• 4+ years of experience in a Security Engineering, DevSecOps, or high-level SecOps role. You must possess a relentless automation mindset with proven ability in Python, Go, or low-code orchestration platforms.
• You need hands-on proficiency securing AWS or GCP services (IAM, WAF/ALB, Fargate/Lambda), deep experience with Infrastructure as Code (Terraform/CloudFormation/Pulumi) within a Git-based CI/CD workflow, and practical experience using agentic AI tools (e.g., Cursor, Claude Code, GitHub Copilot) to accelerate code development and security auditing.
• Experience securing "Agentic" developer tools and AI coding assistants, with a practical understanding of governing model traffic via AI Gateways and the Model Context Protocol (MCP).
• Familiarity with container security, zero-trust networking (Zscaler), EDR (Crowdstrike/SentinelOne), and managing endpoint security profiles (MDM/JAMF).

The Hook: Why this role matters now

Step into a critical leadership role to scale our global operational infrastructure. As the Global Director of Business Operations, you won't just oversee existing processes; you will completely own the operational rigor, efficiency, and scalability of our business across all international jurisdictions. You will be the architect of change, aligning our people, processes, and technology globally to drive our category-defining mission forward.

The Mission: What you will achieve in the first 6 months

In your first six months, you will take accountability for directing high-impact global strategic initiatives, coordinating critical planning and process implementations across all operating regions. You will own the definition and creation of global reporting and analysis for both internal stakeholders and external customers. Moving beyond basic management, you will drive operational excellence by cultivating a deep understanding of our processes and implementing aggressive enhancements and standardizations through automation.

Furthermore, you will be completely responsible for establishing and monitoring our global compliance controls to mitigate regulatory risks (including international data privacy standards). You will also proactively partner with IT to direct our technology and infrastructure strategy across all lines of business, including taking ownership of our global Business Continuity Planning (BCP) and Disaster Recovery initiatives. Ultimately, you will develop the scalability and growth goals that ensure our organization thrives over time.

The Toolkit: 

• Extensive experience leading, architecting, and facilitating multi-national or global enterprise-level projects.
• You must have a proven understanding and hands-on experience applying global compliance frameworks (e.g., GDPR) directly to business operations.
• You must possess a relentless ability to drive results, aggressively manage conflicting priorities, and consistently meet strict deadlines.
• Experience navigating rapid organizational growth and managing large-scale technological change across international business lines.

The Culture: How we work

We move fast, operate with zero ego, and embrace a bias to action. We are guided strongly by our four core values: transparency, excellence, grit, and humility. You will lead organizational change globally, requiring you to collaborate seamlessly with worldwide business partners to identify, scope, and prioritize key initiatives. We operate with a globally dispersed team; while our headquarters are in San Francisco, we maintain offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London, supporting a distributed and highly collaborative working style.

The Hook: Why this role matters now 

Step into a high-impact, autonomous role to open and own the Paris market. Whether you are an ambitious cyber underwriter ready to control your own regional strategy, or a highly connected cyber broker looking to accelerate your career on the carrier side, this is your opportunity. We are looking for a market-maker. Without the distraction of direct people management, you will have the strategic freedom to build our presence in France, leveraging Resilience's unique model that integrates advanced security expertise directly with cyber insurance to build client resilience from the inside out.

The Mission: What you will achieve in the first 6 months 

You will take complete ownership of delivering the strategy and driving growth for our primary and excess cyber business across the region. Utilizing your established network, you will actively engage and educate the broker market to maximize new business opportunities, achieve premium targets, and drive profitable growth. Moving beyond traditional underwriting, you will collaborate seamlessly with our in-house technology and security experts to execute client engagement strategies, evaluating risks and determining pricing based on both cutting-edge security data and foundational underwriting principles.

The Toolkit: 

• 5+ years of experience as a cyber underwriter or a cyber broker, backed by a proven track record of growth. 
• Possess a strong, active network of broker relationships in the French market, paired with a deep, technical knowledge of cybersecurity and cyber insurance markets.
• Demonstrate sound risk and pricing decision-making, incorporating technology/security resources and traditional underwriting principles
• You must be fully bilingual, with fluent spoken and written French and English. Additional languages is a plus for further regional expansion
• Technical fluency in G-Suite.

The Culture: How we work 

We move fast, operate with zero ego, and embrace a bias to action. This position is 100% Remote (Based in Paris, France), offering you the flexibility to operate autonomously while partnering with a globally dispersed team of security experts. We expect you to bring an intense passion for collaboration and a drive to shape the future of the cyber insurance industry.

The Benefits: Standardized perks You will work alongside prominent leaders and innovators from the insurance, technology, and cybersecurity industries, as well as experts from the highest tiers of the US military and intelligence communities. You will be part of a well-funded organization backed by top-tier investment firms including Intact Ventures, CRV, and Shield Capital.

The Hook: Why this role matters now

Welcome to the Risk Operations Center (ROC). We aren't looking for someone to just sit back and monitor threat feeds. In this pivotal role, you will own the intersection of cutting-edge cyber threat intelligence (CTI) and the strategic financial decisions of a category-defining cyber insurance carrier. You will take total ownership of transforming complex, proprietary claims data into the actionable intelligence that directly dictates our underwriting decisions, drives client loss-prevention strategies, and refines our cyber risk quantification models.

The Mission: What you will achieve in the first 6 months

In your first six months, you will take full accountability for systematically extracting and analyzing Indicators of Compromise (IOCs) and root cause insights from closed and ongoing cyber claims data. You will drive the development of proactive loss control campaigns tailored to our clients' unique risk profiles, focusing on maximizing risk reduction for Resilience. Acting as the critical operational liaison between the ROC, Underwriting, and Claims, you will ensure your intelligence continuously improves our data models. You will also step up as a thought leader, externally advocating for ROC insights through publications and presentations to influence industry practices and enhance company credibility.

The Toolkit: 

• 5+ years of experience in Cyber Threat Intelligence, Information Security Analysis, or a closely related field. 
• Demonstrated ability to assess security controls and articulate their effectiveness against high-impact threats. 
• You must deeply understand how to translate highly technical findings into hard financial loss metrics (e.g., ransom demands, business interruption) and clearly present these insights to non-technical audiences, including executives and underwriters.
• Proven experience with threat modeling and IOC analysis in a financial services or insurance context. 
• Familiarity with cyber insurance claims processes and underwriting principles, as well as a strong track record in public speaking or publishing security-related content.

The Culture: How we work

We move fast and embrace a bias to action. We are guided strongly by our four core values: transparency, excellence, grit, and humility. In the ROC, you will collaborate cross-functionally to ensure CTI seamlessly flows from analysis into immediate action. You will be expected to continuously refine our playbooks and Standard Operating Procedures (SOPs) to maximize efficiency across the intelligence cycle without needing to be micromanaged.

The Benefits: Standardized perks

You will work alongside prominent leaders and innovators from the insurance, technology, and cybersecurity industries, as well as experts from the highest tiers of the US military and intelligence communities.