We are seeking two Technical Project Managers (TPM) to lead complex, multi-disciplinary projects in a hands-on, high-visibility role that requires technical expertise and cross-functional responsibility.

As a TPM, you must exhibit excellent interpersonal, conflict resolution, and negotiation skills, and foster open communication across project teams. You will organize and oversee projects from inception to completion, coordinating activities across teams to meet both business and technical objectives. Business needs can change rapidly, so you’ll need to stay connected with both internal and external dependencies to ensure high-quality and on-time delivery. In this role, you will work with engineering, operations, corporate, security, and business teams to define project strategy and requirements, manage project metrics, and ensure consistency across the program.

The ideal candidates will develop a deep understanding of our technology, effectively communicate its functionality, and possess the technical depth necessary for success in their role, while also demonstrating a strong commitment to productivity, automation, and innovative thinking for continuous improvement.

Key Responsibilities:

• Directs large-scale, complex projects often involving multiple matrix partners
• Defines project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Implements and manages initiatives across various platforms
• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion, proactively ensuring that teams are "in sync" in terms of communication, schedules, issues, etc.
• Manages mostly high-priority projects in terms of complexity, risk, and/or business criticality while managing multiple projects simultaneously, juggling activities, and prioritizing accordingly
• Identifies, mitigates, prioritizes, manages, and resolves project issues, constraints, dependencies and risks
• Creates and manages the overall plan/roadmap, including all project tasks, dependencies, and critical paths
• Champions and serves as a key contributor to the continuous improvement of PM best practices, using innovative ideas to increase the effectiveness of the organization

Qualifications:

• Bachelor’s degree in Computer Science, Business Administration, or a related field, or equivalent work experience
• 5-8+ years of project management experience in a technical environment, managing large-scale projects, and program management
• Proven experience in managing infrastructure, platform, and security focused initiatives, including software development lifecycle (SDLC) projects, enterprise upgrades, and cross-functional technology implementations
• Strong understanding of benchmarks, compliance, and regulatory requirements
• Strong familiarity with project management software tools, methodologies, and best practices
• Excellent analytical and problem-solving abilities
• Outstanding leadership skills and experience leading cross-functional teams and ability to navigate a highly matrixed organization effectively
• Exceptional written and oral communication skills; effectively communicating to business leaders, able to work with business, engineering, infrastructure, operations, Corporate and information Security
• Experience with Jira, Confluence and ServiceNow is a plus, not required
• Possess a deep understanding of technical projects and associated dependencies, able to gauge severity of technical issues
• Proven ability to quickly earn the trust of sponsors and key stakeholders; motivate teams; resolve conflict; execute with limited information and ambiguity
• Comfortable juggling competing priorities and handling ambiguity. Thrives in an agile and fast-paced environment on highly visible projects and initiatives
• PMP, Agile, or similar certification preferred

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range for the Technical Project Manager III role is $108,900 - $147,300. The pay range for the Technical Project Manager IV role is $135,800 - $183,8300.

The anticipated annual base salary range for these positions is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

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PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. 

The impact you will have:

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
• Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise
• Create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement/user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

What we look for:

• U.S. citizenship 
• 7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers 
• Programming experience in Python, SQL or Scala 
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role 
• Understanding of solution architecture related to distributed data systems
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program, or project management, including account, stakeholder and resource management accountability
• Experience in resolving complex and important escalations with senior customer executives
• Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30% when needed

ABOUT THE JOB

A Chief Engineer at Anduril provides senior technical leadership and oversight on products across major defense projects. They establish technical direction and engineering standards for significant system developments. They make critical technical decisions that impact product design, accompanying project execution, program success and company strategy. They are also a critical partner in customer engagement and management, and can act as a co-lead with the Program Manager. Chief Engineers are seen as the responsible party for their products, and are held accountable for technical delivery & safety.

WHAT YOU’LL DO

• Lead inter-disciplinary team (e.g., Software, Hardware, Robotics, T&E) to develop and deliver integrated systems for multi-purpose missions.
• Set technical vision and define system architecture to guide overarching development efforts
• Establish and maintain best practices for system development, including software standards, code reviews, configuration management, build processes, testing, etc.
• Triage issues, conduct root cause analysis of failures, and coordinate next steps with engineering teams
• Mentor junior engineers and ensure technical team is professionally developing at tenure-appropriate levels
• Support local engagements with the local customer as the technical SME
• Travel up to 25% of time to build, test, and deploy capabilities at Anduril test ranges and customer-directed sites

CORE REQUIREMENTS

• Currently possesses and is able to maintain an active U.S. Top Secret Clearance
• Bachelor's degree in Computer Science, Robotics, Electrical Engineering, or a related technical field
• A minimum of 12 years of experience in autonomous systems, robotics, and defense applications within the intelligence or defense communities
• Experience in a technical management/engineering role, leading teams to integrate software and hardware solutions.
• Experience developing and executing complex technical programs to include
• Payload, sensor integration
• Navigation / Autonomy
• Networking / Communications
• Optical sensing, radar, RF, EW
• UAS Systems
• Systems Architecture - Payload integration level (Delivered the systems specifically)
• Rapid integration timeline and field testing/field deployment

PREFERRED QUALIFICATIONS

• Experience with SITL and HITL simulation environments and the execution of comprehensive testing programs
• Experience deploying technical solutions in the field both foreign and domestic

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and next generation national security products for Intelligence Community (IC) customers and partners worldwide. We work with the IC and international partners to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

We are looking for an experienced analyst to support our growing team to develop and execute a strategy to expand AIS global business. The individual will collaborate and share substantive expertise across AIS to identify and assess new markets, technologies, and business opportunities for AIS capabilities and programs. In addition, the individual will also support AIS programs supporting the U.S. Intelligence Community as well as other business lines in the Frontier Systems Division, including Air Defense and Counter Intrusion.

The ideal candidate will have deep substantive knowledge of defense systems and capabilities in key global markets, with extensive experience in applying that expertise to deliver actionable analysis and assessments.

The ideal candidate will have experience working with senior foreign business or government officials and interest in directly supporting and enabling international business development and engagements with foreign partners.

WHAT YOU'LL DO

• Partner with customers to turn needs into features while balancing user experience with engineering constraints.
• Support development and execution of strategies to shape, capture, and close AIS strategic growth opportunities in new or existing markets.
• Research and understand existing and prospective markets for AIS, international defense and security needs, current or planned programmatic and technical roadmaps, resource allocations and opportunities, and the competitive landscape.
• Collaborate closely with stakeholders throughout the company including partner business lines and corporate functions to advance AIS growth initiatives.
• Develop AIS global business development content for corporate reviews and key planning products.
• Support the proposal process for AIS global opportunities.
• Schedule, attend, and publish notes from customer and partner calls.
• Support VIP visits and other customer engagements at Anduril locations.
• Foster a culture of trust, open communications, customer focus, innovation, and continuous improvement.

REQUIRED QUALIFICATIONS

• 8+ years of experience in program management, preferably in defense or government contracting
• Proven track record of managing large-scale, complex programs across the product development lifecycle
• Strong understanding of contracting processes and large scale program management
• Ability to navigate complex contractual landscapes and ensure compliance
• Strong financial management skills, including budget development and tracking
• Experience with development and management of program metrics and dashboard
• Demonstrated ability to actively develop and execute an effective program risk management plan
• Experience in developing and executing communication strategies for high-visibility programs
• Substantive experience with intelligence analysis tradecraft and methodologies.
• High ownership and initiative. Comfortable with ambiguity and capable of succeeding in a fast-paced, dynamic, and creative environment. A good teammate who works well with others.
• Ability to create and deliver presentations in technical and programmatic reports to key leadership and customers.
• Excellent written and verbal communication and briefing skills with experience presenting to executives and customers.
• Demonstrated success leading cross-functional teams and/or managing resources.
• Ability to interface with a wide range of US and international customers.
• This role is onsite 5 days a week at our Reston, VA office.
• Willingness to travel up to 40%.
• Eligible to obtain and maintain an active U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• Proven track record in designing and implementing best practices that drive operational efficiency and sustainable growth
• Experience with both hardware and software development lifecycles
• Bachelor's degree in Engineering, Computer Science, or related field; Master's degree preferred
• PMP certification or equivalent preferred

Anduril is seeking a Technical Program Manager to directly support our most sensitive programs. You will be a part of the team building and maintaining the critical classified infrastructure. You will have the opportunity to work with and learn from some of the world’s best engineers and cybersecurity professionals as you help to implement cutting edge systems. You will work directly with customers and systems deployed across the globe in support of national security missions all while gaining invaluable experience navigating complex cybersecurity regulation frameworks.

As a Technical Program Manager, you will be responsible for managing programs that make it possible for the greater organization to increase the capability, maturity, and adoption of the full suite of Anduril’s products. These programs will be diverse in nature and require you to be organized and flexible to adapt to changing situations. You will be asked to craft and validate product vision, collaborate with external and internal partners, and lead a team of engineers to deliver tangible outcomes.

WHAT IS AIS?
Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

WHAT YOU’LL DO

• Drive cross-team projects and programs from inception to completion with the ability to prioritize and balance competing organizational needs.
• Define the roadmap for infrastructure, security, and software support of our classified programs and systems.
• Identify and develop new internal processes and strategies to improve cross-functional team alignment.
• Lead a high performing and senior team that spans across Classified IT, Cyber Assurance, DevOps, and Network Engineering.
• Proactively communicate the organization’s goals and updates consistently and effectively with leadership.
• Manage a sizable budget, drive procurement processes, and oversee vendor relationships, acting as a primary point of contact for significant build-out projects or new facility requirements.
• Act as a central point of contact for corporate tie-ins, providing clear requirements and driving consensus from internal teams for construction and new build initiatives.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science or a related field (i.e. Information Technology or Cybersecurity).
• 15+ years experience leading complex technical programs in fast moving, unstructured, or startup environments.
• Proven experience managing IT infrastructure projects involving classified networks and programs.
• Strong understanding of IT infrastructure components and their interdependencies. You are a true generalist and systems thinker. You understand how IT teams and ecosystems work together and how classified systems are derived from unclassified architecture.
• Exceptional communication and interpersonal skills with both technical and non-technical stakeholders.
• Ability to navigate ambiguity, resolve user issues, and work autonomously to solve problems.
• You are a forever learner and intellectually curious. You do not get stuck in ‘one way’ of doing things and are constantly evolving ways of execution that align to drive the best mission outcome.
• You are outcome and mission oriented and will do whatever it takes to get the job done - even if that means coming up with new creative ways of executing and straying from ‘standard’.
• Strong people management skills - you’ll be managing and enabling a high performing and senior team. You need to be a champion and enabler, not a micro-manager.
• You are low ego and don’t need to be the face of everything. You get excited by making things happen behind the scenes and making your team shine.
• Expertise in project management methodologies (e.g., PMI, Agile, Scrum) and project management tools. Experience working with project management software.
• This is an in office role based in Reston, VA. You will be expected to be in office and working hand-in-hand with our teams.
• U.S. Person status is required as this position needs to access export-controlled data.
• Occasional travel (< 25%)
• Currently possesses and is able to maintain an active U.S. Top Secret SCI security clearance.

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

FEQ227R295

While candidates in the listed location(s) are encouraged to apply for this role, exceptionally well-qualified candidates in other East Coast locations will also be considered.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Data Intelligence Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science, machine learning, and AI. As a member of our team, you will exercise and grow your expertise in those areas, using open source projects such as Apache Spark™, Delta Lake, and MLflow. This is a customer-facing role, where you will work with customers, your teammates, the product team, our post-sales teams and partners, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish meaningful outcomes for their businesses. In this process, you will build relationships with our customers, identify and cultivate champions, and establish yourself as a trusted advisor. You will report to a Field Engineering Manager within the Financial Services team at Databricks.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, execute proof of concepts for strategic customer projects, and validate integrations with cloud services and other 3rd party applications
• Build and present reference architectures, how-tos, and demonstrate applications for customers
• Become an expert in, and promote open source projects (Apache Spark™, Delta Lake, MLflow, and Unity Catalog) across developer communities through meetups, conferences, and webinars
• Travel to meet with customers in your territory

What we look for:

• 4+ years in a customer-facing pre-sales role, or consulting role - preferably working with big-data technologies to solve data engineering and big-data analytical challenges
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, SQL, Scala, Java, or R
• Experience working with global system integrators, consulting organizations, or financial services technology, or financial services data providers is a positive differentiator 
• Experience building solutions with public cloud providers such as AWS, Azure, or GCP
• Experience with Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Experience with Data Warehousing technologies (Ex: SQL, OLTP/OLAP/DSS)
• Undergraduate degree or higher in an engineering or mathematics discipline such as Computer Science, Applied Mathematics, Electrical Engineering, etc.)

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer, Auth0 Opportunity
Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role:

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

You might also have (not mandatory):

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with micro services, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

#LI-LSS1

#LI - Remote

P23532

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

As a key member of Anduril's recruiting team, you will be responsible for the company's talent management as we continue to rapidly grow. Your work will be hands-on and involve collaborating with leaders and individual contributors to define the hiring needs of the company. To achieve this, you will be given the autonomy and tools to execute on our strategy to build and develop Anduril's world class team. We are looking for someone who can handle high levels of ownership while tackling every aspect of recruiting and is excited to be part of small team where no task is too big or too small. 

This role is open to 6 month contract-to-hire only. Location: Reston, VA, Washington D.C., or Costa Mesa, CA. 

WHAT YOU’LL DO

• Move fast, with a process for consistently sourcing, tracking and maintaining a high volume of candidates while maintaining open lines of communication with stakeholders
• Establish deep trust and partnership with business leaders to help influence talent strategy while executing on hiring deliverables
• Build trust through consistency and a strong operating rhythm in partnership with cross-functional stakeholders to help scale and manage company growth
• Embed yourself into the business and into your teams to understand the product positioning and market fit, technical roadmap, and culture of the team
• Develop a strong understanding of the mission while learning how to effectively pitch the team and opportunity, ultimately closing exceptional technical talent for the organization
• Track and analyze pipeline and performance data to gain insights into areas of opportunity and translate that into a data-driven narrative that enables increased momentum
• Build recruiting strategies that contribute to the long-range growth of the company, implementing best practices around referrals and process improvements where needed
• Act as a subject matter expert in prospecting techniques and tools used for information retrieval, data extraction, web-scraping, continuous process improvement, process automation, and candidate management
• Conduct interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios
• Engage passive candidates using Linkedin Recruiter, Gem, Boolean strings, referral and SOBO campaigns
• Provide a consistent and positive candidate experience throughout the entire recruiting process with proactive communication and engagement

REQUIRED QUALIFICATIONS

• 6+ years experience recruiting and sourcing for technical roles and closing top tier engineering talent (startup/software experience preferred)
• 4+ years of client interaction experience, including working with Hiring Managers and Directors, taking new requirements, reviewing profiles and updating pipeline progress
• Experience acting in a consultative manner where your guidance has led to improved outcomes, and a positive candidate experience, while earning the respect of your peers and clients
• Strong understanding of the technical skills and experience required for Engineering positions within the business
• Clear and effective communication with candidates to understand motivation, drivers, and fit within the organization
• Experience managing various funnels of candidates and keeping track of their progress throughout the recruitment process
• Working knowledge of applicant tracking and HRIS systems
• Working knowledge of interview techniques and applicant screening methods
• Familiar with a wide variety of sourcing avenues

PREFERRED QUALIFICATIONS

• Experience in Startup, Tech, and relevant domain experience
• Are self-sufficient and are able to work with little direct supervision
• Resilient and creative – ideal candidates will be flexible enough to face routine obstacles, trouble shoot, and create a solution on the fly
• Attention and Communication – ideal candidates will be direct and succinct. They will share information in a timely and efficient manner, improving collaboration and productivity, while practicing active listening and engagement with intent
• Ownership – Be accountable for your universe and in tune with the business. Everyone on this team takes full responsibility for helping Anduril achieve its mission. That means seeking to improve all aspects of our company even in ways that are not explicitly part of our job while leveling up anything you can directly impact in realtime
• Low ego, high curiosity – Value learning over being right. Embraces delivering and receiving candid feedback, and see every setback as an opportunity to iterate and improve

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. This role will be an integral partner to Anduril’s Product and Program Teams. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements. 

ABOUT THE JOB

Anduril is seeking an experienced Configuration Manager to lead Anduril’s configuration management and change control activities across multiple programs in its Reston location. The role includes the opportunity to define and commission a digital engineering infrastructure from scratch that will enable best-in-class capabilities in model-based engineering, digital factory design, digital manufacturing and pioneer building and deploying configuration management AI tools. As a Configuration Manager, you will work closely with the leaders of critical Anduril programs to manage a highly dynamic and fast-paced design and engineering environment. The Configuration Manager will be the focal point for capturing and defining the baseline for a program’s requirements, design, testing, manufacturing, and sustainment data structures (requirements baseline, EBOM, MBOM, SOM, BOP etc.).

WHAT YOU’LL DO

• Be an integral partner to Anduril’s Product and Program Teams by:
  • Defining the configuration management plans for key programs.
  • Ensuring that supported programs have robust and comprehensive configuration identification processes and documentation.
  • Managing the end-to-end configuration control process including engineering release, facilitating critical configuration control forums (CRB, TRB, CCB etc.)
  • Working with Configuration Management Analysts to build and maintain configuration status accounting dashboards ensure that that critical data is captured, recorded and distributed (decisions recorded, ECRs and ECNs populated, implementation checklists written etc.)
  • Coordinating and leading configuration audits (functional configuration audits, physical configuration audits etc.)
• Own end-to-end change management for key programs:
  • Ensuring that all engineering change requests are appropriately documented, reviewed, approved, and communicated in a timely manner.
  • Setting agendas for configuration management meetings (Technical Review Board, Change Control Board etc.) ahead of time.
  • Generating, populating, and submitting change requests including manage compilation and synthesis of impact analyses.
• Be the leader for critical configuration management activities and forums by:
  • Organizing and managing critical configuration control forums (the Change Review Board, the Change Control Board) including scheduling, owning the agenda, and vetting facilitation of materials (business cases, inventory disposition recommendations, effectivity analyses etc.).
  • Leading the Change Control Board meeting and driving discussions to decisions.
  • Communicating and distributing conclusions and decisions made in configuration management forums (CCB, TRB etc.).
• Be responsible for product configuration by:
  • Analyzing product baselines (EBOM, MBOMs etc.) in Teamcenter for compliance to industry and organization standards.
  • Supporting configuration management reviews and audits, including FCA/PCA and provide direction before, during and after the events to prevent or resolve issues.
  • Performing periodic audits of as-built records as product definition data in Teamcenter (EBOM, MBOM etc.)
• Be the expert resource for the Product for Engineering Release and Change Management standards by:
  • Modeling the use of Teamcenter software to manage Engineering changes, including part revisions, EBOM/MBOM/SBOM updates, documentation modifications, and associated workflows.
  • Providing guidance and support to Engineering teams in configuring the Engineering, Manufacturing and Service Bills of Materials (EBOM, MBOM, SBOM).

REQUIRED QUALIFICATIONS

• 5+ years of proven direct product configuration management experience (Product structure, parts, drawings and requirements management).
• 5+ years of demonstrated experience working in high complexity and high rate production environments (aerospace, automotive, security systems, medical devices, nuclear, etc.).
• Familiar with configuration management principles and practices (EIA649/C, MIL-HDBK-61B etc.).
• Experience with product lifecycle management (PLM) and/or data management toolsets for configuration management of complex products
• Possess high attention to detail and strong organizational skills.
• Excellent written and verbal communication skills – you must have an ability to synthesize complex quantitative data into clear decision statements.
• BA/BS in an engineering discipline (Mechanical, Electrical, Aerospace, Nuclear, Manufacturing etc.)
• Ability to earn trust, maintain positive and professional relationships, and contribute to our inclusive culture.
• Currently possesses and is able to maintain an active U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• Proven experience in aerospace industry
• Proficient in technical writing of processes and procedures
• Experience with Teamcenter, Teamcenter Requirements, Teamcenter Quality, Confluence & JIRA.
• Experience being a Teamcenter administrator (or equivalent product lifecycle management software).
• Database skills with SQL queries, etc.
• Certification in CM2 or equivalent configuration management certification.

PURPOSE OF POSITION:

The purpose of the Field Service Manager role is to lead and manage the day-to-day field service operations for the C&I/SPD or Enterprise division within the associated U.S. region. This position is responsible for directing field execution activities, supporting successful commissioning and related service work on customer sites. The Field Service Manager oversees Field Service Leads, directs field execution efforts, and ensures all service assignments are completed safely, efficiently, and in accordance with company standards and customer expectations. As a key operational leader, this position balances resource planning, technical support, employee development and oversight, customer collaboration, and continuous process improvement to support both field team and customer.

SUPERVISORY RESPONSIBILITIES: This position directly supervises Field Service Leads and may also provide indirect oversight to field technicians and engineers through the lead structure. The Field Service Manager carries out management responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, onboarding, mentoring, training, coaching, performance management, and completion of performance evaluations for assigned leads. This role also works in close partnership with Field Service leadership, administrators, operations, commercial teams, and other cross-functional internal departments to support effective field execution, workforce development, and the achievement of broader business objectives.

ESSENTIAL FUNCTIONS:

• Manage field service operations for the assigned division within the U.S. region, with accountability for execution quality, daily project staffing coordination, customer support, and job closeout. 

• Oversee scheduling and deployment of field service teams to supporting commissioning and related project work at customer sites.

• Ensure successful completion, documentation, and closeout of commissioning and field service assignments in accordance with customer requirements, internal standards, and project timelines.

• Coordinate with Field Service leadership and associated internal team members to address staffing gaps, shifting priorities, escalation needs, and operational challenges that could impact successful execution.

• Work with clients and internal teams to address urgent or emergency service needs; coordinate dispatch of field resources when necessary and appropriate.

• Collaborate with Field Service Leads and administrative support staff to ensure service paperwork, reports, timesheets, expense items, and other required documentation are submitted timely and jobs are closed out efficiently and accurately.

• Provide product and field service expertise to support technicians, engineers, internal staff, customers, and sales teams with technical questions, issue resolution, and service-related guidance.

• Identify project risks, resource constraints, operational inefficiencies, and execution issues that may adversely affect service success, and escalate concerns appropriately.

• Monitor workforce utilization and report to management when resources are insufficient, not effectively utilized, or when customer requests exceed reasonable operational capacity.

• Incorporate feedback from internal departments, field personnel, customers, and leadership to improve service delivery, communication, scheduling, reporting, and cross-functional coordination.

• Promote and reinforce culture of accountability, responsiveness, professionalism, quality, and safety across the field service team.

• Ensure compliance with company policies, procedures, quality standard, performance expectations, and safety requirements.

• Travel to IEM manufacturing locations, field service offices, and customer sites, as required, to support employees, business needs, and leadership coordination.

• Perform other related duties as assigned by supervisor or management to support the ongoing evolving needs of the business.

• Perform other duties as assigned by management.

COMPETENCIES:

• Leadership & Team Development: Provides clear direction, coaching, mentorship, and accountability to Field Service Leads and supports development of the broader field team.

• Operational Execution: Effectively manages scheduling, service delivery, resource coordination, and job completion in a fast-paced field service environment.

• Customer Focus: Responds professionally to customer needs, service issues, and escalations while balancing business priorities and operational realities.

• Technical Support Orientation: Demonstrates sufficient technical knowledge of commissioning, maintenance, troubleshooting, and power systems service work to support the field team and internal stakeholders.

• Communication: Communicates clearly and professionally with field personnel, leadership, customers, sales teams, and cross-functional partners.

• Problem Solving & Judgment: Identifies risks, evaluates options, and makes sound operational decisions in a timely manner.

• Organization & Priority Management: Manages multiple projects, staffing needs, service requests, deadlines, and competing priorities with strong attention to detail.

• Collaboration: Works effectively across functions and levels of the organization to improve execution and service outcomes.

• Continuous Improvement: Seeks opportunities to improve workflows, closeout practices, reporting processes, and department effectiveness.

• Compliance & Safety Mindset: Reinforces adherence to company policies, customer requirements, and safety expectations in all field service activities.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business, Engineering, Operations, or a related field preferred; equivalent combination of education and relevant field service experience may be considered.

• Minimum 3–5 years of field service, commissioning, maintenance, troubleshooting, or related electrical power systems experience.

• Prior leadership, supervisory, or team lead experience in a field service, construction, industrial, electrical, or mission critical environment preferred.

• Experience supporting service operations involving large electrical systems, commissioning activities, preventive maintenance, and customer site execution strongly preferred.

• Demonstrated experience in employee oversight, scheduling, workforce coordination, and performance management.

• Strong working knowledge of service operations, field documentation requirements, customer support expectations, and safety practices.

• Proficiency with Microsoft Office and other business systems used for scheduling, reporting, and operational tracking.

• Ability to read, interpret, and communicate technical and operational information effectively.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 80% Walking/Standing – 20%

Lifting: Must be able to bend, lift and carry up to 50lbs.

Vision: Requires long periods of close work on computer screens, technical documents, drawings, and detailed service information.

Travel: Must be able to travel up to 75% to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical and operational information, analyze issues, prioritize multiple tasks, respond to urgent service needs, support team decision-making, and exercise sound judgment in a fast-paced environment.

Environment: Work is performed primarily in climate-controlled office environments, with regular interaction with field operations and occasional exposure to customer job sites, manufacturing areas, warehouses, and non-climate-controlled environments. When onsite, exposure to heat, cold, dust, noise, vibration, and other industrial conditions may occur.

Company Overview:

IEM is committed to fostering innovation and excellence in our workforce. We believe in investing in our employees’ growth and development, and as such, we are seeking a dedicated Technical Trainer to join our growing FS team. 

Job Summary: 

As a Technical Trainer, you will play a vital role in educating and developing our Field Service workforce. You will be responsible for delivering, teaching, evaluating, and developing the technical skills and knowledge of our FS employees in electrical system testing, equipment start-up & commissioning processes. 

This position is responsible for onboarding and training new field service employees during their 4-week orientation. In addition to new hire training, this position will train and qualify employees to work on or near energized electrical equipment. 

Key Responsibilities: 

• Manage the training itinerary to provide new FS employees with the skills required to enable their success in the field. Training areas include mechanical assembly, wiring, start-up testing, trouble shooting skills, software tools, networking and communications, report writing, and commissioning.
• Maintain all training records for Field Service personnel. 
• Communicate with production, field service leadership, engineering, and technicians to identify areas for improvement in the current program.
• Coordinates with shop leads and managers to facilitate production training.
• Evaluate the performance of Trainees' reports, strengths, and deficiencies.
• Maintain all training records for Field Service personnel. 
• Coordinate and facilitate practical exercises and lab sessions to provide trainees with real-world experience in working with electrical equipment, tools, and technologies.
• Evaluate trainees’ performance, comprehension, and skills development through assessments, quizzes, and practical exercises, providing constructive feedback and support as needed.
• Conduct engaging and interactive training sessions through various methods including classroom instruction, hands-on demonstrations, workshops, and online modules.
• Continuously review and help enhance the FS training program based on feedback, evaluation results, support employee development initiatives and alignment with organizational goals.
• Ensure training content remains current and relevant.
• Collaborate with the FS-Technical Manager and internal stakeholders, including FS management and department heads to identify training needs, help develop learning objectives and support employee development initiatives. 

Qualifications:

• Two-year Technical degree in Engineering or related field experience.
• Must be a team player and detail oriented.
• Power Product production, electrical testing, troubleshooting, commissioning, and problem-solving skills are desired.
• Efficiency in using training tools, software, and multimedia resources.
• Commitment to continuous learning and professional development.
• Ability to effectively engage and motivate trainees of diverse backgrounds and skill levels.
• Previous experience in training, teaching or instruction is preferred.
• Excellent communication, presentation, and interpersonal skills. 
• Proven experience in the electrical manufacturing industry, with a minimum 2 years 

of relevant work experience.  

• Travel up to 25% is required.

Compensation

The hourly range for this role is $31.90 -$41.90 per hour, based on location, experience, and qualifications.

Joining IEM means becoming part of a dynamic team dedicated to excellence and innovation. If you are passionate about technical training and driving employee development, we invite you to apply for the FS-Technical Trainer position and contribute to our mission of success. 

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

PURPOSE OF POSITION:

The purpose of the Field Service Lead role is to manage, supervise, and optimize the performance of a team of field service technicians and engineers as they perform start-up/commissioning, troubleshooting, and maintenance of IEM products at customer sites. This is a working-lead role, combining hands-on field responsibilities with direct oversight of a team of approximately 8 technicians supporting 2–6 active customer sites.

SUPERVISORY RESPONSIBILITIES:

• Provides daily guidance, work direction, coaching, mentorship, and technical support to field service technicians.

ESSENTIAL FUNCTIONS:

• Lead and coordinate start-up and commissioning activities for electrical equipment across multiple customer sites, ensuring on time completion and minimizing open issues.

• Provide daily supervision, mentorship, and training to field service technicians.

• Serve as the technical lead, offering product expertise and advanced troubleshooting guidance to technicians and engineers.

• Travel to IEM manufacturing or field service facilities as required to participate in or lead training activities, factory witness tests, and shop testing.

• Identify project areas of risk that may adversely affect the success of subordinate technicians and report these risks to management for action.

• Works on job sites to complete project start-up/commissioning, resolving punch list items found at the job site. Works with IEM Project Managers to update punch lists and ensure jobs are closed out and paperwork deliverables are met.

• Coordinate with commercial and administration teams for requests outside of the startup/commissioning scope.

• Ensure technicians have required tools, materials, and documentation to perform work effectively at each site.

• Report product or quality concerns to management and collaborate with production and engineering teams to address identified deficiencies.

• Work with the Division Manager, Field Service Manager, Field Service Support, and Site Operations Representative in scheduling additional field resources and/or teams to cover service needs.

• Perform other duties as assigned by management.

COMPETENCIES:

• Team Leadership & Coaching: Provides day-to-day direction, mentorship, and support to field service technicians, reinforcing accountability, development, and high-quality execution.

• Technical Expertise: Demonstrates strong working knowledge of electrical equipment start-up, commissioning, troubleshooting, and maintenance, and serves as a technical resource to the team.

• Planning & Coordination: Organizes field activities, manpower coverage, tools, materials, and documentation to support multiple active customer sites and meet service demands.

• Customer Focus: Builds and maintains positive customer relationships through professionalism, responsiveness, and effective communication during field activities.

• Problem-Solving & Decision-Making: Identifies field issues, assesses risk, and takes timely, practical action to support project completion and minimize disruption.

• Safety & Compliance: Promotes and follows safe work practices, including LOTO and site-specific safety requirements, and reinforces compliance across the team.

• Communication & Collaboration: Communicates clearly with technicians, managers, project teams, and internal support functions to ensure alignment, issue resolution, and timely closeout of work.

• Organization & Execution: Manages multiple priorities, maintains attention to detail, and ensures field documentation, punch list updates, and follow-up actions are completed accurately and on time.

EDUCATION AND EXPERIENCE:

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS, generators, PDUs, or related equipment commissioning activities.

• Minimum of 2 years of field service experience, with an emphasis on start-up and commissioning of electrical equipment.

• Experience with switchgear, electrical distribution systems, and electrical control systems preferred.

• Familiarity with advanced communication protocols and networking concepts preferred.

• Prior supervisory or lead-level experience preferred. • Understanding of lock-out/tag-out (LOTO) procedures involving multiple power sources required.

• Strong teamwork and communication skills required. • Ability to work independently with minimal supervision required.

• Effective problem-solving skills required.

• Strong organizational skills and the ability to manage multiple priorities required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 20% Walking/Standing – 80% Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs. Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment. Environment: climate-controlled office and warehouse environments, with occasional exposure to customer job sites as needed.

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  

Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Eastern US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. 

What You’ll Do:

• Leads a team of Sales Engineers across the Americas region
• Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.
• Acts as technical expert
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Experience You’ll Need:

• 3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

#CG-1

FEQ227R318

Sr. Manager, Field Engineering (Specialist)

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other US-based locations.

Databricks is leading the next paradigm shift in solving problems with data and is looking for a Field Engineering Manager to lead our Databricks lakehouse expansion. Reporting to a Director of Field Engineering, the Sr. Manager, Specialist Solutions Architects will help lead a team of SSAs with the Retail, Consumer Goods & Travel/Hospitality (RCT) GTM vertical. You will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, and data science. Leading the technical split-focused team (70% pre-sales, 30% post-sales), you will partner with Sales (and Solution Architects)  to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks' growth in the market.

The impact you will have:

• You will grow a team of Specialist Solutions Architects for a company in high-growth mode.
• You will maintain a hiring pipeline for ongoing hiring needs throughout the year.
• Crush your region's sales target - by partnering with your SA team on how to build a comprehensive technical point of view to establish the lakehouse architecture across a wide array of business units, identify valuable business-impacting use cases and validate consumption demand, and establish themselves as trusted advisors by building strong relationships with technical partners.
• Make your customers in your region extremely successful by driving priorities with sales and alignment with the other databricks technical functions (Specialist, PS and CS)
• Establish relationships across the business to make your customers and team successful.

What we look for:

• 5+ years of experience in the data space with a technical product (i.e. data warehousing, big data, or machine learning).
• Experience leading technical pre-sales teams - hiring, onboarding, and supporting pre-sales professionals, building a territory; up-selling strategic accounts; and exceeding annual quotas.
• Lead a team through best practices for technical account strategy, architecture discussions, and solution advocacy in a customer environment.
• Experience hiring candidates, ramping them up to be successful, and promoting them into larger roles.
• Create positive morale for the team, establish work-life balance and help foster a healthy and productive working relationship within the team and between Field Engineering, Sales, and other important internal partners.
• Experience working with other teams such as Sales, Product Management, Industry Got to Market and Customer Success.
• Experience with driving executive alignment in accounts that guides strategic data infrastructure decisions and establish partnerships through adoptions and growth.

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

As a Marketing Events Manager 3, you will lead the strategy, planning, execution and optimisation of global third-party and company-owned events that drive pipeline growth, accelerate revenue and strengthen brand authority. Reporting to the Head of Marketing Programmes (Events), this role operates with significant autonomy and contributes directly to regional and global marketing strategy. This is not a purely executional position; it requires strong commercial judgement, cross-functional leadership and a clear focus on measurable business impact.

You will own the strategic development of Behavox’s event portfolio by researching, evaluating and prioritising industry conferences and sponsorship opportunities aligned to our ideal customer profile and revenue objectives. You will build and manage annual and quarterly event roadmaps tied to pipeline targets, while forecasting and controlling budgets to ensure maximum return on investment.

In addition to third-party events, you will design and scale company owned experiences, including executive roundtables, client forums and flagship gatherings. These initiatives will strengthen customer engagement, elevate brand perception and create differentiated market positioning. You will be responsible for building scalable playbooks that ensure repeatable success across regions.

This role also serves as a central connector across Marketing, Sales, Product Marketing, Customer Success, Finance, Legal and Leadership. You will align messaging, coordinate activation strategies, manage vendor relationships and ensure seamless execution from pre-event planning through to post-event follow-up. Establishing clear success metrics - including meetings secured, MQLs, SQLs, pipeline influence and revenue attribution - will be critical, as will continuously analysing performance data to refine and optimise strategy.

Global travel will be required as necessary to support high-impact initiatives.

What You'll Bring

• Global B2B event planning and execution within enterprise SaaS, fintech, or high-growth technology environments.
• Revenue marketing strategy, including pipeline generation, acceleration, and attribution modelling.
• Event operations management, including logistics planning, vendor oversight, and risk mitigation.
• Commercial contract negotiation, budget forecasting, and financial management for multi-region initiatives.
• Cross-functional stakeholder management within complex, matrixed organisations.

What You'll Do

• Independently plans and delivers complex global events end-to-end within a team structure, managing timelines, logistics, vendors, and stakeholders.
• Develops and executes event strategies aligned to pipeline and revenue targets, ensuring measurable ROI.
• Negotiates and manages event and vendor contracts while maintaining budget control and cost efficiency.
• Designs and implements structured activation plans (pre-event, on-site, post-event) to maximise pipeline creation and acceleration.
• Produces detailed performance reporting and post-event analysis to continuously optimise strategy and execution.

What We Offer

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.
• Modern, comfortable offices, with an expectation of working from the office 2 days per week, reflecting our belief in strong in-person collaboration.
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.

About Our Process
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.

About Us

About Us

CSQ227R175

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. government Top Secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

As a Resident Solutions Architect (RSA) on our Professional Services team, you will work with customers on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• Handle a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues
• Collaborate with the Databricks Technical, Project Manager, Architect and Customer teams to ensure the technical components of the engagement are delivered to meet customer's needs
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues

What we look for:

• US Top Secret Clearance Required TS/SCI Preferred this position
• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines
• Documentation and white-boarding skills
• Experience working with clients and managing conflicts
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Ability to travel up to 30% when needed

Appian is looking for a strategic and detail-oriented Web Content Manager to contribute to the evolution and maintenance of our web presence. In this role, you will be responsible for the end-to-end production of high-impact web experiences, ensuring our CMS remains healthy, scalable, and user-friendly. Rather than just executing updates, you will manage the intake of stakeholder requests and enforce a content lifecycle strategy. You will also play a critical role in empowering other teams through distributed authoring, ensuring our global web footprint is consistent, modern, and optimized for conversion.

In this role, you will:

• Oversee the end-to-end production and launch of high-quality web pages, ensuring they are optimized for the B2B buyer journey.
• Partner with Content and Product Marketing teams to ensure web content is engaging, accessible, and aligned with company strategy.
• Partner with the SEO/AEO team to ensure web content is optimized for organic growth.
• Partner with creative agencies to ensure visual assets are delivered on time and aligned to web needs.
• Lead webpage localization efforts, ensuring a seamless and culturally relevant experience for international markets.
• Manage workflows between internal teams and external translation agencies to ensure high-quality, timely localized content updates.
• Manage the web component library within the CMS, ensuring technical stability and consistency.
• Monitor and maintain overall CMS health, collaborating with Web Engineering to troubleshoot issues and implement enhancements.
• Act as the primary point of contact for internal web requests, developing a clear prioritization framework to align web updates with business objectives.
• Build a regular cadence with regional marketing leads to provide visibility into the web roadmap and production timelines.
• Develop and enforce a global content lifecycle process, including regular audits, refreshes, and archiving of outdated content.
• Partner with the performance team to lead conversion rate optimization efforts on key landing pages through message and layout testing.
• Design and lead training programs to enable cross-functional and regional teams to perform self-service content updates within a governed framework.
• Create and maintain CMS documentation and guides to ensure high-quality execution across the organization.

Qualifications:

• 7+ years of related experience in web content management, with a strong focus on the B2B sector.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Deep expertise in enterprise-level CMS platforms, such as Adobe Experience Manager, Sitecore, or similar platforms.
• Strong understanding of how design systems power modern web architecture.
• Proven experience managing complex stakeholder environments and streamlining web production workflows.
• Experience managing web content intake, prioritization, localization, governance, and content lifecycle processes.
• Familiarity with web performance, SEO/AEO, CRO, and analytics-driven optimization.
• Clear and compelling communication skills, with the ability to translate technical requirements into actionable insights for stakeholders.

#LI-MB1

Account Manager, Communities

Company Overview ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

Role Overview The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the "CEO" of your assigned book of business within the Communities segment (e.g., Military, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios.

Key Responsibilities

• Revenue Ownership & Growth
• Quota Attainment: Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts.
• Land & Expand Strategy: Identify "white space" within current customers to expand Community Verification products, and drive growth via UX changes. 
• Upsell Execution: Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing.
• Renewal & Retention Excellence
• Lifecycle Management: Proactively manage the renewal process starting 180 days out, ensuring zero "dark" periods or budget lapses.
• Churn Mitigation: Identify "at-risk" accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts).
• Contract Negotiation: Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and "sticky" master service agreements.
• Strategic Account Governance
• Executive Alignment: Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority.
• Executive Business Reviews (EBRs): Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives.
• Voice of the Customer: Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs.

Qualifications

• Experience & Expertise
• The Commercial Tech Veteran: 5+ years of experience in a quota-carrying account management, customer success, or "hunter" sales role.
• Industry Knowledge: Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments.
• Quota Performance: A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer.
• Deal Complexity: Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles.
• Skills & Competencies
• Commercial Savvy: Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions.
• Analytical Growth Mindset: Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary.
• Collaborative Leadership: Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success.
• Startup Agility: Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance.
• Consultative Problem Solving: Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives.

Key Performance Indicators (KPIs)

• Gross Retention Rate (GRR): Ensuring existing contracts renew on time.
• Net Revenue Retention (NRR): Growth of the account via upsells and cross-sells.
• Pipeline Velocity: Speed at which expansion opportunities move through the commercial procurement funnel.

Our Core Values

• Don’t be a jerk.
• Always compete.
• Ask questions like a 5-year old.
• Inspire people with your passion.
• Make something better every day.
• Treat each customer like your favorite family member.
• Own your mistakes so you can learn from them.
• Details are everything.
• Act like a scientist, not a talking head.
• Be truthful (even when it’s hard).
• Reflect ID.me’s values in your actions.
• If the rule prevents the right outcome, then break the rule.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

As a SOX (Sarbanes-Oxley Act) Compliance Manager, you will be responsible for overseeing and strengthening Appian’s controls to ensure accurate financial reporting as well as protecting our financial systems by driving SOX compliance across key business processes. You will collaborate with cross-functional partners to build and audit scalable Appian solutions that keep our controls robust in a fast-paced technology landscape. 

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

What you’ll be doing (i.e., job duties): 

• Define and maintain the enterprise SOX business process control framework, including scoping, risk assessment, control design standards, and documentation requirements.

• Ensure alignment of the SOX program with evolving business activities, new products, system changes, and external regulatory expectations.

• Oversee annual SOX risk assessment, scoping, and materiality determinations for business processes.

• Lead the design and implementation of key and non‑key business controls, including manual, automated, and IT‑dependent controls.

• Drive timely remediation of control deficiencies, including the design and implementation of sustainable corrective actions.

• Partner across all areas of the business, including Finance, Operations, and Technology

• Coordinate with internal and external auditors by serving as the primary liaison for SOX business controls and process testing, walkthroughs, and evidence requests. Align on testing strategies, reliance on management, and expectations for control operation and documentation.

• Drive continuous improvement and automation by seeking and identifying opportunities to streamline, standardize, and automate controls, reducing operational friction while maintaining control effectiveness. Champion data‑driven monitoring and analytics to enhance control precision and early‑issue detection.

What we look for in you (i.e., job requirements): 

• 5+ years of progressive experience in SOX, internal controls, internal audit, or risk management, with significant exposure to public company environments.

• Strong technical understanding of SOX 404, PCAOB standards, COSO framework, and best practices for business process control design and testing.

• Proven ability to work effectively with senior leaders (Controller, Head of Internal Audit, business and product leaders) and to influence without direct authority.

• Deep experience with core finance and operational processes (e.g., revenue recognition, financial reporting, procurement, disbursements, payroll, digital asset movement and safeguarding, etc.).

• Experience in managing key ITGCs and ITACs

• Excellent communication skills, with the ability to translate complex control concepts into clear, actionable guidance for non‑experts.

• Professional certification such as CPA, CA, CIA, CISA, or CRMA is preferred.

• Experience in high‑growth, technology‑driven or financial services / crypto / fintech companies preferred.

• Familiarity with ERP systems and subledgers, workflow tools, and control automation technologies (e.g., NetSuite, Workiva,  Workday, RPA, data analytics, continuous control monitoring, etc.).

Role Summary: 

The Director of Product Management is a leader responsible for defining and executing product strategy for one or more Babel Street use cases (e.g., Global & Event Threats, Identity Risk, Business/Vendor Risk). The role partners closely with the SVP of Product Management to translate company strategy, market insights, and customer needs into a clear product vision and prioritized roadmap—communicating strategic direction to key stakeholders throughout the company. This leader ensures Babel Street focuses on and builds products that customers need, value, and adopt—while advancing the company’s strategic and commercial objectives. 

As a Director, this role balances strategic leadership with hands-on product ownership, serving as the connective tissue between customers, Go-to-Market teams, and Engineering. 

This is a hybrid role based out of either our Reston, VA or Somerville, MA office,

What You Will Do: 

Product Strategy & Vision 

• In coordination with the SVP Product Management, define and evolve product vision and multi‑horizon roadmaps aligned with Babel Street’s “North Star” corporate strategy.
• Conduct ongoing market, customer, and competitive analysis to identify growth opportunities and emerging threats.
• Translate strategic objectives into clear product outcomes, success metrics, and priorities. 

Customer & Market Leadership 

• Build deep, ongoing relationships with customers to understand use cases, pain points, and unmet needs.
• Ensure product direction is grounded in real-world customer workflows, mission outcomes, and market needs/gaps.
• Represent the voice of the customer across Engineering, Sales, Marketing, and Leadership.  

Roadmap Ownership & Execution 

• Own and prioritize the product P&L and roadmap (defining the “What”, “Why”, and “When”) in partnership with Engineering (responsible for the “How”), balancing customer value, technical feasibility, and business impact.
• Work closely with Engineering leaders to sequence work, manage dependencies, and remove blockers—without becoming a proxy delivery manager.
• Ensure roadmap commitments are realistic, outcome-focused, and aligned with Go-to-Market plans.  

Corporate Partnership 

• Partner with Sales and Marketing on positioning, messaging, pricing, and launch strategy.
• Support major deals and strategic opportunities with product insight, customer context, and competitive landscape.
• Communicate product direction clearly and credibly at all levels of the organization.  
• Provide assistance and mentoring to others in Product Management. 

What You Will Bring: 

• 3+ years of relevant experience is mandatory for this role (e.g., experience with Global & Event Threats, Identity Risk, Business/Vendor Risk, OSINT, etc., with a preference for Identity Risk)
• 5+ years of progressive Product Management experience, including ownership of complex SaaS products (engineering, product management, interaction with/understanding of multiple stakeholder groups)
• Proven ability to perform strategic assessments and use findings to define vision and direction
• Experience with Agile software development and relevant software (Jira, Mira, Confluence, etc.)
• Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships
• Experience as a Software Engineer
• Knowledge of NLP, AI/ML (including Generative AI & LLMs), entity/identity resolution
• Prefer experience driving or leading rapid prototyping, technical simulations, or past involvement with application development 

Benefits at Babel Street (just to name a few...)

• Health Benefits: Babel Street covers 85-100% monthly premium costs for Medical, Dental, Vision, Life & Disability insurances – for you and your family!
• Retirement Plans: Babel Street offers both a Traditional and Roth 401(K) with a very competitive match.
• Unlimited Flexible Leave: We trust our employees to manage their own time and balance their personal and work lives.
• Holidays: Babel Street provides employees with 12 paid Federal Holidays
• Tuition Reimbursement: We are committed to investing in our employees. One way we do that is with our Tuition Reimbursement Program for continuing education.                 

Babel Street is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Babel Street will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. In addition, Babel Street's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request, we will provide you with more information about such accommodations.

POSITION SUMMARY

The Head of Quality is a senior leadership position responsible for establishing, implementing, and maturing all quality management functions across Atropos Group's development and production operations. This role is the company's primary quality authority and will serve as the central driver of the Production Approval process — leading the quality system infrastructure, processes, and organizational readiness required to achieve an FAA Production Certificate (PC). The Head of Quality will build and lead a high-performing quality organization from the ground up, shaping the culture, systems, and procedures necessary to support production certification activities, entry into service, and long-term operational excellence in a highly regulated aerospace environment.

KEY RESPONSIBILITIES

FAA Production Certification & Regulatory Compliance

• Serve as the company's primary quality authority and key point of contact for all FAA Production Certificate (PC) activities
• Lead development, implementation, and continuous improvement of the Quality Management System (QMS) to satisfy FAA PC requirements under 14 CFR Part 21
• Coordinate directly with FAA personnel and Designated Airworthiness Representatives (DARs) throughout the PC application and approval process
• Develop and maintain the Production Approval Holder (PAH) quality manual, quality procedures, and associated command media in support of PC issuance
• Support Type Certificate (TC) activities by ensuring that design-to-production traceability, conformity inspections, and first article evaluations are executed in compliance with FAA requirements
• Monitor and interpret applicable FAA regulations, policy updates, and airworthiness directives for impact on quality processes and production readiness
• Lead internal and external quality audits in support of FAA oversight, including responses to findings and implementation of corrective actions

Quality Management System (QMS) Development & Maintenance

• Architect and implement a scalable, AS9100D-aligned QMS that supports both current development activities and future high-rate production
• Establish and maintain the full suite of quality procedures, work instructions, and forms constituting the company's quality command media structure
• Drive QMS integration across all functional areas including engineering, manufacturing, supply chain, and program management
• Develop and maintain Quality plans for all major programs, ensuring appropriate inspection, verification, and validation gates are defined and executed
• Own the internal audit program, including scheduling, execution, corrective action tracking, and management review inputs
• Establish and monitor quality KPIs and metrics to provide leadership with visibility into system health and performance trends
• Lead periodic Management Review processes and provide executive leadership with quality system status reports and improvement recommendations
• Ensure seamless integration between the QMS and the company’s Safety Management System (SMS), establishing clear interfaces between quality processes and the four SMS components defined under 14 CFR Part 5 (Safety Policy, Safety Risk Management, Safety Assurance, and Safety Promotion)
• Collaborate with the SMS program manager to ensure that nonconformance data, CAPA outcomes, and audit findings feed into the SMS Safety Assurance function, supporting hazard identification, risk assessment, and continuous monitoring obligations under Part 5
• Support development of integrated QMS/SMS documentation architecture to avoid duplication, ensure traceability across both systems, and present a cohesive compliance posture to the FAA during PC and SMS acceptance activities

Production Quality & Nonconformance Management

• Establish and lead all production quality functions including receiving inspection, in-process inspection, and final acceptance activities
• Own and administer the Material Review Board (MRB) process, including disposition of nonconforming materials, components, and assemblies
• Develop and implement robust nonconformance reporting (NCR) and corrective/preventive action (CAPA) processes that drive root cause elimination
• Ensure First Article Inspection (FAI) processes comply with AS9102 requirements and support the TC/PC certification record
• Implement statistical process control (SPC) and other data-driven quality tools to monitor production process stability and capability
• Collaborate with Manufacturing Engineering to establish and enforce inspection points, acceptance criteria, and product definition compliance checkpoints
• Develop and maintain test and inspection records management systems to support airworthiness documentation and regulatory traceability

Supplier Quality Management

• Establish and oversee the supplier quality program, including qualification, surveillance, and performance management for the approved supplier list (ASL)
• Define and implement supplier quality requirements, flow-down clauses, and quality purchase order terms aligned with AS9100D and FAA regulations
• Lead supplier audits and assessments, including delegation of Supplier Source Inspection where required
• Manage supplier corrective action processes and ensure timely resolution of supplier-originated nonconformances
• Collaborate with Supply Chain on supplier selection, risk assessment, and development initiatives to build a capable and compliant supplier base

Team Leadership & Organizational Development

• Build, lead, and develop a high-performing quality organization scaled to meet the demands of the production ramp and PC certification milestones
• Establish organizational structure, roles, and hiring plan for the quality function in alignment with the overall manufacturing headcount roadmap
• Foster a culture of quality consciousness, accountability, and continuous improvement across the entire organization
• Implement talent development programs, training curricula, and succession planning for key quality positions
• Serve as a senior voice for quality in cross-functional forums, program reviews, and executive-level discussions

QUALIFICATIONS

Education

• Bachelor's degree in Aerospace Engineering, Mechanical Engineering, Quality Systems, or a related technical field required
• Master's degree in Engineering, Quality Management, or Business Administration preferred
• Professional certifications such as ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or equivalent highly desirable

Experience

• Minimum 12 years of progressive quality experience, with at least 5 years in senior quality leadership roles within aerospace, defense, or highly regulated manufacturing
• Demonstrated experience leading or directly supporting an FAA Production Certificate application and approval process
• Deep working knowledge of 14 CFR Part 21 (Production Approval), Part 43, and related FAA regulatory frameworks governing production quality
• Hands-on experience developing and implementing AS9100D-compliant QMS from an early-stage or startup manufacturing environment strongly preferred
• Proven track record managing MRB authority, nonconformance disposition, and CAPA programs in a production environment
• Experience conducting and managing internal and supplier quality audits, including corrective action follow-up
• Background in First Article Inspection (AS9102), acceptance test procedures, and production conformity documentation
• Familiarity with ITAR/EAR compliance requirements and their implications for quality records management and data handling

Technical Skills

• Expert knowledge of 14 CFR Part 21 Production Approval requirements and FAA PC certification processes
• Strong working knowledge of AS9100D Quality Management System requirements and audit methodology
• Familiarity with AS9102 First Article Inspection requirements and conformity documentation standards
• Proficiency with quality management tools including FMEA, SPC, Root Cause Analysis, and related methodologies
• Experience with PLM and MES systems in a production environment; familiarity with Siemens Teamcenter or equivalent preferred
• Strong analytical and data interpretation skills; ability to translate quality data into actionable insights for leadership

Leadership Competencies

• Exceptional ability to build quality organizations and systems from early-stage foundations toward full production readiness
• Strategic thinker who can balance near-term certification deliverables with long-term system maturity goals
• Strong communicator and collaborator capable of engaging credibly with FAA personnel, executive leadership, and production teams alike
• Decisive and technically grounded — able to make sound risk acceptance decisions under pressure
• Change agent mindset with demonstrated ability to drive quality culture in a fast-paced, resource-constrained startup environment
• High integrity and attention to detail; models the standard of compliance and rigor expected of the broader organization
• Effective mentor and people developer committed to building lasting organizational quality capability

WORKING CONDITIONS

• Professional office and manufacturing environment; regular presence on the production floor expected as facilities come online
• Domestic travel required (up to 20-30%) for supplier visits/audits, FAA meetings, and industry engagements
• Initially remote with transition to on-site at Atropos manufacturing headquarters; exact location to be determined in connection with facility site selection
• May require extended hours during critical certification milestones, audit preparation periods, or production launch activities
• Must be authorized to work in the United States; ability to work with ITAR-controlled technical data required

Product Manager III

We are seeking a Product Manager III to join our growing team. As a member of the Partner Tools Product Management team, you’ll have an opportunity to work with our entire platform, including software (frontend and backend), integrations, and the connection to hardware devices in a smart home. The meaningful work we do to connect a broad range of technologies gives our users peace of mind that their property and loved ones are safe.

We are seeking a solution-oriented professional with good communication skills, someone who is self-driven, technically competent, and who has proven product management experience. In this position, you will work closely with the software engineering team and stakeholders to bring, maintain, and develop Alarm.com services and tools.  Help us expand our ability to serve customers in global markets, open up new verticals, and innovate new applications for Alarm.com technology!

RESPONSIBILITIES

• Drive the entire product development life cycle – Writing product specifications, testing new features, managing beta programs, and developing product marketing materials and technical documentation to ensure successful product launches
• Collaborate with product designers, and software engineers to make strategic and tactical decisions about product functionality daily
• Regularly engage with customers and partners to develop a deep understanding of their business needs, workflows, and pain points
• Translate the product vision into detailed requirements for execution
• Be the product champion to internal sales, marketing, and support teams
• Work with engineering, support, sales, and high-profile partners to troubleshoot and resolve escalated product issues
• Recommend and prioritize improvements to existing products based on customer and stakeholder feedback
• Other duties as assigned

JOB REQUIREMENTS

• B.S. or B.A. required.
• 5-8 years in product, project, or program management with a track record for managing and launching successful products.
• Deeply curious and understand the importance of “why” before you get into the “what”
• Brings an open mindset toward AI and emerging technologies, with a willingness to learn and apply them as part of our company’s focus on innovation; prior AI experience is a plus.
• Strong ability to process and synthesize information, quickly build domain knowledge, draw logical conclusions, and frame decisions
• Excellent interpersonal skills and ability to interact and work across, up, and down the work organization
• Genuine self-starter who proactively identifies challenges/opportunities and works across the team to generate and implement solutions
• A great collaborator who knows that to deliver anything of value is a team effort and likes to dig in with engineers to find the best solution to a problem
• Proven ability to lead multiple projects simultaneously in a fast-paced, agile-driven engineering team, based on mutual trust and credibility
• Experience with Atlassian Product Suite (JIRA, Confluence, etc.)

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

About the Role

Alarm.com is seeking a Senior Manager of Digital Innovation to reimagine and modernize how enterprise applications, platforms, and internal services are delivered across a global organization. This is a hands-on, individual contributor role at inception, designed for a senior technologist and innovator who will directly architect, implement, and scale AI-first, cloud-native, and highly automated solutions.

The role sits at the intersection of Enterprise Applications, AI, and Extreme Automation, with a sharp focus on dramatically increasing productivity, lowering operating costs, and improving organizational agility. As success is demonstrated, this role has clear growth potential to build and lead a dedicated digital innovation directorate.

Operating in a highly regulated environment (SOX, SOC, ISO 27001), the Senior Manager ensures innovation is delivered securely, compliantly, and at enterprise scale.

Key Responsibilities

• Serve as the principal architect and implementer for AI-driven innovation across enterprise applications and internal platforms.
• Design and deliver extreme automation solutions leveraging AI/ML, agentic workflows, low-code/no-code platforms, APIs, and event-driven architectures to eliminate manual processes and reduce operational friction.
• Lead modernization of enterprise applications including Microsoft 365/Azure, Salesforce, Atlassian (Jira, Confluence), GitHub, and core internal systems supporting Sales, Customer Support, Operations, HR, Finance, and Corporate functions.
• Build cloud-native, AI-first architectures that emphasize scalability, resilience, security, and rapid experimentation.
• Identify and deliver measurable gains in productivity, cost optimization, cycle time reduction, and service quality through intelligent automation and data-driven operations.
• Define and operationalize KPIs and value metrics that quantify the business impact of AI, automation, and digital initiatives.
• Partner closely with Engineering, Product, Security, Finance, and Business leaders to ensure seamless integration between IT, product platforms, and business workflows.
• Ensure all digital innovation initiatives meet security, data protection, and compliance requirements (SOX, SOC, ISO 27001, privacy regulations).
• Act as an internal evangelist for AI adoption and modern digital practices, driving cultural change through hands-on delivery rather than governance alone.
• Lay the technical and operational foundation to scale into a formal digital innovation organization, including future team design, operating models, and platform standards.
• Other duties as assigned. 

Qualifications

• 12+ years of progressive experience in enterprise IT, digital transformation, or enterprise application architecture roles, with significant hands-on responsibility.
• Demonstrated mastery of AI in an enterprise context, including applied use of generative AI, automation platforms, AI agents, and intelligent workflows.
• Deep experience with cloud-native platforms, particularly Microsoft Azure, SaaS ecosystems, and API-first architectures.
• Strong track record delivering automation and AI initiatives that materially improved productivity, reduced cost, or increased agility.
• Proven experience modernizing and integrating enterprise applications such as Microsoft 365/Azure, Salesforce.com, ServiceNow, Atlassian, and GitHub.
• Strong familiarity with enterprise data integration and interoperability, including API design and consumption (REST, GraphQL), and integration platforms such as Azure Logic Apps, Azure Data Factory, with emphasis on Azure-native integration patterns such as Azure Logic Apps, Azure Functions, Azure Event Grid, Azure Service Bus, Microsoft Graph APIs, and direct REST-based integrations, enabling seamless interaction between enterprise and commercial SaaS applications.
• Solid understanding of security, compliance, and data protection frameworks within regulated environments (SOX, SOC, ISO 27001).
• Experience defining and reporting executive-level KPIs and value realization metrics.
• Ability to operate independently as a senior individual contributor while influencing across teams and functions.

What Success Looks Like (First 12 Months)

• Deliver multiple production-grade AI and automation use cases with measurable improvements in productivity, cost reduction, or cycle-time reduction.
• Establish lightweight AI governance, safety, and value-tracking guardrails that enable rapid experimentation without slowing delivery.
• Create a reusable, cloud-native automation and integration foundation that scales across teams.

Education & Certifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field required.
• Master’s degree (MS, MBA, or equivalent) preferred.
• Relevant certifications in cloud platforms, AI, automation, or service management (Microsoft, Azure, AWS, ITIL, PMP, or equivalent) desirable.

Core Competencies

AI-First Architecture | Enterprise Automation | Cloud-Native Platforms | Digital Innovation | Productivity Optimization | Cost Efficiency | KPI & Value Realization | Secure & Compliant Design | Executive Influence | Scalable Organizational Design

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Why We Have This Role

How You’ll Find Success

• Crafting multi-year strategy for our engagement products, informed by a deep understanding of customers, the market, and emerging technologies.
• Build a deep understanding of user personas and workflows, translating insights into clearly defined product specifications that align with the overall product strategy.
• Building empathy for core personas/users and translating this into product specification documents.
• Prioritize features and functionality based on market research, customer feedback, technical feasibility, and business goals.
• Leading the development of new capabilities and ensuring their alignment with user needs and business goals.
• Collaborating with cross-functional teams to develop capabilities and take them to market
• Utilizing data and user insights to guide development priorities and measure the impact of new features.

How You’ll Grow

• We are at an inflection point, a person in this position will need to create and drive an innovation roadmap that sets up Qualtrics for continued long term success.
• Embedding yourself with customers and frontline teams, to deeply understand their employee experience needs
• Enhancing leadership skills through the ownership of high-impact projects and cross-team collaboration.
• Expanding knowledge of various business tools and platforms through the integration of new extensions.

Things You’ll Do

• Collaborate with engineering, design, and product teams to deliver cohesive and user-centric solutions.
• Prioritize customer signals and industry trends to improve product offerings.
• Discover and prioritize feature requests from prospects/customers, analysts, internal sources, and the market
• Develop & execute product strategy for AI powered experiences for Qualtrics products and services
• Write Product Investment Docs; turn these into prioritized roadmaps
• Manage work and execute with excellence across product, engineering, UX design and research.
• Know the numbers for your product and market trends better than anyone
• Lead product launches including working with marketing to take new features and capabilities to market

What We’re Looking For On Your Resume

• Bachelor’s degree in Business, Marketing, Engineering, Computer Science, or related field.
• 7+ years of experience in a product-related role, preferably in tech/software.
• 8-12 years of product management experience.
• Experience building and scaling customer-facing analytics or AI-driven insights products.
• Ability to analyze and interpret data.
• Self-motivated, well-organized, and detail-oriented with excellent verbal and written communication skills.

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
• Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
• The satisfaction of empowering large networks through technology.
• The opportunity to work with a diverse range of influential brands.
• A role that encourages personal growth and initiative within a growing business area.

What Impact You’ll Have

GRVTY’s team provides tactical data engineering solutions. We embed skilled Data Engineers, Data Scientists, and ETL Developers directly into intelligence analyst groups to be their go-to data wranglers. We develop new tools, code, and services to execute data engineering activities. Our engineers work to collect, process, and feed analytic tools, turning data into intelligence in response to immediate mission needs, with direct impact on real world situations. You will see your work used here on a daily basis, and you'll have the opportunity to support a variety of Sponsor mission organizations and mission partner organizations.
This is a time of development and growth on the program, with an increasing number of missions being supported. The work is high impact and important, and the customer moves quickly. The environment is fast-paced, flexible, and open to innovation - you'll have more latitude here in choosing how to achieve results than on many other projects. The customer cares more about what you can do as opposed to your years of
experience, and work hours are typically quite flexible - roll up your sleeves, get things done, and no one cares much about the specific hours that you work. The work space itself is also quite nice, and there is an excellent cafeteria! The tech stack on this team is rather huge and includes Python (Pandas, numpy, scipy, scikit-learn, standard libraries, etc.), Python packages that wrap Machine Learning (packages for NLP, Object Detection, etc.), Linux, AWS/C2S, Apache NiFi, Spark, pySpark, Hadoop, Kafka, ElasticSearch, Solr, Kibana, neo4J, MariaDB, Postgres, Docker, Puppet, and many others. Work on this program takes place in McLean, VA and in various field offices throughout Northern VA (we cannot support remote work) and requires a TS/SCI + Polygraph clearance (acceptable to this customer).

What You’ll Be Owning

GRVTY is seeking a Senior Software Developer with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in Tysons, VA. The developer, with a minimum of 10 years’ experience,  will support the full lifecycle development (analyze, design, develop, deploy, maintain) of innovative and interactive web, video and multimedia training products. The individual will be responsible for product research, programming/authoring, interface design, testing and quality control. Products also include web-based training, SharePoint and websites, multimedia applications, video productions, graphic design, and print products.

The ideal candidate requires demonstrated experience with:

• Linux
• Amazon cloud, AWS and use services, like S3 and EC2
• Apache Webserver and Apache Tomcat
• Development languages: Java, PHP, HTML, CSS, MySQL and Javascript
• VS Code
• ·Configuring, implementing, and maintaining the Enterprise Application Auditing Tool, Enterprise Application MFA Solution (OAuth), and RBAC (Role Based Access Control)
• Bash Scripting
• Developing and supporting automation and orchestration processes for IAM services. Understanding of IAM governance frameworks, platforms, RBAC, group policy management, and privileged access management (PAM) tolls.

What You Must Have

• Active TS/SCI with Polygraph Clearance
• Demonstrated expertise with AWS infrastructure security and access controls
• Demonstrated expertise adapting equipment and technology to serve user needs and technology design.
• Ability to convey technical information to non-technical individuals to teach navigation of Github, Linux-based OS, and AWS and use services, such as S3 and EC2.
• Demonstrated understanding of software development best practices, including version control, testing, and debugging.
• A bachelor’s degree in computer science, Compute Information Systems, or Computer Engineering with ten (10) years of experience executing software development activities.

What Would Be Nice to Have

• Demonstrated migration experience from on-premises services to the AWS platform using migration tools
• Demonstrated experience maintaining JAVA and PHP applications on Windows
• Demonstrated experience with maven or Gradle
• Demonstrated experience with AWS Secrets Manager
• Three years of experience contributing to software development activities and or projects within the IC 

#LI-BPJ

Technical Program Manager - Embedded Software

Alarm.com is looking to add a Technical Program Manager for Embedded Software to our growing Device Engineering organization. As a Technical Program Manager, you will drive the evolution of our embedded software platform and development processes across our device portfolio. The ideal candidate should have both embedded systems technical depth and solid program management experience, as well as the ability to communicate effectively with cross-functional teams and stakeholders to ensure products meet the highest quality standards.

RESPONSIBILITIES

• Work closely with hardware, software, quality, and product teams to understand embedded software requirements and development challenges
• Prioritize and manage embedded software development roadmaps, balancing feature delivery with technical debt and platform improvements
• Drive the end-to-end embedded software development lifecycle - from requirements gathering and architecture planning to integration testing and deployment
• Maintain and improve embedded software development processes, tools, and documentation for engineering teams
• Champion enhancements to our embedded software architecture and coordinate releases across multiple device platforms
• Manage partnerships with vendors and stay up to date with their technology roadmaps for SoCs and embedded solutions
• Other duties as assigned

REQUIRED EXPERIENCE:

• Bachelor's in Computer Science, Computer Engineering, Electrical Engineering, or related field, or equivalent work experience
• 8+ years of total experience varying between embedded software engineering and technical program management
• Previous experience managing embedded software product lifecycle and development processes
• Previous professional working experience as a Software Engineer, Hardware Engineer, or Program/Project Manager with an engineering team
• Strong quantitative, analytical and critical thinking abilities with embedded systems focus
• Ability to manage multiple embedded software projects across different device platforms simultaneously in a fast-paced environment

NICE TO HAVES:

• Experience with C/C++ programming and debugging
• Experience with Linux and Real-Time Operating Systems (RTOS)
• Experience with embedded software build systems and toolchains
• Experience with hardware-software integration and debugging
• Experience with the Atlassian Suite for project management
• Familiarity with containerization technologies and CI/CD pipelines for embedded systems

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Overview

Join us to work collaboratively with our talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. You'll deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions. You will also have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.

Our teams have a broad mix of experience levels and tenures that support an environment which promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life both in and outside of work.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. This product team works closely with solution delivery consultants to envision and then ‘make real’ the emerging requirements in industry, government, and other user communities.

Responsibilities

• Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
• Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
• Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
• Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
• Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
• Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
• Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
• Troubleshoot the system incidents and provide root cause analysis reports
• Provide rotational on-call technical support

Requirements

• 5+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
• Proficient in using Terraform for automating infrastructure provisioning and management
• Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
• Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
• High level of understanding and experience with cloud computing platforms (AWS)
• Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
• Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
• Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
• Working knowledge of a source control and issue management system, preferably GitHub
• Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Recommended Qualifications

• 5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
• Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
• Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
• Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
• Ability to work with continuous integration and delivery best practices
• Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
• Knowledge of Esri ArcGIS or other web mapping technologies
• Master’s degree in computer science, computer engineering, GIS, or information systems

#LI-DR5

Overview

As the AEC Industry Solutions Specialist, you will bring first-hand experience from the construction, engineering, and project delivery sectors to help shape and share Esri’s vision for how GIS transforms the way the built world is designed, constructed, and operated. This role emphasizes the construction lifecycle from planning and design through preconstruction, field execution, and operations and focuses on how location intelligence, digital twins, and integrated data environments enable safer, more efficient, and more predictable projects.

You’ll collaborate with Esri’s AEC Industry Manager and cross-functional teams (marketing, sales, product, professional services, and partners) to build awareness, foster engagement, and drive adoption of Esri technology across the global construction ecosystem. This includes creating compelling thought leadership, supporting industry events, and engaging directly with contractors, engineers, architects, and owners to showcase how GIS connects the jobsite to the office and the project to the planet.

Responsibilities

• Partner with the AEC Industry Manager and cross-functional teams to drive Esri’s construction-focused industry strategy, connecting field workflows with design, asset management, and operations
• Develop and publish construction-centered content including webinars, case studies, white papers, and social media that demonstrates the impact of GIS in areas such as project coordination, scheduling, site logistics, field data capture, safety, and sustainability
• Collaborate with contractors, engineers, and technology partners to capture and communicate customer success stories that highlight measurable outcomes like reduced rework, better cost control, or improved situational awareness
• Support Esri’s presence at construction and infrastructure events (such as AU, CONEXPO, AGC IT Forum, IMGIS, and ESRI UC), organizing sessions, presentations, and networking opportunities that elevate GIS in AEC
• Build and nurture the AEC community through online platforms, partner collaboration, and user groups focused on construction innovation
• Provide insights on construction market trends, competitive technologies, and emerging digital delivery standards (such as ISO 19650, ASCE 38/75, openBIM, digital twins)
• Contribute to go-to-market and marketing campaigns that align with Esri’s AEC growth goals and showcase tangible ROI for construction professionals
• Serve as an internal advocate for the construction industry, helping Esri teams better understand jobsite realities, project delivery challenges, and data integration needs

Requirements

• 5+ years of experience in the construction or AEC industry, ideally with roles in project management, digital delivery, VDC/BIM, field operations, or technology implementation
• Proven understanding of construction project workflows, including preconstruction, design coordination, logistics planning, progress tracking, and asset turnover
• Working knowledge of how GIS integrates with CAD, BIM, and field applications to support digital construction and infrastructure delivery
• Strong communication and presentation skills with the ability to translate technical concepts into clear business value for construction audiences
• Highly organized, self-motivated, and capable of managing multiple projects in fast-paced environments
• Demonstrated creativity, problem-solving ability, and passion for innovation in construction technology
• Bachelor’s degree in construction management, civil engineering, GIS, or a related discipline

Recommended Qualifications

• Experience using or supporting ArcGIS solutions within construction, engineering, or asset management environments
• Familiarity with BIM and construction management platforms such as Autodesk Construction Cloud, Trimble, Bentley, or Procore
• Understanding of digital twin concepts, geospatial analytics, and reality capture (such as drones, LiDAR, 3D scanning)
• Comfortable presenting to technical and executive audiences at industry events and webinars
• Proficiency with Microsoft Office and modern marketing or collaboration tools (such as Teams, SharePoint, HubSpot)
• Master’s degree in construction management, civil engineering, GIS, or a related discipline

#LI-MJ1

Here at Appian, we’re passionate about technology. We love making it, and we love using it. Joining Appian Engineering will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive. 

As a Product Manager Intern, you’ll be embedded as a product owner on a small team of engineers, interacting with key stakeholders, and owning the prioritized product development backlog to ensure your team delivers high-quality software with each and every iteration. Day to day you’ll share ideas and receive feedback on features through design sessions, mockups, UX reviews, and usability testing to ensure user success before a new release.

This internship is based at our headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Interns in this program are expected to be in the office 5 days a week to fully experience our culture, learn directly from peers and mentors, and contribute to projects in a collaborative environment. Being in the office provides more opportunities to connect, learn, and celebrate with the exceptional people across Appian.

Applicants considered for Summer 2026 - Undergraduate Only 

To be successful in this role, you need:

• Skillful  prioritization to determine  what we should build by collaborating with stakeholders on product vision and strategy

• Effective listening and understanding of customer requirements to create stellar experiences that meet what customers want

• Strong communication, negotiation, and collaboration skills; ability to draw clarity out of complex and ever-changing environments

• Strategic thinking and problem solving with a proven ability to prioritize, negotiate, and execute in order to accomplish amazing things

• Imagination, genuine curiosity for candid feedback, and enthusiastic collaboration for building great product features and experiences

Basic qualifications:

• Undergraduate student pursuing a Bachelor's degree in Computer Science, or related

• Team oriented, imaginative, energetic

• Strong commitment to delivering quality work

• Prior experience in a product management internship, technical program management, or product-oriented technology role

Senior Manager, Product Management - Solutions

As a Senior Manager, Product Management you will be a strategic leader on the product management team. You will be leading our AI & Industry Solutions group, overseeing the vision, product portfolio backlog, and the career growth of a talented team of product managers. This role combines senior product management leadership with the pivotal responsibilities of a Group Product Lead, offering a unique opportunity to shape both product strategy and team excellence. 

You'll form strong relationships with counterparts within the Engineering department as well as stakeholders in other departments. You will oversee the creation of an impactful vision and ensure alignment between the product managers you supervise and the roadmaps of the feature teams that rely on the services and frameworks provided by your organization. You will be accountable for the product strategy and feature backlog, the effectiveness and adherence to standard processes of the product management staff that reports to you, and above all else, the business impact of the features your group delivers. This is a strategic role that requires a deep understanding the business process automation market, Appian's competitive positioning, and the AI market

Key Responsibilities:

• Portfolio Management: Overall accountability for the product strategy and roadmap for the group, which includes solutions for Insurance, Board markets, and help drive our AI adoption.
• Define the Group's Vision: Create a clear, customer-centric vision and "north star" for the group, ensuring it aligns with Appian product architecture and strategic goals.
• Team Leadership & Management: Led the group with peers from Engineering and Quality, ensuring cohesion and alignment, modeling Appian values, and establishing a culture of learning and growth. Manage a team of product managers, mentoring them in product management practices and contributing to their professional and personal development. 
• Strategic Planning: Drive the strategic direction of the product portfolio, partnering with your product management team and engineering leaders to prioritize investments and create and execute quarterly and annual plans that ensure the delivery of high-value, impactful software.
• Customer & Stakeholder Collaboration: Work closely with customers, engineering teams, and key business stakeholders on the definition, refinement, and business value of features.
• Product Development Lifecycle: Oversee the entire product lifecycle from ideation to release, guiding product managers in the development of backlogs, writing feature of specifications, and tracking of feature adoption.
• Market Analysis: Keep pace with evolving market needs and standards. Conduct market analysis to understand the competitive landscape and identify opportunities for investment.

To be successful in this role, you need to:

• Have a deep understanding of the business process automation market. 
• Be genuinely interested in how technology can solve real-world business problems;
• Be passionate about understanding user needs and ensuring the product meets them;
• Coordinate quarterly and annual planning for multiple teams;
• Have a genuine desire to guide and empower others;
• Define how features will work through close collaboration with engineers in design sessions, mockups, UX review, and usability testing;
• Enjoy thinking big picture while also engaging in the details of execution;
• Be skilled in fostering alignment and team work, embracing candid communication and constructive dissent;
• Be ambitious and motivated to deliver impactful results; 
• Have a natural curiosity and interest in continuous learning, particularly in the area of evolving technologies and their use within large enterprises.

Basic Qualifications:

• 8+ years as a Product Manager, and at least 3 years of experience as a manager
• Bachelor's degree in Computer Science or a related technical field.
• Strong technical foundation and the ability to engage deeply with engineering and design teams.

Tools and Resources:

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the new hire program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills- based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

This role is based at our ​headquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

#LI-MB1