About the team 

Roku pioneered TV streaming and continues to lead, innovate and shape the future of streaming. You will be part of a high-performance engineering team responsible for The Roku Channel (TRC), the fastest growing FAST (Free-Ad-Supported-TV) streaming service in US and Mexico. 

About the role

You will be responsible for driving the test automation for The Roku Channel streaming apps, features and services on multiple platforms to improve product quality, increase team productivity and enhancing a culture of continuous quality improvement throughout the software development lifecycle. You will be a self-starter, have endless curiosity, ability to think big along with a bias for action for fast paced, high-quality execution.  

What you’ll be doing 

• You will be part of the core QA engineering team with a significant ownership to drive automation for The Roku Channel app on multiple platforms like FireTV, GoogleTV, Samsung, Web etc. 
• Use AI tools to simplify overall product testing process. 
• Utilize and integrate automated test tools, frameworks, systems, and libraries throughout the product lifecycle. 
• Build test plans, write automation tests, analyze/troubleshoot failures, track defects, drive resolution, verify fixes and communicate results to stakeholders. 
• Build and enhance the automation lab setup. 
• Collaborate with multiple cross functional teams like product, UX and engineering to build delightful streaming experiences, fine tune quality of experience, investigate and remediate potential E2E application and streaming quality problems. 

We’re excited if you have 

• Strong problem solving and analytical abilities, ability to troubleshoot, identify and resolve defects. 
• 7+ Years in a Software Engineering or Test Automation role working on large scale web applications on cloud platforms using REST APIs. 
• Experience with video streaming domain and technologies like DASH, HLS, MPEG-4, WideVine, FairPlay. 
• Strong programming skills in one or more of JavaScript/TypeScript, Python, Java, Go. 
• Very good understanding of core CS concepts including operating systems, algorithms, data structures, database and frontend/Web fundamentals including HTML5, CSS. 
• Solid experience with one or more automation frameworks like Cypress, Selenium, Cucumber, Appium, JUnit etc. 
• Passion for using AI for test automation to dramatically increase execution velocity and improve product quality. 
• Familiarity with TDD/BDD paradigms, AI for QA automation. 
• Excellent interpersonal, written and verbal communication skills, and ability to collaborate effectively with cross-functional teams. 
• Bachelor's Degree in Computer Science or equivalent; Master's degree preferred. 

About the role  

Roku pioneered TV streaming and continues to innovate and lead the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in the Roku Cloud TV Platform so we deliver high quality streaming TV experience at a global scale.  

You will be part of the engineering team responsible for The Roku Channel streaming service and will contribute to building apps and features on multiple platforms like for the FireTV, GoogleTV, web, Samsung, FireTV etc. The projects that you will work on will impact millions of Roku users around the world. All along, you will have the opportunity to collaborate with key product engineering stakeholders across Roku engineering teams, and contribute towards building world class media applications.

The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and business teams as well as with external partners. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs. 
 

What you’ll be doing

You will work with a team of high performance and talented engineers building delightful experiences enjoyed by millions of viewers on The Roku Channel.  

• Contribute to the architecture, design and implementation of technology solutions for web-based video applications. 
• Maintain high coding standards and follow software engineering best practices.
• Participate and enhance a culture of engineering and operational excellence.
• Continually focus on innovation, and user delight while building and improving the user experience, reliability, stability, security and quality of the apps.
• Participate in scoping, technical design, estimation effort, coding, testing, debugging, code reviews, maintenance and support.
• Collaborate with product and program managers, UX designers, and cross-engineering teams to deliver project goals. 

We’re excited if you have 

• Strong problem solving and analytical abilities.
• Strong written and verbal communication skills.
• Experience with full stack web app development using Javascript/Typescript, HTML5, CSS.
• Experience building modern web applications (SPA, PWA, responsive) using frameworks like Node, React/Redux, Express, Material UI, Cordova, NoSQL etc. supporting millions of global users.
• Experience with AWS/GCP, APM and app analytics tools, familiarity with Docker/Kubernetes, npm/yarn, webpack, Backend-For-Frontend paradigm etc.
• Very good understanding of component-based arch, async operations, data binding, DOM manipulation, routing, SASS/LESS etc.
• Familiarity with media frameworks and streaming protocols HLS and MPEG-DASH, DRM, and media playback on HTML5, iOS, Android using one or more of MSE/EME, ExoPlayer, VideoJS/Dashjs etc.
• Experience with Kanban, Scrum, CI/CD, unit tests, automation, app and system monitoring.
• 6+ years of web development experience.
• BS or MS degree in Computer Science or equivalent. 
  
  

About the role:

We are hiring a Sr. Systems Engineer with a focus on supporting company’s ERP, NetSuite. This role will be focused on developing customizations (Suitelets, Suitescript, Workflows, etc) within NetSuite in support of our critical business processes. These processes range from Record to Report & Order to Cash processes we run on NetSuite. The individual must be competent to work with NetSuite and related modules/third-party applications and possess a well-rounded background in both business and ERP.

Alongside a team of Engineers, you will be encouraged to grow functionality holistically across the application. Engineers within the Finance Technology team are in a unique position to collaborate with other platform and integration developers working with other “Best of Breed” applications.

What you will be doing

• Design, develop, and test product features that meet business and technical requirements of NetSuite ERP modules and workflows
• Integrate NetSuite with other third-party systems using REST, SOAP web services, and APIs
• Assist in improving existing integrations with 3PL and ensure systems work optimally
• Work with Scrum Master, Product Owners, and other company stakeholders to understand business requirements, policies, and procedures
• Full lifecycle implementation of core and Advanced NetSuite modules
• Triage and correct performance and/or data integrity concerns by reviewing and evaluating code, data patches, system logs, and process/memory/disk consumption utilization.
• Help us continue to design for scale and reliability as we grow
• Detective work and problem solving, especially when the answer isn’t obvious
• Solve customer (external and internal) problems. Inclined to jump on calls and interact with those directly affected by the product to make sure they’re successful.
• Participate in the entire software development lifecycle, including analysis, design, development, testing, and deployment

What you need to have

• Bachelors or master’s degree in computer science or Information Technology
• 6+ years of NetSuite Development experience
• In-depth knowledge of ERP systems, with a preference for hands-on implementation experience
• Design, develop, and customize NetSuite solutions supporting end-to-end supply chain processes, including inventory management, procurement, demand planning, and order fulfillment.
• Hands-on experience with NetSuite Order Management (OM), Accounts Receivable (AR), Purchasing, and Inventory modules.
• Strong domain knowledge of Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes.
• Troubleshoot and enhance existing NetSuite supply chain configurations to improve performance, accuracy, and automation.
• Experience with HTML, CSS, Javascript and SuiteScript 1.0/2.0/2.1
• Experience in developing and managing NetSuite workflows, custom records, fields, forms, and advanced PDFs.
• Expertise in SuiteAnalytics for building custom reports, saved searches, and KPIs.
• Strong proficiency with REST, SOAP web services, and APIs for developing custom integrations with third-party systems
• NetSuite Developer Certification or equivalent experience preferred

About the role:

Samsara Technologies India Private Limited is looking for a NetSuite Techno-Functional Consultant.

We are seeking a skilled NetSuite Techno-Functional Consultant with a balanced expertise of scripting and functional knowledge. The ideal candidate will have a robust background in both the technical and functional aspects of NetSuite, including customization, integration, and business process optimization. This role requires a blend of technical proficiency and business acumen to support and enhance our NetSuite environment effectively.

This is a hybrid position requiring 2 days per week in our Bangalore office and 3 days working remotely. Relocation assistance will not be provided for this role. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will:

• Design, develop, and deploy advanced customizations, scripts, workflows, and integrations on the NetSuite platform, ensuring scalability, performance, and maintainability.
• Own and evolve SuiteScript 2.X scripts, SuiteFlow workflows, and SuiteTalk web services end-to-end, serving as the platform SME for the team.
• Lead technical design & code reviews for new features and integrations, defining standards and enforcing best practices across the team.
• Troubleshoot and resolve complex SOAP, RESTlet, and API errors, performing root cause analysis and implementing durable fixes.
• Customize NetSuite dashboards, forms, fields, saved searches, records, and reports to meet evolving business requirements across Finance, Procurement, Order Management, and Inventory.
• Perform system audits and generate insights to assess the performance, reliability, and effectiveness of NetSuite configurations and customizations.
• Provide ongoing maintenance, support, and enhancements for NetSuite applications to ensure optimal performance and reliability.
• Leverage AI-powered developer tools — including Cursor, Claude Code, and Gemini — to accelerate development velocity, improve code quality, and reduce time-to-delivery on complex initiatives.
• Champion the adoption of AI-assisted workflows (code generation, debugging, documentation, code review) within the FinSys engineering team.
• Continuously evaluate and recommend new AI tooling and development accelerators that improve team productivity and platform reliability.
• Own and enforce Git-based version control practices across all NetSuite customization and integration work, including branching strategies, pull request workflows, and code review standards.

Minimum requirements for the role:

• Bachelor's degree or equivalent years of experience.
• 7+ years of hands-on experience in NetSuite development and functional roles, with demonstrated ownership of complex, production-grade solutions.
• Deep proficiency in SuiteScript 2.0, SuiteFlow, SuiteTalk, RESTlets, and SuiteBuilder.
• Strong command of JavaScript, HTML, CSS, and SQL; ability to write, debug, and refactor complex scripts independently.
• Proven experience designing and building NetSuite integrations with external systems using REST/SOAP APIs and integration platforms.
• Strong functional knowledge of NetSuite modules including Financials, Order Management (O2C), Procurement (P2P), and Inventory.
• Familiarity with AI developer tools such as Cursor, Claude Code, or Gemini, with demonstrated use in accelerating development workflows.
• Experience with Git and GitHub for version control, code collaboration, and pull request-based development workflows.
• Ability to operate autonomously on complex, ambiguous problems in a fast-paced, enterprise-scale environment.
• Strong understanding of NetSuite data model, configuration, and best practices.

An ideal candidate also has:

• NetSuite certifications (e.g., SuiteFoundation, SuiteCloud Developer, ERP Consultant) are preferred but not required.
• Hands-on experience with integration platforms such as Workato, MuleSoft, or Boomi.
• Track record of identifying and implementing meaningful improvements to NetSuite performance, automation, and user experience.
• Excellent problem-solving skills and attention to detail, with a structured approach to debugging and root cause analysis.
• Strong sense of ownership: you see ambiguous, high-impact problems as opportunities and drive them to resolution without being asked twice.
• Experience working in a mid-to-enterprise organization undergoing rapid growth, where agility and pragmatism matter as much as technical depth.
• A growth mindset — you invest in your own skills, share knowledge generously, and raise the bar for those around you.

Lead /Sr Lead -Technical Writer
Experience: 13-15+ years
Location: Bangalore

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents, and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

About the Role:

We are seeking a Lead Technical Writer with leadership capabilities to manage documentation initiatives across product lines, drive process excellence, mentor writers, and collaborate closely with Product, Engineering, UX, and Release teams. The ideal candidate has deep experience in technical content development, hands-on expertise with documentation tools and automation platforms, and an ability to leverage AI-driven content acceleration to scale the documentation function.

This role requires someone who can balance hands-on writing, people management, and strategic enablement, ensuring documentation is accurate, consistent, discoverable, and aligned with product vision.

Key Responsibilities: 

Leadership & Collaboration

• Lead a team of technical writers, providing guidance on writing standards, structure, and best practices.
• Own end-to-end documentation strategy across multiple product lines (SaaS, on-prem).
• Partner with Product Managers, UX Designers, Engineering Leads, and Release Managers to ensure timely, high-quality documentation.
• Define documentation processes, review templates, style guides, and standards for consistency.
• Support cross-functional initiatives such as onboarding experience, knowledge base development, and customer-facing documentation content.

Documentation & Technical Writing

• Create, review, and maintain high-quality technical content including product guides, Release Notes, KB articles etc
• Translate complex technical concepts (Networking, Cloud, Security, DevOps, Automation, etc.) into clear, simple, audience-appropriate documentation.
• Ensure content accuracy, readability, and alignment with product behavior and branding standards.
• Build and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.
• Passion for continuous learning, AI enablement, and modern documentation practices.
• Identify problem areas or structural deficiencies and proactively contribute to their improvement.

AI-Driven Documentation & Automation

• Use GenAI tools (ChatGPT, GitHub Copilot, Writer, etc.) to accelerate drafting, content summarization, quality checks, and content reuse.
• Implement AI-assisted documentation workflows (content repurposing, translation, metadata tagging).
• Contribute to structured content frameworks and knowledge models to enable future AI-driven documentation.
• Evaluate documentation automation tools and propose improvements for scale, accuracy and consistency.

Tools & Technologies:

Required:

• Documentation tools: MadCap Flare, Confluence, DITA/XML systems, Oxygen XML Editor
• Product documentation platforms: Git/GitLab/GitHub, CMS, Static site generators
• Diagramming tools: Visio, Lucidchart, Draw.io, Figma
• API documentation tools: Swagger / OpenAPI / Postman
• Content quality & proofreading tools
• AI tools for writing, content generation, and documentation automation
• Exposure to CI/CD pipelines
• Knowledge of HTML, XML, CSS, or scripting

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Communications, or related fields.
• 10–15+ years of experience in technical writing, with 3–5 years in a lead/managerial capacity.
• Strong understanding of software development lifecycle and agile methodologies.
• Strong written communication, editing, and information architecture skills.
• Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines.

Why AppViewX?

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our global footprint to India, North America, the United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Job Title: GenAI Developer/ Engineer

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore

Experience - 6 to 10

Skills and Qualifications:

Preferred skills:

Programming: Advanced Python (async programming, OOP, REST APIs, FastAPI, Flask, Pandas, NumPy)

GenAI Frameworks: LangChain, LlamaIndex, Haystack, Semantic Kernel

Machine Learning and AI: Snowflake Cortex, TensorFlow, PyTorch

Key Responsibilities:

• Develop scalable Python applications focused on GenAI
• Knowledge of Snowflake Cortex is a big plus.
• Learn and apply techniques like document chunking and embeddings
• Proficient in both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra) databases, including schema design and optimization.
• Design, develop, and fine-tune applications built around foundation models (e.g., LLMs, multimodal models) for specific business needs
• Implement and experiment with generative AI techniques, including but not limited to Retrieval-Augmented Generation (RAG) and prompt engineering
• Lead the implementation of intelligent autonomous agents and multi-agent systems capable of complex decision-making, task execution, and interaction with external systems
• Utilize and contribute to agentic AI frameworks (e.g., LangChain, AutoGen, Semantic Kernel, Crew AI) to build robust and scalable AI agents
• Develop and integrate Model Context Protocol (MCP) solutions to standardize how AI applications access and utilize external data sources, tools, and real-time information
• Lead the development of full-stack applications that integrate generative AI models and agentic systems, ensuring seamless user experiences
• Work with front-end technologies (e.g., React, Angular, Vue.js, JavaScript, TypeScript, HTML, CSS) and back-end frameworks (e.g., Python with Flask/Django/FastAPI, Node.js, Go)
• Design and implement scalable RESTful APIs and microservices to expose AI functionalities
• Deploy, manage, and optimize AI/ML workloads and full-stack applications on at least one major cloud platform (AWS, Azure, or GCP)
• Implement LLMOps/MLOps and DevOps best practices for continuous integration, continuous delivery (CI/CD), model deployment, monitoring, and lifecycle management
• Follow coding best practices and contribute to testing and documentation
• Stay abreast of the latest advancements in generative AI, agentic systems, foundation models, and related fields through continuous research and experimentation
• Collaborate effectively with cross-functional teams, including product managers, data scientists, researchers, and other engineers
• Communicate effectively with both technical and non-technical team members, ensuring alignment and understanding across all project phases.

The Challenge 

OneTrust is seeking a Support Analyst to join our professional services team. The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions for the most complex and critical issues that OneTrust customers face. This position requires an outgoing, confident individual with excellent verbal and written communication skills, advanced troubleshooting skills, and an understanding of the OneTrust platform (and related technologies where appropriate). 

Your Mission 

The Team  

The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.  

Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor. 

The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud. 

This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.  

Role purpose  

The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.  

How you contribute  

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges. 

• Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance 

• Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities. 

• Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.  

• Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team. 

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.  

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress. 
    

Skills, competencies and qualifications  

Required:  

• 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot. 

• Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.   

• Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.  

• Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc. 

• Expertise in databases (SQL and NoSQL), and their optimization techniques. 

• Expertise in CI/CD, Containerization and Kubernetes. 

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.  

• Ability to deploy and monitor applications in production along with diagnosing any technical issues.  

• A portfolio of past projects showcasing full-stack development skills.  

• Ability to work independently and as part of a collaborative team.  
  
  
• Strong commitment to delivering high-quality code and solutions on time and within scope.  

Educational qualifications 

• Bachelor's degree in computer science, engineering, or related field  

Desirable:  

• Experience with PHP.  

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.  
   

Other requirements  

• This position requires the ability to be On Call.  

Key relationships  

There are no direct reports to this role.  

Key stakeholders include:  

• Service owners and their teams.  

• Technical leadership and senior management, including VPs.  

• Engineering teams.  

• Network and Telecom teams.  

• Customer service teams.  

• Compliance and infosec teams.  
   

Reporting Structure 

• This position reports to the Senior Engineering Manager  

POSITION SUMMARY

We are seeking experienced, passionate, and resourceful front-end Staff developers to join our Product Engineering teams. As a developer, you will collaborate cross-functionally with teams to design and develop our applications. Being customer-facing, our Engineering teams play a crucial role in shaping the customer’s impression of our company.

This position will ideally be a hybrid role from our Bengaluru office, as part of our expanding site presence. EarnIn offers our employees excellent benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO

• Collaborate with the product and design team to create new user experiences and features.
• Create a scalable web architecture that ensures the organization remains nimble as it grows.
• Create Unit and Automation (User Interface) Tests to ensure the new code does not break existing features and meets the product's specified requirements.
• Create and monitor analytics to demonstrate the effectiveness of new and existing features in helping customers.
• Lead the establishment and governance of engineering best practices, ensuring high standards for code quality and system reliability.
• Lead, design, develop, and deliver large-scale systems.
• Proactively drive projects, providing clear direction and detailed problem-solving strategies.
• Mentor the engineering team, elevating skills and optimizing processes.
• Design and execute comprehensive unit and UI automation tests to ensure new features perform as required without disrupting existing functionalities.
• Analyze feature effectiveness using advanced analytics to demonstrate impact and inform future enhancements.

WHAT WE'RE LOOKING FOR

• Bachelor’s (or higher, e.g., MS, or PhD) in Computer Science or a related technical field involving coding or equivalent technical experience
• Excellent knowledge of front-end web programming languages, such as HTML, CSS, JavaScript, Typescript, and ReactJS, with the ability to render server-side and client-side content
• Proficient in C# .NET or Kotlin or other popular back-end programming language with a minimum of 2 years of hands-on experience
• Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• 7+ years of relevant industry experience, particularly in mobile development.
• Hands-on experience working in cloud environments: AWS, GCP, or Azure
• Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs)

#LI-Hybrid

Position Description: 

Precision for Medicine develops assays and runs global logistics by using biomarkers to stratify patients, incomparably improving R&D efficiency and success for our clients. We lead every aspect of clinical trials from sites to biomarkers to diagnostics, all under a single roof. We dramatically accelerate our clients' pathway from proof of concept to drug approval.         

Qualifications:

• Education: Bachelor’s degree or equivalent desired.  Degree in computer science or related fields preferred.

Work Experience:

• 6+ years of experience in solutioning and delivering software products/solutions including experience in planning and execution. 
• 3+ years of experience in leading the development and implementation of business initiatives and products/projects.
• Proven experience building and delivering high scale, secure platforms (custom developed and off the shelf)
• Experience with cloud-hosted technologies and cloud services (Azure, AWS S3 bucket, Google, Log management of the application like ELK)
• Experience working with a team following Agile software development lifecycle practices
• Experience with debugging tools like developer tools, SQL profiler etc.,
• Experience working with various tools, open-source technologies, and cloud services
• Experience of the following tools and technologies: Angular, DevExpress, SQL Server, ASP.Net C#, Windows, DACPAC, HTML, CSS, JavaScript, jQuery, SSIS and .net core api,
• Experience with Web-Based Development Frameworks such as ASP.NET, WebForms, MVC, Angular, React, Node.js
• Experience working with BitBucket, GitLab, Azure DevOps, Jira, or similar systems for software development
• Lifecycle management, source control, branching, and/or CI/CD pipelines
• Expert with database concepts, data modeling, and data management and optimizing the SQL queries and stored procedures

Skills:

• Ability to drive, contribute, and support the execution of department vision.
• Evangelist for innovation and continuous improvement. Must be able to influence technical and non-technical executives and senior leaders.
• Ability to solve highly complex product issues through technical insight and collaboration with companywide and/or industry peers.
• Deep understanding of business strategy and ability to translate strategy into system and technology solutions.
• Excellent organizational, interpersonal, communication, and presentation skills, must be detail-oriented.
• Ability to create and foster relationships within a team-oriented, collaborative environment leveraging excellent communication skills.
• Ability to quickly learn and adapt to new business processes and technologies
• In-depth knowledge and hands-on experience with all phases of an SDLC.
• Excellent application documentation skills and ability to create architecture diagrams and roadmaps
• Solid understanding of Agile software development principles.

Position Description: 

Precision for Medicine develops assays and runs global logistics by using biomarkers to stratify patients, incomparably improving R&D efficiency and success for our clients. We lead every aspect of clinical trials from sites to biomarkers to diagnostics, all under a single roof. We dramatically accelerate our clients' pathway from proof of concept to drug approval.         

Qualifications:

• Education: Bachelor’s degree or equivalent desired.  Degree in computer science or related fields preferred.

Work Experience:

• 6+ years of experience in solutioning and delivering software products/solutions including experience in planning and execution. 
• 3+ years of experience in leading the development and implementation of business initiatives and products/projects.
• Proven experience building and delivering high scale, secure platforms (custom developed and off the shelf)
• Experience with cloud-hosted technologies and cloud services (Azure, AWS S3 bucket, Google, Log management of the application like ELK)
• Experience working with a team following Agile software development lifecycle practices
• Experience with debugging tools like developer tools, SQL profiler etc.,
• Experience working with various tools, open-source technologies, and cloud services
• Experience of the following tools and technologies: Angular, DevExpress, SQL Server, ASP.Net C#, Windows, DACPAC, HTML, CSS, JavaScript, jQuery, SSIS and .net core api,
• Experience with Web-Based Development Frameworks such as ASP.NET, WebForms, MVC, Angular, React, Node.js
• Experience working with BitBucket, GitLab, Azure DevOps, Jira, or similar systems for software development
• Lifecycle management, source control, branching, and/or CI/CD pipelines
• Expert with database concepts, data modeling, and data management and optimizing the SQL queries and stored procedures

Skills:

• Ability to drive, contribute, and support the execution of department vision.
• Evangelist for innovation and continuous improvement. Must be able to influence technical and non-technical executives and senior leaders.
• Ability to solve highly complex product issues through technical insight and collaboration with companywide and/or industry peers.
• Deep understanding of business strategy and ability to translate strategy into system and technology solutions.
• Excellent organizational, interpersonal, communication, and presentation skills, must be detail-oriented.
• Ability to create and foster relationships within a team-oriented, collaborative environment leveraging excellent communication skills.
• Ability to quickly learn and adapt to new business processes and technologies
• In-depth knowledge and hands-on experience with all phases of an SDLC.
• Excellent application documentation skills and ability to create architecture diagrams and roadmaps
• Solid understanding of Agile software development principles.

The Challenge 

We’re looking for a Principal Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Principal Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform.

About the Role 
Reporting to the Software Engineering Manager as a member of the Development team at IDC, the 
Principal Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. 
This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. 

Responsibilities:  
 Responsible for technical development of multiple projects & products  
 Working on data structures & algorithms, time & space complexity, OOPs 
 Transforming Logic to Code 
 Designing and developing UI front end Technologies. 
 Working on web application development  
 Developing products by using different technologies  
 Doing optimization of Code  
 Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices  
 Making sure that Web applications are secure 
 DevOps transformation using Agile and SCRUM methodologies. 
 Provide recommendations for continuous improvement. 
 Assisting in the integration of technical and application components 
 Work alongside other team members & Leaders to elevate technology and consistently apply best practices. 
 Responsible for providing smart & applicable solutions for complex problems/ blockers 
 Supports and mentor junior team members by providing advice, coaching & solutions for blockers 

Qualifications, Skills & Experiences 
 
 5+ plus years’ experience in product development field with hands on experience. 
 Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS 
 Hands on experience in design and development on UI front end Technologies. 
 Good exposure to web application development using HTML 5, CSS3 ,Bootstrap, JavaScript. 
 Experience in development of Angular 4+, VueJS or React. 
 Expertise in Responsive web design, HTML5, and CSS pre-processors 
 Strong in JavaScript (object oriented concepts) & JavaScript optimization  
 Strong logical, analytics and problem-solving skills 
 Must be able to work effectively across team boundaries. 
 Attention to details 
 Ability to work independently 
 Strong oral and written communication skills 
 Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential 
 Hands on experience of building products for unix systems in addition to windows is good to have 
 Very good communicator 
 
Education: 
 Engineering graduate or higher from Tier I or Tier II colleges.  

The Overview 

At Okta, we're building a world where anyone can safely use any technology, and, within Okta Platform R&D, we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users, but to ask, “what more can we make possible?”

As a Principal Product Designer for Okta, you’ll work with a globally distributed design team to build the forward-looking vision for Okta’s entire suite of services. You will shape a culture that deeply appreciates our customers and how to best serve them. Your work will go deep at times, but you’ll also be constantly seeking opportunities to connect journeys, experiences and teams horizontally across the Okta Platform suite. You notice the details and deeply understand how the product works. Ensuring that using our products together creates an experience that is “greater than the sum of its parts” will be critical to Okta’s success in the coming years.

The Finer Print 

This role will be focused on the UX strategy for several products and pillars within the Okta Platform. Designers will be embedded within product pillars and working alongside engineering and product teams. You’ll bring this strategy to life through explorations, prototypes, and other design artifacts that foster clarity across groups and teams. In addition, you’ll be an effective collaborator and communicator – elevating the voice of design across functions and pillars. Finally, you’ll play a key part in elevating the design practice at Okta, both in terms of craft and team culture.

In this role, you have the opportunity to:

• Lead a holistic, human-centered approach to design, especially when designing for AI-powered features and intelligent systems.
• Guide and oversee the UX strategy alongside cross-functional partners, collaborating to take products from concept to launch and define the long-term strategy for your product area.
• Design and facilitate co-creation workshops with Product Management, Engineering, and Design to define opportunities within our products to solve valuable customer problems.
• Explore and design AI-powered solutions to simplify complex user workflows, enhance security through intelligent detection, and provide personalized user assistance.
• Leverage generative AI and other AI-powered tools to accelerate the design process, from ideation and content generation to prototyping and user flow analysis.
• Craft user-centered artifacts and end-to-end journeys to align teams contributing to Okta’s Platform R&D around the broader user experience.
• Collaborate with other Okta designers to ensure consistency across interface experiences ensuring trust and transparency in all AI-driven interactions.
• Inspire teams to think bigger and act smaller, instilling an iterative process and fail-forward mentality to design simple and delightful user interfaces for new and existing Okta products.
• Advocate, mentor, and educate on the benefits of design thinking to product teams and new designers alike; partnering with UX team members to uphold our principles and standards.
• Mentor fellow designers and contribute toward team-level and design practice and process improvements, including the ethical application of AI in design.
• Work with Design Leadership to define and drive the frameworks, contracts, and standards for others to be able to then build on top of and add value to, ensuring the quality of UX delivery.
• Find creative ways to continuously learn from customers and users; collaborating with user researchers to research and synthesize user needs to help conceive, define, test, and evolve solutions for our users across a range of mediums and experiences; Advocate for users and deliver user and customer outcomes in a dynamic work environment.
• Help product designers become data aware to illustrate a clear understanding of how their designs impact customers,  including the ones around adoption and effectiveness of AI-driven features.
• Present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership; working to distill complex technical problems into clear, conceptual models and simple, elegant solutions.
• Keep abreast of competitor products and industry trends; with a keen eye on advancements in AI trends and their application to identity and security domain.

Who We Are Looking For

• You have experience leading cross-discipline teams and exemplify leadership.
• You are passionate about solving complex problems, crafting and sharing product and design UX principles to help teams deliver cohesive user experiences.
• You are a thought leader, undertaking explorations into new technologies and territories, including AI, machine learning, and their applications in identity and security.
• You bring an AI first mindset, demonstrated by practical experience using various AI tools in your daily design workflow to enhance creativity and efficiency. You constantly seek opportunities to apply intelligent automation and data-driven insights while championing design for trust, explainability, and ethical considerations.
• You are great at collaborating, sharing work early and often, and seeking constructive feedback from peers and stakeholders.
• You have the heart of a teacher and can help mentor and train people. You build and share empathy with people to deeply understand them and their needs.
• You see design as a partner in shaping strategic and operational product and UX outcomes; comfortable owning all stages of design for multiple teams within a given product area.
• You bring a systems-thinking lens to the conversation.
• You are passionate about supporting teams with a wide variety of experience, backgrounds, and interests.
• Your portfolio will show that you've worked on complex and/or technical projects across all aspects of the design process (conceptual design, interaction design, information architecture, and visual design).
• You are adept at working in a diverse, globally distributed team and have experience with remote collaboration tools.

Qualifications:

• 12+ years of product design experience on complex B2B enterprise products, with demonstrated ownership of the end-to-end design process—from discovery to delivery—across multiple product areas.
• Demonstrated proficiency in leveraging AI-powered design tools and plugins within your workflow (e.g., for generating design assets, data, or exploring layout variations).
• Possesses at least a basic understanding of HTML/CSS/JavaScript.
• Proven experience integrating AI tools into your day-to-day design activities to solve practical design challenges.
• Can provide a digital portfolio that showcases solid skills across a variety of projects, including work that has been seen and used successfully in actual products. (Portfolio link required when applying.)

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The Overview 

At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, “what more can we make possible?”

As a Staff Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space.

The Finer Print 

You will lead user experience strategy and execution for our Okta Research & Development (ORD) business unit. Specifically, ORD will solve every identity use case at work – for all types of people (employees, business partners, contractors, frontline workers), for all types of resources (SaaS, servers, privileged resources, machines, etc.), for the largest and most secure businesses in the world. As a designer, your focus will be on helping us build a secure, trusted, and unified platform with deep integrations.

In this role, you have the opportunity to:

• Lead a holistic, human-centered approach to design.
• Guide and oversee the UX strategy alongside cross-functional partners, collaborating to take products from concept to launch and define the long-term strategy for your product area.
• Design and facilitate co-creation design workshops with Product Management, Engineering, and Design to define opportunities within our products to solve valuable customer problems.
• Craft user-centered artifacts and end-to-end journeys to align teams contributing to Workforce Identity Management around the broader user experience.
• Collaborate with other Okta designers to ensure consistency across interface experiences across different user scenarios.
• Inspire teams to think bigger and act smaller, instilling an iterative process and fail-forward mentality to design simple and delightful user interfaces for new and existing Okta products.
• Advocate, mentor, and educate on the benefits of design thinking to product teams and new designers alike; partnering with UX team members to uphold our principles and standards.
• Mentor junior designers and contribute toward team-level and design practice and process improvements.
• Work with Design Leadership to define and drive the frameworks, contracts, and standards for others to be able to then build on top of and add value to, ensuring the quality of UX delivery.
• Find creative ways to continuously learn from customers and users; collaborating with user researchers to research and synthesize user needs to help conceive, define, test, and evolve solutions for our users across a range of mediums and experiences; Advocate for users and deliver user and customer outcomes in a dynamic work environment.
• Help product designers create success metrics to illustrate a clear understanding of how their designs impact customers.
• Present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership; working to distill complex technical problems into clear, conceptual models and simple, elegant solutions.
• Keep abreast of competitor products and industry trends, including the practical application of AI in the design process; Perform competitive and comparative analysis to understand existing patterns.

Who We Are Looking For

• You have experience leading cross-discipline teams and exemplify leadership.
• You are passionate about solving complex problems, crafting and sharing product and design UX principles to help teams deliver cohesive user experiences.
• You are great at collaborating, sharing work early and often, and seeking constructive feedback from peers and stakeholders.
• You are a pragmatist who actively uses AI tools to improve and accelerate your day-to-day design workflow.
• Demonstrated, hands-on experience using AI-powered design tools (e.g., for ideation, asset generation, or prototyping) in your daily design activities.
• You have the heart of a teacher and can help mentor and train people. You build and share empathy with people to deeply understand them and their needs.
• You are a thought leader, undertaking explorations into new technologies and territories while also delivering practical designs.
• You see design as a partner in shaping strategic and operational product and UX outcomes; comfortable owning all stages of design for multiple teams within a given product area.
• You bring a systems-thinking lens to the conversation.
• You are passionate about supporting teams with a wide variety of experience, backgrounds, and interests.
• Your portfolio will show that you've worked on complex and/or technical projects across all aspects of the design process (conceptual design, interaction design, information architecture, and visual design).
• You are adept at working in a diverse, globally distributed team and have experience with remote collaboration tools.

Qualifications:

• 8+ years of relevant work experience as a Product Designer or UX Designer, with a portfolio showcasing shipped B2B or enterprise products.
• Degree in a related field or relevant work experience as a Product Designer or UX Designer.
• Proficient in Figma, Sketch, Adobe Creative Suite, and/or similar design tools.
• Possesses at least a basic understanding of HTML/CSS/JavaScript.
• Can provide a digital portfolio that showcases solid skills across a variety of projects, including work that has been seen and used successfully in actual products. (Portfolio link required when applying.)

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DevOps Lead: 

Top consumer brands like Nestle, Kimberly Clark, Natures Bounty, Johnson & Johnson, Mondelez, Kellogg to name a few rely on CommerceIQ suite of products to make efficient business decisions on a daily basis. It is critical to have services which run high quality data and algorithms that drive business decisions for our customers in a timely manner. As a DevOps you are responsible for building scalable, extensible, secure infrastructure on cloud for CommerceIQ’s applications and data science teams. 

In this role, you will work with a couple of Infra/DevOps SDEs and partner with engineering managers to achieve CommerceIQ’s QoQ goals. As a DevOps lead, you will play a crucial role in upkeep security, cost, deployment infrastructure and maintain/develop services owned by Infra/DevOps team.

A successful candidate will be obsessed with technology and relentlessly raise the bar on the architecture, design and quality of code delivered while aggressively pursuing optimizations to meet cost and scale SLAs. The candidate should be capable of managing a fast-paced delivery schedule and influence and drive a high-level engineering strategy with the leadership, as well as take a hands-on approach to implementing that strategy.

Functional level Expectations

• You should possess advanced knowledge of AWS and other software design approaches to guide the DevOps team in designing infrastructure that caters to scale, concurrency. Preferably AWS certified.
• You should be able to work in situations where you can use your prior expertise and judgment to determine goals, identify constraints, and propose an actionable plan. 
• Your work is typically focused on working with multiple teams’ architecture and product solutions. 
• You should be able to lead the design and implementation that are extensible and scalable
• For continuous integration and deployment
• For multi cloud deployments
• For DR of various services with CiQ infrastructure
• You should be able to influence as a “team lead”, management decisions and priorities and actively mentor to create force multipliers
• You should drive teams to adhere to engineering best practices in SDLC like code coverage, acceptance testing, CI/CD and design patterns that ensure consistency and standardization of architecture
• You should proactively simplify code, identify bottlenecks and resolve team architecture deficiencies. 
• You should be able to work along with other SDEs on their team, build relationships with stakeholders including customers, product managers, cross functional partners and external partners and integrate for a cohesive launch. 

Required Skills

• At least 6-10 years of technology experience including 3+ years of working experience in cloud 
• Ideal candidate should have handled operations, deployment and security of multiple SaaS/B2C products
• Deep knowledge of Python, Cloud or GoLang and one of the public clouds
• Good knowledge of log collection designs like EFK and metric collection tools like newrelic, Prometheus/Grafana or SignalFx
• Good knowledge in design, creation and consumption of RESTful API, Micro service architectures on public clouds preferably AWS
• Excellent analytical, communication and coding skills is a must.
• Thorough orientation towards code reviews, coding/design standards and documentation
• Good knowledge in designing with messaging systems such as SQS, Kafka.
• Good knowledge in designing with ETL pipelines using AWS Step, Azkaban, Airflow
• Good knowledge of any big data engine like Spark would be an advantage.

Below is a brief description of the charter for Infra team (subject o product/business deliverables)

Prometheus / Grafana 

K8s metrics and deployment metrics

We use newrelic(NR) for log collection and operational metrics. But certain shortcomings and solved problems in Prometheus/Grafana might force us to move away from NR. Apart from the prometheus track, the lead will have to work with all. stakeholders [apps/DS] to migrate from OCD to K8s, with all balance and checks in place

EFK stack

Log collection and analysis is via newrelic and it’ll cost us as we move more applications to K8s. We need to optimise or explore options like EFK stack of logs or sumo logic etc 

Security audit

We need to be proactive and do frequent security audits of our applications. We need a security center with all our documentation. Place to store the docs/questionnaires we filled for our clients etc. 

BCP 

We need to audit all our services for disaster recovery and develop a BCP across the company.

CI/CD 

The lead is expected to enforce git branching and set code cov, style check guidelines across teams and projects. E.g Publishing the guidelines for Java project, NodeJS project, Python project. Establishing average code cov metrics, running static code analysis, findbug and other security code scanning tools

Infra services

The Infra team also has many services, especially crucial services like BSS (CSS) . These infra services should set the benchmark for DevOps best practices in the org. 

Azkaban

Azkaban is our ETL orchestrator. It's run in-house and has custom code deployed. Maintenance of Azkaban to match growth is needed. Exploration and guidance to use other orchestrators like airflow, step function, astronomer is also expected

AWS admin and access / SF admin and access / AWS/SF cost , unit cost for client

Constant efforts to identify and reduce costs

AWS partnership [case studies, blogs, trainings, tech conf talks]

Cost savings across all our infrastructure.

SOC2 and other compliance 

Automate our soc2 process with diligence. This is more important as we expand to other pillars of soc2 and ISO.

Why this role matters:

We're looking for a skilled Full Stack Engineer to join our expanding Jumper AI / Conversational Commerce platform team. This role requires robust experience in both frontend development (Vue.js / React.js) and backend development (Golang, Gin/Echo/Fiber). You will be instrumental in the design, development, and maintenance of scalable, secure, and high-performing applications that power our conversational commerce platform. This platform is used globally by enterprises to provide personalized, omnichannel experiences to their customers.

This position offers the chance to work across the entire technology stack, from crafting intuitive and dynamic user interfaces to building APIs and backend services deployed on Google Cloud Platform. You will collaborate closely with cross-functional teams, including design, product, data, and DevOps, to deliver impactful, customer-centric solutions.

Your key responsibilities:

• Design and build interactive, responsive frontend applications using Vue.js / React.js, and modern JavaScript.
• Translate UI/UX designs from Figma into high-quality, production-ready frontend code.
• Architect, build, and maintain backend services and REST APIs using Python (FastAPI, Flask, Django).
• Integrate frontend applications with backend APIs and third-party services to deliver seamless user experiences.
• Design and optimize data models, caching strategies, and database queries for performance and scalability.
• Deploy, scale, and operate applications on Google Cloud Platform with a focus on reliability and observability.
• Collaborate closely with Product, Design, QA, and Engineering teams; conduct code reviews and mentor junior engineers.

What you'll bring

• 5 plus years of hands-on full stack development experience in production environments.
• Strong proficiency in Vue.js or React.js, modern JavaScript (ES6+), HTML, and CSS.
• Solid backend engineering experience with Golang,  Gin / Echo / Fiber.
• Experience working with SQL and NoSQL databases such as PostgreSQL, BigQuery, Redis, or Datastore.
• Hands-on experience deploying and operating applications on Google Cloud Platform.
• Understanding of secure coding practices, authentication, and authorization using OAuth2 / JWT.
• Strong collaboration skills and experience working in Agile teams using Jira and Confluence.
• Embed AI assisted engineering into daily practice to accelerate delivery and enhance outcomes
• Proactively adopt emerging AI capabilities to improve workflows and shares best practices with the team

Experience we consider a plus:

• Experience building SaaS, e-commerce, or conversational AI platforms.
• Exposure to CI/CD pipelines using GitHub Actions or GCP Cloud Build.
• Experience optimizing frontend performance, accessibility, and responsiveness across devices.

How you’ll benefit:

• Attractive Discretionary Time Off
• Private Medical Insurance with optional dependent coverage
• Educational Assistance Reimbursement Program
• Opportunities for reimbursement for conferences, trainings, and other personal development events
• Maternity and Paternity Leave
• Ask recruiter for country specific information

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

LEAD ENGINEER, QUALITY

Code and Theory is seeking a QA Lead with extensive expertise in scaling QA automation implementation within professional services.

As part of our quality engineering team, you will ensure the excellence of our web experiences by directly designing and executing robust automated testing procedures. Collaborating with engineering and product teams, you will lead the hands-on development of our automation initiatives and analyze complex functionality to guarantee high-quality software delivery.

You will foster a culture of automation by implementing the frameworks and CI/CD structures that support QA across the organization. While supporting major accounts (Fortune 50/100), you will maintain a deeply tactical focus, managing the technical health of multiple projects and tailoring automated solutions to meet client KPIs. You will provide technical mentorship to engineering teams to achieve these objectives.

You are a passionate advocate for software quality, with a track record of building stable frameworks and driving continuous improvement through contemporary tools and methodologies.

WHAT YOU’LL DO

• Deliver hands-on testing across our web and mobile ecosystem, acting as the squad’s technical authority and quality advocate.
• Lead project delivery through mentorship and delegation; while people management and administration are minimal, they remain a key part of your technical leadership
• Drive stakeholder management by aligning quality goals with business objectives and providing clear, data-driven progress updates.
• Partner with product leadership to develop and evolve robust testing strategies with a strong shift-left mindset.
• Effectively estimate and scope high-level testing efforts, ensuring the team remains highly adaptable to changing requirements.
• Lead requirements gathering and regression strategies across all functional systems, ensuring consistency and coverage.
• Own the release cycle by managing scope planning, effort estimation, and providing final sign-off for deployments.
• Be a key driver in the Quality Practice Community by leading and supporting all activities.
• Actively work with all members of the Practice Community to cross-pollinate learnings across other project deliverables.

WHAT YOU’LL NEED

• 10+ years of experience as a tactical leader who can navigate high-pressure environments and complex project constraints.
• Proven ability to guide team members through consistent feedback, helping the team adapt and evolve their technical skills.
• The confidence to be a vocal champion for quality and the maturity to make risk-tolerant decisions that meet business goals.
• Deep commitment to developing a strong culture of mentorship and maintaining a healthy environment for team development.
• Expert-level ability to design stable, deterministic tests that eliminate flakiness across the entire stack.
• Proven experience in architecting, maintaining, and customizing automation frameworks and shared libraries.
• Mastery of integrating test frameworks into CI/CD pipelines (GitHub Actions, Jenkins, etc.) and managing API/Load testing suites.
• Technical proficiency in optimizing application performance and detecting complex memory usage issues.
• Fluency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java.
• Hands-on experience with frameworks such as Playwright, Cypress, Selenium, Katalon, and Robot Framework.
• Experience with Ai product testing or tool usage to enhance test processes like test cases generation and script development is highly desirable.   
• Expert-level use of JIRA and Confluence for strategic test planning, reporting, and high-level defect management.
• A positive, solutions-oriented leadership style with a relentless commitment to team excellence.

SENIOR QUALITY ENGINEER

Our Code and Theory quality engineering team ensures the quality of our first-class web experiences and custom products that delight our clients and their customers. Working in collaboration with our engineering, design, and product teams, you will break and test software that solves real-world problems.

Our Senior QA Engineers are highly skilled, autonomous, and self-managed professionals who leverage a shift-left mindset to refine our code and testing practices. They proactively drive technical excellence to enhance customer experiences and fuel business growth.

You are a passionate advocate for software quality, its role in our society, and its value to our clients. You deeply understand nuances of how to achieve experiences which are high performance, highly secure and compliant, and usable and accessible to diverse audiences. You possess outstanding quality assurance skills and a solid understanding of contemporary tools and methodologies.

WHAT YOU’LL DO

• Execute hands-on testing of responsive web/mobile applications and the underlying infrastructure.
• Proactively advocate for clean code, process refinements, and continuous improvements.
• Partner with product teams to develop and maintain robust testing strategies with a strong shift-left mindset.
• Effectively estimate and scope testing efforts and execution timelines while remaining highly adaptable to requirement changes.
• Communicate test progress with clear, concise, and vocal messaging to ensure data-driven decisions.
• Lead requirements gathering, test execution, and regression testing across all functional systems.
• Support release cycles by contributing to scope planning, effort estimation, and final sign-off.
• Actively contribute to a Quality Practice Community to facilitate collaborative learning and innovation.
• Drive continuous improvement and knowledge sharing across the engineering organization.

WHAT YOU’LL NEED

• 5+ years of experience as an autonomous, self-sufficient engineer who remains tactical under pressure.
• The confidence to be a vocal champion for quality while remaining risk-tolerant to meet business goals.
• Develop a strong culture of mentorship to support your colleagues and maintain a healthy environment for development.
• Expert-level ability to design stable, deterministic tests that eliminate flakiness across the stack.
• Proven experience setting up, maintaining, and customizing automation frameworks and libraries.
• Ability to integrate test frameworks seamlessly into CI/CD pipelines like GitHub Actions or Jenkins.
• Deep experience with API testing (Postman) and load testing tools such as JMeter or Blazemeter.
• Proficiency in detecting and correcting memory usage issues and optimizing application performance.
• Ability to read and troubleshoot HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java.
• Strong knowledge of WCAG 2.1 AA+ accessibility standards and modern security guidelines.
• Expert-level use of JIRA and Confluence for strategic defect logging, test planning, and reporting.
• A positive, solutions-oriented attitude with a commitment to delivering excellence as a team.

Our Code and Theory quality engineering team ensures the quality of our first-class web experiences and custom products that delight our clients and their customers. Working in collaboration with our engineering, design, and product teams, you will break and test software that solves real-world problems.

Our QA Engineers are proficient, collaborative, and dedicated executors who follow our established testing practices to refine our code. They work closely with senior leadership to enhance customer experiences and support consistent business growth.

You are a passionate advocate for software quality, its role in our society, and its value to our clients. You deeply understand nuances of how to achieve experiences which are high performance, highly secure and compliant, and usable and accessible to diverse audiences. You possess outstanding quality assurance skills and a solid understanding of contemporary tools and methodologies.

WHAT YOU’LL DO

• Execute hands-on testing of responsive web/mobile applications and the underlying infrastructure
• Identify opportunities for cleaner code and process refinements, raising them proactively within your squad
• Collaborate with product teams to support and implement testing strategies with a strong shift-left mindset
• Provide accurate estimates for testing efforts and timelines while remaining adaptable to requirement changes
• Communicate test progress clearly and proactively to ensure the team can make data-driven decisions
• Participate in requirements gathering, test execution, and regression testing across functional systems
• Support release cycles by contributing to scope planning, effort estimation, and the sign-off process
• Engage with the Quality Practice Community to facilitate collaborative learning, innovation, and knowledge sharing

WHAT YOU’LL NEED

• 3+ years of experience as a proactive contributor who is comfortable working both independently and as part of a team
• An open mindset toward mentorship and a strong desire to pursue professional learning and development opportunities
• Proficiency in designing stable, deterministic tests that minimize flakiness across the web and mobile stack
• Hands-on experience using and maintaining automation frameworks and supporting test libraries
• Experience integrating test suites into CI/CD pipelines such as GitHub Actions, Jenkins, or similar tools
• Practical experience with API testing (Postman) and exposure to load testing tools like JMeter or Blazemeter
• Ability to identify application performance issues and assist in optimizing code for better memory usage
• Proficiency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java
• Solid understanding of WCAG 2.1 AA+ accessibility standards and modern security guidelines
• Competency using JIRA and Confluence for consistent defect logging, test planning, and reporting
• A positive, solutions-oriented attitude with a commitment to achieving excellence through teamwork

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.

About Us

Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.

Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.

Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.

The Opportunity

As a Software Development Engineer II, you will be working in a fast-paced and agile work environment delivering quality and scalable solutions that have an immediate business impact. You will be contributing independently as well as with the team on a variety of projects and features.

This role gives you the opportunity to think outside the box and be creative. At the end of the day, you will be writing performant code and will be collaborating with product, engineering, and design leaders to ensure that not only are we solving the problem in the right way, but that we are solving the right problem as well.

What you’ll be doing

• Design, develop and Test end-to-end native applications using React, Redux, Typescript, Node.js
• Build and maintain features for a desktop application using Electron and modern JavaScript/TypeScript.
• Work across the renderer and main processes, handling IPC communication and desktop integrations.
• Implement features involving media capture, screen recording, permissions, and system-level interactions.
• Optimize application performance, memory usage, startup time, and responsiveness.
• Work on Browser extensions (Chrome and Edge)
• Work effectively with all stakeholders, Design, Product, Backend, and QA engineers throughout the lifecycle of the Product to deliver a competitive and high-quality product on time
• Perform high qualityhigh-quality code reviews for your peers
• Optimize current behavior wherever possible with good reasoning

What you’ll bring to the role

• Bachelor’s Degree in engineering and equivalent with 3+ years of experience working on high quality UI development
• Good understanding of Modern Javascript, Browser, and performance concepts 
• Deep functional knowledge of HTML & CSS
• Functional knowledge of Electron.js and Desktop application development
• Understanding of build tools/bundlers, for example Webpack, Parcel etc.
• Strong critical thinking skills, great communication skills, and passion for delivering exceptional customer experience
• Attention to detail & keen interest in making everything more and more efficient

Perks & Benefits

• Excellent medical insurance options and free online doctor consultations
• Yearly privilege and sick leaves as per Karnataka S&E Act
• Generous holidays (National and Festive) recognition and parental leave policies
• Learning & Development fund to support your continuous learning journey and professional development
• Fun events to build culture across the organization
• Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

Our Commitment to Inclusion and Belonging

Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.

The Challenge 

We’re looking for a Principal Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Principal Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform.

Principal Software Engineer – Backend

The Challenge 

We’re looking for a Principal Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Principal Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform.

Your Mission 

Development 

Support development of web and mobile interfaces for product module or new prototypes using HTML, CSS, JavaScript/Typescript and/or the designing, development, and unit testing of applications deployed to MS Azure while assisting with cloud application architecture using Drupal, Python, Core Java, REST, and the Spring ecosystem. 
Achieve at least 80% code coverage or per the revised standards set by the team

Collaboration  

Work closely with UX, Product Managers and/or Product Owners, as well as other developers to contribute to planning and grooming sessions and drive team’s discussions on system architecture and component design.  
Support the team to ensure all committed stories for the sprint are completed per the sprint goal 

Support  

Work toward reducing total number of defects in the module/product to industry standards by catching and fixing issues early in development.  
Ensure critical and high priority CII’s are delivered per SLA. 

Code Review

Conduct peer reviews to improve code quality. 
Help junior developers follow development testing, exploratory testing, AI testing and/or test automation.

Lead

Help build high-performing teams, grow and mentor the technical skills within the team and create development opportunities for them.

You Are

A self-learner who is open to new technologies, processes, or techniques to improve your ability to deliver high-quality software. Someone who asks questions to clarify gaps in understanding. 

Your Experience Includes 

Bachelor’s or master’s degree in computer science, Engineering, or related technical or business field.
8+ years of professional software engineering/development experience
Extensive hands-on experience and expertise in object-oriented design methodology and application development using Java/J2EE, Design Patterns, Spring MVC, SQL, Web services.
Experience with elastic search and data streaming tools like Kafka.
Good understanding of web services and SOA related standards like REST/OAuth/JSON.
A competent understanding of code and script (Python, Bash)
Moderate experience with SQL and NoSQL databases
Agile development (Scrum, XP, or Pair Programming) experience
Ability to use a wide variety of open-source technologies and cloud services (Azure, Google Computer, or Amazon Web Services)
Recent development experience using Drupal, Ember, Angular 8+, Java 7+, or Python.
Familiarity with public cloud providers such as (Azure, Google Cloud, or AWS)

Extra Awesome
Familiarity with different databases (Relational and document) is a strong asset.
Familiarity with continuous integration and continuous deployment (CI/CD) tools, such as Jenkins.
Proficiency in Kubernetes, including cluster deployment, scaling, and management is highly desirable.

The Challenge 

We’re looking for a Principal Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Principal Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform.    

Your Mission 

• Development  

  • Support development of web and mobile interfaces for product module or new prototypes using the designing, development, and unit testing of applications deployed to MS Azure while assisting with cloud application architecture using Core Java, REST, and the Spring ecosystem , Springboot, Microservices. 

  • Achieve at least 80% code coverage or per the revised standards set by the team  
      

  Collaboration   

  • Work closely with UX, Product Managers and/or Product Owners, as well as other developers to contribute to planning and grooming sessions and drive team’s discussions on system architecture and component design   

  • Support the team to ensure all committed stories for the sprint are completed per the sprint goal  
      

  Support   

  • Work toward reducing total number of defects in the module/product to industry standards by catching and fixing issues early in development   

  • Ensure critical and high priority CII’s are delivered per SLA   
     

  Code Review 

  • Conduct peer reviews to improve code quality  

  • Help junior developers follow development testing, exploratory testing, AI testing and/or test automation  

   

  Lead 

  • Help build high-performing teams, grow and mentor the technical skills within the team and create development opportunities for them  

You Are

A self-learner who is open to new technologies, processes, or techniques to improve your ability to deliver high-quality software. Someone who asks questions to clarify gaps in understanding.  

Your Experience Includes  

• Bachelor's or Master’s degree in Computer Science, Engineering, or related technical or business field   

• 8+ years of professional software engineering/development experience 

• Experience with  backend (Core Java, Spring Boot, REST, Kafka, Docker, etc.) 

• Familiarity with public cloud providers such as (Azure, Google Cloud, or AWS) 

The Challenge 

We’re looking for a Principal Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Principal Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform.

Your Mission 

Development 

Support development of web and mobile interfaces for product module or new prototypes using HTML, CSS, JavaScript/Typescript and/or the designing, development, and unit testing of applications deployed to MS Azure while assisting with cloud application architecture using Drupal, Python, Core Java, REST, and the Spring ecosystem. 
Achieve at least 80% code coverage or per the revised standards set by the team

Collaboration  

Work closely with UX, Product Managers and/or Product Owners, as well as other developers to contribute to planning and grooming sessions and drive team’s discussions on system architecture and component design.  
Support the team to ensure all committed stories for the sprint are completed per the sprint goal 

Support  

Work toward reducing total number of defects in the module/product to industry standards by catching and fixing issues early in development.  
Ensure critical and high priority CII’s are delivered per SLA. 

Code Review

Conduct peer reviews to improve code quality. 
Help junior developers follow development testing, exploratory testing, AI testing and/or test automation.

Lead

Help build high-performing teams, grow and mentor the technical skills within the team and create development opportunities for them.

You Are

A self-learner who is open to new technologies, processes, or techniques to improve your ability to deliver high-quality software. Someone who asks questions to clarify gaps in understanding. 

Your Experience Includes 

Bachelor’s or master’s degree in computer science, Engineering, or related technical or business field.
8+ years of professional software engineering/development experience
Extensive hands-on experience and expertise in object-oriented design methodology and application development using Java/J2EE, Design Patterns, Spring MVC, SQL, Web services.
Experience with elastic search and data streaming tools like Kafka.
Good understanding of web services and SOA related standards like REST/OAuth/JSON.
A competent understanding of code and script (Python, Bash)
Moderate experience with SQL and NoSQL databases
Agile development (Scrum, XP, or Pair Programming) experience
Ability to use a wide variety of open-source technologies and cloud services (Azure, Google Computer, or Amazon Web Services)
Recent development experience using Drupal, Ember, Angular 8+, Java 7+, or Python.
Familiarity with public cloud providers such as (Azure, Google Cloud, or AWS)

Extra Awesome
Familiarity with different databases (Relational and document) is a strong asset.
Familiarity with continuous integration and continuous deployment (CI/CD) tools, such as Jenkins.
Proficiency in Kubernetes, including cluster deployment, scaling, and management is highly desirable.

The Challenge 

We’re looking for a Principal Software Engineer with a passion for solving problems to join our agile Product Engineering team at OneTrust. Principal Software Engineers are responsible for developing, contributing to decisions related to design and architecture of new frontend and/or backend features while supporting existing development efforts for our industry-leading platform.

Your Mission 

Development 

Support development of web and mobile interfaces for product module or new prototypes using HTML, CSS, JavaScript/Typescript and/or the designing, development, and unit testing of applications deployed to MS Azure while assisting with cloud application architecture using Drupal, Python, Core Java, REST, and the Spring ecosystem. 
Achieve at least 80% code coverage or per the revised standards set by the team

Collaboration  

Work closely with UX, Product Managers and/or Product Owners, as well as other developers to contribute to planning and grooming sessions and drive team’s discussions on system architecture and component design.  
Support the team to ensure all committed stories for the sprint are completed per the sprint goal 

Support  

Work toward reducing total number of defects in the module/product to industry standards by catching and fixing issues early in development.  
Ensure critical and high priority CII’s are delivered per SLA. 

Code Review

Conduct peer reviews to improve code quality. 
Help junior developers follow development testing, exploratory testing, AI testing and/or test automation.

Lead

Help build high-performing teams, grow and mentor the technical skills within the team and create development opportunities for them.

You Are

A self-learner who is open to new technologies, processes, or techniques to improve your ability to deliver high-quality software. Someone who asks questions to clarify gaps in understanding. 

Your Experience Includes 

Bachelor’s or master’s degree in computer science, Engineering, or related technical or business field.
8+ years of professional software engineering/development experience
Extensive hands-on experience and expertise in object-oriented design methodology and application development using Java/J2EE, Design Patterns, Spring MVC, SQL, Web services.
Experience with elastic search and data streaming tools like Kafka.
Good understanding of web services and SOA related standards like REST/OAuth/JSON.
A competent understanding of code and script (Python, Bash)
Moderate experience with SQL and NoSQL databases
Agile development (Scrum, XP, or Pair Programming) experience
Ability to use a wide variety of open-source technologies and cloud services (Azure, Google Computer, or Amazon Web Services)
Recent development experience using Drupal, Ember, Angular 8+, Java 7+, or Python.
Familiarity with public cloud providers such as (Azure, Google Cloud, or AWS)

Extra Awesome
Familiarity with different databases (Relational and document) is a strong asset.
Familiarity with continuous integration and continuous deployment (CI/CD) tools, such as Jenkins.
Proficiency in Kubernetes, including cluster deployment, scaling, and management is highly desirable.

About the role

We are looking for a Lead Frontend Engineer to own the frontend craft for the “candidate site” or the take-home assessment product. You will work on a React/Next.js and TypeScript codebase that is required to perform reliably under real-world conditions at a significant scale. Performance, accessibility, and reliability are treated as core product attributes rather than secondary concerns because the quality of this experience directly affects whether a developer can demonstrate their true ability.

Beyond the core product, this role sits at the centre of HackerRank's AI-era shift. You will contribute to building AI-powered assistants that help candidates inside the assessment experience, and work alongside a broader engineering push to embed AI agents across the internal SDLC  engineering, QA, review, and delivery. Paid access to leading AI development tools is standard, and applied AI work here is production-bound rather than experimental.

What you’ll do

• Lead the development of intuitive, scalable user experiences across the hiring journey in close partnership with product and design.
• Architect and build reusable frontend systems and component libraries that scale across HackerRank products.
• Set and uphold high standards for performance, accessibility, testing, and overall code quality.
• Contribute to building AI-powered assistants in the candidate experience and to internal AI agents that speed up the team's engineering workflows.
• Own and continuously improve key web performance metrics such as Core Web Vitals and responsiveness.
• Collaborate cross-functionally to influence product direction and elevate user experience.
• Mentor engineers and drive end-to-end ownership of features from ideation to production.

Who you are

• An experienced frontend engineer 6–8 years of experience building production-grade frontend applications, with strong expertise in React.
• Deep knowledge of JavaScript, HTML, and CSS, with a sharp eye for detail and accessibility.
• Proven ability to design scalable frontend architectures and reusable component systems.
• Strong understanding of modern frontend tooling, bundling, and performance optimization.
• Comfortable leading projects, mentoring engineers, and collaborating with cross-functional teams.
• Hands-on with AI-native development; ideally has already built or shipped AI-powered features and uses agentic tools as a core part of the workflow.

Even better if you have

• Experience with frontend security and protecting user trust.
• Experience shipping AI-powered product features or working with LLM APIs and agentic tooling.

You will thrive in this role if

• You lead with product thinking and bring deep empathy for real customer problems.
• Turn ambiguity into clarity through structured problem-solving and crisp, high-quality execution.
• AI tools are part of your workflow - helping you move faster, solve smarter, and raise the bar on craftsmanship.

Senior Software Engineer (Bengaluru) 

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.    

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic self.  

The team  

The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.  

Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor. 

The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud. 

This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.  

Role purpose  

The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.  

How you contribute  

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges. 

• Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance 

• Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities. 

• Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.  

• Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team. 

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.  

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress. 
    

Skills, competencies and qualifications  

Required:  

• 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot. 

• Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.   

• Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.  

• Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc. 

• Expertise in databases (SQL and NoSQL), and their optimization techniques. 

• Expertise in CI/CD, Containerization and Kubernetes. 

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.  

• Ability to deploy and monitor applications in production along with diagnosing any technical issues.  

• A portfolio of past projects showcasing full-stack development skills.  

• Ability to work independently and as part of a collaborative team.  

• Strong commitment to delivering high-quality code and solutions on time and within scope.  

Educational qualifications 

• Bachelor's degree in computer science, engineering, or related field  

Desirable:  

• Experience with PHP.  

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.  
   

Other requirements  

• This position requires the ability to be On Call.  

Key relationships  

There are no direct reports to this role.  

Key stakeholders include:  

• Service owners and their teams.  

• Technical leadership and senior management, including VPs.  

• Engineering teams.  

• Network and Telecom teams.  

• Customer service teams.  

• Compliance and infosec teams.  
   

Reporting Structure 

• This position reports to the Senior Engineering Manager  

The Role:

The e.fundamentals Digital Shelf Analytics platform gathers almost 4 million web pages per day from around 500 retailers worldwide. Gathering data on such a massive scale demands specialised tools for scheduling and reviewing thousands of individual tasks.

The Scheduling team is responsible for devising, building and supporting these tools. The team creates applications and services that enable our internal users to manage tasks safely and efficiently at scale. We’re looking for an experienced senior Software Engineer to lead the team as we develop a brand new iteration of our scheduling system to meet the demands of our rapidly growing customer-base.

What You'll Do:

• Lead a team of talented engineers, empowering them to deliver a flexible and highly-scalable scheduling system
• Take responsibility for the health and success of the team; maintain and foster a positive and collaborative culture
• Balance hands-on development alongside team leadership responsibilities
• Participate in critical technical and strategic discussions with stakeholders across the product engineering organisation. Help define and maintain a vision and roadmap for the team
• Be responsible for all aspects of the team’s delivery and development cycle; leading and championing agile processes, and driving continuous improvement
• Collaborate with senior engineers to define a target architecture for the system and identify a route towards its delivery
• Champion the work of the team; ensure its successes are celebrated
• Be an advocate for the individuals within the team. Guide them in their personal development, and help them to grow and maximise their opportunities within CommerceIQ
• Participate in engineering and architecture forums to help build a culture of excellence within the engineering organisation

What You'll Bring:

• Extensive experience of using JavaScript, React and Node to build rich applications and supporting back-end APIs
• A track record of building full-stack products at scale
• A background leading other engineers
• Significant experience working with Linux/Unix
• A strong understanding of web technologies: HTML, DOM, HTTP, and CSS
• A strong understanding of modern coding practices and standards
• Great interpersonal and communications skills
• A passion for delivering quality software

Nice to Haves: 

• Experience with TypeScript
• Experience of building services in the cloud, especially with Google Cloud Platform
• Experience of containerisation using Docker and Kubernetes
• Experience of building infrastructure as code, especially with Terraform
• Knowledge of web-scraping and its challenges
• Data analysis and SQL skills

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Application Developer – Commercial Application 

Job Description 
 

We are seeking a skilled Application Developer to join our Commercial Applications team, with a primary focus on supporting and enhancing DocuSign CLM (Contract Lifecycle Management). In this role, you will extend and optimize DocuSign CLM functionality, integrate it with other business platforms, and ensure it meets evolving enterprise needs. You will collaborate within a dynamic team environment and work independently to deliver high-impact solutions. 
 

Key Responsibilities 
 

• Administer, analyze, design, program, debug, test, and modify software enhancements to meet stakeholder requirements for platforms such as DocuSign CLM, GoTransverse, and ServicePath 

• Translate internal client requirements into robust application features and creative prototypes 

• Perform unit, integration, functional, and non-functional testing to ensure quality and reliability 

• Troubleshoot and debug applications, resolving issues efficiently 

• Evaluate existing applications to update and add new features, focusing on scalability and maintainability 

• Develop comprehensive technical documentation and handbooks to accurately represent application design and architecture 

• Maintain the security and integrity of application software, following enterprise security protocols 

• Collaborate with cross-functional teams and communicate effectively with stakeholders and leadership 

• Manage competing priorities and thrive in a fast-paced, evolving environment 

Qualifications 
 

Basic Requirements: 

• 3–6 years of professional experience in application and software development 

• 3–6 years of hands-on coding experience in languages such as Python, C#, JSON, Java, SQL, XML, HTML, CSS, etc. 

• Bachelor’s degree in computer science, Information Technology, or a related field 

• Experience working in a global team setting and for a US-based company 

• Excellent verbal and written communication skills 

• Ability to understand commercial business processes and customizations related to billing, including CPQ (ServicePath), Salesforce, Workday, and DocuSign CLM 

• Working knowledge of the Quote-to-Cash process and application development lifecycle 

• Experience with API integrations for enterprise systems; demonstrated ability to write Web Services (RESTful, SOAP) and fault-tolerant code 

• Experience in both waterfall and agile development frameworks 

• Strong problem-solving, critical thinking, and analytical skills 

Preferred Skills and Experience 

• 3–6 years hands-on experience supporting DocuSign CLM is a plus 

• Advanced working knowledge of DocuSign CLM+, DocuSign IAM, or DocuSign Navigator 

• Excellent time management and organizational skills 

• Experience with complex billing structures (e.g., consumption/usage-based billing models) 

• Keen attention to detail and strong interpersonal skills 

• Project management experience is a plus 

• Familiarity with generic AI platforms (e.g., Azure AI, Gemini) is a plus 

• Ability to adapt to new technologies and drive continuous improvement 

As a Senior Software Engineer specialising in SAP S/4HANA ABAP/FIORI/AI, you will be a key member of the SAP technical team responsible for designing, developing, and implementing SAP solutions to support business operations. Your primary focus will be on SAP AI developments, UI/UX development using SAP Fiori/UI5,  as well as backend ABAP development for custom solutions and enhancements. You will work closely with functional teams to translate business requirements into technical specifications and ensure seamless integration across SAP modules. Additionally, you will be responsible for maintaining best practices, optimizing performance, and driving innovation through new SAP technologies. You should also have knowledge of emerging AI technologies such as SAP Joule, Robotic Process Automation (RPA) with AI,  AI-powered chatbots and virtual assistants etc. Additionally, you should be familiar with other programming languages like Python or Java and be prepared to conduct Proof of Concepts (POCs) to explore innovative solutions.

What You'll do:

• Build and deliver solutions for integration of AI capabilities for ABAP to accelerate Custom Code Management.
• Design, develop, and implement SAP Fiori/UI5 applications and ABAP backend solutions to meet business requirements.
• Build AI solutions using SAP Joule, MicroApps, agentic AI development
• Collaborate with functional and technical teams to define, develop, and enhance SAP UX and backend solutions.
• Develop and optimize CDS Views, OData Services, and AMDP-based data models for performance efficiency.
• Customize and configure SAP Fiori Launchpad, design intuitive UI/UX interfaces, and ensure responsive applications.
• Develop and maintain SAP workflows, enhancements, and reports using ABAP and RAP.
• Conduct code reviews, performance tuning, and implement best practices in SAP development.
• Provide technical guidance, mentor junior developers, and participate in design workshops.
• Stay updated with SAP’s latest technologies, including SAP BTP, AI/ML integration, and automation tools.
• Troubleshoot and resolve production issues, ensuring smooth system performance and user experience.
• Conduct Proof of Concepts (POCs) to evaluate new technologies and solutions for business applications.
• Build automation scripts using different automation tools like Playwright.

What you bring:

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field.
• Minimum 10+ years of professional experience in SAP ABAP development, including at least 5+ years in SAP S/4HANA.
• Minimum 4+ years of experience in SAP Fiori/UI5 development for SAP S/4HANA.
• Minimum 2+ years of working experience as software developer in AI focused cloud application development.
• Good Experience in REST/oData API creation and consumption is beneficial
• Strong expertise in OData services, SAP Gateway, and SAP Business Application Studio.
• Experience in integration with SAP modules such as FI, BRIM, RAR
• Expertise in SAP BTP, cloud-based development, and integration capabilities.
• Familiarity with agent frameworks (ReAct) and CI/CD tools (JIRA, Git, Jenkins).
• Proficiency in Python and experience with AI frameworks.
• Proven track record in building, fine-tuning, and deploying Large Language Models, LangChain, LangGraph, and related GenAI technologies.
• Exposure to Solution Manager, Change Management (CHARM)/CALM, and Focused Build is a plus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work in an Agile environment and collaborate with global teams.
• Certification in SAP S/4HANA, SAP Fiori/UI5 development, or SAP BTP is an added advantage.

Mandatory Skills:

•   SAP ABAP Development:
•   Strong experience in ABAP development, including Object-Oriented ABAP (OOABAP), BADI, BAPI, ALV, IDOCs, and Enhancements.
•   Expertise in developing CDS Views, AMDP, and using RAP for Fiori applications.
•   SAP FIORI/UI5 Development:
•   Strong hands-on experience with SAP UI5, JavaScript, CSS, HTML5, and jQuery.
•   Experience in SAP Business Application Studio and Web IDE.
•   Proficiency in Fiori Design patterns, UX principles, and Theme Designer.
•   Expertise in Fiori Launchpad configuration and customization.
•   SAP Gateway and OData Services:
•   Strong knowledge of SAP OData framework and troubleshooting SAP custom/standard OData services.
•   Experience in CDS-based OData services and annotations.
•   Deep understanding of MVC architecture.
•   Integration and Performance Optimization:
•   Experience with RESTful APIs, SOAP, and SAP integration technologies.
•   Strong expertise in SAP BTP, Joule, CAP, and Mobile Development Kit (MDK).
•   Experience in performance tuning of UI5 applications and backend queries.
•   Additional Skills:
•   Knowledge of Python, Java, and AI technologies(Joule, MicroApps, Agentic AI) for SAP-related innovations.
•   Expertise in SAP BTP for cloud-based solutions, integration, and extensibility.
•   Experience in conducting Proof of Concepts (POCs) to explore and validate new technological solutions.

#LI-VG1

#LI-Hybrid

What you'll do

• Meeting with business stakeholders and translating functional requirements into technical requirements.
• Ensuring the quality, consistency and efficiency of all Salesforce activities including: general administration, data validity, reporting, support, maintenance, and improvement of the Salesforce platform.
• Re-engineer existing processes or build new processes to support the growth of the company.
• Implement/integrate/help manage third party applications as necessary.
• Design and develop technical solutions in Salesforce, extensive experience with customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, SOQL, and declarative platform tools (Process Builder, Lightning flows, Lightning App Builder, etc.)
• Maintain Salesforce Data Integrity.
• Design and build high-performance, reusable and reliable apex code with best practices.
• Web Services development with the Salesforce API (REST/SOAP/Meta Data, etc.) 
• Prepare technical specifications, detailed design documents, and developing test cases.
• Partner closely with the QA team during the build, test and UAT cycle to ensure build quality.
• Follow SDLC processes and tools, Iterative Design & Prototyping (Agile)

What you'll bring

• 5+ years of Salesforce development experience with Salesforce administration, Apex, Visualforce, triggers, batch Apex, Salesforce APIs, configuring Salesforce using workflows, validation rules  and lightning flows.
• Must have Salesforce administration skills like creating objects, fields, page layouts, lightning layouts, workflows, lightning flows, Email templates, data loader.
• Experience with Salesforce development using Lightning Framework, Apex.
• Experience with AURA and Lightning Web Component development.
• Experience with web technologies including HTML, XML, CSS and JavaScript.
• Experience writing SOQL and SOSL queries.
• Experience with Salesforce CPQ, a plus.
• Experience implementing Salesforce with other applications using SOAP, REST, BULK APIs.
• Good understanding of Salesforce CRM governor limits with an ability to optimize code to respect those limits.
• Experience in working with CD/CI DevOps tools.
• Working knowledge in SDLC process (Waterfall and Agile) , Agile Scrum Methodology experience (Preferred).
• Experience and desire to work in a multi-region global delivery environment
• Strong problem solving and troubleshooting skills.

Certifications

• Salesforce Certified Administrator (Required).
• Salesforce Platform Developer I (Required).
• Salesforce Platform App Builder (Required).
• Salesforce Platform Developer II (Preferred).
• Salesforce Certified Advanced Administrator (Preferred).

#LI-VG1
#LI-Hybrid

Job Title: AI Full stack developer

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description:

Role Overview

We are seeking a passionate and experienced Lead Designer to own and evolve our Design System. This is a critical role that will shape the future of our products’ user experiences by creating a unified and scalable design language. You will be responsible for leading the design and maintenance of our design system, ensuring it empowers our product and engineering teams to build high-quality, consistent, and user-friendly experiences. We’re specifically looking to expand our library into AI components, motion interaction, and charting.

Key Responsibilities

• Design System Growth: Plan, scale, and monitor the design system, ensuring all components and guidelines are up-to-date and meet the needs of our product teams. This includes gathering requirements for component needs, writing up component specs, and accounting for as many use cases as possible
• Technical Expertise: You will manage our design system from the design side, with a focus on the technical aspects. You will collaborate closely with our design system engineers to ensure consistency and rapid adoption of the design system
• Compelling Design: Develop and produce visually compelling, user-focused design components that align with our business objectives. You will collaborate with our design system team to create inspiring brand-led digital communications
• Team Leadership & Mentorship: Lead, mentor, and inspire a team of designers to foster a culture of creativity, collaboration, and growth. You will review and guide the work of junior designers to ensure high creative standards
• Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders while actively participating in concept development and design iteration
• User Advocacy: Champion a user-centered design approach, ensuring that all design decisions are grounded in user research and best practices
• Innovation: Stay at the forefront of design trends, tools, and industry standards, and bring innovative ideas to the team. You'll have the opportunity to experiment with new technologies and creative workflows

Qualifications & Skills

• Experience: 8+ years of experience in product design, with a focus on design systems and design tokens
• An available online portfolio

Technical Skills

• At least 5 years of Figma experience, especially with Figma component libraries, variants, merging, branching, prototyping, and publishing
• At least 3 years of experience using Tokens Studio
• Experience with designing enterprise-grade design systems with whitelabelling and theming
• Understanding basic React, HTML, and CSS
• An understanding of web standards, accessibility (WCAG 2.2), and APCA

Leadership & Communication

• Proven ability to lead and mentor a team of designers
• Excellent communication and presentation skills, with the ability to articulate design decisions and build consensus
• Have a focused mindset for system scalability

Creative & Strategic Thinker

• A strong portfolio demonstrating your ability to create innovative and effective design solutions

Refiner & Detail-Oriented

• You should be a creative problem-solver with a keen eye for detail. You should have a desire to reduce and simplify unnecessary complexity, while growing and scaling the system when required, all while designing reusable and scalable components

Preferred Skills

• Experience with Figma MCP
• Experience with Style Dictionary, Colbalt, or the similar
• Experience with Storybook, Zeroheight, or Ladle
• Experience with motion design and interaction design/illustrations using Rive, Lottie, or similar
• Experience creating Figma plugins

What We Offer

• A collaborative and creative work environment
• Opportunities for professional growth and development
• The chance to make a significant impact on our product and brand

About the Role

In this role, you will be building a world class UI-based large-scale cluster management portal. This portal will act as one stop for all operations and maintenance of cerebras clusters – such as cluster bringup deployment (day0/1/2), job management, health management to name a few. Cerebras AI clusters may have 1000’s of

Wafer-scale accelerator systems, several 1000’s of high-end servers, and several 1000’s of networking ports including switches.

Responsibilities

• Be the primary engineering face and owner of UI and integrating to the backend through standard best practices.
• Heavily partner with product management and end users of this tool to build a world class tool.
• Provide strong technical leadership for this tool development.
• Actively work with variety of engineering teams that needs interaction in backend.
• Build UI experience that is cohesive and seamless across all operations and maintenance activities.
• Ability to build and mentor a small team of engineers for this tool.

Skills & Qualifications

• 6+ years of demonstrated technical excellence in UI development and backend integration.
• 5+ years of professional software engineering experience with modern front-end frameworks such as React, Angular, or Vue.
• 5+ years of technical engineering experience with coding in languages including, but not limited to, C++, TypeScript, JavaScript, or Python.
• 2+ years of back-end development experience using technologies like Node.js, Python or Go with a proven track record of designing scalable APIs and microservices.
• Expertise in HTML, CSS, JavaScript/TypeScript, and responsive design principles to deliver polished, accessible, and high-performance user interfaces.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Experience in CI/CD pipelines for deploying and maintaining production-grade applications.
• Proven track record of delivering product, launching and deploying solutions in production.
• Excellent communication, articulation, collaboration and stakeholder management.
• Tough decision-making skills with data and trade-off analysis.
• Outstanding sense for product and user journeys, out-of-box thinker.
• Outstanding road map and schedule execution skills under tight timeline and budgets.

Front End Engineer

As a Front-End Engineer, you will lead the development of highly performant, modular, and elegant user interfaces that harness the full potential of AI agents and large language models. You will serve as the principal technical voice on the front-end and collaborate deeply with our AI, design, and product teams to craft delightful, intelligent interfaces.

What You'll Do

• Lead Front-End Architecture: Define and evolve the front-end architecture and design patterns across our products to ensure scalability, performance, and reusability.
• Ship Core Experiences: Own and deliver complex features that directly power AI-native workflows such as conversational UIs, intelligent assistants, dashboards, and multi-modal interactions.
• Collaborate Across Disciplines: Partner with AI engineers, backend teams, and product/design leads to translate ambiguous product ideas into scalable, interactive, and delightful interfaces.
• Create Component Systems: Develop and maintain component libraries and design systems that scale across multiple verticals and products.
• Drive Engineering Excellence: Establish and uphold high standards for code quality, testing, documentation, and frontend performance.
• Mentor and Influence: Act as a mentor for junior and senior engineers, while influencing technical direction and strategy across the org.

Qualifications

• 8+ years of experience building production-grade front-end applications at scale.
• Deep expertise in React, TypeScript, CSS-in-JS, and modern UI patterns.
• Strong foundation in design systems, performance optimization, and accessibility (WCAG 2.1) best practices.
• Experience working closely with AI/ML systems, LLMs, or agent-based architectures is a strong plus.
• Proven track record of setting technical direction and scaling front-end systems across teams and products.
• Exceptional collaboration and communication skills, with a strong product and user sensibility.
• Bonus: Experience with data visualization libraries (e.g., D3, Recharts), command-palette interfaces, or experimentation frameworks.

Front End Engineer

As a Front-End Engineer, you will lead the development of highly performant, modular, and elegant user interfaces that harness the full potential of AI agents and large language models. You will serve as the principal technical voice on the front-end and collaborate deeply with our AI, design, and product teams to craft delightful, intelligent interfaces.

What You'll Do

• Lead Front-End Architecture: Define and evolve the front-end architecture and design patterns across our products to ensure scalability, performance, and reusability.
• Ship Core Experiences: Own and deliver complex features that directly power AI-native workflows such as conversational UIs, intelligent assistants, dashboards, and multi-modal interactions.
• Collaborate Across Disciplines: Partner with AI engineers, backend teams, and product/design leads to translate ambiguous product ideas into scalable, interactive, and delightful interfaces.
• Create Component Systems: Develop and maintain component libraries and design systems that scale across multiple verticals and products.
• Drive Engineering Excellence: Establish and uphold high standards for code quality, testing, documentation, and frontend performance.
• Mentor and Influence: Act as a mentor for junior and senior engineers, while influencing technical direction and strategy across the org.

Qualifications

• 2+ years of experience building production-grade front-end applications at scale.
• Deep expertise in React, TypeScript, CSS-in-JS, and modern UI patterns.
• Strong foundation in design systems, performance optimization, and accessibility (WCAG 2.1) best practices.
• Experience working closely with AI/ML systems, LLMs, or agent-based architectures is a strong plus.
• Proven track record of setting technical direction and scaling front-end systems across teams and products.
• Exceptional collaboration and communication skills, with a strong product and user sensibility.
• Bonus: Experience with data visualization libraries (e.g., D3, Recharts), command-palette interfaces, or experimentation frameworks.

The Team  
 

CRM & SDK team is focusing on integrating Five9 dialer into multiple CRM systems and works with variety of backend and frontend technologies  
 
 
The Role Purpose 

• Be part of an agile team to develop a scalable, highly available global voice platform 

• Collaborate with Product Managers, Architects, Engineering leaders and Test Engineers Understand performance and scalability principles and apply them when developing software 

• Troubleshoot and support current platform in production (we embrace DevOps) Designs, develops, troubleshoots, debugs, and implements software code using JavaScript, Java, Spring, and related technologies 

• Write unit and functional tests, be able to document and communicate clearly 
   

Skills, Competencies and Qualifications Required 

• 5+ years of industry experience in backend development (Java) 

• 5+ years of industry experience in frontend development (JavaScript, TypeScript, React) 

• Deep knowledge and experience with frameworks such as Spring 

• Hands on Experience in designing and implementing scalable, high performing Microservices providing REST APIs 

• Strong expertise in web development technologies, including HTML, CSS, and modern front-end frameworks. 

• Experience working with cloud platforms such as GCP or AWS. 

• Expertise server-side technologies and databases (SQL or NoSQL). 

• Experience working on complex problems spanning multiple products and systems 

• Experience working within an Agile/Scrum team Positive, self-motivated and enthusiastic attitude with a strong sense of ownership 

• Strong communication skills, both verbal and written 
   

Desirable 

• Hands-on experience with Kubernetes for container orchestration. 

• Knowledge of real-time communications (SIP, RTP, etc.) is a plus. 

• Experience with Backbone, Handlebars. 

• Experience with automated testing frameworks (Nightwatch) 

Other Requirements 

This position requires the ability to be On Call. 

Key Relationships 

• There are no direct reports to this role. Key stakeholders include: 

• Service owners and their teams 

• Technical leadership and senior management, including VPs 

• Engineering teams 

• Network and Telecom teams 

• Customer service teams 

• Compliance and infosec teams 

• This is not a customer-facing role. 

The Team

The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.

We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.

Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.

Role Purpose

The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.

How You Contribute

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.

• Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.

• Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.

• Follows and contributes to processes, documentation, specifications, and APIs.

Skills, Competencies and Qualifications

Required

• Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.

• Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.

• Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.

• A portfolio of past projects showcasing full-stack design and development skills.

• Ability to work independently and as part of a collaborative team.

• Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.

• Ability to mentor other developers directly and via code reviews.

• Bachelor’s degree (or equivalent) in relevant discipline.

Desirable

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.

• Experience with Google Cloud Platform, Kubernetes, and CI/CD.

Other Requirements

• This position requires the ability to be On Call.

Key Relationships

There are no direct reports to this role. Key stakeholders include:

• Service owners and their teams

• Technical leadership and senior management, including VPs

• Engineering teams

• Network and Telecom teams

• Customer service teams

• Compliance and infosec teams

This is not a customer-facing role.

Senior Software Engineer in AI - Java Spring, backend

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. The cloud contact center market has become the hot space for innovation in real-time communications and is the tip of the spear for the application of Artificial Intelligence. Five9 has led the charge with its Genius AI platform. Five9 offers a high-energy environment with lots of room for personal and professional growth. Our innovative AI team is seeking a talented and experienced Senior Full Stack Software Engineer. In this role, you will be part of the team that builds software that brings AI technologies to users. Prior AI experience is not required - you will have the opportunity to integrate with AI technologies from vendors like Azure, OpenAI, Google, Databricks, IBM, and Amazon, and thus receive on-the-job experience for some of the hottest skills on the market. An ideal candidate for us is an experienced engineer who is passionate about building high performance web platforms and applications, a brilliant problem solver and a creative self-starter.

Key Responsibilities:

• Be part of an agile team developing a scalable, highly available application platform using modern PaaS platforms such as GCP.
• Utilizing Java Spring Framework, Spring Boot and reactive programming pattern for creation of highly scalable, robust microservices.
• Participate and contribute to requirements analysis and feature grooming.
• Understand how to leverage PaaS components, such as message buses, cloud functions (lambdas), and noSQL databases when developing software in order to achieve scalability, reliability, and operability.
• End-to-end feature development from UI implementation all the way through the middleware and backend platform.
• Document and communicate clearly architecture and implementation solutions.
• Have ownership of your code in production, including on-call, troubleshooting.

Key Skills:

• 5+ years software development experience.
• Highly proficient in Java – Spring Framework, Spring Boot, reactive programming (desirably, but not required to have experience with rxjava or similar) and JavaScript.
• Experience with PaaS hosted relational and no-SQL databases (mySQL, BigQuery, DataStore, etc)
• Familiarity with vibe coding using different AI tools like Claud Code,
• Experience in developing automated test cases with modern tools such as Junit.
• Experience in operational code ownership – on-call, troubleshooting, uptime.
• Experience in applying design patterns and separating concerns in a distributed system.
• Experience with Web Technologies (HTML, CSS, DOM, JavaScript) and web standards (HTML5)
• Familiarity with client-side JavaScript Toolkits such as React is a plus but not required.
• Must have experience working within an Agile/Scrum team.
• Positive, self-motivated and enthusiastic attitude with a strong sense of ownership.
• Strong proactive communication skills, both verbal and written.
• Design and manage data pipelines to process AI-generated insights, ensuring reliable data flow, quality, and actionable outputs for decision-making.
• AI skills in speech recognition and natural language processing are a plus but not required.
• Experience in contact center software is a plus but not required.

Job Title : Staff Software Engineer (Frontend)

Location : Bengaluru, IN

About the Role : 

As a Staff Frontend Engineer, you will be a technical leader and architect for 6sense products. You will bridge the gap between complex data-driven requirements and high-performance user interfaces. This role is for a visionary engineer who can build sophisticated frontend abstractions, define best-class engineering standards, and work as a peer to Product Design to deliver world-class AI-driven experiences. 

What will you own :

• Product Collaboration: Work closely with Product Designers to translate high-fidelity designs into fluid, responsive, and accessible 6sense products. 
• Systemic Abstractions: Design and build efficient, reusable frontend abstractions and systems that empower the entire engineering team to build faster and more consistently. 
• Performance & Optimization: Proactively identify and resolve performance bottlenecks (e.g., rendering lag, bundle size, data-fetching efficiency) to ensure a premium user experience. 
• Performance Engineering: Define and monitor Core Web Vitals. Solve complex performance bottlenecks related to bundle size, rendering patterns (SSR/ISR), and browser memory management. 
• Technical Governance: Lead design and code reviews with a focus on long-term maintainability. Identify, document, and communicate frontend best practices across the organization. 
• Cross-Pollination: Actively interact with other team members to incorporate their innovations into the front-end ecosystem and vice versa, fostering a culture of continuous improvement. 
• Quality Leadership: Oversee the testing strategy, ensuring robust coverage across unit, integration, and E2E layers. 
• Mentorship & Influence: Conduct high-level code reviews, write RFCs, and mentor Senior/Lead engineers. Influence the broader engineering organization’s roadmap. 
• Modern Standards: Stay at the forefront of the ecosystem (e.g., React Server Components, AI-augmented development) and strategically decide when to adopt new technologies. 
• Leverage generative AI and AI coding tools to accelerate developer productivity, engineering workflows, and automation of repetitive tasks

Our Frontend Stack: 

• Framework & Language: React + TypeScript 
• Testing: Playwright (E2E) + Jest (Unit/Integration) 
• Styling: CSS / SCSS / CSS Modules 
• Component Documentation: Storybook 

What we're looking for : 

• Staff-Level Expertise: Extensive experience (10+ years) in frontend engineering, with a mastery of React and TypeScript. 
• Architectural Thinking: Proven ability to build "internal products" (libraries, hooks, components) used by other developers. 
• Testing Mastery: Deep experience with Playwright for resilient E2E flows and Jest for comprehensive unit testing. 
• Styling & Design Systems: Expert knowledge of CSS/SCSS and CSS Modules. Experience using Storybook to maintain and scale a living design system. 
• Analytical Mindset: Ability to profile browser performance and optimize complex React component trees. 
• Communication: Exceptional ability to articulate technical trade-offs to both engineers and designers. 
• Understanding of AI-native software development practices, including automated code generation, AI-driven testing, and human-in-the-loop review systems
• Proven ability to adopt and drive modern engineering paradigms, particularly integrating AI into development workflows to improve productivity, quality, and delivery speed