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With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Role:
We’re looking for an accomplished and visionary Vice President, FP&A to lead, scale, and transform our global FP&A function. Reporting to the CFO, this leadership role requires a strategic partner to the CFO, executive team, and the extended leadership team, driving the overall financial strategy and performance management framework for OpenTable. This role requires exceptional executive presence, deep financial expertise, and a proven track record of leading high-performing teams.
In this role, you will:
Please apply if you have:
Benefits and Perks
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. For this role based in our Norwalk, CT office, the base salary range is $260,000 to $280,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Role:
We’re looking for an accomplished and visionary Vice President, FP&A to lead, scale, and transform our global FP&A function. Reporting to the CFO, this leadership role requires a strategic partner to the CFO, executive team, and the extended leadership team, driving the overall financial strategy and performance management framework for OpenTable. This role requires exceptional executive presence, deep financial expertise, and a proven track record of leading high-performing teams.
In this role, you will:
Please apply if you have:
Benefits and Perks
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. For this role based in our New York City office, the base salary range is $260,000 to $280,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus, equity grant; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Join our dynamic team as a CX Data Analyst and play a pivotal role in transforming customer experience through data-driven insights. In this role, you will harness the power of data analytics to uncover trends, predict customer behavior, and shape strategies that enhance customer satisfaction and loyalty. Your work will directly impact our mission to deliver exceptional service, making every customer interaction meaningful.
Job Responsibilities:
Serve as the primary contact for the Support organization for any data-related inquiries, providing timely, actionable insights to drive decision-making and improve customer service outcomes
Utilize a suite of tools including Salesforce, Zendesk, Snowflake, Superset, and Level AI to analyze customer interactions and behaviors, translating complex data sets into understandable and actionable strategies
Work cross-functionally with the data analytics team, ensuring a cohesive approach to data collection, analysis, and reporting that meets the diverse needs of stakeholders throughout the organization
Develop and maintain comprehensive dashboards and reports integrating data across platforms, providing a 360-degree view of customer experiences and support interactions
Spearhead projects to forecast customer behaviors and trends, leveraging predictive analytics to inform proactive support strategies and enhance customer satisfaction
Other duties as required
About You:
Passionate about using data to drive improvements in customer experience
Skilled in analyzing complex datasets with tools like Salesforce, Zendesk, Snowflake, Superset, and Level AI
Excellent at communicating complex data insights in a clear, actionable manner
A collaborative team player who excels at working across departments
Constantly seeking new ways to leverage data for better decision-making
Detail-oriented, with a knack for managing multiple projects efficiently
Adaptable, thriving in fast-paced environments and quickly responding to changing needs
Qualifications:
2-3 years of experience in data analysis, market research, or a related field
Bachelor's Degree in Data Analytics or related field preferred or equivalent education and experience
Proficiency in utilizing BI tools like Snowflake and Preset for data analysis
Proficient in SQL, Salesforce, Excel and G-Suite (Slides, Sheets, Docs)
Experience translating data into actionable insights
Strong analytical problem-solving skills
Excellent communication skills, both written and verbal, ability to build out effective presentations and share insights
Embrace a proactive and adaptable approach, willing to take risks, explore innovative methods, and learn from failures
Display curiosity, demonstrating a strong desire to learn and contribute value to all aspects of the OpenTable business
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Christmas Bonus - 30 days
20 days of paid time off a year
25% vacation premium
Private health, dental, and life insurance
Monthly social events and happy hours
***The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office three days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-Hybrid
Ready to apply?
Apply to OpenTable
Share this job
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Role Overview
We’re looking for a Customer Experience (CX) Manager to lead a multidisciplinary CX team focused on improving customer journeys, operational performance, and automation across our global Support organization. This position directly manages QA and Support Analytics teams.
Key Responsibilities
Lead and Develop a High-Performing CX Team
Provide clear direction, coaching, and career development for the WFM, data, CX supervision, and automation functions.
Set goals, run effective 1:1s, and build a culture of accountability, feedback, and continuous improvement.
Own CX Strategy and Roadmap for Support
Translate customer feedback, QA outcomes, and operational KPIs (e.g., CSAT, NPS, FCR, containment/automation, quality scores) into a clear CX roadmap.
Prioritize initiatives that improve both customer experience and efficiency across channels and regions.
Drive Insights, Analytics, and Workforce Planning
Oversee the CX Data Analyst and Workforce Planning Analyst Sr. in building forecasts, dashboards, and analyses that inform staffing, channel strategy, and experience improvements.
Use Snowflake, SQL, and Tableau-powered reporting to understand demand, contact drivers, automation performance, and agent experience, and to recommend concrete actions.
Lead Automation and AI Optimization
Partner with the Automation Analyst to evaluate and improve automation performance (e.g., bots, deflection, self-service, AI tools).
Define success metrics and measurement plans for new automation, ensuring they reduce effort without degrading CX.
Establish feedback loops with QA, frontline teams, and stakeholders so automation changes are tested, monitored, and iterated.
Partner with Operations and QA to Lift Frontline Experience
Work closely with the CX Sr. Supervisor and QA/Training/Upskilling teams to ensure processes, coaching, and quality programs align to CX goals.
Connect QA insights and Level AI (or similar tools) outputs to coaching, training, and process improvements.
Manage Stakeholders and Cross-Functional Alignment
Act as the primary CX point of contact for Support leadership and partners such as WFM, Support Intelligence, RevOps/Salesforce admins, Product, GTM, and Content/Knowledge teams.
Build trust and alignment through clear storytelling, data-driven recommendations, and follow-through on action items.
Represent the voice of the customer and the voice of the agent in cross-functional forums and projects.
Required Skills & Experience
Experience: 5+ years in Customer Experience, Customer Support, Operations, or a closely related field.
Leadership: 2+ years of direct people management experience, leading analysts and/or operational leaders.
Strategy: Demonstrated experience leading CX or support initiatives that improved KPIs such as CSAT, NPS, FCR, automation/containment, or QA scores.
Technical Skills: Proficiency in SQL; hands-on experience with Snowflake; experience building or consuming dashboards in Tableau.
Metrics: Solid understanding of support and CX metrics (CSAT, NPS, FCR, containment/deflection, QA/quality scores, AHT, adherence, staffing KPIs, etc.).
Communication: Excellent written and verbal communication skills; able to translate complex analysis into clear narratives.
Nice to Have:
Experience with Salesforce Service Cloud.
Experience with AI-driven QA or automation tools (e.g., Level AI).
Background in designing CX/QA frameworks or VOC programs.
Experience in SaaS, marketplace, or hospitality environments.
Location & Working Model
This role is based in our Mexico City office.
Hybrid model: 3 days per week in‑office (specific days aligned with team/department guidelines).
You will collaborate regularly with global partners across time zones (US, UK, and other regions), so some flexibility in working hours may be required for key meetings.
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Christmas Bonus - 30 days
20 days of paid time off a year
25% vacation premium
Private health, dental, and life insurance
Monthly social events and happy hours
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
Ready to apply?
Apply to OpenTable
Share this job
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The opportunity
As a Senior Product Designer, you’ll get to:
Your skills and experience
You enjoy solving complex design challenges and have strong visual and interaction design skills. You have an exceptional portfolio that showcases a breadth of product design work. You also have:
**When applying, please include a link to your online portfolio and password. We are reviewing portfolios thoroughly as part of the initial process and we appreciate the opportunity to learn more about you and your work. Thank you!
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $134,000 - $178,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The opportunity
As a Senior Product Designer, you’ll get to:
Be embedded on our Diner Engagement team & work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s customer experience.
This Senior Product Designer will build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business.
This individual will collaborate with other designers whilst navigating the full range of a product designer’s work—from research to high-fidelity designs. On some days you’ll be sketching ideas and launching experiments as A/B tests, and on others, conducting a customer interview or running a team workshop.
Learn more about how we work at opentable.design
Please apply if:
You put people at the center of everything you do—you’re equally motivated by crafting impactful product design strategies and experiences for users as well collaborating across teams and working together to solve problems.
You also:
**When applying, please include a link to your online portfolio and password. We are reviewing portfolios thoroughly as part of the initial process and we appreciate the opportunity to learn more about you and your work. Thank you!
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $134,000 - $178,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Opportunity
The Diner Core Reservation team builds and operates the systems that power the reservation lifecycle for the core diner experience – from slot lock and booking through change, cancel, confirm, and downstream event publication. These systems sit at the center of a critical set of diner, restaurant and partner flows, serving OpenTable web and mobile clients as well as partner integrations, and they operate multi-region with strict expectations around correctness, latency, and reliability.
We’re looking for a Senior Engineer who can design and deliver changes in a complex reservation domain, raise the bar on software quality, and help the team move quickly without compromising reliability. The team works across a mix of C#/.NET and Java services and supporting systems, and the role requires comfort navigating both ecosystems. Other technologies you’ll work with include Redis, relational databases such as Postgres or SQL Server, in-memory and distributed caches, RESTful APIs, and Kafka-based event-driven architectures (EDA).
What You'll Do
You’ll be a hands-on backend engineer: writing code, contributing to design docs, reviewing changes thoughtfully, and owning work from design through rollout, observability, and iteration.
Code craft and Architecture
Team Contribution
What We're Looking For
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $140,000 - $155,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Share this job
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Role
Reporting to the Manager, Revenue Strategy and Operations, this position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics in North America. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, operations, finance, engineering, and data analytics to support the design, implementation and continued optimization of multiple business needs. This includes delivering data-driven insights to internal partners to inform short and long term strategy and action plans. The ideal candidate will be able to recognize and understand the relationship between clean data, clear & efficient processes, and reporting.
The Sr. Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services and Marketing organization, the ability to learn quickly, and to be able to work in ambiguity. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations and owning stakeholder relationships. Experience with Salesforce, SQL queries, BI tools (Preset, Tableau, Power BI, Looker) and a finance, analytics or strategy background highly preferred.
Responsibilities
Skills
Benefits and Perks
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $84,000-$95,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-LR1
Ready to apply?
Apply to OpenTable
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Responsibilities:
Our Ideal Candidate Will Have:
Benefits:
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $130,000-$160,000 CAD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Account Manager CQ drives engagement, increases reservation availability and decreases churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars and other methods to convey ideas, perform training and resolve open issues.
It is our mission to look after each valuable customer, and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving adoption in the process. Churn is reduced by working with and demonstrating the value of our products and services to restaurants. Are you in the business of building and managing relationships? Are you satisfied by keeping an organized schedule and answering the needs of others? Then you will love this role and the OpenTable culture!
Note: This position requires full professional fluency in both French and English.
Key Responsibilities
You will lead the overall management of our most valuable business segmentation of customers
You will resolve customer cases and tasks daily
You will share data with restaurants to change behavior and drive adoption
You will enthusiastically work closely with customers to drive engagement on the OpenTable platform and increase reservation availability
Respond to restaurant partner concerns from our Customer Support and field teams
Perform presentations and training remotely to restaurant customers
You will encourage customers to think differently about their business in ways that will help both parties achieve success
You will consistently meet and exceed regular team and individual goals
You will contribute to an overall reduction in customer churn
Please apply if:
Account management experience
Proven record of consultative selling and/or account management
Deep knowledge of restaurant operations
Self-motivated with tried ability to perform well under pressure and against bold goals and deadlines
Skilled at presenting new points of view to customers that reframe and challenge the way they view their business
Aptitude for capturing and using data to advise and persuade others to make business decisions
Excellent communication, listening, influencing and training skills
High-reaching, tenacious and results driven
Validated ability to work across many departments to take on problems and achieve results.
Excellent organization, documentation and time management skills
Shown success working in an unstructured and entrepreneurial environment
Experience using Salesforce of equivalent CRM solution is a plus
Bilingual - English and French
Bachelors degree and/or equivalent preferred
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $60,000 - $70,000USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
#LI-Remote
Ready to apply?
Apply to OpenTable
Share this job
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
OpenTable’s is looking for a Senior Product Marketing Manager to drive innovation and growth for the most powerful platform in the restaurant industry. In this role, you will own a portfolio of our restaurant products, owning the business strategy and influencing the product roadmap. You will report into the Director of Product Marketing, and help drive overall product marketing excellence and growth as a team leader. You will work closely with our product, B2B marketing, sales and broader marketing teams to help grow our restaurant network and drive deeper engagement of our existing restaurant customer base.
We are looking for an experienced product marketer to deepen and scale OpenTable’s ability to solve for short term and long term restaurant needs, while delivering continued excellence in our market research, positioning and go-to-market strategies. This is a strategic role, with an opportunity to drive and influence a number of high-impact, cross-company initiatives with a high degree of ownership. You will be working in a highly collaborative, fast-paced environment on product planning, positioning, go-to-market and growth.
In this role, you will:
Drive business strategy for a portfolio of our restaurant offerings, helping to prioritize innovation that will drive the greatest impact for restaurants around the globe
Procure and synthesize marketing intelligence and customer insights, serving as a leading expert on our customers, competition and the broader restaurant technology landscape. Deliver high-quality readouts and recommendations to influence the product roadmap
Own the positioning and messaging for a high value portfolio of OpenTable’s restaurant products, inspiring and leading broader marketing and communications teams to bring the narratives to life
Develop and lead go-to-market strategy for major company initiatives
Build positive relationships with collaborators across the company
Accountable for product domain adoption and revenue growth
Please apply if:
5-7 years relevant work experience in Product Marketing within a B2B context. Open to management consulting, with experience oriented towards marketing and/or B2B SaaS technology
BA/BS degree required. MBA is a plus
2-3 years experience in effective people management
Track record collaborating with and influencing product organizations
Extensive experience in market research and deriving strategic recommendations that drive product and business growth
Bold, entrepreneurial spirit who can build programs from scratch with a high degree of ownership to deliver measurable results
Creative problem-solving skills with proven track record of leading scalable projects, programs and go-to-markets
Powerful storyteller: written, verbal, and visual
Proven experience managing and influencing cross-functional partners at multiple levels - including executives
Thrives in a fast-paced, constantly evolving “get it done” environment
Passion and experience in the restaurant industry is of course a plus
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $150,000 - $170,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-BG1
Ready to apply?
Apply to OpenTable
With millions of diners and tens of thousands of restaurant partners around the world, OpenTable is an industry leader in online reservations. Our technology helps restaurants focus on what matters most – their guests, their teams, and their business – while giving diners a reliable, delightful way to find the perfect restaurant for any occasion.
Every OpenTable employee has a tangible impact, contributing to a global team that includes our sister brand KAYAK and its portfolio of travel products. We believe hospitality is about taking care of others, and that ethos shapes both our products and how we work together.
The Opportunity:
OpenTable is looking for an entrepreneurial, highly analytical, user-focused Product Manager to join our diner team. This role oversees both web (desktop and mobile web) and apps (iOS and Android) and touches the experience of millions of diners that come to us to discover and enjoy great restaurants.
As our Diner Engagement PM, you’ll inherit our notification center and loyalty program. You’ll then help set our strategy to increase session starts per diner. You will work directly with a strong development team to ship world-class features and collaborate with teams from all over the company to ensure we keep our product high-quality. The right candidate will combine an AB-test-driven approach with a strong design sense and product vision.
Your Responsibilities:
Qualifications:
Benefits and Perks
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $125,000 - $145,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
OpenTable Billing is seeking a detail-oriented and customer-focused Billing Support Specialist to join our Customer Support team. This role plays a critical part in ensuring billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. This is an excellent opportunity for a motivated professional seeking to contribute to a dynamic team while developing expertise in billing operations, collections, and customer account management. The ideal candidate combines strong financial acumen with exceptional customer service skills and thrives in a fast-paced, goal-driven environment.
Please note this is a Hybrid role, 3 days required in office, 2 days remote.
Billing Support & Customer Assistance
Collections
Financial Processing
Problem-Solving & Operational Excellence
Apply if
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job:
We are seeking an experienced, high-impact strategic leader to join our Global Partnerships team as a Director. In this pivotal role, you will hold end-to-end ownership and management of our most strategic global partnerships across both B2B and B2C businesses. You will lead complex business development efforts, negotiating groundbreaking deals while serving as the primary relationship owner with internal and external C-suite leadership. Your work will directly accelerate company growth by bringing these critical partnerships to life and expanding our global ecosystem.
(Hybrid position, in office 2 days per week)
Responsibilities:
Own the overarching vision, strategy, and successful execution of highly strategic global partnerships critical to accelerating our overall business growth.
Lead complex negotiation and contracting processes, structuring terms that maximize strategic value and operational success across diverse global markets.
Drive cross-functional collaboration and alignment across Product, Engineering, Sales, Marketing, Legal, and Finance teams to ensure seamless delivery of partnership objectives.
Act as the primary strategic relationship owner, actively engaging with C-suite and senior leadership both internally and within partner organizations to drive consensus.
Develop, oversee, and optimize joint business plans, OKRs, and performance metrics, leveraging data to inform executive-level strategy and decision-making.
Proactively navigate ambiguous challenges and resolve complex partner issues, maintaining momentum and ensuring the long-term health of our partnership portfolio.
Minimum Qualifications:
7+ years of relevant experience in strategic partner management that includes product integrations, strategic business development with technology partners, or related leadership roles overseeing complex global partnerships with companies.
Exceptional relationship-building skills with a proven track record of influencing C-suite executives and driving alignment across diverse, global teams.
Demonstrated expertise in leading the end-to-end lifecycle of significant strategic deals from complex negotiations to successful operational launch.
Strong quantitative acumen and analytical capabilities to interpret complex performance data and drive strategic, enterprise-level decisions.
Experience working with product, engineering, sales, and marketing teams to develop partnerships that deliver growth, brand exposure, and creative benefits for users.
Preferred Qualifications:
Demonstrated capacity to successfully scale and manage an expanding portfolio of multiple high-value strategic partners simultaneously.
Deep industry knowledge bridging both B2B enterprise software and B2C consumer marketplace dynamics.
Advanced strategic contract management skills with a history of navigating ambiguous legal and financial structures.
Benefits and Perks
Convenient downtown SF office location close to the Montgomery MUNI and BART stations.
Building amenities, such as a gym, dog policy, & bike parking
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $165,000 - $185,000 USD
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job:
We are seeking an experienced, high-impact strategic leader to join our Global Partnerships team as a Director. In this pivotal role, you will hold end-to-end ownership and management of our most strategic global partnerships across both B2B and B2C businesses. You will lead complex business development efforts, negotiating groundbreaking deals while serving as the primary relationship owner with internal and external C-suite leadership. Your work will directly accelerate company growth by bringing these critical partnerships to life and expanding our global ecosystem.
(Hybrid position, in office 2 days per week)
Responsibilities:
Own the overarching vision, strategy, and successful execution of highly strategic global partnerships critical to accelerating our overall business growth.
Lead complex negotiation and contracting processes, structuring terms that maximize strategic value and operational success across diverse global markets.
Drive cross-functional collaboration and alignment across Product, Engineering, Sales, Marketing, Legal, and Finance teams to ensure seamless delivery of partnership objectives.
Act as the primary strategic relationship owner, actively engaging with C-suite and senior leadership both internally and within partner organizations to drive consensus.
Develop, oversee, and optimize joint business plans, OKRs, and performance metrics, leveraging data to inform executive-level strategy and decision-making.
Proactively navigate ambiguous challenges and resolve complex partner issues, maintaining momentum and ensuring the long-term health of our partnership portfolio.
Minimum Qualifications:
7+ years of relevant experience in strategic partner management that includes product integrations, strategic business development with technology partners, or related leadership roles overseeing complex global partnerships with companies
Demonstrated expertise in leading the end-to-end lifecycle of significant strategic deals from complex negotiations to successful operational launch.
Strong quantitative acumen and analytical capabilities to interpret complex performance data and drive strategic, enterprise-level decisions.
Experience working with product, engineering, sales, and marketing teams to develop partnerships that deliver growth, brand exposure, and creative benefits for users.
Preferred Qualifications:
Demonstrated capacity to successfully scale and manage an expanding portfolio of multiple high-value strategic partners simultaneously.
Deep industry knowledge bridging both B2B enterprise software and B2C consumer marketplace dynamics.
Advanced strategic contract management skills with a history of navigating ambiguous legal and financial structures.
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Free lunch 5 days per week
Beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $165,000 - $185,000 USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Account Manager manages a portfolio of restaurants and is responsible for the full customer lifecycle.
Note: This is a Miami-based field role managing a portfolio of local accounts and requires the individual to be based in the Miami market. Bilingual Spanish proficiency is also required.
Key Responsibilities and Duties:
Cultivate and build upon existing high-level relationships to serve as a trusted advisor to Restaurants.
Assist restaurant management with configuration to optimize reservation flow
Understand customer needs and identify sales opportunities to sell premium marketing tools
Build and utilize data-driven presentations for ongoing business reviews
Achieve company goals and sales objectives set quarterly.
Track weekly meeting activity in Salesforce
Monthly meetings with Elite members
Act as an advocate for restaurant customers and resolve cross-functional issues
Act as the high-level point of contact for restaurant customer concerns
Work with the Marketing team to help design and execute restaurant specific marketing programs and drive participation in promotional programs
Capture feedback from restaurants to suggest feature and functionality requirements for product upgrades
Educate operators about trends in the industry and offer actionable, data driven insights
Lead restaurant retention rate; aid in the re-signing of customers with expired contracts
Experience and skills desired:
Account management or equivalent experience in a restaurant/hospitality environment; validated customer service skills
A good listener, capable of understanding restaurants business objectives
Deep expertise in restaurant operations and management including comprehension of P&L and financial statements
Ability to work across many departments to take on problems and achieve results
Keenly track economic and industry drivers and understand implications on the restaurant business, including identifying new business opportunities
Ability to handle objections and comfortable with a consultative sales approach
Confident in the delivery of training and speaking in front of groups
Excellent social and organization skills: task prioritization, effective time management
Strong writing, presentation and interpersonal skills
Analytical and data driven approach for making and supporting business decisions
Knowledge of Google Suite and understanding of Apple products and operating systems
Appreciate working in an unstructured and forward-thinking environment
College degree preferred
Valid driving license and transportation (all business related travel expenses reimbursed)
Must be located in the Miami metro area
Must be bilingual in Spanish and English
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $80,000 - $90,000USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About this role:
Reporting to the Manager, Enterprise EMEA, the Enterprise Account Manager is responsible for managing a portfolio of OpenTable’s most strategic and commercially significant restaurant group partners across the region.
This is a highly consultative account management role designed for individuals who have experience partnering with complex enterprise customers and can credibly advise senior hospitality stakeholders on operational performance, commercial strategy and technology adoption.
You will own executive-level relationships across multi-site and enterprise restaurant groups, acting as a strategic advisor to help partners maximise the value of OpenTable’s solutions while driving long-term retention, product utilisation, and commercial growth.
We are specifically seeking candidates with substantial enterprise account management experience / direct experience within the restaurant, hospitality, or hospitality technology industry. Candidates without one of these are unlikely to be the right fit for this opportunity.
This is a hybrid role based at our London office, with regular domestic travel required across your territory.
In this role, you will:
About you:
Please note, the close date for this advert will be Thursday 14th May, we will review every application we receive. But may close the advert sooner, so please don’t delay in applying.
Benefits and Perks
🌍 Flexibility & time off
Enjoy the option to work from almost anywhere for up to 20 days per year, generous vacation time, your birthday off, paid volunteer days, and our annual company-wide recharge week where the whole team takes time to reset.
🧠 Health & wellbeing
Your wellbeing matters to us. We offer private health & dental insurance, company-paid therapy through SpringHealth, a Headspace subscription, and an Employee Assistance Program including 24/7 GP access and legal advice, alongside income protection and life assurance.
📈 Growth & development
We invest in your career with Development Dollars, leadership development opportunities, and thousands of on-demand learning resources.
✨ Extra perks
Additional benefits include pension contributions, discounted gym membership, Bike2Work and season ticket loans, Employee Resource Groups, regular social events and Thursday happy hours, plus free lunch in the office twice per week.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Share this job
*This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto at 134 Peter Street.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Availability Planning & Experiences Team
The Availability Planning & Experiences team builds the highly visible, mission-critical foundation where OpenTable’s thousands of global restaurant partners define their operational setup: setting shifts, defining schedules, optimizing table layouts, and creating unique dining events and Experiences.
This work is profoundly impactful. The features you build directly shape the experience of our top-tier restaurant partners, who frequently come to us with requests that influence our roadmap. You won't just be building features; you'll be influencing the user experience and technical foundation of a product central to both OpenTable and our partners' success.
This role offers a unique mix of autonomy and ownership: you will have a real voice in both design and product decisions, ensuring we deliver powerful control without overwhelming complexity.
As a Staff Frontend Engineer in Toronto, you will serve as a core technical leader and hands-on architect, responsible for tackling the most complex and ambiguous engineering challenges within the Availability Planning system. Your primary contribution will be through deep, direct technical execution, system design, and the implementation of large-scale features.
Your key responsibilities will center on:
You are a highly experienced engineer ready to translate strategic goals into elegant, production-ready code while leading technical strategy.
Benefits and Perks
The expected compensation range for this Toronto, Canada based role is $160,000 - $190,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-BR1
Ready to apply?
Apply to OpenTable
* This role will be required to work from our downtown Toronto office 2 days a week.
*This is a 12 week internship program.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We are seeking a detail-oriented professional to join our People Operations team as we modernize our HR document infrastructure. In this role, you will be the primary architect of our centralized record-keeping system, ensuring that all employee documents are accurately transitioned from various formats into Workday.
Your mission is to create a "single source of truth" for our personnel files, balancing high-volume data organization with a relentless commitment to data privacy and compliance. Reporting directly to the People Operations Team Lead, you will act as a bridge between HR and IT to ensure our digital files are secure, searchable, and seamlessly integrated into our daily workflows. If you enjoy bringing order to complex data and have a passion for HRIS optimization, this is the perfect opportunity to leave a lasting mark on our operational efficiency.
Responsibilities
1) Consolidate employee documents from various sources into a single, organized repository within Workday.
2) Coordinate the full records management lifecycle for both legacy paper files and modern electronic records to ensure a seamless digital transition.
3) Maintain the highest level of confidentiality and privacy regarding sensitive employee data in strict accordance with organizational guidelines.
5) Partner with broader HR teams and Information Technology departments to streamline workflows and resolve system-related challenges.
6) Utilize Google Suite to track project milestones, manage data sets, and maintain clear communication with stakeholders.
7) Provide regular status updates and project reports directly to the People Operations Team Lead.
8) Establish and maintain standardized naming conventions and categorization for all digital files to improve system searchability.
Qualifications
1) Understanding of records management principles for both physical and digital filing systems.
2) Ability to handle sensitive and confidential information with a high degree of discretion and integrity.
3) Exceptional attention to detail to ensure the accuracy and completeness of all processed documentation
4) Effective communication skills for collaborating with HR, IT, and internal stakeholders across the organization.
5) Strong organizational and time-management skills to handle large volumes of data and multiple priorities.
6) Capacity to work independently while keeping leadership informed of progress and potential risks
7) Knowledge of digital archiving best practices and file naming standardization.
8) Experience working with Google Suite products, including Docs, Sheets, and Drive.
9) In-progress College diploma or Bachelor’s degree; seeking to bridge academic learning with a passion for growing within the HR profession
There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The hourly rate for this Toronto, Canada based role is $28 CAD.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-BR1
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our cultureand inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Role
The Account Executive is responsible for bringing new restaurants onto our dining network through a consultative sales approach.
OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.
This is a remote position, with up to 60% domestic travel.
In this role, you will:
Please apply if:
A few of the benefits you get at OpenTable:
OpenTable extras
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-FF1
Ready to apply?
Apply to OpenTable
Business Development Manager (Account Executive)
Location: Can be located in Bath or near surrounding areas.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About Our Role
Reporting to the District Director, you will be responsible for bringing new restaurants onto the OpenTable network through a consultative, insight-led sales approach.
As an Business Development Manager (Account Executive), you are often the first OpenTable partner a restaurant meets. Your knowledge of the local dining scene, paired with your ability to diagnose business needs and articulate value, makes you a critical voice in shaping how restaurants adopt technology and grow revenue.
You will own a defined territory, run your own book of business, and work closely with your local Restaurant Relations Manager (account management) to ensure long-term success across your market. Those who excel in this role frequently contribute insights to Product, Marketing, and Leadership, influencing how we innovate and grow.
We’re looking for driven, commercially minded sales professionals who care deeply about restaurants and want to represent products they feel proud to sell.
In this role, you will:
Please apply if:
In role Benefits
Benefits
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-LT1
Ready to apply?
Apply to OpenTable
Business Development Manager (Account Executive)
Location: Can be located in Bristol or near surrounding areas.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About Our Role
Reporting to the District Director, you will be responsible for bringing new restaurants onto the OpenTable network through a consultative, insight-led sales approach.
As Business Development Manager (Account Executive), you are often the first OpenTable partner a restaurant meets. Your knowledge of the local dining scene, paired with your ability to diagnose business needs and articulate value, makes you a critical voice in shaping how restaurants adopt technology and grow revenue.
You will own a defined territory, run your own book of business, and work closely with your local Restaurant Relations Manager (account management) to ensure long-term success across your market. Those who excel in this role frequently contribute insights to Product, Marketing, and Leadership, influencing how we innovate and grow.
We’re looking for driven, commercially minded sales professionals who care deeply about restaurants and want to represent products they feel proud to sell.
In this role, you will:
Please apply if:
In role Benefits
Benefits
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-LT1
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Account Manager CQ drives engagement, increases reservation availability and decreases churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars and other methods to convey ideas, perform training and resolve open issues.
It is our mission to look after each valuable customer, and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving adoption in the process. Churn is reduced by working with and demonstrating the value of our products and services to restaurants. Are you in the business of building and managing relationships? Are you satisfied by keeping an organized schedule and answering the needs of others? Then you will love this role and the OpenTable culture!
This is a hybrid role; working from our London office twice a week,
🌍 Flexibility & time off
Enjoy the option to work from almost anywhere for up to 20 days per year, generous vacation time, your birthday off, paid volunteer days, and our annual company-wide recharge week where the whole team takes time to reset.
🧠 Health & wellbeing
Your wellbeing matters to us. We offer private health & dental insurance, company-paid therapy through SpringHealth, a Headspace subscription, and an Employee Assistance Program including 24/7 GP access and legal advice, alongside income protection and life assurance.
📈 Growth & development
We invest in your career with Development Dollars, leadership development opportunities, and thousands of on-demand learning resources.
✨ Extra perks
Additional benefits include pension contributions, discounted gym membership, Bike2Work and season ticket loans, Employee Resource Groups, regular social events and Thursday happy hours, plus free lunch in the office twice per week.
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-FF1
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Account Manager CQ drives engagement, increases reservation availability and decreases churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars and other methods to convey ideas, perform training and resolve open issues.
It is our mission to look after each valuable customer, and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving adoption in the process. Churn is reduced by working with and demonstrating the value of our products and services to restaurants. Are you in the business of building and managing relationships? Are you satisfied by keeping an organized schedule and answering the needs of others? Then you will love this role and the OpenTable culture!
This is a hybrid role; working from our London office twice a week,
🌍 Flexibility & time off
Enjoy the option to work from almost anywhere for up to 20 days per year, generous vacation time, your birthday off, paid volunteer days, and our annual company-wide recharge week where the whole team takes time to reset.
🧠 Health & wellbeing
Your wellbeing matters to us. We offer private health & dental insurance, company-paid therapy through SpringHealth, a Headspace subscription, and an Employee Assistance Program including 24/7 GP access and legal advice, alongside income protection and life assurance.
📈 Growth & development
We invest in your career with Development Dollars, leadership development opportunities, and thousands of on-demand learning resources.
✨ Extra perks
Additional benefits include pension contributions, discounted gym membership, Bike2Work and season ticket loans, Employee Resource Groups, regular social events and Thursday happy hours, plus free lunch in the office twice per week.
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-FF1
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture
The Office Manager, Workplace Experience is responsible for creating a world-class in-office experience for employees to focus on their roles and make connections. This dynamic role will manage daily office operations, organize exciting events, handle facilities management, and provide support with hospitality in mind.
This is a 9-month fixed-term maternity leave cover, with a potential extension to 12 months.
The role is part time with 60% capacity (3 days per week) required to be in our Melbourne office (Monday, Tuesday and Thursday).
About the role:
Collaborate and participate across the global Workplace network
Oversee regional virtual communities and provide light assistance to our co-locations as needed
Manage ongoing office operations, creating a clean, organised, and functional environment for all OpenTable employees and visitors
Manage vendors related to the office, including existing contracts and developing new relationships
Manage onsite food and beverage catering including snacks and lunches
Oversight and ordering of office supplies, shipping and mail distribution
Plan, coordinate, execute all aspects of office-initiated events including decorations, setup, and breakdown. Partner with IT for AV needs.
Maintain office calendar and Wiki pages
Identify opportunities to enhance office environment, operational standards, and processes
Partner with Office Lead and Social Committee to manage office budget related to events, supplies, and catering
Partner with Office Lead to build and present monthly house meetings
Partner with Events teams to facilitate localized approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)
Partner with cross-functional teams, including Leadership, IT/AV, P&C, Legal, Finance, and Security
Assist local office leadership with ad hoc administrative tasks
Act as Floor Warden for local Life Safety drills and events
Respond to emergencies and urgent issues promptly and appropriately
Coordinate with IT and P&C for new hire equipment setup and collection
Partner with Real Estate on facilities and office footprint operations, including (but not limited to):
Implementation and upkeep of safety procedures and physical security protocols (e.g. safety teams, first aid, paperwork audits, etc.)
Office moves and refurbishments
Upkeep of office functionality (e.g. repairs, furniture, power, lights, pantry equipment, etc.)
Perform other responsibilities as directed by the Workplace Manager
Please apply if:
2-3+ years of experience in workplace experience or workplace operations
Ability to lift 20kg
Able to maintain professionalism and discretion
Strong organizational skills with great attention to detail
Strong communication skills (verbal, written, and listening)
Strong interpersonal skills; professional, friendly demeanor; desire to assist others and face challenges head on
Strong time management, set priorities and meet timelines
Hospitality mindset
Collaborative teammate, Flexible, positive, upbeat attitude
Proactive - Quick on your feet and an excellent multi-tasker
Forward thinker, anticipating the needs of others
Ability to balance multiple detailed tasks simultaneously and independently, and the ability to adapt to changing roles and priorities
Proficiency with Mac or Windows operating system, Slack, and Google Suite apps
Benefits:
Work from (almost) anywhere; wherever you do your best work.
Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.
Annual Health and Wellness Reimbursement.
1 floating day off per year to celebrate your birthday or another occasion of your choice!
Company-wide weeks off each year: the whole team recharges (and returns without a pile-up of work!).
Paid volunteer time.
Monthly catered office events.
Learning and Development opportunities.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
OpenTable’s Sales and Restaurant Relations team is dedicated to improving restaurants’ revenue potential by utilizing best in brand front-of-house management and online reservation technology. We are looking for people who are passionate about the restaurant industry and want to feel good about the products they sell and represent. This is high-adrenaline; client-facing sales role requires deep industry expertise, tried sales and account management ability with a particular penchant for closing deals and developing relationships with our current customers and a broad base of industry contacts.
The Position
It is our mission to take care of each valued customer, and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving comprehensive adoption in the process. We reduce churn by effectively demonstrating to restaurants the significant value our products and services provided. Are you in the business of building and maintaining relationships? Are you satisfied by keeping an organized schedule and answering the needs of others? Then you will love this role and the OpenTable culture!
Reporting to the Sales & Services Manager, the Account Manager & Central Queue Associate Account Manager is responsible for the restaurant customer lifecycle with OpenTable. It begins with customizing and installing OpenTable, followed by extensive training of restaurant staff. You are charged with driving engagement, increasing reservation availability, and decreasing churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars, and other methods to convey ideas, perform training and resolve open issues.
In This Role, You Will:
Please Apply If:
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
In this role, as a Senior Product Designer, you will:
Please apply if:
You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:
When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio.
Benefits and Perks
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design across our Diner Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide.
You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research.
What you’ll do
What we need
Bonus points
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design across our Diner Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide.
You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research.
What you’ll do
What we need
Bonus points
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design across our Diner Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide.
You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research.
What you’ll do
What we need
Bonus points
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000-$275,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design across our Diner Platform teams. This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide.
You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team. This role reports directly to the Vice President of Product Design & Research.
What you’ll do
What we need
Bonus points
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000-$275,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Share this job
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design for our table management system and private dining teams. You’ll manage a global team of talented product designers, and collaborate closely with product managers, engineering, research, data science, design systems, brand design, and more to ensure we’re delivering value to our customers and creating experiences that will meaningfully impact restaurants and diners around the world.
You’ll be an influential partner embedded in our UX team, where you’ll pair closely with product development colleagues and leaders in optimizing our processes and improving ways of working together, overseeing design quality and creating space for innovation, and ensuring your direct reports are challenged and supported along their career growth journey.
Learn more about how we work at opentable.design.
About you:
What else would make you stand out?
Benefits and Perks
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Share this job
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design for our table management system and private dining teams. You’ll manage a global team of talented product designers, and collaborate closely with product managers, engineering, research, data science, design systems, brand design, and more to ensure we’re delivering value to our customers and creating experiences that will meaningfully impact restaurants and diners around the world.
You’ll be an influential partner embedded in our UX team, where you’ll pair closely with product development colleagues and leaders in optimizing our processes and improving ways of working together, overseeing design quality and creating space for innovation, and ensuring your direct reports are challenged and supported along their career growth journey.
Learn more about how we work at opentable.design.
About you:
What else would make you stand out?
Benefits and Perks
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000 - $275,000 USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design for our table management system and private dining teams. You’ll manage a global team of talented product designers, and collaborate closely with product managers, engineering, research, data science, design systems, brand design, and more to ensure we’re delivering value to our customers and creating experiences that will meaningfully impact restaurants and diners around the world.
You’ll be an influential partner embedded in our UX team, where you’ll pair closely with product development colleagues and leaders in optimizing our processes and improving ways of working together, overseeing design quality and creating space for innovation, and ensuring your direct reports are challenged and supported along their career growth journey.
Learn more about how we work at opentable.design.
About you:
What else would make you stand out?
Benefits and Perks
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re looking for a Director of Product Design to lead design for our table management system and private dining teams. You’ll manage a global team of talented product designers, and collaborate closely with product managers, engineering, research, data science, design systems, brand design, and more to ensure we’re delivering value to our customers and creating experiences that will meaningfully impact restaurants and diners around the world.
You’ll be an influential partner embedded in our UX team, where you’ll pair closely with product development colleagues and leaders in optimizing our processes and improving ways of working together, overseeing design quality and creating space for innovation, and ensuring your direct reports are challenged and supported along their career growth journey.
Learn more about how we work at opentable.design.
About you:
What else would make you stand out?
Benefits and Perks
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000 - $275,000 USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Share this job
*This is a Hybrid role based out of our Norwalk, CT office
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The People Operations team at OpenTable is dedicated to enhancing the employee experience while prioritizing efficiency and scalability. As a Global Mobility & Immigration Partner, you will play a critical role in leading global mobility and immigration needs.
This role is responsible for leading and optimizing the company’s global mobility and immigration processes. It requires a highly proactive, organized, and diligent individual to ensure smooth, efficient, and effective handling of all related cases. The successful candidate will be a specialist in their field, ensuring that cases are not just handled but driven to successful and timely completion.
Job Responsibilities:
Job Specifications:
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $105,000-$120,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
#LI-BR1
Ready to apply?
Apply to OpenTable
Share this job
*This is a Hybrid role based out of our NYC office 2x per week
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The People Operations team at OpenTable is dedicated to enhancing the employee experience while prioritizing efficiency and scalability. As a Global Mobility & Immigration Partner, you will play a critical role in leading global mobility and immigration needs.
This role is responsible for leading and optimizing the company’s global mobility and immigration processes. It requires a highly proactive, organized, and diligent individual to ensure smooth, efficient, and effective handling of all related cases. The successful candidate will be a specialist in their field, ensuring that cases are not just handled but driven to successful and timely completion.
Job Responsibilities:
Job Specifications:
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $105,000-$120,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
#LI-BR1
Ready to apply?
Apply to OpenTable
Principal Product Manager, Market Expansion
Location: New York, NY (Hybrid Position, in office 2 days per week) - Empire State Building
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the role:
We’re seeking a Principal Product Manager to drive market expansion by identifying and executing growth opportunities through data-driven insights. You’ll lead cross-functional teams, develop executive-level strategies, and bridge strategy with execution. This New York-based, hybrid role requires expertise in product management, strategic analysis, and communication across global teams.
Join us in shaping our product roadmap while fostering a diverse, inclusive workplace that thrives on collaboration and empowers both restaurants and diners!
Responsibilities
Experience
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $200,000-$230,000
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-LT1
Ready to apply?
Apply to OpenTable
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Role
Reporting to the Manager, Revenue Strategy and Operations, this position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics in North America. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, operations, finance, engineering, and data analytics to support the design, implementation and continued optimization of multiple business needs. This includes delivering data-driven insights to internal partners to inform short and long term strategy and action plans. The ideal candidate will be able to recognize and understand the relationship between clean data, clear & efficient processes, and reporting.
The Sr. Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services and Marketing organization, the ability to learn quickly, and to be able to work in ambiguity. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations and owning stakeholder relationships. Experience with Salesforce, SQL queries, BI tools (Preset, Tableau, Power BI, Looker) and a finance, analytics or strategy background highly preferred.
Responsibilities
Skills
Benefits and Perks
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $80,000-$90,000 USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-LR1
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Role
OpenTable is seeking a Senior Director of B2B Marketing to lead and scale our end-to-end marketing strategy for restaurant partners. This is a high-impact leadership role for a strategic operator who can connect brand and demand into a single, full-funnel growth engine.
You’ll define the vision from awareness through pipeline, conversion, adoption, expansion, and retention—translating business strategy into compelling creative, scalable programs, and measurable revenue impact. You’ll lead a large, multidisciplinary team and serve as a senior partner to Sales, Product Marketing, and Partnerships.
What You’ll Own
Full-Funnel B2B Strategy: Define and execute a comprehensive marketing strategy that drives awareness, pipeline growth, conversion, customer engagement, and retention.
Brand Leadership: Elevate OpenTable’s B2B brand—sharpening positioning, narrative, and differentiation across all channels and audiences.
Demand Generation: Build and scale integrated demand programs that create predictable pipeline and accelerate revenue growth.
Creative Direction: Translate strategy into clear, inspiring creative briefs that fuel breakthrough campaigns and consistent storytelling.
Team Leadership & Scale: Lead, mentor, and grow a large B2B marketing organization across brand and demand functions, establishing high standards for performance and accountability.
Cross-Functional Influence: Partner closely with Sales, Product Marketing, Finance, and Partnerships to align marketing investments with business goals and revenue outcomes.
Performance & Measurement: Establish rigorous measurement frameworks to optimize performance across the funnel and clearly tie marketing impact to revenue.
What You Bring
15+ years of B2B marketing experience with significant leadership scope.
Deep expertise across brand marketing and demand generation in a SaaS, marketplace, or platform business.
Proven success owning and scaling full-funnel marketing strategies tied to revenue outcomes.
Experience leading and developing high-performing teams.
Strong strategic instincts paired with operational rigor and execution excellence.
Exceptional storytelling, creative judgment, and executive presence.
Highly data-driven with a track record of measurable growth impact.
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance
There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Role
OpenTable is seeking a Senior Director of B2B Marketing to lead and scale our end-to-end marketing strategy for restaurant partners. This is a high-impact leadership role for a strategic operator who can connect brand and demand into a single, full-funnel growth engine.
You’ll define the vision from awareness through pipeline, conversion, adoption, expansion, and retention—translating business strategy into compelling creative, scalable programs, and measurable revenue impact. You’ll lead a large, multidisciplinary team and serve as a senior partner to Sales, Product Marketing, and Partnerships.
What You’ll Own
Full-Funnel B2B Strategy: Define and execute a comprehensive marketing strategy that drives awareness, pipeline growth, conversion, customer engagement, and retention.
Brand Leadership: Elevate OpenTable’s B2B brand—sharpening positioning, narrative, and differentiation across all channels and audiences.
Demand Generation: Build and scale integrated demand programs that create predictable pipeline and accelerate revenue growth.
Creative Direction: Translate strategy into clear, inspiring creative briefs that fuel breakthrough campaigns and consistent storytelling.
Team Leadership & Scale: Lead, mentor, and grow a large B2B marketing organization across brand and demand functions, establishing high standards for performance and accountability.
Cross-Functional Influence: Partner closely with Sales, Product Marketing, Finance, and Partnerships to align marketing investments with business goals and revenue outcomes.
Performance & Measurement: Establish rigorous measurement frameworks to optimize performance across the funnel and clearly tie marketing impact to revenue.
What You Bring
15+ years of B2B marketing experience with significant leadership scope.
Deep expertise across brand marketing and demand generation in a SaaS, marketplace, or platform business.
Proven success owning and scaling full-funnel marketing strategies tied to revenue outcomes.
Experience leading and developing high-performing teams.
Strong strategic instincts paired with operational rigor and execution excellence.
Exceptional storytelling, creative judgment, and executive presence.
Highly data-driven with a track record of measurable growth impact.
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000 - $245,000 USD.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
Ready to apply?
Apply to OpenTable
Share this job
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto at 134 Peter Street.
As a Senior Frontend Engineer on the Availability Planning & Experiences team, you'll build the tools that power how restaurants run on OpenTable.
Availability Planning is the engine behind OpenTable for Restaurants. It's where restaurants set their schedules, define shifts, arrange tables, and fine-tune how those tables can be booked. You'll work on challenging problems that balance precision and flexibility, giving restaurants powerful controls while keeping the experience intuitive.
You'll also help shape our Experiences, which lets restaurants create unique events and offerings. You'll influence how restaurants design, manage, and showcase these experiences to guests.
On the engineering side, you'll work in a modern frontend stack:
Benefits:
The expected compensation range for this Toronto, Canada based role is $155,000 - $175,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
In this role, as a Senior Product Designer, you will:
Please apply if:
You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:
When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $180,000-200,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Share this job
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
This position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, finance, product, and data engineering to support the design, implementation and continued optimization of multiple business needs. This includes delivering data-driven insights to internal stakeholders to inform short and long term strategy and action plans. The ideal candidate will be able to recognize and understand the relationship between clean data, clear & efficient processes, and reporting.
The Sr. Manager level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, or the ability to learn. S/he must be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce, reporting tools such as Preset, SQL queries, and a finance or analytics background required.
Responsibilities
Skills
The expected range of compensation for this position based in Vancouver, Canada, is $130,000-$145,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-BR1
Ready to apply?
Apply to OpenTable
With millions of diners and tens of thousands of restaurant partners around the world, OpenTable is an industry leader in online reservations. Our technology helps restaurants focus on what matters most – their guests, their teams, and their business – while giving diners a reliable, delightful way to find the perfect restaurant for any occasion.
Every OpenTable employee has a tangible impact, contributing to a global team that includes our sister brand KAYAK and its portfolio of travel products. We believe hospitality is about taking care of others, and that ethos shapes both our products and how we work together.
The Diner Core Availability team builds and operates the systems that power availability search for the core diner experience—delivering fast, reliable booking options across our global network.
We serve millions of diners, handle several thousands of searches per second, and operate under strict low-latency and high-reliability requirements. The team owns the end-to-end lifecycle of availability queries: from ingesting upstream changes (inventory, policies, events) through event-driven pipelines, to maintaining highly-optimized in-memory and distributed cache layers, to responding to real-time search requests from web and mobile clients.
We’re looking for a Staff Engineer who applies a deep understanding of the underlying technologies and dependencies to solve problems. They help raise the bar on performance, reliability, and simplicity as we scale availability search at OpenTable.
Technologies you’ll work with include C#/.NET, Redis, in-memory and distributed caches, RESTful APIs, and Kafka-based event-driven architectures (EDA).
You’ll be both a hands-on engineer and a technical leader: writing code, writing technical design docs, reviewing design docs, and owning solutions end-to-end from design through rollout, observability, and ongoing iteration.
Benefits and Perks
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Account Executive
Location: Remote from Stuttgart (Baden Wuerttemberg) or Cologne (North Rhine Westfalia)
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture
The Role
The Account Executive is responsible for bringing new restaurants onto our dining network through a consultative sales approach.
OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.
This position is hybrid, with you working 40% remotely from home & 60% traveling domestically. (these percentages are an average)
This role requires you to be a native German speaker as well as have English language proficiency.
In this Role you will:
Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling OpenTable products!
Champion and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base.
Provide high-quality, data-driven in-person and online demos of OpenTable products that are customized for each partner to resolve solution needs
Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful
Educate operators about trends in the industry and offer rare insights
Challenge customers to think differently about their business
Generate business and strategic plans to define your selling strategies and tactics
Strategically overcome objections and competition
Consistently over achieve monthly and quarterly acquisition and revenue targets.
Utilise your customers’ experience to continually evolve the sales process and our product
Provide and present customer feedback to the Product and Marketing teams
Utilise Salesforce to own your territory, stay organised, forecast sales activity, and process contracts
Enhanced product knowledge and expert data tools knowledge (such as Preset)
Be visible in and amongst the hospitality industry through networking, events and consistent engagement.
Please apply if:
You speak German to a native language level and proficient in English to business level.
You have significant experience in B2B Enterprise sales
High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent.
You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not crucial.
You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
You have outstanding negotiating skills that help drive business value during sales engagements.
You are passionate about using data and analytics to advise decision-making and build business reasons
You have strong time management and presentation skills and become comfortable with administrative tasks
You are proficient in the use of Google Suite and Salesforce CRM.
You are a conscientious, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
Ability to work in an unstructured and forward-thinking environment
College degree required
Please note; we have a global recruitment team, so ask that your Resume is submitted in English.
Benefits:
Vacation: you accrue 30 days a year
One Celebration Day per calendar year
Pension Scheme: Company pays 20% on top of the monthly contributions.
JobRad - bike leasing with tax benefits
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About this role:
This is a hybrid role, working with 3 days a week in our London office.
At OpenTable, we’re all about helping restaurants thrive. Behind the scenes, that means having the right people, in the right place, at the right time. We’re looking for a proactive, detail-obsessed Workforce Management specialist who can bring structure, clarity & smart decision-making to a fast-moving, global support environment.
You’ll be at the heart of our operations, using data, tools & strong partnerships to keep performance high and experiences seamless for both our teams & our customers.
What you’ll bring
Benefits and Perks
🌍 Flexibility & time off
Enjoy the option to work from almost anywhere for up to 20 days per year, generous vacation time, your birthday off, paid volunteer days, and our annual company-wide recharge week where the whole team takes time to reset.
🧠 Health & wellbeing
Your wellbeing matters to us. We offer private health & dental insurance, company-paid therapy through SpringHealth, a Headspace subscription, and an Employee Assistance Program including 24/7 GP access and legal advice, alongside income protection and life assurance.
📈 Growth & development
We invest in your career with Development Dollars, leadership development opportunities, and thousands of on-demand learning resources.
✨ Extra perks
Additional benefits include pension contributions, discounted gym membership, Bike2Work and season ticket loans, Employee Resource Groups, regular social events and Thursday happy hours, plus free lunch in the office twice per week.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Account Executive
Location: Remote from Stuttgart (Baden Wuerttemberg) or Cologne (North Rhine Westfalia)
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture
The Role
The Account Executive is responsible for bringing new restaurants onto our dining network through a consultative sales approach.
OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.
This position is hybrid, with you working 40% remotely from home & 60% traveling domestically. (these percentages are an average)
This role requires you to be a native German speaker as well as have English language proficiency.
In this Role you will:
Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling OpenTable products!
Champion and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base.
Provide high-quality, data-driven in-person and online demos of OpenTable products that are customized for each partner to resolve solution needs
Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful
Educate operators about trends in the industry and offer rare insights
Challenge customers to think differently about their business
Generate business and strategic plans to define your selling strategies and tactics
Strategically overcome objections and competition
Consistently over achieve monthly and quarterly acquisition and revenue targets.
Utilise your customers’ experience to continually evolve the sales process and our product
Provide and present customer feedback to the Product and Marketing teams
Utilise Salesforce to own your territory, stay organised, forecast sales activity, and process contracts
Enhanced product knowledge and expert data tools knowledge (such as Preset)
Be visible in and amongst the hospitality industry through networking, events and consistent engagement.
Please apply if:
You speak German to a native language level and proficient in English to business level.
You have significant experience in B2B Enterprise sales
High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent.
You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not crucial.
You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
You have outstanding negotiating skills that help drive business value during sales engagements.
You are passionate about using data and analytics to advise decision-making and build business reasons
You have strong time management and presentation skills and become comfortable with administrative tasks
You are proficient in the use of Google Suite and Salesforce CRM.
You are a conscientious, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
Ability to work in an unstructured and forward-thinking environment
College degree required
Please note; we have a global recruitment team, so ask that your Resume is submitted in English.
Benefits:
Vacation: you accrue 30 days a year
One Celebration Day per calendar year
Pension Scheme: Company pays 20% on top of the monthly contributions.
JobRad - bike leasing with tax benefits
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
Account Manager, Central Queue
Location : Manila, Philippines
With millions of diners, tens of thousands of restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the role:
As an Account Manager CQ you are the strategic bridge between world-class technology and the hospitality industry. You will drive engagement, increase reservation availability and decrease churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars and other methods to convey ideas, perform training and resolve open issues.
It is our mission to take care of each valuable customer and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving adoption in the process. Churn is reduced by working with and demonstrating the value of our products and services to restaurants.
Are you in the business of building and maintaining relationships? Are you satisfied by keeping an organised schedule and answering the needs of others? Then you will love this role and the OpenTable culture!
In this role you will:
Lead the overall management of our most valuable business segmentation of customers.
Resolve customer cases and tasks daily.
Turn data into actionable insights and share with restaurants to change behavior and drive adoption.
Enthusiastically work closely with customers to drive engagement on the OpenTable platform and increase reservation availability.
Respond to restaurant partner concerns from our Customer Support and field teams.
Perform presentations and training remotely to restaurant customers.
Inspire customers to think differently about their business in ways that will help both parties achieve success.
Consistently meet and exceed regular team and individual goals.
Reduce churn.
Who you are:
An experienced account manager.
A consultative partner skilled in selling solutions and driving long-term value.
A hospitality expert with deep, firsthand knowledge of restaurant operations.
A self-motivated high-performer with a proven ability to thrive under pressure while meeting bold goals and deadlines.
A persuasive storyteller skilled at reframing a customer’s perspective and challenging them to think differently about their business.
A data-driven advisor with an aptitude for translating complex data into insights that persuade others to take action.
An expert communicator and trainer with a natural talent for active listening and influencing key stakeholders.
A tenacious, results-driven professional who is always reaching for the next level of success.
A collaborative problem-solver with a validated ability to work across departments to achieve collective results.
A highly organised executor with a sharp eye for documentation and excellent time management skills.
An adaptable innovator who has shown success navigating unstructured and fast-paced environments
A tech-savvy partner with experience using Salesforce (or an equivalent CRM)
A continuous learner—ideally with a university degree—who is passionate about the hospitality industry.
An articulate communicator with a high command of business English.
Benefits:
Benefits of this role will be discussed during the interview process.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
About OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Position
This position is remotely based in Bangkok, Thailand with upto 60% domestic travel requirements
We are seeking an Account Manager who will be responsible for leading customer retention and revenue growth within your territory of restaurants. This position will report to the Manager, Account Managers.
You will be in tune with the local restaurant industry and will proactively engage with our restaurant customers. You will be innovative in overcoming customer obstacles, and provide constructive perspectives to challenge current thinking. The successful candidate will be positive and encouraging by nature, resilient under pressure, and regularly sought after for insight, input, and collaboration.
In This Role, You Will
Work closely with customers to increase product and feature adoption, improve their online availability and ultimately grow their business through our partnership.
Become a trusted adviser to our customers and influencing an ongoing retention of their business with us.
Maintain an experienced level of understanding of all products and services that OpenTable offers.
Proactively incorporate company strategies into your work and constantly be on the lookout for opportunities to increase your impact with customers.
Share and implement standard methodologies with members of the sales and restaurant relations team.
Be highly visible and frequently face-to-face with our customers in the field.
Stay current with organisational changes, initiatives, and vision.
Work collaboratively with colleagues and key internal stakeholders.
Please Apply If
You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is preferred but not essential.
You are curious, humble and have an eagerness to learn.
You are able to effectively influence and use data to guide your decisions.
You’re self-motivated and have the grit necessary to thrive against ambitious expectations.
You naturally communicate well, and can establish trust with people genuinely and quickly.
You are comfortable working in an unstructured and forward-thinking environment.
You are an empathetic, team-orientated sales person who loves to collaborate and grow through learning and feedback.
You are proficient in use of Google Suite and Salesforce CRM.
Benefits
Benefits of this role will be discussed during the interview process.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Ready to apply?
Apply to OpenTable
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