The Role

As Director, AI Data Operations, you will own the people and operational backbone of a 50+ person team that powers data operations for AiDASH’s proprietary models — across model quality control for customer deliveries, training data generation for AI models, and multi-modal imagery sourcing. The team’s work directly determines the quality of our models, the rate at which our models improve, and what we ship to customers. 

Reporting directly to VP, Product & Process Excellence; you will lead this team through a major transformation — from manual operations to AI-augmented operations — while raising the bar on quality, ownership, and execution. You will thrive in this role if you have run annotation pipelines, training data workflows, or model quality control operations, ideally in an AI product company — and you are ready to bring that experience to a domain where the stakes are high and the work has real-world consequences. 

How you'll make an impact:

• Lead, inspire, and scale a 50+ person team — establishing clear accountability, operational discipline, and a high-ownership culture 
• Drive operations against defined quality benchmarks and efficiency targets (e.g. QC accuracy, delivery turnaround time, on-time delivery, throughput, and cost efficiency)
• Drive image sourcing strategy — keeping abreast of industry trends, finding new vendors, managing commercial relationships, and managing image acquisition 
• Drive an AI-first transformation of the function — pilot and embed AI agents / LLMs, and modern tooling that fundamentally shifts how the work gets done 
• Build and implement repeatable processes, playbooks, and staffing strategies to ensure the organization runs efficiently in an AI-first manner 
• Develop and retain top operational talent 
• Collaborate & partner globally with with India and US based R&D teams— data science, platform engineering, product management — and with Customer Success teams to align operations with model training needs and customer commitments 

What we're looking for:

• A senior operations leader (12+ years, 5+ managing 50+ headcount) who has built and run quality-critical operations at scale, preferably with experience of annotation/ML data ops 
• Manager-of-managers credentials, with credibility across technical, product, and senior leadership 
• Passionate about driving operational excellence and using AI to reshape work; hands-on experience leading AI-led transformations, even if smaller-scale or in progress. We care about your conviction, AI fluency, and pattern recognition. This is a core requirement for the role 
• A track record of building high-ownership cultures in operational functions 
• A high-quality bar and strong operating discipline — metrics, SLAs, and rhythms are how you run 

Good to have 

• Background in GIS, remote sensing, satellite imagery, or geospatial data
• Experience with annotation operations or imagery and data vendor procurement

 What you'll love:

• Leading one of the largest and strategically important teams at AiDASH 
• A real mandate to transform an operational function with AI 
• Working alongside high-caliber peers who value ownership, low ego, and measurable impact
  

What This Role Is Not 

• ❌ A data engineering or analytics role — you won't be building data platforms, dashboards, or BI pipelines; you'll be running the operations – people, process, vendors - that determine the quality of our AI models 
• ❌ A digital transformation consulting role — this isn't a strategy-and-handoff engagement; you'll own execution and be accountable for what ships to customers 
• ❌ A program management role — you won't be tracking milestones and sending status updates; you'll be setting the bar for quality and driving the team to hit it 
• ❌ A senior individual contributor role — you'll lead a 50+ person team through significant change; what matters most isn't what you can do yourself, but what you can get a team to do together. 

In Summary 

This role is about people leadership, operational excellence, and leading the AI transformation of a function where precision, ownership, and quality are everything. If you love running great teams, setting a high bar, and are excited to use AI to reshape how operational work gets done, this is your role. One requirement: you've worked close to the model — in annotation pipelines, training data workflows, or quality operations — rather than in data analytics, BI, or IT services delivery.

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Sales systems team is on a mission to build the most measurable, scalable agentic tools as well as transform seller tooling. As part of the Sales Systems team, you will lead a high-impact team building the systems that power prospecting workflows across our go-to-market motion. You’ll own the technical direction and delivery for tools and integrations that enable timely, personalized outreach, scalable list generation, accurate lead routing, and measurable pipeline creation. This role sits at the intersection of engineering, RevOps, Sales, Marketing, and Data — you’ll translate GTM priorities into reliable systems that materially increase SDR/BDR productivity and conversion.

What you’ll do

Responsibilities

• Work closely with product, program and business leaders to develop a long term vision and execute on sales systems strategy that scales seller motions.
• Adapt prioritization and staffing decisions as the team, business, and user demands progress
• Design and build delightful Stripe facing tooling and business critical services to support sales channel infrastructure.
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Improve engineering standards, tooling, and processes.
• Build, lead, and manage a high-performing team of engineers. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Have 8+ years of software engineering, including at least 1+ years of management experience
• Organizational leadership experience, including experience collaborating with executive leadership
• Experience proactively seeking feedback from users, business leaders, and subject matter experts
• Excellent verbal and written communication
• Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use
• Manage processes to help the team do its best work and engage effectively with the rest of Stripe
• Recruit great engineers, in collaboration with Stripe’s recruiting team
• Develop engineers on the team, helping them advance in their careers
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
• Collaborate with stakeholders across engineering to provide a wonderful user experience

Preferred qualifications

• Experience in GTM domain owning seller automation platforms (like Salesforce) and other products that contribute to seller tech stack.
• Experience with machine learning, recommender systems, lead to opportunity workflows and/or seller systems.
• Experience developing/shaping internally and externally facing products
• Experience building distributed systems or a microservices architecture
• Bachelors or Masters degree in a technical field (e.g., Computer Science)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

About the team

The Professional Services team exists to drive the adoption of Stripe’s capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately.

Accelerate is Stripe’s dedicated onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical: eliminate friction, reduce implementation risk, and accelerate time-to-revenue.

What you’ll do

Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!

As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You will be proactively unblocking deployments and ensuring users are operationally ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. You will deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure.

Working hours: In order to align with the working hours of the APAC Accelerate On Demand’s user base, the working hours for this role will be 7am to 4pm IST. 

Responsibilities

• Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
• Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
• Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
• Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
• User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.
• Continuous Learning: Continuously update your knowledge of Stripe's products, features, and updates to ensure you are providing the most current and strategic advice to your users.
• Process Improvement: Contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback.
  

Who you are

We are looking for dynamic, curious problem-solvers who love demystifying complex technical concepts. You thrive in a fast-paced environment and are passionate about helping users build their businesses on Stripe.

If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
• 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
• Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
• Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.

Preferred qualifications

• Experience in providing technical support or customer implementations. 
• Experience working with financial systems, online payments, or e-commerce platforms.
• Experience collaborating with cross-functional teams in a fast-paced environment.
• Experience delivering live technical training to users.  
• Comfortable with debugging API responses and writing API calls. 

About the Team

The Integrations Team is responsible for enabling seamless connectivity between Postman and the broader developer ecosystem — from version control and CI/CD tools to messaging platforms, monitoring systems, gateways, and more. You’ll help build robust integration layers, APIs, and tooling that allow users and organization to plug Postman into their end-to-end workflows with minimal friction.

What You'll Do

• Implement and maintain features, improve performance and quality of Postman’s products.
• Interact with Product, Design and Engineering teams to spec, build, test and deliver new features.
• Improve quality and reliability by improving existing tests and writing new ones.
• Work on the scalability aspects of features and services that the team owns.
• Work with the manager for the roadmap and SLAs for the micro-services that you own.
• Perform code reviews and advocate better practices for software engineering by mentoring and encouraging others around you to build a quality product.
• Design & build any additional internal tooling required to ease the development & maintenance of the product.

About You

• You have at least 3 years of experience developing complex, distributed software applications at scale.
• You’ve experience with high level programming languages - e.g. Node.js, Python, Ruby, Go. We code primarily in Node.js.
• Strong understanding of web fundamentals.
• Strong knowledge of Database fundamentals especially on the performance aspects such as optimising queries, schema design, indexing, caching.
• Experience with cloud computing and distributed systems
• You possess strong Computer Science fundamentals - Algorithms, Networking and Operating Systems, and are familiar with various JavaScript tools, frameworks, and development practices.
• Has a point of view and is comfortable and prior experience in collaborating and respectfully challenging other stakeholders, such as PM, EM etc.
• You write testable, maintainable code that’s easy to understand.
• You have curiosity about how things work and to learn new things.
• Good written and verbal communication.

Nice to Have

• Previous experience with systems with scale and familiarity with problems related to scalability and performance
• A learning mindset and the willingness to do beyond what’s being told.
• An innate curiosity about how things work under the hood.
• Alignment with our Values.

See yourself at Twilio

Join the team as our next Data Platform Product Manager in the Data Governance and Insights team..

About the job

This position is needed to own Twilio's Data Governance initiatives across Twilio. This position is based in India. You will touch many teams within Twilio to ensure safe customer data handling, supporting data privacy and compliance. This team manages data pipeline security, data reliability, and ensuring access controls. We are also the bridge to the reporting systems trusted by customers, executives and shareholders.

Responsibilities

In this role, you’ll:

• Lead the product requirements required to build and operate a central data catalog as a metadata store.
• Drive Data Governance initiative, working across various organizations and stakeholders.
• Understand the needs of our customers for operational and analytical purposes, and execute on governance of the data pipeline with required access management to fulfill these requirements.
• Craft and deliver a vision for data governance at Twilio, working side by side with other product managers and engineering counterparts across Twilio R&D.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Someone with 10+ years of product management experience in a fast-paced company. If you have a strong work ethic and know how to knock down barriers to get to your objective this might be the opportunity for you.
• Strong background in Data Governance, having led at least one initiative that included cataloging metadata, data reliability, sensitive data classification and access management.
• Worked on data platforms, customer engagement platforms, or streaming applications. Proficiency in the big data ecosystem e.g. Kafka, Spark, Presto/Athena, or similar technologies.
• Technically savvy and experienced with the cloud, APIs, communications, enterprise software, data reliability, and ETL techniques.
• You have a customer oriented approach. You have an amazing ability to understand the customer’s challenges and are able to articulate a vision to solve challenges to make an impact. 
• The ability to solicit customer requirements from many - often opposing - sources, prioritize, and work with engineering and design to deliver.
• You are a strategic problem solver and flourish operating in broad scope, from conception through continuous operation of 24x7 services.
• You have solved sophisticated problems and have the aptitude to navigate uncharted waters.

Desired:

• Collaborative approach and ability to work with distributed, cross-functional teams.
• Great communication skills. You're equally at home on zoom presenting to an audience of developers as you are on a zoom talking to users and then coming up with product requirements. Your best days are the ones where you do both on the same day.
• Bachelor’s degree Computer Science, Engineering or equivalent experience required.

Location

This role will be remote, and based in India.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

At Okta, partners are central to our success. The Global Partner Program team equips partners with the tools, resources, and operational support needed to build successful and profitable Okta practices.

Okta is seeking a Manager, Global Partner Program Operations to lead and scale the team responsible for all global partner program operations. This leadership role focuses on defining and optimizing critical operational processes, ensuring data integrity, and providing strategic oversight for all partner-facing systems, including the partner portal and key program operations. The Manager will hire, mentor, and guide a team of operations specialists to deliver a best-in-class, seamless experience for partners and internal stakeholders. The ideal candidate is a proven leader who can define strategic initiatives, drive continuous improvement, and manage complex, cross-functional operations in a high-growth environment.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment while supporting both partners and internal teams.

Key Responsibilities

Team Leadership and Development

• Lead, mentor, and manage a team of Global Partner Program Operations Specialists, including performance management, coaching, and career development.
• Define team priorities, allocate resources effectively, and establish Key Performance Indicators (KPIs) to ensure operational excellence and team efficiency.
• Recruit, onboard, and train new team members as the organization scales.

Program Operational Strategy & Optimization

• Define and optimize the end-to-end operational processes for the Global Partner Program, focusing on scalability, compliance, and efficiency.
• Oversee the seamless execution of high-volume, day-to-day partner operations, including partner onboarding, coordinating partner due diligence with Finance and Partner Sales teams, and managing partner agreement processing.
• Establish best practices for managing inbound support queues and ensure high-quality, timely resolution of complex partner and internal inquiries related to program structure, benefits, and resources and leverage AI where appropriate.
• Drive continuous process improvements for critical functions like Deal Registration operations and the creation of Letters of Authorization (LOAs).
• Oversee support for distribution partners with onboarding their resellers in accordance with program requirements.
  
  

Systems, Data Integrity & Reporting

• Partner with systems team to create and maintain operational integrity of all partner systems, including Salesforce, Conga, DocuSign, and the Partner Relationship Management (PRM) platform.
• Oversee the team’s efforts in maintaining accurate partner data integrity across internal systems, partner portals, and partner locator tools.
• Develop and manage reporting dashboards to track operational performance, compliance requirements, and the overall health of the partner ecosystem.

Required Skills and Experience

• 5+ years of progressive experience in partner operations, channel operations, or partner program management, preferably within SaaS or technology.
• 2+ years of direct experience managing and mentoring a team or leading complex cross-functional projects.
• Demonstrated ability to define, implement, and scale complex operational processes across global teams.
• Deep understanding and hands-on experience with core partner systems (e.g., Salesforce and a PRM platform like Impartner).
• Exceptional leadership, communication, and interpersonal skills with a proven ability to collaborate effectively with cross-functional executive stakeholders (e.g., Sales, Finance, Legal) and external partners.
• Advanced analytical and strategic thinking capabilities, with the ability to translate operational metrics into actionable business strategies.
• Strong organizational skills, high attention to detail, and sound judgment in a fast-paced environment.

Preferred Qualifications

Experience with:

• Advanced experience using and administering Salesforce (SFDC) and Partner Relationship Management platforms (e.g., Impartner)
• Proven experience managing vendor relationships for operational tools
• Expertise in data analysis and reporting using tools like Tableau or similar reporting tools
• Familiarity with agreement and data management tools such as Conga/Apptus and DocuSign
• Experience with Google Workspace.

#LI-Onsite

P25171_3437178

At Okta, partners are central to our success. The Global Partner Program team equips partners with the tools, resources, and operational support needed to build successful and profitable Okta practices.

Okta is seeking a Manager, Global Partner Sales Desk to support the transactional sales cycle and manage critical deal flow operations. This role ensures a seamless and efficient sales process by executing deal registration validation, maintaining CRM data quality, and handling quoting and purchase order (PO) processes.

The ideal candidate is highly organised, detail-oriented, and comfortable working in a fast-paced environment while supporting both partners and internal teams.

Key Responsibilities

Team Leadership and Development

• Lead, mentor, and manage a team of Global Partner Sales Desk Specialists and Cloud Desk Specialists, including performance management, coaching, and career development.
• Define team priorities, allocate resources effectively, and establish Key Performance Indicators (KPIs) to ensure operational excellence and team efficiency.

• Manage global team capacity and coverage to ensure all transactional service level agreements (SLAs) are consistently met.
• Recruit, onboard, and train new team members as the organization scales.

Program Operational Strategy & Optimization

• Define and optimize the end-to-end operational processes for the Global Partner Sales Desk, focusing on scalability, compliance, and efficiency and leverage AI wherever possible.
• Oversee the seamless execution of high-volume, day-to-day partner sales desk operations, including Deal Registration and validation, CRM hygiene, Quoting and PO issuance and troubleshooting issues.  
• Develop and maintain comprehensive, up-to-date documentation and training materials for all Partner Sales Desk processes for the internal team and key cross-functional stakeholders.
• Work with Global Partner Program Operations team to establish best practices for managing inbound support queues and ensure high-quality, timely resolution of complex partner and internal inquiries related to Deal Registration process.  
• Drive continuous process improvements for critical functions to support Partner Sales and ensure timely.
• Collaborate with IT teams to define and prioritize system enhancements in core platforms (e.g., Salesforce, PRM) to improve partner sales desk efficiency, scalability, and the overall partner experience.
• Monitor, analyze, and report on operational metrics to identify trends, performance gaps, and opportunities for cost reduction or efficiency gains.

Required Skills and Experience

• 5+ years of progressive experience in partner sales operations or channel sales operations preferably within SaaS or technology.
• 2+ years of direct experience managing and mentoring a team or leading complex cross-functional projects.
• Demonstrated ability to define, implement, and scale complex operational processes across global teams.
• Deep understanding and hands-on experience with core partner systems (e.g., Salesforce and a PRM platform like Impartner).
• Exceptional leadership, communication, and interpersonal skills with a proven ability to collaborate effectively with cross-functional executive stakeholders (e.g., Sales, Finance, Legal) and external partners.
• Advanced analytical and strategic thinking capabilities, with the ability to translate operational metrics into actionable business strategies.
• Strong organizational skills, high attention to detail, and sound judgment in a fast-paced environment.

Preferred Qualifications

Experience with:

• Advanced experience using and administering Salesforce (SFDC) and Partner Relationship Management platforms (e.g., Impartner)
• Expertise in data analysis and reporting using tools like Tableau or similar reporting tools
• Familiarity with agreement and data management tools such as Conga/Apptus and DocuSign
• Experience with Google Workspace

#LI-Onsite

P25172_3437184

As a Senior Software Engineering Manager with a strong technical background in building and architecting large-scale, multi-tenant SaaS platforms, you possess the leadership maturity to manage both individual contributors and other managers, effectively translating organizational strategy into clear, actionable team goals. You are specifically driven to manage and grow high-performing engineering teams within the SaaS platform organization in Bangalore. Your expertise includes deep proficiency in high-load distributed systems and a hands-on understanding of modern cloud-native infrastructures.

What You Will Do

Build and Grow Our Bangalore Agent Platform Team: Be the key leader for our Agent Platform engineering team in India. Own the hiring, management, and retention of a high-performing team, ensuring local growth aligns with our global SaaS platform objectives.

Lead Execution and Delivery: Drive the execution of team projects. Partner with individual contributors (ICs) to define tasks, track progress, and ensure timely, high-quality delivery. Manage cross-team dependencies and coordinate with stakeholders (Product Managers, senior leadership) to guarantee alignment and clear communication on status and risks.

Drive Technical Strategy: Oversee the architectural design and scalability for Agent Platform SaaS services. These services interact with millions of agents and process billions of daily requests. You will rely on designated Tech Leads and senior team members for detailed design and architecture.

Ensure Cross-Functional Success: Partner with the Agent Platform engineering leadership, Product Management, and UX designers to strategically define system requirements and deliver features that protect millions of endpoints worldwide.

Foster a World-Class Engineering Culture: Promote engineering excellence and continuous learning. Coach individuals and other managers to achieve their professional goals.

Engage with Leadership: Regularly interact with senior management and executives to influence decisions and gain acceptance for strategic initiatives.

Manage a Hybrid Team: Lead the local Bangalore team within our hybrid work model, fostering strong in-person collaboration and a powerful sense of belonging.

What Experience or Knowledge You Should Bring

Leadership Track Record: A minimum of 8 years of progressive software engineering experience, including 3–5 years of increasing managerial responsibility, with at least 2 years operating at the Manager level or higher.

Management & Development Expertise: Proven success in managing, hiring, mentoring, and developing high-performing engineering teams of 8+ direct reports, including experience managing internationally distributed and cross-functional IC teams.

Core Technical Skills: Strong proficiency and an ability to lead technical strategy in major programming languages such as Java, Go, or Python, coupled with a deep understanding of software design principles.

Distributed Systems & Cloud Scale: Deep background in architecting, building, and scaling high-load, resilient distributed systems within public cloud platforms like AWS or GCP.

Infrastructure & Observability: Solid hands-on and strategic experience with modern infrastructure tooling, including Docker, Kubernetes, Helm, and infrastructure-as-code (e.g., Terraform). Experience with modern monitoring and observability stacks is a strong plus.

Product Delivery & CI/CD: Comprehensive knowledge of the entire SaaS product development lifecycle. Expert-level understanding and application of modern CI/CD practices and tooling, such as Github Actions or ArgoCD, to drive engineering velocity and quality.

Strategic Communication & Business Acumen: Exceptional verbal and written communication, negotiation, and stakeholder management skills. Demonstrated ability to translate complex technical decisions into clear business outcomes and align engineering execution with broader company strategy.

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

• Flexible working hours and hybrid/remote work model.
• Flexible Time Off.
• Flexible Paid Sick Days.
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) 
• Generous employee stock plan in the form of RSUs (restricted stock units)
• On top of RSUs, you can benefit from our attractive ESPP (employee stock purchase plan)
• Gym membership/sports gears by Cultfit.
• Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching. 
• Private medical insurance plan for you and your family.
• Life Insurance covered by S1 (for employees)
• Telemedical app consultation (Practo)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• High-end MacBook or Windows laptop.
• Home-office-setup allowances (one time) and maintenance allowance. 
• Internet allowances.
• Provident Fund and Gratuity (as per govt clause)
• NPS contribution (Employee contribution)
• Half yearly bonus program depending on the individual and company performance.
• Above standard referral bonus as per policy.
• LinkedIn Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings
• Sodexo food coupons.

As a Partner/Channel Sales Engineer, you will scale the technical capabilities of SentinelOne’s partner ecosystem, empowering partner SEs to lead demos and POCs independently. You will drive partner readiness and opportunity conversion through hands-on workshops and cross-functional collaboration. Leveraging your cybersecurity and enablement expertise, you will ensure technical independence and high-impact partner performance.

What will you do?

• Partner Education and Technical Enabelment
• Qualify partner technical resources before investing in enablement, ensuring the right baseline skills and technical commitment.
• Own and maintain a structured enablement tracker for all partner SEs, including skill levels, certifications, and progression plans.
• Design, guide, and support partners in building Centers of Excellence (CoE) labs on the SentinelOne technology platform.
• Uplift partner SE demo capabilities, ensuring confident, end-to-end platform demonstrations mapped to real customer use cases (PSE should co-own with Account SE on complex customer-facing engagement).
• Enable partner SEs on core platform workflows, integrations, and operational best practices.

       Engagement & Weekly Cadence

• Run weekly cadence calls with distributor SEs and Tier-1 partners covering:
• Product updates and roadmap highlights
• Partner-driven POCs tracking and deal progression
• Technical Challenges 
• Lead recurring ThreatOps and “Tech Friday” enablement sessions for partner SEs across the region.
• Deliver hands-on technical workshops, deep dives, and use-case-driven sessions to continuously uplift partner capability.

      Cross-Functional Collaboration & Coverage Management

• Work closely with Account Managers and Direct SEs to align the right partner SE resources to specific opportunities.
• Map and manage the technical resource chain across partner organizations to ensure clear ownership, accountability, and coverage.
• Ensure partner technical engagements align with SentinelOne Channel-focused partners, as defined by the Channel business manager and sales leaders.
• Provide structured feedback to internal teams on partner readiness, skill gaps, and enablement priorities.

     Success Metrics

• Increased partner-led technical independence across demos, POCs, 
• Improved quality, velocity, and conversion of partner-driven opportunities.
• Reduction in escalations caused by partner technical skill gaps.
• Measurable improvement in partner SE enablement scores and certification coverage.
• Strong partner satisfaction and trust in SentinelOne’s technical leadership.

What skills and knowledge should you bring?

• Strong hands-on experience in cybersecurity technologies such as endpoint security, XDR, cloud security, or SOC operations.
• Proven experience enabling or working with channel partners, distributors, or system integrators.
• Ability to translate complex technical concepts into clear, outcome-driven partner guidance.
• Excellent communication and facilitation skills for technical enablement sessions.
• Structured, disciplined approach to tracking enablement progress and partner readiness.
• Comfortable acting as a technical authority and escalation point.
• Builder mindset with a passion for scaling ecosystems. 
• High ownership and accountability for partner success.
• Strong collaboration skills with sales, SEs, and partner leadership.
• Calm under pressure when handling escalations
• Bias for clarity, structure, and repeatable processes.

Why Us?

You will join a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

• Health Insurance
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Employee assistance program
• Gym membership reimbursement
• Wifi/Cell phone reimbursement

Company Description:

Okta is an integrated identity and mobility management service. Built from the ground up in the cloud, Okta securely and simply connects people to their applications from any device, anywhere, at anytime. Okta integrates with existing directories and identity systems, as well as thousands of on-premises, cloud and mobile applications, and runs on a secure, reliable and extensively audited cloud-based platform.

More than 5,000 customers, including Adobe, Allergan, Chiquita, LinkedIn, MGM Resorts International, Shire Pharmaceuticals and Western Union, use Okta to improve employee productivity, increase supply chain efficiency and revenue and improve compliance. The thousands of enterprises and cloud vendors, as well as the millions of people using Okta, are the foundation of the industry's fastest growing IT network for the cloud and mobile world. Okta is backed by premier venture capital firms Andreessen Horowitz, Greylock Partners, Khosla Ventures and Sequoia Capital. To learn more about Okta, visit: https://www.okta.com.

Position Description:

Okta Engineering is looking for a Software Engineer Manager to help us scale and increase velocity. You will be driving and perfecting our vision of Continuous Delivery, increasing the velocity and productivity of engineering.  You will work with a wide range of stakeholders and partners, including Engineers, Architects, Operations, Program Management, and Quality. We have a great team driving innovative projects--join us and bring your ideas!

Job Duties and Responsibilities:

• Drive the strategy for building and incorporating AI/ML-powered tools to enhance developer velocity, automate complex tasks in the Continuous Integration, and provide intelligent insights into system performance and code quality.
• Ability to articulate and drive a technical, strategic vision and roadmap
• Collaborate with Engineering, Security, Program Management, Operations  and other scrum teams.
• Recruit and mentor a globally distributed and talented group of diverse employees
• Build high quality tools and automation for internal use to support continuous delivery and developer productivity 
• Roll out deliverables to internal customers in phases, monitor adoption, collect feedback, and fine-tune the project to respond to internal customers’ needs.
• Champion engineering and operational excellence, establishing metrics and process for regular assessment and improvement
• Foster, enable and promote innovation

REQUIRED Knowledge, Skills, and Abilities:

• A track record of leading or managing high performing platform teams (3 year experience minimum) 
• Experience with end to end project delivery; building roadmaps through operational sustainability
• Strong facilitation skills (design, requirements gathering, progress and status sessions)
• Production experience with distributed systems running in AWS. GCP a bonus
• Passion about automation and leveraging agile software development methodologies
• Experience in developing Continuous Delivery pipelines for a diverse set of projects using Java, Jenkins, AWS, Docker, Python, Ruby, Bash, and more 
• Experience in building internal developer tools

Education and Training:

• B.S. in CS or equivalent

#LI-Hybrid

P23452_3391493

 About Druva :

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

We’re looking for a highly-motivated Regional Field & Channel Marketing Manager with experience across multiple marketing disciplines to deliver/execute the marketing plan in India. This is a brand new position that will work closely with the India Sales & Channel team, along with the broader APJ/ International & corporate marketing teams to execute an aligned and comprehensive marketing strategy that drives results.

The primary focus of this role is to support key regional sales and marketing initiatives, help grow the Druva brand, generate demand, and increase overall pipeline & revenue contribution.  We need a self-starter with collaborative spirit who thrives in a dynamic, hyper-growth environment. This exciting position reports to the APJ Marketing Lead and is part of the International Marketing whose charter is scaling Druva’s business across APJ and EMEA.

Primary Responsibilities

• Develop the regional marketing plan and manage associated budgets
• Leverage Global and APJ campaigns as relevant for the region. Work closely with campaign managers and APJ marketing leader to right-size, localize, and package corporate/ regional campaigns for the India market
• Define and rollout new campaigns that support specific, unique regional requirements and market opportunities
• In alignment with the regional Channel strategy, own the Channel Marketing plans & execution with select regional partners
• In collaboration with Alliance & Sales colleagues, manage campaign creation and execution with key Alliance partners like AWS, Dell and Microsoft
• Own the annual regional events plan (virtual & F2F when applicable), including contract negotiation, pre-& post-event actions. Align Marketing leadership on budget approvals & requirements
• Act as the primary local marketing liaison for SDRs, Field & Channel Sales teams in India
• Manage the regional external agency relationships for paid media,  demand programs, events. Ensure all activities are executed on time and within set budget.
• Work closely with the International Marketing Ops lead to follow consistent lead upload/activity tracking processes and regional campaign set up.
• Work with Marketing Leadership to establish benchmarks for country-specific performance measurement, ensuring all activities align to set KPI’s and GTM targets
• Measure and control program effectiveness to ensure demonstrable return on investment for all activities
• Collaborate closely with the PR manager for the region to drive increased awareness and internal appreciation of marketing activities: ensure circulation of results and follow up actions to all stakeholders
• Provide quarterly marketing reviews and analysis of comprehensive performance to regional & APJ Marketing & Sales Leadership.
• Collaborate with HQ to build aligned social media, PR & AR efforts into regional marketing plan

Required Skillset

• Can thrive in a fast-paced, startup- environment with ability to multi-task and operate to a high standard
• Resolute in prioritising: focus on projects and activities that are closely aligned to strategy and will make the biggest impact
• Results-oriented with proven experience delivering effective awareness, demand generation, and channel marketing activities that deliver measurable and repeatable results
• Hands-on experience managing end-to-end events & trade shows, both virtual and physical (when environments allow), ensuring top-notch execution and an emphasis on results.
• Experience working across multiple countries & an understanding of the varying market dynamics/needs
• Ability to build rapport and strong relationships with Sales colleagues, establishing credibility as key member of the team and the marketing expert for the region
• Previous experience working for US HQ’d company with matrix functions across Global and APJ
• Team player with can-do attitude
• Exceptional communicator
• Ambitious self-starter
• Reasonable understanding of SFDC and Marketing Automation platforms (Marketo, Eloqua, etc)
• Willingness to travel as needed (when it’s safe to do so & current restrictions are lifted)

Your Education, Experience & Certification:

• Minimum 5+ years in B2B tech marketing with demonstrable, proven successes
• Experience in SaaS, Cloud, or related technologies is a Plus!
• Strong problem-solving and troubleshooting skills
• Understanding of the demand funnel and conversion rates
• Bachelor’s degree in a related field
• Strong Commercial/Business acumen

Work Location: Bengaluru / Mumbai 

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you. 

The Data Enablement Team

Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support.

The Senior Data Analyst Opportunity

Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption.

You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth0 product and developing data products that drive key success metrics. You will have multiple tools and teams at your disposal to achieve the core outcome of creating product and customer insights that help our partners drive value and long-term customer success.

What you’ll be doing 

• Partner with peers and leaders in Sales, TAM, Customer Success, Product, Engineering and Program Management to develop scalable measurement strategies for our data assets, products and services
• Drive scalable, semantic data models that can support stakeholders both inside of Auth0 and across the enterprise
• Educate and enlighten data stakeholders with newly available objects and models that will unlock product, revenue, sales and business insights
• Build reusable data models that support key concepts of the business (Entitlement, Activation, Utilization, Engagement, etc.)
• Deliver executive dashboards and product insights based on foundational productionalized data models
• Partner with other analysts to create composite measures and insights that span Auth0 and the enterprise
• Ensure that data privacy and governance is a first priority at all stages of the data lifecycle

What you’ll bring to the role

• 5+ years of experience in analytics, data engineering, or analytics engineering, or product management
• 5+ years of hands-on experience with data visualization tools (Tableau, Looker, Streamlit, PowerBI, Sigma, Omni, etc.)
• 5+ years of SQL experience
• Strong understanding of data lifecycle management including instrumentation, governance, modeling and self-service interfaces
• Experience working within a Jira/Agile environment to manage and prioritize technical work.
• Build relationships with partners and stakeholders to understand product data needs, distill business requirements into technical documentation and prioritize work accordingly
• Excellent business acumen and emotional intelligence in ambiguous environments
• BA or higher, preferred; additional relevant work experience in lieu of a degree is acceptable

And extra credit if you have experience in any of the following!    

• Cloud based data warehouse technologies (Snowflake, BigQuery, Databricks, etc.)
• Data engineering (Python, dbt, Kafka, Parquet, DuckDB, etc.)
• Experience with version control systems (e.g., Git) and the Pull Request process.
• Proficiency with advanced data skills/code, such as working with Claude code or other LLM-based data analysis tools.
• Paywall, subscription or authentication based products

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

#Hybrid_Bengaluru

#LI_Linkedin P24588_3405678

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you. 

The Data Enablement Team

Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support.

The Senior Data Analyst Opportunity

Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption.

You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth0 product and developing data products that drive key success metrics. You will have multiple tools and teams at your disposal to achieve the core outcome of creating product and customer insights that help our partners drive value and long-term customer success.

What you’ll be doing 

• Partner with peers and leaders in Sales, TAM, Customer Success, Product, Engineering and Program Management to develop scalable measurement strategies for our data assets, products and services
• Drive scalable, semantic data models that can support stakeholders both inside of Auth0 and across the enterprise
• Educate and enlighten data stakeholders with newly available objects and models that will unlock product, revenue, sales and business insights
• Build reusable data models that support key concepts of the business (Entitlement, Activation, Utilization, Engagement, etc.)
• Deliver executive dashboards and product insights based on foundational productionalized data models
• Partner with other analysts to create composite measures and insights that span Auth0 and the enterprise
• Ensure that data privacy and governance is a first priority at all stages of the data lifecycle

What you’ll bring to the role

• 5+ years of experience in analytics, data engineering, or analytics engineering, or product management
• 5+ years of hands-on experience with data visualization tools (Tableau, Looker, Streamlit, PowerBI, Sigma, Omni, etc.)
• 5+ years of SQL experience
• Strong understanding of data lifecycle management including instrumentation, governance, modeling and self-service interfaces
• Experience working within a Jira/Agile environment to manage and prioritize technical work.
• Build relationships with partners and stakeholders to understand product data needs, distill business requirements into technical documentation and prioritize work accordingly
• Excellent business acumen and emotional intelligence in ambiguous environments
• BA or higher, preferred; additional relevant work experience in lieu of a degree is acceptable

And extra credit if you have experience in any of the following!    

• Cloud based data warehouse technologies (Snowflake, BigQuery, Databricks, etc.)
• Data engineering (Python, dbt, Kafka, Parquet, DuckDB, etc.)
• Experience with version control systems (e.g., Git) and the Pull Request process.
• Proficiency with advanced data skills/code, such as working with Claude code or other LLM-based data analysis tools.
• Paywall, subscription or authentication based products

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

#Hybrid_Bengaluru

#LI_Linkedin P24589_3405679

• Drive revenue generation within the Regional Alliances partner ecosystem in India;
• Provide world-class program management and thought leadership across an assigned partner base to increase revenue and drive incremental business opportunities;
• Collaborate with Okta’s Executive, Business Development, Marketing and Sales teams to identify key partners, build a strategic plan for initiating conversations and sell the value of a mutually beneficial working relationship to those partners;
• Define tailored value propositions and create detailed go-to-market plans that strengthen our value proposition to the marketplace while providing new revenue opportunities;
• Serve as the partner advocate inside Okta; evangelize partners and the opportunities they present by injecting partner DNA into Okta field sales;
• Represent both the voice of the Regional Alliance Partners to Okta and the voice of Okta to Partners as required to resolve issues and attain revenue;
• Build relationships with partner sales teams to keep Okta “front and centre” for appropriate opportunities.
• Build strong working relationship with all sales teams, Enterprise, Commercial and emerging, service, marketing and enablement teams.
• Drive partner sourced deals with defined partners in order to achieve quota.
• Manage and report pipeline on regular basis.

• Proven experience of business development or alliances at a SaaS startup, successfully implementing channel/field alliances strategy to drive increased sales;
• A track record of exceeding channel sales revenue targets;
• A business leader who is able to influence and build strong relationships with decision makers across all levels of partner and prospect organizations;
• Current knowledge of the trends and market leading companies in the broader Cloud Computing and Identity Access Management ecosystem;
• Experience with Cloud Software Vendors and their strategies/business models

#LI-Hybrid

#P10940_3420790

We’re looking for an experienced Staff Technical Program Manager (TPM) to partner with Product and Engineering teams to implement, maintain, and optimize complex operational processes, inclusive of clarifying needs and value, securing commitment from teams across the organization, setting timelines, and facilitating ongoing delivery and execution. This role will report to the Senior Manager, Technical Program Management. 

In this role, you will drive execution and alignment across multiple teams, overseeing the delivery of critical features across Auth0. This is a high-impact, hands-on role where you will own delivery execution across programs and ensure predictability, risk mitigation, and outcome alignment at scale.

The ideal candidate thrives in complex technical environments, can orchestrate cross-team work with clarity and agility, and brings strong stakeholder management skills to help teams deliver consistent, high-value outcomes.

Location: Bengaluru, Karnataka, India

Work Mode: Hybrid (2-3 days Onsite per week)

Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."

Key Responsibilities

• Drive large-scale, complex, cross-functional programs from design through delivery.
• Partner with Product and Engineering to define scope, value, and technical requirements, securing commitments across organizations.
• Orchestrate planning, prioritization, and execution, managing the integrated program plan and timelines across disparate functions.
• Proactively identify and resolve risks, dependencies, and impediments, clearly communicating trade-offs and solutions to stakeholders.
• Build and maintain strong relationships, serving as the central point of contact and providing consistent transparency into program goals, progress, and quality.
• Energize cross-functional teams to achieve ambitious objectives and uphold world-class operational excellence and security standards.
• Develop broad technical and domain knowledge to effectively influence strategy and decision-making.

Skills and Experience

Must Have:

• 7 - 10 years of Technical Program Management experience in a software, SaaS, or systems development environment.
• Track record of collaboration in order to manage and successfully deliver large-scale technology programs.
• Excellence in identifying and managing risks across multiple technical projects 
• Expert in leveraging Jira to manage complex project workflows, track deliverables, and report on progress
• Experience collaborating with globally distributed teams
• Ability to clearly communicate and establish credibility with technical and non-technical stakeholders, including executive audiences.
• Ability to influence and work through others within a matrix organization.
• Excellent interpersonal, communication, and collaboration skills, especially in a remote environment.
• Passion for understanding ambiguous, complex problems and driving high-quality, innovative, and robust solutions.
• Experience with agile and other program management methodologies.
• Strong attention to detail and focus on execution in a data-informed environment.
• A passion for enabling teams to adopt, manage, and optimize processes and tooling. 

Preferred Qualifications

• Strong knowledge of Agile Scrum principles and practices. Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM) preferred.
• Ability to analyze and interpret delivery metrics to guide teams toward more predictable and mature execution.
• Delivery of high-priority, customer-facing programs on schedule and with clear stakeholder alignment.
• Improved predictability and reduced risk across the Developer Integrations org.
• Increased visibility into value flow, enabling better planning, prioritization, and team alignment.
• Proactive communication that prevents bottlenecks and ensures timely escalations and decision-making.

 Education and Training

• Preferred degree in Bachelor's or Master's degree in Computer Science, Engineering, or related technical field 
• PMP, PRINCE2 or equivalent
• CSM, PSM or equivalent

#LI-Hybrid
#P-1162

The Okta Customer Identity Cloud (CIC) is a product unit of Okta focussed on the Customer Identity and Access Management (CIAM) space. We are looking for exceptional new team members to join our team and help drive our next level of success. One team, one score!

Our vision is to free everyone to safely use any technology.  We provide secure access for everyone, but not just anyone. We process billions of logins per month (and growing!). So, if you’re a big thinker who is nimble and adaptable, Okta CIC may be an ideal place for you to shine.

The Team & Role:

Okta is looking for a Software Engineering Manager to lead our Load Testing team. 

Okta’s customer identity business is growing and evolving quickly.  Traffic volume has grown substantially and new features are continually introduced.  As a cloud-based SaaS provider, bringing scalable, high performance identity solutions to production at an attractive price is a priority for our business.  The Performance Engineering team has a cross-functional charter that involves investigating, identifying, and remediating performance bottlenecks across all parts of our distributed system machinery.  This includes the code we write, datastores, messaging systems, infrastructure, and the points at which different parts of the system communicate with one another.  The Load Testing team works closely with component owners, platform teams and testing teams to provide high levels of application coverage scenarios. These scenarios simulate load and demonstrate utilization of our application components, APIs and validate our overall scalability and reliability footprint. Load tests are the foundation of our overall performance program.  

What You Will Do

• As an Engineering Manager, you will build and lead a team of performance load testing engineers. You will implement agile processes, ensure accountability and enable a team of high impact contributors to deliver simulated load covering tens of thousands of permutations.
• Build and maintain a backlog of high impact load tests that will drive increased visibility into our performance profiles. 
• Set the bar for technical execution and participation across your team. 
• Encourage a technical growth mindset and advocate for process improvements, velocity metrics and best in class team management techniques. 
• You will partner with other testing managers to build a cohesive approach to integration, system and benchmark testing and environments. 
• You will nurture a “shift left” culture for performance.  You will work to improve knowledge and awareness of performance management techniques, tools, patterns, and solutions throughout Engineering in order to address performance issues earlier in the software development life cycle.
• You will have the opportunity to work with all parts of the Customer Identity Cloud service offering, including code, infrastructure, and architecture.

What You Bring

• Strong technical background with previous experience as a developer or systems engineer. 
• Experience leading software development or QA testing teams. 
• Strong self-motivation and aptitude for investigation and experimentation.
• Expert level knowledge with load testing tooling, including Apache Bench, Artillery, K6, etc…
• A partnership mindset, focusing on collaboration across teams and supporting feature teams through process and vision alignment. 
• Experience with application software in Node.js using frameworks such as Hapi.js or Fastify.  Familiarity with Golang is also a plus.
• Experience with API-driven cloud-native distributed system application architecture running in Kubernetes, AWS, and Azure.
• Experience with APM tools such as Datadog APM, Splunk, Honeycomb, New Relic, Dynatrace, or similar.
• Familiarity with PostgreSQL and MongoDB.
• Experience designing and executing performance experiments designed to validate performance improvements in key metrics such as requests per second (RPS), P95 and P99 latency, query performance, request concurrency, CPU/memory utilization, and cost efficiency.
• Excellent written and verbal communication skills.  In particular, the ability to convey technical issues and solutions in written form and work with disparate teams is important in a remote-friendly team.
• Passion for driving performance improvement in software without sacrificing reliability or security.
• Excellent collaboration skills and a track record of cross-functional collaboration.  One team, one score!

(P24591_3366720)Bengaluru

#LI_Hybrid

Company Description

Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers

Position Description

We are looking for an experienced Software Engineer Manager to manage the team that is responsible for designing and building Identity Governance product features on top of our Directory platform. You will lead a team of elite engineers, grow the team, and drive impact and customer satisfaction. You will drive engineering best practices, productivity enhancement, and make our elite engineering team shine. You also share great pride in elegant solutions and strongly believe in designing for scale, rigorous code reviews, automated testing, and an iterative process to build high-quality next generation cloud software.

Job Duties And Responsibilities

• Establishing clear priorities, expectations, and accountability for individuals and team
• Collaborate with product management to help define and refine product roadmap
• Driving the execution and delivery of product features with high quality product by working with cross-functional teams, System Architects, QA, Product and Documentation teams
• Providing regular feedback, technical guidance, and mentoring to team members
• Fostering collaborative, engaging and inclusive team environments
• Maintaining and improving our culture by sourcing and hiring only the most qualified individuals with an eye towards diversity & inclusion

Required Knowledge, Skills, And Abilities

• 8+ years of experience in developing enterprise cloud software development
• 5+ years of hands-on technical management experience
• Experience working with product & program managers to align on objectives, priorities, trade-offs and risk.
• Experience in handling support tickets, bug fixes & enhancement work in a large enterprise application
• Excellent communication and collaboration skills for technical discussions.
• Ability to work effectively with distributed teams and people of various backgrounds
• Lead, recruit, mentor and retain engineers

#LI-Hybrid

P24184_3398976

The Project Alliances Manager is a critical execution-focused role. You will be responsible for managing the lifecycle of partner-related projects, ensuring that our Regional Solution Providers, Distributors, and GSIs are operationally ready to sell and implement Okta. You will take high-level regional strategies and translate them into actionable project plans, enablement programs, and pipeline-driving activities.

Job Duties and Responsibilities

• Program Execution: Lead the end-to-end management of alliance projects, including partner onboarding, joint business plan tracking, and co-marketing execution.

• Enablement Management: Coordinate with Okta’s global enablement teams to roll out technical and sales training projects specifically for the India partner ecosystem.

• Operational Governance: Maintain the hygiene of the partner pipeline within Salesforce; ensure all partner-sourced deals are accurately tracked and attributed.

• Cross-Functional Coordination: Act as the project lead between Partners and Okta’s internal Marketing, Sales, and Solutions Engineering teams to ensure joint "Go-to-Market" (GTM) activities are delivered on schedule.

• Partner Advocacy: Serve as the primary point of contact for project-level inquiries from partners, resolving operational bottlenecks to keep Okta "front and center."

• Performance Reporting: Track and report on project milestones and partner performance metrics, providing data-driven insights to the Senior Regional Alliances Manager.

• Market Intelligence: Monitor local market trends and competitor partner movements to provide actionable feedback to the regional leadership team.

Skills & Experiences that will help in the role

• Experience: 5 to 8 years of experience in Partner Management, Channel Operations, or Project Management within the SaaS or Cyber-security industry.

• Project Mastery: Proven ability to manage multiple complex workstreams simultaneously. Experience with CRM tools (Salesforce) and project management methodologies is essential.

• IAM Knowledge: A foundational understanding of the Identity and Access Management (IAM) landscape or broader Cloud Security ecosystem.

• Execution Mindset: A track record of moving projects from "concept" to "completion" while meeting strict deadlines and revenue-driving KPIs.

• Communication: Strong interpersonal skills with the ability to influence partner stakeholders and internal cross-functional teams.

• SaaS Background: Experience working within the business models of modern Cloud Software Vendors and a deep understanding of the Indian channel landscape (Distributors and Tier-2 partners).

# LI-Hybrid

P25125_3433331

Position Overview

We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

This is a hybrid role based out of Bengaluru, India. 

#LI-Hybrid 

Position Overview:

We are seeking an inspired and motivated technical contributor to join the DigitalOcean Security Team as an Infrastructure Security Engineer. You will report to the Security Engineering Manager for the APAC region and will be a key member of DigitalOcean’s security team. In this role, you will play an essential part in enhancing DigitalOcean's security posture. This includes collaborating with various Engineering and Security teams to:

• Design and implement infrastructure security solutions at scale
• Identify and mitigate security issues, vulnerabilities, and misconfigurations for both internal users and customers

Your efforts will provide security instrumentation and establish secure architectures within DigitalOcean’s environments, both corporate and customer-facing.

What You’ll Do:

• Establishing an understanding of DigitalOcean’s production and corporate environments, from applications to infrastructure, keeping up-to-date with material changes and future directions
• Partnering closely with the other technical teams within the Security Organization and across our engineering and other functions to harden accounts, platforms, and service structures to combat intrusions, hijackings, and potential compromises
• Developing early warning systems to detect, respond, and mitigate risks to the business as well as the customer environment
• Develop, maintain, and monitor the adoption of sound Cloud security practices
• Ownership of vulnerability management and patching policies of Virtual machines, Containers and Kubernetes infrastructure
• Identify and help mitigate security issues and misconfigurations related to Cloud services, Virtual machines, Containers and Kubernetes infrastructure
• Ownership and management of preventative security measures and services such as WAF, SIEM and similar security solutions.
• Consistently improving security as the company scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business, not a detractor
  
  

What You’ll Add to DigitalOcean:

• 5+ years of experience in cloud and infrastructure security, with hands-on expertise in building automated detection and remediation workflows, enforcing security policies, hardening container and Kubernetes environments, and managing security monitoring across Linux-based, multi-cloud, and multi-tenant architectures.
• Vulnerability Management experience, focused on prioritizing known vulnerabilities for remediation at scale and classifying previously unknown vulnerabilities
• Strong understanding of Linux systems and common O/S hardening practices
• Hands-on experience with cloud service providers. Amazon Web Services (AWS) is a core requirement, while familiarity with Google Cloud Platform (GCP) is a strong advantage. Focus areas include security issues and misconfigurations across cloud services, virtual machines, containers, and Kubernetes infrastructure.
• Strong understanding of systems in a multi-tenant, cloud environment
• Clear written and verbal communication skills to include: technical writing, presenting, coaching, mentoring
• Bonus: Experience in one or more of the following areas:
• Infrastructure as code 
• Configuration as Code software and methods (eg, Chef, Salt, Ansible)
• Software Development background

*This job is located in Bengaluru, India

#LI-Hybrid

About the Role

We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer Success Managers and own the “How” of technical solutioning. This is a consultative role that requires both depth and versatility. This is no support role; you'll be the technical architect of Customer Success, turning complex and nuanced challenges into repeatable solutions that benefit our entire enterprise customer base.

As a CSE, you consult on the technical implementation path. When a customer needs to get from point A to point B, you figure out how to make it happen - whether that means architecting workflows within Postman, guiding integrations, or creating pragmatic workarounds when the product doesn't quite fit. A key part of this role is turning individual solutions into reusable assets that shorten time to value for future customers. We don’t believe in reinventing the wheel each time.

Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into actionable implementation steps.

What You’ll Do

• Value Acceleration at Scale: You'll unblock customers facing everything from basic setup issues to complex architectural challenges. However, your role isn’t just to fix individual problems – your goal is to identify patterns and build solutions that prevent those problems from happening again. When you solve for one customer, you're solving for hundreds.
• Technical Discovery and Solutioning: Partner with CSMs to understand the business objectives, then translate those into technical reality. This means deep technical discovery, understanding their entire stack, and designing implementation paths that actually work in production. No theoretical solutions – everything needs to be battle-tested and deployable.
• Collateral and Enablement: Build reusable assets such as technical guides, templates, scripts, or reference implementations that scale best practices across customers.
• Product Feedback Loop: Capture customer challenges, propose interim solutions, and document gaps to inform product roadmap discussions.
• Adaptive Problem Solving: When out of the box functionality is insufficient, design pragmatic solutions (workarounds, custom scripts, integrations, etc.) to help unblock and activate customers.

About You

You need 6-8+ years in a technical customer-facing role and a portfolio of “built things”.

Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Account Manager… the title doesn't matter as much as the hands-on technical work that solves real problems for customers.

You should have:

• Strong foundation in Computer Science or Engineering (degree or equivalent real-world experience)
• Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages
• Deep understanding of APIs, developer workflows, and modern DevOps practices
• Proven ability to scope ambiguous problems and deliver working solutions quickly
• Experience building technical collateral that scales - scripts, templates, automation tools
• Comfort engaging both individual developers and enterprise architects
• You should be comfortable in Postman and familiar with the broader developer toolchain – GitHub, AWS, Azure, and other pipelines. Most importantly, you need to understand how enterprises actually build and ship software, not just how they say they do in planning meetings.

Your role
As a Product Support Engineer, you'll partner with our product and engineering teams to resolve bugs, prioritize customer requests, and document APIs and functionalities across multiple applications. We are looking for exceptional support engineers who have the demonstrable ability to debug complex calling and meeting issues and the drive to learn and grow technically, solve challenging problems, and exceed customer expectations.

This is a six-month contract role reporting directly to an Engineering Manager. We operate on a hybrid model out of our Bengaluru, India office, offering a blend of in-person collaboration and remote flexibility.

You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You are a good communicator who enjoys helping people. You’re an expert in developing & improving internal support tools and processes that aid in providing a better developer experience, proactively identifying potential issues, and resolving customer issues faster.

What you’ll do

• Triage, prioritize, and resolve or escalate tickets reported by Customer Support and other product development teams, such as product, engineering, and QA.
• Become the primary investigator of complex integration-related bugs.
• Own a specific production problem and/or customer request and provide active coordination between various internal teams in resolving them.
• Support engineering teams in deploying new features, hot fixes, upgrades/patches in production and staging environments, and work closely with QA and customer support teams to schedule and test.
• Develop extensive documentation for both customers and internal teams to reduce troubleshooting time and drive faster issue resolution.
• Research, analyze, and diagnose complicated technical issues by leveraging backend systems and logging.
• Lead active incident management and post-incident learnings.
• Generate detailed dashboards and reports to facilitate the product and engineering roadmaps, identifying the classes of incoming tickets and improving product quality & stability.
• Become a subject matter expert in one or more of the following areas: various products, technical stacks, deployment environments, and tools.
• Partner with engineering teams to develop robust monitoring and alert detection systems that aid in expediting issue identification.
• Monitor application performance and make recommendations to improve overall application proficiency.
• Collaborate with engineering and product teams to develop internal tools, enhance bug management workflows, and automate processes to create efficiency.
• Start leading and/or mentoring other production support engineers on a fast-growing team.

Skills you’ll bring

• 5+ years of experience in supporting large-scale distributed systems, SaaS-based solutions, working with global distributed teams across multiple time zones.
• A technical background with excellent English written communication skills and empathy for software engineers and customers is vital.
• Attention to detail and a strong passion for quality – experience maintaining high-quality customer-facing software applications.
• Excellent problem solver who loves to learn and is interested in VOIP telephony, video meetings, and working with people.
• You are curious and persistent. Some issues take hours or days to pin down. You will also be self-directed and able to prioritize work so that everything that’s urgent gets done.
• Experience with, and/or an interest in learning, a broad array of frontend and backend languages & frameworks, and cloud computing technologies.
• Strong experience with Windows, MacOS platforms, and VDI environments.
• Strong experience with integrations in Real-Time Communication Platforms:
• CRM (Salesforce, Zoho, Hubspot).
• API platforms (Zapier).
• Support (Zendesk, ServiceNow).
• Collaboration (MS Teams, Slack).
• Deep understanding of networks and networking issues.
• Understanding of HTTP and SIP error codes.
• Ability to connect the dots between logs from different parts of the backend.
• Our Tech Stack: Python backend on Google App Engine / Google Cloud Platform, Vue.js frontend, Electron / PWA, real-time communications on WebRTC / SIP over HTTP, numerous integrations with third-party services.

Your role

Dialpad’s QA team ensures the quality and reliability of our AI-first platform across web, mobile, and backend systems.

As a QA Automation Engineer, you will be a hands-on contributor responsible for automation execution and quality ownership of specific features/modules, leveraging modern tools and AI-assisted development to improve speed and coverage.

This position requires a hybrid work arrangement, with three days in the office. The role reports to the Manager of Quality Assurance, who is located in Bangalore.

What you’ll do

• Build, execute, and maintain UI and API automated tests (Playwright/Selenium, Java/Python)
• Perform end-to-end and regression testing, ensuring release readiness
• Own QA for assigned modules, including:
• Test planning and design
• Automation coverage and execution
• Regression sign-off
• Achieve ~70–80% automation coverage with stable, reliable test suites
• Analyze failures, identify defects, and provide clear root cause insights
• Use AI tools (Copilot, Cursor, Gemini, etc.) to generate tests, debug, and improve coverage
• Validate AI/LLM-driven features (prompt/response accuracy)
• Collaborate with engineering on debugging and fix verification
• Contribute to CI/CD pipelines (GitHub Actions)

Skills you’ll bring

• 5–8 years in QA / Test Automation
• Strong experience in Java or Python + Playwright/Selenium
• Solid understanding of UI, API, functional, and regression testing
• Experience with REST APIs, Postman, and CI/CD pipelines
• Exposure to AI-assisted coding tools (or willingness to learn)
• Strong debugging, analytical, and communication skill

Nice to Have

• Experience with VoIP, contact center, or communication platforms
• Exposure to performance or reliability testing

Tech Stack

• Languages: Java, Python
• Automation: Selenium, Playwright, TestNG, BDD
• API Testing: REST Assured, Postman
• CI/CD: GitHub Actions (GHA)
• Dev Tools: Git, GitHub, Jira

Your role

As a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s key native integrations. These integrations enable real-time automations and data transfers between Dialpad and complementary systems, ensuring our mutual customers have a seamless unified experience. This includes Agentic AI, CRMs, ticketing systems, workforce management platforms and industry-specific verticals such as Recruiting, Retail & Healthcare. You’ll collaborate closely with engineering teammates, product leaders, business leaders, Dialpad customers and external stakeholders. Additionally, this role will have an emphasis on Agentic AI-compatible integrations.

This position reports to our Engineering Manager and has the opportunity to be based in our London, Buenos Aires or Bangalore office.

What you’ll do

• Develop and maintain Dialpad’s key native integrations such as Zendesk, HubSpot, AthenaHealth and many more.
• Write architectural design & specification documents.
• Develop well-tested features with appropriate test hooks, resulting in low defect reports.
• Write clean, modular, and maintainable code using best practices along with unit tests.
• Participate in code reviews to ensure code quality, maintainability, and scalability.
• Assist with emerging Agentic AI technologies & initiatives.
• Tech Stack: Python, Vue.js, Redis, Google Cloud, AI (MCP).

What we’re looking for (not requirements, just guidelines)

• 3+ years of professional experience as a software engineer.
• Experience with at least one object-oriented programming language, especially JS or Python.
• Experience with Agile development methodologies.
• Testing, debugging and troubleshooting skills.
• Effective communication skills.
• Collaborative & team player but also able to work independently & autonomously.
• Pragmatic approach to solving problems whilst balancing business goals
• Agentic AI experience.
• Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.

Major bonus points for the following

• Experience building integrations.
• Proficiency with ETL data pipelines.

The Role

As a Senior SDET, you are a strong software engineer with deep expertise in test automation and quality engineering. You design and own scalable test frameworks, drive quality strategy for your domain, and proactively identify risk in complex, cloud-native systems.

This position requires a hybrid work arrangement, with three days in the office. The role reports to the Manager of Quality Assurance, who is located in Bangalore.

This role is hands-on, technical, and impact-driven, with clear expectations around ownership, influence, and mentorship.

What You’ll Do

• Design, develop, and maintain scalable automated testing frameworks for APIs, microservices, and web integrations.
• Perform deep-dive testing of the Connect platform, with a strong focus on asynchronous workflows, data consistency, resiliency, and latency.
• Own and evolve quality gates within the CI/CD pipeline, ensuring fast, actionable feedback on every pull request.
• Plan and execute functional, regression, and end-to-end test coverage across UI, API, and database layers.
• Build internal tools and utilities to help reproduce, debug, and isolate complex production issues.
• Set up, execute, and continuously improve automated test suites; derive meaningful quality KPIs and clearly communicate results.
• Provide detailed failure analysis to enable rapid diagnosis and resolution of product or test defects.
• Design and execute load, stress, and performance tests across services and critical user workflows.
• Participate actively in architecture and design reviews, advocating for testability and appropriate test hooks.
• Define and execute comprehensive test strategies aligned with product and platform goals.
• Write clean, reliable, and maintainable code, solving complex problems with scalable solutions.
• Mentor junior and mid-level engineers, while staying current on modern testing and software development best practices.

What You’ll Bring

• 6+ years of professional software development experience, with strong emphasis on test automation for large-scale systems.
• Strong coding skills in Python, Java, or JavaScript.
• Proven experience designing test frameworks, test strategies, and reviewing system designs.
• Solid understanding of testing methodologies: regression, integration, end-to-end, load, and performance testing.
• Hands-on experience with API and integration testing; strong knowledge of RESTful services.
• Experience working in cloud-native, distributed environments.
• Experience building and maintaining CI/CD pipelines using Jenkins and GitHub.
• Strong written and verbal communication skills; comfortable collaborating across teams and geographies.
• Demonstrated ownership, proactive problem-solving, and ability to operate independently.

Technologies Utilized

• GCP: App Engine (GAE), Kubernetes (GKE), Compute Engine (GCE)
• Languages & Tools: Python, Vue, Git, GitHub, Jira

The opportunity
At Unity, you’ll make a difference. In a collaborative, fast-growing environment, we’re democratizing development, solving hard problems, and enabling our community's success.

Come join Unity as we continue to elevate our procurement operations! As a Procurement Analyst, you will play a critical role in transforming data into insights that drive strategic sourcing decisions, strengthen vendor performance, and improve the Procure-to-Pay process. You will build and maintain reporting that powers QBRs, monthly executive updates, and operational KPIs, ensuring data accuracy and visibility across the business.

You’ll partner closely with Accounting, Finance, Sourcing, and cross-functional stakeholders to support vendor management activities, provide analytical insights, and help create a seamless procurement experience for all Unity employees.

Reporting to the Manager of Procurement Operations, your mission is to deliver clear, reliable procurement intelligence that informs decision-making and supports a world-class procurement function.

Are you intellectually curious, detail-oriented, and excited about using data to solve problems? Then come be part of our journey!

This position requires working late evenings from 2 PM to 11 PM (IST), with a 1-hour lunch break included.

What you'll be doing

• Develop and maintain procurement reports and dashboards to support sourcing decisions, QBRs, and monthly metrics.
• Analyze supplier performance and support vendor management activities and improvement plans.
• Ensures accuracy and integrity of procurement data across enterprise systems, including supplier, contract, and purchase order information.
• Requires strong analytical skills, attention to detail, and proficiency in data visualization and reporting tools (e.g., Excel, EazyBI, Looker, or similar).
• Participate in special projects, analyses, and ad hoc tasks as required.

What we're looking for

• The ability to prioritize multiple tasks, projects, and timelines
• Familiarity with P2P tools and basic accounting principles
• Technically savvy and capable of learning new technologies
• Experience with new technologies (AI)

You might also have

• Previous experience as a buyer or other purchasing specialist (Facilities, HR, and Professional Services)
• Detailed understanding of end-to-end Procurement transactions in a large, global technology company
• Experience with procurement approval workflows, purchasing policy compliance, and contract review processes

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#MID #LI-AM1

WHO WE ARE:

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai.

ABOUT THE ROLE: Principal Product Manager

As a Principal Product Manager at Aviatrix, you will serve as a recognized subject matter expert and thought leader, owning the strategy and long-term vision for a set of interrelated features and solution areas within our multi-cloud networking platform. You will drive significant initiatives that shape product value and market differentiation, influencing the product roadmap at the leadership level.

Working closely with engineering, marketing, sales, and customers, you will identify emerging opportunities, make high-stakes prioritization decisions, and lead cross-functional collaboration that defines Aviatrix's competitive position across AWS, Azure, Google Cloud, and beyond.

KEY RESPONSIBILITIES

• Own and drive the long-term vision and comprehensive strategy for a set of interrelated features and solution areas, aligning them to the product's strategic goals, market position, and overall company vision.
• Influence the product roadmap at the leadership level by identifying future opportunities based on emerging industry trends, evolving user needs, and the competitive landscape.
• Engage regularly with enterprise customers, many of whom are based in the U.S., participating in product discussions, roadmap reviews, and strategic sessions; flexibility to schedule and attend meetings across time zones is expected.
• Establish prioritization frameworks for interdependent features that are adopted across product teams, and communicate rationale clearly to executive stakeholders.
• Make critical, high-stakes decisions on feature scope and strategic direction, balancing cross-functional input, market insights, and risk assessment to drive outcomes that impact the broader Product Management function.
• Lead execution across multiple interrelated features, overseeing project roadmaps, assigning responsibilities across teams, and establishing standards for quality delivery.
• Anticipate execution risks and adapt plans proactively based on resource or market changes, ensuring smooth cross-functional collaboration.
• Maintain deep customer focus by synthesizing feedback and real-world enterprise challenges into strategic product decisions, ensuring Aviatrix solutions address critical pain points at scale.
• Conduct competitive analysis and market research to keep Aviatrix at the forefront of enterprise cloud networking and security.
• Drive strategic-level communication across functions, providing detailed roadmap updates, vision presentations, and reports to leadership and executive teams.
• Partner with ecosystem partners and internal teams to validate strategy and deliver measurable, impactful results.
• Evangelize Aviatrix's solutions as an internal and external subject matter expert through thought leadership, technical white papers, webinars, and speaking engagements.
• Mentor and develop junior product managers on execution, collaboration, and strategic thinking best practices.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience; Master's degree preferred.
• 12+ years of experience in product management within the cloud or networking domain, with a demonstrated track record of driving product strategy at scale (or 8+ years with a Master's degree).
• Broad expertise and deep specialization in cloud networking technologies, including VPN, SDN, SD-WAN, firewalls, routing protocols, TCP/IP, DNS, IPSec, and cloud-native networking across AWS, Azure, and Google Cloud.
• Proven experience leading strategy and execution for a set of interrelated features or product areas, with direct influence on long-term product roadmap and business outcomes.
• Experience with multi-cloud architectures, networking protocols, and infrastructure as code (IaC) tools.
• Hands-on experience with at least two major cloud platforms (e.g., AWS Networking, Azure Networking, Google Cloud Networking).
• Recognized ability to lead cross-functional collaboration, build consensus, and influence stakeholders up to the executive level.
• Exceptional communication skills with the ability to translate complex technical concepts into strategic narratives for diverse audiences, including C-suite.
• Experience mentoring and developing junior product managers.
• Willingness and ability to work flexible hours to accommodate meetings with customers and stakeholders based in the U.S. and other global time zones.

WHO WE ARE:  

Aviatrix® is pioneering the Cloud Native Security Fabric — the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai.

ABOUT THE ROLE: Sr. Enterprise Applications Developer
Join our Tech Ops team in Bangalore, India as a Sr. Enterprise Applications Developer. Reporting to the Manager, Enterprise Applications, you will design, develop, and maintain secure, reliable, and scalable enterprise applications that support critical business functions across Aviatrix. This role is ideal for an experienced engineer who thrives in a collaborative environment, enjoys solving technical challenges, and is eager to learn from experienced leaders.

Responsibilities

• Design, build, and deliver enterprise applications using AWS Lambda, AWS Step Functions, Node.js, Python, React, and Postgres.
• Develop and maintain integrations across internal systems and external services, ensuring reliability, scalability, and security.
• Implement features and enhancements for internal business applications, ensuring high standards of security, reliability, and performance.
• Participate in code reviews, testing, and debugging to maintain code quality and operational excellence.
• Assist in integrating cloud platforms (AWS, Azure, GCP) and serverless architectures.
• Support the development of LLM-powered applications and agents, leveraging AI tools for code generation, test automation, and architecture exploration.
• Contribute to Single Sign-On (SSO) integrations and other secure authentication solutions.
• Document technical designs, APIs, and workflows for team knowledge sharing.
• Collaborate cross-functionally with IT, security, and business stakeholders to align on system requirements and deliverables.
• Engage in regular 1:1s, feedback sessions, and career development discussions with the Manager Enterprise Applications
• Participate in technical hiring processes and team growth initiatives as needed.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of professional software development experience.
• Hands-on experience with AWS Lambda, AWS Step Functions, Node.js, Python, React, and Postgres.
• Familiarity with cloud platforms (AWS, Azure, GCP) and serverless architectures.
• Understanding of distributed systems, API design, and application security.
• Ability to leverage AI tools in the development workflow.
• Strong communication and collaboration skills; comfortable working in cross-functional teams.
• Willingness to learn, take feedback, and grow within the team.

Preferred Qualifications

• Experience building IT applications for sales, support, or marketing functions.
• Familiarity with DevOps practices, CI/CD, and test automation

What Cognite is: Relentless to achieve

Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.

We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you’ll feel right at home here. 

Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future.

• Breaking down complex requirements with the product manager, tech lead, and Office of the CTO, turning them into execution pieces and finding the right sequence
• Managing schedule, timelines, and milestones (i.e. alpha, beta, and GA)
• Driving the trade-offs between usability, go-to-market (GTM) lead time, features scope, technical debt/investment (i.e. across UX/PM/ENG/GTM) to maximize value for our customers and Cognite
• Drive end-to-end alignment from sales to delivery, security, and support
• Managing internal and external dependencies arising from end-to-end alignment
• Managing budgeting and resource needs
• Managing in-market product performance in scope of the program (e.g. usage metrics, cost drivers, required delivery effort, as well as quality, reliability, security etc.), ensuring those metrics are measured, reported, reviewed and acted upon

• Automate the "toil" of program management
• Run complex, cross-discipline and cross-department programs that span research, engineering, and product
• Strong influencing skills: The ability to influence stakeholders and drive consensus across the organization without formal reporting lines
• Structured, thorough and detail oriented
• Genuine interest in or direct experience on the full product lifecycle (product strategy, sales, delivery, adoption, support, sunsetting)

• Must have experience from a SaaS company at scale
• Must have software development experience (any language) in developing, testing, deploying code for a software product
• Strong system design understanding, specifically regarding scalable systems
• Proven ability to use AI tools (e.g., Cursor, Claude code, custom agents) to accelerate productivity

• 6-10 years of experience in Engineering and Program Management
• Experience in leading and managing product development teams, running sprints, scrums, making scoping trade-offs and assessing technical options with tech leads and architects

A snapshot of our many perks and benefits as a Cogniter
* Join an organization of 60 different nationalities with Diversity, Equality and Inclusion (DEI) in focus
* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata to know more
* Flat structure with direct access to decision-makers
* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries, with cutting edge technology
* Join our HUB to be part of the conversation directly with Cogniters and our partners.
* Get access to meditation room for rejuvenation.
* Hungry? We’ve got your back. A sponsored lunch at the canteen is delivered
* We take your mental- and physical health seriously by having a broad health offering and a free membership to a popular gym

 

 

 

Learn more about us

 

 

 

• Impact 2025
• Cognite's Industrial AI: Moonshot
• We’re globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

 

 

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

Senior Security Engineer – Application Security (AI Security Focus)

Reporting To: Manager, Security Engineering Function/Dept: Business Technology / Security

About the Role

You will drive platform security initiatives with a primary focus on securing AI/ML systems and models. You’ll partner with engineering, product, and data science teams to ensure robust security for AI-powered features and infrastructure, while maintaining coverage for traditional AppSec domains.

Responsibilities & Accountabilities

• AI Security Leadership: Lead the design and implementation of security controls for AI/ML models, pipelines, and data flows.
• Vulnerability Management: Ensure coverage of AI/ML and application vulnerabilities using SAST, DAST, dependency scanning, and specialized AI security tools.
• Threat Modeling & Red Teaming: Conduct comprehensive threat modeling and AI/ML red teaming exercises, including prompt injection, jailbreaking, adversarial attack simulations, and vulnerability assessments for AI systems. Assess risks such as adversarial attacks, model theft, data poisoning, privacy risks, and other emerging threats to AI/ML models and pipelines.
• Automation & Tooling: Build and maintain automation pipelines for AI/ML security testing and monitoring.
• Cross-Functional Collaboration: Partner with Engineering, Product, and Data Science to embed security into AI/ML development lifecycles.
• Incident Response: Support detection, triage, and remediation of AI/ML-specific security incidents.
• Training & Advocacy: Facilitate secure development training focused on AI/ML risks and best practices.
• Metrics & Reporting: Track and report status of vulnerabilities, including AI/ML-specific metrics (e.g., model robustness, data integrity).
• Program Ownership: Design and execute quarterly OKRs for AI/ML security initiatives.

Performance Measurement

• Demonstrates deep understanding of AI/ML security risks and mitigations.
• Leads identification, triage, and management of AI/ML and application security issues.
• Establishes routines for updating documentation, runbooks, and dashboards with AI/ML security content.
• Effectively communicates complex AI/ML security topics to technical and non-technical stakeholders.

Educational and Experience Requirements

• 5+ years in information security, with significant experience in application security and AI/ML security.
• Hands-on experience securing AI/ML models, pipelines, and data within the AI/ML SDLC. · Familiarity with common AI/ML security threats (adversarial attacks, model inversion, data poisoning).
• Experience with security tools for AI/ML (e.g., Adversarial Robustness Toolbox, MLFlow security plugins).
• Development or scripting experience (Python preferred; experience with AI/ML frameworks a plus).
• Excellent communication skills.

Preferred Qualifications

• Bachelor’s degree in a related field.
• Relevant certifications (e.g., AIRTP+, CAISF, Microsoft AI Security Fundamentals, AWS Certified Security – Specialty, GIAC, CISSP, CEH are highly desirable).
• Experience working directly with software developers and data scientists to improve code/model security.

Competencies and Behaviors

• Establishes credibility among Engineering and Data Science counterparts.
• Advocates for AI/ML security best practices.
• Drives tasks to completion and maintains accuracy of information.
• Effective prioritization and escalation to management.

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:
Project Management with Business Analysis (>12.1 years) Chennai/Bangalore

The position opened is a Project Manager with some Business Analysis responsibility. Main mission of the PM will be to: • Lead the project throughout all project phases • Identify, structure and follow the different project streams of the Program:

• Feeding of Group Finance Tool for KPI computation
• Upstream data sourcing
• Downstream feeding

• Manage Project scope, budget and planning, reporting on progress, in full compliance with the organization’s project management lifecycle and governance. • Lead all Functional and Development teams contributing to the Transformation program, including transversal enabling teams; in particular lead the projects part of the program (as per above) • Coordinate and keep informed sponsors and users representatives, while managing their expectations • Organize and chair meetings and committees with various stakeholders and contributors, IT, users, management, as needed during the execution of the program • Identify and manage project risks, dependencies with other projects, escalations to management and sponsors whenever necessary, and without any delay • Deliver Project documentation, both from project governance perspective and IT asset perspective Ensure that all program deliverables respect organization governance and standards and are fully aligned and mutualized between sites and regions. Specific solution should only be considered to address regulatory specific requirements Manage and collaborate with Europe and APAC teams stakeholders from Group Finance and other transversal Finance teams. Execute and manage project governance and release management deliverables

Responsibilities Direct Responsibilities and Contributing Responsibilities

The Project Manager will be the point of contact for sponsors and user representatives during the whole execution of the Program, and will be responsible for all project tasks such as:

• To Quickly understand the project scope, objectives, and deliverables.
• Proactive collaboration within the project involved stakeholders. Assemble and manage cross-functional project teams, is it RECORD team / and other teams impacting the final projects deliveries.
• Manage on a daily basis the project team: BA, Tech Leads, developers, testers. Assign the tasks and responsibilities with deadlines to team members. Build and maintain strong relationship with stakeholders. Motivating & guiding team to achieve project goals.
• Follow in a permanent manner the project detailed planning, timelines, milestones and deliveries on time.
• Follow up the project actuals and accuracy with made estimation & allocated budget. Perform the project team’s capacity planning.
• Be able to evaluate and manage changes during the project lifecycle: adjust project plans, strategies to accommodate new requirements and/or challenges.
• Conduct regular status meetings and provide updates on project progress. Prepare and deliver detailed reports, dashboards and presentations for stakeholders. Clearly conveying information according to audience: to technical teams or non-technical teams.
• Ensure the execution and deliveries of WMIS IT Governance deliverables.
• Be able to identify on time the project issue, risks and constraints. Search for their resolution and / or mitigation. Follow-up issues real resolution until the end to minimize project’s disruption.
• Maintain a risk log and escalate critical issues to Management when necessary

Technical & Behavioral Competencies • Ability to prioritize and execute tasks in a high-pressure environment • Able to conduct workshops with business teams and challenge the requirements • Collaborate with different teams which are effectively spread across various regions • Strong critical thinker with problem solving aptitude. • Excellent written and oral communication skills. • Highly well-organized individual PMP certified / Scrum certification would be advantageous. Specific Qualifications: • Prior project experience on how financial products were booked and accounted in the GL of Core-banking system • Prior project experience on sourcing data from Account systems

Skills Referential (Required knowledge, skills and abilities) Technical Skills: • Must have worked as Project Manager for at least 12 years. • Demonstrable experience in a similar role with Financial Services. • Good knowledge and working capability of product life cycle like loans, deposits, derivatives, Guarantees, Securities etc. • Must have knowledge on accounting /finance system implementation • Must have worked on an applications architecture that receives data from multiple upstream systems and sent it to several downstream systems • Experience working throughout the entire project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.

Education Level: Bachelor Degree or equivalent Location: Chennai/Bangalore

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

About the role:

As a Samsara Technical Account Manager (TAM), you are the cornerstone of technical customer success. In this role, you will act as a trusted technical advisor, moving beyond traditional support to deliver measurable business value and drive the long-term adoption of the Samsara platform. Your mission is to proactively optimize your customers' technical health and mitigate risk, ensuring they achieve their desired outcomes.

This requires a unique blend of deep technical acumen, consultative problem-solving, and the ability to communicate with influence across both technical and executive stakeholders. You will build enduring customer relationships by translating their operational goals into powerful technical solutions. As the primary technical interface for your accounts, you will foster cross-functional collaboration with our Sales, Support, and Product teams to champion your customers' needs. During critical incidents, you will demonstrate ownership by managing customer communications and expectations through to a successful resolution.

This is a hybrid position open to candidates based in India.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Drive Customer Impact & Value Realization: Go beyond technical support to consistently deliver measurable value. You will develop a deep understanding of your customers' business objectives and proactively align Samsara's solutions to help them achieve their goals, tracking and demonstrating technical ROI along the way.
• Execute Transformational Technical Account Management: Independently manage a portfolio of accounts, developing tailored success plans and identifying and mitigating risks to customer health. You will maintain accurate records of customer interactions and contribute to team-wide objectives.
• Demonstrate Deep Technical Acumen & Samsara Expertise: Be the primary technical point of contact, mastering Samsara's platform, including APIs, hardware, and software. You will advise customers on best practices and troubleshoot complex technical issues with proficiency.
• Provide Consultative Problem Solving & Solutioning: Employ a consultative approach to understand the root cause of customer challenges. You will own the technical ticket lifecycle, including technical escalations from report to resolution, and conduct root cause analysis to prevent recurrence and drive product improvement.
• Communicate with Influence and Clarity: Lead customer meetings, from technical deep dives to quarterly technical account reviews, with confidence. You will adapt your communication style to effectively engage with diverse audiences, from technical staff to non-technical executives.
• Foster Cross-Functional Collaboration: Partner effectively with Sales, Support, Product, and Engineering teams to advocate for customer needs and deliver a unified experience.
• Demonstrate Ownership and Act as a Multiplier: Embody a 'get it done' mentality by taking initiative on team projects and process improvements. You will actively contribute to our internal knowledge base and help onboard new team members, sharing best practices to enhance the entire team's capabilities.
• Embody Samsara's Values & Principles: Consistently champion and role model Samsara's core values and operating principles in every interaction, actively seeking feedback for continuous improvement

Minimum requirements for the role:

• Work Shift: Requires working hours aligned with the U.S. Central and Eastern time zones, primarily to support customers on the East Coast of North America. Working hours: 9 AM – 6 PM EST (6:30 PM – 3:30 AM / 7:30 PM – 4:30 AM IST)
• Experience: 7+ years experience in a technical, customer-facing role such as technical account management, solutions consulting, or customer success, with a demonstrated track record of success. 
• Foundational Education: Bachelor’s degree in Management Information Systems, Computer Science, or a related field preferred, or equivalent relevant professional experience.
• Technical Proficiency: Exceptional technical literacy with the ability to understand and troubleshoot complex hardware, software, and API integrations. A strong passion for technology and a commitment to continuous learning, including an interest in AI and its applications.
• Customer Focus: A data-informed approach to understanding customer needs and a demonstrated ability to build trusted, long-term relationships.
• Communication: Strong English written and verbal communication skills.
• Collaborative Spirit: A team player who thrives in a fast-paced environment and works effectively with internal teams to drive customer success.

An ideal candidate also has:

• Experience supporting global enterprise-level customers in a SaaS, IoT, or PaaS environment.
• Proven experience leveraging AI tools and methodologies in daily workflows to drive efficiency, generate customer insights, and improve overall customer success.
• Prior experience with Samsara, Salesforce, Zendesk, Jira, Gong, Gainsight, and Tableau.
• Basic Python coding skills are an asset for providing enhanced technical solutions

#LI-hybrid 

About the role

The Governance, Risk, and Compliance Analyst is responsible for assisting in assessing third-party risk across Samsara’s new and existing systems and building automated workflows to support a scaling program.

You take Security seriously, but understand there is a business to operate and strive to build low friction solutions and decisions made in close partnership with others. On a typical day, you might work with Samsara’s legal or procurement team to discuss an ongoing review of a vendor, build and refine AI enabled workflows to scale the vendor risk program, and collaborate with teams in engineering to collect evidence for an upcoming audit.

This is a hybrid role based in Bengaluru. We are open to candidates currently residing anywhere within India; however, relocation assistance will not be provided.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will: 

• Work with the local Senior Manager of Security Engineering to provide programmatic updates and communicate both program, third-party, and technical risk to the broader Information Security leadership team
• Drive automation and efficiency in the TPRM program through the use of third-parties, such as Zip and Vanta, and creating native solutions; ensuring security reviews and reassessments scale with company growth.
• Partner with Procurement, Legal, and Privacy to ensure vendor risks are identified, documented, and mitigated throughout the vendor lifecycle.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3+ years of experience in the governance, risk, and compliance space
• Experience implementing or maintaining vendor-risk programs
• Experience performing security and maturity assessments
• Supporting the creation or maintenance of risk registers, compliance inventories, and control mappings across internal and external systems
• Ability to work with systems teams to collaboratively implement security controls across a diverse range of systems, such as Okta, Slack, Salesforce, and internal tooling
• Professional experience coordinating and interacting with external auditors, internal engineering teams, business stakeholders, senior leadership, and security operations teams on procurement activities, audit controls and compliance requirements
• Experience conducting vendor risk assessments, including reviewing security certifications, penetration tests, and policies.
• Strong understanding of vendor integration risks and permission scoping across SaaS platforms (eg. Slack, Google Workspace, and Salesforce)
• Ability to translate complex technical findings and requirements into clear business risks and requirements to non technical stakeholders.

An ideal candidate also has:

• Experience working with NIST Cybersecurity Framework profiles, SOC 2, ISO 27001, or similar frameworks
• Experience creating workflows through automation and AI assitance
• Experience working within common GRC and procurement platforms such as Zip and Vanta.
• Experience managing high volumes of vendor requests and competing priorities.
• Prior assessment experience in the Software-as-a-Service industry

#LI-hybrid 

The Challenge 

• As OneTrust continues grow and scale, the Research and Development (R&D) team remains committed to delivering value to our customers. As a Senior Program Manager within R&D Operations, you will play a pivotal role in advancing our product management and engineering objectives, ultimately driving OneTrust towards its overarching business goals. Your responsibilities will include: 

• Spearheading the operationalization and execution of strategic programs and projects aligned with R&D's quarterly and annual initiatives. 
  Achieving impactful and quantifiable outcomes while upholding scalability, quality, and consistency throughout the organization. 
  Contributing to the enhancement of project management methodologies, standards, and tools. 

• Senior Program Managers are tasked with ensuring the effective delivery of business objectives by fostering a culture of accountability and adhering to standardized project and program management practices. You will serve as a catalyst for collaboration and motivation, fostering alignment among departments and teams to ensure seamless communication, visibility, and successful execution of R&D initiatives. 

Strategic Project Lead / Delivery Manager 

Data Annotation & AI Delivery

8+ Years of Experience

Position Overview

We are looking for a seasoned Delivery Manager (8+ years of experience) to lead large-scale data annotation and curation projects in support of cutting-edge LLM and multimodal AI research. You will oversee end-to-end delivery for projects with 100+ team members, ensure world-class data quality, and drive process and tooling innovation in collaboration with AI researchers and cross-functional teams.

This role is ideal for someone who combines deep technical expertise, proven leadership in managing large teams, and a passion for advancing AI/ML innovation. Given that our key customers operate in the data analytics, data engineering, and Business Intelligence (BI) space, the ideal candidate will bring hands-on leadership experience with platforms such as Databricks and Snowflake, enabling them to deeply understand customer domains, speak their language, and deliver annotation outcomes that are contextually relevant and technically sound.

Primary Responsibilities

1. Team Leadership & Development

• Lead, mentor, and grow large-scale teams of annotators and trainers.
• Drive performance management, career development, and targeted training.
• Foster a culture of excellence, ownership, and continuous learning.
• Design and implement motivation strategies (including gamification) to boost engagement and reward top performers.

1. Project Management & Coordination

• Define and manage project scope, objectives, timelines, and quality metrics.
• Align with cross-functional stakeholders on goals and deliverables.
• Proactively identify and resolve delivery risks, blockers, and dependencies.
• Provide clear and consistent reporting on progress, challenges, and solutions.

1. Data Quality & Integrity

• Own quality control and data integrity across the annotation lifecycle.
• Analyze datasets to identify trends, anomalies, and insights for improvement.
• Implement best practices for annotation, evaluation, and data curation.
• Share learnings and continuously improve quality processes.

1. Technical Collaboration & Innovation

• Partner with engineering and research teams to optimize internal tooling.
• Stay ahead of emerging trends in AI, ML, and multimodal processing.
• Champion innovations that reduce task completion times and improve efficiency.
• Maintain clear and scalable documentation for processes and training.

1. Customer & Domain Engagement

• Serve as a domain-knowledgeable point of contact for customers operating in data engineering, analytics, and BI environments.
• Leverage hands-on experience with platforms like Databricks and Snowflake to understand customer data workflows, terminology, and quality expectations.
• Translate customer-specific data engineering and BI contexts into clear, actionable annotation guidelines and quality benchmarks for delivery teams.
• Collaborate with customers to define annotation taxonomies and evaluation criteria that align with their data pipeline and analytics use cases.

Required Skills & Qualifications

• 10+ years of experience in engineering, program management, or delivery of large-scale projects.
• Proven ability to lead and scale large teams (100+ members) with measurable impact.
• Strong technical grounding in AI/ML, data annotation, and multimodal systems.
• Hands-on leadership experience in data analytics, data engineering, or BI domains, with working knowledge of platforms such as Databricks and/or Snowflake (architecture, pipelines, data modeling, and production workflows).
• Familiarity with the modern data stack including ETL/ELT pipelines, data warehouses, data lakes, and BI tools (Power BI, Tableau, Looker, or similar).
• Ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.
• Proficiency in Python (preferred) or Swift for data analysis and automation.
• Strong mathematical and analytical skills for data-driven problem solving.
• Experience in data curation, annotation pipelines, and quality control.
• Excellent communication and stakeholder management skills.
• Track record of driving high-quality outputs under tight deadlines.

Preferred Skills & Qualifications

• Advanced degree in Computer Science, Data Science, AI, or related fields.
• Experience applying gamification to workforce engagement.
• Familiarity with modern project management tools & methodologies.
• Exposure to state-of-the-art multimodal AI technologies.
• Prior experience managing annotation or data labeling projects for customers in the data engineering, analytics, or BI space.
• Familiarity with SQL at an advanced level and data orchestration tools such as Apache Airflow, dbt, or Prefect.
• Certifications in Databricks (e.g., Data Engineer Associate) or Snowflake (e.g., SnowPro Core) are a plus.

The Opportunity

Postman is growing, and with that growth comes increasing complexity in how we serve our most strategic customers. We're looking for an Engagement Manager to help us execute on our highest-priority, strategic accounts—organizations where Postman is placing a significant revenue bet and where the depth of our engagement directly determines whether we win.

As an Engagement Manager, you will be deployed to a focused portfolio of strategic accounts. You'll partner closely with Account Executives to translate account strategies into structured adoption programs, driving real outcomes for customers and real results for Postman. This isn't a relationship management role—it's a technical program execution role. You'll own the plan, coordinate the people, and keep everything moving from kickoff through to measurable value realization.

This role is ideal for a seasoned program leader who thrives in complexity, communicates clearly at every level of an organization, and knows how to turn ambiguous customer goals into concrete, trackable progress.

What You'll Do

• Success Planning: Work with the customer and Account Executive to co-develop a structured success plan with clear milestones, timelines, stakeholders, and success criteria. Translate customer business goals into an actionable program roadmap.
• Program Management and Execution: Coordinate cross-functional delivery across customer teams and internal Postman resources. Track milestone progress, identify and escalate blockers, and maintain momentum throughout the engagement lifecycle—from discovery through to exit.
• Business Reviews and Value Demonstration: Lead executive and business reviews in partnership with the Account Executive, presenting measurable adoption progress and quantifiable outcomes. Own the content and narrative; bring the data to life.
• Stakeholder Alignment and Expansion: Build and maintain organizational maps across your accounts. Drive multi-threaded engagement to accelerate time to value and identify expansion opportunities. Surface actionable insight to the AE to inform commercial strategy.
• CSE Coordination: Identify where deeper technical activation is needed and engage Customer Success Engineering. Retain coordination ownership throughout, ensuring no dropped handoffs and clear progress tracking.
• Risk and Momentum Management: Monitor engagement health, surface risks early—whether organizational, technical, or strategic—and equip the account team to respond before issues become problems.

About You

• Experienced Program Leader: 8+ years of experience in program management, enterprise customer success, or strategic consulting in a technical B2B SaaS environment. You've managed complex, multi-stakeholder initiatives and know how to keep them on track.
• Structured and Strategic: You naturally translate ambiguity into plans. You build frameworks without being rigid, and you know how to adapt when things change.
• Executive-Ready Communicator: You're confident presenting to senior stakeholders and comfortable distilling complex progress into crisp narratives. Written and verbal communication are both strengths.
• Commercially Aware: You understand the link between adoption and revenue, and you work with urgency and intentionality on accounts where the stakes are high. You can identify expansion signals and translate them into clear opportunities for the AE.
• Deeply Collaborative: You operate as the operational counterpart to the Account Executive—not in parallel, but in genuine partnership. You build trust internally and externally, and you know when to lead and when to support.
• Curious and Insight-Driven: You invest time understanding each customer's business goals, developer tooling landscape, and organizational structure. You bring insight to every conversation, not just process.
• Cross-functional orchestrator: Familiarity with enterprise adoption motions, including working alongside Professional Services and Solutions Architecture teams.
• Developer focused: You bring experience in developer tooling, API platforms, or adjacent technical SaaS categories.
• Leading with value: Experience building business cases and ROI narratives for executive audiences.

Nice to Have

• Exposure to customer health frameworks, adoption metrics, or NRR-driven account strategies.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• Consultancy or project management experience in major digital transformation initiatives

Regional Partner Manager - India 

The role…

Our Regional Partner Manager role is responsible for all Partner activities in India.  Owning the strategy and execution of the partner plan within region to support the overall regional plan.  Working and managing a small set of Focus Partners while also supporting distribution and a wide range of general partners to give the coverage model required. 

What you’ll do…

• Create and implement strategic territory plan that will align with the Sales GTM, Plan will include recruitment of new Partners, engagement with regionally appropriate Strategic, GSI, Technology, Service and CSP Partners, as well as Solution Providers.
• Partner Lead Generation, including but not limited to:
• Account Mapping, AE to AE introductions, Attend joint marketing events and BDR callout days
• Partner Sales, including but not limited to:
• Ensure AE alignment, Deal Registration and Opportunity Management, Close Plans and Managing / Reporting forecast
• Partner Marketing, Including but not limited to:
• Prioritize, request and manage MDF and events, Leverage CIB with Partners, Own follow up of all leads working with Sales, BDR and Marketing counterparts
• Partner Enablement, including but not limited to:
• Scheduling and Conducting sessions, Drive completion of required on-line courses and Educating on Partner Specific Value Proposition / GTM
• Partner Program, including but not limited to:
• Build and manage business plans and ensure understanding, at Partner, of Partner Program and compliance
• Engage Strategic, Distribution and CSP Partners and ensure alignment with Strategic Partner Managers to drive deals within region.
• Work with our Services Team and AE’s to ensure appropriate Managed or Implementation Services Partner assigned to every deal and expectations and collaboration is agreed and documented
• Educate field on Partners, Program, Process and how best to engage and work with Partners.

What we expect…

• Experienced partner sales professional that is Creative, Collaborative and Determined to win
• Understanding of and relationships with leading Cyber Resellers, Technology Providers, GSI and CSP’s.
• Minimum 8 + years prior channel sales experience a must.
• Previous experience designing Partner Business / Channel Sales and Marketing plans
• Excellent communication and presentation skills required.
• A self-motivated, independent thinker who understands the Cyber Security space and has worked in remote environment
• Ability to sell complex Solutions with Services including but not limited to; Endpoint, XDR/EDR, Asset Discovery and Management, 
• A proven track record of quota achievement and demonstrated career stability

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Your role as a Quality Manager will be to support and drive improvements with our corporate Quality Management System, ensuring it is agile enough to support our pre-production customers and disciplined enough to meet the requirements of our production customers, while meeting the needs of our ISO9001 registration. This will involve frequent interactions and collaboration with our global Quality teams to ensure that we are implementing a common set of best practices.

You will own the internal QMS audit program, identifying best practices and disseminating them through the organization.

You will be responsible for ensuring that Fictiv has a robust mix of leading and lagging quality performance indicators which drive real improvements, and are not just wallpaper. As the business continues to scale, you will be responsible for continually replacing stale indicators with more effective ones.

In this role, you’ll be using your quality engineering background, leveraging your analytical and structured problem solving skills, to resolve issues and to continually drive improvements. This will include supporting both internal and external customers. You will use your people management skills to get the most out of your team.

You will work closely with our engineers to ensure that Fictiv’s unique business tools are optimized to support the worldwide deployment of our quality management system.

You will be instrumental in giving customers the confidence that Fictiv’s quality management system is at least as good as, but preferably better than theirs. You will be key in maintaining quality as a competitive advantage for Fictiv.

You will report to the General Manager, India, with a dotted line reporting into the Director of Global Quality. Local Supplier Quality Engineers and Quality Control teams will report to you. You will also provide support to the North America support Quality Team based in Bengaluru, as requested by your counterpart in the US.

You will report to the General Manager - India.

What You’ll Be Doing

• Taking the existing Fictiv QMS and making it adaptable to meet the agility requirements of pre-production customers yet disciplined for the needs of production customers, as well as customizing it for any necessary regional requirements
• Ensuring successful certification of our ISO 9001 compliant QMS with accredited registrars
• Extending our QMS to include industry-specific ISO standards (e.g. AS9100, ISO13485, TS16949), as applicable
• Extending our QMS to cover unique customer requirements
• Communicating our QMS requirements to the Bengaluru team and verifying their understanding
• Managing the internal audit program in Bengaluru to disseminate best practices and identify opportunities for global improvements
• Managing a team of Bengaluru-based supplier quality engineers to integrate Fictiv’s manufacturing partners into our QMS and drive continual improvement in their performance
• Managing a team of Bengaluru-based QC inspectors to ensure customers receive the highest quality parts and reducing/eliminating all root causes for escaping defects
• Reviewing the effectiveness of existing quality key performance indicators and ensuring their accuracy, completeness, and timeliness
• Replacing quality key performance indicators with more appropriate ones as business needs change
• Applying your problem solving skills to resolve issues as they arise, internally and externally, oftentimes supporting colleagues as they have problems to address
• Specifying requirements for Fictiv’s business tools and working with the engineering owners to implement improvements in both project and sustaining environments
• People management: hiring and performance management

Composite Quality & Testing

• Develop and implement composite-specific quality control plans (including material traceability, ply layup verification, and cure cycle monitoring).
• Oversee mechanical and non-destructive testing (NDT) of composite parts (e.g., ultrasonic, X-ray, CT, or thermography), ensuring compliance with customer and regulatory requirements.
• Establish and maintain composite material qualification and requalification processes in line with industry standards (e.g., ASTM, NADCAP, or customer-specific requirements).
• Lead root cause analysis and corrective actions for composite defects (e.g., delamination, voids, fiber misalignment).
• Collaborate with engineering and production teams to optimize composite manufacturing processes for quality, repeatability, and cost.
• Ensure documentation and retention of composite test results and certifications as required by ISO, AS9100, or customer contracts.
• Train and certify QC inspectors and operators in composite inspection and testing techniques.
• Drive continuous improvement in composite quality metrics (e.g., first-pass yield, defect rates, rework rates).

• Develop and maintain composite-specific quality control ,inspection plans (for both FAI & production)
• Oversee Manufacturing partner for mechanical and non-destructive testing (NDT) of composite parts, ensuring compliance with industry and customer standards.
• Lead root cause analysis and corrective actions for composite-related defects.
• Ensure all composite material certifications, test results, and process documentation are maintained and audit-ready.
• Train and mentor team members in composite quality and testing best practices

Desired Traits

• A minimum of 7-10 years working in a quality management role
• You are results-oriented, data-driven, and self-directed, using a process approach and risk-based thinking to make significant changes
• Your excellent verbal and written communication skills allow you to collaborate successfully at all levels in the organization as well as with suppliers and customers
• You will have experience of working in a quickly scaling organization with demonstrated agility dealing successfully with unplanned changes
• You will blend tactical pragmatism with strategic innovation
• You will have experience with quality management system audits to the ISO 9001 standard, and knowledge of other quality management standards such as AS9100, NADCAP, ISO 13485, IATF 16949, etc.

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. 

Impact in this Role

Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If you’re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team!

In your role as Associate Customer Program Manager, you will be working directly with our US-based customers, and you’ll be using your agility, problem-solving skills, and customer service advocacy to help our customers increase the velocity and quality of products delivered. You will collaborate with the cross-functional teams to resolve customer pain points, address customer needs, and help manage customer projects end to end. You will support multiple customers across a variety of manufacturing orders to be fulfilled in different regions around the world.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

What you will be doing

• Customer Management: You will be our customers’ best ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty.
• Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality.
• Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full 
• Collaboration: Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf - through the project lifecycle, including post-delivery exceptions.
• Program Management:  Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. 
• Continuous Improvement: Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency.

Desired Traits

• Bachelor’s degree in Engineering or MBA 
• 4+ years of experience in program management, project management, supply chain or customer-facing operations roles.
• Experience supporting NPI, low-volume production, or rapid prototyping programs.
• PMP/project management certification and understanding of project management/operations knowledge preferred.
• The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. 
• We obsess over our customers - you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English. Proven experience working directly with US-based customers and/or during US business hours is preferred. 
• This role requires a self-starter mentality. We want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say.
• Aligned with our culture centered around continuous learning - bring passion to learn about the manufacturing ecosystem and the New Product Development process.

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk, ensuring they can move from prototype to full-scale manufacturing with speed and confidence.

To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

Job Description

Are you ready to shake up the world of customer service? Do you thrive on making connections and solving complex manufacturing challenges? If you’re passionate about putting customers first in a dynamic, fast-paced manufacturing environment, we want YOU on our team.

In your role as Associate Customer Program Manager – Injection Molding (IM), you will work directly with US-based customers supporting injection molded part programs from prototype through production. You will leverage your injection molding expertise, problem-solving skills, and customer advocacy to help customers successfully launch and scale their products.

You will collaborate closely with cross-functional teams including manufacturing operations, quality, tooling engineering, supply chain, and logistics to manage injection molding programs end-to-end. Your role will focus on ensuring tooling readiness, production execution, quality expectations, and on-time delivery while proactively resolving issues that arise during program execution.

You will support multiple customers across a variety of injection molding programs executed through Fictiv’s global manufacturing network.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follows a hybrid work schedule – 3 nights in office, 2 nights remote.

What you will be doing

• Customer Management
  Act as the primary advocate for customers running injection molding programs through Fictiv. Build strong relationships with customers to ensure a seamless, high-quality experience from tooling kickoff through production.
• Injection Molding Program Execution
  Support customers with injection molding programs including tooling development, DFM alignment, first article validation, production ramp, and ongoing manufacturing support. Ensure technical and operational alignment across teams.
• Case Management
  Manage multiple injection molding orders and programs concurrently across customers and internal operations teams. Prioritize and resolve requests to meet customer expectations for timing, quality, and manufacturability.
• Technical Communication
  Gather, interpret, and communicate design intent, DFM feedback, tooling considerations, molding parameters, and quality requirements to ensure orders are executed successfully.
• Cross-Functional Collaboration
  Work closely with sales, tooling engineers, manufacturing partners, and quality teams to resolve issues, address manufacturability concerns, and drive successful program outcomes.
• Program Management
  Provide top-down oversight across the entire lifecycle of injection molding programs, ensuring delivery against scope, quality standards, and schedule commitments.
• Continuous Improvement
  Identify opportunities to improve processes related to injection molding program execution, customer communication, and operational efficiency, and partner with cross-functional teams to implement improvements.

Desired Traits

• Bachelor’s degree in Mechanical Engineering, Production Engineering, Manufacturing Engineering, Plastics Engineering, or Tool Engineering. Diploma or advanced certification in Tool & Die / Tool Engineering from recognized tool room institutes (e.g., NTTF, CITD, IGTR, CTTC) is also acceptable. MBA is a plus
• 5+ years of experience in injection molding project management, manufacturing operations, supply chain, or customer-facing manufacturing roles.
• Strong understanding of injection molding processes, including tooling development, DFM considerations, part design for manufacturability, production ramp, and quality control.
• Experience supporting NPI programs, prototype tooling, bridge tooling, and production injection molding programs.
• Experience working with global manufacturing partners or contract manufacturers is preferred.
• PMP or project management certification and familiarity with program management frameworks is a plus.
• The work is fast-paced. You will operate in an execution-driven environment with tight timelines and high quality standards. Strong organization, prioritization, and attention to detail are essential.
• Excellent communication skills (written and verbal) with the ability to translate technical manufacturing topics into clear customer-facing updates. Must be fluent in written and spoken English.
• Experience working directly with US-based customers and/or during US business hours is preferred.
• This role requires a self-starter mindset with strong ownership and accountability. You should be comfortable operating in a hands-on, high-performance environment focused on delivering measurable outcomes for customers.
• Aligned with our culture of continuous learning, you should have a strong interest in expanding knowledge across the manufacturing ecosystem and new product development processes.

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Fictiv exists
to help product innovators create

Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv’s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. 

Impact in this Role

This role focuses on building and scaling the operating system that powers Customer Program Management (CPM) across workflows, tools, and decision-making frameworks. As an Associate CPM (Process, Systems & Automation), you will identify recurring challenges across programs and translate them into scalable solutions through systems, automation, and process design. You will work across cross-functional teams to improve execution consistency, reduce operational friction, and enable teams to operate efficiently at scale.

This role may also support select customer programs when needed, ensuring alignment between system design and real-world execution.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role follow a hybrid work schedule - 3 nights in office, 2 nights remote

What you will be doing

Systems and Technology

• Improve and scale workflows across CRM, ERP, quoting, and order management systems
• Translate operational challenges into clear system and product requirements
• Partner with Product and Engineering teams to drive system enhancements
• Improve data quality, visibility, and system adoption

Process and Operating Model

• Design and standardize workflows, playbooks, and decision frameworks
• Identify and eliminate bottlenecks across quoting, execution, and delivery
• Improve consistency across teams, regions, and program types
• Establish scalable ways of working across cross-functional teams

Automation and Data

• Identify opportunities to automate manual and repeatable workflows
• Build dashboards, reporting structures, and workflow triggers
• Improve data flow across systems to enable proactive decision-making
• Support adoption of automation and AI tools within operational workflows

Operational Improvement

• Analyze trends in delays, escalations, and quality issues to identify root causes
• Connect operational issues to business impact such as cycle time, quality, and efficiency
• Develop and implement structured solutions in collaboration with stakeholders

Process Documentation and Training

• Develop and maintain clear SOPs, playbooks, and process documentation
• Ensure documentation reflects current workflows and system updates
• Support rollout of new processes and tools through structured guidance and training materials

Cross-Functional Collaboration

• Work closely with CPM, Supply Chain, Quality, and Product teams
• Influence and drive adoption of new workflows and tools
• Act as a connector across teams to improve execution outcomes

Desired Traits

Educational Background

• Bachelor’s degree in Engineering, Operations, Supply Chain, Business, or a related field
• MBA or equivalent experience in operations, strategy, or program management is a plus

Experience

• 5 to 8 years experience in operations, program management, business operations, product operations, or systems-driven roles
• Experience in fast-paced environments such as startups, SaaS, supply chain, or marketplaces is preferred
• Experience in manufacturing, industrial engineering, or process engineering roles is a plus, especially for candidates who have worked on workflow design, process standardization, system improvements, or cross-functional operational initiatives

Core Skills

• Strong systems thinking and ability to design scalable workflows
• Experience building or improving tools, dashboards, automation, or structured processes
• Ability to structure ambiguous problems and translate them into actionable solutions
• Strong analytical skills with ability to connect operations to business outcomes
• Comfortable working with data, systems, and cross-functional teams
• Ability to influence stakeholders and drive change without direct authority
• Exposure to tools such as Atlassian (Jira), Slack, Lucidchart, Sigma, Figma, Salesforce, and Odoo is a plus.

Preferred Qualifications

• Experience working with CRM/ERP systems or workflow tools
• Experience collaborating with Product or Engineering teams
• Familiarity with automation tools, data platforms, or process digitization
• Exposure to AI tools or interest in applying AI in operational workflows

Interested in learning more?  We look forward to hearing from you soon.

**Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**

Impact In This Role

Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If you’re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team!

In your role as Associate Customer Project Manager, you will support our US-based customers across multiple industries, and work with manufacturing teams in various global regions. Your agility, service mentality, and technical and communication skills will be essential in helping our customers increase the velocity and quality of their delivered products. You will support program management teams and collaborate with cross-functional stakeholders to address customer needs, resolve issues, and facilitate solutions. This position offers a unique opportunity to learn and grow through hands-on experience and professional development.

Work Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)

This role will follow a hybrid schedule - 3 nights in office, 2 nights remote

You will report to the Lead of Program Management.

What You’ll Be Doing

• Customer Management: At Fictiv, you will be our customers’ best ally. Work closely with them to ensure a seamless and high-quality experience. 
• Project Coordination/Support: Support Customer Program Management teams in task execution, workflow management,  and system update/maintenance. 
• Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. 
• Communication: facilitate technical communication between the customers (mostly mechanical engineers) and internal stakeholders. 
• Collaboration: Collaborate and support various cross-functional teams to satisfy internal and external customer requirements. 
• Continuous Improvement: Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency.

Desired Traits

• Bachelor’s degree in Mechanical Engineering and one (1) - three (3) years of relevant experience preferably in the manufacturing industry.
• The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. 
• We obsess over our customers- you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English.
• This role requires a self-starter mentality. e want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say.
• Aligned with our culture centered around continuous learning- bring passion to learn about the manufacturing ecosystem and the New Product Development process.

**This position will be based on-site in our Bangalore office, working overnight IST hours to support the US Pacific Standard Time zone.**

Impact In This Role

As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world’s leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers’ products launch on time, within budget, and at optimal quality.
You will collaborate cross-functionally with Sales, C&DFM, Quality, and Logistics teams to keep projects on track and aligned with customer expectations. With a focus on continuous improvement, you will also contribute ideas and drive internal processes improvement and enhance the overall customer experience.

What You’ll Be Doing

• Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service
• Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes
• Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements
• Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction
• Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards
• Support customer change requests and project updates on multiple platforms (external and internal)
• Ability to travel 10% annually
• Quality: All employees are expected to maintain and contribute to the QMS

Desired Traits

• Bachelor’s degree in Mechanical, Manufacturing or Industrial Engineering
• 3+ years of manufacturing operations experience or 1-2 years of related experience 
• Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks
• Excellent verbal and written communication skills; experience working with diverse, cross-functional teams is a plus
• Proactive self-starter with a passion for learning, continuous improvement, and driving operational success
• Experience working with global manufacturing sites, in customer-facing role is preferred
• Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly is preferred
  

Interested in learning more?  We look forward to hearing from you soon.

Build Your Future with Fictiv – Connect with Us Today!

At Fictiv, we’re not just shaping the future of manufacturing—we’re building the operating system for sourcing custom mechanical parts. Our Fortune 500 customers trust us to deliver complex, high-quality parts for cutting-edge products, from autonomous electric vehicles to surgical systems and industrial robots.

As we expand our operations in Bengaluru, India, we’re looking to connect with talented professionals who are passionate about manufacturing, engineering, and project management. While we don’t have an open position at the moment, we’re actively growing our network to build relationships with top talent for future opportunities.

Your Potential Impact

As an Associate Technical Program Manager, you’ll play a key role in managing high-mix, low-volume projects, ensuring seamless execution from customer requirements to final delivery. By bridging the gap between our U.S.-based customers and manufacturing partners, you’ll ensure production runs smoothly, meets specifications, and stays on budget—while continuously driving process improvements.

What We’re Looking For

We’re seeking experienced engineers and project managers with:
✅ A Bachelor’s degree in engineering and 5+ years of relevant work experience
✅ Hands-on knowledge of CNC machining (a must) and other manufacturing processes like 3D printing, injection molding, or sheet metal fabrication
✅ Strong project management skills, including scope, timing, and quality control
✅ The ability to solve technical production issues and communicate solutions effectively
✅ A data-driven approach to problem-solving and process improvement
✅ Fluency in English and experience in multicultural work environments
✅ A self-starter mindset with the ability to thrive in dynamic, fast-paced settings

📍 This position will be required to work from our office in Bengaluru, India.

Why Join Fictiv’s Talent Network?

✔ Stay ahead of future opportunities—be the first to hear when positions open
✔ Engage with our team—learn more about our mission, culture, and impact
✔ Build relationships—connect with like-minded professionals in manufacturing & engineering

🚀 Ready to take the next step? Let’s start the conversation! Submit your resume and we’ll keep you informed about exciting opportunities at Fictiv India.

Join us in building the future of manufacturing! 🌎🔧✨

Who We Are: 

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge:

Join our outstanding team in Bangalore as a Workplace Admin! This remarkable role is pivotal in ensuring flawless daily operations within our offices. By coordinating with various departments, you will contribute to the team's success and our world-class work environment.

The Workplace Administrator will have a full understanding of the building's operations, including all services delivered on-site, ranging from reception to hospitality, while supporting the delivery of high-quality service to employees. The ideal candidate is a front-of-house, customer-focused professional with the ability to identify, build, and maintain relationships at all levels.

Take-Two’s Workplace Experience Team harmonizes operational excellence with a rich, supportive culture. This holistic approach fosters loyalty and motivation, ensuring that employees are not just present but genuinely engaged in their work.

What You’ll Take On:

• Identify, provide, and enhance an excellent customer service experience.
• Support the team in developing, delivering, and enhancing creative workplace initiatives and programmes.
• Assist in driving innovation and continuous improvement for all social events and activities.
• Coordinate and support events hosted in the office and team buildings held out of the office, ensuring seamless execution.
• Provide administrative support to the workplace team, including invoicing, creating purchase orders, financial tracking, and other related tasks.
• Assist with onboarding new starters, ensuring a comprehensive introduction to the organization's culture and values.
• Oversee and manage the ticketing service for requests received for the Workplace team (via ServiceNow).
• Quickly and efficiently respond to all employee inquiries, complaints and requests; Ensure timely and quality service delivery to every employee. Follows up with employees to ensure complete customer satisfaction
• Ensure compliance with site rules and assist building users in adhering to these policies.
• Collaborate on additional projects and initiatives as required by the Workplace team.
• In partnership with the culinary team, help with local coordination with snack + beverage vendor to ensure the kitchen is always stocked and the program stays within forecasted budget
• Assists Workplace team and local business unit leader(s) with coordination of requests for office remodels, reconfigurations and moves
• Understand budget and forecast and the tracking of spending for multiple facilities
• Maintain relationship with property management and Landlord regarding building; partner with property management/landlord to complete base building work and coordinate all activities
• Proactively source maintenance contractors as needed for equipment repairs, non-warranty property work that is outside the abilities or scope of the property manager’s engineers: Assisting the Workplace Manager in the quoting, bidding, negotiating, purchase request/PO process and supervision of vendors as needed or directed
• Understand the importance of vendor negotiations and rapport to keep costs under budget limits while retaining a high level of service and attention to detail in all products received
• Assists the local leadership and Workplace team in space planning: Occupancy vs Capacity of all offices.
• Confirms accuracy of invoicing from vendors/contractors and direct invoices to Invoicing Specialist for proper approval and processing
• Help organize and execute team meetings and events

What You Bring:

• Strong interpersonal skills; a proactive individual who enjoys engaging with people while delivering excellent service.
• Effective communication skills, both verbal and written. In English.
• A strong customer-focused mindset with a commitment to enhancing employee experiences and exceptional attention to detail.
• Problem-solving skills and the initiative to address challenges independently.
• Ability to work collaboratively within a team and adapt to a dynamic environment.
• Experience with Google tools (Drive, Gmail, Sheets,etc) and MS Office.
• Detail oriented. You are extremely organized and have extraordinary time management skills
• Enthusiastic! You have a positive attitude and are always ready to assist with the next project
• Dependable. People will be counting on you to make things happen
• Caring. You enjoy helping others and want to make sure our studio is a place where people are comfortable and love to be
• Vibrant. You're as charismatic as they come. You embody our core values with an energy that radiates throughout all interactions.

What We Offer You:

• Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work. Creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Enjoy Life. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, our Office gaming spaces, game release events, monthly socials, and team challenges.
• Benefits. Benefits include, but are not limited to; Discretionary bonus,  Provident fund contributions, Company-funded medal insurance, top up options and access to Practo online Doctor consultation App,  Employee Assistance Program, childcare services, Flexible Benefits, 20 days holiday + company holidays.
• Perks: Gym reimbursement up to INR1150 per month, wellbeing program with the chance to earn up to $93 per annum, charitable giving program, access to learning platforms, employee discount programs plus free games and events.

Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com.

 #LI-Hybrid

CSQ426R157

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
• Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management including account, stakeholder and resource management accountability
• Experience resolving complex and important escalation with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

We're looking for a strategic, hands-on Principal Product Manager to lead the vision and execution for our next-generation Voice capabilities within our CX platform. You'll build and evolve cutting-edge, AI-powered voice experiences—transforming traditional voice interactions into intelligent, automated conversations that enhance agent productivity, customer satisfaction, and operational efficiency through advanced NLP, real-time transcription, and voice AI. You'll shape the vision, align cross-functional teams, and deliver a roadmap that drives measurable business impact.

Key Responsibilities:

1. Strategic Ownership

• Define the long-term product strategy and positioning for Voice capabilities (UCaaS and CCaaS), aligned with AI-first differentiation and competitive market value
• Deeply understand user needs across contact center operations, IT leaders, developers, and end-users; incorporate voice-of-customer and competitive insights in every decision
• Partner with Finance and Sales to inform packaging, pricing, and monetization decisions for voice features (stand-alone vs. bundled) using data-driven insights

2. Execution & Delivery

• Translate strategy into a data-informed roadmap; prioritize features such as:
  • AI-Powered Transcription: Real-time speech-to-text with speaker diarization, punctuation, vertical specific grammars and multi-language support
  • Natural Language Processing (NLP): Intent detection, sentiment analysis, entity extraction, and conversation voice understanding
  • Voice AI & Automation: Conversational IVR/IVA, AI agents for self-service, voice bots with LLM integration
  • Real-Time Voice Analytics: Call monitoring, keyword tracking, compliance detection, and live agent assistance
  • Voice Infrastructure: SIP trunking, call routing, voice quality optimization, codec support, and telecom carrier integrations
  • UCaaS/CCaaS Features: Click-to-call, voicemail-to-text, call recording, conference bridging, call transfer, and omnichannel voice integration
• Collaborate closely with Engineering, Design, Data Science, and GTM teams to deliver high-impact releases; establish clear metrics that link customer outcomes to business goals
• Drive continuous iteration post-launch through telemetry, experimentation, A/B testing, and customer feedback

3. Cross-Functional Impact

• Act as a connector across Product, Design, Data Science, Engineering, and GTM to ensure cohesive delivery and alignment on vision
• Champion a culture of experimentation, learning, and accountability across teams
• Influence senior stakeholders through crisp storytelling and data-backed recommendations; translate technical voice capabilities into compelling business value

4. Technical & Domain Expertise

• Demonstrate deep understanding of:
  • Voice Technologies: VoIP protocols (SIP, RTP, WebRTC), telephony systems, PBX/softswitch architectures, audio codecs
  • AI/ML for Voice: NLP, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), LLMs, RAG (Retrieval Augmented Generation)
  • Transcription & Speech Analytics: Real-time transcription engines, speaker identification, acoustic modeling, language models
  • Contact Center Voice: ACD (Automatic Call Distribution), IVR/IVA systems, call routing strategies, CTI (Computer Telephony Integration)
  • UCaaS Platforms: Unified communications features, presence, soft phones, mobile/desktop clients, and hardware devices.
• Stay current on competitive landscape (NICE, RingCentral, Dialpad, Five9, Genesys, Twilio) and emerging voice AI technologies
• Work with ISVs, technology partners, and telecom carriers to expand voice capabilities and ecosystem integrations

Qualifications:

Required Experience & Skills

• 8+ years in SaaS Product Management, including 4+ years leading enterprise-grade contact center, UCaaS, or voice communication products
• Proven success transforming embedded voice capabilities into revenue-generating, standalone experiences that drive customer adoption and satisfaction
• Deep technical expertise in:
  • Voice communication protocols; telephony device and systems
  • NLP, speech recognition, and conversational Voice technologies
  • Contact center voice infrastructure (IVR, ACD, call routing)
  • Real-time transcription and voice analytics
• Track record of developing and executing successful product launches in competitive voice/CCaaS markets with a CX-first approach
• Strong analytical, problem-solving, and decision-making skills with data-driven approach to prioritization
• Experience managing beta programs, user feedback loops, and conducting A/B testing for voice features
• Excellent collaboration skills with ability to motivate product development teams, work effectively across functions, and lead through influence in global environments

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or similar advanced degree is a plus
• Experience with AI concepts including NLU (Natural Language Understanding), ML model training, LLM integration, and RAG architectures
• Familiarity with voice analytics, compliance requirements (PCI-DSS, HIPAA for voice), and quality standards
• Understanding of Centrex features, hosted PBX, SIP trunking, and carrier integrations
• Prior experience as a software engineer, technical lead, or solutions architect before transitioning to product management
• Knowledge of developer platforms and APIs for voice (Twilio, Vonage, RingCentral APIs)

Personal Attributes

• Proven affinity for inserting user experience first in the product design approach, especially for voice interactions
• Ability to demonstrate deep understanding of the Conversational AI (Voice/Chatbot) landscape, LLM technology, ecosystem, and evolution
• Embrace a hands-on approach, capable of navigating from high-level strategic vision to detailed execution
• Become the reference for competitive intelligence on voice offerings in the market
• Champion for voice product throughout each product's lifecycle, from strategic definition to technical design to market launch

What Success Looks Like in 12 Months

• Vision & Roadmap: A clear two-year vision and KPI-driven roadmap influencing cross-product alignment
• Customer Impact: Delivery of new AI-assisted QM/WFM capabilities adopted by at least three flagship customers with >70% engagement
• Commercial Influence: Measurable attach rates and incremental ARR growth in key regions (North America, EU, APAC)
• Operational Excellence: Instrumentation provides real-time insights into adoption, feature performance, and churn drivers
• Cross-Functional Collaboration: Strong partnerships across Product, Engineering, and GTM driving faster iteration and impact

Why Join Us

• Lead the transformation of voice communications through cutting-edge AI technology
• Work with a talented, cross-functional team passionate about building world-class CX solutions
• Shape the future of how millions of agents and customers interact through voice
• High visibility role with direct impact on company strategy and revenue
• Competitive compensation, equity, and benefits package

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
• Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
• Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
  • Coverage Type - Employee Only
  • Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
  • Free Cover Limit - 1.5 Crore
• Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
• Financial Security💰 - Provident Fund & Gratuity
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage.  We also do not authorize any third parties to collect payments or sensitive information on our behalf. 

All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”.  Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent.  If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to [talent@nextiva.com]. 

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities.

For genuine opportunities, please apply only through our official careers site: [Careers URL / Nextiva LinkedIn authentic jobs].

If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.

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