With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our cultureand inclusive environment, and get the benefits, flexibility, and support you need to succeed.

The Role

The Account Executive is responsible for bringing new restaurants onto our dining network through a consultative sales approach.

OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.

This is a remote position, with up to 60% domestic travel.

In this role, you will:

• Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling OpenTable products
• Cultivate and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base.
• Provide high-quality, data-driven in-person and online demos of OpenTable products that are customized for each partner to determine solution needs
• Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful
• Educate operators about trends in the industry and offer rare insights
• Challenge customers to think differently about their business
• Generate business and strategic plans to define your selling strategies and tactics
• Strategically overcome objections and competition
• Consistently over achieve monthly and quarterly acquisition and revenue targets.
• Utilise your customers’ experience to continually evolve the sales process and our product
• Provide and present customer feedback to the Product and Marketing teams
• Utilise Salesforce to run your territory, stay organised, forecast sales activity, and process contracts
• Enhanced product knowledge and expert data tools knowledge (such as Preset)
• Be visible in and amongst the hospitality industry through networking, events and consistent engagement.
  
  

Please apply if:

• You have 5+ years of proven experience in B2B sales
• High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent.
• You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
• You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not essential.
• You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
• You have outstanding negotiating skills that help drive business value during sales engagements.
• You enjoy using data and analytics to advise decision-making and build business reasons
• You have strong time management and presentation skills and are comfortable with administrative tasks
• You are proficient in the use of Google Suite and Salesforce CRM.
• You are an insightful, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
• Ability to work in an unstructured and forward-thinking environment
• College degree required
• You are a native Italian speaker and proficient in English
  
  

A few of the benefits you get at OpenTable:

• Paid annual leave: Minimum 4 weeks (per applicable collective agreement).
• Paid sick leave: Covered per Italian law; employer/INPS shared coverage with medical certification.
• Maternity leave: 5 months paid leave (statutory entitlement).
• Parental leave: Up to 10 months total; includes 1 month paid at 80% (usable before the child turns 6).
• Bereavement leave: Up to 3 paid days per year for close family.

OpenTable extras

• Paid parental leave (enhanced): 16 weeks for birthing parents and 10 weeks for non-birthing parents at 100% pay.
• Wellbeing: Spring Health and Headspace.
• Learning & development: LinkedIn Learning.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Please ensure you submit your Resume in English.

#LI-FF1

Business Development Manager (Account Executive)

Location: Can be located in Bath or near surrounding areas. 

• Cover a high-potential patch across Cornwall, Devon, Dorset, Gloucestershire, Somerset and Wiltshire
• Field-first role – you’ll spend your time out in territory, not tied to a desk
• No office commute – you plan your own schedule and hit the road to meet customers face to face

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About Our Role

Reporting to the District Director, you will be responsible for bringing new restaurants onto the OpenTable network through a consultative, insight-led sales approach.

As an Business Development Manager (Account Executive), you are often the first OpenTable partner a restaurant meets. Your knowledge of the local dining scene, paired with your ability to diagnose business needs and articulate value, makes you a critical voice in shaping how restaurants adopt technology and grow revenue.

You will own a defined territory, run your own book of business, and work closely with your local Restaurant Relations Manager (account management) to ensure long-term success across your market. Those who excel in this role frequently contribute insights to Product, Marketing, and Leadership, influencing how we innovate and grow.

We’re looking for driven, commercially minded sales professionals who care deeply about restaurants and want to represent products they feel proud to sell.

In this role, you will:

• Build and manage a high-quality pipeline across your territory, identifying and closing new business with independent and enterprise restaurants.
• Run meetings with restaurant owners and operators, understand their challenges, and present tailored demos and proposals.
• Become a trusted advisor within the local dining community, developing strong relationships and representing OpenTable with credibility.
• Drive restaurant revenue growth by positioning OpenTable’s platform as essential front-of-house and guest-acquisition technology.
• Develop territory plans, forecasts, and business strategies; meet or exceed monthly and quarterly acquisition targets.
• Navigate objections, competitive landscapes, and multi-stakeholder decisions with confidence.
• Partner with your Restaurant Relations Manager to ensure new customers are set up for long-term success.
• Feed back market trends, product opportunities, and customer insights to internal teams across Product, Marketing, Sales Ops, and Leadership.
• Use Salesforce to run your territory, stay organised, manage pipeline, and process contracts.
• Stay current on product developments, industry movements, and local restaurant trends.

Please apply if:

• A full UK driving licence and access to a car.
• A proven track record in new business sales — hospitality or SaaS experience strongly preferred.
• A high-energy, target-driven mindset, with the ability to manage multiple opportunities and hit ambitious goals.
• Excellent communication skills, capable of reframing customer thinking and influencing at all levels.
• Strong commercial acumen and understanding of market dynamics affecting restaurants.
• The ability to uncover customer needs, articulate ROI clearly, and close business confidently.
• Solid presentation skills, including running compelling in-person and virtual demos.
• Experience using CRM tools (Salesforce preferred) and comfort working with data to guide decisions.
• Strong organisation, attention to detail, and the ability to manage ~20–35% administrative work.
• A fast-learning, curious mindset — able to grasp complex concepts quickly.
  
  

In role Benefits

• Clear opportunities for career growth within Sales, Account Management, and Leadership.
• Access to leading chefs, restaurateurs, and industry events in your region.
• Comprehensive sales training at individual, regional, and global levels.
• Exposure to best practices across the restaurant and technology industries.
• A culture that values performance, collaboration, and having fun while doing it.
• Competitive base salary and full-time benefits package.

Benefits

• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Loan Ticket
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
• Perkbox & Booking.com business discounts

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-LT1

Business Development Manager (Account Executive)

Location: Can be located in Bristol or near surrounding areas. 

• Cover a high-potential patch across Cornwall, Devon, Dorset, Gloucestershire, Somerset and Wiltshire
• Field-first role – you’ll spend your time out in territory, not tied to a desk
• No office commute – you plan your own schedule and hit the road to meet customers face to face

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About Our Role

Reporting to the District Director, you will be responsible for bringing new restaurants onto the OpenTable network through a consultative, insight-led sales approach.

As Business Development Manager (Account Executive), you are often the first OpenTable partner a restaurant meets. Your knowledge of the local dining scene, paired with your ability to diagnose business needs and articulate value, makes you a critical voice in shaping how restaurants adopt technology and grow revenue.

You will own a defined territory, run your own book of business, and work closely with your local Restaurant Relations Manager (account management) to ensure long-term success across your market. Those who excel in this role frequently contribute insights to Product, Marketing, and Leadership, influencing how we innovate and grow.

We’re looking for driven, commercially minded sales professionals who care deeply about restaurants and want to represent products they feel proud to sell.

In this role, you will:

• Build and manage a high-quality pipeline across your territory, identifying and closing new business with independent and enterprise restaurants.
• Run meetings with restaurant owners and operators, understand their challenges, and present tailored demos and proposals.
• Become a trusted advisor within the local dining community, developing strong relationships and representing OpenTable with credibility.
• Drive restaurant revenue growth by positioning OpenTable’s platform as essential front-of-house and guest-acquisition technology.
• Develop territory plans, forecasts, and business strategies; meet or exceed monthly and quarterly acquisition targets.
• Navigate objections, competitive landscapes, and multi-stakeholder decisions with confidence.
• Partner with your Restaurant Relations Manager to ensure new customers are set up for long-term success.
• Feed back market trends, product opportunities, and customer insights to internal teams across Product, Marketing, Sales Ops, and Leadership.
• Use Salesforce to run your territory, stay organised, manage pipeline, and process contracts.
• Stay current on product developments, industry movements, and local restaurant trends.

Please apply if:

• A full UK driving licence and access to a car.
• A proven track record in new business sales — hospitality or SaaS experience strongly preferred.
• A high-energy, target-driven mindset, with the ability to manage multiple opportunities and hit ambitious goals.
• Excellent communication skills, capable of reframing customer thinking and influencing at all levels.
• Strong commercial acumen and understanding of market dynamics affecting restaurants.
• The ability to uncover customer needs, articulate ROI clearly, and close business confidently.
• Solid presentation skills, including running compelling in-person and virtual demos.
• Experience using CRM tools (Salesforce preferred) and comfort working with data to guide decisions.
• Strong organisation, attention to detail, and the ability to manage ~20–35% administrative work.
• A fast-learning, curious mindset — able to grasp complex concepts quickly.
  
  

In role Benefits

• Clear opportunities for career growth within Sales, Account Management, and Leadership.
• Access to leading chefs, restaurateurs, and industry events in your region.
• Comprehensive sales training at individual, regional, and global levels.
• Exposure to best practices across the restaurant and technology industries.
• A culture that values performance, collaboration, and having fun while doing it.
• Competitive base salary and full-time benefits package.

Benefits

• You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Gym Discount
• Bike2Work
• Season Loan Ticket
• Reimbursable eye tests and 100 GBP contribution towards VDU glasses only
• Perkbox & Booking.com business discounts

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-LT1

Account Executive

Location: Remote from Stuttgart (Baden Wuerttemberg) or Cologne (North Rhine Westfalia) 

About OpenTable:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture

The Role

The Account Executive is responsible for bringing new restaurants onto our dining network through a consultative sales approach. 

OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology. 

This position is hybrid, with you working 40% remotely from home & 60% traveling domestically. (these percentages are an average)

This role requires you to be a native German speaker as well as have English language proficiency.

In this Role you will:

• Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling OpenTable products!

• Champion and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base.

• Provide high-quality, data-driven in-person and online demos of OpenTable products that are customized for each partner to resolve solution needs

• Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful

• Educate operators about trends in the industry and offer rare insights

• Challenge customers to think differently about their business

• Generate business and strategic plans to define your selling strategies and tactics

• Strategically overcome objections and competition

• Consistently over achieve monthly and quarterly acquisition and revenue targets.

• Utilise your customers’ experience to continually evolve the sales process and our product

• Provide and present customer feedback to the Product and Marketing teams

• Utilise Salesforce to own your territory, stay organised, forecast sales activity, and process contracts

• Enhanced product knowledge and expert data tools knowledge (such as Preset)

• Be visible in and amongst the hospitality industry through networking, events and consistent engagement.

Please apply if:

• You speak German to a native language level and proficient in English to business level.

• You have significant experience in B2B Enterprise sales

• High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent.

• You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways

• You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not crucial.

• You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.

• You have outstanding negotiating skills that help drive business value during sales engagements.

• You are passionate about using data and analytics to advise decision-making and build business reasons

• You have strong time management and presentation skills and become comfortable with administrative tasks

• You are proficient in the use of Google Suite and Salesforce CRM.

• You are a conscientious, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.

• Ability to work in an unstructured and forward-thinking environment

• College degree required

Please note; we have a global recruitment team, so ask that your Resume is submitted in English. 

Benefits:

• Vacation: you accrue 30 days a year

• One Celebration Day per calendar year

• Pension Scheme: Company pays 20% on top of the monthly contributions.

• JobRad - bike leasing with tax benefits

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. 

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role
OpenTable is seeking a Senior Director of B2B Marketing to lead and scale our end-to-end marketing strategy for restaurant partners. This is a high-impact leadership role for a strategic operator who can connect brand and demand into a single, full-funnel growth engine.

You’ll define the vision from awareness through pipeline, conversion, adoption, expansion, and retention—translating business strategy into compelling creative, scalable programs, and measurable revenue impact. You’ll lead a large, multidisciplinary team and serve as a senior partner to Sales, Product Marketing, and Partnerships.

What You’ll Own

• Full-Funnel B2B Strategy: Define and execute a comprehensive marketing strategy that drives awareness, pipeline growth, conversion, customer engagement, and retention.

• Brand Leadership: Elevate OpenTable’s B2B brand—sharpening positioning, narrative, and differentiation across all channels and audiences.

• Demand Generation: Build and scale integrated demand programs that create predictable pipeline and accelerate revenue growth.

• Creative Direction: Translate strategy into clear, inspiring creative briefs that fuel breakthrough campaigns and consistent storytelling.

• Team Leadership & Scale: Lead, mentor, and grow a large B2B marketing organization across brand and demand functions, establishing high standards for performance and accountability.

• Cross-Functional Influence: Partner closely with Sales, Product Marketing, Finance, and Partnerships to align marketing investments with business goals and revenue outcomes.

• Performance & Measurement: Establish rigorous measurement frameworks to optimize performance across the funnel and clearly tie marketing impact to revenue.
   

What You Bring

• 15+ years of B2B marketing experience with significant leadership scope.

• Deep expertise across brand marketing and demand generation in a SaaS, marketplace, or platform business.

• Proven success owning and scaling full-funnel marketing strategies tied to revenue outcomes.

• Experience leading and developing high-performing teams.

• Strong strategic instincts paired with operational rigor and execution excellence.

• Exceptional storytelling, creative judgment, and executive presence.

• Highly data-driven with a track record of measurable growth impact.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• 20 days of paid time off

• Private health and dental insurance

• Life and Disability insurance

There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role
OpenTable is seeking a Senior Director of B2B Marketing to lead and scale our end-to-end marketing strategy for restaurant partners. This is a high-impact leadership role for a strategic operator who can connect brand and demand into a single, full-funnel growth engine.

You’ll define the vision from awareness through pipeline, conversion, adoption, expansion, and retention—translating business strategy into compelling creative, scalable programs, and measurable revenue impact. You’ll lead a large, multidisciplinary team and serve as a senior partner to Sales, Product Marketing, and Partnerships.

What You’ll Own

• Full-Funnel B2B Strategy: Define and execute a comprehensive marketing strategy that drives awareness, pipeline growth, conversion, customer engagement, and retention.

• Brand Leadership: Elevate OpenTable’s B2B brand—sharpening positioning, narrative, and differentiation across all channels and audiences.

• Demand Generation: Build and scale integrated demand programs that create predictable pipeline and accelerate revenue growth.

• Creative Direction: Translate strategy into clear, inspiring creative briefs that fuel breakthrough campaigns and consistent storytelling.

• Team Leadership & Scale: Lead, mentor, and grow a large B2B marketing organization across brand and demand functions, establishing high standards for performance and accountability.

• Cross-Functional Influence: Partner closely with Sales, Product Marketing, Finance, and Partnerships to align marketing investments with business goals and revenue outcomes.

• Performance & Measurement: Establish rigorous measurement frameworks to optimize performance across the funnel and clearly tie marketing impact to revenue.
   

What You Bring

• 15+ years of B2B marketing experience with significant leadership scope.

• Deep expertise across brand marketing and demand generation in a SaaS, marketplace, or platform business.

• Proven success owning and scaling full-funnel marketing strategies tied to revenue outcomes.

• Experience leading and developing high-performing teams.

• Strong strategic instincts paired with operational rigor and execution excellence.

• Exceptional storytelling, creative judgment, and executive presence.

• Highly data-driven with a track record of measurable growth impact.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Competitive retirement and health plans

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $220,000 - $245,000 USD.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

OpenTable’s Sales and Restaurant Relations team is dedicated to improving restaurants’ revenue potential by utilizing best in brand front-of-house management and online reservation technology. We are looking for people who are passionate about the restaurant industry and want to feel good about the products they sell and represent. This is high-adrenaline; client-facing sales role requires deep industry expertise, tried sales and account management ability with a particular penchant for closing deals and developing relationships with our current customers and a broad base of industry contacts.

The Position

It is our mission to take care of each valued customer, and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving comprehensive adoption in the process. We reduce churn by effectively demonstrating to restaurants the significant value our products and services provided. Are you in the business of building and maintaining relationships? Are you satisfied by keeping an organized schedule and answering the needs of others? Then you will love this role and the OpenTable culture!

Reporting to the Sales & Services Manager, the Account Manager & Central Queue Associate Account Manager is responsible for the restaurant customer lifecycle with OpenTable. It begins with customizing and installing OpenTable, followed by extensive training of restaurant staff. You are charged with driving engagement, increasing reservation availability, and decreasing churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars, and other methods to convey ideas, perform training and resolve open issues.

In This Role, You Will:

• Build, cultivate, and expand high-level relationships with assigned restaurants, serving as a trusted advisor and long-term strategic partner.
• Own the end-to-end customer lifecycle, including onboarding, installation, configuration, training, adoption, retention, and revenue growth.
• Lead and manage a defined portfolio and market segment, driving high retention rates and reducing churn.
• Perform and oversee OpenTable software installations, customizing solutions to meet each restaurant’s operational needs.
• Act as the primary liaison and advocate for restaurant partners, resolving cross-functional issues across Product, Support, Finance (AR), Marketing, and Sales.
• Proactively resolve customer cases and daily tasks while ensuring timely follow-up and high customer satisfaction.
• Provide data, insights, and performance reports to help restaurant partners optimize operations and change behaviors that drive success.
• Strategically overcome objections and competitive challenges while positioning OpenTable’s solutions effectively.
• Deliver customized product demonstrations and strategic presentations to current clients and prospects.
• Encourage customers to think differently about their business by sharing industry trends, best practices, and unique insights.
• Drive engagement on the OpenTable platform to increase reservation availability and overall utilization.
• Consistently meet and exceed individual, team, revenue, and retention goals.
• Maintain accurate documentation, forecasts, pipelines, and win/loss insights in account management systems (including Salesforce).
• Stay current on OpenTable products, solutions, and enhancements, continuously evolving account management strategies and processes.
• Listen to market needs and customer feedback, sharing insights with Product and Marketing teams to influence roadmap and go-to-market strategies.
• Collaborate closely with Account Executives, Inside Sales, Customer Support, and Field teams to ensure seamless customer experiences.
• Collaborate with our internal billing team to support restaurants to have the best experiences, as well as work proactively in our internal billing projects that impact customer retention
• Deliver initial and ongoing training remotely to restaurant staff to maximize product adoption and engagement.
• Conduct remote restaurant or group meetings,  to attend different areas like performance in our network, use our marketing engine to increase the exposure, and use our integrations

Please Apply If:

• Proven experience in account management, consultative selling, or equivalent customer-facing roles within the restaurant or hospitality industry.
• Deep knowledge of restaurant operations and hands-on experience working within local restaurant markets.
• Strong customer service orientation with a consistent record of driving results through trusted advisory relationships.
• Demonstrated ability to work cross-functionally across multiple departments to solve complex problems and deliver outcomes.
• Highly self-motivated, tenacious, and results-driven, with the ability to perform under pressure and against ambitious goals and deadlines.
• Skilled at presenting new perspectives that reframe how customers think about their business and drive strategic change.
• Strong analytical skills, with the ability to gather, interpret, and leverage data to support and influence business decisions.
• Excellent communication, listening, influencing, training, and interpersonal skills, both written and verbal.
• Exceptional organization, documentation, prioritization, and time-management capabilities.
• Comfortable and effective working in unstructured, fast-paced, and entrepreneurial environments.
• Experience using Salesforce or equivalent CRM systems; OpenTable software experience is a plus.
• Proficiency with Microsoft Windows, Office tools, and internet-based applications; basic web design or HTML knowledge is a plus.
• Valid driver’s license and reliable transportation for business-related travel (expenses reimbursed).
• Bilingual (Spanish/English) required.
• College or university degree preferred.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Christmas Bonus - 30 days
• 20 days of paid time off a year
• 25% vacation premium
• Private health, dental, and life insurance
• Monthly social events and happy hours

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. 

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Account Manager, Central Queue

Location : Manila, Philippines

With millions of diners, tens of thousands of restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the role:

As an Account Manager CQ you are the strategic bridge between world-class technology and the hospitality industry. You will drive engagement, increase reservation availability and decrease churn for our customers. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars and other methods to convey ideas, perform training and resolve open issues.

It is our mission to take care of each valuable customer and we quickly assess their needs and work to address those needs efficiently. We help the restaurant incorporate OpenTable into their daily operations, continually driving adoption in the process. Churn is reduced by working with and demonstrating the value of our products and services to restaurants. 

Are you in the business of building and maintaining relationships? Are you satisfied by keeping an organised schedule and answering the needs of others? Then you will love this role and the OpenTable culture!

In this role you will:

• Lead the overall management of our most valuable business segmentation of customers.

• Resolve customer cases and tasks daily.

• Turn data into actionable insights and share with restaurants to change behavior and drive adoption.

• Enthusiastically work closely with customers to drive engagement on the OpenTable platform and increase reservation availability.

• Respond to restaurant partner concerns from our Customer Support and field teams.

• Perform presentations and training remotely to restaurant customers.

• Inspire customers to think differently about their business in ways that will help both parties achieve success.

• Consistently meet and exceed regular team and individual goals.

• Reduce churn.

Who you are:

• An experienced account manager.

• A consultative partner skilled in selling solutions and driving long-term value.

• A hospitality expert with deep, firsthand knowledge of restaurant operations.

• A self-motivated high-performer with a proven ability to thrive under pressure while meeting bold goals and deadlines.

• A persuasive storyteller skilled at reframing a customer’s perspective and challenging them to think differently about their business.

• A data-driven advisor with an aptitude for translating complex data into insights that persuade others to take action.

• An expert communicator and trainer with a natural talent for active listening and influencing key stakeholders.

• A tenacious, results-driven professional who is always reaching for the next level of success.

• A collaborative problem-solver with a validated ability to work across departments to achieve collective results.

• A highly organised executor with a sharp eye for documentation and excellent time management skills.

• An adaptable innovator who has shown success navigating unstructured and fast-paced environments

• A tech-savvy partner with experience using Salesforce (or an equivalent CRM)

• A continuous learner—ideally with a university degree—who is passionate about the hospitality industry.

• An articulate communicator with a high command of business English.

Benefits:

Benefits of this role will be discussed during the interview process. 

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Account Executive

Location: Remote from Stuttgart (Baden Wuerttemberg) or Cologne (North Rhine Westfalia) 

About OpenTable:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture

The Role

The Account Executive is responsible for bringing new restaurants onto our dining network through a consultative sales approach. 

OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology. 

This position is hybrid, with you working 40% remotely from home & 60% traveling domestically. (these percentages are an average)

This role requires you to be a native German speaker as well as have English language proficiency.

In this Role you will:

• Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling OpenTable products!

• Champion and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base.

• Provide high-quality, data-driven in-person and online demos of OpenTable products that are customized for each partner to resolve solution needs

• Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful

• Educate operators about trends in the industry and offer rare insights

• Challenge customers to think differently about their business

• Generate business and strategic plans to define your selling strategies and tactics

• Strategically overcome objections and competition

• Consistently over achieve monthly and quarterly acquisition and revenue targets.

• Utilise your customers’ experience to continually evolve the sales process and our product

• Provide and present customer feedback to the Product and Marketing teams

• Utilise Salesforce to own your territory, stay organised, forecast sales activity, and process contracts

• Enhanced product knowledge and expert data tools knowledge (such as Preset)

• Be visible in and amongst the hospitality industry through networking, events and consistent engagement.

Please apply if:

• You speak German to a native language level and proficient in English to business level.

• You have significant experience in B2B Enterprise sales

• High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent.

• You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways

• You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not crucial.

• You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.

• You have outstanding negotiating skills that help drive business value during sales engagements.

• You are passionate about using data and analytics to advise decision-making and build business reasons

• You have strong time management and presentation skills and become comfortable with administrative tasks

• You are proficient in the use of Google Suite and Salesforce CRM.

• You are a conscientious, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.

• Ability to work in an unstructured and forward-thinking environment

• College degree required

Please note; we have a global recruitment team, so ask that your Resume is submitted in English. 

Benefits:

• Vacation: you accrue 30 days a year

• One Celebration Day per calendar year

• Pension Scheme: Company pays 20% on top of the monthly contributions.

• JobRad - bike leasing with tax benefits

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. 

About OpenTable

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Position

This position is remotely based in Bangkok, Thailand with upto 60% domestic travel requirements

We are seeking an Account Manager who will be responsible for leading customer retention and revenue growth within your territory of restaurants. This position will report to the Manager, Account Managers.

You will be in tune with the local restaurant industry and will proactively engage with our restaurant customers. You will be innovative in overcoming customer obstacles, and provide constructive perspectives to challenge current thinking. The successful candidate will be positive and encouraging by nature, resilient under pressure, and regularly sought after for insight, input, and collaboration.

In This Role, You Will

• Work closely with customers to increase product and feature adoption, improve their online availability and ultimately grow their business through our partnership.

• Become a trusted adviser to our customers and influencing an ongoing retention of their business with us.

• Maintain an experienced level of understanding of all products and services that OpenTable offers.

• Proactively incorporate company strategies into your work and constantly be on the lookout for opportunities to increase your impact with customers.

• Share and implement standard methodologies with members of the sales and restaurant relations team.

• Be highly visible and frequently face-to-face with our customers in the field.

• Stay current with organisational changes, initiatives, and vision.

• Work collaboratively with colleagues and key internal stakeholders.

Please Apply If

• You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is preferred but not essential.

• You are curious, humble and have an eagerness to learn.

• You are able to effectively influence and use data to guide your decisions. 

• You’re self-motivated and have the grit necessary to thrive against ambitious expectations.

• You naturally communicate well, and can establish trust with people genuinely and quickly.

• You are comfortable working in an unstructured and forward-thinking environment.

• You are an empathetic, team-orientated sales person who loves to collaborate and grow through learning and feedback.

• You are proficient in use of Google Suite and Salesforce CRM.

• You are bilingual with strong English and Thai language skills 

Benefits

Benefits of this role will be discussed during the interview process. 

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.