Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

POSITION TITLE: Junior Instructor (IT Support & Data Center)

LOCATION:  Atlanta, Georgia

WHO WE’RE LOOKING FOR

Per Scholas is seeking a Junior Instructor (IT Support & Data Center) to become a member of our Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares learners for entry-level to mid-level careers in IT and Data Center . Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual learner progress, addressing learner violations with learners in a consistent manner, and more.
• Provide learners with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum.
• Work closely with the team to identify learner needs, provide the necessary support, establish individualized plans for learner achievement, and participate in regular learner-status meetings.
• Maintain and update Salesforce and/or our LMS with learner grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets  

• Current A+ certification (1101-1102 Series or later)
• Proficient understanding of IT support , including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Familiarity with IT infrastructure technology (Servers, Enterprise Routers, Switches, Wireless controllers, Load Balancers) 
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Understanding of network architectures, protocols, and troubleshooting.
• Proficiency with Cisco networking equipment and software.
• Familiarity with OSHA guidelines and NFPA 70E electrical safety standards.
• Ability to assess and mitigate potential hazards in IT environments.
• Understanding of data center infrastructure, including power and cooling systems.
• Knowledge of data center topology and operational best practices.
• Skills in server assembly, configuration, and maintenance.
• Experience with various server technologies and their applications.
• Ability to manage and troubleshoot system‑level issues.
• Understanding of cloud service models (IAAS, SAAS, PAAS).
• Familiarity with major cloud platforms like AWS, Azure, and Google Cloud.
• Skills in designing and maintaining virtual environments.
• Experience with Type 1 / bare metal virtualization software like VMware or Hyper‑V.
• Proficiency in using project management tools and methodologies.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets

• Network+ Certification ( N10-007 or N10-008)  or Cisco equivalent ( CCNA)
• Experience with ITIL implementation in support of the Help Desk
• Experience using an SLA ticketing system with a customer/consumer service-driven approach
  • (ServiceNow preferred). 
• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.
• Experience with complex network configurations and enterprise‑level deployments.
• Certifications in IT safety and knowledge of data center practices and technologies.
• Experience with rack assembly and blade servers.
• Skills in designing and implementing cloud architecture solutions.
• Knowledge of structured cabling best practices.
• Ability to plan, execute, and monitor IT projects effectively.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience)
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities 
• Excellent written communication, presentation, and customer service skills
• Solid understanding of business needs
• Strong evaluation and data management skills
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $52,000 - $57,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Onsite

POSITION TITLE: Instructional Assistant (IT Support)

DURATION: Full Time

LOCATION: Philadelphia, Pennsylvania

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO:

Classroom Facilitation

• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.  
• Assist classroom facilitation in a highly interactive, hands-on style.  The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support.
• The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
• The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
• The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
• Please note an IA will not be asked to facilitate a lesson for an extended period.
• The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
• Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards. 
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor. 
• Class sizes range from 15-30 learners.

Managing Learner Performance 

• Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
• Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
• Implement individualized study plans for learners who are struggling in the class.
• Participate in all required learner progress meetings with other members of the team.
• Monitor and enforce learner class attendance, dress code, and other program policies.

Administrative

• Participate in staff meetings
• Conduct real-time learner data entry in Salesforce and/or Canvas

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Graduate of a Per Scholas Training Program
• Obtained all certifications offered in the training course in which you participated 
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented
• Highly responsive communicator
• Excellent verbal communication skills

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The hourly rate for this position is $18/hour 

#LI-Onsite

POSITION TITLE: Instructional Assistant (IT Support)

DURATION: Full Time

LOCATION: Charlotte, North Carolina

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO:

Classroom Facilitation

• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.  
• Assist classroom facilitation in a highly interactive, hands-on style.  The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support.
• The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
• The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
• The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
• Please note an IA will not be asked to facilitate a lesson for an extended period.
• The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
• Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards. 
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor. 
• Class sizes range from 15-30 learners.

Managing Learner Performance 

• Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
• Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
• Implement individualized study plans for learners who are struggling in the class.
• Participate in all required learner progress meetings with other members of the team.
• Monitor and enforce learner class attendance, dress code, and other program policies.

Administrative

• Participate in staff meetings
• Conduct real-time learner data entry in Salesforce and/or Canvas

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Graduate of a Per Scholas Training Program
• Obtained all certifications offered in the training course in which you participated 
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented
• Highly responsive communicator
• Excellent verbal communication skills

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The hourly rate for this position is $18/hour 

#LI-Onsite

POSITION TITLE:  Instructional Assistant (IT Support)

DURATION: Full Time

LOCATION: Dallas, Texas

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO:

Classroom Facilitation

• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.  
• Assist classroom facilitation in a highly interactive, hands-on style.  The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support.
• The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
• The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
• The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
• Please note an IA will not be asked to facilitate a lesson for an extended period.
• The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
• Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards. 
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor. 
• Class sizes range from 15-30 learners.

Managing Learner Performance 

• Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
• Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
• Implement individualized study plans for learners who are struggling in the class.
• Participate in all required learner progress meetings with other members of the team.
• Monitor and enforce learner class attendance, dress code, and other program policies.

Administrative

• Participate in staff meetings
• Conduct real-time learner data entry in Salesforce and/or Canvas

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Graduate of a Per Scholas Training Program
• Obtained all certifications offered in the training course in which you participated 
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented
• Highly responsive communicator
• Excellent verbal communication skills

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The hourly rate for this position is $18/hour 

#LI-Onsite

POSITION TITLE: Technical Instructor (Cybersecurity)

LOCATION: Orlando, FL 

Position Description:

Per Scholas is seeking a dynamic, team-oriented individual to serve as a Cyber Security Instructor. The Technical Instructor will play an important role in our organization’s mission, as they train Per Scholas students to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO

Classroom Facilitation

• Using a structured and approved curriculum, conduct a full-time, 15-week cycle of technical training to prepare students for entry to mid-level jobs in the field of Cyber Security. Technical training competencies include but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.  Class sizes range from 30-36 students.
• Facilitate in a highly interactive, hands-on style. The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities which are led by the Technical Instructor.
• Utilize in-house Learning Management System for assignments, tests, and real-time performance monitoring
• Manage and appropriately utilize a teaching assistant 
• Maintain regular office hours

Managing Student Performance 

• Provide students with ongoing feedback, conferencing, and performance appraisals.  Recognize any challenges early and work with coaches and students to overcome them.
• Coordinate closely with students’ career coach and learner support staff on enforcing program rules and promoting student success.
• Prepare student evaluations individually and in conjunction with a career coach.
• Participate in all required student progress meetings with other members of the team
• Monitor and enforce student class attendance, dress code, and other program policies
• Ensure classes achieve at least a 90% pass rate on all certification exams

Curriculum

• Provide input on tech curriculum and any changes needed to keep content current and relevant
• Provide input on labs, Learning Management systems, and program policies 
• Conduct real-time student data entry in Salesforce.com

WHAT YOU’LL BRING TO US:

Personal Characteristics 

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. 
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are adept at relating real-world experience/examples to the academic curriculum.
• You are tech-savvy and can learn quickly. 
• You are strong at managing your time and you can balance multiple projects and tasks. 
• You stand behind our mission, believing that individuals from any community should be able to access well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

Professional Qualifications

• Expert-level knowledge and experience in the following competencies: server management, hardware, software, networking, mobility, virtualization, project management, and security
• Network+ CompTIA CySa+ certified.; CCNA, CISSP SANS, Certified Ethical Hacker (CEH), are strongly desired
• Must be CompTIA Security+ certified or able to earn the certificate within 30 days of hire.
• Must have some teaching experience, preferably with adults in an online environment.
• Proficient in TCP/IP networking and networking protocols as well as Microsoft Windows operating systems including console/terminal usage
• Familiarity with Linux, Windows Server Environments, Firewalls, Intrusion Detection and Prevention Systems, Penetration Testing and Vulnerability Assessment is required
• At least two years of professional experience in the tech industry in a security role
• Ability to teach in a highly interactive and hands-on style
• Ability to commit to individual performance goals on certification and placement
• Flexibility to adapt to continuous changes in the curriculum (needed to stay current in the industry)
• Qualified candidates must be able to comfortably and frequently lift 50lbs

Compensation 

For this role specifically, we are targeting a salary range of $65,000–$70,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Hybrid

POSITION TITLE: Technical Instructor (Cybersecurity)

LOCATION: Columbus, Ohio

Position Description:

Per Scholas is seeking a dynamic, team-oriented individual to serve as a Cyber Security Instructor. The Technical Instructor will play an important role in our organization’s mission, as they train Per Scholas students to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO

Classroom Facilitation

• Using a structured and approved curriculum, conduct a full-time, 15-week cycle of technical training to prepare students for entry to mid-level jobs in the field of Cyber Security. Technical training competencies include but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.  Class sizes range from 30-36 students.
• Facilitate in a highly interactive, hands-on style. The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities which are led by the Technical Instructor.
• Utilize in-house Learning Management System for assignments, tests, and real-time performance monitoring
• Manage and appropriately utilize a teaching assistant 
• Maintain regular office hours

Managing Student Performance 

• Provide students with ongoing feedback, conferencing, and performance appraisals.  Recognize any challenges early and work with coaches and students to overcome them.
• Coordinate closely with students’ career coach and learner support staff on enforcing program rules and promoting student success.
• Prepare student evaluations individually and in conjunction with a career coach.
• Participate in all required student progress meetings with other members of the team
• Monitor and enforce student class attendance, dress code, and other program policies
• Ensure classes achieve at least a 90% pass rate on all certification exams

Curriculum

• Provide input on tech curriculum and any changes needed to keep content current and relevant
• Provide input on labs, Learning Management systems, and program policies 
• Conduct real-time student data entry in Salesforce.com

WHAT YOU’LL BRING TO US:

Personal Characteristics 

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. 
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are adept at relating real-world experience/examples to the academic curriculum.
• You are tech-savvy and can learn quickly. 
• You are strong at managing your time and you can balance multiple projects and tasks. 
• You stand behind our mission, believing that individuals from any community should be able to access well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

Professional Qualifications

• Expert-level knowledge and experience in the following competencies: server management, hardware, software, networking, mobility, virtualization, project management, and security
• Network+ CompTIA CySa+ certified.; CCNA, CISSP SANS, Certified Ethical Hacker (CEH), are strongly desired
• Must be CompTIA Security+ certified or able to earn the certificate within 30 days of hire.
• Must have some teaching experience, preferably with adults in an online environment.
• Proficient in TCP/IP networking and networking protocols as well as Microsoft Windows operating systems including console/terminal usage
• Familiarity with Linux, Windows Server Environments, Firewalls, Intrusion Detection and Prevention Systems, Penetration Testing and Vulnerability Assessment is required
• At least two years of professional experience in the tech industry in a security role
• Ability to teach in a highly interactive and hands-on style
• Ability to commit to individual performance goals on certification and placement
• Flexibility to adapt to continuous changes in the curriculum (needed to stay current in the industry)
• Qualified candidates must be able to comfortably and frequently lift 50lbs

Compensation 

For this role specifically, we are targeting a salary range of $65,000 - $70,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Onsite

POSITION TITLE: IT Support Instructor (Healthcare IT Specialist)

LOCATION:  Houston, Texas

DURATION: Full-time

WHO WE’RE LOOKING FOR

Per Scholas is seeking an IT Support (Healthcare IT Specialist) instructor to become a member of our Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support or optionally Healthcare in IT. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more.
• Provide students with access to relevant resources for outside learning on technologies and study aids appropriate to the curriculum.
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US:

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond with clarity to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment
• Strong communication skills

Required Skill Sets

• Advanced knowledge of Windows, macOS, and Linux Operating Systems; this includes both end-user and server versions
• Experience with Virtualization Technologies Type 1 and 2 Hypervisors ( VMware ESXI, VirtualBox, Hyper-V) 
• Experience with Windows server, AD, DHCP, DNS, NPS, Group Policy, user-profile management, WDS 
• Proficiency with File systems and Disk management, performance monitoring, and security
• Experience with supporting hardware and software add, change, move, install, imaging, and upgrade of desktops, printers, scanners, devices, and equipment; ensure optimal performance of the end-user workstations
• Proficiency with LAN/WAN/VLAN, routing configuration, switching, and TCP/IP + OSI layers
• Experience working with Desktops, Rack Servers, and other equipment (routers, switches, firewalls, etc.)
• Proficiency with remote administration and remote administration tools, such as mobile-device management using InTune, Remote Access Tools (RDP), and TeamViewer
• Experience with providing direct, over-the-phone, or remote troubleshooting of end-user desktop, equipment, application, device communication, and connectivity issues in a timely fashion
• Thorough understanding of security concepts, models, and standards; experience with implementation in business environments
• Ability to write content and curriculum related to instructional outcomes
• Must be able to secure course-relevant certifications (CompTIA or Cisco IT/Network Certifications) 
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements
• Healthcare IT Systems Knowledge: Ability to explain and support core health information systems such as EHR (Epic, Cerner), LIS, PACS, and patient-facing technologies.
• HIPAA & HITECH Compliance: Working knowledge of healthcare privacy and security regulations; ability to teach and apply compliance standards to IT operations.
• Healthcare Cybersecurity Fundamentals: Proficiency in addressing common threats (e.g., ransomware, phishing), security controls (RBAC, endpoint protection), and incident response procedures.
• Healthcare Data Governance & Security: Understanding of data classification (PHI, PII, de-identified data) and the role of IT in maintaining secure healthcare data systems.
• Healthcare Network & Systems Infrastructure: Competence in designing secure clinical network architectures, including device segmentation and secure data flows.
• Effective Communication with Clinical Staff: Ability to translate technical concepts into clinical language, supporting help desk/call center operations in healthcare settings.

Preferred Skill Sets

• Current A+ certification (1200 Series)
• Network+ Certification ( N10-007 or N10-008)  or Cisco equivalent ( CCNA)
• ServiceNow preferred
• Strong documentation, analytical, and problem-solving skills
• Experience with ITIL implementation in support of the Help Desk
• Experience using an SLA ticketing system with a customer/consumer service-driven approach
• Clinical Workflow IT Support: Ability to simulate real-world clinical troubleshooting scenarios, apply proper documentation procedures, and support clinicians in maintaining efficient workflows.
• EHR Platform Expertise: Hands-on or instructional experience with Epic, Cerner, or other major EHR systems, including interoperability standards (HL7, FHIR).
• Healthcare Billing & Revenue Cycle Knowledge: Familiarity with billing platforms, claims data (EDI/837), and denial management to support IT workflows in healthcare finance.
• Healthcare Data Platforms & Analytics: Exposure to modern data platforms (Snowflake, Databricks, or similar) for managing and analyzing healthcare data securely.
• AI in Healthcare IT: Knowledge of AI tools for healthcare analytics, predictive insights, or incident detection in healthcare environments.

Professional Qualifications

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from a variety of professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Onsite

POSITION TITLE: Manager, Talent Solutions

REPORTS TO:  Senior Director, Talent Solutions  

LOCATION: Bronx, NY

We are a small, multi-disciplinary team seeking individuals who can ensure the success of our new and existing employer partnerships and support our alumni to secure jobs in the tech sector. We are seeking talented, DEIB aware, and passionate entrepreneurial professionals to join our team.

WHO WE ARE LOOKING FOR:

Per Scholas seeks a Manager/Sr. Mgr, Talent Solutions to ensure our graduates successfully attain  mid-level technology positions after graduation. The Talent Solutions team coordinates with Per Scholas local and national resources to identify, develop and cultivate relationships with new and existing corporate employer partners to place successful graduates in jobs with them and create hiring pipelines for our graduates achieving an 80% job attainment target for each cohort.  Additionally, the Manager/Sr. Mgr  will also support recent graduates and alumni with career advisement such as finding, responding, and preparing for job interviews. as well as advising students 1:1 and in small groups on career advancement opportunities to ensure successful placement in relevant jobs in the technology sector. 

WHAT YOU’LL DO:

Employer Outreach

• Partner with the Director to build a pipeline of hiring employers with the goal of securing jobs for all graduates through both revenue generating and free-based placements
• Develop a strong network of local employers to support job placement of graduates and establish a voice in workforce development. 
• Support the Director in pitch development, sector and occupational analysis, and prospect research to develop the employer pipeline. 
• Conduct initial outreach to employers through a variety of prospecting tools including attending job fairs, networking events, and email and social media outreach

Career Advisement

• Provide personalized guidance and support to individuals regarding job attainment and career progression within their organization.
• Assist individuals in identifying and planning their career paths, aligning their skills and aspirations with available opportunities.
• Offer advice on professional development opportunities, training programs, and skill enhancement to aid in career advancement.
• Collaborate with Talent Solutions to recommend graduates for specific job requisitions, leveraging insights into individual skills and talents.
• Conduct one-on-one sessions to address career concerns, strategize career goals, and provide ongoing support throughout their professional journey within the organization.
• Facilitate connections with relevant stakeholders, mentors, and departments to broaden career prospects and opportunities.
• Conduct job readiness assessments on learners to ensure their readiness for graduation and future employment.
• Co-manage alumni outreach and activities for students graduating from Per Scholas programs

Data Management

• Monitor and manage student outcome and placement data in Per Scholas Salesforce database as well as up-and-out metrics for internal and client reporting
• Maintain accurate records of career advisement sessions and contribute to reports evaluating the success of career development initiatives.
• Provide feedback from employers to the product development team to strengthen our curriculum and services

WHAT YOU’LL BRING TO US:

Professional Qualifications

• 3-5 years related professional experience preferably in human resources/recruiting, sales/business development, career development,  and/or adult workforce development
• Career and job development with specific experience with job-readiness/workplace skills training
• Ability to generate or leverage existing relationships with employers
• Knowledge of workforce development 
• Experience with social media platforms
• Data savvy and metrics orientation
• Knowledge of Salesforce, learning management systems a plus

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. 
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are tech savvy and learn new tools quickly. 
• You are detail oriented, with exceptional organizational and time management skills.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

For this role specifically, we are targeting a salary of $70,000 with a range between $65,000 and $70,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI# Onsite

POSITION TITLE: Senior Manager, Talent Solutions
REPORTS TO: Director, Talent Solutions
LOCATION: Bronx NY 

About Us:
Per Scholas is a national nonprofit transforming lives through tech career pathways. Our Talent Solutions team builds and maintains strong employer partnerships, helping graduates secure mid-level technology positions while creating equitable career opportunities.

The Role:
We are seeking a Senior Manager, Talent Solutions to lead employer engagement, career advisement, and placement initiatives for our TSNY team. This role will expand our employer pipeline, support and develop other managers, and drive alumni success in securing technology jobs. The Senior Manager will play a key role in achieving our 80% job attainment goal per cohort while strengthening Per Scholas’ influence in workforce development.

Key Responsibilities:

Employer Engagement & Partnerships

• Build and manage relationships with local and national employers to secure job placements.
• Attend networking events, job fairs, and other forums to capture connections and expand partnerships.
• Lead research, sector analysis, and pitch development to drive strategic placement initiatives.
• Serve as a strategic voice in employer engagement practices and workforce trends.
• Coach and mentor TSNY managers to enhance employer outreach and placement strategies.
  
  

Career Advisement & Alumni Support

• Provide advanced career guidance to graduates and alumni on job attainment and career growth.
• Conduct one-on-one and small group advisement sessions, preparing graduates for interviews and job applications.
• Lead alumni engagement programs and workshops to ensure ongoing career support.
• Support managers in delivering high-quality career advisement and alumni support.
  
  

Data & Program Oversight

• Oversee placement and outcome data in Salesforce and other systems; analyze metrics to guide strategy.
• Provide feedback from employers to inform curriculum and services.
• Support managers in tracking team performance and achieving TSNY goals.
  
  

What You Bring:

• 5+ years of experience in HR, recruiting, career development, workforce development, or business development.
• Proven success in talent placement, employer engagement, and job readiness.
• Strong network and ability to build new employer partnerships.
• Experience leading, coaching, and developing managers or team leads.
• Data-savvy and metrics-oriented; familiarity with Salesforce or similar platforms.
• Tech-savvy and comfortable using social media and digital tools for outreach.
  
  

Personal Attributes:

• Strategic, results-driven, and mission-focused.
• Collaborative and flexible, able to work cross-functionally while driving independent initiatives.
• Strong communicator and effective mentor.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Committed to Per Scholas’ mission of creating equitable career pathways in technology.

LI# Onsite 

For this role specifically, we are targeting a salary range between $70,000/year and $75,000/year. The difference in salary is typically determined by several factors, including the geography in which the selected candidate resides and alignment with qualifications and experience.