Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts, focusing on our internal knowledge base.

As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.

We also welcome applications from all countries in the Wolt South region; Albania, Azerbaijan, Cyprus, Georgia, Malta and Kazakhstan!

Essential Duties and Responsibilities

Team Leadership and Management:

• Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.
• Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.
• Scheduling of part-time team members in our internal scheduling tool.

Strategic Content Management:

• Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.
• Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.
• Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.
• Identify and implement improvement needs for our internal knowledge base

Project Implementation and Rollout:

• Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.
• Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.
• Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.

Stakeholder Collaboration:

• Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.
• Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.

Skills and Competencies

• Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.
• Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.
• Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.
• Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.
• Analytical & Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.
• Ownership & Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.
• Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.

Καλούμε όλες και όλους τους ομαδικούς παίκτες — αναζητάς έναν ρόλο που μπορεί να διαμορφώσει το μέλλον του retail; Αν ναι, τότε έλα να τα πούμε!

Αναζητούμε Store Operations Associates (μερικής απασχόλησης) για να ενταχθούν στην ομάδα του Wolt Market στην Πάτρα! 🤩

Τι θα κάνεις:

• Παραλαβή παραγγελιών μέσω της Merchant εφαρμογής μας
• Συλλογή και συσκευασία προϊόντων και παράδοσή τους σε πελάτες και διανομείς
• Εκφόρτωση προϊόντων και προμηθειών από τους προμηθευτές
• Διαχείριση των εσωτερικών μας συστημάτων, τα οποία περιλαμβάνουν ακριβείς πληροφορίες σχετικά με θρεπτικά συστατικά και αλλεργιογόνα
• Διατήρηση τάξης και καθαριότητας στον χώρο του καταστήματος

Οι προσδοκίες μας:

• Είσαι άτομο που δρα με πρωτοβουλία, μαθαίνεις γρήγορα και μπορείς να διαχειρίζεσαι πολλά πράγματα ταυτόχρονα
• Είσαι διαθέσιμος/η για εργασία σε βάρδιες πρωινές, απογευματινές και βραδινές, συμπεριλαμβανομένων Σαββατοκύριακων και αργιών — το Wolt Market λειτουργεί από 08:00 έως 00:00
• Προϋπηρεσία σε μανάβικο ή supermarket θεωρείται πλεονέκτημα!
• Άριστη γνώση της ελληνικής γλώσσας
• Δικαίωμα εργασίας στην Ελλάδα

Τι θα κερδίσεις εντασσόμενος/η στην ομάδα μας:

👏🏻Cashback όφελος σε Wolt credits
💙Πρόγραμμα υποστήριξης εργαζομένων
👩🏽‍💻Wolt-wide προγράμματα εκπαίδευσης
🥳Ετήσιο budget για ομαδικές δραστηριότητες

Τα επόμενα βήματα:
Αν σε συναρπάζει η ιδέα να εργαστείς σε ένα περιβάλλον με υψηλή ανάπτυξη, να αναλαμβάνεις ευθύνη και να είσαι μέρος μιας πολύ φιλόδοξης ομάδας, τότε κάνε αίτηση και να ξεκινήσουμε τη συζήτηση!

Θα εξετάζουμε τις αιτήσεις σε συνεχή βάση, οπότε στείλε την αίτησή σου μαζί με το βιογραφικό σου το συντομότερο δυνατόν! 💙

Καλούμε όλες και όλους τους ομαδικούς παίκτες — αναζητάς έναν ρόλο που μπορεί να διαμορφώσει το μέλλον του retail; Αν ναι, τότε έλα να τα πούμε!

Αναζητούμε Store Operations Associates για να ενταχθούν στην ομάδα του Wolt Market στο Μαρούσι! 🤩

Τι θα κάνεις:

• Παραλαβή παραγγελιών μέσω της Merchant εφαρμογής μας
• Συλλογή και συσκευασία προϊόντων και παράδοσή τους σε πελάτες και διανομείς
• Εκφόρτωση προϊόντων και προμηθειών από τους προμηθευτές
• Διαχείριση των εσωτερικών μας συστημάτων, τα οποία περιλαμβάνουν ακριβείς πληροφορίες σχετικά με θρεπτικά συστατικά και αλλεργιογόνα
• Διατήρηση τάξης και καθαριότητας στον χώρο του καταστήματος

Οι προσδοκίες μας:

• Είσαι άτομο που δρα με πρωτοβουλία, μαθαίνεις γρήγορα και μπορείς να διαχειρίζεσαι πολλά πράγματα ταυτόχρονα
• Είσαι διαθέσιμος/η για εργασία σε βάρδιες πρωινές, απογευματινές και βραδινές, συμπεριλαμβανομένων Σαββατοκύριακων και αργιών — το Wolt Market λειτουργεί από 07:00 έως 03:00
• Προϋπηρεσία σε μανάβικο ή supermarket θεωρείται πλεονέκτημα!
• Άριστη γνώση της ελληνικής γλώσσας
• Δικαίωμα εργασίας στην Ελλάδα

Τι θα κερδίσεις εντασσόμενος/η στην ομάδα μας:

👏🏻Cashback όφελος σε Wolt credits
💙Πρόγραμμα υποστήριξης εργαζομένων
👩🏽‍💻Wolt-wide προγράμματα εκπαίδευσης
🥳Ετήσιο budget για ομαδικές δραστηριότητες

Τα επόμενα βήματα:
Αν σε συναρπάζει η ιδέα να εργαστείς σε ένα περιβάλλον με υψηλή ανάπτυξη, να αναλαμβάνεις ευθύνη και να είσαι μέρος μιας πολύ φιλόδοξης ομάδας, τότε κάνε αίτηση και να ξεκινήσουμε τη συζήτηση!

Θα εξετάζουμε τις αιτήσεις σε συνεχή βάση, οπότε στείλε την αίτησή σου μαζί με το βιογραφικό σου το συντομότερο δυνατόν! 💙

About the Team

The Wolt Market Talent Acquisition Operations team is evolving into a strategic, centralized function that enables scalable, efficient, and data-driven hiring across all international markets. As Wolt Market continues to grow, we are shifting from manual, recruiter-led processes to a more standardized, technology-enabled hiring model powered by tools like Greenhouse and Fountain.

Our goal is to build a highly efficient, automated hiring engine that supports rapid expansion across diverse geographies, while maintaining strong candidate experience and operational consistency. This requires leaders who can blend talent acquisition expertise with program management, analytics, and continuous improvement.

About the Role

As a Lead Program Manager, you will own and scale high-volume hiring operations for Wolt Market across international locations. Based in Greece, you will lead a team of recruiters and sourcers responsible for delivering hiring outcomes at scale through Greenhouse and Fountain (including automated assessments).

This is a hands-on leadership role where you will balance team management with program ownership—driving execution while continuously improving processes, workflows, and funnel performance. You will focus on building repeatable, scalable hiring systems that reduce manual effort and increase speed, quality, and consistency.

This role is ideal for someone with a Talent Acquisition background who is looking to grow into Program Management, and who brings a strong analytical mindset, ownership mentality, and passion for process improvement.

You’re excited about this opportunity because you will…

• Lead and develop a team of recruiters and sourcers delivering high-volume hiring across international markets
• Own hiring delivery through Greenhouse and Fountain, including automated screening and assessments
• Drive end-to-end pipeline performance, from application through onboarding
• Identify bottlenecks in the hiring funnel and implement scalable process improvements
• Standardize workflows across markets while adapting to local nuances
• Leverage data to monitor performance, improve conversion rates, and reduce drop-off (e.g., NCNS, early attrition)
• Partner with cross-functional stakeholders (Operations, Workforce Planning, HR) to align hiring with business needs
• Build and document processes, playbooks, and best practices to enable consistency at scale
• Contribute to the broader transformation toward a more automated, efficient hiring model

We’re excited about you because…

• You have 5+ years of experience in Talent Acquisition, Recruiting Operations, Program Management, or similar
• You have experience in high-volume hiring environments and understand pipeline management at scale
• You have people management experience (leading recruiters, coordinators, or sourcers)
• You bring a strong analytical mindset and are comfortable using data to drive decisions
• You have a track record of continuous improvement and optimizing processes
• You are comfortable working with tools like Greenhouse, Fountain, or similar systems
• You are highly organized and able to manage both team execution and program-level initiatives
• You are comfortable writing clear documentation, building playbooks, and standardizing ways of working
• You are adaptable and thrive in a fast-paced, evolving environment
• Experience working across multiple countries or international markets is a plus

Why this role

This is an opportunity to step into a leadership role while expanding into Program Management, owning both people and process. You will play a key role in building a scalable hiring engine for Wolt Market globally, with direct impact on business growth and operational success.

Are you a commercially driven professional with a passion for helping businesses grow? Are you excited by the idea of scaling Wolt’s commerce solutions and building strong relationships with partners across Malta? If yes, we’d love to meet you!

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver almost anything in your city in minutes. Today, our products are used by 55+ million registered users who order from 200,000+ merchants across 30+ countries.

To support our expanding merchant offering, we are scaling our Commerce Platform, which consists of two core products.

Wolt Commerce Platform Products in a Nutshell

• Wolt Drive – A delivery-as-a-service solution (DaaS) enabling merchants to add fast, reliable last-mile delivery to their own ordering channels.
• Wolt Storefront – A white-label online ordering platform that helps merchants create branded digital stores with seamless checkout and increased conversion.

The Drive & Storefront Account Specialist role focuses purely on acquiring new partners for both products - selling the value, closing the deals, and handing partners over to onboarding teams.

What you’ll be doing

As Commerce Platform Sales Manager, your mission is clear: identify, pitch, and close new merchant partnerships for Wolt Drive and Wolt Storefront. You will build a strong pipeline, run a highly structured sales process, and secure high-quality, scalable partnerships.

Day-to-day in this role you’ll:

Own the full outbound sales cycle

• Systematically explore and prospect the market to uncover new partnership opportunities.
• Initiate and lead outreach to restaurants, retailers, and e-commerce merchants across verticals.
• Deliver compelling product pitches for both Drive and Storefront, tailored to merchant needs.
• Negotiate commercial terms and close deals that drive sustainable growth.

Manage a strong, disciplined pipeline

• Keep a structured pipeline with clear stages, next steps, and revenue potential.
• Prioritize accounts based on strategic value, scalability, and readiness to adopt Commerce solutions.
• Work toward monthly targets with precision and consistency.

Craft winning sales materials

• Build and refine pitch decks, case studies, and proposals to support high-impact conversations.
• Translate product capabilities into clear merchant value propositions.

 Collaborate with internal teams

• Coordinate with onboarding and operational teams to ensure a smooth handover after closing.
• Share market insights with Product, Ops, and Support — without owning implementations or account management.

Our humble expectations

You’ll succeed in this role if you:

• Have 2–4 years of experience in sales, business development, field sales, retail partnerships, or similar roles.
• Have a proven track record of closing deals and consistently hitting sales targets.
• Are a natural hunter — proactive, persistent, and driven by pipeline momentum.
• Possess excellent communication and pitching skills, with the ability to simplify complex solutions.
• Use data to support negotiation and refine sales decisions.
• Can adapt quickly in a fast-changing environment and maintain high ownership.
• Have an interest in e-commerce, last-mile logistics, or digital retail solutions.
• Are fluent in English (and local language when required).

Next steps

If you're excited about driving growth, managing key business relationships, and contributing to the success of leading commerce solutions, apply below! Along with a competitive salary and benefits, you will be eligible for our stock option plan.

Due to the upcoming holiday period, our recruitment activities will be operating at a reduced pace. We will continue to accept applications; however, you may not receive an update on your candidacy until early January. We appreciate your understanding and look forward to reviewing your application in the new year.

We’re looking for a Regional Lead, Ads & Promotions to drive performance across our South region (a cluster of key European markets).

You’ll own how Ads & Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.

What you’ll be doing

• Own Ads & Promotions performance across your markets, including revenue, adoption, and key commercial KPIs
• Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups
• Improve how markets sell and scale Ads & Promotions — across both enterprise accounts and SMB / long-tail merchants
• Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions
• Build and roll out playbooks and ways of working that reduce performance gaps across markets
• Identify growth opportunities and performance issues using data, and take action to improve results
• Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams

🧠 What we’re looking for

Must have

• 8–12+ years experience in marketplaces, AdTech, Retail Media, or similar
• Proven track record of driving revenue across multiple markets
• Strong commercial mindset with focus on growth and performance
• Experience working across Sales, Product, and Operations
• Data-driven with strong problem-solving skills
• Comfortable in fast-paced, evolving environments

Nice to have

• Experience in retail media, food delivery, or marketplace businesses
• Exposure to self-serve platforms, promotions, or CRM
• Experience scaling SMB / long-tail segments
• Familiarity with AI-driven tools or automation

📈 What success looks like

• Your region consistently meets or exceeds revenue targets
• Strong improvements in adoption, conversion, and productivity
• Reduced performance gaps across markets
• High adoption of new products and initiatives
• Execution becomes scalable and predictable

🌍 Why this role matters

We’re scaling Ads & Promotions into a key growth engine for Wolt globally.

You’ll play a critical role in:

• Driving our $400M+ Ads & Promotions ambition
• Building scalable ways of working across markets
• Turning strategy into consistent, repeatable execution

🤝 Why join Wolt?

• Own a high-impact, multi-country business
• Work at the intersection of Ads, Promotions, AI, and marketplace growth
• Be part of building a category-defining retail media network
• Collaborate with strong teams across Product, Data, and Commercial

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

In the Wolt Ads team, we’re on a mission to help our partners grow their businesses. Wolt Ads helps our partners get closer to their ideal customers by offering high visibility for their brand, business, and products across our app and beyond. With more engagement, more customers, and more sales, Wolt Ads really delivers.

Job Description

At Wolt we partner closely with the world’s leading Consumer Packaged Goods (CPG)  companies. We are looking for a Senior Account Manager - CPG Partnerships to work with our brand partners & provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of Wolt’s sales channels.  This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the world’s largest consumer brands.

What you’ll be doing

• Ad + Promo Sales:  CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing 
• Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, Wolt, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.
• Plan Execution: Our team likes to get its hands dirty. You’ll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows.
• Market Insight & Data-Driven Analysis:  We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners. 

Our humble expectations

• Relevant Experience: Previous global enterprise sales or account management experience. Proven ability to create incremental value for partners in a self-driven manner. 
• Languages Proficiency: Fluent in Greek and English.
• Industry Knowledge: Understanding the CPG (Consumer Packaged Goods) and e-commerce, platform industry is essential. Experience in the Ads industry is a major plus.
• Presentation & Communication Skills: Proven ability to create compelling presentations and deliver them effectively to C-level executives, combined with excellent communication skills.
• Analytical Skills: Advanced ability to leverage data to uncover trends, generate insights, and inform strategic decision-making. Proficiency in analyzing complex datasets, developing actionable business recommendations, and presenting findings in clear, impactful formats is essential. Expertise in Excel and crafting data-driven presentations is required.
• Attitude: Ownership and Entrepreneurial Mindset – Take full ownership of your work and excel in a fast-paced, dynamic environment. We value individuals with an entrepreneurial spirit who are adaptable, resourceful, and proactive in driving growth and delivering results.
• Other: Eligible to work in the country where the job is posted and willing to travel when necessary.

What we offer

At Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.

• A unique opportunity to join a growth journey where your ideas about the direction of the company are welcome, and where you can contribute to developing new tools and ways of working
• A Competitive Salary Package and Benefits 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

As our new Restaurant Partnership Manager you’ll engage with independent restaurants and small food businesses, building strong partnerships and helping them thrive on Wolt. You’ll shape regional dining landscapes while driving Wolt’s growth in the market.

What you’ll be doing

As Sales Representative, you’ll own the end-to-end process of acquiring new restaurant partners. From prospecting and lead generation to negotiations and contract signings, you’ll be on the front line of bringing new restaurants onto Wolt. You’ll also collaborate closely with your Area Manager to design strategies and optimize your sales pipeline.

Day-to-day in this role you’ll:

• Conduct face-to-face sales activities with restaurant owners and stakeholders, with occasional online meetings
• Analyze the market and identify potential restaurants to approach
• Generate leads through cold calls, outreach, and on-site visits
• Build and nurture strong relationships with restaurant owners and decision-makers
• Present tailored proposals, negotiate terms, and finalize contracts
• Handover newly signed restaurants smoothly to the onboarding team for activation

Our humble expectations 

You’ll do well at Wolt if you:

• 3-5 years of experience in retail sales, account management, field operations, or sales support
• Bachelor’s or Master’s degree
• Strong communication and stakeholder management skills
• A natural hunter with the drive to build a portfolio from the ground up
• Demonstrated consultative sales approach with the ability to tailor offerings to partner needs
• Ability to manage multiple priorities and execute in a fast-paced, dynamic environment
• Excellent analytical skills to support data-driven sales decisions
• Fluent in Greek and English  

What we offer

💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.

🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.

💼Health Insurance - Private health insurance is part of the compensation package.

🚘Transportation - Company car provided for this role.

💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Why you’ll love it

🚀Global and growing fast: Be part of a fast-moving scaleup

🤩Ride of a lifetime: Accelerate your career and build your sales skills 

💪Instant impact: Take ownership and make a difference

💙Big hearts and small egos: Surround yourself with smart, friendly people

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

What you’ll be doing

As Sales Specialist, you’ll take end-to-end ownership of acquiring and growing merchant partnerships within Retail. You’ll build strong relationships with C-level stakeholders, tailor value propositions for complex business needs, and help expand Wolt’s product adoption. This role is highly strategic, blending consultative sales with long-term partnership development in a fast-paced environment.

Day-to-day in this role you’ll:

• Build and manage a pipeline of top-tier partners within Retail, creating complex value propositions that resonate with multiple stakeholders
• Establish and grow relationships with C-level executives and decision-makers
• Coordinate with regional and international teams on multinational prospects for alignment
• Identify new partnerships and growth opportunities, using data and business insights to drive partner performance and unit economics
• Develop a deep understanding of the competition and verticals in the market to inform sales strategies
• Lead negotiations regarding partnership terms and manage relationships until they transition to the account management team
• Continuously scout for new growth opportunities in the dynamic on-demand delivery and e-commerce market
• Leverage product knowledge and data to design tailored acquisition strategies that accelerate Wolt’s growth and partner success

Our humble expectations 

You’ll do well at Wolt if you:

• 5+ years of experience in sales, including enterprise or consultative sales, preferably in FMCG, SaaS, retail, or technology
• Bachelor’s or Master’s degree
• Proven sales experience with C-level negotiation skills a strong advantage
• Understanding of enterprise decision-making processes
• A natural hunter with the drive to build a portfolio from the ground up
• Demonstrated consultative sales approach with the ability to tailor offerings to partner needs
• Ability to manage multiple priorities and execute in a fast-paced, dynamic environment
• Excellent analytical skills to support data-driven sales decisions
• Fluent in Greek and English  

What we offer

• 💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.
• 🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
• 💼Health Insurance - Private health insurance is part of the compensation package.
• 🚘Transportation - Company car provided for this role.
• 💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  

We're currently looking for full-time Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.
 

Please note that this is an on-site position for candidates based in Athens. :) 

If the points below sound exciting, we look forward to hearing from you!

Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.

Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise. 

Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.

Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must! 

Attitude: Take ownership beyond the obvious.

What you'll be doing

• Handling our 24/7 customer, venue partner and courier partner support together with the team.
• Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
• Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.
• Developing our customer, venue partner and courier partner support together with the team.

Our humble expectations

• It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.
• You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team.
• You are a fast learner and attentive to both small details and the bigger picture.
• Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.
• You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.
• You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
• Fluency in Greek and ability to work in English is required.

Next steps

If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you! 

We will be reviewing applications on an on-going basis, so send through your application ASAP :)

At Wolt, our Support teams are at the heart of the customer experience, helping customers, merchants, and courier partners every day across multiple markets. The Global Support People team partners closely with leaders to ensure our people strategy supports scale, performance, and engagement in a fast-moving, international environment.

As a People Partner – Global Support, you’ll play a key role in bringing our people strategy to life across Shared Service Centers and stand-alone countries. This is a hands-on role where you’ll work closely with local leaders, acting as a trusted advisor while ensuring global frameworks around compensation, performance, engagement, leadership development and org design are executed consistently and thoughtfully at country level. It’s an exciting moment to join as we continue to evolve our Support organization globally.

What you’ll be doing

In this role, you’ll focus on turning strategy into action and making sure our people's initiatives work in real life, across diverse markets.

Day-to-day in this role you’ll:

• Partner with Regional and Country Heads as the main People Partner for assigned countries and Shared Service Centers
• Execute global people initiatives locally, including compensation cycles, performance management, engagement, leadership development  programs, and org design changes
• Lead the compensation processes in your assigned markets
• Implement and maintain job profiles, levels, and workforce ratios in line with global frameworks
• Run recurring engagement and leadership development initiatives and support leaders in turning insights into concrete actions
• Monitor organizational health metrics (engagement, attrition, headcount, ratios) and drive local improvement initiatives

Our humble expectations 

We don’t expect you to know everything on day one, but these are the essentials for succeeding in this role:

• Solid experience in an HR Business Partner or People Partner role, ideally in a multi-country or operational environment
• Hands-on experience running compensation cycles, performance processes, people development or similar core HR programs
• Strong stakeholder management skills, with the ability to advise and influence operational leaders
• Confidence working with people data and translating insights into practical actions
  A pragmatic, execution-focused mindset with comfort operating in change
• Ability to work across multiple countries and cultures (occasional travel may be required)

What we offer

This role gives you a front-row seat to shaping how people practice scale in a global Support organization.

• A genuinely impactful role where you’ll see your work land locally and make a difference for teams
• Exposure to complex, international people topics across multiple markets
• Close collaboration with senior People leaders and operational leadership
• A chance to grow your strategic thinking while staying close to hands-on execution
• A supportive, ambitious People team that values trust, ownership, and learning

And of course, you’ll be joining Wolt — a company where things move fast, ideas are welcomed, and you’ll keep learning as we grow together.

Next steps

1. An initial conversation with Talent Acquisition
2. Interviews with the hiring manager and key stakeholders
3. A presentation  focused on role fit and ways of working

If this sounds like something you’d enjoy, we’d love to hear from you 💙

Let’s discuss the role

At Wolt, we create technology that brings joy, simplicity, and opportunity to the neighborhoods of the world. Founded in 2014 with restaurant food delivery, we have since expanded to deliver (almost) everything – from groceries to flowers, toys, books, and beyond. Today, Wolt operates in over 500 cities across 32 countries, and since joining forces with DoorDash in 2022, we’ve been growing faster than ever.

Our mission is to make local commerce effortless. For customers, that means quick and reliable delivery of the things they need. For our partners, it means new growth opportunities. For our couriers, it means meaningful earnings with flexibility. Working at Wolt is exciting, challenging, and rewarding – the perfect place for a self-starter who thrives in a dynamic environment and wants to make an impact.

As our new Account Development Specialist, you’ll play a key role in growing our portfolio of restaurants and helping our existing partners succeed on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.

What you’ll be doing

• Business Development – Discover, map, persuade, and seal top-notch partnerships for Wolt, playing a pivotal role in expanding our business and securing profitable deals as a dedicated field sales specialist.
• Sales Growth & Performance – Drive and manage month-over-month sales growth of entrusted venues by improving performance through KPI measurement, detailed analysis, and frequent quality and satisfaction checks.
• Partner Growth – Drive the commercial growth of existing restaurant partners by delivering strategic, data-driven performance insights and top-tier consultation.
• Portfolio Management – Oversee a portfolio of restaurant partners, ensuring value creation across all stakeholders: partners, customers, couriers, and Wolt.
• Performance Optimization – Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results.
• Relationship Building – Act as the key contact for appointed accounts, maintaining strong communication, running regular business reviews, and supporting expansion opportunities.
• Team Well-being – Foster a positive, supportive work culture where people feel valued, engaged, and motivated to grow.
• Cross-Functional Collaboration – Ensure smooth communication across functions to align goals and optimize partner performance.
• Hands-On Approach – Contribute to building new structures and processes in a growing market, embracing the start-up mindset of rolling up your sleeves when needed.

Our humble expectations

• Experience – strong commercial experience within business development, account development, field sales or related roles. Experience in FMCG, field sales, e-commerce, or marketplaces is a plus.
• Academic Background - Bachelor’s or Master’s degree in Business, Marketing, Sales, E-Commerce, or a related field is a plus.
• Analytical Thinking – A strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale.
• Project Management – Skilled in stakeholder management and process implementation, with a structured approach to delivering impact.
• Communication – Excellent interpersonal and business communication skills, with the ability to influence and inspire diverse stakeholders.
• Ownership – Proactive, structured, and detail-oriented with a high sense of responsibility and ambition.
• Collaboration – Team player with a service-oriented mindset and a “can-do” attitude.
• Languages – Fluent in both Greek and English.
• Driver license - This is a mandatory requirement.

What we offer

• ✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
• 💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.
• 🚗 Mobility – Company car is provided for your commute to partners.
• 📈 Career Growth – Opportunities to learn and develop within Wolt.
• 🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
• 💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Once applied, a member of our Talent Acquisition team will be contacting you shortly, in order to initiate the hiring process.

Role background

Responsible for the Workplace Experience and Operations for a geographical region spanning 10 countries, our Workplace Managers combine People, Technology, and Space across Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors, Contractors and Courier Partners. Regional Workplace Managers support their direct reports (in country workplace managers) to perform at their best, providing guidance and oversight to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency;  whilst ensuring that our office ‘hubs’ are properly set up for collaboration and focus as well as our smaller satellite locations without onsite staff appropriately situated, supported and well-equipped.

What you’ll be doing

• Lead a regional team of Workplace Managers & Workplace Coordinators in ensuring our workplace experience supports Wolt’s mission & values and team objectives are met.
• Setup and onboard new offices as Wolt expands in your region. Partner with business leads, local and global teams to ensure effective communication with landlords, internal and external stakeholders so that office projects in your region can be delivered on time and in accordance with both Wolt’s global standards and any local requirements.
• Ensure all sites within the regional portfolio are managed and maintained to a high standard and in compliance with local and global policies and guidelines.
• Build department policies and procedures in conjunction with Wolt’s Global Workplace and Facilities manager, complying with International Health and Safety Standards.
• Partner with South region teams such as Physical Security and Safety, Sustainability and People to provide office specific program roll outs for initiatives such as Health and Safety, Sustainability and DEI, Internal Events and Community.
• Partner with Integrated Facilities Management Vendors to ensure safe and compliant workspaces and that service level agreements are met. Conduct formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved. 
• Create and own the development of annual Opex budgets for your region, tracking and reporting on financial variance and operations expenses management.

Our Humble Expectations

• 8+ years previous experience and regional role experience Workplace or Facilities Management in a global organization within a fast-paced and high growth environment
• Bachelors or equivalent years of experience. Industry body qualifications  (IWFM, CFM or similar) are a bonus.
• Excellent organizational skills and attention to detail
• Strong leadership capabilities, proven experience to motivate and lead a team
• Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders
• A demonstrated ability to work collaboratively across departments and levels within a complex organization.
• Ability and willingness to travel in order to properly support all locations in-Region (especially during office relocations and openings)
• Excellent written and verbal communication skills in English. Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills.
• Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom.

At Wolt, we’re building the most efficient, reliable, and scalable delivery experience across our markets. Courier supply is one of the core marketplace levers—if it works, everything works; if it doesn’t, service degrades, costs spike, and growth slows.

As Head of Courier Supply for the South Region, you will own courier supply end-to-end in Greece. You will report into the South Head of Operations. This role combines strategy, execution, and team leadership, with a strong focus on building scalable, increasingly automated systems that move us from reactive operations to predictive, AI-driven decision-making.

What you’ll be doing

This role is about turning demand into reliable, cost-efficient delivery capacity at scale. You will own forecasting, acquisition, incentives, and real-time supply-demand balancing across multiple markets, while building systems that scale without linear headcount growth.

Day-to-day in this role you’ll:

• Own courier supply KPIs across your cities, including availability, utilization, cost efficiency, and service reliability
• Lead and develop a team of ~5 people, driving performance and building a high-performing organization
• Define and execute supply strategies across different time horizons (hourly, daily, seasonal)
• Drive forecasting, incentive design, and supply planning using increasingly AI-driven tools and models
• Optimize incentive structures (who, where, when, how much) to ensure efficient growth and controlled costs
• Identify and implement scalable solutions to improve courier acquisition, retention, and engagement
• Partner with Product, Analytics, Finance, and Global Ops to improve tooling, automation, and decision-making frameworks
• Work closely with local teams and external partners (fleet partners, courier partners, authorities) to ensure strong market execution
• Detect operational anomalies early and act quickly to prevent service degradation

Our humble expectations 

• Bachelor’s degree in Business, Economics, Engineering, or a related field; advanced degree is a plus
• 8+ years of experience in strategy, operations, consulting, or leadership roles in fast-paced environments, with 3+ years in leadership roles (owning teams, not just projects)
• Strong marketplace understanding (supply–demand mechanics) and operational rigor across multiple time horizons
• Proven analytical and problem-solving skills, with solid financial acumen (forecasting, ROI, cost control)
• Experience leading projects and driving execution in complex, cross-functional environments
• Demonstrated ability to hire, coach, and develop high-performing teams
• Strong communication skills with the ability to influence senior stakeholders
• Fluency in both English and Greek is a requirement
• You're able to work from our Athens office four times a week with one optional work from home day 

Nice to have:

• Experience in marketplaces, on-demand platforms, or e-commerce
• Exposure to AI/ML applications in operations or decision-making

What we offer

• Ownership of one of the most critical levers of the business on one of Wolt’s biggest markets (Greece)
• A role with high autonomy and direct impact on growth, cost, and service quality
• The opportunity to define how AI is embedded into core operational decision-making (forecasting, incentives, automation)
• Exposure to multiple functions, creating strong career growth opportunities
• A fast-paced, execution-driven environment where results are visible and measurable
• Competitive compensation package

Next steps

After applying, the process typically includes an initial screening, followed by interviews focused on your operational thinking, leadership, and problem-solving approach. You can expect a case exercise related to marketplace dynamics and supply optimization, along with discussions with regional and global stakeholders, including the South Head of Operations.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going. Please submit both your resume and cover letter in English!