What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

Overview

Scout Motors is seeking a Senior Director of Human Resources Operations to lead and scale core HR operational functions during a period of rapid growth. This role is critical to building a world-class people infrastructure that supports a high-performance, value-driven organization. 

Reporting to the CHRO, the Sr. Director of HR Operations will be responsible for designing and executing scalable strategies across Total Rewards, HR Systems, and HR Compliance. This leader will bring a strong operational mindset, deep functional expertise, and the ability to translate business strategy into effective HR solutions that support both corporate and manufacturing environments. 

This position is based in Charlotte, NC, with regular collaboration across Scout Motors locations and functions. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Leadership & Collaboration

• Build, develop, and lead high-performing HR operations teams across functional areas.
• Act as a strategic partner to the CHRO and broader HR leadership team, contributing to the enterprise-wide people strategy.
• Collaborate cross-functional with Legal, Finance, IT, Production, and business leaders to deliver integrated and customer centric solutions.
• Champion a culture of accountability, continuous improvement, and operational excellence.

Total Rewards

• Drive the design and administration of competitive and equitable total rewards programs, including compensation, benefits, incentive plans, and recognition programs.
• Ensure total rewards offerings align with Scout Motors' business strategy, talent philosophy, and market positioning, while supporting attraction, retention, and
• engagement.
• Oversee job leveling and pay governance ensuring competitiveness, internal equity, compliance, and scalability.
• Partner closely with Finance and business leaders on headcount planning, compensation budgeting, and incentive design.

HR Systems & Analytics 

• Own the HR technology life cycle, including HRIS, compensation and benefits administration, and related tools, ensuring scalability, data integrity, and an excellent employee experience.
• Drive continuous improvement through automation, data analytics, process optimization, and system enhancements.
• Ensure strong data governance, security, and compliance with privacy regulations.

HR Compliance

• Lead HR compliance strategy across federal, state, and local employment laws and regulations.
• Ensure HR policies, practices, and processes are compliant, consistently applied, and aligned with Scout Motors' values.
• Oversee audits, regulatory reporting, and risk mitigation related to HR operations.
• Serve as a trusted partner within HR, with Compliance, and with VW Group on compliance-related matters. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 10-15% of the time. Valid driver's license required. Passport required

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree required; master's degree or MBA preferred.
• 15+ years of progressive HR experience, with significant leadership experience in HR Operations, Total Rewards, and HR Systems.
• Experience in automotive, manufacturing, technology, or other complex, fast-growing environments is strongly preferred.
• Demonstrated expertise in compensation, benefits, HR technology, analytics, global mobility, and compliance.
• Proven ability to scale HR operations in a high-growth transformation environment.
• Strong business acumen with the ability to balance strategic thinking and hands-on execution.
• Experience leading and developing senior-level teams.
• Strategic and systems-oriented thinker with strong operational discipline 
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 10-15% of the time. 
• Valid driver's license required.
• Passport required

Skills & Competencies

• Strategic and systems-oriented thinker with strong operational discipline
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $210,000.00 - $255,000.00

Internal leveling code: M5

Overview

The Director, AI Product is responsible for translating enterprise AI strategy into high-impact, production-ready AI products and capabilities. Reporting to the Senior Director of AI, this role owns the AI product portfolio—from discovery through scaled execution—ensuring AI initiatives are designed, delivered, and adopted as true business products with clear outcomes. 

This leader serves as the connective tissue between business sponsors, AI engineering teams, data/platform leaders, and the AI Center of Excellence (CoE). The role requires strong product leadership, systems thinking, and the ability to operate AI initiatives with discipline, speed, and measurable value. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

AI Product Strategy & Portfolio Ownership  

• Own and manage a portfolio of AI products and use cases aligned to enterprise priorities and strategic domains. 
• Translate business problems into well-defined AI product roadmaps with clear success metrics and value hypotheses. 
• Ensure AI initiatives progress through defined lifecycle stages (Discover → Prototype → Execute → Available). 

Product Management & Delivery 

• Act as senior product owner for priority AI initiatives, partnering with business sponsors to define outcomes, KPIs, and adoption plans. 
• Lead cross-functional delivery teams (AI/ML, data, engineering, analytics, UX) to deliver production-ready AI capabilities. 
• Balance experimentation with execution—knowing when to pivot, scale, or stop initiatives based on evidence. 

Business Partnership & Value Realization 

• Partner closely with business leaders to ensure AI products solve real problems and drive measurable operational or financial impact. 
• Support business owners through handoff and scaling, enabling sustained ownership post-deployment. 
• Contribute to AI value storytelling and executive reporting in partnership with the Senior Director of AI. 

AI Operating Model & Governance 

• Operate within the AI Center of Excellence hub-and-spoke model, ensuring AI products align to enterprise standards and governance. 
• Collaborate with Responsible AI, security, privacy, and architecture stakeholders to embed controls early and consistently. 
• Reinforce product discipline, documentation, and lifecycle management across the AI portfolio. 

Team Leadership & Capability Building 

• Lead and mentor AI Product Owners, Business Analysts, and cross-functional product contributors. 
• Establish repeatable product practices, templates, and playbooks for AI delivery at scale. 
• Contribute to the broader AI product and innovation culture across the enterprise. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, North Carolina. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

Required 

• 12+ years of experience in product management, digital platforms, data, or AI-adjacent roles. 
• Proven experience owning and delivering complex, cross-functional products from concept to scale. 
• Strong ability to partner with business leaders and translate strategy into execution. 
• Working knowledge of AI/ML concepts, data platforms, and product lifecycle management.   

Preferred 

• Experience managing AI or advanced analytics products in an enterprise environment. 
• Familiarity with portfolio-based funding, governance, and value measurement. 
• Experience operating within a federated or hub-and-spoke delivery mode 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $180,000.00 - $220,000.00

Internal leveling code: M6

Overview 

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability. 
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels). 
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports). 
• Build and manage LMS vendor relationship and oversee LMS platform upgrades. 
• Create best practices around monitoring overall system performance and uptime. 
• Assess, build, and audit key learning metrics – develop reporting for the enterprise. 
• Proactively handle key LMS issues, password resets, and LMS troubleshooting. 
• Lead training & develop LMS sessions for business-unit scouts across the organization 
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units) 
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s 
• Create, Assign, and analyze training for all learning populations, talent, and career paths. 
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments. 

Stakeholder Partnership 

• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes 
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations. 
• Provide and present regular updates on LMS status, learning metrics, and training progress. 
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership. 

Full-Cycle LMS Administration 

• Own the end-to-end LMS enterprise development, integration, and stabilization. 
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners. 
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values. 
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions. 
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets. 
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators. 

Technology & Tools 

• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity. 
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture. 

External Representation 

• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity. 
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access. 
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers. 
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights. 
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations. 
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed. 
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met. 
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to‑end learning operations. 
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history: a vehicle dating back to 1960 that forged the path for generations of rugged SUVs and trucks. But Scout is more than a brand; it’s a legacy rooted in exploration, caretaking, respect, and hard work. 

As an intern, you’ll join teams dedicated to honoring that legacy the right way: 

• Respect for the past and future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. 

• Respect for communities by creating a company that stands for its people and its customers. 

• Respect for work and play with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. 

• Respect for customers by developing two powertrains that meet their requirements - an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. 

Scout Motors Internship Program 

We will provide aspiring professionals with a unique opportunity to gain hands-on experience with our talented, inclusive, and entrepreneurial teams. Undergraduate Interns will immerse themselves in the rugged SUVs and trucks landscape, gaining exposure to the latest trends, technologies, and market dynamics. Interns will be assigned meaningful projects aligned with Scout’s goals. These projects will challenge interns to apply their academic knowledge in real-world scenarios, fostering problem-solving skills and creativity while working under the mentorship of our leaders. 

This program is designed for current undergraduate students who live in our local market. Please note that no housing stipend is provided.  

2026 Internship Program Overview 

• Schedule: The program is anticipated to run mid-May to mid-August 2026 
• Duration: Our internship program runs approximately 12 weeks, with the official end date varying dependent upon student needs and the start of respective Fall academic calendars 
• Transportation + Housing: our Interns will be responsible for providing their own housing and transportation 

Important Notes:  

• Scout Motors will not provide relocation or sponsorship as part of our Internship program  
• High preference for currently enrolled Bachelors degree students

Location & Travel Expectations:

• This role is on-site, and will be based out of our Scout Motors location in Charlotte, NC
• The responsibilities of this role require daily attendance at in-person meetings and events regularly. 

Housing & Sponsorship: 

• Scout Motors does not provide visa sponsorship or housing assistance for internship positions.

About the team

This team is focused on development, deployment and management of manufacturing and logistics systems and IT infrastructure interfaces.

Daily Responsibilities of the Internship Program include

• Collaborate with cross-functional teams (Data Engineers, IT Business Partners, Security, etc.) and gather requirements for onboarding new data sets
• Assist in developing data governance policies such as access control, data classification, standards and best practices for BI repots/visualizations
• Participate in the enhancement of existing data pipelines (ETL/ELT) and the creation of new features to meet business requirements
• Help implement observability and monitoring solutions for data workflows
• Maintain clear documentation on data assets, metadata management, data cataloging and governance processes
• Collaborate with cross-functional teams to gather feedback and make improvements to existing data platform processes

What you’ll bring 

As a Scout, you live our values through your actions every day: 

• Lead with Respect – You listen well, communicate with care, and treat everyone with dignity. 
• Move with Intent – You act with purpose, stay focused, and bring discipline to your work. 
• Figure It Out – You’re curious, resourceful, and resilient when facing challenges or ambiguity. 
• Go Together – You collaborate naturally, build strong relationships, and help the team succeed as one. 
• Step Up – You take initiative, embrace responsibility, and lean into opportunities to contribute. 
• Make It Matter – You take pride in the details, deliver quality, and aim for meaningful impact. 
• Enjoy It – You bring positivity, enthusiasm, and energy that makes the workday better for everyone. 

In addition to living our Scout values, you’ll also bring: 

• Must be enrolled in a bachelor's degree program for Engineering or Information Technology or a similar field as a Sophomore or higher
• Must be able to work from Charlotte, NC from mid-May to mid-August 2026.
• Strong interest in electric vehicles, automotive engineering, and sustainable transportation.
• Excellent analytical, problem-solving, and critical thinking skills.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and work in a fast-paced team environment.
• Detail-oriented with a proactive and results-driven mindset.
• Proficiency in Microsoft Office suite and project management tools is preferred.

What you'll gain

• Get a head-start into your career with hands-on experience in the one of the fastest-growing industries- electric vehicles
• Work hand-in-hand with talented professionals, tackling innovative projects to help bring a best-in-class electric vehicle to market
• Make an impact on legacy product that will revolutionize the EV industry
• Improve your abilities and broaden your knowledge base in the automotive industry

Pay Transparency

This is a paid internship program.

Hourly pay rate = $25.00 per hour

Internal leveling code: i0

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Install, configure, and maintain AI platform and tools.
• Design, deploy, and operate infrastructure supporting ML and LLM workloads.
• Build, containerize, and deploy AI services using Docker.
• Build and maintain Machine Learning CI/CD pipelines for training, testing, and deployment.
• Deploy and manage AI services across cloud and on-prem environments.
• Automate infrastructure provisioning using Terraform and Infrastructure-as-Code best practices.
• Monitor system performance, reliability, and scalability of AI platforms.
• Implement observability for agentic AI systems to ensure reliability, transparency, and debuggability.
• Perform regular security updates, patching, access control, and vulnerability remediation.
• Integrate AI tools with APIs, data platforms, and internal systems.
• Research, evaluate, and prototype new AI, LLM, and MLOps tools.
• Troubleshoot infrastructure, data, and deployment issues.
• Research, test, and prototype emerging AI technologies.
• Document system architecture, deployment processes, and operational runbooks.

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
• 7+ years Practical experience with LLM platforms, LLMOps, and MLOps.
• Experience deploying and maintaining AI or data platforms in production.
• Hands-on experience with AI/automation tools.
• Experience designing and orchestrating agentic automation workflows.
• Strong experience with Terraform and Infrastructure-as-Code.
• Proven experience deploying applications using Docker (Docker files, image optimization, container lifecycle).
• Expertise with cloud platforms such as AWS.
• Expertise with CI/CD tooling (GitHub Actions, GitLab CI).
• Strong Knowledge of Kubernetes and orchestration.
• Solid understanding of networking.
• Experience supporting high-availability, production AI systems.
• Scripting skills (Python, PySpark, Bash).
• Knowledge of security best practices, patch management, and access controls.
• Collaborate with engineering, data, and product teams to support AI initiatives.
• Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.
• Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.
• A teaching and coaching approach to guiding engineers and teams in approaches.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Internal leveling code: IC8

About the Team

The Data Platform Team at Scout is dedicated to unlocking the full potential of data by building a secure, scalable, and distributed platform that enables real-time insights, drives informed decision-making, and fosters innovation across the organization.

Our mission is to empower teams with actionable intelligence by streamlining data sharing, ensuring regulatory compliance, maintaining data integrity, and optimizing costs at every level.

This role is focused on building foundation for deploying AI-enabled use cases across company operations.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Contribute to the design, implementation, and maintenance of the overall cloud infrastructure data platform using modern IaC (Infrastructure as Code) practices.
• Work closely with software development and systems teams to build Data Integration solutions.
• Design and build Data models using tools such as Lucid, Talend, Erwin, MySQL workbench.
• Define and enhance enterprise data model to reflect relationships and dependencies.
• Review application data systems to ensure adherence to data governance policies.
• Design and build ETL (Python), ELT(Python) infrastructure, automation, and solutions to transform data as required.
• Design and Implement BI dashboards to visualize Trends and Forecasts.
• Design and implement data infrastructure components, ensuring high availability, reliability, scalability, and performance.
• Design, train and deploy ML models
• Implement monitoring solutions to proactively identify and address potential issues.
• Collaborate with security teams to ensure the data platform meets industry standards and compliance requirements.
• Collaborate with cross-functional teams, including product managers, developers, and business partners to ensure robust and reliable systems.

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
• 7+ years of hands-on experience as DataOps Engineer in a manufacturing or automotive environment.
• Experience with streaming and event-based architecture.
• Experience implementing data lakehouse solutions using Databricks.
• Experience with infrastructure as code (Terraform).
• Proficient in building data pipelines using languages such as Python and SQL.
• Experience with AWS based data services such as Glue, Kinesis, Firehose or other comparable services.
• Experience with Structured, unstructured and time series databases.
• Solid understanding of cloud data storage solutions such as RDS, DynamoDB, DocumentDB, Mongo, Cassandra, Influx.
• Several years of experience working with cloud platforms such as AWS and Azure.
• Proven ability to develop and deploy scalable ML models.
• Hands-on experience in designing, training, and deploying ML models
• Strong ability to extract actionable insights using ML techniques
• Ability to leverage ML algorithms for forecasting trends and decision-making
• Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.
• Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000.00 - $187,000

Internal leveling code: IC8

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Source and close new business to consistently meet or exceed quarterly sales quotas
• Build an intimate understanding of Verkada products and their place in the industry
• Manage the full sales cycle: Prospect for new customers, host online demos, create proposals, and close deals
• Maintain accurate pipeline management with expert-level forecasting 
• Aggressively exceed goals consisting of outbound phone calls, emails, online demos, and trials every quarter
• Act as a trusted advisor and subject matter expert to customers and channel partners
• Work closely with Customer Success to ensure smooth launches and fuel future product growth
• Provide market/client feedback to Verkada’s product/engineering team

What You Bring

• 5-10+ years of quota exceeding Sales experience working for a technology vendor selling Enterprise solutions into State Agencies
• Prior Experience in Government procurement processes and regulations, security standards and policies
• Experience responding to Government RFI's and RFP's
• A track record of developing a greenfield territory, adding net new logos in an Enterprise software role
• Hunter mentality with solid Sales DNA
• Strong verbal and written communications skills
• BS/BA degree strongly preferred

US Employee Benefits

Our office, Queen City Endodontics - Hutcheson in Charlotte, NC is seeking a talented part-time Dental Assistant to join our busy specialty practice. 

We are looking for a talented and skilled Dental Assistant to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.  

Your Responsibilities 

You will ensure excellent patient service and lift administrative and basic dental tasks off the Dentist’s shoulders. You will be focused on ensuring that the patients' needs, concerns, and questions are answered. You will help keep the patient relaxed and comfortable during their visit, being the patients go to resource during their visit which includes the following: 

• Welcoming patients to the dental office 
• Preparing patients for treatment, ensuring their comfort 
• Selecting and set up instruments, equipment, and supplies 
• Sterilizing instruments according to regulations 
• Assisting the dentist through 4-handed dentistry 
• Providing oral hygiene and post-operative care instructions 
• Keeping the dental room clean and well-stocked 
• Scheduling appointments and post op visits 
• Maintaining accurate patient records  
• Assisting with payment procedures 

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.  

Your Background 

You are a resourceful dental assistant who loves helping patients receive the experience they deserve and helping the Dentist to provide it. You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who is able to proactively adjust to shifting priorities, and values the chance to make an important impact.  

You also have the following: 

• At least 1-2 years of proven experience as dental assistant, endodontics preferred
• Knowledge of dental instruments and sterilization methods 
• Understanding of health & safety regulations 
• Ability to perform regulated non-surgical tasks 
• Good computer skills 
• Excellent communication and people skills 
• A strong attention to detail 
• Well-organized and reliable 
• A high school diploma  
• A certificate from an accredited dental assistant program (if required by law) 
• An active state radiology license (if required by law) 

If this sounds like you, you will fit right in with the team! 

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

Your Benefits & Perks 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

8430 University Executive Park Dr, Ste 600 Charlotte, NC 28262

#priority

We are looking for a Staff Software Engineer to join our Engineering team.

What you’ll do:

• Architect resilient software components within a distributed Python and C environment (K8s, EKS, EC2, Lambda, RDS, etc). 
• Take full ownership for solving complex problems from inception to execution. 
• Drive team and organization strategy with minimal guidance, ensuring technical decisions directly support company goals.
• Proactively identify and resolve technical debt or process friction, simplifying the codebase and developer experience to improve team velocity.
• Coach and mentor engineers, to build a high-performance culture. Serve as a subject matter expert who remains approachable.
• Proactively communicate, identify and mitigate technical risks, navigating trade-offs between system constraints and business impact. 
• Build trust with functional leaders and stakeholders, communicating highly technical concepts into clear dialogue to gain alignment on priorities.
• Work with Python and C applications  to resolve wide-ranging issues, and drive feature implementation. 

What you’ll need:

• Bachelor's Degree in Computer Science or related field.
• 6+ years programming experience, ideally on a modern stack.
• Experience: 4+ years of experience writing high-quality, production-grade Python.
• Hands-on experience with Continuous Delivery principles and techniques, including unit testing and build & deploy pipelines.
• Ability to lead and influence a team's technical direction.
• Hands-on experience with AWS or similar cloud technologies (RDS, Aurora, Dynamo, EKS, or Lambda) and Kubernetes.
• Demonstrated ability to design resilient software components within a distributed system.
  
  

Nice to have:

• Familiarity with Python Flask and/or FastAPI frameworks.
• Experience developing in C.
• Domain knowledge in Payment Systems or financial tech.
  
  

Our office, Queen City Endodontics - Hutcheson in Charlotte, NC is seeking a talented Practice Manager to join our busy specialty practice. 

We are looking for a talented and skilled Practice Manager to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.  

Why Queen City Endodontics Endodontics?

At Queen City Endodontics, we believe in the power of collaboration and continuous learning. Our diverse team includes Dental Assistants, Sterilization Technicians, Specialists, Office Managers, and Patient Care Coordinators who work together to ensure exceptional patient experience and outstanding clinical results. We’re committed to fostering an environment where all employees are valued, respected, and given the opportunity to thrive—at work, at home, and everywhere in between.

Your Role: Practice Manager

As our Practice Manager, you will play a crucial role in ensuring our operations run smoothly, efficiently, and in compliance with all regulations. You’ll be responsible for mentoring team members, enhancing patient experiences, and implementing best practices across all levels of our organization. Here’s what you can expect in this role:

• Overseeing daily operations to ensure they are carried out in a cost-effective manner.
• Managing budgets, financial data, and forecasts to improve profitability.
• Purchasing materials, planning inventory, and optimizing warehouse efficiency.
• Ensuring the practice remains compliant with all legal and healthcare regulations.
• Implementing quality controls and monitoring key performance indicators (KPIs).
• Training and supervising staff, while fostering a culture of continuous improvement.
• Enhancing the quality of patient care through innovative and compassionate leadership.
• Coordinating and facilitating additional office responsibilities as needed.

Your Background:

We’re looking for a resourceful and compassionate Practice Manager who excels at leading teams and achieving financial goals. You thrive on seeing patients leave our office healthier and happier, and you’re a problem-solver who can adapt to changing priorities. Here’s what we’re looking for:

• 3-5 years of experience managing a dental practice.
• Expertise in insurance verification, claims, and resolution processes.
• Strong understanding of patient and insurance accounts receivable (AR) management.
• Proven ability to maintain positive employee relations and oversee time-keeping.
• Solid knowledge of profit and loss (P&L) management, with a focus on controlling expenses.
• Familiarity with standard OSHA and HIPAA practices and policies.

If this describes you, you’ll fit right in with our team!

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

Your Benefits & Perks 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

8430 University Executive Park Dr, Ste 600 Charlotte, NC 28262

#priority

Overview of Opportunity 

As a Systems Engineer focused on Implementation, you will work alongside our experienced product team as the tip of the spear, driving technical implementations that safeguard our nation's most critical data. Our team of skilled engineers and developers operates as a collaborative, high-impact unit, maintaining a culture founded on partnership, customer engagement, and delivering solutions alongside data owners and policy makers. In this role, you are an independent strategist influencing the future of data protection and playing a vital part in securing the infrastructure of our nation.

We are looking for a technical expert who excels in high-stakes, onsite engagement with other teams and customers and possesses a deep understanding of the security, access control, and encryption components of customer systems with which we deploy our Zero Trust product. You will be expected to operate with a high degree of autonomy, where your technical insights and decisions directly shape the deployment strategy. You are the primary bridge between our internal product team and the customer, ensuring that implementation patterns are repeatable, secure, and perfectly aligned with client infrastructure.

What you will do 

• Strategic Onsite Implementation: Architect and lead the technical deployment strategy within client environments, taking full ownership of the installation, configuration, and integration phases.

• Technical Bridge & Collaboration: Drive the collaboration between the internal product team and the customer, translating complex technical requirements into successful production realities and ensuring customer feedback informs product evolution.

• Identity & Access Integration: Coordinate the integration of identity solutions, ensuring seamless interoperability between the product and existing client authentication systems.

• Repeatable Pattern Development: Design and document repeatable implementation patterns and "Configuration as Code" (CaC) templates to ensure deployments are consistent, scalable, and easily maintainable.

• Cross-Functional Troubleshooting: Navigate complex organizational structures to integrate with multiple teams, troubleshooting technical hurdles across various skillsets and levels to see the product implementation to fruition.

• Infrastructure Management: Work fluently within Infrastructure as a Service (IaaS) environments, leveraging Linux expertise to optimize product performance and stability.

• DevOps Advocacy: Apply modern DevOps practices to the implementation lifecycle, promoting automation and continuous improvement in the delivery process.

What you will need:

• Independent Driver: A self-starter who operates with minimal supervision, manages their own deadlines, and takes personal responsibility for the success of the implementation from day one.

• Strategic Influence: The ability to provide expert technical guidance that carries weight with both internal developers and external stakeholders. Your thoughts and technical opinions matter and will drive project outcomes.

• Integration & Diplomacy: Exceptional ability to work alongside diverse technical teams (Network, Security, SysAdmin) to solve problems and drive progress in challenging onsite environments.

• Pattern-Oriented Mindset: A drive to move away from "one-off" fixes toward developing repeatable, automated patterns that improve the product's delivery velocity.

• Linux Mastery: Deep, "under-the-hood" knowledge of Linux operating systems, including performance tuning and security hardening.

• Infrastructure as a Service (IaaS): Proven experience deploying and managing resources in cloud or virtualized environments.

• Configuration as Code (CaC): Proficiency in using automation tools (such as Ansible or Terraform) to manage application and system configurations.

• DevOps Practices: Working knowledge of CI/CD, version control (Git), and automated testing as they apply to product implementation.

Nice to haves:

• PKI & Encryption: Experience with x509/PKI standards, including certificate authority management, trust chain configuration, and cryptographic troubleshooting.

• Identity & Access / LDAP: Familiarity with LDAP and integrated identity solutions (e.g., SailPoint, Okta, ForgeRock, or custom enterprise stacks).

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related technical field.

• Experience: 5+ years of experience in technical implementation, systems engineering, or product development, with a clear track record of successful onsite delivery in complex environments.

Security Clearance:

• Active TS/SCI w. Poly

#LI-JS

POSITION TITLE: Instructional Assistant (IT Support)

DURATION: Full Time

LOCATION: Charlotte, North Carolina

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO:

Classroom Facilitation

• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.  
• Assist classroom facilitation in a highly interactive, hands-on style.  The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support.
• The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
• The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
• The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
• Please note an IA will not be asked to facilitate a lesson for an extended period.
• The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
• Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards. 
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor. 
• Class sizes range from 15-30 learners.

Managing Learner Performance 

• Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
• Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
• Implement individualized study plans for learners who are struggling in the class.
• Participate in all required learner progress meetings with other members of the team.
• Monitor and enforce learner class attendance, dress code, and other program policies.

Administrative

• Participate in staff meetings
• Conduct real-time learner data entry in Salesforce and/or Canvas

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Graduate of a Per Scholas Training Program
• Obtained all certifications offered in the training course in which you participated 
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented
• Highly responsive communicator
• Excellent verbal communication skills

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The hourly rate for this position is $18/hour 

#LI-Onsite

About the role:
Starburst Data is seeking a highly skilled and motivated and self starting individual to join our team as a Resident Solution Architect. In this role, you will be responsible for working closely with our customers to understand their business challenges and requirements, and then architecting and implementing solutions using Starburst products. In this role, you will also work closely with our partner ecosystem and will design and implement comprehensive training programs, ensuring partners are equipped to deliver top-tier solutions to clients. As a Resident Solution Architect, you will serve as a trusted advisor to our customers, helping them maximize the value of their data and achieve their business objectives.

As a Resident Solution Architect at Starburst you will: 

• Collaborate with customers to understand their business goals, data architecture, and technical requirements.
• Design end-to-end solutions that leverage Starburst products to address customer needs, including data access, analytics, and performance optimization.
• Develop architectural diagrams, technical specifications, and implementation plans for customer projects.
• Lead the implementation and deployment of Starburst solutions, working closely with customer teams and internal stakeholders.
• Learn in depth how the engine, connectors and integrations with 3rd party products work.
• Provide technical guidance and best practices to customers on using Starburst products effectively.
• Work with partners to train and upskill external personnel on Starburst Products for successful delivery.
• Collaborate with internal teams and external partners to create resources, best practices, application flow diagrams and internal processes that enhance partner delivery capabilities
• Troubleshoot and resolve technical issues that arise during the implementation and operation of Starburst solutions.
• Stay current on industry trends, emerging technologies, and best practices in data management and analytics.

Some of the things we look for:

• Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree preferred.
• 8+ years of experience in a technical role, such as solution architect, data engineer, or software engineer.
• Deep understanding of data architecture principles, including data modeling, data integration, and data warehousing.
• Proficiency in SQL and experience with distributed query engines (e.g., Presto, Trino, Apache Spark).
• Strong problem-solving skills and the ability to think strategically about business challenges and technical solutions.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams.
• Experience with Linux OS, cloud platforms (e.g., AWS, Azure, Google Cloud), containerization technologies (e.g., Docker and Kubernetes) and programming/scripting (Java/Python/Bash) is a plus.
• Prior experience in client facing / consulting roles is highly desirable.
• Prior experience with open-source technologies and contributions to the open-source community are highly desirable.
• Prior experience with running technical training internally or externally is highly desirable.
• Familiarity with LLM-based data interaction patterns (e.g., natural
• language to SQL, retrieval-augmented generation) is a plus.
• Understanding of AI governance, data security, and risks associated
• with AI-generated queries and insights is a plus.

Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer

Where could this role be based?

• Charlotte, NC

Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 70% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

Curious how Shared Services fits into Red Ventures? Click here. 

Red Ventures is hiring a Manager, Technical Risk and Compliance to drive risk reduction across our organization and lead meaningful change wherever risk is not tolerable. This is a player-coach role, you will own the program and stay close to the work. This leader will own the technology risk program across multiple lines of business, from identification and prioritization through remediation and reporting, while establishing trusted partnerships and ensuring compliance obligations are met with rigor and consistency. If your compliance experience has been primarily vendor management and status reporting, this is probably not the right fit. This role includes direct people management responsibility, with a team that grows in scope over time.

What You’ll Do:

• Own the end-to-end technology risk lifecycle across all lines of business, including assessment, prioritization, remediation tracking, and executive reporting, ensuring every risk has a clear owner and is tracked to closure.
• Run the exception program, covering intake, review, approval routing, expiration tracking, and renewal governance, with no exceptions aging without an owner or a remediation commitment.
• Own the vendor and third-party risk assessment program, scoping and sequencing assessments based on exposure and business criticality, and embedding vendor risk review into onboarding and renewal cycles with Procurement and Legal.
• Drive compliance posture across PCI, SOC2, ISO 27001, and NYDFS, maintain the full obligation calendar, direct the team on assessments and evidence collection, and ensure no regulatory deadline is a surprise.
• Perform hands-on control testing, not just documentation review, but validating that technical controls are actually working, including logging enablement, encryption enforcement, and access scoping, and knowing when a screenshot is not sufficient evidence.
• Translate regulatory requirements into specific technical configurations and work directly with engineering to close gaps, you can read cloud configurations, IAM policies, and security tool outputs and assess whether a control is actually in place.
• Leverage AI tools and automation to accelerate compliance workflows, from drafting control narratives and risk assessments to streamlining evidence collection, closing audit gaps faster, and reducing manual toil across recurring compliance tasks.
• Assess AI, ML systems, and automated pipelines from a risk and compliance lens, understanding data flows, model governance, and where traditional frameworks require interpretation or adaptation.
• Eliminate the highest-friction manual GRC and compliance processes through tooling and workflow automation, targeting meaningful burden reduction within the first year.
• Serve as the security organization's primary interface to the business, building trusted relationships with BU leaders, Engineering, Finance, Legal, and Compliance, and translating risk into financial exposure, operational disruption, and regulatory consequence.

What We’re Looking For:

• Proven risk program ownership, has built or significantly matured a technology risk lifecycle end-to-end, and has been the one pulling evidence and validating controls, not just managing the auditor relationship.
• Technical compliance depth, 3 or more years in a GRC, compliance, or risk role where you were also the person who could validate the technical fix, not just track it in a spreadsheet.
• Hands-on audit experience, you have owned at least one major framework audit end-to-end, SOC 2 Type II, PCI DSS, or HIPAA, including evidence collection, control testing, and auditor response.
• Multi-stakeholder risk communication, translates technical risk into business impact for non-technical leaders across diverse business units.
• Automation-first mindset, track record of eliminating manual GRC or security processes through tooling, workflow automation, and AI-assisted compliance tasks.
• Cross-functional partnership builder, builds lasting relationships with Engineering, Finance, Legal, and BU leaders to drive risk accountability.
• Security architecture fluency, understands secure design principles, can read and evaluate cloud configurations and IAM policies, and can lead engineers through design reviews and risk mitigation work.
• Operates independently, sets direction, resolves blockers, and escalates only when a true decision is needed.
• AI and emerging tech risk awareness, can assess and advise on risks from AI adoption, automated pipelines, cloud architectures, and third-party integrations.
• People leader who develops talent, actively growing the team toward greater scope and ownership.

Minimum Qualifications: 

• At least 7 years of experience in cybersecurity, technology risk, or security operations.
• Demonstrated experience owning a technology risk program, not just contributing to one.
• Experience leading cross-functional risk assessments across multiple business units or technology domains.
• Strong understanding of risk and control frameworks including NIST, ISO 27001, and FAIR.
• Experience in regulated environments including SOC2, PCI, and NYDFS.
• Proven track record of automating manual security or GRC processes, including use of AI tools for compliance acceleration.
• Ability to assess AI, ML systems, and automated workflows from a risk and compliance perspective, including data flows and model governance.
• Strong stakeholder influence skills, with the ability to lead without authority.
• Experience managing technical and risk teams.

Preferred Qualifications: 

• Multi-business-unit or holding company experience, with familiarity operating in federated environments where risk priorities and technology stacks vary by business unit.
• Hands-on GRC platform experience with ServiceNow GRC, Archer, OneTrust, Drata, Vanta, or similar, including workflow automation and reporting configuration.
• Has designed a vendor risk assessment program from scratch, not just contributed to an existing one.
• Experience building risk dashboards or executive risk briefings that were used to drive business decisions.
• Active certifications such as CISA, CRISC, CCSP, or AWS Security Specialty.
• Prior experience at a company that went through a SOC 2 Type II or PCI Level 1 audit from scratch.
• Background that started in IT, cloud, or security engineering before moving into risk and compliance.
  
  

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $150,000 - $210,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LM2 #LI-HYBRID

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.
• Collaborate with AI engineering and iPaaS  engineering teams to plan and deliver complex platform initiatives.
• Patch and optimize open-source components for performance and security.
• Build iPaaS and AI infrastructure at scale and cross-cloud.
• Manage and provision AWS infrastructure using Terraform and Kubernetes.
• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.
• Improve and maintain CI/CD pipelines for scalable and secure component delivery.
• Tune Linux systems and open-source software for high performance and hardened security.
• Build internal tools to streamline engineering workflows and operational automation.
• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

Requirements

• 7+ years of experience in infrastructure or systems engineering roles.
• Proven expertise in distributed systems and cloud-native architectures.
• Strong understanding of Linux internals, including networking and system-level performance tuning.
• Experience operating infrastructure on AWS at scale.
• Proficiency with Terraform, Kubernetes. 
• Solid understanding of network security and cloud security best practices.
• Hands-on experience optimizing CI/CD workflows and automating deployments.
• Excellent analytical, troubleshooting, and communication skills.

Nice to Have

• Experience with Golang for tooling or internal services.
• Experience building cross-cloud AI infrastructure.
• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.
• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.
• Understanding of Vault or other secrets management systems.
• Contributions to or maintenance of open-source infrastructure projects.
  
  

Tech Stack

• AWS • Terraform • Kubernetes •  LiteLLM • Quadrant • ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.
• Collaborate with experienced engineers in the US and across international teams.
• Work in a highly technical environment focused on scalability, performance, and reliability.
• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.

This is a full-time position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

About the Company:

About the Role:

Octave is hiring Licensed Clinicians to work within an organizational structure to provide high-quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in North Carolina at the master's or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and an expert in the delivery of culturally responsive care.

We are seeking out Licensed Clinicians who are willing to work both in-person and remotely, but an office space is required to start. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is required that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of North Carolina. You can see clients in person from your home office or commercial office setting.

You are a good fit if you are:

• Passionate about expanding access to high-quality mental health care.
• Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients.
• Adept at building and maintaining a strong therapeutic alliance.
• Willing to deliver feedback-informed care using standardized measures.
• Expert at providing culturally responsive and culturally competent care.
• Open to learning from your colleagues and clients.
• Someone who thrives in a culture of thoughtful feedback and transparency.

Qualifications:

• LMFT, LMHC, LCSW, PsyD
• Current License in North Carolina.
• Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.
• Must be licensed and in good standing with your governing licensing board.
• Preferred 1 year of related post-license clinical experience required. 
• At least 2 years of experience preferred in one or more of the following areas:
  • CBT for depression or anxiety
  • DBT for emotion dysregulation
  • Unified Protocol for emotional distress
  • CPT or PE for trauma
• Must have your own office space and are willing to provide in-person services in the Charlotte area.

Octave's Company Values: 

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.
• Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.

System Requirements: 

• Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
• Computers kept up with the most recent security updates
• An unmanaged device (a device not provided to you by another company/organization)

Compensation: 

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.

The hourly compensation range for this role is listed below dependent on licensure:

In-Person Rates: 
$63-$118/hour for master's level license.
$73-$123/hour for doctoral level license.

Virtual Rates: 
$60-$115/hour for master's level license.
$70-$120/hour for doctoral level license.

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our Enterprise accounts in the Carolinas Region reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

LOCATION

Seeking candidates in North Carolina, preferably in Raleigh or Charlotte. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

The Role:

The Encompass Administrator Team is responsible for all configuration and customization of the company’s Loan Origination System (LOS) and to assist with the management of ancillary systems and services that are integrated with Encompass. This position requires in-depth knowledge of the loan origination workflow. The Encompass Administrator works closely with the Senior Encompass Admins, Product, and Management to evaluate business processes, data integrity, and compliance issues as they relate to the loan origination systems.

What You’ll Do:

• Use your Encompass experience to provide frontline user support by troubleshooting and resolving day to day Encompass issues.
• Research and diagnose issues using the Encompass Knowledge Base and by creating/managing cases with ICE Mortgage Technology; escalate as appropriate.
• Maintain open, ongoing communication with the Encompass Systems Administrators and management regarding issues, end user needs and trends
• Maintain Encompass users, roles, profiles, security settings, and loan access settings.
• Troubleshoot and maintain existing business rules for data entry, triggers, milestones, and conditions in accordance with approved standards.
• Gather, clarify, and document business requirements for fixes, enhancements, and projects in collaboration with management, residential lending teammates, and the Encompass Systems Administrator.
• The ideal candidate must exhibit strong teamwork skills, seamlessly integrate with the team, and actively promote the company's core values.

What You’ll Need:

• You will have graduated and your highest level of education is only a Bachelor’s Degree in Computer Science, Business Administration or related degree
  
• You are available to start working immediately
• No more than 2 years of professional full-time work experience (excluding internships and research assistant roles)
• Reside in the United States and attended a university in the US
• Must have Encompass or Blend experience
• Ability to work quickly, accurately, and independently in a fast-paced environment
• Detail-oriented and strong time management/ organizational skills
• Excellent verbal, written, and interpersonal skills

Nice to Have:

• Experience in the home loans/mortgage industry
• Encompass Admin or ICE Admin certification

ESSENTIAL JOB RESPONSIBILITIES: include but are not limited to:
•    Supports and demonstrates IMA’s core values.
•    Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
•    Test, diagnose and resolve end user desktop/hardware, operating system, and application problems. This includes identifying and resolving desktop application interdependencies and/or conflicts.
•    Setup and maintain user accounts, maintaining computer and hardware inventory, providing meeting room A/V support.
•    Act as the single point of contact for end customer issue resolution throughout the lifecycle of an incident. Escalate an incident to IT subject matter experts and track resolution to required service level.
•    Configure and deploy end user hardware, including laptops, desktops, telephones, and mobile devices.
•    Support the use and functionality of Microsoft Office 365 applications.
•    Manage end user support requests as assigned in the Help Desk ticketing system.
•    Serve as an escalation point for the IT Helpdesk.
•    Assist with support readiness on Technology projects.
•    Acquire and develop Subject Matter Expertise in Microsoft Office, workstations, audio/visual technologies, printing and other technologies, as directed by IT Leadership

REQUIRED EXPERIENCE AND SKILLS: include but are not limited to:

• 2–3 years of hands-on experience operating within an ITIL-aligned IT service management
• Excellent oral, presentation, analytical and written communication skills
• Exceptional focus on customer service
• Ability to work as a member of a highly collaborative
• Some travel is required 
• Associate degree preferred
• 4-5 years’ equivalent work experience in computer technology-related fields, required
• CompTIA A+ Certification or demonstrated equivalent work experience or certification required.
• CompTIA Network+ Certification or demonstrated equivalent work experience or certification preferred.
• 4-5 years’ current Microsoft desktop operating system, mail client and applications experience, required.
• 4-5 years’ experience and demonstrated success in a service desk, or help desk, environment, required.
• 4-5 years’ user account creation and administration experience required.
• 4-5 years’ experience working in service desk roles, required

The role:

SoFi Mortgage is seeking a proactive and detail-oriented Production Assistant to provide essential support to our loan officers in managing the loan origination process. The Production Assistant will play a critical role in gathering borrower information, preparing loan files, and ensuring a seamless experience for clients. The successful candidate will have strong organizational skills, effective communication abilities, and a passion for customer service.

What you’ll do: 

The Production Assistant pulls and analyzes customer credit, reviews income, asset documents and understands how to structure a loan. This position also involves running DU, stacking and submitting files, requesting and clearing underwriting conditions, as well as communicating with borrowers and realtors. Primary contact between clients and Loan Originators. Taking application information over the phone and scheduling appointments. Track all requested documents in Encompass and/or Salesforce. Review received documentation within 24 hours for discrepancies, omissions, asset and income verification and Encompass updates based on verified information. Work with Mortgage Loan Originators to resolve any problems with files and documents. Comply with Company policy and procedures to ensure all files are complete. Attend team meetings. Comply with applicable state and federal compliance guidelines.

What you’ll need:

• Two years of professional office experience
• One year of mortgage or banking industry experience
• NMLS License Required under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”) 
• General knowledge of FNMA, FHLMC, FHA and VA guidelines
• Prior Encompass LOS system experience or other mortgage processing software
• Proficient in Google docs 
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Excellent communication skills

Nice to have:

• Working knowledge of Encompass, Blend and/or SalesForce. 
• 1+ years of origination experience
• National and any state level NMLS licensing in the past 12 months  

Our office, Ballantyne Endodontics in Charlotte, NC is seeking a talented Dental Assistant to join our busy specialty practice. 

We are looking for a talented and skilled Dental Assistant to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.  

Your Responsibilities 

You will ensure excellent patient service and lift administrative and basic dental tasks off the Dentist’s shoulders. You will be focused on ensuring that the patients' needs, concerns, and questions are answered. You will help keep the patient relaxed and comfortable during their visit, being the patients go to resource during their visit which includes the following: 

• Welcoming patients to the dental office 
• Preparing patients for treatment, ensuring their comfort 
• Selecting and set up instruments, equipment, and supplies 
• Sterilizing instruments according to regulations 
• Assisting the dentist through 4-handed dentistry 
• Providing oral hygiene and post-operative care instructions 
• Keeping the dental room clean and well-stocked 
• Scheduling appointments and post op visits 
• Maintaining accurate patient records  
• Assisting with payment procedures 

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.  

Schedule:

Monday - Friday 7:00am-5:30pm

Your Background 

You are a resourceful dental assistant who loves helping patients receive the experience they deserve and helping the Dentist to provide it. You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who is able to proactively adjust to shifting priorities, and values the chance to make an important impact.  

You also have the following: 

• Must be available to available to work opening and closing shifts.
• At least 1-2 years of proven experience as dental assistant, specialty is preferred 
• Knowledge of dental instruments and sterilization methods 
• Understanding of health & safety regulations 
• Ability to perform regulated non-surgical tasks 
• Compassionate and patient focused
• Open to feedback
• A strong attention to detail 
• Well-organized and reliable 
• A high school diploma  
• NC issued X-ray Certification

If this sounds like you, you will fit right in with the team! 

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

Your Benefits & Perks 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

14135 Ballantyne Corporate Pl #215 Charlotte, NC 28277

 #priority

Responsibilities

We're looking for a Product Designer to join our Design team and help shape how users interact with Workato's platform across multiple product areas.

Workato sits at the intersection of powerful automation capabilities and approachable design. You'll work on features spanning builder experiences, platform capabilities, data orchestration, and API management—areas where users are solving real business problems through automation. Your job is to translate that technical depth into clarity, helping both technical and non-technical users build sophisticated automations with confidence.

You'll partner with product managers, engineers, researchers, and other designers across various product areas. We're looking for someone who's energized by technical complexity, comfortable navigating unfamiliar domains, and excited to make powerful tools feel simple.

This is not a pixel-pushing role. We're looking for someone who thinks deeply about how things work, asks good questions, and sweats the details that make an experience feel seamless.

• Own design end-to-end for features across multiple product areas—from early concept exploration to detailed specs and implementation support.
• Design intuitive interfaces for technically complex workflows, making powerful capabilities feel approachable.
• Partner closely with product managers and engineers to define requirements, shape solutions, and ensure what ships matches the design vision.
• Create flows, wireframes, and high-fidelity mockups in Figma that communicate both the big picture and the interaction details.
• Collaborate with researchers to understand user needs and validate design decisions.
• Work with other designers to give and receive feedback, contributing to a culture of craft and continuous improvement.
• Incorporate AI-assisted capabilities into your features thoughtfully, helping users leverage automation intelligence where it adds value.

Requirements

Qualifications / Experience / Technical Skills

• 2+ years of experience designing digital products, ideally in enterprise SaaS, developer tools, or technically complex domains.
• A portfolio that shows how you've tackled complex problems—bonus points for work involving workflows, data pipelines, integrations, or technical configuration interfaces.
• Technical fluency—you're comfortable working on features that involve concepts like data transformations, API configurations, and automation logic. You don't need to code, but you should be able to get up to speed quickly on how systems connect and why users care.
• Strong interaction design instincts. You think in flows, states, and edge cases—not just screens.
• Experience working closely with engineers and understanding implementation constraints.
• Clear communication skills—you can articulate your design rationale and adapt based on feedback.
• Comfort with ambiguity. You can make progress even when requirements aren't fully defined.
• Proficiency in Figma for design and prototyping. Experience with tools like Framer, Cursor, or HTML/CSS prototyping is a plus.
• Familiarity with accessibility best practices (WCAG) is a plus.

For California & New York applicants, the pay for this role begins at $110,000.

To stand out in our hiring process, please take the time to respond to the Job Application Questions below with concise yet informative answers. All submissions are personally reviewed by the Hiring Team, not evaluated by AI.

Job Req ID: 2328

Responsibilities

We are seeking a visionary Chief Strategic Architect to serve as Workato's technical authority and strategic advisor to our most critical prospects, customers, and the broader market within their assigned region. The Chief Strategic Architect operates at the nexus of technical credibility, executive influence, and market thought leadership, acting as the external-facing voice of Workato's innovation and technical vision.

This is not a sales role. It is a strategic, hybrid operator-advisor-influencer position. You will act as an extension of the executive team in the field, elevating conversations with senior leaders and positioning Workato as the essential platform for enterprise integration, AI orchestration, and intelligent automation.

This role is accountable for building technical trust across the customer lifecycle - from initial engagement through strategic expansion - while simultaneously shaping how the market understands enterprise integration, AI orchestration, and intelligent automation. The Chief Strategic Architect influences deal outcomes, product direction, and industry perception, ensuring Workato is recognized as the definitive leader in Enterprise Orchestration.

First 90 Days

Learn & Align (Days 0-30)

• Deep immersion into Workato's AI vision, product roadmap, and GTM strategy

• Shadow at least 10 executive customer conversations

• Develop initial point of view for engagement with CIO/CTO/CDO personas

Engage & Formulate (Days 30-60)

• Lead first strategic engagements with enterprise accounts

• Co-develop executive playbooks with Sales and Product teams

• Establish feedback loops with Product and Engineering teams

Influence & Scale (Days 60-90)

• Cultivate trusted relationships with C-level executives in 5+ strategic accounts

• Co-create first AI-driven integration use cases with customers

• Establish thought leadership presence through content and speaking opportunities

Technical Trust & Executive Relationships

• Engage directly with C-level executives (CIOs, CTOs, Chief Data Officers, Chief AI Officers) at enterprise accounts to shape integration strategies that solve complex business challenges

• Serve as trusted technical advisor throughout the customer lifecycle - from initial engagement through expansion - providing strategic guidance rooted in real-world operator experience

• Build lasting peer-to-peer relationships that position you as the go-to expert on enterprise integration, AI orchestration, and automation at scale

• Act as technical closer in competitive deals, articulating why Workato's architecture differentiates us from competitors like MuleSoft and Boomi

• Influence enterprise architecture decisions and multi-year technology strategies at the executive level

AI, Agentic Automation & Enterprise MCP Strategy

• Shape and guide customers' AI and agentic automation journeys, leveraging Workato's AI capabilities and ecosystem

• Advise on the design and adoption of agent-based workflows, human-in-the-loop models, and decision automation frameworks

• Partner with customer executives to define enterprise MCP (Model Context Protocol) strategies including context management, secure AI orchestration, and governance

• Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes

• Position Workato as the integration and orchestration backbone for enterprise AI transformation

Domain Expertise & Thought Leadership

• Establish yourself as the recognized authority across iPaaS, API Management (APIM), data orchestration, EDI, and AI/Agentic automation

• Lead "Art of the Possible" workshops that fundamentally shift how customers think about enterprise integration and intelligent automation

• Represent Workato at industry conferences, customer advisory boards, analyst briefings, and partner events

• Create high-impact thought leadership content: blogs, white papers, webinars, reference architectures, and technical videos

• Shape industry narratives and best practices that establish Workato as the category leader

Deal Acceleration & Commercial Impact

• Accelerate deal velocity through technical validation, competitive differentiation, and executive trust-building

• Identify and shape strategic expansion opportunities by uncovering automation, integration, and AI-driven transformation initiatives

• Partner with Account Executives and Sales Leadership on account strategy, competitive positioning, and C-level engagement tactics

• Articulate compelling ROI narratives and business case frameworks that accelerate buying decisions

• Demonstrate measurable impact on win rates, deal size, and sales cycle length in strategic opportunities

Strategic Advisory & Technical Leadership

• Lead high-impact customer engagements requiring executive-level judgment, architectural vision, and industry expertise

• Guide prospects and customers through Enterprise Orchestration vision and roadmap development

• Develop prioritization frameworks for integration, automation, and AI use cases

• Lead technology evaluation and vendor selection processes with enterprise customers

• Design governance, scalability, and enterprise operating models for automation initiatives

Product Influence & Market Intelligence

• Act as the voice of the customer to Product and Engineering teams, channeling field insights into actionable roadmap input

• Identify capability gaps, competitive threats, and market opportunities based on executive-level customer conversations

• Develop and refine competitive positioning, objection handling, and differentiation strategies

• Define reusable patterns, reference architectures, and technical frameworks that accelerate customer success

• Influence industry analysts and thought leaders to strengthen Workato's market position

Internal Enablement & Team Development

• Educate and enable Sales Engineers, Account Executives, and Customer Success teams on complex technical capabilities and emerging trends

• Develop strategic frameworks, competitive positioning, and executive engagement playbooks for enterprise accounts

• Mentor technical team members, helping them develop deeper domain expertise and executive engagement skills

• Create scalable technical enablement content and programs that amplify your expertise across the field organization

• Drive customer reference creation and participation in case studies, speaking opportunities, and advisory boards

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

• 20+ years of technology transformation experience, including integration, middleware, or API management platforms

• 15+ years in an Enterprise Architect, CTO, VP Engineering, or similar senior architecture/leadership role

• Demonstrated experience advising C-level executives on technology strategy and enterprise transformation

• Strong understanding of enterprise security, governance, and operating models

• Proven track record of driving platform expansion and value realization in enterprise accounts

• Excellent executive communication skills, including board-level presentations and strategic documentation

• Ability to operate independently in complex, ambiguous environments and take ownership of outcomes

• Travel to client sites up to 50%, with flexibility based on regional needs

Soft Skills / Personal Characteristics

• Master's degree in Computer Science, Software Engineering, Business, or related field

• Deep knowledge of key enterprise applications: Salesforce, NetSuite, Workday, ServiceNow, SAP, Oracle

• Experience with cloud platforms: AWS, Azure, and GCP

• Hands-on experience with AI/ML platforms and agentic automation frameworks

• Experience in a high-growth startup or scale-up environment

• Established personal brand and thought leadership presence in the integration/automation space

Measures of Success

Long-term success for this leader will be measured by their ability to:

• Embed Workato at the heart of technology strategy conversations across the region's most influential enterprises

• Cultivate sustained engagement with senior technology and engineering leaders ensuring Workato becomes synonymous with Enterprise Orchestration and AI orchestration

• Create a robust pipeline of seven-figure opportunities tied to transformation initiatives

• Reframe Workato in the minds of decision-makers and analysts as the essential platform for AI-enabled enterprise integration

• Leave behind scalable playbooks and repeatable narratives that enable go-to-market teams to engage enterprise audiences with authority and credibility.

The estimated pay range for this role is between  $240,000 - $280,000 + Bonus, but candidates outside of this band are encouraged to apply.

Job Req ID: 2645

Responsibilities

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato’s automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you’ll be part of the team responsible for the architecture, scalability, and reliability of Workato’s distributed cloud platform. You’ll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems.

Responsibilities

• Design, build, and maintain a global, distributed, and resilient cloud infrastructure.

• Collaborate with US-based engineering teams to plan and deliver complex platform initiatives.

• Patch and optimize open-source components for performance and security.

• Develop low-level internal services using Linux syscalls and networking primitives.

• Manage and provision AWS infrastructure using Terraform and Kubernetes.

• Write and maintain Kubernetes manifests and deployment configurations for critical workloads.

• Improve and maintain CI/CD pipelines for scalable and secure component delivery.

• Tune Linux systems and open-source software for high performance and hardened security.

• Build internal tools to streamline engineering workflows and operational automation.

• Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.

• Coordinate cross-team projects, ensuring smooth collaboration on shared goals.

• Collaborate with management to align engineering goals with company objectives.

• Perform a Tech Leader role for a group of engineers (planing, reporting, technical leading).

• Support the professional growth of other engineers by sharing knowledge and mentoring them.

Requirements

• 10+ years of experience in infrastructure or systems engineering roles.

• Proven expertise in distributed systems and cloud-native architectures.

• Strong understanding of Linux internals, including networking and system-level performance tuning.

• Experience operating infrastructure on AWS at scale.

• Proficiency with Terraform, Kubernetes. 

• Solid understanding of network security and cloud security best practices.

• Hands-on experience optimizing CI/CD workflows and automating deployments.

• Excellent analytical, troubleshooting, and communication skills.

• Experience mentoring and developing engineers, fostering professional growth, and promoting knowledge sharing across teams.

• Experience working as a technical leader - planning, reporting, and guiding engineering efforts within a team.

Nice to Have

• Experience with Golang for tooling or internal services.

• Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.

• Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.

• Understanding of Vault or other secrets management systems.

• Contributions to or maintenance of open-source infrastructure projects.

Tech Stack

• AWS • Terraform • Kubernetes • Docker • Linux • Golang • ArgoCD • Kafka • PostgreSQL Redis • ClickHouse • Grafana • VictoriaMetrics • Vault

Why Join Us

• Build and operate a world-class cloud platform used by leading global enterprises.

• Collaborate with experienced engineers in the US and across international teams.

• Work in a highly technical environment focused on scalability, performance, and reliability.

• Contribute to an engineering culture that values ownership, craftsmanship, and innovation.
  
  Compensation:
  This is a full-time, exempt position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.

THE OPPORTUNITY 

St. Anne’s-Belfield School seeks a strategically oriented and experienced financial and business leader to fill the key position of Chief Operating and Financial Officer (COFO). The COFO will work closely with the Head of School in support of the school’s mission, vision, and values. The COFO oversees the organization, management, and implementation of the school's comprehensive business, financial, and investment initiatives. The COFO is a key member of the Senior Administrative Leadership Team (SALT) that oversees the day-to-day operation of the school, as well as the “big picture” issues and ambitious plans that outline St. Anne’s-Belfield’s future.

The COFO ensures that the institution’s people and programs benefit from access to ample resources, that current and future projects are well-funded and well-managed, and that St. Anne’s-Belfield School considers both mission and financial sustainability in all its decisions.  Proficiency with accounting systems and effective data management and analysis to support innovation and efficiency across the organization is critical to effectiveness in this role. In addition, the successful candidate must have demonstrated leadership in implementing change and fostering a high level of teamwork and customer service, while embracing both diversity and technological advancement. 

The COFO supervises the Controller, and the Directors of Auxiliary Services, Facilities, Human Resources, and Information Technology. In addition, the COFO's responsibilities encompass the management of contracted services, including Dining, Housekeeping and Security.  The COFO serves as the school’s fiscal and fiduciary officer, responsible for issuing financial and management statements and reports.

PROFESSIONAL SKILLS AND COMPETENCIES

• Bachelor’s degree is required; an M.B.A. and/or a master’s degree in a related field is strongly preferred.
• Eight years of work experience in a financial and business leadership position. 
• A strong commitment to education, a high level of integrity, an extraordinary work ethic, and an interest in serving as a mentor and positive role model. 
• Strong background in financial systems, modeling and forecasting, budgeting, investing, cash and risk management, and the establishment of effective financial controls. 
• Experience in support services administration, business services, human resources and benefits administration, and facilities management. Ability to effectively interface with all levels of the school community — administration, staff and faculty, Board of Trustees, parents/guardians, boarding and day students, alumni and friends of the school, and the city of Charlottesville. 
• An open and collaborative management style characteristic of a team player who can provide superior customer service and foster a high level of teamwork. 
•  Ability and interest in effectively recruiting, leading, developing, motivating, supporting and retaining diverse staff.  
• Outstanding communication skills, both oral and written. 
• Effective negotiation skills in cultivating and developing contracts with external vendors. 
• Interest in industry associations and “best practices” to bring about appropriate change in the spirit of total quality improvement.
• Creativity, a positive outlook, proactive orientation, empathetic leadership style, humility, maturity, and a sense of humor. 
• Experience in an independent secondary school, college, or university setting is strongly preferred. 

RESPONSIBILITIES

• Operations:

• Partnering with the Head of School, Senior Administrative Leadership Team, and Board of Trustees in managing and developing efficient and effective methods to steward the annual operating budget to meet short-term needs and long-term strategic goals and objectives. 
• Reimagining a modernized, agile, and best-practice-based Information Technology (IT) department that meets the needs of all students, faculty, and staff. 
• Ensuring technology is integrated into the Business Office and the school’s operations to optimize effectiveness in support of the school’s mission. 
• Partnering with the human resource department to support the more than 225 full- and part-time faculty, staff, and administrators, and 75 seasonal coaches and employees.  
• Partnering in conversations around strategic planning to achieve long-term sustainability. 
• Providing the leadership and management necessary to ensure that the school has the proper operational controls, administrative and reporting procedures, and staff, including systems in place to ensure financial strength and operational efficiency. 
• Assisting the Head of School with overseeing the school’s Emergency Management Plan, including active participation on the Emergency Management Team. 
• Overseeing design, budgeting, and completion of all capital construction and renovation projects. 
• As the school’s compliance and risk officer, serving as the first point of contact for risk management issues, directing the risk management process for the school, and ensuring effective liability insurance for building assets, equipment, employees, students, and trustees. 
• Attending and presenting financials at all Board and select Board Committee meetings. 

• Financial: 

• Assisting the Director of HR in evaluating benefit negotiations, resulting in the most competitive packages for faculty and staff. 
• Providing operating budget oversight and preparing and presenting financial reports for both internal and Board functions. 
• Managing the employee and vendor contract process and partnering with the head of school on legal matters impacting the school. 
• Working closely with key trustees and monitoring the school’s investment portfolio. 
• Developing, maintaining, and reporting all required environmental, health, and maintenance standards as required by law and ensuring compliance with all state and federal regulations. 

• Financial Aid: 

• • Co-chairing the Financial Aid Committee with the Associate Head of School for Enrollment Management. 
  • Managing the School’s relationship with vendors related to the financial aid allocation process.  
  • Preparing financial aid reports for internal and board purposes.

COMPENSATION

• Competitive annual salary, based on experience
• Generous PTO - up to 6 weeks vacation + 3 personal days annually
• Shared cost high-quality medical, dental, and vision insurance
• School paid short-term and long-term disability, life and AD&D insurance
• Retirement plan with match
• Supplemental insurance policies
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Discounted gym membership
• Employee Assistance Program (EAP)
• Tuition remission and program discounts for children enrolled at the school
• Free, after-school care for children enrolled at the school
• Free lunch when school is in session
• 20% discount to the St. Anne’s-Befield School store

APPLICATION

Send an email to STABCFO@ies-consulting.org with:

• A letter of interest addressing qualification and vision for the role
• A complete resume detailing positions and responsibilities
• Five professional references with contact information

Please note we are unable to sponsor or take over sponsorship of an employment Visa at this time.  Applicants must currently be authorized to work in the U.S.

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams based in New York, Charlotte, Atlanta, London, Bengaluru, and remote work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services.

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.

We are seeking an experienced Principal Data Architect to join our Data & AI team. In this leadership role, you will help shape modern data and AI architecture strategies that enable organizations to achieve business outcomes through scalable, reliable, and secure data platforms. You will work closely with senior stakeholders, client teams, and engineering teams to define architectural direction, guide implementation approaches, and support the delivery of data-driven capabilities across analytics, AI, and operational use cases. You will exemplify Method culture and values by driving standards of excellence and mentoring and educating those who are accountable to you on projects or within the data engineering discipline. You will be reporting into the head of the Data & AI team. 

This role requires a strong blend of technical depth, architectural thinking, client engagement and team mentorship. You will be expected to navigate ambiguity, align business and technology priorities, and help teams deliver practical, high-quality solutions that support long-term value creation. In addition to shaping solution direction, you will play an important role in guiding and developing data engineering teams through coaching, knowledge sharing, and hands-on support.

Travel for team, client and sales meetings is required, typically up to 25%. This is a US-based position in the East Coast or Mid-Central time zone.

Job Responsibilities

• Lead complex data and AI platform initiatives, addressing architectural concerns while enabling delivery teams to meet defined standards, timelines, and budgets.
• Provide client-facing technical leadership on data architecture, data engineering, analytics platforms, and AI/ML infrastructure.
• Collaborate with enterprise architects and senior technology stakeholders to align on architectural decisions, trade-offs, and implementation approaches.
• Communicate architectural concepts clearly to both engineering teams and business stakeholders.
• Design architectures that bridge operational systems and analytical platforms, enabling data products, advanced analytics, and AI capabilities.
• Define and implement architectures for data governance, security, privacy, and regulatory compliance.
• Establish and integrate data quality frameworks, observability practices, and data reliability processes.
• Partner with sales and pre-sales teams to shape solution approaches, validate technical feasibility, and support proposals.
• Develop new value propositions and offerings for the data engineering at Method, create go to market strategies, test and refine the offerings during the sales pursuits.
• Grow and maintain the data engineering team. Provide career guidance and facilitate career development opportunities across Method. 
• Create an environment that brings together the best of various data disciplines with care for the uniqueness of each project. 
• Foster a culture of curiosity and learning, creating opportunities for employees to learn and grow into our future leaders.

Skills Required
Technical Skills

• 8+  years of experience in data engineering, with 3+ years in a technical leadership role. 
• Experience designing and implementing modern data architectures, including lakehouse, data mesh, and real-time data platforms, and evaluating technology trade-offs.
• Strong background in distributed systems and data-intensive applications.
• Experience building and operating large-scale data platforms, including data warehouses, streaming systems, and data lakes.
• Expertise in data modeling, data platform operations, observability, and reliability engineering for data systems.
• Proficiency with modern data and distributed technologies such as Spark, Kafka, Flink, Trino/Presto, Iceberg/Delta/Hudi, and distributed storage systems.
• Experience designing streaming and low-latency architectures and understanding their operational trade-offs.
• Experience designing and deploying AI/ML platforms, including feature stores, model training pipelines, and model serving systems.
• Familiarity with MLOps and ML productionization practices, including CI/CD, model monitoring, and governance.
• Strong experience working with cloud platforms (AWS, Azure, or GCP) and cloud-native data services.
• Experience with modern data platforms such as Snowflake, Databricks, or similar analytics environments.
• Understanding of data governance frameworks, data cataloging, lineage, and privacy controls.
• Experience implementing data-driven decision systems, advanced analytics, and machine learning solutions in enterprise environments.

Professional Skills

• Advise C-suite executives on data strategy, AI investment, and digital transformation at the highest organizational level.
• Strong experience supporting pre-sales, solution shaping, and technical discovery engagements.
• Support client partners in growing key accounts by identifying new opportunities, navigating complex situations, and educating clients on the value of our work beyond data and AI.
• Excellent stakeholder management skills and the ability to build trust with both business and technical leaders.
• Ability to cultivate strong partnerships across organizations to drive adoption of modern data and AI capabilities.
• Strong influencing skills, with the ability to galvanize, inspire, and align others around a shared direction.
• Contribute Thought Leadership through presentations, blogs, or public talks
• Strong conflict resolution and risk management skills.
• Team player with the capacity to mentor, guide, and champion engineering teams and architects.
• Commitment to technical excellence, pragmatic delivery, and continuous improvement. 

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities 
• Flexible PTO and work-from-home policies 
• Pension 
• Health and dental benefits
• Company lunches, company outings, along with a lot of snacks 
• Health and wellness programs 
• Other location specific perks (just ask!)

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.

* For information on how we process your personal data please see Privacy.

* If you are a California resident, more details on how we process your personal information can be found in the CCPA Recruitment Privacy Notice (https://www.globallogic.com/privacy/ccpa-recruitment-privacy-notice/)"

Colorado Applicants (Colorado Equal Pay for Equal Work Act Disclosure):  The starting salary range for this role to be performed in Colorado is estimated to be between $160,000 to $200,000 annually.  This salary range is specific to Colorado residents only, and provided as a general estimate.  The amount offered may be higher or lower. Method  takes many factors into making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations. 

New York City Applicants (New York City Local Law 32;  Pay Transparency Law):  The starting salary range for this role to be performed in New York City is from $192,000 to $205,000. This salary range is specific to New York City residents only, and provided as a general, good faith estimate. The amount offered may be higher or lower. Method takes many factors into making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead - Manager, you will serve as the hands-on technical leader for client engagements, guiding architecture, delivery, and engineering execution while managing a team of engineers. You will stay close to the code, partner with client technology stakeholders, and translate business priorities into scalable, secure, production-ready solutions in regulated environments. This role blends engineering leadership, solution architecture, and delivery ownership, requiring someone who can move fluidly between technical design, client communication, and day-to-day execution. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do:

• Manage and develop a team of 3-6 engineers, providing day-to-day technical leadership, coaching, and performance feedback on a client engagement. 
• Lead technical discovery, solution design, and architecture decisions from kickoff through launch and optimization. 
• Own technical execution for the engagement — staying close to the code through PR reviews, implementation guidance, and deployment oversight while setting engineering standards, code quality gates, and production support practices. 
• Translate business goals and product requirements into technical plans with clear scope, estimates, milestones, dependencies, and tradeoffs. 
• Partner with project or program leadership to manage staffing plans, delivery risk, timelines, and technical forecasting, maintaining a predictable delivery cadence. 
• Serve as the primary technical counterpart to client engineering, architecture, security, and platform stakeholders. 
• Guide integrations across internal and client systems, including APIs, shared services, third-party platforms, customer data flows, and enterprise tooling. 
• Ensure solutions meet security, privacy, compliance, and governance requirements appropriate for regulated financial-services environments. 
• Present architecture decisions, progress, risks, and recommendations to both technical and non-technical stakeholders, including senior client audiences. 
• Identify technical debt, platform risk, and reliability gaps, and advocate for the right balance between feature velocity and long-term platform health. 

What We're Looking For:

• 5+ years of software engineering experience, including 2+ years managing or tech-leading engineering teams in client-facing or cross-functional delivery environments. 
• Demonstrated hands-on experience building and delivering modern web applications and services using technologies such as React, Next.js, Node.js, Python, or similar frameworks. 
• Experience with martech and customer platforms such as CMS, CRM, CDP, analytics, experimentation, personalization, and tag management systems. 
• Strong understanding of cloud platforms and modern engineering practices, including CI/CD, observability, automated testing, and infrastructure-aware application design. 
• Experience designing and delivering integrations across APIs, third-party platforms, customer data systems, and enterprise applications. 
• Track record of scoping and estimating technical work from business requirements. 
• Clear client-facing communication skills, with the ability to explain tradeoffs, risks, and technical decisions to both technical and non-technical stakeholders. 
• Experience working in Agile delivery environments with cross-functional partners across product, program management, data, design, and business teams. 
• Experience operating in environments with strong security, privacy, compliance, or governance requirements; financial-services or other regulated-industry experience preferred. 
• Strong judgment in balancing speed, scalability, maintainability, and delivery risk. 
• Personal commitment to being a reliable, collaborative, and high-trust teammate and manager. 

Even Better:

• Experience in consulting, agency, or embedded delivery models serving financial-services clients. 
• Familiarity with customer data, identity, consent, privacy, and secure data-handling patterns in regulated environments. 
• Familiarity with data pipelines, warehouse technologies, ETL workflows, or event-driven architectures. 
• Experience contributing to statements of work, technical solutioning, estimation, or pre-sales support for follow-on phases of work. 
• Contributions to developer tooling, internal platforms, or engineering process improvements. 
• Familiarity with AI-assisted engineering workflows or practical applications of generative AI in delivery, automation, or personalization. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $130,000 - $210,000 per year 
  • New York, NY Hybrid Compensation Range: $162,500- $262,500 per year  

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

As a Technical Engagement Lead – Director, you will own the technical strategy, engineering operating model, and delivery outcomes for a major client partnership, leading a multi-team engineering organization embedded within the client’s technology ecosystem. You set architectural direction across workstreams, develop engineering managers and senior ICs, and serve as the senior technical voice in executive-level client meetings. This role operates at the intersection of engineering leadership, platform strategy, and client partnership—requiring someone who can define a multi-quarter technical roadmap, align engineering investment to business outcomes, and build an organization that delivers at scale in regulated financial-services environments. 

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You'll Do: 

• Own the technical strategy, architectural direction, and engineering standards for a client partnership spanning multiple squads and workstreams.  
• Translate business objectives into a cohesive engineering roadmap with clear investment priorities, sequencing, and decision-making frameworks that maintain consistency without bottlenecking delivery. 
• Lead and develop an engineering organization of multiple squads, including engineering managers and senior individual contributors, setting expectations for hiring, performance management, career development, and retention. 
• Design the team's organizational structure—squad topology, ownership boundaries, and autonomy models—to match delivery needs and scale with the engagement. 
• Serve as the senior technical counterpart to client technical leadership, architecture, security, and platform leadership—building trust, managing escalations, and shaping joint technical strategy. 
• Manage technology vendor and partner relationships (e.g., Adobe, Salesforce) alongside the client, ensuring alignment on roadmap, integration approach, and support. 
• Drive platform and data strategy at the engagement level: making build-vs-buy decisions, guiding system integration design, and owning the intersection of engineering and customer data flows across internal and client systems. 
• Present technical roadmaps, architecture decisions, risks, and investment recommendations to senior client and internal executive audiences using KPIs and operating metrics that connect engineering investment to acquisition, retention, reliability, risk reduction, and revenue impact. 
• Identify and prioritize technical debt, platform risk, reliability gaps, and scalability constraints, balancing long-term platform health against near-term feature velocity. 
• Drive adoption of emerging engineering capabilities, including AI-assisted development workflows, intelligent QA and observability automation, and AI-powered product features where they create measurable delivery or business value. 
• Build repeatable engineering processes, knowledge systems, and delivery frameworks that scale across the team and can be leveraged across RVGT engagements. 

What We're Looking For: 

• 8+ years of software engineering experience, including experience leading multi-team engineering organizations and direct experience managing engineering managers in client-facing, consulting, or embedded operating models. 
• Proven ability to operate in regulated environments with strong security, privacy, compliance, and governance requirements; financial services experience strongly preferred. 
• Demonstrated experience defining technical strategy and platform architecture for complex, multi-workstream engagements—not just executing within them. 
• Strong command of modern web and cloud-native technologies (React, Next.js, Node.js, Python, or equivalent) and cloud platforms (AWS, GCP, or Azure), including CI/CD, observability, automated testing, and infrastructure-as-code—with the architectural judgment to guide teams without writing code daily. 
• Experience designing and governing integrations across APIs, third-party platforms, customer data systems, and enterprise applications at scale. 
• Executive-level communication skills: comfortable presenting technical strategy, tradeoffs, and investment recommendations to VP+ client audiences and translating between engineering and business contexts. 
• Track record of building high-performing engineering teams—hiring, developing managers, establishing operating rhythms—while managing engagement economics including scoping, staffing strategy, SOW contribution, and aligning delivery to commercial outcomes. 
• Experience in Agile delivery environments with cross-functional partners, with strong judgment balancing speed, scalability, maintainability, and delivery risk across competing priorities. 

Even Better: 

• Experience with martech and customer platforms such as CMS (AEM), CRM (Salesforce), CDP, analytics, experimentation and personalization engines, and tag management systems. 
• Familiarity with data engineering, warehouse technologies, ETL/ELT workflows, event-driven architectures, and customer data pipelines. 
• Hands-on experience with AI/ML tooling, generative AI applications, or agentic automation in delivery, personalization, or operational contexts. 
• Experience building or contributing to internal platforms, developer tooling, or engineering enablement that scales beyond a single engagement. 

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $145,000 - $230,000 per year + equity
  • New York, NY Hybrid Compensation Range: $180,000- $275,000 per year + equity 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID #LI-KS1

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

The Red Platform - Platform Engineering (RPPE) team at Red Ventures is seeking a Site Reliability Engineer to ensure our platforms and applications are resilient, scalable, and perform at scale. This is a strategic role focused on engineering reliability through first principles. Designing observability, automation, and operational practices that prevent failures rather than just responding to them.

You'll work in a small, high-impact team managing enterprise-scale systems across AWS, GCP, and Kubernetes environments with strict uptime requirements. This role emphasizes building reliability guardrails, comprehensive monitoring, and automation that enable the organization to operate with confidence and velocity.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You’ll Do:

• Ensure system reliability and performance across multi-cloud, multi-region platforms using first principles thinking
• Build and maintain comprehensive observability solutions (OpenTelemetry, New Relic, Grafana, Prometheus) that provide actionable insights into system health and performance.
• Automate infrastructure provisioning and deployments using Terraform and infrastructure-as-code practices
• Define, implement, and monitor SLOs/SLIs that align with business-critical SLAs and drive accountability for reliability.
• Manage and optimize Kubernetes clusters (EKS, GKE) with a focus on security hardening, performance, and operational excellence.
• Lead incident response efforts, troubleshoot complex system issues, restore service quickly, and conduct thorough root cause analysis
• Implement preventive measures and reliability improvements based on lessons learned from incidents and system behavior patterns.
• Partner with platform engineers and developers to embed reliability best practices into system architecture and delivery pipelines
• Proactively scale infrastructure capacity based on growth forecasts and traffic patterns.
• Contribute to architecture reviews with a deep focus on reliability, performance, and operational sustainability.
• Foster a culture of continuous improvement, systematic problem-solving, and operational excellence.

What We’re Looking For:

• 3–5 years of experience in SRE, DevOps, or cloud infrastructure engineering roles
• Experience leveraging AI/ML tools to enhance observability, including anomaly detection, alert noise reduction, and predictive incident identification
• Experience using generative AI or LLM-based tools to accelerate debugging, runbook creation, and operational knowledge sharing
• Strong hands-on experience with AWS and GCP cloud platforms
• Deep Kubernetes expertise (EKS, GKE), including security, networking, and operational best practices
• Proficiency with infrastructure-as-code using Terraform
• Experience building and maintaining observability systems (New Relic, Grafana, Prometheus, OpenTelemetry, or similar)
• Solid understanding of CI/CD pipelines and automated deployment strategies (Harness, Jenkins, GitLab CI, or similar)
• Strong scripting and automation skills (Python, Bash, Go, or similar languages)
• Proven track record of maintaining high-availability systems (99.9%+ uptime)
• Deep understanding of distributed systems, microservices architectures, and scalability patterns
• Experience with incident management, troubleshooting complex systems, and learning from failures
• Strong first-principles thinking, ability to reason from fundamentals rather than relying solely on existing patterns
• Excellent written and verbal communication skills with the ability to explain complex technical concepts clearly

Bonus Points For:

• Cloud certifications (AWS Solutions Architect, GCP Professional Cloud Architect, or equivalent)
• Experience with data platform infrastructure (Databricks, Snowflake, or similar)
• Familiarity with security scanning and remediation tools (Wiz, Aqua, Prisma Cloud, or similar)
• Knowledge of compliance frameworks (SOC 2, PCI-DSS, HIPAA) and their operational implications
• Experience with chaos engineering, resilience testing, or systematic failure injection
• Database performance tuning and optimization expertise (PostgreSQL, MySQL, etc.)
• Experience with log aggregation and analytics platforms (ELK Stack, Splunk, or similar)
• Understanding of cloud security, network architecture, and multi-region deployment patterns
• Familiarity with DLP (Data Loss Prevention) solutions (Netskope, Zscaler, or similar)
• Background working with regulated industries or highly available consumer-facing applications

Why Join Us?:

• Work in a small, high-impact team where your contributions directly shape system reliability and operational practices
• Focus on strategic engineering rather than firefighting. We build monitoring, automation, and guardrails that prevent problems rather than just reacting to them.
• Engage in first-principles thinking and a continuous-improvement culture that values thoughtful design over quick fixes.
• Collaborate across a multi-cloud environment (AWS, GCP, Kubernetes) supporting diverse, mission-critical workloads.
• Partner with platform engineers, developers, and principal engineers who provide technical guidance and collaboration
• Own reliability for systems that directly impact business outcomes and customer experiences
• Work alongside platform engineers to ensure the platforms they build are operationally sound and reliable at scale.

At Red Ventures, reliability isn't just about keeping systems running; it's about engineering resilience through thoughtful observability, automation, and operational discipline. You'll work with passionate engineers who value systematic problem-solving, learn from failures, and build reliability into every layer of the stack.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $145,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

Red Ventures is looking for a technically strong, growth-minded Engineering Manager to lead a client-facing engineering team within our Banking Client Services organization. You’ll own the engineering delivery and site operations for a financial services’ web presence, leading a small team today with a clear path to growth as the client partnership expands.

What sets this role apart: you’ll operate at the intersection of client-facing engineering leadership and modern AI-augmented workflows. Our teams are actively integrating agentic tooling and automation into how we code, manage tickets, maintain compliance, and solve problems alongside our business and data science partners. We’re looking for someone who is energized by this shift and ready to lead a team through it.

This role reports to the Director of Engineering and will serve as the technical lead on client engagements when needed, with the Director’s support. The ideal candidate has strong communication instincts and the desire to grow into an increasingly senior client-facing leadership role over time.

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here. 

What You’ll Do:

Team & Client Leadership

• Lead a team of software engineers responsible for the engineering delivery and site operations of a financial services web platform.
• Serve as the technical lead on client calls and escalations, communicating complex technical topics clearly to both technical and non-technical stakeholders.
• Collaborate with designers, customer experience leads, business stakeholders, and leadership to deliver high-quality solutions that strengthen client trust.
• Position engineers for success through coaching, mentorship, regular feedback, and personal development planning.

AI & Process Modernization

• Champion the adoption and effective use of agentic workflows and AI-assisted tooling for coding, ticket management, compliance, and engineering process improvement.
• Leverage internally-built automation and AI tooling to increase team efficiency, reduce manual toil, and improve delivery quality.
• Partner with business and data science teams to identify and implement AI-driven solutions to operational and client-facing problems.
• Stay current with emerging AI/ML tooling for software development (IDE integrations, CLI agents, code review automation) and evaluate their fit for the team.

Site Operations & Engineering Excellence

• Drive SRE best practices: observability, incident response, reliability, and operational maturity for client-facing web properties.
• Improve engineering processes, CI/CD pipelines, code quality, and testing practices across the team.
• Demonstrate project and roadmap planning skills, balancing client commitments with operational health and team investment.

What We’re Looking For:

Leadership & Communication

• Experience managing and mentoring software engineers, including coaching, delivering feedback, and supporting career growth.
• Strong verbal and written communication skills with the ability to translate technical concepts for non-technical audiences, including client stakeholders.
• Skills in managing team dynamics, navigating conflict constructively, and building a collaborative, psychologically safe environment.
• Experience collaborating across functions: design, marketing, data science, and business partners to align on priorities and deliver outcomes.
• Comfort operating as a technical lead on client-facing calls and escalations with leadership support.
• 3+ years of engineering management experience

Software Engineering

• Proficiency in web development languages and frameworks (e.g., JavaScript/TypeScript, HTML/CSS, React, Node.js).
• Understanding of web application architecture: client-server models, RESTful services, and microservices.
• Strong emphasis on code quality: code reviews, testing strategies (unit, integration, end-to-end), and engineering best practices.
• Experience with Agile/Scrum methodologies and managing delivery through sprints and iterative planning.
• Familiarity with CI/CD pipelines and deployment tooling (e.g., Harness, GitHub Actions).

AI Fluency & Automation Mindset

• Demonstrated comfort with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude, or similar IDE/CLI integrations).
• Familiarity with agentic workflows or automation frameworks used to streamline engineering, compliance, or operational processes.
• A proactive mindset toward identifying opportunities to apply AI and automation to reduce toil and improve outcomes.
• Willingness to experiment, evaluate new tooling, and lead a team through adoption of emerging AI capabilities.

Data, Accessibility & Security

• Understanding of web analytics tools (e.g., Google Analytics, Mixpanel) and the ability to use data to inform engineering decisions.
• Familiarity with databases (SQL and NoSQL) and their integration with web applications.
• Knowledge of WCAG accessibility standards and experience implementing accessibility testing practices.
• Familiarity with process and controls required in SOC2 operations. Demonstrated experience leading in SOC2 environments preferred.  
• Understanding of web security principles (OWASP guidelines) and data handling regulations (e.g., GDPR, CCPA), particularly important in a financial services context.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $130,000 - $210,000 per year 
  • New York, NY Hybrid Compensation Range: $162,500- $262,500 per year  

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-KS1 #LI-HYBRID