About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Position Summary: 

Join our mission to infuse cutting-edge AI/ML/GenAI into pharmacy benefits as a Machine Learning Engineer.  We are looking for a software engineer with machine learning expertise to join us in expanding our AI capabilities, enabling increased productivity and magical experiences in our products and services. 

In this role you will be expected to design and implement complex AI systems that leverage ML models for NLP, NLG, multimodal data analysis, chatbots, and RAG-based QnA. The ideal candidate should be passionate about applying AI/ML concepts to difficult problems and develop scalable solutions. We want people who like working in a collaborative team environment and enjoy creating practical, efficient, and high-performance software that leverages Large Language Models (LLM), Multimodal Language Models(MLM), and other ML models and techniques to build amazing capabilities for our customers, partners, and employees. Most importantly, we are a mission-oriented, high-growth startup and we are looking for folks that are excited to be part of our journey to make lasting impact towards transforming healthcare. 

Responsibilities: 

• Develop and productionize machine learning (ML) solutions in the fields of Document understanding, Search and QnA, GenAI, Virtual Agents, etc. 

• Develop and maintain backend services using Python, focusing on AI-driven applications. 

• Design and implement APIs for seamless integration with AI models and services. 

• Develop tools for large-scale data processing and ETL and contribute to extracting insights from data to help guide ML systems development 

• Participate in code reviews, testing, and quality assurance processes. 

• Troubleshoot and resolve technical issues related to AI model, integration, deployment and backend services. 

• Develop algorithms to ensure the integrity and robustness of ML solutions by developing automated testing and validation processes. 

• Document and communicate development processes and implementation details with peers and supervisors 

• Ensure the security and compliance of healthcare data, adhering to HIPAA regulations. 

Required Qualifications: 

• Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related quantitative field. 

• 2+ years experience in the industry with a strong focus on ML solutions development and production deployment is a plus. 

• Good understanding of Machine Learning fundamentals such as Deep Neural Networks, Transformer-based LLM and MLMs, Boosted or standard decision trees, RAG, etc.  

• Strong grasp of OOP, Design Patterns, efficient algorithms, and quality software development. 

• Proficiency in Python and familiarity with ML libraries such as PyTorch. 

• Familiarity with GenAI services such as OpenAI GPT, Anthropic Claude, Google Gemma etc. Some experience in developing and fine-tuning prompts on any of the GenAI services is a plus. 

• Excellent problem-solving skills, attention to detail, and a strong capacity for logical thinking. 

• The ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment. 

• Good written communication skills that enable collaboration in a remote environment. 

About the Role

We’re looking for an experienced Product Manager to own Monitoring and Observability—a critical pillar of our Enterprise Platform group. In this role, you will help our largest and most sophisticated customers easily understand how their data pipelines are performing. You'll focus on delivering a world-class observability experience, ensuring that Fivetran remains easy to use even as our capabilities expand in scale and complexity.

We’re looking for someone who can bring AI-native thinking to how our platform evolves—whether it’s in accelerating development with intelligent defaults, enabling automated observability, or expanding how customers build with Fivetran programmatically.

This is a high-impact, high-visibility role, perfect for product leaders who thrive on technical challenges, tight feedback loops, and opportunities to shape long-term platform strategy.

This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

• Own and evolve the Monitoring & Observability product area: logging, alerting, sync status, latency monitoring, event standardization, and external integrations.
• Develop a strategic roadmap that improves transparency into Fivetran connection behavior, with a focus on supporting Enterprise-grade monitoring requirements.
• Partner closely with engineering and design to deliver intuitive experiences for customers to monitor, debug, and optimize their data syncs—and integrate seamlessly with their existing observability stack.
• Prioritize product investments based on revenue-weighted feature usage, customer feedback, support ticket trends, and roadmap alignment with adjacent platform teams.
• Serve as the subject matter expert for observability across Fivetran and champion platform consistency in user experience and technical implementation.
• Drive cross-functional alignment and go-to-market readiness for major product launches.
• Stay on the pulse of trends in developer platforms, data infrastructure, and enterprise tooling—with an eye toward AI-first opportunities.

Skills We’re Looking For

• Product management experience in B2B SaaS or platform products.
• Demonstrated success leading technical products with high customer expectations for reliability and observability.
• Strong technical fluency—comfortable working with logs, events, monitoring pipelines, and API-based integrations.
• Proven collaboration skills across Engineering, Design, Support, and GTM.
• Data-informed mindset with experience using both qualitative and quantitative inputs to drive prioritization.
• Ability to execute cross-functionally in a high-growth, fast-paced environment.

Bonus Skills

• Experience with observability or monitoring tools (e.g., Datadog, Splunk, New Relic).
• Familiarity with enterprise logging pipelines or SIEM integrations.
• Background in data integration, ETL/ELT, or developer platforms.

#LI-HYBRID #LI-KM3

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role

The VP Information Security is a senior leader responsible for establishing and executing Procare’s enterprise-wide information security strategy, program, and culture. Reporting to the CTO this role will serve as the company's top security leader — translating complex cyber risk into business language, protecting customer data, enabling compliant product growth, and building a world-class security organization.

This is an operationally engaged, high-visibility role that blends strategic vision with operational execution. The ideal candidate is a proven security leader who thrives in a fast-moving SaaS environment, understands how security is changing in an AI first world, and can operate confidently in the boardroom while remaining deeply trusted by engineering and product teams.

Procare's security organization protects 40,000+ childcare centers and millions of families who depend on our platform daily. Our program includes:

• Mature compliance posture: SOC 2 Type II certified across all products; PCI DSS v4.0.1 Level 1 Service Provider; TX-RAMP authorized
• Enterprise security tooling: CrowdStrike NextGen-SIEM, Contrast Security/Veracode for application security, Automox for patch management, Barracuda/Abnormal.ai for email security
• Proactive security culture: Monthly product security meetings, CSIRT incident response team, public trust center (SafeBase), quarterly Security Steering Committee with C-suite participation
• Parent company support: Member of Roper Technologies family with access to shared security resources, threat intelligence, and enterprise tooling

What you’ll do:

Security Strategy & Leadership

• • Define, own, and continuously evolve a multi-year enterprise security roadmap aligned to business 
  objectives, growth stage, and risk appetite
• • Serve as the primary security advisor to the executive leadership team, present security posture, risk 
  metrics, and investment cases with clarity
• Lead a high-performing security organization including Security Operations, GRC, AppSec, and Cloud 
  Security functions
• • Champion a security-first culture across the company through education, executive sponsorship, and 
  accountability
• • Translate technical risk into business impact using quantitative risk frameworks (e.g., FAIR) to influence 
  budget and strategic decisions
• • Navigate Roper Technologies cybersecurity framework, maintaining compliance with mandatory 
  foundational controls and implementing selected optional controls to achieve maturity targets; serve as 
  primary security liaison to parent company
• • Establish AI security governance program to evaluate, approve, and manage AI tool adoption across the 
  organization; implement controls for AI-specific risks including data leakage, prompt injection, and model 
  security
• • Manage security across diverse product portfolio (5+ applications) with varying technology stacks, 
  customer bases, and compliance requirements; ensure consistent security standards while 
  accommodating product-specific needs
• • Build and maintain executive cybersecurity dashboards providing real-time visibility into security posture, 
  risk metrics, and program progress for board, parent company, and executive leadership

Cloud & Product Security

• • Secure the company's SaaS platform and cloud environments (AWS/Azure/GCP) by driving secure SDLC, 
  vulnerability management, remediation SLAs, and penetration testing programs
  • Partner with Product and Engineering leadership to embed security by design — shifting security left into 
  development workflows without impeding velocity
  • Oversee Identity and Access Management (IAM), Zero Trust architecture, data encryption, and cloud 
  security posture management (CSPM/CNAPP)
  • Define and maintain security standards for APIs, microservices, container security, and third-party 
  integrations

Governance, Risk & Compliance (GRC)

• Own and maintain the company's Information Security Management System (ISMS), risk register, and policy framework
• Lead and maintain Type II and PCI DSS v4.0.1 certifications; oversee ISO 27001, TX-RAMP, GDPR, CCPA, and other applicable regulatory frameworks
• Manage customer security questionnaires, enterprise security reviews, and security-related RFP/procurement processes in partnership with Sales and Legal
• Develop and enforce vendor and third-party risk management programs to minimize supply chain exposure
• Ensure compliance with applicable federal, state, and international data privacy and security regulations
• Manage state-specific compliance programs including TX-RAMP certification with quarterly vulnerability reporting and evidence submission requirements
• Implement and maintain customer trust center and security documentation portal to streamline enterprise security reviews and RFP processes
• Lead supply chain security and vendor breach response program; assess impact of third-party compromises and coordinate remediation across affected systems
• Ensure compliance with child data protection requirements and education sector-specific regulations; implement specialized controls for sensitive family and student information

Security Operations & Incident Response

• Lead a 24/7-capable security operations capability including SIEM, EDR, XDR, and threat intelligence platforms
• Own the cyber incident response program: detection, investigation, containment, communication, and post-incident review (PIR) processes
• Test business continuity and disaster recovery plans with cross-functional stakeholders
• Monitor emerging threat intelligence; proactively brief leadership on ransomware, social engineering, supply chain, and AI-driven threat vectors
• Lead Zero Trust architecture planning and implementation across corporate and product environments as multi-year strategic initiative: coordinate with infrastructure, network, and identity teams

Corporate Security & IT Risk Management

• Oversee corporate IT security including endpoint protection, patch management, and corporate network security controls
• Implement enterprise patch management programs using automated tools to ensure timely remediation of vulnerabilities across workstations and servers
• Direct Active Directory security assessments and identity hygiene programs across all domain instances
• Ensure MFA enforcement for all privileged accounts and coordinate rollout of authentication requirements for staff and customers

People & Organizational Leadership

• Recruit, develop, and retain a diverse security team including Security Engineers, Analysts, GRC Specialists, and an AppSec function
• Define team structure, career ladders, OKRs, and budget for the security organization
• Manage external security vendors, MSSPs, auditors, and counsel relationships

Our ideal candidate will have:

• 12+ years' of progressive experience in information security, with at least 4 years' in a CISO, Deputy CISO, or VP of Security role
• Proven track record leading security at a B2B SaaS or cloud-native technology company; experience scaling security programs from growth stage to enterprise maturity
• Deep expertise in cloud security architecture (AWS, Azure, and/or GCP), secure SDLC, and modern threat detection and response
• Hands-on leadership of SOC 2 Type II and PCI audits; direct experience with ISO 27001, GDPR, CCPA
• Demonstrated ability to communicate security risk to non-technical executives and board members; experience presenting to audit committees or governance boards
• Experience managing security through enterprise sales cycles including customer trust reviews, penetration test sharing, and security questionnaire programs
• Track record of building and scaling security teams from the ground up, including hiring, organizational design, and vendor management
• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related field required; Master's degree or MBA preferred
• One or more industry certifications strongly preferred: CISSP, CISM, CCSP, CISA, CRISC, CEH
• Executive presence with the ability to build trust at board level and peer-level across the C-suite
• Strong business acumen — understands how security decisions impact revenue, customer trust, and company valuation
• Exceptional communication skills: able to explain complex security concepts in plain language to diverse audiences
• Collaborative, low-ego leader who can influence without authority and build bridges between security, engineering, legal, and sales
• Resilient under pressure; sound judgment in high-stakes incident scenarios
• Skilled at managing competing priorities across multiple compliance programs, product teams, and parent company requirements; able to sequence initiatives and communicate trade-offs effectively

Security Technology Experience

Core Security Platforms:

• Cloud security: Wiz, Orca, Prisma Cloud, or equivalent CSPM/CNAPP solutions
• Endpoint/XDR: CrowdStrike, SentinelOne, Microsoft Defender, or equivalent
• SIEM/SOAR: CrowdStrike NextGen-SIEM, Splunk, Sumo Logic, or equivalent
• Identity/IAM: Okta, Auth0, Azure AD, or equivalent

Specialized Security Tools:

• Email security: Proofpoint, Mimecast, Abnormal.ai, or equivalent next-gen solutions
• Application security: Veracode, Checkmarx, Contrast Security, Snyk, or equivalent SAST/DAST platforms
• GRC/Compliance: Vanta, Drata, OneTrust, or equivalent automation platforms
• Trust & transparency: SafeBase, Whistic, or equivalent trust center solutions
• Patch management: Automox, Ivanti, or equivalent endpoint management platforms

Emerging Security Categories:

• AI security and governance tools (familiarity with landscape preferred)
• Zero Trust architecture frameworks and implementation tools

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$200,000 - $250,000/year DOE

Location

This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a minimum of 3 days a week.

Required Qualities

This position requires a candidate with an entrepreneurial spirit who excels in a highly collaborative and innovative boutique work environment. Candidates with a demonstrated interest in continued personal and professional growth would best fit the firm’s culture. Specifically, a strong candidate demonstrates Syntrinsic’s Core Values below:

• Empower all People
• Serve with Intensity
• Take Initiative
• Innovate
• Prove ourselves dependable

Key Responsibilities

The Associate Consultant would support the firm’s Consulting Group by managing the logistics involved in carrying out the client service model. These responsibilities are varied and include at least the following:

• Maintain accurate client records, documents, and correspondence within CRM and performance reporting systems.
• Execute and monitor trade instructions and coordinate with custodians to ensure proper settlement.
• Process money movements including contributions, withdrawals, and capital calls, ensuring compliance with client authorizations and internal controls.
• Prepare and deliver quarterly performance reports.
• Liaise with custodians, investment managers, and vendors to confirm data accuracy and resolve discrepancies.
• Review and manage subscription and redemption documents for investment managers, ensuring accuracy and timely submission, owning back-end execution.
• Assist with onboarding new clients, including data collection, account set-up, and operational workflow implementation.
• Participate in process improvement initiatives to streamline reporting, data reconciliation, and compliance tracking.
• Support project management efforts related to investment research, client transitions, and technology upgrades.

Required Qualifications

• Must be a Registered Investment Advisor Representative. If not already registered, expected to pass the Series 65 or other qualifying certification in the first 90 days of employment
• Strong quantitative analysis skills in Microsoft Excel; Salesforce experience a plus
• Fluent in Microsoft Office a plus

The anticipated posting timeline for this opportunity is 5/7/2026-6/7/2026.

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

 About the Role:  

At Evio, we are building a suite of solutions that enable pharmacy innovation and improved patient outcomes. Our solutions infrastructure is foundational to the value we offer to customers.  We are seeking an experienced Data Engineer who wants to build reliable, scalable systems to bring our mission to life.   

In this role, you will design, develop, and maintain our AWS-cloud-native data platform and systems necessary for efficient data processing, storage, and analysis. This role will work closely with our product management and data analytics teams to create and manage effective data ETL processes on our platforms: helping shape how data flows across our ecosystem and ensuring it is secure, accurate, and trustworthy.  

This is a hands-on role for a team player who wants to build a best-in-class system and make a difference in health care. We are a lean team with strong company culture, and every teammate plays a mission-critical role in our success.  

Key Responsibilities: 

Design and administer data systems:  

• Implement cloud-native data solutions across cloud services such as AWS Glue, AWS Lambda, AWS Step Functions, Redshift, Aurora, Amazon S3, MWAA-Airflow.
• Design and implement scalable data architectures using AWS cloud services, including data lakes, data warehouses, bulk data ingestion, and transaction processing.  
• Collaborate with customers and teammates to comprehend data requirements and translate business needs into well-designed data models.  
• Assemble large, complex data sets that meet functional business requirements.   
• Stay current with AWS services and recommend suitable tools for specific data engineering tasks.  
• Develop and support the internal applications using Python, SQL, and Stored Procedures.  

Build reliable data processes:  

• Develop, implement, and maintain ETL processes to ingest, clean, and transform complex health care data into our application data platforms.  
• Automate manual processes and to optimize data delivery and reduce operational friction. 

Optimize data pipeline performance:  

• Monitor and tune data pipelines and data storage for performance, cost, and reliability.  
• Implement caching mechanisms and data partitioning strategies to enhance query efficiency and reduce data processing times.  
• Continuously evaluate tools and recommend improvements, striving to consistently raise the bar.  

Lead and collaborate company-wide:  

• Provide technical guidance and mentorship within the data engineering team and foster a collaborative and innovative environment.
• Partner closely with product and analytics team to understand business goals and engineer solutions to the right problems.   
• Contribute to a culture of transparency, accountability, and continuous improvement.  

Protect and govern data responsibly:  

• Implement and enforce data security measures and maintain data governance standards and access controls to protect sensitive data.
• Ensure compliance with health care data regulations and industry best practices.  

The skills and experience you bring to this role include:    

• Bachelor’s degree in computer science, Informatics, Information Systems, or another quantitative field. 
• 10+ years of experience in data engineering or a similar role with demonstrated technical leadership experience.  
• Expertise building and administering, including writing views, stored procedures, and triggers, in AWS-native data systems (Redshift, Aurora, RDS PostgreSQL, Glue, Lambda, Step Functions, MWAA-Airflow).
• Strong Python and SQL experience, including advanced query design and database optimization.
• Experience with healthcare data (Medical Claims, Rx Claims) or similar healthcare data is required.  
• Ability to develop subject-matter expertise and partner thoughtfully with business teams.
• Trusted partner: reliable to deliver accurate work in a timely manner. 
• A passion for working with a team to improve how data drives meaningful outcomes.  

Salary Considerations: 

Anticipated annual base pay range: $130,000 - $150,000 plus additional variable compensation based on performance.

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.  

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations. 

  Evio Benefits:

• Great Health Insurance
  The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match
  Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 
• Time Off
  We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
• Parental Leave
  Generous paid leave for new parents (includes birth and non-birth parents).

Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

What you'll be doing:

Client Partnership & Implementation

• Own and manage an enterprise client portfolio as primary technical advisor
• Deliver seamless implementations from kickoff through go-live, coordinating internal teams and ensuring timely deployment
• Develop deep knowledge of each client's goals and translate them into actionable plans with measurable results
• Engage clients regularly via Zoom, email, phone, and on-site visits to strengthen relationships and ensure alignment

Adoption & Value Realization

• Drive product adoption with measurable improvements in usage metrics and client health scores
• Conduct technical assessments of API implementations and lead quarterly optimization sessions
• Guide clients on product integrations and troubleshooting in collaboration with Implementation Engineer and Support
• Serve as the first technical point of contact for enterprise clients during implementation and post–go-live, owning technical triage and driving resolution with Implementation and Support.
• Educate clients on best practices to maximize value from Symmetry's solutions

Client Health & Retention

• Monitor client health scores, usage metrics, and interaction to identify risks early and implement mitigation plans
• Provide prompt, professional responses to inquiries ensuring fast resolution and strong confidence
• Support renewal readiness and risk mitigation in partnership with Account Manager

Operational Excellence

• Identify process improvements that reduce implementation time and increase team capacity
• Leverage AI tools and automation to streamline reporting, communication, and coordination
• Maintain thorough documentation in CRM and ticketing systems
• Collaborate with Sales, Product, Engineering, and Support to address issues and drive continuous improvement

Experience & Requirements:

Required Background:

• Bachelor's degree or equivalent combination of education and experience
• 5+ years in Client Success, Account Management, or Implementation Management in B2B SaaS
• Proven track record managing enterprise portfolios and guiding retention, adoption, and satisfaction
• Experience project managing complex software implementations from kickoff through go-live
• Technical aptitude to understand API/SDK integrations, conduct assessments, and troubleshoot issues
• Track record leveraging data and metrics to drive client outcomes and operational efficiency
• Experience in payroll, HR tech, or compliance technology strongly preferred

Core Skills & Attributes:

• Proven technical acumen with ability to translate capabilities into business value
• Extraordinary relationship-building skills to advise enterprise stakeholders on technical and business outcomes
• Outstanding communication skills with ability to simplify complex technical concepts
• Proactive, ownership-driven mindset with accountability for results
• Keen analytical and critical thinking with comfort in qualitative and quantitative analysis
• Great organizational and project management skills managing multiple priorities
• Client-first orientation committed to delivering measurable value
• Collaborative team player thriving in cross-functional partnerships
• Demonstrated ability to leverage AI and automation for efficiency
• Continuous learning mindset staying current on product innovations

Technology Experience:

• Comprehension of API/SDK architecture, RESTful APIs, and integration concepts
• Ability to read API documentation and guide clients through technical implementation
• Experience with API testing tools (Postman or similar) for client troubleshooting
• Proficiency with CRM systems (NetSuite, Salesforce, or comparable)
• Experience with customer success platforms (Catalyst, Gainsight, ChurnZero, or similar)
• Working knowledge of project management and ticketing systems (Jira, Asana, Zendesk, or comparable)
• Proficiency with Google Workspace (Slides and Sheets including formulas and data analysis)
• Experience with virtual meeting platforms (Zoom, Microsoft Teams, or similar)
• Experience with generative AI tools (ChatGPT, Gemini, or comparable) and building AI agents
• Project management certification (PMP, CAPM, Google Project Management) is a plus
• API fundamentals certification (Postman Student Expert or equivalent) is a plus

Compensation Details

Our cash compensation amount for this role is targeted at $121,000/yr- $149,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. 

About the Role:

Are you looking for an opportunity to transform a business? Gusto is looking for a strategic, customer-focused leader to leverage customer feedback and operational key metrics to develop actionable insights and strategies that shape our product and service, and positively impact customer love.

Working with the Product, Engineering, Design and Customer Experience teams, you will be expected to tackle both highly strategic and deeply operational initiatives to deliver value for customers and Gusto. You’ll be customer-obsessed, business-minded, strategic, detail-oriented, and highly creative.

In this role, you'll help stand up the operational and service foundation for a new Gusto product, using both deep human judgment and emerging AI tools to move faster and make better decisions. If this sounds exciting to you, we’d love to connect!

About the Team:

The Benefits Product Operations team at Gusto is made up of committed, creative, collaborative people who care deeply about our mission to enable Benefits for all small and mid-sized businesses and their employees. We’re a highly cross-functional team focused on ensuring our product and service are co-designed and co-developed along the product lifecycle to deliver a best in class customer experience; Gusto is listening to, synthesizing and acting on customer and front-line team feedback; and that cross-functional teams are collaborating and swimming together to build the best version of Gusto for our customers.

Here’s what you’ll do day-to-day:

• Shape and support product development and its integration into service strategy for existing customers across the product lifecycle, in collaboration with Engineering, Design, Product Management, and Customer Experience teams.
• Understand our product and end-to-end service experience and organizations in intimate detail, including internal and external pain points and feedback.  Collaborate to ensure customer support considerations are integrated into broader company decisions.
• Lead and partner on product launches between Product Management and Customer Experience (CX) teams to ensure readiness and deliver insights post-launch to ensure a positive experience for customers and internal teams.
• Provide business insights and recommendations based on quantitative and qualitative data to influence strategy and operational design in both product and service roadmaps.
• Identify and drive cross-functional initiatives that will deliver value for customers and Gusto. Help develop and communicate a clear roadmap for enhancing service capabilities and experiences.
• Hypothesis-driven problem solving to drive our business.
• Contribute to advancing the Product Operations craft at Gusto and build AI fluency within the team:
  • Model how to use AI tools to accelerate service design, insight synthesis, and agent-driven operational workflows.
  • Identify and build AI-assisted operational workflows, including agents, to accelerate VoC synthesis, launch readiness monitoring, and cross-functional signal aggregation.
  • Use AI tools to prototype service solutions and surface requirements faster, compressing the feedback loop between customer signal and product/service response — before full engineering investment.

Here’s what we're looking for:

• 10+ years of relevant work experience at growing startups in operating roles (i.e., biz ops/strategy roles, product operations, project/program management, and/or consulting):
  • Experience scaling service strategy alongside growing SaaS products, including incubating products, building and managing product betas, and/or integrating new products into a scalable best-in-class service model.
  • Highly adaptable and resilient to changes in business needs or requirements, with the ability to navigate challenges and make decisions even when information is incomplete.
• Demonstrated self-starter and organized problem-solver. Self-sufficient, resourceful, and bias for action towards continuous improvement.
• Experienced with managing a variety of cross-functional stakeholders on complex strategic initiatives, including influencing senior leaders in Product or Customer Experience orgs.
• Strong data literacy and results-orientation, with the ability to identify the right questions, interpret quantitative and qualitative signals, and translate findings into decisions — including comfort using AI-assisted tools for analysis and synthesis.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex subjects to both technical and non-technical audiences.
• Demonstrated AI fluency in an operational and product context — comfort using AI tools to synthesize qualitative data, identify automation opportunities in service workflows, and building or directing AI agents to reduce manual operational lift:
  • Experience prototyping with AI (e.g., Claude, Cursor, Codex or similar) is a plus.
• Experience with service design and/or service blueprinting.
• Experience working in the healthcare or benefits space (PEO, health insurance, etc.) is a plus; candidates with new product incubation experience in any complex regulated space are strongly encouraged to apply.

Our cash compensation amount for this role is $148,000/yr to $182,000/yr in Denver, and $167,000/yr to $217,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

About the Role:

The Senior Compensation Partner is a core member of Gusto's People team, responsible for building and scaling the compensation programs that help us attract, retain, and reward top talent. This role exists to bring rigor, fairness, and strategic clarity to how Gusto thinks about pay — operating at the intersection of data, policy, and people.

Operating with a systems-first, AI-aware mindset, the Senior Compensation Partner uses automation, scalable workflows, and well-designed tooling to improve decision quality, ensure compliance, and reduce reliance on manual, one-off analysis. This role partners closely with HR Business Partners, Finance, Legal, and business leaders to ensure our compensation programs are grounded in market reality and aligned to our values.

Success in this role is measured by the quality and fairness of compensation decisions, the scalability and reliability of our programs, and the degree to which the organization can operate with confidence — without constant intervention or heroics.

Gusto's compensation function, built on first-principles thinking, is at an inflection point — scaling from early foundations to a mature, high-trust operation. You'll have real ownership to shape how we design and deliver compensation as the company grows.

Here’s what you’ll do day-to-day:

• Develop, implement, and communicate Gusto's compensation programs, policies, and procedures, ensuring internal equity, external competitiveness, and alignment with business strategy.
• Partner with and influence key stakeholders — including HRBPs, Finance, and senior leadership — to translate compensation philosophy into clear, actionable programs.
• Lead annual compensation cycles (merit, equity refresh, benchmarking) and own the end-to-end process from data collection through communication.
• Perform market analyses and compensation studies using survey data (e.g., Radford/Aon, Mercer, Pave) to recommend pay ranges, job levels, and offer positioning.
• Use AI tools and automation thoughtfully to accelerate analysis, synthesize benchmarking data, and reduce planning and reporting load — while maintaining sound judgment around data quality and decision guardrails.
• Design and maintain scalable compensation workflows and tooling — automating recurring analyses, audit processes, and reporting so programs run reliably without manual intervention.
• Build and maintain compensation dashboards and data visualizations that give leaders real-time insight into pay equity, market positioning, and budget utilization.
• Craft competitive, compelling offers to attract top-tier talent, and build playbooks to help recruiters and HRBPs communicate Gusto's total rewards story.
• Ensure ongoing compliance with federal, state, and local pay regulations — including pay transparency laws, FLSA classification standards, and emerging pay equity requirements — and proactively flag legislative changes.
• Partner with People Operations to integrate and optimize HRIS and compensation tools, ensuring data accuracy and system scalability as the company grows.

Here’s what we're looking for:

• 8+ years of experience in Compensation, Total Rewards, People Operations, or a related analytical function — ideally in a high-growth technology environment.
• AI fluency: hands-on experience using AI tools or automation to accelerate analysis or synthesis, paired with strong judgment around trust and validation.
• Hands-on experience running compensation cycles (merit, equity, benchmarking) and building scalable programs from early-stage to maturity.
• Survey benchmarking fluency: direct experience with Radford/Aon, Mercer, or comparable compensation survey tools and methodologies.
• Systems-first orientation: experience building durable workflows, automating reports, or designing operating mechanisms that reduce recurring manual work.
• Strong analytical foundation: advanced spreadsheet skills (Excel, Google Sheets), comfort with data modeling, and experience building dashboards or visualizations that leaders actually use.
• Knowledge of compensation and employment law, including FLSA, pay transparency statutes, and pay equity frameworks — or foundational knowledge with a clear drive to build expertise.
• Clear, concise communicator who can translate complex pay data into narratives and recommendations for non-specialist audiences, including executives.
• Comfort operating at multiple altitudes — from hands-on analysis and modeling to advising leadership on compensation philosophy and strategy.
• High integrity and intellectual curiosity; someone who asks hard questions about fairness and market position, and isn't satisfied with the status quo.
• Background in Mathematics, Finance, Statistics, Economics, or a related quantitative field is preferred but not required.

Gusto offers competitive cash compensation, equity, and a comprehensive benefits package. Our cash compensation range for this role is $124,000 to $150,000 in Denver, and $152,000 to $185,000 in San Francisco and New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise.

Gusto's Total Rewards philosophy is rooted in transparency, fairness, and the belief that people do their best work when they feel secure and valued. As a member of the compensation team, you'll have unique visibility into — and influence over — the programs that define that experience for every Gustie.

Small business owners trust Gusto with something fundamental: making sure their people get paid, on time, every time. As a Principal Data Scientist on the Payments team, you'll sit at the intersection of financial infrastructure and data science — translating the complexity of a high-scale payments ecosystem into the insights and models that shape how we build, operate, and improve our payments products. 

In this role you will work closely with our Product, Engineering, Design, Finance, and other Data teams to become an expert in the data for your domain, define and track metrics that help us understand our business performance, and dive deep into our payments data to deliver insights and answer questions. You’ll also integrate AI-assisted practices to accelerate analysis, enhance rigor, and expand the reach of insights across Gusto. 

This is a role for someone who's equally comfortable diving into ledger-level transaction data and standing in front of a payments engineering team to influence architecture decisions. If you want your work to directly protect and improve the financial lives of hundreds of thousands of small businesses, this is the role.

Here’s what you’ll do day-to-day:

• Own payments intelligence end-to-end: Design and maintain measurement frameworks for payment success rates, failure root causes, retry strategies, and settlement timing — becoming the authoritative source of truth for payments health across the org.
• Partner with payments engineering: Embed with backend engineering teams to understand infrastructure constraints and data availability, translate that knowledge into well-scoped experiments, and influence roadmap prioritization with data-backed recommendations.
• Drive experimentation at scale: Design and analyze A/B tests and quasi-experiments across payment flows — including retry logic, routing decisions, and failure recovery — ensuring statistical rigor even in low-conversion, high-variance payment environments.
• Build predictive models: Develop and deploy models for payment failure prediction, risk scoring, and anomaly detection that operate at Gusto's transaction volume, partnering with Machine Learning Engineers and Product Engineers on productionization and monitoring.
• Build AI-native data products: Go beyond using AI to go faster; build data products and automated workflows with AI as a core component. Know what "good" looks like for a clustering model or automated workflow, when to trust the output, when to challenge it, and how to build guardrails that let the team scale AI use responsibly in a regulated financial context.
• Own the business narrative: Be the person payments product and engineering leadership calls before an exec review, not after. Comfortable defending methodology on ARR projections, CX attribution, and cost savings in a room with skeptics. Translate nuanced statistical results and model outputs into clear, actionable narratives for payments engineers, product managers, finance partners, and executive leadership.

Here’s what we're looking for:

• 10+ years of experience in Data Science or a closely related quantitative role at a product-focused software company, with meaningful exposure to payments, fintech, or financial infrastructure.
• Deep payments domain knowledge: Hands-on experience with payments infrastructure: ACH, card networks, bank integrations, settlement flows, or equivalent, with a strong intuition for how backend systems shape data availability and quality.
• Strong SQL and Python skills, with experience querying large-scale transactional datasets and building reproducible analytical pipelines.
• Proven experimentation and causal inference expertise: Ability to design rigorous experiments in challenging payment contexts (rare events, high variance, non-stationarity) and communicate trade-offs clearly.
• AI-native mindset: Has built data products and analytical workflows with AI as a core component, not just used AI to go faster. Knows what "good" looks like for a clustering model or automated workflow, when to trust the output, when to challenge it, and how to build guardrails that scale AI use responsibly in a financial context.
• Cross-functional influence: Track record of collaborating with and influencing backend engineers and technical stakeholders, not just product and business partners.

Our cash compensation amount for this role is targeted at $184,000/yr - $210,000/yr in Denver, and $217,000/yr - $250,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Job Summary:

Are you a hands-on operations leader with a bias for execution and excellent customer service? Are you excited about helping grow an innovative transportation solution in your very own market?  Are you passionate about leading teams? If so, you might be Veo’s next Operations Manager!

As Veo’s Operations Manager, you'll have the opportunity to help lead our innovative dockless micromobility program. You'll play a vital role in the program’s success by ensuring efficient daily warehouse and field operations, as well as strengthening local partnerships. Above all, it will be your responsibility to increase ridership. Your success will be measured by your ability to drive daily ridership, lead a high performing team, and provide users with exceptional customer service.

The ideal candidate for this role is someone is who is self-directed with a history of thriving and driving success in fast-paced environments. This is a fully onsite role.

Responsibilities: 

• Oversee daily warehouse and field operations
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters
• Set and manage daily routes for hourly associates for fleet deployment and repositioning
• Identify gaps in hitting operations metrics and develop solutions to fix them
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
• Recruit and train local team
• Ensure operations are in compliance with city agreements and company SOPs
• Manage inventory and ensure parts are ordered  

Qualifications & Skills:

• Bachelor's degree
• At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields. 
• Comfortable lifting 60 lbs routinely 
• Ownership mindset with a bias for action
• Successful track record prioritizing multiple tasks 
• A willingness and ability to work a variety of days and shifts
• Quantitative decision-making skills
• Exceptional communication
• Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
• Commitment to making your community a better place to live and ride

Perks:

• Unlimited PTO
• Medical/dental/vision coverage 
• 401k with 3% match
• Opportunity to work in a fast-paced, early-stage technology company
• Veo credits

The base salary range for this full-time position is $75,000 - $85,000 + Quarterly Performance Bonus + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. Our total compensation package for this role, including salary, bonus potential, ranges from $75,000 - $95,000 per year. While this is our expected range, bonuses for this role are designed to have unlimited upside potential, so additional earning opportunities may be available.

Note: Veo benefit, bonus and stock programs may be subject to eligibility requirements and other terms of the applicable plan or program. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and performance.

Position Summary

We are seeking a highly analytical and detail‑oriented Analyst to join our team. This role plays a key part in validating and coding audit deliverables, developing performance monitoring reporting, quantifying financial impact, and driving efficiency through automation and advanced analytics. The ideal candidate brings experience with internal controls, audit testing, and risk assessment, along with a proven ability to deliver high‑quality results in a fast‑paced, collaborative environment.

Position Responsibilities:

• Research and analyze pharmacy claims to ensure accuracy and contractual compliance across benefit setup, pricing, and guarantees
• Perform audit risk assessments, annual logic reviews and ongoing monitoring activities
• Analyze, reconcile and validate large datasets across multiple internal systems; develop and maintain SQL/Python queries for audit reporting and performance monitoring
• Create audit deliverable reporting, quantify financial impact of potential and confirmed audit findings, and build dashboards to identify trends and risks
• Identify and implement automation and process improvements across audit, reporting, and reconciliation workflows
• Maintain and enhance code, reporting tools, and dashboards to improve reliability, efficiency, and scalability
• Define and document technical requirements, data specifications, and methodologies to support transparency and repeatability
• Collaborate with internal and technology teams to improve data quality, workflows, and controls
• Provide ad-hoc analysis to support evolving business and audit needs
• Responsible for the adherence to the Capital Rx Code of Conduct including reporting of noncompliance

Required Qualifications:

• Bachelor’s degree in a quantitative or business-related field (e.g., Actuarial Science, Statistics, Economics, Finance, Data Analytics, or Business Administration)
• 2+ years of of experience in data analytics, audit, or a related role
• Experience in healthcare, PBM, or pharmacy claims; knowledge of pharmacy benefits, pricing, guarantees, and pharmacy claims analysis preferred
• Proficiency with SQL (Snowflake preferred), Excel, Tableau
• Familiarity with Python and project management/version control tools (e.g., Jira, Confluence, GitHub)
• Strong attention to detail with an intellectual and professional curiosity along with a passion for continuous improvement
• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
• Effective communicator with both technical and non-technical stakeholders
• Extremely flexible, highly organized, and able to shift priorities easily

Your Mission:

This FP&A position is a critical and highly visible role within the Iterable finance team that performs integrated analysis and consolidation to support department and company-wide planning, forecasting and performance reporting processes. Reporting to the VP of FP&A, this role will partner with Research & Development (R&D) to support the company’s strategic objectives while keeping costs predictable. Your goal is to develop a deep understanding of links between our SaaS platform’s technical components and their financial costs to lead short and long-term forecasting of platform investments, technical development costs and partner directly with the CTO and head of product to align financial and development targets.

The successful candidate will specifically demonstrate a strong aptitude for interpreting, analyzing, and communicating complex business issues, and identifying opportunities for improvement. Problem-solving, prioritization, and attention to detail are critical. This position offers multiple opportunities to showcase analytical skills.

The core functions of the role include supporting the annual operating plan, fine tuning live forecast, contingent scenario planning, long-range planning, and month-end reporting processes while ensuring we maintain flexibility and continuously support the strategic objectives of Iterable.

Responsibilities:

• Manage department and company wide financial statement reporting and forecasting including topline revenue metrics, resource allocation, headcount, and OpEx management with a specific focus on and ownership of key R&D functions
• Serve as a finance business partner to the R&D organization and handle departmental headcount, budget, and development and tracking of meaningful critical metrics to measure efficiencies and return on investment analysis
• Partner closely with CFO, VP of FP&A, CTO and VP of Product planning teams on budget planning and maintenance, balancing technical roadmap and budget objectives
• Own the holistic company cost of revenue forecast, partnering with the Engineering FinOps team to link platform performance and optimization with the associated financial impacts
• Support/drive development of Board of Directors presentations, executive dashboards, and KPIs. Create executive review materials that consolidate and communicate financial and operational strategy
• Perform account-level variance analysis that drives business insight and frames financial risks and opportunities; present findings to senior management
• Working to continuously develop and improve existing FP&A processes
• Develop repeatable business, operational and financial processes, partnering closely with the accounting team, to identify key areas of improvement for maximum efficiency
• Perform and support ad-hoc reporting/analysis requests. Support corporate initiatives and reporting

We are looking for people who have:

• BS in Accounting/Finance, related field, or equivalent experience
• Prior experience: 4+ years in an FP&A role at a public/pre-IPO SaaS company, public accounting firm, management consulting or investment banking with direct software company experience
• Exceptional quantitative and financial modeling with high proficiency in Excel, G-Suite applications, and BI tools
• Ability to thrive and multi-task in a rapidly evolving, fast-paced environment
• Self-starter who is self-directed and proactive
• Strong project management skills and proven ability to lead complex cross-functional initiatives across a breadth of team members
• Strong communication, writing, and presentation skills
• Built strong, collaborative relationships with key team members and stakeholders to drive operational efficiency
• Roll-up-the-sleeves attitude and ability to adapt quickly to changes in business priorities and conditions

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Community Impact Days
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $112,000 - $175,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

ABOUT THIS OPPORTUNITY

onX is seeking a Business Intelligence Analyst with a passion for marketing analytics and a strong ability to translate data into actionable insights. In this role, you will support marketing measurement efforts by analyzing performance, identifying trends, and helping stakeholders make informed decisions.

You will work closely with marketing, product, and analytics partners to deliver high-quality reporting and analysis. This role is expected to operate independently on defined workstreams, contribute to team priorities, and help improve how data is used across the organization.

The ideal candidate is comfortable working with data, curious about uncovering insights, and motivated to improve business outcomes through analysis. They should be able to navigate ambiguity within their scope, communicate clearly with stakeholders, and deliver reliable, high-quality outputs. This person will report to the Business Intelligence Manager.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

Marketing Measurement Support

• Support the development and application of marketing measurement frameworks (e.g., attribution, incrementality testing) through analysis and execution
• Partner across marketing functions (e.g., brand, growth, lifecycle) to understand campaign objectives, tactics, and measurement needs
• Contribute insights that help evaluate marketing effectiveness across channels
• Partner with senior analysts to refine approaches and improve measurement over time

Top-of-Funnel & Acquisition Analytics

• Partner with brand and digital acquisition teams to support analysis that informs day-to-day decision-making, rather than owning channel performance directly
• Apply a strong understanding of top-of-funnel metrics (e.g., impressions, reach, CTR, CAC, conversion rates) to help stakeholders interpret performance and make informed trade-offs
• Translate business questions from marketing partners into structured analyses, helping clarify what is happening and whyProvide insights on audience behavior, channel dynamics, and funnel progression, enabling marketers to optimize campaigns and investments
• Connect top-of-funnel activity to downstream outcomes (e.g., activation, engagement, conversion), helping teams understand impact without owning execution
• Support testing and learning efforts by helping design analysis, interpret results, and communicate clear takeaways to stakeholders

Collaboration & Execution

• Navigate ambiguous problem spaces by asking the right questions, defining scope, and proposing a clear analytical approach
• Communicate findings clearly to stakeholders, adapting level of detail to the audience
• Share learnings, document work, and contribute to improving team processes and outputs
• Proactively identify trends or opportunities in marketing performance and bring forward insights that inform stakeholder decisions
• Ensure accuracy and reliability of data used in analysis, validating assumptions and investigating discrepancies when they arise
• Develop a strong understanding of underlying data sources and definitions to ensure consistency in reporting and insights
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• 3–5 years in marketing analytics, business intelligence, or related field
• Demonstrated ability to deliver insights that support business decisions
• Experience working with stakeholders to answer business questions using data
• Bachelor’s degree in Marketing, Statistics, Data Science, Business, or related field
• Ability to travel bi-annually for multiple days to a corporate office or other onX strategic location, such as a Basecamp. 

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Technical Skills: Proficiency in analytics tools such as Tableau, Excel, SQL, Python, or similar. Experience with A/B testing platforms and statistical modeling is a must.
• Analytical skills:Strong quantitative and analytical skills to translate complex data, identify trends, and make data-driven recommendations.
• Communication Skills: Strong written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders. Enthusiastic collaborator with Finance, Product Management, and  Executive teams
• Marketing Acumen: Experience working with multiple types of marketing data, such as MMP and SKAd Attribution data and models, GA4, Offline/Endemic Marketing Tactics, Market Research and Sentiment, and other organic and non-organic marketing data. Relevant experience building and leveraging marketing frameworks for decision making. 
• Project Management: Advanced organizational skills with the ability to manage large, complex projects and prioritize competing demands.
• Statistical Knowledge: Understanding of statistical techniques for A/B testing, incrementally testing, regression analysis, and forecasting.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $100,000 and $117,000 upon hire. The pay range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and an annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Customer Experience team’s mission is to provide exceptional client support across complex financial topics like stock trading, corporate actions, and market mechanics. We focus on delivering world-class service while upholding Robinhood’s values of safety, clarity, and accountability.

As a Customer Experience Manager, Investment Accounts you will lead a high-performing, customer-facing team and play a vital role in coaching, developing, and inspiring team members. You’ll ensure performance targets are met, elevate the customer experience, and foster an inclusive and energizing team culture. You’ll also serve as a subject matter expert on equities and market topics!

Schedule & Work Environment
This role is based in our Denver, CO or Westlake, TX office and requires in-office attendance.

The team operates seven days a week from 7:00 a.m. to 10:00 p.m. ET. Employees will work either five 8-hour shifts or four 10-hour shifts per week, depending on business needs. Specific schedules will be determined after hire.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Coach and develop a team of customer experience professionals, focusing on performance across key qualitative and quantitative metrics
• Cultivate a positive, inclusive team culture that aligns with Robinhood’s values
• Guide your team through change with effective communication and clarity
• Respond to complex customer issues and serve as an escalation point for inquiries related to stock trading, corporate actions, and market mechanics
• Support your team with expertise in equities-related topics including options, margin, and futures

What you bring

• Active FINRA Series 7, 63, and 24 (or 9/10) licenses required
• Prior leadership experience (e.g., Team Lead, Supervisor, or Manager) with a proven ability to drive results
• Strong interpersonal and communication skills, with a passion for mentorship
• Deep subject matter knowledge in financial services, specifically equities, corporate actions, and retirements
• Comfortable leading through ambiguity and organizational change

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Convera is seeking an experienced Product Marketing professional with an entrepreneurial mindset and a passion for distilling complex capabilities—such as APIs, integrations and platform services—into compelling, outcome-driven narratives.  

This role is focused on developing our partnerships channel, including integrated partners who embed or resell Convera capabilities, as well as shaping messaging that bridges indirect (partner-led) and direct (B2B, API-consuming) motions. 

Reporting to the Head of Product Marketing, this role serves as the subject matter expert and customer champion for technically integrated solutions, working closely with Product Management, Partnerships, and Commercial teams. 

You will: 

• Lead the development and articulation of differentiated value propositions, messaging, and positioning for API-driven products, integrations, and platform capabilities—tailored across partner-led and direct customer use cases.
• Translate complex technical concepts (APIs, workflows, integration patterns, compliance, scalability, latency, reliability) into clear customer and partner value, benefits, and outcomes.
• Serve as the go-to-market expert for Convera’s partnerships channel, including partner personas (including developers), partner journeys, and integrated solution narratives. 
• Define and evolve partner and developer-facing personas (e.g., platform partners, ISVs, pension/payroll providers, B2B corporates consuming APIs) \
• Collaborate with Product Management to deeply understand the product roadmap, technical architecture, and release plans, proactively shaping launch strategy, messaging and enablement. 
• Conduct competitive and market analysis at both the solution and capability level (e.g., API breadth, developer experience, integration speed, extensibility, compliance).  
• Build sales enablement tools such as battlecards, pitch decks, technical overviews, narrative frameworks, etc., that support both commercial and technical conversations.
• Act as a customer and partner advocate, leveraging feedback to improve positioning, packaging, and roadmap influence.
• Serve as the subject matter expert and advisor, proactively identifying and soling for gaps in both partner and direct go-to-market motions. 

You should apply if you have: 

• 7+ years of B2B product marketing experience with direct responsibility for positioning, messaging, solution packaging and customer journey definition.
• Mastery of traditional product marketing techniques and best practices.
• Proven ability to lead complex, high-impact projects and influence cross-functional teams across product, engineering, partherships and commercial functions.
• Proven ability to support multiple go-to-market motions, especially indirect/partner-led and direct B2B
• Strong strategic thinking and analytical skills, with a track record of guiding the development of new go-to-market strategies and frameworks.
• Creative problem solver with a growth mindset; actively and intuitively seeks ways to simplify process and improve performance.
• Demonstrated sound business judgement and the ability to think strategically about a quickly growing business alongside the interest and ability to dive into tactical details.
• Strong analytical and quantitative skills; ability to use research, hard data and metrics to challenge assumptions, generate credible forecasts, and solve problems.
• Comfortable with ambiguity, able to set strategic direction and execute effectively in a global matrixed organization.
• Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting / influencing Director+ stakeholders.
• Recognized as a thought leader and subject matter expert in technical product marketing. 
• Bachelor’s degree or equivalent professional experience.

Nice to Have: 

• Experience in payments, fintech, financial services, or regulated environments
• Familiarity with developer ecosystems, API documentation, onboarding flows, or sandbox environments
• Experience supporting platform partnerships (ISVs, SaaS, marketplaces).
• Technical background or hands-on experience working with APIs or integrations
• Experience launching products that involve compliance, risk, or cross-border complexity  

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform global B2B payments. 

Apply now! 

Job Summary

The Product Analyst, Commercial Insurance supports the Sr. Commercial Product Leader across all product development, pricing, research, and filing activities. This role is ideal for an early-career insurance professional with strong analytical and technical skills who is excited to learn, innovate, and contribute to building modern commercial insurance products.

The Product Analyst will play a key role in product development projects, actuarial and competitive research, regulatory filings, data analysis, pricing model support, and development of forms and coverage structures. This role is highly cross-functional, partnering with underwriting, actuarial, claims, compliance, engineering, and data teams.

Key Responsibilities

Product Development Support

• Assist in developing and enhancing commercial P&C products across multiple lines of business.
• Support the Sr. Commercial Product Leader in drafting product requirements, preparing product documentation, and coordinating cross-functional workstreams.
• Participate in the research, planning, and evaluation of new product initiatives.

Analytics & Pricing

• Conduct data analysis to support pricing, product design, risk segmentation, and rate adequacy.
• Build and maintain analytical models using SQL, Python, R, SAS, or other statistical tools.
• Assist in monitoring product performance, including loss trends, underwriting patterns, and competitive benchmarks.
• Support the development of rating structures and pricing models for new and existing products.

Regulatory Filing Support

• Assist with state filing activities, including preparing components of filings, compiling exhibits, and supporting responses to regulator questions.
• Help maintain organized documentation and filing artifacts for tracking and compliance.

Market Research & Competitive Analysis

• Conduct research on competitor forms, rates, rules, and market trends to inform product decisions.
• Support competitive analysis that informs coverage design, pricing, and product positioning.

Cross-Functional Collaboration

• Work closely with underwriting, actuarial, claims, compliance, and engineering teams to support product implementation and updates.
• Assist with product testing and validation during system implementations or upgrades.
• Work on projects and initiatives supporting the Sr. Commercial Product Leader across product strategy, enhancement, and modernization efforts.

Additional Responsibilities

• Help create dashboards, reports, and insights using tools such as Power BI or other visualization platforms.
• Support documentation, training materials, and product communications.
• Contribute to automation and workflow improvements using AI tools, including OpenAI platforms (a plus).

Qualifications

Experience

• 3+ years of experience in the insurance industry, including roles in underwriting, claims, product, actuarial support, or data analytics.
• Experience working in an analytical capacity preferred (pricing, analytics, modeling, or quantitative problem-solving).
• Hands-on experience with SQL, Python, R, SAS, or similar tools.
• Experience with visualization tools (Power BI preferred).
• Experience with insurance product management or product development processes is a plus.
• Experience working with AI tools (including OpenAI platforms) is a bonus.

Education

• Bachelor’s degree required, ideally in Business, Math, Statistics, Economics, Finance, Insurance, Data Science, Actuarial Science, or related fields.
• Master’s degree is a plus.
• Insurance certifications (CPCU, AINS, ARM, etc.) are a plus.

Knowledge & Skills

• Strong analytical and quantitative skills; ability to manipulate and interpret data.
• Curiosity and a desire to learn commercial insurance product development.
• Excellent problem-solving skills with attention to detail.
• Effective communication skills, both written and verbal.
• Ability to manage multiple tasks and deadlines in a dynamic, fast-paced environment.
• Basic understanding of commercial P&C insurance products, coverage concepts, or rating principles preferred.

Compensation:
The base salary range for this role is $110,000 – $150,000, depending on experience and location, with eligibility for bonus, equity, and a competitive benefits package.

We are looking for a Lead Staff Data Scientist to join the Marketplace Quality Engineering (MQE) team. MQE is a cross-functional team responsible for the integrity, performance, and trustworthiness of The Trade Desk’s inventory marketplace. We build systems that detect and prevent fraud, measure and improve inventory quality, and optimize marketplace dynamics to deliver better outcomes for advertisers, publishers, and consumers. 

In this role, you will provide technical and strategic leadership within MQE by defining data science roadmap and execution plans, owning end-to-end development of advanced modeling, analytical, and measurement systems, and partnering closely with engineering, product, and business leaders to translate complex requirements into trusted, scalable solutions. 

WHAT YOU’LL DO 

Technical Ownership 

• Own the data science vision and roadmap for MQE initiatives, aligning technical direction with strategic goals and industry trends. 

• Design, build, and productionize statistical and machine learning models to detect fraud, invalid traffic, and low-quality inventory in adversarial, large-scale environments. 

• Define and maintain metrics, experimentation procedures, and monitoring systems to ensure long-term performance. 

• Develop analytical and explainability frameworks that provide clear visibility into how quality initiatives impact inventory supply, advertiser spend, and marketplace dynamics. 

Cross-Functional Impact 

• Collaborate with product and business stakeholders to translate analytical insights into clear, defensible decisions and marketplace enforcement strategies. 

• Partner closely with engineering to deploy scalable, performant models. 

• Anticipate emerging marketplace risks and proactively develop data-driven solutions to protect marketplace integrity. 

Leadership & Mentorship 

• Act as a staff-level technical leader, setting standards for analytical rigor, model evaluation, and scientific best practices across MQE. 

• Mentor and develop data scientists through design reviews, technical guidance, and career coaching. 

• Influence technical direction across teams by driving alignment, knowledge sharing, and a culture of high-quality decision-making. 

WHO WE ARE LOOKING FOR 

• Advanced degree (MS or PhD) in a quantitative field such as Statistics, Computer Science, Economics, Applied Math, Operations Research, or similar. 

• 7+ years of experience working in a DS role that involves bringing products from ideation to production. 

• Deep expertise in statistical modeling, machine learning, and large-scale data analysis. 

• Strong understanding of experimentation, causal inference, and metric design in complex systems. 

• Familiarity with large-scale data and ML tooling (e.g. Spark, distributed training, real-time inference systems). 

• Proven ability to lead ambiguous, high-impact projects end-to-end as a senior individual contributor. 

• Excellent communication skills and the ability to influence across organizational boundaries. 

• Experience in programmatic advertising and/or real-time auctions is a plus. 

• Track record of mentoring senior data scientists and shaping team-level technical direction is a plus. 

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role

Procare Solutions is the leading software platform for the early childhood education (ECE) market, serving tens of thousands of child care programs across the country. As we execute an ambitious AI-native platform strategy, we are at an inflection point: we move faster than 
Brightwheel, we outbuild Playground, and we earn the trust of enterprise customers who depend on us. The Director of Product Operations is the connective tissue that makes all of that possible.
In this role, you will own the infrastructure that connects product investment to business outcomes. You will drive cross-functional execution across our four platforms Online, Desktop, SCW, and ChildPlus ensuring that what we ship is measured, communicated, and tied to retention, revenue, and customer value. You will build the operational systems that let a fast-growing product organization stay coordinated, move quickly, and prove that its work is working.
This is a high-visibility, high-impact role reporting directly to the Chief Product Officer. You will be the single owner of the execution infrastructure our AI strategy depends on and the person who helps Procare move from output-driven to outcome-driven.

What you’ll do:

Cross-Platform Coordination & Operational Infrastructure

• Own the release calendar across all four platforms (Online, Desktop, SCW, ChildPlus), ensuring coordinated launches that minimize customer disruption and support cross-platform initiatives
• Establish release rhythms, launch readiness criteria, and post-launch review processes that scale as the product team grows
• Own the operational backbone of the product organization: cross-functional meeting cadences, decision logs, escalation paths, and inter-team coordination
• Drive the adoption of tooling and AI-driven workflows that accelerate the team's ability to understand customer behavior and make faster decisions

Outcome Metrics & Business Intelligence

• Build and maintain an outcome scorecard connecting each major product initiative to a specific business metric, target, and timeline-replacing output tracking with impact measurement
• Track and report on value realization for launched products: did the investment move the metric it was supposed to move?
• Partner with CPO, Finance to align product investment modeling with TAM expansion priorities

Stakeholder Communication & Reporting

• Own the internal communication of product decisions ensuring that sales, customer success, and support teams are equipped to represent what is built and when
• Partner with the cross-functional readiness to connect operational readiness to launch execution
• Identify and close the gaps between product, engineering, marketing, and customer success particularly around launches, rollouts, and customer-facing commitments

Our ideal candidate will have:

• Outcome orientation: You connect every process you build to a business result. You measure what matters and relentlessly close the loop between investment and impact.
• Cross-functional leadership: You earn trust across engineering, product, finance, and customer-facing teams without direct authority. You know how to align stakeholders who have competing priorities.
• Operational rigor: You build systems that scale release calendars, prioritization models, metrics frameworks and you hold the organization to the processes you put in place.
• Data fluency: You are comfortable with quantitative analysis, can build models in Excel or equivalent tools, and can turn raw data into a clear story for executive audiences.
• Bias for action: You are scrappy. You solve problems with the resources available and do not wait for perfect information or perfect conditions to move.
• Customer-centric thinking: You understand that every operational decision ultimately affects a childcare director, a teacher, or a family. You keep that context front of mind.
• Empowered communicator: You can write clearly, present to executives, and run effective meetings synthesizing complexity into crisp, actionable outputs.
• 7+ years' of experience in product operations, program management, business operations, or a closely related role within a software product company
• Demonstrated experience owning cross-functional execution programs involving engineering, product, and go-to-market teams
• Experience building outcome-based metrics frameworks and connecting product investment to business results
• Strong analytical skills with proficiency in data tools (Excel, SQL, or BI tools) and operational tooling (Jira, Confluence, or equivalent)
• Bachelor's degree in Business, Operations, Computer Science, Product Management, or related field
• Experience at a B2B SaaS company with multiple product lines or platforms
• Background in the early childhood education, K-12, or adjacent vertical software markets
• Experience working alongside an AI strategy or in organizations that are actively adopting AI-driven development workflows

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$158,000 - $183,000/year DOE

Location

his position is based in our Denver, CO or Atlanta, GA offices. Procare operates in a hybrid in-office working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.

What The Role Is

Reporting to the Senior Director, Market Optimization & Trading, the Manager of CRR & FTR Trading is responsible for developing, executing, and optimizing Clearway’s congestion management strategies through active participation in ERCOT and CAISO’s Congestion Revenue Rights (CRR) and Day-Ahead markets and the PJM Financial Transmission Right (FTR). This role focuses on identifying, analyzing, and monetizing congestion opportunities while managing the company’s nodal risk and basis exposure across its generation portfolio.  This role will also be tasked with developing hedging and risk management strategies across other parts of the portfolio. The position requires strong analytical, modeling, risk management, and trading skills to inform commercial decisions and support portfolio optimization within a rapidly expanding renewables platform.

What You'll Be Doing

CRR / FTR Trading & Position Management

• Develop and execute CRR, FTR, and congestion trading strategies to hedge and optimize portfolio congestion risk across ERCOT, CAISO, and PJM.
• Analyze historical and forecasted congestion patterns to identify trading opportunities in monthly and annual CRR auctions.
• Manage portfolio-level exposure to nodal price risk through CRR / FTR acquisitions, sales, and virtual positions.
• Support the Real-Time and Day-Ahead MOT team with congestion insights and locational pricing forecasts.
• Collaborate with Market Fundamentals, Asset Management, and Origination to align CRR strategies with commercial hedging and offtake structures.
• Monitor project-level financial performance tied to congestion costs, basis exposure, and hedge efficiency.
• Maintain dashboards and reporting tools to track CRR positions, portfolio exposure, and P&L attribution.

Analytics & Modeling

• Utilize power flow and production cost modeling software (e.g., Dayzer and PROMOD) to forecast congestion and simulate transmission constraints.
• Coordinate with Fundamentals and Analytics teams to enhance modeling of nodal prices, transmission outages, and topology changes.
• Leverage programming tools such as Python, R, SQL, and Power BI to automate congestion analytics and scenario back-testing.
• Research regulatory filings, transmission plans, and outage schedules to anticipate market shifts.

Market Fundamentals

• Conduct in-depth analysis of ERCOT, PJM, and CAISO’s transmission topology, load growth, and renewable generation trends.
• Monitor weather, outage, and project interconnection developments that impact congestion patterns.
• Communicate congestion forecasts and market insights to internal stakeholders, including senior management and trading desks.

Risk & Energy Market Strategy

• Develop portfolio risk limits and maintain portfolio-level risk metrics accounting for cross-market correlations in energy, congestion, and REC prices.
• Review forward market price volatility curves and correlation assumptions for stochastic risk modeling.
• Facilitate trading strategy performance benchmarking and establishing risk limits.
• Develop and apply portfolio optimization techniques to drive hedge strategy decisions while balancing the risk-adjusted revenue of Clearway’s renewable assets. Hedging strategies include DART optimization, CRR/FTRs, term hedge, and PPA transactions. Perform daily and weekly portfolio assessments to identify opportunities to maximize portfolio profit opportunities and identify risks.

Governance, Compliance & Risk

• Ensure CRR/FTR trading activities comply with corporate and project-level risk policies, market rules, and Market protocols. • Work closely with Risk, Accounting, and Settlements to reconcile positions, P&L, and collateral management.
• Maintain compliance documentation and participate in periodic audits.

Collaboration & Commercial Support

• Partner with Market Fundamentals, Origination, Development, and Asset Management teams to incorporate CRR/FTR and congestion considerations into project siting and contracting decisions.
• Provide market intelligence and due diligence support for M&A transactions, new developments, and repower evaluations.
• May impact departmental budgeting, strategic planning, and procedural change

What You'll Bring

• Bachelor’s degree in Engineering, Economics, Finance, or related field.
• 6-10 years of power market experience, with at least 2+ years directly in CRR, FTR, nodal, or virtual trading.
• Experience using ERCOT and CAISO CRR auction tools, Dayzer, UPLAN, or similar transmission models.
• Prior experience in energy trading, asset optimization, or market analytics required.
• Ability to construct power fundamental models for pricing, load, generation, flow, and outages using various methodologies
• Ability to build Quant Lib utilizing stochastic calculus and Option Models for deal valuation.
• Deep understanding of ERCOT, CAISO, and PJM market design, CRR/FTR auction processes, transmission planning, and nodal pricing. Dayzer experience is required.
• Strong quantitative, analytical, and problem-solving abilities.
• Excellent communication skills to translate technical results into commercial strategy.
• Proficiency with Excel, PowerPoint, and Power BI.
• Familiarity with congestion and risk management strategies for renewable and storage assets.
• Highly proficient in developing predictive models using mathematical and statistical methods to identify, analyze, and mitigate energy market risks with an understanding of option valuation and Greeks.

What Would Be Nice

• Advanced degree preferred
• Advanced skills in Python, R, or SQL strongly preferred
• Familiarity with battery, wind, or solar congestion profiles is a plus.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

What The Role Is

Reporting to the Senior Director, Market Optimization & Trading, the Manager of CRR & FTR Trading is responsible for developing, executing, and optimizing Clearway’s congestion management strategies through active participation in ERCOT and CAISO’s Congestion Revenue Rights (CRR) and Day-Ahead markets and the PJM Financial Transmission Right (FTR). This role focuses on identifying, analyzing, and monetizing congestion opportunities while managing the company’s nodal risk and basis exposure across its generation portfolio.  This role will also be tasked with developing hedging and risk management strategies across other parts of the portfolio. The position requires strong analytical, modeling, risk management, and trading skills to inform commercial decisions and support portfolio optimization within a rapidly expanding renewables platform.

What You'll Be Doing

CRR / FTR Trading & Position Management

• Develop and execute CRR, FTR, and congestion trading strategies to hedge and optimize portfolio congestion risk across ERCOT, CAISO, and PJM.
• Analyze historical and forecasted congestion patterns to identify trading opportunities in monthly and annual CRR auctions.
• Manage portfolio-level exposure to nodal price risk through CRR / FTR acquisitions, sales, and virtual positions.
• Support the Real-Time and Day-Ahead MOT team with congestion insights and locational pricing forecasts.
• Collaborate with Market Fundamentals, Asset Management, and Origination to align CRR strategies with commercial hedging and offtake structures.
• Monitor project-level financial performance tied to congestion costs, basis exposure, and hedge efficiency.
• Maintain dashboards and reporting tools to track CRR positions, portfolio exposure, and P&L attribution.

Analytics & Modeling

• Utilize power flow and production cost modeling software (e.g., Dayzer and PROMOD) to forecast congestion and simulate transmission constraints.
• Coordinate with Fundamentals and Analytics teams to enhance modeling of nodal prices, transmission outages, and topology changes.
• Leverage programming tools such as Python, R, SQL, and Power BI to automate congestion analytics and scenario back-testing.
• Research regulatory filings, transmission plans, and outage schedules to anticipate market shifts.

Market Fundamentals

• Conduct an in-depth analysis of ERCOT, PJM, and CAISO’s transmission topology, load growth, and renewable generation trends.
• Monitor weather, outage, and project interconnection developments that impact congestion patterns.
• Communicate congestion forecasts and market insights to internal stakeholders, including senior management and trading desks.

Risk & Energy Market Strategy

• Develop portfolio risk limits and maintain portfolio-level risk metrics accounting for cross-market correlations in energy, congestion, and REC prices.
• Review forward market price volatility curves and correlation assumptions for stochastic risk modeling.
• Facilitate trading strategy performance benchmarking and establishing risk limits.
• Develop and apply portfolio optimization techniques to drive hedge strategy decisions while balancing the risk-adjusted revenue of Clearway’s renewable assets. Hedging strategies include DART optimization, CRR/FTRs, term hedge, and PPA transactions. Perform daily and weekly portfolio assessments to identify opportunities to maximize portfolio profit opportunities and identify risks.

Governance, Compliance & Risk

• Ensure CRR/FTR trading activities comply with corporate and project-level risk policies, market rules, and Market protocols. • Work closely with Risk, Accounting, and Settlements to reconcile positions, P&L, and collateral management.
• Maintain compliance documentation and participate in periodic audits.

Collaboration & Commercial Support

• Partner with Market Fundamentals, Origination, Development, and Asset Management teams to incorporate CRR/FTR and congestion considerations into project siting and contracting decisions.
• Provide market intelligence and due diligence support for M&A transactions, new developments, and repower evaluations.
• May impact departmental budgeting, strategic planning, and procedural change

What You'll Bring

• Bachelor’s degree in Engineering, Economics, Finance, or related field.
• 6-10 years of power market experience, with at least 2+ years directly in CRR, FTR, nodal, or virtual trading.
• Experience using ERCOT and CAISO CRR auction tools, Dayzer, UPLAN, or similar transmission models.
• Prior experience in energy trading, asset optimization, or market analytics required.
• Ability to construct power fundamental models for pricing, load, generation, flow, and outages using various methodologies
• Ability to build Quant Lib utilizing stochastic calculus and Option Models for deal valuation.
• Deep understanding of ERCOT, CAISO, and PJM market design, CRR/FTR auction processes, transmission planning, and nodal pricing. Dayzer experience is required.
• Strong quantitative, analytical, and problem-solving abilities.
• Excellent communication skills to translate technical results into commercial strategy.
• Proficiency with Excel, PowerPoint, and Power BI.
• Familiarity with congestion and risk management strategies for renewable and storage assets.
• Highly proficient in developing predictive models using mathematical and statistical methods to identify, analyze, and mitigate energy market risks with an understanding of option valuation and Greeks.

What Would Be Nice

• Advanced degree preferred
• Advanced skills in Python, R, or SQL strongly preferred
• Familiarity with battery, wind, or solar congestion profiles is a plus.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

What The Role Is

Reporting to the Senior Director, Market Optimization & Trading, the Manager of CRR & FTR Trading is responsible for developing, executing, and optimizing Clearway’s congestion management strategies through active participation in ERCOT and CAISO’s Congestion Revenue Rights (CRR) and Day-Ahead markets and the PJM Financial Transmission Right (FTR). This role focuses on identifying, analyzing, and monetizing congestion opportunities while managing the company’s nodal risk and basis exposure across its generation portfolio.  This role will also be tasked with developing hedging and risk management strategies across other parts of the portfolio. The position requires strong analytical, modeling, risk management, and trading skills to inform commercial decisions and support portfolio optimization within a rapidly expanding renewables platform.

What You'll Be Doing

CRR / FTR Trading & Position Management

• Develop and execute CRR, FTR, and congestion trading strategies to hedge and optimize portfolio congestion risk across ERCOT, CAISO, and PJM.
• Analyze historical and forecasted congestion patterns to identify trading opportunities in monthly and annual CRR auctions.
• Manage portfolio-level exposure to nodal price risk through CRR / FTR acquisitions, sales, and virtual positions.
• Support the Real-Time and Day-Ahead MOT team with congestion insights and locational pricing forecasts.
• Collaborate with Market Fundamentals, Asset Management, and Origination to align CRR strategies with commercial hedging and offtake structures.
• Monitor project-level financial performance tied to congestion costs, basis exposure, and hedge efficiency.
• Maintain dashboards and reporting tools to track CRR positions, portfolio exposure, and P&L attribution.

Analytics & Modeling

• Utilize power flow and production cost modeling software (e.g., Dayzer and PROMOD) to forecast congestion and simulate transmission constraints.
• Coordinate with Fundamentals and Analytics teams to enhance modeling of nodal prices, transmission outages, and topology changes.
• Leverage programming tools such as Python, R, SQL, and Power BI to automate congestion analytics and scenario back-testing.
• Research regulatory filings, transmission plans, and outage schedules to anticipate market shifts.

Market Fundamentals

• Conduct in-depth analysis of ERCOT, PJM, and CAISO’s transmission topology, load growth, and renewable generation trends.
• Monitor weather, outage, and project interconnection developments that impact congestion patterns.
• Communicate congestion forecasts and market insights to internal stakeholders, including senior management and trading desks.

Risk & Energy Market Strategy

• Develop portfolio risk limits and maintain portfolio-level risk metrics accounting for cross-market correlations in energy, congestion, and REC prices.
• Review forward market price volatility curves and correlation assumptions for stochastic risk modeling.
• Facilitate trading strategy performance benchmarking and establishing risk limits.
• Develop and apply portfolio optimization techniques to drive hedge strategy decisions while balancing the risk-adjusted revenue of Clearway’s renewable assets. Hedging strategies include DART optimization, CRR/FTRs, term hedge, and PPA transactions. Perform daily and weekly portfolio assessments to identify opportunities to maximize portfolio profit opportunities and identify risks.

Governance, Compliance & Risk

• Ensure CRR/FTR trading activities comply with corporate and project-level risk policies, market rules, and Market protocols. • Work closely with Risk, Accounting, and Settlements to reconcile positions, P&L, and collateral management.
• Maintain compliance documentation and participate in periodic audits.

Collaboration & Commercial Support

• Partner with Market Fundamentals, Origination, Development, and Asset Management teams to incorporate CRR/FTR and congestion considerations into project siting and contracting decisions.
• Provide market intelligence and due diligence support for M&A transactions, new developments, and repower evaluations.
• May impact departmental budgeting, strategic planning, and procedural change

What You'll Bring

• Bachelor’s degree in Engineering, Economics, Finance, or related field.
• 6-10 years of power market experience, with at least 2+ years directly in CRR, FTR, nodal, or virtual trading.
• Experience using ERCOT and CAISO CRR auction tools, Dayzer, UPLAN, or similar transmission models.
• Prior experience in energy trading, asset optimization, or market analytics required.
• Ability to construct power fundamental models for pricing, load, generation, flow, and outages using various methodologies
• Ability to build Quant Lib utilizing stochastic calculus and Option Models for deal valuation.
• Deep understanding of ERCOT, CAISO, and PJM market design, CRR/FTR auction processes, transmission planning, and nodal pricing. Dayzer experience is required.
• Strong quantitative, analytical, and problem-solving abilities.
• Excellent communication skills to translate technical results into commercial strategy.
• Proficiency with Excel, PowerPoint, and Power BI.
• Familiarity with congestion and risk management strategies for renewable and storage assets.
• Highly proficient in developing predictive models using mathematical and statistical methods to identify, analyze, and mitigate energy market risks with an understanding of option valuation and Greeks.

What Would Be Nice

• Advanced degree preferred
• Advanced skills in Python, R, or SQL strongly preferred
• Familiarity with battery, wind, or solar congestion profiles is a plus.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

What The Role Is

Reporting to the Senior Director, Market Optimization & Trading, the Manager of CRR & FTR Trading is responsible for developing, executing, and optimizing Clearway’s congestion management strategies through active participation in ERCOT and CAISO’s Congestion Revenue Rights (CRR) and Day-Ahead markets and the PJM Financial Transmission Right (FTR). This role focuses on identifying, analyzing, and monetizing congestion opportunities while managing the company’s nodal risk and basis exposure across its generation portfolio.  This role will also be tasked with developing hedging and risk management strategies across other parts of the portfolio. The position requires strong analytical, modeling, risk management, and trading skills to inform commercial decisions and support portfolio optimization within a rapidly expanding renewables platform.

What You'll Be Doing

CRR / FTR Trading & Position Management

• Develop and execute CRR, FTR, and congestion trading strategies to hedge and optimize portfolio congestion risk across ERCOT, CAISO, and PJM.
• Analyze historical and forecasted congestion patterns to identify trading opportunities in monthly and annual CRR auctions.
• Manage portfolio-level exposure to nodal price risk through CRR / FTR acquisitions, sales, and virtual positions.
• Support the Real-Time and Day-Ahead MOT team with congestion insights and locational pricing forecasts.
• Collaborate with Market Fundamentals, Asset Management, and Origination to align CRR strategies with commercial hedging and offtake structures.
• Monitor project-level financial performance tied to congestion costs, basis exposure, and hedge efficiency.
• Maintain dashboards and reporting tools to track CRR positions, portfolio exposure, and P&L attribution.

Analytics & Modeling

• Utilize power flow and production cost modeling software (e.g., Dayzer and PROMOD) to forecast congestion and simulate transmission constraints.
• Coordinate with Fundamentals and Analytics teams to enhance modeling of nodal prices, transmission outages, and topology changes.
• Leverage programming tools such as Python, R, SQL, and Power BI to automate congestion analytics and scenario back-testing.
• Research regulatory filings, transmission plans, and outage schedules to anticipate market shifts.

Market Fundamentals

• Conduct in-depth analysis of ERCOT, PJM, and CAISO’s transmission topology, load growth, and renewable generation trends.
• Monitor weather, outage, and project interconnection developments that impact congestion patterns.
• Communicate congestion forecasts and market insights to internal stakeholders, including senior management and trading desks.

Risk & Energy Market Strategy

• Develop portfolio risk limits and maintain portfolio-level risk metrics accounting for cross-market correlations in energy, congestion, and REC prices.
• Review forward market price volatility curves and correlation assumptions for stochastic risk modeling.
• Facilitate trading strategy performance benchmarking and establishing risk limits.
• Develop and apply portfolio optimization techniques to drive hedge strategy decisions while balancing the risk-adjusted revenue of Clearway’s renewable assets. Hedging strategies include DART optimization, CRR/FTRs, term hedge, and PPA transactions. Perform daily and weekly portfolio assessments to identify opportunities to maximize portfolio profit opportunities and identify risks.

Governance, Compliance & Risk

• Ensure CRR/FTR trading activities comply with corporate and project-level risk policies, market rules, and Market protocols. • Work closely with Risk, Accounting, and Settlements to reconcile positions, P&L, and collateral management.
• Maintain compliance documentation and participate in periodic audits.

Collaboration & Commercial Support

• Partner with Market Fundamentals, Origination, Development, and Asset Management teams to incorporate CRR/FTR and congestion considerations into project siting and contracting decisions.
• Provide market intelligence and due diligence support for M&A transactions, new developments, and repower evaluations.
• May impact departmental budgeting, strategic planning, and procedural change

What You'll Bring

• Bachelor’s degree in Engineering, Economics, Finance, or related field.
• 6-10 years of power market experience, with at least 2+ years directly in CRR, FTR, nodal, or virtual trading.
• Experience using ERCOT and CAISO CRR auction tools, Dayzer, UPLAN, or similar transmission models.
• Prior experience in energy trading, asset optimization, or market analytics required.
• Ability to construct power fundamental models for pricing, load, generation, flow, and outages using various methodologies
• Ability to build Quant Lib utilizing stochastic calculus and Option Models for deal valuation.
• Deep understanding of ERCOT, CAISO, and PJM market design, CRR/FTR auction processes, transmission planning, and nodal pricing. Dayzer experience is required.
• Strong quantitative, analytical, and problem-solving abilities.
• Excellent communication skills to translate technical results into commercial strategy.
• Proficiency with Excel, PowerPoint, and Power BI.
• Familiarity with congestion and risk management strategies for renewable and storage assets.
• Highly proficient in developing predictive models using mathematical and statistical methods to identify, analyze, and mitigate energy market risks with an understanding of option valuation and Greeks.

What Would Be Nice

• Advanced degree preferred
• Advanced skills in Python, R, or SQL strongly preferred
• Familiarity with battery, wind, or solar congestion profiles is a plus.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

What The Role Is

Reporting to the Senior Director, Market Optimization & Trading, the Manager of CRR & FTR Trading is responsible for developing, executing, and optimizing Clearway’s congestion management strategies through active participation in ERCOT and CAISO’s Congestion Revenue Rights (CRR) and Day-Ahead markets and the PJM Financial Transmission Right (FTR). This role focuses on identifying, analyzing, and monetizing congestion opportunities while managing the company’s nodal risk and basis exposure across its generation portfolio.  This role will also be tasked with developing hedging and risk management strategies across other parts of the portfolio. The position requires strong analytical, modeling, risk management, and trading skills to inform commercial decisions and support portfolio optimization within a rapidly expanding renewables platform.

What You'll Be Doing

CRR / FTR Trading & Position Management

• Develop and execute CRR, FTR, and congestion trading strategies to hedge and optimize portfolio congestion risk across ERCOT, CAISO, and PJM.
• Analyze historical and forecasted congestion patterns to identify trading opportunities in monthly and annual CRR auctions.
• Manage portfolio-level exposure to nodal price risk through CRR / FTR acquisitions, sales, and virtual positions.
• Support the Real-Time and Day-Ahead MOT team with congestion insights and locational pricing forecasts.
• Collaborate with Market Fundamentals, Asset Management, and Origination to align CRR strategies with commercial hedging and offtake structures.
• Monitor project-level financial performance tied to congestion costs, basis exposure, and hedge efficiency.
• Maintain dashboards and reporting tools to track CRR positions, portfolio exposure, and P&L attribution.

Analytics & Modeling

• Utilize power flow and production cost modeling software (e.g., Dayzer and PROMOD) to forecast congestion and simulate transmission constraints.
• Coordinate with Fundamentals and Analytics teams to enhance modeling of nodal prices, transmission outages, and topology changes.
• Leverage programming tools such as Python, R, SQL, and Power BI to automate congestion analytics and scenario back-testing.
• Research regulatory filings, transmission plans, and outage schedules to anticipate market shifts.

Market Fundamentals

• Conduct in-depth analysis of ERCOT, PJM, and CAISO’s transmission topology, load growth, and renewable generation trends.
• Monitor weather, outage, and project interconnection developments that impact congestion patterns.
• Communicate congestion forecasts and market insights to internal stakeholders, including senior management and trading desks.

Risk & Energy Market Strategy

• Develop portfolio risk limits and maintain portfolio-level risk metrics accounting for cross-market correlations in energy, congestion, and REC prices.
• Review forward market price volatility curves and correlation assumptions for stochastic risk modeling.
• Facilitate trading strategy performance benchmarking and establishing risk limits.
• Develop and apply portfolio optimization techniques to drive hedge strategy decisions while balancing the risk-adjusted revenue of Clearway’s renewable assets. Hedging strategies include DART optimization, CRR/FTRs, term hedge, and PPA transactions. Perform daily and weekly portfolio assessments to identify opportunities to maximize portfolio profit opportunities and identify risks.

Governance, Compliance & Risk

• Ensure CRR/FTR trading activities comply with corporate and project-level risk policies, market rules, and Market protocols. • Work closely with Risk, Accounting, and Settlements to reconcile positions, P&L, and collateral management.
• Maintain compliance documentation and participate in periodic audits.

Collaboration & Commercial Support

• Partner with Market Fundamentals, Origination, Development, and Asset Management teams to incorporate CRR/FTR and congestion considerations into project siting and contracting decisions.
• Provide market intelligence and due diligence support for M&A transactions, new developments, and repower evaluations.
• May impact departmental budgeting, strategic planning, and procedural change

What You'll Bring

• Bachelor’s degree in Engineering, Economics, Finance, or related field.
• 6-10 years of power market experience, with at least 2+ years directly in CRR, FTR, nodal, or virtual trading.
• Experience using ERCOT and CAISO CRR auction tools, Dayzer, UPLAN, or similar transmission models.
• Prior experience in energy trading, asset optimization, or market analytics required.
• Ability to construct power fundamental models for pricing, load, generation, flow, and outages using various methodologies
• Ability to build Quant Lib utilizing stochastic calculus and Option Models for deal valuation.
• Deep understanding of ERCOT, CAISO, and PJM market design, CRR/FTR auction processes, transmission planning, and nodal pricing. Dayzer experience is required.
• Strong quantitative, analytical, and problem-solving abilities.
• Excellent communication skills to translate technical results into commercial strategy.
• Proficiency with Excel, PowerPoint, and Power BI.
• Familiarity with congestion and risk management strategies for renewable and storage assets.
• Highly proficient in developing predictive models using mathematical and statistical methods to identify, analyze, and mitigate energy market risks with an understanding of option valuation and Greeks.

What Would Be Nice

• Advanced degree preferred
• Advanced skills in Python, R, or SQL strongly preferred
• Familiarity with battery, wind, or solar congestion profiles is a plus.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

Customer Education Specialists nurture growth and foster community among Klaviyo’s customer base. You’ll own the adaptation and execution of educational materials provided by the Curriculum Development Team. The training formats include, but are not limited to, small group trainings, large webinars, in-person events, and personalized in-person workshops. You’ll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need. Your key partnership will be with the Curriculum Development team - aligning on key learning objectives, measuring success, and iterating based on quantitative and qualitative information.

This role is for a highly passionate and results-driven individual who thrives on data and excels in live presentation settings. You will be responsible for driving adoption and success across a customer base of thousands of emerging brands by deploying various training formats. You must be an expert communicator and project manager, capable of writing and speaking in a way to inspire and drive action, and you will need to be exceptionally clear and direct to drive teams of cross-functional groups to meeting challenging goals. We are interested in individuals who enjoy finding creative solutions to unique problems, who thrive in challenging situations, and want to apply these skills to solve problems for customers using our software at scale.

How You'll Make a Difference

• Facilitate customer success and growth by driving key training-related KPIs (e.g., product adoption, feature usage, customer retention) throughout the customer lifecycle.
• Support a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer-centric approach.
• Develop and launch new 1-to-many training strategies that increase overall training attendance and content consumption.
• Deliver engaging trainings to a variety of audience sizes from 1-on-1 to sessions over 1k attendees.
• Deliver actionable insights to stakeholders that directly inform curriculum changes or product feature roadmaps.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

• You’re a customer success champion with a track record for building and nurturing relationships through live trainings and webinars.
• Exceptional project management skills with a proven track record of managing projects to successful, on-time completion.
• Stellar written and verbal communication skills across all channels (in-person, phone, video, and email).
• Proven comfort and experience presenting live, on camera, and creating digestible and engaging live sessions and videos; you are an exceptional storyteller.
• You thrive on data and use Excel, Tableau, or similar software, to turn data into actionable insights.
• You are passionate about marketing, especially engaging DTC brands, and ideally have a strong background in marketing.
• You effectively balance smart strategy with relevant content that helps businesses grow while hitting challenging goals.
• You thrive in a fast-paced, adaptable environment with multiple priorities.
• You enjoy working on collaborative cross-functional teams.
• You ideally have experience using ecommerce platforms and advising customers on marketing strategy.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

JOB SUMMARY:

The Manager, Management Consulting will work closely with clients to translate their priorities into innovative data and analytics strategies that support their business priorities and achieve desired outcomes. This position will work on projects that address a wide range of clients’ issues including data strategy, data governance, architecture, technology modernization, business transformation, and analytics adoption. The Manager, Management Consulting will be advising clients on how they can leverage emerging technologies such as cloud services, data science, blockchain, and other capabilities to build competitive advantage.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Meet with clients to understand their needs, perform analyses, formulate hypotheses, and develop actionable plans
• Collaborate closely with client sponsors and other leaders on design of enterprise-wide platforms to accelerate rapid evaluation and implementation of analytical use cases
• Work with functional and technical teams to identify high-priority use cases and design enterprise-wide data platforms
• Develop enterprise data strategies and roadmaps with recommendations based on client needs, leading practices, and emerging vendor solutions
• Design effective operating models that describe how clients can organize their resources and processes to execute their strategic roadmap
• Lead design and execution of technical capability assessments, analyzing results, and presenting recommendations in an effective, logical manner to the client
• Develop and present logical, creative business cases that achieve client support for Company recommendations
• Deliver thoughtful recommendations through compelling presentations and lead facilitated workshops to influence business decisions
• Plan and manage scope, activities, resources, and budget for assigned projects
• Develop effective working relationships directly with clients and internal colleagues
• Support account teams in identifying opportunities and proposing solutions to clients.

REQUIRED SKILLS AND EXPERIENCE:

• Minimum of 8 years of work experience in management consulting
• Minimum of Bachelor’s degree, preferably Master’s degree, in Business, IT, Computer Science, Quantitative Methods, Data Science, or related field
• Minimum of 2 years of experience in one or more industries (e.g., healthcare, financial services, technology, manufacturing, etc.)
• Agile delivery leadership (SDLC, testing, release)
  • Serve as integrated Program Manager from planning to execution; manage scope, requirements, dependencies, resources, schedule, risks/issues, and communications for assigned initiatives.  
  • Lead application development teams, coordinating product owners, business/system analysts, engineers, QA, and release management activities across sprints and releases; establish delivery governance (RAIDs, dashboards, acceptance criteria).  
  • Ensure rigor across the software lifecycle—integrating test strategy (functional, non‑functional, UAT), release readiness, and change/release control practices; drive transparency of status, risks, and burn‑down.  
• Practical knowledge of modern data and analytics technologies in the following categories:
  • Business Intelligence (Power BI, Tableau, Qlik)
  • Machine Learning (R, Python, SAS, SPSS)
  • Data Warehouse (SQL, Snowflake, Oracle, etc.)
  • Big Data (Spark, Hadoop, NoSQL Databases, Data Lakes, and related platforms)
  • Cloud Platforms (Azure, AWS, Google Cloud)
• Strong knowledge of relevant technology trends across the IT and digital landscape and how they can be applied to address real world problems and opportunities
• Team oriented and collaborative working style, with clients and colleagues
• Demonstrated ability to plan, organize, and manage other consultants to achieve project objectives and deliver successful projects
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
• Excellent oral, written communication, and presentation skills with an ability to present technical issues to executives and non-technical audience
• Strong proficiency in Microsoft Office (Word, PowerPoint, Outlook, Excel, Teams, etc.)

Convera is seeking an experienced Product Marketing professional with an entrepreneurial mindset and a passion for distilling complex capabilities—such as APIs, integrations and platform services—into compelling, outcome-driven narratives.  

This role is focused on developing our partnerships channel, including integrated partners who embed or resell Convera capabilities, as well as shaping messaging that bridges indirect (partner-led) and direct (B2B, API-consuming) motions. 

Reporting to the Head of Product Marketing, this role serves as the subject matter expert and customer champion for technically integrated solutions, working closely with Product Management, Partnerships, and Commercial teams. 

You will: 

• Lead the development and articulation of differentiated value propositions, messaging, and positioning for API-driven products, integrations, and platform capabilities—tailored across partner-led and direct customer use cases.
• Translate complex technical concepts (APIs, workflows, integration patterns, compliance, scalability, latency, reliability) into clear customer and partner value, benefits, and outcomes.
• Serve as the go-to-market expert for Convera’s partnerships channel, including partner personas (including developers), partner journeys, and integrated solution narratives. 
• Define and evolve partner and developer-facing personas (e.g., platform partners, ISVs, pension/payroll providers, B2B corporates consuming APIs) \
• Collaborate with Product Management to deeply understand the product roadmap, technical architecture, and release plans, proactively shaping launch strategy, messaging and enablement. 
• Conduct competitive and market analysis at both the solution and capability level (e.g., API breadth, developer experience, integration speed, extensibility, compliance).  
• Build sales enablement tools such as battlecards, pitch decks, technical overviews, narrative frameworks, etc., that support both commercial and technical conversations.
• Act as a customer and partner advocate, leveraging feedback to improve positioning, packaging, and roadmap influence.
• Serve as the subject matter expert and advisor, proactively identifying and soling for gaps in both partner and direct go-to-market motions. 

You should apply if you have: 

• 7+ years of B2B product marketing experience with direct responsibility for positioning, messaging, solution packaging and customer journey definition.
• Mastery of traditional product marketing techniques and best practices.
• Proven ability to lead complex, high-impact projects and influence cross-functional teams across product, engineering, partherships and commercial functions.
• Proven ability to support multiple go-to-market motions, especially indirect/partner-led and direct B2B
• Strong strategic thinking and analytical skills, with a track record of guiding the development of new go-to-market strategies and frameworks.
• Creative problem solver with a growth mindset; actively and intuitively seeks ways to simplify process and improve performance.
• Demonstrated sound business judgement and the ability to think strategically about a quickly growing business alongside the interest and ability to dive into tactical details.
• Strong analytical and quantitative skills; ability to use research, hard data and metrics to challenge assumptions, generate credible forecasts, and solve problems.
• Comfortable with ambiguity, able to set strategic direction and execute effectively in a global matrixed organization.
• Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting / influencing Director+ stakeholders.
• Recognized as a thought leader and subject matter expert in technical product marketing. 
• Bachelor’s degree or equivalent professional experience.

Nice to Have: 

• Experience in payments, fintech, financial services, or regulated environments
• Familiarity with developer ecosystems, API documentation, onboarding flows, or sandbox environments
• Experience supporting platform partnerships (ISVs, SaaS, marketplaces).
• Technical background or hands-on experience working with APIs or integrations
• Experience launching products that involve compliance, risk, or cross-border complexity  

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:  

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization 
• Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform global B2B payments. 

Apply now! 

Pay Transparency Statement

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is [$120,000-136,000] per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.

We also offer a comprehensive benefits package, which may include:

• Health insurance (medical, dental, vision)
• Retirement savings plan
• Paid time off, holidays, and parental leave
• Wellness programs and mental health resources

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

About the Company 

There are 17 million Americans who own rental property. Most don't want to be landlords anymore, but selling isn’t a good option. Why? You’d lose income and appreciation, trigger tax liabilities, kick out your tenants, have to fix up the house – the list goes on! Flock is here to help.

Flock’s mission is to provide every retiring landlord with the most cost-efficient and seamless exit. Our first product is a tech-enabled 721 Exchange for Single Family Rental (SFR) landlords. Owners contribute properties into our professionally managed Fund, in exchange for passive equity ownership. It's a modern UPREIT model designed for sophisticated owners who want access to continued cashflows, liquidity, and diversification without triggering capital gains, disturbing tenants, or dealing with disposition friction. We’re now growing fast into the commercial and multifamily space and are looking for smart, entrepreneurial hustlers who want to help build something category-defining. 

We are backed by top tier investors, including Andreessen Horowitz, Primary Ventures, Renegade Partners, SUSA Ventures, 1Sharpe Ventures, and leaders from Invitation Homes and Opendoor. 

About the Role

As our Investor Relations Manager, your core responsibility is making sure every client understands, trusts, and feels well-served by their investment in Flock. That means building deep, trusted relationships with clients who are often navigating their first institutional investment and for whom an exchange with Flock may represent one of the most significant financial decisions of their lives. This is not a traditional IR role. It demands genuine mastery of the fund's mechanics alongside the rare ability to make those mechanics digestible to individuals who are shrewd about real estate but new to institutional investing. 

What You’ll Do

• Relationship Management: Own the client relationship from post-close onward. Serve as the primary point of contact for clients and their advisors — CPAs, estate attorneys, financial planners — many of whom are retirees or families who built wealth through direct ownership and are now learning what it means to be an LP. Your job is to make them feel informed, respected, and confident.
• Investor Communications: Lead the creation of quarterly performance reports, monthly updates, and regular webinars that translate fund performance and mechanics into clear, honest narratives that a less sophisticated audience can understand and trust.
• Fluent and Empathetic: The technical complexity is real — basis, liability matching, tax treatment — but so are the human stakes. You navigate both with equal confidence, knowing that a well-handled conversation builds trust that compounds over time.
• Technology & Automation: Flock is a tech-forward company and this role reflects that. You'll embrace AI tools and automation to handle the operational weight of a growing client base — reporting, documentation, follow-up workflows — so that you can stay focused on what actually matters: insight, judgment, and relationships.
• Cross-Functional Collaboration: Partner with Finance and Legal to ensure all investor communications meet regulatory standards and accurately reflect the Fund's health and strategy.
• Client Travel: Get in front of clients and their advisors in person. Building relationships that last requires showing up — you'll travel regularly to meet clients where they are and deepen trust through personal connection.
• Events & Summits: Assist with the planning and execution of Flock's investor events, including our Annual Client Summit — bringing clients together in ways that reinforce community, transparency, and long-term confidence in the Fund.
  
  

About You

• Experience: 4–8 years in investor relations or wealth management at a fund, asset manager, or financial advisory firm.
• Exceptional Communication: You can explain fund performance to a retiree in Phoenix and a tax attorney in New York in the same afternoon, and both leave the call feeling heard and informed. Stellar written communication is equally important — your quarterly letters will be read by people making long-term decisions about their financial future.
• High EQ: Our clients are not institutional LPs. They are often families and retirees for whom this exchange is one of their largest financial decisions. You bring genuine patience, warmth, and the ability to hold space for anxiety around liquidity and complexity, without losing accuracy.
• Regulatory Awareness: Familiarity with Reg D, accredited investor verification, and the compliance considerations relevant to a private real estate fund operating across an advisor-led distribution channel, or an ability to learn quickly. 
• Financial Acumen: Strong quantitative skills — you can model, analyze, and interpret financial performance data across both fund and asset levels. Familiarity with fund-level concepts (IRR, NAV, distributions) is expected. Familiarity with real estate metrics (cap rates, NOI, LTV) is not required on Day 1 but is a plus.
• Ownership: You don't wait to be asked. You anticipate client needs, surface problems early, and act with the urgency and care that this client base deserves.
• Integrity: You conduct every interaction — with clients, advisors, and colleagues — with the highest degree of honesty and professionalism. This is non-negotiable.

Location: Denver, CO; New York, NY; San Francisco, CA

Compensation: $185–205k OTE, plus equity and benefits (medical/dental/vision insurance, 401k, and unlimited PTO).

Available Locations: Denver, US

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts.  Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.  

Key Responsibilities

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies.
• Developing scalable relationships with target partners, to expand partner ecosystem in a specific region.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. 
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. 
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

Requirements:

• 5+ years of direct B2B selling experience
• Strong interpersonal communication (verbal and written) and organizational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced dynamic environment
• Bachelor's degree required
• Demonstrated analytical and quantitative abilities
• Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)

Examples of desirable skills, knowledge and experience:

• • 5+ years in Software/SaaS/Security Sales & Channel management.
  • Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover.
  • Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
  • Experience working in a start-up environment.
  • Ability to travel up to 25% of the time.
  • Technical competence strongly preferred.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado- based hires: Estimated annual salary of $212,000 - $292,000.

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Position Summary: 

At Actabl, the Customer Success Manager plays a pivotal role owning the strategic relationship with customers and overseeing cross-functional initiatives to set customers up for long-term success. This position combines customer relationship management, project management, and strategic guidance on optimizing the customer’s value via usage of Actabl’s products.

Essential Duties:

Customer Success & Relationship Management

• Serve as the primary point of contact and trusted advisor for a portfolio of customers, building strong, long-term relationships through proactive communication and a deep understanding of their business goals.
• Provide strategic guidance and best practices, acting as a product expert and guiding customers on how to leverage the product as it is built today while also advocating for customer needs internally.
• Develop and execute joint success plans with customers, outlining key milestones and desired outcomes to ensure they are getting the most out of their investment with Actabl and achieving their business objectives.
• Conduct strategic business reviews to review progress against shared goals, demonstrate the value delivered, and identify opportunities for expansion or additional services.

Customer Engagement, Retention & Advocacy

• Drive customer engagement with proactive strategies that increase platform usage and deepen product adoption.
• Identify at-risk customers and implement strategic remediation plans to reduce churn.
• Promote customer advocacy through success stories, reference programs, and feedback loops.
• Provide education on product enhancements and industry best practices tailored to the customer’s goals.

Metrics, Reporting & Continuous Improvement

• Monitor customer health scores, usage data, satisfaction metrics, and engagement trends using platforms like ChurnZero and Salesforce.
• Analyze quantitative and qualitative data to generate actionable insights that support customer goals.
• Collaborate with Product, Support, and Onboarding teams to escalate feedback and improve the overall customer experience.
• Contribute to internal initiatives focused on refining customer journeys, onboarding workflows, and service delivery.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• At least 5 years of customer-facing experience in Customer Success, Account Management, or a related field, particularly within a global SaaS or enterprise software business.
• Experience leveraging tools and technology to enable proactive customer success (e.g., ChurnZero) and make data-driven recommendations.
• Proven ability to build and sustain customer relationships that drive retention and growth.
• Proven track record of data-driven approach to churn risk mitigation and strong escalation management.
• Preferred background in the hospitality industry, as we seek individuals passionate about supporting the service industry and enhancing customer experiences.

Key Competencies:

• Customer Relationship Management: Ability to build and maintain strong relationships with customers, ensuring long-term engagement and satisfaction through proactive communication and tailored solutions.
• Project Management: Highly organized with the ability to manage multiple projects and priorities simultaneously.
• Cross-Functional Collaboration: Skilled in working with various departments (Sales, Support, Product) to ensure a cohesive and comprehensive approach to customer success.
• Data-Driven Decision Making: Strong analytical skills to monitor key metrics, such as customer health, platform usage, and sentiment, and translate data into actionable plans that drive customer success outcomes.
• Problem Solving & Risk Mitigation: Ability to identify customer challenges and provide effective, proactive solutions. High level of problem-solving acumen to quickly resolve customer issues and escalate when necessary.
• Communication & Presentation Skills: Proficient in creating and delivering impactful business reviews, presentations, and reports to both internal and external stakeholders. Skilled in articulating business value, data insights, and strategic recommendations.
• Adaptability & Learning Agility: Ability to thrive in a dynamic and evolving technology environment. Willingness to learn new tools, methodologies, and product updates quickly to stay ahead in the customer success space.
• Customer-Oriented Mindset: Acts as the voice of the customer within the company, ensuring customer needs are communicated and that customer feedback is used to improve product offerings and service delivery.

Additional Information:

• We are a hybrid friendly company with office hubs in Denver, Atlanta, and Tampa. Preferred location for this position is Denver. However, candidates located outside of our office hubs will be reviewed and considered if necessary. No matter where you live and work, you’re a part of the Actabl team.
• This position may require occasional travel for customer meetings, business events, or other work-related needs. Travel could be both in-state and out-of-state and may involve overnight stays, depending on customer requirements and business needs.
• The base salary range for this position is $85,000-$95,000 annually, with an 8% bonus. 

Overview

Join Esri as a Senior UX Researcher – ArcGIS Apps, where you’ll focus primarily on ArcGIS Business Analyst and ArcGIS Instant Apps while supporting research across a broader suite of ArcGIS applications. In this role, you’ll collaborate with designers, product managers, software engineers, and domain experts to conduct impactful foundational and directional research across a variety of SaaS applications. You’ll partner with multiple product teams to carry out agile research in a fast-paced environment, supporting projects in active development as well as research that informs strategic product decision-making. Your work will directly influence how professionals around the world use critical ArcGIS applications to tackle complex geographical challenges. 

Responsibilities

• Lead exploratory and evaluative research across the development lifecycle to guide product direction and decision-making on ArcGIS Apps, including identifying user problems & research opportunities to exploring new audiences & testing product iterations
• Align research with agile development processes, ensuring user insights are proactively represented in standups, sprint planning, retrospectives, GitHub issues, and release cycles
• Build strong relationships and manage research projects across multiple product teams, acting as a trusted partner and embedding deeply in cross-functional workflows
• Partner with product and design leadership to prioritize research needs, develop plans, and deliver actionable insights tailored to designers, engineers, and product managers
• Synthesize findings from multiple data sources into clear problem statements, actionable recommendations, and proposed next steps that reflect product priorities
• Champion inclusive research practices, ensuring participants, data, and recommendations reflect the diversity of our users, their environments, and use cases
• Contribute to research operations that improve rigor, efficiency, and scalability including mentoring team members & helping maintain a diverse participant pool
• Serve as a trusted subject matter expert for designers and cross-functional partners working across the ArcGIS suite

Requirements

• 5+ years of experience leading user experience research on complex enterprise software
• Expertise in qualitative, quantitative, and mixed-method research methodologies (including usability testing) across remote and in-person formats
• Expert-level knowledge of design patterns and common usability challenges for enterprise software or data-focused applications
• Demonstrated experience conducting agile UX research and collaborating closely with cross-functional product teams
• Ability to adapt research methodologies to the needs, opportunities, and constraints of each project and deliver insights and recommendations on time
• Ability to deeply understand ArcGIS software and the field of GIS, including proactively learning product workflows and engaging with internal subject matter experts
• Proven ability to plan, organize, and manage time effectively, with a strong focus on scoping and managing collaborative research projects
• Experience recruiting participants from specialized technical and B2B audiences, including international users
• Excellent written and verbal communication skills, with the ability to make complex ideas actionable and easy to understand
• Bachelor’s degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Knowledge of GIS technologies, data visualization tools, and analytical workflows
• Familiarity with accessibility standards and software localization practices
• Experience applying quantitative methods to software telemetry data
• Familiarity with development and product management tools such as GitHub, Confluence, and Productboard
• Master's degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field

#LI-OH1

#LI-Onsite

Overview

Join Esri as a Senior UX Researcher – ArcGIS Apps, where you’ll focus primarily on ArcGIS Business Analyst and ArcGIS Instant Apps while supporting research across a broader suite of ArcGIS applications. In this role, you’ll collaborate with designers, product managers, software engineers, and domain experts to conduct impactful foundational and directional research across a variety of SaaS applications. You’ll partner with multiple product teams to carry out agile research in a fast-paced environment, supporting projects in active development as well as research that informs strategic product decision-making. Your work will directly influence how professionals around the world use critical ArcGIS applications to tackle complex geographical challenges. 

Responsibilities

• Lead exploratory and evaluative research across the development lifecycle to guide product direction and decision-making on ArcGIS Apps, including identifying user problems & research opportunities to exploring new audiences & testing product iterations
• Align research with agile development processes, ensuring user insights are proactively represented in standups, sprint planning, retrospectives, GitHub issues, and release cycles
• Build strong relationships and manage research projects across multiple product teams, acting as a trusted partner and embedding deeply in cross-functional workflows
• Partner with product and design leadership to prioritize research needs, develop plans, and deliver actionable insights tailored to designers, engineers, and product managers
• Synthesize findings from multiple data sources into clear problem statements, actionable recommendations, and proposed next steps that reflect product priorities
• Champion inclusive research practices, ensuring participants, data, and recommendations reflect the diversity of our users, their environments, and use cases
• Contribute to research operations that improve rigor, efficiency, and scalability including mentoring team members & helping maintain a diverse participant pool
• Serve as a trusted subject matter expert for designers and cross-functional partners working across the ArcGIS suite

Requirements

• 5+ years of experience leading user experience research on complex enterprise software
• Expertise in qualitative, quantitative, and mixed-method research methodologies (including usability testing) across remote and in-person formats
• Expert-level knowledge of design patterns and common usability challenges for enterprise software or data-focused applications
• Demonstrated experience conducting agile UX research and collaborating closely with cross-functional product teams
• Ability to adapt research methodologies to the needs, opportunities, and constraints of each project and deliver insights and recommendations on time
• Ability to deeply understand ArcGIS software and the field of GIS, including proactively learning product workflows and engaging with internal subject matter experts
• Proven ability to plan, organize, and manage time effectively, with a strong focus on scoping and managing collaborative research projects
• Experience recruiting participants from specialized technical and B2B audiences, including international users
• Excellent written and verbal communication skills, with the ability to make complex ideas actionable and easy to understand
• Bachelor’s degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Knowledge of GIS technologies, data visualization tools, and analytical workflows
• Familiarity with accessibility standards and software localization practices
• Experience applying quantitative methods to software telemetry data
• Familiarity with development and product management tools such as GitHub, Confluence, and Productboard
• Master's degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field

#LI-OH1

#LI-Onsite

Overview

Join Esri as a Senior UX Researcher – ArcGIS Apps, where you’ll focus primarily on ArcGIS Business Analyst and ArcGIS Instant Apps while supporting research across a broader suite of ArcGIS applications. In this role, you’ll collaborate with designers, product managers, software engineers, and domain experts to conduct impactful foundational and directional research across a variety of SaaS applications. You’ll partner with multiple product teams to carry out agile research in a fast-paced environment, supporting projects in active development as well as research that informs strategic product decision-making. Your work will directly influence how professionals around the world use critical ArcGIS applications to tackle complex geographical challenges. 

Responsibilities

• Lead exploratory and evaluative research across the development lifecycle to guide product direction and decision-making on ArcGIS Apps, including identifying user problems & research opportunities to exploring new audiences & testing product iterations
• Align research with agile development processes, ensuring user insights are proactively represented in standups, sprint planning, retrospectives, GitHub issues, and release cycles
• Build strong relationships and manage research projects across multiple product teams, acting as a trusted partner and embedding deeply in cross-functional workflows
• Partner with product and design leadership to prioritize research needs, develop plans, and deliver actionable insights tailored to designers, engineers, and product managers
• Synthesize findings from multiple data sources into clear problem statements, actionable recommendations, and proposed next steps that reflect product priorities
• Champion inclusive research practices, ensuring participants, data, and recommendations reflect the diversity of our users, their environments, and use cases
• Contribute to research operations that improve rigor, efficiency, and scalability including mentoring team members & helping maintain a diverse participant pool
• Serve as a trusted subject matter expert for designers and cross-functional partners working across the ArcGIS suite

Requirements

• 5+ years of experience leading user experience research on complex enterprise software
• Expertise in qualitative, quantitative, and mixed-method research methodologies (including usability testing) across remote and in-person formats
• Expert-level knowledge of design patterns and common usability challenges for enterprise software or data-focused applications
• Demonstrated experience conducting agile UX research and collaborating closely with cross-functional product teams
• Ability to adapt research methodologies to the needs, opportunities, and constraints of each project and deliver insights and recommendations on time
• Ability to deeply understand ArcGIS software and the field of GIS, including proactively learning product workflows and engaging with internal subject matter experts
• Proven ability to plan, organize, and manage time effectively, with a strong focus on scoping and managing collaborative research projects
• Experience recruiting participants from specialized technical and B2B audiences, including international users
• Excellent written and verbal communication skills, with the ability to make complex ideas actionable and easy to understand
• Bachelor’s degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Knowledge of GIS technologies, data visualization tools, and analytical workflows
• Familiarity with accessibility standards and software localization practices
• Experience applying quantitative methods to software telemetry data
• Familiarity with development and product management tools such as GitHub, Confluence, and Productboard
• Master's degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field

#LI-OH1

#LI-Onsite

What You'll Do

We are seeking a Lead Actuarial Analyst, MA Risk Adjustment to join our high-performing, insights-driven team. You will play a critical role in evaluating financial performance, uncovering areas of opportunity, and use your 3+ actuarial exam progress to help translate complex data into actionable strategies. Your work will directly influence how Strive supports patients, clinicians, and markets in achieving both clinical and financial success. (This position is internally titled Lead Analyst, Risk Adjustment Analytics). This individual will work on a hybrid basis with 2-3 days each week in our Denver HQ.

Essential Functions 

• Translate RA performance data into clear financial insights (i.e. revenue impact, payment accuracy, ROI, forecasting). 
• Analyze CMS data to identify areas of opportunity to increase operational efficiency. 
• Interpret trends, model scenarios, and assess program and policy impacts. 
• Enable data-driven decisions by linking operational performance to enterprise financial outcomes. 
• Perform end-to-end reconciliation from submissions to CMS acceptance, RAF leakage, and implement controls. 
• Develop business cases to assess opportunity, determine target metrics, and provide data driven insights to support investment decisions (i.e. staffing, tech, etc.). 
• Prepare and deliver clear and concise reports, presentations, and recommendations to senior leadership, illustrating the findings and implications of analyses conducted. 

Who You Are 

• A highly analytical problem-solver with a strong sense of ownership and intellectual curiosity. 
• Able to manage a high volume of recurring and ad hoc deliverables without compromising quality. 
• Comfortable navigating ambiguity and bringing structure to complex problems. 
• An exceptional communicator who can translate technical findings into actionable business recommendations. 

Qualifications 

• 4+ years of experience in risk adjustment analytics. 
• 4+ years of experience analyzing MMR, MOR, MAO-004 and medical claims data. 
• 3+ actuarial exams passed. 
• High degree of proficiency in Microsoft Excel and SQL.  
• Experience with PBI, Redshift, dbt docs is a plus. 
• Bachelor’s degree in a quantitative or health-related field (e.g., Economics, Public Health, Statistics, Health Services Research, Math, Finance). 

Annual Salary Range: $99,000 - $124,000. This position is also eligible for a target annual bonus of 10%

The Senior Machine Learning Engineer will join our ML team.  This team is responsible for building, maintaining, and monitoring the production ML models and offline experimentation frameworks that are at the core of Signifyd’s product. This includes the core fraud detection model that decides the majority of our traffic, alongside our model training and evaluation infrastructure. We work closely with Platform Engineering teams to contribute novel modeling methods, advanced feature engineering, and robust statistical practices.

Our Culture

We value tenacity, curiosity, and a hunger for learning. Our adversaries are highly motivated fraudsters looking to exploit any gap. We seek equally motivated individuals who are passionate about keeping our customers safe while pulling the field of adversarial machine learning forward.

The Role

As a Senior Machine Learning Engineer, you will be a driver of technical execution within the ML team. You won’t just build models—you’ll own the end-to-end lifecycle of high-impact ML projects, from offline experimentation to deployment to production. You will be responsible for improving model performance, refining our experimentation processes, and ensuring our fraud detection systems are robust, scalable, and scientifically sound.

Responsibilities:

• Expand ML Capabilities – Identify, prototype, and integrate new ML technologies and infrastructure to enhance fraud detection effectiveness and scalability.
• Enable High-Velocity Experimentation – Own the design and implementation of ML pipeline components that accelerate our innovation
• Collaborate Across Functions – Partner with Product, Engineering, and Risk teams to translate business requirements into technical solutions and ensure ML initiatives align with customer needs.
• Raise the Bar – Foster a culture of technical excellence by championing best practices in testing, documentation, model monitoring, and development.

Requirements:

• Education: A degree in Computer Science, Statistics, or a comparable quantitative field.
• Experience: 4-6+ years of post-undergrad work experience in a production-grade ML environment.
• Technical Depth: Strong foundation in machine learning theory, statistical evaluation, and experience with supervised/unsupervised learning at scale.
• Execution Focus: Proven track record of taking ML projects from research/prototype to high-scale production environments.
• Communication: Ability to communicate technical findings clearly to both technical peers and non-technical stakeholders.
• Tech Stack: Proficiency in Python, SQL, key ML libraries, and Spark
• Mindset: A strong outcome-oriented mindset—you care about the "why" behind the models and the business impact they create.
• Attention to detail is critical in fraud prevention. To demonstrate this, please start your response to the first application question with the word 'Stochastic'

Nice to have:

• Previous experience in fraud, fintech, payments, or e-commerce.
• Passion for writing well-tested production-grade code
• A Master’s Degree or PhD.

Why Join Us?

• Make an Impact – Your work will directly shape the future of fraud prevention, protecting billions of payments.
• Lead & Grow – Drive high-visibility initiatives and develop leadership skills in a fast-paced, high-growth environment.
• Innovate at Scale – Work with cutting-edge ML technologies and experiment freely to push the boundaries of what’s possible.
• Collaborative Culture – Join a team that values curiosity, ownership, and continuous learning.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

Compensation: 

In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.

Base Salary Ranges by Pay Zone:

• Tier 1 (NYC/SF Bay Area/Seattle):  $160,000 - $190,000 annually
• Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego):$150,000 - $180,000 annually
• Tier 3 (US - All Other): $140,000 - $170,000 annually

Equity: This role is eligible for a stock option grant of 4,000 stock options, based on the position level and internal compensation guidelines. 

Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

As our newest Associate Director on the Strategy team, you connect things. 

You connect insight to idea. Obscure culture into specific opportunity. Data points into brand action. Disparate signals into a path forward.

You lead. 

You are the “hub” of all strategic activity within the agency, partnering closely with creative, account, media, social, and innovation teams. You inspire, guide, and lobby for the right idea – for the brand, for the business, for the humans.

You work high and low.

You must execute high-level brand strategy and day-to-day planning. You must have foresight and be in the weeds. You must love writing a clear, succinct product brief, then jumping to an overarching brand challenge, all before your second cup of coffee.

You push the thinking.

You see past the noise to find the more human idea. You ask better questions. You get messy and deep into a creative idea to make it come to life. You persuade internal teams and the client to make the brave idea happen. You love great advertising. But you push for the business idea that makes for great advertising.

You’re a person of action. 

You’re not interested in sitting in your own head, deciphering cultural radio static. You understand a large worldview, but you can quickly get to the practical. You operate in real time, quick, lean, and collaborative. You’re responsible for generating a product that is thoughtful, yet wholly relatable.

What You'll Do

We are seeking a Lead Analyst, Risk Adjustment Analytics to join our high-performing, insights-driven team. You will play a critical role in evaluating financial performance, uncovering areas of opportunity, and translating complex data into actionable strategies. Your work will directly influence how Strive supports patients, clinicians, and markets in achieving both clinical and financial success. 

Essential Functions 

• Translate RA performance data into clear financial insights (i.e. revenue impact, payment accuracy, ROI, forecasting). 
• Analyze CMS data to identify areas of opportunity to increase operational efficiency. 
• Interpret trends, model scenarios, and assess program and policy impacts. 
• Enable data-driven decisions by linking operational performance to enterprise financial outcomes. 
• Perform end-to-end reconciliation from submissions to CMS acceptance, RAF leakage, and implement controls. 
• Develop business cases to assess opportunity, determine target metrics, and provide data driven insights to support investment decisions (i.e. staffing, tech, etc.). 
• Prepare and deliver clear and concise reports, presentations, and recommendations to senior leadership, illustrating the findings and implications of analyses conducted. 

Who You Are 

• A highly analytical problem-solver with a strong sense of ownership and intellectual curiosity. 
• Able to manage a high volume of recurring and ad hoc deliverables without compromising quality. 
• Comfortable navigating ambiguity and bringing structure to complex problems. 
• An exceptional communicator who can translate technical findings into actionable business recommendations. 

Qualifications 

• 4+ years of experience in risk adjustment analytics. 
• 4+ years of experience analyzing MMR, MOR, MAO-004 and medical claims data. 
• 3+ actuarial exams passed. 
• High degree of proficiency in Microsoft Excel and SQL.  
• Experience with PBI, Redshift, dbt docs is a plus. 
• Bachelor’s degree in a quantitative or health-related field (e.g., Economics, Public Health, Statistics, Health Services Research, Math, Finance).