As part of the Data Infrastructure team you will be supporting mission critical big data platforms, to ensure they are fully performant, reliable, available and secure. We call it data infrastructure engineering, also known as DataOps or Database Administration or SRE.

The role is a mixture of development of tooling and operational support for our platforms, two aspects that go hand-in-hand. It requires attention to detail and curiousity about how the systems work under the hood, and gives you a wide base of skills from low level system tuning to general coding. 

We manage four main storage platforms, namely:

• Apache Solr (~2.2 PB)
• Apache HBase (~450 TB)
• PostgreSQL (~15 TB)
• Kafka (~60 TB)

These platforms are all open source, written in Java, Scala or C, and we maintain in-house builds and patching of them. We use a variety of open-source and in-house developed tooling to manage these services, mostly written in Rust and Python, which run primarily on hundreds of servers in multiple data centres and in the cloud.

We maintain a balance between project work and operational/ad-hoc work for all members in the team, whether they are senior or recent graduates, and your day-to-day work will be a mix of these.

The exact project work will depend on your experience, but we will scope it out collectively to ensure it is both achievable and delivers benefit. Some example projects given to recent graduates are:

• Coding mapreduce jobs to validate data between two multi-TB+ hbase clusters (to run in hours rather than months)
• Building out a python code stack to transparently migrate production clients between clusters (without losing any data or requiring any downtime)
• Building and testing new HBase builds and deploying them live (without putting everyone in Brandwatch out of a job)
• Creating a platform for rolling out our data management systems using Apache Airflow (to stop people re-writing custom job management systems)
• Rolling out a DR solution for hadoop on AWS (while keeping the system performant and not bankrupting the company)

If you're joining the team as a graduate engineer we'll be focusing on developing your knowledge of the storage platforms, how to program against them and how to troubleshoot issues. The aim is that you'd be able to help with the staging support by 3-6 months, and join the rest of the team supporting the production systems in 12 months. You'll also be expected to take a full part in the life of the team and, as your experience grows, start designing the infrastructure we run.

This role is based in Brighton, UK, but working remotely will be possible once the initial 6-12 months of training is complete.

Who we are looking for

In house training for the storage systems and our tooling is a necessary part of this role, but we are looking for someone with a keen interest in large scale storage infrastructure.A successful candidate will be expected to have the following:

• An interest in how computer infrastructure actually works, and a passion for learning
• Interest, and ideally production experience, running storage systems, eg. as part of a selfhosted service, a home lab or as part of academic studies
• Experience with Linux systems administration, including experience of trouble shooting
• Fluency with one or more scripting languages, ideally Bash or Python
• Experience helping your peers
• Pride in the quality of your work
• Experience with any of the following will be beneficial:
  • Development experience, in Python, Java, Rust, C/C++ or Golang.
  • Upstream open-source contributions
  • Academic research in scalability, distributed systems or storage infrastructure
  • Kubernetes experience, ideally running or writing Operators Experience with Docker and with CI/CD pipelines

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Empower your impact at Cision. Be seen, be understood, be you. 

About the Role

Are you eager to be part of a dynamic and rapidly growing social and marketing tech company? Do you thrive in a challenging sales environment and seek career advancement into a closing role? Are you passionate about sales, driven to build a successful career, and eager to develop your skills? 

If you answered "YES" to any of these questions, keep reading! 

At Brandwatch, a Cision company, our Sales Development team is at the forefront of generating business opportunities. As a Sales Development Representative (SDR), you’ll play a crucial role in building our pipeline. Your mission will be to research and engage with potential accounts, aiming to schedule meetings that convert into qualified sales opportunities. 

What You'll Do 

• Be the face of Brandwatch, you are the first point of contact to engage our potential customers; 
• Stay up to date on industry news and understand the social media landscape; 
• Become an expert on our brand, business, and SaaS product; 
• Work closely with the Account Executive team to build a sales pipeline and drive revenue through new business opportunities. 

How You'll Do It

• Generate leads and build relationships by nurturing warm prospects and finding new potential customers, using Salesloft, Salesforce, LinkedIn, Cognism, Gong and other platforms; 
• Make an average of 80 outbound activities to prospects daily, with the goal of scheduling platform walk-throughs and starting the sales process; 
• Manage and maintain a pipeline of interested prospects and engage sales executives for next step; 
• Engage in training and development programs. 

What You'll Bring 

• A background in sales (sales and/or BDR and SaaS experience preferred)/ recruitment or just a passion to develop your career in sales; 
• Excellent written and spoken English skills; 
• Motivation and determination to succeed paired with positive mindset that allow you (over)reach your targets; 
• Ability to execute and take responsibility; 
• Coachability and self-awareness; 
• Team player attitude because we believe the teamwork makes the dreamwork; 
• Ability to thrive in a quota driven environment with short and dynamic sales cycles. 

What We Offer 

• Clearly defined career path - We offer a transparent growth plan with the potential to advance to an Account Executive role or explore different career paths within the company. This could include opportunities in leadership, account management, or customer success; 
• Buddy setup to help you onboard and beyond; 
• A competitive compensation package featuring a solid base salary and an uncapped commission model designed to drive and reward your success; 
• A place in a high performing sales team at a growth-driven company; 
• An open, informal, diverse and multinational working environment; 
• 25 days of PTO per year to promote a healthy work-life balance, plus 1 Wellness Day per quarter on top of your holiday allowance; 
• Full Headspace subscription and 24/7 Employee Assistance program; 
• Hybrid working model - 3 in-office days per week, arranged in coordination with your manager. Our London office is located in Canary Wharf, a vibrant area full of great amenities, restaurants, and transport links.

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.  

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.  

Empower your impact at Cision. Be seen, be understood, be you. 

The role

Cision is looking for a People Partner to join our evolving and fast-paced People team in the UK. This is a highly strategic role, working closely with senior executives and people leaders while partnering with teams across multiple functions.

This role is responsible for supporting people-related programs, processes, and initiatives by applying established people frameworks, policies, and practices.

The successful candidate will play a key role in supporting the business, navigating a dynamic environment, taking on new challenges, and driving meaningful business impact.

Duties and responsibilities

The role is defined, but not limited to, the following:

• Strategically partners with clients to understand business and organizational needs and objectives, develop strategies and implement solutions.
• Serves as the primary people lead for assigned client groups (CX, Insights and Marketing), on all things people and culture, connecting them with the broader People function — including Talent Acquisition, Talent Development, and People Operations — as needed.
• Supports the People Partner team to execute on UK related projects and tasks for non-assigned client groups.
• Conducts ongoing analysis of assigned client group. Monitors, interprets metrics and analysis to bring a data-centric approach to decision making.
• Advises and coaches managers and employees across the full spectrum of people matters, including talent development, succession planning, compensation, organizational design, and performance improvement.
• Owns employee relations matters end to end, from information gathering and assessment through to resolution, in line with company policy and applicable legislation.
• Guides managers through the employee lifecycle, ensuring consistent application of HR policies and procedures.
• Drives cost effectiveness by employing relevant strategies and achieving or exceeding synergy savings targets.
• Effectively drives accountability and a performance-driven culture.
• Contributes, communicates, and collaborates globally with other People functions.

Essential Skills and Experience

• Experience with a global technology or SaaS company, specifically working across regions including the Americas and EMEA.
• Experience leading transformation and aligning people strategy to the business' long-range plans.
• Demonstrated ability to drive major initiatives through the organization and influence decision-makers, effectively communicating at all levels.
• Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law.
• Strong presentation skills; comfortable in front of senior leadership and decision-makers.
• Persuasive communication skills, including succinctly communicating complex issues and delivering them effectively.
• Innovation and the ability to be creative in problem-solving, organizational diagnosis, and solution generation. 
• Results-oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results.
• Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence.
• Experience working in a fast-paced, dynamic environment.
• Highly organised with attention to detail.
• Bachelor’s degree in Human Resources or a similar field of study plus one of the
  following certifications: PHR, SPHR, SHRM, CP or SHRM SCP (or international equivalent) OR Master’s degree.
• Prior experience in a people partnering, employee relations, human resources or similar role.
• Minimum of 3 years of demonstrated People Partner (HRBP) experience preferably in technical organizations, directly supporting senior leaders

What We Offer 

Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:

• Cision Group Personal Pension Scheme
• Life Assurance
• Healthcare cash plan
• Dental Insurance
• Private Medical Insurance (For directors and above only)
• Gym Subsidy
• Cycle to Work
• Discounted Dining
• Virtual GP
• Employee Assistance Programme (EAP)
• Eye Care Test
• Cision Global Charitable Giving Program
• BenefitHub (Retail discounts)

If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.

#LI-FR1 #LI-Hybrid

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. 

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. 

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. 

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com 

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.  

We’re seeking a Senior Onboarding Specialist to drive seamless customer experiences and ensure long-term success with our platform. In this role, you will act as a strategic partner, consulting with enterprise clients, designing tailored onboarding solutions, and driving adoption of the Brandwatch suite.

If you thrive in a fast-paced, consultative role and love helping customers unlock the full potential of their investment, we’d love to hear from you!

What You’ll Do

• Become a product expert, staying up to date on Brandwatch’s suite and industry trends.
• Design and deliver scalable onboarding solutions that align with client objectives while ensuring future growth.
• Manage complex customer engagements, balancing multiple stakeholders and delivering high-impact solutions on time.
• Proactively drive long-term product adoption, providing best practices and strategic recommendations.
• Lead client consultations, deeply understanding their requirements and guiding them toward achieving business goals.
• Represent Brandwatch in client-facing meetings, presentations, and industry events.
• Mentor and support junior team members, developing scalable processes and templates for success.
• Take ownership of strategic accounts, leading advanced, custom onboarding projects and consulting on tailored solutions.
• Be a pioneer in new migration projects, creating frameworks to enhance efficiency across the team.

What You’ll Bring

• 5+ years of experience in software onboarding or customer-facing roles
• 3+ years of experience working with enterprise-level accounts, designing complex solutions and data infrastructures
• Full business proficiency in English (a second European language is a plus)
• The ability to take immediate ownership of complex onboarding projects
• A strong understanding of social data analysis and social media management platforms
• The ability to quickly adapt to new software and evolving business needs
• A data-driven mindset, using insights to optimise onboarding success
• Strong communication and relationship-building skills
• Experience working in a deadline-driven, fast-paced environment

This role is perfect for someone who is a strategic thinker, problem solver, and trusted consultant ready to make an impact on both customers and the broader onboarding team.

What can you expect