product manager with a passion for building new products, working closely with engineering teams, and delivering solutions that create value for merchants and partners, we encourage you to apply.

About the Role

Specialist Engineer, Advanced Technical Support, Public Cloud is expected to bring a high level of technical knowledge of both 3rd party products and Veeam products with a focus in the Veeam Backup for AWS, Veeam Backup for Microsoft Azure, and Veeam Backup for Google Cloud, Veeam Data Cloud for Microsoft Azure offerings, communicate effectively, collaborate efficiently with other team members to improve team knowledge and maintain a high level of customer satisfaction, as well as provide technically complex client support for Veeam’s products via the telephone and email.

What You’ll Do

• Provide in depth/expert technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing
• Handle Support cases escalated from the Technical Support tier and from less experienced ATS tier colleagues, and requiring a deeper expertise level to address respective issues
• Analyze, diagnose, and provide solutions and/or workarounds to the protected 3rd party software, operating systems, networks and applications in relation to Veeam software product problems/questions.
• Monitor the cases for SLA/OLA compliance
• Update and work assigned cases in a timely manner;
• Document of all customer interactions accurately and within SLA in the CRM tool;
• Be available for call transfers for existing and new cases that are generated.
• Maintain strong customer rapport and excellent, timely communication.
• Communicate effectively with QA, R&D, PM and other related departments in cross-tasks and projects.
• Contribute to the internal Knowledge Base in respective technical segment
• Routinely train and mentor less experienced engineers.
• Perform other Knowledge Sharing activities (participate in various department-wide pilot projects, conduct trainings or study halls, or internal team workshops, etc.)
• Operate in an environment with frequent changes, as well as stressful situations.
• Proactively staying up to date with all the latest technologies concerning Veeam’s products and the underlying technologies.
• Collaborate with other software vendors on cases from mutual customers (TSANet) whenever requested to
• Perform other duties as assigned

What You’ll Bring

• Certifications in Amazon Web Services, Microsoft Azure, Google Cloud are highly desired (ideally Architect level);
• Strong understanding of Amazon Web Services, Microsoft Azure, Google Cloud and other Public Cloud solutions (Virtual Machines and Object Storage) and native backup tools;
• Strong knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS, Wireshark);
• Basic knowledge of the Linux-based OS (administrator level);
• Basic knowledge of Windows OS, PowerShell and CMD CLI;
• Basic knowledge of virtualization technologies (VMware vSphere).
• 3-5 years of technical troubleshooting experience in a role where analytical troubleshooting and problem resolution skills were required
• Proven track record of high customer satisfaction ratings in customer or technical service role
• Creativity and perseverance for solving technical problems and the ability to perform deep log analysis of proprietary software logging and/or external application performance analysis

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

About the Role

Specialist Engineer, Advanced Technical Support, Public Cloud is expected to bring a high level of technical knowledge of both 3rd party products and Veeam products with a focus in the Veeam Backup for AWS, Veeam Backup for Microsoft Azure, and Veeam Backup for Google Cloud, Veeam Data Cloud for Microsoft Azure offerings, communicate effectively, collaborate efficiently with other team members to improve team knowledge and maintain a high level of customer satisfaction, as well as provide technically complex client support for Veeam’s products via the telephone and email.

What You’ll Do

• Provide in depth/expert technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing
• Handle Support cases escalated from the Technical Support tier and from less experienced ATS tier colleagues, and requiring a deeper expertise level to address respective issues
• Analyze, diagnose, and provide solutions and/or workarounds to the protected 3rd party software, operating systems, networks and applications in relation to Veeam software product problems/questions.
• Monitor the cases for SLA/OLA compliance
• Update and work assigned cases in a timely manner;
• Document of all customer interactions accurately and within SLA in the CRM tool;
• Be available for call transfers for existing and new cases that are generated.
• Maintain strong customer rapport and excellent, timely communication.
• Communicate effectively with QA, R&D, PM and other related departments in cross-tasks and projects.
• Contribute to the internal Knowledge Base in respective technical segment
• Routinely train and mentor less experienced engineers.
• Perform other Knowledge Sharing activities (participate in various department-wide pilot projects, conduct trainings or study halls, or internal team workshops, etc.)
• Operate in an environment with frequent changes, as well as stressful situations.
• Proactively staying up to date with all the latest technologies concerning Veeam’s products and the underlying technologies.
• Collaborate with other software vendors on cases from mutual customers (TSANet) whenever requested to
• Perform other duties as assigned

What You’ll Bring

• Certifications in Amazon Web Services, Microsoft Azure, Google Cloud are highly desired (ideally Architect level);
• Strong understanding of Amazon Web Services, Microsoft Azure, Google Cloud and other Public Cloud solutions (Virtual Machines and Object Storage) and native backup tools;
• Strong knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS, Wireshark);
• Basic knowledge of the Linux-based OS (administrator level);
• Basic knowledge of Windows OS, PowerShell and CMD CLI;
• Basic knowledge of virtualization technologies (VMware vSphere).
• 3-5 years of technical troubleshooting experience in a role where analytical troubleshooting and problem resolution skills were required
• Proven track record of high customer satisfaction ratings in customer or technical service role
• Creativity and perseverance for solving technical problems and the ability to perform deep log analysis of proprietary software logging and/or external application performance analysis

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

About the Role

We are looking for a Senior Staff Software Engineer to join the Veeam Data Cloud (VDC) engineering team at its highest individual contributor tier. In this role, you will shape the long-term technical direction of VDC, operating with organization-wide scope and influence. You will define architectural standards, resolve the most complex and ambiguous engineering challenges, and mentor a generation of Staff and senior engineers.

This is a rare opportunity to be a founding technical voice on greenfield projects — designing next-generation data protection services that will be deployed and relied upon worldwide. You will be a trusted partner to engineering leadership, product management, and cross-functional stakeholders, bridging technical excellence with business strategy.

What You’ll Do

• Technical Strategy & Architecture

  • Own and drive the multi-year technical roadmap for the Veeam Data Cloud platform, aligning engineering decisions with company strategy.
  • Define, communicate, and enforce architectural standards, design patterns, and engineering principles across multiple teams and product areas.
  • Lead architectural reviews for major systems, proactively identifying structural risks and establishing long-term scalability and resilience frameworks.
  • Author foundational technical design documents (RFCs, ADRs) that serve as the engineering blueprint for the broader organization.

  Engineering Execution & Excellence

  • Personally contribute to the most critical, highest-complexity engineering challenges across the organization — including those that span team boundaries.
  • Design and develop highly reliable, planet-scale SaaS microservices integrated with managed cloud services (Azure, AWS, GCP) using Golang and modern cloud-native patterns.
  • Establish and champion engineering quality standards: testing philosophy, observability, performance benchmarks, security posture, and release reliability.
  • Drive the adoption of emerging engineering practices — including AI-powered developer tooling, automated code generation, and LLM-assisted testing and debugging.

  Organizational Leadership & Influence

  • Serve as the primary technical escalation point across engineering — resolving the most ambiguous, cross-cutting problems that no individual team can own alone.
  • Partner with engineering managers and directors to set execution standards, unblock delivery, and ensure timely, predictable outcomes across multiple teams.
  • Represent engineering in cross-functional leadership forums (product, security, infrastructure, finance) and act as a decision-maker on technical trade-offs with business impact.
  • Drive the organization-wide engineering culture: nurturing psychological safety, technical curiosity, and a bias toward measurable outcomes.

  Mentorship & Talent Development

  • Provide deep technical mentorship to Staff, Senior, and mid-level engineers, accelerating their growth and expanding team capability.
  • Lead structured technical coaching, design review sessions, and architectural war-games to sharpen engineering judgment across the organization.
  • Identify, recruit, and help retain top engineering talent; actively shape the interview process and hiring bar for senior roles.

  Operational Ownership

  • Participate in on-call rotation and lead incident response for critical production events, driving root cause analysis and systematic resolution.
  • Own post-incident reviews and embed learnings into platform improvements and operational runbooks.

What You’ll Bring

• 15+ years of progressive software engineering experience, with a proven track record as a principal-level individual contributor.
• Demonstrated expertise designing, building, and operating SaaS or large-scale cloud services on Azure, AWS, or GCP at organization-defining scale.
• Deep expertise in Go (Golang) and/or other systems-grade modern languages (C#, Java, Rust, Scala); polyglot mindset with language-agnostic design thinking.
• Mastery of distributed systems: event-driven architecture, eventual consistency, high-availability design, and fault-tolerant microservices.
• Expert-level command of container orchestration (Kubernetes, Docker) and cloud-native infrastructure patterns.
• Exceptional communication and leadership skills — able to drive clarity and alignment across engineering, product, and executive audiences.
• Strong computer science fundamentals: data structures, algorithms, concurrency, and systems design.
• A track record of delivering greenfield projects from zero to production at scale, with full ownership of quality, security, and reliability.

Bonus Skills

• Experience leveraging AI capabilities (LLMs, generative AI, co-pilot tooling) in product development workflows — either as a feature builder or as a force-multiplier for engineering productivity. 
• Hands-on experience building AI-powered features into SaaS products: integrating model APIs, designing prompt pipelines, or building AI-assisted developer experiences.
• Background in data protection, backup, disaster recovery, or storage infrastructure.
• Experience in platform or infrastructure engineering serving other engineering teams as internal customers.

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. 

#LI-KP1

About the Role

We are looking for a Senior Staff Software Engineer to join the Veeam Data Cloud (VDC) engineering team at its highest individual contributor tier. In this role, you will shape the long-term technical direction of VDC, operating with organization-wide scope and influence. You will define architectural standards, resolve the most complex and ambiguous engineering challenges, and mentor a generation of Staff and senior engineers.

This is a rare opportunity to be a founding technical voice on greenfield projects — designing next-generation data protection services that will be deployed and relied upon worldwide. You will be a trusted partner to engineering leadership, product management, and cross-functional stakeholders, bridging technical excellence with business strategy.

What You’ll Do

• Technical Strategy & Architecture

  • Own and drive the multi-year technical roadmap for the Veeam Data Cloud platform, aligning engineering decisions with company strategy.
  • Define, communicate, and enforce architectural standards, design patterns, and engineering principles across multiple teams and product areas.
  • Lead architectural reviews for major systems, proactively identifying structural risks and establishing long-term scalability and resilience frameworks.
  • Author foundational technical design documents (RFCs, ADRs) that serve as the engineering blueprint for the broader organization.

  Engineering Execution & Excellence

  • Personally contribute to the most critical, highest-complexity engineering challenges across the organization — including those that span team boundaries.
  • Design and develop highly reliable, planet-scale SaaS microservices integrated with managed cloud services (Azure, AWS, GCP) using Golang and modern cloud-native patterns.
  • Establish and champion engineering quality standards: testing philosophy, observability, performance benchmarks, security posture, and release reliability.
  • Drive the adoption of emerging engineering practices — including AI-powered developer tooling, automated code generation, and LLM-assisted testing and debugging.

  Organizational Leadership & Influence

  • Serve as the primary technical escalation point across engineering — resolving the most ambiguous, cross-cutting problems that no individual team can own alone.
  • Partner with engineering managers and directors to set execution standards, unblock delivery, and ensure timely, predictable outcomes across multiple teams.
  • Represent engineering in cross-functional leadership forums (product, security, infrastructure, finance) and act as a decision-maker on technical trade-offs with business impact.
  • Drive the organization-wide engineering culture: nurturing psychological safety, technical curiosity, and a bias toward measurable outcomes.

  Mentorship & Talent Development

  • Provide deep technical mentorship to Staff, Senior, and mid-level engineers, accelerating their growth and expanding team capability.
  • Lead structured technical coaching, design review sessions, and architectural war-games to sharpen engineering judgment across the organization.
  • Identify, recruit, and help retain top engineering talent; actively shape the interview process and hiring bar for senior roles.

  Operational Ownership

  • Participate in on-call rotation and lead incident response for critical production events, driving root cause analysis and systematic resolution.
  • Own post-incident reviews and embed learnings into platform improvements and operational runbooks.

What You’ll Bring

• 15+ years of progressive software engineering experience, with a proven track record as a principal-level individual contributor.
• Demonstrated expertise designing, building, and operating SaaS or large-scale cloud services on Azure, AWS, or GCP at organization-defining scale.
• Deep expertise in Go (Golang) and/or other systems-grade modern languages (C#, Java, Rust, Scala); polyglot mindset with language-agnostic design thinking.
• Mastery of distributed systems: event-driven architecture, eventual consistency, high-availability design, and fault-tolerant microservices.
• Expert-level command of container orchestration (Kubernetes, Docker) and cloud-native infrastructure patterns.
• Exceptional communication and leadership skills — able to drive clarity and alignment across engineering, product, and executive audiences.
• Strong computer science fundamentals: data structures, algorithms, concurrency, and systems design.
• A track record of delivering greenfield projects from zero to production at scale, with full ownership of quality, security, and reliability.

Bonus Skills

• Experience leveraging AI capabilities (LLMs, generative AI, co-pilot tooling) in product development workflows — either as a feature builder or as a force-multiplier for engineering productivity. 
• Hands-on experience building AI-powered features into SaaS products: integrating model APIs, designing prompt pipelines, or building AI-assisted developer experiences.
• Background in data protection, backup, disaster recovery, or storage infrastructure.
• Experience in platform or infrastructure engineering serving other engineering teams as internal customers.

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. 

#LI-KP1

Location: Remote - India 

Shift Timings: US Hours 7 pm- 4 am IST 

Role Description: 

As a Security Engineer II, you will play a pivotal role in ShipBob’s Information Security and Governance, Risk, and Compliance programs. You will design, implement, and maintain access control and threat detection solutions, participate in risk assessments and audits, and collaborate across teams to ensure the confidentiality, integrity, and availability of our critical data and systems. You will also support monitoring and detection, vulnerability assessments and incident response for ShipBob. This role reports to the Vice President, Information Tech & Security.

What you’ll do: 

• Monitor security alerts, investigate incidents, and escalate as needed across security tools.
• Support SIEM and detection (Sentinel, Defender XDR), tuning alerts and improve detections.
• Assist vulnerability management program by working with IT/Engineering and other app developers by providing security expertise, tracking remediation and ensuring SLA compliance.
• Help manage identity security including conditional access, PIM, MFA, RBAC, risky sign-ins, and access reviews.
• Maintain security documentation and collect evidence.
• Develop and automate security workflows, playbooks, and tools to improve the efficiency and effectiveness of security operations.
• Develop, enforce, and update security policies, procedures, and guidelines for access control, threat detection, and compliance with standards such as ISO 27001, SOC 2, PCI, NIST CSF, and Sarbanes-Oxley.
• Communicate risks and vulnerabilities to stakeholders, document remediation plans, and proactively share information with management.
• Build and execute regular threat hunting campaigns focused on current, emerging, and obscure tactics, techniques, and procedures.
• Proactively search for, identify, and analyze new and existing techniques to detect advanced and targeted threats.
• Utilize advanced threat hunting techniques to detect anomalies and suspicious activities.
• Collaborate with security team members, developers, operations, and stakeholders to share knowledge and best practices.
• Identify process improvements and provide actionable guidance.
• Perform other duties as assigned.

What you’ll bring to the table: 

• 4+ years of hands-on work experience with security architecture and engineering in a cybersecurity operations program.
• 2+ years of experience in incident response, detection, threat intelligence, or access control security engineering roles.
• Excellent knowledge and experience with access control frameworks and tools (IAM, RBAC, ABAC, OAuth, SAML), cloud security, network security, endpoint security, and threat intelligence.
• In-depth knowledge of Azure services (especially Azure Active Directory, Azure AD Identity Protection, Azure RBAC), and experience securing cloud-based infrastructures (Azure, M365, Google Workspace, Salesforce).
• Proficiency in scripting languages such as Python, PowerShell, Go, or Bash.
• Strong knowledge of industry-standard frameworks (MITRE ATT&CK, ISO 27001, SOC 2, NIST CSF, PCI, SOX, GDPR).
• Proven ability to manage multiple risk and compliance projects.
• Strong written and verbal communication; effective collaborator with outstanding interpersonal skills.
• Excellent analytical and problem-solving skills supporting business objectives.
• Detail-oriented, organized, and able to balance precision with big-picture thinking.
• Quick learner who proactively drives personal and professional growth.
• Demonstrated initiative and ownership in problem-solving.
• Strong design and solution implementation skills for Zero Trust Architecture.
• Desire to solve response challenges with automation.
• Security+, CISSP, CISA, CISM, CRISC, GCIA, GCIH, GREM, or similar certifications preferred; equivalent experience accepted.

Perks & Benefits: 

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-VA1

As a Technical Consultant (TC), you lead the technical delivery of Bloomreach Product Discovery implementations for EMEA and APAC enterprise commerce customers. You act as the primary technical point of contact during onboarding and complex enhancement projects, designing and guiding integrations across product feed, tracking, APIs, and dashboard configuration to ensure a successful go-live and measurable business value. You will remotely support customers primarily across Europe, and where needed APAC, collaborating effectively across time zones.

You’ll work closely with Solutions Architects, Service Delivery Managers, Technical and Business Consultants, Product Engineering, and client development teams to translate business requirements into scalable technical solutions and deliver high-quality implementations on time and within scope.

Key responsibilities

Client integration & solution delivery

• Own the technical implementation of Bloomreach Discovery from kickoff to post–go-live transition for assigned projects.
• Collaborate with pre‑sales Solution Architects to understand committed scope and confirm the features and use cases that must be implemented on the customer’s site as part of handover.
• Product feed integration:
• Consult clients on how to model and generate their product catalogs for Discovery.
• Work with internal tools/teams to ensure feed data is correctly ingested, validated, and optimized in the Bloomreach platform.
• Pixel / tracking integration:
• Advise on implementing the Bloomreach pixel / Web SDK for behavioral tracking and events (search, browse, cart, purchase, etc.).
• Coordinate with internal engineering/analytics teams to validate that tracking data is received and mapped correctly.
• API integration:
• Guide client developers on using Bloomreach Discovery APIs (search, category, recommendations, autocomplete) to power storefront experiences.
• Provide reference implementations and patterns to address customer-specific use cases (e.g., multi‑site, multi‑language, complex merchandising logic).
• Dashboard & merchandising enablement:
• Configure and sanity-check account settings and integrations in the Discovery admin tools.
• Consult customers on how to use merchandising rules, boosting, and other tools to meet business goals.

Quality assurance, go‑live, and transition

• Maintain a Go‑Live Health Checklist covering feed, tracking, APIs, search relevance, and dashboard configuration, and ensure all critical items are signed off before launch.
• Support go‑live cutover, monitoring performance and key events, and coordinating with internal teams to resolve any launch‑critical issues.
• After a defined hyper‑care period, transition the account to Support / Customer Success, ensuring that known issues, configuration, and project documentation are clearly handed over.

Collaboration & internal improvements

• Work with Service Delivery Managers and Project Managers to keep projects on track, proactively highlighting risks, dependencies, and scope challenges.
• Liaise with Support to investigate and resolve complex technical issues on existing Discovery accounts when TC expertise is required.
• Identify gaps in customer-facing and internal documentation, and contribute updates, runbooks, and examples to improve repeatability and quality of future projects.
• Partner with Product and Engineering to:
• Validate new features in pilot implementations.
• Provide structured feedback from the field.
• Review Product Requirements and technical designs where TC input is needed.

Required skills & experience

• Education:
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• Technical background:
  • JavaScript (browser and integration patterns), HTML, CSS.
  • HTTP/REST APIs, JSON, authentication patterns.
• 3+ years in a technical services, solutions engineering, implementation consulting, or similar role in a SaaS / e‑commerce / martech environment (P2 level).
• Strong hands‑on experience with web technologies:
• Solid understanding of e‑commerce platforms (e.g., Salesforce Commerce Cloud, Shopify, commercetools, Adobe/Magento, SAP Commerce) and how they integrate with third‑party services.
• Experience with search / recommendation / personalization technologies (e.g., Solr, Elasticsearch, SaaS product discovery platforms) is strongly preferred.
• Comfortable working with logs, developer tools, and data to debug feed, tracking, and API issues.
• We also welcome candidates from a business consulting background who have strong technical skills and are looking to move into a more technical consulting role; a strong consulting mindset is as important as deep technical expertise in this position.
• Implementation & delivery skills:
• Proven ability to own integration workstreams, from requirements clarification through to production deployment and QA.
• Experience reading and interpreting technical specifications, data contracts, and tracking documents.
• Familiarity with agile delivery practices and risk/issue management.
• Communication & consulting:
• Fluent English speaker with excellent written and verbal communication skills; able to explain complex technical concepts clearly to both technical and non‑technical stakeholders.
• Strong client‑facing presence, able to lead technical discussions, manage expectations, and push back constructively when necessary.
• Proven consulting mindset: able to uncover underlying business objectives, challenge assumptions, and translate them into pragmatic technical solutions.
• Comfort facilitating workshops, technical deep‑dives, and handover sessions with client and internal teams.

Nice to have

• Experience with Bloomreach Discovery or similar SaaS product discovery platforms.
• Exposure to real‑time personalization, segmentation, or CDP integrations (e.g., using customer segments from another system into Discovery).
• Knowledge of tag managers (e.g., Google Tag Manager, Tealium) and instrumentation of tracking across multi‑site setups.
• Experience in retail, fashion, or multi‑brand commerce environments.

Success measures

Success in this role will be measured by:

• On‑time, in‑scope go‑lives for Discovery implementations.
• Data quality and integration health (feeds, tracking, APIs) at and after launch.
• Customer satisfaction with technical delivery and handover.
• Contribution to internal tooling, documentation, and best practices that shorten time‑to‑value and increase implementation quality over time.

Are you a customer-centric, solutions-driven engineer who loves turning technical problems into business value? Join us at Ivanti, where you’ll help top organizations protect and manage their endpoints in a rapidly changing world—while growing your career on a collaborative, cutting-edge team.

Why this role matters

Here, you’ll be at the heart of our pre-sales operations—advising partners, prospects, and customers on how Ivanti’s industry-leading solutions can tackle their real-world IT challenges. Your work will drive solutions that keep our clients’ data safe and systems running smoothly. By joining us, you’ll directly shape how customers experience Ivanti’s products and power global business impact. You’ll be part of an inclusive, supportive team that values your voice every day.

What you’ll do:

• Partner with Account Managers to engage prospects and customers and help drive deals to successful close.
• Lead technical conversations with customer and partner stakeholders, understanding both the business and IT context.
• Deliver tailored product demos, presentations, and solutions that resonate with audiences ranging from end users to executives.
• Design, implement, and summarize Proof-of-Concept (PoC) or pilot installations that solve real customer problems.
• Manage responses for technical RFPs/RFIs, ensuring Ivanti’s unique value is front and center.
• Represent Ivanti as a technical expert at industry events, trade shows, and webinars—including speaking to large audiences.
• Collaborate with product, development, support, and professional services teams to create seamless handoffs and close product gaps with field insights.

What you will bring:

• 5+ years’ experience in presales engineering, systems engineering, or IT solution delivery (preferably for a software vendor or MSP).
• 3+ years’ experience with enterprise software solutions, plus hands-on knowledge of UEM systems (Android, iOS, MacOS, and/or Windows 10/11).
• Previous experience leading presales for Microsoft Endpoint Manager, Intune, Omnissa, or endpoint security solutions like Defender, McAfee, or Tenable.
• Talented communicator—known for delivering crisp presentations and translating complex IT topics into clear, accessible business language.
• Analytical problem-solver with a track record of managing multiple stakeholders and driving outcomes under time pressure.
• Strong teamwork and project leadership skills, with the initiative to identify gaps and rally others to move forward.
• Flexible to travel within your assigned territory.
• Nice to have: Relevant certifications, experience supporting large/global organizations, or additional language skills.

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

At Ivanti, our mission is to elevate human potential within organizations by managing, protecting, and automating IT for continuous innovation. We believe diverse teams and voices build the best solutions and keep us at the forefront of our industry.

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life. Need adjustments during the process? Reach out to talent@ivanti.com—we’re happy to help.

Ready to join us? Apply today and make a real impact in global endpoint security and management.

Location: Remote in India

Hours: Monday-Friday, 8:00am CST- 5pm CST (7:30pm IST- 4:30am IST) 

Role Description:

As a Talent Partner you will be responsible for designing and delivering a world-class candidate experience, hiring manager experience, and interviewer experience. Your work will be centered on the full lifecycle recruitment and selection of exceptional, diverse talent within the organization for the US region. Primary partners for this role include Fulfillment management at our distribution centers, hub facilities, and partner locations. 

In this role you are going to have the opportunity to apply your proven consultative, analytical, communication, and creative problem-solving skills to collaborate with leaders to execute innovative talent attraction and acquisition strategies. This role reports to the Director, Talent Operations. 

What you’ll do:

• Attract and activate top-tier candidates who play a crucial role in building and shaping how we support small & mid-sized companies to be successful online. 
• Provide hands-on, full cycle recruiting support for critical, Fulfillment Management (Area Managers, Operations Managers etc.) and support positions. 
• Source, engage, and evaluate top-tier candidates via various methods (like LinkedIn Recruiter, Indeed and social media). 
• Conduct screening calls and video interviews to determine if the candidate meets the experience and capabilities requirements. 
• Track metrics to spot successes and opportunities for improvement in the hiring process. 
• Update reports, HRIS, ATS with appropriate information.  
• Collaborate with hiring managers regularly and help them make objective, data-informed hiring decisions. 
• Foster long-term relationships with candidates and provide an engaging and transparent candidate experience. 
• Coordinate interviews with teams; gather feedback and follow-up with candidates. 
• Extend job offers; negotiate compensation packages. 
• Actively be involved in creating brand awareness through various social media platforms and other recruitment marketing efforts.  
• Champion the building of diverse pipelines through strategic sourcing efforts. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• 2+ years of full cycle recruiting and/or sourcing experience with a passion for the candidate experience. 
• Experience using an Applicant Tracking system, Greenhouse preferred.
• A consistent track record of meeting and exceeding hiring goals. 
• Excellent verbal and written communication skills.
  
• Ability to work in the CST time zone. 

Perks & Benefits: 

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

Position Summary:

Bottomline is looking for a Data Engineer to grow with us.

The data engineer is responsible for designing, developing, and maintaining the infrastructure and systems required for data storage, processing, and analysis. They play a crucial role in building, managing and test (QA) the data pipelines that enable efficient and reliable data integration, transformation, and delivery for all data users across the enterprise. Bring innovation and add value to organisation by implementing AI driven solutions in different projects in Data Engineering area.

The Data Engineer will work on implementing data flows to make data available in the Enterprise Data Warehouse from systems of record and operational data stores.  The Data Engineer will get to work on best-in-class cloud technologies(Snowflake, Fivetran, AWS, Azure, Salesforce, Airflow etc) and AI projects for Data Engineering Projects.

Along with making data available in the Enterprise Data Warehouse the Data Engineer will work with Data Analysts to implement data models and calculate key business KPIs for the use of the wider business for reporting and analytics.

The Data Engineer will have the opportunity to learn and develop their skills by working on assignments as part of a Scrum Team. They should be delivery focused and driven to problem solve.

How you’ll contribute:

• Design and develop data pipelines that extract data from various sources, transform it into the desired format, and load it into the appropriate data storage systems. 

• Collaborate with data scientists and analysts to optimize models and algorithms for data quality, security, and governance. 

• Integrate data from different sources, including databases, data warehouses, APIs, and external systems. 

• Ensure data consistency and integrity during the integration process, performing data validation and cleaning as needed. 

• Transform raw data into a usable format by applying data cleansing, aggregation, filtering, and enrichment techniques. 

• Optimize data pipelines and data processing workflows for performance, scalability, and efficiency. Come-up with solutions utilising AI concepts through co-pilot, GitHub to improve efficiency and scalability.
• Monitor and tunes data systems, identifies and resolves performance bottlenecks, and implements caching and indexing strategies to enhance query performance. 
• Implement data quality checks and validations within data pipelines to ensure the accuracy, consistency, and completeness of data. Utilise AI through Co-pilot or GitHub or any other trending AI tools, to automate and seamlessly query data based on user inputs in plain English to assess accuracy, consistency and completeness
• Carry out Data QA to validate the pipelines and data post integration as a supporting hand for the QA team

• Take authority, responsibility, and accountability for exploiting the value of enterprise information assets and of the analytics used to render insights for decision making automated decisions and augmentation of human performance. 

• Collaborate with leaders to establish the vision for managing data as a business asset. 

• Establish the governance of data and algorithms used for analysis, analytical applications, and automated decision making. 

What will make you successful: 

• A bachelor’s degree in computer science, data science, software engineering, information systems, or related quantitative field
• At least four (4) years of work experience in data management disciplines, including data integration, optimization and data quality, or other areas directly relevant to data engineering responsibilities and tasks. 
• Proven project experience developing and maintaining data warehouses (Snowflake experience is preferable)
• Ability to design, build, and deploy data solutions that capture, explore, transform, and utilize data to support AI, ML, and BI 
• Strong ability in programming languages such as Java or Python and other scripting languages
• Previous experience with languages/tools such as SQL
• Significant experience working in the ETL process and building pipeline for data retrieval using Rest API’s. Knowledge in ETL tool like Talend, Informatica is preferable
• Proficiency in OLAP, Star, Dimensional, and Snowflake schemas.
• Basic knowledge of BI Tools – Power BI, Tableau.
• Basic knowledge of DevOps tools – GitHub, Atlassian Tools, VS Code etc
• Experience working in a structured development environment (i.e., environment with the standard SDLC process).
• Proficiency in the design and implementation of modern data architectures and concepts such as cloud services (AWS, Azure) and modern data warehouse tools (Snowflake, Databricks)
• Experience with database technologies such as SQL, NoSQL, Oracle, or Teradata
• Experience with using AI in Data Engineering/ Data Analysis work and experience in Data QA.
• Knowledge in Apache technologies such as Kafka, Airflow to build scalable and efficient data pipelines (nice to have).
• Ability to collaborate within and across teams of different technical knowledge to support delivery and educate end users on data products.
• Expert problem-solving skills, including debugging skills, allowing the determination of sources of issues in unfamiliar code or systems, and the ability to recognize and solve repetitive problems.
• Excellent business acumen and interpersonal skills; able to work across business lines at a senior level to influence and effect change to achieve common goals.
• Ability to describe business use cases/outcomes, data sources and management concepts, and analytical approaches/options.

#LifeAtBottomline

#LI-DNI

Location: Remote in India

Working hours: Central Time Zone (US) 

Role Description: 

The Sr. Merchant Success Manager (Sr. MSM) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSS will manage a portfolio of Shipbob's medium-sized merchants. This role will build and manage solid partnerships by working in concert with our merchants to do the following:

• Be a strategic partner with the merchant
• Enable merchant to achieve success by helping them grow their business
• Serve as an escalation point for Merchants
• Work with Merchants and cross-collaboratively with the ShipBob team to deliver against success criteria.
• Build solid relationships through regular proactive health checks, phone, and email correspondence to ensure a positive business impact.
• Own the outcomes of partnership with Merchant, including risk management and demonstrating positive value against success criteria.

This role reports to Manager/Sr. Manager of the Merchant Success.

What you’ll do: 

• Understand merchant needs and goals. 
• Continually re-evaluate success criteria, needs, and goals of merchants. 
• Facilitate merchant growth and success. 
• Develop a dynamic action plan including deliverables by ShipBob and recommendations for merchants to drive success. 
• Drive merchant use of key ShipBob features. 
• Marry merchant objectives with ShipBob capabilities to drive use and adoption of key functions and features as part of ShipBob’s offerings. 
• Actively monitor merchant health and take quick and action to course-correct. 
• Manage a book of approximately 30 merchants(International markets) or work in tandem with a Merchant Success Manager on a team. Size of books will vary based on merchant size, growth and complexity. 
• Nail Key Performance Indicators (KPIs): 
  • Revenue Retention: You will receive a target forecast goal for your book of business at the beginning of the quarter. Performance is based on revenue as a percentage to forecast at the end of the quarter. 
  • Logo Retention: Based on percentage of merchants retained in a quarter within the book of business that the Sr MSM manages. 
  • Churn: contribute to ShipBob’s company growth through high merchant retention. 
  • Upsell: usher in mutual success for Merchant and ShipBob through the adoption of new, key features and services. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Excellent written and verbal English communication skills, including the ability to express oneself with confidence. 
• Between 6-12 years of experience in Sales, Account Management, Customer Success or Merchant services in the technology/SaaS industry managing some of the high revenue enterprise clients. 
• Must have international client handling experience. Especially North American, EMEA or APAC markets. 
• Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs. 
• Demonstrated ability to communicate effectively through oral, written, and in-person mediums. 
• Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants. 
• Good to have proficiency on: Excel, Outlook, SalesForce, PowerBi.

Perks & Benefits: 

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

Realize your potential by joining the leading performance-driven advertising company!

We are reimagining how HR operations work at Taboola, and we are looking for a curious, hands-on Business Analyst to help us get there. As an HR Business Process Analyst on the People Analytics team in our Gurgaon office, you will be at the core of our HR Shared Service Center (SSC) transformation: mapping and improving processes, deploying AI to reduce manual work, and helping the SSC evolve from a back-office transaction hub into a strategic, business-facing function. This is a great opportunity for someone early in their career who is excited about applying AI to real business problems and energized by the work of making things run better.

To thrive in this role, you'll need:

• 3 to 5 years of professional experience in business analysis, operations, process improvement, HR operations, or a similar function.
• Hands-on experience using Generative AI tools (ChatGPT, Gemini, Claude, Copilot, or similar) to solve business and operational problems.
• A track record of mapping, documenting, or improving business processes.
• A strong analytical mindset and comfort working with data in Excel or Google Sheets.
• Strong written and spoken communication skills in English, with the ability to translate operational needs into structured requirements.
• Familiarity with HR systems, processes, or service delivery models.

Bonus points if you have:

• Experience working with or inside a Shared Service Center.
• Hands-on experience with SAP SuccessFactors or another HRIS.
• Familiarity with workflow automation tools (Zapier, Make, n8n, Power Automate).
• Familiarity with data visualization tools (Tableau, Power BI, Looker).
• Basic SQL.
• Project management experience or certification.

How you'll make an impact:

• Support the transformation of the HR Shared Service Center by inventorying and documenting processes, identifying risks and gaps, and helping shape the operating model that lets the SSC scale.
• Identify high-volume, repeatable work where AI and automation can reduce manual effort, then help design, pilot, and deploy those solutions.
• Contribute to the rollout of AI-powered self-service tools for employees and managers, including knowledge bases and conversational agents.
• Help define and monitor SSC service KPIs, SLAs, and HR data quality metrics.
• Partner with HRBPs, IT, and global HR teams to understand pain points and turn them into concrete operational improvements.
• Run targeted analyses and build simple dashboards that surface what is working and what is not.
• Support the evolution of the SSC from back-office processing toward business-facing services that directly serve managers and leaders.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you they’ve been empowered to realize their full potential while growing and learning from smart and talented colleagues. They’ll also share more about:

• Well-being: Enjoy comprehensive benefits, including health coverage, fully stocked kitchen.
  
  
• Flexibility: We offer a hybrid work schedule – 3 days in the office with the option to come in more if you’d like.
  
  
• Work with the best: Partner with global brands like Yahoo, NBCU, Conde Nast, and Wells Fargo.
  
  
• Unmatched culture: As our CEO Adam Singolda says: “You can copy anything from another business but you can’t copy a company’s culture.”
  
  

Ready to realize your potential?

Taboola is an equal opportunity employer and values diversity in all its forms. We are committed to creating an inclusive environment for all employees and believe this is critical for success. Employment decisions are based on qualifications, merit, and business needs.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X (Twitter), YouTube, and the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-ST1

#LI-Hybrid

Role Purpose

 The QA Engineer is responsible for ensuring the quality, reliability, and performance of enterprise-level applications, particularly within financial and backend systems. This role involves designing and executing comprehensive testing strategies, developing automation frameworks, and collaborating with cross-functional teams to deliver high-quality software solutions. The individual will act as a quality advocate, providing guidance on QA processes, improving testing efficiency, and ensuring adherence to industry standards and best practices.

Key Responsibilities

• Take ownership of end-to-end QA activities, including requirement analysis, test planning, execution, and reporting.
• Collaborate with Technology Leads, Product Managers, and Business Teams to align testing strategies with business goals.
• Design, develop, and maintain automated test cases, particularly for APIs and backend systems.
• Define and implement test strategies, frameworks, and processes to improve overall testing efficiency and coverage.
• Perform manual and automated testing for enterprise-class, financial, middleware, and backend applications.
• Analyze complex system behaviors and develop detailed test plans to ensure comprehensive validation.
• Execute API testing using tools like Postman and automate using frameworks such as Rest Assured with Java.
• Conduct UI testing and automation (where applicable) using tools like Selenium WebDriver.
• Write and execute SQL queries for data validation and backend verification.
• Debug application issues using server logs and backend diagnostics.
• Coordinate testing activities across application enhancements and technical operations.
• Participate actively in Agile ceremonies such as stand-ups, sprint planning, and retrospectives.
• Track defects, manage test cases, and report issues using tools like JIRA, ALM, TestRail, or X-Ray.
• Communicate project status updates, including risks, progress, KPIs, and quality metrics to stakeholders.

Key Skills, experience and Competencies

• 5–8 years of experience in Quality Assurance and Testing, with at least 2 years of hands-on automation experience.
• Strong expertise in manual testing of enterprise and financial applications, including middleware and backend systems.
• Proficiency in API testing tools such as Postman and SOAP UI.
• Hands-on experience in API automation using Rest Assured with Java.
• Familiarity with UI testing and automation tools like Selenium WebDriver.
• Strong knowledge of SQL for writing and understanding complex queries and stored procedures.
• Experience working with Unix/Linux environments.
• Exposure to backend automation, batch job testing, and log-based debugging.
• Good understanding of Agile methodologies and QA best practices.
• Experience with test management and defect tracking tools (e.g., JIRA, ALM, TestRail, X-Ray).
• Knowledge of AWS or cloud platforms is an added advantage.
• Understanding of financial systems, payment gateways, e-wallets, and related workflows.
• Strong analytical, problem-solving, and ownership mindset.
• Excellent communication and collaboration skills.
• Ability to work independently as well as within a team environment.
• Working knowledge on Agentic AI with Github Co-pilot or relevant such AI tool.

Qualifications (if required)

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Relevant certifications in QA, Automation Testing, or Agile methodologies are a plus.

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing: 

Ensono is seeking a Senior Manager, Digital Experience & Web Platforms to lead our enterprise web strategy and drive the evolution of a modern, customer-centric digital ecosystem. This strategic leadership role owns the vision, architecture, and governance of Ensono’s web platforms, which serve as the foundation for our digital marketing, ABM, and customer engagement initiatives.

You will act as the technical and strategic owner of Ensono’s web presence, partnering closely with Marketing Operations, Brand, Content, IT, Security, Legal, and external agencies to deliver scalable, secure, and highly personalized digital experiences across the B2B buyer journey.

Key Responsibilities

Platform Strategy & Architecture

• Own the strategic vision and technical roadmap for Ensono’s enterprise web platforms
• Evaluate, design, and implement modern CMS solutions (headless, hybrid, or traditional) that support scalability, performance, and innovation
• Establish architecture standards, development best practices, and governance frameworks to ensure consistency, quality, and security
• Design and maintain content models, taxonomies, metadata frameworks, and personalization-ready architectures

Website Personalization & Orchestration

• Develop digital experience strategies aligned to ABM and B2B buying journeys
• Lead the design of personalization frameworks leveraging behavioral, firmographic, and intent data
• Partner with marketing leadership to deliver persona-based and industry-specific experiences that drive engagement and conversion

Technical CMS & Integration Management

• Oversee day-to-day performance, uptime, and security of the enterprise CMS platform
• Manage integrations across CRM (Salesforce), marketing automation, CDPs, analytics, ABM platforms, and tag management systems
• Partner with Marketing Operations to ensure reliable tracking, attribution, and data flow across all digital touchpoints

SEO, Analytics & Optimization

• Embed technical SEO and GEO best practices across the platform, including Core Web Vitals, site architecture, schema markup and crawlability
• Build and maintain measurement frameworks and executive dashboards that track engagement, pipeline influence, and business impact
• Drive continuous improvement and tracking through A/B testing, experimentation, and data-driven optimization (GA4)

Strategy, Governance & Leadership

• Establish scalable content governance models, workflows, and approval processes
• Lead and mentor cross-functional teams including developers, designers, content teams, agencies, and vendors
• Build strong partnerships with IT, security, legal, and compliance to ensure adherence to enterprise and regulatory standards (GDPR, CCPA, accessibility)

Innovation & Industry Leadership

• Monitor emerging web, MarTech, and digital experience trends
• Evaluate and pilot AI-driven tools and capabilities that enhance personalization, productivity, and user experience
• Share thought leadership internally and externally to position Ensono as a digital experience leader

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

What You Will Need:

• 8+ years of hands-on experience in web platform management and development, with at least 3 years in a leadership role
• Proven success architecting and managing enterprise-scale web platforms in B2B technology or complex business environments
• Deep expertise with modern CMS platforms (Adobe Experience Manager, Optimizely, Contentful, Sitecore, WordPress), including headless/composable architectures
• Strong understanding of MarTech ecosystems including CRM, marketing automation, CDPs, analytics, and ABM platforms
• Advanced knowledge of technical SEO and GEO, web analytics (GA4), conversion optimization, and experimentation methodologies
• Expert-level understanding of modern web technologies, APIs, integration patterns, and cloud-based infrastructure
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
• Data-driven, customer-obsessed mindset with a balance of strategic vision and practical execution

Bonus Qualifications

• Experience supporting account-based marketing (ABM) strategies and complex B2B buying journeys
• Familiarity with DevOps practices and CI/CD pipelines for web platforms
• Experience working within regulated or compliance-driven environments
• Demonstrated success leading digital transformation initiatives at scale

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About the Role

We are hiring a Supply Chain Manager to own the Asia-side supply chain operations for our AI hardware products. Based in India, you will be the operational owner of PCBA build execution with our CM partners, component-level supply planning, procurement management, and Asia logistics. This role is critical to ensuring our production pipeline runs smoothly from component procurement through board assembly to finished goods fulfillment. You will work extensively in NetSuite ERP for procurement, MRP, inventory management, and invoice reconciliation. You will also own the tactical procurement work including PO/invoice reconciliation and drive monthly variance analysis (PCBA costs, material variances, and PPVs) in partnership with finance.

Key Responsibilities

PCBA Build Planning & Execution

• Create, manage & execute build schedules aligned to demand plan & CM capacity
• Track WIP daily: monitor yield, flag deviations, and drive corrective actions
• Manage ECN/PCN implementation at the CM — coordinate with engineering and CM partners
• Own CM capacity slot management & build prioritization

Procurement Management & Variance Analysis

• Create and track purchase orders across all consigned components for PCBA
• Perform PO-to-invoice reconciliation; investigate and resolve discrepancies
• Own PCBA cost variance analysis: material, manufacturing, and Purchase price variances
• Prepare monthly PPV reports and root cause analysis for finance review cycles
• Coordinate supplier payment schedules and resolve invoice disputes

Asia Logistics & 3PL Fulfillment

• Coordinate Asia freight for components & finished goods
• Manage 3PL partner relationships, SLAs, and performance metrics
• Handle export documentation, customs compliance, and trade regulations
• Execute last-mile fulfillment for customer shipments originating from Asia

Component Supply Planning & Inventory Management

• Run component-level MRP and manage shortage resolution
• Monitor inventory at the Wistron hub: raw materials, WIP, and finished goods
• Establish Inventory Metrics & forecast model for the company
• Identify excess and obsolete inventory risks; recommend disposition strategies
• Ensure Inventory accuracy >99% for the company via perpetual inventory management process

AI-Augmented Operations & Systems

• Leverage AI tools for day-to-day operations. Well versed working with AI based tools (e.g. Claude, Co-pilot)
• Lead projects to scale operations using AI/automation across supply chain functions driven by short term pain points, quick wins & impact to the organization.
• Maintain master data accuracy: items, BOMs, lead times, etc.
• Execute P2P, Manufacturing, Transfer Orders, Order Fulfillment workflows in NetSuite

Required Qualifications

• 8+ years in supply chain planning, procurement, or manufacturing operations
• Hands-on experience with NetSuite ERP (required) — PO management, MRP, inventory, and financial reconciliation modules
• Hands-on experience with contract manufacturers, preferably in electronics/PCBA
• Strong procurement fundamentals: PO management, invoice reconciliation, cost analysis
• Analytical mindset — proficient in Excel/data tools for variance analysis and reporting
• Comfortable working in a fast-paced startup environment with ambiguity

Preferred Qualifications

• Experience with Tier-1 EMS providers
• Familiarity with AI/ML tools for supply chain automation
• Background in server, networking, or AI accelerator hardware
• APICS or equivalent supply chain certification

What Success Looks Like

• Within 30 days: Fully onboarded on E2E supply chain; independently running supply planning meetings. Plug in to NetSuite ERP to identify gaps in current process
• Within 60 days: Owning variance analysis cycle end-to-end; driving 3PL performance improvements
• Within 90 days: Operating autonomously across all responsibilities; proactively surfacing cost drivers and supply risks

Role: GenAI Creative Director 
Location: Remote working until further notice 

A little bit about the role: 

Awareness and adoption of GenAI technology has transformed advertising, creating entirely new opportunities, and challenges for creative teams. We’re looking for a GenAI Creative Director to lead a team of GenAI Art Directors and Creators. You will be trained on our AI platform, Pencil, and will be using Pencil along with a full range of other AI tools to ensure you and the team deliver high-performing, innovative ads. Looking for someone who has global beauty brand exposure.

You’ll be the go-to leader for creative problem-solving, guiding your team to push the boundaries of GenAI’s potential, overcoming current limitations, and constantly evolving our creative approach as the technology advances. 

We need a multi-skilled CD who will direct, inspire, and uplift creative talent at every level, while driving a culture of innovation, positivity, and excellence in GenAI-powered advertising for Brandtech+. 

What you'll be doing: 

• Lead GenAI-Driven creative excellence. 

• Set the standard for quality and originality in GenAI-powered advertising, personally guiding the creative process from brief to delivery. 

• Oversee the end-to-end creation of GenAI content - providing direction on concept, copy, design, image/video generation, and final assembly - ensuring all work meets the highest creative and client standards. 

• Foster a culture of experimentation and learning, keeping the team informed and inspired by emerging GenAI trends and best practices. 

Inspire, Mentor, and Develop Teams 

• Lead, support, and elevate a team of GenAI Art Directors and Creators by offering mentorship and technical insight. 

• Champion knowledge sharing, facilitate regular reviews, and drive growth at every level, ensuring a positive, collaborative culture. 

• Conduct ongoing evaluations to identify development needs, boost staff morale, and enhance creative capabilities across the team. 

Client Partnership & Business Impact 

• Collaborate with Account teams to interpret client briefs, present GenAI-driven solutions, and manage expectations, educating stakeholders on GenAI’s potential and current limitations. 

• Showcase BRANDTECH+ expertise through clear process transparency and successful case presentations to clients and the wider business. 

• Contribute to business growth by sharing GenAI’s creative potential with clients and identifying opportunities for expanded engagement. 

Shape Workflow & Brand Integrity 

• Work closely with resourcing teams to allocate resources efficiently, ensuring the right expertise is applied to each project and deadlines are met. 

• Uphold client brand standards across all creative output, acting as a vigilant brand guardian and maintaining consistency at every touchpoint. 

Drive Continuous Innovation 

• Where needed, collaborate with Product and Training teams to explore, pilot, and refine new GenAI tools, workflows, and features. 

• Provide actionable feedback, champion responsible GenAI deployment, and support the roll-out of new techniques and innovations across the team and business. 

What you'll need: 

• Experience working with Global Beauty or personal care brand.
• Be highly creative with a strong background in traditional (non AI) advertising.  
• Track record of delivering real-world digital advertising. 
• Proven expertise and hands-on experience with GenAI tools (e.g., ChatGPT, Midjourney, Adobe Firefly etc). 
• Deep knowledge of GenAI techniques: prompting, model selection, multi-stage workflow integration, and creative fine-tuning. 
• A critical eye for detail - able to analyse GenAI-generated outputs, quickly spot subtle errors or inconsistencies, and correct them via prompt refinement or additional editing tools to achieve polished results. 
• Strong judgment in evaluating briefs and strategically identifying where and how GenAI can be integrated into the creative workflow for maximum efficiency and impact. 
• Passion for AI and new technology 
• Proficiency in Adobe Creative Cloud and related creative software. 
• Outstanding leadership and team-management skills; ability to motivate, influence, and develop multidisciplinary teams. 
• Prior agency experience preferred; comfortable directing complex, cross-functional creative projects. 
• Excellent written and spoken English, with public speaking, presentation, and client-facing communication abilities. 
• Collaborative, solution-oriented mindset with a positive attitude towards GenAI’s creative potential. 
• Strong commercial acumen; able to balance creative ambition with business objectives. 
• Up-to-date understanding of the ethical and legal implications of GenAI in advertising to ensure responsible usage and outputs. 
• Willingness to be hands-on and detail-oriented while also operating at a strategic level. 
• Competency in Microsoft Office and other business tools. 

Req ID - 17022

#BTG+ #LI-PG1

Position Overview

We are looking for a highly detail-oriented and technically strong Senior Master Annotator to define, maintain, and continuously improve annotation standards for robotic datasets. Various type of data sets can be generated which needs to be annotated and quality checked before they are put in production 

This role will act as the gold standard authority for labeling tasks, own Inter-Annotator Agreement (IAA) measurement, train and calibrate annotators, and ensure that annotation quality meets the high standards required for robotics model training.

The ideal candidate understands image, video, 3D and audio annotation, quality metrics, and how annotation accuracy impacts model performance.

Responsibilities

• Define and maintain gold-standard annotations and benchmark (“gold set”) datasets for new and existing tasks
• Establish clear acceptance criteria, tolerance thresholds, and task-specific quality standards (e.g., frame-level tolerances)
• Develop, document, version-control, and continuously refine annotation guidelines and SOPs based on disagreement patterns and quality findings
• Design and implement Inter-Annotator Agreement (IAA) frameworks (e.g., Cohen’s/Fleiss’ kappa, tolerance-based agreement models) and produce regular quality reports
• Analyze disagreement trends, identify root causes, and recommend data-driven process improvements
• Lead onboarding and ongoing training for annotators, including structured calibration sessions
• Build and maintain edge-case libraries and example banks to improve annotation consistency
• Provide targeted feedback and retraining to improve annotator performance and alignment with gold standards
• Conduct precision-based QC audits according to task requirements and validate pilot batches prior to production scaling
• Review escalated edge cases and partner with QA and Operations teams to optimize sampling strategies and quality processes

Preferred Qualifications

• 4–7+ years of experience in data annotation, quality control, or video labeling environments
• Strong expertise in temporal video annotation; experience with robotics, computer vision, or autonomous systems datasets preferred
• Deep understanding of Inter-Annotator Agreement methodologies (e.g., Cohen’s/Fleiss’ kappa), quality metrics, sampling strategies, and gold set creation
• Experience mentoring, training, or guiding annotators to improve accuracy and consistency
• Strong analytical skills with proficiency in Excel or Google Sheets (Python preferred but not required)
• Ability to translate ambiguous SOPs into precise, actionable annotation guidelines
• Exceptional attention to detail and sound judgment in ambiguous visual tasks
• Data-driven, process-oriented mindset with strong ownership and accountability
• Excellent written and verbal communication skills

• API & Payment Flow Testing
  • Validate end-to-end payment workflows including authorization, capture, refund, void, and recurring billing.
  • Perform API testing for PayArc integrations using tools like Postman / REST clients.
  • Verify tokenization flows and ensure secure handling of payment data.
  • Test routing logic (new vs existing payment processors).
• Test Automation & Quality Engineering
  • Extend and maintain automated test suites for payment workflows and APIs.
  • Build API automation frameworks (using JavaScript, Java, or Python).
  • Integrate automated tests into CI/CD pipelines for continuous validation.
  • Ensure strong regression coverage for all payment scenarios.
• Functional & Edge Case Validation
  • Test success, failure, and edge-case scenarios (timeouts, retries, duplicate transactions).
  • Validate idempotency and error handling mechanisms.
  • Perform exploratory and manual testing for complex workflows.
• Data Validation & Reconciliation
  • Validate transaction data across APIs and databases.
  • Ensure accuracy in audit logs, payment records, and reconciliation flows.
  • Write and execute SQL queries for backend validation.
• Performance & Reliability Testing
• • Conduct basic load and performance testing for payment APIs.
  • Validate system behaviour  under high transaction volume.
  • Monitor and report latency, failure rates, and retries.
• Production Rollout & Monitoring
  • Support production deployment validation and pilot rollout.
  • Monitor transaction success rates and error logs post-release.
  • Collaborate on issue triaging and quick resolution.

• 5+ years of QA experience with strong focus on API and backend testing.
• Hands-on experience with API testing tools (Postman, REST Assured, etc.).
• Good to have experience with Playwright
• Experience in test automation using JavaScript, Java, or Python.
• Strong understanding of payment systems / payment gateways (highly preferred).
• Experience with SQL and database validation.
• Knowledge of CI/CD pipelines and automation integration.
• Understanding of HTTP protocols, REST APIs, and JSON.
• Familiarity with error handling, retries, and distributed system behaviors.
• Strong analytical, debugging, and problem-solving skills.

• Experience with Stripe, PayArc, or similar payment gateways.
• Experience with performance testing tools (JMeter, k6, etc.).
• Knowledge of PCI compliance basics and secure payment flows.
• Exposure to Agile/Scrum methodologies.

Location: Remote - India 

Role Description: 

We are seeking a Staff Engineer to join our Identity and Access Management (IAM) team as a hands-on Individual Contributor with strong Technical Guidance and Mentorship. This role focuses on designing and implementing secure, scalable AuthN/AuthZ solutions for both Workforce IAM and Customer Identity & Access Management (CIAM). The ideal candidate will have a security-first mindset, deep IAM expertise, and the ability to collaborate across teams to deliver compliant, high-performing identity services. This role reports to Director, Software Development.

What you’ll do: 

• Design & Architecture: 
  • Architect, implement and maintain authentication (AuthN) and authorization (AuthZ) systems for enterprise and customer-facing applications. 
  • Build, test, and deploy identity solutions at global scale 
  • Define IAM standards and best practices for CIAM and workforce identity systems. 
• Security & Compliance: 
  • Champion Zero Trust principles and ensure IAM solutions meet PCI-DSS, SOC 2, and other compliance requirements. 
  • Embed security controls and audit capabilities into identity workflows. 
• Technical Guidance and Mentorship: 
  • Act as a senior Individual Contributor driving technical decisions and mentoring engineers. 
  • Influence IAM roadmap and strategy across multiple teams. 
• Integration & Automation: 
  • Implement SSO, MFA, and federation using OAuth2, OIDC, SAML, SCIM. 
  • Automate identity lifecycle management with IaC tools (Terraform) and CI/CD pipelines. 
• Cross-Functional Collaboration: 
  • Partner with Product, Security, and Platform teams to manage interdependencies and deliver seamless identity experiences. 

What you’ll bring to the table:

• Experience: 
  • 10+ years in software engineering, with 4+ years in IAM systems and AuthN/AuthZ design. 
  • Proven experience in CIAM and enterprise IAM applications. 
• Technical Skills: 
  • Expertise in IAM protocols (OAuth2, OIDC, SAML, SCIM) and directory services (LDAP/AD). 
  • Familiarity with compliance frameworks (PCI, SOC 2, ISO 27001) and security best practices. 
  • Proficiency in C# as a programming language and IaC tools (Terraform). 
• Soft Skills: 
  • Strong communication and collaboration skills. 
  • Ability to lead technically without direct people management. 
• Preferred Skills: 
  • Experience with Okta, Auth0, Azure AD 
  • Knowledge of identity governance (IGA) and privileged access management (PAM). 
  • Exposure to cloud IAM (AWS, Azure, GCP) and Zero Trust architectures. 

Perks & Benefits:

• Medical, Term & Accidental Insurance
• All Purpose Leave (casual & sick time): 12 days
• Earned Leave: 15 days
• Public Holiday: 12 days
• Generous Maternity & Paternity Leave
• Quarterly Wellness Day
• Work From Home Allowance
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

#LI-VA1

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market. 

The mission of the International APAC team is to delight our global customers with the wide variety of Toast products. This is a relatively new team and an opportunity to help lead Toast on its journey of international expansion. As a Staff Software Engineer on the International team you will be focused on building products with a Global first mindset, working  closely with UX/PM and customers to deliver the most value that fits our customers market and culture. 

About this roll* (Responsibilities) 

• Build new products and Evolve Toast’s existing products suite to meet global market needs
• Be part of a team working collaboratively with UX, PM and other engineers building applications using modern web technologies 
• Work closely with pilot customers to ensure successful delivery and operation 
• Collaborate with teams across Toast, such as R&D, customer support and new customer onboarding
• Lead projects from discovery and development to roll out
• Mentor and coach other team members
• Promote technical excellence 
• Guiding project direction, making technical decisions, and providing technical expertise to the team
• Performing thorough code reviews to maintain quality standards and identify potential issues
• Assessing project scope, estimation and impact analysis

Do you have the right ingredients*? (Requirements)

• High proficiency  in Java or Kotlin (experience of 10-14 years in reputed product / relevant domain company)
• Experience  of API principals e.g REST
• Enjoys building well-engineered, usable and accessible systems
• Passionate about making users happy and seeing people use your product in the wild
• Ability to embrace an agile mindset focused on delivering usable software
• Adaptable to work in changing environments

Special Sauce* (Nice to Haves)

• Full Stack experience
• Experience with localisation and internationalization frameworks
• Experience in Hotel or Restaurant business domain
• Exposure to payments and integrations

What we use to make our dish (Our Tech Stack)

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgreSQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Purpose

A marketing-first creative technologist who can build, pilot, and scale future-facing content and experience solutions for Unilever.
The role focuses on solving brand and category problems through the intelligent application of technology and platform innovation—across content, commerce, communities, and online/offline consumer experiences.

Please note: AI is an important tool in the toolkit, but not the centre of gravity. The role is about choosing the right tech for the right marketing problem, whether that is automation, AR/VR, GenAI, data-led personalisation, platform-native tools, or emerging media formats.Core Responsibilities

1. Translate Marketing Problems into Tech-Enabled Solutions

• Reframe brand, category, and business challenges through a tech + platform innovation lens
• Identify where technology can unlock scale, speed, personalisation, participation, or measurability
• Act as the bridge between strategy, creativity, and execution

1. Build Content & Experience Engines

• Design and deploy tech-enabled content systems (not just one-off ideas)
• Enable both tactical campaigns and longer-term platforms/IPs
• Solutions may span:
• Content creation & optimisation
• Community participation
• Commerce & shoppability
• Offline + online integrations, specific to mobile-tech 

Work closely with:

• Content & business teams to embed tech into ideas and narratives
• Media and trading teams to evaluate platform efficacy and tech overlays
• Platforms, publishers, and creators to unlock bespoke solution

Preferred Skills & Capabilities

• Broad understanding of marketing technology and platform ecosystems
• Hands-on exposure to creative tech workflows translating to consumer journeys, and rapid tooling and prototyping (as part of a wider skillset)
• Strong ability to connect brand strategy to tech capabilities, with demonstrable business or marketing outcomes
• Comfortable working across creative, content, media, and tech stakeholders
• Clear communicator who can simplify tech for non-tech audiences

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell® Fusion, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

CMT is seeking a senior level Cloud Software Engineer to produce scalable software solutions to reliably collect and manage data from sensors on smartphones and connected devices in vehicles. In this role, you will design architecture, build front end applications, and build features and applications that meet the needs of our customers. If you’re interested in using your skills to make the world's roads and drivers safer, we’d like to meet you.

CMT is looking for a collaborative, customer-committed, and creative Senior Software Engineer, Full Stack who wants to join us in making roads safer by making drivers better!

Responsibilities:

• Solve complex problems and transform them into business solutions in collaboration with team members
•  Analyze and translate business and functional specifications and change requests into technical specifications suitable for implementation
• Able to independently transform complex technical requirements into smaller implementable pieces; able to implement performant software solutions that are maintainable, scalable, reliable and testable
• Participate in code and design reviews
• Train and guide junior developers on proper software development procedures and methods
• Follow company defined development and operational standards and processes
• Provide on-call support during business critical emergency scenarios.
• Support and troubleshoot production issues as needed
• Complete any additional tasks as they arise

Qualifications:

• Bachelor’s degree or equivalent years of experience and/or certification in Computer Science or related field
• 4+ years of relevant experience in web application development and programming
• Knowledge of Django or a similar middleware is a must
• Should be Hands on and passionate to code and familiar with using AI tools like co-pilot and cursor
• Top-notch programming skills and knowledge of modern HTML/CSS, jQuery
• Proficiency with Python and ReactJS
• Proficient and SQL and Postgres Database knowledge is an added advantage
• Strong experience throughout the stack web applications, API and database
• Knowledge of, and ability to use, relational database systems
• Good understanding of how web applications work
• Proven ability to deliver results
• An analytical mindset
•  Ability to commute to our CMT, Chennai office 3 days per week

Compensation and Benefits:

• Fair and competitive salary based on skills and experience
• Equity may be awarded in the form of Restricted Stock Units (RSUs)
• Medical Benefits (Health insurance, Personal accident insurance, Group term life insurance), gratuity, parental leave, sick leave and public holidays
• Employees are eligible for flexible allowances which includes Leave Travel Assistance, Telephone/Mobile Expenses, Professional development expenses, Meals Coupon, Vehicle Reimbursement
• Flexible scheduling and work from home policy depending on role and responsibilities

Additional Perks:

• Feel great working to improve road safety around the world!
• Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
• Extensive education and employee assistance programs
• CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.

About the Role

We are looking for a strategic and entrepreneurial person to help drive WIN’s next phase of aggressive growth in the U.S. residential services market and support the company’s emerging strategic initiatives in India.

This role is ideal for a top-tier or competitive candidate who combines analytical rigor with creativity and is excited by the opportunity to shape cross-market growth, strengthen partnerships, and help scale technology-led innovation. You will work directly with senior leadership and cross-functional teams to translate ideas into measurable business outcomes across strategy, operations, and new ventures.

What You’ll Do

• Identify and evaluate new growth opportunities in U.S. and emerging markets using data-driven insights.

• Develop business cases and go-to-market frameworks for new products, services, and partnerships.

• Collaborate with Product, Technology, Marketing, and Operations teams to implement strategic initiatives and measure impact.

• Lead pilot projects, assess outcomes, and recommend scale-up strategies.

• Support cross-functional alignment on key growth priorities and report progress to senior leadership.

• Contribute to building scalable models that leverage WIN’s proprietary technology and AI-driven platforms.

Who You Are

• Minimum 4 years of total professional experience, including 2–3 years in business/product strategy, growth, or partnerships roles.

• MBA from a top tier or a competitive business school in India is a plus.

• Strong analytical, problem-solving, and financial modelling skills.

• Experience with or exposure to U.S. or global markets preferred.

• Adept at working cross-functionally to drive clarity and execution in complex, fast-moving environments.

• Highly collaborative, intellectually curious, and outcome-focused.

About WIN

WIN is the #1 ranked inspection services company in the United States. Backed by three decades of excellence, we’re on a mission to build a global brand by transforming the $250+ billion U.S. residential services market through AI-driven innovation, exceptional customer experience, and operational excellence. Combining the stability of an established leader with the energy of a fast-growing organization, WIN offers driven, like-minded professionals a unique opportunity for meaningful personal and professional growth.

Why WIN

• Drive aggressive growth for the #1 home inspection brand in the U.S.

• Shape cross-market strategy, helping WIN tap into the incredible potential of the Indian market.

• Work directly with global leadership on high-impact, technology-led initiatives.

• Be part of a company investing significantly in proprietary tech and AI platforms that are redefining customer experience and operational excellence.

• Competitive compensation and significant career growth opportunities within a global leadership environment.

Job Title: SPO Offshore Team Lead 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: SPO Offshore Team Lead 

Exp-10-18 years

Location: Bangalore

Key skills and expertise:

About the Role

We are looking for a strategic and entrepreneurial person to help drive WIN’s next phase of aggressive growth in the U.S. residential services market and support the company’s emerging strategic initiatives in India.

This role is ideal for a top-tier or competitive MBA graduate who combines analytical rigor with creativity and is excited by the opportunity to shape cross-market growth, strengthen partnerships, and help scale technology-led innovation. You will work directly with senior leadership and cross-functional teams to translate ideas into measurable business outcomes across strategy, operations, and new ventures.

What You’ll Do

• Identify and evaluate new growth opportunities in U.S. and emerging markets using data-driven insights.

• Develop business cases and go-to-market frameworks for new products, services, and partnerships.

• Collaborate with Product, Technology, Marketing, and Operations teams to implement strategic initiatives and measure impact.

• Lead pilot projects, assess outcomes, and recommend scale-up strategies.

• Support cross-functional alignment on key growth priorities and report progress to senior leadership.

• Contribute to building scalable models that leverage WIN’s proprietary technology and AI-driven platforms.

Who You Are

• MBA from a top tier or a competitive business school in India.

• Minimum 4 years of total professional experience, including 2–3 years post-MBA in strategy, consulting, growth, or partnerships roles.

• Strong analytical, problem-solving, and financial modeling skills.

• Experience with or exposure to U.S. or global markets preferred.

• Adept at working cross-functionally to drive clarity and execution in complex, fast-moving environments.

• Highly collaborative, intellectually curious, and outcome-focused.

About WIN

WIN is the #1 ranked inspection services company in the United States. Backed by three decades of excellence, we’re on a mission to build a global brand by transforming the $250+ billion U.S. residential services market through AI-driven innovation, exceptional customer experience, and operational excellence. Combining the stability of an established leader with the energy of a fast-growing organization, WIN offers driven, like-minded professionals a unique opportunity for meaningful personal and professional growth.

Why WIN

• Drive aggressive growth for the #1 home inspection brand in the U.S.

• Shape cross-market strategy, helping WIN tap into the incredible potential of the Indian market.

• Work directly with global leadership on high-impact, technology-led initiatives.

• Be part of a company investing significantly in proprietary tech and AI platforms that are redefining customer experience and operational excellence.

• Competitive compensation and significant career growth opportunities within a global leadership environment.

About the Role

We are looking for a strategic and entrepreneurial leader to help drive WIN’s next phase of aggressive growth in the U.S. residential services market and support the company’s emerging strategic initiatives in India.

This role is ideal for a top-tier or competitive MBA graduate who combines analytical rigor with creativity and is excited by the opportunity to shape cross-market growth, strengthen partnerships, and help scale technology-led innovation. You will work directly with senior leadership and cross-functional teams to translate ideas into measurable business outcomes across strategy, operations, and new ventures.

What You’ll Do

• Identify and evaluate new growth opportunities in U.S. and emerging markets using data-driven insights.

• Develop business cases and go-to-market frameworks for new products, services, and partnerships.

• Collaborate with Product, Technology, Marketing, and Operations teams to implement strategic initiatives and measure impact.

• Lead pilot projects, assess outcomes, and recommend scale-up strategies.

• Support cross-functional alignment on key growth priorities and report progress to senior leadership.

• Contribute to building scalable models that leverage WIN’s proprietary technology and AI-driven platforms.

Who You Are

• MBA from a top tier or a competitive business school in India.

• Minimum 5 years of total professional experience, including 2–3 years post-MBA in strategy, consulting, growth, or partnerships roles.

• Strong analytical, problem-solving, and financial modeling skills.

• Experience with or exposure to U.S. or global markets preferred.

• Adept at working cross-functionally to drive clarity and execution in complex, fast-moving environments.

• Highly collaborative, intellectually curious, and outcome-focused.

About WIN

WIN is the #1 ranked inspection services company in the United States. Backed by three decades of excellence, we’re on a mission to build a global brand by transforming the $250+ billion U.S. residential services market through AI-driven innovation, exceptional customer experience, and operational excellence. Combining the stability of an established leader with the energy of a fast-growing organization, WIN offers driven, like-minded professionals a unique opportunity for meaningful personal and professional growth.

Why WIN

• Drive aggressive growth for the #1 home inspection brand in the U.S.

• Shape cross-market strategy, helping WIN tap into the incredible potential of the Indian market.

• Work directly with global leadership on high-impact, technology-led initiatives.

• Be part of a company investing significantly in proprietary tech and AI platforms that are redefining customer experience and operational excellence.

• Competitive compensation and significant career growth opportunities within a global leadership environment.