About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role:

We’re looking for an accomplished and visionary Vice President, FP&A to lead, scale, and transform our global FP&A function. Reporting to the CFO, this leadership role requires a strategic partner to the CFO, executive team, and the extended leadership team, driving the overall financial strategy and performance management framework for OpenTable. This role requires exceptional executive presence, deep financial expertise, and a proven track record of leading high-performing teams.

In this role, you will:

• Set the strategic direction for the global financial planning process, including the annual budget, quarterly forecasts, and long-range planning, ensuring alignment with OpenTable’s corporate strategy and growth targets.
• Provide executive financial leadership and counsel to the CEO, CFO, and Executive Leadership Team on critical business decisions, performance drivers, and capital allocation strategies.
• Oversee and direct the preparation of sophisticated financial models and scenario analyses to evaluate new business ventures, M&A opportunities, and growth initiatives, ensuring robust data-driven decision-making.
• Lead the preparation and delivery of high-impact presentations and reporting to the Executive Leadership Team and the Board of Directors, offering clear visibility into financial performance, risks, and opportunities.
• Drive continuous improvement in financial systems, tools, and processes (e.g., Pigment, OneStream), establishing a best-in-class FP&A function for accuracy, efficiency, and scalability.
• Lead, mentor, and develop the entire FP&A team, fostering a culture of high performance, accountability, and continuous professional growth.
• Partner cross-functionally at the executive level (e.g., with Marketing, Product, Sales) to manage organizational resources and align financial objectives with company priorities.

Please apply if you have:

• 10-15+ years of progressive experience in FP&A, corporate finance, investment banking, or management consulting, including a minimum of 5 years leading a global or large-scale FP&A function.
• Exceptional executive-level presentation and verbal communication skills, with a proven ability to influence strategic outcomes across the organization.
• Deep expertise in financial modeling, scenario analysis, and advanced financial planning tools (e.g., Pigment, OneStream).
• Proven track record of building, mentoring, and scaling high-performing finance teams, driving accountability and superior results.
• Demonstrated ability to operate as a strategic business partner to C-level executives.
• A focus on accuracy and timely delivery, and are detail-oriented.
• Ability to prioritize and multitask in a fast-paced environment while meeting competing deadlines.
• Proactive, problem-solving approach, continuously looking for opportunities to improve processes.
• A high level of intellectual curiosity, a growth mindset, and a self-starter mentality.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Free lunch 5 days per week

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. For this role based in our Norwalk, CT office, the base salary range is $260,000 to $280,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

At Tend, we’re doing dental differently — replacing the obstacles of traditional dental care with hospitality, comprehensive diagnostics, and moments of Surprise and Delight. For many of our members, we’re the first practice where they’ve felt genuinely at ease about their oral health. That trust is an extraordinary opportunity, and a real responsibility.

As a Dentist at Tend, you’ll deliver best-in-class clinical care in a modern, thoughtfully designed studio. You’ll be busy from day one, treating a well-booked schedule of members across a full scope of operative, restorative, and cosmetic procedures — supported by an experienced clinical and operational team. We diagnose the whole person, looking beyond decay and gum disease to malocclusion, occlusal wear, and sleep-disordered breathing, so members leave informed, respected, and in control of their care.

Depending on your experience and interests, this role offers the opportunity to focus on delivering exceptional clinical care as an Associate Dentist or to take on additional leadership responsibilities as a Lead Dentist — helping guide clinical excellence, mentor teammates, and hold the standard for your studio.

Our model is built for driven dentists: those who want to grow clinically, take on complex cases, lead with confidence, and be rewarded for high performance. You’ll be part of a collaborative, energized team that’s raising the bar for dentistry — and having fun doing it.

Compensation & Earning Potential

Our compensation model is designed to reward high-quality clinical care, comprehensive treatment, and strong production—while providing consistency and transparency.

All dentists receive a guaranteed daily rate and earn a tiered percentage of adjusted production, with:

Associate Dentists: 30–40% of adjusted productionLead Dentists: 32–40% of adjusted production, reflecting their expanded clinical leadership and impact

Lead Dentists are also eligible for a monthly studio performance bonus, tied to key clinical and operational KPIs.

What You’ll Do

Clinical Excellence & Scope of Practice (All Dentists)

• Deliver a full spectrum of high-quality clinical services—including restorative care such as inlays/onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry—within Tend’s modern, digitally enabled studio environment
• Treat a dynamic mix of cases that go beyond basic dentistry, with opportunities to perform comprehensive, esthetic, and function-driven care
• Lead comprehensive exams that diagnose the whole person — every member leaves aware of their dental conditions and potential solutions in a way that is clear, confident, and efficient
• Develop thoughtful, member-centered treatment plans grounded in legitimate clinical findings and honest risk assessment, driving both oral health outcomes and case acceptance
• Diagnose and treat TMJ-related conditions, including the delivery of therapeutic Botox as part of a comprehensive care approach

Be a Profession Leader in Clear Aligner and Sleep Therapy (All Dentists)

• Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing early — using our tested frameworks, not scripts, to educate members compassionately and help them avoid more invasive, costly outcomes down the road
• Drive adoption and growth of clear aligner treatment, from diagnosis through case planning, bonding, and follow-up care
• Evaluate and treat members for sleep-disordered breathing, incorporating sleep medicine solutions into treatment planning where appropriate
• Build proficiency in aligner case selection, staging, and execution, contributing to a high-performing aligner program
• Partner with clinical leadership to expand advanced treatment offerings and continuously elevate clinical scope

Productivity, Flow & Patient Experience (All Dentists)

• Manage a dynamic, productive schedule—balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities
• Be schedule obsessed by partnering with studio teams to build efficient and productive shifts—reviewing schedules in advance, strategizing in daily huddles, and offering same-day care when possible
• Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time—without compromising quality of care
• Deliver a hospitality-driven member experience grounded in the Three C’s — Personalized Care, Empowering Communication, and Human Compassion — bridging the knowledge gap so members understand not just what, but why
• Hold the line on our Priority Framework: safety first, then outstanding member experience, then efficiency — never trading one for another

Team Collaboration & Studio Performance (All Dentists)

• Partner closely with dental assistants, hygienists, and studio leadership to deliver coordinated, high-quality care
• Collaborate across disciplines to ensure alignment in treatment planning, execution, and patient experience
• Engage in ongoing clinical development, including calibration, CE, and peer learning to expand scope and skillset

Clinical Leadership & Studio Ownership (Lead Dentist Focus)

• Mentor and coach dentists, hygienists, and dental assistants in diagnosis, treatment planning, and clinical execution to elevate overall team performance
• Lead clinical onboarding, training, and ongoing development of providers, reinforcing Tend standards and best practices
• Partner with the Studio Manager to optimize scheduling, member access, and studio performance—driving both care outcomes and production
• Lead daily huddles and clinical calibrations focused on workflow, member care, and continuous improvement
• Review clinical outcomes (including re-dos and escalations) and implement solutions to improve quality and consistency of care
• Own complex cases and member escalations using our Empathy → Confidence approach — listen actively, recap concerns with warmth, and present a resolution. The provider holds the thread.
• Help build a high-performing, growth-oriented studio culture in partnership with clinical and operational leadership

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren’t just words on a wall — they are essential to how we hire, lead, and collaborate. Every dentist and team member is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our clinical standards, and the patient experience we’re proud to deliver every day.

Tend Values:

• Tend to Others – Deliver outstanding oral health outcomes and patient experiences. You put the team and patient first, even in fast-paced settings.
• Be Brave Enough to Lead – Act with integrity and take initiative to solve problems, coach others, and raise the bar.
• Savor the Ride – Celebrate wins, stay resilient in challenging moments, and bring positivity to the workplace.
• Embrace Our Differences – Welcome and value diverse backgrounds, ideas, and feedback. Communicate with respect and trust.
• Rooted in Growth – Seek ongoing learning and improvement—for yourself and your team.

Role-Based Competencies:

• Earn and Give Trust – Earn the confidence of patients and teammates through honesty, transparency, and follow-through.
• Lead with Clinical Judgement – Make sound clinical decisions grounded in data, evidence, and patient needs.
• Empower Your Team – Set clear goals, delegate effectively, and help your team succeed.

What You Have

• DDS or DMD degree from an accredited dental school
• Current, active dental license in the state you’re applying for
• Current CPR/BLS certification
• Active DEA registration
• Associate Dentists - Minimum 2 years of experience (post residency) in private practice, DSO, or similar setting
• Lead Dentists - Extensive clinical experience (typically 6+ years post-residency) and proven ability to lead, mentor, and elevate the performance of dentists within a multi-chair practice environment
• Comfort with modern technology and a willingness to adopt digital workflows
• Invisalign certification
• Ability to work a Full Time schedule consisting of 4 days per week + 2 Saturdays per month or Part Time schedule consisting of 2-3 days per week including some Saturdays. 

Physical Requirements
This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

• Ability to sit and stand for extended periods while performing clinical procedures.
• Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures.
• Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment.
• Ability to bend, reach, and maintain ergonomic positioning for patient care.
• Occasional lifting or movement of equipment and supplies up to 25 pounds.
• Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

• 🦷 Dentist Equity & Partnership – Opportunity to invest alongside Tend and share in our growth
• 🎓 CE & Professional Development – Virtual and in-person CE opportunities and internal clinical forums
• 🛡️ Malpractice Insurance – Full coverage provided at no cost to you
• 🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program
• 💰 Plan for the Future – 401(k) plan to help you grow your nest egg
• 💡 Support, When You Need It – Life & AD&D insurance, legal support, EAP, and health advocacy
• 🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit and parking benefits

Business Development Manager

Location: Hartford, CT | Type: Full-time | Schedule: Monday–Friday

Are you ready to combine your passion for healthcare with your talent for building relationships? At IVX Health, we are transforming the way infusion and injection therapy is delivered for patients with chronic conditions like Rheumatoid Arthritis, Crohn’s Disease, and Multiple Sclerosis. We are looking for a driven, relationship-focused Business Development Manager (BDM) to expand our presence nationwide by connecting healthcare providers and patients to a better infusion care experience.

If you’re passionate about making a real difference in the lives of patients while achieving professional success, this is the opportunity for you!

About the Role

The Business Development Manager (BDM) is a critical part of the IVX Health team, serving as the face of our organization. This is a Monday through Friday, road warrior role, focused on traveling within the assigned territory to visit referring providers at their brick-and-mortar locations. The BDM will work directly with referral coordinators, physicians, nurses, and healthcare providers to educate them on our services, build meaningful relationships, and drive referrals for infusion therapy patients.

We Are Looking For Someone Who

• Thrives on Building Relationships: You’re a natural networker who enjoys connecting with healthcare providers and becoming a trusted advisor.
• Is Driven to Succeed: You have a competitive spirit and take pride in achieving and exceeding goals.
• Makes an Impact: You’re passionate about healthcare and want to play a key role in improving the patient experience.
• Is a Strategic Thinker: You enjoy creating tailored solutions and strategies to grow a market and expand relationships.
• Loves to Collaborate: You work well with teams, from providers and pharmaceutical reps to internal colleagues, to drive results.

Key Responsibilities

• Develop Long-Term Provider Relationships: Build and nurture trust-based relationships with healthcare providers, ensuring they view IVX Health as a valued partner in patient care.
• Consultative Sales Approach: Focus on relationship-building rather than transactional selling. Educate providers about IVX Health’s benefits and how we can support their patients’ infusion therapy needs over the long term.
• Strategic Growth: Increase patient referrals by fostering deep connections with providers, identifying new referral sources, and attending local networking events.
• Targeted Outreach: Engage with specialists such as rheumatology, gastroenterology, and neurology, positioning yourself as a trusted advisor rather than a one-time sales representative.
• Community Engagement: Plan and execute local events, such as grab-and-go luncheons and office drop-ins, to strengthen provider relationships and enhance brand awareness.
• Collaborate with Teams: Work closely with the marketing team to share local events and patient engagement stories, and maintain active social media visibility to support relationship development.
• Liaison Between Providers and Operations: Act as a key resource to ensure a seamless onboarding experience for referring practices and their patients.
• Industry Partnerships: Build collaborative relationships with pharmaceutical reps and other stakeholders to support a consistent and trusted referral pipeline.
• Stay Organized: Utilize CRM tools as a strategic resource to plan, organize, and strategize sales efforts, ensuring accurate and timely records are maintained in reporting platforms.

Why You'll Love IVX Health

At IVX Health, we believe in taking care of our team just as much as we take care of our patients. Here’s what we offer:

• Comprehensive Healthcare: Medical, dental, and vision coverage, plus telemedicine services.
• Flexible Savings Options: Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
• Family Support: Fertility and family-building resources.
• Professional Development: Tuition reimbursement, CEU access, and career advancement opportunities.
• Generous Benefits: Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
• Work-Life Balance: Paid volunteer time and an inclusive, supportive culture.

ESSENTIAL COMPETENCIES AND SKILLS

• Healthcare Expertise: Strong working knowledge of managed care plans, insurance carriers, referral and precertification processes, and documentation guidelines.
• Industry Knowledge: Interest or experience in the pharmaceutical and/or healthcare industry is highly desirable.
• Customer-Centric Mindset: Exceptional customer service skills with a competitive, customer-focused attitude.
• Organizational Excellence: Outstanding organizational skills and meticulous attention to detail.
• Collaborative Spirit: Proven ability to effectively collaborate with internal teams and external stakeholders at all levels.
• Technical Proficiency: Proficient in standard office software applications, including Internet browsers, Outlook, and Microsoft Office Suite.

REQUIRED EDUCATION AND EXPERIENCE

• Educational Background: Bachelor’s Degree in Business or a related field, or equivalent years of relevant experience.
• Healthcare Collaboration: Experience working directly with physicians, nurses, and clinical staff.
• Sales Experience: Knowledge or experience in home health, hospice, DME, or imaging sales is a plus.

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

EverPass is seeking a Technical Partner Manager to own the build-out of our Approved Developer ecosystem for AV control systems. This role is the primary driver for enabling AV control system partners to develop high-quality integrations with EverPass — and for getting those integrations published and available to customers through official vendor storefronts, or key product platform features. You will manage the full lifecycle from partner intake through storefront launch, coordinating across Product, Solutions Engineering, Legal, and Marketing to hit hard external deadlines.

This is a senior, cross-functional ownership role. You will be the point person for relationships with enterprise AV vendors (i.e. Crestron, RTI, SAVI, and others) and their developer and partnership programs, and you will drive the legal, marketing, and technical workstreams required to place EverPass on each platform's official store, or within their platform. You will own all key partner relationships and create an EverPass developer ecosystem. 

Key Responsibilities 

• Own end-to-end partner lifecycle for Approved Developers — intake and qualification, commercial paperwork (SOWs, NDAs, TPP agreements), technical onboarding, and production launch 
• Lead storefront submission for all platforms including developer program enrollment, certification coordination, and fulfillment of each platform's specific legal and asset requirements
• Drive legal workstreams in partnership with Legal — including third-party partner agreements, API terms of service, and storefront-specific paper — ensuring alignment to production API and launch deadlines
• Coordinate with Marketing on listing assets (copy, icon/logo, screenshots, demo video, keywords) to each platform's spec, and on launch sequencing and co-marketing motions
• Manage technical relationships with driver development partners and software-led API partners.
• Evaluate partner technical capabilities and integration approach; validate that partner-built drivers meet EverPass quality standards
• Provide hands-on guidance and support through sandbox, validation, and production phases
• Lead cross-functional coordination across Legal, Marketing, Solutions Engineering, and Product.
• Surface integration patterns and partner feedback to Product to improve APIs over time
• Work with Product and other cross-functional stakeholders to develop a roadmap for key capabilities for the EverPass AV Ecosystem. 
• Solicit feedback from all consumers of the API and help to draft new requirements and key functionality to be offered to the ecosystem. 

Qualifications 

• 4–7 years in Technical Partner Management, Solutions Engineering, Developer Relations, or Platform Ecosystem roles 
• Demonstrated experience owning developer or partner program submissions — app stores, vendor storefronts, or similar certification-gated ecosystems 
• Comfortable driving commercial and legal workstreams (SOWs, NDAs, partner agreements) in coordination with Legal, without needing hand-holding 
• Experience managing relationships with enterprise vendors or large technology partners at a peer level 
• Strong working knowledge of APIs (REST, auth, payload debugging) and the ability to engage credibly with engineers on both sides 
• Proven ability to coordinate cross-functional teams — Legal, Marketing, Engineering — under hard external deadlines 
• AV industry experience required or strongly preferred (Crestron, Q-SYS, RTI, and others) 
• Comfortable operating in an early-stage environment with incomplete processes and high ownership expectations 

Nice-to-Have 

• Experience supporting or building AV control system integrations 
• Familiarity with league-calendar-driven product timelines (sports, media, or venue technology) 
• Basic scripting or API debugging skills 

Expected Compensation: The anticipated range for a new hire into this position is $115,000 - $130,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, and CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a National Channel Sales Manager, CDW (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our strategic direct market resellers, CDW nationally. You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally across the East Coast CDW locations and their headquarters in Illinois. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within CDW. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business within CDW. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to Chicago, IL is preferred, or Greater New York Area (NY, NJ, CT). Must be open to at least 50%+ travel across the U.S to East CDW office locations. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Customer Success to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• 5-10+ years of quota exceeding Sales experience working for a technology vendor selling Enterprise solutions into State Agencies
• Prior Experience in Government procurement processes and regulations, security standards and policies
• Experience responding to Government RFI's and RFP's
• A track record of developing a greenfield territory, adding net new logos in an Enterprise software role
• Hunter mentality with solid Sales DNA
• Strong verbal and written communications skills
• BS/BA degree strongly preferred

US Employee Benefits

About the Role

iCapital is seeking a strategic and execution-oriented Product Manager to join our Client Architecture Solutions team. This role requires a deep understanding of the U.S. wealth management industry and how technology enables the scalable distribution of alternative investment products.

You will work in a collaborative, results-driven environment alongside smart, hardworking teammates who are motivated to solve complex, industry-wide challenges. You will partner directly with end users and clients to drive scale and efficiencies across key business processes.

In this role, you will own, lead, and deliver strategic product initiatives, providing oversight across the product development lifecycle. You will define and influence your domain—from identifying unmet needs and defining requirements to writing user stories, developing communication plans, and testing product features.

We embrace agile methodologies and deploy quickly to learn and iterate. The ideal candidate thrives in a fast-paced, entrepreneurial environment and brings a flexible, multidisciplinary approach to problem-solving.

Key Responsibilities

• Own and define the product vision and roadmap for key WealthTech platform capabilities.
• Lead strategic client engagements to deploy integrated technology solutions and ensure successful adoption across advisor desktops.
• Partner with executive stakeholders (internal and external) to align on product direction, priorities, and strategic initiatives.
• Drive platform usage and adoption by delivering solutions that meet user needs and enhance platform stickiness.
• Lead the end-to-end product lifecycle from ideation to launch, including requirements definition, user stories, acceptance criteria, QA, and iteration.
• Ensure flawless execution of product releases by proactively managing risks, dependencies, and cross-functional coordination.
• Investigate production issues and drive both tactical and strategic resolutions to minimize user impact.
• Partner closely with UX, Engineering, Sales, Marketing, Legal, Compliance, and Operations to ensure alignment and transparency across initiatives.
• Mentor and guide junior product managers, fostering a culture of excellence, accountability, and continuous learning.

Qualifications

• 8 - 12+ years of product management experience, with significant exposure to WealthTech, fintech, alternative investments, or wealth management platforms.
• Deep understanding of the U.S. wealth management ecosystem and advisor technology landscape.
• Strong experience working with large datasets; SQL proficiency and a data-driven decision-making approach are required.
• Demonstrated success managing complex, cross-functional initiatives in fast-paced growth environments.
• Experience engaging directly with external clients and executive stakeholders to define requirements and deliver strategic implementations.
• Expertise in writing detailed product requirements, user stories, and acceptance criteria for engineering teams.
• Experience operating within agile development methodologies, with a bias toward rapid deployment, learning, and iteration.
• Exceptional analytical, problem-solving, and prioritization skills.
• Excellent communication skills and executive presence, with the ability to influence senior leadership and build consensus.
• Entrepreneurial mindset with a strong sense of ownership and accountability.

Benefits

The base salary range for this role is $190,000 to $230,000 depending on experience.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is seeking a Relationship Manager to join the Solutions team. This role is responsible for managing and strengthening relationships with asset managers and financial institutions while supporting both alternative investment education, portfolio construction and identity-based compliance solutions on the iCapital platform.

The Relationship Manager serves as a trusted client partner throughout the relationship lifecycle, guiding onboarding, driving platform adoption, and maintaining ongoing engagement across education and compliance capabilities. This role requires a proactive, client centric mindset, with a focus on platform enablement, regulatory awareness, and long-term relationship growth in a dynamic, highly regulated environment. 

Responsibilities

• Day-to-day management of existing asset manager client relationships. 
• Guide clients through the onboarding lifecycle, ensuring a seamless transition from initial engagement through full solution adoption, while maintaining ongoing touchpoints to review new features, provide visibility into additional iCapital solutions and drive continued client engagement. 
• Provide ongoing training to existing clients, including refresher sessions that reinforce effective platform usage, and deliver platform demonstrations. 
• Support account renewals and upsell initiatives by managing administrative workflows that drive client retention and expansion. Negotiate renewals as needed for the solution. 
• Develop a general understanding of the regulatory considerations relevant to client workflows and how iCapital solutions support those requirements.
• Maintain Salesforce data and reporting to support team performance tracking and visibility. 
• Work on special projects as requested. 

Qualifications

• 2-5 years in client-facing roles such as a client success manager, account manager, customer success manager, business development or sales, preferably in a SaaS, Financial Services or fintech environment
• Exceptional verbal and written communication skills and able to clearly explain technical concepts to clients
• Excellent organizational skills with the ability to manage multiple accounts through various solutions, prioritize tasks, and work on several projects simultaneously in a fast-paced environment
• Experience with Salesforce  

Benefits

The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for an Assistant Vice President or Vice President candidate to join its Regulatory and Compliance team, focusing on Distribution Compliance in Latin America. The candidate will provide compliance advisory and supervisory support for the firm’s distribution of alternative investment products across Latin American markets. This position partners closely with the Distribution, Legal, Product, and Global Compliance teams to ensure distribution, marketing, and investor communications comply with applicable FINRA rules, U.S. securities laws, and jurisdiction-specific and cross border requirements.

Responsibilities

• Serve as the primary compliance contact to distribution teams covering Latin America.
• Provide guidance on cross border solicitation rules, private placement regimes, and interaction with non-U.S. investors and placement agents in Latin America.
• Coordinate with local counsel to assess regulatory risk, confirm permissible activity, and document jurisdiction specific compliance positions.
• Support compliance with Regulation D and Regulation S offerings marketed to non-U.S. investors, including establishing controls around selling restrictions and disclosure considerations.
• Assist in developing and enhancing written supervisory procedures and governance frameworks related to the distribution of alternative investments.
• Maintain and update policies and procedures based on new regulatory developments and new business initiatives.
• Monitor and assess regulatory developments impacting distribution of alternative investments in Latin America, including regulatory guidance and enforcement trends.

Qualifications

• 7-10+ years of experience, preferably with both broker dealer and registered investment advisor experience
• Strong working knowledge of FINRA broker‑dealer rules, SEC regulations, and cross‑border offering frameworks (including Reg D and Reg S)
• Demonstrated experience supporting private placement or alternative investment distribution to non‑S. investors in Latin America
• Able to work effectively across regions and communicate complex jurisdiction‑specific regulatory issues to business stakeholders
• Strong judgment, attention to detail, and a practical, risk‑based approach to compliance
• Excellent verbal communication skills and strong ability for personal interaction
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• Bilingual proficiency (English and Spanish) is preferred
• JD is a plus, but not required

Benefits

The base salary range for this role is $135,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire an Assistant Vice President or Vice President to join the iCapital Solutions team. This role will assist with ongoing relationship management and business development for existing GP clients, prospect new clients within the Asset Management arena, and provide general support to the GP client coverage team.  

Responsibilities

• Strategic Relationship Management:  
• Assist in day-to-day management of existing GP client relationships. 
• Responsible for but not limited to responding to ad hoc requests, assisting with platform demos and training, tracking meeting requests, managing weekly agendas, and follow-up deliverables, etc. 
• Educate existing clients on new firmwide developments relevant for their business (e.g., platform enhancements, new features and offerings, corporate developments, etc.). 
• Cultivate a list of prospective clients and assist relationship managers with pitching new business, including the preparation of RFPs; Develop and manage 3-4 key relationships overtime.
• Work collaboratively with internal and external cross-functional teams on fund launches, closes, and other strategic initiatives.
• Develop presentation materials and analysis for client meetings and projects.    
• iCapital Solutions team strategy:  
• Collaborate with the iCapital Solutions team and senior executives across the company to drive tactical and strategic initiatives regarding sales strategy and business development, CRM technology, and marketing.
• Manage and lead internal projects and develop framework and process for ongoing GP client coverage team management.
• Develop presentations and analysis for internal meetings and projects. 

Qualifications

• 6-10+ years of experience in a client-facing capacity (client services, account management, sales, or business development)   
• Knowledge of the alternative investments industry   
• Series 7 and 63 licenses is preferred
• Excellent verbal and written communication skills  
• Strategic mindset and able to work independently  
• Demonstrated client service skills with stakeholders and clients  
• Experience in project management preferred  
• Detail-oriented and able to prioritize in a fast-paced environment   

Benefits

The base salary range for this role is $115,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital is looking for a Relationship Manager to join the Enterprise Solutions team, specifically covering Asset Managers and General Partners. This position will play a key role in maintaining and developing current relationships and prospecting for new opportunities. This is a senior-level, technical role focused on the delivery and ongoing support of iCapital’s full suite of technology solutions to Asset Managers and General Partners. This individual will also be tasked with further refining our marketplace positioning and go-to-market strategy across our business lines. 

Responsibilities

• Develop new and existing relationships with Asset and Wealth Managers and support other Relationship Managers.
• Play a key role as the Relationship Manager for several strategic asset and wealth management clients.
• Lead platform and system demonstrations for new prospects, lead responses to RFPs, and work collaboratively with internal and external cross-functional teams on fund launches, closes, and strategic initiatives.
• Collaborate with other Relationship Managers and senior executives across the company to drive tactical and strategic initiatives regarding sales strategy and business development, CRM technology, and marketing.
• Manage and lead internal projects and develop frameworks and processes for ongoing team management.
• Develop presentations with significant data and analysis for internal meetings and projects.
• Work alongside the Enterprise Solutions team to develop meaningful measurements of success.

Qualifications

• 12-15+ years of experience in a business development/relationship management capacity, with a focus on enterprise or technology sales
• Extensive knowledge of alternative investments
• Direct experience working for or with Asset Management or Wealth Management firms is highly preferred
• Excellent verbal and written communication skills
• Strategic mindset and able to work independently
• Demonstrated client service skills with stakeholders and clients
• Series 7 and 63 licenses preferred

Benefits

The base salary range for this role is $160,000 to $230,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Senior Vice President to join the Broker Dealer and Distribution Compliance team within the Regulatory and Compliance group. This individual supports the Chief Compliance Officer in the oversight, management, and execution of the broker‑dealer’s comprehensive compliance program. This role plays a critical leadership function in ensuring adherence to FINRA rules, SEC regulations, and other applicable laws governing broker‑dealer activities, with particular emphasis on the distribution of alternative investments, structured investments, and annuity products.

Responsibilities will include strategic direction, supervisory oversight, and day‑to‑day compliance leadership across sales practices, product governance, supervision, regulatory engagement, and compliance operations. The position requires a seasoned compliance professional capable of partnering with senior business leaders while exercising sound regulatory judgment in complex and evolving areas of risk.

Responsibilities

• Assist the CCO in designing, implementing, and maintaining an effective broker dealer compliance program consistent with FINRA and SEC expectations.
• Provide senior level oversight of key compliance functions, including supervision, surveillance, investigations, regulatory reporting, and compliance testing.
• Serve as a key escalation point for material compliance issues, supervisory concerns, and regulatory risk matters.
• Oversee compliance related to the distribution of alternative investments, structured products, and annuities, including private placements and complex products.
• Support product due diligence, approval, and ongoing monitoring frameworks from a broker dealer compliance perspective.
• Manage the development, maintenance, and enforcement of Written Supervisory Procedures (WSPs).
• Partner with business leadership to enhance supervisory controls and address identified gaps.
• Manage and coordinate responses to regulatory examinations, inquiries, and findings, as applicable, ensure timely remediation, and track corrective action plans.
• Monitor regulatory developments impacting broker dealer operations, complex product distribution, and sales practices.
• Collaborate across various business lines on new marketing initiatives, providing compliance guidance.
• Mentor and develop compliance staff, fostering depth, continuity, and subject matter expertise within the compliance function.
• Promote a strong culture of compliance and ethical conduct across the organization.

Qualifications

• 12-15+ years of relevant experience
• Significant experience in a FINRA‑registered broker‑dealer environment, including leadership or supervisory responsibility
• Demonstrated expertise in alternative investments, structured investments, or annuities from a compliance or regulatory perspective
• Strong working knowledge of FINRA rules, SEC regulations, suitability standards, and complex product oversight
• Experience managing regulatory exams, enforcement matters, and senior‑level regulatory interactions
• Proven leadership skills with the ability to influence senior stakeholders and business partners
• Excellent written and verbal communication skills
• Thrives in a fast-paced environment with a continuous learning mindset
• Self-motivated with robust project management and process development skills
• Sound judgment, strong ethics, and the ability to manage sensitive and confidential matters
• JD is a plus
• Series 24 license upon hire or obtain within 90 days of hire

Benefits

The base salary range for this role is $190,000 to $225,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is seeking a highly motivated Product Manager to help lead various buildouts of the structured investments platform at iCapital. You will be working in a collaborative, results-driven environment with smart and hardworking teammates who are motivated to solve fun and complex industry-wide problems. You will be working directly with wealth management firms, financial advisors, structured investments issuers, and wholesalers to bring scale, analysis, and efficiency to the industry. This is an opportunity to utilize the latest technologies and innovative solutions, with room to grow and broaden your responsibilities as the company grows. You will own, lead, and deliver various solutions with direct oversight of product building from start to finish. You will identify unmet needs, to define requirements, write user stories, develop project communication plans, and test product features.  We live and breathe agile and deploy fast, to learn and iterate quickly, so the ideal candidate will embrace a flexible, multi-disciplinary approach in a fast-paced, entrepreneurial environment.  

Responsibilities

• Engage with wealth management firms, financial advisors, structured investments issuers, and wholesalers to identify gaps in the market and propose innovative solutions to address unmet needs in the structured investments industry.
• Define product requirements by writing detailed user stories and acceptance criteria for software engineers.
• Lead the end-to-end lifecycle of product feature development from conception to launch, including testing and iteration.
• Embrace a fast-paced, agile development environment, deploying quickly to learn and iterate based on feedback.
• Own the product roadmap for specific features or segments of the platform, determining prioritization and ensuring that deliverables are met on time and within scope.
• Communicate effectively with business stakeholders to gather requirements, provide updates, and align product vision and strategy.
• Develop and maintain comprehensive project communication plans, ensuring transparency and alignment across teams such as sales, marketing, engineering, and other product lines.
• Investigate bugs and, when appropriate, identify tactical solutions to production issues impacting users.
• Monitor the performance of product features post-launch and continuously seek opportunities for improvement.
• Foster a culture of excellence and continuous learning within the team to maintain high standards of work, product quality, and communication.

 Candidate Profile

• Minimum of 2 years of experience in product management, preferably within fintech, wealth management, or related industries.
• A willingness and initiative to become an expert in the structured investments space, understanding both the product intricacies and wider industry to drive informed decision making and product leadership.
• Demonstrated ability to work collaboratively in a results-driven, entrepreneurial environment.
• Strong analytical skills, with a proven track record of solving complex, unfamiliar problems through innovative solutions.
• Experience with agile methodologies and a mindset that embraces quick deployment, learning, and iteration. Preferred experience with JIRA, Confluence, Figma, analytics dashboards, or Postman.
• Excellent communication skills, with the ability to develop clear and effective project communication plans.
• A customer-centric approach, with experience engaging directly with clients to gather insights and feedback.
• Technical acumen, comfortable working closely with engineering teams to solve problems and complete projects.
• Detail-oriented, with the ability to write comprehensive user stories and acceptance criteria.
• Flexible and adaptable, able to manage multiple priorities and adjust to changing demands and timelines.
• Desire to grow and take on increasing responsibilities within a rapidly expanding company.

Benefits

The base salary range for this role is $100,000 to $130,000 depending on level and experience.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Vice President to join the Structured Investments team. This role will support the Structured Investments team, within the firm’s SIMON technology platform, by owning, developing, and maintaining the structured investments eco-system on the platform for clients.  The team develops and manages the technology platform experience with many of iCapital’s largest clients, including investment banks, broker-dealers, private banks, and RIAs throughout the United States. This individual will be responsible for assisting in developing and executing the firm’s strategy and solution in the structured investments market and developing relationships with new and existing partners active in the product category.

Responsibilities

• Assist in the development and execution of the firm’s overarching strategy aimed at supporting the Structured Investments business line.
• Develop new and existing relationships with investment banks, third-party distributors, and distribution partners to advance the product category for the firm.
• Maintain synchronization across various industry groups to deliver a robust platform solution addresses key stakeholders needs.
• Take ownership of projects and provide strong analytical support to teammates.
• Aggregate, maintain, and analyze large data sets with excellent attention to detail.
• Develop presentations with significant data and analysis for internal meetings and projects.
• Work alongside the Client Solutions team to develop meaningful measurements of success.
• Work with internal technical partners to create a product offering that meets the needs of our clients.
• Drive process improvement, in part by leveraging technology.

Qualifications

• Bachelor’s degree is required
• 10+ years of financial market industry experience, 5+ years of relevant experience in a trading, business development, or relationship management in the structured investments market 
• Strong analytical and problem-solving skills and a high level of attention to detail
• Strong written and verbal communication skills
• Able to successfully operate in a fast-paced environment
• Strategic mindset and able to work independently
• Demonstrated client service skills with stakeholders and clients
• Excellent organizational skills
• Desire to work in a cross-functional and collaborative environment
• Proficient in Excel
• Series 7 and 63 certifications are required

Benefits

The base salary range for this role is $170,000 to $200,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This position does not offer visa sponsorship now or in the future.

iCapital is looking to hire an Application Support Engineer, to join a growing Data Support team. This role is primarily related to production support. This individual will be working with customer support using technical troubleshooting skills focusing on SQL and site administration. This role will also get to work with the Product Development and Engineering teams on resolving customer requests and issues that demand technical knowledge.

Responsibilities

• Perform root cause analysis of production issues by utilizing SQL to analyze data and coordinate with the Production Support and Engineering teams to resolve issues.
• Serve as the primary liaison to work cross-functionally with clients, fund administrators, and business groups to manage and rectify data exceptions.
• Collaborate with Product Managers to define and implement data projects for existing and new features and workflows.
• Develop exception management tools to strengthen data quality control and produce metrics and dashboards to inform stakeholders on prioritizing resolutions.
• Define business and technology requirement documents for the Engineering teams to develop new features or to address issues.
• Develop an in-depth understanding of organizational data flow and its impact on business processes.
• Write test cases and perform UAT to ensure issues are identified and addressed.

Qualifications

• 3+ years of business analyst or data application support experience within the financial services industry
• Bachelor’s degree or higher in computer science, business analytics, business administration, finance or in a related field
• Proven track record of performing root cause analysis and coordinating with engineers on investigation and resolution
• Strong analytical, problem-solving, communication and relationship management abilities
• Experience with private equity or hedge fund business and data is a plus

Benefits

The base salary range for this role is $100,000 to $130,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Strategic Finance professional to join the Corporate Finance team. This role will involve large scale responsibilities across financial and managerial reporting, budgeting, forecasting, analysis of key financial and performance indicators, monthly and quarterly management reporting duties, including support during the financial close, financial modelling, and partnership with key business and department Leads to enhance decision making. This individual will report into the iCapital Solutions Business Controller, Senior Vice President.

Responsibilities

• Support the budgeting and forecasting of the company’s key financial performance indicators, with emphasis on revenue, expenses, sales activity, and select GAAP and Non-GAAP metrics, liaising with FP&A team members, sales and business leads, while providing analysis of budget vs. actuals and real-time forecasting of revenue and expenses.
• Assist in the preparation of the company’s annual budget process across key financial performance indicators, with emphasis on revenue, expenses, sales-based inputs and activity, and client level detail.
• Develop key financial and performance metrics with detailed analytics for the Management Committee and business leads.
• Liaise with FP&A team members to develop business specific key performance metrics, client analytics, budgets, and forecasts.
• Identify and assess key opportunities to enhance the current reporting structure and develop new approaches to evaluate business performance.
• Partner with FP&A team members and sales to develop monthly analyses and insights into variances between budget vs. actual results.
• Perform sales analytics to support the business development and growth of the company’s iCapital Solutions department.
• Support the preparation of monthly management and quarterly board reporting packages, including consolidation of financial statements, budget vs. actual results and revised forecasts, variance analysis and compilation of the company KPI reports.
• Identify and remediate process gaps and implement effective internal controls; improve documentation of internal control processes.
• Assist in completing ad hoc projects as needed such as implementation of new software, platform reporting automation, and financial planning and analysis tools.

Qualifications

• 1-5 years of FP&A, strategic finance, corporate finance, or accounting experience within the financial services industry and/or FP&A or strategic finance experience with a top-tier firm
• Familiar with private market investments such as private equity, hedge funds, and/or structured investments are preferred
• Experience in planning and ERP tools (i.e., WorkDay Adaptive, Tableau, Essbase, etc.) and familiar with Oracle NetSuite and/or General Ledger systems (i.e., PeopleSoft, Axiom) is preferred
• Able to work with business/sales and department leads on business performance including budgeting, forecasting and advanced analytics
• Advanced degree and/or credentials desired, such as MBA, CPA, CFA
• Advanced skills in Excel and PowerPoint
• Strong organizational planning, quantitative modeling, and problem-solving skills; strategic and creative thinking
• Able to manage large sets of data and be able to implement checks and balances
• Excellent verbal and written communication skills
• Detailed oriented with big picture capability

Benefits

The base salary range for this role is $80,000 to $115,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking to hire a Fund Origination Vice President to support its growing alternative investments feeder fund business. This role will report into a Senior Vice President on the Fund Origination team. This individual will focus on new product development, product structuring, manager onboarding and fund lifecycle management. This role will be responsible for leading and helping manage the onboarding and product lifecycle of various alternative investment vehicles across structures and asset classes prevalent in the market. Primarily, these will be funds created to invest into or alongside specified 3rd-party alternative asset managers “feeder” or “conduit” funds for the wealth management channel. This team stands at the heart of iCapital’s growth into new markets and fund structures.

Responsibilities

• Lead and proactively manage the structuring and execution of fund origination initiatives from concept through launch.
• Drive cross‑functional coordination to ensure timely, efficient, and successful fund launches.
• Partner with asset managers and wealth managers to structure and launch funds aligned with client, regulatory, and commercial requirements.
• Oversee and support the development of marketing materials.
• Coordinate closely with internal Legal and Compliance teams to obtain required reviews and approvals.
• Lead the preparation and coordination of materials related to new fund approvals and new fund launches.
• Drive product management decisions for funds currently on our menu.
• Leverage experience to help shape iCapital’s service offerings across multiple fund structures.
• Support ad hoc fund launch initiatives and strategic projects as needed.

Qualifications

• Bachelor’s degree in finance, business, or another related field
• 10+ years of product structuring experience with exposure to fund administration, fund management or custodial relationships
• Experience in alternative investments with a focus on various fund structures is required
• Positive attitude, and a desire to work in a fast-moving entrepreneurial environment
• Willingness to learn and adapt to new responsibilities
• Detail-oriented, self-starter that is accustomed to project work with tight deadlines
• Able to handle multiple tasks and prioritize assignments
• Strong knowledge of Microsoft Office
• Strong verbal and written communication skills
• Strong analytical skills

Benefits

The base salary range for this role is $155,000 to $180,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

The Independent Advisor Solutions group has launched five 1940 Act registered funds and continues to expand its investment offerings. A core differentiator is iCapital’s partnerships with leading alternative asset managers and top-tier wealth management platforms.

iCapital is seeking an experienced and highly motivated Vice President Investment Product Development professional with deep expertise in semi-liquid structures to support its expansion strategy. This role sits within the Independent Advisor Solutions department, which is responsible for new product development, business development, and independent investment management. This individual will help manage the development of various investment vehicles focused on private markets, especially those targeting the mass high net worth market. This team is at the forefront of iCapital’s innovation in new fund structures and market access solutions. The ideal candidate will be responsible for managing the development and implementation of new investment products, working closely with internal stakeholders and external partners to bring high-quality offerings to market.

Responsibilities

• Lead and support business development and investment product projects and work across the company to ensure on-time and successful completion.
• Work with key internal and external clients, both asset managers and wealth managers, to structure and launch products that support iCapital’s growth initiatives.
• Be a subject matter expert on all aspects of structuring, building, SEC filing and operating a tender offer or interval fund
• Drive the creation and review of various legal and marketing materials needed to win and bring new products to market.
• Manage workflows related to onboarding new funds or product lines to the iCapital ecosystem and help establish supporting operational and compliance processes.
• Contribute to the evolution of iCapital’s service offerings across multiple fund structures.
• Prepare presentations, memos, and proposals for various new product committees.
• Understand and help develop all aspects of fund operations and business growth, excluding investment decisions and external marketing.
• Coordinate cross-functionally with Legal, Accounting, Fund Administration, Operations, Investor Relations, Compliance, and Distribution teams to ensure seamless execution across all aspects of the fund.

Qualifications

• 10+ years of relevant professional experience in financial services (e.g., investment management, project management, private investing, investment banking, transaction advisory services, capital markets, management consulting, etc.)
• Experience with 1940 Act Funds and private markets
• Experience structuring and development of tender offer and/or interval funds
• Proven ability to build strong, trusted relationships with internal teams and external clients
• Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively
• High attention to detail and accuracy in all deliverables
• Excellent written and verbal communication skills for clear and persuasive messaging
• Professional demeanor with an entrepreneurial mindset and strong sense of ownership
• Bachelor’s degree is required
• CFA, CAIA, or MBA certifications are a plus

Benefits

The base salary range for this role is $160,000 to $200,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

We are seeking an Assistant Vice President or Vice President, Product Marketer to support the commercialization of our Alternative Investments platform across private wealth channels. This role partners closely with Distribution, ISG and Research to execute fundraising campaigns, drive lifecycle marketing initiatives, and deliver compelling advisor engagement programs.

This individual will help translate complex alternative investment strategies into clear, differentiated messaging and scalable marketing programs that support capital raising efforts and deepen advisor adoption across RIAs, independent broker-dealers, private banks, and enterprise wealth platforms.

Responsibilities

• GTM strategy and Campaign Execution
  • Support end-to-end marketing strategy and execution for fundraising campaigns across alternative investment offerings.
  • Execute lifecycle marketing initiatives to sustain engagement throughout the fundraising period and beyond close.
  • Support launch and ongoing promotion of Research insights and model portfolios, ensuring they are integrated into broader alternative investment campaigns and advisor communications.
  • Partner with Distribution teams to align marketing efforts with capital raising priorities
  • Develop differentiated positioning and messaging that resonates across distinct wealth channels and advisor segments based on where they are in the journey
• Channel Strategy Development
  • Support targeted marketing programs for RIAs, IBDs, private banks, and enterprise wealth firms.
  • Assist in segmenting advisor audiences and tailoring messaging based on sophistication level and portfolio construction needs.
  • Help identify opportunities to increase penetration within key distribution channels.
• Sales Enablement & Advisor Education
  • Develop and maintain sales enablement materials including pitch decks, brochures, videos, webinars, conference materials, portfolio construction insights, case studies
  • Create educational content to support advisor understanding of alternative investments
  • Ensure marketing materials align with Distribution priorities and support advisor conversations.
• Content & Thought Leadership
• • Collaborate with Research and ISG to translate market insights into compelling, advisor-focused content.
  • Support development of multi-format materials (white papers, webinars, digital campaigns, conference materials).
  • Reinforce the firm’s positioning within private markets and advisor portfolio construction conversations.

Qualifications

• Bachelor’s degree in business, marketing, or a related field
• 7-10+ years of relevant professional experience in financial services (e.g. investment management, product marketing within financial services with a focus on alternative investments, private market funds, or similar products
• Experience with 1940act funds and private markets a plus
• Broad understanding of how to effectively market to wealth managers
• Proven ability to build strong, trusted relationships with internal teams.
• Exceptional written and verbal communications skills for storytelling and ability to simplify complex concepts
• Strong attention to detail and accuracy in all deliverables
• Able to work independently and collaboratively, manage multiple projects and prioritize effectively in a fast-paced team environment
• General knowledge and understanding of FINRA and SEC marketing and advertising guidelines

Benefits

The base salary range for this role is $120,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for a visionary Platform Architect who doesn't just design systems, they shape how an enterprise operates at scale. This role will own the end-to-end architecture, launch, and evolution of Microsoft Dynamics 365 across iCapital, driving real business outcomes at the intersection of technology, operations, and client experience. This is a high-impact leadership position where this individual will set the strategic direction, build scalable foundations, and influence how hundreds of users and clients interact with iCapital globally.

Responsibilities

• Develop and execute a comprehensive, long-term strategy for the Dynamics platform to drive client satisfaction, achieve global adoption, and maximize agent success.
• Oversee solution design for new implementations and major enhancements; establish integration patterns with SaaS platforms and internal systems.
• Own and enforce governance standards for Dynamics customization and security. Maintain a thorough understanding of evolving global data privacy and protection regulations, ensuring the platform remains compliant and aligned with industry standards across all operating regions.
• Ensure performance tuning, resiliency planning, and high availability across all environments.
• Influence product feature prioritization by articulating customer context, business impact, and strategic importance to senior leadership.
• Serve as the primary liaison for strategic vendor relationships, including Microsoft and Avanade.
• Evaluate and integrate advanced AI tools and frameworks to accelerate development and deployment. Contribute to the development of internal libraries, best practices, and reusable components for agentic systems.

Qualifications

• 8+ years of experience in enterprise application architecture, with a minimum of 4 years focused on Microsoft Dynamics 365. Contact Center is preferred
• Proven track record of leading large-scale Dynamics implementations in a global environment
• Deep expertise in Power Platform, Azure integration services, and data migration strategies
• Strong leadership presence with exceptional communication skills suited for executive-level engagement

Benefits

The base salary range for this role is $150,000 to $185,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for an Associate to join the Implementation Specialists team. This role will primarily support senior leaders in managing platform integrations for both new and existing enterprise clients, as well as supporting the ongoing platform experience for existing clients.

Responsibilities

• Support all aspects of new and existing wealth manager and asset management integrations including but not limited to project management, client discovery, operating model and business process design, data integrations, platform set-up, testing and rollout.
• Manage program and project management tasks including establishing detailed project plans, managing risk, and driving accountability across internal and external stakeholders.
• Implement client requirements via white label set-up and platform configurations.
• Support the overall platform experience for existing strategic clients with the intent of maximizing their consumption of the platform.
• Build a strong understanding of a client’s business and how that translates to the iCapital platform.
• Collaborate with Product Managers to identify product gaps and opportunities, vet potential solutions, and roll out new features.
• Drive operational efficiencies and platform enhancements proactively and consistently.
• Work with Operations and Product Management teams to troubleshoot platform issues.
• Document and update procedures, processes, and workflow, assisting with the creation of playbooks and client collateral.
• Partner closely with Product Managers, Relationship Managers and Operations teams to deliver for our clients.

Qualifications

• 2-5+ years of experience in project management, client software implementations, operations or relationship management within the financial services/fintech industry
• Proven track record of supporting cross-functional project teams from inception to execution
• Familiar with software-based financial solutions (i.e. transaction systems, online forms, trading software)
• Excellent writing skills and able to produce detailed project documentation, business requirements documentation and specifications to drive successful development
• Advanced MS Office skills (Excel, Word, PowerPoint) and data analytics skills
• Exemplary attention to detail
• Strong interpersonal and presentation skills, and the proven ability to influence and communicate effectively across both internal and client stakeholders
• Experience working on a team and a desire to work in a fast-moving entrepreneurial environment
• Knowledge of wealth management and private bank business and processes/alternatives are a plus
• Experience managing data integrations is a plus

Benefits

The base salary range for this role is $90,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

THE ROLE:

We are looking for passionate, inspirational, hands-on leaders for Pure’s fast-growing and innovative Cyber Resilience Field Solutions Architect team.  This group is composed of highly motivated technical sales resources whose goal is to develop and lead Everpure’s (formerly Pure Storage) Cyber Resilience business, including providing guidance, enablement, and support of sales opportunities and partnerships across their assigned region.  This leader must be able to discover our client’s and partners’ overall business objectives and articulate how Everpure’s value proposition and technical capabilities align with their goals.  In addition, this unique role requires an individual that is an expert in Cyber Resilience and Cybersecurity technologies, processes, and market leaders.

This person is responsible for ensuring the Everpure account teams are effectively qualifying and positioning Cyber Resilience and Cybersecurity opportunities in their sales area as well as providing enablement internally and externally to our channel partner community.  This position requires the ability to work cross-functionally with a multitude of departments to align initiatives and go-to-market campaigns, in addition to multitasking across different clients and sales opportunities.  

WHAT YOU'LL DO:

• Create field facing solutions content (Technical Walkthroughs, Deep Dives, Qualification Guides, etc.) for specific solutions around Cyber Resilience & Cybersecurity
• Mainstream Cyber Resilience and Cybersecurity knowledge, including enablement projects to better equip the field to have relevant conversations with their customers and prospects
• Webinars/Events presentations including internal and external content with Alliance Partners, Channel Partners, Vendors, etc.
• Participate in customer facing calls, demos, POCs, EBCs, internal strategy/sizing sessions, and other related solution-focused activities
• Solutions Roadmap participation/influence, daily conversations with Solutions Architects and Product Management about field impact, deals, and feedback from the field on existing solutions, etc.
• Stay abreast of advancements in both internal product offerings and external partner offerings as well as our competitors’ offerings
• Daily Slack availability and enablement, leading to customer/opportunity influence
• Partner with Sales & SE Leaders for two-way feedback and communication
• Be a beacon of positivity capable of inspiring and motivating the field to reach higher levels of success and attracting customers to adopt Pure Storage technology
• High degree of cross-functional engagement with other GTM and corporate functions
• Communicate, connect, and align people within the direct team and develop internal relationships across Everpure

WHAT YOU BRING:

• 10+ years of experience in the Information Security field, including hands-on experience designing, implementing, and maintaining comprehensive security architectures and standards
• Previous experience working in the financial services sector highly preferred, but not required
• Strong acumen in the Cybersecurity space including knowledge of the landscape and Pure’s solutions with a focus on the following:
• Deep understanding of industry standard security frameworks such as NIST CSF, NIST 800-53,  MITRE ATT&CK, CIA Triad, etc.
• Familiarity with Governance, Risk, & Compliance models across multiple verticals
• Expert level experience with security technologies and concepts such as SIEM, XDR, SOAR, IAM, DLP, EDR, etc.
• Familiarity/experience with threat modeling, penetration testing, vulnerability management, incident analysis and response, and forensic analysis and investigations
• Understanding of modern cyber threat and vulnerabilities landscape
• Working knowledge of cyber attack chains and potential mitigating factors
• Preferred professional level Information Security certifications such as CISSP, CCSP, CISA, CISM, or CCSK
• Strong understanding of infrastructure (servers, networking, storage, etc.) technologies and their role in a Cyber Resilience strategy
• Experience with Pure Storage is highly desirable, but not required
• Experience with leading data protection platforms such as Rubrik, Commvault, or Veeam is highly desirable, but not required
• Self-motivated individual with an ownership mindset who drives the business to overachieve expectations
• Exceptional level of specialized sales experience with Cybersecurity product solutions at both the technical and executive level
• Excellent oral and written communication skills with an ability to explain complex concepts simply
• Able to articulate and understand the customer strategy and Pure Storage’s solution strategy to a technical level of detail for the Cybersecurity domain and teach systems engineers and account executives these concepts
• Strong technical and tactical problem solving skills and experience with complex engineering designs
• Proficiency with CRM and opportunity management systems, preferably Salesforce.com
• Ability to travel throughout the US, Canada, and other territories as required
• Publications and Social Media presence is a plus

#LI-REMOTE

#LI-JL4

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Westport, CT. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Westport, CT. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

Are you a results-driven leader who thrives on developing high-performing teams and delivering exceptional guest experiences? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most comprehensive compensation and benefits packages in the industry:

• Base salary ranging from $60,000 to $70,000, depending on experience and store assignment
• Annual bonus opportunities with the potential to earn up to $72,540 additional pay, based on performance and company success
• Paid 13-week training program through the Ashley Sales Academy
• Quarterly and annual performance awards
• 401(k) plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision insurance with plans starting at $25 per week
• Employee discounts on Ashley products
• Referral bonuses of up to $1,000 for successful candidate referrals
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

At FDE, we foster a culture of accountability, growth, and recognition. We actively seek employee feedback and invest in meaningful programs to support our team and communities:

• Hope to Dream: Every mattress purchase helps provide beds to children in need
• Give a Day: One paid day annually to volunteer with an approved nonprofit organization
• Corporate Chaplains: Confidential support for personal, family, and wellness matters
• Life Resources: Quarterly wellness events on finance, relationships, and health
• Team Member Relief Fund: Financial support for unexpected life events
• SmartDollar: Free financial education and budgeting platform for employees

Your Role: Sales Manager 

As a Sales Manager, you will be responsible for leading, developing, and managing the performance of the sales team. You will create a culture of accountability and success, focusing on driving KPIs, guest satisfaction, and overall store performance. You will lead by example on the sales floor, ensuring team engagement and alignment with company goals and values. You will have a designated 'Home Store' at one of our CT locations; Milford, Hamden - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales Leadership and Coaching
• Lead and execute FDE’s seven critical sales leadership processes
• Manage team staffing levels to align with traffic and sales volume
• Support the onboarding and development of new team members
• Coach and performance manage associates to achieve sales excellence
• Oversee consistent execution of the Ashley Proven Sales Process
• Guide prospecting and follow-up to build a strong pipeline of customers
• Ensure sales practices meet company compliance and quality standards
• Maintain a consistent presence on the sales floor to coach and support staff (Position to Impact)

Leadership Development
• Apply leadership tools and best practices in daily management
• Attend required training including leadership development and product/vendor sessions
• Mentor future leaders including Assistant Managers, Coaches, and Managers-in-Training

Daily Operations and Motivation
• Lead energizing morning huddles and coaching scrimmages
• Assign team opportunities and participate in guest interactions
• Review and manage staffing-to-traffic ratios and store KPIs

Sales and Performance Metrics
• Achieve store sales budgets based on store tier
• Improve sales KPIs including close rate, sales per guest, and average ticket
• Monitor and drive success across categories such as protection plans, sleep products, and financing
• Track Net Promoter Score (NPS) and Total Piece Exception Rate

Operational Excellence
• Ensure all activities align with the company’s mission, values, and operational standards
• Participate in weekly “Perfect Store Visit” meetings to review store readiness and performance
• Maintain a clean, organized, and guest-ready showroom environment

Schedule Requirements

• Full-time, minimum of 45 hours per week including weekends
• Availability during holiday periods and business-critical dates
• Two scheduled days off per week, with exceptions during peak periods
• Regular, in-person attendance at the assigned store location is required

Qualifications

• High school diploma or GED required; associate or bachelor’s degree preferred
• Previous leadership experience in a fast-paced retail environment
• Strong ability to coach, lead, and drive performance through others
• Effective communicator with strong interpersonal and motivational skills
• Ability to foster teamwork and build strong internal relationships
• Highly organized with the ability to adapt to changing priorities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systems

Job Type

Full-time

Benefits

Health insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount, Paid training program

#ANE2

The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.

Essential Duties and Responsibilities:

• Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards.
• Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Direct and control preparation, and delivery, of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
• Coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning.; contract for, and coordinate, vendors.
• Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred; minimum of 3-5 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Real Estate License required where mandatory by local regulation; CPM or RPA professional designation or candidacy preferred
• Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
• Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
• Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare or draft recommendations for cost/benefit propositions, ROI analysis, and other business proposals
• Strong organizational skills that deliver timely results and influence team productivity
• Ability to comprehend, analyze, and interpret complex documents and problems involving several options; advanced analytical and quantitative skills required
• Fundamental leadership experience or significant collaborative contributions within a high functioning team
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Strategic Sales Team 

We have a team of highly experienced sellers who are targeting Okta’s largest customers.  This segment represents one of the biggest opportunities for growth at Okta.  Each Strategic Account Executive is responsible for maintaining high activity standards; daily prospecting, pipeline growth, prospect qualification, and delivering assigned monthly sales revenue targets. 

The Strategic Area Vice President Opportunity

The Area Vice President of Strategic Sales will define market tactics to meet annual business goals. They will establish and lead a cross-functional team of experienced sales leaders and account executives in growing a productive and sustainable sales pipeline across the complex Eastern territory. This person will help transform and integrate all GTM functions, evolving an already world-class field operation, while achieving significant revenue growth annually. In addition to requisite passion, skills, and experience, the successful candidate will have a measurable track record in building and managing large, high-performing sales organizations. This individual will play a key role in driving a significant share of revenue for Okta. 

What you’ll be doing 

• Attract, recruit, hire, and mentor the Strategic sales leadership team. Manage a team of Strategic front-line leaders and partner closely with other cross-functional teams (SEs, PS, Channel/Alliances team, Legal, Deal Desk etc.).
• Build a results driven culture through leading by example, setting expectations, providing coaching and mentorship and holding teams accountable
• Consistently deliver and overachieve against targets, holding your leadership team accountable for operationally sound delivery and results
• Accurately forecast monthly, quarterly, and annual targets for assigned regions and hold each team member accountable for doing the same
• Establish and manage data and supporting metrics (pipeline coverage, forecasting, ASP, etc.)
• Effectively develop, design, build, and execute all aspects of the (Segment) business plan to predictably and consistently generate quarterly results while holding a long-term perspective of overall results 
• Put into place sales structure, processes, and strategic resource plans that will capture key opportunities in target markets, accounts & prospects, partners or industry verticals throughout the Region 
• Own the pipeline generation strategy and with internal stakeholders to execute against the strategy 
• Maintain market intelligence and develop strategies to maintain Okta’s leadership position
• Exhibit a growth mindset with the ability to outline the long term vision and strategy 
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years’ experience building and running sales teams in a SaaS environment
• Deep understanding of and technical aptitude towards SaaS / Cloud Go-To-Market selling motion

3+ years’ experience as a second line sales leaderPreviously led a $20M+ (minimum) ARR sales organization with 40%+ growth

• Strong technical aptitude with proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Relevant software industry experience in any of the following: IT systems, cloud enterprise or infrastructure management, application development and management, security, business applications and/or analytics
• Ability to navigate the internal selling ecosystem in order to nurture, close, grow and retain customers
• History of consistently meeting/exceeding targets and objectives personally and as a leader
• Proven ability to hire and retain a high performing sales team with humility and confidence
• Excellent leadership and influencing skills with the ability to build strong business partnerships at all levels
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)

#LI- Remote

P12046_3404085

Are you an experienced leader with a passion for building high-performing teams, delivering outstanding guest experiences, and driving sales performance? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture. With strong earning potential, robust benefits, and a culture focused on development and recognition, this is your opportunity to lead with impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the retail industry:

• Base salary ranging from $65,000 to $80,000 based on experience, qualifications, and store assignment
• Annual bonus opportunities with potential to earn up to $89,700 in additional pay, based on performance and company results
• Paid 13-week leadership training program through the Ashley Sales Academy
• Quarterly and annual awards to recognize top performance
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision coverage with plans starting at $25 per week
• Employee discounts on products and services
• Referral bonuses of up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

At FDE, we value a culture of recognition, growth, and support. Our team programs and feedback channels are designed to help our people succeed both personally and professionally:

• Hope to Dream: Helps provide beds to children in need through proceeds from mattress sales
• Give a Day: Paid time off annually to volunteer with a recognized non-profit organization
• Corporate Chaplains: Confidential support for life challenges such as grief, family, and wellness needs
• Life Resources: Quarterly sessions focused on finances, relationships, and health
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: Free financial wellness platform for budgeting, saving, and debt reduction

Your Role: General Sales Manager

The General Sales Manager is responsible for overseeing the full sales operation within their assigned location. This role involves developing and executing sales strategies, managing a high-performing team, and ensuring all sales objectives are achieved. The General Sales Manager leads by example, staying Positioned to Impact (P2I) on the floor, driving results through coaching, planning, and collaboration with other departments. You will have a designated 'Home Store' at one of our Connecticut locations; Milford, Hamden - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales Strategy and Leadership
• Create and execute comprehensive sales strategies to meet revenue and profitability goals
• Analyze sales trends and data to identify areas for improvement and opportunities for growth
• Set and monitor clear performance goals for all sales roles
• Provide regular coaching, direction, and performance feedback to sales managers and team members

FDE’s Sales Leadership Processes
• Manage staffing levels to align with store traffic and turnover
• Oversee onboarding and cultural integration of new team members
• Support development and performance management of all team members
• Ensure consistent execution of the Ashley Proven Sales Process
• Lead prospecting and follow-up efforts to grow the customer base
• Ensure compliance and high standards across all sales activities
• Maintain active presence on the sales floor to coach in real-time (Position to Impact)

Leadership Development
• Apply principles from FDE’s Leadership Toolkit
• Participate in leadership and vendor training, manager meetings, and development sessions
• Mentor future leaders including Sales Managers, Assistant Managers, and Trusted Advisors

Daily Store Operations
• Lead daily huddles and coaching scrimmages to set the tone for the team
• Assign team opportunities and assist with guest interactions
• Guide team members in developing sales techniques and exceeding KPIs

Sales and Business Performance
• Achieve store-specific sales budgets by managing team execution and staffing-to-traffic ratios
• Improve sales performance in areas such as close rate, average sale, and sales per guest
• Track and manage key metrics including protection plan sales, sleep category, net margin, financing applications, and appointment rates
• Monitor and improve Net Promoter Score (NPS) and reduce Total Piece Exception Rate

Showroom and Compliance Standards
• Lead weekly Perfect Store Visit meetings to maintain operational alignment
• Ensure the store remains clean, organized, and guest-ready
• Regularly coach, assist, and manage team performance through active engagement

Schedule Requirements

• Full-time, minimum of 40 hours per week including weekends
• Additional hours may be required during peak periods, holidays, or business needs
• Two scheduled days off per week, excluding holidays or blackout periods
• Regular, in-person attendance at the assigned store is required

Qualifications

• High motivation, strong leadership mindset, and excellent interpersonal skills
• Experience in retail leadership, sales management, or a similar role required
• Ability to drive performance through accountability, coaching, and team development
• Skilled in managing priorities, solving problems, and making data-informed decisions
• Strong communication and organizational abilities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn internal systems

Job Type

Full-time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k) with employer match
• Employee discount

#ANE2

Are you looking for a fulfilling leadership opportunity with top-tier benefits, strong earning potential, and a company that values personal and professional growth? Join us at FDE, one of the largest licensees of Ashley Furniture—where your success is recognized, supported, and rewarded. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC proudly represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the retail furniture industry:

• Commission-based earnings ranging from $60,000 to $110,000 annually, based on performance
• Annual bonus structure tied to individual and company success
• Weekly bonus opportunities through Presidents and Premier Programs
• Paid 13-week training through the Ashley Sales Academy
• All-expense-paid incentive trips and performance awards
• 401(k) plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision insurance starting at $25 per week
• Employee discounts on home furnishings and services
• Referral bonuses up to $1,000 for successful candidate referrals
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

FDE fosters a culture of support, recognition, and growth. We value feedback and provide resources to help our team members thrive. Our Ashley Cares initiatives reflect our commitment to employees, customers, and the communities we serve:

• Hope to Dream: Each mattress purchase helps provide beds to children in need
• Give a Day: One paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal, family, and wellness needs
• Life Resources: Quarterly programs focused on health, financial literacy, and relationships
• Team Member Relief Fund: Emergency financial assistance for qualifying life events
• SmartDollar: Free financial wellness platform to assist with budgeting and debt reduction

Your Role: Regional Assistant Selling Manager

The Assistant Selling Manager plays a key role in leading and developing the sales team. You will be responsible for creating a productive, guest-focused environment while actively engaging on the sales floor and supporting the store’s daily operations. You will help drive sales performance, ensure service standards are met, and assist with coaching and team development. You will have a designated 'Home Store' at one of our Connecticut locations; Milford, Hamden - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales and Team Leadership
• Support sales of merchandise, accessories, and protection plans
• Achieve or exceed individual and store-wide sales targets
• Actively engage with guests and guide team members during the sales process
• Maintain visibility on the sales floor (Position to Impact) to assist both customers and staff
• Build team confidence by mentoring and leading by example

Operations and Management Support
• Assist with recruiting, onboarding, and training new team members
• Support sales leadership in scheduling, performance coaching, and goal setting
• Oversee opening and closing procedures and maintain store readiness
• Authorize price adjustments, returns, and cancellations in the absence of store leadership
• Ensure compliance with company policies, procedures, and service expectations

Onboarding and Culture
• Serve as a role model for professionalism and high performance during new hire training
• Promote company values and reinforce service excellence standards

Performance Goals and Expectations

You will be evaluated based on team performance, sales goals, customer satisfaction, and operational efficiency. Leadership presence, team collaboration, and floor engagement are key success factors in this role.

Schedule Requirements

• Full-time, minimum of 40 hours per week, including Saturdays and Sundays
• Availability for peak retail periods, holidays, and coverage needs
• Scheduled two days off per week, excluding holidays and blackout periods
• Regular, in-person attendance is required at the assigned store location

Qualifications

• Highly motivated with strong interpersonal and leadership skills
• Experience in retail sales or management preferred
• Positive attitude, strong communication, and a commitment to delivering results
• Ability to coach and develop team members in a performance-driven environment

Job Type

Full-time

Benefits

Health insurance, Dental insurance. Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount

#ANE1

Senior Manager – Delivery Management 

This Role is a Hybrid position to start and looking to have someone in the office 3 days a week for the first few months. Then will move to remote work. 
Responsibilities
• Guide a team of architects and project managers, providing support and professional development opportunities
• Develop and nurture strong relationships with clients, serving as the primary point of contact for key accounts
• Oversee the design of scalable, secure, and high-performance applications using Azure services
• Develop account plans for key clients, outlining objectives, strategies, and action plans to achieve client success and maximize retention
• Advocate for clients internally, ensuring their needs and concerns are addressed effectively by cross-functional teams such as sales, operations, and support
• Monitor client satisfaction levels through regular feedback surveys, reviews, and meetings.
• Provide strategic guidance and consulting to clients, leveraging industry expertise and best practices to help them achieve their business objectives
• Identify opportunities for process improvements, innovation, and optimization
• Collaborate closely with cross-functional teams such as sales, marketing, operations, and product development to ensure alignment on client needs, priorities, and strategies

Requirements
• Bachelor's degree in business administration, marketing, communications, or a related field. An advanced degree (e.g., MBA) is preferred but not required
• 7-10 years of experience in client success, account management, or a related role within a professional services environment
• Strong understanding of Azure services and the ability to oversee the design of scalable, secure, and high-performance applications
• Proven ability to lead and mentor a team, fostering a culture of excellence, teamwork, and continuous improvement
• Demonstrated ability to develop and nurture strong client relationships, understand client needs, and advocate for clients internally
• Ability to develop account plans, identify opportunities for process improvements, and provide strategic guidance to clients
• Strong collaboration skills, with the ability to work closely with cross-functional teams to ensure alignment on client needs and strategies

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas

This Job Posting will expire on May 18th, 2026.

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction. 

What you will do:

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business. 
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to created win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for: 

• Bachelor’s degree or equivalent combination of education and job experience preferred
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• Experience selling that can be used across multiple products. You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs (Salesforce preferred)
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math

Preferred Skills:

• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

• Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

EverPass Media is redefining the role of TVs in businesses by blending exclusive top-tier sports and entertainment with unmatched marketing innovation. With a focus on premium content like NFL Sunday Ticket, smart promotions, and seamless partnerships, we offer a cloud-based platform that combines ease of use with advanced functionality and reliability. We're empowering business owners to control their content like never before, ensuring their screens are more than just TVs - they're key to engaging, entertaining, and understanding their customers to help drive business results. We are poised to leverage our strong leadership, innovative technology, and strategic partnerships to become the go-to destination for on-premises entertainment and marketing.

Role Overview: 
We’re looking for a remote Customer Support Specialist who thrives in a fast-paced, customer-first environment and has a passion for technology, streaming, and sports.
This role is ideal for someone who is detail-oriented, resourceful, and excited about supporting customers using cutting-edge digital signage and streaming platforms. Flexibility and availability on weekends, evenings, and holidays are essential to provide real-time support during high-impact events.
 
Key Responsibilities: 
•    Respond to inbound customer support tickets, guiding issues from initial contact through to resolution
•    Troubleshoot a variety of customer concerns, including device installation, streaming and connectivity issues, and registration for streaming events - ensuring a high level of customer satisfaction throughout
•    Collaborate with Engineering and Product teams to support continuous improvement of our streaming platform
•    Serve as a liaison with outsourced support partners, assisting in escalated conflict resolution and ensuring consistent service quality

Qualifications:
•    Bachelor’s degree preferred
•    Minimum of 2 years of experience in customer service, technical support, or operations
•    Basic understanding of network connectivity, with a strong interest in sports and entertainment
•    Self-motivated and able to work independently in a fast-paced environment
•    Exceptional attention to detail and strong problem-solving skills
•    Clear, patient, and professional communication skills
•    Availability 7 days a week, including weekend and evenings, based on live event schedule 
•    Fluent in spoken and written English, Spanish a plus 
•    Reliable high-speed internet connection capable of streaming up to 4K on multiple devices simultaneously

Location: Remote

Expected Compensation: The anticipated base hourly wage range for a new hire into this position is $20 - $25/hour. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.

About Us:
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.
 
Benefits and Perks: 
•    Competitive Compensation 
•    Medical, dental, vision, life, and long-term and short-term disability insurance
•    Professional Development Programs
•    Access to senior management and mentoring opportunities
•    Employee Recognition Program
•    Paid Parental Leave
•    Mental Health and Recharge Days 
•    401k Match
•    Pre-tax Transportation
•    Employee Assistance Program
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours
 
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.

Position Summary: 

Grayscale is seeking a Summer Intern to support the Distribution team, reporting to the Head of Client Service. This role will contribute across Institutional Sales, Client Service, and broader distribution strategy, with a focus on improving how the team operates, engages clients, and uses data to drive commercial outcomes. The intern will work across systems, reporting, and client preparation to help scale a high-performing distribution platform.

Responsibilities: 

• Support sales enablement and distribution infrastructure by improving CRM data quality, pipeline visibility, and overall usability of client information. 
• Assist in building and enhancing reporting across distribution, including sales activity, pipeline tracking, and client engagement metrics. 
• Analyze data to surface trends and insights that inform client coverage and sales strategy. 
• Partner with Institutional Sales and Client Service teams to support client preparation, including research, briefing materials, and meeting support. 
• Contribute to the development of internal and external materials, including presentations and client-facing content. 
• Support ongoing improvements to Salesforce and related systems, including reporting, data integrity, and user workflows. 
• Assist with broader distribution initiatives and projects as needed.  

Prior Experience/Requirements: 

• Currently enrolled undergraduate (rising junior or senior preferred).
• Strong attention to detail and willingness to work with data and systems.
• Clear written and verbal communication skills. 
• Familiarity with Excel and PowerPoint; interest in learning CRM tools (e.g., Salesforce). 
• Ability to stay organized and manage multiple tasks in a fast-paced environment. 
• Interest in financial markets, asset management, or client-facing business functions. 

We’re looking for a data-driven Marketing Analyst to help optimize growth across acquisition, engagement, and retention efforts. This role will focus on turning data into actionable insights that improve marketing performance and drive customer growth. In addition to core marketing analytics, this role will also support broader business insights, and analytics around unauthorized streaming behavior to inform strategy and messaging. 

EverPass Media operates a hybrid work model. Candidates should be located within a commutable distance to our hubs in Greenwich, CT, Denver, CO, or Chicago, IL, with the expectation of regular in-office presence.

Key Responsibilities 

Marketing Analytics & Performance 

• Analyze performance across paid media, lifecycle marketing, partnerships, and outbound channels
• Build and maintain dashboards to track marketing funnel performance and key KPIs  
• Identify trends and opportunities to improve conversion, efficiency, and ROI  
• Partner with marketing teams to optimize paid and owned channels, including campaign structure, targeting, and performance drivers  
• Conduct segmentation, cohort analysis, and LTV/CAC modeling  
• Support A/B testing and experimentation initiatives  

Customer & Market Insights 

• Develop insights on customer behavior, preferences, and purchasing drivers  
• Support audience segmentation and targeting strategies  
• Analyze market trends to inform positioning, pricing, and go-to-market strategies  

 Piracy & Content Protection Support 

• Analyze piracy trends, including illegal streaming behaviors and market-level patterns  
• Support identification of high-risk geographies, segments, and business types  
• Collaborate with internal partners to track impact of anti-piracy initiatives  
• Help quantify revenue impact of piracy and measure effectiveness of mitigation efforts  
• Build reporting frameworks that connect piracy insights to marketing strategy (e.g., conversion of illicit users to legitimate customers) 

 Cross-Functional Collaboration 

• Partner with Sales, Product, and Piracy teams to align on growth opportunities  
• Present insights and recommendations to stakeholders in a clear, actionable way  
• Support strategic initiatives across marketing and go-to-market planning  

 Qualifications 

• 5+ years of experience in marketing analytics, growth analytics, or a similar role  
• Basic knowledge of paid media channels (e.g., Google Ads, Meta, programmatic) and key performance drivers such as CPC, CPA, ROAS, and conversion rates 
• Strong proficiency in SQL and data visualization tools (e.g., Tableau, Looker, Power BI)  
• Experience analyzing marketing funnels, attribution, and campaign performance  
• Experience in media, sports, streaming, or subscription-based businesses  
• Exposure to managing or directly optimizing paid media campaigns is a plus 
• Familiarity with market research or behavioral analytics  
• Experience with Python 
• Ability to translate data into actionable business insights  
• Strong communication and storytelling skills  

Expected Compensation: The anticipated base hourly wage range for a new hire into this position is $100,000 - $120,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements. 

About Us: 
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024. 
  
Benefits and Perks:  
•    Competitive Compensation  
•    Medical, dental, vision, life, and long-term and short-term disability insurance 
•    Professional Development Programs 
•    Access to senior management and mentoring opportunities 
•    Employee Recognition Program 
•    Paid Parental Leave 
•    Mental Health and Recharge Days  
•    401k Match 
•    Pre-tax Transportation 
•    Employee Assistance Program 
•    In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours 
  
This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives EverPass forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application. 

EverPass is an equal opportunity workplace and an affirmative-action employer. We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work. 

Field Support Specialist (On-Call)

Support daily operations. Step in when needed. Keep the office running.

SPS Global is seeking a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in Connecticut and White Plains. This is a floating position designed to support business continuity when regular staff are out of the office or when additional project coverage is needed. The role is ideal for a dependable, service-driven professional who can quickly adapt to different environments and maintain high service standards.

You will provide coverage when regular staff are out and support special projects as needed. The position is based out of a designated home office and may require short-notice deployment to nearby client sites.

What You’ll Do:

This role focuses on office services support, service delivery, and operational continuity.

• Mail & Shipping Operations
  • Oversee incoming and outgoing mail and packages
  • Log and track deliveries using chain-of-custody systems
  • Distribute mail and notify employees of deliveries
  • Process shipping requests and verify packing documentation
• Office & Facilities Support
  • Assist with supply ordering and stocking common areas
  • Support light facilities tasks and service requests
  • Monitor and support copy/print equipment
  • Assist with office moves and workspace transitions
  • Set up and break down conference rooms as needed
• Reception & Client Support
  • Provide front desk or concierge coverage as needed
  • Answer and direct calls professionally
  • Deliver consistent, high-level customer service to employees and visitors

What You Bring:

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Working knowledge of MS Office and office technology
• Understanding of shipping and receiving procedures
• Ability to work independently with minimal supervision
• Flexible schedule with the ability to travel between client sites

What We’re Looking For:

Required

• High School Diploma or equivalent
• 6+ months of prior work experience preferred
• Strong organizational, time management, and problem-solving skills
• Excellent written and verbal communication
• Ability to learn and navigate computer-based systems
• Professional demeanor with a customer-service mindset
• Ability to work assigned hours and follow established policies

Preferred

• Experience in mailroom, office services, reception, or facilities support
• Familiarity with shipping/receiving processes and office equipment

Physical Requirements

• Role requires regular walking, standing, bending, kneeling, and sitting for extended periods
• Ability to lift or move 40 lbs. frequently
• Ability to move packages via wheeled cart (up to 60 lbs. capacity)
• Manual dexterity to operate phones, copiers, and related office equipment

Travel: None or negligible

Other Duties:
This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Legal Auditor position.

This position offers a flexible remote working arrangement and can be located in any state in which we have an office.  We will consider candidates for both full-time and part-time positions.

The Position

Wilson Elser is currently seeking a Legal Auditor to join a national team supporting Quality Assurance and Client Audit Services.  In this role, you will review active files to capture key data points and address issues related to file handling. This position would be ideal for an experienced litigator who wants to phase out of an active practice.

Key Responsibilities:

• Review files on our cloud based document management and time entry systems  
• Ability to capture date accurately
• Ability to evaluate file handling, identifying both exceptional efforts and opportunities for improvement
• Clear concise writing skills
• Engage in calibration exercises

Qualifications

• J.D. from an accredited law school
• 5+ years of litigation experience
• Insurance defense preferred but not required
• Auditing experience at an insurance carrier is a plus
• Current license not required (but license must have been in good standing at the time license lapsed)
• Self-starter with acute attention to detail is required
• Comfortable working both independently and collaboratively
• Strong analytical and communication skills both oral and written
• Ability to exercise professionalism, integrity, and discretion with confidential and sensitive information is required
• Experience with Electronically Stored Information and document management systems, including computer-assisted review technologies, is a plus

NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health.

Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Enterprise Architect, SAP IS-U to work onsite (5 days a week) in Boston, MA or Orange, CT with our global client. 

Overview:

We are seeking an experience Architecture Manager to lead the design, integration, and governance of end-to-end SAP landscapes aligned to business objectives and enterprise architecture standards. This role partners with business and IT stakeholders to translate requirements into scalable, secure, and high-performance SAP solutions across utilities processes (e.g., Meter-to-Cash, Billing, Device Management, FICA), and steers modernization initiatives including migrations to S/4HANA and adoption of SAP BTP.

Responsibilities:

• Owns the SAP solution architecture across IS-U, Billing, Device Management, Energy Data Management (EDM), AMI, and FI-CA; defines standards, patterns, and blueprints to ensure consistency and quality.
• Designs end-to-end SAP landscapes for on-premises, cloud, and hybrid environments; leads modernization to S/4HANA and leverage SAP BTP services for integration and extensibility.
• Provides technical leadership across projects, upgrades, migrations, and integrations; ensures performance, reliability, and security across the SAP estate.
• Conducts architecture assessments, roadmaps, and reviews; identifies technical debt and opportunities to optimize cost, performance, and resilience.
• Evaluates emerging SAP technologies, tools, and vendor offerings; contributes to TCO analyses, RFPs, and proof-of-concepts, as needed.
• Collaborates with enterprise architects, application owners, PMO, and vendors to align solutions to business capabilities, value streams, and governance.
• Establishes and enforces architecture governance including reference architectures, design standards, and solution scorecards; ensure compliance with regulatory and SOX controls.
• Integrates SAP solutions with enterprise and third-party systems (e.g., CX/Service Cloud), Customer facing websites, mobile apps and etc; define APIs and interfaces (IDoc/ALE, OData, RFC) following best practices.
• Mentors internal and external architects and engineers; promotes continuous improvement and knowledge sharing across agile teams. Translates business requirements into technical specifications and oversee successful solution delivery in partnership with IT teams and vendors.
• Performs system architecture assessments, performance reviews, and troubleshooting to resolve complex issues and maintain optimal performance.
• Ensures all solutions adhere to industry standards, regulatory requirements, and SAP best practices across implementations.

Requirements:

• 10+ years of SAP experience.
• Relevant experience includes a deep expertise in utilities processes and IS-U modules (Device Management, Billing, FI-CA, IDEX).
• Hands-on experience with SAP S/4HANA (at least one full-cycle implementation), BW/4HANA, SAP BTP, Fiori, and ABAP, Data Lake, Could Technologies, CX & Customer facing integrations.
• Proficiency with integration platforms and tools (SAP CPI/Integration Suite, PI/PO), and core integration technologies (IDoc/ALE, OData, RFC).
• Strong understanding of enterprise architecture concepts, solution governance, and architecture documentation/road mapping.
• Knowledge of SAP Basis, security, and system administration; familiarity with SOX and relevant regulatory requirements. Experience optimizing performance, conducting assessments, and troubleshooting complex SAP landscapes in large enterprises. Strong understanding of enterprise architecture frameworks.
• Extensive experience in design, implementation and support of SAP solution within large organization.
• Strong domain knowledge and good understanding on Meter-to-Cash processes, SAP IS-U, Service Cloud and other Customer experience (CX) products.
• Excellent leadership, communication, and stakeholder management skills; ability to work across business and IT teams.

Why NTT DATA?   

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities.

NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.

About the Opportunity

Our client is one of the largest licensees of a globally recognised furniture brand — the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. Named one of the Best Places to Work in Furniture for 2025 by Furniture Today, this is a business built on culture, recognition, and genuine investment in its people.

They are seeking an experienced General Sales Manager to lead operations at one of their Connecticut showroom locations with flexibility across sites as the business requires.

Compensation & Benefits

One of the most competitive packages in retail:

• Base salary: $65,000 – $80,000 depending on experience and store assignment
• Annual bonus potential: up to $89,700 in additional earnings based on performance
• Paid 13-week leadership training programme
• Quarterly and annual performance awards
• 401(k) with company match
• Paid time off, holiday pay, and a paid birthday day off
• Medical, dental, and vision coverage from $25/week
• Employee product discounts
• Referral bonuses up to $1,000

Culture & Team Programmes

The business invests meaningfully in its people through:

• Paid volunteer day annually with a recognised non-profit
• Confidential support for personal, family, and wellbeing challenges
• Quarterly sessions focused on finances, health, and relationships
• Financial assistance fund for unexpected life events
• Free financial wellness platform — budgeting, saving, and debt reduction

The Role

The General Sales Manager owns the full sales operation at their assigned location. You will develop and execute sales strategies, lead a high-performing team, and ensure all targets are met. This is a hands-on leadership role — you will be present on the floor, coaching in real time, and setting the standard every day.

Sales Strategy & Leadership

• Build and execute strategies to hit revenue and profitability goals
• Analyse trends, identify growth opportunities, and set clear performance targets
• Coach sales managers and team members with regular, structured feedback

People & Operations

• Manage staffing levels aligned to store traffic and turnover
• Oversee onboarding and cultural integration of new hires
• Support performance management and development across the full team
• Lead daily huddles, coaching sessions, and weekly operational meetings

Business Performance

• Deliver against store-specific sales budgets
• Track and improve close rate, average sale, protection plan attach, sleep category, financing applications, NPS, and net margin
• Maintain showroom standards — clean, organised, and guest-ready at all times

Leadership Development

• Mentor Sales Managers, Assistant Managers, and Trusted Advisors
• Participate in leadership training, vendor sessions, and development programmes
• Apply structured leadership frameworks and toolkits consistently across the team

Schedule

Full-time, minimum 40 hours per week including weekends. Regular in-person presence at the assigned Connecticut location is required.

Qualifications

• Proven experience in retail leadership, sales management, or a comparable role
• Strong track record driving performance through accountability, coaching, and team development
• Data-informed decision-maker with the ability to manage competing priorities
• Excellent communication, interpersonal, and organisational skills
• Proficiency in Microsoft Office; comfortable learning new systems

THE PROCESS — Exclusively Managed by zero

This search is being conducted exclusively by zero. Every candidate is guided through the process personally — you will have direct support at each stage. Our average time from application to offer is 10 days.

1. AI Telephone Interview

Your first step is a brief AI-powered telephone interview. This gives you the chance to share your background and experience on your own schedule, with no waiting around for diary coordination.

2. Client Introduction & Preparation

If we progress your application, we will introduce you to the opportunity in full: the client, the culture, the expectations, and what success looks like in this role. We will prepare you thoroughly before any client-facing step.

3. Face-to-Face Interview

We will schedule and coordinate your interview directly with the hiring manager. You will go in fully briefed and confident.

4. Offer

The Hook: Why this role matters now

Step into a critical leadership role to scale our global operational infrastructure. As the Global Director of Business Operations, you won't just oversee existing processes; you will completely own the operational rigor, efficiency, and scalability of our business across all international jurisdictions. You will be the architect of change, aligning our people, processes, and technology globally to drive our category-defining mission forward.

The Mission: What you will achieve in the first 6 months

In your first six months, you will take accountability for directing high-impact global strategic initiatives, coordinating critical planning and process implementations across all operating regions. You will own the definition and creation of global reporting and analysis for both internal stakeholders and external customers. Moving beyond basic management, you will drive operational excellence by cultivating a deep understanding of our processes and implementing aggressive enhancements and standardizations through automation.

Furthermore, you will be completely responsible for establishing and monitoring our global compliance controls to mitigate regulatory risks (including international data privacy standards). You will also proactively partner with IT to direct our technology and infrastructure strategy across all lines of business, including taking ownership of our global Business Continuity Planning (BCP) and Disaster Recovery initiatives. Ultimately, you will develop the scalability and growth goals that ensure our organization thrives over time.

The Toolkit: 

• Extensive experience leading, architecting, and facilitating multi-national or global enterprise-level projects.
• You must have a proven understanding and hands-on experience applying global compliance frameworks (e.g., GDPR) directly to business operations.
• You must possess a relentless ability to drive results, aggressively manage conflicting priorities, and consistently meet strict deadlines.
• Experience navigating rapid organizational growth and managing large-scale technological change across international business lines.

The Culture: How we work

We move fast, operate with zero ego, and embrace a bias to action. We are guided strongly by our four core values: transparency, excellence, grit, and humility. You will lead organizational change globally, requiring you to collaborate seamlessly with worldwide business partners to identify, scope, and prioritize key initiatives. We operate with a globally dispersed team; while our headquarters are in San Francisco, we maintain offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London, supporting a distributed and highly collaborative working style.