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Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
Join our growing group at Vonage, where we build cutting-edge web applications that power real-time communication experiences used by people every day. We're a diverse team passionate about technology and innovation — and a place where many of today's team leads and architects started out as developers, just like you.
Our team sits at the heart of Vonage's product, developing communication solutions deployed across multiple platforms. We build modern, responsive, high-performance front-end applications that handle real-time events at scale — work that directly shapes how businesses and their customers connect. What we do matters: every feature we ship improves the experience of thousands of users relying on Vonage to communicate.
We collaborate closely with designers, product managers, and engineers across the company, and we genuinely value creativity, collaboration, and having fun along the way.
You’ll lead front-end development for large-scale, real-time applications. You’ll design and implement intuitive, reliable, and performant user interfaces, working end-to-end with designers and backend teams. You’ll help define front-end best practices, mentor others, and drive technical decisions to keep our stack modern and maintainable.
Main tech stack:
Vue.js, JavaScript, TypeScript, Node.js, NestJS, Java, AWS, K8s, SQL
Required:
Experience we consider a plus:
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
You'll be the quality champion for our mission-critical voice platform—working 70% on automation and 30% on creative manual testing. This is a technical, hands-on role where you'll build test frameworks, support engineers, and ensure our SIP/voice systems work flawlessly. Perfect for someone eager to grow in automation, AWS, and voice technologies.
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including Discretionary Unlimited Time off, Medical, Dental & Vision Insurance and 401(k) + more.
Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI#LI-KF1-KF1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Why this role matters:
The Engineering team at Vonage is a fast growing group of talented engineers. Java Developers here face multiple challenges associated with high performance, distributed systems, and processing large volumes of data in real time.
Our Engineers work on an exciting mix of both greenfield and existing projects, giving them an opportunity to explore new technologies.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….
What you will do:
You'll work on end-to-end projects in a full-stack role, aligned with your skills and career goals. As a part of your job, you will be charged with designing, researching, developing, and testing the functional and non-functional areas.
We design and implement new projects while constantly making sure we support large scales of data and traffic, backward and upward compatibility, and more.
Requirements
Experience with modern web frameworks, primarily Java. Experience with Kafka ,Redis and MongoDB.
Good to have experience with node.js , Python
What you will bring:
Nice to Have
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
As a Software Development Engineer in Test (SDET III), you will be a key quality advocate for the Vonage platform, ensuring quality, testability, and security across the full software development lifecycle. You will bridge engineering and quality by building robust automation frameworks that support everything from early development to global, high-traffic production systems.
Your work directly impacts the reliability and scalability of mission-critical conversational commerce and messaging platforms.
Experience we consider a plus:
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
What you will do:
You'll work on end-to-end projects in a full-stack role, aligned with your skills and career goals. As a part of your job, you will be charged with designing, researching, developing, and testing the functional and non-functional areas.
We design and implement new projects while constantly making sure we support large scales of data and traffic, backward and upward compatibility, and more.
Requirements
What you will bring:
Nice to Have
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Seeking a Tax Manager to support global income tax accounting processes and US federal income tax compliance as part of the global income tax team. This position is based in our Holmdel, NJ office or may be performed remotely (US-based) and will report to the Vice President of Tax. This position will be responsible for preparing IAS 12 tax calculations and assisting with the US federal and state tax compliance. Incumbent will also interface with core Finance functions including Corporate Accounting, Legal, and Treasury across a number of US and non-US locations.
Tax Provision
*Preparation of the Annual IAS 12 calculation
*Preparation of the quarterly tax provisions
*Preparation of all supporting documentation such as the Effective Rate Recondition, Deferred Tax Roll forward, etc. with the assistance of international team members
*Preparation and reconciliation of the deferred tax asset calculations and income tax payable accounts analysis
*Preparation of IFRIC 23 Uncertainty over Income Tax Treatments (FIN 48 in ASC 740-10) assessment and calculations
*Liaison with the auditors as needed
*Support quarterly and annual internal and external SOX control documentation
Tax Compliance
*Manage and review US federal and state income tax compliance filings prepared by a third-party provider
* Calculate and prepare workpapers supporting book/tax differences to be reported on Schedule M-3 and provide to third party
*Gather all other supporting workpapers to be reported on federal and state income tax filings such as A&A support, FinCEN/BSA (FBAR) information, Boycott Information, etc.
*Prepare quarterly estimated tax payments and annual extension and coordinate payment execution via check, ACH, or electronic filing.
*Prepare ~65 city income tax filings using BNA software
*Cash tax forecast
*Research and respond to notices received from various jurisdictions as necessary
*Manages the overall tax compliance calendar
Tax Contingency
*Lead contact on all US federal and state income tax audits
*Managing all Information Document Requests (IDRs) issued by the IRS
*Coordinate with outside advisors as necessary Requirements
*Bachelor’s Degree in Accounting.Certified Public Accountant required. Post-graduate study in Taxation preferred.
*5 to 7 years of experience with a Big 4, regional accounting firm or corporate tax department.
*Strong knowledge of income tax accounting (IFRS and ASC 740)
*In-dept understanding of US Federal and state income tax compliance.
*Ability to clearly and professionally communicate, verbally and in writing, with a wide variety of coworkers, executives, and directors.
*Ability to perform tax research and ad hoc requests
*Experience with Oracle ERP preferred and BNA tax software
*Ability to manage multiple deadlines in a fast-paced environment
*Strong analytical and problem-solving skills.
Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We enable Vonage’s operational scale and reliability through strong governance, data-driven decision-making, and deep functional expertise. Our focus is on building sustainable operations that support global growth and a high-quality customer experience.
Numbering resources are foundational to our products, customer experience, and regulatory compliance. With licences to operate across multiple countries and partnerships with global carriers, we ensure the right numbers are available in the right locations at the right time — and efficiently managed throughout their lifecycle.
This role consists of managing the number inventory and associated operations (number provisioning and testing, regulatory compliance, Know Your Customer (KYC) processing, all porting aspects, migrations, troubleshooting, optimisation and automation).
Soft Skills:
#LI-MB2
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Share this job
Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
Authentication and identity are the front door to every Vonage product — and the Cerberus team is the engineering team that keeps that door secure, reliable, and scalable for hundreds of thousands of business users worldwide. Sitting at the heart of the Vonage Business Communications and Vonage Contact Center platforms, we own the full identity stack — OAuth 2.0 / OIDC, SSO, MFA, SCIM, RBAC/ABAC, fraud detection, and more — processing hundreds of thousands of requests per minute in production. This is not a supporting role; it is core infrastructure where a single decision can affect the security and availability of Vonage's entire product suite. As a Software Engineer joining a team of 6 senior engineers, you will take end-to-end ownership of mission-critical microservices, contribute to the modernization of the VCC identity platform, and help shape the technical direction of a fast-moving, security-first team — with real impact visible at scale from day one.
Design, develop, and maintain authentication and authorization microservices (backend-heavy, full-stack) serving the VBC and VCC platforms
Take full ownership of features end-to-end — from requirement kick-off and solution design through implementation, code review, testing, production deployment, and post-deploy monitoring
Participate actively in Agile ceremonies — daily stand-ups, sprint planning, retrospectives, and design discussions — contributing concrete technical insights and surfacing risks early
Manage production deployments using CI/CD pipelines (GitHub Actions / Bolt), including smoke tests, E2E test execution, log analysis (Kibana / Grafana), and incident response
Implement and maintain security-critical flows including OAuth 2.0, OIDC, SAML 2.0, JWT, MFA, passkey/FIDO, SCIM, and inter-service authentication patterns
Write and maintain technical documentation — architecture decision records, playbooks, runbooks, and knowledge-transfer materials
Participate in on-call rotation (OpsGenie), responding to production alerts, investigating issues, and driving root cause analysis
Leverage AI-assisted development tools (e.g., GitHub Copilot, Claude Code) to enhance personal productivity, code quality, and delivery speed.
Required:
Full-Stack developer with a strong server-side orientation — comfortable owning backend services while able to contribute to frontend when needed
Proficiency in Node.js — ability to design, build, and maintain scalable backend services in JavaScript/TypeScript
Hands-on AWS experience — working knowledge of core AWS services (EKS/Kubernetes, EC2, Secrets Manager, WAF, S3, CloudFront, Lambda, ElastiCache)
Microservices architecture — experience designing and operating distributed microservice systems, including service-to-service communication, event-driven patterns (Kafka), and API design
PostgreSQL / relational databases — proficiency in schema design, query optimization, and database best practices
AI-augmented development — active user of AI coding assistants (GitHub Copilot, Claude Code, Cursor, or equivalent) as part of everyday development workflow
Experience we consider a plus:
NestJS — experience building backend services with the NestJS framework (the team's emerging standard for VCC services)
DevOps practices — familiarity with CI/CD pipelines, GitHub Actions, infrastructure-as-code (Terraform / CloudFormation / Helm charts), and Kubernetes manifests
#LI-KF1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Share this job
We are looking for an experienced Core Voice Manager to lead a world-class team responsible for maintaining and evolving our enterprise voice infrastructure. This role involves overseeing global operations, managing on-call support rotations, and ensuring exceptional call quality and reliability across all voice platforms. This position is ideal for a professional who thrives at the intersection of voice technology, operations, and innovation.
Lead and mentor a global voice operations team focused on reliability, performance, and scalability
Manage daily operations, including incident response and on-call coordination
Configure, maintain, and troubleshoot SBCs, policy servers, and other voice infrastructure components
Analyze SIP signaling and call flows to identify issues and implement fixes
Collaborate with cross-functional partners (Network, Cloud, Security, Engineering) to deliver end-to-end voice solutions
Partner with vendors like Ribbon for advanced troubleshooting, upgrades, and platform enhancements
Strengthen our voice systems with automation, monitoring, and proactive performance improvements
Ensure all systems align with cloud and enterprise security best practices
4+ years of experience managing engineering teams
Knowledge of SIP stack, call flows, and voice troubleshooting
Hands-on experience with SBCs and policy servers—strong preference for Ribbon platform experience
Proven background in on-call operations and incident management
Solid understanding of AWS cloud platform
Familiarity with voice security practices and compliance frameworks
Experience we consider a plus:
Experience automating voice operations or implementing CI/CD pipelines
Familiarity with observability tools (Grafana)
Helping others can only be achieved with the right people and the right resources. That’s why we’ve created a workplace culture that is supportive, encouraging, respectful, diverse and progressive. We think about the future as much as we think about the present. We offer our people a competitive salary and flexibility where they need it.
Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Job Summary
We help customers meet their business communication needs through the successful delivery of Vonage’s entire portfolio of Contact Center (CCaaS) and Unified Communications (UCaaS) solutions. Our customers demand exceptional experiences with products and services delivered on time, within budget and in line with technical, operational and functional expectations. Our job is to ensure this happens through the application of customer, business, technical and service understanding that orchestrates a high-complexity technical deployment across a unified approach.
As the leader of the Professional Services team, you will oversee the successful launch of UC and CC services, championing the technical synergy between our communication platforms and our customers' CRM environments to deliver a fully integrated, world-class user experience.You will oversee the delivery of seamless UCaaS/CCaaS-to-CRM workflows, ensuring that our services are configured to optimize customer support and sales operations. This role requires a deep understanding of Computer Telephony Integration (CTI), data synchronization, and the technical mapping required to integrate with CRM records.
Essential Job Functions
Requirements
Education: Bachelor’s degree in CS, IT, or equivalent experience. Salesforce Certified Administrator or ServiceNow Certified Admin certifications are highly preferred.
#LI-MB2
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Vonage Communications APIs:
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Why this role matters:
The Strategic Sales Overlay is responsible for driving incremental, high-value revenue growth for the Network Powered Solution by co-selling alongside core account teams, shaping complex deals, and accelerating adoption of NWPS. This role does not replace core sellers; instead, it amplifies sales effectiveness, ensures solution-led selling, and enables repeatable, scalable revenue across priority verticals and strategic customers.
The Overlay acts as the commercial quarterback for the NWPS solution working with core account sales lead —bridging product, engineering, GTM, and sales—to ensure the right opportunities are pursued, positioned, and closed.
Your key responsibilities:
Revenue Growth & Deal Acceleration
Co-Sell & Field Enablement
Go-to-Market Execution
Pipeline & Forecast Discipline
Cross-Functional Leadership
What you’ll bring:
Required Qualifications
Preferred Qualifications
Behavioral Attributes
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Why this role matters
The Engineering team at Vonage is a group of talented engineers working on complex challenges associated with high-performance distributed systems and processing large volumes of data in real time.
We are looking for Software Engineers to join our dynamic development team. As a key contributor, you will play a vital role in building out our Template Management functionality.
What you will do
What we value
The Stack
What you will bring:
What is in it for you
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
SDET (Software Development Engineers in Test) engineers perform and participate in application development and testing. We ensure continuous quality and testability of code throughout the software development lifecycle. We build quality within the software development process through automated testing suites, providing comprehensive support from code development to functionality. We live on the leading edge of system and component design, developing solutions that serve millions of users and businesses all over the world.
The SDET Manager brings this to life by contributing to technology development and decision-making and guiding the work of SDET engineers and teams. This person will be coming in at a time of growth, not only within ‘a’ single team, but across Vonage API - therefore this person will need to be prepared and experienced to scale processes & teams.
Experience we consider a plus:
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
SDET (Software Development Engineers in Test) engineers perform and participate in application development and testing. We ensure continuous quality and testability of code throughout the software development lifecycle. We build quality within the software development process through automated testing suites, providing comprehensive support from code development to functionality. We live on the leading edge of system and component design, developing solutions that serve millions of users and businesses all over the world.
The SDET Manager brings this to life by contributing to technology development and decision-making and guiding the work of SDET engineers and teams. This person will be coming in at a time of growth, not only within ‘a’ single team, but across Vonage API - therefore this person will need to be prepared and experienced to scale processes & teams.
Experience we consider a plus:
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
This role is crucial for driving the growth and success of Vonage's API/CPaaS solutions, particularly for the Video API vertical team. As a Video API Account Executive, you will play a pivotal role in expanding existing relationships with tech-savvy customers and cultivating new ones, focusing on high-growth digital and cloud software companies. Given Vonage's position as a leader in WebRTC Video solutions, your work will directly contribute to helping innovative companies integrate video into their customer experiences, setting them apart in their respective industries.
Required:
Experience we consider a plus:
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
As a Staff Platform/SRE Engineer, you are a key technical leader for our India-based engineering team, acting as a bridge between high-level architectural vision and world-class execution. Working closely with Senior Management and the Global Architecture team, you will help shape Vonage’s engineering culture. You will drive the implementation of our long-term technical roadmap for our Cloud-Native Kubernetes platform, ensuring our global production APIs remain resilient, cost-efficient, and secure. Your mission is to eliminate systemic friction through software engineering, ensuring a seamless experience for hundreds of developers interacting with the cloud.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Share this job
We are seeking a Staff Engineer / Staff Architect to provide end-to-end technical leadership across our Jumper AI / Conversational Commerce platform. This role spans backend systems, frontend architecture, cloud infrastructure, and platform design, with responsibility for guiding teams building Journey Builders, event-driven orchestration engines, commerce and payment platforms, and multi-channel messaging systems.
You will operate at the architecture and system design layer, working across multiple teams and domains rather than owning a single feature. The role requires deep technical judgment, strong communication skills, and the ability to balance product velocity with long-term platform health.
Experience we consider a plus:
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We're looking for a skilled Full Stack Engineer to join our expanding Jumper AI / Conversational Commerce platform team. This role requires robust experience in both frontend development (Vue.js / React.js) and backend development (Golang, Gin/Echo/Fiber). You will be instrumental in the design, development, and maintenance of scalable, secure, and high-performing applications that power our conversational commerce platform. This platform is used globally by enterprises to provide personalized, omnichannel experiences to their customers.
This position offers the chance to work across the entire technology stack, from crafting intuitive and dynamic user interfaces to building APIs and backend services deployed on Google Cloud Platform. You will collaborate closely with cross-functional teams, including design, product, data, and DevOps, to deliver impactful, customer-centric solutions.
Experience we consider a plus:
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We're looking for an experienced FreeSWITCH Developer / VoIP Software Engineer to design, develop, and maintain the telephony solutions that power Vonage's call processing platform. You'll build real-time voice communication systems that handle millions of calls, developing features like call processing, recording, voicemail, conferencing, and external service integrations. This is a critical role where your work directly impacts business communications for customers worldwide.
What You'll Do
Core Responsibilities
Day-to-Day Collaboration
What You'll Bring
Required Experience & Skills
Telephony & VoIP Expertise (Must-Have)
Programming & Development
Cloud & Infrastructure
Problem-Solving & Debugging
Nice to Have
Why This Role Matters
As a FreeSWITCH Developer at Vonage, you'll work on voice infrastructure that powers critical business communications globally. Your code will directly enable features that millions of users depend on daily, and you'll have the opportunity to shape the architecture of next-generation voice platforms.
Work Style
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
About the Role:
We're looking for an experienced FreeSWITCH Developer / VoIP Software Engineer to design, develop, and maintain the telephony solutions that power Vonage's call processing platform. You'll build real-time voice communication systems that handle millions of calls, developing features like call processing, recording, voicemail, conferencing, and external service integrations. This is a critical role where your work directly impacts business communications for customers worldwide.
What You'll Do
Core Responsibilities
Day-to-Day Collaboration
What You'll Bring
Required Experience & Skills
Telephony & VoIP Expertise (Must-Have)
Programming & Development
Cloud & Infrastructure
Problem-Solving & Debugging
Nice to Have
Why This Role Matters
As a FreeSWITCH Developer at Vonage, you'll work on voice infrastructure that powers critical business communications globally. Your code will directly enable features that millions of users depend on daily, and you'll have the opportunity to shape the architecture of next-generation voice platforms.
Work Style
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We are looking for a Business Performance & Pricing Analyst, based in Poland, to join our Commercial Strategy & Performance team within the API Business Unit.
This role sits at the intersection of commercial analysis, pricing intelligence, and business performance monitoring. You will be responsible for tracking and analysing the performance of our API products, generating actionable insights, and supporting the definition and execution of our pricing strategy. Your contribution will be essential to safeguard and improve the profitability of our APIs, and to help Vonage achieve its revenue and margin growth objectives. You will work closely with Pricing Managers, the Business Performance team, Sales, Product, and Finance stakeholders — acting as a key analytical partner across the organisation.
This role is offered as an 8-month fixed-term contract.
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We are looking for a Software Engineer to join our hybrid Java/Go development team. You will take a pivotal role in the development of a Go microservice that is critical to our Fraud Prevention Platform - responsible for handling and delivering fraud alerts to our customers in real time. This is a high-impact role at the heart of our fraud detection capabilities, where your work will directly protect Vonage customers at scale.
We are a team that embraces the future: we have a strong and growing adoption of AI across our engineering workflows, and we actively leverage AI agents in our day-to-day work - from accelerating development cycles to enhancing fraud detection intelligence. If you are excited about working in an environment where AI is not a buzzword but a real part of how we build and operate, you will feel right at home.
Required:
Experience we consider a plus:
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Vonage's API Business Unit is building a modern, lean architecture practice in a small central architecture team that empowers distributed teams to make fast, sound decisions independently. This is a high-impact individual contributor role at the heart of that practice.
You will work across product and platform boundaries, providing the architectural clarity, shared patterns, and strategic direction that connects engineering decisions to business outcomes.
You'll bring structure to complexity, help teams navigate trade-offs, and build the architectural capability that lets the organisation move faster with confidence.
Required:
Experience we consider a plus:
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We embody the notion of what's next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.
The Engineering team at Vonage is a group of talented engineers working on complex challenges associated with high-performance distributed systems and processing large volumes of data in real time.
We are looking for an Engineering Manager to help evolve and scale our best-in-class SMS messaging platform. As we continue to introduce industry-leading features, our engineers work across an exciting mix of greenfield initiatives and enhancements to existing systems
Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel - including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
We’re looking for a Full Stack Software Engineer to join our Connectors Engineering team and help enhance Vonage Connectors Collection.
As part of the team, you’ll contribute to both new feature development and production improvements, with a strong focus on quality, fault tolerance, and performance. You’ll gain hands-on experience with real-time communications and event-driven systems.
Our Engineers work on an exciting mix of both greenfield and existing projects, giving them an opportunity to explore new technologies. You will develop both frontend and backend solutions, take part in enhancing our range of connectors and services. You will collaborate with the other team members, product manager and other teams to deliver world-class products across multiple platforms. You will embed AI assisted engineering into daily practice to accelerate delivery and enhance outcomes. Also you will proactively adopt emerging AI capabilities to improve workflows and shares best practices with the team.
Required:
Experience we consider a plus:
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We’re seeking a Java Software Engineer to join our Cloud Engineering team and help drive innovation across the Vonage Video Platform. This role will focus on enhancing our PaaS backend systems, improving cloud resource control and provisioning, and contributing to scalable architecture design and distributed computing solutions.
As part of the team, you’ll contribute to both new feature development and backend system improvements, with a strong focus on quality, fault tolerance, and performance. You’ll gain hands-on experience with real-time communications, and use data to help improve how we build and scale our services.
This is a great opportunity to grow your skills by working on large-scale, highly available systems alongside a team of experienced engineers who are passionate about cloud infrastructure, media technologies, and real-time communication.
Experience we consider a plus:
#LI-JM1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We’re seeking a Java Software Engineer to join our Cloud Engineering team and help drive innovation across the Vonage Video Platform. This role will focus on enhancing our PaaS backend systems, improving cloud resource control and provisioning, and contributing to scalable architecture design and distributed computing solutions.
As part of the team, you’ll contribute to both new feature development and backend system improvements, with a strong focus on quality, fault tolerance, and performance. You’ll gain hands-on experience with real-time communications, and use data to help improve how we build and scale our services.
This is a great opportunity to grow your skills by working on large-scale, highly available systems alongside a team of experienced engineers who are passionate about cloud infrastructure, media technologies, and real-time communication.
Experience we consider a plus:
#LI-JM1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.
We help customers succeed through the successful delivery of our entire portfolio of solutions. Our customers expect products and services to arrive on time, within budget and in line with technical, operational and functional expectations. Our job is to make sure this happens. We apply customer, business, technical and service understanding to orchestrate a holistic and unified company approach to developing and delivering what our customers need and expect. We integrate Vonage capabilities with customer requirements and work with them to install, configure, educate and train. Their success is our success.
We’re looking for a talented Professional Services Consultant to deliver outstanding client solutions. Your role will include scoping client requirements, uncovering what customer experience problems need solving, and managing multiple project delivery with the added opportunity of global travel.
The primary role of the Professional Services Consultant is to provide solution implementation services, integration development, training, and associated consulting. Given the nature of the job, the Consultant must be able to work both independently and in a team. The successful PS Consultant will quickly inspire the customer’s confidence in Vonage's services and solutions through his/her product knowledge, applications expertise, creativity, integrity, responsiveness, and effective communication.
Directing early solution consideration around gaps/risks, including the effective engagement of executives, Sales, Development, and Product Management.
Required:
#LI-MB2
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
About Vonage: Vonage is a global cloud communications business that offers flexible and scalable voice, messaging, video and data capabilities across Unified Communications, Contact Centres and Communications APIs. Our mission is to drive efficiencies and build synergy across engineering, product and customer support to make customer and employees experience outstanding.
By joining Vonage’s Lean Agile Centre of Excellence, you’ll have an opportunity to shape the future of customer engagement by supporting our engineering and product teams to deliver a truly immersive platform experience.
Why this role matters
We are seeking a dynamic and pragmatic Agile Delivery Manager to join our diverse global team. As a Agile Delivery Manager, you will play a crucial role in supporting our Agile transformation. This is an excellent opportunity for someone who is passionate about Agile and eager to take the next step in their career supported by an experienced Agile team.
Vonage is entering an exciting new chapter, focused on consolidating and aligning a business that has grown and diversified through acquisition. This role will be part of the Lean Agile Center of Excellence (LACE) at Vonage. The LACE are implementing Agile at Scale across the business to help align our teams and maximize the value they deliver. This role is a chance to get real experience of driving agile transformation you won’t get from training or certification.
What you will do
As an Technical Delivery Manager at Vonage, you will drive delivery excellence through Agile transformation across the organization. Your primary focus will be enabling high-performing delivery flows and fostering a strong Agile culture within one or more teams. You will also support Release Train Engineers in planning and executing SAFe events.
What you will bring
What is required for application
What is in it for you
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!
Why this role matters
As an API Support Engineer at Vonage, you will provide first-class technical support to our rapidly growing strategic customer base, integrating our real-time communication APIs and SDKs.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….
What you will do
What you must have:
Any of the following is a huge plus:
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. Vonage API solutions empower organizations to build their custom omnichannel communications structure — reaching and engaging customers on their preferred schedule and channel, including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
The Strategic Business Development Manager – Network Powered Solutions (NwPS) is responsible for identifying, shaping, and incubating new growth opportunities to expand the NwPS addressable market and build a sustainable, multi-year pipeline. Operating at the intersection of market sensing, partnerships, and solution incubation, you'll ensure NwPS solutions are built in alignment with customer demand and ahead of competitive shifts — with a focus on opportunity creation that converts into revenue over a 12–36 month horizon.
Market & Opportunity Discovery
Identify emerging market needs, industry inflection points, and new monetisation models aligned with corporate strategy
Develop and validate new use cases, vertical plays, and solution concepts that can scale over time
Conduct structured market analysis (TAM, value pools, buying centres, competitive dynamics)
Pipeline Incubation
Build and maintain a future-year opportunity pipeline (12–36 months) with clear conversion paths into sales execution
Seed early-stage opportunities through pilots, design partnerships, and proofs of value
Work with Sales Overlay and core sales teams to transition mature opportunities into active sales motions
Strategic Partnerships & Ecosystem Development
Identify, develop, and manage strategic partners (technology, platform, ecosystem, or channel) that unlock new markets or accelerate adoption
Structure joint value propositions, co-innovation initiatives, and go-to-market frameworks
Support partnership governance, alignment, and long-term growth planning
Solution Incubation & Executive Engagement
Collaborate with Product, Engineering, and Architecture teams to validate feasibility, differentiation, and scalability of new concepts
Sponsor early customer trials, pilots, and lighthouse engagements
Engage senior customer and partner stakeholders to test strategic narratives and shape executive-level business cases
Represent the company in strategic forums, industry events, and innovation ecosystems
Required:
8–10+ years of experience in strategic business development, corporate strategy, or innovation-led growth roles
Proven ability to build pipeline ahead of formal sales execution
Strong commercial and technical acumen across complex B2B solutions
Experience engaging C-level stakeholders and shaping long-term value propositions
Comfort operating without quota pressure while remaining outcomes-driven
Strategic, curious, and externally oriented — with strong storytelling and analytical rigour
Comfortable with ambiguity, long time horizons, and a builder's mindset
Experience we consider a plus:
Experience launching new products, platforms, or business units
Background in ecosystem or platform-based business models (API platforms, marketplace models, developer ecosystems)
Exposure to Telco, Network API, CPaaS, or GSMA/CAMARA ecosystems
Experience in global, matrixed organisations with cross-functional leadership responsibilities
Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Share this job
The Senior Director, Strategic Solution Architect – Network Powered Solutions (NwPS) is a market-shaping leadership role responsible for defining and driving Vonage's NwPS growth strategy over a 12–36 month horizon. You'll own the mandate to seed, incubate, and qualify the next generation of revenue opportunities — operating at the intersection of market intelligence, strategic partnerships, solution incubation, and executive engagement.
Working closely with the GM, Product, Sales, Marketing, and Ericsson stakeholders, you'll serve as the primary architect of Vonage's long-term NwPS growth narrative. This role requires strategic vision, commercial acumen, technical curiosity, and the ability to operate with conviction in ambiguous, innovative environments.
Team Leadership
Lead, develop, and scale the Strategic Business Development team across supply BD, demand BD, and ecosystem engagement workstreams
Set the team's mandate, OKRs, and operating rhythm — ensuring clarity, accountability, and disciplined execution
Serve as executive sponsor for the team's most strategic engagements
Market & Opportunity Discovery
Define and evolve the NwPS addressable market opportunity — identifying emerging use cases, vertical plays, and monetization models
Lead structured market analysis (TAM, value pools, competitive dynamics) to prioritize where the business should invest ahead of the market
Pipeline Incubation
Own and govern the NwPS future-year opportunity pipeline (12–36 months), ensuring clear conversion paths into sales execution
Seed early-stage opportunities through pilots, design partnerships, and lighthouse engagements
Work closely with Sales Overlay and core sales teams to transition mature opportunities into active sales motions
Strategic Partnerships & Ecosystem Development
Identify, develop, and govern strategic partnerships — including CSPs, ISVs, GSIs, and ecosystem players — that unlock new markets or accelerate NwPS adoption
Lead supply-side BD efforts to secure advanced Network API supply from CSPs (QoD, Location, Network Insights) in priority markets
Represent Vonage in strategic forums and industry events (e.g., GSMA, MWC, CAMARA)
Solution Incubation & Executive Engagement
Sponsor early customer trials, field PoCs, and lab demonstrations that validate new use cases
Engage C-level stakeholders at customers, partners, and CSPs to test strategic narratives and build executive sponsorship
Shape and present executive-level business cases and multi-year growth stories to internal and external audiences
Cross-Functional Leadership
Partner with GM, Sales, Product, Marketing, and Ericsson stakeholders to ensure BD activities feed the broader NwPS strategy
Drive governance and reporting cadence — including monthly engagement reviews, supply pulse checks, and executive steering updates
Required:
15+ years in strategic business development, corporate strategy, or ecosystem development roles
Proven track record of building and leading BD teams in complex, matrixed, global organizations
Deep experience in Telco, Network API, CPaaS, cloud, or enterprise technology
Demonstrated ability to build pipeline and create market opportunities ahead of formal sales execution
Strong commercial and technical acumen across complex B2B and B2B2x solutions
Experience engaging and influencing C-level stakeholders at customers, partners, and CSPs
Proven ability to lead through ambiguity and deliver outcomes on long time horizons
Experience we consider a plus:
Background in ecosystem or platform-based business models (API platforms, marketplace models, developer ecosystems)
Familiarity with CAMARA, GSMA Open Gateway, or Network API standards
Exposure to Ericsson, Nokia, or major CSP ecosystems
Experience launching new products or business units from early-stage to commercial scale
Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-JB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities into their applications. Our mission is to power meaningful conversations and connections through innovative cloud communications solutions.
As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions and how they deliver value to businesses.
Join us in shaping the future of cloud communications! Apply today to become a Customer Success Manager at Vonage API.#LI
#LI-MW1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We are looking for a skilled Software Development Engineer in Test (SDET) to join our engineering team. You will be responsible for designing, building, and maintaining automated test frameworks and SDLC, with focus on Playwright-based test automation across UI and APIs for the 3th Party Integration.
This role combines strong programming skills with a quality-first mindset, ensuring our applications are reliable, scalable, and production-ready.
Required:
Experience we consider a plus:
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Channel Sales leverages partner relationships to sell Vonage products and services. We work with existing partners and develop relationships with potential new partners to support the company’s ongoing sales growth and success. You can join our team as a Channel Manager, providing channel sales support for a large region and/or portfolio of assigned customers and partners.
Required:
#LI-MB2
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Share this job
At Vonage, we’re redefining how businesses communicate in today’s fast-moving digital, cloud, and real-time world. Our Sales team is high-energy, customer-focused, and relentlessly innovative - committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.
As an Alliance Partner Executive, you’ll be at the forefront of our ServiceNow ecosystem strategy—expanding our footprint and influence by building and managing powerful relationships.
The ServiceNow Alliances team is a key growth engine for Vonage—driving pipeline and revenue by aligning our business with ServiceNow and its extended ecosystem. This role is perfect for someone who thrives on relationship-building, strategic partnerships, and go-to-market execution.
We’re looking for someone experienced in the ServiceNow ecosystem or with a strong background in partner management or alliances. If this sounds like you—keep reading!
Own executive alignment and sales engagement - position Vonage as ServiceNow’s top communication partner
Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders. Drive execution of regional go-to-market strategies with ServiceNow and other alliance partners. Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates. Represent Vonage at industry events, promoting our brand and ecosystem value. Manage technical and business escalations to maintain partner success and deal velocity. Execute against established revenue, activity, and relationship goals. Support ongoing optimization of alliance processes to enhance partner program impact.
This role would be part of our Commission Compensation structure and overall compensation would be based on 60% Base/40% Commission split.
#LI-RV1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
At Vonage AI, we help businesses worldwide connect with their customers more effectively—without compromising on service quality. Our team designs and delivers intelligent Virtual Agents (text and voice) across multiple channels and industries, creating seamless, personalized, and engaging customer experiences.
We’re looking for an AI Conversation Designer—a creative, curious, and people-oriented professional—to join our global Conversation Design team. This role is ideal for someone who enjoys blending language, UX thinking, and technology to solve real-world communication challenges.
As a Conversation Designer, you’ll be responsible for designing the user experience of Virtual Agents and working directly with clients to deliver end-to-end projects. You’ll help clients and partners understand conversational AI capabilities, identify valuable use cases, design Virtual Agents, deploy solutions using Vonage AI Studio, and support projects throughout their lifecycle.
This role combines creative copywriting, conversational UX, and technical problem-solving. Your work will impact millions of customer interactions every day, and you’ll have the opportunity to work in a fast-growing field at the intersection of design, language, and AI.
Required:
Experience we consider a plus:
#LI-RV1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
As a member of Vonage’s Product Delivery organization, you'll have a unique opportunity to shape the future of customer engagement. By supporting our engineering and product teams, you'll help deliver a truly immersive platform experience that revolutionizes how businesses communicate.
The Technical Delivery Manager is a pivotal role responsible for orchestrating the Agile Release Train (ART) and ensuring the smooth delivery of value across programs and portfolios. The ideal candidate will possess extensive experience in leading Agile transformations, managing delivery processes, and optimizing team performance using tools like Jira. This role is crucial in aligning teams, facilitating Agile ceremonies, and driving continuous improvement in a dynamic and evolving organization.
#LI-MW1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
As Head of Architecture, you'll be at the epicentre of Vonage's transformation—defining the technical foundation that enables the company to compete at the frontier of communications and AI. You'll have the unique opportunity to work at the intersection of Vonage's agility and Ericsson's global scale, turning breakthrough technology into tangible business impact.
This is not a traditional enterprise architecture role. You'll be shaping the future of how enterprises communicate, collaborate, and leverage AI-powered insights, working on problems that affect millions of users globally and defining architectures that will scale to hyperscale dimensions.
You'll join our Chief Innovation Office (CINO) as a key member of the leadership team driving the next frontier of innovation and growth. This strategic role will define and execute the end-to-end technology strategy and common reference architecture that enables Vonage to transform disruptive technology into scalable business value.
Reporting directly to the Chief Innovation Officer, you will lead a multidisciplinary architecture team spanning AI, Enterprise/Data, IT, Developer Experience, and Telecom domains. You will inherit a team of 6 Architects distributed across the UK and Spain. You'll serve as a critical bridge between Vonage's agile innovation engine and Ericsson's massive global scale, ensuring every technology investment strengthens our competitive position and advances our strategic impact.
The Chief Innovation Office is a strategic organisation created to lead innovation and growth at Vonage. Working closely with partners and customers, the CINO transforms disruptive technology into scalable growth while serving as a strategic bridge that converts technology and market complexity into actionable commercial value.
Experience:
Technical Domain Expertise:
Leadership Capabilities:
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
As Head of Architecture, you'll be at the epicentre of Vonage's transformation—defining the technical foundation that enables the company to compete at the frontier of communications and AI. You'll have the unique opportunity to work at the intersection of Vonage's agility and Ericsson's global scale, turning breakthrough technology into tangible business impact.
This is not a traditional enterprise architecture role. You'll be shaping the future of how enterprises communicate, collaborate, and leverage AI-powered insights, working on problems that affect millions of users globally and defining architectures that will scale to hyperscale dimensions.
You'll join our Chief Innovation Office (CINO) as a key member of the leadership team driving the next frontier of innovation and growth. This strategic role will define and execute the end-to-end technology strategy and common reference architecture that enables Vonage to transform disruptive technology into scalable business value.
Reporting directly to the Chief Innovation Officer, you will lead a multidisciplinary architecture team spanning AI, Enterprise/Data, IT, Developer Experience, and Telecom domains. You will inherit a team of 6 Architects distributed across the UK and Spain. You'll serve as a critical bridge between Vonage's agile innovation engine and Ericsson's massive global scale, ensuring every technology investment strengthens our competitive position and advances our strategic impact.
The Chief Innovation Office is a strategic organisation created to lead innovation and growth at Vonage. Working closely with partners and customers, the CINO transforms disruptive technology into scalable growth while serving as a strategic bridge that converts technology and market complexity into actionable commercial value.
Experience:
Technical Domain Expertise:
Leadership Capabilities:
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Share this job
The Fraud Investigation Analyst is a key position in Vonage’s fight against fraud by protecting our customers from abuse, taking down fraudsters and ensuring the profitability of the company. The duties of the role include identifying and qualifying new strategic anti-fraud initiatives to detect and prevent fraudulent transactions and behaviour. You will be confident in proactively initiating new investigations, evidence gathering, communicating effectively with other areas of the business to recover losses, and obtaining support from product and engineering teams to deliver the improvements and technologies required to detect and prevent these problems up front.
Schedule (MX/IN);
Schedule (PL);
Required:
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.
Applies talented sales techniques and strong interpersonal and communication skills to build, maintain and deepen customer relationships across an assigned territory. Provides face-to-face customer contact with a focus on understanding and developing creative solutions to business problems. Collaboratively partners across Vonage teams to ensure a unified and holistic approach to solution development, implementation and ongoing management. Assumes shared-ownership of customer satisfaction, account retention, renewal and revenue growth. Represents the entire range of company products and services to assigned customers, working with customers through the entire planning cycle to ensure their needs and expectations are met.
Required:
This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.
Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-MR1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
The Corporate Travel & Expense (T&E) Program Manager is responsible for managing and evolving Vonage’s global T&E programs. This role is responsible for ensuring efficient operations, strong internal controls, and a high-quality employee experience, while supporting ongoing program enhancements and global scalability and sustainability objectives
Program Management: Day-to-day oversight of the global T&E program, including policy governance, tools administration, and process improvement initiatives
Expense Operations: Monitor expense audit activity, manage exception queues, and ensure timely payment and clearances
Corporate Card Program: Serve as program administrator, overseeing card issuance, account maintenance, and issue resolution; serve as liaison between cardholders and the issuing bank
Purchasing Card (P-Card) Program: Oversee the departmental p-card program, ensure proper usage, controls, and compliance.
Vendor & Platform Management: Act as system administrator and primary point of contact for relationships with travel management company, expense platform, and compliance tools
Policy & Compliance: Maintain and update T&E policies, including periodic reviews, communication of changes and training
Reporting & Analytics: Build and deliver regular reporting on travel spend, policy adherence, and program KPIs to finance leadership and key stakeholders
System & Process Improvement: Drive process improvement initiatives to streamline processes, improve efficiency, improve user experience, and compliance across T&E workflows
Bachelor’s degree
Experience in corporate travel management, procurement, or strategic sourcing preferred.
Understanding of global travel operations, supplier negotiations, and contract management.
Experience managing travel platforms and relationships with vendors.
Advanced analytical and financial management skills.
Excellent communication, stakeholder management, and leadership abilities.
Proficiency in travel and expense systems (e.g., SAP Concur, FCM, Oversight, or similar platforms).
Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.
#LI-JS3
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
#LI-KS1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Vonage is seeking a commercially driven Senior Account Executive & Manager to join our growing ANZ team, based in Australia. As Vonage continues to expand its footprint in the Unified Communications (UCaaS) and Contact Centre (CCaaS) markets, this is a unique dual-mandate role — one that combines the hunger of a net new business hunter with the strategic depth of a seasoned account manager.
You will be responsible for both securing net new revenue across the ANZ region and driving growth within an existing portfolio of accounts. This means identifying and closing new opportunities, deepening executive relationships, and expanding Vonage's presence across complex, multi-stakeholder environments — all while maximising the value delivered to your existing customer base through cross-sell and upsell.
This is a high-impact position for someone who thrives in both the chase and the build. If you want to own your book of business from first contact through to long-term strategic partnership, this role is for you.
New Business Development
Account Management & Growth
Stakeholder Engagement & Sales Excellence
This role is central to Vonage's growth strategy in ANZ — combining the best of new business development and strategic account management to position Vonage as the partner of choice for enterprise communications.
#LI-MB2
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
Build the quantitative foundation that proves and amplifies Verify v2's value—transforming verification telemetry into a reliable, customer-facing data infrastructure that demonstrates measurable ROI, optimizes channel economics, and lays the groundwork for an autonomous identity and verification platform.
You'll own the end-to-end data pipeline from raw events to customer-visible metrics that answer the question every customer asks: "What is this product actually worth to my business?"
Build the metrics that quantify customer-specific business impact:
Establish pricing intelligence at the customer level:
Create a single source of truth for channel economics:
Build the intelligence layer for workflow optimization:
Design data architecture that enables autonomous decision-making:
Ship ML/analytics products that move toward autonomous verification:
Develop data products that customers will pay for:
Define commercial success:
|
Area |
Target KPIs |
|
Customer Value Proof |
100% of enterprise customers have ROI dashboards; X% increase in documented customer savings |
|
Channel Optimization |
+X% conversion rate improvement; −X seconds median time-to-verify; −X% cost-per-success |
|
Fraud & Abuse |
−X% fraudulent traffic; $Xm in prevented losses; |
|
Data Product Revenue |
X% attach rate on premium insights; $Xm incremental ARR from data products |
|
Platform Readiness |
Certified datasets powering ≥3 autonomous routing decisions; |
Verification is shifting from a cost center to a strategic differentiator. The data infrastructure you build will:
You'll shape how Vonage—and our customers—think about identity verification as a measurable, optimizable, intelligent system.
#LI-WW1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Ready to apply?
Apply to Vonage
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