Roku
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The Team
The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.
About The Role
Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.
For Massachusetts Only - The estimated annual base salary for this position is between $90,000 - $120,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You’ll Be Doing
- Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
- Being an active collaborator on the design of experimental A/B tests
- Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
- Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
- Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
- Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
- Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
- Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
- Collaborate with fellow world-class user researchers internationally and the Director of UX Research
We’re Excited If You Have
- Proven skills with survey design, quantitative analysis, and experimental designs
- Experience building with AI (Claude Code, CoPilot, or similar)
- Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
- Confidence to make recommendations to experiments being run by others
- Strong communication, presentation, interpersonal, and analytical skills
- Persuasive presentation skills, reporting both qualitative and quantitative data
- Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
- Ability to support timely communication and connection across multiple time zones
- Ability to leverage AI to streamline research processes and deliverables
- A passion for researching and understanding people
- 2-3 years of expertise as a consumer researcher in an industry setting
- Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research
Extra Points If You Have
- Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
- Experience with qualitative UX research methods, allowing you to work on other project types as needed
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The Team
The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.
About The Role
Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.
What You’ll Be Doing
- Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
- Being an active collaborator on the design of experimental A/B tests
- Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
- Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
- Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
- Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
- Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
- Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
- Collaborate with fellow world-class user researchers internationally and the Director of UX Research
We’re Excited If You Have
- Proven skills with survey design, quantitative analysis, and experimental designs
- Experience building with AI (Claude Code, CoPilot, or similar)
- Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
- Confidence to make recommendations to experiments being run by others
- Strong communication, presentation, interpersonal, and analytical skills
- Persuasive presentation skills, reporting both qualitative and quantitative data
- Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
- Ability to support timely communication and connection across multiple time zones
- Ability to leverage AI to streamline research processes and deliverables
- A passion for researching and understanding people
- 2-3 years of expertise as a consumer researcher in an industry setting
- Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research
Extra Points If You Have
- Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
- Experience with qualitative UX research methods, allowing you to work on other project types as needed
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The Team
The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.
About The Role
Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.
For California Only - The estimated annual base salary for this position is between $90,000 - $130,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You’ll Be Doing
- Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
- Being an active collaborator on the design of experimental A/B tests
- Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
- Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
- Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
- Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
- Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
- Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
- Collaborate with fellow world-class user researchers internationally and the Director of UX Research
We’re Excited If You Have
- Proven skills with survey design, quantitative analysis, and experimental designs
- Experience building with AI (Claude Code, CoPilot, or similar)
- Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
- Confidence to make recommendations to experiments being run by others
- Strong communication, presentation, interpersonal, and analytical skills
- Persuasive presentation skills, reporting both qualitative and quantitative data
- Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
- Ability to support timely communication and connection across multiple time zones
- Ability to leverage AI to streamline research processes and deliverables
- A passion for researching and understanding people
- 2-3 years of expertise as a consumer researcher in an industry setting
- Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research
Extra Points If You Have
- Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
- Experience with qualitative UX research methods, allowing you to work on other project types as needed
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The Team
The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.
About The Role
Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.
For California Only - The estimated annual base salary for this position is between $90,000 - $120,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You’ll Be Doing
- Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
- Being an active collaborator on the design of experimental A/B tests
- Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
- Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
- Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
- Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
- Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
- Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
- Collaborate with fellow world-class user researchers internationally and the Director of UX Research
We’re Excited If You Have
- Proven skills with survey design, quantitative analysis, and experimental designs
- Experience building with AI (Claude Code, CoPilot, or similar)
- Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
- Confidence to make recommendations to experiments being run by others
- Strong communication, presentation, interpersonal, and analytical skills
- Persuasive presentation skills, reporting both qualitative and quantitative data
- Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
- Ability to support timely communication and connection across multiple time zones
- Ability to leverage AI to streamline research processes and deliverables
- A passion for researching and understanding people
- 2-3 years of expertise as a consumer researcher in an industry setting
- Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research
Extra Points If You Have
- Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
- Experience with qualitative UX research methods, allowing you to work on other project types as needed
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The Team
The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.
About The Role
Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.
What You’ll Be Doing
- Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
- Being an active collaborator on the design of experimental A/B tests
- Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
- Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
- Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
- Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
- Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
- Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
- Collaborate with fellow world-class user researchers internationally and the Director of UX Research
We’re Excited If You Have
- Proven skills with survey design, quantitative analysis, and experimental designs
- Experience building with AI (Claude Code, CoPilot, or similar)
- Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
- Confidence to make recommendations to experiments being run by others
- Strong communication, presentation, interpersonal, and analytical skills
- Persuasive presentation skills, reporting both qualitative and quantitative data
- Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
- Ability to support timely communication and connection across multiple time zones
- Ability to leverage AI to streamline research processes and deliverables
- A passion for researching and understanding people
- 2-3 years of expertise as a consumer researcher in an industry setting
- Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research
Extra Points If You Have
- Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
- Experience with qualitative UX research methods, allowing you to work on other project types as needed
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
We believe that great user experiences come from people who have the vision to see the big picture while maintaining incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers who work collaboratively with our world-class Product and Engineering teams to meet customer needs and deliver a Roku experience defined by simplicity and delight.
About the role
Roku is looking for a Senior UX Product Designer to join the Product Catalog team and support the growth of Roku’s subscription business. In this role, you will define and design self-service tools and features that help Roku developers, content partners, and internal operations teams grow their subscription revenue on the Roku platform.
Outstanding user experiences come from people who can see the big picture while maintaining exceptional attention to detail. This role requires a proactive approach and a keen eye for craft to ensure our products continue to set the standard for excellence in the streaming industry.
What you’ll be doing
- Design simple, intuitive flows and experiences while maintaining a high bar for craft and usability. Strive for innovation and make thoughtful design decisions informed by trade-off analysis, while maintaining clear documentation throughout the design process.
- Work closely with product managers to identify the problems, business goals, and user outcomes that your designs will address. Independently navigating ambiguous requirements and shifting priorities to bring clarity and define new features.
- Gather requirements and create user-centered experience flows, including the cross-pollination of ideas with different teams within Roku.
- Build flexible and scalable products/features that our partners can use to maximize their experience on the Roku platform.
- Collaborate closely with the development team throughout the lifecycle of the product/feature.
- Demonstrate strong product and design thinking with executive-ready communication skills, including clear problem framing, decision making, and tailored narratives for different stakeholders.
- Build strong relationships with PM and Engineering partners and collaborate cross-functionally across different time zones to drive end-to-end design. Advocate for user needs and push for the prioritization of UX improvements, refinements, and enhancements.
We’re excited if you have
- 6+ years of experience designing for enterprise customers, ideally with experience working on publishing platforms.
- A track record of shipping multiple products or features, and the ability to clearly articulate your specific contributions.
- Portfolio highlighting projects demonstrating user-centered design solutions with measurable outcomes (include online portfolio link with resume)
- Hands-on experience working with user researchers (or conducting user research yourself) and using those insights to inform your designs.
- Experience designing patterns and components and contributing to design systems.
- Ability to thrive in an ambiguous environment, and to embrace opportunities to rapidly iterate on designs
- A passion for getting the subtle details right when creating a high-performing, world-class experience.
- Proficiency in design and prototyping tools such as Figma (or similar) to create user interfaces
- Degree in Design, Computer Science, Human-Computer Interaction, or a related field.
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
We believe that great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers working collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight.
About the Role
Roku is looking for a UX Product Designer with strong interaction design skills to drive improvements to our Premium Subscription services within The Roku Channel, with an initial focus on migrating our standalone Frndly TV live TV streaming service into our Premium Subscriptions experiences. This design work will involve UX for browsing and searching for shows, live TV guide integration, merchandising, subscription flows, playback, and more, with a strong focus on collaboration with other UX designers working in these areas.
The Roku Channel currently offers more than 50 premium subscription services – including Paramount+, HBO Max, and Discovery+ -- with more coming every quarter. Each features a consistent user interface to help customers enjoy their entertainment across multiple subscriptions in one place.
For California Only - The estimated annual salary for this position is between $185,000 and $210,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You’ll be Doing
- Work closely with product managers and business stakeholders to identify the problems, business goals, and user outcomes that your designs will address
- Design features for Premium Subscription services within The Roku Channel, with an initial focus on our Frndly live TV streaming platform, so that they collectively create a consistent, seamless, easy-to-use experience for customers to subscribe to and watch their favorite shows
- Collaborate closely with Product Management and developers throughout the project lifecycle
- Partner with experienced User Researchers to gain insight on user needs, and to determine and execute the ideal research methodology to evaluate your designs
- Collaborate with other UX designers responsible for features related to browsing, searching, playback, live TV Guide, sign-up flows, and more
- Own your designs and communicate effectively, articulating your design decisions to colleagues from diverse disciplines
- Give and receive feedback in regular design critiques with your peers and during formal design reviews with UX management
We’re Excited If You Have
- Experience designing a variety of features related to TV streaming services for consumer audiences
- A proven track record in interaction design, showing artifacts of the process that help support your design decisions, as well as the business results driven by those designs
- Experience collaborating with product managers, developers, and management to refine design concepts through rapid iterations, meeting the goals of both users and the business
- Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
- Expertise in designing and prototyping with Figma
- A passion for getting the subtle details right when it comes to creating a high-performing, world-class experience
- Endless empathy for the user
- A degree in Design, Computer Science, Human-Computer Interaction, or a related field
#LI-SSC
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
We believe that great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers working collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight.
About the Role
Roku is looking for an experienced UX Product Designer with strong mobile interaction design skills to lead the design of key Mobile streaming experiences. This work will mainly focus on mobile streaming experiences and associated workflows such as subscription and account management. We know your time is valuable, so we love being transparent about our hiring processes. For this Product Design role, we’ll start with a call from your dedicated Roku recruiter. Then you’ll have a follow-up call with the Hiring Manager (UX Design Manager). After that, we’ll ask you to do a 35-minute portfolio presentation to a cross-functional, 4-person panel of designers, researchers, and product managers. In this presentation, we’ll want you to walk us through a couple of projects you’ve done that you’re especially proud of. You’ll tell us what your role was, what your process was, how it turned out, and what you learned from it – showing artifacts from your process along the way. Then you’ll have one-on- one meetings with the panel for follow-up questions and other conversations. Throughout the process, your Roku recruiter will be there for you every step of the way!
What you’ll be doing
- Conceptualize and deliver design for mobile app features that enhance both content discovery, playback and management
- Communicate designs - articulating design rationale and creating effective design artifacts (wireframes, flows, specs, etc.)
- Contribute at every step of the product development life-cycle from general product discovery, research, ideation and AB tests
- Conduct and participate in design reviews with a range of stakeholders across the organization
- Balance qualitative and quantitative data to make user-centered design decisions
- Work closely with Product Managers to identify the problems and business goals that your designs will addres
- Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs
We’re excited if you have
- 6+ years relevant experience in Mobile Product Design
- Proficiency in delivering delightful and effective consumer mobile app experiences and/or shipped products, demonstrating deep fluency with both Material and iOS design guidelines
- Experience designing for streaming experiences and familiarity with common asset considerations and constraints
- Experience designing patterns and components used across many product surfaces (mobile, tablet)
- Ability to thrive in an ambiguous environment, and to embrace opportunities to rapidly iterate on designs
- Experience collaborating with product managers, developers, and management to refine design concepts through rapid iterations, meeting the goals of both users and the business
- Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
- A passion for getting the subtle details right when it comes to creating a high-performing, world-class experience
- Endless empathy for the user
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
We believe that great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers working collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight.
About the Role
Roku is looking for an experienced UX Product Designer with strong mobile interaction design skills to lead the design of key Mobile streaming experiences. This work will mainly focus on mobile streaming experiences and associated workflows such as subscription and account management. We know your time is valuable, so we love being transparent about our hiring processes. For this Product Design role, we’ll start with a call from your dedicated Roku recruiter. Then you’ll have a follow-up call with the Hiring Manager (UX Design Manager). After that, we’ll ask you to do a 35-minute portfolio presentation to a cross-functional, 4-person panel of designers, researchers, and product managers. In this presentation, we’ll want you to walk us through a couple of projects you’ve done that you’re especially proud of. You’ll tell us what your role was, what your process was, how it turned out, and what you learned from it – showing artifacts from your process along the way. Then you’ll have one-on- one meetings with the panel for follow-up questions and other conversations. Throughout the process, your Roku recruiter will be there for you every step of the way!
What you’ll be doing
- Conceptualize and deliver design for mobile app features that enhance both content discovery, playback and management
- Communicate designs - articulating design rationale and creating effective design artifacts (wireframes, flows, specs, etc.)
- Contribute at every step of the product development life-cycle from general product discovery, research, ideation and AB tests
- Conduct and participate in design reviews with a range of stakeholders across the organization
- Balance qualitative and quantitative data to make user-centered design decisions
- Work closely with Product Managers to identify the problems and business goals that your designs will addres
- Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs
We’re excited if you have
- 6+ years relevant experience in Mobile Product Design
- Proficiency in delivering delightful and effective consumer mobile app experiences and/or shipped products, demonstrating deep fluency with both Material and iOS design guidelines
- Experience designing for streaming experiences and familiarity with common asset considerations and constraints
- Experience designing patterns and components used across many product surfaces (mobile, tablet)
- Ability to thrive in an ambiguous environment, and to embrace opportunities to rapidly iterate on designs
- Experience collaborating with product managers, developers, and management to refine design concepts through rapid iterations, meeting the goals of both users and the business
- Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
- A passion for getting the subtle details right when it comes to creating a high-performing, world-class experience
- Endless empathy for the user
#LI-AB3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Our talented and diverse UX team delights users one design at a time, while building and enhancing a UX culture within Roku that nurtures our ongoing enrichment and elevates the UX maturity across the company and the industry. We believe that great user experiences come from people who have the vision to see the big picture on the macro side while still maintaining incredible attention to detail on the micro side. More than the ability to keep the vision while managing the minutiae, we need someone who can play three-dimensional chess on the axes of what our customers need and what our world-class engineers can produce while keeping things as elegantly easy as possible.
About the Role
Roku is looking for a talented, well-rounded Senior UX Product Designer who can create useful and easy-to-use streaming experiences. For this role, we need a senior designer with extensive experience on consumer-facing products. This person is both a thinker and a maker - someone that is comfortable with thinking about customer value while still maintaining a command of design details. We want someone who is fluent whether speaking with designers, product managers, or engineers, with a track record of driving concepts all the way to launch. This person is focused on design excellence and is thoughtful about delivering design solutions that create engagement. The ideal candidate will have a track record of creating impactful experiences in the streaming industry. This person must be an independent operator, able to push projects forward on their own, while still proactively seeking stakeholder feedback and approvals. They should be pragmatic and guided by UX principles and frameworks for building robust and functional products. The candidate should demonstrate confidence in their approach while carefully assessing tradeoffs to make informed decisions. The ability to work effectively in a fast-paced environment, remain flexible, and manage through change, while being comfortable with ambiguity, is essential.
For California Only - The estimated annual salary for this position is between $217,900 - $270,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off
What You’ll Be Doing
- Explore design directions, analyzing the pros and cons of each, to arrive at creative, thoughtful design solutions
- Communicate the user experience at various stages of the design process with wireframes, flow diagrams, mockups, specs, and/or lightweight prototypes
- Provide and receive feedback in regular design critiques with peers, cross-functionals in the core team of the projects, and leadership
- Balance qualitative and quantitative data to make user-centered design decisions
- Analyze and document interaction models and detailed case logic
- Partner with product managers, engineers, and cross-functional stakeholders to understand requirements and build unique experiences that inform, entertain, and delight our customers
- Contribute at every step of the product life-cycle from general product discovery, research, ideation, and AB tests
- Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs
- Drive changes, refinements, and improvements to the user experience
- Operate independently with self-motivation, taking initiative and driving projects to completion without extensive guidance
- Facilitate quick and effective decision-making, ensuring efficient progress and alignment within the team
We’re Excited If You Have
- 6+ years of relevant experience in UX Design
- Proficiency in Figma
- A passion for the end-to-end user experience
- Strong analytical skills to navigate complex interaction paths and use cases
- Strong visual design skills to bring proposals to high-fidelity, near implementation-ready designs
- Experience with the streaming TV experience and TV UI design
- Experience collaborating with teams of designers, researchers, product managers, and engineers throughout the design process and creating artifacts to document the design and user experience
- Excellent communication, facilitation, presentation, interpersonal, and analytical skills
- Excellent problem-solving skills and relentless attention to detail
- Ability to operate effectively in a dynamic and self-managing environment
- Confidence in decision-making while carefully evaluating tradeoffs
- Flexibility and adaptability in navigating through change and ambiguity
#LI-SSC
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku comprises UX designers, researchers, and writers who work collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight. The UX Research sub-team is a tightly knit horizontal resource within the larger UX team at Roku.
About the role
This role is dedicated to Roku TV (RTV). You’ll join the team shaping the vision and execution of our TV products and features, ensuring they continue to set the global benchmark for performance and ease of use.
Roku is hiring an experienced UX Researcher to lead high-impact research across our full TV portfolio. In this role, you’ll deeply understand how people interact with Roku devices and ensure a cohesive, simple experience across partner brands and device tiers. You’ll operate at the crucial intersection of physical hardware and the Roku OS. Your insights will uncover user needs and pain points and directly drive the evolution of new TV experiences - from out-of-the-box setup and hardware performance to picture quality optimization and the future of TV hardware - making a tangible, visible impact across Roku’s most widely used experiences.
You’ll partner closely with Product Management, Design, and Engineering to align research with technical roadmaps and business priorities, turning insights into decisions that ship. Together, you’ll ensure Roku delivers a simple, delightful entertainment experience that is grounded in user needs and felt across every TV we build.
For California Only - The estimated annual base salary for this position is between $140,000 - $150,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Develop, plan, and execute research initiatives in collaboration with UX Research managers, other UX researchers, product managers, leaders at Roku, UX and visual designers, and others
- Utilize your research insights to influence the selection, definition, and design of product offerings that maximize engagement, leading to high customer retention
- Collect and analyze user behavior through both generative and evaluative methodologies
- Effectively present research insights to diverse stakeholder audiences through written reports and presentations
- Work closely with multiple key stakeholders to identify the problems and business goals that your research will address
- Be a deeply embedded member of product teams, while also being a strong collaborator on the UX research team
We’re excited if you have
- 2 to 3 years' experience as a UX Researcher in industry settings (not including academic experience)
- Experience building with AI (Claude Code, CoPilot, or similar)
- Proven skill with a broad methodological toolkit, including interviews, usability testing, surveys, field studies, diary studies, and quantitative analysis
- Confidence in selecting the most appropriate methods for a given problem or question
- Experience collaborating with teams of business leaders, designers, researchers, and product managers throughout the planning and development process
- Experience gathering and understanding business strategy, and finding the right balance between user and business needs
- Excellent communication, facilitation, presentation, interpersonal, and analytical skills
- Experience with mixed methods research
- Strong project management skills with the ability to define, plan, and lead projects forward
- Experience in the entertainment field, working with teams producing TV/Movies, is a plus
- An ability to operate with appropriate guidance: You have experience contributing to and, when appropriate, leading parts of the research approach for whole products, including multi-phase planning; building relationships with stakeholders and including them in the process; and proactively suggesting research needs/methods in partnership with your manager and cross-functional teammates
- Comfortable with accepting guidance from UX Research managers or senior-level researchers to optimize the research approach, as well as from non-research stakeholders
- A passion for researching people
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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