Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

The Director of Revenue Operations – Pipeline & Partnerships is a critical leadership role within ZoomInfo's Revenue Operations organization. This Director will own the operational strategy and the team driving execution behind ZoomInfo's pipeline generation engine, sitting at the intersection of SDR operations, pipeline creation, and partnerships. This role will work closely with SDR leadership, Go-to-Market Engineering, Revenue Enablement, Demand Generation, Partnerships, and Solutions Consulting, while reporting to the VP of Revenue Operations, to ensure operations are scalable, data-driven, and force-multipliers.

What You’ll Do:

Pipeline Operations

• Own the demand generation and pipeline operations — driving pipeline coverage targets across New Business and Revenue & Growth, attribution accuracy, and GTM play execution across Marketing, PLG, and SDR routing
• Design and manage lead and demo routing logic across all pipeline sources, ensuring the right leads reach the right reps at the right time with speed and precision
• Own the operational infrastructure supporting ZoomInfo's Product-Led Growth (PLG) go-to-market motion — including PQL identification, scoring, routing optimization, and handoff workflows between product, marketing, and sales
• Drive attribution accuracy across all pipeline sources, ensuring clean, reliable data that reflects true pipeline contribution by channel and motion
• Partner with Go-to-Market Engineering, Demand Generation and Marketing Ops to align on pipeline coverage targets and ensure GTM plays are operationally executable and measurable
• Identify gaps and inefficiencies across the pipeline creation process and lead cross-functional initiatives to resolve them — deploying automated workflows and intelligent tooling where applicable
• Evaluate, implement, and optimize tools across the pipeline tech stack, including ZoomInfo, 1Mind, Outreach, and other systems ensuring they are configured to maximize pipeline output and data integrity

SDR Operations

• Own the SDR operations — driving inbound and outbound performance, sequencing strategy, speed-to-lead, SLA adherence, rep productivity, agent productivity, and top-of-funnel conversion from first touch to qualified pipeline
• Build and optimize lead prioritization frameworks that leverage intent data, engagement signals, and AI-powered scoring to ensure SDRs and agents are focused on the highest-converting opportunities
• Design and continuously improve outbound and inbound pipeline workflows and follow-up sequences — leveraging automation to reduce manual overhead and improve conversion rates
• Build and maintain dashboards and intelligence that provide real-time visibility into SDR productivity, unit economics, capacity and pipeline coverage and health, and conversion rates; use AI-assisted analysis to surface trends and anomalies proactively
• Partner with SDR leadership to enforce SLA adherence and ensure consistent execution of sequencing strategy across the team

Partnerships & Solution Consulting Operations

• Own the operations for all partner-led revenue motions — including co-sell execution, deal registration, partner pipeline visibility, solution consulting support, and DaaS program performance
• Build and scale operational infrastructure across Channel, Co-Sell, Solution Consulting, and DaaS — with automated processes built into from the ground up
• Define and maintain KPIs for partner-sourced and partner-influenced pipeline, ensuring accurate tracking and reporting with minimal manual intervention
• Collaborate with the Partnership team to develop scalable, automation-first processes that support partner recruitment, activation, and performance management
• Ensure CRM and partner systems are configured to accurately capture and report on partner activity and contribution, with intelligent routing and attribution logic in place

Strategy & Cross-Functional Leadership

• Serve as a strategic thought partner to SDR, Go-to-Market Engineering, Demand Gen, and Partnerships leadership — translating business goals into operational plans built to scale through process and technology
• Lead a team of RevOps managers across pipeline, SDR, and partnerships functions, fostering a culture of experimentation, automation, and continuous improvement
• Drive alignment across teams to drive pipeline definitions, forecasting inputs, and goal-setting
• Champion data integrity and process standardization across all pipeline-related systems and workflows
• Proactively evaluate emerging AI and automation capabilities — including LLM-based tools such as Claude and Claude Code — and bring a clear point of view on where they can meaningfully improve pipeline operations
• Core systems and tools you may be working with: Salesforce, ZoomInfo, 1Mind, Outreach, PartnerStack, Clari, Claude/Claude Code, and other AI and automation platforms

What You Bring:

• 9+ years of experience in Revenue Operations, Partnership Operations, Marketing Operations, or a related field, with at least 5 years in a leadership role
• Proven experience supporting SDR organizations at scale — including sequencing strategy, speed-to-lead, SLA enforcement, and top-of-funnel conversion optimization
• Deep understanding of pipeline operating models, including lead routing design, attribution, PLG motions, and GTM execution
• Experience building or scaling partnerships/channel operations, including co-sell execution, deal registration, partner pipeline visibility, and solution consulting program support
• Deep, hands-on expertise with ZoomInfo,1Mind, Outreach, and PartnerStack — with a strong understanding of how these tools connect across the pipeline and partner motion
• A natural inclination toward automation and AI — you default to building scalable, intelligent solutions rather than manual processes, and have hands-on experience with tools like Claude, Claude Code, ChatGPT, or similar LLM platforms
• Demonstrated ability to design and deploy automated workflows that drive pipeline efficiency and scale, whether through AI agents, no-code/low-code tools, or custom-built solutions
• Deep expertise in Salesforce CRM, including data model, reporting, and workflow configuration
• Strong analytical skills with the ability to translate complex data into clear, actionable insights for senior stakeholders
• Must be self-motivated, have strong self-management skills, and demonstrate leadership qualities
• Proven ability to work cross-functionally across Sales, Marketing, Finance, and Operations
• Experience working in a high-growth B2B SaaS environment preferred

#LI-AP3

#LI-Hybrid

ZoomInfo is seeking a Principal Product Manager, Company Data to lead our company data strategy and execution, focusing on delivering our next generation company/account data creation pipeline. In this role, you'll own end-to-end product strategy for company data that serves millions of users and drives billions in revenue, working at the intersection of data science, large-scale data processing, and customer-facing experiences.

The Principal PM, Company Data will define multi-year vision while delivering measurable improvements month-over-month. This role is critical to maintaining ZoomInfo's competitive advantage in company intelligence by continuously raising the bar on data quality, coverage, and customer value.

What You'll Do (Essential Functions)

• Own end-to-end product strategy for company data, defining vision, roadmap, and success metrics aligned with company objectives
• Identify and prioritize high-impact opportunities that improve company data quality, expand coverage, or unlock new customer use cases
• Drive new data source integration for company attributes, including evaluation, negotiation, and productization of 3rd party partnerships
• Build scalable frameworks for company data enhancement, quality monitoring, and continuous improvement including resolution of critical data quality issues
• Define and track metrics that measure company data coverage, accuracy, freshness, and customer adoption
• Partner with engineering and data science to solve complex technical problems in company matching, hierarchies, entity resolution, and data pipelines
• Lead product discovery initiatives using customer interviews and data analysis to uncover true customer pain points beyond surface-level feedback
• Create comprehensive documentation, enablement materials, and objection handling frameworks that enable internal and customer-facing teams to understand and communicate company data value
• Lead go-to-market initiatives, partnering with product marketing and sales to position, message, and monetize company data improvements

What You Bring

Required Qualifications

• 8+ years of product management experience with at least 4+ years focused on data products, data platforms, or data-intensive B2B SaaS
• Proven track record of shipping impactful data products that improve quality, expand coverage, or unlock new use cases
• Deep technical understanding of data pipelines, data quality frameworks, entity resolution, data modeling, and/or machine learning applications
• Strong understanding of company data, firmographics, hierarchies, and business intelligence domains
• Cross-functional leadership with proven ability to influence engineering, data science, operations, and GTM teams without formal authority
• Strong analytical skills with ability to independently define metrics, analyze data, and make data-driven decisions
• Excellent communication skills with ability to explain complex technical concepts to diverse audiences and develop comprehensive documentation
• B2B SaaS experience, preferably in enterprise data products, APIs, or data-as-a-service offerings

Preferred Qualifications

• Background in data science, engineering, or analytics prior to product management
• Experience in high-scale data processing environments (billions of records, complex entity resolution)
• Familiarity with DaaS platforms, data marketplaces, customer enablement, or technical documentation
• Knowledge of data privacy regulations (GDPR, CCPA) and their product implications
  
  

#LI-VC1
#LI-Hybrid

At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take-charge, take-initiative, get-stuff-done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenues.

As the Head of People Analytics & Innovation, you will build and lead ZoomInfo's people analytics function from the ground up. Reporting to the SVP of Organizational Effectiveness, you will own the end-to-end analytics strategy for HR — designing and shipping AI-powered tools, predictive and prescriptive models, dashboards, and research that drive executive decision-making on talent, workforce planning, and employee experience. This is a hands-on, player-coach role: you will set the vision for what we build, write the code to build it, and hire and develop a small, high-impact team (2 ICs) to scale the function. The ideal candidate combines deep technical fluency (Python, statistics, SQL, AI/ML) with the strategic judgment to translate people data into business outcomes and the builder mentality to stand up new capabilities from scratch.

What you'll do:

• Build and lead ZoomInfo's People Analytics & Innovation function, including hiring, developing, and managing two individual contributors
• Define and execute the people analytics strategy and roadmap, translating HR and business priorities into a pipeline of high-impact analytics projects and AI-powered tools
• Design and build custom AI tools, automation, and applications (using Python, MCPs, LLMs, and related technologies) that fundamentally improve how HR operates and makes decisions
• Develop predictive and prescriptive models across workforce planning, attrition/retention, engagement, talent mobility, and employee experience
• Create and maintain executive-ready dashboards, reports, and data visualizations that surface actionable insights for senior leadership
• Own the design, deployment, and analysis of enterprise-wide qualitative instruments (e.g., employee surveys, pulse checks) and synthesize findings into strategic recommendations
• Partner with HR leadership and cross-functional stakeholders to identify high-value analytical questions, scope projects, and deliver data-driven recommendations
• Transform complex analytical findings into clear, compelling narratives and presentations for executive audiences, including the ELT
• Establish scalable data infrastructure, governance frameworks, and measurement processes that enable a self-service analytics culture over time
• Stay current on emerging trends in people analytics, AI/ML, and HR technology — and proactively identify opportunities to apply them at ZoomInfo
• Collaborate with global Compliance, Privacy, Legal, and Risk teams to ensure people analytics initiatives adhere to regulatory requirements, data privacy standards, and internal governance policies
• Partner with enterprise Data Engineering and Infrastructure teams to architect, test, and deploy analytics solutions and AI tools into production environments
• Foster a team culture of experimentation, intellectual curiosity, and bias toward action

What you'll bring:

• 8+ years of progressive experience in people analytics, workforce analytics, HR data science, or a related quantitative field
• 3+ years of experience managing or leading an analytics team, including hiring, coaching, and developing talent
• Demonstrated experience building AI/ML tools, applications, or automation from scratch in a professional setting (not just model training — full product delivery)
• Strong hands-on proficiency in Python and SQL; experience with data manipulation, statistical modeling, and building production-grade scripts and applications
• Experience working with modern AI/ML tools and frameworks (e.g., LLMs, GenAI APIs, MCP architecture, NLP)
• Proven ability to design and execute enterprise survey programs and translate qualitative data into quantitative insights
• Exceptional data storytelling skills — ability to synthesize complex analysis into clear, executive-ready communications
• Experience working with HRIS platforms (e.g., Workday) and analytics/BI tools (e.g., Snowflake, Tableau, Looker, or similar)
• Demonstrated track record of operating as a player-coach: setting strategy while personally delivering technical work
• Bachelor's degree in a quantitative field (e.g., Data Science, Statistics, I/O Psychology, Economics, Computer Science, or related)

Preferred:

• Master's or Doctoral degree in a quantitative, business, or social science field (e.g., I/O Psychology, Data Science, Statistics, Organizational Behavior, Economics, Computer Science)
• Experience building a people analytics function or team from scratch
• Familiarity with MCP (Model Context Protocol) architecture and building AI agent workflows
• Experience with Workday RAAS reporting and Snowflake data environments
• Background in building self-service analytics platforms or democratizing data access within an organization
• Experience at a high-growth technology company or a company that has undergone significant organizational transformation

Compensation

The US base salary range for this position is $134,400 - $249,600 + bonus + equity + benefits.

Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-JH1 #LI-Remote

The Opportunity:

ZoomInfo built the industry's most sophisticated GTM data acquisition infrastructure. Now we're applying that same rigor to context engineering—the emerging discipline that determines whether AI systems deliver transformative value or incremental improvement.

This role architects the context layer powering our AI intelligence across Copilot, GTM Studio, and MarketingOS. You'll transform how ZoomInfo's agentic workflows access, compress, and deliver precisely the right information at exactly the right moment. The impact is organization-wide: every AI interaction, every intelligent recommendation, every autonomous agent action depends on the context infrastructure you’ll build.

We've transitioned to AI-first product thinking company-wide. The context pipelines exist but remain nascent—creating a rare opportunity to define architectural patterns and platform standards that compound value across multiple product teams in the years to come.

What You'll Do:

Architect Context Acquisition Pipelines Design and optimize how ZoomInfo retrieves, transforms, and delivers context from our semantic data layer, memory systems, and data producers. You'll balance retrieval quality against latency and cost constraints, implementing hybrid search strategies, intelligent caching, and context compression techniques that maintain information density while respecting token budgets.

Own the Context Layer Platform Build infrastructure serving multiple product teams—Copilot, GTM Studio, MarketingOS—as internal customers. Establish API contracts, developer experience standards, and integration patterns that accelerate feature velocity. Maintain the delicate balance between providing flexible building blocks and opinionated solutions that encode best practices.

Drive Quality Through Measurement Implement evaluation frameworks using RAGAS metrics and custom benchmarks. Monitor retrieval precision, context relevance, hallucination rates, and system performance in production. Translate quality signals into architectural improvements, working closely with ML engineers to iterate on embedding models, reranking strategies, and retrieval algorithms.

Navigate Emerging Research Context engineering evolves weekly. You'll continuously evaluate innovations—GraphRAG for multi-hop reasoning, test-time compute scaling, multimodal retrieval, compression techniques—determining which advances warrant production investment versus which remain academic curiosities. Bring external best practices to ZoomInfo while contributing learnings back to the broader community.

Orchestrate Cross-Functional Execution Translate between three distinct worlds: ML engineers optimizing retrieval algorithms, platform engineers building scalable infrastructure, and product teams shipping customer features. Establish communication cadences, prioritization frameworks, and decision-making processes that balance urgent requests against strategic platform development.

What You’ll Bring:

• 6-8 years of product management experience with 2+ years in ML/AI infrastructure
• Direct experience with production RAG systems, vector databases, or semantic search, context management
• Experience with graph databases (e.g. Neo4j) 
• Track record building platform products serving multiple internal or external customers
• Familiarity with context compression, embedding models, and retrieval evaluation frameworks
• History of defining product vision in nascent technical domains where best practices are still emerging

Who You Are:

Technical Foundation Expert-level understanding of RAG system architecture—you can discuss embedding dimensionality trade-offs, vector database indexing strategies, and reranking approaches with depth. You've built or significantly contributed to production retrieval systems, not just managed them at arm's length. Python and SQL proficiency enables you to review code, analyze retrieval issues, and prototype solutions for concept validation.

Platform Product Mindset Experience building infrastructure products where internal engineering teams are your customers. You measure success through downstream product velocity improvements and developer satisfaction scores, not just uptime metrics. You understand platform economics—how each additional team using your infrastructure increases its value through shared learnings and amortized costs.

Intellectual Velocity You read recent research papers from arXiv, ACL, NeurIPS. You prototype emerging techniques to understand their practical constraints. You maintain strong opinions weakly held, updating your architectural assumptions as evidence accumulates. The discipline moves too fast for static expertise—continuous learning is non-negotiable.

Strategic Communication You translate between technical depth and business impact fluently. You can explain to executives why implementing GraphRAG takes 6 months but unlocks $10M in product capabilities. You can communicate to engineers why business constraints require shipping "good enough" in 3 weeks rather than "optimal" in 3 months. You influence without formal authority through data, clear reasoning, and earned credibility.

The Environment:

Reporting & Collaboration Report to the Senior Product Director for Context Engineering, Semantic Data Layer, and Agentic Memory within ZoomInfo's Intelligence team. Work alongside PMs responsible for signals and ML scoring/recommendation models. Together, you ensure our agentic workflows fill context windows with high-quality, information-dense content exactly when needed.

Pace & Problems Fast-moving engineering team that understands the space. Company-wide AI adoption push creates both urgency and opportunity. Expect interesting problems: How do we maintain sub-200ms retrieval latency at scale? When does GraphRAG justify its indexing cost? How do we balance context freshness with cache efficiency? You'll shape answers that become architectural patterns across the organization.

Impact Define a nascent discipline at a company that's already AI-first in product thinking and organizational structure. Your architectural decisions compound—every improvement to context quality multiplies across Copilot, GTM Studio, MarketingOS, and future products we haven't imagined yet. This is infrastructure work with direct line-of-sight to customer value.

#LI-VC1

#LI-Remote 

Product Manager - Tax / Finance:

You will own the end-to-end indirect tax technology ecosystem, serving as the product and solution leader for Thomson Reuters OneSource Tax (TR OneSource) and its integrations with Salesforce (SFDC) for quote-time tax determination and SAP S/4 HANA for actual tax posting and compliance. You will partner with Tax, Finance, and Engineering teams to drive platform strategy, lead delivery, and ensure scalable, compliant indirect tax solutions across the business. You will participate in the AI journey and identify opportunities to build AI-powered solutions that increase operational efficiency for the Tax team.

What You'll do:

• Own the product roadmap for OneSource TR, including configuration, enhancements, and integrations with SFDC and SAP.
• Design and maintain indirect tax determination setup in OneSource TR — tax rules, jurisdictions, product taxability, exemption certificates, and rate management.
• Lead integration architecture between OneSource TR and Salesforce CPQ/Revenue Cloud for real-time quote-time tax calculation.
• Lead integration architecture between OneSource TR and SAP S/4 HANA for actual tax posting, including data flows and custom class development.
• Lead requirement gathering with Tax and Finance stakeholders across indirect tax functions (sales tax, VAT, GST, use tax); identify and implement AI solutions to drive operational efficiency.
• Configure SAP FI tax components: tax codes, condition types, tax procedures, and jurisdiction codes.
• Collaborate with Salesforce, Order to Cash, Finance, and ABAP technical teams on custom enhancements and field mappings for OneSource integrations.
• Debug and resolve tax transaction issues across SAP and OneSource platforms.
• Establish trusted relationships with cross-functional teams, vendors (including Thomson Reuters), and implementation partners.
• Stay current on indirect tax regulatory changes and technology trends; champion best-in-class solutions with an AI-first mindset.
• Extend support and act as backup for the SAP FICO Product Managers.   

What you bring:

• Bachelor's or Master's degree in Computer Science, Finance, Accounting, or a related field.
• 8+ years of SAP Finance functional consulting experience with a strong focus on indirect tax.
• 5+ years of hands-on experience with TR OneSource, including tax determination setup, rule configuration, and platform administration.
• Proven experience integrating OneSource TR with Salesforce (SFDC) for quote-time tax and with SAP S/4 HANA for actual tax posting.
• Deep understanding of indirect tax concepts: sales tax, VAT, GST, use tax, exemption certifi cates, and multi-jurisdictional compliance.
• Experience working with ABAP teams on custom enhancements, BAdIs, and field mappings for tax integrations.
• Ability to define architecture landscapes, map business capabilities, and bridge current-to-fu ture state gaps.
• Strong executive communication skills; experience presenting proposals to senior leadership.
• Experience managing vendor relationships and conducting business and technical discovery.
• Familiarity with AI tools, agentic frameworks, or low-code/no-code platforms for building tax team microapps and agents (strong plus).

Preferred Qualifications:

• SAP Certification in Finance or Tax; Thomson Reuters OneSource certification or formal training.
• Experience in High Tech or SaaS industries, including subscription and usage-based tax treatment.
• Experience with Salesforce CPQ, Revenue Cloud, or Salesforce Billing in a tax context.
• Familiarity with SAP BRIM, FICA, or Revenue Accounting and Reporting (RAR).
• CPA, CMI (Certified Member of the Institute for Professionals in Taxation), or MBA.

#LI-PM1

#LI-Hybrid

About the role:

We are looking for a highly skilled Senior Systems Administrator with deep expertise in collaboration and productivity platforms. This role is all about technical depth and ownership — architecting reliable systems, solving the toughest problems, digging into logs, writing automation, and owning the stability and performance of Slack, Google Workspace, Zoom, Jira, and Office 365. You'll serve as a senior technical authority and escalation point, a trusted partner who thrives on solving what others can't, and an engineer who designs smarter, scalable ways to keep systems running seamlessly to drive employee productivity across the organization.

What You'll do: 

• Serve as the final escalation point for complex incidents/requests across Slack, GSuite (Google Workspace), Zoom, ProofPoint, Jira, and Office 365.
• Lead deep technical troubleshooting at the application, integration, and infrastructure layers — including API calls, logs, and network dependencies.
• Configure, optimize, and maintain these platforms for performance, security, and scalability.
• Write and maintain automation scripts (PowerShell, Python, or similar) for repetitive tasks, reporting, and integrations.
• Diagnose and resolve authentication/SSO/MFA issues (Mainly Okta, some Microsoft AD).
• Analyze system and application logs to pinpoint root causes and prevent recurrence.
• Build and maintain integrations between enterprise tools (e.g., Slack bots, Jira workflows, Zoom add-ons, Office 365 connectors), ensuring reliability and security.
• Drive and/or otherwise assist with SaaS application deployments, upgrades, and migrations.
• Manage vendor relationships, driving accountability on critical issues and providing feedback to influence product roadmaps where appropriate.
• Document troubleshooting processes, scripts, and technical solutions for knowledge sharing.

What you bring:

• 8+ years of progressive experience in systems engineering, SaaS administration, or platform engineering, with a demonstrated track record of senior-level technical ownership.

Expert-level experience with Slack admin console, GSuite (Google Workspace), Zoom admin portal, Jira administration, ProofPoint, and Office 365 tenant management.Strong expertise in identity and access management, including SSO integrations, MFA, and directory services (Okta).Advanced scripting and automation skills in PowerShell, Python, or comparable languages, with experience building reusable tools and integrations.Proven ability to debug APIs and integrations between enterprise SaaS platforms.Fluency with log analysis platforms, monitoring dashboards, and observability tooling.Strong analytical and troubleshooting mindset — proven track record of resolving “unsolvable” issues.
Very strong ‘can-do’ attitude with a strong desire to partner with the Engineering and Security teams that we work with every day. 

Nice to have:

• Experience in a SaaS, startup, or high-growth tech environment.
• Familiarity with device management platforms (Intune, Jamf).
• Knowledge of security/compliance frameworks (SOC2, ISO27001, HIPAA).
• Experience with automation and/or AI platforms.

#LI-SG2

#LI-Hybrid

• Workday Master Integration: Leverage our existing Workday-Okta integration to build advanced downstream automation for granular lifecycle events (conversions, international transfers, and rapid offboarding).
• Expert Workflow Design: Architect and maintain mission-critical Okta Workflows to automate Slack channel provisioning, Google Workspace delegation, and Jira project access.
• AI & Bot Innovation: Design and deploy AI-powered bots (Slack/Jira integrations) that allow for natural language access requests and automated troubleshooting of identity issues.

• Unified Endpoint Management: Integrate Microsoft Intune (Windows/Android) and Jamf (macOS/iOS) with Okta to enforce Device Trust and Passwordless authentication.
• Session Security: Implement and manage Okta Universal Logout and session revocation strategies to ensure immediate access termination across all SaaS apps during security incidents.
• Conditional Access: Design policies that ensure only managed, compliant devices can access sensitive corporate data.

• Advanced Logging: Use Okta Expression Language and advanced System Log queries to proactively identify authentication failures or security anomalies.
• Log Analysis: Utilize API-based log streaming to create dashboards that monitor integration health and user adoption metrics.

• The Okta Veteran: 6+ years of dedicated experience with Okta and Okta Workflows. You should be comfortable with advanced workflow logic (API Connectors, Custom Functions, and Error Handling).
• The Device Specialist: Deep hands-on experience with MDM solutions (Intune and Jamf) and how they exchange signals with Identity Providers (IdP).
• The Workflow Automation Power User: Expert at leveraging Workday RaaS (Reports-as-a-Service) and Business Process (BP) events as triggers for complex Okta Workflows. You can parse nested JSON payloads from Workday to drive sophisticated logic for role changes, legal entity transfers, and high-risk terminations with zero manual intervention.
• The Troubleshooter: Expertise in running complex Okta queries and interpreting Syslog data to solve "needle in a haystack" integration issues.
• The Modern Scripter: Proficiency in Python, PowerShell, or JavaScript to fill the gaps where out-of-the-box connectors end.
• The Innovator: A portfolio or history of building automation, bots, or custom tools that improved the employee experience.

#LI-SG2

#LI-Hybrid

Are you ready to elevate your career as an SMB (small and medium business) Account Manager with ZoomInfo? We’re looking for a passionate individual to join our team and take on the thrilling role of upselling and retaining a portfolio of SMB accounts (under 100 employee headcount companies). If you're energized by the prospect of driving business growth, exceeding goals, and being an integral part of a high-performing team, this is the opportunity you've been waiting for!

What You Will Do:

• Manage a book of ~150-175 existing customer accounts with a focus on account retention and growth.
• Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
• Showcase your expertise through engaging online product demos that captivate and convert potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team environment to propel and close deals over the phone.
• Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI
• Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.

What You Bring:

• 2+ year of successful Account Management experience with consistent quota attainment.
• The ability to deliver a compelling message that resonates across all levels.
• Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
• Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
• High energy and a 'can-do' attitude, with the ability to balance multiple tasks effortlessly.
• Quick qualification skills and relationship-building prowess.
• Independence and motivation to thrive in a dynamic work environment.
• Working knowledge of CRM systems or Salesforce.com is required. Experience with Zoominfo products or similar solutions is a plus.

What’s In It For You:

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more! 

This role is an in-office position, with the option to work from home on Mondays & Fridays.

The US base salary range for this position is $73,125 - $78,000 + variable compensation + benefits ($112,500 - $120,000 OTE (on target earnings)).

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-AO1

#LI-Hybrid

About the Role:

We are seeking an experienced Principal Software Engineer (Data) to join our fast-paced, collaborative data team. In this role, you will have broad authority to drive the direction of our technographic data services, building world-class data pipelines and systems to process billions of signals and data points. This is an exciting opportunity to solve challenging problems and make a big impact as we invest in making technographics a first-class offering.

What You'll Do:

• Build and optimize big data pipelines to extract and process signals from the web, job postings, and other sources
• Design and implement data architectures and storage solutions to efficiently handle massive data volumes
• Collaborate closely with data scientists to support and integrate ML models into data workflows
• Continuously improve data quality, performance, and scalability of our technographic data platform
• Drive technical strategy and roadmap for the data processing infrastructure.

What We're Looking For:

• Extensive experience building and scaling big data pipelines and architectures from scratch
• Deep expertise in big data frameworks (Hadoop, Spark) and the JVM stack (Java, Scala)
• Strong software engineering fundamentals and ability to write efficient, high-quality code
• Experience with entity recognition and NLP techniques a plus
• Proven track record delivering results and driving projects in a fast-paced environment
• Excellent collaboration and communication skills to work with data scientists, analysts and product teams
• Passion for leveraging huge datasets to power valuable insights.

Ideal Background:

• 10+ years of experience in software engineering roles.
• Experience working with very large datasets and distributed systems
• Familiarity building data pipelines at large tech companies or data-driven organizations
• Bachelor's or advanced degree in Computer Science, Engineering or related technical field.

#LI-SK1

#LI-Remote

Here at ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual, we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenues.

About the Role

This is a rare opportunity to architect and own ZoomInfo's global Solutions Partner Program from the ground up. As the founding voice of this program, you'll shape how ZoomInfo's consulting and implementation partners deliver, scale, and succeed — directly influencing customer outcomes worldwide.

This is a high-impact individual contributor role with significant visibility and cross-functional influence across ZoomInfo's Partner, Sales, Services, and Executive teams. Reporting to the Sr. AVP of Partnerships, you will work closely with ZoomInfo's Solutions Team to ensure the program is built in alignment with ZoomInfo's overall partner strategy.

If you're a self-starter who thrives on building structure where none exists and wants to make a measurable impact on how ZoomInfo's partners succeed globally — we'd love to hear from you.

What You’ll Do:

• Buld and own ZoomInfo's global Solutions Partner Program, recruiting new partners and establishing the frameworks that drive partner-led implementation quality and customer adoption
• Elevate partners' technical competency and mature their ZoomInfo services practice through structured enablement and repeatable delivery frameworks
• Contribute actively to the evolution of ZoomInfo's broader partner program and go-to-market strategy
• Collect qualitative and quantitative data to measure and report on individual partner performance, ensuring a high standard of implementation quality across top partners
• Drive partner business planning, QBRs, and performance assessments to maintain strategic alignment and accountability
• Own and manage partner interactions across ZoomInfo's internal teams — including Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership
• Work with the partner team, delivery, and account teams to ensure the proper program elements, resources, and processes are in place to support solutions partners' success
• Serve as a trusted advisor and player/coach to ZoomInfo's solutions partners as the program scales
• Maintain accurate partner records and CRM hygiene across Salesforce and internal tools to ensure operational excellence
• Support partners and internal stakeholders with ad-hoc requests as needed, including legal agreement support, webinars, and collateral development

Core systems and tools: Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, and additional tools within these ecosystems

What you Bring:

• 5–8 years of experience working with and managing solutions partners in a SaaS environment
• Experience building or scaling a partner program, enablement curriculum, or implementation methodology from an early stage
• Demonstrated success driving partner-sourced or partner-influenced revenue growth
• Existing SI partner relationships and an established network within the ecosystem
• Strong strategic business and marketing planning capabilities
• Excellent interpersonal skills with a proven ability to build positive relationships and influence outcomes through partners
• Proven ability to work cross-functionally across Sales, Services, Product, and Executive stakeholders
• Self-motivated with strong self-management skills and demonstrated leadership qualities as an individual contributor
• Familiarity with SaaS go-to-market motions and the partner ecosystems that support them

What Working at ZoomInfo Brings You:

• Build something that matters: define a program with global reach and lasting impact on how ZoomInfo's partners succeed
• Visibility and influence: Direct access to executive leadership and cross-functional strategy at a market-leading SaaS company
• A culture that is independently driven with a strong team mentality, where your work is recognized and valued
• Competitive compensation and benefits, including a comprehensive package designed to reward high performers
• A clear path to expand your scope and influence within the Partnerships organization as the program scales

About us: 

Built over 20 years ago, ZoomInfo Powered by DiscoverOrg has become the go-to-market standard for over 13,500 companies worldwide. Designed to be the single source of truth, the ZoomInfo platform offers best-in-class technology paired with unrivaled data coverage, accuracy, and depth of contacts, companies, and opportunities essential to empower sales, marketing and recruiting professionals to hit their numbers. Deeply embedded into business workflows and technology stacks-- including integrations with the leading CRM, Sales Engagement, Marketing Automation, and Talent Management applications - ZoomInfo is capable of delivering more predictable, accelerated, and sustainable growth than any stand-alone solution. ZoomInfo’s investors include TA Associates, The Carlyle Group and 22C Capital.

For more information about our leading marketing and sales intelligence solution, visit www.zoominfo.com.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, gender, national origin, disability and protected veterans status or any other personal characteristic protected by law

#LI-EB1

#LI-Hybrid

Here at ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual, we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenues.

About the Role

This is a rare opportunity to architect and own ZoomInfo's global Solutions Partner Program from the ground up. As the founding voice of this program, you'll shape how ZoomInfo's consulting and implementation partners deliver, scale, and succeed — directly influencing customer outcomes worldwide.

This is a high-impact individual contributor role with significant visibility and cross-functional influence across ZoomInfo's Partner, Sales, Services, and Executive teams. Reporting to the Sr. AVP of Partnerships, you will work closely with ZoomInfo's Solutions Team to ensure the program is built in alignment with ZoomInfo's overall partner strategy.

If you're a self-starter who thrives on building structure where none exists and wants to make a measurable impact on how ZoomInfo's partners succeed globally — we'd love to hear from you.

What You’ll Do:

• Buld and own ZoomInfo's global Solutions Partner Program, recruiting new partners and establishing the frameworks that drive partner-led implementation quality and customer adoption
• Elevate partners' technical competency and mature their ZoomInfo services practice through structured enablement and repeatable delivery frameworks
• Contribute actively to the evolution of ZoomInfo's broader partner program and go-to-market strategy
• Collect qualitative and quantitative data to measure and report on individual partner performance, ensuring a high standard of implementation quality across top partners
• Drive partner business planning, QBRs, and performance assessments to maintain strategic alignment and accountability
• Own and manage partner interactions across ZoomInfo's internal teams — including Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership
• Work with the partner team, delivery, and account teams to ensure the proper program elements, resources, and processes are in place to support solutions partners' success
• Serve as a trusted advisor and player/coach to ZoomInfo's solutions partners as the program scales
• Maintain accurate partner records and CRM hygiene across Salesforce and internal tools to ensure operational excellence
• Support partners and internal stakeholders with ad-hoc requests as needed, including legal agreement support, webinars, and collateral development

Core systems and tools: Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, and additional tools within these ecosystems

What you Bring:

• 5–8 years of experience working with and managing solutions partners in a SaaS environment
• Experience building or scaling a partner program, enablement curriculum, or implementation methodology from an early stage
• Demonstrated success driving partner-sourced or partner-influenced revenue growth
• Existing SI partner relationships and an established network within the ecosystem
• Strong strategic business and marketing planning capabilities
• Excellent interpersonal skills with a proven ability to build positive relationships and influence outcomes through partners
• Proven ability to work cross-functionally across Sales, Services, Product, and Executive stakeholders
• Self-motivated with strong self-management skills and demonstrated leadership qualities as an individual contributor
• Familiarity with SaaS go-to-market motions and the partner ecosystems that support them

What Working at ZoomInfo Brings You:

• Build something that matters: define a program with global reach and lasting impact on how ZoomInfo's partners succeed
• Visibility and influence: Direct access to executive leadership and cross-functional strategy at a market-leading SaaS company
• A culture that is independently driven with a strong team mentality, where your work is recognized and valued
• Competitive compensation and benefits, including a comprehensive package designed to reward high performers
• A clear path to expand your scope and influence within the Partnerships organization as the program scales

About us: 

Built over 20 years ago, ZoomInfo Powered by DiscoverOrg has become the go-to-market standard for over 13,500 companies worldwide. Designed to be the single source of truth, the ZoomInfo platform offers best-in-class technology paired with unrivaled data coverage, accuracy, and depth of contacts, companies, and opportunities essential to empower sales, marketing and recruiting professionals to hit their numbers. Deeply embedded into business workflows and technology stacks-- including integrations with the leading CRM, Sales Engagement, Marketing Automation, and Talent Management applications - ZoomInfo is capable of delivering more predictable, accelerated, and sustainable growth than any stand-alone solution. ZoomInfo’s investors include TA Associates, The Carlyle Group and 22C Capital.

For more information about our leading marketing and sales intelligence solution, visit www.zoominfo.com.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, gender, national origin, disability and protected veterans status or any other personal characteristic protected by law

#LI-EB1

#LI-Hybrid

Senior Software Engineer:

Role summary Build, evolve, and operate backend services at scale for ZoomInfo. You’ll work primarily with Node.js/TypeScript (NestJS preferred), design robust REST/GraphQL APIs, optimize MongoDB/Redis, and deploy on cloud (GCP preferred or AWS) with a strong focus on reliability, performance, security, and cost efficiency.

What you’ll do:

• Design, implement, and own microservices and REST/GraphQL APIs in Node.js/TypeScript (NestJS preferred)
• Translate product requirements into technical designs; break down work, estimate, and deliver incrementally
• Model data and optimize queries in MongoDB; implement effective caching with Redis (TTL, eviction, hot-key mitigation)
• Ship production-ready code with unit/integration tests; participate in on-call, incident response, and postmortems
• Containerize and deploy via Docker/Kubernetes; automate builds and releases with CI/CD (blue/green or canary)
• Instrument services for logs, metrics, and traces (p95/p99); continuously improve latency, reliability, and cost
• Review code, document designs, and mentor SE II/III engineers; contribute to shared standards and best practices

What you bring:

• 7+ years of software engineering experience, including 3+ years building backend services in Node.js/TypeScript
• Strong API fundamentals: versioning, pagination, authN/Z (OAuth/OIDC), and secure coding (OWASP)
• Hands-on with NestJS/Express/Fastify; familiarity with microservices patterns and event-driven workflows
• MongoDB expertise (schema design, indexing, basic sharding concepts) and Redis caching patterns
• Cloud experience on GCP (preferred) or AWS; Docker; working knowledge of Kubernetes; CI/CD with GitHub Actions/Jenkins/GitLab
• Observability skills: Datadog/OpenTelemetry/Prometheus/Grafana; confident debugging in production
• Collaboration and communication skills; bias for clean, well-tested, and well-documented code

Nice to have:

• Kafka or Pub/Sub; API Gateway/Ingress; feature flags; rate limiting and quotas
• Terraform/Helm; security tooling (SonarQube), dependency hygiene, secret management
• Performance profiling, load testing, and practical cost optimization

#LI-PM1

#LI-Hybrid

As a Network Engineer II, you’ll play a key role in designing, implementing, and managing advanced network solutions, ensuring seamless connectivity and robust security across our hybrid network infrastructure. We’re looking for a rockstar—a doer who thrives on challenges and delivers results! You’ll work hands-on with cutting-edge technologies like Cisco Meraki, Palo Alto Firewalls, and Zscaler, while also supporting critical maintenance and on-call activities.

Responsibilities:

• Design, configure, and deploy LAN, WAN, and WLAN networks to meet business objectives.
• Implement and manage network security solutions with a focus on Cisco Meraki, Palo Alto Firewalls, and Zscaler.
• Maintain detailed documentation of network configurations, topologies, and processes.
• Proactively monitor network performance and ensure high availability using advanced tools.
• Identify, diagnose, and resolve complex network issues efficiently.
• Perform capacity planning to ensure the network scales with business growth.
• Manage SSL certificates and ensure secure network communications.
• Collaborate with the security team to mitigate network vulnerabilities.
• Maintain compliance with industry standards and best practices.
• Participate in network-related projects, including upgrades, expansions, and migrations.
• Support VoIP implementations and AWS/GCP network integrations when required.
• Evaluate and recommend new networking technologies and tools.
• Participate in on-call rotations and off-hours maintenance every 3 months to ensure network reliability and uptime.
• Perform scheduled maintenance activities during off-hours to minimize business impact.
•  Experience with Terraform to provision and manage network infrastructure (VPCs, subnets, routing, security groups), including building reusable modules and integrating with CI/CD pipelines.
• Experience managing infrastructure across Amazon Web Services, Microsoft Azure, or Google Cloud Platform, with strong understanding of state management, remote backends, and version control (Git).

Qualifications:

• CCNA or equivalent certifications- a must
• 2-5 years of hands-on experience in network engineering- a must
• Proficiency in Cisco Meraki, Palo Alto Firewalls, and Zscaler- a must
• Familiarity with SSL certificate management and implementation.
• Experience with VoIP technologies and troubleshooting.
• Exposure to Terraform, AWS and GCP networking.
• Basic understanding of domain management.

Preferred Skills:

• Strong knowledge of networking concepts such as VLANs, VPNs, and routing protocols.
• Proficient in using network monitoring tools like Datadog, Solarwinds, and Wireshark.
• Excellent problem-solving skills and ability to thrive in a fast-paced environment.
• Strong communication and collaboration skills.
• Experience automating network configurations alongside Terraform using tools like Ansible.

Knowledge of networking concepts in cloud environments (routing, NAT, VPNs, load balancing).

#LI-SG2

#LI-Hybrid

About the Role:

We are looking for a detail-oriented and motivated Senior Accountant to join our General Ledger team. The ideal candidate will bring hands-on experience in core accounting functions and will play a key role in ensuring the accuracy and integrity of financial records. This position offers an excellent opportunity to work within a dynamic finance environment and contribute meaningfully to month-end close cycles and audit processes.

Shift : 1 PM IST to 10 PM IST

Work Mode : Hybrid -  3 days in office and 2 days work from home

What You'll Do:

• Prepare and post monthly journal entries and reconciliations for assigned general ledger accounts 
• Execute month-end close activities accurately and within defined timelines, including variance analyses
• Maintain and reconcile Balance Sheet schedules covering Fixed Assets, Current Assets, and Current Liabilities
• Manage the Fixed Assets accounting lifecycle, including capitalization, depreciation, disposals, and retirements
• Handle Inter-Company Accounting transactions and ensure accurate cross-entity reporting
• Prepare accruals, payroll journal entries, and amortization schedules for prepaid expenses
• Perform Bank Reconciliations and resolve discrepancies in a timely manner
• Maintain Lease Accounting records in compliance with applicable accounting standards
• Assist in the preparation and coordination of internal and external audit processes
• Generate MIS reports and ad hoc financial schedules as required by management 

What You Bring:

• Chartered Accountant (CA) – mandatory qualification 
• 2–3 years of post-qualification experience in General Ledger or Core Accounting functions
• Solid foundation in accounting principles and policies, with demonstrated working knowledge of US GAAP and IFRS frameworks
• Hands-on experience with SAP HANA • Proficiency in preparing MIS reports and financial schedules
• Strong understanding of accounting principles, Balance Sheet items, and Income Statement line items
• Excellent analytical skills with a keen eye for detail and accuracy
• Strong communication and interpersonal skills with the ability to collaborate across teams
• Self-driven, well-organized, and capable of managing multiple priorities under deadlines
• High level of integrity, punctuality, and a strong work ethic
  
  

About the role : 

We are seeking an experienced and dynamic Finance Controller - India with a strong US GAAP and technical accounting background to manage our local Indian entity and support group activities. This role will prioritize technical accounting expertise while also playing a pivotal role in building out a Center of Excellence (CoE) and managing the day-to-day operations of the Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL) teams. The ideal candidate will have a proven track record in managing complex financial operations, ensuring compliance with US GAAP and local regulations, and leading process optimization efforts while developing and mentoring teams.

What You’ll Do :

US GAAP and Entity Management:

• Ensure financial operations align with US GAAP, technical accounting standards, and local Indian regulations.
• Oversee the preparation and submission of statutory financial statements, tax filings, and local audits.
• Manage Monthly TDS and GST filings and oversee annual income tax returns and reconciliations across entities.

Group Support Activities:

• Support the global finance team by contributing to preparatory tasks for group reporting, ensuring accuracy and timeliness of financial data.
• Assist with data collection, reconciliations, and processes that facilitate group reporting and consolidation.
• Collaborate with cross-functional teams to ensure compliance with corporate policies.

Center of Excellence (CoE) Development:

• Establish and develop a Center of Excellence to centralize and optimize key financial processes across AR, AP, GL, and other accounting functions.
• Drive process improvements and implement best practices to enhance efficiency and accuracy.
• Foster a culture of innovation and continuous improvement within the CoE.

Accounts Receivable, Accounts Payable, and General Ledger Management:

• Accounts Receivable (AR): Oversee invoicing, collections, and cash application, ensuring efficiency and accuracy.
• Accounts Payable (AP): Ensure timely vendor payments, invoice processing, and AP aging management, working closely with procurement and operations.
• General Ledger (GL): Manage reconciliations, month-end close processes, and ensure compliance with internal controls.
• Resolve billing, payment, and general accounting issues in collaboration with internal stakeholders.

Team Leadership and Development:

• Build, mentor, and develop a high-performing finance team across AR, AP, GL, and other accounting functions.
• Provide guidance, training, and development opportunities to support team growth and professional advancement.
• Foster an inclusive and collaborative work environment that emphasizes accountability and excellence.

Stakeholder Collaboration:

• Partner with internal and external stakeholders, including auditors, tax advisors, and banking partners.
• Serve as a key contact for finance-related matters for the local entity and broader organization.

What You Bring :  

• A Chartered Accountant (CA) or equivalent qualification with total of 12+ years experience
• 4+ years of experience in a Big Four accounting firm, specializing in US GAAP and technical accounting.
• At least 3 additional years of managerial experience post-Big Four, managing teams in financial operations and accounting.
• Strong knowledge of Indian accounting standards, tax regulations, TDS, GST, and income tax compliance.
• Advanced understanding of US GAAP and local compliance requirements.
• Proven ability to lead and manage AR, AP, GL, and other accounting functions.
• Leadership skills with a proven ability to build and manage high-performing teams.
• Strong analytical, problem-solving, and attention-to-detail capabilities.
• Proficiency in financial systems (SAP preferred) and advanced Excel skills.
• Excellent communication, interpersonal, and cross-functional collaboration skills.
• Adaptability and resilience in a dynamic and fast-paced environment.
• This role requires a strong balance of leadership capability and hands-on technical expertise. Hence, The ideal candidate should be comfortable managing teams while actively engaging in core accounting and operational tasks.
• Must be flexible to work in overlapping US time zones to effectively collaborate with global stakeholders.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.

As a Senior Software Engineer on the API & MCP Platform team, you'll be at the forefront of building and scaling ZoomInfo's API infrastructure that handles millions of API calls weekly and powers integrations across our platform. You'll work with Java and NestJS to develop robust, secure, and high-performance API services that enable seamless connectivity for our customers and partners.

You'll design and implement scalable API architectures, establish best practices for API security and authentication, and build infrastructure that enables partners and customers to leverage ZoomInfo's data at scale. Your expertise in API design, OAuth 2.0, and emerging technologies like Model Context Protocol (MCP) will be essential in creating world-class developer experiences.

Our engineering culture values diversity, intellectual curiosity, problem-solving, and openness. We encourage collaboration, big thinking, and calculated risk-taking in a blame-free environment. You'll have the autonomy to work on meaningful projects while receiving the support and mentorship needed to grow your career.

What you will do :

• Design, develop, and maintain scalable RESTful APIs using Java and NestJS framework
• Build APIs that power company and contact data enrichment, search, and intelligence capabilities
• Architect and implement secure authentication and authorization systems using OAuth 2.0
• Build high-performance API gateways with advanced rate limiting, throttling, and quota management
• Design and implement MCP (Model Context Protocol) tools and servers to enable AI-powered integrations
• Establish and enforce API design standards, versioning strategies, and best practices across the organization
• Optimize API performance, caching strategies, and response times for high-volume traffic (millions of calls daily)
• Design and implement comprehensive API documentation, SDKs, and developer tools
• Create MCP tool schemas, implement prompt best practices, and optimize tool discovery patterns
• Collaborate with product and integration teams to define API contracts and service-level agreements (SLAs)
• Implement monitoring, logging, and analytics for API usage patterns and performance metrics
• Participate in code reviews and mentor team members on API and MCP best practices
• Troubleshoot and resolve production issues in distributed API systems
• Contribute to technical architecture decisions for API platform evolution. 

What you bring:

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience
• 5+ years of experience in software development with strong focus on API development
• 3+ years of experience designing and implementing RESTful APIs and microservices at scale
• Strong expertise in Java frameworks (Spring Boot, Spring Security, Maven/Gradle)
• Strong expertise in NestJS framework
• Deep understanding of OAuth 2.0, OpenID Connect, JWT, and API security best practices
• Experience with API gateway technologies 
• Proficiency with API design patterns, versioning, and documentation (OpenAPI/Swagger)
• Strong knowledge of rate limiting, throttling, and API scalability strategies
• Understanding of distributed systems and high-availability architectures
• Experience with MCP (Model Context Protocol) tool creation and implementation. 

Preferred Qualifications:

• Experience releasing production MCP tools and servers
• Deep knowledge of MCP best practices, prompt engineering, and tool design patterns
• Familiarity with AI/LLM integration patterns and context management
• Experience with cloud platforms (AWS, GCP, or Azure)
• Knowledge of containerization and orchestration (Docker, Kubernetes)
• Experience with CI/CD pipelines and automated API testing
• Familiarity with message queuing systems (Kafka, RabbitMQ)
• Experience building developer portals and API documentation platforms
• Background in platform engineering or developer experience (DX) initiatives
• Active contributions to open-source API projects or MCP tool repositories

#LI-SK1

#LI-Hybrid

The Senior Partner Program Manager will play a strategic role in the Zoominfo Partnerships Organization responsible for design, delivery, and execution of programs that will create a best-in-class partner ecosystem aligned to Zoominfo goals and objectives. The Senior Partner Program Manager is responsible for building and supporting multiple partner programs, such as Channel Sales, Technology, and Solutions, as we rapidly scale our Partner Ecosystem. We are looking for a self-starter who is comfortable dealing with ambiguity and has an entrepreneurial drive but can operate as part of a larger team and business. You are comfortable making recommendations based on data analysis and anecdotal feedback and willing to experiment with new ideas. You have a proven track record in taking on end-to-end ownership while working collaboratively with multiple stakeholders and successfully delivering results in a fast-paced and dynamic business environment. This role will report to the SVP of Partnerships to ensure the partner programs align with ZoomInfo’s overall corporate strategy.

What You’ll Do:

• Work with sales leadership and partnerships management, delivery and account teams to ensure the proper program elements, resources, and processes are put in place to support partner program success.
• Lead program management of high-visibility strategic programs, which includes designing a decision framework, executing strategy, and building a roadmap 
• Work collaboratively with Partners and internal ZoomInfo teams to develop repeatable frameworks 
• Play an active role in contributing to the evolution of ZoomInfo’s overall partner program and strategy
• Play a key role in partner recruitment and selection, engaging with strategic partners to ensure alignment and fast time-to-value.
• Help define goals/metrics to measure the success of our program
• Analyze key metrics, identify gaps, and create plans to mitigate and drive closure
• Collaborate with cross-functional teams taking responsibility for driving alignment and delivery
• Handle administrative functions related to Partner Programs, ensuring internal tools are updated, and sales hygiene is maintained
• Support Partners and internal stakeholders’ ad-hoc requests and jump in where needed (eg, legal agreement support, operations support, collateral building, etc.)

Core systems and tools you may be working with: Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, plus multiple other peripheral software tools in these ecosystems.

What You Bring:

• 5+ years of Partner Program management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Excellent interpersonal skills and a confirmed capacity to build positive relationships, manage partners to defined goals and objectives, and close business with partners
• Proven ability to work cross-functionally
• Must be self-motivated, have strong self-management skills and should demonstrate basic leadership qualities

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-EB1

#LI-Hybrid

The Senior Partner Program Manager will play a strategic role in the Zoominfo Partnerships Organization responsible for design, delivery, and execution of programs that will create a best-in-class partner ecosystem aligned to Zoominfo goals and objectives. The Senior Partner Program Manager is responsible for building and supporting multiple partner programs, such as Channel Sales, Technology, and Solutions, as we rapidly scale our Partner Ecosystem. We are looking for a self-starter who is comfortable dealing with ambiguity and has an entrepreneurial drive but can operate as part of a larger team and business. You are comfortable making recommendations based on data analysis and anecdotal feedback and willing to experiment with new ideas. You have a proven track record in taking on end-to-end ownership while working collaboratively with multiple stakeholders and successfully delivering results in a fast-paced and dynamic business environment. This role will report to the SVP of Partnerships to ensure the partner programs align with ZoomInfo’s overall corporate strategy.

What You’ll Do:

• Work with sales leadership and partnerships management, delivery and account teams to ensure the proper program elements, resources, and processes are put in place to support partner program success.
• Lead program management of high-visibility strategic programs, which includes designing a decision framework, executing strategy, and building a roadmap 
• Work collaboratively with Partners and internal ZoomInfo teams to develop repeatable frameworks 
• Play an active role in contributing to the evolution of ZoomInfo’s overall partner program and strategy
• Play a key role in partner recruitment and selection, engaging with strategic partners to ensure alignment and fast time-to-value.
• Help define goals/metrics to measure the success of our program
• Analyze key metrics, identify gaps, and create plans to mitigate and drive closure
• Collaborate with cross-functional teams taking responsibility for driving alignment and delivery
• Handle administrative functions related to Partner Programs, ensuring internal tools are updated, and sales hygiene is maintained
• Support Partners and internal stakeholders’ ad-hoc requests and jump in where needed (eg, legal agreement support, operations support, collateral building, etc.)

Core systems and tools you may be working with: Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, plus multiple other peripheral software tools in these ecosystems.

What You Bring:

• 5+ years of Partner Program management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Excellent interpersonal skills and a confirmed capacity to build positive relationships, manage partners to defined goals and objectives, and close business with partners
• Proven ability to work cross-functionally
• Must be self-motivated, have strong self-management skills and should demonstrate basic leadership qualities

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-EB1

#LI-Hybrid

We're building a finance team that operates like a strategic asset, not a back-office function. Automated  planning infrastructure and AI-embedded systems handle the routine. That frees this role to do something harder and more valuable: provide unique insight, help the business see around corners and influence the business where needed.

As Senior Manager of FP&A, you'll own a) building systems, b) budgeting/forecasting across Cost of Sales, G&A, R&D, and select GM business models and c) deep financial partnership. You'll partner directly with the ELT and their counterparts. This role is for someone who is equally comfortable building a cost model one day and challenging a business leader's assumptions the next.

You will report to the SVP of Strategic Finance and have one direct report.

What You'll Do:

• Own the AOP and monthly/quarterly forecasts across all assigned functions, from bottoms-up budget builds to ELT-ready output.
• Be the financial thought partner functional leaders actually want to call - proactively surfacing risks, opportunities, and the implications of strategic choices before they become surprises.
• Lead monthly business reviews with sharp variance analysis and a clear point of view, not just a slide of numbers.
• Build dynamic models covering headcount, OpEx and unit economics. 
• Build and support GM-level business model work, including investment analysis, scenario planning, and beyond.
• Partner cross-functionally with Sales Finance, Corporate Finance, Accounting, Procurement, HR and other functional business units to optimize our records and connect operational drivers to financial outcomes.
• Build systems & processes (including leveraging agentic workflows and AI-assisted tools) to automate the recurring workstreams.
• Develop one direct report with the same standard of rigor and business partnership you hold yourself to.
• Be a leader and culture carrier on the FP&A team - working with your peers to optimize and uplevel our processes. 

What You Bring:

• Technical: Expert financial modeling skills. You build models others can use, stress-test them, and know when simplicity beats sophistication. Excel mastery is non-negotiable. Systems/coding expertise is a plus- this role is expanded to work with large datasets, automate work, build dashboards and beyond.
• Business Fluency:  You understand SaaS and consumption-based economics.
• Executive Presence:  You are comfortable and crisp when presenting to the ELT. You can read the room, hold your ground with data, and distill a complex financial story into simple concepts.
• High EQ:  Business partners describe you as someone who makes them better. You ask the questions they didn't think to ask, follow through, and never make people feel managed.
• AI Fluency:  You're genuinely curious about how AI is changing finance work — and you've already started using it.

Qualifications:

• 8+ years in FP&A or strategic finance, with meaningful time in a senior or ELT-facing role.
• Background in mature SaaS or technology.
• Bachelor's in Finance, Accounting, or Economics; MBA or CPA a plus, not a requirement.

#LI-JH1 #LI-Hybrid

Summary:

As a Principal Software Engineer on our Go To Market Store (GTM Store) and ZoomInfo Data Platform (ZDP) team, you'll play a pivotal role in developing ZoomInfo's next-generation unified data platform. You'll architect and implement infrastructure that powers our GraphQL-based federated query system for seamless data access across platforms including BigTable, BigQuery, and Solr+. This is a unique opportunity to influence the technical direction of ZoomInfo's core data infrastructure, addressing complex challenges such as data freshness, multi-tenant isolation, and real-time data processing at scale.

Responsibilities:

• Design and build scalable infrastructure for GTM Store and ZDP with sub-second query latency.
• Architect and implement metadata-driven GraphQL APIs for dynamic schema generation and query federation.
• Develop asynchronous secondary indexing systems for scaling capacity and reducing primary data store load.
• Design real-time analytics streaming data pipelines from BigTable to BigQuery.
• Develop data mutation and deletion frameworks supporting GDPR compliance and schema evolution.
• Implement CDC pipelines and calculated field processing for derived data views.
• Build observability and monitoring solutions for real-time issue diagnosis across distributed data systems.
• Create batch and streaming data processing workflows for complex relationships at scale.
• Collaborate with engineering leaders and product managers to define the technical roadmap.
• Mentor engineers and establish best practices for cloud-native data infrastructure development.
• Partner with cross-functional teams to address data platform requirements and challenges.
• Drive solutions for data freshness, query performance, and system reliability challenges.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience).
• 10+ years of software engineering experience building large-scale data platforms.
• Expertise with distributed NoSQL databases and data warehousing systems.
• Strong experience with Java 8+, Scala, Kotlin, GoLang for data systems development.
• Proven experience with GCP or AWS and cloud-native architectures.
• Experience with streaming/real-time data processing technologies.
• Strong system design skills for architecting multi-tenant, distributed systems.
• Hands-on experience with Google Cloud Platform services.
• Knowledge of CDC patterns, event sourcing, and streaming architectures.
• Experience solving data freshness and consistency challenges in distributed systems.
• Background in building observability and monitoring solutions for data platforms.
• Familiarity with metadata management and schema evolution.
• Experience with Kubernetes for deploying data services.
• SQL query optimization and performance tuning expertise.
• Experience building GraphQL APIs with federated or metadata-driven schema generation.
• Strong problem-solving skills and the ability to debug complex distributed systems issues.
• Excellent communication skills for explaining technical decisions to diverse audiences.
• Self-directed with the ability to drive initiatives independently while collaborating with teams.
• Passion for building reliable, observable, and maintainable systems.
• Experience promoting diverse, inclusive work environments.

#LI-SK1

#LI-Remote

ZoomInfo is rapidly growing and looking to add talented and passionate people to our Sales Development, Enterprise Customer team!  As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies. You’ll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you’re looking to grow your sales career and sharpen your skills within the Enterprise segment, this is the role for you! 

What You Will Do:

• Prospect into existing customers to expand relationship and build a sales pipeline for a Enterprise Account Manager
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Managers to identify sales expansion opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers
• Professional communication and writing skills to articulate the value of the ZoomInfo product suite
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• An opportunity to partner with the top 10% of Account Executives at ZoomInfo, working with high-potential new business accounts and expanding into greenfield accounts.
• Payouts based on demos completed with uncapped earning potential.
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top-notch tech stack.
• Market-leading product offering (check out our long list of G2 awards).
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more!
  
  

If you’re driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from one of our offices in Waltham MA, Bethesda MD or our Vancouver, WA office.

The US base salary range for this position is $31.25 an hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-Hybrid

We are rapidly growing and looking to add talented and passionate people to our Customer Inbound Sales Development team! This is a unique role focused on growing and selling into Zoominfo’s existing customer base. Your job will be to field customer requests, uncover pain points and help generate upsell opportunities that grow our customer accounts. 

You’ll receive world-class training, be surrounded by incredible coworkers and leaders who are invested in your growth, and get hands-on experience building the foundation for a rewarding career in tech sales.

If you’re naturally curious, love solving problems, and want to make a difference by helping customers get more value from the tools they already use, read on!

What You Will Do:

• Engage and qualify inbound leads from current customers to build pipeline for our Account Managers
• Lead with curiosity and ask thoughtful discovery questions to identify gaps, goals, and opportunities
• Articulate the ZoomInfo value proposition by educating customers on how our full suite of solutions can solve challenges across Sales, Marketing, Operations, and Recruiting
• Collaborate closely with Account Managers to identify strategic expansion opportunities
• Build trust and credibility with both internal and external stakeholders
• While you will be working with customers, this is not a customer service or support role. You will be tasked with selling and engaging with customers on a daily basis. Assuming successful, you will progress into roles where you will be expected to cold call prospects who may not be aware of Zoominfo.

What You Bring:

• A friendly, engaging communication style that inspires trust
• The ability to identify what matters most to others and align value to their needs
• Curiosity and a passion for solving customer problems
• A growth mindset, strong work ethic, and willingness to learn quickly
• Dependability, resourcefulness, and creativity when facing challenges

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of four days per week from one of our offices. 

The US hourly rate for this position is $25 per hour + variable compensation + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Overview
The R&D Engineer is a researcher-practitioner - someone equally comfortable reading papers and shipping prototypes. They are responsible for staying close to the frontier of LLM and AI systems research, identifying ideas with practical value, and building POCs that demonstrate feasibility. These POCs are demoed to the team and, where validated, handed off to the Platform and AI Engineers to productionize. This person does not work in isolation — they collaborate closely with the rest of the team throughout the research-to-product pipeline.

What You'll Do:

• Monitor and synthesize developments in LLM systems, AI infrastructure, and adjacent research areas
• Prototype and evaluate novel ideas with a fast feedback loop — build, demo, iterate
• Extend and improve the existing agent and RAG SDKs with new retrieval strategies, agent patterns, and provider integrations
• Evaluate new embedding models, reranking approaches, and retrieval architectures against the existing pipeline
• Collaborate with the Platform and AI Engineers to hand off validated POCs
• Produce clear documentation and demos that make research accessible to non-researchers
• Contribute to discussions with the tech lead on long-term research direction and where to place technical bets
• Engage with the broader research community — conferences, papers, open-source projects
• Identify opportunities where emerging techniques can address real problems surfaced by the AI Engineer

What You Bring:

• Hands-on experience building or evaluating LLM systems — fine-tuning, inference, retrieval, or agents
• Familiarity with RAG architectures beyond naive vector search — HyDE, MMR, graph-based retrieval, reranking, or hybrid search
• Exposure to agent frameworks and multi-agent orchestration patterns (PydanticAI, LangGraph, AutoGen, CrewAI, or similar)
• Demonstrated ability to move quickly from idea to working prototype
• A portfolio of explored ideas — published work, technical blog posts, side projects, or OSS contributions
• Strong communication skills — can explain complex research to non-researchers clearly
• Collaborative by default; understands that research value is realized when ideas ship
  • Core: Python, agent frameworks (PydanticAI or equivalent), RAG pipeline design (embedding, retrieval, reranking), managed ML platforms (Vertex AI or equivalent)
  • Nice to have: Systems-level programming experience, familiarity with inference infrastructure (vLLM, TensorRT), experience with RLHF or fine-tuning pipelines, MCP protocol, graph databases (Neo4j)

#LI-JH

#LI-Remote

As an Enterprise Account Manager you will be at the forefront of selling a market leading solution! In this role, you’ll be working within an assigned book of business to retain our highest spend enterprise customers, while looking for opportunities to expand their relationships through cross-sell and upsell. You’ll thrive in a growing organization with exciting career growth opportunities. You'll work alongside driven, supportive teammates, sell proprietary data products that enterprise clients rely on, and earn competitive compensation with unlimited upside.

What You Will Do:

• Manage six-figure renewals by demonstrating measurable business outcomes driven by ZoomInfo's data points and products
• Lead data validation exercises and proof-of-value engagements that connect ZoomInfo data to measurable client business outcomes
• Own a book of business comprising ~20 accounts with an employee headcount over 1,000.
• Increase spend into these accounts to grow them via off-cycle upsell with deal sizes ranging $100K-$500K+ ACV.
• Identify new business opportunities within existing clients using referrals, prospecting into white space and utilizing established relationships.
• Work collaboratively with an entire team of internal resources to navigate complex use cases and ensure tight alignment with customers on how ZoomInfo can help them achieve their business objectives.

What You Bring:

• 6+ years of successful enterprise solution selling experience, with a proven track record of exceeding quotas.
• Experience closing six-figure deals using value selling frameworks, point-of-view driven sales processes, and MEDDIC methodology.
• Strong data fluency with the ability to connect data insights to measurable business outcomes; familiarity with AI, LLMs, and data foundation principles with the ability to articulate their impact on organizational goals.
• Confidence working with and selling to C-Level executives in IT and GTM, navigating multiple business stakeholders throughout the sales cycle.
• Consultative, education-first selling approach that guides customers through their AI transformation journey.
• Technically oriented mindset with the ability to engage confidently in complex, solution-driven conversations.
• Experience selling alongside ecosystem partners like hyperscalers and global consultancies.
• Broad business acumen spanning enterprise functions including IT, Finance, and Go-to-Market organizations.
• Knowledge of the business intelligence, data infrastructure, and AI/LLM market landscape preferred.
• Strong organizational skills, attention to detail, high energy, and a "can-do" attitude.
• Self-discipline and motivation to work independently.

What’s In It For You:

• Top-notch tech stack and access to leading tools and technologies.
• Dedicated data strategists, consultants, and a top-notch solutions team to support you throughout the sales cycle
• Strong onboarding program and ongoing weekly enablement
• Market leading product offering (check our our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more! 

This role is a hybrid in-office position,with an expectation of 3 days in office and 2 days at home. Remote is available for those not located near an office. 

The US base salary range for this position is $126,000 - $143,000 + variable compensation + benefits. ($220,000 - $260,000 OTE (on target earnings)).

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-EB1

Are you ready to take the next step in your career as a SMB Account Manager at ZoomInfo? We’re looking for a driven and enthusiastic individual to join our team and take on the exciting challenge of upselling and retaining a portfolio of SMB accounts (companies with less than 100 employees). If you’re motivated by driving growth, exceeding targets, and contributing to a high-performing team, this could be the perfect opportunity for you.

What You Will Do

• Manage a portfolio of roughly 150 existing customer accounts, with a strong focus on retention and growth.
• Use referrals and existing relationships to uncover new opportunities within our valued client base.
• Deliver engaging online product demos that educate, inspire, and convert.
• Build accurate forecasts and maintain a healthy pipeline using Salesforce and Clari.
• Work collaboratively within a dynamic team to progress and close deals over the phone.
• Identify the right stakeholders within existing clients by understanding which verticals we serve and how we deliver quick ROI to their peers.
• Apply creativity and strategic thinking to expand multithreaded relationships within departments, and identify new opportunities across the wider customer organisation.
• Be thoroughly prepared for all client interactions – well-researched, professional, and personable.
  
  

What You Bring

• 2+ years of successful sales experience in a closing role, with consistent quota attainment.
• The ability to deliver a compelling message that resonates at all levels.
• Experience in both transactional and solution-led selling, with confidence across the full sales cycle.
• Excellent interpersonal and verbal communication skills, alongside strong organisational abilities.
• High energy, a proactive attitude, and the ability to juggle multiple priorities with ease.
• Strong qualification skills and the ability to build trusted relationships.
• Self-motivation and the ability to excel in a fast-paced environment.
• Working knowledge of CRM systems, ideally Salesforce.
• Familiarity with the business intelligence market is an advantage.
• Sales and lead development training is preferred.
  
  

What’s In It For You

• A top-tier technology stack.
• A market-leading product offering (with a long list of G2 awards to back it up!).
• A market-leading and competitively structured compensation package
  
  

Benefits to Help You Thrive

• Comprehensive medical, dental, and vision cover.
• Eligibility for future equity awards.
• Pension contributions with employer matching.
• 12 weeks’ parental leave for primary caregivers, and 4 weeks for secondary caregivers.
• Family-forming support of up to $20k, plus discounts on Care.com membership.
• Virgin Pulse wellness programme.
• Optional add-ons such as pet insurance, legal services, and more.
  
  

This is an office-based role, 3 working days in office with the flexibility to work from home on Mondays and Fridays.

#LI-DB
#LI-Hybrid

We're looking for a Software Engineer III to join the Contributory Network team within Data Acquisition - one of ZoomInfo's most strategically important initiatives.

The Contributory Network is building the infrastructure that powers a new generation of intelligence products by ingesting, transforming, and processing first-party data contributed by thousands of customers through their CRM, email, and recording provider integrations.

In this role, you'll build the data pipelines that ingest and transform massive volumes of contributed data, as well as contribute to front-end experiences that give internal teams and customers visibility into the platform. You'll work across the full stack, with a strong emphasis on backend data engineering and a meaningful front-end component.

What You'll Do

• Design and build data pipelines that ingest, validate, and transform first-party data from customer integrations (CRM systems, email providers, recording platforms)
• Develop and maintain ETL/ELT workflows for processing contributed contact information, opportunity metadata, and engagement signals at scale
• Build and enhance front-end interfaces for monitoring, configuration, and data quality dashboards using Angular
• Work with streaming and batch processing technologies to handle real-time and scheduled data flows
• Collaborate closely with product managers to translate business requirements into technical solutions
• Ensure data quality and integrity across the pipeline - from ingestion through enrichment and delivery
• Contribute to observability and monitoring for pipeline health, throughput, and error rates
• Partner with cross-functional teams (Data Quality, Platform, Product) to deliver impactful features

Must-Have Qualifications

Data Engineering

• 3+ years of professional software engineering experience
• Solid experience building and operating data pipelines (ETL/ELT) at scale
• Proficiency in Java
• Experience with data processing frameworks such as Apache Beam, Apache Airflow or Spark
• Hands-on experience with streaming technologies (Kafka, Pub/Sub, or similar)
• Familiarity with cloud platforms, preferably GCP (BigQuery, GKE, Dataflow/DataProc)
• Understanding of data modeling, schema design, and data quality practices

Front-End Development

• Working experience with modern front-end frameworks, ideally Angular
• Ability to build functional, clean UIs for internal tools, dashboards, and configuration screens
• Comfortable working with REST APIs and integrating front-end with backend services

General

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Strong problem-solving skills and attention to detail
• Ability to find the right balance between perfection and getting the job done
• Effective communicator who works well in a collaborative, cross-functional environment

Nice to Have

• Experience with Kubernetes (GKE/EKS) for distributed workloads
• Familiarity with Snowflake, BigQuery, or similar cloud data warehouses
• Experience with Terraform or infrastructure-as-code tools
• Exposure to data integration patterns involving CRM systems or email/calendar APIs
• Experience in a B2B data company or data-as-a-product environment

Why This Role Matters

The Contributory Network is a cornerstone of ZoomInfo's long-term strategy. By building the data infrastructure that processes first-party contributions from thousands of companies, you'll directly power intelligence products - from competitive benchmarking to buyer committee insights to market timing signals - that no other source in the world can offer.

You'll be joining at a pivotal moment: the initiative is high-visibility, the team is growing, and the opportunity to shape how contributory data flows through ZoomInfo is yours to build.

#LI-AR2

#LI-HYBRID

The Opportunity

We're looking for a Senior Software Engineer to join our Web Data team and help build the next generation of ZoomInfo's web crawling and data extraction infrastructure.

This is a hands-on engineering role with high impact. You'll work alongside experienced engineers building large-scale crawling and extraction systems that process billions of pages. Your day-to-day will involve solving real distributed systems problems, writing production code, and shipping features that directly impact data quality across the platform.

You'll partner with a dedicated people manager who handles HR and administrative responsibilities, a product manager who connects business needs with technical work, and a senior manager who removes roadblocks and supports career growth. Your focus is on engineering execution, technical excellence, and collaboration.

What You'll Do

As a Senior Software Engineer, you'll contribute to enterprise-scale crawling and extraction platforms that process massive volumes of web data.

You will:

• Design and implement components of scalable, fault-tolerant web crawling and extraction pipelines
• Write clean, production-grade code in Java and Python
• Build and operate ETL/ELT pipelines for large-scale data extraction and transformation
• Work with cloud infrastructure on GCP and AWS, primarily on GKE
• Improve observability, reliability, and operational excellence across the systems you contribute to
• Partner with product and data science teams to deliver impactful solutions
• Contribute to code reviews, documentation, and knowledge sharing across the team
• Stay current with evolving web technologies, anti-crawling mechanisms, and AI-powered extraction approaches

Must-Have Qualifications

We're prioritizing strong software engineering fundamentals over deep crawling-specific experience. The right candidate is a great engineer first; the domain can be learned on the team.

Software Engineering Fundamentals

• 5+ years of professional software engineering experience building production systems
• Strong CS fundamentals: algorithms, data structures, concurrency, distributed systems
• Proficiency in Java and/or Python
• Track record of owning features end-to-end from design through deployment and operation
• Comfortable making sound architectural decisions at the component level

Data Engineering

• Hands-on experience with cloud data warehouses such as BigQuery or Snowflake
• Experience designing and operating large-scale ETL/ELT pipelines
• Experience with orchestration tools such as Apache Airflow
• Experience with streaming or event-driven systems such as Apache Kafka

Cloud and Infrastructure

• Production experience on GCP (preferred) or AWS; multi-cloud exposure is a plus
• Hands-on experience with Kubernetes (GKE/EKS) for distributed workloads
• Familiarity with infrastructure-as-code tooling such as Terraform

Background and Mindset

• Strong communicator who can explain technical decisions clearly
• Comfortable operating in ambiguity and iterating quickly
• Bias toward action and pragmatic problem solving
• Self-starter who thrives in fast-paced, evolving environments

Nice to Have

• Experience with web crawling at scale (Scrapy or similar frameworks)
• Familiarity with proxy infrastructure, rotation strategies, or anti-bot evasion techniques
• Experience in extracting structured and unstructured web data from diverse site architectures
• Knowledge of SERP (Search Engine Results Page) extraction
• Comfort with AI/LLM-based extraction approaches, applying language models to HTML at scale
• Experience working in a B2B data company or data-as-a-product environment

Core Technical Stack

• Java and Python
• Apache Kafka
• GCP (BigQuery, GKE, Vertex AI)
• Snowflake and Starburst/Trino
• Terraform
• Scrapy and web scraping frameworks
• Proxy management systems
• Distributed systems and Kubernetes
• Apache Airflow
• Large-scale ETL pipelines

Ideal Profile

• 5+ years of software engineering experience
• Experience operating systems that process meaningful volumes of data
• Strong CS fundamentals (algorithms, data structures, distributed systems)
• Excellent communicator who can explain complex ideas to diverse audiences
• Passion for solving hard problems and building elegant, scalable systems
• Self-starter who thrives in fast-paced, evolving environments
• Experience working in a B2B data company or data-as-a-product environment is a strong plus

Why This Role Matters

This role sits at the heart of ZoomInfo's data platform. You'll contribute to the infrastructure that powers our business intelligence products and help shape how web data acquisition is done at ZoomInfo, while working at a massive scale with cutting-edge technologies.

You'll be joining at a pivotal moment: the team is growing, the ambition is high, and there's a real opportunity to make a lasting impact and grow into deeper technical leadership over time.

#LI-AR2

#LI-REMOTE

At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are collaborative, take initiative, and get stuff done we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfil the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenue. 

Role Overview: ZoomInfo is seeking a Data Analyst III to join the Data Operations and Analysis team. This role partners closely with Product, Engineering, and Research teams to enhance data infrastructure, improve data quality, and deliver actionable insights that drive business impact.

Key Responsibilities:

• Develop a deep understanding of data systems, pipelines, and infrastructure.
• Analyze current data processes, identify gaps, and recommend scalable improvements.
• Drive initiatives to enhance data accuracy, coverage, and efficiency.
• Collaborate cross-functionally with Data Engineering, Product, and Research teams.
• Perform advanced data analysis and present insights in a clear, structured manner.
• Mentor junior analysts and contribute to team capability building.
• Work independently to explore data, propose solutions, and execute projects end-to-end.

Core Competencies:

• Strong analytical thinking and problem-solving ability.
• Ability to work in ambiguous environments and drive clarity.
• Effective communication with both technical and non-technical stakeholders.
• High attention to detail and strong organizational skills.
• Self-driven with the ability to manage multiple priorities.

Required Qualifications:

• 5+ years of experience in analytics, data operations, or quantitative research.
• Advanced proficiency in SQL, Python, BigQuery, and Excel.
• Strong understanding of ETL processes and data quality challenges.
• Experience working with large-scale datasets.
• Familiarity with AI/ML concepts including NLP and data modeling.

Preferred Qualifications:

• Experience building or deploying AI/ML solutions.
• Exposure to tools like Tableau or Looker Studio.
• Experience with Databricks, AWS, or Airflow.
• Background in product-driven or project-based environments.

Impact: This role plays a critical part in shaping the future of ZoomInfo’s data ecosystem by improving data reliability, scalability, and strategic value.

#LI-SG2

#LI-Hybrid

The Role

ZoomInfo is building its Forward Deployed Engineering function. You will define how it operates — how engagements run, what the deliverables are, how the playbook works, what scales and what doesn't. The support structure exists (data team, product team, infrastructure, executive sponsorship); what's missing is the person who brings it to life in front of customers and turns early wins into a repeatable model.

As an FDE, you embed directly with ZoomInfo's strategic accounts — large enterprises with complex data needs, often in financial services, insurance, technology, and other globally distributed industries. You work alongside their teams to understand their go-to-market challenges, then design and deliver bespoke intelligence applications that combine ZoomInfo's third-party data with the customer's first-party data to drive real business outcomes.

You own the engagement end-to-end: from discovery through deployment, from executive presentation through production code. You'll work closely with our data and product teams to bring the full breadth of ZoomInfo's data foundation to bear — company intelligence, contact data, buying signals, intent data, and specialized vertical datasets — assembled into purpose-built applications tailored to each customer's specific personas and workflows.

ZoomInfo has one of the deepest go-to-market data foundations in the world — 500M+ professional profiles, 100M+ company records, intent signals, vertical datasets spanning financial filings, insurance, commercial fleet, and more. You'll have access to incredible data, powerful infrastructure, and our most important customer relationships. What you build with them — and how you build it — will define the model going forward.

What Engagements Typically Look Like

A few recurring patterns show up across strategic accounts. Most engagements involve some combination of:

• Entity resolution at scale — reconciling legal entity hierarchies (D&B, tax IDs, company-house registrations) with how customers actually go to market. Multinationals with hundreds of legal entities collapsing to a single GTM record.
• Hierarchy management — enforcing one-to-one matching across regions, fixing parent-child linkage gaps, dispositioning orphaned accounts, surfacing white space on top of clean parent IDs.
• Location-level precision — moving customers off monolithic HQ-level enrichment so geo-based sales teams see local firmographics instead of global rollups.
• Automated, no-human-in-the-loop logic — entity suppression, disposition-based matching, orchestration rules for inactive entities, parent linkages, and white space alerts.
• Data warehouse as the operating layer — moving sophisticated analysis out of CRM (Salesforce can't do hierarchy work at scale) into Snowflake or BigQuery, via API or data cube depending on the workflow.
• Buying group filtering — applying persona-density criteria across hierarchies to turn a customer's 5,600 Disney legal entities into 31 actionable targets.

Two recent engagements as concrete reference points:

A global infrastructure customer brought us 1.8M records and 300K flagged as "unmatched," with a data team of one. An automated domain validation pipeline reframed the problem entirely — 175K inactive sites, 30K redirects, 65K real opportunities — and turned a "coverage gap" conversation into a data quality program.

An enterprise planning platform had 120K Salesforce accounts, broken hierarchies, and field leaders reporting near-zero confidence in their enrichment data. The underlying data was accurate; the matching was wrong. Custom disposition logic on a 10K-account priority sample produced 7,444 high-confidence matches at 98–99% accuracy — validated before scaling the framework to the full universe.

This is the work. It moves between data engineering, applied product development, and stakeholder management — often in the same week.

What You'll Build

Every engagement comprises a consistent service architecture — three pillars built on top of each other, and five capability areas assembled into the actual deliverable.

Three pillars:

1. Data Foundation — golden reference matching, persistent IDs, unified entity profiles across the customer's first-party systems.
2. Data Management — business-specific logic that turns the foundation into something the customer can actually go to market with: customer definitions, account models, entity resolution.
3. Activation — TAM to SAM to SOM, fit scoring, in-market signals.

Five capability areas:

• Data Foundation Development — Match every record across the customer's CRM, ERP, billing, and marketing systems to a golden reference dataset. Build custom disposition logic, domain validation, marketability classification, and legal entity crosswalks. The output is a single persistent ID linking every system.
• Account Architecture & Entity Resolution — Define what an account means for the customer's business (address-based, country, HQ, ultimate-parent rollup, or hybrid), then build automated logic that enforces that structure: duplicate resolution, inactive entity disposition, hierarchy linkages.
• TAM Development & White Space Discovery — Build the customer's complete addressable market against ICP criteria, suppress against existing customers via ultimate-parent rollup, surface white space inside customer hierarchies, and apply buying group filters to reduce overwhelming entity volume to targeted pipeline.
• Account Fit Scoring & In-Market Signals — Build custom fit models from historical win/loss patterns; configure both evergreen signals (executive moves, leadership changes, funding rounds) and tailored ones (intent topic spikes, senior job postings, technology displacement events).
• Ongoing Governance & Automation — Match orchestration rules, enrichment segmentation, CRM field locking, and warehouse integration (Snowflake, BigQuery) that keep the foundation clean as the business evolves.

Most engagements use at least three of these. Your job is to diagnose which the customer actually needs, scope the work, and deliver.

What You'll Do

Own Strategic Customer Engagements End-to-End Serve as the primary technical point of contact for assigned strategic accounts. Run discovery sessions with data engineers, sales operations leaders, and revenue executives. Diagnose the underlying problem (which is rarely the one the customer first describes — "we have a coverage gap" often turns out to be a marketability problem, "we don't trust the data" often turns out to be a matching problem). Scope the use case, design the solution, build the application, deploy it in the customer's environment, and stay accountable for the outcome — not just the delivery.

Bridge Technical and Business Audiences Sit with the sales team. Present to executive leadership. Synthesize complex go-to-market data needs into clear, actionable proposals — then deliver the solution. You're equally comfortable whiteboarding matching architecture with a data engineering team, walking a sales operations director through disposition codes, and presenting ROI to a CRO.

Build the FDE Playbook Document what works: discovery frameworks, engagement phases, integration patterns, deliverable templates, success metrics. The current strategic-account engagements are reference patterns — your job is to extract what's repeatable from each new account and turn it into a model that scales to additional strategic accounts, verticals, and eventually a team. Feed field learnings back to product, engineering, and data teams to inform product direction and dataset priorities.

Drive Stickiness and Expansion Every application you build embeds ZoomInfo more deeply into the customer's daily workflows. Identify expansion opportunities as they emerge — new use cases, new personas, new datasets, displacement opportunities against incumbent providers.

What We're Looking For

High Ownership, High Ambiguity Tolerance This role doesn't exist yet at ZoomInfo. You take ownership of outcomes — not tasks — and you're comfortable making judgment calls with incomplete information, building process where there is none, and figuring things out as you go.

Strong Software and Data Engineering Fundamentals You write production-quality code. You're proficient in Python and SQL, and comfortable working in cloud data warehouses (Snowflake, BigQuery, Databricks, or similar). You've built or substantially worked with: data pipelines, entity matching or deduplication logic, API integrations, and applications that real users depend on daily. Familiarity with API tooling — GraphQL, REST, Postman, authentication patterns (JWT, OAuth) — is a plus; deep expertise isn't required, but you should be comfortable navigating and integrating against APIs quickly. You work fluently in LLM-based development environments like Claude Code or Codex — these are core tools in how we build, not a nice-to-have.

Customer-Facing Communication You've worked directly with customers in a technical capacity — solutions engineering, consulting, technical account management, or a previous FDE role. You can synthesize complex data needs for an executive audience and discuss matching architecture with a data engineering team in the same meeting. You're comfortable navigating enterprise environments with competing stakeholders — sales operations, IT, marketing ops, finance, and revenue leadership all sit at the same table.

Go-to-Market Data Familiarity (Preferred) Experience working with B2B data, CRM systems (Salesforce, HubSpot), enrichment and orchestration tooling (RingLead, Clearbit, Demandbase), or similar go-to-market infrastructure. Familiarity with concepts like firmographic enrichment, entity resolution, hierarchy management, TAM modeling, intent data, and account-based prospecting. This isn't required — if you're a fast learner with the right instincts, we'll get you there.

Why This Role

• The mandate is clear. Driving data consumption and growth across ZoomInfo's strategic accounts is a top company priority. We already have working prototypes, validated customer demand, and executive sponsorship. The data team, product team, and infrastructure are in place. What's needed is the person who executes.
• Enterprise customer access. ZoomInfo's customer base includes market-leading GTM organizations at some of the largest enterprises in the world. You'll be embedded with these teams, solving real problems with meaningful budgets and complex data needs.
• Best-in-class data and infrastructure. ZoomInfo's data foundation, GTM Data Store, query infrastructure, and vertical dataset catalog give you the raw materials to build custom intelligence applications that aren't possible anywhere else.

#LI-AR2

#LI-remote

About the Role : 

ZoomInfo is looking for an experienced, results-oriented Integration Support Specialist who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries.

Shift : Flexibility to work in EST & PST

Hybrid work set up : 3 days in office and 2 days work from home

What You'll Do:

• Provide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform and its integrations.
• Effectively triage and manage escalations to engineering teams for issues that can’t be resolved 
• Document best practices and other useful information to better enable our customers through our online support tools
• Serve as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services
• Learn third-party products and their integrations to educate and guide customers on usage and product adoption
• Identify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal
• Other related duties as assigned

What You Bring:

• Bachelor’s degree Mandatory and 2-3 years of equivalent work experience in SaaS organization 
• Adaptable to Night shift (EST / PST)
• Technical CRM, MAT, or Sales Acceleration platform experience; Certification with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus
• Experience with SOQL (Salesforce), and troubleshooting Salesforce Managed Packages
• Familiarity with troubleshooting or interacting with API's
• Prior experience using DataDog, Jira, and Snowflake
• Prior experience with video conferencing applications
• Proven ability to multi-task and successfully manage multiple priorities simultaneously
• Must have a strong attention to detail and be a self-directed problem solver
• Ability to adapt and pivot in a fast paced, ever-changing environment
• Excellent customer service skills and the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious
• A strong sense of urgency
• Ability to empower end-users to support themselves using our online training resources
• Excellent organizational, written and oral communication skills – You must be able to convey technical jargon in a wide-array of syntax from beginner-level users to developers
• Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation
• A desire and aptitude to learn and understand technical infrastructure
• A positive attitude

Location :  Block A, 11th Floor, Global infocity, Perungudi, Chennai - 96

Shift : 5 PM IST to 2 AM IST 

About the role : 

This role is responsible for leading and managing the complete onboarding process for all ZoomInfo customers, ensuring a smooth and timely implementation experience. You will serve as the primary point of contact, coordinating with cross-functional teams to align goals, timelines, and deliverables. The role focuses on driving customer satisfaction through proactive communication, effective project management, and sharing best practices. Additionally, you’ll ensure a seamless transition to the Customer Success and Account Management teams for continued customer growth and engagement

What You’ll Do 

• Manage the comprehensive onboarding for all ZoomInfo customers (including new business, renewals, and upsells) to ensure customers receive a highly organized program with detailed goals, timelines, and processes. Serve as primary point of contact for customers during the onboarding and implementation phase of the customer lifecycle.
• Build implementation strategies to ensure customers in all customer segments are onboarded within the defined SLAs. Coordinate communication with other areas of the business to ensure a streamlined approach for each and every customer.
• Work directly with customers to set appropriate expectations, address customer goals, determine target dates, manage customer tasks, and provide regular project updates during the onboarding phase of the customer lifecycle.
• Collaborate with the customer success team, customer training team, and customer integrations team to create a streamlined and cohesive approach that allows customers to get successfully implemented and trained.
• Manage multiple simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality. This includes being an asset to the Customer Success Manager, Learning & Development Manager, and Integrations and/or Solutions Engineer while being an advocate for the customer.
• Provide best practices and mentorship to customers on how best to implement ZoomInfo’s suite of products and solutions. Provide thought leadership with regards to overcoming challenges the customer is facing.
• Ensure appropriate handoff of new accounts to the Customer Success Manager and/or the Account Manager. Build out a standardized information flow/transition document to prepare the CSM and AM for success, including documenting wins and challenges the customer faced during the onboarding process.
• Serve as the primary owner of Customer Journey tasks in Salesforce. Document all steps and touchpoints as appropriate.
• Perform a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of employees/customers.

What you bring 

• Any Bachelor degree. At least 3 to 5 years of customer success and/or project management, ideally in a SaaS environment.
• Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
• Highly collaborative, organized, and execution-oriented with strong presentation skills.
• Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
• Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues.
• Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
• Highly familiar with Salesforce CRM.
• Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
• Superior relationship and communication skills (both verbal and written)

#LI-SG2

#LI-Hybrid

ZoomInfo is rapidly growing and looking to add talented and passionate people to our Sales Development, New Business Enterprise team!  As a Senior Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies. You’ll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you’re looking to grow your sales career and sharpen your skills within the Enterprise segment, this is the role for you! 

What You Will Do:

• Prospect into new customers to create a relationship and build a sales pipeline for a Enterprise Account Executives
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to identify sales expansion opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers
• Professional communication and writing skills to articulate the value of the ZoomInfo product suite
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• An opportunity to partner with the top 10% of Account Executives at ZoomInfo.
• Payouts based on both opportunities created and converted revenue, with uncapped earning potential
• Ongoing training to help you grow - our SDR Academy is best in class
• Top notch tech stack 
• Market leading product offering (check our our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from our Waltham, MA, Bethesda, MD or Vancouver, WA office.

The US hourly rate for this position is $31.25 per hour + variable compensation + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-Hybrid

#LI-AO

• Identify and engage senior-level executives at Mid Market organizations (100+ employees), building a robust sales pipeline for Account Managers.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

• An opportunity to partner with Account Managers and support key customers.
• Payouts based on both opportunities created and converted revenue, with uncapped earning potential.
• Ongoing training to help you grow - our SDR Academy is best in class.
• Top notch tech stack
• Market leading product offering (check our our long list of G2 awards)
• Benefits to Help You Thrive -
  • Comprehensive Medical, Dental, Vision.
  • Eligibility for Future Equity Awards.
  • 401k Matching (50% of the first 7% of your contribution).
  • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers.
  • Family forming benefits up to $20k, plus discounts on a Care.com membership.
  • Virgin Pulse Wellness Program.
  • Optional add-ons such as pet insurance, legal service support, and more!.

ZoomInfo is growing and looking for passionate, talented individuals to join our Mid Market Sales Development team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Mid Market companies. This role is designed for someone eager to grow their career within the mid market segment, work closely with top performing Account Executives, and help expand ZoomInfo’s reach across the mid market landscape.

What You Will Do:

• Identify and engage senior-level executives at Mid Market organizations (100-999 employees), building a robust sales pipeline for Mid Market Account Executives.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

What You Bring:

• 1+ year of experience targeting Mid Market-level organizations, demonstrating a strong ability to uncover opportunities and engaging decision-makers.
• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the mid market sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from our Vancouver, WA office.

The US hourly rate for this position is $28.85 per hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

##LI-Hybrid

ZoomInfo is growing and looking for passionate, talented individuals to join our Mid Market Sales Development team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Mid Market companies. This role is designed for someone eager to grow their career within the mid market segment, work closely with top performing Account Executives, and help expand ZoomInfo’s reach across the mid market landscape.

What You Will Do:

• Identify and engage senior-level executives at Mid Market organizations (100-999 employees), building a robust sales pipeline for Mid Market Account Executives.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

What You Bring:

• 1+ year of experience targeting Mid Market-level organizations, demonstrating a strong ability to uncover opportunities and engaging decision-makers.
• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the mid market sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from our Bethesda, MD office.

The US hourly rate for this position is $28.85 per hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

##LI-Hybrid

ZoomInfo is growing and looking to add talented and passionate people to our Sales Development team!  We are looking to hire a Sales Development Representative to our SMB Outbound SDR team. You’ll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you’re looking to join a world-class sales organization where you will be rewarded for your hard work and be able to grow your career, then keep reading!

What You Will Do:

• Proactively identify and reach out to potential leads to create a pipeline for Account Executives
• Articulate the ZoomInfo value proposition by educating prospects on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to uncover and pursue new sales opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• A minimum of one year of related sales experience, demonstrating your ability to excel in an outbound sales role
• To communicate in a clear and compelling manner with a friendly demeanor
• The ability to articulate value and determine what is important to people
• Interest in sales and a desire to succeed
• To be a quick learner with an ability to solve problems
• Dependability, resourcefulness, resiliency and creativity

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Structured promotion path to AE/AM/CSM, whatever path you desire
• Top notch tech stack
• Market leading product offering (check our our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more!

This is an in office position, working a minimum of three days per week from one of our office locations

The US hourly rate for this position is $26.59 per hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-Hybrid

As a member of our Sales Development team, you’ll get world-class training while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive. If you’re interested in a career in the exciting world of software sales and seeing the fruits of your labor set the foundation for a promising career, read on!

What You Will Do:

• Engage and qualify inbound leads to create a pipeline for Account Executives
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to identify new sales opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• The ability to communicate in a clear and compelling manner with a friendly demeanor
• A skilled approach to articulating value and determining what is important to people
• Interest in sales and a desire to succeed
• The desire to learn quickly and to find new ways of solving problems
• Dependability, resourcefulness, resiliency and creativity

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

This role is an in-office position, with the option to work from home on Fridays. 

The US compensation rate is $25 per hour + variable commission + benefits 

#LI-LP
#LI-onsite

As a member of our Sales Development team, you’ll get world-class training while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive. If you’re interested in a career in the exciting world of software sales and seeing the fruits of your labor set the foundation for a promising career, read on!

What You Will Do:

• Engage and qualify inbound leads to create a pipeline for Account Executives
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to identify new sales opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• The ability to communicate in a clear and compelling manner with a friendly demeanor
• A skilled approach to articulating value and determining what is important to people
• Interest in sales and a desire to succeed
• The desire to learn quickly and to find new ways of solving problems
• Dependability, resourcefulness, resiliency and creativity

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

This role is an in-office position, with the option to work from home on Fridays. 

The US compensation rate is $25 per hour + variable commission + benefits 

#LI-LP
 #LI-onsite

ZoomInfo is seeking a Senior DevOps Engineer with a software-first mindset to join our Platform Engineering team. We aren't just looking for someone to manage tools; we want an engineer who treats infrastructure as a software product.

This role is for a proactive owner with a big-picture mindset—someone who takes initiative, looks beyond their immediate tasks, and drives complex projects from initial design all the way to production. You will join a highly collaborative, global team where communication is key to building the "paved road" for our developers across multiple cloud providers.

What You'll do:

• Platform Development: Engineer robust, scalable CI/CD platforms using GitHub Actions, building custom actions and reusable workflows that function as a seamless internal product.
• Software Automation: Develop internal tools and CLI utilities in Go or JavaScript to automate complex SDLC tasks and eliminate manual operations.
• Kubernetes Maintenance: Act as a maintainer for our Kubernetes ecosystem, ensuring the platform is optimized for developer workloads, scalability, and high availability.
• End-to-End Ownership: Lead projects from architectural design to implementation and long-term maintenance, identifying system-wide bottlenecks before they become issues.
• Declarative Infrastructure: Lead the implementation of GitOps workflows using ArgoCD, treating application state and infrastructure as version-controlled code.
• Cloud Orchestration: Provision and manage sophisticated GCP and AWS environments using software-defined infrastructure principles.
• Global Collaboration: Work closely with distributed teams of Architects and Engineers, ensuring clear communication and alignment across different time zones.

What you bring:

• Professional Experience: 5+ years of experience in a DevOps/SRE role OR a total of 6+ years of experience consisting of at least 3 years in Software Development and 3 years in DevOps.
• High Degree of Ownership: A proven track record of taking full responsibility for projects, solving ambiguous problems, and driving initiatives end-to-end.
• Software Proficiency: Strong programming skills in Go, JavaScript, or Python, with the ability to write clean, testable code for automation and tooling.
• Kubernetes Expertise: Hands-on experience as a Kubernetes maintainer, including cluster management, resource optimization, and a deep understanding of Kubernetes internals.
• CI/CD Architecture: Proven expertise in designing complex, logic-heavy pipelines (GitHub Actions preferred).

Additional skills: 

• AI Development: Experience or knowledge in AI/ML development, including building or deploying LLM-based applications or managing AI infrastructure.
• Infrastructure as Code: Advanced experience with Terraform or Pulumi.
• Control Planes: Experience with Crossplane for managing cloud infrastructure via Kubernetes.
• Observability: Familiarity with Datadog or OpenTelemetry to monitor platform performance.
• Architecture: Experience with service mesh (Istio/Linkerd) or microservices networking.

#LI-SK1

#LI-Remote

Job Summary: 

We are seeking a highly skilled and self-motivated Senior Embedded DevOps Engineer to support our engineering  teams. This role will focus on driving changes and ensuring adherence to company-established standards for data infrastructure and CI/CD pipelines. The ideal candidate will have strong experience working with AWS and/or GCP,  cloud-based data streaming and processing services, containerized application deployments, infrastructure automation, and Site Reliability Engineering (SRE) best practices for performance and cost optimization.

What You'll do:

• Drive initiatives to implement and enforce best practices for data streaming, processing, analytics and monitoring infrastructure.
• Deploy and manage services on Kubernetes-based platforms such as Amazon EKS and Google Kubernetes Engine (GKE).
• Provision and manage cloud infrastructure using Terraform, ensuring best practices in security, scalability, and cost-efficiency.
• Maintain and optimize CI/CD pipelines using Jenkins, ArgoCD, and GitHub Enterprise Actions to support automated deployments and testing.
• Work with cloud-native data services such as AWS Kinesis, AWS Glue, Google Dataflow, and Google Pub/Sub, BigQuery, BigTable
• Familiarity with  workflow orchestration services such as Apache Airflow and Google Cloud Composer.
• Develop and maintain automation scripts and tooling using Python to support DevOps processes.
• Monitor system performance, troubleshoot issues, and implement proactive solutions to enhance reliability and efficiency.
• Implement SRE practices to improve service reliability, scalability, and cost-effectiveness.
• Analyze and optimize cloud costs, identifying areas for improvement and implementing cost-saving strategies.
• Ensure compliance with security policies and best practices in cloud environments.
• Drive adoption of company standards and influence data teams to align with best DevOps and SRE practices.
• Collaborate with cross-functional teams to improve development workflows and infrastructure.

What you bring:

• 7+ years of experience in a DevOps, Site Reliability Engineering, or Cloud Infrastructure role.
• Strong experience with AWS and GCP data services, including Kinesis, Glue, Pub/Sub, and Dataflow.
• Proficiency in deploying and managing workloads on Kubernetes (EKS/GKE) in production environments.
• Hands-on experience with Infrastructure-as-Code (IaC) using Terraform.
• Expertise in CI/CD pipeline management using Jenkins, ArgoCD, and GitHub Enterprise Actions.
• Programming skills in Python for automation and scripting.
• Experience with observability and monitoring tools (e.g., Prometheus, Grafana, Datadog, or CloudWatch).
• Strong understanding of SRE principles, including performance monitoring, incident response, and reliability engineering.
• Experience with cost optimization strategies for cloud infrastructure.
• Self-motivated and driven, with a strong ability to influence and drive changes across multiple teams.
• Ability to work collaboratively in an agile environment and support multiple teams. 

Preffered Qualifications:

• Experience with data lake architectures and big data processing frameworks (e.g., Apache Spark, Flink, Snowflake, BigQuery).
• Familiarity with event-driven architectures and message queues (e.g., Kafka, RabbitMQ).
• Experience with workflow orchestration tools such as Apache Airflow and Google Cloud Composer.
• Knowledge of service mesh technologies like Istio.
• Experience with GitOps workflows and Kubernetes-native tooling.

#LI-SK1

#LI-Hybrid

About the Role

We are looking for a highly skilled Senior Data Engineer to become part of our core Data & AI Engineering team. In this pivotal role, you will be responsible for designing and expanding enterprise-level data infrastructure that enables ZoomInfo's internal teams to interact with data comprehensively—extracting, exploring, analyzing, and generating insights—through various platforms using ZI's internal chat agent

The ideal candidate has a strong background in big data processing, pipeline orchestration, and data modeling, with a proven track record of delivering scalable and high-quality data solutions in fast-paced, data-centric product environments. Given the dynamic nature of emerging technologies, this role requires an individual who excels at exploration and embraces continuous learning as core responsibilities. You'll constantly research and implement innovative solutions while integrating vast, diverse data sources into our AI applications, including our industry-leading LLM-powered systems

What you’ll do:

• Design, develop, and maintain high-performance, product-centric data pipelines using Airflow, DBT, and Python.
• Architect and optimize the massive-scale data warehouse and lakehouse that serves as our single source of truth for all customer data, primarily using Snowflake.
• Lead the integration of diverse structured and unstructured data sources (e.g., web data, third-party APIs) into our data ecosystem, ensuring high-quality and reliable ingestion.
• Implement and enforce Model Context Protocol (MCP) or similar architectures to feed accurate and contextual data into our LLM-powered products for applications like Retrieval Augmented Generation (RAG) and advanced search.
• Collaborate with ML engineers, data scientists, and product managers to translate business needs into scalable data solutions that directly enhance customer value.
• Define, monitor, and enforce data quality SLAs across all pipelines and products, ensuring data accuracy and lineage are a top priority.
• Mentor and coach junior engineers, promoting best practices in code quality, data architecture, and operational excellence.
• Participate in architectural decisions and long-term strategy planning for our enterprise-wide data infrastructure, with a focus on cost, performance, and reliability.

What you bring:

• Expert-level SQL for building performant, scalable queries and transformations on massive datasets.
• Strong Python programming skills with a focus on distributed computing, data manipulation, and building robust APIs.
• Production-level experience for large-scale batch and streaming data processing.
• Hands-on experience with DBT (Data Build Tool) for advanced data modeling and transformations in a modern data stack.
• Deep knowledge of Snowflake data warehouse design, optimization, and cost modeling.
• Experience implementing Model Context Protocol (MCP) or similar architectures to feed structured and unstructured data into LLM-powered systems.
• Strong understanding of data architecture concepts, including data lakes, event-driven architectures (e.g., Kafka), ETL/ELT, and data mesh.
• Proficiency with cloud platforms (GCP and/or AWS) and infrastructure as code (e.g., Terraform).

Nice to Have

• Familiarity with LLMOps, LangChain, or RAG (Retrieval Augmented Generation) pipelines.
• Experience with building embedding models or pipelines for Named Entity Recognition (NER).
• Knowledge of data cataloging tools (e.g., OpenLIneage, etc.) and lineage tracking.
• Familiarity with other distributed systems and databases (e.g., DynamoDB, Flink).

Required Non-Technical Skills

• Excellent communication skills – ability to explain complex technical concepts to both engineering teams and non-technical stakeholders.
• Strategic & Product-Oriented Thinking – can translate business objectives and customer needs into scalable, high-impact data solutions.
• Leadership & Mentorship – experience guiding and uplifting engineering teams to achieve their full potential.
• Stakeholder Management – able to collaborate effectively across departments (Product, Engineering, Sales, Compliance).
• Agility & Adaptability – thrives in ambiguous, evolving environments and can rapidly prototype and iterate on solutions.
• Strong documentation habits and ability to evangelize best practices across the organization.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 8+ years of progressive experience in data engineering, with a track record of leadership and impact.

Demonstrated experience in implementing or scaling data infrastructure for a data-centric product company.

#LI-AR2

#LI-REMOTE

This is a remote position in Phoenix, Arizona.

ZoomInfo is growing and looking for passionate, talented individuals to join our Enterprise Sales Development team! As a Senior Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Fortune 500 companies. This role is designed for someone eager to grow their career within the enterprise segment, work closely with top performing Account Executives, and help expand ZoomInfo’s reach across the enterprise landscape.

What You Will Do:

• Identify and engage senior-level executives at Enterprise organizations (1,000+ employees), building a robust sales pipeline for Enterprise Account Executives.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

What You Bring:

• 1+ year of outbound experience, demonstrating a strong ability to uncover opportunities and engaging decision makers.
• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• An opportunity to partner with the top 10% of Account Executives at ZoomInfo.
• Payouts based on both opportunities created and converted revenue, with uncapped earning potential
• Ongoing training to help you grow - our SDR Academy is best in class
• Top notch tech stack 
• Market leading product offering (check our our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

The base pay for this position is $65,000 per year paid hourly with an on target earnings of $105,800 with uncapped commission + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-JH1
#LI-Remote

This is a hybrid position in our Austin, Texas office. 

ZoomInfo is growing and looking for passionate, talented individuals to join our Enterprise Sales Development team! As a Senior Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Fortune 500 companies. This role is designed for someone eager to grow their career within the enterprise segment, work closely with top performing Account Executives, and help expand ZoomInfo’s reach across the enterprise landscape.

What You Will Do:

• Identify and engage senior-level executives at Enterprise organizations (1,000+ employees), building a robust sales pipeline for Enterprise Account Executives.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

What You Bring:

• 1+ year of outbound experience, demonstrating a strong ability to uncover opportunities and engaging decision makers.
• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• An opportunity to partner with the top 10% of Account Executives at ZoomInfo.
• Payouts based on both opportunities created and converted revenue, with uncapped earning potential
• Ongoing training to help you grow - our SDR Academy is best in class
• Top notch tech stack 
• Market leading product offering (check our our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the enterprise sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

The base pay for this position is $65,000 per year paid hourly with an on target earnings of $105,800 with uncapped commission + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

#LI-JH1
#LI-Hybrid

As a member of our Sales Development team, you’ll get world-class training while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive. If you’re interested in a career in the exciting world of software sales and seeing the fruits of your labor set the foundation for a promising career, read on!

What You Will Do:

• Engage and qualify inbound leads to create a pipeline for Account Executives
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to identify new sales opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• The ability to communicate in a clear and compelling manner with a friendly demeanor
• A skilled approach to articulating value and determining what is important to people
• Interest in sales and a desire to succeed
• The desire to learn quickly and to find new ways of solving problems
• Dependability, resourcefulness, resiliency and creativity

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

This role is an in-office position, with the option to work from home on Fridays. 

The US compensation rate is $25 per hour + variable commission + benefits 

#LI-LP
#LI-onsite

The SMB Account Executive is focused on the SMB (small businesses with employee count of 10-99) sector and will support our growth by executing on high-volume and high-velocity sales to good fit SMBs. This role is designed for an enthusiastic, organized and proactive sales professional who thrives in a dynamic environment. Your leadership team will support your success through coaching, team-selling and strategic decision making but you will be counted on to leverage your expertise to strategically build and nurture relationships, crafting tailored solutions that align closely with customer needs. 

What You Will Do:

• Work hard to bring on new clients within the SMB sector through various prospecting methods and support from the SMB SDR team who will be scheduling you with demos as well. 
• Manage the entire sales process, with support from your leadership team, from initial contact through to closing, including assessment of client needs, presentation of products and services, and finalization of sales.
• You will conduct demonstrations of the platform and leverage a number of proof of concepts, such as trials & data enrichment reviews, to help provide the evidence needed for these prospects to come onboard as a client. 
• Engage clients throughout the sales cycle to ensure alignment and understanding of their needs and business objectives.
• Conduct negotiations with prospects and clients to finalize sales in a way that meets both customer satisfaction and company revenue targets.
• Utilize effective negotiation techniques to secure favorable terms and maximize business outcomes.
• Maintain accurate records of all sales activities including demo dispositions, opportunity creation, and stage progression within the CRM system.
• Ensure the CRM database is up-to-date and reflective of all client interactions and sales transactions.
• Utilize Configure, Price, Quote (CPQ) software to accurately quote prices and configurations for products and services tailored to meet client specifications.
• Ensure quotes are generated efficiently and align with internal guidelines and customer requirements.
• Conduct regular sales forecasting to predict revenue streams and adjust sales strategies accordingly.
• Utilize forecasting tools to manage and anticipate sales volumes, helping to inform business decisions and operational planning.
• Performs other duties as required/assigned by manager. 

What You Bring:

• 1+ years of experience in a closing role, ideally one that is high volume & velocity with a track record of exceeding your monthly quota 
• Skilled at overcoming objections and closing deals quickly, utilizing persuasive communication and effective sales strategies
• 1+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in the SMB market
• Demonstrated ability to manage sales processes with an Average Selling Price (ASP) of less than $20,000 and sales cycles shorter than 2 weeks
• Strong focus on rapid acquisition of new clients and driving immediate revenue growth, demonstrating urgency and efficiency in client engagement.
• Ability to close transactions swiftly to meet the dynamic needs of the SMB sector
• Ability to handle straightforward negotiations, focusing primarily on pricing and terms to secure profitable deals while maintaining customer satisfaction
• Strong interpersonal skills to foster loyalty and retention, ensuring a high level of client service and support
• Competency in using CRM and CPQ tools to track sales activities and configure pricing accurately
• Ability to analyze sales data and market trends to adjust strategies and improve performance
• Eagerness to continuously improve through feedback and professional development opportunities
• Quick learner with the ability to adapt to new challenges and changes in the business environment

This is a hybrid role, working a minimum of three days per week from one of our US office locations.

What’s In It For You:

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more! 

The US base salary range for this position is $50,820.00 - $79,860.00 + variable compensation + benefits 

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

 #LI-Hybrid #LI- 

The SMB Account Executive is focused on the SMB (small businesses with employee count of 10-99) sector and will support our growth by executing on high-volume and high-velocity sales to good fit SMBs. This role is designed for an enthusiastic, organized and proactive sales professional who thrives in a dynamic environment. Your leadership team will support your success through coaching, team-selling and strategic decision making but you will be counted on to leverage your expertise to strategically build and nurture relationships, crafting tailored solutions that align closely with customer needs. 

What You Will Do:

• Work hard to bring on new clients within the SMB sector through various prospecting methods and support from the SMB SDR team who will be scheduling you with demos as well. 
• Manage the entire sales process, with support from your leadership team, from initial contact through to closing, including assessment of client needs, presentation of products and services, and finalization of sales.
• You will conduct demonstrations of the platform and leverage a number of proof of concepts, such as trials & data enrichment reviews, to help provide the evidence needed for these prospects to come onboard as a client. 
• Engage clients throughout the sales cycle to ensure alignment and understanding of their needs and business objectives.
• Conduct negotiations with prospects and clients to finalize sales in a way that meets both customer satisfaction and company revenue targets.
• Utilize effective negotiation techniques to secure favorable terms and maximize business outcomes.
• Maintain accurate records of all sales activities including demo dispositions, opportunity creation, and stage progression within the CRM system.
• Ensure the CRM database is up-to-date and reflective of all client interactions and sales transactions.
• Utilize Configure, Price, Quote (CPQ) software to accurately quote prices and configurations for products and services tailored to meet client specifications.
• Ensure quotes are generated efficiently and align with internal guidelines and customer requirements.
• Conduct regular sales forecasting to predict revenue streams and adjust sales strategies accordingly.
• Utilize forecasting tools to manage and anticipate sales volumes, helping to inform business decisions and operational planning.
• Performs other duties as required/assigned by manager. 

What You Bring:

• 1+ years of experience in a closing role, ideally one that is high volume & velocity with a track record of exceeding your monthly quota 
• Skilled at overcoming objections and closing deals quickly, utilizing persuasive communication and effective sales strategies
• 1+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in the SMB market
• Demonstrated ability to manage sales processes with an Average Selling Price (ASP) of less than $20,000 and sales cycles shorter than 2 weeks
• Strong focus on rapid acquisition of new clients and driving immediate revenue growth, demonstrating urgency and efficiency in client engagement.
• Ability to close transactions swiftly to meet the dynamic needs of the SMB sector
• Ability to handle straightforward negotiations, focusing primarily on pricing and terms to secure profitable deals while maintaining customer satisfaction
• Strong interpersonal skills to foster loyalty and retention, ensuring a high level of client service and support
• Competency in using CRM and CPQ tools to track sales activities and configure pricing accurately
• Ability to analyze sales data and market trends to adjust strategies and improve performance
• Eagerness to continuously improve through feedback and professional development opportunities
• Quick learner with the ability to adapt to new challenges and changes in the business environment

This is a hybrid role, working a minimum of three days per week from one of our US office locations.

What’s In It For You:

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more! 

The US base salary range for this position is $50,820.00 - $79,860.00 + variable compensation + benefits 

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

 #LI-Hybrid #LI- 

The SMB Account Executive is focused on the SMB (small businesses with employee count of 10-99) sector and will support our growth by executing on high-volume and high-velocity sales to good fit SMBs. This role is designed for an enthusiastic, organized and proactive sales professional who thrives in a dynamic environment. Your leadership team will support your success through coaching, team-selling and strategic decision making but you will be counted on to leverage your expertise to strategically build and nurture relationships, crafting tailored solutions that align closely with customer needs. 

What You Will Do:

• Work hard to bring on new clients within the SMB sector through various prospecting methods and support from the SMB SDR team who will be scheduling you with demos as well. 
• Manage the entire sales process, with support from your leadership team, from initial contact through to closing, including assessment of client needs, presentation of products and services, and finalization of sales.
• You will conduct demonstrations of the platform and leverage a number of proof of concepts, such as trials & data enrichment reviews, to help provide the evidence needed for these prospects to come onboard as a client. 
• Engage clients throughout the sales cycle to ensure alignment and understanding of their needs and business objectives.
• Conduct negotiations with prospects and clients to finalize sales in a way that meets both customer satisfaction and company revenue targets.
• Utilize effective negotiation techniques to secure favorable terms and maximize business outcomes.
• Maintain accurate records of all sales activities including demo dispositions, opportunity creation, and stage progression within the CRM system.
• Ensure the CRM database is up-to-date and reflective of all client interactions and sales transactions.
• Utilize Configure, Price, Quote (CPQ) software to accurately quote prices and configurations for products and services tailored to meet client specifications.
• Ensure quotes are generated efficiently and align with internal guidelines and customer requirements.
• Conduct regular sales forecasting to predict revenue streams and adjust sales strategies accordingly.
• Utilize forecasting tools to manage and anticipate sales volumes, helping to inform business decisions and operational planning.
• Performs other duties as required/assigned by manager. 

What You Bring:

• 1+ years of experience in a closing role, ideally one that is high volume & velocity with a track record of exceeding your monthly quota 
• Skilled at overcoming objections and closing deals quickly, utilizing persuasive communication and effective sales strategies
• 1+ years of experience in prospecting and self-sourcing opportunities, with a proven track record of effectively identifying and engaging potential clients in the SMB market
• Demonstrated ability to manage sales processes with an Average Selling Price (ASP) of less than $20,000 and sales cycles shorter than 2 weeks
• Strong focus on rapid acquisition of new clients and driving immediate revenue growth, demonstrating urgency and efficiency in client engagement.
• Ability to close transactions swiftly to meet the dynamic needs of the SMB sector
• Ability to handle straightforward negotiations, focusing primarily on pricing and terms to secure profitable deals while maintaining customer satisfaction
• Strong interpersonal skills to foster loyalty and retention, ensuring a high level of client service and support
• Competency in using CRM and CPQ tools to track sales activities and configure pricing accurately
• Ability to analyze sales data and market trends to adjust strategies and improve performance
• Eagerness to continuously improve through feedback and professional development opportunities
• Quick learner with the ability to adapt to new challenges and changes in the business environment

This is a hybrid role, working a minimum of three days per week from one of our US office locations.

What’s In It For You:

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more! 

The US base salary range for this position is $50,820.00 - $79,860.00 + variable compensation + benefits 

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

 #LI-Hybrid #LI- 

ZoomInfo is growing and looking for passionate, talented individuals to join our Mid Market Sales Development team! As a Sales Development Representative (SDR), you'll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Mid Market companies. This role is designed for someone eager to grow their career within the mid market segment, work closely with top performing Account Executives, and help expand ZoomInfo’s reach across the mid market landscape.

What You Will Do:

• Identify and engage senior-level executives at Mid Market organizations (100-999 employees), building a robust sales pipeline for Mid Market Account Executives.
• Research, develop, and execute a strategic outbound sales plan by mapping out targeted accounts and driving opportunities.
• Educate prospective leads on the full suite of ZoomInfo solutions, focusing on how our products solve real pain points within their Sales, Marketing, and Operations teams.
• Help prospects understand the business impact ZoomInfo can deliver, ensuring your conversations are rooted in their needs and challenges.
• Establish strong, trusting relationships with both internal team members and external stakeholders, building confidence in the value ZoomInfo brings.

What You Bring:

• 1+ year of experience targeting Mid Market-level organizations, demonstrating a strong ability to uncover opportunities and engaging decision-makers.
• Demonstrated skill in communicating in a concise and compelling way to senior-level executives across multiple departments.
• The ability to assess prospects’ needs, personalize your outreach, and uncover high-probability opportunities that align with their business challenges.
• Experience creating, executing, and maintaining a well-structured prospecting plan that drives results.
• An eagerness to understand market trends, customer pain points, and organizational changes to improve the effectiveness of your outreach.
• Experience with go-to-market (GTM) technologies like Salesforce, Outreach, and ZoomInfo is a plus.
• Adaptability and the ability to thrive in a fast-paced environment, and always thinking of new ways to drive engagement and pipeline.

What’s In It For You:

• Incredibly strong onboarding program, be set up for success in your first 90 days
• Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• Benefits to Help You Thrive - 
• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact in the mid market sales space, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of three days per week from our Waltham, MA office.

The US hourly rate for this position is $28.85 per hour + variable compensation + benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

##LI-Hybrid

We are rapidly growing and looking to add talented and passionate people to our Sales Development team!  You’ll get world-class training while surrounded by incredible coworkers and leaders who have a vested interest in seeing you thrive. If you’re interested in a career in the exciting world of software sales and seeing the fruits of your labor set the foundation for a promising career, read on!

What You Will Do:

• Engage and qualify inbound leads to create a pipeline for Account Executives
• Articulate the ZoomInfo value proposition by educating prospective leads on our full suite of solutions
• Focus on the value that ZoomInfo brings to an organization vs. just the technical functionality by understanding the pain points that prospective customers are currently experiencing among their Sales, Marketing, Operations and Recruiting teams
• Collaborate with Account Executives to identify new sales opportunities
• Create trust and credibility with both internal and external stakeholders

What You Bring:

• To communicate in a clear and compelling manner with a friendly demeanor
• The ability to articulate value and determine what is important to people
• Interest in sales and a desire to succeed 
• To be a quick learner with an ability to solve problems
• Dependability, resourcefulness, resiliency and creativity