* This role will be required to work from our downtown Toronto office 2 days a week.

*This is a 12 week internship program.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

We are seeking a detail-oriented professional to join our People Operations team as we modernize our HR document infrastructure. In this role, you will be the primary architect of our centralized record-keeping system, ensuring that all employee documents are accurately transitioned from various formats into Workday.

Your mission is to create a "single source of truth" for our personnel files, balancing high-volume data organization with a relentless commitment to data privacy and compliance. Reporting directly to the People Operations Team Lead, you will act as a bridge between HR and IT to ensure our digital files are secure, searchable, and seamlessly integrated into our daily workflows. If you enjoy bringing order to complex data and have a passion for HRIS optimization, this is the perfect opportunity to leave a lasting mark on our operational efficiency.

Responsibilities

1)  Consolidate employee documents from various sources into a single, organized repository within Workday.

2)  Coordinate the full records management lifecycle for both legacy paper files and modern electronic records to ensure a seamless digital transition.

3)  Maintain the highest level of confidentiality and privacy regarding sensitive employee data in strict accordance with organizational guidelines.

5)  Partner with broader HR teams and Information Technology departments to streamline workflows and resolve system-related challenges.

6)  Utilize Google Suite to track project milestones, manage data sets, and maintain clear communication with stakeholders.

7)  Provide regular status updates and project reports directly to the People Operations Team Lead.

8)  Establish and maintain standardized naming conventions and categorization for all digital files to improve system searchability.

Qualifications 

1)   Understanding of records management principles for both physical and digital filing  systems.

2)   Ability to handle sensitive and confidential information with a high degree of discretion and integrity.

3)   Exceptional attention to detail to ensure the accuracy and completeness of all processed documentation

4)   Effective communication skills for collaborating with HR, IT, and internal stakeholders across the organization.

5)   Strong organizational and time-management skills to handle large volumes of data and multiple priorities.

6)   Capacity to work independently while keeping leadership informed of progress and   potential risks

7)   Knowledge of digital archiving best practices and file naming standardization.

8)   Experience working with Google Suite products, including Docs, Sheets, and Drive.    

9)  In-progress College diploma or Bachelor’s degree; seeking to bridge academic learning with a passion for growing within the HR profession 

There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The hourly rate for this Toronto, Canada based role is $28 CAD.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-BR1

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture

The Office Manager, Workplace Experience is responsible for creating a world-class in-office experience for employees to focus on their roles and make connections.  This dynamic role will manage daily office operations, organize exciting events, handle facilities management, and provide support with hospitality in mind. 

This is a 9-month fixed-term maternity leave cover, with a potential extension to 12 months.

The role is part time with 60% capacity (3 days per week) required to be in our Melbourne office (Monday, Tuesday and Thursday).

About the role: 

• Collaborate and participate across the global Workplace network

• Oversee regional virtual communities and provide light assistance to our co-locations as needed

• Manage ongoing office operations, creating a clean, organised, and functional environment for all OpenTable employees and visitors

• Manage vendors related to the office, including existing contracts and developing new relationships

• Manage onsite food and beverage catering including snacks and lunches

• Oversight and ordering of office supplies, shipping and mail distribution

• Plan, coordinate, execute all aspects of office-initiated events including decorations, setup, and breakdown. Partner with IT for AV needs.

• Maintain office calendar and Wiki pages

• Identify opportunities to enhance office environment, operational standards, and processes

• Partner with Office Lead and Social Committee to manage office budget related to events, supplies, and catering

• Partner with Office Lead to build and present monthly house meetings

• Partner with Events teams to facilitate localized approach to programs and initiatives across the workplace footprint (e.g. Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)

• Partner with cross-functional teams, including Leadership, IT/AV, P&C, Legal, Finance, and Security

• Assist local office leadership with ad hoc administrative tasks

• Act as Floor Warden for local Life Safety drills and events

• Respond to emergencies and urgent issues promptly and appropriately

• Coordinate with IT and P&C for new hire equipment setup and collection

• Partner with Real Estate on facilities and office footprint operations, including (but not limited to):

• Implementation and upkeep of safety procedures and physical security protocols (e.g. safety teams, first aid, paperwork audits, etc.)

• Office moves and refurbishments

• Upkeep of office functionality (e.g. repairs, furniture, power, lights, pantry equipment, etc.)

• Perform other responsibilities as directed by the Workplace Manager

Please apply if:

• 2-3+ years of experience in workplace experience or workplace operations

• Ability to lift 20kg

• Able to maintain professionalism and discretion

• Strong organizational skills with great attention to detail

• Strong communication skills (verbal, written, and listening)

• Strong interpersonal skills; professional, friendly demeanor; desire to assist others and face challenges head on

• Strong time management, set priorities and meet timelines

• Hospitality mindset

• Collaborative teammate, Flexible, positive, upbeat attitude

• Proactive - Quick on your feet and an excellent multi-tasker

• Forward thinker, anticipating the needs of others

• Ability to balance multiple detailed tasks simultaneously and independently, and the ability to adapt to changing roles and priorities

• Proficiency with Mac or Windows operating system, Slack, and Google Suite apps

Benefits:

• Work from (almost) anywhere; wherever you do your best work.

• Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.

• Annual Health and Wellness Reimbursement.

• 1 floating day off per year to celebrate your birthday or another occasion of your choice!

• Company-wide weeks off each year: the whole team recharges (and returns without a pile-up of work!).

• Paid volunteer time.

• Monthly catered office events.

• Learning and Development opportunities.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.

*This is a Hybrid role based out of our Norwalk, CT office

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The People Operations team at OpenTable is dedicated to enhancing the employee experience while prioritizing efficiency and scalability. As a Global Mobility & Immigration Partner, you will play a critical role in leading global mobility and immigration needs.

This role is responsible for leading and optimizing the company’s global mobility and immigration processes. It requires a highly proactive, organized, and diligent individual to ensure smooth, efficient, and effective handling of all related cases. The successful candidate will be a specialist in their field, ensuring that cases are not just handled but driven to successful and timely completion.

Job Responsibilities:

• As a Global Mobility & Immigration Partner, you will be the subject matter expert and evolve OpenTable’s global mobility and immigration programs, ensuring compliance, scalability, and a consistent employee experience across all markets globally.
• Proactively gather and share knowledge on immigration laws, visa requirements, and standard methodologies with HR Business Partners and employees.
• Own and lead the end-to-end process for global mobility, business travel and immigration cases, ensuring efficient and timely completion while creating a positive employee experience.
• Support the development and continuous improvement of global mobility policies, ensuring alignment with local legal requirements and company objectives.
• Anticipate and identify potential challenges and roadblocks, and effectively partner internally and with external parties to address these, providing innovative solutions.
• Serve as the primary point of contact for HR Business Partners, external counsel, and employees, ensuring proactive communication regarding case statuses and managing processes effectively to minimize the need for follow-up.
• Collaborate closely with external legal counsel to drive timely and accurate information, ensuring that all parties are kept informed and aligned.
• Work closely with People Operations Specialists to align immigration and mobility processes with overall people operations, such as onboarding, payroll, and benefits administration. Leverage their knowledge of local regulations and practices to ensure compliance and to avoid delays.
• Partner with other key internal teams such as Compensation, Payroll, Talent Acquisition and Legal to ensure smooth and efficient case management.
• Identify and implement a scalable and structured approach to handling cases, enhancing efficiency and minimizing disruption and reactive urgent requests.
• Establish a comprehensive and systematic process for collecting and analyzing data on all costs associated with immigration and mobility for active and upcoming cases. This includes relocation costs, visa expirations, renewals, and new applications providing accurate financial insights for strategic decision-making, budget planning, and executive approval.
• Review and refine current processes to ensure a proactive approach, focusing on communication and process visibility for partners.
• Regularly seek feedback from collaborators and adjust strategies as vital to meet business needs.

Job Specifications:

• 5+ years of experience in leading global mobility and immigration processes, including visa applications, renewals, and relocations across multiple regions, with a strong focus on USA and European immigration laws and regulations.
• In-depth knowledge of immigration laws, visa categories, work permits, and global mobility standard processes, particularly within Europe.
• Confirmed experience in managing sophisticated cases with tight deadlines, including the end-to-end handling of visa cases and relocations.
• Experience in gathering, analyzing, and reporting on data related to immigration and mobility.
• Exceptional organizational, communication and analytical skills.
• Demonstrated ability to work independently and proactively in a fast-paced environment.
• Experience in developing and maintaining case tracking systems and improving process efficiencies.
• Experience with HR technology, specifically Workday and Zendesk
• Experience in managing budgets for global mobility programs, including forecasting and cost analysis.
• Flexibility with working hours due to the global reach of the business

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Free lunch 5 days per week
• Beautiful office in the Empire State Building with lots of building amenities, such as a gym,  multi-purpose room, in-building Starbucks, and more. 

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $105,000-$120,000.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

#LI-BR1

*This is a Hybrid role based out of our NYC office 2x per week

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The People Operations team at OpenTable is dedicated to enhancing the employee experience while prioritizing efficiency and scalability. As a Global Mobility & Immigration Partner, you will play a critical role in leading global mobility and immigration needs.

This role is responsible for leading and optimizing the company’s global mobility and immigration processes. It requires a highly proactive, organized, and diligent individual to ensure smooth, efficient, and effective handling of all related cases. The successful candidate will be a specialist in their field, ensuring that cases are not just handled but driven to successful and timely completion.

Job Responsibilities:

• As a Global Mobility & Immigration Partner, you will be the subject matter expert and evolve OpenTable’s global mobility and immigration programs, ensuring compliance, scalability, and a consistent employee experience across all markets globally.
• Proactively gather and share knowledge on immigration laws, visa requirements, and standard methodologies with HR Business Partners and employees.
• Own and lead the end-to-end process for global mobility, business travel and immigration cases, ensuring efficient and timely completion while creating a positive employee experience.
• Support the development and continuous improvement of global mobility policies, ensuring alignment with local legal requirements and company objectives.
• Anticipate and identify potential challenges and roadblocks, and effectively partner internally and with external parties to address these, providing innovative solutions.
• Serve as the primary point of contact for HR Business Partners, external counsel, and employees, ensuring proactive communication regarding case statuses and managing processes effectively to minimize the need for follow-up.
• Collaborate closely with external legal counsel to drive timely and accurate information, ensuring that all parties are kept informed and aligned.
• Work closely with People Operations Specialists to align immigration and mobility processes with overall people operations, such as onboarding, payroll, and benefits administration. Leverage their knowledge of local regulations and practices to ensure compliance and to avoid delays.
• Partner with other key internal teams such as Compensation, Payroll, Talent Acquisition and Legal to ensure smooth and efficient case management.
• Identify and implement a scalable and structured approach to handling cases, enhancing efficiency and minimizing disruption and reactive urgent requests.
• Establish a comprehensive and systematic process for collecting and analyzing data on all costs associated with immigration and mobility for active and upcoming cases. This includes relocation costs, visa expirations, renewals, and new applications providing accurate financial insights for strategic decision-making, budget planning, and executive approval.
• Review and refine current processes to ensure a proactive approach, focusing on communication and process visibility for partners.
• Regularly seek feedback from collaborators and adjust strategies as vital to meet business needs.

Job Specifications:

• 5+ years of experience in leading global mobility and immigration processes, including visa applications, renewals, and relocations across multiple regions, with a strong focus on USA and European immigration laws and regulations.
• In-depth knowledge of immigration laws, visa categories, work permits, and global mobility standard processes, particularly within Europe.
• Confirmed experience in managing sophisticated cases with tight deadlines, including the end-to-end handling of visa cases and relocations.
• Experience in gathering, analyzing, and reporting on data related to immigration and mobility.
• Exceptional organizational, communication and analytical skills.
• Demonstrated ability to work independently and proactively in a fast-paced environment.
• Experience in developing and maintaining case tracking systems and improving process efficiencies.
• Experience with HR technology, specifically Workday and Zendesk
• Experience in managing budgets for global mobility programs, including forecasting and cost analysis.
• Flexibility with working hours due to the global reach of the business

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Free lunch 5 days per week
• Beautiful office in the Empire State Building with lots of building amenities, such as a gym,  multi-purpose room, in-building Starbucks, and more. 

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $105,000-$120,000.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

#LI-BR1