Regional Director - UK/I Strategic Accounts

As a Regional Director, UK/I Strategic Accounts on GitLab's Sales team, you'll lead a regional strategic sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.

Some examples of our projects:

• Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
• Building strong relationships with key decision-makers across strategic accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value

What you'll do

• Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
• Develops and executes strategies focused on expanding the client base within the territory
• Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
• Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
• Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
• Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
• Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
• Prepares forecasts, territory/industry management, and growth plans
• Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
• Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
• Ensures that the sales plan is aligned with and supports the corporate revenue goal
• Invests time weekly to build and engage a pipeline of top talent for potential future hires
• Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
• Hires, coaches and develops top talent into the team
• Drives a high performing sales organisation
• Leads by example whilst being a role model for the team
• Empowers individuals to grow their own business

What you'll bring

• Demonstrated progressive experience in field sales, operations and leadership
• Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
• Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
• Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
• Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
• Strong solution selling experience and experience elevating the team to be solution sellers
• Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
• Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
• Strong relationship building and negotiation skills
• Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
• You share our values, and work in accordance with those values.
• Leadership at GitLab
• Ability to use GitLab

About the team

The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The Team:

The Account Executive, focusing on client expansion and account growth, is an integral part of our UK enterprise sales team. This role focuses on expanding growth within existing enterprise accounts, strengthening market presence and engagement. Our Account Executive leverages top-tier products, implements effective sales strategies, and collaborates with various departments, including Value Engineers and Business Development Representatives.

The Role:

The primary focus is on expanding our presence within existing accounts and capitalizing on untapped opportunities. As an Account Executive specializing in client expansion, the role is dedicated to building relationships, identifying new revenue streams within current clients, and contributing significantly to our strategic objectives of market growth and increased share within established accounts.

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs.
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big 4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities 
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• Track record of selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Effective and articulate communication skills, with proficiency in English.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Reports to: VP, Global Total Rewards

About the Role

We are seeking an experienced Payroll Manager to own and deliver UK payroll operations, with additional exposure to Australia and New Zealand payroll. This role is ideal for a hands‑on payroll professional with strong UK expertise who has worked within a CloudPay environment and is comfortable operating in a multi‑country context.

You will be responsible for ensuring accurate, compliant, and timely payroll processing while partnering closely with HR, Finance, and external providers to deliver an excellent employee experience.

Key Responsibilities

UK Payroll (Primary Focus)

• Own end‑to‑end UK payroll processing.
• Ensure compliance with PAYE, National Insurance, pensions (auto‑enrolment), statutory payments, and HMRC reporting.
• Manage payroll calendars, approvals, reconciliations, and year‑end activities.
• Act as escalation point for complex UK payroll issues.

Australia & New Zealand Payroll (Secondary)

• Support payroll activities for Australia and New Zealand, either directly or through vendors.
• Ensure understanding of local statutory requirements and legislative updates.
• Superannuation payroll processing.

Systems & Vendors

• Operate payroll processes using CloudPay (required).
• Partner with HRIS teams to support data accuracy and payroll integrations.
• Workday experience is a strong plus, particularly for employee data and payroll inputs.
• Manage relationships with external payroll providers and ensure service quality.

Controls, Reporting & Improvement

• Perform payroll reconciliations and variance analysis.
• Support audits and internal controls.
• Identify opportunities for process improvement and greater efficiency.

Skills & Experience

Essential

• Strong experience managing UK payroll end‑to‑end.
• Hands‑on experience with CloudPay.
• Solid understanding of UK payroll legislation and compliance.
• Pensions in connections with payroll
• Experience working with external payroll vendors.
• High attention to detail and strong stakeholder communication skills.

Desirable

• Payroll experience in Australia and/or New Zealand.
• Exposure to Workday.
• Exposure to benefit admin with relation to payroll.
• Experience in a regional or multi‑country payroll model.
• Payroll qualification (e.g. CIPP) is a plus.

BENEFITS & PERKS

• Excellent medical, dental, and vision coverage

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

About the role

This is a pivotal design role and a crucial partner to the Game Director on one of our R&D game projects. You will play a key role in shaping the game and design vision for a new game concept, from prototyping through production and launch. You will also mentor and nurture the growth of a talented team of game designers, fostering a culture of creativity and excellence.

What you'll achieve 

• Carry the product vision and guide the team’s major design decisions, with an emphasis on systems, economy, and game balance.

• Drive discussion and alignment on the team as the game navigates through complex and ambiguous design challenges. 

• Architect systems that meet product goals and give us strong conviction in the commercial viability of the game.

• Ensure that the team’s design decisions are well-connected to product goals and player motivations, and that these are clearly articulated.

• Help build and mentor a highly effective and engaged design team that pushes themselves and one another to their fullest potential.

• Share your knowledge and learnings as an expert on the game’s design, target audience, genre, and opportunity space with the broader product organization beyond the game team, to advance our collective knowledge.

What you'll need to be successful

• A holistic view of game systems, including the downstream effects of design decisions throughout both the product and player lifecycle, coupled with a strong understanding of fundamental design principles, metagame systems, game economies, and player psychology, to design from first principles.

• You will demonstrate deep insights and nuanced views on key differentiators, challenges, and opportunities within the game's design space.

• Strong ability to connect design decisions with product goals and player motivations, ensuring alignment and coherence in the overall game design. 

• Ability to partner with designers and product managers, and cross-functional groups including engineering, art, and production. 

• Ability to synthesize feedback from team members, user playtests, and other validation efforts into product insights and rapidly iterate on designs.

• Ability to articulate the nuances of abstract concepts and how they apply to complex, interrelated systems.

• A well-structured communication style that allows for clear and effective articulation of design ideas and concepts.

• Extensive knowledge of games as a service and live operations – you know what good looks like and can build efficient design processes, workflows, and tooling to enable it.  

• Enthusiasm for mentoring and elevating the people around you to do their best work.  

• A natural curiosity and eagerness to learn - we believe this is essential to our ability to stay ahead of the market and value this over years of experience.

We expect senior talent to continue being students of their craft and the game spaces they’re working in. You should be educated on the latest trends and have a strong perspective on how they relate to our current and future projects.

About the role

This is a pivotal design role and a crucial partner to the Game Director on one of our R&D game projects. You will play a key role in shaping the game and design vision for a new game concept, from prototyping through production and launch. You will also mentor and nurture the growth of a talented team of game designers, fostering a culture of creativity and excellence.

What you'll achieve

• Carry the product vision and guide the team’s major design decisions, with an emphasis on systems, economy, and game balance.

• Drive discussion and alignment on the team as the game navigates through complex and ambiguous design challenges. 

• Architect systems that meet product goals and give us strong conviction in the commercial viability of the game.

• Ensure that the team’s design decisions are well-connected to product goals and player motivations, and that these are clearly articulated.

• Help build and mentor a highly effective and engaged design team that pushes themselves and one another to their fullest potential.

• Share your knowledge and learnings as an expert on the game’s design, target audience, genre, and opportunity space with the broader product organization beyond the game team, to advance our collective knowledge.

What you'll need to be successful 

• A holistic view of game systems, including the downstream effects of design decisions throughout both the product and player lifecycle, coupled with a strong understanding of fundamental design principles, metagame systems, game economies, and player psychology, to design from first principles.

• You will demonstrate deep insights and nuanced views on key differentiators, challenges, and opportunities within the game's design space.

• Strong ability to connect design decisions with product goals and player motivations, ensuring alignment and coherence in the overall game design. 

• Ability to partner with designers and product managers, and cross-functional groups including engineering, art, and production. 

• Ability to synthesize feedback from team members, user playtests, and other validation efforts into product insights and rapidly iterate on designs.

• Ability to articulate the nuances of abstract concepts and how they apply to complex, interrelated systems.

• A well-structured communication style that allows for clear and effective articulation of design ideas and concepts.

• Extensive knowledge of games as a service and live operations – you know what good looks like and can build efficient design processes, workflows, and tooling to enable it.  

• Enthusiasm for mentoring and elevating the people around you to do their best work.  

• A natural curiosity and eagerness to learn - we believe this is essential to our ability to stay ahead of the market and value this over years of experience.

We expect senior talent to continue being students of their craft and the game spaces they’re working in. You should be educated on the latest trends and have a strong perspective on how they relate to our current and future projects.

OVERVIEW

Rubrik is one of the fastest-growing enterprise cybersecurity firms ($1.5B in ARR, growing at 34% YoY), and we are looking for a visionary Senior Director of Sales Strategy and Operations to lead our EMEA and APAC regions. Reporting to the VP of Global Sales Operations, you will serve as the strategic right hand to the EMEA/APAC General Manager. You will be responsible for the design and execution of a world-class GTM infrastructure that scales with our rapid growth across diverse international markets. This is a high-impact leadership role that sits at the intersection of strategy, finance, and regional sales execution.

WHAT YOU’LL DO

• Strategic GTM Leadership: Define and lead the EMEA/APAC sales strategy, providing the EMEA GM and executive leadership with data-driven insights to optimize regional investment and market expansion.
• Territory & Capacity Architecture: Lead the annual and long-range planning process for the EMEA theater, overseeing complex territory design, headcount capacity models, and multi-country market segmentation.
• Incentive & Quota Strategy: Design and govern a repeatable, data-driven quota allocation process across multiple currencies and regions, ensuring alignment between corporate financial targets and field motivation.
• Operational Excellence: Own the EMEA/APAC "Rhythm of the Business," including the regional forecast process, Quarterly Business Reviews (QBRs), and pipeline hygiene, ensuring high predictability across a diverse sales landscape.
• Cross-Functional Orchestration: Partner with Global Ops, Finance, Marketing, and HR to ensure EMEA’s specific regional needs are represented in global systems and process rollouts.
• Team Leadership: Build, mentor, and lead a high-performing team of regional Sales Operations professionals, fostering a culture of excellence and analytical rigor.

REQUIRED TRAITS

• Executive Presence: Exceptional ability to influence and challenge senior leaders; you are comfortable being the "voice of truth" in the room.
• Global Mindset: Deep understanding of the nuances of the EMEA/APAC market, including diverse labor laws, currency impacts, and cultural business practices.
• Strategic Architect: You don’t just report on the business; you identify the systemic levers that will drive the next $3B in revenue.
• Operational Resilience: Proven ability to maintain a steady hand in a hyper-growth, high-stakes environment while managing competing global and regional priorities.
• Change Agent: Experience leading large-scale organizational transformations and system implementations across international borders.

REQUIRED SKILLS & EXPERIENCE

• 12+ years of experience in Sales Operations or Business Operations within a high-growth SaaS or enterprise software environment.
• 5+ years of leadership experience, specifically managing teams in an international/EMEA/APAC capacity.
• Mastery of the Tech Stack: Expert-level knowledge of Salesforce, Clari, and Pigment (or similar SPM tools); experience leveraging AI/ML for predictive forecasting is a plus.
• Quantitative Rigor: Advanced financial modeling skills and a track record of using data to drive significant ROI in sales productivity.

Education: Undergraduate degree required; MBA or equivalent advanced degree highly preferred.

Rubrik’s Sales and Sales Engineering organization is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level—all while doing something that truly matters: protecting the world’s data.

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls and whiteboarding/discovery sessions.
• Qualifies sales opportunities in terms of customer technical requirements, competition, decision-making process and funding.
• Partners with AEs on pipeline generation from both existing accounts (white space/expansion) and new prospects (supporting discovery).

• Ideally 5+ years of sales engineering experience preferably in cloud infrastructure, SaaS security or data centre.
• Strong expertise in Azure (priority) and/or AWS; familiarity with cloud data management, and ideally in backup, disaster recovery, and cyber resiliency.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude.
• Thrives in a fast-paced environment; able to handle multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with CxO-level personnel, bringing technology solutions to solve business challenges.
• Personable, and confident communicator — able to engage both technical staff and senior executives.
• Smart, adaptable and open-minded.
• Ideally Bachelor’s degree or equivalent experience.
• Public Sector background is a plus, but not required.

#LI-REMOTE

As a Major Account Executive, you will grow new & existing business across specific verticals within the UK region & within the top tier / Majors accounts. You will achieve this through strategic partner planning and by driving sales acceleration and pipeline generation activities directly.

Where You Can Make An Impact

• Define and execute sales plans within the assigned territory to meet and exceed quota through prospecting, qualifying, managing and closing sales opportunities
• Develop and manage a sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth working with a mix of mid-enterprise accounts.
• Co-sell and strategize with partners, distributors and VAR’s to enable rapid growth
• Provide management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

About You

• Ideally 10+ years Tech sales experience (selling either IT Infrastructure /SaaS / Security / Storage & backup solutions)
• Consistent track record landing net "new logos" & expanding existing large Tier 1 Enterprise accounts
• Experience of being hands on with pipeline generation activities as well as working collaboratively with inside sales & partners, but not wholly reliant upon them.
• Experience working with our partners eco system across technology partners, re-sellers and service integrators
• Highly driven, goal oriented and has the ability to work towards deadlines
• High-level understanding of customer infrastructures as well as selling complex solutions
• Trained in MEDDPICC Sales methodology highly advantageous
• You are naturally driven, hungry for success, collaborative & coachable with high levels of integrity. You are naturally competitive but also a team player.

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

Rubrik’s Sales and Sales Engineering organisation is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level, all while doing something that truly matters: protecting the world’s data.

Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Cyber Resilience, Observability, and Remediation tools to a targeted list of new & existing customers throughout the UKI region. 

What You'll Do:

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

Preferred Qualifications:

• 5-10 years of sales engineering experience preferably in a software or data center environment.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

Enterprise Account Executive

As an Enterprise Account Executive, you will have ownership of all elements of bookings growth in new and existing Enterprise accounts across the UKI region. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.  

What You'll Do:

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth working with large enterprise accounts
• Present Rubrik, Inc. solutions within complex data center design environments
• Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

  Experience You’ll Need:

• 5+ years Tech sales experience (selling either IT Infrastructure or SaaS)
• Consistent track record landing net "new logos"
• Strong track record of performance selling to End User Large Enterprise Accounts
• Understanding and experience working with channel
• Highly driven, goal oriented "get it done" attitude
• Experience selling a complex solution

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

The Rubrik Engineering team is comprised of people who produce extraordinary results. Our engineers are driven to build efficient, reliable, and cost-effective products. We believe in empowering our teams, giving engineers autonomy and responsibility, not just tasks. Our goal is to motivate and challenge you to do the best work of your career. As part of the Rubrik Engineering team, you will work closely with product managers, designers, and other engineers to define the next generation of products for Rubrik. At Rubrik, nothing will stop you from thinking big. We are looking for individuals who are comfortable with ambiguity and excited by the prospect of a challenge. If you have a positive attitude, high energy and limitless drive, and like to win, we want to talk to you.

Job Overview

The Cloud Solutions Architect is a key sales specialist role, supporting the broader sales organization with deep technical knowledge in a focus area. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solutions Architect will have an active role in providing real world feedback to product teams to enhance the product, testing new features before they are released, and helping educate the sales organisation on key components of their focus area technology. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers.

Responsibilities and Duties

• This is a remote work position with approximately 50% travel for onsite meetings (as required).
• Provide technical guidance in customer facing calls as required, both in person and remote.
• Expert level knowledge in primary hyperscalers (AWS, Azure, GCP) including authentication, authorization, networking, security, services, workloads, etc.
• Acts as a strategic advisor on Cloud Native architecture and DevOps; evangelist in automation using Infrastructure as Code and platform-native self-service capabilities.
• Ability to conduct in depth sales discovery and alignment of technical capabilities to customer pain
• Serve as a cloud subject matter expert, covering cloud-centric opportunities and enabling the sales team to effectively promote and sell cutting-edge cloud solutions.
• Assist with technical implementation or validation of the product.
• Work closely with sales teams from initial discovery through technical validation of the Rubrik solution.
• Creating and giving presentations for technical enablement of the systems engineers
• Work with product management and engineering to discover and address product gaps, providing real world knowledge on product use.
• Attend internal meetings and events as required, both in person and remote.

Qualifications

• Bachelor's degree or equivalent.
• 5+ years of experience in their focus area.
• A solid understanding of backups, high availability, and disaster recovery architectures for their focus area.
• Knowledge of common Identity Providers (Entra, AD, Okta), architecture and integration
• Scripting experience in a relevant language (Python, PowerShell, Bash, etc.)
• Experience with Terraform and other tools strongly preferred
• Ability and experience giving technical presentations ranging from small to large audiences
• Ability to self-manage time and projects.

1633 - VP, Client Transformation

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As the VP of Client Transformation, you're the linchpin connecting our strategic vision with flawless operational execution and deep client partnerships. This pivotal leadership role demands a dual focus: both ensuring the seamless operational flow with our agency partners and driving proactive, strategic transformation initiatives for our key clients.

You will serve as the strategic operational backbone for our agency ecosystem, acting as the primary route for reactive and proactive engagement for client and agency leadership. This involves expertly coordinating onboarding/offboarding processes, diagnosing and troubleshooting complex client and operational issues, and leveraging other teams to support the embedding of critical tools like OMS within client-specific approaches. You'll ensure our operations run like a well-oiled machine, supporting best practices and learning within client leadership teams, and providing the stability necessary for growth.

Concurrently, you will be the catalyst for profound client transformation. Moving beyond day-to-day media work, you'll proactively identify and cultivate opportunities for deeper partnership, utilizing insights from QBR feedback, client action planning sessions, and even smaller client escalations to uncover strategic business initiatives. You'll lead and manage the end-to-end transformation workshop process, designing and facilitating engagements that redefine client objectives, and then effectively hand back robust plans to client teams for ongoing support. Your ultimate impact will be two-fold: ensuring operational excellence that bolsters our client relationships, while simultaneously architecting and delivering strategic transformations that unlock new value, deepen partnerships, and solidify our clients' — and our own — competitive edge. You're not just solving problems; you're building bridges to the future, one seamless operation and one strategic initiative at a time.

Skills and Experience

Essential Experience:

• Progressive leadership experience in client-facing roles within consulting, client management, or transformation practices.
• Proven success in leading and executing large-scale, cross-functional client change programs from concept through to sustained impact, delivering quantifiable business benefits.
• Deep expertise in change management methodologies and the ability to navigate complex organizational structures and stakeholder dynamics in client environments.
• Project management or Business analytics skills are helpful but not essential qualifications

Key Skills:

• Change agent: Ability to dissect complex client landscapes, identify latent opportunities, and architect innovative solutions that align with long-term strategic goals. You don't just solve the symptoms but find the root causes.
• Exceptional Client Acumen & Relationship Building: A natural at building trust and influencing C-suite executives and key stakeholders. You understand client businesses inside and out, making you an indispensable advisor.
• Transformational Leadership: An inspiring leader who can rally internal and external teams around a shared vision, foster collaboration, and drive accountability. You lead with empathy but also with a clear direction.
• Master Communicator: Possess outstanding verbal, written, and presentation skills. You can distill complex information into clear, compelling narratives that engage diverse audiences.
• Analytical Rigor & Problem-Solving: Adept at leveraging data and critical thinking to diagnose issues, define objectives, and measure the success of transformation initiatives.
• Future-Forward Mindset: A keen awareness of emerging technologies, market trends, and disruptive innovations, and the ability to integrate them into client transformation roadmaps.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

What You’ll Do 

We are looking for a People Experience Administrator to join the People & Culture EMEA team in Leeds. Reporting to the Senior People Operations Manager, this role provides essential administrator support across core people processes, ensuring accurate data management and a flawless employee experience through the employee lifecycle.  

Administrative and Operational  

• Support the People team by acting as an initial point of contact for everyday People queries, escalating more complex issues as needed.  

• Maintain and update employee records in our HRIS and electronic folders, ensuring accuracy and data protection compliance.  

• Assist with payroll administration by preparing and inputting data, gathering supporting documentation, and following approval workflows. 

• Provide administrative support for benefits, including enrolments and responding to employee queries.  

• Prepare People documentation such as employment contracts, contractual amendments, and employee verification using consistent templates.  

• Actively monitor and manage the People Experience inbox, responding to queries and directing requests appropriately.  

People Experience 

• Support the onboarding process, including preparing documentation, coordinating employee inductions, and ensuring system access is set up. 

• Assist with pre-employment verification and Right to Work documentation.  
• Maintain accurate records of employee lifecycle changes (e.g. new hires, leavers, internal moves) 
• Support the People team to deliver consistent and positive employee experiences across all markets.  

HR Projects & Initiatives  

• Provide administrative support on People projects and initiaties as required.  

• Assist with updates to People systems, processes, and documentation.  

• Support the team in maintaining accurate policies and internal communications.  
• Contribute to process improvements by identifying opportunities to streamline administrative tasks.  

What You’ll Bring 

• Experience in an Administrative or People Support role. 
• Strong organizational skills with the ability to manage multiple tasks and high volume 
• Strong attention to detail and accuracy 
• Clear communication skills and a helpful, proactive approach 
• Ability to handble confidential information with absolute discretion 
• Experience with People systems and ability to learn fast. 
• Bonus: Fluent in another European language like French, German, Italian, Spanish etc. 

We are seeking a highly skilled and empathetic Senior CX Researcher to deliver deep customer insights across our leading automotive client's mobile App Operations (App Ops) and Web Operations (Digital Experience - DX) teams. This hybrid role is for a strategic researcher who will split their time 50/50 between these two critical areas, fostering a holistic understanding of the customer journey and ensuring a seamless, high-quality experience across all digital touchpoints. 

You will be instrumental in uncovering user needs, behaviors, and motivations, translating them into actionable recommendations that drive product strategy, design decisions, and ultimately, customer satisfaction and loyalty within the automotive ecosystem. You'll be the voice of the customer, directly influencing the evolution of the client's key digital products. 

What you’ll be doing: 

You are a highly motivated, self-sufficient, and top-tier Senior CX Researcher with a passion for understanding people and solving complex problems. Your expertise spans a wide range of research methodologies, and you are adept at synthesizing diverse data points into clear, compelling narratives that drive business impact. 

• Strategic Research Planning & Execution (Across App & Web): 

• Develop and execute comprehensive research plans, utilizing a blend of qualitative and quantitative methodologies tailored to specific product and business objectives within both App Ops and Web Ops (DX). 

• Design, facilitate, and moderate a variety of research activities, including in-depth interviews, usability testing (on desktop and mobile devices), contextual inquiries, focus groups, surveys, card sorting, and tree testing. 

• Manage participant recruitment, screening, and scheduling for research studies, ensuring diverse and representative samples. 

• Champion user-centered design principles and a research-driven approach throughout both App Ops and Web Ops (DX) teams. 

• App Operations Focus (Approx. 50%): 

• Conduct specialized research into mobile app user behavior, covering aspects like onboarding flows, feature discoverability and adoption, in-app navigation, notification preferences, integration with vehicle features, and overall app performance sentiment. 

• Evaluate existing and proposed app functionalities to identify pain points, usability issues, and opportunities for experience enhancement within the App Operations lifecycle. 

• Analyze mobile-specific analytics data (e.g., app usage metrics, crash reports, session recordings) to inform research questions and validate findings. 

• Web Operations (DX) Focus (Approx. 50%): 

• Lead research efforts for the client's website and other digital platforms, focusing on user journeys related to vehicle configuration, online purchasing, service booking, lead generation, content consumption, and brand engagement. 

• Investigate website information architecture, navigation structures, content effectiveness, and conversion funnels to identify friction points and optimization opportunities. 

• Utilize web analytics data (e.g., Google Analytics, Adobe Analytics, heatmaps) to identify areas requiring deeper qualitative investigation. 

• Analysis, Synthesis & Communication: 

• Analyze research data from various sources (qualitative feedback, quantitative metrics) to identify patterns, themes, and actionable insights. 

• Synthesize complex findings into clear, concise, and compelling deliverables such as research reports, personas, journey maps (detailing cross-channel experiences), user flows, and actionable recommendations. 

• Present research findings and recommendations to diverse stakeholders, from product managers and designers to marketing teams and C-suite executives, adapting communication style and level of detail as appropriate. 

• Maintain a centralized repository of research insights, ensuring findings are discoverable and utilized across both App Ops and Web Ops (DX) teams. 

What we want from you: 

• Extensive Research Experience: 5+ years of hands-on experience as a UX Researcher, CX Researcher, or similar role, demonstrating a broad command of qualitative and quantitative research methodologies. 

• Automotive Industry Acumen: A demonstrated passion for and understanding of the automotive industry, customer segments, vehicle ownership lifecycle, and the role of digital services in modern motoring. 

• Dual-Platform Expertise: Proven experience conducting research across both mobile applications (iOS and Android) and complex web platforms, understanding the unique constraints and opportunities of each. 

• Methodological Versatility: Expertise in designing and executing a wide range of research methods, including but not limited to: usability testing, in-depth interviews, surveys, A/B test analysis, contextual inquiry, and ethnographic studies. 

• Analytical & Data-Driven: Strong analytical skills with the ability to interpret complex data from various sources (analytics platforms, research studies) and translate it into actionable design and business insights. 

• Collaboration & Adaptability: Exceptional collaboration skills, with the ability to seamlessly transition between and effectively support two distinct teams (App Ops and Web Ops/DX) with competing priorities. 

• Communication & Storytelling: Excellent written and verbal communication skills, with the ability to create compelling narratives from research findings and influence stakeholders at all levels. 

• Tool Proficiency: Proficiency with research tools (e.g., UserTesting.com, Qualtrics, Optimal Workshop), analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel, Firebase), and design collaboration tools (e.g., Figma for reviewing prototypes). 

• Strategic & Proactive: Ability to proactively identify research needs, frame problems, and define opportunities that align with business objectives, rather than just responding to requests. 

• Empathy & Customer Advocacy: A deep-seated empathy for the customer and a relentless drive to advocate for their needs throughout the product development lifecycle. 

• Agile Environment Experience: Comfortable operating within agile development methodologies, delivering timely insights to inform iterative product development. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

We are seeking an experienced and insight-driven CX Researcher to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. This role is ideal for someone passionate about understanding customer behaviour, uncovering actionable insights, and helping shape data-informed digital experiences across complex web ecosystems. 

Working closely with UX Designers, UI Designers, Analysts, Optimisation specialists, Content Strategists, Developers, Product Owners, and client stakeholders, you will play a key role in identifying customer needs, pain points, behaviours, and opportunities across the client’s digital platforms. You will help ensure customer insight sits at the centre of experience design, optimisation, and operational decision-making across the Web Ops (DX) environment. 

This is a highly collaborative role suited to someone comfortable balancing strategic research initiatives with fast-paced operational support, helping continuously improve customer journeys, digital performance, and overall experience quality through evidence-based recommendations. 

Key Responsibilities: 

1. Customer Research & Insight Generation (Web Operations / Digital Experience Focus):

• Plan, conduct, and synthesise qualitative and quantitative research activities across the client’s web ecosystem.  

• Deliver actionable customer insights that help shape UX improvements, optimisation initiatives, content strategies, and broader digital experience decisions.  

• Conduct a range of research methodologies including user interviews, usability testing, surveys, diary studies, heuristic reviews, competitor analysis, behavioural analysis, and stakeholder workshops.  

• Analyse customer pain points, friction areas, and unmet needs across key automotive customer journeys including research, purchase consideration, ownership, and servicing experiences.  

• Support ongoing operational and optimisation initiatives by identifying opportunities for continuous improvement across digital touchpoints.  

• Translate complex findings into clear, digestible insights and recommendations for both technical and non-technical stakeholders.  

1. Data-Informed Experience Optimisation:

• Collaborate closely with analytics and optimisation teams to combine behavioural data with qualitative customer insight.  

• Support CRO and experimentation initiatives by helping define hypotheses, evaluate user behaviour, and validate design decisions.  

• Use analytics platforms, heatmaps, session recordings, surveys, and customer feedback tools to identify experience improvement opportunities.  

• Help measure the effectiveness of digital experiences and contribute to ongoing optimisation roadmaps.  

• Advocate for evidence-based decision making across the wider DX team and client organisation.  

1. Customer Journey & Experience Strategy Support:

• Develop customer journey maps, personas, behavioural frameworks, and insight reports that support experience strategy and design decision-making.  

• Help identify end-to-end customer experience opportunities across multiple channels and touchpoints.  

• Support workshops and collaborative sessions to align stakeholders around customer needs, priorities, and opportunity areas.  

• Contribute to the definition of customer-centric frameworks, principles, and ways of working within the Web Ops (DX) team.  

• Ensure customer insight is effectively integrated into product, content, UX, and optimisation workflows.  

1. Collaboration & Stakeholder Engagement:

• Work collaboratively with UX Designers, UI Designers, Content Strategists, Analysts, Developers, Product Owners, Program Managers, and client stakeholders.  

• Present research findings, insights, and recommendations clearly and confidently to diverse audiences ranging from delivery teams to senior stakeholders.  

• Collaborate with cross-functional teams to ensure research outputs are actionable, measurable, and aligned to business objectives.  

• Support the prioritisation of customer experience opportunities based on user impact, feasibility, and commercial value.  

• Contribute positively to team culture, research maturity, and continuous improvement initiatives within the DX team.  

What we want from you: 

• Strong experience in CX Research, UX Research, Service Design Research, or related customer insight disciplines within digital environments.  

• Proven experience conducting and synthesising both qualitative and quantitative research methodologies.  

• Strong understanding of digital customer journeys, user behaviour analysis, and customer-centred design principles.  

• Experience working across complex web ecosystems, digital products, or enterprise-level platforms.  

• Ability to translate research findings into clear, actionable insights and strategic recommendations.  

• Strong experience creating research outputs including journey maps, personas, insight reports, workshop outputs, and behavioural analysis.  

• Familiarity with analytics, experimentation, CRO, and behavioural insight tools and methodologies.  

• Strong workshop facilitation, stakeholder engagement, and presentation skills.  

• Comfortable working within fast-paced operational environments managing multiple concurrent priorities and research requests.  

• Strong collaboration skills with the ability to work effectively across UX, UI, analytics, optimisation, content, and development teams.  

• Excellent communication and storytelling skills with the ability to simplify complex information for varied audiences.  

• Automotive, retail, eCommerce, or premium consumer brand experience is advantageous but not essential.  

• A proactive, curious, and solutions-focused mindset with a passion for improving customer experiences through insight-led decision making. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS1

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

We are hiring a Senior Security Engineer to protect the people, infrastructure, and tooling that goes into building and hosting Mattermost. This is a hands-on, high-impact role at the intersection of enterprise security engineering, cloud information security, and AI-enabled threat response.

Why Join Mattermost

•   Fully remote, globally distributed team | no commute, genuine flexibility
•   Be a key voice in shaping and delivering security strategy
•   Competitive salary, equity, and benefits with meaningful work attached

The Role

As a Senior Security Engineer, you will lead the design and implementation of security tooling, harden our cloud and IT infrastructure, and serve as a key responder to incidents. You will work across a globally distributed team and partner closely with Engineering to manage AI-enabled risk.

Key Responsibilities

• Lead security and IT projects to enhance the security posture of infrastructure and the company
• Detect, investigate, and remediate security incidents using SIEM, EDR, and SOAR tooling (e.g. CrowdStrike, SentinelOne)
• Conduct threat hunting across cloud and endpoint environments using a Zero Trust framework
• Administer company-wide IAM and security monitoring infrastructure
• Contribute to security policies, incident response, forensics, and endpoint management programmes
• Partner with Engineering to assess and mitigate risks from AI-enabled tools and workflows
• Explore and implement AI/automation in detection, analysis, and response pipelines
• Engage closely with North American and international staff across time zones

Required Background & Skills

•   Bachelor’s degree in Computer Science or a related field, or significant professional security experience
•   3+ years of hands-on experience in security engineering and incident response
•   Experience with SIEM platforms and security monitoring systems
•   Experience with EDR tools such as CrowdStrike or SentinelOne
•   Knowledge of SOAR platforms and automation of security workflows
•   Familiarity with Zero Trust architecture principles and threat hunting methodologies
•   Experience with cloud security controls across AWS, GCP, and/or Azure
•   Strong knowledge of Linux systems and Kubernetes/Docker environments
•   Experience with IAM solutions and infrastructure automation
•   Practical experience evaluating security implications of AI systems and AI-assisted workflows
•   Experience managing security of Microsoft 365 and Google Workspace tenants
•   Excellent written and verbal communication skills

Preferred Background & Skills

• Experience with certification processes: SOC2, ISO 27001, FedRAMP, or Cyber Essentials Plus 
• Certifications: OSCP, GCIH, GCFA, or equivalent penetration testing / incident response credentials
• Experience in Go or Python
• Background in open-source communities
• Endpoint security management experience in a fully remote organisation

Export Control & Eligibility

This role may involve access to information subject to U.S. export control regulations (EAR/ITAR). Applicants should be aware that eligibility requirements may apply. We encourage candidates with questions about this to reach out. Many Spain-based security professionals with defence backgrounds will qualify. We are happy to discuss your specific situation.

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Mattermost is the secure collaboration platform trusted by Global organizations. Our platform runs on-premises, cloud, and in air-gapped environments, enabling mission-critical workflows from the tactical edge to the enterprise HQ, where data sovereignty and operational security are non-negotiable.

We are hiring a Senior Security Engineer to protect the people, infrastructure, and tooling that goes into building and hosting Mattermost. This is a hands-on, high-impact role at the intersection of enterprise security engineering, cloud information security, and AI-enabled threat response.

Why Join Mattermost

•   Fully remote, globally distributed team | no commute, genuine flexibility
•   Be a key voice in shaping and delivering security strategy
•   Competitive salary, equity, and benefits with meaningful work attached

The Role

As a Senior Security Engineer, you will lead the design and implementation of security tooling, harden our cloud and IT infrastructure, and serve as a key responder to incidents. You will work across a globally distributed team and partner closely with Engineering to manage AI-enabled risk.

Key Responsibilities

• Lead security and IT projects to enhance the security posture of infrastructure and the company
• Detect, investigate, and remediate security incidents using SIEM, EDR, and SOAR tooling (e.g. CrowdStrike, SentinelOne)
• Conduct threat hunting across cloud and endpoint environments using a Zero Trust framework
• Administer company-wide IAM and security monitoring infrastructure
• Contribute to security policies, incident response, forensics, and endpoint management programmes
• Partner with Engineering to assess and mitigate risks from AI-enabled tools and workflows
• Explore and implement AI/automation in detection, analysis, and response pipelines
• Engage closely with North American and international staff across time zones

Required Background & Skills

•   Bachelor’s degree in Computer Science or a related field, or significant professional security experience
•   3+ years of hands-on experience in security engineering and incident response
•   Experience with SIEM platforms and security monitoring systems
•   Experience with EDR tools such as CrowdStrike or SentinelOne
•   Knowledge of SOAR platforms and automation of security workflows
•   Familiarity with Zero Trust architecture principles and threat hunting methodologies
•   Experience with cloud security controls across AWS, GCP, and/or Azure
•   Strong knowledge of Linux systems and Kubernetes/Docker environments
•   Experience with IAM solutions and infrastructure automation
•   Practical experience evaluating security implications of AI systems and AI-assisted workflows
•   Experience managing security of Microsoft 365 and Google Workspace tenants
•   Excellent written and verbal communication skills

Preferred Background & Skills

• Experience with certification processes: SOC2, ISO 27001, FedRAMP, or Cyber Essentials Plus 
• Certifications: OSCP, GCIH, GCFA, or equivalent penetration testing / incident response credentials
• Experience in Go or Python
• Background in open-source communities
• Endpoint security management experience in a fully remote organisation

Export Control & Eligibility

This role may involve access to information subject to U.S. export control regulations (EAR/ITAR). Applicants should be aware that eligibility requirements may apply. We encourage candidates with questions about this to reach out. Many UK-based security professionals with defence backgrounds will qualify. We are happy to discuss your specific situation.

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device — as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect Subsidiary

Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.

About You

You have a strong background in operations or supply chain management and know how to keep complex fulfillment processes running smoothly across global workflows. You are data-driven, using metrics to spot issues before they escalate and drive continuous improvement. You’ll report to the Senior Operations Manager and work with a high degree of ownership—we trust you to manage your workflows independently, prioritize what matters, and drive results without day-to-day oversight. You’ll collaborate closely with Firstbase’s Ops, Customer Success, CX, Product, and Sales teams, as well as directly with our customers, to ensure operational excellence. You communicate clearly with both audiences, and you’re energized by solving logistical and operational challenges at scale in a remote-first environment.

What you’ll do and how you’ll have an impact

•   Own and optimize global operational activities across order fulfillment, returns, and inventory management on the Firstbase platform;
•   Serve as the primary operational point of contact for Firstbase customers and internal teams, ensuring SLOs are consistently met across fulfillment accuracy, resolution time, and customer satisfaction;
•   Resolve customer escalations by coordinating with internal teams and vendors, conducting root cause analysis, and delivering timely solutions;
•   Drive process improvements by reviewing operational activities, implementing corrective actions, and preventing recurrence;
•   Advise customers on optimizing their product catalogs, inventory levels, and processes to improve efficiency and reduce costs;
•   Analyze operational data to inform purchasing strategies, inventory management, and vendor performance.

What we’re looking for

•   3–5+ years in operations, supply chain, or inventory management in a tech or B2B environment;
•   Experience managing end-to-end fulfillment and returns operations; global scope is a plus;
•   Strong data analysis skills—comfortable pulling and interpreting operational metrics;
•   Familiarity with CRM or ticketing tools (e.g., HubSpot, Zendesk, Jira);
•   Clear written and verbal communication skills, needed to align internal stakeholders and external clients across a fully remote, global team;
•   Problem-solving mindset with a proactive approach to root cause analysis, essential for resolving recurring operational issues before they reach customers.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:

https://www.appdirect.com/about/privacy-notice

#Li-remote 

Principal Engineer

Location: Waterloo, London, England, UK | Hybrid (1 day per week in office)

Who We Are 

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimise our clients’ digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise. 

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energizes you, you’ve found the right place. 

Who You Are

You’ve shown long-term repeated success on a variety of projects, typically over the course of 10+ years. You are a trusted expert and leader, often called upon to guide ambiguous initiatives and architect scalable solutions. You bring a blend of deep consulting acumen, technical expertise, and product thinking that drives measurable and impactful outcomes. In your previous experience, you have:

• Demonstrated long-term success on high-stakes consulting engagements across multiple language paradigms, stacks, ecosystems, technical environments, and client industries 
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served 
• Led the development and delivery of production-grade software using a variety of languages and frameworks, including but not limited to: Python, Java, JavaScript, TypeScript, React, Ruby, Scala, R, SQL, and Go
• Evaluated and strategically applied AI-assistive development tools to accelerate delivery and improve quality
• A track record of understanding, assessing, and embracing new tooling and trends within the software industry
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics) 
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Successfully led modernization efforts to align legacy systems with short and long-term business needs
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Facilitated alignment and collaboration across technical and non-technical stakeholders to move initiatives forward in the face of ambiguity and complexity while balancing technical considerations with product and user needs
• Provided mentorship and team support at scale, while sharing knowledge and improving team practices 
• Actively sought out and effectively given feedback
• Collaboratively led stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a go-to technologist and strategist within 8th Light, you’ll work with a variety of clients, typically one to two in a year, while continuing to deepen your and our collective domain expertise over the course of your career with us. You’ll be responsible for:

• Rapidly building trust with clients, demonstrating technical expertise and understanding of their domain and objectives 
• Guiding technical direction, solving complex problems, and demonstrating best practices while remaining deeply engaged within the codebase
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Advising clients on architecture, scalability and platform evolution, connecting technical decisions to product and business outcomes
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Driving innovation by proactively surfacing new technical approaches and product solutions
• Leading or initiating formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Contributing to the health of your team and 8th Light’s culture by modelling our Values
• Designing and managing high-level technical roadmaps for large engagements
• Building your network and maintaining relationships with clients and other industry leaders within your domain
• Coaching client engineering teams, transferring knowledge and leveling up practices
• Influencing client CTOs and executive decisions. Planning and execute technical work that involves stakeholders outside of project boundaries such as across a client's technical organization
• Participating in account planning; opportunity identification.
• Facilitating retrospectives, strategy sessions, and technical deep-dives to improve team and project outcomes
• Identifying, mitigating, and resolving blockers to team progress
• Contributing to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes
• Demonstrating leadership in scalable system design, modular architecture, and platform- or product-oriented development.
• Bringing depth in testing strategies, observability, fault tolerance, and secure engineering practices.
• Applying architectural patterns to evaluate tradeoffs and drive clear, documented design rationale.

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• Delivering and advising on enterprise-grade AI systems, including RAG pipelines, vector search, and agentic frameworks (e.g., LangChain, LlamaIndex, Crew AI, AutoGen, n8n), ensuring scalable, production-ready solutions that empower developers and align with business outcomes.
• DevSecOps & DevOps
• MLOps
• Infrastructure as Code
• Data Engineering: including platforms like Databricks for data processing and analytics.

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences. 

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future. 

• Our wellness package is designed with the Whole YOU in mind and includes:
• A robust L&D programme featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform.
• Annual financial stipend and time allotment for learning & development
• Coworking support for our global team
• 12 weeks of new parent leave available for eligible employees

See our full list of Benefits. 

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Principal Engineer position within London is: £92-818-£116-122 GBP

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle. 

• London Co-working: Employees working from our London hub follow a hybrid model, which includes a minimum of one day per week in our Waterloo Office. This co-working day is designed to encourage collaboration and further strengthen our community.In most cases, our consulting engagements do not require travel.

We hope to see you apply! 

^#LI-Hybrid

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.  

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.  

Empower your impact at Cision. Be seen, be understood, be you. 

The role

Cision is looking for a People Partner to join our evolving and fast-paced People team in the UK. This is a highly strategic role, working closely with senior executives and people leaders while partnering with teams across multiple functions.

This role is responsible for supporting people-related programs, processes, and initiatives by applying established people frameworks, policies, and practices.

The successful candidate will play a key role in supporting the business, navigating a dynamic environment, taking on new challenges, and driving meaningful business impact.

Duties and responsibilities

The role is defined, but not limited to, the following:

• Strategically partners with clients to understand business and organizational needs and objectives, develop strategies and implement solutions.
• Serves as the primary people lead for assigned client groups (CX, Insights and Marketing), on all things people and culture, connecting them with the broader People function — including Talent Acquisition, Talent Development, and People Operations — as needed.
• Supports the People Partner team to execute on UK related projects and tasks for non-assigned client groups.
• Conducts ongoing analysis of assigned client group. Monitors, interprets metrics and analysis to bring a data-centric approach to decision making.
• Advises and coaches managers and employees across the full spectrum of people matters, including talent development, succession planning, compensation, organizational design, and performance improvement.
• Owns employee relations matters end to end, from information gathering and assessment through to resolution, in line with company policy and applicable legislation.
• Guides managers through the employee lifecycle, ensuring consistent application of HR policies and procedures.
• Drives cost effectiveness by employing relevant strategies and achieving or exceeding synergy savings targets.
• Effectively drives accountability and a performance-driven culture.
• Contributes, communicates, and collaborates globally with other People functions.

Essential Skills and Experience

• Experience with a global technology or SaaS company, specifically working across regions including the Americas and EMEA.
• Experience leading transformation and aligning people strategy to the business' long-range plans.
• Demonstrated ability to drive major initiatives through the organization and influence decision-makers, effectively communicating at all levels.
• Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law.
• Strong presentation skills; comfortable in front of senior leadership and decision-makers.
• Persuasive communication skills, including succinctly communicating complex issues and delivering them effectively.
• Innovation and the ability to be creative in problem-solving, organizational diagnosis, and solution generation. 
• Results-oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results.
• Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence.
• Experience working in a fast-paced, dynamic environment.
• Highly organised with attention to detail.
• Bachelor’s degree in Human Resources or a similar field of study plus one of the
  following certifications: PHR, SPHR, SHRM, CP or SHRM SCP (or international equivalent) OR Master’s degree.
• Prior experience in a people partnering, employee relations, human resources or similar role.
• Minimum of 3 years of demonstrated People Partner (HRBP) experience preferably in technical organizations, directly supporting senior leaders

What We Offer 

Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:

• Cision Group Personal Pension Scheme
• Life Assurance
• Healthcare cash plan
• Dental Insurance
• Private Medical Insurance (For directors and above only)
• Gym Subsidy
• Cycle to Work
• Discounted Dining
• Virtual GP
• Employee Assistance Programme (EAP)
• Eye Care Test
• Cision Global Charitable Giving Program
• BenefitHub (Retail discounts)

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #LI-Hybrid

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. 

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. 

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. 

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com 

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.  

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar Games is looking for a seasoned Software Engineer (C++) to join our development team. Our Core Security team is looking for a security focused engineer to help drive our various software security initiatives. The successful candidate will be committed to keeping our games and services fun for our players through defense against cheaters, hackers, exploiters, and all troublemakers. 

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. 

WHAT WE DO

• The Core Security team is responsible for protecting our players, employees, and business.
• We develop anti-cheat to preserve the integrity of our online experience.
• We build anti-piracy measures to preserve our intellectual property.
• We create and apply anti-tamper technologies to protect sensitive areas of code.
• We support all Rockstar titles including Grand Theft Auto V and Red Dead Redemption.
• We work closely with many cross-functional teams to enhance the security of our games.

RESPONSIBILITIES

• Create and innovate solutions to better secure our products from known vulnerabilities.
• Research and implement various forms of anti-tamper technologies and anti-cheat technologies.
• Debug exceptions to resolve issues related to obfuscation transformations and anti-tamper mechanisms.
• Performance profile protected and unprotected code to meet expected performance requirements.
• Follow software SDLC to integrate into the game team’s operations.
• Test cross-platform software solutions to ensure quality.

REQUIREMENTS

• 4+ years of experience working in a software/security development team using C++.
• Experience with security and/or game development.
• Excellent problem-solving skills with an emphasis on debugging C++ code.
• Analytical skills geared towards the measurement of system performance and memory use, plus the communication skills needed to generate solutions.
• Independently able to take objectives from ideation to execution.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Strong understanding of reverse engineering concepts and methodologies.
• Strong understanding of game protection technologies.
• Experience with disassemblers and decompilers: IDA Pro.
• Experience with core cryptography concepts.
• Experience with crash dumps and x64.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.                                   

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar Games is looking for a seasoned Senior Software Engineer (C++) to join our development team. Our Core Security team is looking for a security focused engineer to help drive our various software security initiatives. The successful candidate will be committed to keeping our games and services fun for our players through defense against cheaters, hackers, exploiters, and all troublemakers. 

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. 

WHAT WE DO

• The Core Security team is responsible for protecting our players, employees, and business.
• We develop anti-cheat to preserve the integrity of our online experience.
• We build anti-piracy measures to preserve our intellectual property.
• We create and apply anti-tamper technologies to protect sensitive areas of code.
• We support all Rockstar titles including Grand Theft Auto V and Red Dead Redemption.
• We work closely with many cross-functional teams to enhance the security of our games.

RESPONSIBILITIES

• Create and innovate solutions to better secure our products from known vulnerabilities.
• Research and implement various forms of anti-tamper technologies and anti-cheat technologies.
• Debug exceptions to resolve issues related to obfuscation transformations and anti-tamper mechanisms.
• Performance profile protected and unprotected code to meet expected performance requirements.
• Follow software SDLC to integrate into the game team’s operations.
• Test cross-platform software solutions to ensure quality.

REQUIREMENTS

• 7+ years of experience working in a software/security development team using C++.
• Experience with security and/or game development.
• Excellent problem-solving skills with an emphasis on debugging C++ code.
• Analytical skills geared towards the measurement of system performance and memory use, plus the communication skills needed to generate solutions.
• Independently able to take objectives from ideation to execution.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Strong understanding of reverse engineering concepts and methodologies.
• Strong understanding of game protection technologies.
• Experience with disassemblers and decompilers: IDA Pro.
• Experience with core cryptography concepts.
• Experience with crash dumps and x64.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.                                   

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

About the role

Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for our European markets, one of our fastest-growing regions. Based in London, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels.

You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery—including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans.

You’ll also act as a subject matter expert for the Europe market, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You’ll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure key title moments and local insights are reflected in the broader lifecycle strategy.

What You’ll Do

• CRM Campaign Calendar Ownership: Own the CRM campaign calendar for Europe across tentpole releases, seasonal beats, and catalog programming, aligning timing, targeting strategy, and channel plans with local and global priorities (across multiple markets, languages, and time zones).
  
• Go-to-Market Campaigns: Collaborate with regional marketing, brand, programming, and curation teams to design localized go-to-market moments for major content launches, seasonal events, partnerships, and fan activations.
• Segmentation & Audience Strategy: Apply best practices in personalization and segmentation to build targeted campaigns informed by fan behavior, affinities, regional nuances, and language/dub preferences. Partner with Data Science and Growth teams to refine audience definitions, identify opportunities, and improve precision over time.
• Regional Market Expertise: Serve as Crunchyroll’s CRM market lead for Europe, advising on cultural nuances, local market behaviors, local platform norms, channel norms, and fan engagement opportunities.
• Localized Lifecycle Strategy: Provide regional inputs into Europe lifecycle journey strategies across acquisition, onboarding, engagement, retention, and winback, working closely with our Lifecycle Marketing team. Ensure best practices in personalization, segmentation, and lifecycle orchestration.
• Marketing Technology Ownership: Lead campaign execution and performance optimization in partnership with Operations, Martech, and Data Analytics; manage CRM initiatives within Braze (or similar) across email, push, in-app, notification center, and relevant messaging channels, ensuring excellence in configuration, QA, measurement, and reporting. Own content-triggered messaging strategy that supports title moments and engagement in alignment with lifecycle standards and guardrails.
• Cross-Functional Partnership: Work with Regional Marketing, Product, Brand, Content, Creative, Data Science, and GTM teams to create cohesive fan experiences and ensure lifecycle campaigns align with both local and global priorities.
• Performance & Optimization: Analyze CRM campaign performance, identify opportunities, and apply insights to continuously improve effectiveness and fan impact through test-and-learn approaches, including cohort analysis and incrementality-minded measurement.
• Innovation & Experimentation: Stay ahead of market dynamics and messaging ecosystems (multilingual markets, consent and preference management, deliverability best practices, local payment behaviors, and evolving platform changes across iOS/Android) to evolve CRM campaign strategy and execution.

About You

• 8+ years of experience in CRM, retention, or subscriber engagement marketing, ideally within streaming, digital subscription, gaming, e-commerce, or entertainment.
• Strong experience with Braze (or comparable orchestration platforms) with a focus on campaign planning/execution, segmentation, triggers, and multi-channel delivery.
• Deep knowledge of European consumer behaviors, digital marketing platforms, and messaging ecosystems (including WhatsApp where applicable), with experience operating in privacy-first environments.
• Strong creative acumen and storytelling ability—capable of translating IP into fan-first messaging that builds emotional connection and drives action.
• Strong analytical skills to interpret performance data, develop insights, and translate them into targeting and creative optimizations.
• Proven ability to collaborate across regional and global teams in a fast-paced, matrixed environment.
• Passion for anime, entertainment, or fan-first brands is highly valued. 
• Additional proficiency in relevant regional languages is a plus.

About the Team

The Lifecycle Marketing team curates personalized journeys that strengthen fan loyalty and lifetime value. With data-driven insights and fan-first creativity, we connect users to the right experiences at the right moments across owned channels.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Best-in class medical, dental, and vision private insurance healthcare coverage
• Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP)
• Employer 5% salary contribution into a DC Pension Plan
• Allowances for Gym & Wellness, Meals, Commuting
• Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store
• Professional Development
• Company's Paid Parental Leave
  • up to 22 weeks for birthing parents
  • up to 12 weeks for non-birthing parents
• Hybrid Work Schedule
• Paid Time Off
  • Flex Time Off
  • 5 Yasumi Days
  • Half-Day Fridays during the summer
  • Winter Break

#LifeAtCrunchyroll #LI-Hybrid 

We’re looking for an Outbound Operations Specialist to support the build of a consistent, scalable, and high-performing outbound engine across Enterprise UKI and EU. You’ll be working closely with Sales and Marketing to execute and optimise outbound campaigns, ensuring strong adoption, performance, and alignment with signal-led targeting. This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's London office. In this role, you will report to the Outbound Strategy Director. Please note that the role may include 10% of travel to events; other Hootsuite offices, etc.

WHAT YOU’LL DO:

• Build, launch, and maintain outbound cadences in Gong Engage, ensuring campaigns are live, accurate, and adopted across teams
• Execute targeted outbound campaigns across key accounts, including hands-on outreach to validate messaging and improve performance
• Support the implementation of  signal-based targeting and messaging into scalable outbound plays and campaigns
• Work with  outbound tools and workflows (Gong Engage, Salesforce, Sales Navigator, Cognism), ensuring data accuracy  and usage consistency, and optimisation
• Assist in mapping  stakeholders and buying groups within key accounts to support more effective, account-based engagement
• Track campaign performance (activity, meetings, conversion rates) and report results, identifying areas for improvement
• Collaborate with and support  reps on outbound execution, ensuring consistency in how tools, cadences, and messaging are used across teams
• Provide feedback and insights from campaign performance to support improvements in  outbound strategy, workflows, and nurture approaches
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Some years experience in SDR, outbound, campaign execution, or growth-focused roles within a B2B environment
• Hands-on experience executing outbound campaigns and working directly with prospects (calls, email, LinkedIn)
• Good  understanding of outbound tools and workflows (e.g. Gong Engage, Salesforce, Sales Navigator, Cognism or similar)
• Strong organisational skills and attention to detail, with the ability to manage multiple campaigns and workflows simultaneously
• Basic commercial awareness, with an understanding of how outbound activity translates into pipeline and revenue
• Strong written and verbal communication skills, with the ability to craft effective messaging for different personas and industries
• Comfortable working in a fast-paced, evolving environment with a proactive and problem-solving mindset
• Interest in developing expertise in outbound execution, operations, and enablement, rather than a near-term transition into a quota-carrying AE role
• Accountability: holds self accountable to meet commitments
• Priority Setting: focuses time/energy on the most important tasks with guidance where neededClearly understand how to assess the importance of tasks and decisions
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

🙌🏼 What you will be doing

We are looking for a remote fixed term Management Accountant who will support the Finance team at Ramp in delivering accurate and timely financial deliverables and support compliance with local and international statutory requirements. The role requires a thorough individual who is driven to deliver high-quality deliverables, working collaboratively across teams and, at times, independently. This is a fixed term contract for an initial 6 months.

🧩 What you will be working on

• Ensuring accurate and timely reporting of month-end accounts
• Monitoring and managing group-wide cash flow
• Performing reconciliations and preparing accounting entries
• Overseeing compliance with all tax, statutory, and regulatory requirements
• Meeting both individual and finance team objectives
• Liaising with local and group auditors to satisfy audit requests
• Reviewing the work of the AP Manager and supervising the Group’s accounts payable process
• Supporting ad hoc requests from the Group Head of Finance

🤟🏻 What you will bring:

• Good knowledge of Polish accounting, tax, and statutory requirements
• Good knowledge of accounting systems, Microsoft Office, and Google Workspace
• Strong problem-solving skills to address key control and reconciliation tasks
• Experience with automation and systems implementation
• Proficiency in English, with the ability to work in a multinational team
• A high level of ownership and independence

Nice to have:

• Full or partial accountancy qualification (e.g. ACCA, CIMA)
• Knowledge of NetSuite, US GAAP, UK GAAP, and IFRS
• Can speak in both Polish and English (not a deal breaker)

🪄 What’s in it for you?

💸 Competitive salary

• Zero-fee crypto purchases via on-ramp!
• 19,000 - 21,500 PLN on a fixed term Employment Contract

🩺 Health & wellbeing

• Private medical care package
• Gym pass for you and your partner
• Dedicated time off for yearly health check-ups

🧠 Development & Growth

• Self-development and conference budget
• Language lessons
• Internal workshops and activities supporting growth and mental health

🏢 Great working environment

• The role is and can be remote, but we also have modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team
• The best laptops and kit to work on
• Internal Tech meetups on-site & online
• Team socials funded by us

💡Our Interview Process

OVERVIEW:

WHAT YOU'LL BE DOING:

WHAT YOU'LL NEED:

Essential Criteria:

CLOSING DATE: Thursday 14th May 2026

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. 

ABOUT US.

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

THE PERKS.

Standard benefits include:

• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday, additional day for your birthday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial, Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Life Assurance

Office location specific benefits include (IQ):

• Gym Membership to The Lifting Club (LC)
• Onsite lunch provision & coffee bars
• EV charge points available

Office location specific benefits include (LDN):

• Funded multi-site fitness membership

Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

As a Senior Staff Engineer in the Merchant Group, you’ll tackle complex engineering challenges at scale, building the products and platforms that power how merchants run and grow their businesses with Wolt. From small local shops to large enterprise partners, you’ll help craft solutions that thousands of merchants rely on every day.

You’ll join a dynamic, evolving area where solutions are discovered as we build. Expect to work from partial data and changing priorities - your role is to create clarity by framing problems, defining pragmatic plans, and making trade-offs that empower teams deliver value quickly while protecting long-term quality.

You’ll set technical direction across teams, drive alignment on architecture and ways of working, and lead high-impact initiatives end-to-end. You’ll work closely with product, design, data, and operations, while mentoring engineers and raising the technical bar so we can deliver high-quality outcomes efficiently and predictably. Whether it’s designing scalable systems, improving merchant-facing experiences, or launching new capabilities, you’ll play a key role in shaping how merchants succeed with Wolt.

What you’ll be doing

• Leading complex initiatives that span multiple services and org boundaries, partnering deeply with product and business stakeholders to ensure solutions deliver measurable impact
• Designing and evolving scalable distributed systems, balancing speed, quality and long-term maintainability
• Identifying and delivering AI opportunities in our products, and champion AI-enabled tooling and practices that increase productivity and improve decision quality across individuals and teams
• Navigating ambiguity and driving clarity and execution in a fast-changing business environment
• Improving system reliability and operational excellence, proactively addressing bottlenecks and failure modes
• Communicating complex technical decisions clearly to both technical and non-technical stakeholders, building alignment in situations with many unknowns and constraints
• Mentor engineers in their career as well as help define our engineering culture and best practices

What we’re looking for

• Experience operating at Staff Engineer level or equivalent scope, owning large, ambiguous problem spaces and delivering measurable business impact
• Strong track record of leading complex, cross-team initiatives in distributed systems environments
• Deep expertise in system design and scaling backend services for reliability and performance
• Experience working in fast-paced, product-driven environment, balancing speed with long-term quality
• A pragmatic, impact-oriented mindset with a bias for action and simple, effective solutions
• Ability to influence and align stakeholders through clear communication and technical leadership
• Experience mentoring engineers, and contributing to a culture of continuous learning and improvement

It’s a plus if you have

• Experience in retail, e-commerce, or marketplace platforms
• Expertise in one or more backend languages (e.g. Go, Kotlin)
• Background working with data-intensive systems, experimentation, or analytics to inform and validate product and technical decisions for B2B/merchant use cases

We are looking for a Product Manager to join our Ads & Promotions team. This team is helping merchants and brands thrive on Wolt and making our services more affordable for consumers, and you could play a key role in making it happen.

What does this mean in practice? Merchants and brands partner with Wolt to effectively reach local consumers, and advertising amplifies this capability. Whether it's a new merchant eager to quickly showcase their offerings to a wide audience, an existing merchant seeking sales growth, or a brand looking to raise product awareness, promote deals, and increase market share - our mission is to assist them in achieving their objectives while ensuring a great user experience.

As a Product Manager, you will work with a cross-functional team of incredibly talented engineering, design, product and analytics humans in a high-visibility role. You will be responsible for setting your team's vision, strategy and roadmap. This also involves leading multiple projects and cross-team product initiatives across the entire product lifecycle, partnering with business and operations stakeholders as well as understanding our customers better than anyone.

About this role

This role sits at the intersection of global product strategy, business ownership and execution at scale.

• You will take end-to-end ownership of a core part of the advertising product
• Own the product and business outcomes for this area as we transition from a regional setup to a global tech platform
• Work closely with commercial, operations, analytics, and engineering partners to ensure the product scales globally without breaking local success
• Set vision and strategy for a global product area used across markets
• Drive cross-company alignment between DoorDash, Deliveroo and Wolt teams
• Help define how product leadership works at global scale

Our humble expectations

You could come to this role from a multitude of different backgrounds, but ideally, you have 

• Proven experience as a Product Manager with experience from the B2B and/or Adtech and Martech space  -  you know what it takes to develop great business products 
• Experience in leading products from concept to launch, setting the product vision, strategy, roadmap and tracking results.
• Expertise in working with and coaching cross-functional teams, including business, design, data experts and engineers.
• Desire to be in a high-ownership role. You need to be comfortable with both getting your hands dirty and driving cross-team projects outside of your main domain.
• A mixture of data analysis skills, engineering understanding, design sensitivity, and business savviness with the go-getter attitude of a (humble) "could-be start-up CEO".
• Be confident in filling a high-visibility role that requires a strong sense of stakeholder management - the lights are on you.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We are looking for a Product Manager to join the Payments Group, Core Payments Team.

The Payments group builds and scales the infrastructure that powers every transaction on Wolt. This includes integrating with global payment providers, ensuring reliable and cost-efficient processing across countries, and driving innovations like digital wallets, installment payments, and localized methods. The Core Payments Team owns the foundations of this stack, making sure that Wolt’s payments platform is secure, scalable, and ready for the future.

The Product Manager for the Core Payments Team connects with country teams to understand payment cultures in local markets, facilitates business and technical discussions with providers like Stripe, and aligns with product, finance, and data teams on company-wide needs.

As a Product Manager, you will work with a cross-functional team of incredibly talented engineers, analysts, and product peers in a high visibility role. You will be responsible for defining the roadmap and setting the vision for our payments infrastructure. This involves leading multiple projects and cross-team product initiatives across the entire product lifecycle—partnering with operations, finance, and engineering stakeholders, while always keeping the end-user and business impact in focus.

📍This role is based our Tech Hub in London

Our humble expectations

You could come to this role from a multitude of different backgrounds, but ideally, you have 

• Proven experience as a Product Manager in fintech, payments, or other B2B platform products. You know how to build robust, scalable financial systems.
• Track record of leading products from concept to launch—owning the vision, setting the strategy, shaping the roadmap, and delivering real results.
• Skilled at working with cross-functional teams across product, engineering, data, and business—keeping people aligned and momentum strong.
• High ownership mindset. Comfortable getting hands-on when needed, while also pushing complex initiatives beyond your immediate scope.
• Strong blend of data fluency, technical depth, design intuition, and business judgment—grounded in a humble, entrepreneurial mindset.
• Confident in high-visibility roles. Clear communicator who knows how to keep stakeholders aligned, even in messy or high-pressure situations

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We’re looking for a Product Manager to help shape the future of Wolt, Deliveroo’s and DoorDash’s global regulatory and compliance technology. This includes everything from anti-money laundering (AML) and safeguarding to tax and licensing compliance across 40+ markets.

In this role, you’ll work on RegTech products that keep our platforms compliant, auditable, and ready to scale. You’ll partner closely with legal, finance, engineering, and operations teams to translate complex regulatory requirements into scalable product solutions.

This is an exciting opportunity for a strong individual contributor who is passionate about Fintech, compliance, and building products in highly regulated environments. Over time, this role can grow into broader product leadership responsibilities.

What you’ll be doing

You’ll contribute to the strategy and execution of our compliance technology stack. This includes building internal tools, APIs, and automation for regulatory requirements such as KYC, AML, audit readiness, invoicing, and tax compliance.

You’ll own product initiatives end-to-end: identifying problems, aligning stakeholders, prioritizing opportunities, and driving execution together with engineering and design teams.

You’ll work closely with teams like Licensing Services, Tax, Legal, Finance, and Operations to understand evolving regulations and ensure we build scalable solutions that support the business globally.

You’ll help bring clarity to ambiguous and fast-changing problem spaces, balancing regulatory requirements, operational efficiency, and user experience.

Our humble expectations

You could come to this role from different backgrounds, but ideally you bring:

• A strong grasp of EU regulatory frameworks such as AML/CTF, KYC and KYB, Payments Regulations, Tax regulations, Invoicing and e-Invoicing systems
• Experience translating legal or compliance requirements into product solutions
• Strong product management fundamentals, including prioritization, stakeholder management, discovery, and execution
• High level of technical and analytical fluency. You are comfortable working with APIs, data models, audits, and reporting workflows
• Familiarity with financial services infrastructure such as KYC, KYB and AML systems, licensing processes, scalable invoicing platforms incl. e-Invoicing, and/or core banking platforms
• Excellent stakeholder management and communication skills, including experience collaborating across legal, finance, operations, and engineering
• Ability to operate effectively in high-ambiguity environments and drive impact despite incomplete information
• 7+ years of Product Management experience, with strong domain expertise in Fintech, Payments, RegTech, or Financial Services
• A proactive, ownership-driven mindset with a strong willingness to learn and grow into broader leadership responsibilities over time

A humble, collaborative mindset is important. You care deeply about building impactful products, working well with others, and continuously improving how things are done.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

The compensation will be a negotiable combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.

As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.

This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.

The role reports directly to the Senior Director of Growth Marketing & Innovation.

What you’ll be doing

AI Strategy & Marketing Transformation

• Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
• Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
• Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.

AI Product Thinking & Roadmap Ownership

• Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
• Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
• Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.

Agentic AI & Workflow Automation

• Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
• Ensure solutions are embedded into real workflows—not standalone tools.
• Continuously identify and scale automation opportunities across the organization.

Cross-Functional Leadership

• Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
• Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
• Influence without direct authority, driving execution through strong cross-functional collaboration.

AI Adoption & Enablement

• Own the global adoption of AI solutions across Marketing.
• Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
• Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
• Drive cultural change toward AI-first ways of working.

Governance, Quality & Compliance

• Ensure AI solutions meet standards for quality, consistency, and brand alignment.
• Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
• Define guardrails, escalation paths, and approval processes for AI-driven workflows.

Vendor & Ecosystem Strategy

• Evaluate and manage external AI tools, platforms, and partners.
• Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
• Maximize value from vendors through structured evaluation and performance management.

Our humble expectations

• 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
• Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
• Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
• Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
• Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
• Proven ability to operate in ambiguous environments and build structure where none exists.
• Strong stakeholder management and communication skills, with the ability to influence senior leaders.
• Experience building or leading small, high-impact teams.
• Passion for AI innovation and its application to real-world operational challenges.

Nice to have:

• Experience with marketing platforms (CRM, automation, ad tech)
• Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
• Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) 
• Basic data fluency (e.g., SQL or analytics tools)

What we offer

This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.

You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.

If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.

Next steps

Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.

Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

About the Team

The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry.

About the Role

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. This role is essential in ensuring that our clients are provided with a world-class experience and opportunities to further develop their business. Through meaningful experiences and innovative technology solutions, we strive to empower restaurant and hospitality operators to deliver world-class guest experiences and help their businesses to thrive.

You’re excited about this opportunity because you will…

• Manage your book of business ensuring strong customer health and adoption. Achieve gross-and-net retention revenue targets while identifying upsell opportunities to pass to our account development teams. 
• Develop success plans to ensure customer objectives are achieved. Build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors.
• Maintain data integrity to track key metrics, specifically ROI. Analyze your findings and make recommendations to optimize for maximum revenue.
• Become an expert on the SevenRooms platform. Provide technical and business solutions while assisting with product adoption and optimization.
• Work seamlessly with various teams across SevenRooms. Ensure we're delivering quality and thoughtful products to our clients through effective collaboration.

We’re excited about you because…

• You have 2-3 years of experience working in a Customer Success role with excellent verbal and written communications skills 
• You have demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
• You have experience building and implementing systems and processes for internal communication with proven ability to manage multiple projects
• You possess strong attention to detail while maintaining the ability to see the big picture and strategic objectives
• You are passionate about helping customers succeed and have a natural curiosity for understanding business challenges and solving problems
• You are able to communicate fluently in French, Italian or Spanish (nice-to-have)

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

#LI-WM1

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry.

About the Role

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. This role is essential in ensuring that our clients are provided with a world-class experience and opportunities to further develop their business. Through meaningful experiences and innovative technology solutions, we strive to empower restaurant and hospitality operators to deliver world-class guest experiences and help their businesses to thrive.

You’re excited about this opportunity because you will…

• Manage your book of business ensuring strong customer health and adoption. Achieve gross-and-net retention revenue targets while identifying upsell opportunities to pass to our account development teams. 
• Develop success plans to ensure customer objectives are achieved. Build strong, long-lasting relationships and become a trusted advisor with key stakeholders and executive sponsors.
• Maintain data integrity to track key metrics, specifically ROI. Analyze your findings and make recommendations to optimize for maximum revenue.
• Become an expert on the SevenRooms platform. Provide technical and business solutions while assisting with product adoption and optimization.
• Work seamlessly with various teams across SevenRooms. Ensure we're delivering quality and thoughtful products to our clients through effective collaboration.

We’re excited about you because…

• You have 2-3 years of experience working in a Customer Success role with excellent verbal and written communications skills 
• You have demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
• You have experience building and implementing systems and processes for internal communication with proven ability to manage multiple projects
• You possess strong attention to detail while maintaining the ability to see the big picture and strategic objectives
• You are passionate about helping customers succeed and have a natural curiosity for understanding business challenges and solving problems
• You are able to communicate fluently in French and/or Italian

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

#LI-WM1

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About the Role

As a Sales Development Representative (SDR), you'll be responsible for creating new business sales opportunities for SevenRooms by researching restaurants, hotels, and hospitality operators in the NAM region. You'll identify, engage, and qualify prospects that fit within our target customer profile, serving as the first point of contact for potential customers and evangelizing the power of our innovative guest experience & retention platform.

You’re excited about this opportunity because you will…

• Prospect and identify clients. Connect via email outreach and cold calling, inspiring prospects to learn about how SevenRooms can be an asset to their business. 
• Manage an organized pipeline. Test new technologies to source contact information and facilitate outbound outreach.
• Discover new target markets and implement thoughtful campaigns. Conduct outbound calls and emails, assisting the sales team by identifying relevant decision makers.
• Establish strong working relationships with prospects in the UK. Build rapport with different stakeholders. 

We’re excited about you because…

• You have 1+ years of previous work experience with strong attention to detail and ability to juggle multiple tasks at one time 
• You're comfortable in a quota driven sales environment with strong written and verbal communication skills
• You're a self-motivated and determined individual who likes the challenge of setting and exceeding goals, with innate curiosity and results-oriented mindset
• You have cold calling, sales training and Salesforce.com experience (preferred) with the natural ability to quickly build rapport and relationships
• You have restaurant, nightlife or hotel industry experience (a plus) and thrive in environments that require proactive thinking and relationship building

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

The Team & Role

As the Sales Engineer, you will manage all technical aspects of the SevenRooms sales cycle, including delivering product demonstrations, recommending solutions and providing industry & product expertise to help our prospects and clients succeed on the SevenRooms platform.

You must be both sales-focused and technically capable. You will have the insight to make the connection between a customer's specific business problems and SevenRooms' solution, the customer-facing skills to communicate that connection, ability to partner with multiple technical and executive audiences. You will also have the technical skills to build demos, complete proof-of-concepts, Statements of Work, and map RFI/RFP requirements to our solutions. The role will also require working with existing customers to scope & execute complex client side API integrations. This position will report into our Sales Engineering Leader. 

The SevenRooms Revenue team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. We are a diverse, global team working to help our customer-facing teams to meet their business goals through data solutions and deep product knowledge. We are curious and solutions-driven group who work across the organization to move projects forward.

What You'll Do

• Facilitate a collaborative environment by partnering with Sales, Customer Success, Marketing and Product teams to support and close deals and support onboarding our clients to go live.
• Assist internal and client teams in both sales (60%) and post-live (40%) activities or needs.
• Manage post contract handoff to the implementation teams to ensure they are set up for success and have a smooth implementation.
• Engage with strategic customers who are looking for guidance on their digital technology stack. Understand their goals and their setup, and build project implementation plans to ensure success with SevenRooms.
• Provide how-to's and document walk-throughs of API and technical information to prospects and current customers, along with the ability to translate the needs of the customer back to Engineering and other team members.
• Leverage SevenRooms API to test use-cases, diagnose bugs, etc 
• Lead discovery sessions to identify goals and workflows, and guide discussions about how SevenRooms products can help them achieve their goals.
• Create and own SOWs while collaborating with Sales, Product, Implementation,, and Customer Success to define work, cost, and timelines.
• Partner with Product Managers on any required or requested enhancements.
• Build relationships with partners internally and externally.
• Work with Partnerships to identify and manage relationships with 3rd parties (POS, Payments, Online Ordering, and more).
• Lead RFI/RFPs documentation that highlight the SevenRooms product to prospective clients and partners.

Who You Are

• 5+ years of experience with Product Management, Sales Engineering, Solutions Consulting, Technical Project Management, or similar fields.
• Experience breaking down and explaining complex information and technical concepts in a simple way
• Ability to debate respectfully, encourage collaboration, and lead agreement
• Passion to work with Enterprise level brands domestically and internationally
• A balance of sales passion and technical skills to foster excitement in the project planning process
• Experience supporting the Sales or Implementation cycles of SaaS solutions to GTM Operations, Engineering and Marketing functions
• Experience analyzing large sets of data to create recommendations and provide guidance
• Experience creating solutions architecture diagrams/visualizations
• Experience answering security/privacy questionnaires 
• Previous experience and knowledge on API
• Building, scaling, and continued successful implementation of new products and features
• Outstanding ability to thoughtfully explain problems and resolutions
• Passion for creating an excellent customer experience and an interest in advocating for clients

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

See yourself at Twilio

Join the team as Twilio’s next Security Engineer, Security Automation on Twilio’s Information Security Team.

About the job

This position is needed to assist Twilio’s Information Security Team operate more efficiently by improving and automating our critical security workflows.

As a Software Engineer, Security Automation on this team, you will participate in all phases of the software development life cycle which includes requirements gathering with security teams, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. You will own, operate and maintain automated workflows that support various security programs including but not limited to cloud security, product security, Governance, Risk & Compliance (GRC)  and enterprise security, employing Agile methodologies to continuously deliver value to our partners.

Responsibilities

In this role, you’ll:

• Develop and implement automated and AI-powered security solutions to protect Twilio's Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM-based approaches.
• Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision-making and risk reduction at scale.
• Design and prototype LLM-driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy.
• Collaborate with cross-functional teams to identify security needs and deliver advanced AI-enabled solutions that address those needs effectively.
• Contribute significantly to defining our security automation and AI roadmap, balancing near-term and long-term business impact with technical feasibility and scalability.
• Own and maintain the operational health of automation and AI-driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs).
• Support on-call operations for tools, pipelines, and AI models owned by the team.
• Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems.
• Stay up-to-date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale
• Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows
• Hands-on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions
• Solid understanding of software security principles, secure coding practices, and security automation
• Experience with data orchestration frameworks (e.g., Airflow, Dagster, Prefect) to manage and scale automation pipelines
• Familiarity with infrastructure-as-code (Terraform), CI/CD systems (BuildKite or similar), and container orchestration platforms (Kubernetes, Docker)
• Strong problem-solving, communication, and collaboration skills, with the ability to iterate quickly on feedback and work across security and engineering teams

Desired:

• Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices, with a focus on scaling automated incident response
• Proven ability to design and implement security automation frameworks that enable rapid delivery of reliable, reusable, and scalable automated solutions
• Strong interest in or hands-on experience with building and applying AI/ML models (including LLMs) to automate complex workflows in cybersecurity, compliance, or infrastructure operations
• Ability to bridge AI/automation capabilities with security strategy, driving adoption of next-generation solutions across cloud and enterprise environments
• Passion for continuous innovation in leveraging orchestration, automation, and AI to solve real-world security challenges

Location

This role will be remote, and based in Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Security Engineer, Security Automation on Twilio’s Information Security Team.

About the job

This position is needed to assist Twilio’s Information Security Team operate more efficiently by improving and automating our critical security workflows.

As a Software Engineer, Security Automation on this team, you will participate in all phases of the software development life cycle which includes requirements gathering with security teams, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. You will own, operate and maintain automated workflows that support various security programs including but not limited to cloud security, product security, Governance, Risk & Compliance (GRC)  and enterprise security, employing Agile methodologies to continuously deliver value to our partners.

Responsibilities

In this role, you’ll:

• Develop and implement automated and AI-powered security solutions to protect Twilio's Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM-based approaches.
• Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision-making and risk reduction at scale.
• Design and prototype LLM-driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy.
• Collaborate with cross-functional teams to identify security needs and deliver advanced AI-enabled solutions that address those needs effectively.
• Contribute significantly to defining our security automation and AI roadmap, balancing near-term and long-term business impact with technical feasibility and scalability.
• Own and maintain the operational health of automation and AI-driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs).
• Support on-call operations for tools, pipelines, and AI models owned by the team.
• Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems.
• Stay up-to-date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale
• Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows
• Hands-on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions
• Solid understanding of software security principles, secure coding practices, and security automation
• Experience with data orchestration frameworks (e.g., Airflow, Dagster, Prefect) to manage and scale automation pipelines
• Familiarity with infrastructure-as-code (Terraform), CI/CD systems (BuildKite or similar), and container orchestration platforms (Kubernetes, Docker)
• Strong problem-solving, communication, and collaboration skills, with the ability to iterate quickly on feedback and work across security and engineering teams

Desired:

• Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices, with a focus on scaling automated incident response
• Proven ability to design and implement security automation frameworks that enable rapid delivery of reliable, reusable, and scalable automated solutions
• Strong interest in or hands-on experience with building and applying AI/ML models (including LLMs) to automate complex workflows in cybersecurity, compliance, or infrastructure operations
• Ability to bridge AI/automation capabilities with security strategy, driving adoption of next-generation solutions across cloud and enterprise environments
• Passion for continuous innovation in leveraging orchestration, automation, and AI to solve real-world security challenges

Location

This role will be remote, and based in the UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Manager, Sales Support Specialists (International).

About the job

This position is needed to centralize and optimize the Sales Support function across APJ and EMEA, ensuring standardized execution and equitable resource distribution for our global Sales organization. You will lead a newly unified pillar of sales support specialists. As a leader, strategist, and builder of this function, you will build a data-driven culture to optimize our sales processes and create efficiencies. This role is at the intersection of strategy and execution, transforming how Twilio supports complex sales cycles. 

Responsibilities

In this role, you’ll:

• Directly manage and lead a regional team of Sales Support Specialists, providing day-to-day guidance, performance management, and professional mentorship.
• Standardize regional playbooks for Tasks, Tickets, Cases, and Deal-related Workflows to ensure global consistency and accountability.
• Analyze team utilization and performance metrics to shift from anecdotal feedback to data-driven resourcing decisions.
• Optimize SSS:AE alignment to ensure Account Executives receive equitable and efficient support for high priority deals.
• Collaborate with the Chief of Staff and cross-functional Ops teams to identify and solve recurring bottlenecks in the sales workflow.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of experience in Sales, Sales Operations, Sales Support, or Revenue Operations within a high-growth SaaS environment.
• 2+ years of direct people management experience with a focus on coaching and professional development.
• Proven technical proficiency in Salesforce, CPQ (Configure, Price, Quote) workflows, and deal desk mechanics.
• Strong analytical skills with the ability to track team capacity, SLAs, and utilization rates.

Desired:

• Experience managing remote or distributed teams across EMEA and/or APJ.
• Proficiency in Spanish, French, German is a plus but not required.
• Direct Sales experience as an Account Executive, or equivalent.

Location

This role will be remote but must be based in the UK or Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

About the Role, Mission or Department Overview

The New York Times Audience department is hiring an Associate Audience Editor to support the rollout and analysis of our video projects across on-site and off-platform channels. This role will work closely with the leader of video's audience efforts to implement, analyze, and refine distribution strategies to maximize the reach and impact of Times video projects across platforms, including both linear videos and multimedia stories. You will also help build weekly, monthly, and quarterly reports for both onsite and off-platform channels, including competitive analysis, to inform and refine our strategy.

You have experience developing video rollout strategies across platforms and assessing their success, with a strong understanding of all mainstream social video platforms, particularly YouTube and TikTok. We are looking for someone with a proven track record of driving video engagement and reach, and who is eager to refine and expand our distribution strategies to maximize the reach and impact of Times video.

This is an in-office position, based in London and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance. The role will report to the Editor, Video Audience, based in New York. 

Responsibilities:

• Support video rollout plans across on-site and off-platform channels, coordinating with video journalists and senior producers to support video initiatives across the desk's video projects, including visual articles, visual investigations, and videos featuring reporters on camera.

• Optimize headlines, descriptions, and metadata to enhance searchability and discovery; tailoring copy to fit platform styles while maintaining editorial integrity.

• Implement social distribution plans with video journalists and producers to maximize the reach and impact of our video journalism.

• Work on coverage plans for tentpole events.

• Work closely with key editorial and audience teams—including search, social, community, homepage, notifications, and newsletters—to align coverage strategies and ensure a cohesive rollout of all of our video projects across platforms.

• Track and analyze competitors' video performance in breaking news and major stories, identifying insights to help benchmark and refine our approach.

• Partner with the Editor, Video Audience to analyze data and signals that shape how we present stories across platforms; deliver actionable daily, weekly, and monthly reports.

• Collaborate with Video's Operations Director to identify video projects for award submissions and provide audience impact reports.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• Previous experience in journalism or with a media company or other relevant organization, ideally with a proven track record and experience in audience engagement

• Demonstrated understanding of all mainstream and some emerging social channels

• Proven project management skills

• Ability to interpret video data into actionable feedback

• Commitment to The New York Times mission and values.

Preferred Qualifications:

• Ability to write in an engaging, smart tone that feels native to social media and still consistent with The New York Times' voice and editorial values.

• Strong editorial judgment; comfortable with experimenting and refining strategies to optimize content for different audiences.

• Experience with project management tools (Airtable, Google Suite)

• Experience running a social media account with an emphasis on video publishing

• Experience working cross-functionally across several departments

REQ-019237

The Programmatic Sales Director is a senior sales leadership role responsible for driving programmatic revenue growth for The New York Times across the UK and EMEA markets. The role will build, manage, and deepen relationships with key media agencies, advertisers, and technology partners to maximize the value of NYT's premium inventory.

Based in London, the Programmatic Sales Director will develop & lead the programmatic sales strategy, leveraging first-party data, premium advertising formats, and market insights to deliver exceptional results for advertisers and sustainable revenue growth for the business.

Main responsibilities: 

Qualifications:

• Demonstrated expertise in programmatic advertising, spanning programmatic guaranteed, private marketplaces, and the open exchange, supported by strong knowledge of ad tech platforms (DSPs, SSPs, DMPs) and the wider digital media ecosystem.
• Proven commercial and sales leadership experience in programmatic advertising, with a track record of leading pitches, negotiating complex partnerships, and driving sustained revenue growth with major agency partners.
• Strong communication and presentation skills to convert our capabilities into clear, concise and compelling benefits for prospective customers
• Strong analytical and problem-solving abilities; skilled at translating data, macro trends, and campaign performance insights into actionable recommendations that fuel ongoing revenue growth.
• Excellent communicator and collaborator, thriving in fast-paced environments while ensuring operational excellence & seamless cross-functional teamwork.

REQ-019662

Realize your potential by joining the leading performance-driven advertising company!  

At Taboola, we take our employees’ happiness seriously, and our office management team is a big part of that happiness. Reporting to the London Office Team Lead, the Office Coordinator will work with a team of amazing individuals that support our EMEA location of approximately 250 (and counting!) Taboolars. You’ll deliver excellent customer service while managing all day-to-day operations, maintain and organize our work environment, and create a place where employees can be productive and enjoy themselves.

To thrive in this role, you'll need:

• 2+ years of experience as an office coordinator, ideally in a tech environment. Experience in a front office handling receptionist role and building relationships with a range of internal departments (finance, human resources, executive teams) 
• Hands-on mentality belief that no task is too big or too small and willing to get stuck in and contribute to the success of our employee experience and Office Admin team
• Strong prioritization skills and ability to manage a wide variety of requests 
• Passion for tackling issues in the moment and anticipating future needs, a creative and outgoing nature, with a get-it-done mindset
• Ability to be resourceful and proactive in dealing with issues that may arise
• Interest and excitement surrounding corporate culture and events (ie. office events, Company days, Happy Hours, anniversaries etc) with a creative flair and attention to detail
• Travel booking experience
• Confidence and ability to sourcing new vendors and being cost effective
• Can comfortably lift 15-20 lb items for office maintenance purposes 

Bonus points if you have:

•  Knowledge of Google Workspace and Adobe Photoshop is desirable

How you’ll make an impact:

As an Office Coordinator, you’ll bring value by:

• Be the “face” of Taboola, greeting all visitors with warmth and professionalism, ensuring a smooth check- in experience and prompt communication with their host
• Main point of contact for employees, clients, and visitors, triaging a wide range of requests, balancing multiple priorities with ease, keeping ahead of every day tasks running smoothly and on schedule 
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Update appointment calendars and schedule meetings/appointments
• Keep the office running smoothly and maintain inventory of all supplies, including IT equipment and our fully-stocked kitchen
• Manage ad hoc projects and events, ranging from office lunches to annual parties, supporting the Office Admin team

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, free breakfast and lunch every day, stock options and Perkbox to name just a few.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

By submitting your application/CV, any personal information you provide will be subject to Taboola’s Candidate Privacy Notice. Please review our policy carefully before submitting any of your personal information. You may contact us at privacy@taboola.com with any questions about how we collect or use your personal information, or your applicable rights.

#LI-CS1
#LI-Hybrid

Role Overview:

This is a high-impact, senior individual contributor position focused on the strategic product rollout, FX distribution, and business development across the United Kingdom. The role is specifically designed to bridge the gap between traditional finance (TradFi) and the digital asset ecosystem. You will play a critical role in scaling FX and on/off-ramp capabilities, supporting go-to-market efforts, and driving adoption and revenue growth through close collaboration with internal teams.

Given the focus on multi-currency FX, stablecoins, and fiat rails, this position requires a highly specific, hybrid skillset. The successful candidate must possess deep expertise in traditional cross-border remittances while navigating the nuances of cryptocurrency.

Key Responsibilities

• Sales & Business Development: Take full ownership of sales and business development for FX and related offerings throughout the UK region.
• Strategic Partnerships: Engage with key regional ecosystem participants, including banks, fintechs, payment providers, and crypto-native firms, to drive growth and partnerships.
• Product Rollout & Expansion: Partner with global FX, Trading, Engineering, and Operations teams to support regional product enhancement and onboarding of new multi-currency FX capabilities.
• Cross-Functional Enablement: Work closely with regional sales teams to integrate FX and on/off-ramp solutions into the broader product suite.
• Distribution & Networking: Leverage existing industry relationships and client networks to expand FX distribution within the region.
• Client Execution & Feedback: Collaborate with trading teams to ensure seamless execution and identify market feedback to influence the future product roadmap.

Ideal Candidate Profile

• Deep knowledge of traditional FX products, cross-border payments, and fiat rails, combined with a solid understanding of the digital asset ecosystem and stablecoins.
• Strong understanding of UK financial markets, including regulatory nuances and regional client behavior.
• Proven experience in supporting distribution, partnerships, or revenue growth with a focus on driving commercial outcomes.
• Demonstrated ability to work effectively across sales, trading, product, and engineering teams.
• Strong communication skills and the ability to operate independently in a high-pressure, fast-paced environment.

Job Title: Arrears Executive  
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.  
Salary: up to £29,000 and up to 20% bonus and benefits 
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 

💚 Shaping the future of sustainable digital banking 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).    

Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.    

  
Your Impact: Building a sustainable tomorrow  

As an Arrears Executive at Tandem your focus will be on: 

• Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.  

• Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. 

• Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).  

• Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.  

• Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.  

• Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.  

• Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.   

• Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.  

• Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.   

• Knowledge and practical application of late arrears and litigation practices.  

• Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.  

• Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.  

• Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.  

• Keep up to date with all Company/regulatory changes particularly those which affect own business area.  

• Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.  

• Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.    

We’d love to hear from you if you have: 

• Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.  

• Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.  

• Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.  

• Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.  

• A working knowledge of customer services and arrears management in a regulated, lending environment. 

 
Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   

• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 

• Buy or sell up to 5 days holiday a year 

• Healthcare cash plan through Westfield Health  

• Life Assurance at 3 x salary 

• Electric Vehicle salary sacrifice scheme    

• Cycle to Work salary sacrifice scheme and a free helmet   

• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 

• Smart Tech scheme (buy goods with 0% interest) 

• 10% discount on solar panels 

• Tandem Hub for treats, cash back and discounts on UK retailers    

• 2 days per year paid volunteering    

• Free cereal, snacks and drinks in all offices 

• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  

• Raise £200 per annum for charity > Tandem provide PR and marketing support  

• Have renewable energy at home > receive an additional 1 day annual leave  

• Drive an electric car > receive £500 towards a home charger 

 
Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 

 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Arrears Executive  
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.  
Salary: up to £29,000 and up to 20% bonus and benefits 
Location: Cardiff - hybrid working after probation. 

💚 Shaping the future of sustainable digital banking 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).    

Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.    

  
Your Impact: Building a sustainable tomorrow  

As an Arrears Executive at Tandem your focus will be on: 

• Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.  

• Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. 

• Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).  

• Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.  

• Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.  

• Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.  

• Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.   

• Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.  

• Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.   

• Knowledge and practical application of late arrears and litigation practices.  

• Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.  

• Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.  

• Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.  

• Keep up to date with all Company/regulatory changes particularly those which affect own business area.  

• Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.  

• Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.    

We’d love to hear from you if you have: 

• Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.  

• Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.  

• Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.  

• Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.  

• A working knowledge of customer services and arrears management in a regulated, lending environment. 

 
Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   

• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 

• Buy or sell up to 5 days holiday a year 

• Healthcare cash plan through Westfield Health  

• Life Assurance at 3 x salary 

• Electric Vehicle salary sacrifice scheme    

• Cycle to Work salary sacrifice scheme and a free helmet   

• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 

• Smart Tech scheme (buy goods with 0% interest) 

• 10% discount on solar panels 

• Tandem Hub for treats, cash back and discounts on UK retailers    

• 2 days per year paid volunteering    

• Free cereal, snacks and drinks in all offices 

• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  

• Raise £200 per annum for charity > Tandem provide PR and marketing support  

• Have renewable energy at home > receive an additional 1 day annual leave  

• Drive an electric car > receive £500 towards a home charger 

 
Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 

 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Arrears Executive – Part Time
Working Pattern: 21.75 hours per week - across Monday, Thursday and Friday
Salary: £29,000 pro rata (£17,400) and up to 20% bonus and benefits
Location: Cardiff - hybrid working after probation.

💚 Shaping the future of sustainable digital banking 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).    

Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.    

  
Your Impact: Building a sustainable tomorrow  

As an Arrears Executive at Tandem your focus will be on: 

• Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.  

• Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. 

• Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).  

• Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.  

• Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.  

• Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.  

• Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.   

• Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.  

• Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.   

• Knowledge and practical application of late arrears and litigation practices.  

• Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.  

• Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.  

• Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.  

• Keep up to date with all Company/regulatory changes particularly those which affect own business area.  

• Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.  

• Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.    

We’d love to hear from you if you have: 

• Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.  

• Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.  

• Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.  

• Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.  

• A working knowledge of customer services and arrears management in a regulated, lending environment. 

 
Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   

• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 

• Buy or sell up to 5 days holiday a year 

• Healthcare cash plan through Westfield Health  

• Life Assurance at 3 x salary 

• Electric Vehicle salary sacrifice scheme    

• Cycle to Work salary sacrifice scheme and a free helmet   

• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 

• Smart Tech scheme (buy goods with 0% interest) 

• 10% discount on solar panels 

• Tandem Hub for treats, cash back and discounts on UK retailers    

• 2 days per year paid volunteering    

• Free cereal, snacks and drinks in all offices 

• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  

• Raise £200 per annum for charity > Tandem provide PR and marketing support  

• Have renewable energy at home > receive an additional 1 day annual leave  

• Drive an electric car > receive £500 towards a home charger 

 
Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 

 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.