Department: Banking & Settlements

Reporting to: VP Settlements

Role Purpose

We’re seeking an experienced Payments Transformation Manager – AI & Automation who will play a key role in optimizing Boku’s operational framework across digital wallets, local payment methods, and carrier billing. You’ll work closely with Commercial, Finance, Tax, Product, and Engineering teams to understand the end-to-end payment setup, identify operational gaps, and drive automation or eliminate obsolete processes — ensuring Boku’s operations remain efficient, compliant, and scalable.

Key Responsibilities

• Lead Payment Operations Transformation: Own and drive transformation initiatives across Payment Operations, focusing on process redesign, automation, and AI-led optimization to improve scalability, efficiency, and control.
• Design and Implement Automation Solutions: Take a hands-on approach in identifying manual workflows and building solutions using automation tools, AI platforms, macros (e.g., Excel/VBA), and low-code/no-code technologies to eliminate inefficiencies and reduce operational overhead.
• Act as a Strategic Transformation Partner: Represent Payment Operations in cross-functional initiatives (Product, Engineering, Commercial, Finance), ensuring new implementations (networks, partners, merchants) are designed with scalable, automated, and future-ready operational models.
• Embed Scalable Operational Design: Ensure all new payment integrations and launches are operationally robust, minimizing manual intervention and enabling long-term scalability from day one.
• Leverage Data, Tooling, and AI for Continuous Improvement: Use data analysis, scripting, and AI-driven insights to proactively optimize transaction flows, reconciliation processes, exception handling, and reporting.
• Maintain Deep Payment Operations Expertise: Bring strong domain knowledge across digital wallets, local payment methods, and carrier billing to inform both transformation initiatives and operational decisions.
• Collaborate Cross-Functionally for End-to-End Optimization: Partner with Commercial, Finance, Tax, Product, and Engineering teams to improve settlement flows, reconciliation accuracy, cash flow management, and operational efficiency.
• Own Operational Processes and Outcomes: Oversee key processes including transaction processing, settlements, reconciliations, chargebacks, and exception management, ensuring stability while driving continuous improvement.
• Manage and Evolve Partner Operations: Build and maintain relationships with payment service providers, digital wallet partners, MNOs, and acquirers, while evolving operational processes in line with partner capabilities and business growth.
• Ensure Compliance and Operational Controls: Maintain adherence to regulatory and internal requirements (AML, PSD2, local regulations) while embedding controls into automated and transformed processes.
• Define and Track Performance Metrics: Establish and monitor KPIs (e.g., transaction success rates, reconciliation accuracy, settlement timeliness), using insights to drive measurable transformation outcomes.

Key Skills and Competencies

• Experience of at least 8-12 years in payment operations, treasury, or transaction management — ideally in fintech, digital payments, or telecom billing.
• Experience in using AI tools to transform and automate processes
• Strong understanding of digital wallets, local payment methods, and carrier billing ecosystems.
• Knowledge of cross-border payments, FX flows, and multi-currency settlements.
• Skilled in payment gateway operations, reconciliations, and ERP/ledger tools.
• Excellent problem-solving, analytical, and process improvement abilities.
• Proven ability to work cross-functionally with Commercial, Finance, and Tax teams.
• Strong stakeholder management and communication skills.
• Experience leading or mentoring teams in fast-paced environments.

Qualifications

• MBA preferred, particularly for candidates with experience applying structured business and operations frameworks in fintech or payments environments.
• AI-related certifications (e.g., machine learning, data science, AI product, or automation platforms) are preferred.

Role Summary 

We’re hiring a Growth Product Manager (GPM) to help build and scale our product-led growth capabilities across our subscription products, as we evolve towards a more structured and scalable growth engine. You’ll play a key role in improving conversion from signup to first value and long-term retention. You will own a key area of the customer lifecycle and its associated KPIs, driving the strategy, roadmap, and execution of growth initiatives across acquisition, activation, retention, or expansion.  This is a hands-on role focused on running experiments, improving onboarding and shipping growth features to increase conversion, engagement, and revenue.  You will also help establish funnel metrics, support the development of our growth strategy, and bring more structure and speed to how we execute growth. Working closely with Core Product Management, Commercial, Product Marketing, and Data Product Management you’ll contribute to building a more systematic, data-driven approach to growth and delivering measurable business impact. 

Key Responsibilities 

Own and drive growth across the funnel 

• Own a key stage of the customer lifecycle (acquisition, activation, retention, or expansion) and its associated KPIs
• Identify and prioritize the highest-impact opportunities to improve conversion, retention, and revenue
• Define and track key growth metrics across the funnel (e.g., activation, retention, NRR), working with data teams to generate insights, evaluate experiments, and guide decisions 

Run experiments and optimize user journeys 

• Design, run, and analyze experiments to improve onboarding, activation, engagement, and expansion
• Ship product changes and growth features based on experiment results and customer insights
• Continuously iterate on user journeys to improve time-to-value, conversion, and long-term retention 

Improve acquisition, conversion, and expansion

• Own and optimize the end-to-end acquisition funnel, partnering with commercial teams to improve conversion across sales-led journeys from lead to activation 
• Increase lead quality, conversion rates, and speed through the funnel
• Identify and execute upsell, cross-sell, and product adoption opportunities to drive revenue growth 

 Collaborate to deliver growth impact

• Own and drive growth initiatives end-to-end, partnering with Core Product, Data Product, Commercial, Product Marketing and Marketing 
• Use data and customer insights (e.g., interviews, surveys, behavioural data) to identify growth opportunities and inform product decisions
• Help establish scalable experimentation practices and improve how we use data to drive growth decisions 

Key Skills and Competencies 

• 3-5 years of experience in growth product management or a similar role, with a focus on B2B markets
• Strong knowledge of growth frameworks (AARRR, North Star Metric)
• Experience with experimentation and A/B testing
• Ability to prioritize using RICE/ICE methodologies
• Proven skills in funnel analysis and conversion optimization
• Customer-centric approach using frameworks like JTBD
• Proven track record of driving measurable growth in SaaS or enterprise product environments
• Strong understanding of B2B growth dynamics, including lifecycle management and sales funnel optimization
• Data-driven mindset, with proficiency in analytics tools and CRM platforms
• Technical fluency, including experience working with APIs and technical documentation
• Strong cross-functional collaboration skills, with the ability to work closely with internal stakeholder teams to deliver growth-focused product features
• Excellent communication and stakeholder management, with a proven ability to align teams around shared goals
• Strategic thinking combined with hands-on execution, able to move from insight to impact quickly
• Fluency in Mandarin (spoken and written) is required.

Preferred Qualifications 

• Experience working in SaaS, enterprise, or mid-market B2B environments.
• Familiarity with growth frameworks such as Product-Led Growth (PLG) and Customer Success-Led Growth.
• Knowledge of financial metrics like ARR, MRR, and LTV/CAC ratios. 

Department - Product Management 

Reports to - Group Product Manager, Payments Marketing 

Role Purpose

The Product Manager (PM) will be responsible for the design, development, and delivery of Boku’s In-App Storefront and Marketing products. In-app marketing creates a new direct-to-consumer channel for merchants by enabling them to engage users through storefronts, offers, and promotions embedded within payment partner mobile applications. This unlocks a powerful way for merchants to drive incremental sales, strengthen brand presence, and reach consumers directly inside the digital ecosystems they use every day.

The PM will play a key role in bringing this product line to market by translating strategy into execution. They will work closely with engineering, delivery, and commercial teams to define requirements, manage the backlog, and oversee timely product releases. By ensuring the delivery of high-quality SDKs, APIs, and integrations, the PM will enable wallet and app partners to support merchants in reaching consumers effectively, while contributing to Boku’s growth through new revenue-generating opportunities.

Key Responsibilities

1. Product leadership:
• Lead the day-to-day product lifecycle by defining scope, capturing requirements, and driving initial product releases.
• Ensure execution is aligned with the overarching strategy of the In-App Storefront product line as set by the Product Lead, with a focus on validating product-market fit and enabling early adoption.
2. Technical product management:
• Collaborate with Engineering to design and validate technical solutions, including authentication models, SDK flows, and merchant integration requirements, ensuring scalability, security, and reliability.
3. Cross-functional collaboration:
• Partner with Engineering, Delivery, Commercial, and Partner teams to ensure smooth technical implementation of SDKs, APIs, and integrations that enable merchants and wallet partners to embed storefront and marketing capabilities.
4. Execution alignment and stakeholder communication:
• Manage priorities, track progress against deliverables, and communicate updates to stakeholders across the business, escalating risks and dependencies to the Product Lead as needed.
5. Data-driven decision making:
• Establish success metrics and measurement frameworks for pilot launches.
• Use data from early experiments and partner integrations to validate assumptions, guide iteration, and identify areas for improvement.
6. Market analysis and positioning:
• Stay close to industry trends, wallet ecosystems, and merchant needs to identify the most viable opportunities for adoption.
• Gather insights from competitors and adjacent offerings to refine product positioning and inform go-to-market priorities.
7. Platform integration foundations:
• Partner with Engineering to develop APIs, SDKs, and integration features that make onboarding early partners straightforward.
• Prioritize flexibility and adaptability to support a variety of partner use cases, with scalability considerations built into the design for future growth.
8. Stakeholder communication:
• Act as a key liaison between product teams and leadership, ensuring transparency and alignment on priorities.
• Present roadmaps, updates, and outcomes to stakeholders, gathering feedback and adjusting plans as needed.

Measures of Success

1. Adoption & Growth: Successful onboarding and adoption of In-App Storefront products by early wallet and merchant partners. Measurable increases in usage and engagement through pilot programs and initial market launches.
2. Customer & Partner Success: High levels of satisfaction from partners, measured by smooth integrations, feedback from pilots, and early indicators of product adoption and retention.
3. Product Delivery & Performance: Timely delivery of MVP and subsequent releases, with well-documented APIs/SDKs, minimal technical issues, and strong collaboration with Engineering to ensure stability and reliability.
4. Innovation & Development: Iterative delivery of new features and enhancements based on pilot learnings and partner feedback. Demonstrated ability to balance innovation with execution discipline.
5. Market Validation: Evidence of product-market fit demonstrated through merchant demand, early commercial wins, and validation against emerging market offerings.
6. Foundations for Scale: Development of a flexible and integration-ready platform that can evolve to support future growth across multiple partners and markets.

Key Skills and Competencies

Experience:

• 3+ years of product management experience, ideally in B2B, fintech, or mobile application ecosystems.
• Demonstrated success in delivering new products from concept through MVP and pilot launch.
• Experience working directly with engineering teams to deliver APIs, SDKs, and customer-facing integrations.

Skills:

• Strong understanding of product management principles, with a focus on execution, backlog management, and delivering technical products to market.
• Familiarity with front-end and mobile app development processes, including user flows, UX considerations, and partner integration requirements.
• Ability to define and manage technical requirements for APIs, SDKs, and secure authentication flows.

Technical Proficiency:

• Comfortable discussing architecture and technical tradeoffs with engineers across web and mobile platforms.
• Familiarity with modern web technologies (e.g., JavaScript frameworks, REST/GraphQL APIs) and mobile app development environments (iOS, Android).
• Understanding of cloud-based infrastructure, data security, and integration best practices.
• Hands-on experience with product management and collaboration tools such as Jira, Confluence, and analytics platforms.

Soft Skills:

• Strong communication skills to translate technical details into clear requirements for both engineers and non-technical stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple priorities across cross-functional teams.
• Problem-solving mindset with the ability to learn quickly and adapt in a fast-moving, early-stage product environment.

Collaborative approach with a customer-first perspective, ensuring solutions meet real partner and merchant needs.

Preferred Qualifications:

• Experience working on SDKs, developer tools, or integration-heavy products.
• Exposure to fintech, wallet ecosystems, or in-app commerce/marketing solutions.
• Familiarity with Agile and Lean product development methodologies, including iterative releases and test-and-learn approaches.
• Basic understanding of B2B SaaS metrics such as adoption, retention, and engagement.

If you are a hands-on product manager with a passion for building new products, working closely with engineering teams, and delivering solutions that create value for merchants and partners, we encourage you to apply.

Role Purpose

As a Senior Backend Software Engineer (Fixed Term Contract) within Boku’s Engineering organisation, you will be one of a small group of engineers delivering new products as part of Boku’s Innovation department. A new suite of products being built from the ground up. This is a greenfield development engagement: the work is scoped to designing and building new software, not maintaining or extending existing production services. You will work in a small, high-autonomy team with a clear remit and a defined delivery horizon, reporting to the Head of Product and Engineering.

Key Responsibilities

Backend Engineering

• Design and build production-grade services using Java and Spring Boot, targeting high throughput, low latency, and high availability (99.99%+).
• Implement and evolve RESTful/gRPC/MCP and event-driven APIs supporting payment initiation, callback handling, reconciliation, and settlement flows.
• Build for fault tolerance and resilience: circuit breakers, retry logic, idempotency, and graceful degradation under load. Maximum observability and telemetry at the core of the build to ensure easy support.
• Optimise service performance through profiling, load testing, and careful data access layer design (SQL and NoSQL).
• Collaborating with colleagues and off-shore development teams providing code-reviews and guidance as necessary to team members and development studios.

Payment Systems

• Build the core components of Payout, Card Processing and FX systems from scratch, including a payout processing engine, AI agent treasury orchestration layer, and cash forecasting service. This work is entirely new development and there is no existing codebase to maintain or inherit.
• Contribute to PCI DSS compliant system design and implementation, including sensitive data handling, audit logging, and access control.

Frontend Contribution

• Contribute React-based frontend components for internal tooling, operational dashboards, and merchant-facing interfaces where required.
• Work with Product and Design to deliver functional, well-tested UI features that meet Boku's quality bar.

FX & Treasury Integration (Desirable)

• Support integration with FX data sources including Bloomberg feeds, for use in real-time rate pricing, settlement FX, and treasury risk tooling.
• Contribute to cash position and FX exposure monitoring services, working alongside Finance and Treasury stakeholders.

Reliability & Operations

• Instrument projects with observability from day one: structured logging, distributed tracing, metrics, and alerting built as part of the product, not retrofitted. On-call and incident management for existing Boku production services are outside the scope of this contract.
• Instrument services with structured logging, distributed tracing, and metrics; contribute to SLO/SLA definitions and alerting.
• Set up CI/CD pipelines, container build configuration (Docker/EKS), and code quality gating (SonarCloud, SAST) as new infrastructure built to Boku’s engineering standards and handed over as part of the finished product.

Key Skills, Experience and Competencies

Required

• 5+ years of backend engineering experience, with deep expertise in Java and the Spring Boot ecosystem (Spring MVC, Spring Data, Spring Security).
• Demonstrable experience building and operating high-throughput, high-availability distributed payment or financial services systems.
• Strong understanding of payment system architecture: idempotency, exactly-once delivery, reconciliation, and settlement flows.
• Experience with relational databases (PostgreSQL, MySQL) and messaging systems (Kafka, RabbitMQ, or equivalent).
• Familiarity with container-based deployment (Docker, Kubernetes/EKS) and CI/CD pipeline tooling (GitHub Actions or equivalent).
• Experience with PCI DSS compliant system design and secure coding practices.
• Strong communication skills; ability to work effectively with Product, Architecture, and Operations in a globally distributed team.

Preferred

• React frontend development experience sufficient to contribute to internal tooling and dashboards.
• Experience integrating with Bloomberg data feeds (BFIX, B-PIPE, or similar) or other real-time FX data sources.
• Background in FX processing, treasury systems, or multi-currency settlement.
• Experience with financial messaging standards (ISO 20022, SWIFT MT/camt formats).
• Prior work in a payments processor, PSP, or fintech operating across multiple markets.

AI & Agentic Systems

• Practical experience building or integrating LLM-powered features into production services, including prompt engineering, tool/function calling, and structured output handling via APIs such as Anthropic or OpenAI. Familiarity with AWS Bedrock is ideal.
• Experience designing or contributing to agentic workflows: multi-step autonomous processes where models plan, call tools, and act on results — including handling retries, failure modes, and human-in-the-loop checkpoints.
• Familiarity with MCP (Model Context Protocol) or similar tool-use frameworks for connecting AI models to internal APIs, databases, and external services.
• Comfortable using AI-assisted development tooling (e.g. Claude Code, GitHub Copilot, Cursor) as part of day-to-day engineering workflow, and able to reason critically about where AI assistance adds value versus where it requires human judgement.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 5+ years of professional software engineering experience in backend-heavy roles.
• Prior experience in a regulated financial services or payment processing environment strongly preferred.

Why Join Boku?

Impact: Work on payment infrastructure that processes billions of dollars annually, serving some of the world's largest digital commerce platforms across 65 countries.

Focus: A fixed term engagement with a clearly scoped remit, embedded within a high-calibre engineering team operating on greenfield and core platform work.

Culture: A collaborative, inclusive engineering culture that values craft, rigorous thinking, and delivery. Boku is a genuinely global company with deep expertise in local payment markets.

Benefits: Competitive day rate, flexible working arrangements, and Singapore-based team with global stakeholder exposure.

Role Purpose

 The QA Engineer is responsible for ensuring the quality, reliability, and performance of enterprise-level applications, particularly within financial and backend systems. This role involves designing and executing comprehensive testing strategies, developing automation frameworks, and collaborating with cross-functional teams to deliver high-quality software solutions. The individual will act as a quality advocate, providing guidance on QA processes, improving testing efficiency, and ensuring adherence to industry standards and best practices.

Key Responsibilities

• Take ownership of end-to-end QA activities, including requirement analysis, test planning, execution, and reporting.
• Collaborate with Technology Leads, Product Managers, and Business Teams to align testing strategies with business goals.
• Design, develop, and maintain automated test cases, particularly for APIs and backend systems.
• Define and implement test strategies, frameworks, and processes to improve overall testing efficiency and coverage.
• Perform manual and automated testing for enterprise-class, financial, middleware, and backend applications.
• Analyze complex system behaviors and develop detailed test plans to ensure comprehensive validation.
• Execute API testing using tools like Postman and automate using frameworks such as Rest Assured with Java.
• Conduct UI testing and automation (where applicable) using tools like Selenium WebDriver.
• Write and execute SQL queries for data validation and backend verification.
• Debug application issues using server logs and backend diagnostics.
• Coordinate testing activities across application enhancements and technical operations.
• Participate actively in Agile ceremonies such as stand-ups, sprint planning, and retrospectives.
• Track defects, manage test cases, and report issues using tools like JIRA, ALM, TestRail, or X-Ray.
• Communicate project status updates, including risks, progress, KPIs, and quality metrics to stakeholders.

Key Skills, experience and Competencies

• 5–8 years of experience in Quality Assurance and Testing, with at least 2 years of hands-on automation experience.
• Strong expertise in manual testing of enterprise and financial applications, including middleware and backend systems.
• Proficiency in API testing tools such as Postman and SOAP UI.
• Hands-on experience in API automation using Rest Assured with Java.
• Familiarity with UI testing and automation tools like Selenium WebDriver.
• Strong knowledge of SQL for writing and understanding complex queries and stored procedures.
• Experience working with Unix/Linux environments.
• Exposure to backend automation, batch job testing, and log-based debugging.
• Good understanding of Agile methodologies and QA best practices.
• Experience with test management and defect tracking tools (e.g., JIRA, ALM, TestRail, X-Ray).
• Knowledge of AWS or cloud platforms is an added advantage.
• Understanding of financial systems, payment gateways, e-wallets, and related workflows.
• Strong analytical, problem-solving, and ownership mindset.
• Excellent communication and collaboration skills.
• Ability to work independently as well as within a team environment.
• Working knowledge on Agentic AI with Github Co-pilot or relevant such AI tool.

Qualifications (if required)

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Relevant certifications in QA, Automation Testing, or Agile methodologies are a plus.

We are seeking a proactive and detail-oriented Tax Manager (TM) to join us on a 6-months contract, leading the implementation of the Boku Group’s global Transfer Pricing (TP) policies and support compliance with Corporate Criminal Offence (CCO) regulations.

The TM will collaborate with colleagues across Finance, Legal, Treasury, HR, and external advisors to ensure that intercompany transactions are TP compliant, well-documented, and aligned with international standards.

This is a high-impact role with global scope and visibility across the organization.

Key Responsibilities

Transfer Pricing

• Coordinate with external advisors to benchmark intercompany services and prepare TP documentation (Master File and Local File(s))
• Review and update intercompany service agreements in collaboration with Legal
• Draft and maintain an internal TP manual that outlines policy and calculation methodology
• Deliver internal training to key stakeholders on TP policies and procedures
• Collaborate with Finance on TP invoicing, reconciliation of intercompany balances, and other related processes
• Support TP considerations for market expansion and entry into new jurisdictions

Corporate Criminal Offence (CCO)

• Coordinate with external advisors and internal stakeholders to support the implementation of CCO compliance across the Group
• Ensure policies and processes are in place to mitigate CCO-related risks

Key Skills and Competencies

• Solid, hands-on experience with transfer pricing, ideally gained in an in-house role
• Strong understanding of international tax compliance, including preparation of TP documentation and service agreements
• Excellent cross-functional communication and stakeholder management skills
• CCO compliance experience is a plus, but not essential
• Highly organized, self-motivated, and detail-focused with the ability to manage multiple projects

Qualifications

• Tax qualifications (e.g. UK ATT & CTA) desirable
• Accounting qualifications (e.g. ACA or equivalent) desirable

Strategy and Corporate Development Manager

Reporting directly to the Head of Strategy and Corporate Development, this role will be critical to the evolution and execution of Boku’s strategy as it seeks to accelerate revenue growth by diversifying by customer and product.

Scope and responsibilities:

1. Strategy:

• Market intelligence: research on key industry trends and competitor actions relevant to Boku - assessment of implications and recommended actions
• Investment priorities: assisting with assessment of organic investment opportunities against strategic and financial capital allocation framework
• Financial modelling: forecasting ROI on strategic organic / partnership investments
• Assisting the Head of Strategy and Corporate Development with strategic actions and special situations

2. M&A:

• Build and maintain a comprehensive acquisition target set, mapped against strategic objectives, based on desk-top research and networking with intermediaries
• Assessment of opportunities against strategic and financial criteria
• Financial modelling: forecasting target financials; validation of operating; and financial assumptions; valuation
• Assisting with deal due diligence: financial; commercial; legal; and technology
• Assisting with negotiation of transaction terms and documentation
• Assisting with integration planning

Ideal experience profile:

3 to 5 years' experience with training in an investment bank or Big 4 transaction services advisory role, or in-house (with CIMA qualification), plus ideally then some in-house corporate development role experience. Exposure to the payments industry as strong positive but not necessarily essential.

Key skills and attributes:

• Fundamental grasp of corporate finance: forecast modelling; financing; valuation and combination effects
• Strong understanding of due diligence process and pain points: what to look for, ideally with direct experience of DD processes (ideally in the payments sector or financial services more broadly)
• Intellectually curious / critical thinker: understands and takes into account underlying strategic objectives / context when undertaking analysis and considering next steps
• Dynamic: must have energy / tenacity, strong work ethic and initiative and judgment to take ownership of key deliverables
• Strong inter-personal skills: able to work collaboratively and across functions

Department: Commercial – Marketing 
Reports to: VP Marketing 
Location: UK 

The Role 

The Director of Brand & Content owns Boku’s narrative, positioning, and voice in the market, translating that narrative into high‑impact content that supports brand authority, go‑to‑market execution, and account‑level growth. 

This is a senior, hands‑on leadership role for someone who can set strategy and execute, build foundations where limited structure exists, and make clear trade‑offs to keep momentum. The role owns brand and content strategy end to end, spanning positioning, messaging, thought leadership, website, PR, social, events, and editorial governance.  

You will work closely with Sales, Demand, Product, and leadership to ensure content directly supports GTM priorities and demand‑generation motions. 

What You’ll Focus On 

• Build and execute Boku’s content and editorial strategy, aligned to commercial and GTM priorities 

• Define clear narratives and messaging that explain complex products to multiple audiences, with a strong customer focus 

• Take ownership of Boku’s website narrative and optimisation, ensuring clarity, strong SEO fundamentals, and ongoing improvement 

• Ensure content is distributed and amplified effectively across owned channels (website, social, PR) 

• Partner with Demand and Sales to support demand generation and ABM through scalable, programmatic content 

• Work closely with agencies (PR, communications, research) to deliver high‑quality output at pace 

• Use data and insight to prioritise work and measure content performance across channels 

• Define and embed best practices for using AI in content creation and distribution, enabling the marketing team to work faster and smarter 

• Lead Boku’s thought leadership program including the development of proprietary insights and research led campaigns 

What Success Looks Like 

• Clear, consistent messaging across website, campaigns, and GTM activity 

• Content programs that directly support GTM priorities and account-based marketing initiatives 

• A website narrative that clearly explains Boku’s value and supports discovery 

• Content that is actively used by Sales and Demand to support pipeline and buying journeys 

• Strong working relationships with Sales, Demand, and senior stakeholders 

• Events consistently delivered as high impact content and narrative moments, with strong post event amplification 

What We’re Looking For 

• Data led operator who uses insight, performance metrics, and market intelligence to demonstrate measurable contribution to pipeline  

• Senior experience in content, brand, or editorial roles within B2B technology, fintech, or payments 

• Proven ability to build and execute content strategies, not just define them 

• Strong demand‑generation mindset, with experience supporting GTM and ABM through content 

• Confidence owning owned channels (website, social, PR) and measuring performance 

• Solid understanding of SEO, GEO fundamentals and content optimisation 

• Experience working closely with Sales and navigating complex stakeholder environments 

• Demonstrated ability to lead effectively through change, recalibrating priorities and approach as needed while sustaining momentum and team confidence. 

• Pragmatic problem‑solver who can make hard prioritisation decisions 

• Experience managing agencies and direct reports 

This Role is Likely a Good Fit if You 

• Enjoy building content foundations  

• Are equally comfortable setting direction and rolling up your sleeves 

• Care about commercial impact, not just brand output 

• Can influence senior stakeholders and work through change 

This is not a purely brand or strategy‑only role. It requires hands‑on execution, strong stakeholder management, and close partnership with Sales and Demand. 

Role Purpose:

Boku are wanting to hire and experienced Product Manager on either FTC or contract basis to take ownership of key features end to end in the product areas - Treasury Management System (TMS) and Settlement as needed, and deliver the desired outcomes pertaining to the Acquiring and Settlement roadmap, based on agreed KPIs and metrics, by working with business stakeholders, engineering, and the wider business in Boku

Key Responsibilities:

• Formulating roadmaps of features in the Treasury Management and Settlement; and follow on with the successful delivery of those features
• Work with the wider Product team to ensure full alignment with other roadmaps that relate to the TMS and Settlement
• Ensure Product and Sprint Backlog are always fully refined and ready for the engineering team
• Ensure all types of stakeholders are taken on a positive journey with respect to roadmap, delivery and continuous feedback and improvement
• Ensure there is continuous improvement in the product performance by proactively assimilating feedback from the users and the wider market

Measures of Success:

1. Achievement of KPIs and Metrics stipulated in the TMS and Settlement Area
2. 100% of Product Acceptance by the business and operational stakeholders
3. Good working relationship with all stakeholders proven by feedback received
4. Contribution to the betterment of product management methodologies

Key Skills, experience and Competencies:

Must Have:

• 5–10 years of Product Management experience, preferably in a FinTech scale up handling payments, FX and treasury domains;
• Proven experience working in an Agile/Scrum environment with strong product backlog ownership and prioritisation skills.
• Even if not as SME, but in a product role - experience implementing and/or integrating a COTS treasury platform (e.g., Kyriba or similar TMS solutions) or similar third party products in a payments workflow
• Detail-oriented with the ability to write high-quality user stories, acceptance criteria, and manage edge-cases.
• Techno-functional versatility to articulate technical dependencies on product / functional outcomes
• Delivery-focused with a demonstrated track record of shipping complex products or system implementations on time.
• Ability to operate at both strategic (vision, roadmap) and tactical (feature-level execution) depth.
• Proven capability to function autonomously and persuasive skills to take stakeholders on a journey
• Strong collaboration skills with engineers and QA testers, including participation in solution design, testing cycles, and defect triage.
• Excellent stakeholder management skills across finance, treasury, engineering, compliance, and external vendors.
• Outcome-oriented mindset with experience defining KPIs and driving measurable business impact.
• Familiarity with regulatory, compliance, and risk considerations in financial services environments.

Desirable:

• An understanding of treasury operations: cash management, liquidity forecasting, payments, bank connectivity, and reconciliation.
• Direct experience with Kyriba implementation (configuration, integrations, data migration, bank connectivity).
• Strong analytical skills with experience using data to inform prioritization and decision-making.
• Experience working in global or multi-entity financial environments.

Qualifications (if required):

• Degree level qualification in a related field

Boku is seeking an experienced Risk Manager to strengthen and enhance our global  Risk Management Framework (RMF). This is a high‑impact second line of defence role with a focus on FCA‑regulated operations and other international regulatory environments. You will collaborate with senior stakeholders, regulated entities, and global business functions to embed robust risk management practices across the organisation.

As Risk Manager, you will lead key risk management activities incuding principal risk assessments, control testing, KRI monitoring, policy development, and enterprise‑level reporting. You will play a pivotal role in shaping and maturing our risk framework, ensuring alignment with regulatory expectations and Board‑level governance standards.

Key Responsibilities: 

Enterprise Risk Management & Governance

• Support the design, implementation, and continuous enhancement of the global ERM framework.
• Lead and facilitate Principal Risk Assessments and Risk & Control Self-Assessments (RCSAs).
• Maintain and enhance risk taxonomy, risk registers, and governance documentation.
• Support Risk Appetite framework development, including KRI design, calibration, and monitoring.
• Prepare high-quality Board and Committee risk reporting materials.

Financial & Cyber Risk Oversight

• Provide second-line oversight of Market, Liquidity, Credit, and Cyber risks across regulated entities.
• Analyse risk data, trends, and emerging risk themes to inform senior management decision-making.
• Ensure alignment with FCA and other relevant global regulatory expectations.

Control Testing & Framework Enhancement

• Conduct independent control testing (design and operating effectiveness).
• Identify control weaknesses, document findings, and track remediation to closure.
• Lead thematic reviews and targeted deep dives across key risk areas.
• Drive continuous improvement of risk frameworks, policies, and methodologies.

Policy Design & Regulatory Alignment

• Draft, review, and maintain risk policies and standards across regulated jurisdictions.
• Ensure policies are aligned to FCA requirements and equivalent global regulators.
• Support regulatory submissions, reviews, and audit engagements.
• Provide risk advisory support to business initiatives, new products, and change programmes.

Stakeholder & Culture

• Promote a strong risk culture through training, engagement sessions, and clear guidance.
• Work effectively within the three lines of defence model.
• Collaborate with Compliance, Finance, Technology, Cyber Security, and local entity leadership.

Key Skills, Experience and Competencies:

Experience

• 7+ years’ experience in Risk Management within FCA-regulated firms (EMI, PI, banking, or equivalent) and/or other globally regulated financial institutions.
• Strong second-line experience within Enterprise Risk Management frameworks.
• Demonstrable experience in Financial Risk (Market, Liquidity, Credit) and Cyber Risk oversight.
• Experience designing and executing structured control testing programmes.
• Experience enhancing risk frameworks within growing or multi-jurisdictional organisations.
• Exposure to regulatory engagement, thematic reviews, or supervisory interactions.

Technical Expertise

• Strong understanding of FCA regulatory expectations and governance standards.
• Deep knowledge of ERM frameworks, Risk Appetite, KRIs, and three lines of defence governance.
• Experience with GRC platforms and risk register tools.
• Ability to analyse financial risk data and incident trends to derive actionable insights.

Competencies

• Strong analytical and structured thinking capability.
• Clear and concise report writing suitable for senior management and Board audiences.
• High level of ownership and accountability.
• Ability to challenge constructively and influence cross-functional stakeholders.
• Comfortable operating in a dynamic, global environment with evolving regulatory expectations.

Qualifications (if required):

• Strong academic background (degree required).
• Professional risk qualifications (Financial Risk, Cyber Risk, ERM) are a plus.

Role Purpose

To originate, progress and close complex enterprise opportunities within assigned regions, converting validated pipeline into contracted revenue and long-term merchant partnerships.

The Enterprise Sales Director is personally accountable for enterprise revenue delivery and for progressing opportunities generated by Sales Executives. The role combines senior hunting and closing responsibility with structured oversight of early-stage opportunity development to ensure disciplined pipeline conversion.

Key Responsibilities

• Proactively identify and pursue high-value enterprise opportunities
• Own and close complex multi-stakeholder enterprise sales cycles
• Take ownership of validated leads generated by Sales Executives
• Define and execute structured opportunity progression plans
• Lead discovery, solution positioning and commercial alignment
• Drive commercial negotiations and contract finalization
• Lead and oversee complex RFP processes
• Maintain disciplined pipeline management and accurate forecasting
• Provide clear direction and feedback to Sales Executives on opportunity quality
• Involve Sales Executives in deal cycles to support capability development
• Align with Product, Marketing, Legal and Delivery to ensure competitive positioning and operational feasibility

Key Skills and Competencies

• Enterprise Deal Leadership: Demonstrated ability to lead and close complex multi-stakeholder enterprise transactions
• Opportunity Progression Management: Structured approach to managing validated opportunities through pipeline stages
• Commercial Negotiation: Strong negotiation capability across pricing and contract structures
• Forecast and Pipeline Discipline: Maintains accurate and realistic revenue visibility
• Execution-Focused Coaching: Provides direct and practical feedback to improve Sales Executive output
• Strategic Stakeholder Engagement: Comfortable operating with senior merchant stakeholders

Qualifications

• Minimum five years experience in enterprise B2B sales
• Demonstrated track record of closing complex enterprise deals
• Experience leading RFP processes and commercial negotiations
• Experience within fintech, payments or B2B technology preferred
• Regional experience aligned to assigned territory

Role Purpose

As Key Account Director, you will drive the growth of Boku’s most strategic and complex merchant portfolios, achieving revenue targets through the design and execution of opportunity plans. This high-visibility role is pivotal in shaping and executing Boku’s regional payment strategy while influencing the direction of its global payments business.

Key Responsibilities

• Act as the primary point of contact and trusted advisor for premium merchant partners, ensuring timely resolution of issues and maintaining exceptional service standards across Boku’s suite of payment products and services.
• Deliver on revenue targets and drive incremental growth from existing merchant partners through new product launches and expanded business opportunities.
• Develop and execute growth strategies and account plans that align senior management and cross-functional teams to engage and influence key decision-makers within merchant organizations.
• Lead the preparation and delivery of Quarterly Business Reviews (QBRs) with merchants, driving actionable insights and accountability for follow-through.
• Maintain a comprehensive and current database of merchant information and project documentation to ensure business continuity and operational efficiency.
• Shape product and supply roadmaps to expand and innovate Boku’s payment network, strengthening its position as the preferred local payments partner for enterprise merchants across digital wallets, account-to-account transfers, and direct carrier billing.

Key Skills, experience and Competencies

• Excel in cross-functional collaboration, uniting diverse teams to deliver commercially successful products and services that delight customers.
• Proactive, solution-oriented, and a strong communicator with the ability to uncover and interpret customer needs, even when they are not yet fully defined.
• Demonstrate sound judgment, business acumen and analytical rigor, translating data into actionable insights and making effective decisions with speed and clarity.
• Thrive in fast-paced and dynamic environments, navigating ambiguity with agility and adapting seamlessly as priorities evolve.
• Lead with influence and integrity, inspiring trust, fostering alignment, and setting clear priorities without relying on authority.
• Combine strategic vision with hands-on execution, empowering others while remaining fully accountable for outcomes and results.

Qualifications

• Bachelor’s degree or higher in Business Administration, Economics, or a related field; or equivalent professional experience demonstrating comparable expertise.
• 7+ years of experience in digital payments or fintech within account management, business development, or sales, with proven success managing end-to-end delivery and achieving revenue targets.
• A self-starter with strong attention to detail and a deep understanding of enterprise merchant dynamics.
• Exceptional time management and prioritization skills, with a consistent record of delivering results under pressure in fast-moving environments.
• Proven ability to manage stakeholders across departments, regions, and time zones, fostering alignment and collaboration.
• Experience in mobile payments, e-commerce, or digital technologies is a strong plus.
• Preferably proficient in Mandarin ( Speaking & Written )

Role Purpose

To generate and validate enterprise pipeline within assigned regions through structured prospecting, strategic event activation and disciplined account governance, while contributing to the progression of complex enterprise opportunities.

The role is responsible for securing qualified meetings with priority merchants, maintaining a continuously refreshed enterprise target list, and supporting RFP and presentation preparation. The objective is sustained pipeline strength and improved enterprise conversion performance across priority markets.

Key Responsibilities

• Execute targeted outbound prospecting across defined enterprise merchant segments within assigned regions
• Secure qualified meetings with priority target merchants
• Develop structured, account-specific engagement strategies
• Support regional event activation by building target lists and securing pre-event meetings
• Lead structured post-event follow-up to convert engagement into validated opportunities
• Qualify and prioritize enterprise target accounts against agreed ICP criteria
• Continuously replenish early-stage pipeline as opportunities progress through later stages
• Evaluate inbound and outbound leads using defined qualification frameworks
• Apply commercial judgement to determine strategic fit and viability
• Maintain disciplined and accurate CRM documentation
• Prepare structured opportunity briefings for senior sales colleagues
• Contribute to RFP responses through research and drafting support
• Assist in preparation of enterprise presentations and executive briefing materials
• Conduct competitor and industry analysis where required

Key Skills and Competencies

• Enterprise Prospecting Discipline: Ability to execute structured outbound strategies and secure qualified meetings with senior stakeholders
• Commercial Judgement: Applies analytical thinking to evaluate opportunity quality, strategic alignment and viability
• Stakeholder Engagement: Confident engaging enterprise decision-makers and influencers across multiple levels
• Pipeline Governance: Maintains disciplined account prioritisation and continuous replenishment of target universe
• Communication and Presentation Support: Strong written and verbal communication skills, capable of contributing to RFP and executive materials
• Analytical Capability: Comfortable working with data, segmentation and structured qualification frameworks

Locations: Tallinn, Tartu - Estonia, London - UK

Role Purpose

We are looking for a strong and highly collaborative Accounts Receivable Specialist, to join our Finance team on fixed-term contract with an initial duration of 12 months. The Accounts Receivable Team is responsible for preparing the accounting entries, producing statements and invoices, and managing credit control to ensure Carrier/Wallet Partners cash is received timely.

Key Responsibilities

• Monthly and daily preparation of Carrier/Wallet Partners invoices/account statements
• Assist in the checking of the monthly and daily Carrier/Wallet Partners reconciliations
• Support the Reconciliation/Accounts Receivable Team in identifying and resolving discrepancies
• Follow up with Carrier/Wallet Partners to ensure timely receipt of payment
• Maintain accounts receivable files and records for compliance and audit purposes
• Adhere to Boku’s financial processes and use with Boku’s accounting system
• Closing of month end financial tasks within agreed time constraints
• Producing monthly financial and receivable reports summary for management
• Support with internal and external audit requests

Measures of Success

1. Correctness of accounting entries and accuracy of produced reports/documents
2. Timely issuance of Carrier/Wallet Partners invoices/account statements
3. Timely completion of audit requests
4. Timely closing of month-end financial tasks

Key Skills and Competencies

• Experience in working in an Accounts Receivable team is preferable
• Successful in building and maintaining relationships with Partners
• Exceptional attention to detail, with an analytical mindset
• Has the ability to identify reconciliation variances and determine their root causes
• Comfortable working with large datasets, performing variance analysis, and systemising and reconciling data across multiple sources
• Strong excel skills to identify inconsistencies and automate reconciliation tasks
• Experience of accounting systems
• Good problem-solving skills, with the ability to challenge and add value
• Ability to deliver to tight deadlines, prioritising and managing workload
• Proactive individual able to work as part of a team or on their own and accustomed to operating in a professional but friendly environment

Qualifications

• Prefer: Bachelor’s degree in Finance, Accounting or Business Administration
• Prefer: Experience of working with Cross-Functional and International teams

Position Overview:

The Commercial Director, Japan will be the senior executive responsible for building, managing, and growing the Boku’s presence in Japan. This individual will oversee commercial growth, strategic partnerships, regulatory compliance, operations, and team leadership. In addition, they will act as will serve as Boku Japan Representative and, when necessary, attend regulatory audits conducted by relevant authorities (e.g., METI), representing the company.

The ideal candidate is a dynamic leader with deep expertise in the Japanese payments ecosystem, strong commercial acumen, and proven experience in leading organizations through market entry, scale-up, and sustained growth.  

This is a hands-on leadership role that combines strategic vision with execution excellence. 

Key Responsibilities:

Strategic Leadership

• Develop and implement the Japan market strategy, aligned with the Boku’s global objectives.
• Assess market trends, competitive landscape, and regulatory environment to identify risks and opportunities.
• Drive the positioning of the Boku as the preferred PSP for global merchants operating in Japan. 

Business Development & Growth

• Lead merchant acquisition and growth, with a focus on e-commerce, digital goods, financial services, and gaming.
• Build strong, trust-based relationships with senior decision-makers at target merchants.
• Deliver consistent revenue growth 

Partnerships & Ecosystem Engagement

• Establish and grow strategic partnerships with banks, payment institutions, telecom operators, regulators, and industry bodies.
• Actively represent the Boku in industry associations, conferences, and regulatory discussions, positioning the business as a thought leader.
• Influence and shape the evolution of local payment regulations to support innovation and growth. 

Operational Excellence & Compliance

• Ensure robust service delivery and customer success for merchants and partners in Japan.
• Work with global sales engineering and product teams to localize offerings, enhance integration, and ensure compliance with Japanese regulations.
• Work with global regulatory and compliance teams and maintain rigorous oversight of risk management, security, and financial reporting requirements. 

Leadership & Team Development

• Build and manage a high-performing local commercial team, including business development and account management.
• Instill a customer-first, performance-driven culture, aligned with Boku values. 

Qualifications & Experience:

1. Education: Bachelor’s degree in Business, Economics, Finance, or related field; MBA or advanced degree preferred. 

2. Professional Experience: 

• Minimum 10 years of leadership experience in payments, fintech, e-commerce, or financial services, including at least 5 years in senior commercial/strategic roles in Japan.
• Demonstrated success in market expansion and business development
• Strong track record of partnership development with carriers, banks, regulators, and merchants. 

3. Industry Knowledge: 

• Deep understanding of Japan’s payment ecosystem (e.g. carrier billing from KDDI, SoftBank, Docomo, PayPay, RakutenPay, MerPay, D-Pay, AuPay, Atone, GMO etc) including consumer preferences, payment channels, and regulatory frameworks.
• Familiarity with global PSP models and cross-border merchant requirements. 

4. Skills & Competencies: 

• Strong leadership and people management skills, with experience in building and scaling teams.
• Excellent strategic planning, execution, and problem-solving abilities.
• Exceptional communication and stakeholder management skills.
• Fluent in Japanese (native level) and English proficiency preferred 

Role Purpose: Finance Project Manager- 9 Month Contract

This role plays a critical role in delivering Finance transformation and change initiatives, combining hands-on Business Analysis with end-to-end project delivery responsibilities. The primary focus will be the implementation of a Finance Target Operating Model (TOM), including— as a priority — the delivery of a transaction-level sub-ledger capability. Acting as both Project Manager and Business Analyst, the role holder will own planning, coordination, and delivery of finance initiatives while also leading detailed requirements analysis, process design, and stakeholder engagement. The role bridges Finance, Technology, and Operations, ensuring that solutions are well-defined, delivered on time, and embedded successfully into the business.

The ideal candidate will have strong finance domain knowledge, experience delivering technology-enabled change, and confidence operating in agile and hybrid delivery environments. They will be comfortable managing scope, risks, and dependencies while also producing high-quality documentation and process models. A professional accountancy qualification would be advantageous but is not essential.

Key Responsibilities:

Contribute to enterprise projects including GL/ERP and Sub Ledger upgrades and implementations, internal payment system changes, and automation initiatives.

Project Management & Delivery

• Own the delivery of Finance transformation workstreams, including planning, milestone tracking, dependency management, and reporting.
• Manage scope, risks, issues, and assumptions, ensuring timely escalation and resolution.
• Coordinate cross-functional delivery teams (Finance, Technology, Operations, and third parties) to ensure aligned execution.
• Support governance forums by preparing status updates, decision papers, and RAID logs.
• Drive delivery using Agile or hybrid methodologies, ensuring outcomes align with strategic objectives.

Business Analysis & Change

• Collaborate with Finance and cross-functional stakeholders to elicit, analyse, and document business and functional requirements.
• Document current-state and future-state processes using BPMN 2.0, identifying gaps, control impacts, and improvement opportunities.
• Translate business needs into user stories, acceptance criteria, and clear delivery artefacts.
• Act as a Finance subject matter liaison between operational teams, technology, and external partners.
• Support testing activities including test planning, UAT coordination, defect triage, and resolution.
• Support implementation and adoption through process documentation, training materials, and stakeholder workshops.
• Maintain clear, auditable documentation across requirements, design decisions, testing, risks, and issues to meet governance and compliance standards.

Professional Experience

• Proven experience as a Business Analyst and Project Manager ideally in Financial Services, Payments, or Fintech environments
• Proven experience in designing and implementing automated, event-driven accounting frameworks based on transaction-level messaging data
• Exposure to ERP systems and associated O2C, P2P and R2R processes
• Understanding of data models and data architectures including master data management
• Preferably experience with technology-led financial services (e.g., e-money, digital wallets, settlement platforms) or financial products
• An understanding of payments business models, funds flow architecture, and FX (foreign exchange) operations would also be helpful

Technical Skills

• Skills in BPMN 2.0 process mapping using tools such as Visio
• Proficiency in Agile tools such as Jira, Confluence and comfortable working in Agile/Scrum environments
• Experienced in documenting requirements and writing user stories
• Experienced in managing testing and defect resolution, including UAT
• Excellent analytical, documentation, and communication skills including ability to communicate findings and proposals clearly using PowerPoint presentations

Personal Attributes

• Strong attention to detail and accuracy.
• Strong problem-solving skills with the ability to challenge and add value.
• Proactive and adaptable, capable of working both independently and collaboratively.
• Ability to meet tight deadlines while prioritising and managing a varied workload.
• A strong team player who thrives in a professional yet friendly environment.

Qualifications

• Strong academic background, including a university degree
• Preferable to have accountancy qualifications such as ACCA, CIMA, or ACA