Recorded Future is seeking an Email Campaign Specialist to enable and empower our user base. This individual will build email programs: designing templates, set program logic, and defining segments and criteria for various stages of the customer journey. You will be hyper-focused on metrics to judge the performance of each email campaign and the program as a whole. You will set ambitious but realistic goals for every campaign and formulate a plan to hit or surpass them. You will work with leadership to intimately understand our clients’ needs and own an arm of the client communication strategy, working with other teams to deconflict schedules and ensure alignment of messaging. 

What You'll Do:

• Plan, execute, and optimize automated email campaigns (such as newsletters, new user welcome flows, reactivation campaigns, etc.) focused on driving adoption and retention
• Cultivate intimate familiarity with the client journey and understand client wants and needs throughout the lifecycle 
• Deliver eye-catching email templates in line with brand guidelines
• Work across teams to gather requirements, develop strategy, and craft messaging that drive engagement and retention 
• Define clear and powerful segments with strategies and tailored messaging for each
• Optimize program and other content performance through multivariate testing
• Maintain an email calendar and share details around timing, audience, and desired outcomes

What You'll Bring:

• 3-4 years in email marketing or digital communications
• Adept with CSS, HTML, and email testing 
• Data-driven and analytical mindset 
• Skilled communicator across different media and audiences with an eye for detail
• Experience creating and managing email campaigns in email marketing platforms (Hubspot, Eloqua, Pardot, Marketo, ConstantContact, etc.)
• Very nice-to-have: Experience working with GainSight

The base salary range for this full-time position is $109,500-$164,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Recorded Future is seeking an Email Campaign Specialist to enable and empower our user base. This individual will build email programs: designing templates, set program logic, and defining segments and criteria for various stages of the customer journey. You will be hyper-focused on metrics to judge the performance of each email campaign and the program as a whole. You will set ambitious but realistic goals for every campaign and formulate a plan to hit or surpass them. You will work with leadership to intimately understand our clients’ needs and own an arm of the client communication strategy, working with other teams to deconflict schedules and ensure alignment of messaging. 

What You'll Do:

• Plan, execute, and optimize automated email campaigns (such as newsletters, new user welcome flows, reactivation campaigns, etc.) focused on driving adoption and retention
• Cultivate intimate familiarity with the client journey and understand client wants and needs throughout the lifecycle 
• Deliver eye-catching email templates in line with brand guidelines
• Work across teams to gather requirements, develop strategy, and craft messaging that drive engagement and retention 
• Define clear and powerful segments with strategies and tailored messaging for each
• Optimize program and other content performance through multivariate testing
• Maintain an email calendar and share details around timing, audience, and desired outcomes

What You'll Bring:

• 3-4 years in email marketing or digital communications
• Adept with CSS, HTML, and email testing 
• Data-driven and analytical mindset 
• Skilled communicator across different media and audiences with an eye for detail
• Experience creating and managing email campaigns in email marketing platforms (Hubspot, Eloqua, Pardot, Marketo, ConstantContact, etc.)
• Very nice-to-have: Experience working with GainSight

The base salary range for this full-time position is $109,500-$164,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

What you’ll do

Pindrop is seeking a Sr. Manager HR Technology & Automation to play a critical role in scaling the infrastructure that supports our global workforce. Reporting to the Senior Director, People Operations, this role serves a key operational leader responsible for the systems, processes, and workflows that power the employee lifecycle.  

This role is ideal for a systems-minded operator who thrives on building scalable, efficient, and high-quality processes. You will own HR technology (UKG Ready), process design, and operational governance - ensuring People Operations runs with accuracy, consistency, and discipline. It will partner closely with Finance, IT, Security, Legal, and functional leaders to ensure People Operations runs smoothly, efficiently, and without error.

You will operate as the right hand to the Senior Director, People Operations, helping translate strategy into operational discipline while ensuring the highest standards of accuracy, automation, and process integrity.

Own HR Technology & Automation (Primary Ownership)

• Serve as the primary owner and subject matter expert for UKG Ready

• Manage system configuration, workflows, and ongoing optimization

• Drive automation across the employee lifecycle to improve efficiency and accuracy

• Partner with IT and Security on integrations, system governance, and access controls

• Ensure data integrity, reporting accuracy, and scalable system design

• Build and maintain dashboards and reporting for People Operations and Leadership

• Establish system standards, governance and best practices across the team

• Partner with vendors and internal teams to continuously improve HR technology capabilities

Design & Govern Employee Lifecycle Processes 

• Own the design, standardization, and continuous improvement of global onboarding, offboarding, and lifecycle workflow processes for employees and contractors 

• Ensure processes are scalable, well-documented, and consistently executed across the organization

• Identify friction points in the employee process experience and implement operational improvements

• Partner with functional experts that lead day-to-day execution to implement and refine processes

• Partner with Human Resources Business Partners and leadership to ensure operational processes support business needs

Enable Payroll & Benefits Operations

• Partner closely with with the Payroll & Benefits Manager to ensure:

• Accurate and timely data flow into payroll and benefits systems

• Strong document and internal controls

• Support annual renewals, vendor negotiations and plan design improvements

• Provide additional support for critical issues when needed

• Partner with Finance and leadership on cost transparency and vendor performance

Act as a Key Operational Leader

• Establish and enforce process standards across the team, in partnership with functional owners

• Provide day-to-day operational leadership and guidance across the team

• Act as an escalation point for systems and process-related issues

• Proactively identify operational risks and resolve issues before they escalate

• Support company initiatives requiring People Operations execution

Who you are

• You are a systems-minded operator who thrives on building processes that are clean, scalable, and efficient.

• You take pride in precision and accuracy, and you hold yourself to an exceptionally high bar when it comes to operational quality.

• You are detail-obsessed and take pride in delivering work that is clean and reliable.

• You are equally comfortable working independently and partnering across teams to solve problems and improve systems.

• You enjoy identifying opportunities to improve how things work and have the initiative to implement those improvements.

• You operate with a strong sense of ownership and accountability and are energized by the opportunity to help build a world-class People Operations function.

Your skill-set

Required

• 2+ years of hands-on experience working in UKG Ready (required)
• 7+ years of experience in People Operations, HR Operations, or HR Technology roles
• Strong experience managing HR systems and automation workflows
• Proven track record of improving processes and scaling operations 
• Strong attention to detail and commitment to operational accuracy
• HR compliance requirements, including employee lifecycle documentation, and adherence to federal, state regulations
• Experience partnering cross-functionally with Finance, IT, Security, or Legal

Preferred

• Experience in high-growth technology or SaaS environments
• Experience building dashboards, reporting, or analytics within HR systems
• Experience managing HR technology vendors or integrations
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Candidates residing in Atlanta are preferred; not required.  

What’s in it for you

• An opportunity to shape and scale the operational backbone of a growing organization with direct impact on how People Operations supports the business.

This position will be posted for 30 days after 4.14.26

Location: We are hiring in all Axon hub sites (Boston, Atlanta, New York City, Seattle, Sterling, and Scottsdale). When staff is not traveling, they are expected to be in the office at least 1 day a week.
Travel: 20–40% (domestic) – onsite with Enterprise customers
Reports to: Sr Director of Professional Service, Enterprise
Direct Reports: None

About the Role

As a Technical Program Manager II at Axon, you will help deliver complex enterprise deployments for our Strategic Enterprise customers. You’ll partner with customers, product, engineering, and delivery teams to coordinate programs from planning through deployment and adoption—ensuring successful execution and strong customer outcomes.

This role operates in fast-paced, customer-facing environments where priorities may shift and collaboration is critical. You’ll help bring structure to complex programs, proactively manage dependencies and risks, and maintain alignment across cross-functional teams while balancing customer needs with product and operational realities.

Success in this role comes from strong execution, effective communication, and a willingness to learn and grow in high-impact environments. If you enjoy solving problems, coordinating across teams, and delivering technology that makes a real-world impact, this role is for you.

What You’ll Do

• Support end-to-end delivery of enterprise-scale programs for Strategic and Global customers, helping drive execution from planning through deployment, acceptance, and adoption.
• Manage multiple workstreams simultaneously, tracking scope, timelines, dependencies, and risks to ensure successful delivery outcomes.
• Partner with Product and Engineering teams to help translate customer and regulatory requirements into actionable delivery plans.
• Serve as a key point of coordination for customers and internal stakeholders, helping maintain alignment, communication, and accountability throughout delivery.
• Collaborate across Sales, PSO, Engineering, Product, and external partners to support effective program execution.
• Identify risks, blockers, and dependencies early and work with stakeholders to drive timely resolution.
• Support program-level change management by helping adapt plans and communicate impacts as requirements evolve.
• Communicate technical and operational updates clearly to technical, operational, and customer audiences.
• Contribute to continuous improvement efforts by identifying opportunities to improve delivery processes, tools, and team coordination.
• Support a collaborative team culture by sharing knowledge, documenting lessons learned, and contributing to operational excellence across the organization.

What We’re Looking For

Experience & Skills

• 5+ years of experience supporting or leading technical programs in enterprise SaaS, hardware-enabled platforms, or customer-facing technical environments.
• Experience coordinating cross-functional projects or deployments involving multiple stakeholders and technical teams.
• Strong foundational program management skills, including scope, schedule, risk, dependency, and change management.
• Experience working cross-functionally with Product, Engineering, Sales, Customer Success, or Professional Services teams.
• Ability to operate effectively in fast-moving environments with changing priorities and evolving requirements.
• Strong communication skills, including the ability to explain technical concepts clearly to different audiences.
• Demonstrated ability to manage multiple priorities while maintaining attention to detail and execution quality.
• Analytical and problem-solving skills with a practical, customer-focused mindset.
• Interest in improving operational processes and contributing to scalable delivery practices.
• Bachelor’s degree in Business, Engineering, Information Systems, or equivalent practical experience; PMP certification or equivalent experience preferred.

How We Work (Axon Values in Action)

• Win Right: Helps drive successful Enterprise deployments through strong execution, collaboration, and customer focus.
• Own It: Takes accountability for assigned programs and workstreams, follows through on commitments, and proactively addresses challenges.
• Be Obsessed: Builds positive customer relationships, listens actively, and supports customers through complex technical and operational changes.
• Join Forces: Collaborates effectively across Sales, Product, Customer Success, Engineering, and PSO teams to support aligned delivery outcomes.
• Boldly Go: Learns Axon products and enterprise delivery practices quickly while helping identify opportunities to improve customer and team experiences.
• Expect Candor: Communicates openly and clearly, raises concerns early, and contributes constructively to problem-solving discussions.
• Aim Far: Contributes to scalable delivery practices and continuously develops program management and leadership capabilities.

What Success Looks Like

A successful Enterprise TPM II:

• Successfully supports delivery of complex enterprise programs with consistent execution and strong customer outcomes.
• Demonstrates ownership, organization, and sound judgment in dynamic delivery environments.
• Builds trust with customers and cross-functional teams through proactive communication and reliable execution.
• Effectively manages changing priorities while maintaining alignment across stakeholders.
• Contributes to process improvements and helps strengthen scalable delivery practices across the organization.

Why This Role Matters

Axon’s Enterprise customers rely on technology that performs in high-stakes, real-world environments. This role helps ensure enterprise deployments are delivered effectively, adopted successfully, and supported through strong coordination and execution.

As a Technical Program Manager II, you play an important role in connecting customer needs, cross-functional execution, and mission impact—helping Axon deliver technology that protects life when it matters most.

The Payroll Manager is responsible for overseeing and managing all aspects of payroll administration to ensure employees are paid accurately, on time, and in compliance with all applicable laws and company policies. This role will manage the day-to-day payroll operations, implement best practices, maintain systems, and serve as the subject matter expert on payroll-related matters.

What you’ll do:

• Manage and process payroll for all employees across multiple states/jurisdictions in a timely and accurate manner.
  
  
• Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and reporting requirements.
  
  
• Oversee payroll system functionality, upgrades, and integrations with HRIS, accounting, and benefits systems.
  
  
• Maintain payroll records and ensure data accuracy, confidentiality, and integrity.
  
  
• Manage year-end activities, including W-2s, 1099s, and other required filings.
  
  
• Respond to employee payroll inquiries and resolve discrepancies in a professional and timely manner.
  
  
• Collaborate with HR and Finance teams on compensation and benefits programs as they relate to payroll.
  
  
• Develop and maintain payroll policies, procedures, and controls to improve efficiency and mitigate risks.

What you have:

• Bachelor’s degree in Accounting, Finance, Human Resources, or related field (or equivalent experience).
  
  
• 5+ years of payroll experience, with at least 2 years in a payroll management or supervisory role.
  
  
• Strong knowledge of federal and state payroll laws and regulations, with the ability to support a growing organization with a footprint in 30+ states.
  
  
• Experience with UKG Ready strongly preferred
  
  
• Advanced Excel skills and familiarity with accounting principles.
  
  
• Strong attention to detail, problem-solving, and organizational skills.
  
  
• Excellent communication and interpersonal skills.
  
  
• CPP (Certified Payroll Professional) certification preferred.

Where you’ll live:

• While we prefer candidates based in Atlanta, we are open to qualified applicants from anywhere in the U.S. and are willing to consider remote candidates. #LI-Remote 

Working at PrizePicks:

This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting.

Date Posted:  05/04/2026

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity: 

The global supply chain is one of the most heavily regulated industries for all parties involved.  Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. Flexport is looking for a Trade Advisory Manager to help lead our Trade Advisory services. In this role, you’ll be responsible for managing a team of associates, growing our business and helping our clients navigate the complex web of global trade alongside some of the smartest people in the advisory, customs and logistics industries as we collectively challenge the status quo and reduce friction in global trade.

You will:

• Help lead the team of customs and trade advisors.
• Develop and roll out new trade advisory service offerings
• Own the team’s long range plan and build the strategy to grow and meet aggressive goals.
• Do whatever it takes to help our clients to resolve trade related questions and problems.
• Strive to create an agile technology focused high performance culture.
• Manage a team and be a proactive leader to build and grow Trade Advisory services.
• Own the entire portfolio of clients and projects and lead the teams responsible for execution and reporting relevant metrics.
• Use creativity to improve operational efficiency, leadership communication, and revenue growth.
• Guide trade advisory associates on researching trade related matters such as tariff classification, valuation, country of origin, trade remedies, and free trade agreements.
• Review, comment and help finalize client deliverables prepared by associates including memos and presentations.
• Monitor client deadlines and prepare submissions to CBP.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients.
• Organize and execute internal and external trade related communications.
• Support Trade Advisory infrastructure and administrative requirements.

You should have:  

• Bachelor's degree from an accredited college/university.
• Must have Licensed Customs Broker required, J.D. or graduate degree
• Must have 10+ years trade related experience working in house, at customs brokerage, consulting or law firm.
• 3-5 years experience managing associates, projects, and business metrics.
• Strong technical and business writing skills.
• Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations.
• An advanced command of tariff classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information.
• Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills.
• Expertise with Microsoft Office suite and Google equivalents.
• High level of computer literacy. No paper. All digital.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

About The Team

The Manufacturing Manager is the operational heartbeat of our Covington facility. In this role, you aren’t just overseeing a floor; you are architecting the daily execution of aircraft assembly and integration. You will lead a multi-shift team of aerospace technicians through the critical evolution from low-rate initial production (LRIP) to high-volume manufacturing.

You are a decisive leader who balances the "now" (daily shift targets and safety) with the "next" (process optimization and scaling). As a central bridge between Engineering, Quality, Supply Chain, and Program Management, you will ensure that design intent translates perfectly into flight-ready hardware, delivered on time and without compromise.

What You’ll Do:

• Lead & Scale the Workforce: Own the full talent lifecycle for a multi-shift aerospace technician team. You will recruit, mentor, and build a high-accountability culture that evolves from a startup mindset to a disciplined production engine
• Drive Production Execution: Own the daily assembly rhythm. You will lead high-impact stand-ups and shift handovers to ensure aircraft integration hits program milestones with 100% situational awareness of every serial number
• Industrialize for Rate: Lead the transition from low-rate prototype builds to high-volume manufacturing. You will partner with Engineering to refine MES routings, optimize workflows, and slash cycle times through Lean methodologies
• Uphold Aerospace Standards: Serve as the final word on quality and safety. You ensure every build exceeds AS9100, IPC, and FAA standards while championing a rigorous FOD prevention and "zero-defect" floor culture
• Master the Data: Own the metrics that matter. You will monitor and report on production KPIs—including first-pass yield, defect rates, and on-time delivery—to drive continuous operational improvement
• Bridge Cross-Functional Gaps: Act as the primary manufacturing interface for Engineering, Supply Chain, and Program Management. You’ll solve material shortages before they hit the line and ensure design intent is manufacturable
• Support Certification & Growth: Facilitate FAA conformity inspections and airworthiness activities. You will also influence capital equipment planning and facility readiness to support the next generation of production volume

What You Need:

• Proven Aerospace Leadership: 10+ years of aerospace experience with at least 5 years in a supervisory role, directly managing team performance and production output in a multi-shift environment
• Technical Mastery: Deep, hands-on expertise in full aircraft assembly, including avionics integration, wire harness fabrication, and complex mechanical systems
• NPI & Scaling Expertise: A track record of success in New Product Introduction (NPI), specifically navigating the high-pressure transition from prototype builds to scalable, full-rate manufacturing
• Regulatory & Quality Rigor: Expert-level knowledge of AS9100 standards, FAA airworthiness requirements, and RCCA methodologies, with a relentless focus on FOD prevention and tool control
• Operational Systems Fluency: Proficiency in using ERP and MES systems for production scheduling, alongside modern collaboration tools like Jira, Slack, Microsoft, and Google Workspace 
• Executive-Level Communication: The ability to distill complex floor issues into actionable insights for leadership while remaining a grounded, trusted mentor for the technician workforce
• Adaptability & Decision-Making: The "grit" to operate in ambiguity and the decisiveness to make sound, safety-critical calls in a fast-paced, evolving production environment
• Education & Physical Requirements: High school diploma or GED required (Technical Degree preferred); must be able to distinguish colors for avionics work, lift 25 lbs, and remain mobile on the production floor for extended periods

Bonus Qualifications:

• Advanced Certification & Standards: FAA Airframe & Powerplant (A&P) certification and deep familiarity with IPC 610/620 or AC 43.13 standards
• Next-Gen Propulsion Experience: Technical background in high-voltage systems, battery assemblies, and electric motor integration, particularly within eVTOL, UAM, or advanced air mobility programs
• Operational Excellence & Systems: Mastery of Lean Manufacturing or Six Sigma methodologies, with hands-on experience using enterprise-grade platforms like SAP, Teamcenter, or equivalent MES/ERP systems
• Certification & Configuration Mastery: Direct experience with aircraft configuration management and participating in formal FAA conformity inspections

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $138,200 - $172,800. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is committed to provide a safe workplace and a safe aircraft. This is a safety sensitive designated role. Employment in safety sensitive positions is contingent on successful passage of a background check and is subject to pre-employment and random drug screening.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

At Wolt, our Support teams are at the heart of the customer experience, helping customers, merchants, and courier partners every day across multiple markets. The Global Support People team partners closely with leaders to ensure our people strategy supports scale, performance, and engagement in a fast-moving, international environment.

As a People Partner – Global Support, you’ll play a key role in bringing our people strategy to life across Shared Service Centers and stand-alone countries. This is a hands-on role where you’ll work closely with local leaders, acting as a trusted advisor while ensuring global frameworks around compensation, performance, engagement, leadership development and org design are executed consistently and thoughtfully at country level. It’s an exciting moment to join as we continue to evolve our Support organization globally.

What you’ll be doing

In this role, you’ll focus on turning strategy into action and making sure our people's initiatives work in real life, across diverse markets.

Day-to-day in this role you’ll:

• Partner with Regional and Country Heads as the main People Partner for assigned countries and Shared Service Centers
• Execute global people initiatives locally, including compensation cycles, performance management, engagement, leadership development  programs, and org design changes
• Lead the compensation processes in your assigned markets
• Implement and maintain job profiles, levels, and workforce ratios in line with global frameworks
• Run recurring engagement and leadership development initiatives and support leaders in turning insights into concrete actions
• Monitor organizational health metrics (engagement, attrition, headcount, ratios) and drive local improvement initiatives

Our humble expectations 

We don’t expect you to know everything on day one, but these are the essentials for succeeding in this role:

• Solid experience in an HR Business Partner or People Partner role, ideally in a multi-country or operational environment
• Hands-on experience running compensation cycles, performance processes, people development or similar core HR programs
• Strong stakeholder management skills, with the ability to advise and influence operational leaders
• Confidence working with people data and translating insights into practical actions
  A pragmatic, execution-focused mindset with comfort operating in change
• Ability to work across multiple countries and cultures (occasional travel may be required)

What we offer

This role gives you a front-row seat to shaping how people practice scale in a global Support organization.

• A genuinely impactful role where you’ll see your work land locally and make a difference for teams
• Exposure to complex, international people topics across multiple markets
• Close collaboration with senior People leaders and operational leadership
• A chance to grow your strategic thinking while staying close to hands-on execution
• A supportive, ambitious People team that values trust, ownership, and learning

And of course, you’ll be joining Wolt — a company where things move fast, ideas are welcomed, and you’ll keep learning as we grow together.

Next steps

1. An initial conversation with Talent Acquisition
2. Interviews with the hiring manager and key stakeholders
3. A presentation  focused on role fit and ways of working

If this sounds like something you’d enjoy, we’d love to hear from you 💙

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the Role:

We are looking for a detail-oriented and experienced Payroll Manager to join our Finance team

This role is a unique opportunity to take ownership of a rapidly scaling global payroll operation, work across multiple jurisdictions, and help shape processes and infrastructure as we expand into new markets.
In this role, you will take ownership of ensuring accurate, timely, and compliant payroll operations for employees across the US, Australia, and additional international locations, as our global footprint continues to grow. You will collaborate closely with HR, and external Payroll Vendors to ensure smooth payroll operations, accurate employee payments, and full compliance with all relevant tax and reporting requirements in each jurisdiction. You will also serve as the main point of contact for the employees’ payroll-related questions and concerns.

This is a fully remote position.

Key Responsibilities:

• Own and manage the end-to-end payroll lifecycle for the US, Australia, and additional international locations through our PEO partners, ensuring accuracy, compliance, and timely execution
• Maintain and update employee data with the PEO, including onboarding, terminations, and compensation or benefits changes
• Review and verify timesheets, PTO, overtime, and other earnings or deductions before submission to the PEO
• Oversee payroll-related withholdings, benefits, and deductions processes handled by the PEO
• Partner with HR to ensure accurate employee information and resolve payroll discrepancies
• Coordinate and execute smooth transitions between PEO providers, including data migration, testing, and validation
• Review PEO-generated pay statements, reports, and year-end tax forms (W-2, 1099, etc.) for accuracy
• Reconcile payroll accounts and prepare payroll-related journal entries in NetSuite
• Respond to employee payroll and benefits inquiries with professionalism and confidentiality
• Drive scalable payroll processes and workflows to support rapid headcount growth across new global territories
• Maintain up-to-date knowledge of payroll regulations, tax laws, and PEO service capabilities across all supported jurisdictions

Experience & Skills:

• 3+ years of experience in US & International payroll administration, preferably through a PEO
• Hands-on experience working with major PEO providers such as ADP, Vensure, Insperity, TriNet, Mazars, or similar
• Strong understanding of US payroll laws and tax regulations (federal, state, and local)
• Strong experience with multi-state payroll, including varying state tax and compliance requirements
• Experience (or strong interest) in leveraging AI tools to improve efficiency, analyze payroll data, or navigate complex regulatory environments
• Proficiency in Excel and data analysis for payroll reconciliation and reporting
• High attention to detail, accuracy, and confidentiality
• Strong problem-solving skills and ability to manage sensitive information
• Excellent written and verbal communication skills
• Team player with strong interpersonal skills
• Ability to work independently and manage multiple priorities under tight deadlines
• You thrive in a fast-paced, global environment, enjoy working with both systems and people, and take pride in delivering accurate, high-quality work

Nice-to-Have:

• Proven experience managing a transition between PEO providers, including data migration and process implementation

Benefits:

• Medical coverage.
• Insurance plan.
• Paid time off for vacation, sick days.
• 401K

Salary range: $80K-$100k

#LI-Remote

We are seeking a skilled Middle Web Project Manager to oversee a complex website and its network of mini-websites while coordinating delivery across multiple departments. This role requires someone who can handle complex multi-site projects, manage competing departmental priorities, and navigate challenging situations while ensuring timely delivery. The ideal candidate will demonstrate strong coordination skills, adaptability under pressure, and the ability to maintain stakeholder alignment across diverse organizational functions.

Key Responsibilities

• Manage multi-site project initiatives including content updates, feature releases, technical improvements, and integration projects
• Facilitate collaboration between Development, HR, Design, and Marketing departments on website-related projects
• Balance competing departmental requests and resource needs while keeping projects on track
• Respond effectively to project challenges, including technical issues, scope changes, and resource constraints
• Manage stakeholder expectations during difficult situations while maintaining project momentum
• Adapt project approaches when facing unexpected challenges or changing requirements
• Track project progress and identify potential risks before they impact delivery schedules
• Ensure quality standards are maintained across all website projects and deliverables
• Continuously identify and implement improvements to development and delivery processes to enhance team efficiency, and improve overall project outcomes
• Communicate with stakeholders throughout project lifecycle, gathering requirements and managing expectations
• Present project proposals and updates to various departmental leads
• Support change management efforts during website transitions and system updates
• Collect and analyze data to support website optimization decisions
• Maintain awareness of web industry trends and best practices

Qualifications

• 3+ years of proven web project management experience with demonstrated success in website or digital projects
• Experience in Business Analysis or a PM role with strong BA involvement, including requirements gathering, process analysis and translating business needs into development tasks.
• Strong analytical and research skills for identifying optimization opportunities
• Excellent organizational and planning abilities for managing complex multi-site projects
• Proven experience in cross-functional team coordination and stakeholder management
• Website project management experience including content, technical, and design aspects
• Excellent communication and interpersonal skills for multi-departmental coordination
• Ability to work independently and collaboratively depending on project needs
• Flexibility to adapt to changing project requirements and tight deadlines
• Solution-oriented mindset with data-driven decision-making approach
• Website analytics and optimization tools experience
• Content management system familiarity
• Practical experience with JIRA, Confluence, and Figma
• Fluency in English (written and verbal)

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1 PM – 9 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

Are you fascinated by what makes consumers tick? Join our Insights team as a Customer Insights Intern and help us uncover the "why" behind member behavior. This internship is your chance to gain hands-on experience in market research, data-driven storytelling, and strategy, all at the exciting intersection of sports and gaming. You'll work alongside experienced researchers and contribute directly to high-impact projects that shape our marketing, product, and business strategy.

What You'll Do

You'll be a crucial support member for the Insights team, helping to manage research processes and generate strategic findings. You will:

• Be a Data Manager: Maintain and organize our core databases of research materials, including transcripts, reports, and qualitative data.
  
  
• Monitor Trends: Keep a pulse on social platforms and online communities to identify emerging trends, track sentiment shifts, and gather real-time feedback.
  
  
• Conduct Research: Perform secondary research on industry trends, competitors, and consumer behavior, summarizing your findings into clear, concise briefs.
  
  
• Support Study Execution: Assist lead researchers in designing and executing various studies, including surveys, interviews, focus groups, and mixed-method research.
  
  
• Analyze and Synthesize: Help with qualitative coding, quantitative data cleaning, and the preparation of deliverables like topline summaries, analysis tables, and slide decks.
  
  

Who We're Looking For

You're a naturally curious, organized, and reliable individual with a strong desire to turn data into compelling stories. You're a great fit if you have:

• Educational Background: You are a rising junior/senior, graduate student, or recent graduate in a relevant field such as Market Research, Psychology, Business, Statistics, or Economics.
  
  
• Organizational Skills: You are detail-oriented and reliable, with the ability to efficiently manage and organize multiple tasks and datasets.
  
  
• Storytelling Ability: Strong writing and synthesis skills, with the ability to transform raw data into clear, actionable insights.
  
  
• Tool Familiarity: Comfortable using Excel/Google Sheets. Exposure to survey tools (like Qualtrics) or data visualization platforms (like Tableau) is a bonus.
  
  
• Curiosity: A genuine interest in consumer behavior and the world of sports, gaming, or betting.

Our Internship Program at a Glance

Our interns will work onsite at our West Midtown Atlanta location. 

Fall Program: September 8th  - December 11th

Included perks:

• Housing stipend for those interns relocating to Atlanta
• Frequent catered lunches
• Networking and collaboration with fellow interns and industry professionals
• Social events with the Atlanta PrizePicks team

You must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

PrizePicks is an Equal Opportunity Employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Working at PrizePicks:

The hourly rate for this position is $30/hr. At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process. 

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Georgia. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 11:00 AM to 8:00 PM (Eastern Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 8:00 AM to 5:00 PM or closing shifts from 3:00 PM to 12:00 AM (Eastern Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Florida or Georgia 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Florida or Georgia  
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Summary

We’re looking for an Enterprise Account Manager to build and maintain trusted relationships with our largest and most strategic partners. In this role, you’ll serve as a key advisor to enterprise accounts across corporate, franchise, and local levels—helping them get the most out of our solutions while ensuring their needs are heard and prioritized within Shift4. You’ll manage the full customer lifecycle from order through installation, coordinating internal and external teams to deliver a seamless experience.

As a central partner to both our customers and internal teams, you’ll collaborate closely with Business Development, Product, and Product Development on complex deployments, new openings, and feature rollouts. You’ll act as the primary point of escalation for support, billing, and service questions, while also providing valuable insights through reports and business reviews. This role is ideal for someone with exceptional communication skills, a consultative mindset, and the leadership presence to influence stakeholders at all levels while driving long-term growth with enterprise accounts.

Responsibilities

• Become a trusted advisor for each Enterprise account by maintaining a great relationship with key members at the customer’s corporate, franchise, and/or local site. 
• Become an advocate for each Enterprise account within Shift4 to make sure all activities are scheduled and prioritized correctly. 
• Oversee all orders from (Order to Install) managing external and internal resources to ensure each customer order is installed in a timely and accurate manner. 
• Collaborate with Business Development, Product, and Product Development to support prospects and customer solutions with complex deployments. 
• Partner with Business Development to manage and grow each Enterprise Account where possible.
• Attend weekly calls/meetings for new openings, current projects, Q&A on features/functionality questions 
• Provide an escalation path for site issues/concerns as needed. This may include support issues, billing questions, equipment/warranty questions, etc. 
• Provide reports as requested to include case statistics, support statistics, user access, etc. 
• Liaison with business development concerning enterprise account challenges, opportunities, corporate structure changes, initiatives. 
• Conduct business review as requested. 
• Provide agenda, deck, call orchestration.
• Work with enterprise account vendors as needed for escalations, issues, new feature pilots/testing. 
• Process add on orders as needed for enterprise customers to include change of ownership, change of service, additional equipment, replacement equipment, configuration changes. 
• Provide lead information to BD on upcoming new openings, change of ownerships, etc. where full acquiring opportunities exist. 
• Demonstrates leadership skills and the ability to work in challenging environments. 
• Demonstrates strong communication skills and the ability to target messages to the right levels of an organization.

Qualifications

• Bachelor’s degree in Business or Information Technology fields preferred. 
• Minimum of 5 years Account Management or relevant experience within the industry. 
• Payments experience and strong understanding of the Payment industry is preferred. 
• Strong understanding of hardware platforms and configuration methods is preferred. 
• Experience in hardware deployment and logistics is a plus. 
• We are looking for individuals that are extremely self-sufficient, available to work flexible hours, & hold themselves to the highest standards of professionalism.

Shift4 is expanding globally and hiring a new Partner Manager, Marketplace!

The SkyTab Marketplace connects restaurant operators with the third-party software they need to run their business — from online ordering and reservations to accounting, loyalty, and beyond. Partners are the lifeblood of that ecosystem, and this role exists to recruit them, onboard them successfully, and help them thrive on the platform.

As Partner Manager, you'll own relationships with a portfolio of technology partners — managing the full lifecycle from initial outreach through launch and ongoing growth. You'll be the primary point of contact for partners, the internal advocate for their needs, and the person accountable for making sure integrations are live, healthy, and driving value on both sides.

This role is based onsite available at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Center Valley, PA 

Responsibilities

• A relationship builder: You're energized by talking to people, earning trust, and building long-term partnerships. You know how to manage expectations, navigate friction, and keep relationships productive even when things get complicated.
• Organized and accountable: You're managing multiple partners at different stages simultaneously. Nothing falls through the cracks. You track your pipeline, follow through on commitments, and flag issues before they become problems.
• A clear communicator: You can explain a technical integration requirement to a non-technical partner contact and translate partner feedback into something actionable for an internal product team. You write well and present confidently.
• AI-native in how you work. You've integrated AI tools into your day-to-day — drafting partner communications, researching the competitive landscape, summarizing meeting notes, building trackers and outreach templates.
• Commercially minded: You understand that partnerships need to drive business outcomes — for the partner and for Shift4. You think about partner performance, integration adoption, and revenue contribution, not just relationship health.
• Curious about the restaurant tech ecosystem: You follow what's happening in the space, know who the key players are, and bring informed perspective to conversations about which partners belong on the platform and why.

What Success Looks Like

Six months in:

• You've onboarded several new partners through the full launch process and have a clear handle on what makes an onboarding go smoothly vs. not.
• You have active, productive relationships with your partner portfolio — partners know who you are and feel supported.
• You understand the marketplace inside out: how integrations work, what operators care about, and where the current gaps are.

One year in:

• Your partner portfolio is growing — both in the number of live integrations and in adoption by SkyTab operators.
• You've identified which partner relationships have the most upside and are actively developing those into deeper engagements.
• You're contributing to how we think about partner recruitment — which categories to prioritize and which partners to go after.

You Should Know

This is an externally-facing role with real accountability for outcomes. Partners will look to you for answers, timelines, and solutions — you need to be comfortable owning that even when you have to go find the answer internally.

Integrations have a technical dimension. You don't need to be an engineer, but you'll be working with partners on API-based integrations and will need to get comfortable with the basics — reading documentation, understanding what's technically feasible, and knowing when to pull in engineering support.

The marketplace is still growing. You'll be working in a space that's actively being built, which means some processes will be undefined and some paths will need to be created. Comfort with ambiguity and a bias toward action are important.

Qualifications

• 7+ years in partner management, business development, account management, or a similar externally-facing role — ideally in technology, SaaS, or restaurant/hospitality tech.
• Track record of managing multiple partner or customer relationships simultaneously with strong follow-through.
• Comfortable working with technical concepts and partner-facing API integrations — prior experience in a tech-adjacent role is a plus.
• Strong written and verbal communication skills in English — you can represent Shift4 professionally in any partner interaction.
• Experience working cross-functionally with product, engineering, and commercial teams.
• Familiarity with the restaurant tech ecosystem a plus — you know the key players and understand the problems operators are trying to solve.

Why This Role Matters

The SkyTab Marketplace exists to give operators access to a curated ecosystem of tools that work together seamlessly. The Partner Manager is the person who makes that ecosystem real: recruiting the right partners, getting them live, and ensuring the integrations operators depend on are healthy and growing.

This is a high-impact, high-visibility role that sits at the intersection of product, commercial, and technology. If you want to help shape the restaurant tech ecosystem and build something operators genuinely rely on, this is the role.

#LI-BN1

The Senior Manager, Global Compensation Programs leads the design, implementation, and governance of Shift4’s global compensation programs to ensure alignment with the company’s pay philosophy, business strategy, and global growth objectives. This role partners closely with HR, Finance, and business leaders to develop competitive, equitable, and scalable pay structures and incentive programs that attract, retain, and motivate top talent. The Senior Compensation Program Manager drives compensation planning cycles, leads benchmarking and market analysis, and manages strategic compensation initiatives, ensuring consistency, compliance, and best-in-class practices across all regions.

Key Responsibilities:

• Lead the design, management, and continuous improvement of global compensation programs, including base pay structures, incentive plans, and equity frameworks.
• Oversee the annual compensation planning process (merit, bonus, and equity cycles) in partnership with HR Operations and Finance, ensuring accuracy, consistency, and adherence to budget.
• Develop and maintain global salary structures and pay bands across functions, geographies, and job levels to ensure internal equity and external competitiveness.
• Conduct and oversee market analysis using global compensation surveys (e.g., Radford, Mercer, Aon) to ensure alignment with targeted market positioning.
• Manage compensation governance, policies, and compliance, including global pay transparency, pay equity reviews, and local labor regulations.
• Partner with HR Business Partners and Talent Acquisition to provide strategic guidance on offers, promotions, and retention initiatives.
• Lead compensation-related projects such as job architecture alignment, system implementations (Workday Advanced Compensation), and acquisition integrations.
• Develop and deliver compensation education, communications, and tools for leaders to enable informed pay decisions.
• Partner with the Total Rewards and Finance teams to forecast compensation spend and assess cost implications of compensation programs.
• Monitor compensation trends and best practices, providing strategic recommendations to senior HR and business leaders.

Minimum Requirements:

• 7+ years of progressive experience in compensation or total rewards; experience managing global programs required.
• Deep understanding of compensation strategy, market pricing, job evaluation, and incentive design.
• Advanced analytical skills and proficiency with Excel; experience with compensation tools such as Radford, Mercer, or Workday Advanced Compensation preferred.
• Strong project management and organizational skills with the ability to manage multiple programs simultaneously.
• Demonstrated ability to influence and partner effectively with HR, Finance, and business leaders across geographies.
• Knowledge of global regulatory requirements and trends, including pay transparency, FLSA, and EU pay directives.
• Excellent communication and storytelling skills with the ability to translate data into actionable insights.
• Experience in a high-growth, fast-paced, or global technology environment strongly preferred.

Position Summary

The Residuals & Bonus Manager oversees the calculation, reconciliation, distribution, and reporting of all residual payments, bonuses, incentives, and commission structures related to merchant accounts and sales partners. This role ensures accuracy, compliance, and transparency in financial payouts and plays a key part in supporting sales channels, ISO partners, agents, and internal stakeholders.

Key Responsibilities

Residuals Management

• Validate monthly residual payouts for ISOs, sales agents, referral partners, and internal stakeholders.
• Reconcile processor statements to internal systems to ensure accuracy.

• Validate merchant processing data, interchange fees, buy rates, markups, and revenue splits.

• Audit merchant accounts for rate changes, billing discrepancies, and adjustments.
• Maintain and update residual structures, split agreements, and partner contracts.
• Manage chargebacks, fees, and pass-through costs impacting monthly residual earnings.

Bonus & Incentive Programs

• Administer monthly, quarterly, and annual bonuses and performance-based incentives.
• Work with Sales Leadership to refine compensation structures and bonus models.
• Track and validate activity-based incentives (new accounts, volume milestones, portfolio growth, etc.).
• Identify anomalies or disputes related to bonuses or commissions and resolve them promptly.

Reporting & Analytics

• Prepare detailed financial reports on payouts, trends, margins, and profitability.
• Provide partners and management with transparent payout statements.
• Conduct variance analysis and identify areas for optimization.
• Support forecasting and budgeting related to commissions and residual revenue.

Systems & Process Management

• Maintain and enhance payout systems, compensation software, and data tools.
• Collaborate with Operations, Sales, and IT to streamline workflows and automate manual processes.
• Ensure data integrity across CRM, processing systems, and reporting platforms.

Stakeholder Support

• Respond to inquiries from agents, ISOs, sales reps, and leadership regarding compensation.
• Provide clear explanations of calculations, rate changes, and merchant activity affecting payouts.
• Support sales teams with pricing modeling and residual forecasting.

Qualifications

Required

• 3–5+ years of experience in merchant services, payments, or financial operations.
• Strong understanding of interchange, merchant pricing structures, and processor statement formats.
• Advanced Excel/Sheets skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data cleaning).
• High attention to detail with excellent reconciliation and auditing skills.
• Strong analytical mindset and ability to explain complex payouts clearly.

Preferred

• Experience with residual/commission platforms (e.g., IRIS CRM, Tilled, Payrix, Stripe, or in-house systems).
• Familiarity with ISO/agent agreements and payment processing revenue models.
• Understanding of chargebacks, network fees, and merchant portfolio management.
• Background in Finance, Accounting, Business, or related fields.

Core Competencies

• Analytical thinking
• Accuracy & attention to detail
• Problem-solving
• Confidentiality and data integrity
• Communication & partner support
• Process improvement
• Time management, especially during payout cycles

Typical KPIs

• Accuracy rate of monthly payouts
• Timeliness of residual and bonus distribution
• Partner satisfaction (internal and external)
• Reduction of payout disputes or errors
• Automation and efficiency improvements in payout processes

Position Summary

The Senior Manager, Global Benefits leads the strategy, design, and governance of Shift4’s global benefits programs across all regions to ensure alignment with the company’s Total Rewards philosophy, regulatory requirements, and global growth objectives.

This role partners closely with HR, Finance, Legal, and external brokers to develop competitive, compliant, and scalable benefits programs that support employee well-being, manage risk, and optimize cost. The Senior Global Benefits Manager oversees global health, welfare, retirement, and risk programs, ensuring operational excellence and consistency across 30+ countries.

Key Responsibilities

• Lead the design, implementation, and continuous improvement of global benefits programs, including health, welfare, retirement, and insured risk benefits across all regions.
• Oversee annual benefits renewals, vendor negotiations, and broker partnerships to ensure competitive positioning and cost discipline.
• Manage global benefits governance, including compliance with local labor laws, statutory requirements, and multinational pooling arrangements.
• Partner with Finance to forecast and manage global benefits costs, including trend analysis, stop-loss strategy, and renewal modeling.
• Lead benefits integration efforts for acquisitions, ensuring seamless transition and alignment to Shift4’s benefits framework.
• Develop and maintain global benefits policies and documentation, ensuring clarity and consistency across geographies.
• Partner with HR Business Partners to advise on local benefits practices, employee inquiries, and country-specific requirements.
• Monitor regulatory developments and market trends (e.g., EU directives, pension reforms, healthcare cost trends) and provide strategic recommendations.
• Oversee benefits administration processes and ensure accuracy, vendor performance, and service quality.
• Support employee communication and education efforts related to benefits programs.
• Drive global benefits harmonization initiatives where appropriate while balancing local regulatory and market realities.

Minimum Requirements

• 7+ years of progressive experience in global benefits or total rewards, with direct experience managing multi-country programs.
• Strong understanding of global health, welfare, retirement, and risk benefit structures.
• Experience working with multinational brokers (e.g., Mercer, WTW, Aon) and global pooling arrangements.
• Knowledge of international regulatory frameworks and statutory benefit requirements.
• Strong financial acumen with experience in benefits cost forecasting and trend analysis.
• Demonstrated ability to manage vendors and negotiate contracts effectively.
• Strong project management skills, particularly in global rollouts or M&A integration.
• Excellent communication skills with the ability to translate complex benefits information into clear guidance.
• Experience in a high-growth, global technology or payments environment preferred.

OVERVIEW

Reporting to the Senior Manager, HR Operations, the Coordinator, People Operations serves as a key point of contact for employees and managers seeking day-to-day HR support. This role is responsible for triaging and responding to inquiries through the People Services inbox, processing routine HR transactions, and ensuring that employees receive accurate, timely, and professionally delivered service across the full spectrum of HR operations.

This is a professional-level HR role requiring foundational knowledge of employment practices, HR systems, and service delivery. The Coordinator must bring sound judgment to prioritize competing requests, recognize when issues require escalation, and maintain accuracy and confidentiality in all employee data and communications. It is not an administrative role — the Coordinator is expected to understand the ‘why’ behind HR policy and process, and to represent the People Services function with competence and accountability.

This position has been created to strengthen frontline HR service delivery and ensure consistent, high-quality support for Abacus Group’s approximately 900 employees across the US, UK, and UAE. The successful candidate will bring a customer-service orientation, a genuine commitment to operational excellence, and the initiative to take ownership of their work from inquiry to resolution.

JOB DESCRIPTION

DUTIES AND RESPONSIBILITIES

People Services Inbox & Triage (40%)

• Own daily monitoring and timely response to the People Services inbox, ensuring all inquiries receive a professional first response within established SLA windows
• Accurately triage incoming requests by category, urgency, and complexity — resolving routine inquiries independently and escalating complex or sensitive issues appropriately to HRBPs or the Senior Manager, HR Operations
• Prioritize competing requests with sound judgment, demonstrating consistent ability to distinguish high-impact issues from lower-priority items
• Track and document all case activity to enable reporting on volume, response times, and recurring themes
• Contribute to knowledge base and FAQ development to reduce repeat inquiry volume over time

HR Transactions & Employee Lifecycle (30%)

• Process routine employee lifecycle transactions in Workday including hires, terminations, job changes, department transfers, and compensation updates
• Ensure data accuracy and integrity across all HRIS entries; perform regular audits to identify and correct discrepancies
• Support onboarding coordination including new hire documentation, I-9 processing, and first-day logistics in partnership with Talent Acquisition
• Assist with offboarding administration including separation paperwork, final pay coordination, and benefits termination notifications
• Process leave of absence requests and maintain accurate leave tracking records

Benefits & Payroll Support (15%)

• Respond to employee inquiries related to benefits enrollment, eligibility, and plan information, escalating complex cases to the Payroll, Benefits & Retirement Plans Specialist
• Support open enrollment administration including employee communications, system updates, and enrollment tracking
• Assist with payroll-related employee inquiries, directing technical payroll questions to the appropriate specialist while providing accurate first-line information
• Coordinate basic deduction changes and updates in Workday as directed

HR Operations & Process Support (15%)

• Maintain and update HR documentation, SOPs, and employee-facing resources on SharePoint and other internal platforms
• Generate routine HR reports and data pulls from Workday to support team needs
• Support HR projects and initiatives as assigned, including compliance activities, policy rollouts, and integration efforts
• Partner closely with HRBPs and the HR Operations team to ensure consistent service delivery and a seamless employee experience
• Identify opportunities to improve processes and reduce inefficiencies in HR service delivery

KNOWLEDGE, SKILLS, AND ABILITIES

HR Knowledge & Service Delivery

• Working knowledge of foundational HR principles including employment law basics, employee lifecycle processes, and benefits administration
• Ability to triage HR inquiries accurately, distinguishing routine requests from escalation-worthy situations
• Familiarity with federal and state employment regulations sufficient to provide accurate first-line guidance and recognize compliance risk
• Understanding of HR policy and the ability to interpret and explain policy to employees in plain language
• Commitment to service delivery excellence — responsive, accurate, and employee-centric in all interactions

Systems & Technical Skills

• Proficiency with HRIS platforms; Workday experience strongly preferred
• Solid Microsoft Office skills including Excel (VLOOKUP, filters, basic formulas), Outlook, and SharePoint
• Comfort generating and reviewing HR data reports and identifying discrepancies
• Ability to learn new systems and adapt to technology changes quickly
• Experience using case management or ticketing tools is an asset

Prioritization & Operational Judgment

• Demonstrated ability to manage a high volume of competing requests and consistently prioritize by impact and urgency
• Self-directed and organized, with strong ability to manage tasks to completion without constant supervision
• Proactive follow-through — takes ownership of inquiries from receipt through resolution and communicates status appropriately
• Recognizes the difference between issues that can be resolved independently and those requiring escalation or legal guidance

Communication & Professionalism

• Clear, professional written communication with an ability to explain HR topics accessibly to a non-HR audience
• Strong interpersonal skills and genuine customer service orientation
• Ability to handle sensitive and confidential employee information with discretion and integrity
• Comfortable working across a geographically distributed, multi-entity organization
• Collaborative approach with strong ability to partner with HRBPs, Finance, and Operations teams

ATTRIBUTES THAT WILL DRIVE SUCCESS

• who treats every employee inquiry as an opportunity to represent People Services with professionalism and care SERVICE-FIRST MINDSET
• who can rapidly assess the urgency and complexity of competing requests and act accordingly — every time TRIAGE EXPERT
• who takes full accountability for People Services responsiveness and sees unanswered inquiries as a personal priority INBOX OWNER
• who processes transactions accurately and audits their own work before submitting DETAIL-ORIENTED OPERATOR
• who understands enough HR practice to guide employees correctly and know when to escalate POLICY-INFORMED
• comfortable in Workday and capable of learning new tools without hand-holding SYSTEM-SAVVY
• who keeps employees and teammates informed and doesn’t let requests fall through the cracks PROACTIVE COMMUNICATOR
• who supports the HR Operations team and HRBPs in delivering a best-in-class people experience TEAM PLAYER

Qualifications 

• Human Resources, Business Administration, Organizational Development, or related field
• With demonstrated HR knowledge and relevant experience
• HR generalist, HR coordinator, or HR operations experience

The Benefits of Working for Abacus

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced technicians that aim to deliver exceptional service
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.
• Workplace perks including healthy snacks and team-building events.

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

As a Sr. Site Reliability Engineer, you'll be the guardian of our platform's reliability and performance, ensuring millions of hospitality transactions flow seamlessly across the globe. You'll architect and implement scalable AWS cloud solutions that keep the most ambitious hotels running 24/7, while fostering a culture of automation, resilience, and continuous improvement across our engineering teams.

Our SRE Team:

We're a bottom-up, collaborative team that thrives on healthy debate and shared ownership of our infrastructure. You'll have endless opportunities to influence architecture decisions while working with cutting-edge cloud technologies at scale. We believe the best solutions come from engineers who are empowered to innovate, experiment, and challenge the status quo.

What You Bring to the Team:

• Design and implement a reliable and scalable AWS architecture to meet the needs of the organization.
• Maintain and support highly loaded Kubernetes (EKS) clusters and infrastructure-related components.
• Support the CICD process with ArgoCD and GitOps.
• Automate the platform deployments with Terraform infrastructure-as-code.
• Develop and continuously improve product Observability and Monitoring systems based on the Grafana, Prometheus, DataDog, and Cloudwatch.
• Respond and participate with Incident Management and Root Cause Analysis, ensuring minimal impact on services.
• Optimize system performance and troubleshoot issues as they arise.
• Collaborate with development teams to establish monitoring best practices and ensure systems meet reliability targets. 
• Collaborate with security teams to implement and maintain security best practices.
• Infrastructure support rotation providing guidance to other engineering teams.

What Sets You Up for Success:

• 5+ years of experience as a DevOps or SRE working within the AWS ecosystem.
• 5+ years of experience with Kubernetes (EKS) and Helm charts.
• Experience with designing, building, and supporting CI/CD pipelines with ArgoCD and GitHub actions.
• Experience with infrastructure-as-code methodologies with Terraform.
• Experience with Observability and Monitoring with Grafana, Prometheus, DataDog, and Cloudwatch.
• Experience with Incident Management, full-stack troubleshooting, performance analysis, and root cause analysis (RCA).
• Experience with Web application systems such as Nginx, Ingress controllers, load balancing, and Content Delivery Networks. 
• Experience with Databases (MySQL, PostgreSQL, Aurora) and Middleware technologies (Redis, Memcached, and SQS)
• Good networking skills with VPC, Security Groups, and Network ACLs.
• Ability to work remotely and manage your own time in a global team.
• Good written and verbal communication in English.
• Bachelor’s degree in Computer Science or equivalent experience.

Bonus Skills to Stand Out:

• Advanced experience with Database Administration (Aurora, MySQL, PostgreSQL).
• Experience working in a PCI-compliant environment.
• Experience working with Kong API Gateway.

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

#LI-REMOTE #LI-IK1

The Sr. Water Quality Client Solutions Manager (WQCSM) is responsible for selling advisory services, construction, and design-build water quality projects. The position is vital to the region’s sales and business development function and actively promotes RES’ solutions across the Southeast, including Tennessee, North Carolina, South Carolina and Georgia.  This position can be based in Raleigh, NC, Charlotte, NC, Athens, GA, Charleston, SC, Nashville, TN, or an alternative / remote location within the Southeast may be considered.

The candidate will possess in-depth knowledge of water quality regulations and ecological restoration practices as they pertain to improving water quality, and will have experience in business development/sales, project development, and delivery, particularly in integrated or alternative delivery methods (e.g., design-build, pay-for-performance). This role collaborates with clients in early sales efforts to understand their water quality issues.  The WQCSM coordinates with internal and external project team members to win business, execute projects, and drive growth in this sector. Key candidates will have experience with proposal writing/development, project discovery, advancing projects through a complex, lengthy sales process, and concept development.

The WQCSM works with the National Water Solutions Team to market watershed-scale integrated delivery projects in water quality and resilience directly to prospects and clients across the United States. The position is vital to the company’s strategic vision for landscape-scale restoration.

Responsibilities

• Achieve a defined annual sales target that enables RES to achieve its strategic growth plan
• Prospect and develop a sales pipeline of 4x to goal and drive growth in the core business and emerging strategic solutions
• Lead multi-disciplinary teams in the RES sales process to market its solutions to a list of target clients, to include working with RES’ marketing and proposal teams.
• Position RES as a strategic advisor that monitors relevant client issues and engages with innovative solutions
• Attend and speak at conferences and trade groups, and identify other external leadership roles to elevate brand awareness for RES and drive lead generation 
• Monitor and share feedback about changes in customer behavior and preferences so RES can actively refine its offering

We would like to talk to you if you have many of the following:

• BA/BS Biology, Environmental Science, Geology, Hydrology, Engineering, Agricultural Science, or similar Science
• Three or more years of Regulatory or Environmental consulting experience as a “seller-doer” responsible for leading the pursuit and delivery of projects
• Demonstrated existing relationships with public agencies and regulators, private developers, consulting and engineering firms, non-profits, and academia within the Southeast
• Demonstrated ability to sell to multiple stakeholders and create a consensus that enables a commercial booking
• Experience in the review and preparation of regulatory documents and deliverables, and responding to agency comments
• Advanced understanding of and experience with relevant environmental regulations and permits/approvals (e.g. CWA 404/402/401, NWP/IP, NPDES, ESA)
• Sound understanding of restoration design principles, approaches, and supporting technical information, such as engineering design plans, functional calculations, and ecological data
• Able to independently access state and federal databases to extract specific information and interpret and communicate the results of data collected
• Ability to travel up to 50% of your time, business depending

What will make you stand out?

• Strong familiarity with GIS capabilities and functions.
• Exposure to estimating, scheduling, and budget development for project delivery
• Experience leading a multidisciplinary team in a defined sales process to win projects
• Advanced Degree or additional qualifications in Project Management, such as Project Management Professional, that indicate an ability to work with multi-disciplinary teams
• Relevant ecological restoration certifications, such as Professional Wetlands Scientist, Wetland Professional in Training, Certified Ecological Restoration Practitioner, or a similar credential
• Experience with grant writing or working on grant-funded projects, including federal, state, or other funding sources, is highly desirable.

We are seeking an experienced Senior Project Manager with a background in Business Analysis and/or Product Management to lead strategic business initiatives. This role is responsible for the end-to-end execution of projects focused on analyzing, planning, implementing, and automating business processes. The ideal candidate combines project management expertise with analytical skills to drive business process improvements at both departmental and company levels.

Key Responsibilities

• Lead and coordinate multiple projects simultaneously across different departments, ensuring timely delivery within scope and budget
• Own end-to-end project planning, including solution design, budgeting, resource allocation, and risk management
• Conduct in-depth analysis of workflows and business processes to identify optimization opportunities and translate them into actionable project requirements
• Drive business process improvements through research, process modeling, data analysis, and gap analysis
• Communicate effectively with stakeholders throughout the project lifecycle - gathering requirements, reporting progress, presenting results, and managing expectations
• Lead change management efforts, ensuring smooth transitions and stakeholder engagement during implementation
• Coordinate with cross-functional teams to ensure the successful integration of business systems, processes, and technology solutions

Qualifications

• 4+ years of proven project management experience
• Proven experience as a Business Analyst or Product Manager
• Proven experience in managing digital and operational business process improvement projects
• Hands-on experience in business process analysis and workflow optimization with a proven track record of implementing improvements directly into products or operational processes
• Experience managing cross-functional teams and collaborating with business and technical stakeholders
• Fluency in English (Upper-Intermediate or Advanced level)
• Experience implementing AI into products and/or business processes with measurable results is a plus
• Proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) is a plus

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

We are seeking an experienced Middle Project Manager with a strong background in Project Management and Process Implementation to lead the development and implementation of the new internal systems and business processes. The ideal candidate has a blend of project management, analytical, and soft skills to analyze and improve processes on department and company levels and communicate directly with the stakeholders.

Key responsibilities:

• Lead the end-to-end internal project lifecycle - from requirements gathering to solution delivery and business process implementation
• Conduct user interviews and stakeholder discovery sessions to identify business needs, validate assumptions, shape the direction of process or system improvements, and translate them into clear, actionable project requirements
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage
• Work closely with product managers, design, development, and other teams to ensure timely and high-quality delivery
• Identify and manage project risks, issues, and dependencies, providing mitigation strategies and solutions
• Lead change management efforts, ensuring smooth transitions and stakeholder engagement throughout project phases
• Monitor project performance and KPIs, ensuring alignment with project objectives and business outcomes
• Lead business process implementation - ensuring solutions are embedded into actual workflows and adopted by the teams
• Collect and analyze data to support decision-making and proposed solutions
• Prepare and deliver progress reports, presentations, and status updates to stakeholders and senior management
• Maintain awareness of industry trends, emerging technologies, and best practices
• Proactively identify potential process improvements, efficiency gaps, and blind spots across teams and workflows

Qualifications

• 3+ years of experience in project management
• Strong organizational, planning, and delivery skills
• Experience in business process analysis and optimization, or product workflow buildup, is a must
• Strong communication and stakeholder management skills
• Experience working with cross-functional teams and both business and technical stakeholders
• Data-driven approach to decision-making
• Experience working with AI or implementing AI into products or business processes 
• Ability to work independently and as part of a team
• Flexibility to adapt to changing requirements and deadlines
• English at least B2

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

This application is for Clinic-specific role Aesthetic Registered Nurse (RN). Please utilize this if you are interested in working with Skin Laundry, but do not see a role open right now that matches what you are looking for. We are growing and always looking for great talent!

Location:  Atlanta, GA

Compensation: $22/hr base rate + tips & commission | $40/hr guaranteed rate

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

Physical Requirements: This role requires long periods of Sitting & standing. Individuals are required to lift and move inventory and other clinic assets. 

Job Summary 

As part of the clinic team the Aesthetic Registered Nurse is a medical skincare professional who partners with their clinic team to provide clients’ excellence services with advanced medical-grade technologies and skin care product recommendations on their customized skin care journey. While other companies also specialize in injectables, hair removal and tattoo removal, we specialize in one thing - facials.  Helping develop effective routines and customized plans for clients with compassion and high-energy. RN’s should be ready to join a hard-working & high volume medical-grade skin care clinic. 

Reports To: Clinic Manager 

Qualifications

Required education: 

Associate 

Required experience: 

Registered Nurse (RN): 3 years on the job as an RN (clinicals not included)

Required license or certification: 

Registered Nurse (RN) 

Current State Nursing License 

BLS 

Senior Laser Practitioner License highly preferred.

• 2 years of experience in Skin Care/Aesthetics or customer service preferred and 3 years of work experience in a clinical environment as an RN.
• Current RN State License Basic Life Support Certification is required through the American Heart Association
• Sr Cosmetic Laser Practitioner certification highly preferred
• Clinically competent, professional, compassionate, functions well with the team, and able to provide safe and therapeutic services.
• Customer service is our #1 priority, must have exceptional communication skills be capable of problem-solving.
• Must have an outgoing personality yet calming presence, making clients comfortable.
• Attentive, able to listen and read customers to ensure high Skin Laundry standards are always met.
• Attention to detail in following company protocol and goal oriented.
• Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance.
• Able to work weekends (40 hours per week) 

Responsibilities Include:  

Creating Curated Client Experiences 

-Present & promote customized no-downtime laser facials best suited for current and perspective clients’ personal skincare needs and are safe and effective for all skin types. 

-Discuss the importance of the skin care protocols created by the medical team. 

-Celebrate the success of the results our clients seeing. 

 Supporting Store Operations Success 

-Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business 

-Assists with training (precepting), coaching, and developing staff members to understand and execute operational expectations 

-Establishes adequate staff to ensure timely patient visits 

-Strong communication skills, ability to multitask, and comfortability with computer/store systems 

-Establishes and maintains effective client retention processes  

Enhancing Skin Laundry Culture  

-Partner with clinic team to provide people-oriented, enjoyable & comfortable workplace of belonging. 

-Respect and support all team members individuality & provide an inclusive environment 

-Understand opportunities and support the team to meet personal & clinic goals. 

-Maintains organizational relationships   

5 ways we give back to YOU 

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs. 

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply   

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice. 

LOCATION:

• For those that live within a reasonable commuting distance  of a BDA location — Woodinville, WA; Atlanta, GA; Austin, TX; Dallas, TX; Troy, MI; or Indianapolis, IN — the role offers a flexible onsite schedule of onsite 4 days per week (with 1 day remote). There is a strong preference to hire near one of these locations.

• This role is remote for candidates not located within a reasonable commuting distance from one of our BDA office locations.

Position Summary

As a key member of the Sales Leadership Team, the Director, Client Services plays a vital role in both the strategic direction and day-to-day leadership of assigned enterprise and hybrid client accounts. This role requires a dynamic leader who combines strong sales and operational acumen with the ability to drive strategic growth, mentor high-performing teams, and build trusted long-term client and internal partnerships.

You will be responsible for leading a team which may consist of National Account Director(s), National Account Manager(s), Account Manager(s) and Associate Account Manager(s), driving revenue growth across a portfolio of enterprise accounts, and ensuring consistent, high-quality delivery of branded merchandise solutions that meet client objectives and contractual commitments. This is a client-centric, results-driven position focused on delivering value through partnership, innovation, and operational excellence.

Key Responsibilities

Strategic Leadership & Planning

• Collaborate with Sales, Program and Operational leadership to define account-specific growth strategies and align them with overall business objectives.
• Lead strategic planning sessions with account teams to develop marketing, promotional, and brand engagement strategies for key clients.
• Analyze financial data, sales trends, and client performance to craft strategic plans and ensure continued margin and revenue growth.
• Represent client needs within BDA and act as a key voice in Sales Leadership discussions, contributing to broader company planning and best practices.

Client Relationship Management

• Serve as the sales leadership point of contact for a portfolio of enterprise accounts, building long-term, trusted partnerships with clients.
• Lead efforts to understand and address client priorities, KPIs, and brand compliance standards while proactively identifying opportunities for added value.
• Oversee the development and execution of Quarterly/Annual Business Reviews (QBRs/ABRs) and other strategic initiatives.
• Monitor and enhance client satisfaction using data and insights such as NPS and VOC feedback.

Team Leadership & Development

• Manage, mentor, and develop a team of Account Managers and support staff, fostering a culture of accountability, collaboration, and continuous growth.
• Continually ensure updated Large Account Management Plans are well- documented for clear achievable strategy goals, executed by assigned team members, followed by all internally, and are designed to meet and exceed client expectations.
• Create client purpose, vision and business objectives which extend out from one to three years as a proactive retention strategy.
• Conduct regular 1:1s, team meetings, performance reviews, and coaching conversations to ensure alignment with KPIs and forecast goals.
• Support professional development, identify leadership potential, and create growth opportunities within the team.
• Partner with HR to lead hiring, onboarding, and talent planning efforts.

Operational Execution & Sales Enablement

• Monitor team activity to ensure Salesforce CRM compliance, accurate forecasting, pipeline health, and timely quote/order processing.
• Oversee execution of large client projects and ensure alignment with internal resources, vendors, and compliance procedures.
• Collaborate with internal departments including Programs, Marketing, Merchandising, Sales Ops, and Finance to support seamless service delivery.
• Proactively forecast resource needs and potential allocations within assigned sales team and internally.
• Manage assigned P&L, budget targets, and OPEX controls to ensure both revenue growth and margin preservation.
• Client contract negotiation, content drafting, amendment/addendum drafting, execution management.

Cross-Functional & External Engagement

• Actively engage with industry trends, client industries, and marketplace developments to bring fresh insights and innovation to clients.
• Support business development efforts and assist with strategic pitches, program launches, and new client onboarding as needed.
• Represent the voice of the client in internal forums and act as a liaison across cross-functional teams.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• 10+ years of experience in enterprise sales, account management, or client services, preferably in the branded merchandise or promotional products industry.
• 5+ years of direct team leadership and sales management experience.
• Strong track record of strategic client relationship management and revenue growth.
• Proficient in Salesforce or similar CRM platforms; strong Excel and PowerPoint skills.
• Exceptional communication, presentation, and negotiation skills, especially with executive-level clients.
• Financial acumen, including budgeting, forecasting, and margin analysis.
• Ability to manage multiple priorities in a fast-paced, client-focused environment.
• Willingness to travel approximately 50%.

Key Competencies

• Strategic and critical thinking with hands-on execution capability
• Leadership through collaboration and accountability
• Client-first mindset with a passion for brand building
• Analytical, data-driven decision making
• Creative problem-solving and adaptability

We are pleased to share the base salary range for this position is $150k to $180k. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.

#LI-LG1

#LI-Onsite

We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.

Key Responsibilities

• Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
• Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
• Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
• Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
• Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. 

Qualifications

• 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
• Experience leading cross-functional teams and delivering impactful results.
• Deep understanding of modern product and project management practices. 
• Good understanding of when development is needed or not needed to solve the problem.
• Strong analytical mindset with the ability to make data-informed decisions.
• Strong organizational, planning, and delivery skills are a must.
• Excellent communication with strong stakeholder engagement and alignment skills.
• Proven records in business process analysis, optimization, and digital transformation.
• Experience in building automations to optimize processes and manual tasks.
• Self-driven, highly organized, and comfortable working remotely across time zones.
• Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
• Previous BA experience is a plus.
• Fluent in English (spoken and written).

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

The Challenge

The People Experience & Development (PXD) team at OneTrust is hiring a Senior People Programs Partner based in Atlanta, GA. 

PXD owns the core programs that shape what it’s like to work at OneTrust for employees around the world—from our company values and employee value proposition to onboarding, learning and development, career growth, performance reviews, engagement surveys, and in‑office experiences. Together, these programs create a connected, meaningful employee experiences and help make OneTrust a great place to work. 

Your Mission

This role designs and delivers OneTrust’s career growth ecosystem, helping employees understand how to grow through clear career frameworks, internal mobility, a talent marketplace, and mentoring. The focus is on making career growth structured, practical, and aligned to business needs. 

You Will

Below are a list of core responsibilities and area of focus:

Career Architecture 

• Support the design, documentation, and rollout of career progressions across job families and functions to enable consistent role clarity and growth expectations. 

• Partner closely with Total Rewards to align career architecture with job benchmarking, leveling, and job structures, ensuring consistency between career frameworks and compensation foundations. 

• Collaborate with HR Business Partners and functional leaders to translate career architecture into clear, practical guidance for employees and managers. 

• Help ensure alignment between career architecture and related people's processes, including performance enablement, talent review, and internal mobility. 

Career Growth Framework 

• Build and maintain a clear, scalable career growth framework that connects skills, experiences, and development pathways across roles and levels. 

• Translate concepts into simple, accessible tools and artifacts that employees and managers can use in meaningful career conversations. 

• Partner with Learning & Development and HRBPs to ensure the framework informs development planning, learning pathways, and talent decisions. 

• Evolve the framework over time based on business needs, functional feedback, and organizational maturity. 

Career Programs & Manager Enablement 

• Design, coordinate, and manage career growth programs such as stretch assignments, internal gigs, mentoring, and job shadowing. 

• Establish clear program approaches, governance, and operating models to ensure equitable access, clarity of roles, and scalable administration. 

• Develop manager tools, guides, and resources that enable high‑quality career and development conversations. 

• Drive adoption through effective change management, communications, and partnership with HRBPs and people leaders. 

You Are

• 8+ years of relevant experience in human resources/people organization focusing on talent management & career development 

• Prior experience in enterprise software, SaaS, or IT-specific software is a plus.  

• Bachelor’s degree in business, human resources, communications, and other related fields. 

• Experience supporting career frameworks, internal mobility, or talent development programs 

• Strong program execution and cross‑functional collaboration skills 

• Ability to translate concepts into simple, usable tools 

• Comfortable operating in evolving, build‑and‑scale environments 

The Challenge

The People Experience & Development (PXD) team at OneTrust is hiring a Senior People Programs Specialist based in Atlanta, GA. 

This role plays a critical enabling role across the PXD portfolio. This role partners closely with PXD Program Managers to support the discovery, design, execution, and ongoing operations of enterprise people programs. The Specialist acts as a flexible, cross‑pillar resource—providing analytical horsepower, operational rigor, and execution support to ensure programs launch smoothly, scale effectively, and deliver meaningful impact. 

This role is ideal for someone who thrives in ambiguity, enjoys juggling multiple initiatives, and is energized by supporting high‑visibility programs that shape the employee and manager experience. 

Your Mission

• Partner with PXD Program Managers to support the discovery, design, and execution of enterprise people programs across the Experience, Performance, and Leadership & Development pillars. 

• Provide hands‑on operational and program support, including planning, documentation, coordination, and day‑to‑day execution. 

• Support program launches, pilots, and ongoing operations to ensure initiatives are delivered with high quality and operational excellence. 

• Support initiatives such as onboarding and delivering orientations, in-office activities, performance-related programs, manager enablement training and career frameworks to name a few. 

• Assist in developing guidance, templates, enablement materials, and program communications to ensure smooth execution. 

• Track participation, adoption, and operational metrics across PXD programs to understand effectiveness and opportunities for improvement. 

• Support feedback collection from employees and managers through surveys, focus groups, and qualitative insights. 

• Partner with Program Managers and PXD leadership to continuously improve the quality, clarity, and impact of the PXD portfolio. 

You Are

• Bachelor’s degree in business, human resources, communications, and other related fields. 

• 5–8+ years of experience in HR, People Programs, Talent Management, Learning & Development, or related fields. 

• Experience supporting or operating people programs at scale in a fast‑paced or evolving environment. 

• Strong program execution and operational skills, with exceptional attention to detail. 

• Ability to bring structure and clarity to ambiguous or evolving initiatives. 

• Strong collaboration and communication skills; comfortable partnering across teams and stakeholders. 

• Experience creating tools, templates, and guidance for managers and employees. 

• Experience in enterprise software, SaaS, or technology environments is a plus. 

Hi, we're Oscar. We're hiring a Member Escalations Team Lead to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be the expert on production team workflows and is responsible for driving goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. This role partners with stakeholders to assist members with their health insurance needs, while partnering with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team.

You will report to the Manager, Member Escalations Operations.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Georgia. #LI-Remote

Pay Transparency:

The base pay for this role in all other locations is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years experience in a customer service or escalations environment
• 1+ years healthcare and/or insurance experience
• 2+ years of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience working with teams in multiple locations and multiple disciplines
• 1+ years managing projects

Bonus Points

• Bachelor's degree
• 1+ years of claims processing experience
• Lean Six Sigma or Process Improvement certification
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries

We are seeking a Payroll Manager to own and scale our global payroll function across a multi-entity, multi-country organization. This role will be responsible for end-to-end payroll operations while serving as the system owner for Deel, which will function as our primary HRIS, payroll, and EOR platform. The ideal candidate is detail-oriented, systems-minded, and experienced operating payroll in a global environment. You will play a critical role in ensuring accurate, compliant payroll while building scalable processes, strengthening internal controls, and supporting multi-entity financial reporting.

This is a Hybrid position in our Atlanta OR Barcelona office.

Key Responsibilities:

Global Payroll Operations:
● Own end-to-end payroll across U.S. and international entities (W-2 employees, EOR populations, and contractors)
● Operate Deel as the system of record for payroll and employee data
● Manage payroll calendars, pay cycles, and country-specific requirements across multiple jurisdictions
● Ensure accurate and timely processing of payroll, bonuses, commissions, and off-cycle payments

Payroll Accounting & Close:
● Prepare and review payroll journal entries, accruals, and account reconciliations across multiple entities
● Partner with Accounting to support month-end close and consolidated financial reporting
● Ensure proper GL mapping and alignment between payroll outputs and financial statements

Compliance & Controls:
● Ensure compliance with U.S. and international payroll regulations, tax filings, and statutory reporting
● Maintain strong internal controls, including segregation of duties and audit-ready processes
● Partner with Director of Tax and external advisors on payroll-related filings and audits

Systems & Process Optimization:
● Serve as system owner for Deel, including configuration, maintenance, and optimization
● Drive automation and scalability of payroll processes across entities, currencies, and geographies
● Build and document standardized payroll workflows and procedures

Cross-Functional Partnership:
● Partner with HR on onboarding, terminations, compensation changes, and employee lifecycle events
● Serve as primary point of contact for payroll-related employee and executive inquiries
● Collaborate with Finance, Legal, and Operations on global workforce and compliance matters

Qualifications:

Required:
● 6–10+ years of payroll experience, including multi-entity and multi-country payroll
● Experience managing payroll in Deel as a primary HRIS and global payroll platform, including U.S. W-2 payroll and international populations
● Experience operating a unified global payroll platform across multiple entities and jurisdictions, including ownership of payroll accounting and system integrations
● Strong working knowledge of NetSuite, including payroll-related GL impacts
● Experience managing EOR, contractor, and employee payroll models in a global environment
● High attention to detail with a strong internal-controls mindset
● Experience operating in a fast-paced, scaling organization

Preferred:
● Experience supporting multi-subsidiary, multi-currency environments
● Prior ownership of payroll system implementations or migrations
● Strong cross-functional communication skills and comfort working onsite with leadership

What Success Looks Like:
● Payroll is accurate, timely, and compliant across all entities and jurisdictions
● Deel is fully optimized as a unified HRIS and payroll system
● Payroll accounting is clean, reconciled, and aligned with financial reporting in NetSuite
● Processes and controls scale effectively with company growth and international expansion
● Employees have a seamless payroll experience while Finance maintains strong oversight and controls

Who Connecteam is:

Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce—the deskless employees.

Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.

Enterprise  Customer Success Manager 

What's the job?

The Enterprise Customer Success Manager is responsible for overseeing Connecteam’s Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.

Your main responsibilities will include

• Develop and execute customer success plans based on their main desired business outcomes
• Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
• Consult with customers to help them solve problems and achieve their goals
• Analyze data to track customer progress and identify areas for improvement
• Stay up-to-date on industry trends and best practices
• Work collaboratively with other departments and teams to ensure customer success
• Work with customers to create new use cases/success stories
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
  
  

Which qualifications you’ll need:

• • • Experience in B2B SaaS – 2 years of experience MUST
    • Customer-facing experience
    • Superb written and verbal communication skills
    • Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
    • Experience in helping customers deploy and see the value of the products they have purchased.
    • Experience in building relationships with senior business & platform stakeholders.
    • A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
    • Advantage- Experience working in a global team, for an international company
      

      Advantage: 

      • Experience working in an international, remote-first SaaS company
      • Background in HR Tech, Workforce Management, or related industries

        Hiring process with us:

        At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.

        Benefits:

        • Medical coverage.
        • Insurance plan.
        • Paid time off for vacation, sick days.
        • 401(k)
          
          Salary range: 100-120K

        We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia. 

Role Summary

The BPO Administrator plays a key role in supporting the day-to-day operations of Xometry’s BPO program. This specialist ensures all administrative and compliance-related documentation is complete and accurate, while also serving as a primary point of contact for internal business customers submitting new or updated BPO requests.

This position bridges the gap between business functions, BPO vendors, and internal stakeholders (Finance, Legal, HR, and IT), ensuring smooth onboarding, change management, and reporting processes across all outsourcing initiatives.

Key Responsibilities

Administrative & Compliance Support

• Maintain and track all BPO-related documentation, including Master Service Agreements (MSAs), Statements of Work (SOWs), Work Orders, and onboarding/offboarding forms.
• Coordinate document flow between Legal, Finance, HR, and vendor teams.
• Ensure timely updates to internal trackers and databases (e.g., Confluence, Jira, or shared Excel files).
• Verify that all required paperwork is completed before onboarding or contract renewal.
  
  

Business Support & Request Management

• Act as the first point of contact for business owners submitting BPO requests.
• Collect, review, and validate incoming requests to ensure they include necessary details (e.g., number of FTEs, start date, job description, time zone overlap, skill set requirements).
• Route validated requests to the appropriate internal approvers (Finance, Procurement, Legal, HR).
• Follow up with business customers and vendors to ensure smooth communication and timely updates on request status.

Operational Coordination

• Support the onboarding and offboarding workflow for BPO employees in coordination with IT and HR.
• Maintain up-to-date records of vendor performance, project milestones, and billing cycles.
• Assist in generating reports and summaries for management on BPO headcount, budget utilization, and vendor performance KPIs.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 2+ years of experience in administrative operations, vendor management, or shared services.
• Strong organizational and communication skills with a high attention to detail.
• Ability to handle multiple requests simultaneously and maintain clear documentation.
• Proficiency in Microsoft Excel/Google Sheets, Confluence, and Jira (or similar systems).
• Experience working with international teams or outsourcing vendors is a plus.
  
  

Key Competencies

• Ownership: Takes initiative to follow through on tasks until completion.
• Collaboration: Effectively coordinates with cross-functional teams.
• Process Thinking: Understands and documents end-to-end workflows.
• Customer Orientation: Provides professional, responsive communication to internal stakeholders.
• Discretion: Handles confidential business information responsibly.

#LI-Remote

How You'll Make an Impact: 

As a Senior Fullstack Engineer on the Distribution Team, you'll be instrumental in developing and enhancing the products that connect Cloudbeds' ecosystem to the world's largest distribution channels. You'll architect scalable solutions using modern technologies, contribute to our microservices migration, and ensure our platform delivers exceptional performance and security for thousands of properties worldwide. Your work will directly impact how hotels reach guests through integrations with major platforms like Booking.com, AirBnb and beyond.

Our Distribution Team:

We're the bridge connecting properties to the global travel ecosystem. Our team tackles complex integration challenges that directly impact revenue for thousands of hotels worldwide, from building rock-solid connections with major OTAs to ensuring every booking flows seamlessly and securely. We balance innovation with pragmatism: migrating legacy systems to modern microservices while maintaining the reliability our customers depend on. If you thrive on solving hard technical problems with real business impact and love the challenge of both building greenfield features and refactoring legacy code, you'll feel right at home here.

What You Bring to the Team:

• Design and implement robust backend features and improvements using PHP, with a strong focus on performance optimization and scalability for our distribution platform
• Build intuitive frontend experiences using React and Vue, ensuring seamless user interactions across the Cloudbeds ecosystem
• Architect secure solutions for handling financial transactions and sensitive personal data, applying security best practices throughout the development lifecycle
• Write clean, well-tested, and well-documented code with comprehensive test coverage (unit, integration, end-to-end) to maintain high quality standards
• Lead technical discussions on complex concepts and requirements with both technical and non-technical stakeholders, driving alignment on backend and frontend architecture decisions
• Contribute to our ongoing initiative to migrate core platform components into microservices, helping shape the long-term technical vision
• Re-architect and refactor existing legacy systems to align with modern standards and project requirements, demonstrating ownership and commitment to continuous improvement
• Mentor team members through pair programming and code reviews, promoting best practices that elevate code quality and team processes
• Collaborate with cross-functional teams to plan, build, and ship high-quality features that delight our global customer base

What Sets You Up for Success:

• 5+ years of PHP web application software engineering experience
• 5+ years of experience with JS frameworks, Vue.js and React are preferred
• Solid experience with modern JavaScript/TypeScript
• Strong hands-on experience with Docker and containerized development workflows
• Demonstrated expertise in performance optimization and expert knowledge of relational databases, indexing, and searching technologies
• Strong understanding of security considerations, particularly for applications handling financial transactions and personal data
• Experience with test automation across all levels (unit, integration, end-to-end) and a passion for quality-driven development
• Proven track record of taking ownership of projects and delivering results independently
• Business-level English fluency (verbal and written) and excellent communication skills for collaborating across a globally distributed, remote-first team

Bonus Skills to Stand Out:

• Experience designing and building microservices and/or micro-frontends
• Hands-on experience with PHP frameworks (CodeIgniter, CakePHP, Laravel, Symfony)
• Cloud and infrastructure experience with Kubernetes, AWS, Terraform, and Argo CD
• Experience working with event-driven architectures and messaging systems (e.g., Kafka)

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $145,000 - $165,000

Job Description

Business Development Manager - East

About us

We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry.

We have a world-class R&D organization, an extensive patent portfolio and a strong leadership team which is scaling the company up across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion.

Increasingly, end customers are willing to pay a premium for solutions featuring “Infinitum Inside.” Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins.

In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey together.

The role

As a Business Development Manager - East, you will focus on penetrating critical verticals such as data centers, healthcare, and high-tech manufacturing along the Eastern US regions. This role requires a strategic thinker who can build executive-level relationships and drive complex deals.

Responsibilities

• Develop and execute strategic account plans targeting high-value verticals such as data centers, healthcare, and high-tech manufacturing, with a focus on hyper scalers, colocation providers, and design/build firms.
• Identify and engage key decision-makers including data center owners, developers, facility engineers, and design consultants to create demand for Infinitum’s motor technology.
• Influence mechanical and electrical design teams to specify Infinitum motors as the basis of design in new construction and infrastructure upgrade projects.
• Build and maintain executive-level relationships to drive long-term partnerships, recurring revenue, and accelerate buying decisions.
• Collaborate with ecosystem stakeholders such as engineering firms, OEM partners, and design consultants to create preference for Infinitum’s products.
• Own the commercial relationship and account strategy from initial engagement through successful specification and procurement.
• Partner with Application Engineers to ensure technical alignment and seamless integration of Infinitum motors into design documentation.
• Represent Infinitum at industry events, technical working groups, and strategic meetings with customers and engineering firms to strengthen market presence.
• Maintain accurate CRM records, pipeline forecasts, and reporting on specification progress and wins.
• Monitor competitive landscape, market dynamics, and customer roadmaps to uncover timing opportunities for specification and procurement.

Must haves

• Experience developing strategic relationships in key verticals (e.g., data centers, healthcare, or similar).
• Proven ability to create and execute account-based strategies for large, complex customers.
• Track record of closing multi-million-dollar, enterprise-level deals.
• Strong strategic thinking and consultative selling skills, and ability to engage and influence executive-level decision-makers.
• Must be able to travel up to 75% of the time for customer meetings. 

Qualifications

• 7+ years of experience in technical sales, business development, or strategic accounts-preferably in HVAC, energy efficiency, or mission-critical industries.
• Strong strategic thinking and consultative selling skills.
• Proven ability to close large, complex deals.
• Demonstrated success selling to key verticals and understanding their unique needs.
• Strong understanding of HVAC systems, mechanical contracting, and facility operations.
• Skilled at managing long sales cycles with multiple stakeholders and layers of approval.
• Excellent communication, negotiation, and account development skills.
• Comfortable working cross-functionally with engineering, marketing, and operations.

Benefits:

We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals. 

• Comprehensive Health Coverage (Medical/Dental/Vision)
• Short-Term & Long-Term Disability Coverage
• Health Savings Account (HSA) – includes employer contributions.
• Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
• 401(k) – Traditional and Roth
• Stock Options
• Open Paid Time Off (PTO)
• 12 Paid Holidays
• Potential Relocation Assistance
• Flexible schedule – including hybrid possibilities
• Company Paid Lunch on Fridays
• Community Give-back Opportunities

Infinitum embraces diversity and is an equal opportunity employer. 

Agency representatives, we appreciate your interest, but we've got this!

#LI-Remote

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 

• An Inc. 5000 fastest growing private company in America every year since 2007! 

The Business Development Manager is responsible for generating sales, increasing revenue and profitability.  This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely. 

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. 

Duties and Responsibilities: 

• Establish and maintain target list developing client relationships.    

• Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.    

• Generate new job orders weekly in line with performance objectives. 

• Manage new and open job orders from intake to fulfillment.    

• Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.    

• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.    

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
 

Desired Competencies:  

• Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions. 

• Results Oriented - Consistently achieves results, even under tough circumstances. 

• Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding. 

• Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. 

• Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. 

• Decision Quality -  Makes good and timely decisions that keep the organization moving forward. 

• Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction. 

Education and Experience:  

• Bachelor’s degree required.   

• Minimum 0 to 18 months of experience in audit, tax, and/or public accounting or directly relevant experience highly preferred.  

• CPA, CFA, MBA or other professional designation a plus.   

• Previous experience in recruiting or business development a plus.  

General Application - We want to hear from you!!

Not seeing a role that matches your exact experience? We still want to connect!

Whether you're a seasoned data scientist, an up-and-coming analyst, a tech-savvy project manager, or passionate about enabling people behind the scenes in HR, marketing, or operations—ProCogia is always looking for smart, driven, and collaborative individuals to join our growing team.

Who You Might Be

• A curious problem-solver who thrives in fast-paced, dynamic environments
• A team player who values diversity, equity, and inclusion
• Someone with a background in:
• Data Science, Engineering, or Analytics
• Project or Program Management
• Software Development
• Consulting or Client Success
• HR, Operations, or Marketing

If you're passionate about data, people, and innovation—we want to hear your story.

Please note: While you may not hear from us right away, we truly value every application. We’ll keep your information on file and reach out if and when there’s a role that matches your skills and experience. Thank you for considering a future with ProCogia!